About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role This is a senior role within the bid team, managing and writing our larger, more complex and/or more strategic bids for a wide range of key clients. You will: Project-manage bid responses, supporting a wide variety of subject matter experts and contributors to create their best work Author clear, compelling, compliant responses that help us secure new logos, target clients and key accounts Support colleagues across the business to upskill on managing and contributing to bids, to build our capability Support your colleagues in the bid team with reviews and occasional escalations We're looking for an experienced bid and proposal writer/manager to join our Bid Team. This is a hands-on role, with end-to-end responsibility for managing bid progress and for shaping and writing responses. You'll work with teams of subject matter experts to deliver compelling bids, proposals and presentations that show clients exactly how BJSS can go the extra mile for them. As the lynchpin of each bid, you'll be a key influence on how we tell the story, our approach to requirements, and the content and flow of our response. You'll join a close-knit team of bid managers, bid coordinators and reviewers who work together to achieve excellent results for every bid. If you're up against a deadline, need advice on how to tackle a response or want some help with the administrative aspects of the submission, we'll make sure you've always got the support you need. The whole team also works with the wider business to improve our approach to bid and proposal creation. As a Senior Bid Manager, your responsibilities will include taking a leading role in this continual improvement, fielding queries from colleagues inside and outside the bid team and modelling 'what good looks like'. About You Ideally, you'll bring us: Recent experience in a hybrid bid management/writing role, managing and writing content for formal bid and proposal submissions in the public and/or private sector (this is a hybrid role where you will be expected to both manage and write submissions) Experience within the technology sector, including the kinds of work we deliver and the roles you'll come across at BJSS - we'll need you to hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and persuasive prose Experience in questioning, researching, reviewing, evaluating and (where needed) challenging contributions, to make sure responses are as good as they can be Experience leading large, varied and time-poor bid response teams to success on complex bids An ability to form strong working relationships and influence at all levels Evidence of where you've taken responsibility for key initiatives in your workplace, and the positive difference this has made Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 18, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role This is a senior role within the bid team, managing and writing our larger, more complex and/or more strategic bids for a wide range of key clients. You will: Project-manage bid responses, supporting a wide variety of subject matter experts and contributors to create their best work Author clear, compelling, compliant responses that help us secure new logos, target clients and key accounts Support colleagues across the business to upskill on managing and contributing to bids, to build our capability Support your colleagues in the bid team with reviews and occasional escalations We're looking for an experienced bid and proposal writer/manager to join our Bid Team. This is a hands-on role, with end-to-end responsibility for managing bid progress and for shaping and writing responses. You'll work with teams of subject matter experts to deliver compelling bids, proposals and presentations that show clients exactly how BJSS can go the extra mile for them. As the lynchpin of each bid, you'll be a key influence on how we tell the story, our approach to requirements, and the content and flow of our response. You'll join a close-knit team of bid managers, bid coordinators and reviewers who work together to achieve excellent results for every bid. If you're up against a deadline, need advice on how to tackle a response or want some help with the administrative aspects of the submission, we'll make sure you've always got the support you need. The whole team also works with the wider business to improve our approach to bid and proposal creation. As a Senior Bid Manager, your responsibilities will include taking a leading role in this continual improvement, fielding queries from colleagues inside and outside the bid team and modelling 'what good looks like'. About You Ideally, you'll bring us: Recent experience in a hybrid bid management/writing role, managing and writing content for formal bid and proposal submissions in the public and/or private sector (this is a hybrid role where you will be expected to both manage and write submissions) Experience within the technology sector, including the kinds of work we deliver and the roles you'll come across at BJSS - we'll need you to hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and persuasive prose Experience in questioning, researching, reviewing, evaluating and (where needed) challenging contributions, to make sure responses are as good as they can be Experience leading large, varied and time-poor bid response teams to success on complex bids An ability to form strong working relationships and influence at all levels Evidence of where you've taken responsibility for key initiatives in your workplace, and the positive difference this has made Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend bonus scheme Employee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be. 8765
Apr 18, 2024
Full time
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend bonus scheme Employee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be. 8765
Health Check Coordinator - Basingstoke, Hampshire - (Job Ref: 24/BASI) With the expansion of the Randox Health team, we are currently looking to recruit Health Check Cooridnators in the Basingstoke, Hampshire area. The successful applicant will join a multi-disciplinary team and play a role in providing exceptional service to clients. The role of the Health Check Coordinator will be to assist Randox Health in providing NHS Health Checks within the Hampshire area. The Health Check Coordinator will conduct appointments at these events within the local community. The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging this information onto the relevant computer systems. Full training will be given for the role and no prior experience is necessary. The successful candidates will be expected to be able to work on their own initiative and as part of a team with good communication skills, have excellent organisational skills in order to meet the demands of the job role. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Perform duties in an efficient, professional, and courteous manner, including but not limited to, welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that RANDOX's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills. Professional telephone etiquette and manner. Proficient level of IT literacy. Flexibility with working hours, as required by business. Problem solving. Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector. Regulatory compliance experience. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.
Apr 18, 2024
Full time
Health Check Coordinator - Basingstoke, Hampshire - (Job Ref: 24/BASI) With the expansion of the Randox Health team, we are currently looking to recruit Health Check Cooridnators in the Basingstoke, Hampshire area. The successful applicant will join a multi-disciplinary team and play a role in providing exceptional service to clients. The role of the Health Check Coordinator will be to assist Randox Health in providing NHS Health Checks within the Hampshire area. The Health Check Coordinator will conduct appointments at these events within the local community. The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging this information onto the relevant computer systems. Full training will be given for the role and no prior experience is necessary. The successful candidates will be expected to be able to work on their own initiative and as part of a team with good communication skills, have excellent organisational skills in order to meet the demands of the job role. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Perform duties in an efficient, professional, and courteous manner, including but not limited to, welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that RANDOX's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills. Professional telephone etiquette and manner. Proficient level of IT literacy. Flexibility with working hours, as required by business. Problem solving. Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector. Regulatory compliance experience. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.
We have a new opportunity for a Fleet Coordinator to join our Fleet team within Vistry Services, at our Kings Hill office in Kent. As our Fleet Coordinator you will primarily assist with the analysis of insurance claims, concern drivers and starters to the business. The role will incorporate management of the duty of care systems, alongside company van allocation, monitoring using the Quartix system and Allstar fuel card account reconciliation and invoice processing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience in a similar fleet related role Have the ability to manage own workload and work well with all team members Have a good working knowledge of Microsoft office Word, Excel, Teams, and Outlook Be a good communicator both on the telephone and via e-mail or letter Ensure all targets are met, with an awareness of the deadlines and payment dates for the whole team More about the Fleet Coordinator role Respond to all employee queries in a timely manner received via the telephone, e-mail, or Teams as pertinent to their duties Maintain all systems and spreadsheets relating to the functions within the Fleet team Review and update the Company Car policy, Duty of Care for Drivers on company business policy for all fleet related matters Ensure that the internal messaging page for Fleet related matters is up to date, easy to understand and informative. Suggest articles and topics for inclusion on these pages. Understand and keep up to date with HMRC legislation relating to company cars, vans, company fuel and payrolling benefits Provide cover for colleagues during periods of absence Any other duties required as relevant to the role or the team, including general administration and any other ad-hoc tasks or projects that occur Book a hire van ahead of employee's start date once duty of care requirements has been completed if leased van not available Update all internal systems with new van driver allocations, leavers and vehicle changes Ensure the Company Van Policy is reviewed and updated every 6 months. Ensure policy is issued to all drivers and updated on the internal portal Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 18, 2024
Full time
We have a new opportunity for a Fleet Coordinator to join our Fleet team within Vistry Services, at our Kings Hill office in Kent. As our Fleet Coordinator you will primarily assist with the analysis of insurance claims, concern drivers and starters to the business. The role will incorporate management of the duty of care systems, alongside company van allocation, monitoring using the Quartix system and Allstar fuel card account reconciliation and invoice processing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience in a similar fleet related role Have the ability to manage own workload and work well with all team members Have a good working knowledge of Microsoft office Word, Excel, Teams, and Outlook Be a good communicator both on the telephone and via e-mail or letter Ensure all targets are met, with an awareness of the deadlines and payment dates for the whole team More about the Fleet Coordinator role Respond to all employee queries in a timely manner received via the telephone, e-mail, or Teams as pertinent to their duties Maintain all systems and spreadsheets relating to the functions within the Fleet team Review and update the Company Car policy, Duty of Care for Drivers on company business policy for all fleet related matters Ensure that the internal messaging page for Fleet related matters is up to date, easy to understand and informative. Suggest articles and topics for inclusion on these pages. Understand and keep up to date with HMRC legislation relating to company cars, vans, company fuel and payrolling benefits Provide cover for colleagues during periods of absence Any other duties required as relevant to the role or the team, including general administration and any other ad-hoc tasks or projects that occur Book a hire van ahead of employee's start date once duty of care requirements has been completed if leased van not available Update all internal systems with new van driver allocations, leavers and vehicle changes Ensure the Company Van Policy is reviewed and updated every 6 months. Ensure policy is issued to all drivers and updated on the internal portal Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Assistant team Manager to join our fantastic Deprivation of Liberty Safeguards Team. The team is county-wide, based at Quadrant Court; however, there is an opportunity to work flexibly, including from your own home and at other Surrey County Council offices. This is a 24-month fixed term / secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Reflective practice sessions Annual BIA legal updates About the Team The team consists of administrative staff, Best Interest Assessors and Senior Practitioner Specialist Leads who work collaboratively together to ensure that the objectives of the team are achieved. In doing so, there is an established ethos of supporting each other and team working, as well as working independently. This role offers a fantastic opportunity to further develop your understanding and experience of the Mental Capacity Act and the Deprivation of Liberty Safeguards, and you will be helping to support MCA practice across adult social care in Surrey. Furthermore, you will receive regular supervision, reflective practice sessions and annual BIA legal update training as part of your role. About the Role Primarily, you will assist with leading, motivating and managing a team to ensure the service provided is consistent, effective and delivers positive outcomes for individuals, their carers and families. You will also contribute to and support the development of practice, procedures, and policy within the team, and provide day to day management and oversight of team processes. This oversight will extend to the team's busy duty system, which includes triaging incoming DOLS authorisation requests, quality assuring assessments, responding to email and telephone queries, and providing support and advice to both external agencies and other adult social care teams. You will provide supervision to Best Interest Assessors and DOLS coordinators within the team. You will undertake Best Interest Assessments in care homes and hospitals where people are being deprived of their liberty; often these will be the more 'complex' requests and will require you to have detailed understanding and knowledge of the application of DOLS and the Mental Capacity Act. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Best Interest Assessor qualification and relevant post qualifying experience. Ability to prioritise workload and to make decisions concerning people's liberty. Excellent interpersonal skills and ability to communicate in a clear and concise manner. Ability to use IT systems with confidence and capable of producing reports of a high standard that will bear legal scrutiny. Excellent working knowledge of the Mental Capacity Act, Deprivation of Liberty Safeguards and other related legislation. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 21/04/2024. We look forward to receiving your application, please click on the apply online button below to submit. For internal applicants looking for a secondment opportunity please seek your line managers approval before applying Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 17, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Assistant team Manager to join our fantastic Deprivation of Liberty Safeguards Team. The team is county-wide, based at Quadrant Court; however, there is an opportunity to work flexibly, including from your own home and at other Surrey County Council offices. This is a 24-month fixed term / secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Reflective practice sessions Annual BIA legal updates About the Team The team consists of administrative staff, Best Interest Assessors and Senior Practitioner Specialist Leads who work collaboratively together to ensure that the objectives of the team are achieved. In doing so, there is an established ethos of supporting each other and team working, as well as working independently. This role offers a fantastic opportunity to further develop your understanding and experience of the Mental Capacity Act and the Deprivation of Liberty Safeguards, and you will be helping to support MCA practice across adult social care in Surrey. Furthermore, you will receive regular supervision, reflective practice sessions and annual BIA legal update training as part of your role. About the Role Primarily, you will assist with leading, motivating and managing a team to ensure the service provided is consistent, effective and delivers positive outcomes for individuals, their carers and families. You will also contribute to and support the development of practice, procedures, and policy within the team, and provide day to day management and oversight of team processes. This oversight will extend to the team's busy duty system, which includes triaging incoming DOLS authorisation requests, quality assuring assessments, responding to email and telephone queries, and providing support and advice to both external agencies and other adult social care teams. You will provide supervision to Best Interest Assessors and DOLS coordinators within the team. You will undertake Best Interest Assessments in care homes and hospitals where people are being deprived of their liberty; often these will be the more 'complex' requests and will require you to have detailed understanding and knowledge of the application of DOLS and the Mental Capacity Act. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Best Interest Assessor qualification and relevant post qualifying experience. Ability to prioritise workload and to make decisions concerning people's liberty. Excellent interpersonal skills and ability to communicate in a clear and concise manner. Ability to use IT systems with confidence and capable of producing reports of a high standard that will bear legal scrutiny. Excellent working knowledge of the Mental Capacity Act, Deprivation of Liberty Safeguards and other related legislation. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 21/04/2024. We look forward to receiving your application, please click on the apply online button below to submit. For internal applicants looking for a secondment opportunity please seek your line managers approval before applying Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role has a starting salary of £24,049.20 per annum, based on working 25.2 hours per week. This is pro-rated from £34,356 FTE. This is a 6-month fixed term / secondment opportunity. We are excited to be hiring a new Invision Co-ordinator to join our fantastic SEND Quality Team. This role is open to hybrid working meaning you aren't required in the office 5 days a week but as part of your role there will be a requirement to be in the office at times as the teams we support are hybrid and the majority of training we deliver is in person. We're less about you driving to work and more about us collectively driving down our carbon footprint. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies. If you have a thorough knowledge of SEND legislation, a keen eye for detail and confidence communicating with a wide range of audiences - we would be delighted to tell you more about an excellent opportunity with our SEND Quality Team! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' serviceOption to buy up to 10 days of additional annual leaveAn extensive Employee Assistance Programme (EAP) to support health and wellbeingUp to 5 days of carer's leave per yearPaternity, adoption and dependents leaveA generous local government salary related pensionLifestyle discounts including gym, travel, shopping and many more2 paid volunteering days plus 1 team volunteering day per yearLearning and development hub where you can access a wealth of resourcesExcellent training and CPD opportunities About the Team We are a supportive team who are passionate about positive change within the SEND Service. We all have different areas of expertise and skills and work together to utilise these. We currently have 6 members of staff, and we are geographically spread across Surrey. We make sure we have regular times together in different offices to collaborate and support one another. We are always keen to learn and committed to developing our knowledge base as a team to best support the SEND service through our auditing and training. We are looking for an enthusiastic team player to join us! About the Role You will work with other SEND Quality Managers to implement the Quality Assurance Framework, striving to establish a culture where everyone understands the importance of quality performance and monitoring and its impact on the lived experience of children/young people and families. You will assist our a bi-annual cycle of EHC Plan audits and in depth 'deep dives' which evaluate the lived experience of the child/young person and their family. You will be the primary link for Surrey with our current online audit tool provider, Invision 360. You will administer the use of the tool, sourcing plans, assigning audits, supporting with training on using the tool, moderating and reviewing completed audits and supporting with the analysis of data and the presentation of findings through reports and presentations to the SEND teams and senior leadership. You will work both independently and with the SEND Quality Managers and other agencies including settings, health and social care colleagues. You will support the Quality Manager with the development of virtual and in person training, organising resources, booking rooms and managing signup and waiting lists. You will be supported to participate in the delivery of training with ongoing opportunities for your own professional development. This is a real opportunity to implement change. In this role practice standards and the improvement of practice will be your primary aim, playing an important part in Surrey's ongoing journey towards providing an excellent service for our service users, children/young people and their families. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: Experience of working within SEND (local authority, or educational setting) and a detailed understanding of relevant SEND legislation.A meticulous approach to your work with an eye for detail, whist being able to consider the wider picture.A passion for quality and continuous improvement to support best outcomes for children and young people with additional needs and/or disability.Demonstrable experience of creating positive and productive relationships and dealing with difficult issues effectively but sensitively.The ability to support others with development of their practice in a pragmatic way.The job advert closes at 23:59 on 08/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 17, 2024
Full time
This role has a starting salary of £24,049.20 per annum, based on working 25.2 hours per week. This is pro-rated from £34,356 FTE. This is a 6-month fixed term / secondment opportunity. We are excited to be hiring a new Invision Co-ordinator to join our fantastic SEND Quality Team. This role is open to hybrid working meaning you aren't required in the office 5 days a week but as part of your role there will be a requirement to be in the office at times as the teams we support are hybrid and the majority of training we deliver is in person. We're less about you driving to work and more about us collectively driving down our carbon footprint. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies. If you have a thorough knowledge of SEND legislation, a keen eye for detail and confidence communicating with a wide range of audiences - we would be delighted to tell you more about an excellent opportunity with our SEND Quality Team! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' serviceOption to buy up to 10 days of additional annual leaveAn extensive Employee Assistance Programme (EAP) to support health and wellbeingUp to 5 days of carer's leave per yearPaternity, adoption and dependents leaveA generous local government salary related pensionLifestyle discounts including gym, travel, shopping and many more2 paid volunteering days plus 1 team volunteering day per yearLearning and development hub where you can access a wealth of resourcesExcellent training and CPD opportunities About the Team We are a supportive team who are passionate about positive change within the SEND Service. We all have different areas of expertise and skills and work together to utilise these. We currently have 6 members of staff, and we are geographically spread across Surrey. We make sure we have regular times together in different offices to collaborate and support one another. We are always keen to learn and committed to developing our knowledge base as a team to best support the SEND service through our auditing and training. We are looking for an enthusiastic team player to join us! About the Role You will work with other SEND Quality Managers to implement the Quality Assurance Framework, striving to establish a culture where everyone understands the importance of quality performance and monitoring and its impact on the lived experience of children/young people and families. You will assist our a bi-annual cycle of EHC Plan audits and in depth 'deep dives' which evaluate the lived experience of the child/young person and their family. You will be the primary link for Surrey with our current online audit tool provider, Invision 360. You will administer the use of the tool, sourcing plans, assigning audits, supporting with training on using the tool, moderating and reviewing completed audits and supporting with the analysis of data and the presentation of findings through reports and presentations to the SEND teams and senior leadership. You will work both independently and with the SEND Quality Managers and other agencies including settings, health and social care colleagues. You will support the Quality Manager with the development of virtual and in person training, organising resources, booking rooms and managing signup and waiting lists. You will be supported to participate in the delivery of training with ongoing opportunities for your own professional development. This is a real opportunity to implement change. In this role practice standards and the improvement of practice will be your primary aim, playing an important part in Surrey's ongoing journey towards providing an excellent service for our service users, children/young people and their families. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: Experience of working within SEND (local authority, or educational setting) and a detailed understanding of relevant SEND legislation.A meticulous approach to your work with an eye for detail, whist being able to consider the wider picture.A passion for quality and continuous improvement to support best outcomes for children and young people with additional needs and/or disability.Demonstrable experience of creating positive and productive relationships and dealing with difficult issues effectively but sensitively.The ability to support others with development of their practice in a pragmatic way.The job advert closes at 23:59 on 08/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Apr 17, 2024
Full time
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Health Check Coordinator - Doncaster - (Job Ref: 24/OODN) We are looking for individuals to carry out health check appointments in the Doncaster area on a fixed-term contract of 1 year. You may be called upon for this role any day of the week, between the hours of 8am-7pm, these will be given to you in advance. The health checks take place in community centers within the Randox Health Doncaster clinic (located on the high street). The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging these on to the relevant computer systems (Health Diagnostics software). Full training will be given for the role and no prior experience is needed. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Providing continuity of Care by Co-ordinating appointments at local community events within Doncaster. Perform duties in an efficient, professional, and courteous manner, including but not limited to welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that Randox's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills Professional telephone etiquette and manner Proficient level of IT literacy Flexibility with working hours, as required by business. Problem solving Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector Regulatory compliance experience About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.
Apr 16, 2024
Full time
Health Check Coordinator - Doncaster - (Job Ref: 24/OODN) We are looking for individuals to carry out health check appointments in the Doncaster area on a fixed-term contract of 1 year. You may be called upon for this role any day of the week, between the hours of 8am-7pm, these will be given to you in advance. The health checks take place in community centers within the Randox Health Doncaster clinic (located on the high street). The appointments will consist of taking personal measurements, such as weight, height, hip, along with a finger prick blood test for cholesterol and logging these on to the relevant computer systems (Health Diagnostics software). Full training will be given for the role and no prior experience is needed. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Disclosure and Barring Service check. The role: Represent Randox Health as first point of contact for customers attending Health Check appointments at community locations. Providing continuity of Care by Co-ordinating appointments at local community events within Doncaster. Perform duties in an efficient, professional, and courteous manner, including but not limited to welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice. Liaise and follow-up with Professional Partners, Randox employees and line manager as required. The operation of the company booking system to update any cancelled appointments, modify client appointments. Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms). Ensure that any feedback suggestions for improvement are passed through the Management team. The management of stock and storage facilities within the clinic for these appointments. Completion of an end of day report for management to review. Adherence to company health and safety procedures and maintaining a safe working environment. To assist with customer queries on any health check related issues. Adhere to your Continuing Professional Development Plan. Adhere to client confidentiality requirements at all times. Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. To attend Health check events where applicable as a company representative. Promote a positive approach to equal opportunities and ensure that Randox's equal opportunities policies and procedures are adhered to by all staff for whom they are responsible. The candidate: Essential: Clear communication and maintain professional composure at all times. Excellent verbal and written communication skills Professional telephone etiquette and manner Proficient level of IT literacy Flexibility with working hours, as required by business. Problem solving Desirable: Literate in other languages. The ability to input and record data accurately and efficiently. Experience in private / healthcare sector Regulatory compliance experience About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.
Transport Coordinator - Exciting Career Opportunity! Wimbledon £28-30,000pa Are you ready to kick-start your career and gain valuable skills? Look no further! If you are a proactive and hardworking individual, we have the perfect role for you. In return, our client offers an attractive salary, a dynamic and supportive work environment, and a comprehensive benefits package including: Enhanced Annual Leave - Enjoy 20 days of holidays plus bank holidays Health Care Cash Plan - Get cashback on essential healthcare costs Group Personal Pension Plan - Secure your future with a pension scheme Health and Wellbeing Programme - Take care of your physical and mental health Sick pay - Rest easy knowing you're covered when unwell Discounts and cashback deals - Enjoy exclusive savings Life insurance - Protect your loved ones 24/7 Employee Assistance Helpline - Access support whenever you need it Cycle to Work Scheme - Embrace a healthy lifestyle Long Service Awards - Be recognised for your dedication Requirements to succeed in this role: Previous experience within a Transport Team is advantageous but not essential Serve as the primary point of contact for Drivers & Porters, lending your support daily Skillfully handle client requests via phone and email Resolve customer issues promptly and professionally, following internal procedures Show excellent interpersonal skills to build rapport with clients Thrive under pressure and effectively manage unexpected changes Exhibit sharp attention to detail, leaving no room for error Process and create purchase orders for Vehicle Maintenance, Couriers, and agency staff Perform general administration duties with efficiency and accuracy Adhere to established systems and processes, ensuring a consistent workflow Provide clients with a seamless experience by managing internal obstacles behind the scenes If you are ready to seize this fantastic opportunity, apply online today! Upload your CV along with a brief explanation of why you believe you would be a great fit for our client. Job Type: Full-time Salary: £28,000.00-£30,000.00 per year Don't miss out on this exciting chance to learn, grow, and contribute to extraordinary events. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2024
Full time
Transport Coordinator - Exciting Career Opportunity! Wimbledon £28-30,000pa Are you ready to kick-start your career and gain valuable skills? Look no further! If you are a proactive and hardworking individual, we have the perfect role for you. In return, our client offers an attractive salary, a dynamic and supportive work environment, and a comprehensive benefits package including: Enhanced Annual Leave - Enjoy 20 days of holidays plus bank holidays Health Care Cash Plan - Get cashback on essential healthcare costs Group Personal Pension Plan - Secure your future with a pension scheme Health and Wellbeing Programme - Take care of your physical and mental health Sick pay - Rest easy knowing you're covered when unwell Discounts and cashback deals - Enjoy exclusive savings Life insurance - Protect your loved ones 24/7 Employee Assistance Helpline - Access support whenever you need it Cycle to Work Scheme - Embrace a healthy lifestyle Long Service Awards - Be recognised for your dedication Requirements to succeed in this role: Previous experience within a Transport Team is advantageous but not essential Serve as the primary point of contact for Drivers & Porters, lending your support daily Skillfully handle client requests via phone and email Resolve customer issues promptly and professionally, following internal procedures Show excellent interpersonal skills to build rapport with clients Thrive under pressure and effectively manage unexpected changes Exhibit sharp attention to detail, leaving no room for error Process and create purchase orders for Vehicle Maintenance, Couriers, and agency staff Perform general administration duties with efficiency and accuracy Adhere to established systems and processes, ensuring a consistent workflow Provide clients with a seamless experience by managing internal obstacles behind the scenes If you are ready to seize this fantastic opportunity, apply online today! Upload your CV along with a brief explanation of why you believe you would be a great fit for our client. Job Type: Full-time Salary: £28,000.00-£30,000.00 per year Don't miss out on this exciting chance to learn, grow, and contribute to extraordinary events. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Proactive Personnel are recruiting for an operations coordinator to work for an outdoor playground equipment designer, as an aftersales administrator. You will work closely with the Aftersales Manager to provide a high-quality aftersales department that delivers excellent levels of customer service to customers. You will receive - Operartions Coordinator Salary ranging from £24,000 - £ 28,000 28 days annual holiday (including bank holidays) increasing gradually to 33 days over 7 years. Additional 3 days of whole company paid leave over the Christmas Period (in addition to your annual leave entitlement) Enhanced sick pay scheme Online benefits portal with financial savings on lifestyle products, training, and well-being Comprehensive 1 to 1 training and development, which continues throughout your time with the company. A new, modern office and production facility based just outside Chester Key Details - Operations Coordinator Answer and react efficiently to all inbound enquiries to the business via phone, website, email, post or another method, providing first-class customer service at all times. Liaise with field operatives providing updates on current jobs/site visits. Dealing with customers in a professional and courteous manner ensuring the highest levels of customer service are provided at all times, maximising the customer experience Communicate with our dedicated hotel booking company to arrange accommodation for the maintenance & operations teams. Upload, file & send inspection reports to our customers using our Play Inspection application. Using Sage line 50 accounts software to process sales orders and carry out the full sales order processing (SOP) process. Order tools, aggregates & skips as required raising purchase orders on our accounting system Liaise with The Play Inspection Company to order independent annual inspections and provide updates on scheduling of inspections. Confirm schedule of work dates with customers keeping them updated as required Send feedback surveys to customers to ensure customer satisfaction and look for ways to continually improve. Willingness to assist with other depts as may be required Adhoc duties as required by the business. Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.
Apr 16, 2024
Full time
Proactive Personnel are recruiting for an operations coordinator to work for an outdoor playground equipment designer, as an aftersales administrator. You will work closely with the Aftersales Manager to provide a high-quality aftersales department that delivers excellent levels of customer service to customers. You will receive - Operartions Coordinator Salary ranging from £24,000 - £ 28,000 28 days annual holiday (including bank holidays) increasing gradually to 33 days over 7 years. Additional 3 days of whole company paid leave over the Christmas Period (in addition to your annual leave entitlement) Enhanced sick pay scheme Online benefits portal with financial savings on lifestyle products, training, and well-being Comprehensive 1 to 1 training and development, which continues throughout your time with the company. A new, modern office and production facility based just outside Chester Key Details - Operations Coordinator Answer and react efficiently to all inbound enquiries to the business via phone, website, email, post or another method, providing first-class customer service at all times. Liaise with field operatives providing updates on current jobs/site visits. Dealing with customers in a professional and courteous manner ensuring the highest levels of customer service are provided at all times, maximising the customer experience Communicate with our dedicated hotel booking company to arrange accommodation for the maintenance & operations teams. Upload, file & send inspection reports to our customers using our Play Inspection application. Using Sage line 50 accounts software to process sales orders and carry out the full sales order processing (SOP) process. Order tools, aggregates & skips as required raising purchase orders on our accounting system Liaise with The Play Inspection Company to order independent annual inspections and provide updates on scheduling of inspections. Confirm schedule of work dates with customers keeping them updated as required Send feedback surveys to customers to ensure customer satisfaction and look for ways to continually improve. Willingness to assist with other depts as may be required Adhoc duties as required by the business. Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Customer Service Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 11.04.2024 We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 16, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Customer Service Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 11.04.2024 We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
This full-time, permanent position has a starting salary of £31,262 per annum based on a 36-hour working week. We are excited to be hiring a new Family Group Conference (FGC) Coordinator to join our fantastic expanding team. This role is hybrid with a combination of home and office working when required. As a team we are based in Woking but cover the whole of Surrey so the ability and willingness to travel across a wide geographical area in a timely and flexible manner at various times of the day/week is essential. There may also be occasional evening work according to needs of the families we support. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP) to support health and wellbeing. Up to 5 days of carer's leave per year Paternity, adoption and dependents leave. A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more. 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The FGC team supports children and their families who are struggling with everyday life, children who may be at risk of coming into care, children in care and care leavers; anywhere where a plan involving the wider family and friends' networks will be of benefit to the safety and wellbeing of the child or young person. About the Role We are looking for a Family Group Conference Coordinator to join our well-established FGC team in Surrey. As a Family Group Conference Coordinator you will be thorough in all aspects of work and will help us to continue our proven record and achieve future targets. Working as part of the Quality Practice, Relationships and Support service, you will deliver a critical front facing service that supports the effective delivery of the right services at the right time for our children, young people and their families. You will work in line with our 'Effective Family Resilience' document to support decision making and the application of thresholds correctly. You will be co-located in Woking with colleagues from supporting agencies and delivering a partnership approach to services. Shortlisting Criteria To be considered for shortlisting to interview for this position your application will clearly evidence the following: Level 3 qualification in a relevant subject and/or evidence of substantial experience in a relevant field Confidence in facilitating and chairing meetings and managing conflict Understanding Family Group Conferencing, principles of family decision making and social care legislation Confident in working within a multi-agency environment and commitment to improving effective direct work interventions with families Experience of and proven ability to build positive relationships with children and young people quickly by understanding their lived experiences to advocate on their behalf. Strive to share learning and collaborate with practitioners and partners to achieve positive outcomes for children and their families The job advert closes at 23:59 on 04/05/2024 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 15, 2024
Full time
This full-time, permanent position has a starting salary of £31,262 per annum based on a 36-hour working week. We are excited to be hiring a new Family Group Conference (FGC) Coordinator to join our fantastic expanding team. This role is hybrid with a combination of home and office working when required. As a team we are based in Woking but cover the whole of Surrey so the ability and willingness to travel across a wide geographical area in a timely and flexible manner at various times of the day/week is essential. There may also be occasional evening work according to needs of the families we support. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP) to support health and wellbeing. Up to 5 days of carer's leave per year Paternity, adoption and dependents leave. A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more. 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The FGC team supports children and their families who are struggling with everyday life, children who may be at risk of coming into care, children in care and care leavers; anywhere where a plan involving the wider family and friends' networks will be of benefit to the safety and wellbeing of the child or young person. About the Role We are looking for a Family Group Conference Coordinator to join our well-established FGC team in Surrey. As a Family Group Conference Coordinator you will be thorough in all aspects of work and will help us to continue our proven record and achieve future targets. Working as part of the Quality Practice, Relationships and Support service, you will deliver a critical front facing service that supports the effective delivery of the right services at the right time for our children, young people and their families. You will work in line with our 'Effective Family Resilience' document to support decision making and the application of thresholds correctly. You will be co-located in Woking with colleagues from supporting agencies and delivering a partnership approach to services. Shortlisting Criteria To be considered for shortlisting to interview for this position your application will clearly evidence the following: Level 3 qualification in a relevant subject and/or evidence of substantial experience in a relevant field Confidence in facilitating and chairing meetings and managing conflict Understanding Family Group Conferencing, principles of family decision making and social care legislation Confident in working within a multi-agency environment and commitment to improving effective direct work interventions with families Experience of and proven ability to build positive relationships with children and young people quickly by understanding their lived experiences to advocate on their behalf. Strive to share learning and collaborate with practitioners and partners to achieve positive outcomes for children and their families The job advert closes at 23:59 on 04/05/2024 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 15, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
EHCP and Medical Co-ordinator Fixed-Term contract until May 2025 Full-Time West End, London About the role We have an exciting new opportunity for an EHCP & Medical Coordinator to play a key role in our Student Services Team at the Education for Industry Group (EFI). The EHCP & Medical Coordinator will be responsible for the provision of a professional, high quality, effective and efficient learning experience to students with Education & Health Care Plans in the Further Education programmes and will support, safeguard, enable and champion the success of all students. The EHCP & Medical Coordinator will significantly contribute to the day-to-day support of students in their learning. They will be responsible for ensuring all staff working with students with an EHCP or medical needs are fully equipped and confident to meet their needs. The post holder is expected to support academic colleagues to develop and maintain good working environments. The post holder will be responsible for meeting the needs of all learners with Education Health Care Plans in class and out of class to remove barriers to accessing learning and participation. This post is part of the Learning Support Team and the wider Student Services Department, the post holder will be first aid trained, DSL trained, and act as a deputy designated safeguarding lead as part of a wider team. About you: The ability to communicate effectively with young people and adult learners is essential as is working knowledge and proven industry experience in SEND provision. You will have good knowledge of EHCP procedures, including reviews, high needs funding and preparation for higher education as well as knowledge of SEND Code of Practice and disability legislation. The post holder will have a high commitment to customer service as well as a flexible and multi-skilled approach. Team working and an ability to support learning and development of learners regardless of their starting points are important aspects and essential for the role. You will have a comprehensive understanding of pastoral care issues and support measures and good understanding of safeguarding, wellbeing and equality and diversity issues. You will have good interpersonal skills and be able to build an excellent rapport with students, parents, carers, guardians and external partners. Good written, oral communication and presentation skills are essential. You must have an understanding of and empathy with issues faced by students. If you are interested in joining a dynamic and expanding environment, then we would love to hear from you. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the EFI, our students are at the centre of what we do and as a result, we offer hugely rewarding careers - whatever your role at the EFI, you have the opportunity to change a student's life! Our carefully curated benefits package offers something for everyone, whether you're interested in: Furthering your development through funded professional qualifications and a personal growth allowance Generous and flexible leave that suits your lifestyle, including an around the world trip after 5 years' service Market-leading family friendly pay, including 6 months fully paid maternity, adoption and shared parental leave A monthly wellbeing allowance and financial loan structures to support your financial health Salary: From £30,600 to £34,000 per annum, subject to qualifications and experience. How to apply/Next Steps: Our recruitment process requires all applicants to submit an application form when applying for a vacancy. The application form should be submitted electronically via our recruitment portal. To apply, please visit our website via the button below. Please note we do not accept CVs. Closing Date: 8am on Friday 26 April 2024. Interviews/Recruitment Day: AM - Tuesday 30 April 2024 (in-person at Newman St, London W1). More Information/Contact Us: For more information about the EFI, visit our website and refer to the job description. Please contact for further information.
Apr 15, 2024
Full time
EHCP and Medical Co-ordinator Fixed-Term contract until May 2025 Full-Time West End, London About the role We have an exciting new opportunity for an EHCP & Medical Coordinator to play a key role in our Student Services Team at the Education for Industry Group (EFI). The EHCP & Medical Coordinator will be responsible for the provision of a professional, high quality, effective and efficient learning experience to students with Education & Health Care Plans in the Further Education programmes and will support, safeguard, enable and champion the success of all students. The EHCP & Medical Coordinator will significantly contribute to the day-to-day support of students in their learning. They will be responsible for ensuring all staff working with students with an EHCP or medical needs are fully equipped and confident to meet their needs. The post holder is expected to support academic colleagues to develop and maintain good working environments. The post holder will be responsible for meeting the needs of all learners with Education Health Care Plans in class and out of class to remove barriers to accessing learning and participation. This post is part of the Learning Support Team and the wider Student Services Department, the post holder will be first aid trained, DSL trained, and act as a deputy designated safeguarding lead as part of a wider team. About you: The ability to communicate effectively with young people and adult learners is essential as is working knowledge and proven industry experience in SEND provision. You will have good knowledge of EHCP procedures, including reviews, high needs funding and preparation for higher education as well as knowledge of SEND Code of Practice and disability legislation. The post holder will have a high commitment to customer service as well as a flexible and multi-skilled approach. Team working and an ability to support learning and development of learners regardless of their starting points are important aspects and essential for the role. You will have a comprehensive understanding of pastoral care issues and support measures and good understanding of safeguarding, wellbeing and equality and diversity issues. You will have good interpersonal skills and be able to build an excellent rapport with students, parents, carers, guardians and external partners. Good written, oral communication and presentation skills are essential. You must have an understanding of and empathy with issues faced by students. If you are interested in joining a dynamic and expanding environment, then we would love to hear from you. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the EFI, our students are at the centre of what we do and as a result, we offer hugely rewarding careers - whatever your role at the EFI, you have the opportunity to change a student's life! Our carefully curated benefits package offers something for everyone, whether you're interested in: Furthering your development through funded professional qualifications and a personal growth allowance Generous and flexible leave that suits your lifestyle, including an around the world trip after 5 years' service Market-leading family friendly pay, including 6 months fully paid maternity, adoption and shared parental leave A monthly wellbeing allowance and financial loan structures to support your financial health Salary: From £30,600 to £34,000 per annum, subject to qualifications and experience. How to apply/Next Steps: Our recruitment process requires all applicants to submit an application form when applying for a vacancy. The application form should be submitted electronically via our recruitment portal. To apply, please visit our website via the button below. Please note we do not accept CVs. Closing Date: 8am on Friday 26 April 2024. Interviews/Recruitment Day: AM - Tuesday 30 April 2024 (in-person at Newman St, London W1). More Information/Contact Us: For more information about the EFI, visit our website and refer to the job description. Please contact for further information.
About the role: The role will involve working with people who approach the local authority, PtHB and other partners for assistance in relation to potential homelessness, who have multiple complex needs, including substance misuse, mental ill health. Persons presenting will often lead chaotic lifestyles, requiring the post holder to ensure all statutory agencies and others engage to provide appropriate assistance, and where this is not happening, call multi-disciplinary meetings to resolve. About you: Knowledge of housing and homelessness duties, social care, mental health services, support services for vulnerable people To be confident working with vulnerable people, empathetic, kind, compassionate and trustworthy Ability to develop and maintain excellent relationships across professional disciplines and various stakeholders Ability to work under pressure, to targets, manage and prioritise a number of competing demands Excellent interpersonal skills and communication skills including good letter writing and verbal communication skills Ability to relate to and gain the confidence, trust and respect of key internal and external partners What you will do: To thoroughly assess individuals, in liaison with Housing, Mental Health and Substance Misuse colleagues, to facilitate the full understanding of a person's needs and requirements allowing for suitable and sustainable housing options and other support needs to be discussed and secured To work with people with complex needs, primarily substance misuse and mental health issues, who are homeless or at risk of becoming homeless to help them sustain their current accommodation or secure alternative accommodation including interim/temporary accommodation as and when necessary To work with other colleagues,services and agencies to address homelessness in Powys, in particular the Homelessness Support Officers, Housing Options Officers, Supported Housing, Adult Services, Childrens Services, mental health services, substance misuse agencies, Powys teaching Health Board, voluntary and statutory agencies and to continually work to identify additional or improved options for holistic support To act as the expert in assessing complex needs cases and contributing to the planning, advice and assistance provided to those who are street homeless and people living with mental health and substance misuse related issues. This will include knowing who and where to refer people to for support To manage a caseload of complex needs cases, manage and support Service Users whilst in their accommodation, whether interim or permanent, to ensure compliance with licence/contract and other related conditions are adhered to To work with Service Users to complete or contribute to the development of their Personal Wellbeing and Housing Plans, including Housing, Care and Treatment, Substance Misuse, Advanced Directives with Police and other related plans ensuring sharing of plans adheres to data protection regulations. Plans will include identifying personal aims, ambitions and desired housing and other solutions whilst supporting people to achieve personal ambitions and aims in life. If you have any questions about the role, please contact: Rob Powell, Homelessness Strategy & Housing Support Manager -
Apr 14, 2024
Full time
About the role: The role will involve working with people who approach the local authority, PtHB and other partners for assistance in relation to potential homelessness, who have multiple complex needs, including substance misuse, mental ill health. Persons presenting will often lead chaotic lifestyles, requiring the post holder to ensure all statutory agencies and others engage to provide appropriate assistance, and where this is not happening, call multi-disciplinary meetings to resolve. About you: Knowledge of housing and homelessness duties, social care, mental health services, support services for vulnerable people To be confident working with vulnerable people, empathetic, kind, compassionate and trustworthy Ability to develop and maintain excellent relationships across professional disciplines and various stakeholders Ability to work under pressure, to targets, manage and prioritise a number of competing demands Excellent interpersonal skills and communication skills including good letter writing and verbal communication skills Ability to relate to and gain the confidence, trust and respect of key internal and external partners What you will do: To thoroughly assess individuals, in liaison with Housing, Mental Health and Substance Misuse colleagues, to facilitate the full understanding of a person's needs and requirements allowing for suitable and sustainable housing options and other support needs to be discussed and secured To work with people with complex needs, primarily substance misuse and mental health issues, who are homeless or at risk of becoming homeless to help them sustain their current accommodation or secure alternative accommodation including interim/temporary accommodation as and when necessary To work with other colleagues,services and agencies to address homelessness in Powys, in particular the Homelessness Support Officers, Housing Options Officers, Supported Housing, Adult Services, Childrens Services, mental health services, substance misuse agencies, Powys teaching Health Board, voluntary and statutory agencies and to continually work to identify additional or improved options for holistic support To act as the expert in assessing complex needs cases and contributing to the planning, advice and assistance provided to those who are street homeless and people living with mental health and substance misuse related issues. This will include knowing who and where to refer people to for support To manage a caseload of complex needs cases, manage and support Service Users whilst in their accommodation, whether interim or permanent, to ensure compliance with licence/contract and other related conditions are adhered to To work with Service Users to complete or contribute to the development of their Personal Wellbeing and Housing Plans, including Housing, Care and Treatment, Substance Misuse, Advanced Directives with Police and other related plans ensuring sharing of plans adheres to data protection regulations. Plans will include identifying personal aims, ambitions and desired housing and other solutions whilst supporting people to achieve personal ambitions and aims in life. If you have any questions about the role, please contact: Rob Powell, Homelessness Strategy & Housing Support Manager -
The role will be working with children or young people with special educational needs and disabilities on our weight management programmes. They will be supporting complex families and communities to make sustained behaviour change and tailor their approach to meet individual needs. To support individual children, young people and families on our programmes To work with communities to empower them to support children with SEND To support delivery of the BZ Families programme across Gloucestershire To help develop and implement high quality learning resources to support individual needs To work collaboratively with other internal and external stakeholders To support with administrative tasks including participant sign-up, data capture and reporting To support Triage across BeeZee Bodies programmes Qualifications A relevant qualification in youth/community/ wellbeing/ health/ education/social care/ counselling Lived experience of living/working with people with special educational needs and/or disabilities Experience Essential Experience of working with children and young people Experience of working with people living with disabilities or those with complex needs Experience of working on events involving young people Desirable Experience of designing and delivering engaging sessions for young people with SEND Experience of working in a health, education or social care environment or good understanding of supporting others to maintain a healthy lifestyle Experience of managing safeguarding cases Individual Competencies Empathy combined with a genuine desire and commitment to improve the quality of the lives of the young people A personable, non-judgemental and sensitive approach to communicating with the public Excellent communication skills with the ability and confidence to establish positive relationships with young people and motivate them to participate in activities and projects IT literate especially excellent working knowledge of Microsoft Office Excellent data processing and data management system skills Excellent organizational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team Able to carry out your roles and responsibilities whilst holding a complex caseload Fluent and clear in English speaking Confident, self-motivated, passionate, flexible, adaptable and creative Attention to detail Able to respond positively to new situations Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information Ability to reflect and appraise own performance and that of others Drive and have own car Key Business Priorities Internal Line managed by Contract Manager of BeeZee Bodies Gloucestershire Contract. Will form part of the BeeZee Bodies Gloucestershire team, working together to deliver weight management services to CYP and their families. External Will work closely with community organisations, partners and families for excellent delivery in Gloucestershire, providing feedback to partners and community organisations on the development of the programmes. Will likely feedback to Gloucestershire CYP Clinical MDT on individual cases EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 14, 2024
Full time
The role will be working with children or young people with special educational needs and disabilities on our weight management programmes. They will be supporting complex families and communities to make sustained behaviour change and tailor their approach to meet individual needs. To support individual children, young people and families on our programmes To work with communities to empower them to support children with SEND To support delivery of the BZ Families programme across Gloucestershire To help develop and implement high quality learning resources to support individual needs To work collaboratively with other internal and external stakeholders To support with administrative tasks including participant sign-up, data capture and reporting To support Triage across BeeZee Bodies programmes Qualifications A relevant qualification in youth/community/ wellbeing/ health/ education/social care/ counselling Lived experience of living/working with people with special educational needs and/or disabilities Experience Essential Experience of working with children and young people Experience of working with people living with disabilities or those with complex needs Experience of working on events involving young people Desirable Experience of designing and delivering engaging sessions for young people with SEND Experience of working in a health, education or social care environment or good understanding of supporting others to maintain a healthy lifestyle Experience of managing safeguarding cases Individual Competencies Empathy combined with a genuine desire and commitment to improve the quality of the lives of the young people A personable, non-judgemental and sensitive approach to communicating with the public Excellent communication skills with the ability and confidence to establish positive relationships with young people and motivate them to participate in activities and projects IT literate especially excellent working knowledge of Microsoft Office Excellent data processing and data management system skills Excellent organizational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team Able to carry out your roles and responsibilities whilst holding a complex caseload Fluent and clear in English speaking Confident, self-motivated, passionate, flexible, adaptable and creative Attention to detail Able to respond positively to new situations Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information Ability to reflect and appraise own performance and that of others Drive and have own car Key Business Priorities Internal Line managed by Contract Manager of BeeZee Bodies Gloucestershire Contract. Will form part of the BeeZee Bodies Gloucestershire team, working together to deliver weight management services to CYP and their families. External Will work closely with community organisations, partners and families for excellent delivery in Gloucestershire, providing feedback to partners and community organisations on the development of the programmes. Will likely feedback to Gloucestershire CYP Clinical MDT on individual cases EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. As a Logistics Coordinator at Uniserve, you will play a pivotal role in ensuring the smooth execution of our logistics operations. From booking new jobs on our Freight management system to managing shipping documentation with precision and timeliness, your attention to detail and effective communication skills will be critical in maintaining our high standards of service. The role requires: Booking new jobs precisely and promptly in our Freight Management System. Meticulous management of all shipping documentation, ensuring timely completion. Monitoring shipments and maintaining open communication channels. Updating company systems accurately and guaranteeing all paperwork is in place. Liaising with airlines, carriers, other freight forwarders, and handling agents. Utilising group services to optimize logistics processes. Creating Import/Export declarations for HM Customs through our systems. Providing customers with prompt and accurate shipment updates. Organising customer goods delivery within company credit policy. Generating invoices following company credit control procedures. Addressing customer and overseas partner inquiries promptly and efficiently. Covering for teammates as needed. Building and maintaining strong working relationships with customers and suppliers. We seek a candidate with: Strong administrative skills and meticulous attention to detail. Proficiency in computer systems and Microsoft Office applications. Excellent written and verbal communication skills. The ability to multitask effectively and work well under pressure. Strong time management skills to consistently meet deadlines. The ability to work independently and collaboratively within a team. Prior experience in logistics coordination or freight forwarding is a plus. Familiarity with Freight Management Systems and Import/Export procedures is desirable. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. Join Uniserve today and be part of a team that drives excellence in logistics and freight forwarding!
Apr 14, 2024
Full time
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. As a Logistics Coordinator at Uniserve, you will play a pivotal role in ensuring the smooth execution of our logistics operations. From booking new jobs on our Freight management system to managing shipping documentation with precision and timeliness, your attention to detail and effective communication skills will be critical in maintaining our high standards of service. The role requires: Booking new jobs precisely and promptly in our Freight Management System. Meticulous management of all shipping documentation, ensuring timely completion. Monitoring shipments and maintaining open communication channels. Updating company systems accurately and guaranteeing all paperwork is in place. Liaising with airlines, carriers, other freight forwarders, and handling agents. Utilising group services to optimize logistics processes. Creating Import/Export declarations for HM Customs through our systems. Providing customers with prompt and accurate shipment updates. Organising customer goods delivery within company credit policy. Generating invoices following company credit control procedures. Addressing customer and overseas partner inquiries promptly and efficiently. Covering for teammates as needed. Building and maintaining strong working relationships with customers and suppliers. We seek a candidate with: Strong administrative skills and meticulous attention to detail. Proficiency in computer systems and Microsoft Office applications. Excellent written and verbal communication skills. The ability to multitask effectively and work well under pressure. Strong time management skills to consistently meet deadlines. The ability to work independently and collaboratively within a team. Prior experience in logistics coordination or freight forwarding is a plus. Familiarity with Freight Management Systems and Import/Export procedures is desirable. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. Join Uniserve today and be part of a team that drives excellence in logistics and freight forwarding!
Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 13, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Apr 13, 2024
Full time
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Apr 12, 2024
Full time
ABOUT THE ROLE As a Lifestyle Enrichment &ActivitiesCoordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will becomputer literate and able to work closely with our community engagement team tocreate community links and showcase ourHome, you will also be responsible for updating the homessocial media platforms.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Lifestyle Enrichment &ActivitiesCoordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones lifestyle, wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us in this role. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Similar experience would be ideal and you will be well supported with the training you need to develop your skills andflourish inyour career with us. REWARDS PACKAGE In return for your dedication, youll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend bonus schemeEmployee of the Month rewards and Long Service Awards And so much more! If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.