Job Title: Graduate / Corporate Researcher Location: Preston Docks - office based Salary: 22,000 Salary plus company benefits Job type: Full Time, Permanent role, 36 hours per week We have an amazing opportunity for a Graduate Corporate Researcher/Corporate Researcher . This is an exciting role performing a support function between the Lead Generation and Sales Team and the Sales Negotiations Teams within the business. A huge learning opportunity with exposure to commercial M&A markets, perfect for someone who appreciates the vital role that research, and information plays in the success of any business. Are you energetic and driven, looking for a thriving company who will support your development and encourage your professional growth? About us Altius Group is the market leader in business sales transactions for corporate enterprises. The Group is a collection of the most respected and leading boutique business brokers in the marketplace. We pride ourselves on providing clients with an unparalleled service as we support them through the process of selling or buying a business and help them achieve their goals. We're an ambitious, growing business - and we're recruiting people who can help us on our growth journey. Responsibilities for the Corporate Researcher role: Lead Generation: Proactively create detailed reports through extensive large business research Investigate/compile reports on work such as market sold, market level statistics, Ibis research. Develop market research 'bundles' to send with VAL Letters and potential clients. Create and prepare presentations/ documentation ahead of client appointments. Maintain current information on seller reviews, PR's, and sold examples for use by the team. Driving localized regional email campaigns for sold properties. Conducting competitor analysis regarding changes, updates and sales i.e. what they're selling and success within particular markets. Develop key market overviews and trends that can be used for learning across the group. Sales Operations: Collaborate to develop and use a combined database to identify potential buyers and sellers. Conduct market activity research and assess the quality of existing data. Optimize existing buyer research lists to determine data quality via buyer response rates. Monitor the registered buyer data, ensure it's up-to-date and used for buyer project campaigns. With management, set-up and launch Project email campaigns and report on the results. Research potential buyers and establish contact for new instructions and existing sectors. Research and process press releases and news articles related to mergers and acquisitions in the UK and overseas. About you: You'll be e.g. a team player with knowledge of research strategies and creating business reports. Business/ Economics or similar Graduate is preferred with exceptional analytical skills. Understanding of corporate M&A markets an advantage, not essential, training will be given. Advanced in written communication and Excel and proficiency in Microsoft Office, Word, Outlook and PowerPoint. Proactive and happy to work independently or collaborate for the success of the overall team. Self-motivated and must be flexible, able to meet deadlines with targets and KPI's. The ability to build relationships with people at all levels of the organization. Benefits for the Corporate Researcher Role: Competitive salary Performance related bonus 22 days annual holiday plus Bank Holidays Company pension In-house training and development programme. Employee mentoring programme. Free on-site parking Company events Dress down Fridays Modern office environment Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Data Co-ordinator, Intelligence Co-ordinator, Researcher, Information Analyst, Analyst, Analysis, Intelligence, Data Researcher, Market Research, Research Analyst, Data Analyst, Insight Manager, Project Research, Project Manager, Project Co-ordinator, Cultural and Creative Economy, Economy Researcher, Creative Trends, Cultural Research, Trend Analyst may also be considered for this role.
Apr 19, 2024
Full time
Job Title: Graduate / Corporate Researcher Location: Preston Docks - office based Salary: 22,000 Salary plus company benefits Job type: Full Time, Permanent role, 36 hours per week We have an amazing opportunity for a Graduate Corporate Researcher/Corporate Researcher . This is an exciting role performing a support function between the Lead Generation and Sales Team and the Sales Negotiations Teams within the business. A huge learning opportunity with exposure to commercial M&A markets, perfect for someone who appreciates the vital role that research, and information plays in the success of any business. Are you energetic and driven, looking for a thriving company who will support your development and encourage your professional growth? About us Altius Group is the market leader in business sales transactions for corporate enterprises. The Group is a collection of the most respected and leading boutique business brokers in the marketplace. We pride ourselves on providing clients with an unparalleled service as we support them through the process of selling or buying a business and help them achieve their goals. We're an ambitious, growing business - and we're recruiting people who can help us on our growth journey. Responsibilities for the Corporate Researcher role: Lead Generation: Proactively create detailed reports through extensive large business research Investigate/compile reports on work such as market sold, market level statistics, Ibis research. Develop market research 'bundles' to send with VAL Letters and potential clients. Create and prepare presentations/ documentation ahead of client appointments. Maintain current information on seller reviews, PR's, and sold examples for use by the team. Driving localized regional email campaigns for sold properties. Conducting competitor analysis regarding changes, updates and sales i.e. what they're selling and success within particular markets. Develop key market overviews and trends that can be used for learning across the group. Sales Operations: Collaborate to develop and use a combined database to identify potential buyers and sellers. Conduct market activity research and assess the quality of existing data. Optimize existing buyer research lists to determine data quality via buyer response rates. Monitor the registered buyer data, ensure it's up-to-date and used for buyer project campaigns. With management, set-up and launch Project email campaigns and report on the results. Research potential buyers and establish contact for new instructions and existing sectors. Research and process press releases and news articles related to mergers and acquisitions in the UK and overseas. About you: You'll be e.g. a team player with knowledge of research strategies and creating business reports. Business/ Economics or similar Graduate is preferred with exceptional analytical skills. Understanding of corporate M&A markets an advantage, not essential, training will be given. Advanced in written communication and Excel and proficiency in Microsoft Office, Word, Outlook and PowerPoint. Proactive and happy to work independently or collaborate for the success of the overall team. Self-motivated and must be flexible, able to meet deadlines with targets and KPI's. The ability to build relationships with people at all levels of the organization. Benefits for the Corporate Researcher Role: Competitive salary Performance related bonus 22 days annual holiday plus Bank Holidays Company pension In-house training and development programme. Employee mentoring programme. Free on-site parking Company events Dress down Fridays Modern office environment Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Data Co-ordinator, Intelligence Co-ordinator, Researcher, Information Analyst, Analyst, Analysis, Intelligence, Data Researcher, Market Research, Research Analyst, Data Analyst, Insight Manager, Project Research, Project Manager, Project Co-ordinator, Cultural and Creative Economy, Economy Researcher, Creative Trends, Cultural Research, Trend Analyst may also be considered for this role.
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in the centre of London. £75,000 - 85,000 base, great bonus and benefits Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams. You will be working with the latest technology and exposed to exciting business area. Key skills for the Application Support Analyst are: - great relationship and interpersonal skills - background in application support within commodities trading - Good SQL and Scripting skills Please apply now for a confidential discussion about the role and your future career Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in the centre of London. £75,000 - 85,000 base, great bonus and benefits Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams. You will be working with the latest technology and exposed to exciting business area. Key skills for the Application Support Analyst are: - great relationship and interpersonal skills - background in application support within commodities trading - Good SQL and Scripting skills Please apply now for a confidential discussion about the role and your future career Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
Apr 19, 2024
Full time
Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Apr 19, 2024
Full time
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Who are Accent? We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate. About the Role and Person 35 hours per week Permanent As a PMO Analyst, a summary of your role involves: This role is an exciting opportunity for a proactive and detail-orientated individual to contribute to the establishment and ongoing operation of a new PMO. Reporting to the Head of Business Transformation the role will contribute to the development and implementation of best practices and processes within the Group. You will work closely with the stakeholders across the business to ensure consistent project management practices, provide analysis and reporting on project performance, and facilitate the execution of strategic initiatives. Your efforts will contribute to the overall success of our transformational initiatives. To be successful in this role you'll bring: Excellent knowledge of project management methodologies (e.g. Agile, Waterfall), governance principles and PMO best practices. Significant and proven experience of implementing project lifecycles successfully in PM or PMO roles, demonstrating an understanding of governance and standardisation. High proficiency in project management tools such as MS Project, JIRA, or similar software. Demonstrated experience in stakeholder management and building collaborative relationships, including strong influencing skills with ability to gain buy-in from challenging stakeholders. Ability to effectively communicate complex and/or technical information to both technical and nontechnical audiences. Location The successful candidate will be required to live within a commutable distance to our office in Bradford.We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider. Salary The spot salary for this post is £40,000 for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme "Hapi" Benefits App with multiple discounts. "Hapi" Benefits App with multiple discounts. If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Project Management Office Analyst, Project Management Analyst, Project Governance Analyst, Business Transformation Analyst, Project Coordination Analyst, Strategic Initiatives Analyst, Project Performance Analyst, Stakeholder Management Analyst, Process Improvement Analyst, Agile Project Analyst, etc. REF-
Apr 19, 2024
Full time
Who are Accent? We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate. About the Role and Person 35 hours per week Permanent As a PMO Analyst, a summary of your role involves: This role is an exciting opportunity for a proactive and detail-orientated individual to contribute to the establishment and ongoing operation of a new PMO. Reporting to the Head of Business Transformation the role will contribute to the development and implementation of best practices and processes within the Group. You will work closely with the stakeholders across the business to ensure consistent project management practices, provide analysis and reporting on project performance, and facilitate the execution of strategic initiatives. Your efforts will contribute to the overall success of our transformational initiatives. To be successful in this role you'll bring: Excellent knowledge of project management methodologies (e.g. Agile, Waterfall), governance principles and PMO best practices. Significant and proven experience of implementing project lifecycles successfully in PM or PMO roles, demonstrating an understanding of governance and standardisation. High proficiency in project management tools such as MS Project, JIRA, or similar software. Demonstrated experience in stakeholder management and building collaborative relationships, including strong influencing skills with ability to gain buy-in from challenging stakeholders. Ability to effectively communicate complex and/or technical information to both technical and nontechnical audiences. Location The successful candidate will be required to live within a commutable distance to our office in Bradford.We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider. Salary The spot salary for this post is £40,000 for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme "Hapi" Benefits App with multiple discounts. "Hapi" Benefits App with multiple discounts. If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Project Management Office Analyst, Project Management Analyst, Project Governance Analyst, Business Transformation Analyst, Project Coordination Analyst, Strategic Initiatives Analyst, Project Performance Analyst, Stakeholder Management Analyst, Process Improvement Analyst, Agile Project Analyst, etc. REF-
Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
Apr 19, 2024
Full time
Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
Job Title: People Advisor Location : Manchester Salary: Up to 35,000 pa DOE + Profit Share Annual Bonus Job Type: Permanent, Full Time. Hybrid working role - home being the primary location with some requirements for working from the Greater Manchester offices or occasional client sites FACT3 support SMEs with their Numbers, People and Systems. We create customised solutions which combine onsite and remote support, flexed to a business' needs. Co-Sourcing gives immediate access to basic-to-board expertise across the 3 business critical pillars of Numbers, People and Systems. How we do it: It's not insourcing, it's not outsourcing, it's co-sourcing. Collaborative Resourcing or Co-Sourcing is the blending of a business' internal resources with our external experts working together to create one team achieving the same goals. Our Personality: Switched on, tuned in: From basics to board, our people are commercially minded and highly focused on taking businesses to the next level The Extra Mile, we'll run it willingly. We think smart, roll our sleeves up and get the job done Straight up, straight talking: We bring passion, honesty and integrity; our people speak openly about the ideas they think will assist our clients Our greatest asset? Our People - without them, none of this would be possible Keeping it real: FACT3 means real people working with businesses, making a real difference We are proud of our heritage and People, after two decades of supporting and empowering 100s of businesses, it's hard not to be Role Overview: We are seeking a CIPD or equivalent, qualified People Advisor with at least 3 years' experience as a HR Manager or Advisor to join our growing People Team. Our 200+ clients are ambitious SME's, of all shapes and sizes, in a broad range of industry sectors and at different stages in their business journey, from start up to established. The successful person will work with a small portfolio of clients, acting simultaneously as their "part time" People Advisor, in multiple industries supporting a variety of different business challenges. Alongside delivering the all-important HR advice there is a key element of account management and the opportunity to manage your own relationships with your portfolio of clients. You add value by gaining an in-depth knowledge of our clients' unique businesses and developing strong working relationships with their team. Key Responsibilities: Manage a portfolio of clients and be ultimately responsible for delivering their co-sourcing HR solutions Provide the client with a range of options for dealing with their HR issues. Identify & communicate the potential litigation risks associated with each option Work with the client to produce a clear structured plan of action for their preferred option which delivers the required results within a realistic & achievable timescale Custodian of clients bespoke Employee Guide Manage the creation of HR documents, to support advice including letters, forms, policies & procedures Use a variety of sources to research HR & employment law to ensure that you are providing current & relevant information to clients and remain up to date with legislative changes Occasional on-site assistance to discuss issues & options, attend meetings and carry out project work as requested Abilities, Skills and Experience: The Essentials: CIPD Qualified- minimum level 5 or equivalent Minimum 3 years' experience in a HR Advisor or generalist role Strong technical employment law experience & knowledge Highly organised with an ability to prioritise Excellent communication and interpersonal skills North-West Based The Desirables: CIPD- Level 7 Proven track record of working with SME's Attention to detail Commercially savvy Self-motivated Able to think clearly under pressure Likes to work independently and as part of a team Interpersonal skills and ability to build rapport Ability to manage multiple priorities and adjust quickly to changing priorities Desire to develop others and themselves Strong emotional intelligence Full driving licence with the willingness to travel to clients based throughout the Northwest Total Rewards: 33 Days Holiday Birthday Day Off & Gift Group Life Assurance FactBe Wellness Private Medical Enhanced Family Friendly Company Sick Pay Scheme Cycle to Work Scheme Career Milestone Rewards Charity Champion Events FACT3 Socials Development Opportunities: There are opportunities for personal and professional progression at FACT3. We are keen to develop talent into Portfolio Senior HR Advisor Roles. We do this through our Appraisal process (Fearless Feedback), our FACT3 Academy and sponsorship of professional qualifications. Please click the APPLY button and to submit your CV. Candidates with the relevant experience or job titles of: Employment Advisor, Human Resources Executive, HR Manager, Human Resources Analyst, HR Advisor, may also be considered for this role.
Apr 19, 2024
Full time
Job Title: People Advisor Location : Manchester Salary: Up to 35,000 pa DOE + Profit Share Annual Bonus Job Type: Permanent, Full Time. Hybrid working role - home being the primary location with some requirements for working from the Greater Manchester offices or occasional client sites FACT3 support SMEs with their Numbers, People and Systems. We create customised solutions which combine onsite and remote support, flexed to a business' needs. Co-Sourcing gives immediate access to basic-to-board expertise across the 3 business critical pillars of Numbers, People and Systems. How we do it: It's not insourcing, it's not outsourcing, it's co-sourcing. Collaborative Resourcing or Co-Sourcing is the blending of a business' internal resources with our external experts working together to create one team achieving the same goals. Our Personality: Switched on, tuned in: From basics to board, our people are commercially minded and highly focused on taking businesses to the next level The Extra Mile, we'll run it willingly. We think smart, roll our sleeves up and get the job done Straight up, straight talking: We bring passion, honesty and integrity; our people speak openly about the ideas they think will assist our clients Our greatest asset? Our People - without them, none of this would be possible Keeping it real: FACT3 means real people working with businesses, making a real difference We are proud of our heritage and People, after two decades of supporting and empowering 100s of businesses, it's hard not to be Role Overview: We are seeking a CIPD or equivalent, qualified People Advisor with at least 3 years' experience as a HR Manager or Advisor to join our growing People Team. Our 200+ clients are ambitious SME's, of all shapes and sizes, in a broad range of industry sectors and at different stages in their business journey, from start up to established. The successful person will work with a small portfolio of clients, acting simultaneously as their "part time" People Advisor, in multiple industries supporting a variety of different business challenges. Alongside delivering the all-important HR advice there is a key element of account management and the opportunity to manage your own relationships with your portfolio of clients. You add value by gaining an in-depth knowledge of our clients' unique businesses and developing strong working relationships with their team. Key Responsibilities: Manage a portfolio of clients and be ultimately responsible for delivering their co-sourcing HR solutions Provide the client with a range of options for dealing with their HR issues. Identify & communicate the potential litigation risks associated with each option Work with the client to produce a clear structured plan of action for their preferred option which delivers the required results within a realistic & achievable timescale Custodian of clients bespoke Employee Guide Manage the creation of HR documents, to support advice including letters, forms, policies & procedures Use a variety of sources to research HR & employment law to ensure that you are providing current & relevant information to clients and remain up to date with legislative changes Occasional on-site assistance to discuss issues & options, attend meetings and carry out project work as requested Abilities, Skills and Experience: The Essentials: CIPD Qualified- minimum level 5 or equivalent Minimum 3 years' experience in a HR Advisor or generalist role Strong technical employment law experience & knowledge Highly organised with an ability to prioritise Excellent communication and interpersonal skills North-West Based The Desirables: CIPD- Level 7 Proven track record of working with SME's Attention to detail Commercially savvy Self-motivated Able to think clearly under pressure Likes to work independently and as part of a team Interpersonal skills and ability to build rapport Ability to manage multiple priorities and adjust quickly to changing priorities Desire to develop others and themselves Strong emotional intelligence Full driving licence with the willingness to travel to clients based throughout the Northwest Total Rewards: 33 Days Holiday Birthday Day Off & Gift Group Life Assurance FactBe Wellness Private Medical Enhanced Family Friendly Company Sick Pay Scheme Cycle to Work Scheme Career Milestone Rewards Charity Champion Events FACT3 Socials Development Opportunities: There are opportunities for personal and professional progression at FACT3. We are keen to develop talent into Portfolio Senior HR Advisor Roles. We do this through our Appraisal process (Fearless Feedback), our FACT3 Academy and sponsorship of professional qualifications. Please click the APPLY button and to submit your CV. Candidates with the relevant experience or job titles of: Employment Advisor, Human Resources Executive, HR Manager, Human Resources Analyst, HR Advisor, may also be considered for this role.
JOB DESCRIPTION About the Team Reporting into the Next and TP Support Manager , you'll be working in a team of 11 with the ultimate goal of ensuring we resolve IT issues for users around the business in a timely manner and all tasks are completed accurately, on time and in line with our standard operating procedures. You will ensure the best service is provided at all times and all calls are prioritised/ resolved within a set SLA. About the Role You'll be handling queries and raising incidents from all areas of the business including Head Office, Warehouse, Online and Stores. You will provide 1st line system support for hardware and software issues. You will be expected to use different skills and experience to handle all types of queries in this fast paced team whilst keeping abreast of new systems/software developments around the business. You will need to ensure that the best services are provided at all times and ensure all calls are prioritised and resolved within a reasonable time frame. In this role, you will log all contact types into ServiceNow and ensure all incidents are kept up to date as well as escalating more complex queries to our 2nd/3rd line support teams. You will get to work with 3rd party companies and other key stakeholders across the business as another large part of this role is to keep the various teams in IT updated and aware of any issues. You will also be responsible for highlighting common trends and issues. You will need to provide excellent customer service as you will be speaking to all levels of management as part of the role. Keeping users up to date with progress of incidents is paramount in this role, as is promoting the department in a professional manner and taking ownership of user queries. This role consists of full time hours and requires in-office working for each shift due to the nature of the systems we use. The hours for the role are as below: Shift time: Monday - Wednesday 9am - 5pm Thursday - 9am - 3:45pm Friday and Saturday - OFF Sunday - 8am to 5pm Criteria Able to speak, read and write English at a level that enables you to complete your role, for example, to understand instructions and communicate effectively with stakeholders and/or other team members Experienced in effectively working in a collaborative manner in a large scale, fast paced environment within a multifunctional technical team To have worked in a previous IT support role is advantageous, but not essential. Flexibility when it comes to shifts/overtime and adaptable to changes forced by business needs Excellent telephone manner and communication skills - both written and oral Good command of the English Language including grammar and spelling Experience using call logging software is advantageous, but not essential Ability to prioritise and work within tight deadlines Previous Customer Services/Call Centre/Helpdesk experience is required Have experience using GSuite, Active Directory, Citrix is preferred Be committed and flexible with great attention to detail Enjoy challenges and have the ability to work on your own initiative and as part of a team Be enthusiastic and willing to learn new skills whilst having a responsible attitude Business awareness specifically relating to Next is advantageous An understanding of IT terminology ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Apr 19, 2024
Full time
JOB DESCRIPTION About the Team Reporting into the Next and TP Support Manager , you'll be working in a team of 11 with the ultimate goal of ensuring we resolve IT issues for users around the business in a timely manner and all tasks are completed accurately, on time and in line with our standard operating procedures. You will ensure the best service is provided at all times and all calls are prioritised/ resolved within a set SLA. About the Role You'll be handling queries and raising incidents from all areas of the business including Head Office, Warehouse, Online and Stores. You will provide 1st line system support for hardware and software issues. You will be expected to use different skills and experience to handle all types of queries in this fast paced team whilst keeping abreast of new systems/software developments around the business. You will need to ensure that the best services are provided at all times and ensure all calls are prioritised and resolved within a reasonable time frame. In this role, you will log all contact types into ServiceNow and ensure all incidents are kept up to date as well as escalating more complex queries to our 2nd/3rd line support teams. You will get to work with 3rd party companies and other key stakeholders across the business as another large part of this role is to keep the various teams in IT updated and aware of any issues. You will also be responsible for highlighting common trends and issues. You will need to provide excellent customer service as you will be speaking to all levels of management as part of the role. Keeping users up to date with progress of incidents is paramount in this role, as is promoting the department in a professional manner and taking ownership of user queries. This role consists of full time hours and requires in-office working for each shift due to the nature of the systems we use. The hours for the role are as below: Shift time: Monday - Wednesday 9am - 5pm Thursday - 9am - 3:45pm Friday and Saturday - OFF Sunday - 8am to 5pm Criteria Able to speak, read and write English at a level that enables you to complete your role, for example, to understand instructions and communicate effectively with stakeholders and/or other team members Experienced in effectively working in a collaborative manner in a large scale, fast paced environment within a multifunctional technical team To have worked in a previous IT support role is advantageous, but not essential. Flexibility when it comes to shifts/overtime and adaptable to changes forced by business needs Excellent telephone manner and communication skills - both written and oral Good command of the English Language including grammar and spelling Experience using call logging software is advantageous, but not essential Ability to prioritise and work within tight deadlines Previous Customer Services/Call Centre/Helpdesk experience is required Have experience using GSuite, Active Directory, Citrix is preferred Be committed and flexible with great attention to detail Enjoy challenges and have the ability to work on your own initiative and as part of a team Be enthusiastic and willing to learn new skills whilst having a responsible attitude Business awareness specifically relating to Next is advantageous An understanding of IT terminology ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Apr 19, 2024
Full time
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Apr 19, 2024
Full time
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Market Data Admin & Compliance Support Analyst £200 per day Inside IR35 6 Months London-based initially then Hybrid We have an exciting opportunity for an experienced Market Data Administrator & Compliance Support Analyst to join a London based multinational financial services company on an initial 6-month contract. Responsibilities: Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendor's Market Data License. Manage Exchange, Specialist data and Products permissions and access control Manage Market Data and Trading Applications' Risk assessment Manage Market Data and Trading Applications' Inventory Manage Market Data cost allocations and invoices on Finance & Control systems Participate in Market Data and Applications Audit by the vendors, external and internal audits. Regular audit and verification of Market Data Ensuring adherence to the organisation's policy and processes. Required Skills/Experience Refinitiv and Bloomberg training. ITFL Foundation Certification or equivalent service management knowledge. Educated to degree level or possess equivalent professional experience. Extensive experience in managing Refinitiv and Bloomberg User administrations, Data administrations and Agreement Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy
Apr 19, 2024
Full time
Market Data Admin & Compliance Support Analyst £200 per day Inside IR35 6 Months London-based initially then Hybrid We have an exciting opportunity for an experienced Market Data Administrator & Compliance Support Analyst to join a London based multinational financial services company on an initial 6-month contract. Responsibilities: Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendor's Market Data License. Manage Exchange, Specialist data and Products permissions and access control Manage Market Data and Trading Applications' Risk assessment Manage Market Data and Trading Applications' Inventory Manage Market Data cost allocations and invoices on Finance & Control systems Participate in Market Data and Applications Audit by the vendors, external and internal audits. Regular audit and verification of Market Data Ensuring adherence to the organisation's policy and processes. Required Skills/Experience Refinitiv and Bloomberg training. ITFL Foundation Certification or equivalent service management knowledge. Educated to degree level or possess equivalent professional experience. Extensive experience in managing Refinitiv and Bloomberg User administrations, Data administrations and Agreement Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy
The Science Based Targets Initiative (SBTi) is a global body enabling businesses to set ambitious emissions reductions targets in line with the latest climate science. It is focused on accelerating companies worldwide to halve emissions before 2030 and achieve net-zero emissions before 2050. The initiative is a collaboration between CDP, the United Nations Global Compact, the World Resources Institute (WRI) the World Wide Fund for Nature (WWF), and one of the We Mean Business Coalition commitments. About the team The role sits within the Technical Department that leads the development and maintenance of the key resources within the initiative to enable the adoption of climate targets in line with the best available science and following best-practice for standard-setting organisations. The normative and non-normative resources developed by the Technical Department are the backbone of the SBTi target-setting framework and include, amongst others, the development of standards, criteria, recommendations, sector-specific guidance, topic-specific guidance, and tools, as well as the scientific foundations that underpin all of these, including the curation of scenarios, target-setting methods, though leadership and novel research. The Standards Team is a key pillar of the Technical Department responsible for developing and maintaining cross-sector standards and guidance. The Standards Team acts as product owners for the key cross-sector standards, including coordination across different teams to ensure their successful integration and implementation. About you Are you passionate about driving systems change towards a net-zero economy? Do you want to use your creativity and drive towards catalysing value chain decarbonization? Key responsibilities include Support the development and ongoing implementation of updated SBTi scope 3 target setting methods, target setting tools and target validation criteria Develop guidance documents and support materials to help companies drive value chain decarbonisation through sustainable sourcing (upstream) and revenue generation (downstream) activities Assist in managing an inclusive and balanced stakeholder process to ensure deliverables are aligned with climate science and strike the right balance of credibility and practicality Support engagement and coordination with key partners to drive ecosystem collaboration Help develop communications material related to scope 3 research such as presentations, case studies, blog posts, and other communication documents Use and maintenance of SBTi project management and collaboration tools (e.g. Asana, Slack, Google Drive, MS Teams, etc.), in line with SBTi standard-setting procedures. Essential skills and experience needed 3-5 years of experience working on climate change mitigation and/or environmental programs Experience in sustainable sourcing, ideally within an NGO or standard-setter, or within a corporate setting focusing on high-impact activities Strong project management skills Ability to conduct independent in-depth research into sustainability-related topics and report findings to technical and non-technical audiences Demonstrated experience in stakeholder engagement Self-motivated and able to work independently with minimal supervision in a virtual, multicultural environment Highly organised, fast learner, and strong attention to detail Results-oriented, ability to handle multiple tasks and work in a constantly evolving environment Desirable criteria Experience in directly developing or implementing sustainable sourcing standards or guidelines especially addressing high impact commodities or activities High proficiency in MS Teams, Excel, and PowerPoint Understanding of climate action in the corporate and financial sectors Experience working with science-based targets and net-zero climate strategy Experience working with scope 3 accounting, e.g. Greenhouse Gas Protocol Understanding of existing and emerging sustainability regulations and standards What we offer Working in one of the most successful and fastest-growing initiatives driving climate action; Exciting and challenging tasks in a dynamic, international, innovative, and highly motivated team; Salary range of £30,626-£45,940 in the UK and €37,840 - €56,760 in Germany Training and development; Attractive holiday package. About Climate17 Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.
Apr 19, 2024
Contractor
The Science Based Targets Initiative (SBTi) is a global body enabling businesses to set ambitious emissions reductions targets in line with the latest climate science. It is focused on accelerating companies worldwide to halve emissions before 2030 and achieve net-zero emissions before 2050. The initiative is a collaboration between CDP, the United Nations Global Compact, the World Resources Institute (WRI) the World Wide Fund for Nature (WWF), and one of the We Mean Business Coalition commitments. About the team The role sits within the Technical Department that leads the development and maintenance of the key resources within the initiative to enable the adoption of climate targets in line with the best available science and following best-practice for standard-setting organisations. The normative and non-normative resources developed by the Technical Department are the backbone of the SBTi target-setting framework and include, amongst others, the development of standards, criteria, recommendations, sector-specific guidance, topic-specific guidance, and tools, as well as the scientific foundations that underpin all of these, including the curation of scenarios, target-setting methods, though leadership and novel research. The Standards Team is a key pillar of the Technical Department responsible for developing and maintaining cross-sector standards and guidance. The Standards Team acts as product owners for the key cross-sector standards, including coordination across different teams to ensure their successful integration and implementation. About you Are you passionate about driving systems change towards a net-zero economy? Do you want to use your creativity and drive towards catalysing value chain decarbonization? Key responsibilities include Support the development and ongoing implementation of updated SBTi scope 3 target setting methods, target setting tools and target validation criteria Develop guidance documents and support materials to help companies drive value chain decarbonisation through sustainable sourcing (upstream) and revenue generation (downstream) activities Assist in managing an inclusive and balanced stakeholder process to ensure deliverables are aligned with climate science and strike the right balance of credibility and practicality Support engagement and coordination with key partners to drive ecosystem collaboration Help develop communications material related to scope 3 research such as presentations, case studies, blog posts, and other communication documents Use and maintenance of SBTi project management and collaboration tools (e.g. Asana, Slack, Google Drive, MS Teams, etc.), in line with SBTi standard-setting procedures. Essential skills and experience needed 3-5 years of experience working on climate change mitigation and/or environmental programs Experience in sustainable sourcing, ideally within an NGO or standard-setter, or within a corporate setting focusing on high-impact activities Strong project management skills Ability to conduct independent in-depth research into sustainability-related topics and report findings to technical and non-technical audiences Demonstrated experience in stakeholder engagement Self-motivated and able to work independently with minimal supervision in a virtual, multicultural environment Highly organised, fast learner, and strong attention to detail Results-oriented, ability to handle multiple tasks and work in a constantly evolving environment Desirable criteria Experience in directly developing or implementing sustainable sourcing standards or guidelines especially addressing high impact commodities or activities High proficiency in MS Teams, Excel, and PowerPoint Understanding of climate action in the corporate and financial sectors Experience working with science-based targets and net-zero climate strategy Experience working with scope 3 accounting, e.g. Greenhouse Gas Protocol Understanding of existing and emerging sustainability regulations and standards What we offer Working in one of the most successful and fastest-growing initiatives driving climate action; Exciting and challenging tasks in a dynamic, international, innovative, and highly motivated team; Salary range of £30,626-£45,940 in the UK and €37,840 - €56,760 in Germany Training and development; Attractive holiday package. About Climate17 Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.
Post Title: Strategy & Engagement Officer x 2 Type of contract: 1 x Permanent, 1 x Fixed Term Rank/Grade: E Directorate/Department: Strategy, Planning & Service Improvement, Corporate Services Vetting level required: MV/SC Location: Guildhall Yard East Salary: £39,340 + £6,710 London Weighting p.a. Statement of expectation for the role: We are recruiting for two Strategy and Engagement Officer roles - one would focus on our local responsibilities as a police service, and the other would focus on our national responsibilities as national lead force for fraud and cyber crime. The Strategy and Engagement Officers will act as a business partner / portfolio lead responsible for supporting the development of strategies, business plans and strategic stakeholder engagement for a number of business areas. The successful candidates will ensure that the City of London Police's local and national strategic aims and priorities are appropriate reflected in all strategies and departmental business plans. The post holders will also have the opportunity to provide research, analysis and policy development support on specific policing areas, working closely with the Strategic Insights Analysts in the team. Description of Department: The Strategy, Planning and Service Improvement team aims to be a strategic hub that leads and coordinates the City of London Police's approach to strategy development, planning and risk management, tracking and evaluating performance, and strategic stakeholder relations. Through data and insights, the strategic hub will enable the police service to adapt to an ever-changing environment and plan for the future. It will work with internal and external stakeholders to ensure there is a clear long-term strategic vision underpinned by plans to develop capabilities and improve service delivery. Our measures of success include: Chief Officer strategic priorities informed and driven forward through alignment between strategy and executive support functions. Strategic and policy development is proactive and strategic planning is long term, informed by horizon scanning and strategic data insights. Service improvements are proactively identified and impact evaluated. Strategic stakeholder engagement and management is proactive and coordinated across the organisation. Directorate business planning, performance management and governance is centrally-led and supported. Governance facilitates effective corporate oversight and decision-making through application of consistent standards and processes that are centrally assured and supported. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade . Applicants who fail to address the skills/knowledge/experience of the job description will not be considered . If you would like to discuss the post in more detail, please contact or The closing date for applications is Friday 17 th May :59 This vacancy is open only to those who have the right to work in the UK. The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community. We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
Apr 19, 2024
Full time
Post Title: Strategy & Engagement Officer x 2 Type of contract: 1 x Permanent, 1 x Fixed Term Rank/Grade: E Directorate/Department: Strategy, Planning & Service Improvement, Corporate Services Vetting level required: MV/SC Location: Guildhall Yard East Salary: £39,340 + £6,710 London Weighting p.a. Statement of expectation for the role: We are recruiting for two Strategy and Engagement Officer roles - one would focus on our local responsibilities as a police service, and the other would focus on our national responsibilities as national lead force for fraud and cyber crime. The Strategy and Engagement Officers will act as a business partner / portfolio lead responsible for supporting the development of strategies, business plans and strategic stakeholder engagement for a number of business areas. The successful candidates will ensure that the City of London Police's local and national strategic aims and priorities are appropriate reflected in all strategies and departmental business plans. The post holders will also have the opportunity to provide research, analysis and policy development support on specific policing areas, working closely with the Strategic Insights Analysts in the team. Description of Department: The Strategy, Planning and Service Improvement team aims to be a strategic hub that leads and coordinates the City of London Police's approach to strategy development, planning and risk management, tracking and evaluating performance, and strategic stakeholder relations. Through data and insights, the strategic hub will enable the police service to adapt to an ever-changing environment and plan for the future. It will work with internal and external stakeholders to ensure there is a clear long-term strategic vision underpinned by plans to develop capabilities and improve service delivery. Our measures of success include: Chief Officer strategic priorities informed and driven forward through alignment between strategy and executive support functions. Strategic and policy development is proactive and strategic planning is long term, informed by horizon scanning and strategic data insights. Service improvements are proactively identified and impact evaluated. Strategic stakeholder engagement and management is proactive and coordinated across the organisation. Directorate business planning, performance management and governance is centrally-led and supported. Governance facilitates effective corporate oversight and decision-making through application of consistent standards and processes that are centrally assured and supported. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade . Applicants who fail to address the skills/knowledge/experience of the job description will not be considered . If you would like to discuss the post in more detail, please contact or The closing date for applications is Friday 17 th May :59 This vacancy is open only to those who have the right to work in the UK. The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community. We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
Job title: Compliance Coordinator Location : Portsmouth, PO6 3TE Salary: £24,000 - £28,000 Pro Rata Job Type: 9 Month Fixed Term Contract - Full Time PETA are looking to recruit a Compliance Coordinator to ensure precision and adherence to regulatory standards. In this role every detail counts towards maintaining organisational integrity and compliance excellence. The Opportunity: At PETA, we are looking for individuals who want to make a difference. We work with some of the largest businesses on the South Coast to develop the Engineers, Technical Experts and Business Leaders of the future. Our apprenticeship programmes and corporate training schemes have helped thousands of people further their careers and go on to be hugely successful.As a Compliance Coordinator, you will join our funded compliance and claims team. This position is offered on a 9-month fixed term contact and is a full-time position. Working hours for this role are 8:30 - 5pm, Monday to Friday. Your New Role: As a Compliance Coordinator, you will play a crucial role in ensuring that the apprenticeship programme is compliant with relevant regulations and that claims for apprenticeship-related benefits are processed efficiently. You will work closely with apprentices, Delivery managers, and external agencies to oversee compliance, handle claims, and support the success of the apprenticeship program. Your responsibilities will include: Ensuring that the apprenticeship program adheres to all compliance requirements and standards Conducting regular audits and reviews to identify areas of non-compliance and recommend & track corrective actions required Managing the end-to-end process of apprenticeship-related claims, including incentives, co-investments, DAS, and AS approvals Acting as a primary point of contact for apprentices, addressing enquiries and providing guidance on the claims process Generating and maintaining accurate records, reports, and documentation Identifying opportunities for process improvement in compliance and claims management Could this be the ideal role for me? At PETA, we can promise you that no two days are the same. Every day will bring fresh ideas, challenges, and collaborations. If you thrive in a fast-paced role where you can truly make an impact, this could be the ideal role for you. To be successful as a Compliance Coordinator, attention to detail will be an essential requirement. You will also require the following skills and qualifications: Previous experience in compliance management and claims processing, ideally within apprenticeship or education programmes Strong knowledge of regulations related to apprenticeship programs, education, or funded sectors Excellent communication skills, both written and verbal, to interact with apprentices, employers, and external agencies. Proficient in using relevant software, including database management systems and Microsoft Office Detail-oriented, organised, and capable of handling sensitive information with confidentiality Strong analytical and problem-solving skills Ability to work independently and as part of a team Why join PETA? We believe in empowering our staff to be the very best. This is reflected in our commitment to providing ongoing training and support throughout your career with us. Joining the PETA team as a Compliance Coordinator, you will be offered a great package which includes: Competitive salary of £24,000 - £28,000 pro rata 34 Days annual leave (including 8 public holidays) pro rata Annual charity day Attractive pension with employer contributions Free onsite parking Fantastic discounts with Perkbox and charity worker discount schemes World-class training and personal development PETA have been rated Good by Ofsted in March 2023 and have a great foundation to continue to elevate the standard of training provided in the Solent region. With 50 years' experience of delivering corporate and apprenticeship training, it is time for us to look to the future and take our business to the next level. Our commitment to safeguarding our learners is paramount. Safeguarding is everyone's responsibility, and we are looking for staff who share this belief. To ensure a safe learning environment, this role is subject to a DBS check. Successful applicants will be required to comply with keeping children safe in education. If you want to be part of our success and truly make a difference, we want to hear from you. Click APPLY below to start your journey with PETA as a Compliance Coordinator. Candidates with the relevant experience or job titles of: Corporate Compliance, Quality Assurance, Quality Assurance, Quality Control Coordinator, Compliance Supervisor, Compliance Analyst, Corporate Auditor, Company Auditor, Compliance Auditor, Compliance, Operations Auditor, may also be considered for this role
Apr 19, 2024
Full time
Job title: Compliance Coordinator Location : Portsmouth, PO6 3TE Salary: £24,000 - £28,000 Pro Rata Job Type: 9 Month Fixed Term Contract - Full Time PETA are looking to recruit a Compliance Coordinator to ensure precision and adherence to regulatory standards. In this role every detail counts towards maintaining organisational integrity and compliance excellence. The Opportunity: At PETA, we are looking for individuals who want to make a difference. We work with some of the largest businesses on the South Coast to develop the Engineers, Technical Experts and Business Leaders of the future. Our apprenticeship programmes and corporate training schemes have helped thousands of people further their careers and go on to be hugely successful.As a Compliance Coordinator, you will join our funded compliance and claims team. This position is offered on a 9-month fixed term contact and is a full-time position. Working hours for this role are 8:30 - 5pm, Monday to Friday. Your New Role: As a Compliance Coordinator, you will play a crucial role in ensuring that the apprenticeship programme is compliant with relevant regulations and that claims for apprenticeship-related benefits are processed efficiently. You will work closely with apprentices, Delivery managers, and external agencies to oversee compliance, handle claims, and support the success of the apprenticeship program. Your responsibilities will include: Ensuring that the apprenticeship program adheres to all compliance requirements and standards Conducting regular audits and reviews to identify areas of non-compliance and recommend & track corrective actions required Managing the end-to-end process of apprenticeship-related claims, including incentives, co-investments, DAS, and AS approvals Acting as a primary point of contact for apprentices, addressing enquiries and providing guidance on the claims process Generating and maintaining accurate records, reports, and documentation Identifying opportunities for process improvement in compliance and claims management Could this be the ideal role for me? At PETA, we can promise you that no two days are the same. Every day will bring fresh ideas, challenges, and collaborations. If you thrive in a fast-paced role where you can truly make an impact, this could be the ideal role for you. To be successful as a Compliance Coordinator, attention to detail will be an essential requirement. You will also require the following skills and qualifications: Previous experience in compliance management and claims processing, ideally within apprenticeship or education programmes Strong knowledge of regulations related to apprenticeship programs, education, or funded sectors Excellent communication skills, both written and verbal, to interact with apprentices, employers, and external agencies. Proficient in using relevant software, including database management systems and Microsoft Office Detail-oriented, organised, and capable of handling sensitive information with confidentiality Strong analytical and problem-solving skills Ability to work independently and as part of a team Why join PETA? We believe in empowering our staff to be the very best. This is reflected in our commitment to providing ongoing training and support throughout your career with us. Joining the PETA team as a Compliance Coordinator, you will be offered a great package which includes: Competitive salary of £24,000 - £28,000 pro rata 34 Days annual leave (including 8 public holidays) pro rata Annual charity day Attractive pension with employer contributions Free onsite parking Fantastic discounts with Perkbox and charity worker discount schemes World-class training and personal development PETA have been rated Good by Ofsted in March 2023 and have a great foundation to continue to elevate the standard of training provided in the Solent region. With 50 years' experience of delivering corporate and apprenticeship training, it is time for us to look to the future and take our business to the next level. Our commitment to safeguarding our learners is paramount. Safeguarding is everyone's responsibility, and we are looking for staff who share this belief. To ensure a safe learning environment, this role is subject to a DBS check. Successful applicants will be required to comply with keeping children safe in education. If you want to be part of our success and truly make a difference, we want to hear from you. Click APPLY below to start your journey with PETA as a Compliance Coordinator. Candidates with the relevant experience or job titles of: Corporate Compliance, Quality Assurance, Quality Assurance, Quality Control Coordinator, Compliance Supervisor, Compliance Analyst, Corporate Auditor, Company Auditor, Compliance Auditor, Compliance, Operations Auditor, may also be considered for this role
MTrec Recruitment
Newcastle Upon Tyne, Tyne And Wear
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Apr 19, 2024
Full time
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Project Manager - Change, Stakeholder, Report Writing - Hybrid / Nottingham - Inside IR35 Our client has an urgent requirement for a Project Manager, the Project Manager will be able to work independently and have a strong eye for detail. There are currently multiple on going projects and we require the successful candidate to have excellent Business Analyst skills including report writing. The main aspect of this role is Business Change and Stakeholder management, so of the current projects include migrating Hardware, Mobile phone upgrade and acquiring a new business. Any experience with IT Transformation would be highly beneficial. The role will be Hybrid with some travel involved to Scotland and London, any travel will be covered by the client including any hotel costs. This role is Inside IR35 and if the candidate was happy could be made permanent after the initial contract period. If you feel you will be a good fit for this role, please submit your CV with relevant experience included. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
Project Manager - Change, Stakeholder, Report Writing - Hybrid / Nottingham - Inside IR35 Our client has an urgent requirement for a Project Manager, the Project Manager will be able to work independently and have a strong eye for detail. There are currently multiple on going projects and we require the successful candidate to have excellent Business Analyst skills including report writing. The main aspect of this role is Business Change and Stakeholder management, so of the current projects include migrating Hardware, Mobile phone upgrade and acquiring a new business. Any experience with IT Transformation would be highly beneficial. The role will be Hybrid with some travel involved to Scotland and London, any travel will be covered by the client including any hotel costs. This role is Inside IR35 and if the candidate was happy could be made permanent after the initial contract period. If you feel you will be a good fit for this role, please submit your CV with relevant experience included. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
Software House /Leicester /Remote /Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Software House /Leicester /Remote /Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Apr 19, 2024
Full time
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Availability & Capacity Analyst Overview of the role Ensures that IT assets and services are accessible and reliable for the users and business. Planning, monitoring and restoring the availability of IT resources. Manages users expectations and defines/manages SLA's. Ensures that IT resources (including infrastructure, data, applications) are sufficient to meet the needs of the business now and in the future. Strong alignment with the Business Partner and Enterprise Architecture teams in relation to understanding and planning for significant future demand on IT. People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo Infrastructure team, within Service Operations and Infrastructure IAG Cargo CDIO Team What you'll do: Lead, develop and manage IAG Cargo IT's approach to demand and capacity planning. Create and implement processes which ensure control but enable efficient delivery of IT assets and services across IAG Cargo IT. Review and aggregate the demand forecast, which will provide insight to risk and mitigations against successful delivery. Design, build and run timely, effective and insightful reporting that adds and drives value. Proactively seek and shape requirements from multiple senior stakeholders and provide easy to use, value-add reports. Perform ad-hoc data requests for senior stakeholders where required. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: A deep understanding of IT service and asset availability and capacity planning. Strong communication and presentation skills. Ability to work on multiple concurrent initiatives, with excellent time management and task prioritization. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization. 3rd party supplier engagement and management. Strong influencing skills Fluent written and spoken English Your experience: Experience gained in a global organisation, with a proven track record of effectively influencing senior stakeholders. Proven track record of working in a multi-vendor environment across regions. Demonstrates the ability to define Service Level Agreements aligned to business needs. Demonstrates the ability to produce accurate and insightful reporting and metrics in relation to as is availability and capacity, and future state. Experience of designing and implementation of SLA's, OLAs and KPI's. Experience of effectively analysing data to drive data-driven conversations. Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Availability & Capacity Analyst, please use the 'apply now' function.
Apr 19, 2024
Full time
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Availability & Capacity Analyst Overview of the role Ensures that IT assets and services are accessible and reliable for the users and business. Planning, monitoring and restoring the availability of IT resources. Manages users expectations and defines/manages SLA's. Ensures that IT resources (including infrastructure, data, applications) are sufficient to meet the needs of the business now and in the future. Strong alignment with the Business Partner and Enterprise Architecture teams in relation to understanding and planning for significant future demand on IT. People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo Infrastructure team, within Service Operations and Infrastructure IAG Cargo CDIO Team What you'll do: Lead, develop and manage IAG Cargo IT's approach to demand and capacity planning. Create and implement processes which ensure control but enable efficient delivery of IT assets and services across IAG Cargo IT. Review and aggregate the demand forecast, which will provide insight to risk and mitigations against successful delivery. Design, build and run timely, effective and insightful reporting that adds and drives value. Proactively seek and shape requirements from multiple senior stakeholders and provide easy to use, value-add reports. Perform ad-hoc data requests for senior stakeholders where required. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: A deep understanding of IT service and asset availability and capacity planning. Strong communication and presentation skills. Ability to work on multiple concurrent initiatives, with excellent time management and task prioritization. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization. 3rd party supplier engagement and management. Strong influencing skills Fluent written and spoken English Your experience: Experience gained in a global organisation, with a proven track record of effectively influencing senior stakeholders. Proven track record of working in a multi-vendor environment across regions. Demonstrates the ability to define Service Level Agreements aligned to business needs. Demonstrates the ability to produce accurate and insightful reporting and metrics in relation to as is availability and capacity, and future state. Experience of designing and implementation of SLA's, OLAs and KPI's. Experience of effectively analysing data to drive data-driven conversations. Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Availability & Capacity Analyst, please use the 'apply now' function.