A great opportunity has become available for a reliable and skilled Facilities Assistant / Handyperson to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £29,120 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Facilities Assistant / Handyperson position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as our Facilities Assistant / Handyperson will include: Carry out minor fabric and decorating repairs Undertake porterage tasks including moving equipment and erecting signage & barriers Be the second person on 2 person jobs alongside an engineer To ensure that the quality of work always meets the highest possible standards Support all trades to deliver a professional and safe maintenance and repairs service Respond swiftly to all emergency situations and resolve them efficiently Keep the customer/office up to date with progress and plans Undertake all work efficiently and cost effectively, minimising non-productive time wherever Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed Maintain tools, plant, and equipment in a safe, clean and workable condition Using your PDA maintain accurate records of works undertaken with photographic evidence as necessary, reporting any difficulties encountered to the Service Manager and /or Supervisor Assistance with or completion of gutter cleaning and drain clearance tasks Carry out regular RPM tasks Be willing to work additional hours to the requirements of the client on an ad hoc basis To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates if necessary What we are looking for in our Facilities Assistant / Handyperson: Full current driving licence A minimum of 2 years working experience in a similar role Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide. Be comfortable in dealing with residents / building representatives and always remain professional Understand the need to complete outstanding pieces of work and deal with work, completely and in one go Have an organised approach to meet the demands of Mountjoy in an effective and timely manner Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service Be proactive in identifying your development needs and doing something to overcome them Have a practical approach to health and safety, ensuring that you and others are safe at all times A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences Able to self-manage and be self-motivated, prioritizing and programming work in the most efficient manner Able to use knowledge and judgement to make the right decisions and find effective solutions to problems Have knowledge of the materials and methods used in the building and maintenance industry Excellent customer service skills If you feel you have the skills and experience to become our Facilities Assistant / Handyperson then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Apr 18, 2024
Full time
A great opportunity has become available for a reliable and skilled Facilities Assistant / Handyperson to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £29,120 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Facilities Assistant / Handyperson position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as our Facilities Assistant / Handyperson will include: Carry out minor fabric and decorating repairs Undertake porterage tasks including moving equipment and erecting signage & barriers Be the second person on 2 person jobs alongside an engineer To ensure that the quality of work always meets the highest possible standards Support all trades to deliver a professional and safe maintenance and repairs service Respond swiftly to all emergency situations and resolve them efficiently Keep the customer/office up to date with progress and plans Undertake all work efficiently and cost effectively, minimising non-productive time wherever Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed Maintain tools, plant, and equipment in a safe, clean and workable condition Using your PDA maintain accurate records of works undertaken with photographic evidence as necessary, reporting any difficulties encountered to the Service Manager and /or Supervisor Assistance with or completion of gutter cleaning and drain clearance tasks Carry out regular RPM tasks Be willing to work additional hours to the requirements of the client on an ad hoc basis To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates if necessary What we are looking for in our Facilities Assistant / Handyperson: Full current driving licence A minimum of 2 years working experience in a similar role Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide. Be comfortable in dealing with residents / building representatives and always remain professional Understand the need to complete outstanding pieces of work and deal with work, completely and in one go Have an organised approach to meet the demands of Mountjoy in an effective and timely manner Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service Be proactive in identifying your development needs and doing something to overcome them Have a practical approach to health and safety, ensuring that you and others are safe at all times A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences Able to self-manage and be self-motivated, prioritizing and programming work in the most efficient manner Able to use knowledge and judgement to make the right decisions and find effective solutions to problems Have knowledge of the materials and methods used in the building and maintenance industry Excellent customer service skills If you feel you have the skills and experience to become our Facilities Assistant / Handyperson then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Vistry Group
Letchworth Garden City, Hertfordshire
We have an exciting opportunity for an Area Build Manager to join our team within Vistry Central Home Counties. As our Area Build Manager you will effectively motivate, support and manage the site based management teams to ensure that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and our customers enjoy their moving in experience. To ensure that the approach and associated results are consistently high across all sites within the designated area. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ONC or HNC in Building Construction or NVQ Level 4/5 or similar CSCS card at Contracts Manager Level Full UK driving license SMSTS, NVQ 6 or equivalent Previous experience as a Project Manager or Senior Site Manager for a high volume house builder Up to date knowledge of H&S obligations and building legislation Proven track record of motivating and managing a team effectively Able to work with others to achieve the desired outcome Capable of implementing change and of using initiative Confident outlook combined with resilience and diplomacy Proven ability to work effectively with senior management Ability to take a big picture view of multiple sites and make decisions accordingly Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role Mentor and manage the full Site Management Team across the area of responsibility in order to ensure all sites meet, and where possible, exceed the desired performance targets in line with business objectives Actively input into Management Team review of Build Strategy on new developments, as necessary Ensure the Health, Safety and Environmental targets are met across all sites and take appropriate action to ensure all sites are compliant Regularly review programme via the subcontractor schedules v. build and log progress in the weekly site subcontractor meetings Report the activity at the regional build/sales meetings and liaise with other departments as necessary to ensure targets are achieved Visit all sites weekly, support and motivate site teams, monitor and review progress and compliance and attend all site meetings where necessary or required by your Regional Build Director Liaise with and promote good relationships with key external stakeholders such as NHBC etc. Develop and train the Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal completions. Ensure that effective site based meetings take place between the Sales Team and the Site Manager and that the required information is available to enable the Sales Team to update the customers. Attend on an infrequent basis to ensure effectiveness. Attend regional build/sales meetings and provide accurate handover dates for all plots, provide updates on activity on sites, report on issues where appropriate and any actions needed to rectify the issues. Monitor and review the Site Managers to ensure that all plots to be handed over have safe and appropriate access, parking, street lighting and signage. Attend weekly customer care meetings with your site teams to ensure defects are being actioned within 10 - 30 days of being raised by the customer. Attend weekly NHBC Survey Meeting with all site teams and action any items promptly with your site teams. Agree trade tenders list with the commercial department and assist with the vetting of sub-contractors prior to appointment to ensure the correct quality standards will be achieved. Ensure that quality inductions are carried out by Site Managers for all sub-contractors on site to ensure the required quality standards are met. Ensure the site NHBC Year to Date score is no more than 0.20 on a rolling 12 month scale Ensure and monitor that all sub-contractor quality stage checklists are completed by all Site Managers prior to payment being authorised. Attend all pre start meetings, providing programmes, strategy plans, compound position and complete CMD check forms Ensure that protection to work in progress complies with the Company's site protection requirements at all sites. Review the NHBC record book, checking for comment, action against builder responsible reportable items and any missed key stage inspections. Regularly check the NHBC Portal to ensure any pre-occupation conditions have been cleared by your Site Management Teams prior to CML's Design a Build Phase Strategy (Build Strategy, Traffic Management Plan & Occupational Strategy and ensure all Site Managers comply with the strategy Ensure that forward planning is in place at all stages of the build operation and liaise with the technical and commercial departments as required. Identify key activities at the pre-contract stage and monitor to ensure the start date is achieved. In conjunction with the site management team, prepare the master build programme and review and revise in line with budget requirements, monitor production against the agreed programme and take corrective action if the site falls behind programme. Review anticipated plot build completion dates on a weekly basis and ensure that the relevant stakeholders are made aware of any amendments. In conjunction with the site management teams, prepare and maintain the accelerated show home programmes. Ensure that sub-contractor and trade meetings are carried out by Site Managers weekly and attend the weekly subcontractor meetings in person Review and update the Construction System on weekly basis with a full review/ update on monthly basis. Complete any Build Manager reports, as requested by the Regional Build Director Adopt and follow the Area Build best practice documents and ensure that the Site Managers complete the Site Manager best practice documents. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have an exciting opportunity for an Area Build Manager to join our team within Vistry Central Home Counties. As our Area Build Manager you will effectively motivate, support and manage the site based management teams to ensure that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and our customers enjoy their moving in experience. To ensure that the approach and associated results are consistently high across all sites within the designated area. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ONC or HNC in Building Construction or NVQ Level 4/5 or similar CSCS card at Contracts Manager Level Full UK driving license SMSTS, NVQ 6 or equivalent Previous experience as a Project Manager or Senior Site Manager for a high volume house builder Up to date knowledge of H&S obligations and building legislation Proven track record of motivating and managing a team effectively Able to work with others to achieve the desired outcome Capable of implementing change and of using initiative Confident outlook combined with resilience and diplomacy Proven ability to work effectively with senior management Ability to take a big picture view of multiple sites and make decisions accordingly Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role Mentor and manage the full Site Management Team across the area of responsibility in order to ensure all sites meet, and where possible, exceed the desired performance targets in line with business objectives Actively input into Management Team review of Build Strategy on new developments, as necessary Ensure the Health, Safety and Environmental targets are met across all sites and take appropriate action to ensure all sites are compliant Regularly review programme via the subcontractor schedules v. build and log progress in the weekly site subcontractor meetings Report the activity at the regional build/sales meetings and liaise with other departments as necessary to ensure targets are achieved Visit all sites weekly, support and motivate site teams, monitor and review progress and compliance and attend all site meetings where necessary or required by your Regional Build Director Liaise with and promote good relationships with key external stakeholders such as NHBC etc. Develop and train the Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal completions. Ensure that effective site based meetings take place between the Sales Team and the Site Manager and that the required information is available to enable the Sales Team to update the customers. Attend on an infrequent basis to ensure effectiveness. Attend regional build/sales meetings and provide accurate handover dates for all plots, provide updates on activity on sites, report on issues where appropriate and any actions needed to rectify the issues. Monitor and review the Site Managers to ensure that all plots to be handed over have safe and appropriate access, parking, street lighting and signage. Attend weekly customer care meetings with your site teams to ensure defects are being actioned within 10 - 30 days of being raised by the customer. Attend weekly NHBC Survey Meeting with all site teams and action any items promptly with your site teams. Agree trade tenders list with the commercial department and assist with the vetting of sub-contractors prior to appointment to ensure the correct quality standards will be achieved. Ensure that quality inductions are carried out by Site Managers for all sub-contractors on site to ensure the required quality standards are met. Ensure the site NHBC Year to Date score is no more than 0.20 on a rolling 12 month scale Ensure and monitor that all sub-contractor quality stage checklists are completed by all Site Managers prior to payment being authorised. Attend all pre start meetings, providing programmes, strategy plans, compound position and complete CMD check forms Ensure that protection to work in progress complies with the Company's site protection requirements at all sites. Review the NHBC record book, checking for comment, action against builder responsible reportable items and any missed key stage inspections. Regularly check the NHBC Portal to ensure any pre-occupation conditions have been cleared by your Site Management Teams prior to CML's Design a Build Phase Strategy (Build Strategy, Traffic Management Plan & Occupational Strategy and ensure all Site Managers comply with the strategy Ensure that forward planning is in place at all stages of the build operation and liaise with the technical and commercial departments as required. Identify key activities at the pre-contract stage and monitor to ensure the start date is achieved. In conjunction with the site management team, prepare the master build programme and review and revise in line with budget requirements, monitor production against the agreed programme and take corrective action if the site falls behind programme. Review anticipated plot build completion dates on a weekly basis and ensure that the relevant stakeholders are made aware of any amendments. In conjunction with the site management teams, prepare and maintain the accelerated show home programmes. Ensure that sub-contractor and trade meetings are carried out by Site Managers weekly and attend the weekly subcontractor meetings in person Review and update the Construction System on weekly basis with a full review/ update on monthly basis. Complete any Build Manager reports, as requested by the Regional Build Director Adopt and follow the Area Build best practice documents and ensure that the Site Managers complete the Site Manager best practice documents. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Interim Marketing Manager (Maternity Cover) We welcome over 300,000 visitors to the property and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events business, shop, restaurants and sixteen-bedroom hotel help support opening the Manor to the public, our education programme and the care of the buildings, collections, and gardens. The role of Interim Marketing Manager (IMM) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of commercial activities of the trading company RWL and any special projects for the Rothschild Foundation e.g future commercial property developments, grant giving activity. The IMM contributes to Waddesdon's overall marketing and online strategy to meet visitor number and income generation targets and supports its brand and positioning by working closely with colleagues across the organisation. Key Responsibilities: Creating and supporting all collateral for public facing events (website, digital and signage). Working with the F&B and events teams to help create and ensure all activities planned across the business are suitably engaging and well promoted to deliver maximum impact and success. Responsible for marketing the Five Arrows, new pub (The Bow) and helping to promote the private events business. Monitor the outcomes of marketing activity and evaluate against plans, contribute to monthly reports. Monitor competitor activity to ensure our offer is as appealing as possible Implement plans to meet commercial targets for hospitality and retail, to encourage increased on-site spend in the shops and catering outlets. Helping to guide and mentor the Marketing Officer (Commercial) Work with the Head of F&B and Head of Retail and Events to promote relevant standalone events (special food and wine events), catering upsells (afternoon teas, picnics, roasts) and make the most of commercial opportunities eg. Father's Day, Valentine's Day, Christmas. Ensure focus on holistic brand development, that commercial activity promoted complements Waddesdon's visitor-facing public offer. Assist with filming and photographic shoots, editing and uploading images for both archival and promotional purposes. Ensure the correct captioning and credits, meet privacy standards for the Catering and Retail team working with the Media Officer and Marketing Officer - Commercial as needed. Manage content and messaging of relevant websites as required. As part of a wider team effort create content for Instagram posts Report on marketing budgets and assist with the forward planning in liaison with the managers of each business area. Use a contact database and MailChimp email software to effectively manage communications with customers. Plan and execute SEO, digital marketing, social media and display advertising to support all areas of the business. Commission and manage outsourced photography, videography, creative and technical work. Help with the designing, production and distribution of printed materials. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on commercial activity, promotions and events to ensure that press and other opportunities for promotion are maximised. Skills & Experience The IMM is a strategic thinker, an excellent relationship-builder and communicator combining marketing drive, campaign creativity and thoroughness in delivery. Minimum 2 years' experience delivering successful marketing campaigns in both the B2B and B2C sectors. Experience of managing budgets, achieving targets, business reporting and forecasting Ecommerce experience marketing luxury/discretionary spend products online. Comprehensive knowledge of Mail Chimp, Canva and Google analytics Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines. Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making. Technical skills in web CMS editing and experience of managing an online shop Demonstrate flawless attention to detail Excellent written and verbal communication skills, IT, social media and office skills Terms & Conditions: Contract Type: Fixed Term, full time Annual Salary: £35,000 + depending on experience Hours: A minimum of 37.5 hours per week Monday - Friday. including occasional weekend/evenings and some out-of-hours social media and essential web updating activity. Annual Leave: From start date, 33 days (including public holiday) Benefits: 50% discount from our on-site catering takeaway 20% staff discounts in our on-site Restaurant, Shops & Five Arrows Pension contribution, employer matched up to 10% Beautiful location working within the charity and heritage sector. Free parking on site
Apr 18, 2024
Full time
Interim Marketing Manager (Maternity Cover) We welcome over 300,000 visitors to the property and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events business, shop, restaurants and sixteen-bedroom hotel help support opening the Manor to the public, our education programme and the care of the buildings, collections, and gardens. The role of Interim Marketing Manager (IMM) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of commercial activities of the trading company RWL and any special projects for the Rothschild Foundation e.g future commercial property developments, grant giving activity. The IMM contributes to Waddesdon's overall marketing and online strategy to meet visitor number and income generation targets and supports its brand and positioning by working closely with colleagues across the organisation. Key Responsibilities: Creating and supporting all collateral for public facing events (website, digital and signage). Working with the F&B and events teams to help create and ensure all activities planned across the business are suitably engaging and well promoted to deliver maximum impact and success. Responsible for marketing the Five Arrows, new pub (The Bow) and helping to promote the private events business. Monitor the outcomes of marketing activity and evaluate against plans, contribute to monthly reports. Monitor competitor activity to ensure our offer is as appealing as possible Implement plans to meet commercial targets for hospitality and retail, to encourage increased on-site spend in the shops and catering outlets. Helping to guide and mentor the Marketing Officer (Commercial) Work with the Head of F&B and Head of Retail and Events to promote relevant standalone events (special food and wine events), catering upsells (afternoon teas, picnics, roasts) and make the most of commercial opportunities eg. Father's Day, Valentine's Day, Christmas. Ensure focus on holistic brand development, that commercial activity promoted complements Waddesdon's visitor-facing public offer. Assist with filming and photographic shoots, editing and uploading images for both archival and promotional purposes. Ensure the correct captioning and credits, meet privacy standards for the Catering and Retail team working with the Media Officer and Marketing Officer - Commercial as needed. Manage content and messaging of relevant websites as required. As part of a wider team effort create content for Instagram posts Report on marketing budgets and assist with the forward planning in liaison with the managers of each business area. Use a contact database and MailChimp email software to effectively manage communications with customers. Plan and execute SEO, digital marketing, social media and display advertising to support all areas of the business. Commission and manage outsourced photography, videography, creative and technical work. Help with the designing, production and distribution of printed materials. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on commercial activity, promotions and events to ensure that press and other opportunities for promotion are maximised. Skills & Experience The IMM is a strategic thinker, an excellent relationship-builder and communicator combining marketing drive, campaign creativity and thoroughness in delivery. Minimum 2 years' experience delivering successful marketing campaigns in both the B2B and B2C sectors. Experience of managing budgets, achieving targets, business reporting and forecasting Ecommerce experience marketing luxury/discretionary spend products online. Comprehensive knowledge of Mail Chimp, Canva and Google analytics Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines. Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making. Technical skills in web CMS editing and experience of managing an online shop Demonstrate flawless attention to detail Excellent written and verbal communication skills, IT, social media and office skills Terms & Conditions: Contract Type: Fixed Term, full time Annual Salary: £35,000 + depending on experience Hours: A minimum of 37.5 hours per week Monday - Friday. including occasional weekend/evenings and some out-of-hours social media and essential web updating activity. Annual Leave: From start date, 33 days (including public holiday) Benefits: 50% discount from our on-site catering takeaway 20% staff discounts in our on-site Restaurant, Shops & Five Arrows Pension contribution, employer matched up to 10% Beautiful location working within the charity and heritage sector. Free parking on site
Customer Success Manager Role Summary of the Customer Success Manager To support our continued and rapid growth, we are seeking an experienced Customer Success Manager to join our Client Services / Operations function in the UK, based from our Milton Keynes office. The successful Customer Success Manager will be responsible and accountable for all aspects of assigned client activities as well as the onboarding of new client accounts for high profile, blue chip clients across the retail and rail sector. Working with sales, product and delivery teams, and at times, 3rd party vendors to ensure end to end management of client activities, from the initial engagement and scope, to the final provisioning of services, including some involvement in software and hardware deployment, integration and user onboarding. Key Responsibilities: The Customer Success Manager will be 100% responsible and accountable for the success of allocated client accounts: New client on-boarding / Product Deployment: Working with the Sales team and creating a project plan on Monday. Liaising with our Product Development & Project Management teams to ensure the deployment of the solution is on-time, in-scope and in-line with client expectations. Client Management: Once our solution is live, you will be responsible for ensuring that the client solution is performing as expected on a daily basis. This will include liaising with the product and operations teams, reporting and ensuring the swift resolution to any issues and managing the client throughout. Continued Client Success: Ensuring our solution is adding value to the client and they are satisfied with our service is critical. From creating bespoke activity reports, to completing quarterly business reviews, you will be responsible for the overall continued success of your clients. Growth: By leveraging the strong relationships you form with our clients, you'll work to identify new use cases and opportunities to expand our services. You'll collaborate with the Sales and Product teams to drive this growth across the existing customer portfolio. Key Skills and Experience: 5+ years' experience in Client Services within a software or technology company (or another business that requires a technical aptitude) Strong relationship management skills and ability to identity opportunities for financial growth Demonstrable track record of success with large, blue chip organisations Confident and articulate, capable of communicating and presenting at all levels Exceptional written and verbal communication skills Understanding / experience with software development cycles Interest in / experience with data analytics Comfortable with regular use of PowerPoint, Excel, Reporting Tools, etc An interest in / understanding of Computer Vision / ML About Us: Glimpse Analytics is a high-growth, global technology company that designs, develops and delivers AI powered analytics solutions to the world's largest retailers, brands and transport providers. Our proprietary AI software connects seamlessly with any existing CCTV network to capture, analyse and report shopper and passenger behaviours in unprecedented detail. Glimpse is the technology arm of the Firebolt Group - a global, multimillion dollar business that designs, manufactures and delivers world class, digital signage and marketing communications. What's in it for you? Personal and Professional Growth - being part of global company, but within a medium sized technology division, you will be first in line for progression. You will be exposed to most areas of the business and therefore gain a lot of experience and additional skills. Teams - Working with friendly, dynamic, intelligent and driven colleagues across the UK, Poland & US. 37.5 Flexible working hours - we know that for some, family life can be challenging. So we are open to a chat about flexible working hours. Let us know what you can and cannot do and as long as it fits in with the business needs, we will accommodate. Your Birthday off! 24 days holiday Pension Healthcare Amazing Christmas Parties! Free Parking Location - Based in Witan Gate Studios, Central Milton Keynes, so easy to get to from the train station and a 10 minute walk from the hustle & bustle of Milton Keynes shopping centre. The shared offices are new and open with an excellent café on the ground floor that serves up the best home cooked food and seriously lovely Lattes! If all that is not tantalizing the taste buds, whoever joins the business right now will see not only their role grow and develop quickly, but they themselves will be part of an innovative tech company that is thriving in the current economic climate and is paving the way to make considerable changes in the industry! Reference ID: FB128UK Expected start date: ASAP (Happy to wait for someone on a notice period) Job Types: Full-time, Permanent - Monday to Friday 9-5:30pm Salary: £40,000 - 50,000 per annum (DOE)
Apr 16, 2024
Full time
Customer Success Manager Role Summary of the Customer Success Manager To support our continued and rapid growth, we are seeking an experienced Customer Success Manager to join our Client Services / Operations function in the UK, based from our Milton Keynes office. The successful Customer Success Manager will be responsible and accountable for all aspects of assigned client activities as well as the onboarding of new client accounts for high profile, blue chip clients across the retail and rail sector. Working with sales, product and delivery teams, and at times, 3rd party vendors to ensure end to end management of client activities, from the initial engagement and scope, to the final provisioning of services, including some involvement in software and hardware deployment, integration and user onboarding. Key Responsibilities: The Customer Success Manager will be 100% responsible and accountable for the success of allocated client accounts: New client on-boarding / Product Deployment: Working with the Sales team and creating a project plan on Monday. Liaising with our Product Development & Project Management teams to ensure the deployment of the solution is on-time, in-scope and in-line with client expectations. Client Management: Once our solution is live, you will be responsible for ensuring that the client solution is performing as expected on a daily basis. This will include liaising with the product and operations teams, reporting and ensuring the swift resolution to any issues and managing the client throughout. Continued Client Success: Ensuring our solution is adding value to the client and they are satisfied with our service is critical. From creating bespoke activity reports, to completing quarterly business reviews, you will be responsible for the overall continued success of your clients. Growth: By leveraging the strong relationships you form with our clients, you'll work to identify new use cases and opportunities to expand our services. You'll collaborate with the Sales and Product teams to drive this growth across the existing customer portfolio. Key Skills and Experience: 5+ years' experience in Client Services within a software or technology company (or another business that requires a technical aptitude) Strong relationship management skills and ability to identity opportunities for financial growth Demonstrable track record of success with large, blue chip organisations Confident and articulate, capable of communicating and presenting at all levels Exceptional written and verbal communication skills Understanding / experience with software development cycles Interest in / experience with data analytics Comfortable with regular use of PowerPoint, Excel, Reporting Tools, etc An interest in / understanding of Computer Vision / ML About Us: Glimpse Analytics is a high-growth, global technology company that designs, develops and delivers AI powered analytics solutions to the world's largest retailers, brands and transport providers. Our proprietary AI software connects seamlessly with any existing CCTV network to capture, analyse and report shopper and passenger behaviours in unprecedented detail. Glimpse is the technology arm of the Firebolt Group - a global, multimillion dollar business that designs, manufactures and delivers world class, digital signage and marketing communications. What's in it for you? Personal and Professional Growth - being part of global company, but within a medium sized technology division, you will be first in line for progression. You will be exposed to most areas of the business and therefore gain a lot of experience and additional skills. Teams - Working with friendly, dynamic, intelligent and driven colleagues across the UK, Poland & US. 37.5 Flexible working hours - we know that for some, family life can be challenging. So we are open to a chat about flexible working hours. Let us know what you can and cannot do and as long as it fits in with the business needs, we will accommodate. Your Birthday off! 24 days holiday Pension Healthcare Amazing Christmas Parties! Free Parking Location - Based in Witan Gate Studios, Central Milton Keynes, so easy to get to from the train station and a 10 minute walk from the hustle & bustle of Milton Keynes shopping centre. The shared offices are new and open with an excellent café on the ground floor that serves up the best home cooked food and seriously lovely Lattes! If all that is not tantalizing the taste buds, whoever joins the business right now will see not only their role grow and develop quickly, but they themselves will be part of an innovative tech company that is thriving in the current economic climate and is paving the way to make considerable changes in the industry! Reference ID: FB128UK Expected start date: ASAP (Happy to wait for someone on a notice period) Job Types: Full-time, Permanent - Monday to Friday 9-5:30pm Salary: £40,000 - 50,000 per annum (DOE)
Design Project Manager TonyG is a creative production house completing design projects for brands and homes. We have a growing team of crafters - from creatives to printers to cabinet makers - and we manage all aspects of high-end projects such as window display, store-interiors, and bespoke furniture from our multi-purpose building in Kineton, South Warwickshire. As our projects continue to grow in scale and number, we have an opportunity in our Project Management team and are currently interested in applications for: Project Manager (experienced) £35-40k based upon experience. This position involves the management of all aspects of design and production briefs on behalf of our premium customers, in retail, exhibition and other luxury environments. From the receipt of creative brief through all production and liaison stages through to final execution. This includes monitoring changes, coordinating print and production services and other in-house services such as bespoke framing and joinery. You'll bring production briefs to our in-house team and to relevant external suppliers , estimating costs and timelines, overseeing the production of goods, managing and reporting budgets to clients, before ensuring final quality and delivery meets, or even exceeds expectations. Our Project Management roles are quite unique because of the diversity of our product range, so inevitably there will be training involved for any successful applicant. To be considered for this position we will be looking for evidence of relevant skills applied in a related environment. That experience may come from graphic design, digital print, theatre, exhibition-build, or events, but we are especially keen to hear from you if you can evidence experience of project management for signage, graphics, large format printing, design and build, and bespoke multiple-product projects in retail settings. Those with a history of estimation and other transferrable project management skills will also be looked at favourably. As we expect this to be a position with a high level of applicants, please ensure you say enough to help us pick you out of the crowd. We especially like a covering letter! Personal Attributes For the Design Project Manager position, we want to talk to you if you: are highly adaptable and can think on your feet have the ability to motivate teams, brief clearly, and focus on solution-based thinking to bring new and innovative ways to advise our customers and go beyond the brief enjoy working autonomously and the pride in achievement it brings, but also work brilliantly as part of a team have a great eye for detail, helping you understand our customer's aesthetic and manage their brand presence and high-quality end-product can take responsibility for the management of budgets, being the crucial contact point for our customers There is a great opportunity here for progression within the business and to really become involved with our direction and development. As such, we are keen to meet with people with great energy that we can invest in. We are a very service-led production company known for our supportive and intuitive approach. We want to talk to you if you think you can create honest, professional relationships, understand our customers' goals, and help us exceed their expectations. Other essential qualities and skills include: Adobe Illustrator, InDesign, Photoshop intermediate level or high AutoCAD/Sketchup/Fusion 360/SolidWorks Demonstrable organisation skills Demonstrable communication skills Microsoft Excel to high proficiency Driving licence and use of a vehicle A little about us: TonyG is a nurturing company with a lively (and lovely) working atmosphere. Despite taking our work very seriously we laugh a lot, play music throughout the building, and there's always at least one office dog to pat. Working ethically and sustainably is not simply a fashionable thing we say. We involve ourselves with education, offer work experience and mentoring to students, are launching projects that reduce commercial waste, and genuinely think business has the potential to change things for the better. If we sound like a company you want to be involved with and you have the credentials we need, send us your details asap. (Driving licence and your own transport is essential, as it attention to our location. Very long commutes are discouraged, and this is a minimum of 90% in-office position).
Apr 15, 2024
Full time
Design Project Manager TonyG is a creative production house completing design projects for brands and homes. We have a growing team of crafters - from creatives to printers to cabinet makers - and we manage all aspects of high-end projects such as window display, store-interiors, and bespoke furniture from our multi-purpose building in Kineton, South Warwickshire. As our projects continue to grow in scale and number, we have an opportunity in our Project Management team and are currently interested in applications for: Project Manager (experienced) £35-40k based upon experience. This position involves the management of all aspects of design and production briefs on behalf of our premium customers, in retail, exhibition and other luxury environments. From the receipt of creative brief through all production and liaison stages through to final execution. This includes monitoring changes, coordinating print and production services and other in-house services such as bespoke framing and joinery. You'll bring production briefs to our in-house team and to relevant external suppliers , estimating costs and timelines, overseeing the production of goods, managing and reporting budgets to clients, before ensuring final quality and delivery meets, or even exceeds expectations. Our Project Management roles are quite unique because of the diversity of our product range, so inevitably there will be training involved for any successful applicant. To be considered for this position we will be looking for evidence of relevant skills applied in a related environment. That experience may come from graphic design, digital print, theatre, exhibition-build, or events, but we are especially keen to hear from you if you can evidence experience of project management for signage, graphics, large format printing, design and build, and bespoke multiple-product projects in retail settings. Those with a history of estimation and other transferrable project management skills will also be looked at favourably. As we expect this to be a position with a high level of applicants, please ensure you say enough to help us pick you out of the crowd. We especially like a covering letter! Personal Attributes For the Design Project Manager position, we want to talk to you if you: are highly adaptable and can think on your feet have the ability to motivate teams, brief clearly, and focus on solution-based thinking to bring new and innovative ways to advise our customers and go beyond the brief enjoy working autonomously and the pride in achievement it brings, but also work brilliantly as part of a team have a great eye for detail, helping you understand our customer's aesthetic and manage their brand presence and high-quality end-product can take responsibility for the management of budgets, being the crucial contact point for our customers There is a great opportunity here for progression within the business and to really become involved with our direction and development. As such, we are keen to meet with people with great energy that we can invest in. We are a very service-led production company known for our supportive and intuitive approach. We want to talk to you if you think you can create honest, professional relationships, understand our customers' goals, and help us exceed their expectations. Other essential qualities and skills include: Adobe Illustrator, InDesign, Photoshop intermediate level or high AutoCAD/Sketchup/Fusion 360/SolidWorks Demonstrable organisation skills Demonstrable communication skills Microsoft Excel to high proficiency Driving licence and use of a vehicle A little about us: TonyG is a nurturing company with a lively (and lovely) working atmosphere. Despite taking our work very seriously we laugh a lot, play music throughout the building, and there's always at least one office dog to pat. Working ethically and sustainably is not simply a fashionable thing we say. We involve ourselves with education, offer work experience and mentoring to students, are launching projects that reduce commercial waste, and genuinely think business has the potential to change things for the better. If we sound like a company you want to be involved with and you have the credentials we need, send us your details asap. (Driving licence and your own transport is essential, as it attention to our location. Very long commutes are discouraged, and this is a minimum of 90% in-office position).
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our East Midlands region, based from one of our developments in the Nottingham area. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 12, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our East Midlands region, based from one of our developments in the Nottingham area. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 11, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Senior Product Manager - UK Shops, Amazon Fresh International Job ID: Amazon EU SARL (UK Branch) As a Senior Product Manager for Amazon Fresh Omnichannel Customer Experience team, you will execute a multi-year vision to make Amazon the most loved grocer for UK customers. Lead the product strategy for tech-driven in-store Marketing, focusing on Pricing labels, driving customers to our app, and improving our in-store labels to help improve the customer experience. As part of this role you will work with partner teams in Amazon Fresh UK Physical Stores Marketing, Tech partners, and our Store Operation teams to identify mechanisms (including tools, metrics, and processes) required to identify, measure and optimise in-store marketing at scale. As the Senior Product Manager for Fresh UK Stores, you are a natural builder who excels at navigating ambiguity. You love connecting the dots between different teams/tech/businesses and working with a broad set of stakeholders to solve complex problems statements. You have relentlessly high standards and are comfortable working with a large set of data. Key job responsibilities Key job responsibilities - Works on multi-year vision to make Amazon Grocery the most loved grocer for London / UK customers. - Owns the overall in-store tech marketing strategy: identifying opportunities to improve our current tech-driven marketing to drive customers into the store and support with conversion. - Works with our World-Wide Grocery Stores Tech (WWGST) and Marketing teams to launch customer enhancements in the in-store mode on the Amazon app. - Works with WWGST and Marketing teams to identify the mechanisms (including tools, metrics and processes) required to identify, measure and optimise the in-store signage experience. - Works with WWGST to define and coordinate the Prime Pricing strategy. About the team The Amazon Fresh Physical Stores team was created to identify Customer problems and develop products to address these issues, as well as think of innovative solutions on how we can create a seamless in-store shopping experience for our customers. Our vision is to deliver the in-store shopping experience our customers can't live without, enabling Amazon to be customers' grocery retailer of choice. We care about the things that matter most to the customer, consistent quality, value, sustainability, and convenience. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience with end-to-end product delivery - Experience using data and metrics to determine and drive improvements - Experience in complex problem solving, and working in a tight schedule environment - Experience working cross functionally with tech teams - Knowledge of Excel at an intermediate level PREFERRED QUALIFICATIONS - Master's degree or equivalent We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: March 14, 2024 (Updated about 4 hours ago) Posted: March 4, 2024 (Updated about 6 hours ago) Posted: March 20, 2024 (Updated about 10 hours ago) Posted: February 9, 2024 (Updated about 10 hours ago) Posted: February 29, 2024 (Updated about 11 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 11, 2024
Full time
Senior Product Manager - UK Shops, Amazon Fresh International Job ID: Amazon EU SARL (UK Branch) As a Senior Product Manager for Amazon Fresh Omnichannel Customer Experience team, you will execute a multi-year vision to make Amazon the most loved grocer for UK customers. Lead the product strategy for tech-driven in-store Marketing, focusing on Pricing labels, driving customers to our app, and improving our in-store labels to help improve the customer experience. As part of this role you will work with partner teams in Amazon Fresh UK Physical Stores Marketing, Tech partners, and our Store Operation teams to identify mechanisms (including tools, metrics, and processes) required to identify, measure and optimise in-store marketing at scale. As the Senior Product Manager for Fresh UK Stores, you are a natural builder who excels at navigating ambiguity. You love connecting the dots between different teams/tech/businesses and working with a broad set of stakeholders to solve complex problems statements. You have relentlessly high standards and are comfortable working with a large set of data. Key job responsibilities Key job responsibilities - Works on multi-year vision to make Amazon Grocery the most loved grocer for London / UK customers. - Owns the overall in-store tech marketing strategy: identifying opportunities to improve our current tech-driven marketing to drive customers into the store and support with conversion. - Works with our World-Wide Grocery Stores Tech (WWGST) and Marketing teams to launch customer enhancements in the in-store mode on the Amazon app. - Works with WWGST and Marketing teams to identify the mechanisms (including tools, metrics and processes) required to identify, measure and optimise the in-store signage experience. - Works with WWGST to define and coordinate the Prime Pricing strategy. About the team The Amazon Fresh Physical Stores team was created to identify Customer problems and develop products to address these issues, as well as think of innovative solutions on how we can create a seamless in-store shopping experience for our customers. Our vision is to deliver the in-store shopping experience our customers can't live without, enabling Amazon to be customers' grocery retailer of choice. We care about the things that matter most to the customer, consistent quality, value, sustainability, and convenience. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience with end-to-end product delivery - Experience using data and metrics to determine and drive improvements - Experience in complex problem solving, and working in a tight schedule environment - Experience working cross functionally with tech teams - Knowledge of Excel at an intermediate level PREFERRED QUALIFICATIONS - Master's degree or equivalent We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: March 14, 2024 (Updated about 4 hours ago) Posted: March 4, 2024 (Updated about 6 hours ago) Posted: March 20, 2024 (Updated about 10 hours ago) Posted: February 9, 2024 (Updated about 10 hours ago) Posted: February 29, 2024 (Updated about 11 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Overall Purpose of Role: To lead on and deliver key digital marketing strategies, and increased audience engagement leading to upselling and cross-selling opportunities for the FBA and Art Society exhibitions x10-12pa, and promotion of all other exhibitions staged at Mall Galleries Be the point of contact with the FBA art society presidents and council members to ensure smooth delivery of the marketing campaigns To generate visitors to the physical and virtual spaces by communicating powerful and engaging stories through web and social media Manage brand development To support partnership activities such as off-site activities To lead the social media campaigns To plan, edit, manage and evaluate engaging user-friendly content across Mall Galleries' digital platforms Content editor and overseer for the website Be a part of the sales and marketing team Brand Development With the Sales Director roll out improved branding within the galleries and through digital channels Ensure brand presentation is uniform across the team Marketing With our marketing and sales team, lead on the delivery of the marketing and audience engagement strategy to include marketing the art society and FBA exhibitions from call to entries for artists submissions to sales and marketing campaign to engage current and new audiences Liaise with the FBA art society presidents to develop a well planned and executed exhibition marketing campaign Lead the call for entries to artists and be responsible for the annual KPI Lead the marketing for the arts consultancy and art commissioning service to include portrait commissions Responsible for managing all paid marketing accounts (G. ads, Meta business etc) Take ownership of Mall Galleries' social media platforms, employing a pro-active data-driven approach to producing and scheduling posts. Design and edit various marketing assets including print works such as invitations, leaflets, exhibition signage, vinyl and advertisements for newspapers and magazines Report on campaigns and channels on a monthly basis, using a variety of analytics tools. Write, commission & edit content for Mall Galleries website Constantly look to provide engaging and interesting content and liaise with external agencies to create content - photography, digital, video and print - to include e-communications etc Update and segment the CRM to create targeted communications Using Google Analytics and other analytical programmes to delivery regular performance reports to key stakeholders. Sharing recommendations for improvement across all digital channels and staying up to date with the latest digital trends - through webinars, seminars and networking events, liaison with the FBA's digital agency Un-Titled/Williams Commerce With support from the VE team keep the gallery signage up to date & relevant Press/PR Liaise with the PR agent and press contacts Work alongside the PR agent and provide key information and content when requested to support press events Public Programme To work with colleagues on delivering an interesting and engaging public programme which diversifies and extends our audiences Line Management Manage the Gallery & Marketing administrator to support the delivery of these activities Development With colleagues look at creative ways to develop FBA/Mall Galleries activities especially the online offer
Apr 11, 2024
Full time
Overall Purpose of Role: To lead on and deliver key digital marketing strategies, and increased audience engagement leading to upselling and cross-selling opportunities for the FBA and Art Society exhibitions x10-12pa, and promotion of all other exhibitions staged at Mall Galleries Be the point of contact with the FBA art society presidents and council members to ensure smooth delivery of the marketing campaigns To generate visitors to the physical and virtual spaces by communicating powerful and engaging stories through web and social media Manage brand development To support partnership activities such as off-site activities To lead the social media campaigns To plan, edit, manage and evaluate engaging user-friendly content across Mall Galleries' digital platforms Content editor and overseer for the website Be a part of the sales and marketing team Brand Development With the Sales Director roll out improved branding within the galleries and through digital channels Ensure brand presentation is uniform across the team Marketing With our marketing and sales team, lead on the delivery of the marketing and audience engagement strategy to include marketing the art society and FBA exhibitions from call to entries for artists submissions to sales and marketing campaign to engage current and new audiences Liaise with the FBA art society presidents to develop a well planned and executed exhibition marketing campaign Lead the call for entries to artists and be responsible for the annual KPI Lead the marketing for the arts consultancy and art commissioning service to include portrait commissions Responsible for managing all paid marketing accounts (G. ads, Meta business etc) Take ownership of Mall Galleries' social media platforms, employing a pro-active data-driven approach to producing and scheduling posts. Design and edit various marketing assets including print works such as invitations, leaflets, exhibition signage, vinyl and advertisements for newspapers and magazines Report on campaigns and channels on a monthly basis, using a variety of analytics tools. Write, commission & edit content for Mall Galleries website Constantly look to provide engaging and interesting content and liaise with external agencies to create content - photography, digital, video and print - to include e-communications etc Update and segment the CRM to create targeted communications Using Google Analytics and other analytical programmes to delivery regular performance reports to key stakeholders. Sharing recommendations for improvement across all digital channels and staying up to date with the latest digital trends - through webinars, seminars and networking events, liaison with the FBA's digital agency Un-Titled/Williams Commerce With support from the VE team keep the gallery signage up to date & relevant Press/PR Liaise with the PR agent and press contacts Work alongside the PR agent and provide key information and content when requested to support press events Public Programme To work with colleagues on delivering an interesting and engaging public programme which diversifies and extends our audiences Line Management Manage the Gallery & Marketing administrator to support the delivery of these activities Development With colleagues look at creative ways to develop FBA/Mall Galleries activities especially the online offer
Haymarket is a fast-growing, international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. As a global business operating in diverse markets, we are inherently multicultural and we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole and use our power and influence to drive diversity, equity and inclusion within our markets. A new opportunity has opened up to support the expansion of our portfolio of exhibitions and large scale conferences which we run in partnership with professional association clients. These are market leading events with strong brand equity with considerable potential for growth. Reporting into the Head of Event Operations, the Event Manager will be responsible for the exhibition elements of our largest events, ensuring that they deliver for our visitors and commercial partners. You will be committed to visitor engagement and will have significant scope for innovation. In addition, you will be responsible for the complete end-to-end project management of a number of large scale conferences. You will act as the primary liaison with internal and external client stakeholders. Key accountabilities: Responsible for the overall operational delivery of events that exceed the expectations of our client. The role holder will pride themselves on running a professional series of events to an exceptionally high standard. Event operations/Logistics management Ownership of the exhibition element of our large scale events Exhibition management to include exhibitor processes and management, features, content theatres, floor plan, furniture, AV, signage and health and safety Responsible for the entire operational elements of your allocated market and topic-based events Developing an understanding of the client's objectives and ensure event delivery is aligned to these Ensure best customer experience from pre-event to post-event Working with the commercial sales team to drive growth and develop opportunities for exhibitors and sponsors that support the overall strategic and financial aims of the portfolio Creating processes, making improvements and efficiencies across the portfolio Produce and maintain event timelines ensuring that deadlines are met Regular client reporting and meetings as required Carry out venue research and sourcing to comply with Haymarket procurement policies Ensure compliance to all sustainability policies and procedures. Source appropriate suppliers for each event to secure the best products and services available at a competitive price whilst complying with Haymarket's procurement policies Produce event collateral including the event guide, signage, floor plan, badge templates Set up meetings as required with all key onsite suppliers to ensure that they are fully aware of the expectations Be the onsite point of contact for event sponsors and exhibitors regarding their involvement in the event Undertake health and safety risk assessments to ensure that all H&S documents, public liabilities and insurance are in place for each exhibitor or sponsor where relevant Communication Maintaining effective working relationships with internal teams, external suppliers and client stakeholders Ensure best practice is shared and efficiencies are communicated across the entire events team Ability to communicate across all levels internally and externally Financial management Responsible for managing budgets/expenditures and maintaining forecasts along with prompt financial reconciliation Monitor and control operational costs in line with defined budget Manage payment schedules to ensure that suppliers/venues are paid correctly and on time Raise purchase orders, process invoices and payments in line with payment terms Skills and experience Experience of delivering B2B events, especially exhibitions Proven track record in managing client relationships Knowledge and experience of online platforms and live streaming technologies Budgeting experience Experience on venue search and contract negotiation Excellent collaborator and relationship builder, able to work in a matrix with a variety of teams Exceptional planning and time management - ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines Meticulous attention to detail, a creative eye and the ability to manage multiple events simultaneously Proactive, enthusiastic approach to meeting event objectives and can-do attitude to work The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 10-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme Season ticket loan Regular individual and team rewards and incentives for outstanding performance We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. We feel that nothing beats face-time with our colleagues and we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.
Sep 24, 2022
Full time
Haymarket is a fast-growing, international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. As a global business operating in diverse markets, we are inherently multicultural and we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole and use our power and influence to drive diversity, equity and inclusion within our markets. A new opportunity has opened up to support the expansion of our portfolio of exhibitions and large scale conferences which we run in partnership with professional association clients. These are market leading events with strong brand equity with considerable potential for growth. Reporting into the Head of Event Operations, the Event Manager will be responsible for the exhibition elements of our largest events, ensuring that they deliver for our visitors and commercial partners. You will be committed to visitor engagement and will have significant scope for innovation. In addition, you will be responsible for the complete end-to-end project management of a number of large scale conferences. You will act as the primary liaison with internal and external client stakeholders. Key accountabilities: Responsible for the overall operational delivery of events that exceed the expectations of our client. The role holder will pride themselves on running a professional series of events to an exceptionally high standard. Event operations/Logistics management Ownership of the exhibition element of our large scale events Exhibition management to include exhibitor processes and management, features, content theatres, floor plan, furniture, AV, signage and health and safety Responsible for the entire operational elements of your allocated market and topic-based events Developing an understanding of the client's objectives and ensure event delivery is aligned to these Ensure best customer experience from pre-event to post-event Working with the commercial sales team to drive growth and develop opportunities for exhibitors and sponsors that support the overall strategic and financial aims of the portfolio Creating processes, making improvements and efficiencies across the portfolio Produce and maintain event timelines ensuring that deadlines are met Regular client reporting and meetings as required Carry out venue research and sourcing to comply with Haymarket procurement policies Ensure compliance to all sustainability policies and procedures. Source appropriate suppliers for each event to secure the best products and services available at a competitive price whilst complying with Haymarket's procurement policies Produce event collateral including the event guide, signage, floor plan, badge templates Set up meetings as required with all key onsite suppliers to ensure that they are fully aware of the expectations Be the onsite point of contact for event sponsors and exhibitors regarding their involvement in the event Undertake health and safety risk assessments to ensure that all H&S documents, public liabilities and insurance are in place for each exhibitor or sponsor where relevant Communication Maintaining effective working relationships with internal teams, external suppliers and client stakeholders Ensure best practice is shared and efficiencies are communicated across the entire events team Ability to communicate across all levels internally and externally Financial management Responsible for managing budgets/expenditures and maintaining forecasts along with prompt financial reconciliation Monitor and control operational costs in line with defined budget Manage payment schedules to ensure that suppliers/venues are paid correctly and on time Raise purchase orders, process invoices and payments in line with payment terms Skills and experience Experience of delivering B2B events, especially exhibitions Proven track record in managing client relationships Knowledge and experience of online platforms and live streaming technologies Budgeting experience Experience on venue search and contract negotiation Excellent collaborator and relationship builder, able to work in a matrix with a variety of teams Exceptional planning and time management - ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines Meticulous attention to detail, a creative eye and the ability to manage multiple events simultaneously Proactive, enthusiastic approach to meeting event objectives and can-do attitude to work The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 10-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme Season ticket loan Regular individual and team rewards and incentives for outstanding performance We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. We feel that nothing beats face-time with our colleagues and we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.
JOB TITLE: QSHE Manager LOCATION: Exeter SALARY: £26,000-£30,000 Pro Rata HOURS: The hours are flexible dependant on the candidate and full time or part time hours will be considered to be flexible around lifestyle and family. BENEFITS: 25 days plus Bank Holidays, Free Car Parking, Contributory pension, Early Friday finish THE COMPANY: This is an exciting opportunity to work for an industry leader based in Devon. A manufacturing company who deal with taking a product from design brief all the way through to production supporting the client every step of the way. Based at the Exeter site, you will work as part of our small team where you will be integral to their success. THE ROLE: Reporting into the General Manager, your role is to implement and maintain documents and systems within the realm of Quality, Health & Safety and Hygiene. Potentially further down the line will be the Environmental aspect. Maintaining the plant functions the enable continued accreditation of governing bodies' whist remaining legally compliant. If you think you have the ability to think on your feet in a fast paced moving environment then we would be delighted to hear from you. KEY DUTIES: Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Security and Environment Carry out health and safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of own & Business wide documentation, reports and statistics Any other duties or tasks that may be required THE CANDIDATE: PC literate and complete understanding of Microsoft Experience of managing ISO accreditation's Excellent interpersonal skills including strong verbal and written communication Able to prioritise and organise work load in order to meet tight deadlines and the ability to work under pressure Strong coaching, training and communication skills The successful candidate will have experience of working in a busy and fast paced moving environment, have drive and determination to succeed IOSHH certification Possess the ability to work independently and also as part of a team, a structured and professional approach is essential Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines This role is supporting the Group QSHE Manager and therefore hours can be flexible , if you have the required experience but would like to discuss further the possibilities please get in touch. TO APPLY: Please either apply online , email your CV to or call to speak to Vicky and discuss the role in more detail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 26, 2022
Full time
JOB TITLE: QSHE Manager LOCATION: Exeter SALARY: £26,000-£30,000 Pro Rata HOURS: The hours are flexible dependant on the candidate and full time or part time hours will be considered to be flexible around lifestyle and family. BENEFITS: 25 days plus Bank Holidays, Free Car Parking, Contributory pension, Early Friday finish THE COMPANY: This is an exciting opportunity to work for an industry leader based in Devon. A manufacturing company who deal with taking a product from design brief all the way through to production supporting the client every step of the way. Based at the Exeter site, you will work as part of our small team where you will be integral to their success. THE ROLE: Reporting into the General Manager, your role is to implement and maintain documents and systems within the realm of Quality, Health & Safety and Hygiene. Potentially further down the line will be the Environmental aspect. Maintaining the plant functions the enable continued accreditation of governing bodies' whist remaining legally compliant. If you think you have the ability to think on your feet in a fast paced moving environment then we would be delighted to hear from you. KEY DUTIES: Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Security and Environment Carry out health and safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of own & Business wide documentation, reports and statistics Any other duties or tasks that may be required THE CANDIDATE: PC literate and complete understanding of Microsoft Experience of managing ISO accreditation's Excellent interpersonal skills including strong verbal and written communication Able to prioritise and organise work load in order to meet tight deadlines and the ability to work under pressure Strong coaching, training and communication skills The successful candidate will have experience of working in a busy and fast paced moving environment, have drive and determination to succeed IOSHH certification Possess the ability to work independently and also as part of a team, a structured and professional approach is essential Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines This role is supporting the Group QSHE Manager and therefore hours can be flexible , if you have the required experience but would like to discuss further the possibilities please get in touch. TO APPLY: Please either apply online , email your CV to or call to speak to Vicky and discuss the role in more detail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
JOB TITLE: QSHE Manager LOCATION: Exeter SALARY: £26,000-£30,000 Pro Rata HOURS: The hours are flexible dependant on the candidate and full time or part time hours will be considered to be flexible around lifestyle and family. BENEFITS: 25 days plus Bank Holidays, Free Car Parking, Contributory pension, Early Friday finish THE COMPANY: This is an exciting opportunity to work for an industry leader based in Devon. A manufacturing company who deal with taking a product from design brief all the way through to production supporting the client every step of the way. Based at the Exeter site, you will work as part of our small team where you will be integral to their success. THE ROLE: Reporting into the General Manager, your role is to implement and maintain documents and systems within the realm of Quality, Health & Safety and Hygiene. Potentially further down the line will be the Environmental aspect. Maintaining the plant functions the enable continued accreditation of governing bodies' whist remaining legally compliant. If you think you have the ability to think on your feet in a fast paced moving environment then we would be delighted to hear from you. KEY DUTIES: Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Security and Environment Carry out health and safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of own & Business wide documentation, reports and statistics Any other duties or tasks that may be required THE CANDIDATE: PC literate and complete understanding of Microsoft Experience of managing ISO accreditation's Excellent interpersonal skills including strong verbal and written communication Able to prioritise and organise work load in order to meet tight deadlines and the ability to work under pressure Strong coaching, training and communication skills The successful candidate will have experience of working in a busy and fast paced moving environment, have drive and determination to succeed IOSHH certification Possess the ability to work independently and also as part of a team, a structured and professional approach is essential Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines This role is supporting the Group QSHE Manager and therefore hours can be flexible , if you have the required experience but would like to discuss further the possibilities please get in touch. TO APPLY: Please either apply online , email your CV to or call to speak to Vicky and discuss the role in more detail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 18, 2022
Full time
JOB TITLE: QSHE Manager LOCATION: Exeter SALARY: £26,000-£30,000 Pro Rata HOURS: The hours are flexible dependant on the candidate and full time or part time hours will be considered to be flexible around lifestyle and family. BENEFITS: 25 days plus Bank Holidays, Free Car Parking, Contributory pension, Early Friday finish THE COMPANY: This is an exciting opportunity to work for an industry leader based in Devon. A manufacturing company who deal with taking a product from design brief all the way through to production supporting the client every step of the way. Based at the Exeter site, you will work as part of our small team where you will be integral to their success. THE ROLE: Reporting into the General Manager, your role is to implement and maintain documents and systems within the realm of Quality, Health & Safety and Hygiene. Potentially further down the line will be the Environmental aspect. Maintaining the plant functions the enable continued accreditation of governing bodies' whist remaining legally compliant. If you think you have the ability to think on your feet in a fast paced moving environment then we would be delighted to hear from you. KEY DUTIES: Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Security and Environment Carry out health and safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of own & Business wide documentation, reports and statistics Any other duties or tasks that may be required THE CANDIDATE: PC literate and complete understanding of Microsoft Experience of managing ISO accreditation's Excellent interpersonal skills including strong verbal and written communication Able to prioritise and organise work load in order to meet tight deadlines and the ability to work under pressure Strong coaching, training and communication skills The successful candidate will have experience of working in a busy and fast paced moving environment, have drive and determination to succeed IOSHH certification Possess the ability to work independently and also as part of a team, a structured and professional approach is essential Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines This role is supporting the Group QSHE Manager and therefore hours can be flexible , if you have the required experience but would like to discuss further the possibilities please get in touch. TO APPLY: Please either apply online , email your CV to or call to speak to Vicky and discuss the role in more detail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.