Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to a set number of minimum hours a week (normally 16 hours) but have the opportunity to work up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so hours and shifts will be agreed with you 4 weeks in advance so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to a set number of minimum hours a week (normally 16 hours) but have the opportunity to work up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so hours and shifts will be agreed with you 4 weeks in advance so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Mar 28, 2024
Full time
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
We're looking for a Cook to join our friendly, enthusiastic team at Tozer House Residential home. Here at Tozer House we create a family home for those we support. In this role you will work closely with the those we support to get to know their preferences, dietary needs and you will tailor and design the menus for the individuals. You will build up relationships with the people you are serving and get to feel part of the home and the Tozer family. If this sounds like you, why not have a look at our dedicated careers page to learn more about the difference you can make! About The Role Salary: £13.65 - £13.87 per hour (inclusive rate) Working Pattern: Part-time - 24 hours per week Contract Length: Permanent Location: Tozer House, Chichester About Tozer House Within this role you will get to see the difference your cooking skills and the right diet and family favourite dishes for the individuals has on the people we care for and how this helps them feel more at home. The role not only involves preparing, cooking and serving of meals you create, but the opportunity to help the people we support to live the lives they want to lead. The menus are planned with the people to meet their individual needs and preferences. In addition to the main menu plan we also have special events to host through the year such as parties to celebrate special occasions like Christmas and birthdays that you will be encouraged to show your personal creative side. As a Cook, you will: Have the opportunity to be creative and design menus ranging from daily meals to theme days Manage health and safety standards Maintain food hygiene procedures & risk assessments Ensure the kitchen is maintained to a high standard Order goods within a budget Keeping accurate records and stock control Coordinate agency Cooks and Kitchen Assistants (if required) Experience and skills (These will be used as the shortlisting criteria) Good communication & interpersonal skills to take messages etc. Good literacy and numeracy skills to complete records, design menus and returns as required. Able to organise & prioritise work, co-ordinate a variety of tasks in a clear and logical way, and meet agreed deadlines. Sensitive to the needs of the people. Competent in the preparation of food varied in nature to a high standard. Ability to purchase food ingredients for the home. Qualifications /experience For a full detailed description of the qualifications and skills required, please refer to the job description . If you are unsure if you meet the criteria please contact either the manager or the recruitment team (details can be found on the WSCC application page) to discuss your application further or pop in and see us. Reward and Benefits As an employer we recognise that it is our employees that are central to everything we do. In addition to working within a great team and a competitive salary you will have access to: Access to a generous, defined benefit pension scheme Training and development opportunities, including Food safety courses and Apprenticeships ranging from Level 2 (GCSE) to Level 7 (Masters) Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans Ability to apply for Blue Light Card A range of commuting and business travel discounts and initiatives For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. To apply Upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
Mar 27, 2024
Full time
We're looking for a Cook to join our friendly, enthusiastic team at Tozer House Residential home. Here at Tozer House we create a family home for those we support. In this role you will work closely with the those we support to get to know their preferences, dietary needs and you will tailor and design the menus for the individuals. You will build up relationships with the people you are serving and get to feel part of the home and the Tozer family. If this sounds like you, why not have a look at our dedicated careers page to learn more about the difference you can make! About The Role Salary: £13.65 - £13.87 per hour (inclusive rate) Working Pattern: Part-time - 24 hours per week Contract Length: Permanent Location: Tozer House, Chichester About Tozer House Within this role you will get to see the difference your cooking skills and the right diet and family favourite dishes for the individuals has on the people we care for and how this helps them feel more at home. The role not only involves preparing, cooking and serving of meals you create, but the opportunity to help the people we support to live the lives they want to lead. The menus are planned with the people to meet their individual needs and preferences. In addition to the main menu plan we also have special events to host through the year such as parties to celebrate special occasions like Christmas and birthdays that you will be encouraged to show your personal creative side. As a Cook, you will: Have the opportunity to be creative and design menus ranging from daily meals to theme days Manage health and safety standards Maintain food hygiene procedures & risk assessments Ensure the kitchen is maintained to a high standard Order goods within a budget Keeping accurate records and stock control Coordinate agency Cooks and Kitchen Assistants (if required) Experience and skills (These will be used as the shortlisting criteria) Good communication & interpersonal skills to take messages etc. Good literacy and numeracy skills to complete records, design menus and returns as required. Able to organise & prioritise work, co-ordinate a variety of tasks in a clear and logical way, and meet agreed deadlines. Sensitive to the needs of the people. Competent in the preparation of food varied in nature to a high standard. Ability to purchase food ingredients for the home. Qualifications /experience For a full detailed description of the qualifications and skills required, please refer to the job description . If you are unsure if you meet the criteria please contact either the manager or the recruitment team (details can be found on the WSCC application page) to discuss your application further or pop in and see us. Reward and Benefits As an employer we recognise that it is our employees that are central to everything we do. In addition to working within a great team and a competitive salary you will have access to: Access to a generous, defined benefit pension scheme Training and development opportunities, including Food safety courses and Apprenticeships ranging from Level 2 (GCSE) to Level 7 (Masters) Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans Ability to apply for Blue Light Card A range of commuting and business travel discounts and initiatives For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. To apply Upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
As a Bar Supervisor at Sodexo in RAF Brize Norton, you'll supervise the day to day business front of house! Your role is mostly customer facing and you will interact with our Armed forces personnel every day, improving quality of life for all that you meet. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you'll do: Ensure completion of all requested/contracted tasks and motivate your team to effectively ensure these are completed in a timely and thorough manner. Communicate efficiently about stock management with your team, and keep on top of scheduled deliveries Take charge of monitoring team activity, coordinating daily actions and assisting customers. Champion new ways of working through an open mindset and positive attitude Be a vital part of the Front of house operation and ensure our bars run smoothly Provide excellent customer service with a dedicated and helpful approach Serving, clearing, and keeping tables/Bar area spotless Ability and confidence to challenge customers who look under 25 when buying restricted items What you bring: Supervisory level experience You'll set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where the retail manager is absent. You know how to play a part in creating a great team who share your passion and vision to make every customer' experience outstanding. You have experience in opening and closing a store/ Key holder experience What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A death in Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied Ready to be part of something greater? Apply today! Package Description 37.5 hours per week Monday - Friday (Monday-Thursday between 07:00-00:30 / Friday between 07:00-16:30) £10.92 per hour Car parking on site Check your local transport links here: Plan Your Journey Traveline About The Company About Sodexo At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits and Rewards Services and Personal and Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We're a 'ban the box' employer, which means we don't ask people to disclose their convictions unless the role needs a security check. We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs. Click here to read more about what we do to promote an inclusive culture.
Mar 26, 2024
Full time
As a Bar Supervisor at Sodexo in RAF Brize Norton, you'll supervise the day to day business front of house! Your role is mostly customer facing and you will interact with our Armed forces personnel every day, improving quality of life for all that you meet. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you'll do: Ensure completion of all requested/contracted tasks and motivate your team to effectively ensure these are completed in a timely and thorough manner. Communicate efficiently about stock management with your team, and keep on top of scheduled deliveries Take charge of monitoring team activity, coordinating daily actions and assisting customers. Champion new ways of working through an open mindset and positive attitude Be a vital part of the Front of house operation and ensure our bars run smoothly Provide excellent customer service with a dedicated and helpful approach Serving, clearing, and keeping tables/Bar area spotless Ability and confidence to challenge customers who look under 25 when buying restricted items What you bring: Supervisory level experience You'll set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where the retail manager is absent. You know how to play a part in creating a great team who share your passion and vision to make every customer' experience outstanding. You have experience in opening and closing a store/ Key holder experience What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A death in Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied Ready to be part of something greater? Apply today! Package Description 37.5 hours per week Monday - Friday (Monday-Thursday between 07:00-00:30 / Friday between 07:00-16:30) £10.92 per hour Car parking on site Check your local transport links here: Plan Your Journey Traveline About The Company About Sodexo At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits and Rewards Services and Personal and Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We're a 'ban the box' employer, which means we don't ask people to disclose their convictions unless the role needs a security check. We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs. Click here to read more about what we do to promote an inclusive culture.
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 26, 2024
Full time
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
This is an office-based role, based at our new offices in Goring on Thames. HRCentral is an HR Consultancy. We work with our SME clients to provide a wealth of outsourced HR services including recruitment, Training, HR Information systems, employee engagement surveys and administration support, bespoke documentation, and HR Advice relating to specific employee relation situations. We pride ourselves on providing the best possible customer service with the HR and recruitment support we offer our clients. This new role will be at the heart of what we do, as the business has now grown substantially, we require someone to provide Personal Assistant services to our MD. We also need someone who will be happy to jump in and help support our clients with admin, letters, keeping our numerous operations manuals and trackers up to date, and manage our busy, (often hectic) new offices. We have been going for 18 years and attract clients from various sectors - from F1 Suppliers to the space industry and Hollywood actor's private houses, we can certainly offer variety and a fun-packed but hectic day! POSITION OVERVIEW: We are looking for an Office/Operations Manager who has experience of Xero and Microsoft Office products to join our busy team. You will report directly to the MD and work closely with our HR Consultants to ensure efficient day-to-day operations across all our clients. ESSENTIAL MAIN JOB FUNCTIONS: Liaising with our marketing and website suppliers as needed Ensuring our various operations manuals are up to date and support the first-class service we provide to our clients Day-to-day management of the office, liaising with the landlord and our various suppliers to ensure the smooth running of our offices Own the invoicing function via Xero Assist with correspondence generated by the team and our clients, keeping trackers and operations manuals updated. Research skills will be essential for various specific projects as and when required. DAY TO DAY ACTIVITIES WILL INCLUDE: Overseeing day-to-day office operations to ensure a productive and efficient work environment Assisting with any projects and issues relating to property, negotiating and organising contracts Onboarding clients and preparing client contracts Maintaining our vast library of Intellectual Property, and ensuring our processes are followed for client procedures Support the MD with the implementation of systems, providing training to team members as needed Conducting research, compiling data and reports as requested to facilitate decision-making processes Maintaining the office condition, addressing maintenance issues promptly, ensuring health and safety, and liaising with external contacts and suppliers as needed. Acting as Fire Marshall Maintaining appropriate levels of office supplies, organising orders and taking deliveries Ensuring the office is organised and team members have the necessary tools and equipment Implement and maintain office policies and procedures Act as a key point of contact for internal and external clients in person, via telephone and in writing, ensuring effective communication and client satisfaction Handle sensitive information with discretion and maintain a high level of confidentiality Plan and coordinate company events, meetings, and team-building activities Assist in organising training, conferences and co-ordinating diary arrangements Ensure arrangements are in place for meetings, including preparing necessary materials, managing our conference room bookings and organising refreshments and catering when needed for client events and training activity for our clients, and promoting of our office for rent with other external companies Perform general office duties, including data entry, record-keeping, disposing of confidential waste, and maintaining a tidy and organised workspace Collaborate with team members, supporting ad hoc projects as required to contribute to the company's continuing success Build and maintain strong customer, partner and supplier relationships SKILLS/EXPERIENCE/QUALIFICATIONS Good working knowledge of Excel/Word/Outlook/PowerPoint, preferably some experience working with HR software/client databases (full training will be given on the HR information systems we currently use). Excellent communication skills, both verbal and written. Acting on your initiative without constant supervision. Calm under pressure, and able to remain professional at all times Be highly organised Excellent customer care skills Able to prioritise workload Good working knowledge of the Xero accounting package KEY PERSONAL ATTRIBUTES: Excellent communication and interpersonal skills Accuracy and attention to detail, thorough and proactive Able to multi-task and prioritise and happy to get involved as and when needed Able to demonstrate accountability and flexibility Able to work under pressure, to tight deadlines Pro-active and able to take initiative Results-orientated, with a 'can-do' approach Accountability, Confidentiality and a good sense of humour! Must like whippets as we have two 'free range' office dogs. HOURS This role is office-basedThe contracted hours will be 40 hours per week, Monday to Friday. Very open to discussing part-time hours, but there is a requirement to attend the office daily. The minimum number of hours we can accommodate is 5 per day. BENEFITS We pay discretionary bonuses based on company performance and personal contribution. Car parking is available. Please send a cover letter along with your CV detailing how you meet our criteria. This role may be subject to psychometric assessment No agents please Location: Goring on Thames RG8 9AQ Contract: Full Time, Permanent Salary: £32,000 - £38,000 dependant on experience REF-
Mar 26, 2024
Full time
This is an office-based role, based at our new offices in Goring on Thames. HRCentral is an HR Consultancy. We work with our SME clients to provide a wealth of outsourced HR services including recruitment, Training, HR Information systems, employee engagement surveys and administration support, bespoke documentation, and HR Advice relating to specific employee relation situations. We pride ourselves on providing the best possible customer service with the HR and recruitment support we offer our clients. This new role will be at the heart of what we do, as the business has now grown substantially, we require someone to provide Personal Assistant services to our MD. We also need someone who will be happy to jump in and help support our clients with admin, letters, keeping our numerous operations manuals and trackers up to date, and manage our busy, (often hectic) new offices. We have been going for 18 years and attract clients from various sectors - from F1 Suppliers to the space industry and Hollywood actor's private houses, we can certainly offer variety and a fun-packed but hectic day! POSITION OVERVIEW: We are looking for an Office/Operations Manager who has experience of Xero and Microsoft Office products to join our busy team. You will report directly to the MD and work closely with our HR Consultants to ensure efficient day-to-day operations across all our clients. ESSENTIAL MAIN JOB FUNCTIONS: Liaising with our marketing and website suppliers as needed Ensuring our various operations manuals are up to date and support the first-class service we provide to our clients Day-to-day management of the office, liaising with the landlord and our various suppliers to ensure the smooth running of our offices Own the invoicing function via Xero Assist with correspondence generated by the team and our clients, keeping trackers and operations manuals updated. Research skills will be essential for various specific projects as and when required. DAY TO DAY ACTIVITIES WILL INCLUDE: Overseeing day-to-day office operations to ensure a productive and efficient work environment Assisting with any projects and issues relating to property, negotiating and organising contracts Onboarding clients and preparing client contracts Maintaining our vast library of Intellectual Property, and ensuring our processes are followed for client procedures Support the MD with the implementation of systems, providing training to team members as needed Conducting research, compiling data and reports as requested to facilitate decision-making processes Maintaining the office condition, addressing maintenance issues promptly, ensuring health and safety, and liaising with external contacts and suppliers as needed. Acting as Fire Marshall Maintaining appropriate levels of office supplies, organising orders and taking deliveries Ensuring the office is organised and team members have the necessary tools and equipment Implement and maintain office policies and procedures Act as a key point of contact for internal and external clients in person, via telephone and in writing, ensuring effective communication and client satisfaction Handle sensitive information with discretion and maintain a high level of confidentiality Plan and coordinate company events, meetings, and team-building activities Assist in organising training, conferences and co-ordinating diary arrangements Ensure arrangements are in place for meetings, including preparing necessary materials, managing our conference room bookings and organising refreshments and catering when needed for client events and training activity for our clients, and promoting of our office for rent with other external companies Perform general office duties, including data entry, record-keeping, disposing of confidential waste, and maintaining a tidy and organised workspace Collaborate with team members, supporting ad hoc projects as required to contribute to the company's continuing success Build and maintain strong customer, partner and supplier relationships SKILLS/EXPERIENCE/QUALIFICATIONS Good working knowledge of Excel/Word/Outlook/PowerPoint, preferably some experience working with HR software/client databases (full training will be given on the HR information systems we currently use). Excellent communication skills, both verbal and written. Acting on your initiative without constant supervision. Calm under pressure, and able to remain professional at all times Be highly organised Excellent customer care skills Able to prioritise workload Good working knowledge of the Xero accounting package KEY PERSONAL ATTRIBUTES: Excellent communication and interpersonal skills Accuracy and attention to detail, thorough and proactive Able to multi-task and prioritise and happy to get involved as and when needed Able to demonstrate accountability and flexibility Able to work under pressure, to tight deadlines Pro-active and able to take initiative Results-orientated, with a 'can-do' approach Accountability, Confidentiality and a good sense of humour! Must like whippets as we have two 'free range' office dogs. HOURS This role is office-basedThe contracted hours will be 40 hours per week, Monday to Friday. Very open to discussing part-time hours, but there is a requirement to attend the office daily. The minimum number of hours we can accommodate is 5 per day. BENEFITS We pay discretionary bonuses based on company performance and personal contribution. Car parking is available. Please send a cover letter along with your CV detailing how you meet our criteria. This role may be subject to psychometric assessment No agents please Location: Goring on Thames RG8 9AQ Contract: Full Time, Permanent Salary: £32,000 - £38,000 dependant on experience REF-
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Morecambe Club offering a 30 Hour contract which is fully flexible over 7 days. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Mar 26, 2024
Full time
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Morecambe Club offering a 30 Hour contract which is fully flexible over 7 days. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Come and join us as a Multi Drop Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 tonYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 26, 2024
Full time
Come and join us as a Multi Drop Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 tonYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
We are looking for someone to take on the flexible role of receptionist / service co-ordinator / operations assistant who will excel in looking after our clients at Mistral House on a day to day basis. This can be a full time role or a part time role, to better suit the right candidate. Experience in customer service would be preferred, however ongoing training will be provided. We are looking for someone who is driven by excellence, but guided by our clients. We are looking for a candidate who can work on their own initiative, as part of a team or alone. We are looking for someone who is hands on and a major team player, someone willing to work hard as well as enjoy the rewards. Must be reliable, flexible, professional and confident as we can teach you how to do everything else! Main Objective: To represent Mistral House and their customers through professional and efficient reception and admin services which provide a helpful office base from which our customers can operate their businesses. To ensure smooth day to day running of all operational matters throughout the centre, from health and safety, to daily checks, managing contractors, and liaising with clients regarding their needs. Full training will of course be provided. General Responsibilities: You will be responsible for the reception services provided to our clients on a day to day basis. Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer focused manner. You will also be dealing with incoming and outgoing post / deliveries for the business as well as clients. Greeting visitors, asking them to sign in and letting clients know they have arrived. Taking meeting room bookings, arranging catering, refreshments etc. Keeping centre facilities in good order, such as the kitchen area. Refilling tea, coffee, sugar supplies for clients to use. Customer Services; You will provide the highest levels in customer services to our clients, and their clients too. Ensuring all tasks are completed in a timely manner to meet customer needs as well as business needs. You will be professional, but not over familiar. Centre readiness; Ensure the Business Centre is kept presentable and tidy at all times from the front entrance to the kitchens, toilets and meeting rooms. Ensure that all empty offices are in a ready to show/sell condition at all times Ensure the meeting room is presentable at all times. To include tidying coffee cups up after a meeting to ensure fast turnaround times Ensure the stationary cupboard is well stocked. Responsible for ordering stationary as needed after confirmation from Centre Manager Ensure client offices are cleaned to the highest standards on a regular basis Office skills; Typing for customers / directors as and when required The ability to perform the duties of Personal Assistant to providing full administrative services to customers / directors as requested Photocopying, printing, scanning, binding and laminating Arrange couriers, send daily post, restock kitchens, deal with waste management To provide secretarial support to Operations and Business Development Manager on an as and when needed basis Put together office condition sheets, furniture audit sheets, key schedules for client signing, full training will be provided Billing; Ensure all chargeable work is correctly and accurately billed and logged Chase late payments from clients Teamwork; Be an effective team member, working closely with the rest of Centre team, no slopey shoulders or finger pointing - we're a team and we all have the same objective to be able to support our clients on a day to day basis and provide them with amazing office space to be able to run their business from General; Support consistency of service through punctuality and attendance Ensures holiday dates are cleared with the General Manager before confirming them Performs special projects on an as requested basis e.g. internet research Strives to increase skills levels Has a thorough knowledge of products and services available at Mistral House Always exhibits professional behaviour in dealings with customers and does not become over familiar with customers and visitors to the centre This role is flexible for the right candidate. Hours will be 9am to 5pm, Monday to Friday with an hour for lunch for FULL TIME or 9am to 1 or 2pm for PART TIME. We are looking for someone to start ASAP to provide support to the Director of the business who is currently covering the role and who will provide full training. There is a full time position for the right candidate. We are also flexible and are able to offer a part time position to anyone who would best suit the role who doesn't necessarily want to work full time. I always liken working in a serviced office to Marmite, you either love it or you hate it. It is fast paced and changes daily. We have 35 to 45 different companies all under one roof at Mistral House and as long as you have common sense and initiative and possess the skill of organisation, then the job is amazing, enjoyable and never dull. Interviews to be carried out over a series of days at 4.45pm each day. Please do conatct me to request an alternative time. NO AGENCIES PLEASE
Mar 26, 2024
Full time
We are looking for someone to take on the flexible role of receptionist / service co-ordinator / operations assistant who will excel in looking after our clients at Mistral House on a day to day basis. This can be a full time role or a part time role, to better suit the right candidate. Experience in customer service would be preferred, however ongoing training will be provided. We are looking for someone who is driven by excellence, but guided by our clients. We are looking for a candidate who can work on their own initiative, as part of a team or alone. We are looking for someone who is hands on and a major team player, someone willing to work hard as well as enjoy the rewards. Must be reliable, flexible, professional and confident as we can teach you how to do everything else! Main Objective: To represent Mistral House and their customers through professional and efficient reception and admin services which provide a helpful office base from which our customers can operate their businesses. To ensure smooth day to day running of all operational matters throughout the centre, from health and safety, to daily checks, managing contractors, and liaising with clients regarding their needs. Full training will of course be provided. General Responsibilities: You will be responsible for the reception services provided to our clients on a day to day basis. Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer focused manner. You will also be dealing with incoming and outgoing post / deliveries for the business as well as clients. Greeting visitors, asking them to sign in and letting clients know they have arrived. Taking meeting room bookings, arranging catering, refreshments etc. Keeping centre facilities in good order, such as the kitchen area. Refilling tea, coffee, sugar supplies for clients to use. Customer Services; You will provide the highest levels in customer services to our clients, and their clients too. Ensuring all tasks are completed in a timely manner to meet customer needs as well as business needs. You will be professional, but not over familiar. Centre readiness; Ensure the Business Centre is kept presentable and tidy at all times from the front entrance to the kitchens, toilets and meeting rooms. Ensure that all empty offices are in a ready to show/sell condition at all times Ensure the meeting room is presentable at all times. To include tidying coffee cups up after a meeting to ensure fast turnaround times Ensure the stationary cupboard is well stocked. Responsible for ordering stationary as needed after confirmation from Centre Manager Ensure client offices are cleaned to the highest standards on a regular basis Office skills; Typing for customers / directors as and when required The ability to perform the duties of Personal Assistant to providing full administrative services to customers / directors as requested Photocopying, printing, scanning, binding and laminating Arrange couriers, send daily post, restock kitchens, deal with waste management To provide secretarial support to Operations and Business Development Manager on an as and when needed basis Put together office condition sheets, furniture audit sheets, key schedules for client signing, full training will be provided Billing; Ensure all chargeable work is correctly and accurately billed and logged Chase late payments from clients Teamwork; Be an effective team member, working closely with the rest of Centre team, no slopey shoulders or finger pointing - we're a team and we all have the same objective to be able to support our clients on a day to day basis and provide them with amazing office space to be able to run their business from General; Support consistency of service through punctuality and attendance Ensures holiday dates are cleared with the General Manager before confirming them Performs special projects on an as requested basis e.g. internet research Strives to increase skills levels Has a thorough knowledge of products and services available at Mistral House Always exhibits professional behaviour in dealings with customers and does not become over familiar with customers and visitors to the centre This role is flexible for the right candidate. Hours will be 9am to 5pm, Monday to Friday with an hour for lunch for FULL TIME or 9am to 1 or 2pm for PART TIME. We are looking for someone to start ASAP to provide support to the Director of the business who is currently covering the role and who will provide full training. There is a full time position for the right candidate. We are also flexible and are able to offer a part time position to anyone who would best suit the role who doesn't necessarily want to work full time. I always liken working in a serviced office to Marmite, you either love it or you hate it. It is fast paced and changes daily. We have 35 to 45 different companies all under one roof at Mistral House and as long as you have common sense and initiative and possess the skill of organisation, then the job is amazing, enjoyable and never dull. Interviews to be carried out over a series of days at 4.45pm each day. Please do conatct me to request an alternative time. NO AGENCIES PLEASE
Science and Technology Facilities Council
Didcot, Oxfordshire
Salary: £34,905 to £37,173 per annum (dependent on skills and experience). Hours: Full time Contract Type: Open Ended Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire OR Polaris House, Swindon, Wiltshire Together, our scientists, technologists, engineers, technicians and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. As part of Science Technology Facilities Council (STFC), the Strategy, Planning and Communications (SPC) Directorate brings together the essential functions that are needed to help shape, communicate, and monitor progress against STFC's strategic plans. Our role is to enable the organisation to determine its strategic direction and translate this into a coherent set of plans, communicating these across the organisation. In SPC, open communication and mutual support are encouraged. We are always looking to build positive change in our Directorate: our teams cultivate a safe environment and are ambitious in our actions to challenge inequities when we find them. About the role The Executive Director of STFC Strategy, Planning and Communications is a member of the STFC Executive Board and is responsible for six SPC teams; Communications, Strategy, International, Partnerships & Insight, Evidence & Impact, and the Directorate Office, which compromise approximately 50 staff. The position of Executive Assistant to the Executive Director will take you to the heart of SPC's activities. This is a multifaceted role that requires a pro-active, professional, and motivated individual. The Executive Assistant will maintain an awareness of issues and priorities and form relationships at all levels across SPC, STFC, UKRI and beyond. The role will give you the freedom to work independently, keeping up to date and using your own initiative to understand the needs of the Executive Director and the wider team in SPC. You will be an informed and approachable main point of contact, handling all communication with efficiency and integrity. Responsibilities will include: • providing comprehensive administrative support to the Executive Director and the wider senior team, including but not limited to arranging and minuting of meetings, ensuring actions have been addressed & ensuring the Director is fully briefed • being responsible for email correspondence ensuring that relevant emails are brought to the Director's attention; when appropriate, dealing with correspondence on their behalf, or working with their team to draft a response. • being responsible for managing sophisticated diary arrangements and prioritising meeting attendance; identifying when another team member can step in and cover where needed; looking for solutions to ensure that time is used efficiently • coordinating travel and managing expense claims • procuring goods and services as required • being responsible for the annual staff appraisal and review processes, ensuring SPC complies with UKRI process and policy • taking executive decisions on behalf of the Executive Director in their absence e.g. on administrative or minor policy matters and going to appropriate Associate Directors for decisions on other policy issues • coordination of material for presentations and reports • organising and co-ordinating correspondence with stakeholders • working collaboratively with the EAs and PAs across STFC as well as the STFC Executive and the Executive Chair's Office • there will be opportunities to work on projects across SPC, and there may be the opportunity to manage and monitor the SPC budget, depending on your experience We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn - about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible. STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days' annual leave, 10.5 public and privilege holidays, flexible working hours, exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant. Person Specification The essential criteria below will be assessed at Shortlisting (S), Interview (I) or both (S&I) • previous experience of providing high quality administrative support to senior managers (S&I) • excellent time management, prioritisation and planning skills (S&I) • good interpersonal and collaborative skills; the ability to work flexibly with other PA colleagues, develop good working relationships with a broad range of people, and demonstrate good team work (S&I) • clear and professional written and verbal communication skills, including the ability to tailor communications for the intended audience (S&I) • excellent IT skills (including Outlook, Zoom, MS Word, Teams, Excel and PowerPoint) (S&I) • well organised and able to take initiative and work independently, the successful candidate will demonstrate an aptitude and willingness to flexibly provide the support necessary to allow the Executive Director to perform their role most optimally (S&I) • enthusiasm to learn and develop; this role could provide an ideal opportunity to progress in a business administrative capacity (I) • calm, discreet and respectful of confidentiality (I)
Mar 26, 2024
Full time
Salary: £34,905 to £37,173 per annum (dependent on skills and experience). Hours: Full time Contract Type: Open Ended Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire OR Polaris House, Swindon, Wiltshire Together, our scientists, technologists, engineers, technicians and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. As part of Science Technology Facilities Council (STFC), the Strategy, Planning and Communications (SPC) Directorate brings together the essential functions that are needed to help shape, communicate, and monitor progress against STFC's strategic plans. Our role is to enable the organisation to determine its strategic direction and translate this into a coherent set of plans, communicating these across the organisation. In SPC, open communication and mutual support are encouraged. We are always looking to build positive change in our Directorate: our teams cultivate a safe environment and are ambitious in our actions to challenge inequities when we find them. About the role The Executive Director of STFC Strategy, Planning and Communications is a member of the STFC Executive Board and is responsible for six SPC teams; Communications, Strategy, International, Partnerships & Insight, Evidence & Impact, and the Directorate Office, which compromise approximately 50 staff. The position of Executive Assistant to the Executive Director will take you to the heart of SPC's activities. This is a multifaceted role that requires a pro-active, professional, and motivated individual. The Executive Assistant will maintain an awareness of issues and priorities and form relationships at all levels across SPC, STFC, UKRI and beyond. The role will give you the freedom to work independently, keeping up to date and using your own initiative to understand the needs of the Executive Director and the wider team in SPC. You will be an informed and approachable main point of contact, handling all communication with efficiency and integrity. Responsibilities will include: • providing comprehensive administrative support to the Executive Director and the wider senior team, including but not limited to arranging and minuting of meetings, ensuring actions have been addressed & ensuring the Director is fully briefed • being responsible for email correspondence ensuring that relevant emails are brought to the Director's attention; when appropriate, dealing with correspondence on their behalf, or working with their team to draft a response. • being responsible for managing sophisticated diary arrangements and prioritising meeting attendance; identifying when another team member can step in and cover where needed; looking for solutions to ensure that time is used efficiently • coordinating travel and managing expense claims • procuring goods and services as required • being responsible for the annual staff appraisal and review processes, ensuring SPC complies with UKRI process and policy • taking executive decisions on behalf of the Executive Director in their absence e.g. on administrative or minor policy matters and going to appropriate Associate Directors for decisions on other policy issues • coordination of material for presentations and reports • organising and co-ordinating correspondence with stakeholders • working collaboratively with the EAs and PAs across STFC as well as the STFC Executive and the Executive Chair's Office • there will be opportunities to work on projects across SPC, and there may be the opportunity to manage and monitor the SPC budget, depending on your experience We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn - about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible. STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days' annual leave, 10.5 public and privilege holidays, flexible working hours, exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant. Person Specification The essential criteria below will be assessed at Shortlisting (S), Interview (I) or both (S&I) • previous experience of providing high quality administrative support to senior managers (S&I) • excellent time management, prioritisation and planning skills (S&I) • good interpersonal and collaborative skills; the ability to work flexibly with other PA colleagues, develop good working relationships with a broad range of people, and demonstrate good team work (S&I) • clear and professional written and verbal communication skills, including the ability to tailor communications for the intended audience (S&I) • excellent IT skills (including Outlook, Zoom, MS Word, Teams, Excel and PowerPoint) (S&I) • well organised and able to take initiative and work independently, the successful candidate will demonstrate an aptitude and willingness to flexibly provide the support necessary to allow the Executive Director to perform their role most optimally (S&I) • enthusiasm to learn and develop; this role could provide an ideal opportunity to progress in a business administrative capacity (I) • calm, discreet and respectful of confidentiality (I)
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 25, 2024
Full time
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 25, 2024
Full time
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 25, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 25, 2024
Full time
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 25, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 24, 2024
Full time
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
Mar 24, 2024
Full time
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
Mar 24, 2024
Full time
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
We have a new opportunity for an Assistant Buyer to join our team within Vistry North West Midlands, at our Wolverhampton office. As our Assistant Buyer, you will be responsible for assisting and supporting the Buyer/s to ensure specified materials are available on site to meet programmes and assist with the efficient running of the material purchasing function. This must be within full compliance of the Best Practice procedures and the Company's Health, Safety & Environmental Policies. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A good understanding or building regulations and legal obligations A good knowledge of construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail Willing to work extra to meet deadlines as and when the business needs require it Desirable - HNC/ ONC or Degree in Construction Member of the Chartered Institute of Building, or working towards full membership, or, Working towards being a chartered member of the Institute of Purchasing & Supply (CIPS) Understanding of changes to regulations and legislation More about the Assistant Buyer role Assist the Buyer/s to ensure materials are delivered to sites in line with site programmes and specification, and are purchased at competitive prices. Produce site specific material schedules Assist the Buyer/s in the collation of documentation and issuing of material tender enquires for new sites/phases. Assist the Buyer/s in the assessment and comparison of material quotations. Process new material orders. Process site purchase orders for replacement materials and assist in production of monthly reports detailing expenditure. Work with the Buyer to research new products. Carry out the invoice checking procedure and where necessary negotiate credits. Assist the commercial team in the management of aged debt. Continually monitor material lead times, keeping build and site managers informed, instigate forward material allocation when necessary. Assist with site call-offs. Provide general assistance to the Commercial department as and when required Assist the site teams in chasing deliveries, keeping build and site managers informed of any delays. Provide support for Sub-Contract packages. Preparing tender information, chasing tender returns, raising low value orders and chasing the return of signed orders Support the bid team in chasing tender returns & providing material check prices Attend departmental meetings as required. Deal with queries from site managers. Maintain open lines of communication with colleagues in other departments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Mar 23, 2024
Full time
We have a new opportunity for an Assistant Buyer to join our team within Vistry North West Midlands, at our Wolverhampton office. As our Assistant Buyer, you will be responsible for assisting and supporting the Buyer/s to ensure specified materials are available on site to meet programmes and assist with the efficient running of the material purchasing function. This must be within full compliance of the Best Practice procedures and the Company's Health, Safety & Environmental Policies. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A good understanding or building regulations and legal obligations A good knowledge of construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail Willing to work extra to meet deadlines as and when the business needs require it Desirable - HNC/ ONC or Degree in Construction Member of the Chartered Institute of Building, or working towards full membership, or, Working towards being a chartered member of the Institute of Purchasing & Supply (CIPS) Understanding of changes to regulations and legislation More about the Assistant Buyer role Assist the Buyer/s to ensure materials are delivered to sites in line with site programmes and specification, and are purchased at competitive prices. Produce site specific material schedules Assist the Buyer/s in the collation of documentation and issuing of material tender enquires for new sites/phases. Assist the Buyer/s in the assessment and comparison of material quotations. Process new material orders. Process site purchase orders for replacement materials and assist in production of monthly reports detailing expenditure. Work with the Buyer to research new products. Carry out the invoice checking procedure and where necessary negotiate credits. Assist the commercial team in the management of aged debt. Continually monitor material lead times, keeping build and site managers informed, instigate forward material allocation when necessary. Assist with site call-offs. Provide general assistance to the Commercial department as and when required Assist the site teams in chasing deliveries, keeping build and site managers informed of any delays. Provide support for Sub-Contract packages. Preparing tender information, chasing tender returns, raising low value orders and chasing the return of signed orders Support the bid team in chasing tender returns & providing material check prices Attend departmental meetings as required. Deal with queries from site managers. Maintain open lines of communication with colleagues in other departments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.