HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds including accountants, cybercrime specialists, criminal justice professionals, tax professionals click apply for full job details
Mar 27, 2024
Full time
HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds including accountants, cybercrime specialists, criminal justice professionals, tax professionals click apply for full job details
SPR are proud to be recruiting for Administration Assistants for our esteemed client, with positions available in the vibrant Liverpool area, this will be on a Temporary assignment. Location: Liverpool, L2 Rate: £14.71ph Working Hours: 35hrs per week Reporting To: Team Leader Key Responsibilities Working in multi-functional teams covering administration, the collection of local taxation, cashiering, and customer contact. To carry out general administrative duties related to the production of school travel passes. To work on all types of cases and accounts ensuring appropriate procedures are followed. Take steps to safeguard benefit expenditure, prevent and detect fraud wherever possible. Work co-operatively with investigators, other staff and other organisations to tackle benefit fraud and other fraud, maintain standards of integrity as laid down in the Code of Conduct and Personal Standards of Behaviour. To contribute to the process of continually improving customer access to quality, cost effective services and promote a positive image of the Council, working as part of an integrated team. To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information. To provide administrative services and to use, develop and maintain procedures and codes of working practice that maintain and enhance quality. To undertake any other duties and responsibilities within the grade of the post and work within the Council's commitment to equal opportunities and customer Comprehensive training will be provided, and successful candidates will be expected to work on-site until the training program is successfully completed. Applications: Apply now by submitting your CV to this advertisement or send your CV to For more information, contact Starting Point Recruitment where one of the team will be happy to help we look forward to hearing from you!
Mar 25, 2024
Full time
SPR are proud to be recruiting for Administration Assistants for our esteemed client, with positions available in the vibrant Liverpool area, this will be on a Temporary assignment. Location: Liverpool, L2 Rate: £14.71ph Working Hours: 35hrs per week Reporting To: Team Leader Key Responsibilities Working in multi-functional teams covering administration, the collection of local taxation, cashiering, and customer contact. To carry out general administrative duties related to the production of school travel passes. To work on all types of cases and accounts ensuring appropriate procedures are followed. Take steps to safeguard benefit expenditure, prevent and detect fraud wherever possible. Work co-operatively with investigators, other staff and other organisations to tackle benefit fraud and other fraud, maintain standards of integrity as laid down in the Code of Conduct and Personal Standards of Behaviour. To contribute to the process of continually improving customer access to quality, cost effective services and promote a positive image of the Council, working as part of an integrated team. To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information. To provide administrative services and to use, develop and maintain procedures and codes of working practice that maintain and enhance quality. To undertake any other duties and responsibilities within the grade of the post and work within the Council's commitment to equal opportunities and customer Comprehensive training will be provided, and successful candidates will be expected to work on-site until the training program is successfully completed. Applications: Apply now by submitting your CV to this advertisement or send your CV to For more information, contact Starting Point Recruitment where one of the team will be happy to help we look forward to hearing from you!
Lloyds Banking Group Fraud Investigator Pay £12.00 per hour Hours 37.5 hours per week between the operating hours of Mon-Sun 7am-11pm After satisfactory completion of training and assessment, potential to work remotely from home Part Time Permanent Contract! Working within the Debit Card Fraud operation is an interesting role coming with great job satisfaction. Daily, you will deal with bank customers subject to fraudulent transactions including responding to customer calls in relation to confirmed or suspected fraud on their Debit Card. We also deal with suspected Fraudulent transactions whereby the bank has blocked the transaction for security and the customer contacts us to confirm the discuss. To be an effective Fraud Prevention Specialist it is beneficial to: Be eagle-eyed, have a keen eye for detail and investigation. Be comfortable asking the uncomfortable questions and challenge people with confidence. To act without hesitation when necessary and make independent choices. Each role Fraud area we work in involves handling incoming calls, accurately identifying the caller and then understanding whether fraud has taken place or not. You will then be empowered to make an informed decision to approve/reject the transaction or to authorise a refund to the customer. Benefits of working at Firstsource There is a huge list of benefits of working for Firstsource, here s some of our favourites; Health Shield Medical Cashback Plan 29 days off every year, rising with every year of employment Fortnightly Pay Employee Discounts with well-known retailers Town Centre Location A kitchenette equipped with fridges, microwaves & coffee makers Amazing progression opportunities Job security, guaranteed hours Casual dress code You ll also be working for the 2023 winner of the Best Outsourced Contact Centre in the North East! Who are we looking for? Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers. What can you expect in this role? You ll start your time with us by going through our 6 week award winning training! First 2 weeks will be spent in the classroom learning about all of our state of the art banking systems and getting to grips with the different services available to our customers. The next 4 weeks will be spent doing on the job training. This means that our team of experienced Firstsource employees will be there on hand whenever you get stuck or want to double check anything you have learned, so that you can perform to your fullest potential! After training that s when the fun really starts. You will be moved onto a rotational shift pattern between the hours of 7am and 10:30pm with a fixed shift pattern and a focus more on afternoon shifts. You will have plenty of opportunities to earn extra incentives with regular daily, weekly and monthly incentives that can be based on your performance or even something completely non-work related like who has the best Christmas jumper or best dressed on pyjamas day! For more information please call (phone number removed). Career Progression You ve probably heard in other job adverts say that career progression is an option, well at Firstsource it is pretty much inevitable, majority of our agents will start with doing general customer service, but progress into other roles. This can be anywhere from more advanced areas to Recruitment or HR. Also there are great opportunities to move into leadership roles. We are passionate about investing in our own employees, so if you put in the work, the sky is truly the limit! Firstsource is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.
Mar 23, 2024
Full time
Lloyds Banking Group Fraud Investigator Pay £12.00 per hour Hours 37.5 hours per week between the operating hours of Mon-Sun 7am-11pm After satisfactory completion of training and assessment, potential to work remotely from home Part Time Permanent Contract! Working within the Debit Card Fraud operation is an interesting role coming with great job satisfaction. Daily, you will deal with bank customers subject to fraudulent transactions including responding to customer calls in relation to confirmed or suspected fraud on their Debit Card. We also deal with suspected Fraudulent transactions whereby the bank has blocked the transaction for security and the customer contacts us to confirm the discuss. To be an effective Fraud Prevention Specialist it is beneficial to: Be eagle-eyed, have a keen eye for detail and investigation. Be comfortable asking the uncomfortable questions and challenge people with confidence. To act without hesitation when necessary and make independent choices. Each role Fraud area we work in involves handling incoming calls, accurately identifying the caller and then understanding whether fraud has taken place or not. You will then be empowered to make an informed decision to approve/reject the transaction or to authorise a refund to the customer. Benefits of working at Firstsource There is a huge list of benefits of working for Firstsource, here s some of our favourites; Health Shield Medical Cashback Plan 29 days off every year, rising with every year of employment Fortnightly Pay Employee Discounts with well-known retailers Town Centre Location A kitchenette equipped with fridges, microwaves & coffee makers Amazing progression opportunities Job security, guaranteed hours Casual dress code You ll also be working for the 2023 winner of the Best Outsourced Contact Centre in the North East! Who are we looking for? Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers. What can you expect in this role? You ll start your time with us by going through our 6 week award winning training! First 2 weeks will be spent in the classroom learning about all of our state of the art banking systems and getting to grips with the different services available to our customers. The next 4 weeks will be spent doing on the job training. This means that our team of experienced Firstsource employees will be there on hand whenever you get stuck or want to double check anything you have learned, so that you can perform to your fullest potential! After training that s when the fun really starts. You will be moved onto a rotational shift pattern between the hours of 7am and 10:30pm with a fixed shift pattern and a focus more on afternoon shifts. You will have plenty of opportunities to earn extra incentives with regular daily, weekly and monthly incentives that can be based on your performance or even something completely non-work related like who has the best Christmas jumper or best dressed on pyjamas day! For more information please call (phone number removed). Career Progression You ve probably heard in other job adverts say that career progression is an option, well at Firstsource it is pretty much inevitable, majority of our agents will start with doing general customer service, but progress into other roles. This can be anywhere from more advanced areas to Recruitment or HR. Also there are great opportunities to move into leadership roles. We are passionate about investing in our own employees, so if you put in the work, the sky is truly the limit! Firstsource is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.
Lloyds Banking Group Fraud Investigator Pay £12.00 per hour Hours 37.5 hours per week between the operating hours of Mon-Sun 7am-11pm After satisfactory completion of training and assessment, potential to work remotely from home Part Time Permanent Contract! Working within the Debit Card Fraud operation is an interesting role coming with great job satisfaction. Daily, you will deal with bank customers subject to fraudulent transactions including responding to customer calls in relation to confirmed or suspected fraud on their Debit Card. We also deal with suspected Fraudulent transactions whereby the bank has blocked the transaction for security and the customer contacts us to confirm the discuss. To be an effective Fraud Prevention Specialist it is beneficial to: Be eagle-eyed, have a keen eye for detail and investigation. Be comfortable asking the uncomfortable questions and challenge people with confidence. To act without hesitation when necessary and make independent choices. Each role Fraud area we work in involves handling incoming calls, accurately identifying the caller and then understanding whether fraud has taken place or not. You will then be empowered to make an informed decision to approve/reject the transaction or to authorise a refund to the customer. Benefits of working at Firstsource There is a huge list of benefits of working for Firstsource, here s some of our favourites; Health Shield Medical Cashback Plan 29 days off every year, rising with every year of employment Fortnightly Pay Employee Discounts with well-known retailers Town Centre Location A kitchenette equipped with fridges, microwaves & coffee makers Amazing progression opportunities Job security, guaranteed hours Casual dress code You ll also be working for the 2023 winner of the Best Outsourced Contact Centre in the North East! Who are we looking for? Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers. What can you expect in this role? You ll start your time with us by going through our 6 week award winning training! First 2 weeks will be spent in the classroom learning about all of our state of the art banking systems and getting to grips with the different services available to our customers. The next 4 weeks will be spent doing on the job training. This means that our team of experienced Firstsource employees will be there on hand whenever you get stuck or want to double check anything you have learned, so that you can perform to your fullest potential! After training that s when the fun really starts. You will be moved onto a rotational shift pattern between the hours of 7am and 10:30pm with a fixed shift pattern and a focus more on afternoon shifts. You will have plenty of opportunities to earn extra incentives with regular daily, weekly and monthly incentives that can be based on your performance or even something completely non-work related like who has the best Christmas jumper or best dressed on pyjamas day! For more information please call (phone number removed). Career Progression You ve probably heard in other job adverts say that career progression is an option, well at Firstsource it is pretty much inevitable, majority of our agents will start with doing general customer service, but progress into other roles. This can be anywhere from more advanced areas to Recruitment or HR. Also there are great opportunities to move into leadership roles. We are passionate about investing in our own employees, so if you put in the work, the sky is truly the limit! Firstsource is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.
Mar 22, 2024
Full time
Lloyds Banking Group Fraud Investigator Pay £12.00 per hour Hours 37.5 hours per week between the operating hours of Mon-Sun 7am-11pm After satisfactory completion of training and assessment, potential to work remotely from home Part Time Permanent Contract! Working within the Debit Card Fraud operation is an interesting role coming with great job satisfaction. Daily, you will deal with bank customers subject to fraudulent transactions including responding to customer calls in relation to confirmed or suspected fraud on their Debit Card. We also deal with suspected Fraudulent transactions whereby the bank has blocked the transaction for security and the customer contacts us to confirm the discuss. To be an effective Fraud Prevention Specialist it is beneficial to: Be eagle-eyed, have a keen eye for detail and investigation. Be comfortable asking the uncomfortable questions and challenge people with confidence. To act without hesitation when necessary and make independent choices. Each role Fraud area we work in involves handling incoming calls, accurately identifying the caller and then understanding whether fraud has taken place or not. You will then be empowered to make an informed decision to approve/reject the transaction or to authorise a refund to the customer. Benefits of working at Firstsource There is a huge list of benefits of working for Firstsource, here s some of our favourites; Health Shield Medical Cashback Plan 29 days off every year, rising with every year of employment Fortnightly Pay Employee Discounts with well-known retailers Town Centre Location A kitchenette equipped with fridges, microwaves & coffee makers Amazing progression opportunities Job security, guaranteed hours Casual dress code You ll also be working for the 2023 winner of the Best Outsourced Contact Centre in the North East! Who are we looking for? Amazing customer service is at the heart of everything we do! This means we are looking for people who are customer focused, with great listening skills and who are pro-active about taking ownership of all customers queries. Our future agents will also have the ability to deal with sometimes difficult customers and handle tricky customer conversations, while staying professional when things get tough. And most importantly, are driven to go above and beyond for our customers. What can you expect in this role? You ll start your time with us by going through our 6 week award winning training! First 2 weeks will be spent in the classroom learning about all of our state of the art banking systems and getting to grips with the different services available to our customers. The next 4 weeks will be spent doing on the job training. This means that our team of experienced Firstsource employees will be there on hand whenever you get stuck or want to double check anything you have learned, so that you can perform to your fullest potential! After training that s when the fun really starts. You will be moved onto a rotational shift pattern between the hours of 7am and 10:30pm with a fixed shift pattern and a focus more on afternoon shifts. You will have plenty of opportunities to earn extra incentives with regular daily, weekly and monthly incentives that can be based on your performance or even something completely non-work related like who has the best Christmas jumper or best dressed on pyjamas day! For more information please call (phone number removed). Career Progression You ve probably heard in other job adverts say that career progression is an option, well at Firstsource it is pretty much inevitable, majority of our agents will start with doing general customer service, but progress into other roles. This can be anywhere from more advanced areas to Recruitment or HR. Also there are great opportunities to move into leadership roles. We are passionate about investing in our own employees, so if you put in the work, the sky is truly the limit! Firstsource is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.
Join our team in a global fraud / cybercrime role! Work closely with a major technology and retail client, combating fraud and cybercrime across the world. Your impact will be key to their strategy, managing investigations and supporting criminal enforcement actions. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role We are looking to fill a number of positions working on a project with one of the firm's key clients - who is a major global technology and retail company. The role will involve you working closely with this client, either as an employee of CMS or through a secondment to the client directly. You will assist in fraud and cybercrime investigations across the globe, offering legal support in the pursuit of criminal and civil enforcement actions, in a variety of territories. The role is a key part of the client's strategy, supporting the combatting of fraud and cybercrime. A significant amount of the work will involve managing and co-ordinating investigations, with a view to bringing criminal enforcement actions, as well as some civil claims. Some of these criminal and/or civil enforcement actions will be made in the UK, but most will be made outside of the UK (with the assistance of local law firms), including in Europe and India. The role will involve high levels of client contact, analysis of complex data packages and preparation of trial material, such as witness statements and exhibits, as well as the management and progression of your own varied caseload. About You We are looking for a solicitor or barrister who is an 1-3 years PQE. The associate must be ambitious, who has had exposure to criminal (and ideally also civil) fraud work, and is confident engaging with commercial clients. The associate must also be able to show either experience or aptitude in managing and driving forwards their own caseload. Useful, but not essential, will be knowledge of cybercrime or e-commerce related fraud issues, any exposure to large programmatic projects and experience of instructing investigators, counsel & overseas law firms. Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please click here to view the diversity pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Mar 22, 2024
Full time
Join our team in a global fraud / cybercrime role! Work closely with a major technology and retail client, combating fraud and cybercrime across the world. Your impact will be key to their strategy, managing investigations and supporting criminal enforcement actions. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role We are looking to fill a number of positions working on a project with one of the firm's key clients - who is a major global technology and retail company. The role will involve you working closely with this client, either as an employee of CMS or through a secondment to the client directly. You will assist in fraud and cybercrime investigations across the globe, offering legal support in the pursuit of criminal and civil enforcement actions, in a variety of territories. The role is a key part of the client's strategy, supporting the combatting of fraud and cybercrime. A significant amount of the work will involve managing and co-ordinating investigations, with a view to bringing criminal enforcement actions, as well as some civil claims. Some of these criminal and/or civil enforcement actions will be made in the UK, but most will be made outside of the UK (with the assistance of local law firms), including in Europe and India. The role will involve high levels of client contact, analysis of complex data packages and preparation of trial material, such as witness statements and exhibits, as well as the management and progression of your own varied caseload. About You We are looking for a solicitor or barrister who is an 1-3 years PQE. The associate must be ambitious, who has had exposure to criminal (and ideally also civil) fraud work, and is confident engaging with commercial clients. The associate must also be able to show either experience or aptitude in managing and driving forwards their own caseload. Useful, but not essential, will be knowledge of cybercrime or e-commerce related fraud issues, any exposure to large programmatic projects and experience of instructing investigators, counsel & overseas law firms. Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please click here to view the diversity pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds including accountants, cybercrime specialists, criminal justice professionals, tax professionals click apply for full job details
Mar 22, 2024
Full time
HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds including accountants, cybercrime specialists, criminal justice professionals, tax professionals click apply for full job details
At Monzo, tackling financial crime is an essential part of what we do. We have specialised financial crime operational teams which we call 'Pillars' with each 'Pillar' focusing on a specific business area or set of risks and typologies. These include business banking, anti-money laundering / countering terrorist financing (AML/CTF), fraud, law enforcement engagement, and screening for politically exposed persons (PEPs) and sanctions, to name a few. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Anti-Money Laundering Senior Investigators are key to our strategy within financial crime operations. Their main focus is to support our Team Managers and Investigators in achieving excellent quality and maintaining strong performance while completing some of our higher risk, high complexity financial crime tasks. Our Investigators are trained and focused on tasks related to their 'Pillar', allowing them to build subject matter expertise and help us protect Monzo, our customers, and our society. At Monzo, collaboration is key, so we also work together across Pillars when required. Responsibilities: Investigating complex or high-risk AML tasks. Writing and submitting high-quality suspicious activity reports (SARs) to the National Crime Agency (NCA). Performing quality control checks on some of our highest risk tasks. Approving tasks submitted by Investigators. Assisting Team Managers in answering technical escalations from their team. Coaching new team members or supporting technical development to improve quality or performance outcomes. Working closely with management and stakeholders to share emerging trends and embed guidance changes. Working Hours: 40 hours per week; 9AM - 6PM, Monday - Friday, with a weekend rotation. Salary: £25,000 - £33,000, depending on relevant experience or qualifications. You will also have access to a range of benefits including share options for further details please visit our website benefit page. Logistics: This is a remote (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment. Essential Requirements and Qualifications Experience in financial crime or fraud A strong understanding of financial crime trends and typologies, specifically anti-money laundering Able to demonstrate an understanding of the UK Suspicious Activity Reporting (SAR) regime Able to give feedback with kindness to colleagues Excellent investigatory and decision making skills Preferred Experience and Qualifications Significant experience conducting anti-money laundering investigations in a financial services operations setting Holds, or is working towards a qualification in Financial Crime, or similar industry qualification Able to identify areas for improvement and provide potential solutions Experience supporting your colleagues with coaching and reviewing their work The ability to proactively identify risks and propose solutions to mitigate them We appreciate you may not tick every one of the boxes above but we would still be keen to hear from you if you have relevant transferable skills and a passion for fighting financial crime. Closing date for applications is 29th September at 5pm and the first start date for this role is 14th November 2022. Please note that no holidays can be approved during the first 5 weeks of training. Please apply for this job with your Monzo email address so that Greenhouse automatically tags you as an internal applicant. We keep our updates to email instead of Slack (so we can easily send from Greenhouse and keep proper records), so make sure you check your Monzo mail Equal Opportunity Statement We are actively creating an equitable environment for all of our team hiring to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report . We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Job Type: Full-time
Sep 24, 2022
Full time
At Monzo, tackling financial crime is an essential part of what we do. We have specialised financial crime operational teams which we call 'Pillars' with each 'Pillar' focusing on a specific business area or set of risks and typologies. These include business banking, anti-money laundering / countering terrorist financing (AML/CTF), fraud, law enforcement engagement, and screening for politically exposed persons (PEPs) and sanctions, to name a few. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Anti-Money Laundering Senior Investigators are key to our strategy within financial crime operations. Their main focus is to support our Team Managers and Investigators in achieving excellent quality and maintaining strong performance while completing some of our higher risk, high complexity financial crime tasks. Our Investigators are trained and focused on tasks related to their 'Pillar', allowing them to build subject matter expertise and help us protect Monzo, our customers, and our society. At Monzo, collaboration is key, so we also work together across Pillars when required. Responsibilities: Investigating complex or high-risk AML tasks. Writing and submitting high-quality suspicious activity reports (SARs) to the National Crime Agency (NCA). Performing quality control checks on some of our highest risk tasks. Approving tasks submitted by Investigators. Assisting Team Managers in answering technical escalations from their team. Coaching new team members or supporting technical development to improve quality or performance outcomes. Working closely with management and stakeholders to share emerging trends and embed guidance changes. Working Hours: 40 hours per week; 9AM - 6PM, Monday - Friday, with a weekend rotation. Salary: £25,000 - £33,000, depending on relevant experience or qualifications. You will also have access to a range of benefits including share options for further details please visit our website benefit page. Logistics: This is a remote (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment. Essential Requirements and Qualifications Experience in financial crime or fraud A strong understanding of financial crime trends and typologies, specifically anti-money laundering Able to demonstrate an understanding of the UK Suspicious Activity Reporting (SAR) regime Able to give feedback with kindness to colleagues Excellent investigatory and decision making skills Preferred Experience and Qualifications Significant experience conducting anti-money laundering investigations in a financial services operations setting Holds, or is working towards a qualification in Financial Crime, or similar industry qualification Able to identify areas for improvement and provide potential solutions Experience supporting your colleagues with coaching and reviewing their work The ability to proactively identify risks and propose solutions to mitigate them We appreciate you may not tick every one of the boxes above but we would still be keen to hear from you if you have relevant transferable skills and a passion for fighting financial crime. Closing date for applications is 29th September at 5pm and the first start date for this role is 14th November 2022. Please note that no holidays can be approved during the first 5 weeks of training. Please apply for this job with your Monzo email address so that Greenhouse automatically tags you as an internal applicant. We keep our updates to email instead of Slack (so we can easily send from Greenhouse and keep proper records), so make sure you check your Monzo mail Equal Opportunity Statement We are actively creating an equitable environment for all of our team hiring to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report . We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Job Type: Full-time
At Monzo, tackling financial crime is an essential part of what we do. We have specialised financial crime operational teams which we call 'Pillars' with each 'Pillar' focusing on a specific business area or set of risks and typologies. These include business banking, anti-money laundering / countering terrorist financing (AML/CTF), fraud, law enforcement engagement, and screening for politically exposed persons (PEPs) and sanctions, to name a few. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Anti-Money Laundering Senior Investigators are key to our strategy within financial crime operations. Their main focus is to support our Team Managers and Investigators in achieving excellent quality and maintaining strong performance while completing some of our higher risk, high complexity financial crime tasks. Our Investigators are trained and focused on tasks related to their 'Pillar', allowing them to build subject matter expertise and help us protect Monzo, our customers, and our society. At Monzo, collaboration is key, so we also work together across Pillars when required. Responsibilities: Investigating complex or high-risk AML tasks. Writing and submitting high-quality suspicious activity reports (SARs) to the National Crime Agency (NCA). Performing quality control checks on some of our highest risk tasks. Approving tasks submitted by Investigators. Assisting Team Managers in answering technical escalations from their team. Coaching new team members or supporting technical development to improve quality or performance outcomes. Working closely with management and stakeholders to share emerging trends and embed guidance changes. Working Hours: 40 hours per week; 9AM - 6PM, Monday - Friday, with a weekend rotation. Salary: £25,000 - £33,000, depending on relevant experience or qualifications. You will also have access to a range of benefits including share options for further details please visit our website benefit page. Logistics: This is a remote (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment. Essential Requirements and Qualifications Experience in financial crime or fraud A strong understanding of financial crime trends and typologies, specifically anti-money laundering Able to demonstrate an understanding of the UK Suspicious Activity Reporting (SAR) regime Able to give feedback with kindness to colleagues Excellent investigatory and decision making skills Preferred Experience and Qualifications Significant experience conducting anti-money laundering investigations in a financial services operations setting Holds, or is working towards a qualification in Financial Crime, or similar industry qualification Able to identify areas for improvement and provide potential solutions Experience supporting your colleagues with coaching and reviewing their work The ability to proactively identify risks and propose solutions to mitigate them We appreciate you may not tick every one of the boxes above but we would still be keen to hear from you if you have relevant transferable skills and a passion for fighting financial crime. Closing date for applications is 29th September at 5pm and the first start date for this role is 14th November 2022. Please note that no holidays can be approved during the first 5 weeks of training. Please apply for this job with your Monzo email address so that Greenhouse automatically tags you as an internal applicant. We keep our updates to email instead of Slack (so we can easily send from Greenhouse and keep proper records), so make sure you check your Monzo mail Equal Opportunity Statement We are actively creating an equitable environment for all of our team hiring to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report . We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Job Type: Full-time
Sep 24, 2022
Full time
At Monzo, tackling financial crime is an essential part of what we do. We have specialised financial crime operational teams which we call 'Pillars' with each 'Pillar' focusing on a specific business area or set of risks and typologies. These include business banking, anti-money laundering / countering terrorist financing (AML/CTF), fraud, law enforcement engagement, and screening for politically exposed persons (PEPs) and sanctions, to name a few. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Anti-Money Laundering Senior Investigators are key to our strategy within financial crime operations. Their main focus is to support our Team Managers and Investigators in achieving excellent quality and maintaining strong performance while completing some of our higher risk, high complexity financial crime tasks. Our Investigators are trained and focused on tasks related to their 'Pillar', allowing them to build subject matter expertise and help us protect Monzo, our customers, and our society. At Monzo, collaboration is key, so we also work together across Pillars when required. Responsibilities: Investigating complex or high-risk AML tasks. Writing and submitting high-quality suspicious activity reports (SARs) to the National Crime Agency (NCA). Performing quality control checks on some of our highest risk tasks. Approving tasks submitted by Investigators. Assisting Team Managers in answering technical escalations from their team. Coaching new team members or supporting technical development to improve quality or performance outcomes. Working closely with management and stakeholders to share emerging trends and embed guidance changes. Working Hours: 40 hours per week; 9AM - 6PM, Monday - Friday, with a weekend rotation. Salary: £25,000 - £33,000, depending on relevant experience or qualifications. You will also have access to a range of benefits including share options for further details please visit our website benefit page. Logistics: This is a remote (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment. Essential Requirements and Qualifications Experience in financial crime or fraud A strong understanding of financial crime trends and typologies, specifically anti-money laundering Able to demonstrate an understanding of the UK Suspicious Activity Reporting (SAR) regime Able to give feedback with kindness to colleagues Excellent investigatory and decision making skills Preferred Experience and Qualifications Significant experience conducting anti-money laundering investigations in a financial services operations setting Holds, or is working towards a qualification in Financial Crime, or similar industry qualification Able to identify areas for improvement and provide potential solutions Experience supporting your colleagues with coaching and reviewing their work The ability to proactively identify risks and propose solutions to mitigate them We appreciate you may not tick every one of the boxes above but we would still be keen to hear from you if you have relevant transferable skills and a passion for fighting financial crime. Closing date for applications is 29th September at 5pm and the first start date for this role is 14th November 2022. Please note that no holidays can be approved during the first 5 weeks of training. Please apply for this job with your Monzo email address so that Greenhouse automatically tags you as an internal applicant. We keep our updates to email instead of Slack (so we can easily send from Greenhouse and keep proper records), so make sure you check your Monzo mail Equal Opportunity Statement We are actively creating an equitable environment for all of our team hiring to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report . We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Job Type: Full-time
Credit Investigator Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities for brilliant Administrators to join our busy, growing Financial Services team. As Credit Investigator you will assess and process customer credit account requests in line with set criteria, quality and regulatory standards and expectations Processing of customer credit account requests, adhering to TCF and SRL's standards and expectations Providing pre-account fraud detection and call handling as required Reviewing remediation activity on customer account and updating appropriately Maintaining the accuracy of assigned processes and procedures Processing of credit file amendment requests against set criteria following the principles of reciprocity Adhering to all compliance, governance, risk and SRL standards, ensuring that the right customer outcomes are achieved. Who are we looking for? Experience of working within the retail, financial services sector Knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection is desirable Ability to deliver in a fast-paced environment Delivery and customer focussed Experience of effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving Ability to manage conflict and knows when to escalate Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Sep 23, 2022
Full time
Credit Investigator Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities for brilliant Administrators to join our busy, growing Financial Services team. As Credit Investigator you will assess and process customer credit account requests in line with set criteria, quality and regulatory standards and expectations Processing of customer credit account requests, adhering to TCF and SRL's standards and expectations Providing pre-account fraud detection and call handling as required Reviewing remediation activity on customer account and updating appropriately Maintaining the accuracy of assigned processes and procedures Processing of credit file amendment requests against set criteria following the principles of reciprocity Adhering to all compliance, governance, risk and SRL standards, ensuring that the right customer outcomes are achieved. Who are we looking for? Experience of working within the retail, financial services sector Knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection is desirable Ability to deliver in a fast-paced environment Delivery and customer focussed Experience of effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving Ability to manage conflict and knows when to escalate Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Fraud Advisor Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
Sep 23, 2022
Full time
Fraud Advisor Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
Job Description Be responsible for conducting a wide variety of ethical, business conduct investigations across the HS2 project, ensuring lessons learned are identified and investigation recommendations are reported on and tracked. You will also undertake fraud risk assessments and assist with fraud, bribery and corruption investigations. You will work closely with our supply chain partners when unethical activity is suspected within the wider supply chain, working with the relevant contractors subject matter experts. About the Role: Managing an allocated caseload of (appropriate to experience) investigations relating to alleged unethical behaviour Investigating all allocated cases efficiently using a variety of investigation techniques in accordance with legislation and HS2's investigation standards Updating the Head of Counter Fraud & Business Ethics on the progress of the investigation Supporting team, as and when directed, on complex cases under investigation Gathering evidence from systems, supply chain partners, interviews, etc Maintenance of investigation log /documentation Production of investigation reports and evidential material to appropriate standards, including the identification of recommendations and tracking of such Giving evidence at court, tribunal and/ or disciplinary proceedings Collaborate with other investigatory compliance, audit and law enforcement bodies, both internally and externally Work jointly with HR to support and conduct proportionate and responsible misconduct investigations To assist the Counter Fraud function in utilising data analytics to pro-actively search for instances of fraud, bribery and corruption Maintain excellent working relationships with key stakeholders Assist the Head of Counter Fraud and Business Ethics and Fraud Investigator in building the Counter Fraud and Business Ethics function To work with and support the Counter Fraud & Business Ethics team to: o Deliver training on fraud awareness to HS2 staff and contractors/ delivery partners; and o Conduct regular fraud risk assessments on all business activities, including providing expert guidance in reviewing functions and workflow processes to minimise fraud risks Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to communicate effectively at different levels and provide concise and professional advice to the required audience Ability to conduct compliance/ ethics or fraud investigations Ability to effectively interpret and evaluate information gathered during investigations, drawing conclusions in relation to offences/ breaches and to provide recommendations Ability to work with stakeholders at all levels to manage conflicts and conduct difficult discussions/ interviews and close matters in a timely manner Analytical skills and ability to undertake multiple investigations contemporaneously which are running at different speeds and in an ever-changing environment Ability to produce and present information to a variety of stakeholders, whilst enabling succinct investigation reports to be produced with minimal amendment Knowledge: Professional accreditation in investigations discipline e.g. Certified Fraud Examiner (CFE, )Professional Investigations Programme - Level 2 (PIP), Accredited Counter Fraud Specialist (ACFS - Expert), Advanced Professional Certificate in Investigative Practice (APCIP) Professionalism in Security Management (PINS) Type of experience: Experience in dealing with ethics, compliance or fraud issues in a commercial organisation Experience of undertaking whistleblowing investigations Experience of investigating allegations of unethical behaviour in a complex supply chain structure Experience of the detection and investigation of unethical behaviour Experience of investigation report writing, and the identification of lessons learned and recommendations Creation and delivery of training (compliance, ethics or fraud) • Experience of operating in a matrix management environment. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 22, 2022
Full time
Job Description Be responsible for conducting a wide variety of ethical, business conduct investigations across the HS2 project, ensuring lessons learned are identified and investigation recommendations are reported on and tracked. You will also undertake fraud risk assessments and assist with fraud, bribery and corruption investigations. You will work closely with our supply chain partners when unethical activity is suspected within the wider supply chain, working with the relevant contractors subject matter experts. About the Role: Managing an allocated caseload of (appropriate to experience) investigations relating to alleged unethical behaviour Investigating all allocated cases efficiently using a variety of investigation techniques in accordance with legislation and HS2's investigation standards Updating the Head of Counter Fraud & Business Ethics on the progress of the investigation Supporting team, as and when directed, on complex cases under investigation Gathering evidence from systems, supply chain partners, interviews, etc Maintenance of investigation log /documentation Production of investigation reports and evidential material to appropriate standards, including the identification of recommendations and tracking of such Giving evidence at court, tribunal and/ or disciplinary proceedings Collaborate with other investigatory compliance, audit and law enforcement bodies, both internally and externally Work jointly with HR to support and conduct proportionate and responsible misconduct investigations To assist the Counter Fraud function in utilising data analytics to pro-actively search for instances of fraud, bribery and corruption Maintain excellent working relationships with key stakeholders Assist the Head of Counter Fraud and Business Ethics and Fraud Investigator in building the Counter Fraud and Business Ethics function To work with and support the Counter Fraud & Business Ethics team to: o Deliver training on fraud awareness to HS2 staff and contractors/ delivery partners; and o Conduct regular fraud risk assessments on all business activities, including providing expert guidance in reviewing functions and workflow processes to minimise fraud risks Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to communicate effectively at different levels and provide concise and professional advice to the required audience Ability to conduct compliance/ ethics or fraud investigations Ability to effectively interpret and evaluate information gathered during investigations, drawing conclusions in relation to offences/ breaches and to provide recommendations Ability to work with stakeholders at all levels to manage conflicts and conduct difficult discussions/ interviews and close matters in a timely manner Analytical skills and ability to undertake multiple investigations contemporaneously which are running at different speeds and in an ever-changing environment Ability to produce and present information to a variety of stakeholders, whilst enabling succinct investigation reports to be produced with minimal amendment Knowledge: Professional accreditation in investigations discipline e.g. Certified Fraud Examiner (CFE, )Professional Investigations Programme - Level 2 (PIP), Accredited Counter Fraud Specialist (ACFS - Expert), Advanced Professional Certificate in Investigative Practice (APCIP) Professionalism in Security Management (PINS) Type of experience: Experience in dealing with ethics, compliance or fraud issues in a commercial organisation Experience of undertaking whistleblowing investigations Experience of investigating allegations of unethical behaviour in a complex supply chain structure Experience of the detection and investigation of unethical behaviour Experience of investigation report writing, and the identification of lessons learned and recommendations Creation and delivery of training (compliance, ethics or fraud) • Experience of operating in a matrix management environment. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Technical Consultant About Us Everything we do creates a safer future. Our people have a shared vision to protect the connected world, to create and deliver intelligent global solutions across and an ever changing financial crime landscape. We are obsessed about solving problems for our customers, we bring together great minds who face tough challenges on a daily basis, and are encouraged to make a difference. Together, we make the world a safer place. Make everyday matter. About The Team Technical Consultants provide critical solution and domain knowledge to Financial Services clients. This is often associated with but not restricted to the implementation and operation of the NetReveal solution. The successful candidate will work in the Professional Services team as a Technical Consultant with our clients in the Financial Services sector. They will be an independent thinking problem solver able to consult on, design and implement a range of solutions across, our Financial Services product line. About The Role This role offers a unique opportunity to gain experience in industry leading Financial Services solutions and to work with our flagship suite of compliance and counter fraud products called NetReveal. These products are rapidly gaining market dominance in the detection and prevention of financial crime and fraud. You will have the opportunity to work on NetReveal product implementation and integrate enterprise solutions with blue chip clients. This role can be based out of London, Guildford or Dublin. What You Will Be Doing - Develop Compliance and Fraud Detection models - Work collaboratively with members of our clients teams installing software releases on their environments and assist in testing and trouble-shooting issues on the client s environments - Create hosted environments for our SaaS clients - Provide consultancy and best practice guidance on how to operate and maintain the solutions on client environments - Design and build automated scripts for operation of hosted solutions - Adhere to and enhance software development approaches and methodologies - Analyse and develop data processing software for large scale and real-time processing - Participate in the preparation for and delivery of workshops with clients' risk, compliance and fraud teams, investigators and data teams - Deliver high quality work to meet client expectations and project deadlines - Respond to and resolve project issues - Mentoring and supporting graduates and junior team members Key Skills : SQL experience, either Oracle or Postgres preferred Exposure to and experience working in Unix environment Experience in software management and version control e.g. SVN Desirable skills: Application server experience e.g. Webpshere, Jboss, Tomcat, Wildfly Python Scripting Experience in cloud technologies e.g AWS , Azure Shell scripting Life at BAE Systems Applied Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Financial Services At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the financial sector is one of the biggest targets for cyber-attacks. Our Financial Services business unit is responsible for all of our clients in the financial sector and handle all areas of these relationships. AI s Financial Services Division helps banks, insurers and other major financial institutions to combat fraud, unauthorised trading and money laundering, and meets their regulatory compliance obligations. As a member of the Financial Services business unit, you will be responsible for providing critical services to clients in the financial sector and ensure that we remain a leading name in cyber security. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
Technical Consultant About Us Everything we do creates a safer future. Our people have a shared vision to protect the connected world, to create and deliver intelligent global solutions across and an ever changing financial crime landscape. We are obsessed about solving problems for our customers, we bring together great minds who face tough challenges on a daily basis, and are encouraged to make a difference. Together, we make the world a safer place. Make everyday matter. About The Team Technical Consultants provide critical solution and domain knowledge to Financial Services clients. This is often associated with but not restricted to the implementation and operation of the NetReveal solution. The successful candidate will work in the Professional Services team as a Technical Consultant with our clients in the Financial Services sector. They will be an independent thinking problem solver able to consult on, design and implement a range of solutions across, our Financial Services product line. About The Role This role offers a unique opportunity to gain experience in industry leading Financial Services solutions and to work with our flagship suite of compliance and counter fraud products called NetReveal. These products are rapidly gaining market dominance in the detection and prevention of financial crime and fraud. You will have the opportunity to work on NetReveal product implementation and integrate enterprise solutions with blue chip clients. This role can be based out of London, Guildford or Dublin. What You Will Be Doing - Develop Compliance and Fraud Detection models - Work collaboratively with members of our clients teams installing software releases on their environments and assist in testing and trouble-shooting issues on the client s environments - Create hosted environments for our SaaS clients - Provide consultancy and best practice guidance on how to operate and maintain the solutions on client environments - Design and build automated scripts for operation of hosted solutions - Adhere to and enhance software development approaches and methodologies - Analyse and develop data processing software for large scale and real-time processing - Participate in the preparation for and delivery of workshops with clients' risk, compliance and fraud teams, investigators and data teams - Deliver high quality work to meet client expectations and project deadlines - Respond to and resolve project issues - Mentoring and supporting graduates and junior team members Key Skills : SQL experience, either Oracle or Postgres preferred Exposure to and experience working in Unix environment Experience in software management and version control e.g. SVN Desirable skills: Application server experience e.g. Webpshere, Jboss, Tomcat, Wildfly Python Scripting Experience in cloud technologies e.g AWS , Azure Shell scripting Life at BAE Systems Applied Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Financial Services At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the financial sector is one of the biggest targets for cyber-attacks. Our Financial Services business unit is responsible for all of our clients in the financial sector and handle all areas of these relationships. AI s Financial Services Division helps banks, insurers and other major financial institutions to combat fraud, unauthorised trading and money laundering, and meets their regulatory compliance obligations. As a member of the Financial Services business unit, you will be responsible for providing critical services to clients in the financial sector and ensure that we remain a leading name in cyber security. We all have a role to play in defending our clients, and this is yours.
Fraud Intelligence Analyst - Motor Insurance Location - Tunbridge Wells, Kent (Hybrid role- a mixture of work from home and office) Salary - £22,000 - £24,000 + competitive benefits packages Mon-Fri-9am-5pm My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. The group has recently become one of the UK's largest motor insurance providers and is expanding rapidly! Due to continued growth, they are currently seeking an analytical individual to join Fraud Intelligence Team based in Tunbridge Wells. The Intelligence Analyst will proactively help to reduce the company's exposure to Motor Insurance Fraud through the effective assessment and handling of financial crime intelligence. Your role will be to analyse a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities and evaluate the threat to the business and direct investigations in line with organisational processes and objectives. Responsibilities: Collate and validate intelligence and evaluate the reliability of sources and credibility of information Undertake background inquiries and analysis on suspect motor claims/policies and fraud rings to build up an intelligence picture Deliver information informal reports Prepare and submit IFED Referrals for Policy Fraud Screening suspect motor policies and claims against known fraud indicators and other risk factors and thereafter identifying cases where analysis and investigation is required Management of policy fraud rings, identifying wider exposure, and taking action to prevent further exposure. Analyse data using specialist data mining/fraud management software and a variety of desktop tools as well as various internet checks and databases to assist with profiling and to determine the direction of the investigation Oversee and/or take part in system search trials and provide results to Policy Fraud Manager on the adverse results Conduct Open Source Investigation to create Desktop Research Reports that will aid Investigators and be included as referrals to the IFB and IFED Maintaining close links with teams within the Counter Fraud Department to ensure effective processes are in place for the co-ordination of cross-divisional enquiries/operations Assist in making sure the team is the hub of all Counter Fraud intelligence for a seamless process Assisting with the production of Fraud Statistics, Management Information, and Root Cause Analysis Attending market intelligence forums to ensure awareness remains current and provide updates to the Intelligence Team and other areas of the business where relevant Assist the Administrative staff in processing the incoming Intelligence as and when necessary Developing and maintaining effective relationships with colleagues and business partners Pro-actively managing personal training and development requirements Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter Continuously promote and adhere to our Customer Charter promises and Visions & Value Skills Required: Self-Starter Strategic Thinker Excellent Microsoft Office skills, including Excel Experience of insurance fraud an advantage Data analysis experience desirable The company offers, a highly competitive remuneration package, excellent benefits, and fantastic opportunities for personal and long career development in a rewarding environment working for one of The Sunday Times best companies to work for in the UK.
Dec 08, 2021
Full time
Fraud Intelligence Analyst - Motor Insurance Location - Tunbridge Wells, Kent (Hybrid role- a mixture of work from home and office) Salary - £22,000 - £24,000 + competitive benefits packages Mon-Fri-9am-5pm My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. The group has recently become one of the UK's largest motor insurance providers and is expanding rapidly! Due to continued growth, they are currently seeking an analytical individual to join Fraud Intelligence Team based in Tunbridge Wells. The Intelligence Analyst will proactively help to reduce the company's exposure to Motor Insurance Fraud through the effective assessment and handling of financial crime intelligence. Your role will be to analyse a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities and evaluate the threat to the business and direct investigations in line with organisational processes and objectives. Responsibilities: Collate and validate intelligence and evaluate the reliability of sources and credibility of information Undertake background inquiries and analysis on suspect motor claims/policies and fraud rings to build up an intelligence picture Deliver information informal reports Prepare and submit IFED Referrals for Policy Fraud Screening suspect motor policies and claims against known fraud indicators and other risk factors and thereafter identifying cases where analysis and investigation is required Management of policy fraud rings, identifying wider exposure, and taking action to prevent further exposure. Analyse data using specialist data mining/fraud management software and a variety of desktop tools as well as various internet checks and databases to assist with profiling and to determine the direction of the investigation Oversee and/or take part in system search trials and provide results to Policy Fraud Manager on the adverse results Conduct Open Source Investigation to create Desktop Research Reports that will aid Investigators and be included as referrals to the IFB and IFED Maintaining close links with teams within the Counter Fraud Department to ensure effective processes are in place for the co-ordination of cross-divisional enquiries/operations Assist in making sure the team is the hub of all Counter Fraud intelligence for a seamless process Assisting with the production of Fraud Statistics, Management Information, and Root Cause Analysis Attending market intelligence forums to ensure awareness remains current and provide updates to the Intelligence Team and other areas of the business where relevant Assist the Administrative staff in processing the incoming Intelligence as and when necessary Developing and maintaining effective relationships with colleagues and business partners Pro-actively managing personal training and development requirements Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter Continuously promote and adhere to our Customer Charter promises and Visions & Value Skills Required: Self-Starter Strategic Thinker Excellent Microsoft Office skills, including Excel Experience of insurance fraud an advantage Data analysis experience desirable The company offers, a highly competitive remuneration package, excellent benefits, and fantastic opportunities for personal and long career development in a rewarding environment working for one of The Sunday Times best companies to work for in the UK.