Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes difference? We are looking for a Spanish or Portuguese speaking Customer Service Manager to join a Global, award-winning company based in Watford. The Customer Service Manager will be overseeing a team of 15 Spanish and Portuguese speaking executives and must be able to speak English and either Spanish or Portuguese fluently. This position would suit someone who is committed, ambitious and looking to join a company who are well established in the market. The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances. About the role: The Customer Service Manager will be responsible for a team of 15 executives. The role involves ensuring that support is provided to customers in an effective, timely and exceptional manner. The Manager is responsible for the team engagement and progression, ensuring that the team have the access to the resources they need to provide the exceptional level of customer service required. The Manager works alongside the rest of the senior leadership teams within the business including working closely with 4 customer service managers in sister teams. The office has great public transport links and free onsite parking so is suitable for any commuter. The team work on a hybrid basis, Mon - Fri 08:30 - 17:00 Duties to include: Ensuring the team are delivering exceptional customer support through all communication mediums Analysing processes, planning, and implementing change Continuous improvement of procedures Create and analyse reports and present data Operational forecasting Developing members of the team through training Overseeing the recruitment of new members into the team Setting KPI's and ensuring team members achieve them Support the team to prioritise workloads Manage the implementation of new computer systems to improve ways of working Candidate Requirements: To have Manager / Supervisor / Team Leader experience in an office-based environment To be fluent in English and at least one of the following languages - Spanish or Portuguese To have experience using CRM systems and be proficient in all MS Office programs including Excel Experience in people management, project management and change management Be a critical thinker and able to collect, process and analyse data Be able to lead a team effectively and strive to create a working environment where people thrive Be able to communicate effectively with stakeholders Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Mar 29, 2024
Full time
Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes difference? We are looking for a Spanish or Portuguese speaking Customer Service Manager to join a Global, award-winning company based in Watford. The Customer Service Manager will be overseeing a team of 15 Spanish and Portuguese speaking executives and must be able to speak English and either Spanish or Portuguese fluently. This position would suit someone who is committed, ambitious and looking to join a company who are well established in the market. The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances. About the role: The Customer Service Manager will be responsible for a team of 15 executives. The role involves ensuring that support is provided to customers in an effective, timely and exceptional manner. The Manager is responsible for the team engagement and progression, ensuring that the team have the access to the resources they need to provide the exceptional level of customer service required. The Manager works alongside the rest of the senior leadership teams within the business including working closely with 4 customer service managers in sister teams. The office has great public transport links and free onsite parking so is suitable for any commuter. The team work on a hybrid basis, Mon - Fri 08:30 - 17:00 Duties to include: Ensuring the team are delivering exceptional customer support through all communication mediums Analysing processes, planning, and implementing change Continuous improvement of procedures Create and analyse reports and present data Operational forecasting Developing members of the team through training Overseeing the recruitment of new members into the team Setting KPI's and ensuring team members achieve them Support the team to prioritise workloads Manage the implementation of new computer systems to improve ways of working Candidate Requirements: To have Manager / Supervisor / Team Leader experience in an office-based environment To be fluent in English and at least one of the following languages - Spanish or Portuguese To have experience using CRM systems and be proficient in all MS Office programs including Excel Experience in people management, project management and change management Be a critical thinker and able to collect, process and analyse data Be able to lead a team effectively and strive to create a working environment where people thrive Be able to communicate effectively with stakeholders Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Executive AssistantLondon (Hybrid)Contract until end of 2024£25 p/hIf you're looking for a career that will help you stand out, join our client, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, our client offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role Executive Assistant.Principal Accountabilities:• Represent the Banker, exercising confidentiality, discretion and personal sensitivity in all aspects of the role, exercising judgement and taking decisions on their behalf• Own and manage multiple complex diaries, using initiative to resolve conflicts and anticipating the banker's requirements, ensuring efficient scheduling of meetings, co-ordinating with all relevant parties to ensure best possible use of time• Anticipate, coordinate and manage complex international travel and meeting schedules and prepare itineraries• Extensive client liaison, maintenance of client relationships at senior level (including client PAs)• Manage and maintain key communication networks, building excellent rapport within team and maintaining effective relationships showing discretion as required• Take ownership of all enquiries, resolving, escalating or identifying alternative contacts as appropriate• Dealing proactively with all correspondence and meeting actions• Anticipate issues, offering practical and timely solutions, upwardly referring as necessary• Assist in maintaining client/market activity and preparing/distributing information packs, presentation when required• Anticipate and provide/collate all relevant documents through understanding the nature of the ongoing work/projects of the team• Project manage and organise large events/conferences as appropriate to the role• Provide support and coaching for others, actively source and share knowledge with others• Provide cover as appropriate, working collaboratively with other team members, ensuring phone line(s) are manned at all times.• Ensure own, and enable bankers, timely compliance with HSBC policies, procedures and protocols, including performance review process• Operate within policy and seek to use the most cost effective solutions, eg travel/expenses requests are within policy and budget, encourage greater use of video conferencing as an alternative to travel, managing room bookings (no shows) etc• Role model and ambassador for desirable secretarial behaviours and competencies, providing cover for others in the team as requested• Support on technology eg for presentations, video conferencing etcSkillset / Knowledge & Experience Required• Experience in dealing with people at the senior/C-Suite Level• Investment banking experience is strongly desirable• Banking experience is essential• Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role• Strong teamwork skills• Ability to work in a fast paced environment• Ability to build and maintain strong internal and external relationships• Proactive with good organisational skills and forward planning• Excellent communication skills• Project professionalism at all times being resilient under pressureIf you are interested in this position, please do not hesitate to reach out! Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
Mar 29, 2024
Full time
Executive AssistantLondon (Hybrid)Contract until end of 2024£25 p/hIf you're looking for a career that will help you stand out, join our client, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, our client offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role Executive Assistant.Principal Accountabilities:• Represent the Banker, exercising confidentiality, discretion and personal sensitivity in all aspects of the role, exercising judgement and taking decisions on their behalf• Own and manage multiple complex diaries, using initiative to resolve conflicts and anticipating the banker's requirements, ensuring efficient scheduling of meetings, co-ordinating with all relevant parties to ensure best possible use of time• Anticipate, coordinate and manage complex international travel and meeting schedules and prepare itineraries• Extensive client liaison, maintenance of client relationships at senior level (including client PAs)• Manage and maintain key communication networks, building excellent rapport within team and maintaining effective relationships showing discretion as required• Take ownership of all enquiries, resolving, escalating or identifying alternative contacts as appropriate• Dealing proactively with all correspondence and meeting actions• Anticipate issues, offering practical and timely solutions, upwardly referring as necessary• Assist in maintaining client/market activity and preparing/distributing information packs, presentation when required• Anticipate and provide/collate all relevant documents through understanding the nature of the ongoing work/projects of the team• Project manage and organise large events/conferences as appropriate to the role• Provide support and coaching for others, actively source and share knowledge with others• Provide cover as appropriate, working collaboratively with other team members, ensuring phone line(s) are manned at all times.• Ensure own, and enable bankers, timely compliance with HSBC policies, procedures and protocols, including performance review process• Operate within policy and seek to use the most cost effective solutions, eg travel/expenses requests are within policy and budget, encourage greater use of video conferencing as an alternative to travel, managing room bookings (no shows) etc• Role model and ambassador for desirable secretarial behaviours and competencies, providing cover for others in the team as requested• Support on technology eg for presentations, video conferencing etcSkillset / Knowledge & Experience Required• Experience in dealing with people at the senior/C-Suite Level• Investment banking experience is strongly desirable• Banking experience is essential• Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role• Strong teamwork skills• Ability to work in a fast paced environment• Ability to build and maintain strong internal and external relationships• Proactive with good organisational skills and forward planning• Excellent communication skills• Project professionalism at all times being resilient under pressureIf you are interested in this position, please do not hesitate to reach out! Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us.We are recruiting for a Head of Information Assurance, Governance, Risk & Compliance to manage all areas of Information Assurance activity and policy across AWE. To manage appropriate and adequate levels of Cyber Defence. To assist the CISO in ensuring that AWE manages Technical Information Risk within the boundaries set by the risk appetite. To provide expert advice on Technical Information Security to senior leaders, managers, and staff. Location - Reading areaSalary - £58,640 - £85,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include:Market leading contributory pension schemeGenerous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off)Flexible working hoursSalary sacrifice schemeConsideration for either full time or part time hours. Just let us know on your application if you wish to work part timeRelocation package available (terms and conditions apply) Key Accountabilities:Manage the provision and maintenance of Information Assurance Services.Management of appropriate Information Security principles, policies and resources are in place to protect information.Manage the Information Assurance Awareness and training regime at AWE.Ensure that AWE Information Assurance staff are appropriately skilled with development plans as necessary.Enable the performance and results of the team. Make sure that team members have the capabilities to get the work done now and in the future.Engage and inspire colleagues, promoting a diverse and inclusive environment that encourages them to seek opportunities for continuous improvement and personal development.Maintains and promotes high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities:Management of continual assurance (Secure By Design) processes when applied to AWE systems.Provide oversight of Technical Information Risk across AWE including those systems and risk that lie outside IS.Advise executive and senior management on the response to HMG policy, international standards and accepted good practice in Information Security.Provide SME input for Information Security on the development of policies and systems.Assist in the engagement with HMG and national bodies and international partners to strengthen AWE Cyber defences through collaboration.Build and lead a team of professional Information Assurance personnel of both AWE staff and contractors.Establish and meet relevant skills frameworks for information assurance staff.Manage Information Assurance activities as delegated by CISO.The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Although not to be considered a checklist we would like the successful candidate to be able to demonstrate: Experience delivering assurance services in a changing environment, at pace and with competing priorities.Proficiency performing risk, impact, and vulnerability assessments, and defining mitigation strategies. Experience working in a Government/ Defence/ Highly regulated/ Highly sensitive environment.Experience developing staff to keep pace with emerging technologies and assurance techniques.Project management skills, including budgeting and resource management.Experience of applying industry standards such as ISO27001, NIST 800-53, NCSC Cyber Assurance Framework (CAF), IEC 62443.Understanding of Continual Assurance (Secure by Design) principles, and their application to new and legacy IT systems and services. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Mar 29, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us.We are recruiting for a Head of Information Assurance, Governance, Risk & Compliance to manage all areas of Information Assurance activity and policy across AWE. To manage appropriate and adequate levels of Cyber Defence. To assist the CISO in ensuring that AWE manages Technical Information Risk within the boundaries set by the risk appetite. To provide expert advice on Technical Information Security to senior leaders, managers, and staff. Location - Reading areaSalary - £58,640 - £85,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include:Market leading contributory pension schemeGenerous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off)Flexible working hoursSalary sacrifice schemeConsideration for either full time or part time hours. Just let us know on your application if you wish to work part timeRelocation package available (terms and conditions apply) Key Accountabilities:Manage the provision and maintenance of Information Assurance Services.Management of appropriate Information Security principles, policies and resources are in place to protect information.Manage the Information Assurance Awareness and training regime at AWE.Ensure that AWE Information Assurance staff are appropriately skilled with development plans as necessary.Enable the performance and results of the team. Make sure that team members have the capabilities to get the work done now and in the future.Engage and inspire colleagues, promoting a diverse and inclusive environment that encourages them to seek opportunities for continuous improvement and personal development.Maintains and promotes high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities:Management of continual assurance (Secure By Design) processes when applied to AWE systems.Provide oversight of Technical Information Risk across AWE including those systems and risk that lie outside IS.Advise executive and senior management on the response to HMG policy, international standards and accepted good practice in Information Security.Provide SME input for Information Security on the development of policies and systems.Assist in the engagement with HMG and national bodies and international partners to strengthen AWE Cyber defences through collaboration.Build and lead a team of professional Information Assurance personnel of both AWE staff and contractors.Establish and meet relevant skills frameworks for information assurance staff.Manage Information Assurance activities as delegated by CISO.The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Although not to be considered a checklist we would like the successful candidate to be able to demonstrate: Experience delivering assurance services in a changing environment, at pace and with competing priorities.Proficiency performing risk, impact, and vulnerability assessments, and defining mitigation strategies. Experience working in a Government/ Defence/ Highly regulated/ Highly sensitive environment.Experience developing staff to keep pace with emerging technologies and assurance techniques.Project management skills, including budgeting and resource management.Experience of applying industry standards such as ISO27001, NIST 800-53, NCSC Cyber Assurance Framework (CAF), IEC 62443.Understanding of Continual Assurance (Secure by Design) principles, and their application to new and legacy IT systems and services. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Who are we looking for? Non-Executive Directors The work of the Non-Executive Board members is critical in ensuring an effective translation of the Government†s Agricultural and Food Strategies into reality, underpinned by sound financial, environmental and social corporate governance to ensure a commercially viable business model. Ideal Candidates will bring a knowledge-rich skill set that will have experience in: Business development and commercialisation The processing sector and/or food sector, to complement existing skills on the board The commercial agricultural sector Meat industry/processing Government liaison and policy As a member of the board, you will support the Chair and the Senior Management Team of Isle Of Man Meat Company Limited in finalising the long term strategy, driving efficiency and ensuring that Manx meat and Isle of Man Meats is a successful contributor to the Island†s social and economic ambitions, and importantly supports local food security in an economically viable manner. In this role, you will be applying your agricultural knowledge and red meat experience within an organisation, where transparency, public accountability and independence of judgement are key characteristics. Non-Executive Board members are required to commit for approximately 30 days per annum You will be responsible for the following duties: Board Attendance: Prepare for, and attend, regular meetings of the Board and any sub-committees, and contribute to Board development. Corporate Governance: Support the Chair, other Directors and senior management in the governance and stewardship of the Isle of Man Meat Company. Deliver high standards of corporate governance, accountability, transparency, financial management, environmental and society focussed responsibilities and corporate values and conduct. Values & Conduct: Role-model the Isle of Man Meat Company Values. Abide by the Isle of Man Government Corporate Governance principles and Code of Conduct Compliance: Act within the applicable legal and regulatory frameworks and uphold the requirements and controls set out in the Shareholder Agreement. Performance: Contribute to and influence the work of the Board to ensure high levels of performance and value for money in the way the Isle of Man Meat Company conducts its business. Systemic Approach: Question, debate, constructively challenge and utilise evidence-based practice to ensure integrity and high standards of problem solving and decision-making. Subject-Matter Expertise: Bring independent knowledge, capabilities and skills based on previous experience and how you can apply your knowledge to the direction and governance of the Isle of Man Meat Company. How to apply and find out more Interested parties should apply in writing attaching their Curriculum Vitae with a covering letter setting out their skills and experience that relate to these posts. The address for applications is Thie Slieau Whallian, Foxdale Road, St. Johns, Isle of Man, IM4 3AS. Alternatively please email: . All correspondence should be clearly marked with "Non-Executive Director" IOMMCL. You can also contact Scott Gallacher, Chief Officer, Department for Environment, Food & Agriculture â€" with any queries about these positions. It is likely that the interviews for shortlisted applicants will take place on or around the 3rd May 2024. If necessary, interviews can be conducted remotely. The closing date for receipt of applications is 11.59pm on Friday 19 April 2024. Please note any applications received after this time will not be accepted. Company Tab The Isle of Man Meat Company Ltd. operates as an †arms-length†company from the Department of Environment, Food & Agriculture to procure and process livestock to facilitate a vibrant agricultural industry and support the local food market and contribute towards food security for the Island. The company was formed in 2018 and has 2 shareholders; the Department of Environment, Food & Agriculture (DEFA) and the Fatstock Marketing Association (FMA). Following four years since its formation, consideration is being given to its future operating model and the long term direction of the business. It is an exciting but challenging time to be part of the Board of Isle of Man Meats Ltd., with a wholescale organisational change programme underway. The transformation work is driving improved performance in production, sales and relationship management, with an outcome to reduce the level of financial subvention provided by the Department. The Department of Environment, Food and Agriculture are the major shareholder in the company, a model that was established to allow for a focus on commerciality whilst recognising the importance of the processing function for the agricultural sector on the Island. As a shareholder of the business, the Department of Environment, Food & Agriculture are seeking to appoint non-executive directors who can help to drive the business to the next level and provide a reliable interface with the Department so that the balance between food security and commerciality can be managed. You can also apply for this role by clicking the Apply Button.
Mar 29, 2024
Full time
Who are we looking for? Non-Executive Directors The work of the Non-Executive Board members is critical in ensuring an effective translation of the Government†s Agricultural and Food Strategies into reality, underpinned by sound financial, environmental and social corporate governance to ensure a commercially viable business model. Ideal Candidates will bring a knowledge-rich skill set that will have experience in: Business development and commercialisation The processing sector and/or food sector, to complement existing skills on the board The commercial agricultural sector Meat industry/processing Government liaison and policy As a member of the board, you will support the Chair and the Senior Management Team of Isle Of Man Meat Company Limited in finalising the long term strategy, driving efficiency and ensuring that Manx meat and Isle of Man Meats is a successful contributor to the Island†s social and economic ambitions, and importantly supports local food security in an economically viable manner. In this role, you will be applying your agricultural knowledge and red meat experience within an organisation, where transparency, public accountability and independence of judgement are key characteristics. Non-Executive Board members are required to commit for approximately 30 days per annum You will be responsible for the following duties: Board Attendance: Prepare for, and attend, regular meetings of the Board and any sub-committees, and contribute to Board development. Corporate Governance: Support the Chair, other Directors and senior management in the governance and stewardship of the Isle of Man Meat Company. Deliver high standards of corporate governance, accountability, transparency, financial management, environmental and society focussed responsibilities and corporate values and conduct. Values & Conduct: Role-model the Isle of Man Meat Company Values. Abide by the Isle of Man Government Corporate Governance principles and Code of Conduct Compliance: Act within the applicable legal and regulatory frameworks and uphold the requirements and controls set out in the Shareholder Agreement. Performance: Contribute to and influence the work of the Board to ensure high levels of performance and value for money in the way the Isle of Man Meat Company conducts its business. Systemic Approach: Question, debate, constructively challenge and utilise evidence-based practice to ensure integrity and high standards of problem solving and decision-making. Subject-Matter Expertise: Bring independent knowledge, capabilities and skills based on previous experience and how you can apply your knowledge to the direction and governance of the Isle of Man Meat Company. How to apply and find out more Interested parties should apply in writing attaching their Curriculum Vitae with a covering letter setting out their skills and experience that relate to these posts. The address for applications is Thie Slieau Whallian, Foxdale Road, St. Johns, Isle of Man, IM4 3AS. Alternatively please email: . All correspondence should be clearly marked with "Non-Executive Director" IOMMCL. You can also contact Scott Gallacher, Chief Officer, Department for Environment, Food & Agriculture â€" with any queries about these positions. It is likely that the interviews for shortlisted applicants will take place on or around the 3rd May 2024. If necessary, interviews can be conducted remotely. The closing date for receipt of applications is 11.59pm on Friday 19 April 2024. Please note any applications received after this time will not be accepted. Company Tab The Isle of Man Meat Company Ltd. operates as an †arms-length†company from the Department of Environment, Food & Agriculture to procure and process livestock to facilitate a vibrant agricultural industry and support the local food market and contribute towards food security for the Island. The company was formed in 2018 and has 2 shareholders; the Department of Environment, Food & Agriculture (DEFA) and the Fatstock Marketing Association (FMA). Following four years since its formation, consideration is being given to its future operating model and the long term direction of the business. It is an exciting but challenging time to be part of the Board of Isle of Man Meats Ltd., with a wholescale organisational change programme underway. The transformation work is driving improved performance in production, sales and relationship management, with an outcome to reduce the level of financial subvention provided by the Department. The Department of Environment, Food and Agriculture are the major shareholder in the company, a model that was established to allow for a focus on commerciality whilst recognising the importance of the processing function for the agricultural sector on the Island. As a shareholder of the business, the Department of Environment, Food & Agriculture are seeking to appoint non-executive directors who can help to drive the business to the next level and provide a reliable interface with the Department so that the balance between food security and commerciality can be managed. You can also apply for this role by clicking the Apply Button.
Our Internal Audit group is an independent function accountable to the Audit and Examining Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business. The EMEA Credit Markets and Securitized Product Group (SPG) Audit Team is responsible for assessing the adequacy and effectiveness of the control environment of the Credit Trading and SPG (including electronic trading for Credit Trading) business activities in Europe, Middle East and Africa (EMEA) region. This is achieved through a program of audit coverage performed and managed by a team of business and technology audit specialists and coordinated on a global basis with colleagues in other regions. As a Senior Auditor in our Internal Audit group you will plan, execute and document audit reports, partner closely with global Audit colleagues and business stakeholders, and use judgment to strengthen internal controls. The role provides the opportunity to develop a detailed understanding of CIB Markets, specifically Credit Trading and SPG businesses, including electronic trading. Job responsibilities is involved a mix of planning, managing and executing audits. To do this well you will need to work effectively and efficiently with global audit colleagues and business stakeholders, assess the risks and controls at hand, and identify any issues timely. documents the results of your work comprehensively and concisely, and in addition you will also help draft audit reports, risk assessments and risk event summaries. finds ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies. has a mindset of seeking continuous improvement, such as the use of bots or data analytics, in carrying out your work. takes ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and take initiative to seek out opportunity for continued learning. Required qualifications, capabilities, and skills experience of internal or external auditing, or relevant business experience, as the experience you bring to the table will help ensure your success in delivering the audit work you will be responsible for. We're open to reviewing your application even if you do not have auditing experience, as long as transferrable skills can be demonstrated. bachelor's degree (or relevant financial services experience) required ability to operate as an effective auditor, you will have a solid understanding of internal control concepts and the ability to evaluate and determine the adequacy of controls for a given set of risks. strong interpersonal, verbal and written communication skills in order to build trust and credibility with colleagues and stakeholders, while also influencing the actions of the business to improve its control environment. proven ability to multi-task and prioritise effectively and drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies. Preferred qualifications, capabilities, and skills CPA, CIA, ACA and/or Advanced Degree in Finance or Accounting is preferred
Mar 29, 2024
Full time
Our Internal Audit group is an independent function accountable to the Audit and Examining Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business. The EMEA Credit Markets and Securitized Product Group (SPG) Audit Team is responsible for assessing the adequacy and effectiveness of the control environment of the Credit Trading and SPG (including electronic trading for Credit Trading) business activities in Europe, Middle East and Africa (EMEA) region. This is achieved through a program of audit coverage performed and managed by a team of business and technology audit specialists and coordinated on a global basis with colleagues in other regions. As a Senior Auditor in our Internal Audit group you will plan, execute and document audit reports, partner closely with global Audit colleagues and business stakeholders, and use judgment to strengthen internal controls. The role provides the opportunity to develop a detailed understanding of CIB Markets, specifically Credit Trading and SPG businesses, including electronic trading. Job responsibilities is involved a mix of planning, managing and executing audits. To do this well you will need to work effectively and efficiently with global audit colleagues and business stakeholders, assess the risks and controls at hand, and identify any issues timely. documents the results of your work comprehensively and concisely, and in addition you will also help draft audit reports, risk assessments and risk event summaries. finds ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies. has a mindset of seeking continuous improvement, such as the use of bots or data analytics, in carrying out your work. takes ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and take initiative to seek out opportunity for continued learning. Required qualifications, capabilities, and skills experience of internal or external auditing, or relevant business experience, as the experience you bring to the table will help ensure your success in delivering the audit work you will be responsible for. We're open to reviewing your application even if you do not have auditing experience, as long as transferrable skills can be demonstrated. bachelor's degree (or relevant financial services experience) required ability to operate as an effective auditor, you will have a solid understanding of internal control concepts and the ability to evaluate and determine the adequacy of controls for a given set of risks. strong interpersonal, verbal and written communication skills in order to build trust and credibility with colleagues and stakeholders, while also influencing the actions of the business to improve its control environment. proven ability to multi-task and prioritise effectively and drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies. Preferred qualifications, capabilities, and skills CPA, CIA, ACA and/or Advanced Degree in Finance or Accounting is preferred
Bennett and Game Recruitment LTD
Wilmslow, Cheshire
Senior Manager/Director Designate required. My client is seeking a dynamic and experienced individual to join the team as a Senior Manager/Director Designate. This is an exciting opportunity for someone ready to step into a leadership role in a well-established accountancy practice. The successful candidate will be able to demonstrate a track record in leadership skills and have the confidence to d click apply for full job details
Mar 29, 2024
Full time
Senior Manager/Director Designate required. My client is seeking a dynamic and experienced individual to join the team as a Senior Manager/Director Designate. This is an exciting opportunity for someone ready to step into a leadership role in a well-established accountancy practice. The successful candidate will be able to demonstrate a track record in leadership skills and have the confidence to d click apply for full job details
Brook Street are delighted to be in partnership Homes England in their search for a temporary Administrator / Personal Assistant. The Role: provide high-level diverse secretarial and administrative duties for one or two key senior managers, exercising independent judgement and discretion in performing tasks. Duties: Booking and facilitating meetings (face to face, virtual and multisite) Undertake team HR, Finance and other corporate reporting requirements as necessary Co-ordinate any budgets, accounts, invoices and resources as required Support managers with the on boarding of new starters Maintain events or activity forward planners and calendars Diary Management Inbox management Distributing actions and action tracking. Manipulating list reports in Excel Paper collation and deadline tracking The package / what is on offer?: Assignment: Temporary Until the end of August 2024 Rate of Pay: 14.39 Hours: Monday - Friday (35 hours per week) Location: Newcastle city centre Working arrangements: Hybrid Desired skills: Administration Data entry Use of Microsoft packages Organisational skills Using your own initiative Attention to detail Benefits: In return for your work and commitment, working for Brook Street can offer you some fantastic benefits: The opportunity to join and work in the Public Sector Learning and development opportunities to grow your career 28 days Annual Leave per year (pro-rata) Wide variety of flexible benefits and working options to suit your lifestyle Full training and induction Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 29, 2024
Seasonal
Brook Street are delighted to be in partnership Homes England in their search for a temporary Administrator / Personal Assistant. The Role: provide high-level diverse secretarial and administrative duties for one or two key senior managers, exercising independent judgement and discretion in performing tasks. Duties: Booking and facilitating meetings (face to face, virtual and multisite) Undertake team HR, Finance and other corporate reporting requirements as necessary Co-ordinate any budgets, accounts, invoices and resources as required Support managers with the on boarding of new starters Maintain events or activity forward planners and calendars Diary Management Inbox management Distributing actions and action tracking. Manipulating list reports in Excel Paper collation and deadline tracking The package / what is on offer?: Assignment: Temporary Until the end of August 2024 Rate of Pay: 14.39 Hours: Monday - Friday (35 hours per week) Location: Newcastle city centre Working arrangements: Hybrid Desired skills: Administration Data entry Use of Microsoft packages Organisational skills Using your own initiative Attention to detail Benefits: In return for your work and commitment, working for Brook Street can offer you some fantastic benefits: The opportunity to join and work in the Public Sector Learning and development opportunities to grow your career 28 days Annual Leave per year (pro-rata) Wide variety of flexible benefits and working options to suit your lifestyle Full training and induction Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Mar 29, 2024
Full time
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
General Manager/VP, EMEA EMEA - Remote JOB OVERVIEW Legion is a dynamic and innovative software company that is disrupting and redefining best practice in the workforce management software market. With a growing portfolio of global customers and strategic partnerships we are poised for our next phase of growth. We are seeking a visionary General Manager to spearhead our expansion into the European market. As the inaugural Sales Leader in Europe, the General Manager will be at the forefront of our expansion efforts. Reporting directly to the Chief Sales Officer, the GM will be instrumental in helping to devise and execute a comprehensive go-to-market strategy tailored to the European landscape. This pivotal role will require business development and direct selling as well as client and partner engagement to drive demand and the creation of a high performing sales team. RESPONSIBILITIES AND DUTIES GTM strategy development and execution for the EU market Build relationships with decision makers and stakeholders across target client base to build pipeline and close strategic opportunities Negotiate and close contracts with new customers Identify, develop, and nurture relationships with key customers, partners, and stakeholders to build a strong foundation for long-term business growth Leverage existing global customer relationships and technology partnerships to gain footholds and expand market share in Europe Hiring, training, and coaching sales representatives, setting sales targets and monitoring performance Foster a culture of excellence, collaboration, and continuous improvement within the team. Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets Develop granular account-level strategies to communicate Legion's unique value proposition Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities Oversee the day-to-day operations ensuring alignment with the strategic goals. Ensure seamless collaboration and alignment with the global headquarters and other regional entities to maintain a cohesive company direction. Provide insightful market feedback to the product development and marketing teams to guide product enhancements, innovation, and marketing strategies tailored for the European market. Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM REQUIRED SKILLS AND QUALIFICATIONS 15+ years of technology sales and leadership experience Proven track record of successful sales leadership and team management, preferably in a similar industry or technology-driven sectors. Strong strategic thinking and analytical skills, with the ability to translate complex concepts into actionable plans. Excellent communication, negotiation, and relationship-building skills. Deep understanding of the European business landscape, cultural nuances, and regulatory environment. Fluent in English, with proficiency in additional European languages being highly advantageous. Willingness to travel extensively across the region. Proven track record of leading a team in closing $500k-$2mm ARR new business deals Strong application SaaS sales background A mix of large and small company experience. Early stage startup experience highly desired PREFERRED QUALIFICATIONS AND ATTRIBUTES Experience selling and managing teams that sell Workforce Management (WFM) or Human Capital Management (HCM) software solution Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries Proactive and able to command respect through intelligence, hard work, and persistence Personal passion and fervor for industry-leading next generation technology Ability to operate in an environment with limited in country support A great communicator who can distill powerful messages which resonate with customers Track record of building positive relationships with peers Continuous and thoughtful listener, able to learn from customers and leverage input Strong personal work ethic focused on high priority issues; action and results oriented Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior ABOUT LEGION Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. BACKGROUND AND OPPORTUNITY There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig-economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion's mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit EQUAL EMPLOYMENT OPPORTUNITY Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. DISABILITY ACCOMMODATION For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
Mar 29, 2024
Full time
General Manager/VP, EMEA EMEA - Remote JOB OVERVIEW Legion is a dynamic and innovative software company that is disrupting and redefining best practice in the workforce management software market. With a growing portfolio of global customers and strategic partnerships we are poised for our next phase of growth. We are seeking a visionary General Manager to spearhead our expansion into the European market. As the inaugural Sales Leader in Europe, the General Manager will be at the forefront of our expansion efforts. Reporting directly to the Chief Sales Officer, the GM will be instrumental in helping to devise and execute a comprehensive go-to-market strategy tailored to the European landscape. This pivotal role will require business development and direct selling as well as client and partner engagement to drive demand and the creation of a high performing sales team. RESPONSIBILITIES AND DUTIES GTM strategy development and execution for the EU market Build relationships with decision makers and stakeholders across target client base to build pipeline and close strategic opportunities Negotiate and close contracts with new customers Identify, develop, and nurture relationships with key customers, partners, and stakeholders to build a strong foundation for long-term business growth Leverage existing global customer relationships and technology partnerships to gain footholds and expand market share in Europe Hiring, training, and coaching sales representatives, setting sales targets and monitoring performance Foster a culture of excellence, collaboration, and continuous improvement within the team. Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets Develop granular account-level strategies to communicate Legion's unique value proposition Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities Oversee the day-to-day operations ensuring alignment with the strategic goals. Ensure seamless collaboration and alignment with the global headquarters and other regional entities to maintain a cohesive company direction. Provide insightful market feedback to the product development and marketing teams to guide product enhancements, innovation, and marketing strategies tailored for the European market. Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM REQUIRED SKILLS AND QUALIFICATIONS 15+ years of technology sales and leadership experience Proven track record of successful sales leadership and team management, preferably in a similar industry or technology-driven sectors. Strong strategic thinking and analytical skills, with the ability to translate complex concepts into actionable plans. Excellent communication, negotiation, and relationship-building skills. Deep understanding of the European business landscape, cultural nuances, and regulatory environment. Fluent in English, with proficiency in additional European languages being highly advantageous. Willingness to travel extensively across the region. Proven track record of leading a team in closing $500k-$2mm ARR new business deals Strong application SaaS sales background A mix of large and small company experience. Early stage startup experience highly desired PREFERRED QUALIFICATIONS AND ATTRIBUTES Experience selling and managing teams that sell Workforce Management (WFM) or Human Capital Management (HCM) software solution Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries Proactive and able to command respect through intelligence, hard work, and persistence Personal passion and fervor for industry-leading next generation technology Ability to operate in an environment with limited in country support A great communicator who can distill powerful messages which resonate with customers Track record of building positive relationships with peers Continuous and thoughtful listener, able to learn from customers and leverage input Strong personal work ethic focused on high priority issues; action and results oriented Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior ABOUT LEGION Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. BACKGROUND AND OPPORTUNITY There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig-economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion's mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit EQUAL EMPLOYMENT OPPORTUNITY Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. DISABILITY ACCOMMODATION For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
Open source is our beating heart and it's something that fuels our work and our culture. It's where we began. It's where we'll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals ('Crabs') located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we're looking for sideways-thinking Hyperscaler Lead in EMEA Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone - which, let's face it, is an ambitious target. But thanks to our dedicated GTM teams we are growing fast. Right now, we are looking for a Hyperscaler Lead Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential. To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales. Who we are So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we're by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn't just about who we are. It's about who our customers are - and where they want to be. Our values We want individuals who can embody our values of ownership, courage, and openness. What does that mean in practice? We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So we own our decisions and mistakes. Sometimes that takes courage. But we don't falter - we take on challenges with confidence. And right at our heart is openness. We're always open to new ideas - from wherever and whoever they come. The Role: The Partner Lead, Hyperscalers, is responsible for selling Aiven's PaaS to senior-level executives and key decision makers across EMEA partner network, specifically focusing on AWS partnership. This role will be responsible for growing our engagement and partner affiliated pipeline with AWS and relevant ecosystem partners. These activities will involve pipeline management, partner enablement activities planning and implementation and overall partnership development through business planning and implementation. Successful candidates must develop a sound understanding of the Aiven solution, market and political landscape, as well as the partner ecosystem in their region. What You'll Do: Ensure alignment and collaboration with our partners (AWS and their ecosystem being the primary focus of this role) on the existing and new business Work closely with Account Executives, ensuring the pipeline collaboration with our partners Utilize superior presentation, proposal and negotiation skills to develop new and expanded partner opportunities, generate 'partner sourced' pipeline Lead global account management (AWS and selected ecosystem partners) Forecast partner business; drive and forecast marketplace deals Initiate and implement partner enablement activities to increase the awareness of partners' sales and technical teams about Aiven's offering. Work closely with Partner Solution Architects and Product management to initiate and implement co-innovation and technical collaboration projects with our partners Lead the relevant stakeholder alignment across partners' and Aiven teams, inclyuding executives and senior leaders Building and executing partner business plans, ensuring Aiven's status development within relevant partner programs & overachievement of agreed targets Being an active contributor within the global partner sales team, sharing best practices and developing global partner strategy and programs What We're Looking For: 7+ years of enterprise-class software sales experience; Consistent track record of overachievement against revenue targets Demonstrated ability to drive pipeline growth and development through partner engagement and enablement 7+ years of experience in partner sales and partner account management 7+ years of experience working with Hyperscalers, AWS specifically Successful track record of pipeline management in alignment with partners Deep understanding of AWS partner programs, requirements and ways of working Successful in a virtual team setting Experience with Cloud, SaaS, data infrastructure, and/or DevOps Don't worry if your experience doesn't line up perfectly - we still encourage you to apply. We believe in investing in our crabs' professional growth. Our Offer If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. We invest in you Participate in Aiven's equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the equipment you need to set yourself up for success. Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups - empower yourself and others in missions that resonate with you. What else? Your wellbeing matters: we've got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit. Need insurance? We've got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance. Looking after your future: benefit from our provided Pension Plan. Amazing! What's next? If you think Aiven is the place for you, send us your CV and we'll get in touch. How to Recognise and Avoid Employment Scams There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam. Here at Aiven, all of our emails relating to recruitment come from domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you're unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don't hesitate to reach out to us at . Equal Opportunities Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at .
Mar 29, 2024
Full time
Open source is our beating heart and it's something that fuels our work and our culture. It's where we began. It's where we'll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals ('Crabs') located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we're looking for sideways-thinking Hyperscaler Lead in EMEA Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone - which, let's face it, is an ambitious target. But thanks to our dedicated GTM teams we are growing fast. Right now, we are looking for a Hyperscaler Lead Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential. To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales. Who we are So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we're by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn't just about who we are. It's about who our customers are - and where they want to be. Our values We want individuals who can embody our values of ownership, courage, and openness. What does that mean in practice? We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So we own our decisions and mistakes. Sometimes that takes courage. But we don't falter - we take on challenges with confidence. And right at our heart is openness. We're always open to new ideas - from wherever and whoever they come. The Role: The Partner Lead, Hyperscalers, is responsible for selling Aiven's PaaS to senior-level executives and key decision makers across EMEA partner network, specifically focusing on AWS partnership. This role will be responsible for growing our engagement and partner affiliated pipeline with AWS and relevant ecosystem partners. These activities will involve pipeline management, partner enablement activities planning and implementation and overall partnership development through business planning and implementation. Successful candidates must develop a sound understanding of the Aiven solution, market and political landscape, as well as the partner ecosystem in their region. What You'll Do: Ensure alignment and collaboration with our partners (AWS and their ecosystem being the primary focus of this role) on the existing and new business Work closely with Account Executives, ensuring the pipeline collaboration with our partners Utilize superior presentation, proposal and negotiation skills to develop new and expanded partner opportunities, generate 'partner sourced' pipeline Lead global account management (AWS and selected ecosystem partners) Forecast partner business; drive and forecast marketplace deals Initiate and implement partner enablement activities to increase the awareness of partners' sales and technical teams about Aiven's offering. Work closely with Partner Solution Architects and Product management to initiate and implement co-innovation and technical collaboration projects with our partners Lead the relevant stakeholder alignment across partners' and Aiven teams, inclyuding executives and senior leaders Building and executing partner business plans, ensuring Aiven's status development within relevant partner programs & overachievement of agreed targets Being an active contributor within the global partner sales team, sharing best practices and developing global partner strategy and programs What We're Looking For: 7+ years of enterprise-class software sales experience; Consistent track record of overachievement against revenue targets Demonstrated ability to drive pipeline growth and development through partner engagement and enablement 7+ years of experience in partner sales and partner account management 7+ years of experience working with Hyperscalers, AWS specifically Successful track record of pipeline management in alignment with partners Deep understanding of AWS partner programs, requirements and ways of working Successful in a virtual team setting Experience with Cloud, SaaS, data infrastructure, and/or DevOps Don't worry if your experience doesn't line up perfectly - we still encourage you to apply. We believe in investing in our crabs' professional growth. Our Offer If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. We invest in you Participate in Aiven's equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the equipment you need to set yourself up for success. Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups - empower yourself and others in missions that resonate with you. What else? Your wellbeing matters: we've got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit. Need insurance? We've got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance. Looking after your future: benefit from our provided Pension Plan. Amazing! What's next? If you think Aiven is the place for you, send us your CV and we'll get in touch. How to Recognise and Avoid Employment Scams There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam. Here at Aiven, all of our emails relating to recruitment come from domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you're unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don't hesitate to reach out to us at . Equal Opportunities Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at .
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
Mar 29, 2024
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! day to day responsibilities Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes INDMANJ
The Pilkington Family Trust
St. Helens, Merseyside
Job Title: Head of Welfare and Communities Location: Enterprise Centre, Salisbury Street, St Helens, Merseyside Salary: Salary 55,000 per annum, (potentially more for exceptional candidate) Job Type: Full time, permanent, 37.5 hours a week An opportunity has arisen for a dynamic and innovative leader to head up our Welfare and Community Teams at the Pilkington Family Trust, an established endowed charity based in St Helens managed by Pilkington Retirement Services Limited. Job Purpose: Leadership and management of the Welfare and Community Teams including Ruskin Lodge To support the continued development and effective delivery of all Welfare and Community programmes To ensure compliance across all CQC regulatory activity To ensure safeguarding of vulnerable people we support is a priority including safe practice and management of breaches General Responsibilities: Deputise for the CEO in any absence including senior manager on call support The organisation works within a 24/7 care setting in which you may need to work any 5 of the 7 days in the week Welfare Programme: Manage the Welfare Team and Community Teams, ensuring appropriate supervision and support in line with the Trust policies Provide guidance and advice regarding the operation of the Welfare and Community Programme and suggest suitable changes, as appropriate, to the Chief Executive and Trustees Ensure that the Welfare and Community Programmes are person centred, meet the needs of individuals and the community, and are fit for purpose Management: As a member of the Senior Management Team, contribute to the overall operational control of the organisation and preparation of long-term strategic development plans of the Trust, ensuring effective communication to teams and volunteers Research and prepare annual operational plans, for the development of programmes, within the available Trust Funds' resources and in compliance with Health and Social Care policies and practices at national and local level Ensure that the Trust Funds supplement, do not duplicate, Government and/or Local Authority policies for beneficiaries Quality and Compliance: Ensure contract compliance and CQC regulatory compliance with all care and support services delivered at Ruskin Lodge under its CQC registration Ensure that all employees and Volunteers are aware of their responsibilities under the Health and Safety at Work Act and conduct their work accordingly Develop and maintain with the CEO a robust audit programme and Service Improvement Plan for Welfare and Community Programme including Ruskin Lodge Finance: Ensure effective and robust financial controls and processes are in place for the management of designated budgets within your control Carry out monthly review of management accounts and budgets to ensure in line with agreed income and expenditure, and to identify deviations against agreed targets The Candidate: Reporting directly to the Chief Executive the Trust is looking for a highly experienced individual who will foster a culture of excellence, with a strong background in health and social care/ community development. The successful candidate will oversee a team that provides a community welfare programme and commissions services for older people across the UK. The post will also have responsibility for overseeing a respite service based in St Helens. The successful candidate must have a relevant social care qualification and substantial experience of managing both community and CQC regulated older people's services. The Trust will be embarking on a period of transformation, to ensure our services continue to meet the needs of our beneficiaries and communities including our focus to support the development of our staff teams. The successful candidate will support the development of new services, including new models of delivery. If you feel you fit the bill, then we would love to hear from you. PRSL is an Equal Opportunities Employer and we offer: Attractive salary, terms and conditions Employee Assistance Programme Group Personal Pension Plan Continual training and personal development opportunities A supportive ethos for the well-being of all colleagues Free onsite parking This is a perfect opportunity for somebody who is looking for their next challenge to shape the future landscape in a unique organisation. Closing date for applications: 12 Noon Friday 22nd March 2024 Interview dates: 2nd or 4th April 2024 Please Note: CV's alone will not be accepted. Please click on the APPLY button and attach your CV and supporting statement. Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role. Candidates with the relevant experience or job titles of; Community Manager, Community Team Leader, Community Development Manager, Community Development Team Leader, Health and Wellbeing Manager, Wellbeing Manager, Project Manager, Project Worker, Community Wellbeing Manager, Welfare Officer, Welfare Assistant may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Head of Welfare and Communities Location: Enterprise Centre, Salisbury Street, St Helens, Merseyside Salary: Salary 55,000 per annum, (potentially more for exceptional candidate) Job Type: Full time, permanent, 37.5 hours a week An opportunity has arisen for a dynamic and innovative leader to head up our Welfare and Community Teams at the Pilkington Family Trust, an established endowed charity based in St Helens managed by Pilkington Retirement Services Limited. Job Purpose: Leadership and management of the Welfare and Community Teams including Ruskin Lodge To support the continued development and effective delivery of all Welfare and Community programmes To ensure compliance across all CQC regulatory activity To ensure safeguarding of vulnerable people we support is a priority including safe practice and management of breaches General Responsibilities: Deputise for the CEO in any absence including senior manager on call support The organisation works within a 24/7 care setting in which you may need to work any 5 of the 7 days in the week Welfare Programme: Manage the Welfare Team and Community Teams, ensuring appropriate supervision and support in line with the Trust policies Provide guidance and advice regarding the operation of the Welfare and Community Programme and suggest suitable changes, as appropriate, to the Chief Executive and Trustees Ensure that the Welfare and Community Programmes are person centred, meet the needs of individuals and the community, and are fit for purpose Management: As a member of the Senior Management Team, contribute to the overall operational control of the organisation and preparation of long-term strategic development plans of the Trust, ensuring effective communication to teams and volunteers Research and prepare annual operational plans, for the development of programmes, within the available Trust Funds' resources and in compliance with Health and Social Care policies and practices at national and local level Ensure that the Trust Funds supplement, do not duplicate, Government and/or Local Authority policies for beneficiaries Quality and Compliance: Ensure contract compliance and CQC regulatory compliance with all care and support services delivered at Ruskin Lodge under its CQC registration Ensure that all employees and Volunteers are aware of their responsibilities under the Health and Safety at Work Act and conduct their work accordingly Develop and maintain with the CEO a robust audit programme and Service Improvement Plan for Welfare and Community Programme including Ruskin Lodge Finance: Ensure effective and robust financial controls and processes are in place for the management of designated budgets within your control Carry out monthly review of management accounts and budgets to ensure in line with agreed income and expenditure, and to identify deviations against agreed targets The Candidate: Reporting directly to the Chief Executive the Trust is looking for a highly experienced individual who will foster a culture of excellence, with a strong background in health and social care/ community development. The successful candidate will oversee a team that provides a community welfare programme and commissions services for older people across the UK. The post will also have responsibility for overseeing a respite service based in St Helens. The successful candidate must have a relevant social care qualification and substantial experience of managing both community and CQC regulated older people's services. The Trust will be embarking on a period of transformation, to ensure our services continue to meet the needs of our beneficiaries and communities including our focus to support the development of our staff teams. The successful candidate will support the development of new services, including new models of delivery. If you feel you fit the bill, then we would love to hear from you. PRSL is an Equal Opportunities Employer and we offer: Attractive salary, terms and conditions Employee Assistance Programme Group Personal Pension Plan Continual training and personal development opportunities A supportive ethos for the well-being of all colleagues Free onsite parking This is a perfect opportunity for somebody who is looking for their next challenge to shape the future landscape in a unique organisation. Closing date for applications: 12 Noon Friday 22nd March 2024 Interview dates: 2nd or 4th April 2024 Please Note: CV's alone will not be accepted. Please click on the APPLY button and attach your CV and supporting statement. Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role. Candidates with the relevant experience or job titles of; Community Manager, Community Team Leader, Community Development Manager, Community Development Team Leader, Health and Wellbeing Manager, Wellbeing Manager, Project Manager, Project Worker, Community Wellbeing Manager, Welfare Officer, Welfare Assistant may also be considered for this role.
Account Executive - Graduate Scheme An amazing Graduate Scheme with a rapidly growing Technology company. Based in Manchester, looking for graduates that are eager to advance their career rapidly within the mass growing IT industry. As an Account Executive, you will be responsible for maintaining relationships with existing clients along with generating new clients, ensuring their technology requirements are met. What's on offer? Proven Graduate scheme with a global managed service provider Mentored by a Senior Account Manager Training/teaching on product stack for 2 Vendor exams Clear career path outlined with progression boosted through mass growth internally Manchester based office with a top tier modern workspace Account Executive role Outbound and inbound sales outreach Generating and developing leads into long term relationships Building up own account base Arranging meetings/visits with clients Proactively calling clients to create needs for additional products and services Account Executive Requirements No sales experience necessary The ability to build relationships with business leaders and decision makers Clear drive and determination to develop own skillset with openness to new opportunities Ability to work in a dynamic environment where hard work and fun are the key ingredients Interests within the technology industry What's on Offer for the Account Executive 22,000 basic salary + OTE 32k (uncapped commission) Perks - Incentives (Holidays, vouchers, lunch clubs, spot prizes) Applicable Skills: Account Management, Business Development Click apply now for immediately consideration for this opportunity.
Mar 29, 2024
Full time
Account Executive - Graduate Scheme An amazing Graduate Scheme with a rapidly growing Technology company. Based in Manchester, looking for graduates that are eager to advance their career rapidly within the mass growing IT industry. As an Account Executive, you will be responsible for maintaining relationships with existing clients along with generating new clients, ensuring their technology requirements are met. What's on offer? Proven Graduate scheme with a global managed service provider Mentored by a Senior Account Manager Training/teaching on product stack for 2 Vendor exams Clear career path outlined with progression boosted through mass growth internally Manchester based office with a top tier modern workspace Account Executive role Outbound and inbound sales outreach Generating and developing leads into long term relationships Building up own account base Arranging meetings/visits with clients Proactively calling clients to create needs for additional products and services Account Executive Requirements No sales experience necessary The ability to build relationships with business leaders and decision makers Clear drive and determination to develop own skillset with openness to new opportunities Ability to work in a dynamic environment where hard work and fun are the key ingredients Interests within the technology industry What's on Offer for the Account Executive 22,000 basic salary + OTE 32k (uncapped commission) Perks - Incentives (Holidays, vouchers, lunch clubs, spot prizes) Applicable Skills: Account Management, Business Development Click apply now for immediately consideration for this opportunity.
About the Department Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Available Locations: London, UK About the Role The UK and Ireland is a market of major importance for Cloudflare. We are looking for a VP/Head of the UK and Ireland to help us invest and grow for the long term and successful future. The VP/Head of UKI will be responsible for driving Cloudflare's revenue in the region, and for building our team, market presence and overall business. The focus of the role will be market facing, with an emphasis on customer and prospect engagement including nurturing of executive relationships with enterprise customers. In addition, the Head of UKI will be the heart and soul of all the UKI's customer facing teams, empowering and providing leadership to all sales and customer functions and teams in the UKI business. What you'll do Drive exceptional sales growth and the overall development of Cloudflare's business in country(s) through successful leadership, organisational building, customer and prospect engagement, and highly effective planning and execution of the go-to-market plan for UKI. Lead all customer and market facing functions within the UKI business including sales, channel, customer success, solutions engineering, business development, support and field marketing. Design, build and execute strategies for Cloudflare's long term success in the UKI in collaboration with regional and global functional leaders. Work closely and cross-functionally with Cloudflare leadership in EMEA and our corporate/global organisation to develop a strong, collaborative partnership that promotes overall success. Help drive the mission/vision of Cloudflare to all stakeholders in the country. Engage effectively with large UKI customers, prospects, partners and other important market players such as public sector leaders, and foster strong relationships with them as the senior leader representing the UKI business. Grow and build the UKI team and drive the local hiring needs for the UKI by working with global functional leadership and recruiting resources. Attract great talent onto the UKI team. Ensure we have large-scale sales and market coverage capacity and that we operate a data and metrics driven country operation to achieve productivity and growth. Develop managers and leaders within your UKI team, while you construct a productive, efficient and effective organisation with multiple management layers over time, as the business grows. Ensure we have proper leadership development-succession planning in place across all teams. Interject as the single point of contact for all UKI sales and customer facing operational concerns, ensuring proper and timely escalation and resolution Ensure that corporate policy and regulatory initiatives are consistently applied and followed by UKI team members. Carry out other duties as necessary to keep the local teams productive and operating inline with local regulations. Outstanding leadership - inspiring interpersonal effectiveness to lead teams, develop talent and effect change. Willing and able to be a "doer" and "influencer" Drive business cadence for regional business plan reviews, forecast calls, customer account/deal reviews, regular team leadership and periodic company-wide kick offs Represent Cloudflare as appropriate at external conferences, media and PR events. Communicate and drive Cloudflare's external agenda in the national press. Develop and maintain relationships with UK and Ireland industry and government agencies and other related associations that are key to Cloudflare's success in the UK and Ireland Market. Desirable competencies, knowledge and experience: General experience: Minimum 15 years of relevant, Regional or Country Leadership, coupled with large scale Sales Management & Channel experience, preferably in Infrastructure SaaS/Cloud area. High Growth at Scale : Track record of leading organisations through rapid growth at scale. Led organisations of greater than 100 sales representatives and greater than 100 supporting functions (greater than 200 staff in total). Led organisations with multiple layers of management and cross functional responsibilities. Able to successfully drive change, accelerate growth at scale. Customer facing: Enterprise/corporate and public sector market rich experience including having a well regarded reputation in the UKI market and strong connections/relationships with large enterprise customers at a senior decision maker level. Experience with complex Go-to-Market models: Developed and implemented successful GTM strategies and processes for scaling. Built and led complex, platform/multi-product sales motion across field/direct, channel and inside sales addressing a multi-segment (SMB to large Enterprise) customer base. Market knowledge: Deep experience and relationships with Infrastructure SaaS/Cloud community in UKI, able to establish, build and grow strong relationships in the market Collaborative, Strategic Builder: Exceptional collaboration, relationship-building and interpersonal skills - with the ability to develop working relationships at all levels of management, both inside and outside Cloudflare. Partner Friendly: Ability to define, develop and lead go-to-market programs leveraging partners in a fast-paced, rapidly changing environment. Experience working closely with channel partners. Effective Communicator: Excellent presentation, verbal and written communication skills; a highly effective influencer. Cultural fit: Curious, empathetic, passionate learner, who values diversity and thrives in a high growth, continuously changing environment. Team builder, team player and a leader.
Mar 29, 2024
Full time
About the Department Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Available Locations: London, UK About the Role The UK and Ireland is a market of major importance for Cloudflare. We are looking for a VP/Head of the UK and Ireland to help us invest and grow for the long term and successful future. The VP/Head of UKI will be responsible for driving Cloudflare's revenue in the region, and for building our team, market presence and overall business. The focus of the role will be market facing, with an emphasis on customer and prospect engagement including nurturing of executive relationships with enterprise customers. In addition, the Head of UKI will be the heart and soul of all the UKI's customer facing teams, empowering and providing leadership to all sales and customer functions and teams in the UKI business. What you'll do Drive exceptional sales growth and the overall development of Cloudflare's business in country(s) through successful leadership, organisational building, customer and prospect engagement, and highly effective planning and execution of the go-to-market plan for UKI. Lead all customer and market facing functions within the UKI business including sales, channel, customer success, solutions engineering, business development, support and field marketing. Design, build and execute strategies for Cloudflare's long term success in the UKI in collaboration with regional and global functional leaders. Work closely and cross-functionally with Cloudflare leadership in EMEA and our corporate/global organisation to develop a strong, collaborative partnership that promotes overall success. Help drive the mission/vision of Cloudflare to all stakeholders in the country. Engage effectively with large UKI customers, prospects, partners and other important market players such as public sector leaders, and foster strong relationships with them as the senior leader representing the UKI business. Grow and build the UKI team and drive the local hiring needs for the UKI by working with global functional leadership and recruiting resources. Attract great talent onto the UKI team. Ensure we have large-scale sales and market coverage capacity and that we operate a data and metrics driven country operation to achieve productivity and growth. Develop managers and leaders within your UKI team, while you construct a productive, efficient and effective organisation with multiple management layers over time, as the business grows. Ensure we have proper leadership development-succession planning in place across all teams. Interject as the single point of contact for all UKI sales and customer facing operational concerns, ensuring proper and timely escalation and resolution Ensure that corporate policy and regulatory initiatives are consistently applied and followed by UKI team members. Carry out other duties as necessary to keep the local teams productive and operating inline with local regulations. Outstanding leadership - inspiring interpersonal effectiveness to lead teams, develop talent and effect change. Willing and able to be a "doer" and "influencer" Drive business cadence for regional business plan reviews, forecast calls, customer account/deal reviews, regular team leadership and periodic company-wide kick offs Represent Cloudflare as appropriate at external conferences, media and PR events. Communicate and drive Cloudflare's external agenda in the national press. Develop and maintain relationships with UK and Ireland industry and government agencies and other related associations that are key to Cloudflare's success in the UK and Ireland Market. Desirable competencies, knowledge and experience: General experience: Minimum 15 years of relevant, Regional or Country Leadership, coupled with large scale Sales Management & Channel experience, preferably in Infrastructure SaaS/Cloud area. High Growth at Scale : Track record of leading organisations through rapid growth at scale. Led organisations of greater than 100 sales representatives and greater than 100 supporting functions (greater than 200 staff in total). Led organisations with multiple layers of management and cross functional responsibilities. Able to successfully drive change, accelerate growth at scale. Customer facing: Enterprise/corporate and public sector market rich experience including having a well regarded reputation in the UKI market and strong connections/relationships with large enterprise customers at a senior decision maker level. Experience with complex Go-to-Market models: Developed and implemented successful GTM strategies and processes for scaling. Built and led complex, platform/multi-product sales motion across field/direct, channel and inside sales addressing a multi-segment (SMB to large Enterprise) customer base. Market knowledge: Deep experience and relationships with Infrastructure SaaS/Cloud community in UKI, able to establish, build and grow strong relationships in the market Collaborative, Strategic Builder: Exceptional collaboration, relationship-building and interpersonal skills - with the ability to develop working relationships at all levels of management, both inside and outside Cloudflare. Partner Friendly: Ability to define, develop and lead go-to-market programs leveraging partners in a fast-paced, rapidly changing environment. Experience working closely with channel partners. Effective Communicator: Excellent presentation, verbal and written communication skills; a highly effective influencer. Cultural fit: Curious, empathetic, passionate learner, who values diversity and thrives in a high growth, continuously changing environment. Team builder, team player and a leader.
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. The impact you'll have: To support loveholidays' goal of becoming Europe's largest dynamic package holiday operator, this position will be instrumental in managing a team of Commercial managers who support the 3 functional areas of the business: Selling, Managing and Scaling. The role is critical in supporting the business flywheel and to ensure targets are stretched and delivered. Responsible for ensuring we build a first class marketplace attracting customers with our value, choice and ease proposition and a depth of travel products from our supplier base. The role works alongside the Head of FP&A and will report into the Commercial Finance Director. The role is based in Hammersmith London and hybrid (3 days in office). Your day-to-day: Full overall responsibility for the Commercial Finance Functions within loveholidays: Spearheading the delivery of annual budgeting and quarterly forecasting for loveholidays for Selling, Managing, and Scaling (incl. International Expansion). Leading a focused Commercial Finance team to strategically stretch revenue targets across all facets of the flywheel, meticulously aligning with the overarching company strategy. Overseeing the Commercial Finance team to ensure stringent cost management within budget constraints, with any additional expenditure supported by compelling business cases for approval in monthly investment committees. Actively participating in the quarterly OKR processes and contributing to the long-term prioritisation strategy to ensure alignment with the objectives of Heads in functional areas. Serving as a key contributor in the Finance Leadership team, showcasing strategic acumen and contributing to high-level decision-making. Demonstrating effective communication skills to engage peers and exerting influence over the Executive team through impactful insights. Undertaking other ad-hoc project work as required, showcasing adaptability and strategic agility in addressing evolving business needs. Utilising exposure and commercial insight to conduct competitor analysis, explaining variances to targets, and strategically exploiting opportunities while mitigating risks. Providing coaching and mentoring to a highly visible commercial finance team, fostering an environment conducive to their success and professional development. Managing the growth of a team expanding into international markets, leveraging experience and visibility to establish and maintain exemplary standards. Your skillset: Qualified Accountant (minimum 5+ years post qual) Experience of Managing a team of qualified Accountants Ability to build rapport with senior stakeholders and influence decision making Experience working with high volumes of data with the aptitude to understand vast and complex information, and convey in a simple, clear and concise manner Experience working alongside Strategy, Product, Pricing and Supply teams Extremely diligent and delivers on time Organised, task focused and will go the extra mile to get things done You will thrive in an agile, fast-paced environment. Not necessary but would be desirable to have: Experience in travel may be an advantage, but managing a Commercial Finance team you have run will be the most important factor relating to your experience. You will have worked in a business with annual growth exceeding 50% pa You will have worked for a Private Equity business. Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: 1.Talent Acquisition Partner screening (virtual) - 30 mins 2. 1st stage with Finance Director (virtual)- 45 mins 3. 2nd stage with Key Stakeholders - Task and competency based interview (in Office) - 1.5 hours (45m presentation/45m interview) 4. Final stage with key CFO and Selling Director (Virtual/In office)- 45 mins
Mar 29, 2024
Full time
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. The impact you'll have: To support loveholidays' goal of becoming Europe's largest dynamic package holiday operator, this position will be instrumental in managing a team of Commercial managers who support the 3 functional areas of the business: Selling, Managing and Scaling. The role is critical in supporting the business flywheel and to ensure targets are stretched and delivered. Responsible for ensuring we build a first class marketplace attracting customers with our value, choice and ease proposition and a depth of travel products from our supplier base. The role works alongside the Head of FP&A and will report into the Commercial Finance Director. The role is based in Hammersmith London and hybrid (3 days in office). Your day-to-day: Full overall responsibility for the Commercial Finance Functions within loveholidays: Spearheading the delivery of annual budgeting and quarterly forecasting for loveholidays for Selling, Managing, and Scaling (incl. International Expansion). Leading a focused Commercial Finance team to strategically stretch revenue targets across all facets of the flywheel, meticulously aligning with the overarching company strategy. Overseeing the Commercial Finance team to ensure stringent cost management within budget constraints, with any additional expenditure supported by compelling business cases for approval in monthly investment committees. Actively participating in the quarterly OKR processes and contributing to the long-term prioritisation strategy to ensure alignment with the objectives of Heads in functional areas. Serving as a key contributor in the Finance Leadership team, showcasing strategic acumen and contributing to high-level decision-making. Demonstrating effective communication skills to engage peers and exerting influence over the Executive team through impactful insights. Undertaking other ad-hoc project work as required, showcasing adaptability and strategic agility in addressing evolving business needs. Utilising exposure and commercial insight to conduct competitor analysis, explaining variances to targets, and strategically exploiting opportunities while mitigating risks. Providing coaching and mentoring to a highly visible commercial finance team, fostering an environment conducive to their success and professional development. Managing the growth of a team expanding into international markets, leveraging experience and visibility to establish and maintain exemplary standards. Your skillset: Qualified Accountant (minimum 5+ years post qual) Experience of Managing a team of qualified Accountants Ability to build rapport with senior stakeholders and influence decision making Experience working with high volumes of data with the aptitude to understand vast and complex information, and convey in a simple, clear and concise manner Experience working alongside Strategy, Product, Pricing and Supply teams Extremely diligent and delivers on time Organised, task focused and will go the extra mile to get things done You will thrive in an agile, fast-paced environment. Not necessary but would be desirable to have: Experience in travel may be an advantage, but managing a Commercial Finance team you have run will be the most important factor relating to your experience. You will have worked in a business with annual growth exceeding 50% pa You will have worked for a Private Equity business. Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: 1.Talent Acquisition Partner screening (virtual) - 30 mins 2. 1st stage with Finance Director (virtual)- 45 mins 3. 2nd stage with Key Stakeholders - Task and competency based interview (in Office) - 1.5 hours (45m presentation/45m interview) 4. Final stage with key CFO and Selling Director (Virtual/In office)- 45 mins
Required European Location: Candidates are required to be based in Europe, with a mandatory presence in one of the specified regions, including Germany, the Nordics, Benelux, or the United Kingdom. This geographic requirement is crucial to optimize collaboration, streamline communication, and align with the operational needs of our global team. Only applicants from these specified regions will be considered for this position. NearForm, a global tech consultancy specializing in software solutions for enterprises, is actively hiring a Senior Account Executive/Client Principal. We're seeking a results-driven individual with a talent for composability-the ability to seamlessly integrate diverse elements. In this role, you'll own the sales cycle, crafting customized technology solutions and navigating ecommerce intricacies to build lasting client relationships. If you're passionate about driving sales results, possess strong composability skills, and are ready to contribute to our dynamic team, explore this impactful opportunity with NearForm. This role will report directly to the Senior VP of Global Sales, and be a key player in our visible and influential sales team. As a Senior Account Executive/Client Principal you will be responsible for: Identifying and prioritizing high-potential targets: Utilize strategic insight to pinpoint ideal Fortune 2000 clients, fostering collaboration between sales and delivery teams for cohesive, long-term success. Nurturing Strong Relationships: Build trust with CxO, VP, and Director-level executives, becoming their trusted advisor in tech consulting. Collaborate closely with delivery teams for seamless execution and congruence between functions. Crafting winning solutions: Tailor NearForm's innovative services to address client needs, collaborating with internal teams to showcase expertise and earn confidence. Driving profitable deals: Champion the sales cycle from lead qualification to contract negotiation, ensuring close collaboration with delivery teams for a unified approach. Secure partnerships delivering significant value for both NearForm and clients. Fostering long-term client success: Cultivate strong partnerships beyond initial deals, actively collaborating with delivery teams to identify new growth opportunities and consistently exceed expectations. Maximizing value through upselling and cross-selling: Leverage your deep understanding of client needs to recommend additional solutions and services, collaborating with internal teams to drive further success and mutual benefit. Orchestrating seamless solutions: Lead the sales cycle from inception to completion, collaborating effectively with internal teams to deliver optimal solutions. Ensure functions are congruent for seamless execution and client satisfaction that consistently exceeds expectations. Leveraging strategic partnerships: Tap into NearForm's extensive network to unlock new business opportunities. Collaborate closely with internal teams to amplify the value delivered to clients through strategic partnerships. Essential Skills 10+ years of success in B2B tech professional services, specializing in custom software development and digital product design. Strategic Hunter-Farmer: Proactively identifies, qualifies, and closes deals across Fortune 2000 accounts. Cultivates lasting relationships as a trusted advisor for sustained partnership growth. Digital Product Lifecycle Expert: Deep understanding of the digital product lifecycle, excelling in clearly translating its benefits to foster long-term relationships built on value. Full Sales Cycle Expertise: Balances strategic hunting for new opportunities with farming to nurture existing client relationships. Leads complex deals and crafts composable solutions meeting evolving client needs. Exceeding Targets Proven Track Record: Consistently exceeds sales targets and quotas by establishing, expanding, and closing high-value engagements, prioritizing lasting client satisfaction. Commercial Acumen and Client Passion: Demonstrates strong commercial acumen and a passion for creating, selling, and delivering technology consulting services. Understands client needs for both immediate deals and long-term relationships. Advanced Negotiation in Complex Environments: Utilizes advanced negotiation skills to secure optimal deals and navigate intricate ecommerce landscapes, building sustainable client partnerships. Exceptional Communication Skills: Excels in exceptional verbal and written communication, captivating diverse audiences with compelling presentations and proposals that strengthen client relationships. Large and Scalable Org Adaptability: Thrives in large and scalable organizations, showcasing adaptability in fast-paced environments. Contributes positively to team culture with energy, empathy, and collaboration. Travel Ready for Strong Relationships (25% - 50%): Willingly embraces travel, averaging 25% for essential face-to-face interactions, with flexibility up to 50% during peak periods. Recognizes the pivotal role these engagements play in fortifying lasting relationships. Desired Skills Proven success selling custom software or digital products specifically focused on ecommerce. Familiarity with members of the MACH Alliance (a plus). Benefits Work remotely: we have a genuine dedication to work/life balance. Work flexibility; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem! Home Office Support: Receive a home office stipend to help you create a comfortable and productive workspace. Investment in Growth: Access a generous professional development budget to support ongoing learning and career growth. Positive Company Culture: Join a positive and collaborative company culture that places value on work-life balance. The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers' wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy. About Us At NearForm, we value collaboration and a curious mindset that fuels our dynamic team. With a decade of experience, we've achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup. Our focus on digital transformation means creating practical, user-centric products that help enterprises enter markets quickly, enhance customer experiences, and reshape workflows. Bolstered by recent investment, NearForm is gearing up to extend its impact to more enterprises. Despite our global presence, NearFormers form a close-knit community built on trust and camaraderie. Our annual company retreat, in non-pandemic times, brings us together, reflecting our commitment to open-source values and the exchange of thoughts and ideas. Join us at NearForm and be part of a journey marked by innovation and progress. Inclusion Inclusion is one of our core values. We don't discriminate by race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. All persons hired will be required to verify identity and eligibility to work in the country where employed. We are not offering working visa sponsorship at this time.
Mar 29, 2024
Full time
Required European Location: Candidates are required to be based in Europe, with a mandatory presence in one of the specified regions, including Germany, the Nordics, Benelux, or the United Kingdom. This geographic requirement is crucial to optimize collaboration, streamline communication, and align with the operational needs of our global team. Only applicants from these specified regions will be considered for this position. NearForm, a global tech consultancy specializing in software solutions for enterprises, is actively hiring a Senior Account Executive/Client Principal. We're seeking a results-driven individual with a talent for composability-the ability to seamlessly integrate diverse elements. In this role, you'll own the sales cycle, crafting customized technology solutions and navigating ecommerce intricacies to build lasting client relationships. If you're passionate about driving sales results, possess strong composability skills, and are ready to contribute to our dynamic team, explore this impactful opportunity with NearForm. This role will report directly to the Senior VP of Global Sales, and be a key player in our visible and influential sales team. As a Senior Account Executive/Client Principal you will be responsible for: Identifying and prioritizing high-potential targets: Utilize strategic insight to pinpoint ideal Fortune 2000 clients, fostering collaboration between sales and delivery teams for cohesive, long-term success. Nurturing Strong Relationships: Build trust with CxO, VP, and Director-level executives, becoming their trusted advisor in tech consulting. Collaborate closely with delivery teams for seamless execution and congruence between functions. Crafting winning solutions: Tailor NearForm's innovative services to address client needs, collaborating with internal teams to showcase expertise and earn confidence. Driving profitable deals: Champion the sales cycle from lead qualification to contract negotiation, ensuring close collaboration with delivery teams for a unified approach. Secure partnerships delivering significant value for both NearForm and clients. Fostering long-term client success: Cultivate strong partnerships beyond initial deals, actively collaborating with delivery teams to identify new growth opportunities and consistently exceed expectations. Maximizing value through upselling and cross-selling: Leverage your deep understanding of client needs to recommend additional solutions and services, collaborating with internal teams to drive further success and mutual benefit. Orchestrating seamless solutions: Lead the sales cycle from inception to completion, collaborating effectively with internal teams to deliver optimal solutions. Ensure functions are congruent for seamless execution and client satisfaction that consistently exceeds expectations. Leveraging strategic partnerships: Tap into NearForm's extensive network to unlock new business opportunities. Collaborate closely with internal teams to amplify the value delivered to clients through strategic partnerships. Essential Skills 10+ years of success in B2B tech professional services, specializing in custom software development and digital product design. Strategic Hunter-Farmer: Proactively identifies, qualifies, and closes deals across Fortune 2000 accounts. Cultivates lasting relationships as a trusted advisor for sustained partnership growth. Digital Product Lifecycle Expert: Deep understanding of the digital product lifecycle, excelling in clearly translating its benefits to foster long-term relationships built on value. Full Sales Cycle Expertise: Balances strategic hunting for new opportunities with farming to nurture existing client relationships. Leads complex deals and crafts composable solutions meeting evolving client needs. Exceeding Targets Proven Track Record: Consistently exceeds sales targets and quotas by establishing, expanding, and closing high-value engagements, prioritizing lasting client satisfaction. Commercial Acumen and Client Passion: Demonstrates strong commercial acumen and a passion for creating, selling, and delivering technology consulting services. Understands client needs for both immediate deals and long-term relationships. Advanced Negotiation in Complex Environments: Utilizes advanced negotiation skills to secure optimal deals and navigate intricate ecommerce landscapes, building sustainable client partnerships. Exceptional Communication Skills: Excels in exceptional verbal and written communication, captivating diverse audiences with compelling presentations and proposals that strengthen client relationships. Large and Scalable Org Adaptability: Thrives in large and scalable organizations, showcasing adaptability in fast-paced environments. Contributes positively to team culture with energy, empathy, and collaboration. Travel Ready for Strong Relationships (25% - 50%): Willingly embraces travel, averaging 25% for essential face-to-face interactions, with flexibility up to 50% during peak periods. Recognizes the pivotal role these engagements play in fortifying lasting relationships. Desired Skills Proven success selling custom software or digital products specifically focused on ecommerce. Familiarity with members of the MACH Alliance (a plus). Benefits Work remotely: we have a genuine dedication to work/life balance. Work flexibility; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem! Home Office Support: Receive a home office stipend to help you create a comfortable and productive workspace. Investment in Growth: Access a generous professional development budget to support ongoing learning and career growth. Positive Company Culture: Join a positive and collaborative company culture that places value on work-life balance. The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers' wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy. About Us At NearForm, we value collaboration and a curious mindset that fuels our dynamic team. With a decade of experience, we've achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup. Our focus on digital transformation means creating practical, user-centric products that help enterprises enter markets quickly, enhance customer experiences, and reshape workflows. Bolstered by recent investment, NearForm is gearing up to extend its impact to more enterprises. Despite our global presence, NearFormers form a close-knit community built on trust and camaraderie. Our annual company retreat, in non-pandemic times, brings us together, reflecting our commitment to open-source values and the exchange of thoughts and ideas. Join us at NearForm and be part of a journey marked by innovation and progress. Inclusion Inclusion is one of our core values. We don't discriminate by race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. All persons hired will be required to verify identity and eligibility to work in the country where employed. We are not offering working visa sponsorship at this time.
Senior People Experience Partner page is loaded Senior People Experience Partner Postuler remote type On-site locations London, GBR time type Full time posted on Offre publiée il y a 2 jours job requisition id REQ339412 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Senior HR People Experience Partner (PXP) will be part of the international JLL HR team and will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. Partnering with leaders and colleagues, the Sr. PXP will execute impactful talent, culture, and leadership effectiveness initiatives for a defined set of client groups inclusive of Finance, Corporate Strategy/Development and HR functions. Charged with activating HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing talent to do their best work. Location: based in London with a flexible, hybrid work arrangement. Key Accountabilities Functional Knowledge • Partner with leaders to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes. • Partner with People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across designated client groups. • Collaborate with HR colleagues to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members. • Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc. • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning. • Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard. • Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences. • Lead ad hoc projects impacting business results and experience moments across corporate functions. • Collaborate with Employee Relations team to manage complex employee relations situations. • Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development. Business Expertise • Experience in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements. • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency. Skills & Competencies Leadership • Drive the growth by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge. • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way. • Ability to lead through informal influence across regions and cultures to leverage organizational strengths. • An appetite for exceeding expectations and creating wow within the business & HR organization. Problem Solving • Excellent organizational skills with a starter finisher mentality and acute attention to detail. • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions. • Adept at managing multiple priorities/projects simultaneously. Interpersonal Skills • Builds robust relationships and demonstrates a high degree of emotional intelligence. • Exceptional communicator and influencer. • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders. • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert. • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues. Qualifications • Bachelor's degree or equivalent experience. • 10+ years of HR experience with at least 5 in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Demonstrated project management and change management experience. • Demonstrated experience using data to identify insights and drive action/change. • Experience in matrixed organization. • Ability to thrive in a dynamic and ambiguous environment. Systems Used • Workday • Microsoft Suite • PeopleSoft This important newly created leadership role is accountable for the activation of all people related "Moments that Matter as our employees join, develop, grow, get recognized and live their full professional lives at JLL. Leading a team of people experience practioners this role will deliver compelling people experiences through local execution teams expertly balancing global business line consistency with local cultural and legal requirements. Local PEP will act as the go-to HR contact for middle management and employees within their dedicated business line/corporate function teams, as the single touch-point for all day-to-day work, issue resolution and experiences where specialist HR experience and face to face advice is required. Striving to ensure improved delivery of JLL's EVP, Improved relationship with HR, more informed and targeted HR investment and more relevant HR solutions for employees developed will be the key deliverables Job Details: Functional Knowledge & Expertise •Experience in HR Business Partnering •Proven track record of complex stakeholder management and issue resolution •Disciplined approach to work •Ability to lead large globally diverse teams •Ability to collaborate effectively with solutions, Communities and practice and COE's for mutually beneficial results •Keeps up to date with people experience trends and future of work people expectations to ensure JLL remains competitive Leadership •Inspirational leader who can inspire others and build confidence in the activation of JLL"s Moments that Matter •End to end activation and management of JLL's Moments that Matter inclusive of employee sentiment and feedback generating opportunities for future product enhancement •Ensure conflicts between various stakeholder are rapidly and effectively navigated • Works collaboratively with peers across People Solutions and Experience team to think and act end to end with a single focus on over-arching vision and EVP Impact •Ignite energy and elevate organizational wide performance through end to end activation of compelling employee experiences during employee life-cycle Moments that Matter •Flawless execution of people related Moments that Matter ensuring communication, leader awareness, training requirements are delivered with impact and within defined parameters •Able to take consistent people solutions and implement in a manner that meets cultural norms and expectations without re-creating the solution itself. Interpersonal Skills •Communicates with both conviction and inspiration building trust in the people experience function and solutions delivered •Ability to work in highly complex matrix environment with competing priorities •Highly customer-centric mind-set balancing divergent employee wants, needs and expectations with JLL's optimal solution delivery Leadership Capabilities Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note . click apply for full job details
Mar 29, 2024
Full time
Senior People Experience Partner page is loaded Senior People Experience Partner Postuler remote type On-site locations London, GBR time type Full time posted on Offre publiée il y a 2 jours job requisition id REQ339412 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Senior HR People Experience Partner (PXP) will be part of the international JLL HR team and will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. Partnering with leaders and colleagues, the Sr. PXP will execute impactful talent, culture, and leadership effectiveness initiatives for a defined set of client groups inclusive of Finance, Corporate Strategy/Development and HR functions. Charged with activating HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing talent to do their best work. Location: based in London with a flexible, hybrid work arrangement. Key Accountabilities Functional Knowledge • Partner with leaders to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes. • Partner with People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across designated client groups. • Collaborate with HR colleagues to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members. • Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc. • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning. • Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard. • Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences. • Lead ad hoc projects impacting business results and experience moments across corporate functions. • Collaborate with Employee Relations team to manage complex employee relations situations. • Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development. Business Expertise • Experience in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements. • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency. Skills & Competencies Leadership • Drive the growth by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge. • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way. • Ability to lead through informal influence across regions and cultures to leverage organizational strengths. • An appetite for exceeding expectations and creating wow within the business & HR organization. Problem Solving • Excellent organizational skills with a starter finisher mentality and acute attention to detail. • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions. • Adept at managing multiple priorities/projects simultaneously. Interpersonal Skills • Builds robust relationships and demonstrates a high degree of emotional intelligence. • Exceptional communicator and influencer. • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders. • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert. • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues. Qualifications • Bachelor's degree or equivalent experience. • 10+ years of HR experience with at least 5 in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Demonstrated project management and change management experience. • Demonstrated experience using data to identify insights and drive action/change. • Experience in matrixed organization. • Ability to thrive in a dynamic and ambiguous environment. Systems Used • Workday • Microsoft Suite • PeopleSoft This important newly created leadership role is accountable for the activation of all people related "Moments that Matter as our employees join, develop, grow, get recognized and live their full professional lives at JLL. Leading a team of people experience practioners this role will deliver compelling people experiences through local execution teams expertly balancing global business line consistency with local cultural and legal requirements. Local PEP will act as the go-to HR contact for middle management and employees within their dedicated business line/corporate function teams, as the single touch-point for all day-to-day work, issue resolution and experiences where specialist HR experience and face to face advice is required. Striving to ensure improved delivery of JLL's EVP, Improved relationship with HR, more informed and targeted HR investment and more relevant HR solutions for employees developed will be the key deliverables Job Details: Functional Knowledge & Expertise •Experience in HR Business Partnering •Proven track record of complex stakeholder management and issue resolution •Disciplined approach to work •Ability to lead large globally diverse teams •Ability to collaborate effectively with solutions, Communities and practice and COE's for mutually beneficial results •Keeps up to date with people experience trends and future of work people expectations to ensure JLL remains competitive Leadership •Inspirational leader who can inspire others and build confidence in the activation of JLL"s Moments that Matter •End to end activation and management of JLL's Moments that Matter inclusive of employee sentiment and feedback generating opportunities for future product enhancement •Ensure conflicts between various stakeholder are rapidly and effectively navigated • Works collaboratively with peers across People Solutions and Experience team to think and act end to end with a single focus on over-arching vision and EVP Impact •Ignite energy and elevate organizational wide performance through end to end activation of compelling employee experiences during employee life-cycle Moments that Matter •Flawless execution of people related Moments that Matter ensuring communication, leader awareness, training requirements are delivered with impact and within defined parameters •Able to take consistent people solutions and implement in a manner that meets cultural norms and expectations without re-creating the solution itself. Interpersonal Skills •Communicates with both conviction and inspiration building trust in the people experience function and solutions delivered •Ability to work in highly complex matrix environment with competing priorities •Highly customer-centric mind-set balancing divergent employee wants, needs and expectations with JLL's optimal solution delivery Leadership Capabilities Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note . click apply for full job details
Network Manager, Assistant Vice President page is loaded Network Manager, Assistant Vice President Apply locations London, England time type Full time posted on Posted 15 Days Ago job requisition id R-745580 Who we are looking for State Street is recruiting for a Network Manager, AVP to provide oversight of our Agent Bank and Cash Correspondent Bank network. State Street's network consists of over 150 relationships across 103 countries and is an integral part of the operation of the bank with over $42trn in AUCA. As State Street embarks on an exciting period of transformation for the Bank we require an experienced AVP with deep understanding of banking relationships and the complexity of supporting a diverse network. Responsibilities: Key responsibilities of an AVP Network Manager include the due diligence and on-going monitoring of a select number of third party /affiliate custodian relationships. Accountable for completion of key control processes relating to Network Management due diligence and oversight including but not limited to; questionnaire management and assessment, issuance and management of various governing documents, on-site due diligence visits and the maintenance of market related information Contribution to the related Standard Operating Procedures (SOPs) and Operating Requirements process reviews. This includes assessment and incorporation of new and relevant criteria into the oversight process as required. Serve as Subject Matter Expert (SME) to clients and internal business units, supporting State Street Product Organisation business strategies and priorities. Participate in and/or contribute to, internal governance and controls forums. Providing updates to senior management as required to mitigate known and emerging risks. Identify and compose market intelligence from third party sources for onward transmission to SSTB Clients whilst ensuring communication of key regulatory and third party / affiliate changes to internal business units and Governance structures where impacted. Represent SST externally at Industry events and forums. Lobbying with local participants and regulators to develop product and operational efficiencies for SST and its clients. Collaborate within Network Management, the wider Product organisation and other cross-functional partners to ensure SST's compliance with relevant regulatory guidance and obligations. Develop the skills necessary to participate in projects and initiatives as required (e.g. regulatory requests / examinations, agent selection and conversions, change etc.). Act in accordance with Risk Excellence and role model Ethical behaviour and decision making as part of our Way Ahead foundation Perform other duties as required What we value These skills will help you succeed in this role Market knowledge across securities and cash products Subject matter expertise of the Custody family of products; Global Custody, Direct Custody and associated FX and Cash products Industry profile with a track record of engagement and leadership on major industry events Track record of engagement with regulators and market infrastructures globally Strong financial planning skills. Education & Preferred Qualifications Seasoned AVP with 3+ years experience in Network Management or Product Proven leader, strong communicator, consultative approach. Proven change agent with track record of delivery About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at Similar Jobs (1) Operational Readiness Manager, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Mar 29, 2024
Full time
Network Manager, Assistant Vice President page is loaded Network Manager, Assistant Vice President Apply locations London, England time type Full time posted on Posted 15 Days Ago job requisition id R-745580 Who we are looking for State Street is recruiting for a Network Manager, AVP to provide oversight of our Agent Bank and Cash Correspondent Bank network. State Street's network consists of over 150 relationships across 103 countries and is an integral part of the operation of the bank with over $42trn in AUCA. As State Street embarks on an exciting period of transformation for the Bank we require an experienced AVP with deep understanding of banking relationships and the complexity of supporting a diverse network. Responsibilities: Key responsibilities of an AVP Network Manager include the due diligence and on-going monitoring of a select number of third party /affiliate custodian relationships. Accountable for completion of key control processes relating to Network Management due diligence and oversight including but not limited to; questionnaire management and assessment, issuance and management of various governing documents, on-site due diligence visits and the maintenance of market related information Contribution to the related Standard Operating Procedures (SOPs) and Operating Requirements process reviews. This includes assessment and incorporation of new and relevant criteria into the oversight process as required. Serve as Subject Matter Expert (SME) to clients and internal business units, supporting State Street Product Organisation business strategies and priorities. Participate in and/or contribute to, internal governance and controls forums. Providing updates to senior management as required to mitigate known and emerging risks. Identify and compose market intelligence from third party sources for onward transmission to SSTB Clients whilst ensuring communication of key regulatory and third party / affiliate changes to internal business units and Governance structures where impacted. Represent SST externally at Industry events and forums. Lobbying with local participants and regulators to develop product and operational efficiencies for SST and its clients. Collaborate within Network Management, the wider Product organisation and other cross-functional partners to ensure SST's compliance with relevant regulatory guidance and obligations. Develop the skills necessary to participate in projects and initiatives as required (e.g. regulatory requests / examinations, agent selection and conversions, change etc.). Act in accordance with Risk Excellence and role model Ethical behaviour and decision making as part of our Way Ahead foundation Perform other duties as required What we value These skills will help you succeed in this role Market knowledge across securities and cash products Subject matter expertise of the Custody family of products; Global Custody, Direct Custody and associated FX and Cash products Industry profile with a track record of engagement and leadership on major industry events Track record of engagement with regulators and market infrastructures globally Strong financial planning skills. Education & Preferred Qualifications Seasoned AVP with 3+ years experience in Network Management or Product Proven leader, strong communicator, consultative approach. Proven change agent with track record of delivery About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at Similar Jobs (1) Operational Readiness Manager, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Do you have strong experience in Global Business Services? Do you have a proven track record in growing accounts, delivering complex projects? Great, So please take a few minutes and read about your potential new job. Our client is a fast-growing, agile international consulting firm with their headquarters in the United Kingdom. They've been focusing on optimizing processes, centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimizing processes and installing automation. As an Account Director, you will have an influential role in shaping and implementing our clients strategic vision within the BPO community, particularly in finance-related services. We are seeking a seasoned professional with a proven track record in growing accounts, successfully delivering complex projects, and providing exemplary leadership in a dynamic and competitive landscape. Your tasks will include: Drive the growth of key client accounts through strategic initiatives. Build lasting relationships with the BPO community. Ensure successful project delivery, meeting timelines, budgets, and quality standards. Collaborate with cross-functional teams for seamless project execution and exceeding client expectations. Lead with innovative solutions in the finance sector. Act as the main contact for key client accounts, understanding their needs and aligning with our clients offerings. Utilize finance expertise to optimize clients' financial processes through our clients BPO solutions. Stay informed on industry trends, market dynamics, and competitor activities in finance-focused BPO. To be a good fit for the Account Director role, you will have: Proven success in senior leadership roles within the BPO industry, achieving growth in accounts and successful delivery of complex projects. Strong financial background with a deep understanding of processes, regulations, and industry best practices. (O2C, R2R, P2P) Exceptional client relationship management skills, able to establish and maintain strong executive-level relationships. Able to translate client objectives into actionable strategies. Strategic thinker with a track record of developing and executing plans that drive revenue growth, client satisfaction, and establish our company as a leader in financial BPO solutions. Experienced in leading and developing high-performing teams, fostering a collaborative and innovative work culture. Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and strategies. Keys to success: Ability to adapt to a fast-paced and evolving business environment. Good English Language skills Exceptional written and verbal communication skills Knowledge of Financial projects and Insurance projects Reasons to join: Permanent contract collaboration and pension scheme. You will be working in a stable, multinational company located in the UK working with the latest technologies. You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance. Working in a hybrid model Sounds Interesting? Send us your CV by applying on this page. The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data" . There you will find how your Personal Data is being processed and what your rights are in connection to this. The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. , Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. , our Employees and Subcontractors (jointly referred to as the Company). Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107 IT Recruitment Poland Executive Search Recruitment Process Outsourcing
Mar 29, 2024
Full time
Do you have strong experience in Global Business Services? Do you have a proven track record in growing accounts, delivering complex projects? Great, So please take a few minutes and read about your potential new job. Our client is a fast-growing, agile international consulting firm with their headquarters in the United Kingdom. They've been focusing on optimizing processes, centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimizing processes and installing automation. As an Account Director, you will have an influential role in shaping and implementing our clients strategic vision within the BPO community, particularly in finance-related services. We are seeking a seasoned professional with a proven track record in growing accounts, successfully delivering complex projects, and providing exemplary leadership in a dynamic and competitive landscape. Your tasks will include: Drive the growth of key client accounts through strategic initiatives. Build lasting relationships with the BPO community. Ensure successful project delivery, meeting timelines, budgets, and quality standards. Collaborate with cross-functional teams for seamless project execution and exceeding client expectations. Lead with innovative solutions in the finance sector. Act as the main contact for key client accounts, understanding their needs and aligning with our clients offerings. Utilize finance expertise to optimize clients' financial processes through our clients BPO solutions. Stay informed on industry trends, market dynamics, and competitor activities in finance-focused BPO. To be a good fit for the Account Director role, you will have: Proven success in senior leadership roles within the BPO industry, achieving growth in accounts and successful delivery of complex projects. Strong financial background with a deep understanding of processes, regulations, and industry best practices. (O2C, R2R, P2P) Exceptional client relationship management skills, able to establish and maintain strong executive-level relationships. Able to translate client objectives into actionable strategies. Strategic thinker with a track record of developing and executing plans that drive revenue growth, client satisfaction, and establish our company as a leader in financial BPO solutions. Experienced in leading and developing high-performing teams, fostering a collaborative and innovative work culture. Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and strategies. Keys to success: Ability to adapt to a fast-paced and evolving business environment. Good English Language skills Exceptional written and verbal communication skills Knowledge of Financial projects and Insurance projects Reasons to join: Permanent contract collaboration and pension scheme. You will be working in a stable, multinational company located in the UK working with the latest technologies. You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance. Working in a hybrid model Sounds Interesting? Send us your CV by applying on this page. The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data" . There you will find how your Personal Data is being processed and what your rights are in connection to this. The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. , Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. , our Employees and Subcontractors (jointly referred to as the Company). Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107 IT Recruitment Poland Executive Search Recruitment Process Outsourcing
LDBS Academies Trust London Diocesan House, 36 Causton Street, London, SW1P 4AU Website: Tel: Email: Chief Executive Officer Salary: Competitive Closing Date: 28th March 2024 Interviews: Week beginning 15th April 2024 The LDBS Academies Trust ("LAT"), comprising a family of Church of England schools in London, is seeking to appoint an outstanding, passionate and inspirational educationalist as CEO to lead the Trust in the next stage of its development. Created twelve years ago with 5 schools in North London, the Trust now incorporates 10 schools in the boroughs of Haringey, Barnet, Brent and Enfield. Through "LAT2", it also has 2 schools in Hounslow and Surrey. The Trust has steadfastly pursued its mission to develop these schools, driven by the belief that every child should have the opportunity to flourish in a Christian context. About the role The CEO's role will be crucial to the continued success of the Trust; we seek an individual who will lead with dedication, integrity and a genuine enthusiasm for shaping the future of education within the schools. The CEO is the senior executive leader and accounting officer for the Trust. They must ensure there is sustainability and compliance, while also mitigating risk. They must drive educational and organisational improvement at every level, and they need to inform the work of the Board and deliver the vision and strategy that it sets. The CEO will be expected to: Develop a leadership narrative that articulates the Trust's vision and values in practice; Build an open, transparent and effective relationship with the Trust's Board and its committees; Ensure the LAT is an "employer of choice", staffed by talented and skilled individuals at all levels; Enable improvement and disciplined innovation; Secure organisational sustainability to compliance; Build external relationships: foster social and professional capital. The ideal candidate will demonstrate: A deep commitment to educational excellence; Strategic vision; A proven track record of effective leadership; The ability to collaborate with diverse stakeholders; Fresh perspectives and innovative approaches; The ability to drive positive change and possible future growth. How to apply Please refer to the LDBS Academies Trust website at for further information. For more information or to arrange an informal discussion please contact Terri Patterson, Head of HR, Please download an application form below and submit it by email to via the button below. CVs will not be accepted Closing Date: 28th March 2024 Interviews: Week beginning 15th April 2024 The LDBS Academies Trust is committed to safeguarding and promoting the welfare of children and young people and we expect all staff and volunteers to share this commitment. This post is subject to pre-employment checks, satisfactory references and an Enhanced Disclosure and Barring (DBS) check.
Mar 29, 2024
Full time
LDBS Academies Trust London Diocesan House, 36 Causton Street, London, SW1P 4AU Website: Tel: Email: Chief Executive Officer Salary: Competitive Closing Date: 28th March 2024 Interviews: Week beginning 15th April 2024 The LDBS Academies Trust ("LAT"), comprising a family of Church of England schools in London, is seeking to appoint an outstanding, passionate and inspirational educationalist as CEO to lead the Trust in the next stage of its development. Created twelve years ago with 5 schools in North London, the Trust now incorporates 10 schools in the boroughs of Haringey, Barnet, Brent and Enfield. Through "LAT2", it also has 2 schools in Hounslow and Surrey. The Trust has steadfastly pursued its mission to develop these schools, driven by the belief that every child should have the opportunity to flourish in a Christian context. About the role The CEO's role will be crucial to the continued success of the Trust; we seek an individual who will lead with dedication, integrity and a genuine enthusiasm for shaping the future of education within the schools. The CEO is the senior executive leader and accounting officer for the Trust. They must ensure there is sustainability and compliance, while also mitigating risk. They must drive educational and organisational improvement at every level, and they need to inform the work of the Board and deliver the vision and strategy that it sets. The CEO will be expected to: Develop a leadership narrative that articulates the Trust's vision and values in practice; Build an open, transparent and effective relationship with the Trust's Board and its committees; Ensure the LAT is an "employer of choice", staffed by talented and skilled individuals at all levels; Enable improvement and disciplined innovation; Secure organisational sustainability to compliance; Build external relationships: foster social and professional capital. The ideal candidate will demonstrate: A deep commitment to educational excellence; Strategic vision; A proven track record of effective leadership; The ability to collaborate with diverse stakeholders; Fresh perspectives and innovative approaches; The ability to drive positive change and possible future growth. How to apply Please refer to the LDBS Academies Trust website at for further information. For more information or to arrange an informal discussion please contact Terri Patterson, Head of HR, Please download an application form below and submit it by email to via the button below. CVs will not be accepted Closing Date: 28th March 2024 Interviews: Week beginning 15th April 2024 The LDBS Academies Trust is committed to safeguarding and promoting the welfare of children and young people and we expect all staff and volunteers to share this commitment. This post is subject to pre-employment checks, satisfactory references and an Enhanced Disclosure and Barring (DBS) check.