We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
Mar 28, 2024
Full time
We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
LKQ Euro Car Parts
Stockton-on-tees, County Durham
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Mar 28, 2024
Full time
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
About the role Are you a great team leader with exceptional inter-personal skills? Are you ready to take things to the next level? Porsche Silverstone is currently recruiting for a Workshop Controller. This is a unique opportunity to work with the Porsche brand at a very exciting time in the brands history. About you This role would ideally suit someone already working as a Workshop Controller, however an experienced senior Service Advisor would be considered. Responsibilities: Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction. Ensure efficient use of materials, equipment and labour resources. Build strong relationships with the brand and have a strong understanding of warranty processes. Actively coach and support the service team to develop individual competencies. Develop training plans for all technical personnel, and play an active role with development. Ensure Health and Safety procedures are observed and maintained at all times. Ensure efficient progression of work through the workshop. To identify key processes and work on improving workshop flow and streamline the customer journey. Increase productivity by removing waste, alongside tracking KPI's and team management. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 28, 2024
Full time
About the role Are you a great team leader with exceptional inter-personal skills? Are you ready to take things to the next level? Porsche Silverstone is currently recruiting for a Workshop Controller. This is a unique opportunity to work with the Porsche brand at a very exciting time in the brands history. About you This role would ideally suit someone already working as a Workshop Controller, however an experienced senior Service Advisor would be considered. Responsibilities: Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction. Ensure efficient use of materials, equipment and labour resources. Build strong relationships with the brand and have a strong understanding of warranty processes. Actively coach and support the service team to develop individual competencies. Develop training plans for all technical personnel, and play an active role with development. Ensure Health and Safety procedures are observed and maintained at all times. Ensure efficient progression of work through the workshop. To identify key processes and work on improving workshop flow and streamline the customer journey. Increase productivity by removing waste, alongside tracking KPI's and team management. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base. Responsibilities will include but not limited to: Taking orders over the telephone, upselling to increase invoice value. Outbound calling to raise customer awareness and achieve higher sales. Building long-term rapport with local customers Actively promote offers, discounts and customer competitions Limiting credits and returns by ordering and sending the right parts, first time. To be successful in this role you will to be: Punctual, organised, and efficient whilst working towards deadlines. Pro-active and enthusiastic when speaking with customers. Able to demonstrate empathy towards customers. Professional and possess excellent communication skills. In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advise from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car parts
Mar 28, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base. Responsibilities will include but not limited to: Taking orders over the telephone, upselling to increase invoice value. Outbound calling to raise customer awareness and achieve higher sales. Building long-term rapport with local customers Actively promote offers, discounts and customer competitions Limiting credits and returns by ordering and sending the right parts, first time. To be successful in this role you will to be: Punctual, organised, and efficient whilst working towards deadlines. Pro-active and enthusiastic when speaking with customers. Able to demonstrate empathy towards customers. Professional and possess excellent communication skills. In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advise from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car parts
Ready for a new & exciting opportunity with an award-winning employer? Ready to represent the world's no.1 automotive brand? Ready to take your customer service skills to the next level with world class training? If so, we have an incredible opportunity for you to build a career working for a leading group that represents the world's largest automotive brand, Toyota click apply for full job details
Mar 28, 2024
Full time
Ready for a new & exciting opportunity with an award-winning employer? Ready to represent the world's no.1 automotive brand? Ready to take your customer service skills to the next level with world class training? If so, we have an incredible opportunity for you to build a career working for a leading group that represents the world's largest automotive brand, Toyota click apply for full job details
BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Customer Service Advisor will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving and show a willingness to learn at speed. Key Responsibilities: Answer all incoming telephone calls in a professional and competent manner Make outgoing calls to customer and potential customers or sales Respond to internal and external enquiries via email and phone Understand the product and logistical offer in order to provide excellent customer services Input orders via email, over the phone and our electronic ordering system Invoicing and dealing with Export Documentation for customs clearance Manage and update customer accounts Provide customers with quotes and product knowledge Perform general administration tasks Working closely with UK and Export Sales, Product Management and Marketing to maximize the distribution of the BGA brand Keeping the CRM ,Smartsheet updated and working with reports on Power BI There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Training & Experience Essential Extensive experience using MS excel Experience in outlook and word Experienced in customer service Excellent phone manner Desirable Experience within the automotive aftermarket sector CRM, Power Bi and Smartsheet Knowledge & Personal skills Essesntial Fluent in English Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Desirable Language skills
Mar 28, 2024
Full time
BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Customer Service Advisor will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving and show a willingness to learn at speed. Key Responsibilities: Answer all incoming telephone calls in a professional and competent manner Make outgoing calls to customer and potential customers or sales Respond to internal and external enquiries via email and phone Understand the product and logistical offer in order to provide excellent customer services Input orders via email, over the phone and our electronic ordering system Invoicing and dealing with Export Documentation for customs clearance Manage and update customer accounts Provide customers with quotes and product knowledge Perform general administration tasks Working closely with UK and Export Sales, Product Management and Marketing to maximize the distribution of the BGA brand Keeping the CRM ,Smartsheet updated and working with reports on Power BI There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Training & Experience Essential Extensive experience using MS excel Experience in outlook and word Experienced in customer service Excellent phone manner Desirable Experience within the automotive aftermarket sector CRM, Power Bi and Smartsheet Knowledge & Personal skills Essesntial Fluent in English Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Desirable Language skills
Brand new Service Administrator opportunity based near to Chawston! Up to £28K Bonus! Pension Private Healthcare Be the customer's first point of contact and work on your own initiative in this new Service Administrator position. Work for a global company within the Construction / Plant Hire / Construction Rental sector that can offer stability, progression and opportunities. Responsibilities of the Service Administrator Dealing with customer queries and orders in a professional manner both local and nationally. General administration duties as the service administrator & providing administrative support to other departments when required. Assist in the coordination of the equipment fleet. Scheduling of work, updating engineers diaries. Planning of breakdown / servicing jobs. Assist in converting enquiries into orders. The ideal candidate will have experience as a Administrator, Service Controller, Service Administrator, Service Coordinator, Service Advisor, Warranty Administrator, Service Planner, Workshop Controller Service Scheduler, Workshop Scheduler, Hire Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Rental Manager or similar from a Construction / Manufacturer / Automotive / Hire / Rental background (although these industries aren't essential - it'd be beneficial if you have experience dealing with engineers on a daily basis). Benefits for the Service Administrator Salary up to £28,000 per year DOE Bonus! Training and development available. 22 days holiday plus Bank Holidays No weekends! Health care scheme Based local to Chawston, this Service Administrator must be commutable from Chawston, Wyboston, Colesden, Roxton, Great Barford, Biggleswade, Bedford, Sandy, Milton Keynes and surrounding areas. A Full UK driving licence would be beneficial for this role as the facility is based in a rural area. APPLY NOW to be considered for the Service Administrator or contact Dario on (url removed) to find out more!
Mar 27, 2024
Full time
Brand new Service Administrator opportunity based near to Chawston! Up to £28K Bonus! Pension Private Healthcare Be the customer's first point of contact and work on your own initiative in this new Service Administrator position. Work for a global company within the Construction / Plant Hire / Construction Rental sector that can offer stability, progression and opportunities. Responsibilities of the Service Administrator Dealing with customer queries and orders in a professional manner both local and nationally. General administration duties as the service administrator & providing administrative support to other departments when required. Assist in the coordination of the equipment fleet. Scheduling of work, updating engineers diaries. Planning of breakdown / servicing jobs. Assist in converting enquiries into orders. The ideal candidate will have experience as a Administrator, Service Controller, Service Administrator, Service Coordinator, Service Advisor, Warranty Administrator, Service Planner, Workshop Controller Service Scheduler, Workshop Scheduler, Hire Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Rental Manager or similar from a Construction / Manufacturer / Automotive / Hire / Rental background (although these industries aren't essential - it'd be beneficial if you have experience dealing with engineers on a daily basis). Benefits for the Service Administrator Salary up to £28,000 per year DOE Bonus! Training and development available. 22 days holiday plus Bank Holidays No weekends! Health care scheme Based local to Chawston, this Service Administrator must be commutable from Chawston, Wyboston, Colesden, Roxton, Great Barford, Biggleswade, Bedford, Sandy, Milton Keynes and surrounding areas. A Full UK driving licence would be beneficial for this role as the facility is based in a rural area. APPLY NOW to be considered for the Service Administrator or contact Dario on (url removed) to find out more!
Just Recruitment Solutions Limited
Northampton, Northamptonshire
Service Advisor Vacancy - Northampton- £28K basic with an OTE £35K uncapped bonus Mon - Fri 8am - 6pm and 1 in 4 Saturdays on a rota 8am - 5pm As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle. Upselling of additional works, service plans and warranties. Opportunities for internal promotions are available within this company for the right applicants. Previous dealership customer service experience is essential, and you must hold a full UK driving license.
Mar 27, 2024
Full time
Service Advisor Vacancy - Northampton- £28K basic with an OTE £35K uncapped bonus Mon - Fri 8am - 6pm and 1 in 4 Saturdays on a rota 8am - 5pm As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle. Upselling of additional works, service plans and warranties. Opportunities for internal promotions are available within this company for the right applicants. Previous dealership customer service experience is essential, and you must hold a full UK driving license.
Warranty Claims Handler required in Norwich area Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner. Previous experience within the motor industry is essential. Key Responsibilities: Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team. Reviewing warranty claims. Reviewing vehicle inspection reports. Creating claim analysis on receipt of a repair diagnosis or estimate. Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained Providing analysis, advice and guidance to our claims and sales teams This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools. This role can potentially be done remotely after couple months in the work environment. Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341 Automotive - Motor Trade - Car Sales - Vehicle Sales - Service - Warranty Claims Handler - Warranty Claims Advisor - Aftersales - Mechanic- Off the tools - Norwich- Norfolk - Work From home - Flexible working hours Full Time - Permanent - Job - Career Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Mar 27, 2024
Full time
Warranty Claims Handler required in Norwich area Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner. Previous experience within the motor industry is essential. Key Responsibilities: Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team. Reviewing warranty claims. Reviewing vehicle inspection reports. Creating claim analysis on receipt of a repair diagnosis or estimate. Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained Providing analysis, advice and guidance to our claims and sales teams This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools. This role can potentially be done remotely after couple months in the work environment. Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341 Automotive - Motor Trade - Car Sales - Vehicle Sales - Service - Warranty Claims Handler - Warranty Claims Advisor - Aftersales - Mechanic- Off the tools - Norwich- Norfolk - Work From home - Flexible working hours Full Time - Permanent - Job - Career Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
AWS Enterprise Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the largest companies in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions You will test traditional thinking by pushing the boundaries for your customers and AWS to dream and deliver beyond what they think is possible Our customers' needs are moving fast, so you will too. Be part of the team helping our largest customers find innovative and transformative ways to reinvent their business! Key job responsibilities • Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs. • Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. • Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria. • Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organization to influence the evolution of the platform. • Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. A day in the life Our solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within the Cross Industry segment, like Healthcare, Life Sciences, Travel, Transportation, Logistics, Real Estate, Manufacturing and Automotive. On a daily basis you will work alongside people who are leading the way in designing cloud bases architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more build elegant, transformative solutions! As a Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. About the team This role is within the Cross Industry team, working with India's Enterprise Businesses to build innovative services with AWS, scaling to serve billion+ Indians. Enterprises are rapidly transforming the face of their business with digital and cloud transformation aimed at optimizing efficiency to maximize profit. In addition to a profound technical depth, the team is expected to have subject matter expertise in the business domains of the customer to be able to understand and address their business priorities. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND BASIC QUALIFICATIONS • 12+ years experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking) • Experience in developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformation toward cloud computing • A team player who is mentoring and coaching teams of motivated technologists • Prior experience in communicating across technical and non-technical audiences, including executive level stakeholders, customers and internal facing teams. PREFERRED QUALIFICATIONS • Experience architecting, migrating or transforming customer requirements to the cloud • Knowledge of distributed systems design and implementation, large scale automation and workflow management, database design and implementation and strongly articulating business value from technical solutions • Demonstrated ability to adapt to new technologies and learn quickly • One or more valid AWS Certifications, such as, AWS Solutions Architect Associate, AWS Solutions Architect Professional or a similar cloud certification • Presentation and white-boarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers. Posted: June 20, 2023 (Updated about 15 hours ago) Posted: March 19, 2024 (Updated 7 days ago) Posted: March 1, 2024 (Updated 9 days ago) Posted: February 29, 2024 (Updated 9 days ago) Posted: December 15, 2023 (Updated 13 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Mar 27, 2024
Full time
AWS Enterprise Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the largest companies in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions You will test traditional thinking by pushing the boundaries for your customers and AWS to dream and deliver beyond what they think is possible Our customers' needs are moving fast, so you will too. Be part of the team helping our largest customers find innovative and transformative ways to reinvent their business! Key job responsibilities • Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs. • Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. • Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria. • Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organization to influence the evolution of the platform. • Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. A day in the life Our solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within the Cross Industry segment, like Healthcare, Life Sciences, Travel, Transportation, Logistics, Real Estate, Manufacturing and Automotive. On a daily basis you will work alongside people who are leading the way in designing cloud bases architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more build elegant, transformative solutions! As a Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. About the team This role is within the Cross Industry team, working with India's Enterprise Businesses to build innovative services with AWS, scaling to serve billion+ Indians. Enterprises are rapidly transforming the face of their business with digital and cloud transformation aimed at optimizing efficiency to maximize profit. In addition to a profound technical depth, the team is expected to have subject matter expertise in the business domains of the customer to be able to understand and address their business priorities. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND BASIC QUALIFICATIONS • 12+ years experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking) • Experience in developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformation toward cloud computing • A team player who is mentoring and coaching teams of motivated technologists • Prior experience in communicating across technical and non-technical audiences, including executive level stakeholders, customers and internal facing teams. PREFERRED QUALIFICATIONS • Experience architecting, migrating or transforming customer requirements to the cloud • Knowledge of distributed systems design and implementation, large scale automation and workflow management, database design and implementation and strongly articulating business value from technical solutions • Demonstrated ability to adapt to new technologies and learn quickly • One or more valid AWS Certifications, such as, AWS Solutions Architect Associate, AWS Solutions Architect Professional or a similar cloud certification • Presentation and white-boarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers. Posted: June 20, 2023 (Updated about 15 hours ago) Posted: March 19, 2024 (Updated 7 days ago) Posted: March 1, 2024 (Updated 9 days ago) Posted: February 29, 2024 (Updated 9 days ago) Posted: December 15, 2023 (Updated 13 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: Answering inbound calls. Taking orders from customers over the phone. Skills: Must have knowledge of cars and their mechanical parts etc. Strong communication and interpersonal skills. Active listening skills. Must have excellent customer service skills and good telephone manner. Must be computer literate and good with emails etc. Someone from automotive background would be advantageous. Shifts: Monday to Thursday - 8:30am-17:30pm and Friday - 8:30am-16:00pm Pay: 11.50- 13.00 depending on experience. Please apply for full details. Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
Mar 27, 2024
Seasonal
Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: Answering inbound calls. Taking orders from customers over the phone. Skills: Must have knowledge of cars and their mechanical parts etc. Strong communication and interpersonal skills. Active listening skills. Must have excellent customer service skills and good telephone manner. Must be computer literate and good with emails etc. Someone from automotive background would be advantageous. Shifts: Monday to Thursday - 8:30am-17:30pm and Friday - 8:30am-16:00pm Pay: 11.50- 13.00 depending on experience. Please apply for full details. Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
Position: HR Advisor Working hours: Monday to Thursday 8am to 5pm / Friday 8am to 3pm Salary: Competitive Location: Birmingham (Office based) Contract Type: Permanent (Full-Time) If you are searching for an ambitious and growing company that can offer you fantastic career opportunities in the exciting and growing world of zero-emissions technology, then Grayson Thermal Systems is the place for you. About us As a leading supplier of pioneering heating and cooling solutions, our innovations are helping commercial automotive manufacturers to develop ground-breaking new zero-emission vehicles. From our Birmingham-based HQ, we design, manufacture, supply and service everything from battery thermal management systems to HVAC heat pump systems to some of the best-known OEMs and operators across the world. Despite having grown over more than 40 years to become a global organisation with sites across the UK, USA and Europe, we remain a family-owned business that truly values our people. About the role We are now searching for a dedicated HR Advisor who will be reporting to the HR Manager. The role will require you to be involved in managing employee relations and performance management. During the process you may be responsible for anything to do with HR, ensuring policies are consistent and HR queries are dealt with promptly and reliably. The candidate will also take responsibility as the first port of call for all recruitment aspects in an organisation, including advising line managers and managing the onboarding process. Key areas of responsibility: Dealing with various HR queries throughout the business Reviewing and updating job descriptions Advising managers on recruitment and selection strategies Training hiring managers on candidate interview evaluation techniques Monitoring key recruitment metrics, such as turnover and retention rates Negotiating terms and conditions of employment with staff Providing advice and playing a major role in work reviews and change processes Using HR information system, Mitrefinch to access, input and compile data Managing staff relationships, responding to any queries or problems that they have and managing their expectations Monitoring, reviewing and updating all HR policies and ensuring these are in line with current legislation Supporting the HR manager with various capability investigations, including grievance and disciplinary Key experience/knowledge: Knowledge of relevant HR policies and procedures Knowledge of the best practice on recruitment and selection Experience in interpreting, advising and implementing such agreements and procedures The written communication skills to produce succinct correspondence and reports The ability to research, analyse and reason logically within tight and conflicting timeframes CIPD qualified or working towards an accreditation, for Associate level membership Minimum 3 years experience working in an advisory role Knowledge of Employment Law and ability to implement this in practical situations Proven ability to build trust with people and managers Our offer to you As a member of the Grayson Thermal Systems team, you ll enjoy a variety of benefits and entitlements, including: 25 days annual leave (plus bank holidays) Competitive salary Access to Employee Assistance Program Pension scheme Flexible working policy Remote working option after probationary period Free on-site parking Professional development and training
Mar 27, 2024
Full time
Position: HR Advisor Working hours: Monday to Thursday 8am to 5pm / Friday 8am to 3pm Salary: Competitive Location: Birmingham (Office based) Contract Type: Permanent (Full-Time) If you are searching for an ambitious and growing company that can offer you fantastic career opportunities in the exciting and growing world of zero-emissions technology, then Grayson Thermal Systems is the place for you. About us As a leading supplier of pioneering heating and cooling solutions, our innovations are helping commercial automotive manufacturers to develop ground-breaking new zero-emission vehicles. From our Birmingham-based HQ, we design, manufacture, supply and service everything from battery thermal management systems to HVAC heat pump systems to some of the best-known OEMs and operators across the world. Despite having grown over more than 40 years to become a global organisation with sites across the UK, USA and Europe, we remain a family-owned business that truly values our people. About the role We are now searching for a dedicated HR Advisor who will be reporting to the HR Manager. The role will require you to be involved in managing employee relations and performance management. During the process you may be responsible for anything to do with HR, ensuring policies are consistent and HR queries are dealt with promptly and reliably. The candidate will also take responsibility as the first port of call for all recruitment aspects in an organisation, including advising line managers and managing the onboarding process. Key areas of responsibility: Dealing with various HR queries throughout the business Reviewing and updating job descriptions Advising managers on recruitment and selection strategies Training hiring managers on candidate interview evaluation techniques Monitoring key recruitment metrics, such as turnover and retention rates Negotiating terms and conditions of employment with staff Providing advice and playing a major role in work reviews and change processes Using HR information system, Mitrefinch to access, input and compile data Managing staff relationships, responding to any queries or problems that they have and managing their expectations Monitoring, reviewing and updating all HR policies and ensuring these are in line with current legislation Supporting the HR manager with various capability investigations, including grievance and disciplinary Key experience/knowledge: Knowledge of relevant HR policies and procedures Knowledge of the best practice on recruitment and selection Experience in interpreting, advising and implementing such agreements and procedures The written communication skills to produce succinct correspondence and reports The ability to research, analyse and reason logically within tight and conflicting timeframes CIPD qualified or working towards an accreditation, for Associate level membership Minimum 3 years experience working in an advisory role Knowledge of Employment Law and ability to implement this in practical situations Proven ability to build trust with people and managers Our offer to you As a member of the Grayson Thermal Systems team, you ll enjoy a variety of benefits and entitlements, including: 25 days annual leave (plus bank holidays) Competitive salary Access to Employee Assistance Program Pension scheme Flexible working policy Remote working option after probationary period Free on-site parking Professional development and training
Customer Service Regulations Advisor Your new company The Regulations Advisor is responsible for the day to day management of the FS Regulations Advisor, inbox and distribution of emails. They are responsible for the day to day logging of the complaints that are received and must allocate it to the team by 4pm each day, ensuring that all customer acknowledgement letters are sent on the same day, ensuring SLA's are met and not breached. The Regulations Advisor is also responsible for identifying any complaint trends/ regulatory complaints / new CMC topics to the Private Customer Escalations Manager and / or Customer Regulatory Manager coming into the Customer regulatory email box or through the new complaints online forms. Your new role To complete all admin tasks within the department which include but are not limited to: Logging complaints received in FS Customer Escalations within 24 hours of receipt of complaint Issuing of acknowledgement letter to customers within a regulatory timeframe (within 5 working days) Management of the FS Customer Escalation inbox within the agreed SLA of 24 hours Management of all incoming posts ensures it is passed onto the relevant team or logged within the team to respond. Obtain all Complaints and SARs call recordings What you'll need to succeed Strong administrative and organisational skills Ability to work on your own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably, in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a complaint environment Excellent oral and written communication skills What you'll get in return Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (1 - 3 months Hours per week: 37.5 Pay type: Competitive hourly pay rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 27, 2024
Contractor
Customer Service Regulations Advisor Your new company The Regulations Advisor is responsible for the day to day management of the FS Regulations Advisor, inbox and distribution of emails. They are responsible for the day to day logging of the complaints that are received and must allocate it to the team by 4pm each day, ensuring that all customer acknowledgement letters are sent on the same day, ensuring SLA's are met and not breached. The Regulations Advisor is also responsible for identifying any complaint trends/ regulatory complaints / new CMC topics to the Private Customer Escalations Manager and / or Customer Regulatory Manager coming into the Customer regulatory email box or through the new complaints online forms. Your new role To complete all admin tasks within the department which include but are not limited to: Logging complaints received in FS Customer Escalations within 24 hours of receipt of complaint Issuing of acknowledgement letter to customers within a regulatory timeframe (within 5 working days) Management of the FS Customer Escalation inbox within the agreed SLA of 24 hours Management of all incoming posts ensures it is passed onto the relevant team or logged within the team to respond. Obtain all Complaints and SARs call recordings What you'll need to succeed Strong administrative and organisational skills Ability to work on your own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably, in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a complaint environment Excellent oral and written communication skills What you'll get in return Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (1 - 3 months Hours per week: 37.5 Pay type: Competitive hourly pay rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
Mar 27, 2024
Full time
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
Vacancy - Sales Executive - Rochdale Our client, probably the best employer in the North West, is looking to recruit an experienced New Car Sales Executive to join an already successful team. This role is one of the main driving forces for the success of the dealership and as such it demands the highest levels of professionalism and customer service. The successful candidate will have the opportunity to earn an uncapped salary within this buoyant area. Key Skills: Excellent levels of professionalism and customer service. Excellent communication skills, and an outgoing, friendly personality. Highly motivated and target driven, with a solid and proven sales track record. Ability to up-sell products and features and be able to negotiate and close a sale. Committed, reliable and well presented This is an excellent opportunity for the right applicant, who is dedicated and committed to work, in return the company offers a competitive basic salary, generous commission structure, genuine career progression, training, and incentives. Excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees 1,000 staff referral award Staff canteen Working hours/Days: - Monday to Friday - 8:30am to 6pm Saturday - 9am to 5pm Sunday 11am to 4pm Alternate weekend off Salary: - Basic - 20k OTE - 45k uncapped bonus Client will also guarantee 50% of bonus for first 4 months = 1041.67 Further training and development with huge career prospects Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Mar 27, 2024
Full time
Vacancy - Sales Executive - Rochdale Our client, probably the best employer in the North West, is looking to recruit an experienced New Car Sales Executive to join an already successful team. This role is one of the main driving forces for the success of the dealership and as such it demands the highest levels of professionalism and customer service. The successful candidate will have the opportunity to earn an uncapped salary within this buoyant area. Key Skills: Excellent levels of professionalism and customer service. Excellent communication skills, and an outgoing, friendly personality. Highly motivated and target driven, with a solid and proven sales track record. Ability to up-sell products and features and be able to negotiate and close a sale. Committed, reliable and well presented This is an excellent opportunity for the right applicant, who is dedicated and committed to work, in return the company offers a competitive basic salary, generous commission structure, genuine career progression, training, and incentives. Excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees 1,000 staff referral award Staff canteen Working hours/Days: - Monday to Friday - 8:30am to 6pm Saturday - 9am to 5pm Sunday 11am to 4pm Alternate weekend off Salary: - Basic - 20k OTE - 45k uncapped bonus Client will also guarantee 50% of bonus for first 4 months = 1041.67 Further training and development with huge career prospects Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
6 Months Fixed Term Contract, hybrid working after the initial 6 week training and induction programme. £17.79 per hour PAYE and £23.40 Umbrella. A leading player in the automotive is seeking to appoint a team of experienced customer service advisors to work on a 6 month project as Client Experience Advisors. When working in the office, the normal working days are Tuesdays and Wednesdays. The roles are working in a call centre environment and call centre experience is preferred, not essential. The role involves making outbound calls to existing customers to inform them of upcoming planned maintenance to their vehicles. The role also involves dealing with UK dealerships. Strong communication skills are essential, as is strong stakeholder management skills and the ability to make quick and accurate decisions in a fast paced environment. Please apply in the first instance and any questions please contact Catherine at Sarah Harvey Recruitment.
Mar 27, 2024
Contractor
6 Months Fixed Term Contract, hybrid working after the initial 6 week training and induction programme. £17.79 per hour PAYE and £23.40 Umbrella. A leading player in the automotive is seeking to appoint a team of experienced customer service advisors to work on a 6 month project as Client Experience Advisors. When working in the office, the normal working days are Tuesdays and Wednesdays. The roles are working in a call centre environment and call centre experience is preferred, not essential. The role involves making outbound calls to existing customers to inform them of upcoming planned maintenance to their vehicles. The role also involves dealing with UK dealerships. Strong communication skills are essential, as is strong stakeholder management skills and the ability to make quick and accurate decisions in a fast paced environment. Please apply in the first instance and any questions please contact Catherine at Sarah Harvey Recruitment.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Stevenage. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2024
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Stevenage. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
PARTS ADVISOR Location of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: Wolverhampton Salary of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: £27,500 click apply for full job details
Mar 27, 2024
Full time
PARTS ADVISOR Location of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: Wolverhampton Salary of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: £27,500 click apply for full job details
Job Title: Service Advisor - Gateshead Salary: £26,000 Basic + Bonus (OTE £30,800) Hours: Monday to Friday 07:30-18:00 and Saturdays on a rota 08:00-13:00-42 hours per week Ref: OC17163We have a new vacancy for an experienced Service Advisor for my client's main dealership in Gateshead. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Competitive salaries with clear pay scales in place as you develop. Generous annual leave allowance that increases with length of service. Eligibility to join one of the colleague car plans and cycle to work schemes. Enhanced maternity leave, adoption leave and paternity leave. Employee assistance programme and free access to Smart Health. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice Dickinson INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 27, 2024
Full time
Job Title: Service Advisor - Gateshead Salary: £26,000 Basic + Bonus (OTE £30,800) Hours: Monday to Friday 07:30-18:00 and Saturdays on a rota 08:00-13:00-42 hours per week Ref: OC17163We have a new vacancy for an experienced Service Advisor for my client's main dealership in Gateshead. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Competitive salaries with clear pay scales in place as you develop. Generous annual leave allowance that increases with length of service. Eligibility to join one of the colleague car plans and cycle to work schemes. Enhanced maternity leave, adoption leave and paternity leave. Employee assistance programme and free access to Smart Health. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice Dickinson INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Full-time - No weekends Our client is a well-established and respected dealership, and they are now hiring an Automotive Technician for their Reading site. Ideally you will already have at least 3 years workshop and be EV (training will be provided for the right candidate) Full manufacture training will be provided for someone with the ambition to progress. Our client offers hours operating Monday to Friday and a great work environment. As a Technician, your role will be to Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required. Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them. Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification. Ensure all work is carried out observing safe working practices of self and others. Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified. Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor. Complete relevant service documentation (Job sheets, PDI's, service reports) in line with warranty and dealership requirements. Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools. Work with other workshop and dealership colleagues to provide excellent customer service. Share best practice when appropriate. For this position, a full driving licence is essential. Other Duties: Perform routine vehicle servicing and maintenance Communicate with customers to understand issues, concerns and provide work estimates Maintain repair and service records Service and repair vehicles based on identified issues Maintain equipment and facilities to ensure functional longevity and workplace safety Road test vehicles (including manual transmission) Accurately use diagnostic equipment to inspect vehicles and identify issues Benefits: Additional day off on special birthday 3pm finish on any birthday annual leave after 5 years 1 additional day after 10 years Staff shopping discount benefit portal Monday to Friday only 22 days holiday plus bank holidays Bonus and KPIs Government Pension
Mar 27, 2024
Full time
Full-time - No weekends Our client is a well-established and respected dealership, and they are now hiring an Automotive Technician for their Reading site. Ideally you will already have at least 3 years workshop and be EV (training will be provided for the right candidate) Full manufacture training will be provided for someone with the ambition to progress. Our client offers hours operating Monday to Friday and a great work environment. As a Technician, your role will be to Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required. Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them. Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification. Ensure all work is carried out observing safe working practices of self and others. Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified. Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor. Complete relevant service documentation (Job sheets, PDI's, service reports) in line with warranty and dealership requirements. Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools. Work with other workshop and dealership colleagues to provide excellent customer service. Share best practice when appropriate. For this position, a full driving licence is essential. Other Duties: Perform routine vehicle servicing and maintenance Communicate with customers to understand issues, concerns and provide work estimates Maintain repair and service records Service and repair vehicles based on identified issues Maintain equipment and facilities to ensure functional longevity and workplace safety Road test vehicles (including manual transmission) Accurately use diagnostic equipment to inspect vehicles and identify issues Benefits: Additional day off on special birthday 3pm finish on any birthday annual leave after 5 years 1 additional day after 10 years Staff shopping discount benefit portal Monday to Friday only 22 days holiday plus bank holidays Bonus and KPIs Government Pension