One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
Apr 17, 2024
Full time
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £18,000 achievable on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: Working as part of our Retail team in Doncaster for 25 hours a week, you will be a vital part of the store s success. We want every store visit to be exceptional for our customers, so you ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Making our customers feel at home through exceptional service. At Dreams, this means listening to customer s needs and guiding them, asking the right questions at the right time to find the perfect fit. -Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. -Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you ll love it! -Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. This is the type of person we re dreaming of: -People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. -Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. -Willing to learn: A great night s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. -Flexible: You ll need to be able to commit to working 25 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you ll have the opportunity earn even more commission!
Apr 17, 2024
Full time
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £18,000 achievable on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: Working as part of our Retail team in Doncaster for 25 hours a week, you will be a vital part of the store s success. We want every store visit to be exceptional for our customers, so you ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Making our customers feel at home through exceptional service. At Dreams, this means listening to customer s needs and guiding them, asking the right questions at the right time to find the perfect fit. -Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. -Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you ll love it! -Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. This is the type of person we re dreaming of: -People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. -Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. -Willing to learn: A great night s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. -Flexible: You ll need to be able to commit to working 25 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you ll have the opportunity earn even more commission!
Job Title: Customer Service Advisor Location: Coventry Salary: 24,250 per annum Job type: Full Time, permanent About Us: The Verity Centre is an established boutique contact centre specialising in a fresh respectful and innovative approach in managing all aspects of customer and potential customer communication, as well as tackling daily business challenges and handling back-office tasks. Operating under the AT Management umbrella of companies we are looking to expand are business in Coventry and can offer strong development opportunities/career paths for the right individuals looking to join us. About The Role : We are seeking to recruit several motivated and enthusiastic Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways. We are looking at start dates of the 15th of April and the 29th of April, respectively. This position will be office-based Monday - Friday 08:45 - 17:15 Roles and Responsibilities : You will be required to complete inbound calls, outbound calls and administration duties covering a variety of situations which include order fulfilment, order status updates, order cancellation, order queries, Debt, stock issues, technical, deliveries, pricing, and promotion. Manage the day-to-day queries of our valued customers ensuring that the right equipment and supplies are being provided in an efficient manner. Dealing with external customers and medical professionals. Ensure that you have excellent product knowledge to discuss relevant products with trained medical professionals. Accuracy and adherence to policy when handling customer orders and queries. About You: IT literate with the ability to move between multiple and bespoke systems competently be able to use Office and Excel working across multiple screens. Experience of using a CRM (desirable). Able to demonstrate an ability to complete orders through excellent customer service. Experience of managing a high volume of calls and administration tasks in line with daily SLAs. Excellent telephone manner with well-developed questioning skills and a diplomatic approach, be comfortable dealing with sensitive medical conversations and speaking with medical professionals. The ability and resilience to oversee complex and challenging calls effectively using your own initiative. Excellent communication and people skills, including good listening and questioning skills, showing sensitivity, empathy, and the ability to record information accurately. Ability to work well under pressure to meet call handling targets. Admin SLAs including emails, web mails, Debt. Benefits : 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Free Tea and Coffee Applying: Diversity, inclusion is an important aspect of The Verity Centre values. As an employer, The Verity Centre (part of the AT Management group) is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity, or marital status. This role will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
Apr 17, 2024
Full time
Job Title: Customer Service Advisor Location: Coventry Salary: 24,250 per annum Job type: Full Time, permanent About Us: The Verity Centre is an established boutique contact centre specialising in a fresh respectful and innovative approach in managing all aspects of customer and potential customer communication, as well as tackling daily business challenges and handling back-office tasks. Operating under the AT Management umbrella of companies we are looking to expand are business in Coventry and can offer strong development opportunities/career paths for the right individuals looking to join us. About The Role : We are seeking to recruit several motivated and enthusiastic Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways. We are looking at start dates of the 15th of April and the 29th of April, respectively. This position will be office-based Monday - Friday 08:45 - 17:15 Roles and Responsibilities : You will be required to complete inbound calls, outbound calls and administration duties covering a variety of situations which include order fulfilment, order status updates, order cancellation, order queries, Debt, stock issues, technical, deliveries, pricing, and promotion. Manage the day-to-day queries of our valued customers ensuring that the right equipment and supplies are being provided in an efficient manner. Dealing with external customers and medical professionals. Ensure that you have excellent product knowledge to discuss relevant products with trained medical professionals. Accuracy and adherence to policy when handling customer orders and queries. About You: IT literate with the ability to move between multiple and bespoke systems competently be able to use Office and Excel working across multiple screens. Experience of using a CRM (desirable). Able to demonstrate an ability to complete orders through excellent customer service. Experience of managing a high volume of calls and administration tasks in line with daily SLAs. Excellent telephone manner with well-developed questioning skills and a diplomatic approach, be comfortable dealing with sensitive medical conversations and speaking with medical professionals. The ability and resilience to oversee complex and challenging calls effectively using your own initiative. Excellent communication and people skills, including good listening and questioning skills, showing sensitivity, empathy, and the ability to record information accurately. Ability to work well under pressure to meet call handling targets. Admin SLAs including emails, web mails, Debt. Benefits : 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Free Tea and Coffee Applying: Diversity, inclusion is an important aspect of The Verity Centre values. As an employer, The Verity Centre (part of the AT Management group) is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity, or marital status. This role will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
Apr 17, 2024
Full time
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
Our Client is a leading Express Delivery / Logistics Specialist in the UK About the Role We are looking for a General Manager for this new depot, & to be part of a team that works together to provide great delivery performance and excellent customer service. You will be a key part of the Senior team and play a huge part in our growth and success in Scotland. This role is about more than just customer service, it is about putting our customers at the heart of what we do every day. As a General Manager, you will manage and lead within warehouse and traffic operations to a high standard to meet business requirements ensuring you challenge and review the operation for efficiencies. You will be accountable for managing the depot budget to maximise profitability whilst achieving targeted service, cost, compliance, and quality performance measures. You will need to Have previous experience in managing a large team of people Demonstrate a background of success in achieving and exceeding targets whilst delivering an outstanding experience in a fast paced environment Exhibit practical knowledge and understanding of Health and Safety regulations Have experience of managing a budget, working to operational KPI's and financial targets Be motivated and passionate Have a strong work ethic and desire to work as a team Demonstrate excellent communication both verbally and written and the ability to build excellent relationships with peers, team members and key stakeholders You must have experience working within the Parcels / Freight sector at management level, including managing fleet operations Have a full UK driving license What's in it for you? 25 days annual leave (rising with length of service) + 8 days Public Holidays Life Assurance Apply Steffan
Apr 17, 2024
Full time
Our Client is a leading Express Delivery / Logistics Specialist in the UK About the Role We are looking for a General Manager for this new depot, & to be part of a team that works together to provide great delivery performance and excellent customer service. You will be a key part of the Senior team and play a huge part in our growth and success in Scotland. This role is about more than just customer service, it is about putting our customers at the heart of what we do every day. As a General Manager, you will manage and lead within warehouse and traffic operations to a high standard to meet business requirements ensuring you challenge and review the operation for efficiencies. You will be accountable for managing the depot budget to maximise profitability whilst achieving targeted service, cost, compliance, and quality performance measures. You will need to Have previous experience in managing a large team of people Demonstrate a background of success in achieving and exceeding targets whilst delivering an outstanding experience in a fast paced environment Exhibit practical knowledge and understanding of Health and Safety regulations Have experience of managing a budget, working to operational KPI's and financial targets Be motivated and passionate Have a strong work ethic and desire to work as a team Demonstrate excellent communication both verbally and written and the ability to build excellent relationships with peers, team members and key stakeholders You must have experience working within the Parcels / Freight sector at management level, including managing fleet operations Have a full UK driving license What's in it for you? 25 days annual leave (rising with length of service) + 8 days Public Holidays Life Assurance Apply Steffan
Logic Resourcing Group
Stoke-on-trent, Staffordshire
Does the idea of working for an energetic, innovative and forward-thinking company, who are committed to their products, industry and customers captivate you? Working for one of the UK's leading specialists in their sector, as an operations administrator you will be working in a small team supporting the company with a variety of everyday operational administration support. This role can offer you: Huge potential with genuine career development opportunities The chance to be part of a business who are on a mission to be the No.1 provider in their sector within the next five years. A CEO who knows everyone personally, you're more than just a number! Brand new office facilities and a Monday - Friday working week Reporting to the Operations manager you will be part of a small, but experienced team, so if you are forward-thinking, enjoy a bustling environment and a hive of activity, then this is the role for you. What you'll need: A background working in an operational position is advantageous. Excellent organisation, IT skills and high attention to detail A problem solver who uses their own initiative What you'll do: Raise and manage purchase orders, dealing with invoice queries Ordering and tracking of materials, liaising with suppliers Generating new suppliers and setting up on the system Liaising with hauliers and transport companies Provide general administration support as and when required What you'll get Monday to Friday 08:00 - 16:00 Salary is negotiable up to £28,000 25 Days Holiday + Bank Holidays Regular salary reviews Company contributed pension scheme Company nights out This role could suit someone who has previously worked as a planner, operations planner, planning assistant, planning administrator, operations administrator, technical administrator, office administrator, industrial planner, construction planner, demand planner, works planner, materials planner, service planner, production planner, maintenance planner, transport planner, project planner, supply planner,
Apr 17, 2024
Full time
Does the idea of working for an energetic, innovative and forward-thinking company, who are committed to their products, industry and customers captivate you? Working for one of the UK's leading specialists in their sector, as an operations administrator you will be working in a small team supporting the company with a variety of everyday operational administration support. This role can offer you: Huge potential with genuine career development opportunities The chance to be part of a business who are on a mission to be the No.1 provider in their sector within the next five years. A CEO who knows everyone personally, you're more than just a number! Brand new office facilities and a Monday - Friday working week Reporting to the Operations manager you will be part of a small, but experienced team, so if you are forward-thinking, enjoy a bustling environment and a hive of activity, then this is the role for you. What you'll need: A background working in an operational position is advantageous. Excellent organisation, IT skills and high attention to detail A problem solver who uses their own initiative What you'll do: Raise and manage purchase orders, dealing with invoice queries Ordering and tracking of materials, liaising with suppliers Generating new suppliers and setting up on the system Liaising with hauliers and transport companies Provide general administration support as and when required What you'll get Monday to Friday 08:00 - 16:00 Salary is negotiable up to £28,000 25 Days Holiday + Bank Holidays Regular salary reviews Company contributed pension scheme Company nights out This role could suit someone who has previously worked as a planner, operations planner, planning assistant, planning administrator, operations administrator, technical administrator, office administrator, industrial planner, construction planner, demand planner, works planner, materials planner, service planner, production planner, maintenance planner, transport planner, project planner, supply planner,
Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating out of multiple sites globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has an opportunity for a Customer Service Representative for Macfarlane Labels (part of Reflex Group) at Kilmarnock. The full-time permanent role is for an experienced Customer Service Representative working within a print environment. Working Monday to Friday 8:30am to 5pm and is responsible for: providing customers with costs/quotes processing of orders dealing with telephone queries, which will include speaking to customers and colleagues internally and externally clerical duties You must be confident to work on your own initiative and be responsible for your own accounts, seeing them through from initial enquiry to delivery of goods. You will liaise with all departments within the business so written and verbal communication skills are a must. The right candidate must possess experience of working within a print environment, have great organisational skills and be able to work within a fast-paced environment where being a team player is essential. Print experience within self-adhesive labels is advantageous, however other print experience will be considered. The benefits of working for Reflex are 22 holidays a year, rising to 25 after 4 years service, competitive rates of pay, salary sacrifice pension scheme, death in service insurance (after 1 years service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards and a quality branded uniform provided. REF-(Apply online only)
Apr 17, 2024
Full time
Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating out of multiple sites globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has an opportunity for a Customer Service Representative for Macfarlane Labels (part of Reflex Group) at Kilmarnock. The full-time permanent role is for an experienced Customer Service Representative working within a print environment. Working Monday to Friday 8:30am to 5pm and is responsible for: providing customers with costs/quotes processing of orders dealing with telephone queries, which will include speaking to customers and colleagues internally and externally clerical duties You must be confident to work on your own initiative and be responsible for your own accounts, seeing them through from initial enquiry to delivery of goods. You will liaise with all departments within the business so written and verbal communication skills are a must. The right candidate must possess experience of working within a print environment, have great organisational skills and be able to work within a fast-paced environment where being a team player is essential. Print experience within self-adhesive labels is advantageous, however other print experience will be considered. The benefits of working for Reflex are 22 holidays a year, rising to 25 after 4 years service, competitive rates of pay, salary sacrifice pension scheme, death in service insurance (after 1 years service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards and a quality branded uniform provided. REF-(Apply online only)
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Apr 17, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Summary £12.00 up to £13.00 per hour - This isn't stacking shelves. This is feeding families. 20 to 30 hour contract As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It's your hard graft that puts food onto dinner tables and keeps our customers coming back. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become friends. Shifts include the weekends, but whether you have family commitments, are studying or have an extraordinary hobby, we make sure our rotas are available 3 weeks in advance so you can get the most out of your days off. This isn't just a challenge, this is a challenge with great rewards - because at Lidl, you get out what you put in. If you love keeping busy and want to do a job that matters, find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Unpack stock as deliveries arrive in store Providing excellent customer service on the tills Help our customers with any questions or queries, and locate items around the store Ensure the bakery stays topped up by baking fresh goods Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers Merchandising and maintaining our middles aisles of non-food products What you'll need Some experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers Experience in providing excellent customer service What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 17, 2024
Full time
Summary £12.00 up to £13.00 per hour - This isn't stacking shelves. This is feeding families. 20 to 30 hour contract As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It's your hard graft that puts food onto dinner tables and keeps our customers coming back. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become friends. Shifts include the weekends, but whether you have family commitments, are studying or have an extraordinary hobby, we make sure our rotas are available 3 weeks in advance so you can get the most out of your days off. This isn't just a challenge, this is a challenge with great rewards - because at Lidl, you get out what you put in. If you love keeping busy and want to do a job that matters, find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Unpack stock as deliveries arrive in store Providing excellent customer service on the tills Help our customers with any questions or queries, and locate items around the store Ensure the bakery stays topped up by baking fresh goods Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers Merchandising and maintaining our middles aisles of non-food products What you'll need Some experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers Experience in providing excellent customer service What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Be part of a company with a real commitment to environmental awareness . Were seeking a Purchasing & Production Administrator for our client based in Birmingham. Join a family-run packaging manufacturing firm with more than 75 years experience, spanning three generations! Our client's company was originally founded to reuse corrugated boxes after WW2 staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials. Key Responsibilities: Creating bill of materials Generating work orders Liaising with Site Manager Scheduling component & board deliveries Posting invoices Creating new item codes ensuring all related documentation and processes are completed Purchase orders Sourcing new suppliers Overseeing goods received process Monitoring order acknowledgements and/or late deliveries Managing supplier lease and trial products Building strong client relationships Handling supplier complaints Skills and Qualifications: Proactive thinker Strong communication skills Strong organisational and time management skills Negotiation experience
Apr 17, 2024
Full time
Be part of a company with a real commitment to environmental awareness . Were seeking a Purchasing & Production Administrator for our client based in Birmingham. Join a family-run packaging manufacturing firm with more than 75 years experience, spanning three generations! Our client's company was originally founded to reuse corrugated boxes after WW2 staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials. Key Responsibilities: Creating bill of materials Generating work orders Liaising with Site Manager Scheduling component & board deliveries Posting invoices Creating new item codes ensuring all related documentation and processes are completed Purchase orders Sourcing new suppliers Overseeing goods received process Monitoring order acknowledgements and/or late deliveries Managing supplier lease and trial products Building strong client relationships Handling supplier complaints Skills and Qualifications: Proactive thinker Strong communication skills Strong organisational and time management skills Negotiation experience
A boutique legal consultancy is looking for a sparky Receptionist/PA to join them on a temp to perm basis. They are based in Mayfair and the role is expected in the office full-time, with some flexibility to wfh when the Director is travelling. There is a lot of scope in the role and it is a great opportunity for someone looking to make the move from a Front of House role into a PA/EA role. They are also open to someone with less experience, but with a fantastic attitude. They're a small, friendly team and go for team lunches when they can. The hours are 9am-5.30pm and the salary ranges between £24,000-£30,000, depending on experience. What you'll do: Real right-hand support to the Director Audio typing Diary management - setting up meetings, booking lunches Email correspondence Liaising with clients on behalf of Director Expenses management Booking travel for Director Meet and greet Preparing meeting rooms Archiving documents Organising lunches and Christmas parties Re-stock stationery, office and kitchen supplies Who you are: Previous experience in an admin role is ideal Strong typing skills Switched-on Eager to learn and happy to crack on Strong eye for detail Excellent communication skills - written and verbal Please apply now if you're interested in this opportunity.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Apr 17, 2024
Full time
A boutique legal consultancy is looking for a sparky Receptionist/PA to join them on a temp to perm basis. They are based in Mayfair and the role is expected in the office full-time, with some flexibility to wfh when the Director is travelling. There is a lot of scope in the role and it is a great opportunity for someone looking to make the move from a Front of House role into a PA/EA role. They are also open to someone with less experience, but with a fantastic attitude. They're a small, friendly team and go for team lunches when they can. The hours are 9am-5.30pm and the salary ranges between £24,000-£30,000, depending on experience. What you'll do: Real right-hand support to the Director Audio typing Diary management - setting up meetings, booking lunches Email correspondence Liaising with clients on behalf of Director Expenses management Booking travel for Director Meet and greet Preparing meeting rooms Archiving documents Organising lunches and Christmas parties Re-stock stationery, office and kitchen supplies Who you are: Previous experience in an admin role is ideal Strong typing skills Switched-on Eager to learn and happy to crack on Strong eye for detail Excellent communication skills - written and verbal Please apply now if you're interested in this opportunity.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Apr 17, 2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
We're on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions. The main purpose of the Administrator - Disclosure Unit role is to provide effective and efficient administrative support to the Disclosure Unit. The Administrator - Disclosure Unit role is a hybrid role 1x Full time or/either 2x Part time positions (18.5 hours per week - part time) Permanent The closing date for this post is 12 noon on Tuesday 23rd April 2024 Why work for us? 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays Generous pension scheme Health and wellbeing, occupational health services, staff network and PAM assist. Police Mutual, affordable private healthcare and other savings. Gym membership discounts. Register for a Blue light card - over 15,000 discounts from large national retailers. To read more about the added benefits and rewards of working for West Mercia Police, please go to our website. We embrace diversity and welcome applications from everyone. We are also happy to talk flexible working where it is suitable for the role. If you require any support to complete your application or you have any questions please contact the recruitment team on
Apr 17, 2024
Full time
We're on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions. The main purpose of the Administrator - Disclosure Unit role is to provide effective and efficient administrative support to the Disclosure Unit. The Administrator - Disclosure Unit role is a hybrid role 1x Full time or/either 2x Part time positions (18.5 hours per week - part time) Permanent The closing date for this post is 12 noon on Tuesday 23rd April 2024 Why work for us? 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays Generous pension scheme Health and wellbeing, occupational health services, staff network and PAM assist. Police Mutual, affordable private healthcare and other savings. Gym membership discounts. Register for a Blue light card - over 15,000 discounts from large national retailers. To read more about the added benefits and rewards of working for West Mercia Police, please go to our website. We embrace diversity and welcome applications from everyone. We are also happy to talk flexible working where it is suitable for the role. If you require any support to complete your application or you have any questions please contact the recruitment team on
Service Advisor - Lexus Guildford (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor you ll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you ll broaden your experience across both sites and brands. And with the right support from us, you ll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans, and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you ll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don t need to love cars to work with us you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That s why we believe Inchcape is for everyone.
Apr 17, 2024
Full time
Service Advisor - Lexus Guildford (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor you ll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you ll broaden your experience across both sites and brands. And with the right support from us, you ll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans, and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you ll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don t need to love cars to work with us you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That s why we believe Inchcape is for everyone.
We are currently working with a large insurer on a support role for their underwriting team. You will be working closely with a specialised team of underwriters and exposed to a diverse range of clients in the private boat/marine insurance space. The role will involve supporting the team with administration duties such as sorting through post, monitoring email/telephone communications and dealing with client enquiries among other tasks. This can be a full time or part time position, aimed at someone with great administration skills, ideally within the insurance industry. If interested, please apply via the link below. Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
We are currently working with a large insurer on a support role for their underwriting team. You will be working closely with a specialised team of underwriters and exposed to a diverse range of clients in the private boat/marine insurance space. The role will involve supporting the team with administration duties such as sorting through post, monitoring email/telephone communications and dealing with client enquiries among other tasks. This can be a full time or part time position, aimed at someone with great administration skills, ideally within the insurance industry. If interested, please apply via the link below. Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 17, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
The Metro team is a new team dedicated to ensuring our delivery partners design, construct, operate and maintain an expanding West Midlands Metro. The Transport for West Midlands (TfWM) Metro comprises a dedicated team of engineering, operations and asset management specialists who have responsibility for the West Midlands Metro asset on behalf of West Midlands Combined Authority click apply for full job details
Apr 17, 2024
Full time
The Metro team is a new team dedicated to ensuring our delivery partners design, construct, operate and maintain an expanding West Midlands Metro. The Transport for West Midlands (TfWM) Metro comprises a dedicated team of engineering, operations and asset management specialists who have responsibility for the West Midlands Metro asset on behalf of West Midlands Combined Authority click apply for full job details
Your new company Our client is a prestigious employer of choice in the Cambridgeshire area and world renowned in their sector. Working on an industry leading project this role as a data Entry Administrator is being created to support the Programme and project manager to support the delivery of this particular project. Your new role Working within the project team in their office in Cambridge tasks and responsibilities will include entering data into databases, spreadsheets, or other digital systems. This includes text, numbers, and other relevant information verifying data to ensure the accuracy of what is being entered, cleansing data including correcting errors, inconsistencies, or duplicate entries in the data, maintaining data by keeping databases and records up to date by adding new data and making necessary changes to existing data, record keeping: organising and maintaining physical or digital records, files, and documents, data retrieval: responding to requests for specific data or information by searching and retrieving it from the database, reporting: generating reports and summaries based on the collected data, which may be used by management or other departments for decision-making, collaboration with data analysts or other specialist and any other administration tasks to support the smooth running of the project. What you'll need to succeed We are looking for a candidate who has experience in working with data and who can work in a methodical, logical and accurate manner. You should ideally have previous experience in a similar role but this is not essential. You should be an intermediate user of MS Excel including Pivot tables and V Look Ups. You should be organised, have strong attention to detail and be process driven with a motivated work ethic. You should enjoy being part of a team and take pride in your work. What you'll get in return This is a full-time role working on site in our clients Cambridge office. Working hours are flexible Monday to Friday 9-5 or 8-4pm and we ideally need the role to be office based 5 days per week so you can be with the project team. There is free on-site parking and a competitive hourly rate of £15.52 per hour. We are looking for someone to start asap and it is expected the role will last circa 3 months. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 17, 2024
Full time
Your new company Our client is a prestigious employer of choice in the Cambridgeshire area and world renowned in their sector. Working on an industry leading project this role as a data Entry Administrator is being created to support the Programme and project manager to support the delivery of this particular project. Your new role Working within the project team in their office in Cambridge tasks and responsibilities will include entering data into databases, spreadsheets, or other digital systems. This includes text, numbers, and other relevant information verifying data to ensure the accuracy of what is being entered, cleansing data including correcting errors, inconsistencies, or duplicate entries in the data, maintaining data by keeping databases and records up to date by adding new data and making necessary changes to existing data, record keeping: organising and maintaining physical or digital records, files, and documents, data retrieval: responding to requests for specific data or information by searching and retrieving it from the database, reporting: generating reports and summaries based on the collected data, which may be used by management or other departments for decision-making, collaboration with data analysts or other specialist and any other administration tasks to support the smooth running of the project. What you'll need to succeed We are looking for a candidate who has experience in working with data and who can work in a methodical, logical and accurate manner. You should ideally have previous experience in a similar role but this is not essential. You should be an intermediate user of MS Excel including Pivot tables and V Look Ups. You should be organised, have strong attention to detail and be process driven with a motivated work ethic. You should enjoy being part of a team and take pride in your work. What you'll get in return This is a full-time role working on site in our clients Cambridge office. Working hours are flexible Monday to Friday 9-5 or 8-4pm and we ideally need the role to be office based 5 days per week so you can be with the project team. There is free on-site parking and a competitive hourly rate of £15.52 per hour. We are looking for someone to start asap and it is expected the role will last circa 3 months. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Workday HCM Functional Consultants with experience of leading multiple end to end Core HCM Cloud based implementations are required by this major Workday Partner as part of the continuing expansion of their teams who are providing class leading Technology and Organisational change solutions to the HR Operations of many of the leading FTSE 250 clients based across the UK. As a Senior Workday HCM Functional Consultant with this client you will get the opportunity to do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping Back Office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective Back Office. In order to be successful in securing one of these Workday HCM Functional Consultant roles you will be able to demonstrate experience of the following: * Experience of working on the end to end implementations of major Workday HCM Cloud transformation programmes across any of Core HCM, Talent, Comp & Bens, Payroll, Attendance and or Recruitment * Previous Consultancy experience gained in a lead functional role, running client workshops during a business or systems delivery programme preferably in more than one sector * Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.) * Excellent interpersonal, team building, organisational and motivational skills * An awareness of key delivery methodologies, approaches and market trends in the industry Those Senior Workday HCM Consultants who hold relevant certifications would have an advantage in securing one of these roles. As a Workday HCM Consultant within this Tier 1 Management Consultancy you will receive a comprehensive package of remuneration and on going training to develop your long-term career in HR Technology & Operational transformation work. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 17, 2024
Full time
Senior Workday HCM Functional Consultants with experience of leading multiple end to end Core HCM Cloud based implementations are required by this major Workday Partner as part of the continuing expansion of their teams who are providing class leading Technology and Organisational change solutions to the HR Operations of many of the leading FTSE 250 clients based across the UK. As a Senior Workday HCM Functional Consultant with this client you will get the opportunity to do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping Back Office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective Back Office. In order to be successful in securing one of these Workday HCM Functional Consultant roles you will be able to demonstrate experience of the following: * Experience of working on the end to end implementations of major Workday HCM Cloud transformation programmes across any of Core HCM, Talent, Comp & Bens, Payroll, Attendance and or Recruitment * Previous Consultancy experience gained in a lead functional role, running client workshops during a business or systems delivery programme preferably in more than one sector * Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.) * Excellent interpersonal, team building, organisational and motivational skills * An awareness of key delivery methodologies, approaches and market trends in the industry Those Senior Workday HCM Consultants who hold relevant certifications would have an advantage in securing one of these roles. As a Workday HCM Consultant within this Tier 1 Management Consultancy you will receive a comprehensive package of remuneration and on going training to develop your long-term career in HR Technology & Operational transformation work. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.