New vacancy: Contracts Administrator We're seeking a dedicated individual to join a team as a Contracts Administrator on a 12 month FTC. Reporting directly to Commercial Management, you will manage the distribution, renewal, and return of existing contracts. Here's what you'll be responsible for: Responsibilities & Accountabilities for the Contracts Administrator: Promote Smart Metering services through various channels including telephone, email, and face-to-face interactions with customers. Prepare Meter Operator Agreements in line with customer requirements and Smart Metering commercial policies, and accurately enter details into Smart Metering IR systems. Process supplier appointments, de-appointments, and metering work requests. Ensure accurate billing for customers in collaboration with Accounting Support, addressing contract, billing, and debt queries as needed. Generate and validate billing reports for large customers. Facilitate effective communication between customers, Data Collectors, Meter Assist Commercial Management in identifying and implementing process improvements. Maintain professionalism, confidence, and composure in challenging situations. Key skills for the Contracts Administrator: Strong problem-solving and analytical abilities. Stay updated on advancements in the business area and adopt new methods. Proficient in administrative and organizational tasks. Intermediate knowledge of Excel, Word, and Outlook. Confident and accurate use of departmental computer systems and databases. Apply now and join a growing organisations as a Contracts Administrator.
Apr 18, 2024
Full time
New vacancy: Contracts Administrator We're seeking a dedicated individual to join a team as a Contracts Administrator on a 12 month FTC. Reporting directly to Commercial Management, you will manage the distribution, renewal, and return of existing contracts. Here's what you'll be responsible for: Responsibilities & Accountabilities for the Contracts Administrator: Promote Smart Metering services through various channels including telephone, email, and face-to-face interactions with customers. Prepare Meter Operator Agreements in line with customer requirements and Smart Metering commercial policies, and accurately enter details into Smart Metering IR systems. Process supplier appointments, de-appointments, and metering work requests. Ensure accurate billing for customers in collaboration with Accounting Support, addressing contract, billing, and debt queries as needed. Generate and validate billing reports for large customers. Facilitate effective communication between customers, Data Collectors, Meter Assist Commercial Management in identifying and implementing process improvements. Maintain professionalism, confidence, and composure in challenging situations. Key skills for the Contracts Administrator: Strong problem-solving and analytical abilities. Stay updated on advancements in the business area and adopt new methods. Proficient in administrative and organizational tasks. Intermediate knowledge of Excel, Word, and Outlook. Confident and accurate use of departmental computer systems and databases. Apply now and join a growing organisations as a Contracts Administrator.
Team Assistant - Surrey Office - 30-32k plus superb benefits 12 months FTC A leading property consultancy in the UK is looking to hire a Team Assistant to assist their Residential Sales Team in their South West Surrey office (the office sits close to both the West Sussex and Hampshire border ) The role will support a busy sales team with the smooth running of the office as well as assist in operations and sales administration duties. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Sales administration Work with Operations teams to provide a high level of support to all stakeholders Property listings: Create new instructions and property activity records Order land registry title checks Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to?marketing? Database organisation and maintenance Ensure office compliance and drive audit pass rate improvement Accounts : Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Carry out monthly reporting to assist with performance monitoring Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and?floorplans? Update property listings Oversee look and feel of office in line with central?guidelines? Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Particular Aptitudes/Skills Required This is a client facing role within a prestigious, high profile company so requires someone with first class communication and organisation skills, used to liaising with high end clients. 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude
Apr 18, 2024
Full time
Team Assistant - Surrey Office - 30-32k plus superb benefits 12 months FTC A leading property consultancy in the UK is looking to hire a Team Assistant to assist their Residential Sales Team in their South West Surrey office (the office sits close to both the West Sussex and Hampshire border ) The role will support a busy sales team with the smooth running of the office as well as assist in operations and sales administration duties. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Sales administration Work with Operations teams to provide a high level of support to all stakeholders Property listings: Create new instructions and property activity records Order land registry title checks Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to?marketing? Database organisation and maintenance Ensure office compliance and drive audit pass rate improvement Accounts : Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Carry out monthly reporting to assist with performance monitoring Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and?floorplans? Update property listings Oversee look and feel of office in line with central?guidelines? Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Particular Aptitudes/Skills Required This is a client facing role within a prestigious, high profile company so requires someone with first class communication and organisation skills, used to liaising with high end clients. 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude
£28k - £30k EXETER FREE PARKING Senior Client Support Manager (12-month FTC) Our client, a procurement consultancy renowned for its exceptional client support, is expanding its team. Currently seeking a Senior Client Support Manager to join on a 12-month Fixed-Term Contract (FTC), with the potential for a permanent role based on performance. Role Overview: This position does not involve sales but instead focuses on post-sales client support. We are looking for a candidate who can effectively manage the client support team, with a primary focus on day-to-day team management. This would suit candidates with backgrounds in hospitality management or retail management, as we believe they bring valuable skills in client interaction and service delivery. Senior Client Support Manager Responsibilities: Providing support for staff and their customers Stay updated on market trends, client activities, and competitor strategies. Manage the client CRM system, ensuring data integrity. Prioritise client and prospect needs, placing them at the forefront of operations. Collaborate in establishing customer service as a centre of excellence within the organisation. Senior Client Support Manager Requirements: Demonstrated proficiency in communication, both verbal and written. Strong team player with the ability to work independently and proactively. Background in hospitality management or retail management preferred. A working knowledge of the Zoho CRM would be an advantage Strong customer service and organisation skills Senior Client Support Manager Benefits: 26 days holiday plus bank holidays, rising to 28 days after 2 years of service. Monday to Friday 9-5 with 1 hour for lunch Free parking 6 x life cover If you're interested in learning more about this opportunity, please apply today! Recruitment Consultant Georgia Parkhouse Ref - 10396
Apr 17, 2024
Full time
£28k - £30k EXETER FREE PARKING Senior Client Support Manager (12-month FTC) Our client, a procurement consultancy renowned for its exceptional client support, is expanding its team. Currently seeking a Senior Client Support Manager to join on a 12-month Fixed-Term Contract (FTC), with the potential for a permanent role based on performance. Role Overview: This position does not involve sales but instead focuses on post-sales client support. We are looking for a candidate who can effectively manage the client support team, with a primary focus on day-to-day team management. This would suit candidates with backgrounds in hospitality management or retail management, as we believe they bring valuable skills in client interaction and service delivery. Senior Client Support Manager Responsibilities: Providing support for staff and their customers Stay updated on market trends, client activities, and competitor strategies. Manage the client CRM system, ensuring data integrity. Prioritise client and prospect needs, placing them at the forefront of operations. Collaborate in establishing customer service as a centre of excellence within the organisation. Senior Client Support Manager Requirements: Demonstrated proficiency in communication, both verbal and written. Strong team player with the ability to work independently and proactively. Background in hospitality management or retail management preferred. A working knowledge of the Zoho CRM would be an advantage Strong customer service and organisation skills Senior Client Support Manager Benefits: 26 days holiday plus bank holidays, rising to 28 days after 2 years of service. Monday to Friday 9-5 with 1 hour for lunch Free parking 6 x life cover If you're interested in learning more about this opportunity, please apply today! Recruitment Consultant Georgia Parkhouse Ref - 10396
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to £32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 17, 2024
Full time
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to £32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Our client is a leading progressive global law firm with a rich history extending over centuries and a reputation for innovation and solutions. An amazing opportunity has arisen for an intelligent and organised individual to join their Operations department as Team Executive / Administrative Assistant on a 12-month FTC. This will be a 35-hour working week - Monday to Friday with patterns are between the hours of 9.30am and 5.30pm or 11am and 7.00pm with 1 hour for lunch each day. As part of the Global Shared Services Team, you will work collaboratively and proactively to with others as a single point of contact completing various administrative tasks for Document Specialists and Practice Executives as well as supporting an allocation of Fee Eaers within a practice group. . Responsibilities will include: Providing efficient and diverse administrative, organisational and document support Answering calls and taking accurate messages Document management - creating and amending documents as well as filing Arranging meetings - internal and external Processing and submitting expenses Assisting with monthly billing process Updating CRM system and data updates Carry out research and client intelligences where needed Coordinating client events Managing various materials General assistance where capacity allows Ideal candidates will possess a positive and "can-do" attitude in general and in their approach to work. This would be suitable to a professional, organised and client focused individual with strong communication skills and the desire to develop their career. Please apply immediately to be considered
Apr 17, 2024
Full time
Our client is a leading progressive global law firm with a rich history extending over centuries and a reputation for innovation and solutions. An amazing opportunity has arisen for an intelligent and organised individual to join their Operations department as Team Executive / Administrative Assistant on a 12-month FTC. This will be a 35-hour working week - Monday to Friday with patterns are between the hours of 9.30am and 5.30pm or 11am and 7.00pm with 1 hour for lunch each day. As part of the Global Shared Services Team, you will work collaboratively and proactively to with others as a single point of contact completing various administrative tasks for Document Specialists and Practice Executives as well as supporting an allocation of Fee Eaers within a practice group. . Responsibilities will include: Providing efficient and diverse administrative, organisational and document support Answering calls and taking accurate messages Document management - creating and amending documents as well as filing Arranging meetings - internal and external Processing and submitting expenses Assisting with monthly billing process Updating CRM system and data updates Carry out research and client intelligences where needed Coordinating client events Managing various materials General assistance where capacity allows Ideal candidates will possess a positive and "can-do" attitude in general and in their approach to work. This would be suitable to a professional, organised and client focused individual with strong communication skills and the desire to develop their career. Please apply immediately to be considered
Customer Service Assessment Coordinator Hybrid Location : Birmingham, B24 9FD, hybrid, home working encouraged Salary : £23,000 - £28,000 Contract : FTC 12 months Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are an experienced Customer Service Adviser / Administrator with advanced Excel skills. In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills! You will be working in our busy assessments team, so experience of working in the education/qualification sector in a similar role, would be highly beneficial. ICA is the leading professional body for the global regulatory and financial crime compliance community. Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognised portfolio of professional qualifications and training. If you are looking for company that values curiosity, variety and flexibility, then ICA is for you. As an ICA Assessment Coordinator, you will coordinate the administration of a portfolio of ICA and CLTi qualifications along with supporting the wider work of the team and the other products and services that we offer. You will produce assessment materials (assignment and examination papers), allocate marking for qualifications and release results to candidates so attention to detail is essential. You will also assist in the production of candidate references, processing supplier purchase orders and the issuing of candidate certificates. As you would expect, we are highly regulated so you will need to be conscientious and have experience of effectively recording data on a CRM (we use Salesforce). In essence this is a customer service role. The main functions will include: Preparing assessment materials for use by candidates Monitoring marking activities by examiners Entering and checking results data Preparing results for release to candidates Producing certificates for candidates. Producing references and academic transcripts Processing invoices from markers and examiners Responding to communications (phone and email) from candidates In order to be successful in this role it is essential that you have: Previous customer service and administration experience Advanced Excel skills (V-Look Up, Pivot Table, Formulas) Ability to work under time pressure and meet deadlines. Meticulous attention to detail Strong communication skills, both written and verbal A methodical, best practise approach to project management and servicing customer requirements Excellent organisation and timekeeping skills It would be great if you had: Experience of working with internal databases/CRM systems Experience building relationships with both internal and external stakeholders Experience of working in education/training or with qualification assessment. Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Apr 17, 2024
Contractor
Customer Service Assessment Coordinator Hybrid Location : Birmingham, B24 9FD, hybrid, home working encouraged Salary : £23,000 - £28,000 Contract : FTC 12 months Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are an experienced Customer Service Adviser / Administrator with advanced Excel skills. In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills! You will be working in our busy assessments team, so experience of working in the education/qualification sector in a similar role, would be highly beneficial. ICA is the leading professional body for the global regulatory and financial crime compliance community. Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognised portfolio of professional qualifications and training. If you are looking for company that values curiosity, variety and flexibility, then ICA is for you. As an ICA Assessment Coordinator, you will coordinate the administration of a portfolio of ICA and CLTi qualifications along with supporting the wider work of the team and the other products and services that we offer. You will produce assessment materials (assignment and examination papers), allocate marking for qualifications and release results to candidates so attention to detail is essential. You will also assist in the production of candidate references, processing supplier purchase orders and the issuing of candidate certificates. As you would expect, we are highly regulated so you will need to be conscientious and have experience of effectively recording data on a CRM (we use Salesforce). In essence this is a customer service role. The main functions will include: Preparing assessment materials for use by candidates Monitoring marking activities by examiners Entering and checking results data Preparing results for release to candidates Producing certificates for candidates. Producing references and academic transcripts Processing invoices from markers and examiners Responding to communications (phone and email) from candidates In order to be successful in this role it is essential that you have: Previous customer service and administration experience Advanced Excel skills (V-Look Up, Pivot Table, Formulas) Ability to work under time pressure and meet deadlines. Meticulous attention to detail Strong communication skills, both written and verbal A methodical, best practise approach to project management and servicing customer requirements Excellent organisation and timekeeping skills It would be great if you had: Experience of working with internal databases/CRM systems Experience building relationships with both internal and external stakeholders Experience of working in education/training or with qualification assessment. Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Page Personnel Secretarial & Business Support
Bradford, Yorkshire
Performance Improvement Manager - Contact Centre Responsible for driving improvement across he customer journey and contact centre function Direct management of a small team £50,000 - £60,000 plus Car / Allowance & Bonus Excellent company benefits Hybrid approach 12 month FTC Client Details Page Group are delighted to be working in partnership with an industry leading organisation who are now looking to appoint a Performance Improvement Manager within their Contact Centre Operation. This role is to drive positive changes across the operation and customer journey and will lead a small team who will support Description Overall responsibility for improving process, positive change and customer outcomes within a fast paced contact centre environment Identify areas and opportunities to up-skill teams and individuals which will lead to positive outcomes for customers Provide support and coaching to both front-line and management level employees around best practise within the contact centre Lead programmes of work focused on customer service and customer journey, taking others on that journey with you Positively influence key stakeholders related to the contact centre on new ways of working, process and procedural changes, and best practise Use all available data sources to highlight key trends within the contact centre, and present outcomes to SLT Build positive working relationships across the SLT, taking a proactive approach to driving customer excellence Profile Strong customer service / contact centre knowledge Process / continuous improvement experience Extensive stakeholder management across all levels Ability to analyse and interpret data Excellent communicator Problem solving ability Job Offer The role of Performance Improvement Manager will join an industry leading organisation based in the Leeds / Bradford area, and offers a hybrid approach The role offers a salary of £50,000 - £60,000 DOE plus company car / allowance, bonus, generous pension and other benefits. The role will initially be on a 12 months Fixed Term Contract
Apr 16, 2024
Full time
Performance Improvement Manager - Contact Centre Responsible for driving improvement across he customer journey and contact centre function Direct management of a small team £50,000 - £60,000 plus Car / Allowance & Bonus Excellent company benefits Hybrid approach 12 month FTC Client Details Page Group are delighted to be working in partnership with an industry leading organisation who are now looking to appoint a Performance Improvement Manager within their Contact Centre Operation. This role is to drive positive changes across the operation and customer journey and will lead a small team who will support Description Overall responsibility for improving process, positive change and customer outcomes within a fast paced contact centre environment Identify areas and opportunities to up-skill teams and individuals which will lead to positive outcomes for customers Provide support and coaching to both front-line and management level employees around best practise within the contact centre Lead programmes of work focused on customer service and customer journey, taking others on that journey with you Positively influence key stakeholders related to the contact centre on new ways of working, process and procedural changes, and best practise Use all available data sources to highlight key trends within the contact centre, and present outcomes to SLT Build positive working relationships across the SLT, taking a proactive approach to driving customer excellence Profile Strong customer service / contact centre knowledge Process / continuous improvement experience Extensive stakeholder management across all levels Ability to analyse and interpret data Excellent communicator Problem solving ability Job Offer The role of Performance Improvement Manager will join an industry leading organisation based in the Leeds / Bradford area, and offers a hybrid approach The role offers a salary of £50,000 - £60,000 DOE plus company car / allowance, bonus, generous pension and other benefits. The role will initially be on a 12 months Fixed Term Contract
New vacancy: Contracts Administrator We're seeking a dedicated individual to join a team as a Contracts Administrator on a 12 month FTC. Reporting directly to Commercial Management, you will manage the distribution, renewal, and return of existing contracts. Here's what you'll be responsible for: Responsibilities & Accountabilities for the Contracts Administrator: Promote Smart Metering services through various channels including telephone, email, and face-to-face interactions with customers. Prepare Meter Operator Agreements in line with customer requirements and Smart Metering commercial policies, and accurately enter details into Smart Metering IR systems. Process supplier appointments, de-appointments, and metering work requests. Ensure accurate billing for customers in collaboration with Accounting Support, addressing contract, billing, and debt queries as needed. Generate and validate billing reports for large customers. Facilitate effective communication between customers, Data Collectors, Meter Assist Commercial Management in identifying and implementing process improvements. Maintain professionalism, confidence, and composure in challenging situations. Key skills for the Contracts Administrator: Strong problem-solving and analytical abilities. Stay updated on advancements in the business area and adopt new methods. Proficient in administrative and organizational tasks. Intermediate knowledge of Excel, Word, and Outlook. Confident and accurate use of departmental computer systems and databases. Apply now and join a growing organisations as a Contracts Administrator.
Apr 15, 2024
Contractor
New vacancy: Contracts Administrator We're seeking a dedicated individual to join a team as a Contracts Administrator on a 12 month FTC. Reporting directly to Commercial Management, you will manage the distribution, renewal, and return of existing contracts. Here's what you'll be responsible for: Responsibilities & Accountabilities for the Contracts Administrator: Promote Smart Metering services through various channels including telephone, email, and face-to-face interactions with customers. Prepare Meter Operator Agreements in line with customer requirements and Smart Metering commercial policies, and accurately enter details into Smart Metering IR systems. Process supplier appointments, de-appointments, and metering work requests. Ensure accurate billing for customers in collaboration with Accounting Support, addressing contract, billing, and debt queries as needed. Generate and validate billing reports for large customers. Facilitate effective communication between customers, Data Collectors, Meter Assist Commercial Management in identifying and implementing process improvements. Maintain professionalism, confidence, and composure in challenging situations. Key skills for the Contracts Administrator: Strong problem-solving and analytical abilities. Stay updated on advancements in the business area and adopt new methods. Proficient in administrative and organizational tasks. Intermediate knowledge of Excel, Word, and Outlook. Confident and accurate use of departmental computer systems and databases. Apply now and join a growing organisations as a Contracts Administrator.
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Data Center Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Our Newcastle Office is currently recruiting for a Infrastructure DevOps & Cloud Engineer (12-month FTC). As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The Infrastructure DevOps & Cloud Solutions Team is a core part of Norton Rose Fulbright's IT Service Delivery organisation provisioning services within EMEA (Europe, Middle East, and Asia). We deliver 24x7 services through our Operations Centre, with direct management of EMEA's 6 Data Centres and Cloud platforms, as well as architecting and implementing new solutions. The services we deliver utilises capabilities from 3rd parties through managed service contracts, as well as the internal core team of cloud and infrastructure experts. The core team are based in two locations, the Newcastle Office, and our London Head Office. The Role We are seeking an experienced Infrastructure DevOps & Cloud Engineer to join our team. As an Infrastructure DevOps & Cloud Engineer you must have a deep and broad knowledge of Microsoft computer platforms and Cloud solutions. Be able to communicate well in both verbal and written form. Norton Rose Fulbright has a Cloud first strategy, so expertise in cloud solutions is essential (Azure experience would be an advantage). In addition, a solid technical background in Windows Server Administration is required as a core responsibility, as this role must provide tier 3 support to the existing on-premises windows infrastructure. Supporting the creation and establishment of new development tools and infrastructure, leveraging expertise in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration, and Security. Constructing and validating comprehensive CI/CD pipelines to safeguard systems from security threats. Ours is a 24 hour a day operation and candidates will need to be flexible and able to work out of hours as required. As well as working across our UK-based locations, international travel may be required for project delivery. The Infrastructure & Cloud Engineer will be working in a matrix team structure reporting to the EMEA Infrastructure and Cloud Solutions Senior Manager. You will be supporting the IT department evolve our best practices for deploying our solutions both into Microsoft Azure and our on-premises Data Centres. Skills and Experience Required Microsoft Azure Networking (Virtual Networks, Virtual WAN's, Express Routes, Private Links, Checkpoints) Compute (Virtual Machines, Availability Sets, ASR) Security (CIS Benchmark, Key Vaults, AAD, MFA, MS Defender for Cloud) On Premise VMWare 6.7, VMWare Site Recovery Manager (SRM), Windows Server 2012+, Active Directory, Group Policy, HPE Server Infrastructure. Experience in troubleshooting technical problems involving software and operating systems. Infrastructure as Code (IaC) Terraform Scripting (PowerShell, bash) AIOps and Monitoring ScienceLogic PRTG Azure Monitoring Process & Change Control ITIL framework, ITSM with ServiceNow Be able to create technical documentation for the technical audience and fully conversant with the change control precepts and practices. Repository GitHub Azure DevOps Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including: 25 days hols + Bank hols - Buy up to 5 days GP Service Bupa Healthcare Pension Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 14, 2024
Full time
Practice Group / Department: IT Regional - Data Center Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Our Newcastle Office is currently recruiting for a Infrastructure DevOps & Cloud Engineer (12-month FTC). As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The Infrastructure DevOps & Cloud Solutions Team is a core part of Norton Rose Fulbright's IT Service Delivery organisation provisioning services within EMEA (Europe, Middle East, and Asia). We deliver 24x7 services through our Operations Centre, with direct management of EMEA's 6 Data Centres and Cloud platforms, as well as architecting and implementing new solutions. The services we deliver utilises capabilities from 3rd parties through managed service contracts, as well as the internal core team of cloud and infrastructure experts. The core team are based in two locations, the Newcastle Office, and our London Head Office. The Role We are seeking an experienced Infrastructure DevOps & Cloud Engineer to join our team. As an Infrastructure DevOps & Cloud Engineer you must have a deep and broad knowledge of Microsoft computer platforms and Cloud solutions. Be able to communicate well in both verbal and written form. Norton Rose Fulbright has a Cloud first strategy, so expertise in cloud solutions is essential (Azure experience would be an advantage). In addition, a solid technical background in Windows Server Administration is required as a core responsibility, as this role must provide tier 3 support to the existing on-premises windows infrastructure. Supporting the creation and establishment of new development tools and infrastructure, leveraging expertise in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration, and Security. Constructing and validating comprehensive CI/CD pipelines to safeguard systems from security threats. Ours is a 24 hour a day operation and candidates will need to be flexible and able to work out of hours as required. As well as working across our UK-based locations, international travel may be required for project delivery. The Infrastructure & Cloud Engineer will be working in a matrix team structure reporting to the EMEA Infrastructure and Cloud Solutions Senior Manager. You will be supporting the IT department evolve our best practices for deploying our solutions both into Microsoft Azure and our on-premises Data Centres. Skills and Experience Required Microsoft Azure Networking (Virtual Networks, Virtual WAN's, Express Routes, Private Links, Checkpoints) Compute (Virtual Machines, Availability Sets, ASR) Security (CIS Benchmark, Key Vaults, AAD, MFA, MS Defender for Cloud) On Premise VMWare 6.7, VMWare Site Recovery Manager (SRM), Windows Server 2012+, Active Directory, Group Policy, HPE Server Infrastructure. Experience in troubleshooting technical problems involving software and operating systems. Infrastructure as Code (IaC) Terraform Scripting (PowerShell, bash) AIOps and Monitoring ScienceLogic PRTG Azure Monitoring Process & Change Control ITIL framework, ITSM with ServiceNow Be able to create technical documentation for the technical audience and fully conversant with the change control precepts and practices. Repository GitHub Azure DevOps Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including: 25 days hols + Bank hols - Buy up to 5 days GP Service Bupa Healthcare Pension Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Administrator12 Month Fixed term Contract£21,840 - £25,000Knowsley, Liverpool Hybrid working About The Role and Company This company is a social enterprise specialising in efficient and impactful public sector procurement through a framework approach that has social value running through everything they do. They are currently recruiting an Administrator to join the team on a 12-month fixed-term contract. Reporting to Head of Finance & Corporate Services, the role provides support to internal operational procurement staff, assisting with day-to-day activity and administrative functions. Indicative tasks activities include data entry, updating IT systems, supplier billing, invoice queries, monitoring supplier accreditations, mail merging, issuing contracts. The successful candidate will maintain a level of knowledge appropriate to the status of the post in relation to the procurement services the company provides and the processes we follow. You will be a committed team member and a company ambassador who actively supports team members and external stakeholders through the provision of skills, knowledge, and the use of flexible resources within the wider team and organisation. Primary Responsibilities: Developing effective working relationships across the business supporting with the completion of discrete tasks and duties to support operational staff and processes. To manage and maintain customer data to keep it up to date in accordance with internal policies and legislative requirements. Routinely gathering project data and issuing satisfaction surveys to Members and collating the responses. Maintain supplier due diligence and compliance data and appropriately handle/flag exceptions. Undertake discrete parts of operational procedures such as issuing and receiving contracts. Undertake tasks to required standards and with the necessary attention to detail, carrying out agreed routine weekly/monthly/quarterly tasks on schedule. Supporting the team by being timely and responsive to ad-hoc internal requests. Appropriately prioritise workload and proactively communicate timescales, using appropriate tools and techniques to work efficiently and effectively seeking timely support and advice as may be required. Timely issuing and proactive management of operational financial processes, including but not limited to maintaining invoice contacts; supplier valuations; undertake basic data validation and verification of data before updating the system; handling queries and maintaining accurate financial records. Resolve first line invoice queries and follow up on overdue accounts/late payments, assisting the team to raise any purchase orders as necessary. Support with requesting and maintaining social value target and outcome data. Provide administrative support during framework development and tender process, to include research, data entry, and information checking. Following award, update system with new offer and supplier information as requested by others. Requirements Has an enthusiastic, positive, and motivated approach to work Remains calm and focused under pressure and can plan and manage their workload effectively Demonstrates attention to detail with excellent organization skills Can develop and maintain good relationships, gaining confidence of others Behaves in an open, honest, and inclusive manner, upholding personal and organizational ethics and values. Shows respect for the needs of others and promotes equality and diversity, GCSE (or equivalent) English Language & Mathematics Experience of using Microsoft Office - working with internet/web-based systems Advanced Excel skills Experience of using online applications such as Docusign, Dun & Bradstreet, Constructionline, Companies House. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Apr 14, 2024
Full time
Administrator12 Month Fixed term Contract£21,840 - £25,000Knowsley, Liverpool Hybrid working About The Role and Company This company is a social enterprise specialising in efficient and impactful public sector procurement through a framework approach that has social value running through everything they do. They are currently recruiting an Administrator to join the team on a 12-month fixed-term contract. Reporting to Head of Finance & Corporate Services, the role provides support to internal operational procurement staff, assisting with day-to-day activity and administrative functions. Indicative tasks activities include data entry, updating IT systems, supplier billing, invoice queries, monitoring supplier accreditations, mail merging, issuing contracts. The successful candidate will maintain a level of knowledge appropriate to the status of the post in relation to the procurement services the company provides and the processes we follow. You will be a committed team member and a company ambassador who actively supports team members and external stakeholders through the provision of skills, knowledge, and the use of flexible resources within the wider team and organisation. Primary Responsibilities: Developing effective working relationships across the business supporting with the completion of discrete tasks and duties to support operational staff and processes. To manage and maintain customer data to keep it up to date in accordance with internal policies and legislative requirements. Routinely gathering project data and issuing satisfaction surveys to Members and collating the responses. Maintain supplier due diligence and compliance data and appropriately handle/flag exceptions. Undertake discrete parts of operational procedures such as issuing and receiving contracts. Undertake tasks to required standards and with the necessary attention to detail, carrying out agreed routine weekly/monthly/quarterly tasks on schedule. Supporting the team by being timely and responsive to ad-hoc internal requests. Appropriately prioritise workload and proactively communicate timescales, using appropriate tools and techniques to work efficiently and effectively seeking timely support and advice as may be required. Timely issuing and proactive management of operational financial processes, including but not limited to maintaining invoice contacts; supplier valuations; undertake basic data validation and verification of data before updating the system; handling queries and maintaining accurate financial records. Resolve first line invoice queries and follow up on overdue accounts/late payments, assisting the team to raise any purchase orders as necessary. Support with requesting and maintaining social value target and outcome data. Provide administrative support during framework development and tender process, to include research, data entry, and information checking. Following award, update system with new offer and supplier information as requested by others. Requirements Has an enthusiastic, positive, and motivated approach to work Remains calm and focused under pressure and can plan and manage their workload effectively Demonstrates attention to detail with excellent organization skills Can develop and maintain good relationships, gaining confidence of others Behaves in an open, honest, and inclusive manner, upholding personal and organizational ethics and values. Shows respect for the needs of others and promotes equality and diversity, GCSE (or equivalent) English Language & Mathematics Experience of using Microsoft Office - working with internet/web-based systems Advanced Excel skills Experience of using online applications such as Docusign, Dun & Bradstreet, Constructionline, Companies House. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Operational Support Assistant - FTC 12 Months The Property Risks & Coverage team of Keoghs is seeking an Operational Support Assistant to assist with the internal management of this nationwide team, working alongside the Business Unit Director/Deputy Business Unit Director for the team, enabling it to be a highly effective and profitable business unit. This role will also cover some Operational Support Assistant duties for the Healthcare team as may from time to time be necessary for the effective and profitable running of that business unit which will be holiday cover and will typically be limited to support required for BUD that cannot be delayed. The Operational Support Assistant for Healthcare will likewise provide support for Property Risks & Coverage during absences. What we offer in return: Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex Key Accountabilities Supporting the Business Unit Director/Deputy Business Unit Director, the role will include: New starter set up in Tracker and internal distribution lists for operational teams; Internal people change requests; Maintaining Sage and Dashboard with holidays requests, absences & other allowed time dispensation Provision of a monthly report detailing holidays taken in the previous month & forecasts for holidays in months ahead; Use of Power BI to complete internal MI requests; Provision of monthly/quarterly performance statistics for Lead lawyers/key stakeholders (if required); Collection of internal MI for new instructions and transferred files; settlements achieved; and performance against targets at individual lawyer, sub specialist and business area level; Collation of data on new instructions and transferred files, providing analysis; Diary management for Business Unit Director/Deputy Business Unit Director as well as arranging internal meetings; Diary and meeting management for other key stakeholders in the operational teams; Dealing with expenses requests (when requested by key stakeholders); Arranging client entertainment (when requested); Oversight/gatekeeping of the PRC New Instruction inbox, ensuring new instructions are opened/allocated within SLAs, promptly escalating to BUD/DBUD where necessary; Acting as PPC for PRC for new/transferred files and allocation queries, promptly escalating to BUD/DBUD where necessary Supporting the Business Unit Director to ensure that both internal and external MI is accurate for Property Risks and Coverage: Ensuring caseloads are kept clear of settled files by prompting lawyers to complete the dispute resolution task where this has been missed; Completing ad-hoc MI related or similar tasks to meet client or internal requirements; Collecting details of recoveries across household, commercial and motor on a monthly basis; Supporting all Client Account Managers and/or PPC's for which lawyers in the Property Risks and Coverage team have files by: Collating missing and specialist MI (at principle, secondary and description work type levels) for monthly contractual reports together with liaising with lawyers (who remain responsible for completion of the MI) in respect of any missing or anomalous entries to ensure completion is timely and accurate; Preparation of specialist adhoc MI for the motor sub specialist PRC team; Preparation of the monthly Aviva construction report; Working Hours 35 hours per week. Flexible working will be considered. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a Fixed Term Contract until 31/05/2025 Essential Skills and Attributes: Minimum education standard of 5 GCSEs grades 5 or above or A-C or equivalent other qualification/experience Able to use Excel, Tracker and Business Objects Good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise when required An ability to maintain attention to detail when dealing with repetitive tasks Self-confidence with good literacy and IT skills Good team worker with the flexibility to do what is required Ability to work effectively within the Keoghs Shared Behaviour framework Required Soft Skills: Personal Effectiveness Team Commitment : Values others perspective & builds effective working relationships Resilience: Demonstrates self-control; responds effectively to feedback to improve performance Passion for Growth and Improvement: Systematically improves performance & shares knowledge in order to drive improvement Embracing Change: Responds positively to change & is able to identify/suggest better ways of working Business Focus Client Care: Works to add value for the team Decision Making: is able to prioritise & decide upon the most effective level of service delivery Commercial Insight: Considers and understands commercial implications Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do. We are connectedWe are DynamicWe are InnovativeWe succeed together
Apr 14, 2024
Full time
Operational Support Assistant - FTC 12 Months The Property Risks & Coverage team of Keoghs is seeking an Operational Support Assistant to assist with the internal management of this nationwide team, working alongside the Business Unit Director/Deputy Business Unit Director for the team, enabling it to be a highly effective and profitable business unit. This role will also cover some Operational Support Assistant duties for the Healthcare team as may from time to time be necessary for the effective and profitable running of that business unit which will be holiday cover and will typically be limited to support required for BUD that cannot be delayed. The Operational Support Assistant for Healthcare will likewise provide support for Property Risks & Coverage during absences. What we offer in return: Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex Key Accountabilities Supporting the Business Unit Director/Deputy Business Unit Director, the role will include: New starter set up in Tracker and internal distribution lists for operational teams; Internal people change requests; Maintaining Sage and Dashboard with holidays requests, absences & other allowed time dispensation Provision of a monthly report detailing holidays taken in the previous month & forecasts for holidays in months ahead; Use of Power BI to complete internal MI requests; Provision of monthly/quarterly performance statistics for Lead lawyers/key stakeholders (if required); Collection of internal MI for new instructions and transferred files; settlements achieved; and performance against targets at individual lawyer, sub specialist and business area level; Collation of data on new instructions and transferred files, providing analysis; Diary management for Business Unit Director/Deputy Business Unit Director as well as arranging internal meetings; Diary and meeting management for other key stakeholders in the operational teams; Dealing with expenses requests (when requested by key stakeholders); Arranging client entertainment (when requested); Oversight/gatekeeping of the PRC New Instruction inbox, ensuring new instructions are opened/allocated within SLAs, promptly escalating to BUD/DBUD where necessary; Acting as PPC for PRC for new/transferred files and allocation queries, promptly escalating to BUD/DBUD where necessary Supporting the Business Unit Director to ensure that both internal and external MI is accurate for Property Risks and Coverage: Ensuring caseloads are kept clear of settled files by prompting lawyers to complete the dispute resolution task where this has been missed; Completing ad-hoc MI related or similar tasks to meet client or internal requirements; Collecting details of recoveries across household, commercial and motor on a monthly basis; Supporting all Client Account Managers and/or PPC's for which lawyers in the Property Risks and Coverage team have files by: Collating missing and specialist MI (at principle, secondary and description work type levels) for monthly contractual reports together with liaising with lawyers (who remain responsible for completion of the MI) in respect of any missing or anomalous entries to ensure completion is timely and accurate; Preparation of specialist adhoc MI for the motor sub specialist PRC team; Preparation of the monthly Aviva construction report; Working Hours 35 hours per week. Flexible working will be considered. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a Fixed Term Contract until 31/05/2025 Essential Skills and Attributes: Minimum education standard of 5 GCSEs grades 5 or above or A-C or equivalent other qualification/experience Able to use Excel, Tracker and Business Objects Good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise when required An ability to maintain attention to detail when dealing with repetitive tasks Self-confidence with good literacy and IT skills Good team worker with the flexibility to do what is required Ability to work effectively within the Keoghs Shared Behaviour framework Required Soft Skills: Personal Effectiveness Team Commitment : Values others perspective & builds effective working relationships Resilience: Demonstrates self-control; responds effectively to feedback to improve performance Passion for Growth and Improvement: Systematically improves performance & shares knowledge in order to drive improvement Embracing Change: Responds positively to change & is able to identify/suggest better ways of working Business Focus Client Care: Works to add value for the team Decision Making: is able to prioritise & decide upon the most effective level of service delivery Commercial Insight: Considers and understands commercial implications Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do. We are connectedWe are DynamicWe are InnovativeWe succeed together
Customer Service Assessment Coordinator - Hybrid Location : Birmingham, B24 9FD, hybrid, home working encouraged Salary : £23,000 - £28,000 Contract : FTC - 12 months Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are an experienced Customer Service Adviser / Administrator with advanced Excel skills. In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills! You will be working in our busy assessments team, so experience of working in the education/qualification sector in a similar role, would be highly beneficial. ICA is the leading professional body for the global regulatory and financial crime compliance community. Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognised portfolio of professional qualifications and training. If you are looking for company that values curiosity, variety and flexibility, then ICA is for you. As an ICA Assessment Coordinator, you will coordinate the administration of a portfolio of ICA and CLTi qualifications along with supporting the wider work of the team and the other products and services that we offer. You will produce assessment materials (assignment and examination papers), allocate marking for qualifications and release results to candidates so attention to detail is essential. You will also assist in the production of candidate references, processing supplier purchase orders and the issuing of candidate certificates. As you would expect, we are highly regulated so you will need to be conscientious and have experience of effectively recording data on a CRM (we use Salesforce). In essence this is a customer service role. The main functions will include: Preparing assessment materials for use by candidates Monitoring marking activities by examiners Entering and checking results data Preparing results for release to candidates Producing certificates for candidates. Producing references and academic transcripts Processing invoices from markers and examiners Responding to communications (phone and email) from candidates In order to be successful in this role it is essential that you have: Previous customer service and administration experience Advanced Excel skills (V-Look Up, Pivot Table, Formulas) Ability to work under time pressure and meet deadlines. Meticulous attention to detail Strong communication skills, both written and verbal A methodical, best practise approach to project management and servicing customer requirements Excellent organisation and timekeeping skills It would be great if you had: Experience of working with internal databases/CRM systems Experience building relationships with both internal and external stakeholders Experience of working in education/training or with qualification assessment. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Apr 14, 2024
Full time
Customer Service Assessment Coordinator - Hybrid Location : Birmingham, B24 9FD, hybrid, home working encouraged Salary : £23,000 - £28,000 Contract : FTC - 12 months Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are an experienced Customer Service Adviser / Administrator with advanced Excel skills. In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills! You will be working in our busy assessments team, so experience of working in the education/qualification sector in a similar role, would be highly beneficial. ICA is the leading professional body for the global regulatory and financial crime compliance community. Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognised portfolio of professional qualifications and training. If you are looking for company that values curiosity, variety and flexibility, then ICA is for you. As an ICA Assessment Coordinator, you will coordinate the administration of a portfolio of ICA and CLTi qualifications along with supporting the wider work of the team and the other products and services that we offer. You will produce assessment materials (assignment and examination papers), allocate marking for qualifications and release results to candidates so attention to detail is essential. You will also assist in the production of candidate references, processing supplier purchase orders and the issuing of candidate certificates. As you would expect, we are highly regulated so you will need to be conscientious and have experience of effectively recording data on a CRM (we use Salesforce). In essence this is a customer service role. The main functions will include: Preparing assessment materials for use by candidates Monitoring marking activities by examiners Entering and checking results data Preparing results for release to candidates Producing certificates for candidates. Producing references and academic transcripts Processing invoices from markers and examiners Responding to communications (phone and email) from candidates In order to be successful in this role it is essential that you have: Previous customer service and administration experience Advanced Excel skills (V-Look Up, Pivot Table, Formulas) Ability to work under time pressure and meet deadlines. Meticulous attention to detail Strong communication skills, both written and verbal A methodical, best practise approach to project management and servicing customer requirements Excellent organisation and timekeeping skills It would be great if you had: Experience of working with internal databases/CRM systems Experience building relationships with both internal and external stakeholders Experience of working in education/training or with qualification assessment. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Your new company Hays has partnered with a renowned pharmaceutical manufacturing company for the appointment of a skilled Quality Assurance Officer to support their team on an initial 12-month FTC basis. Our client is looking for someone who can hit the ground running and will bring their Quality expertise to this critical role. Your new role As the Quality Assurance Officer, you will be working within a cross-functional team assisting the engineering and technical departments in the handling of OOS records, deviations and customer complaints.Other responsibilities include: Customer complaint investigations, preparing and reviewing data and reporting trends and findings as necessary. Perform routine quality reviews of equipment. Receive, review and process quality reports on TrackWise Investigate OOS records in coordination with SMEs, and ensure the timely progression of reports. Participate in internal and external audits. QMS administration activities. What you'll need to succeed Our client is looking for an individual with strong experience as a Quality Assurance Officer within a GMP Pharmaceutical / Cleanroom environment.Other key desirables include: Quality Management System activities and maintenance. Experience in participating in internal/external audits. Be able to work independently as well as within a cross-functional environment. Degree level qualification in a scientific discipline. Availability to start ASAP What you'll get in return Initial 12 month FTC with scope for extension. Company Benefits, 25 days holiday, pension & on-site parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Apr 14, 2024
Full time
Your new company Hays has partnered with a renowned pharmaceutical manufacturing company for the appointment of a skilled Quality Assurance Officer to support their team on an initial 12-month FTC basis. Our client is looking for someone who can hit the ground running and will bring their Quality expertise to this critical role. Your new role As the Quality Assurance Officer, you will be working within a cross-functional team assisting the engineering and technical departments in the handling of OOS records, deviations and customer complaints.Other responsibilities include: Customer complaint investigations, preparing and reviewing data and reporting trends and findings as necessary. Perform routine quality reviews of equipment. Receive, review and process quality reports on TrackWise Investigate OOS records in coordination with SMEs, and ensure the timely progression of reports. Participate in internal and external audits. QMS administration activities. What you'll need to succeed Our client is looking for an individual with strong experience as a Quality Assurance Officer within a GMP Pharmaceutical / Cleanroom environment.Other key desirables include: Quality Management System activities and maintenance. Experience in participating in internal/external audits. Be able to work independently as well as within a cross-functional environment. Degree level qualification in a scientific discipline. Availability to start ASAP What you'll get in return Initial 12 month FTC with scope for extension. Company Benefits, 25 days holiday, pension & on-site parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
We are working with a fantastic growing business, based on the outskirts of Derby who are looking for a Customer Care Administrator to join their successful company. You will provide excellent post sales care to customers To be considered for the role, you ll require the following essentials: Current or recent experience within a customer service/administration Strong knowledge of MS Office, particularly MS Excel Excellent communication skills - written and verbal Ability to work to strict deadlines Work well under pressure and in a fast paced environment You will be very organised and have fantastic attention to detail. Having experience of dealing with a range of customer problems and providing solutions. Reporting to the Sales Director, you ll be: Liaising with customers via email and phone Answering all queries with a professional manner Analyse data and collate key data into a weekly report Take action on live tickets via ZenDesk Handling of customer reviews and satisfaction forms Book in service appointments via the scheduling tool Managing the diaries of external service people Providing an excellent customer service at all times Salary & Working Hours £25,000 £27,000 per annum, dependant on experience Full time hours, Monday Friday 9am 5pm/ 8am 4pm Initial 12 Month Fixed Term Free on-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an recruitment agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 13, 2024
Contractor
We are working with a fantastic growing business, based on the outskirts of Derby who are looking for a Customer Care Administrator to join their successful company. You will provide excellent post sales care to customers To be considered for the role, you ll require the following essentials: Current or recent experience within a customer service/administration Strong knowledge of MS Office, particularly MS Excel Excellent communication skills - written and verbal Ability to work to strict deadlines Work well under pressure and in a fast paced environment You will be very organised and have fantastic attention to detail. Having experience of dealing with a range of customer problems and providing solutions. Reporting to the Sales Director, you ll be: Liaising with customers via email and phone Answering all queries with a professional manner Analyse data and collate key data into a weekly report Take action on live tickets via ZenDesk Handling of customer reviews and satisfaction forms Book in service appointments via the scheduling tool Managing the diaries of external service people Providing an excellent customer service at all times Salary & Working Hours £25,000 £27,000 per annum, dependant on experience Full time hours, Monday Friday 9am 5pm/ 8am 4pm Initial 12 Month Fixed Term Free on-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an recruitment agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Role: Enterprise Support Administrator (12 month FTC) Location: Shoeburyness Competitive Salary: £24,000 Per Annum + KPI Bonus Fantastic Hours: Monday-Friday 8:00-17:00 or 8:30-17:30 (Monday & Friday WFH with 3 days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely and informative, balancing the needs of the Business and the customer. You'll be great in this role if: - You have outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role What you ll be busy doing: - Processing orders for Enterprise accounts from receipt through to completion - Ensuring an order is dispatched and received - Following any bespoke order processes this will vary on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts - Use the Onecloud portal Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 13, 2024
Contractor
Role: Enterprise Support Administrator (12 month FTC) Location: Shoeburyness Competitive Salary: £24,000 Per Annum + KPI Bonus Fantastic Hours: Monday-Friday 8:00-17:00 or 8:30-17:30 (Monday & Friday WFH with 3 days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely and informative, balancing the needs of the Business and the customer. You'll be great in this role if: - You have outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role What you ll be busy doing: - Processing orders for Enterprise accounts from receipt through to completion - Ensuring an order is dispatched and received - Following any bespoke order processes this will vary on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts - Use the Onecloud portal Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
HR and Payroll Administrator - 12 Month FTC We are working with a world leading organisation on the lookout for a dynamic HR and Payroll Administrator to join their site near Liverpool Street. This is an incredible opportunity to join a well-known, global company within a fantastic team. The HR and Payroll Administrator will be responsible for all payroll processes and will be the first point of contact for transactional queries in relation to employee changes. Key Responsibilities : To process New Starters and implement full details on iTrent To conduct compliance checks ensuring contracts and on-boarding is completed correctly To process and implement employee changes including contractual changes Updating the HR system iTrent with all new employee changes Creating offer letters and contracts to existing employees Creating letters to employees to reflect payroll changes Assisting the Data Protection Officer to ensure the business is GDPR compliant whilst staying up to date with changes in legislation To liaise with managers on contract changes ensuring the relevant paperwork has been complete Ensuring right to work checks for all current employees are valid To respond back to colleagues on contractual queries To carry out payroll reports for unpaid and paid sickness To process maternity and paternity in the system Process leavers in accordance with the correct procedure Carrying out tasks as directed by HR leadership team Providing general administrative support to the payroll team Any further reasonable ad hoc requests from the HR leadership team KEY SKILLS Educated to GCSE and A Level High attention to detail and quality awareness Ability to meet deadlines consistently and handle multiple tasks at one time Previous experience of working in an administration role Strong computer skills including Excel, Word and Outlook Excellent communication skills (both written and verbal) Able to prioritise workload You must be adaptable and be able to work with a variety of internal and external stakeholders You must be able to use your own initiative during work and supporting the team By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Apr 12, 2024
Contractor
HR and Payroll Administrator - 12 Month FTC We are working with a world leading organisation on the lookout for a dynamic HR and Payroll Administrator to join their site near Liverpool Street. This is an incredible opportunity to join a well-known, global company within a fantastic team. The HR and Payroll Administrator will be responsible for all payroll processes and will be the first point of contact for transactional queries in relation to employee changes. Key Responsibilities : To process New Starters and implement full details on iTrent To conduct compliance checks ensuring contracts and on-boarding is completed correctly To process and implement employee changes including contractual changes Updating the HR system iTrent with all new employee changes Creating offer letters and contracts to existing employees Creating letters to employees to reflect payroll changes Assisting the Data Protection Officer to ensure the business is GDPR compliant whilst staying up to date with changes in legislation To liaise with managers on contract changes ensuring the relevant paperwork has been complete Ensuring right to work checks for all current employees are valid To respond back to colleagues on contractual queries To carry out payroll reports for unpaid and paid sickness To process maternity and paternity in the system Process leavers in accordance with the correct procedure Carrying out tasks as directed by HR leadership team Providing general administrative support to the payroll team Any further reasonable ad hoc requests from the HR leadership team KEY SKILLS Educated to GCSE and A Level High attention to detail and quality awareness Ability to meet deadlines consistently and handle multiple tasks at one time Previous experience of working in an administration role Strong computer skills including Excel, Word and Outlook Excellent communication skills (both written and verbal) Able to prioritise workload You must be adaptable and be able to work with a variety of internal and external stakeholders You must be able to use your own initiative during work and supporting the team By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Hales Group are seeking a Service Delivery Administrator to work on a 18 month FTC with our client who specialise in the energy sector. Main duties will include: Support the team in achieving results and meeting specific deadlines Administering the material and equipment that is provided to meet project and regulatory specification and certification. Reporting project progress and assisting in monthly reporting Assisting with the onboarding of new suppliers, maintaining and filing documentation Dealing with vendor and subcontractor correspondence Attending daily offshore coordination meetings, updating the team with any relevant issues Administer and update a record of delays regarding offshore delivery Compile weekly report data for use by the management in project reports Collect and file CV s from agencies / vendors for review and selection Assisting in onboarding and mobilisation of all agency personnel Maintain the offshore personnel experience log Booking of all travel arrangements including flights, hotels, car hire Administer, control and issue PPE & other tools required for personnel and vendors to perform tasks required Review and maintain database for offshore personnel The successful Administrator will have demonstrable experience of the following: Helping onboard new suppliers, organising and storing necessary paperwork Managing communication with vendors and subcontractors Participating in daily offshore coordination meetings, keeping the team updated on any relevant issues Recording and updating information about delays in offshore deliveries Compiling data for weekly reports to assist management in project updates Gathering and organising resumes from agencies/vendors for review and selection Supporting the onboarding and mobilisation of agency personnel Keeping track of offshore personnel experience and accomplishments Arranging all travel logistics, such as flights, accommodations, and rental cars Managing and distributing PPE and other tools required for personnel and vendors to carry out their tasks Reviewing and maintaining the database of offshore personnel LOCATION: Lowestoft HOURS: Full-Time DURATION: 18 month FTC PAY: £12.82 to £13.81 per hour If you feel you have the relevant skills and experience to succeed in this position, please apply with your current CV. Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Apr 12, 2024
Contractor
Hales Group are seeking a Service Delivery Administrator to work on a 18 month FTC with our client who specialise in the energy sector. Main duties will include: Support the team in achieving results and meeting specific deadlines Administering the material and equipment that is provided to meet project and regulatory specification and certification. Reporting project progress and assisting in monthly reporting Assisting with the onboarding of new suppliers, maintaining and filing documentation Dealing with vendor and subcontractor correspondence Attending daily offshore coordination meetings, updating the team with any relevant issues Administer and update a record of delays regarding offshore delivery Compile weekly report data for use by the management in project reports Collect and file CV s from agencies / vendors for review and selection Assisting in onboarding and mobilisation of all agency personnel Maintain the offshore personnel experience log Booking of all travel arrangements including flights, hotels, car hire Administer, control and issue PPE & other tools required for personnel and vendors to perform tasks required Review and maintain database for offshore personnel The successful Administrator will have demonstrable experience of the following: Helping onboard new suppliers, organising and storing necessary paperwork Managing communication with vendors and subcontractors Participating in daily offshore coordination meetings, keeping the team updated on any relevant issues Recording and updating information about delays in offshore deliveries Compiling data for weekly reports to assist management in project updates Gathering and organising resumes from agencies/vendors for review and selection Supporting the onboarding and mobilisation of agency personnel Keeping track of offshore personnel experience and accomplishments Arranging all travel logistics, such as flights, accommodations, and rental cars Managing and distributing PPE and other tools required for personnel and vendors to carry out their tasks Reviewing and maintaining the database of offshore personnel LOCATION: Lowestoft HOURS: Full-Time DURATION: 18 month FTC PAY: £12.82 to £13.81 per hour If you feel you have the relevant skills and experience to succeed in this position, please apply with your current CV. Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Are you looking for a full-time position as a Administrator in the Scarborough area? We are working with a well-established and progressive organisation, who are looking for an administrator . Would you like to work with a friendly team and feel valued within your day-to-day work? This is initially a 12-month maternity contract but could become permanent for the right candidate. What the Administrator job involves Updating systems and supplier and vendor details Completing due diligence for vendors Checking compliance documents Addressing queries This role would be ideal for someone who has come from an administrative, sales ledger or document controller background, someone who has an eye for detail and loves to ensure that contract information is up to date and correct. Skills required Attention to detail Methodical approach to working Organised and able to prioritise your workload Experience with the use of excel, teams and word Experience with spreadsheets Able to work as part of a team Other information 37.5 hours a week Monday to Friday. Covering either 8am to 4pm or 9am to 5pm Auto Enrolment Pension Car Parking Easily accessible from Scarborough, Bridlington, Malton This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Apr 12, 2024
Full time
Are you looking for a full-time position as a Administrator in the Scarborough area? We are working with a well-established and progressive organisation, who are looking for an administrator . Would you like to work with a friendly team and feel valued within your day-to-day work? This is initially a 12-month maternity contract but could become permanent for the right candidate. What the Administrator job involves Updating systems and supplier and vendor details Completing due diligence for vendors Checking compliance documents Addressing queries This role would be ideal for someone who has come from an administrative, sales ledger or document controller background, someone who has an eye for detail and loves to ensure that contract information is up to date and correct. Skills required Attention to detail Methodical approach to working Organised and able to prioritise your workload Experience with the use of excel, teams and word Experience with spreadsheets Able to work as part of a team Other information 37.5 hours a week Monday to Friday. Covering either 8am to 4pm or 9am to 5pm Auto Enrolment Pension Car Parking Easily accessible from Scarborough, Bridlington, Malton This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Full-time, Office Based 12 Month FTC in Birmingham City Centre A global, Law Firm is looking for a highly capable and dependable professional to join their support team, providing assistance to fee earners and members of the SLT with a variety of tasks. The successful candidate will need to have a proven history of excellent organisation and communication skills, both oral and written. The primary duties and responsibilities of this role shall include: Providing high level support to Fee Earners and Partners. Advise stakeholders, building a trustworthy and professional rapport. Accurately using finance management systems in order to facilitate matter opening, maintenance, closure and archiving. Generating billing reports, letters and draft bills. Managing invoices, expenses and disbursements. Recording time for Fee-Earners when required. Coordinate internal and external client facing meetings, ensuring rooms and relevant facilities are booked and accurately accounted for. Utilising document production for the creation of draft documents. Assisting and organising client functions such as seminars. Arrange complex travel bookings, including visas, flights accommodation and rental vehicles. The successful candidate will poses the following skills and attributes: Previous experience in a similar or same role. Excellent communication skills, both oral and communication. Strong knowledge of Microsoft Office, such as Word, PowerPoint & Excel. Excellent diary management skills. Strong organisational and prioritisation skills. A pro-active approach to work. Katie Bard is acting as an employment agency for this job listing. If this sounds like you, please apply online today! If you have any queries about the role contact Richardon . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
Apr 12, 2024
Full time
Full-time, Office Based 12 Month FTC in Birmingham City Centre A global, Law Firm is looking for a highly capable and dependable professional to join their support team, providing assistance to fee earners and members of the SLT with a variety of tasks. The successful candidate will need to have a proven history of excellent organisation and communication skills, both oral and written. The primary duties and responsibilities of this role shall include: Providing high level support to Fee Earners and Partners. Advise stakeholders, building a trustworthy and professional rapport. Accurately using finance management systems in order to facilitate matter opening, maintenance, closure and archiving. Generating billing reports, letters and draft bills. Managing invoices, expenses and disbursements. Recording time for Fee-Earners when required. Coordinate internal and external client facing meetings, ensuring rooms and relevant facilities are booked and accurately accounted for. Utilising document production for the creation of draft documents. Assisting and organising client functions such as seminars. Arrange complex travel bookings, including visas, flights accommodation and rental vehicles. The successful candidate will poses the following skills and attributes: Previous experience in a similar or same role. Excellent communication skills, both oral and communication. Strong knowledge of Microsoft Office, such as Word, PowerPoint & Excel. Excellent diary management skills. Strong organisational and prioritisation skills. A pro-active approach to work. Katie Bard is acting as an employment agency for this job listing. If this sounds like you, please apply online today! If you have any queries about the role contact Richardon . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
HR Administrator FTC - 12 months - Part Time Salary - £18,763 Rugby - CV21 Hours - Monday to Friday 30 hours per week (working 43 weeks out of the year) Administration / HR Administration/ Education Sector / HR Department / CV21 The recruitment group is working with a highly reputable school based in Rugby that is looking for maternity cover for 12 months Purpose of the HR Administrator Based in the Personnel Department which provides a comprehensive HR service to the school. The role is to ensure that all HR matters are dealt with efficiently and effectively. Main duties and responsibilities of an HR Administrator . Act as the first point of contact for personnel issues, particularly regarding salary queries, policies, and procedures (e.g. maternity, paternity, retirement). . Process monthly payroll data input and liaise with appropriate bodies. . Advise the Senior Leadership Team regarding personnel policies and procedures. . Maintain and implement internal documentation and liaise with Warwickshire County Council, pension providers and external HR services as appropriate. . Draft, type, photocopy and distribute general HR correspondence, information packs etc. . Maintain and implement new documentation and systems as appropriate. . Manage training requests (e.g. book training requests, monitor the training budget with the Finance department, process evaluations and feed back to the Deputy Headteacher). . Produce contract and appointment paperwork, retaining all paperwork on interview process for six months before arranging confidential disposal of records. . Monitor the recruitment of volunteers ensuring associated DBS/reference checks are completed Experience/Knowledge Requirements for an HR Administrator . Strong Administration skills . Process driven . IT literate . Working on own Initiative . Working within an HR team is an advantage however not essential. Please contact Alice or Recruitment Group on the contact details provided.
Apr 11, 2024
Full time
HR Administrator FTC - 12 months - Part Time Salary - £18,763 Rugby - CV21 Hours - Monday to Friday 30 hours per week (working 43 weeks out of the year) Administration / HR Administration/ Education Sector / HR Department / CV21 The recruitment group is working with a highly reputable school based in Rugby that is looking for maternity cover for 12 months Purpose of the HR Administrator Based in the Personnel Department which provides a comprehensive HR service to the school. The role is to ensure that all HR matters are dealt with efficiently and effectively. Main duties and responsibilities of an HR Administrator . Act as the first point of contact for personnel issues, particularly regarding salary queries, policies, and procedures (e.g. maternity, paternity, retirement). . Process monthly payroll data input and liaise with appropriate bodies. . Advise the Senior Leadership Team regarding personnel policies and procedures. . Maintain and implement internal documentation and liaise with Warwickshire County Council, pension providers and external HR services as appropriate. . Draft, type, photocopy and distribute general HR correspondence, information packs etc. . Maintain and implement new documentation and systems as appropriate. . Manage training requests (e.g. book training requests, monitor the training budget with the Finance department, process evaluations and feed back to the Deputy Headteacher). . Produce contract and appointment paperwork, retaining all paperwork on interview process for six months before arranging confidential disposal of records. . Monitor the recruitment of volunteers ensuring associated DBS/reference checks are completed Experience/Knowledge Requirements for an HR Administrator . Strong Administration skills . Process driven . IT literate . Working on own Initiative . Working within an HR team is an advantage however not essential. Please contact Alice or Recruitment Group on the contact details provided.