Director of Risk and Corporate Governance Reports to: Chief Operating Officer Location: West London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 9am Tuesday 7 th May First round interviews: Tuesday 14 th May Salary: £90,000 to £100,000 About the role: The Director of Risk and Corporate Governance will oversee all aspects of governance across both Ark Schools and Ark and be responsible for embedding and overseeing the continued development of Ark's approach to ensuring robust governance arrangements. Our governance structure will support the delivery of our new strategic plan, which is being developed over the next 12 months. This a complex and multi-faceted role which requires someone able to think strategically to ensure that our governance arrangements provide oversight, challenge and support overall school development as well as reflect the requirements of the broader corporate function. This is an exciting role for someone passionate about both schools and corporate governance. Key Responsibilities: Act as Company Secretary for Ark, Ark UK Programmes, Ark Schools and lead the Trust's corporate governance and risk management Ensure compliance with relevant legislation/codes of governance Oversee the preparation for signing off the annual reports and to co-ordinate work on assurance for governance and risk management and financial management Identify and work with a strategic legal partner to ensure that Ark and Ark Schools always have high-quality and timely legal advice as required Overseeing the Freedom of Information processes and ensuring effective and timely responses to requests Ownership of the organisation's approach to Data Protection Work with the Head of Schools Governance to ensure that annual reviews of Ark Schools' corporate responsibilities are undertaken, communicated and appropriate processes and structures in place to meet these Oversee the work of the Head of Schools Governance related to the development of schools' admissions and exclusions policies and ensuring appeals are effectively handled Work with the Team Co-ordinator to ensure that complaints are handled effectively and either conducting or commissioning investigations before making recommendations or taking action to resolve issues Lead a team of four in wider Governance team Lead on any Whistleblowing cases within the organisation Act as Designated Safeguarding Lead for Ark Key Requirements: Company Secretary qualification or relevant degree In-depth professional knowledge of corporate governance acquired through training and experience over an extended period, with evidence of continued professional development Significant experience in governance, committee work, and administration of the meetings of corporate bodies in either the public or private sector Substantial experience of working in a governance role within a large, complex organisation Ability to manage complex workload under pressure and prioritise to meet deadlines Strong stakeholder management skills Ability to lead, motivate and develop a professional team Excellent written and verbal communication skills Strong interpersonal skills and the ability to communicate effectively with trustees and governors and with a wide range of other senior leaders across the organisation About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 9am on Tuesday 7 th May but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Apr 17, 2024
Full time
Director of Risk and Corporate Governance Reports to: Chief Operating Officer Location: West London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 9am Tuesday 7 th May First round interviews: Tuesday 14 th May Salary: £90,000 to £100,000 About the role: The Director of Risk and Corporate Governance will oversee all aspects of governance across both Ark Schools and Ark and be responsible for embedding and overseeing the continued development of Ark's approach to ensuring robust governance arrangements. Our governance structure will support the delivery of our new strategic plan, which is being developed over the next 12 months. This a complex and multi-faceted role which requires someone able to think strategically to ensure that our governance arrangements provide oversight, challenge and support overall school development as well as reflect the requirements of the broader corporate function. This is an exciting role for someone passionate about both schools and corporate governance. Key Responsibilities: Act as Company Secretary for Ark, Ark UK Programmes, Ark Schools and lead the Trust's corporate governance and risk management Ensure compliance with relevant legislation/codes of governance Oversee the preparation for signing off the annual reports and to co-ordinate work on assurance for governance and risk management and financial management Identify and work with a strategic legal partner to ensure that Ark and Ark Schools always have high-quality and timely legal advice as required Overseeing the Freedom of Information processes and ensuring effective and timely responses to requests Ownership of the organisation's approach to Data Protection Work with the Head of Schools Governance to ensure that annual reviews of Ark Schools' corporate responsibilities are undertaken, communicated and appropriate processes and structures in place to meet these Oversee the work of the Head of Schools Governance related to the development of schools' admissions and exclusions policies and ensuring appeals are effectively handled Work with the Team Co-ordinator to ensure that complaints are handled effectively and either conducting or commissioning investigations before making recommendations or taking action to resolve issues Lead a team of four in wider Governance team Lead on any Whistleblowing cases within the organisation Act as Designated Safeguarding Lead for Ark Key Requirements: Company Secretary qualification or relevant degree In-depth professional knowledge of corporate governance acquired through training and experience over an extended period, with evidence of continued professional development Significant experience in governance, committee work, and administration of the meetings of corporate bodies in either the public or private sector Substantial experience of working in a governance role within a large, complex organisation Ability to manage complex workload under pressure and prioritise to meet deadlines Strong stakeholder management skills Ability to lead, motivate and develop a professional team Excellent written and verbal communication skills Strong interpersonal skills and the ability to communicate effectively with trustees and governors and with a wide range of other senior leaders across the organisation About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 9am on Tuesday 7 th May but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Job Reference: GRP/AR/11-04/1140 Job Title: Recruitment Advisor Location: Mobile Region Covered: Ipswich Office/ UK Airports Salary: Competitive Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 09:00 - 17:30 - 37.5 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for a Recruitment Advisor to join our passionate and driven team based at Ipswich Office/ UK Airports The Senior Resourcing Advisor Cleaning will report to the Resourcing Manager Cleaning and will work closely with the Cleaning Senior Leadership Team to ensure that we can attract talented candidates into the Cleaning business. You will be responsible for working together with the hiring managers to understand their vacancy requirements and provide consultation on how to manage an effective recruitment process. The level of support that you provide will vary based on the job type however this will include resourcing advice & training for hiring managers and also hands-on support with resourcing activities such as; CV screening / shortlisting / interview scheduling / offer management / negotiation etc. There will be a key focus on reducing agency spend within the cleaning business therefore you will need to ensure that hiring managers are following the correct agency booking processes and that you are working together with the hiring managers to avoid / reduce agency spend wherever possible. As a resourcing leader, you will play and active and influential role, contributing to the future focus and development of the team, whilst supporting the day-to-day operational delivery. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Superstar Awards Long service awards Key Responsibilities: Functional Work together with the Resourcing Manager Cleaning to deliver the divisional talent attraction strategy for the cleaning business Source candidates on LinkedIn and Job boards. CV shortlisting & distribution. Interview scheduling and support. Attending job events. Create partnerships with social value employment partners and work together on effective resourcing plans to support the local communities near our client contracts. Attend site meetings to meet conduct staffing performance audits and identify existing resourcing challenges and opportunities. Attend careers events, as and when required by the business. Deliver improvement plans to Hiring Managers and support them with improving resourcing activities at their site(s). Build relationships with recruitment agency suppliers and ensure that we have clear guidance / processes in place for how we engage with suppliers and what suppliers we engage with. Provide hands on resourcing support for management roles, business critical roles, contract mobilisations and operational sites with a high agency spend. Support hiring managers with premium advertising campaigns to increase vacancy application numbers where appropriate. Support with the design, implementation and roll out of a new Application Tracking System and Vendor Management System across the UK group. Drives culture change / change management initiatives Manages the talent pipeline together with the Resourcing Manager (including internal moves and external hires, as required). General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties. Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group s policies on resourcing, equality & diversity, information security, health and safety and data protection. Support and promote the UK & Ireland group s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible. About You: Applicants must have the right to work in the UK Regular travel required to client sites. Full clean driving license is required Work may be required out of core hours as necessary to fulfil the requirements of this role. Necessary Recruitment / Resourcing experience within the cleaning sector You will have strong knowledge of cleaning operations Excellent knowledge of resourcing practices, including but not limited to: talent attraction, project management and managing high volume resourcing campaigns Excellent networking and influencing skills Ability to business partner across different central support departments and actively manage competing stakeholder priorities Highly credible and able to engage with senior management. Excellent relationship management and interpersonal skills Ability to present information, credibly, confidently and succinctly at various levels both internally and externally. Excellent knowledge of service delivery with both internal and external customers. Excellent knowledge of how to inspire resourcing performance in multi-site operations Excellent Microsoft office proficiency and knowledge of other internal IT systems Ability to work under pressure and meet business deadlines. Work from the OCS Head Office (Suffolk) 3 days per week or 12 days per month
Apr 16, 2024
Full time
Job Reference: GRP/AR/11-04/1140 Job Title: Recruitment Advisor Location: Mobile Region Covered: Ipswich Office/ UK Airports Salary: Competitive Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 09:00 - 17:30 - 37.5 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for a Recruitment Advisor to join our passionate and driven team based at Ipswich Office/ UK Airports The Senior Resourcing Advisor Cleaning will report to the Resourcing Manager Cleaning and will work closely with the Cleaning Senior Leadership Team to ensure that we can attract talented candidates into the Cleaning business. You will be responsible for working together with the hiring managers to understand their vacancy requirements and provide consultation on how to manage an effective recruitment process. The level of support that you provide will vary based on the job type however this will include resourcing advice & training for hiring managers and also hands-on support with resourcing activities such as; CV screening / shortlisting / interview scheduling / offer management / negotiation etc. There will be a key focus on reducing agency spend within the cleaning business therefore you will need to ensure that hiring managers are following the correct agency booking processes and that you are working together with the hiring managers to avoid / reduce agency spend wherever possible. As a resourcing leader, you will play and active and influential role, contributing to the future focus and development of the team, whilst supporting the day-to-day operational delivery. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Superstar Awards Long service awards Key Responsibilities: Functional Work together with the Resourcing Manager Cleaning to deliver the divisional talent attraction strategy for the cleaning business Source candidates on LinkedIn and Job boards. CV shortlisting & distribution. Interview scheduling and support. Attending job events. Create partnerships with social value employment partners and work together on effective resourcing plans to support the local communities near our client contracts. Attend site meetings to meet conduct staffing performance audits and identify existing resourcing challenges and opportunities. Attend careers events, as and when required by the business. Deliver improvement plans to Hiring Managers and support them with improving resourcing activities at their site(s). Build relationships with recruitment agency suppliers and ensure that we have clear guidance / processes in place for how we engage with suppliers and what suppliers we engage with. Provide hands on resourcing support for management roles, business critical roles, contract mobilisations and operational sites with a high agency spend. Support hiring managers with premium advertising campaigns to increase vacancy application numbers where appropriate. Support with the design, implementation and roll out of a new Application Tracking System and Vendor Management System across the UK group. Drives culture change / change management initiatives Manages the talent pipeline together with the Resourcing Manager (including internal moves and external hires, as required). General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties. Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group s policies on resourcing, equality & diversity, information security, health and safety and data protection. Support and promote the UK & Ireland group s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible. About You: Applicants must have the right to work in the UK Regular travel required to client sites. Full clean driving license is required Work may be required out of core hours as necessary to fulfil the requirements of this role. Necessary Recruitment / Resourcing experience within the cleaning sector You will have strong knowledge of cleaning operations Excellent knowledge of resourcing practices, including but not limited to: talent attraction, project management and managing high volume resourcing campaigns Excellent networking and influencing skills Ability to business partner across different central support departments and actively manage competing stakeholder priorities Highly credible and able to engage with senior management. Excellent relationship management and interpersonal skills Ability to present information, credibly, confidently and succinctly at various levels both internally and externally. Excellent knowledge of service delivery with both internal and external customers. Excellent knowledge of how to inspire resourcing performance in multi-site operations Excellent Microsoft office proficiency and knowledge of other internal IT systems Ability to work under pressure and meet business deadlines. Work from the OCS Head Office (Suffolk) 3 days per week or 12 days per month
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 16, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
ELECTRICAL TEST OPERATOR - INSIDE IR35 - VIA UMBRELLA - 23.91 PER HOUR - UNDERGO BPSS/SC - 12 MONTHS - BOLTON - SINGLE STAGE F2F INTERVIEW PROCESS - NVQ 3 & HNC REQUIRED Yolk Recruitment are recruiting for an Electrical Test Operator to join our client on an initial 12 month deal working from Bolton. Responsibilities: As the chosen Test Operator, you will play a pivotal role in the operational business, responsible for executing test tasks in alignment with product certification procedures, defined workmanship standards, allocated budgets, and timescales to meet project objectives. Your specific responsibilities include: Certifying products following Product Certification procedures. Maintaining product certification and approval through regular audits. Possessing a versatile skill base to apply across a range of tasks. Performing setting-up procedures for testing, including awareness of the need for periodic recalibration of test equipment. Conducting tests on electronic equipment in accordance with test instructions, utilizing specified test equipment. Executing simple fault-finding procedures on electronic equipment. Keeping comprehensive test records and reporting faults for rectification. Ensuring manufacturing test times are met. Checking and completing all paperwork associated with the manufacturing data pack. Maintaining workmanship standards and product quality at the highest level. Ensuring compliance with all associated procedures applicable to the manufacturing process. Maintaining a safe working environment and adhering to a good housekeeping policy. Communicating best practices to other team members. Qualifications and Skills: The successful candidate will: Be a team player demonstrating customer focus. Possess proven planning and organizing skills with flexibility and adaptability. Have a formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21/ONC. Hold a formal further education certificate to HNC or an equivalent certificate. Have completed manual handling training. Hold lifting & slinging training (Including overhead cranes). Possess ESD training.
Apr 16, 2024
Contractor
ELECTRICAL TEST OPERATOR - INSIDE IR35 - VIA UMBRELLA - 23.91 PER HOUR - UNDERGO BPSS/SC - 12 MONTHS - BOLTON - SINGLE STAGE F2F INTERVIEW PROCESS - NVQ 3 & HNC REQUIRED Yolk Recruitment are recruiting for an Electrical Test Operator to join our client on an initial 12 month deal working from Bolton. Responsibilities: As the chosen Test Operator, you will play a pivotal role in the operational business, responsible for executing test tasks in alignment with product certification procedures, defined workmanship standards, allocated budgets, and timescales to meet project objectives. Your specific responsibilities include: Certifying products following Product Certification procedures. Maintaining product certification and approval through regular audits. Possessing a versatile skill base to apply across a range of tasks. Performing setting-up procedures for testing, including awareness of the need for periodic recalibration of test equipment. Conducting tests on electronic equipment in accordance with test instructions, utilizing specified test equipment. Executing simple fault-finding procedures on electronic equipment. Keeping comprehensive test records and reporting faults for rectification. Ensuring manufacturing test times are met. Checking and completing all paperwork associated with the manufacturing data pack. Maintaining workmanship standards and product quality at the highest level. Ensuring compliance with all associated procedures applicable to the manufacturing process. Maintaining a safe working environment and adhering to a good housekeeping policy. Communicating best practices to other team members. Qualifications and Skills: The successful candidate will: Be a team player demonstrating customer focus. Possess proven planning and organizing skills with flexibility and adaptability. Have a formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21/ONC. Hold a formal further education certificate to HNC or an equivalent certificate. Have completed manual handling training. Hold lifting & slinging training (Including overhead cranes). Possess ESD training.
New Career, New You, New Opportunity; New Care! Our stunning new home Statham Manor Care Centre is a purpose-built care facility situated in the picturesque village of Lymm in the heart of Cheshire. The home is registered to provide care to 63 residents who have a variety of care needs including residential and nursing care. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. The home is rated GOOD in all domains by CQC. New Care has had no agency staff use for over 3 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust.?Across New Care all of our staff are paid above national living wage. We are seeking to appoint a caring, motivated and experienced Head Housekeeper to join our team. To oversee and ensure that the standard of cleanliness and hygiene within the Home is maintained to the highest level and within the New Care specification. We have a 40 hours contract available with an excellent hourly rate of £12.00! Shift times are , with alternate weekend working. Role Responsibilities: To contribute to the achievement of the Home's standards for Housekeeping. To undertake general cleaning tasks. Manage, allocate duties and supervise the housekeeping team ensuring a quality delivery of service for the duration of each shift. Promote best practice throughout the team. Complete all orders in line with company policy. Complete a full deep clean schedule. Ensure the working environment is free from hazards and be aware of the risks when using the equipment. Take responsible for promoting and safeguarding the welfare of adults that the post holder is responsible for or comes into contact with. Skills and experience required: Background in commercial cleaning in a hotel, care or hospital environment. Experience in managing a team of housekeepers. Excellent communication and organisation skills. Experience of Auditing?and stock control and legislation e.g. COSHH. The Benefits? Opportunities to progress through our career paths into more senior and management roles Bank holiday and overtime enhancements? 5.6 weeks annual leave per annum Paid DBS? Uniform provided Paid training? Refer a friend referral scheme,?for the following roles only - Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant Excellent induction programme for new starters? A rewarding career with lots of opportunities to progress within the company Ongoing support and training for nationally recognised qualifications? A competitive rate of pay? Cycle to work scheme Wellbeing programmes? Recognition awards - employee of the month and golden tickets Ongoing career development? Travel plan - walk or ride a bike and get a free meal that day? Christmas Bonuses Pension scheme HASTEE - access to your money as you earn (pay advance) About New Care The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be - physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority. New Care, as part of the McGoff group have been designing, building and operating care homes for over 10 years. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.? The company ethos 'To celebrate the wonder of people' relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit. This position is subject to a DBS check REF-
Apr 16, 2024
Full time
New Career, New You, New Opportunity; New Care! Our stunning new home Statham Manor Care Centre is a purpose-built care facility situated in the picturesque village of Lymm in the heart of Cheshire. The home is registered to provide care to 63 residents who have a variety of care needs including residential and nursing care. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. The home is rated GOOD in all domains by CQC. New Care has had no agency staff use for over 3 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust.?Across New Care all of our staff are paid above national living wage. We are seeking to appoint a caring, motivated and experienced Head Housekeeper to join our team. To oversee and ensure that the standard of cleanliness and hygiene within the Home is maintained to the highest level and within the New Care specification. We have a 40 hours contract available with an excellent hourly rate of £12.00! Shift times are , with alternate weekend working. Role Responsibilities: To contribute to the achievement of the Home's standards for Housekeeping. To undertake general cleaning tasks. Manage, allocate duties and supervise the housekeeping team ensuring a quality delivery of service for the duration of each shift. Promote best practice throughout the team. Complete all orders in line with company policy. Complete a full deep clean schedule. Ensure the working environment is free from hazards and be aware of the risks when using the equipment. Take responsible for promoting and safeguarding the welfare of adults that the post holder is responsible for or comes into contact with. Skills and experience required: Background in commercial cleaning in a hotel, care or hospital environment. Experience in managing a team of housekeepers. Excellent communication and organisation skills. Experience of Auditing?and stock control and legislation e.g. COSHH. The Benefits? Opportunities to progress through our career paths into more senior and management roles Bank holiday and overtime enhancements? 5.6 weeks annual leave per annum Paid DBS? Uniform provided Paid training? Refer a friend referral scheme,?for the following roles only - Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant Excellent induction programme for new starters? A rewarding career with lots of opportunities to progress within the company Ongoing support and training for nationally recognised qualifications? A competitive rate of pay? Cycle to work scheme Wellbeing programmes? Recognition awards - employee of the month and golden tickets Ongoing career development? Travel plan - walk or ride a bike and get a free meal that day? Christmas Bonuses Pension scheme HASTEE - access to your money as you earn (pay advance) About New Care The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be - physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority. New Care, as part of the McGoff group have been designing, building and operating care homes for over 10 years. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.? The company ethos 'To celebrate the wonder of people' relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit. This position is subject to a DBS check REF-
Associate Director, Productivity and Collaboration Centre of Excellence - 12-month Fixed Term Contract The AD, Productivity and Collaboration Centre of Excellence will assist leading the Productivity and Collaboration Centre of Excellence which is part of the Digital Workplace. You will Partner with I&T functions and the rest of the business to develop collaboration products and solutions that follow the appropriate governance and best practices. As part of this role, you will establish and manage a flexible pool of third-party resources; forging strong relationships across the entire CSL business, you will promote and partner with colleagues to build a collaborative and productive workplace and workforce. As well as MS 365 technical knowledge; excellent stakeholder management, and experience of managing multiple projects is key. This position reports into the Director, Workplace Experience and Delivery You will need to be on site at MDH twice a month Responsibilities include Provide consultancy for business initiatives that seek to utilize Digital Workplace solutions Establish & maintain best practices and ensure adherence Establish & maintain processes that govern the development and deployment of solutions Ensure continued alignment of the vision/strategy for the CoE with I&T, Infrastructure and DWS vision and technology roadmaps and city plan as well as CSL's 2030 strategy Pilot new technology prior to deployment Develop business solutions and products on established Digital Workplace tools Empower Citizen Developers across the business to develop solutions themselves within the appropriate governance and frameworks by providing a community and support to share best practises Ensure knowledge is well documented and maintained Ensure communicating changes effectively and managing delivery in partnership with stakeholders across the business and I&T Leverage network to ensure alignment by partnering with appropriate teams across I&T e.g., Enterprise Architecture to ensure that development is in line with the strategic direction and the overall city plan to improve our technology landscape Manage the lifecycle of DevOps solutions Ensure appropriate support for all solutions in active pilot / early-life prior to formal handover into operations Manage escalations and facilitate resolution via managed service providers Manage change according to established change control procedures and work closely with the Service Management team on scheduling their release into productive environments in-line with the change management process Work closely with the service owner for all Productivity and Collaboration solutions Microsoft and Non-Microsoft Manage third party service provider to ensure solutions are developed and supported according to governance and processes Enhances and delivers systems that are in alignment with the I&T vision/strategy Create KPIs and report upon key metrics to evaluate the effectiveness and efficiency of the CoE Collaborate with key business stakeholders and encourage feedback to enhance the CoE and team Creates an open and safe environment to receive feedback and ideas and look to implement required improvements Drive and manage change for enhancements to existing technologies and provide consultation and resource for larger I&T strategic priorities within the Digital Workplace collaboration and productivity area and impacting technologies, including: Delivery of solutions that are identified within the Digital workplace program Champion Digital Workplace Services standards in business-led projects Provide oversight to prototypes, proof of concepts, or full product deployments Provide regular updates to the business/stakeholders on status of projects/changes Provide feedback to ensure continuous improvement on change/project framework at CSL Managing the workload and enhancements from the business effectively Drives and initiates projects/deployments of solutions that can enhance the end-user experience Communicates effectively with the rest of the business to build strong relationships and ensure we are the partner of choice Understand business processes and pain points to automate and enhance processes so they are more efficient alongside empowering our colleagues to become more effective and develop solutions themselves within the governance framework (Citizen Development) Manage a community that brings the business together to drive best practices and showcase successes of where they have got the best out of the productivity and collaboration tools through citizen development to drive efficiencies Pushes team to look for and implement improvements to create efficiencies within the team that could be shared with the wider organization Ensure that the infrastructure team (including non-employees) are trained and complying with the appropriate regulatory guidelines (e.g. cGMP), global I&T procedures, I&T standards, I&T practices and Computer Systems Validation methodology as defined by QMS (global I&T Quality Management System) Ensure audit findings are closed within agreed timelines Align with the Director, Workplace Experience Delivery to consistently delivery on the Infrastructure Experience vision and roadmap to deliver high-quality and consistent colleague experiences across the Infrastructure portfolio Measure and communicate the impact and value of the Infrastructure Experience initiatives Act as a point of contact and escalation for the wider team when the teams when Director, Workplace Experience Delivery is not available Represent Director, Workplace Experience Delivery in meetings and forums where Infrastructure Experience is involved or relevant Participate and contribute to the Infra Experience initiatives and projects, and take the lead when required or assigned by Director, Workplace Experience Delivery Act as the accountable delivery lead for the DWS BAU projects that have a significant impact on the colleague experience and satisfaction Manage the end-to-end delivery of the DWS BAU projects, from planning and scoping to testing and deployment Lead an RFP to select a suitable vendor to provide the required service for the Productivity and Collaboration CoE aligning to the vision/strategy and identified requirements Selection, negotiation, establishing service levels (SLAs), monitoring, and reviewing performance and contract management. Establishing of good relationship with global vendors. Support global Procurement in case of contract negotiation for CSL wide contracts. Maintain a working knowledge of current technologies and best practices related to collaboration and productivity tools Advanced understanding of the Microsoft 365 landscape and how can provide the relevant solutions to CSL Qualifications Skills and Experience Bachelor's degree or equivalent; education preferably concentrated in IT, Engineering or Science; Master's degree or post graduate coursework is preferred 8+ years relevant IT experience including specific experience Pharmaceutical/Biotech or similarly regulated environment experience is preferred. Deep understanding of and practical experience in Microsoft Collaboration and productivity tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third-party tools that supplement e.g. Nintex, Sharegate Deep experience creating business solutions based on Microsoft 365 platform development, including: Power Apps, Power Automate, Power BI, SharePoint Computer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and Visio Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a global environment Expert level experience in translating business requirements into solutions Demonstrated experience in developing product roadmaps and functional specifications, launching new products, conducting customer research, and informing user testing Experience of Nintex workflows an advantage Vendor Management Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Apr 16, 2024
Full time
Associate Director, Productivity and Collaboration Centre of Excellence - 12-month Fixed Term Contract The AD, Productivity and Collaboration Centre of Excellence will assist leading the Productivity and Collaboration Centre of Excellence which is part of the Digital Workplace. You will Partner with I&T functions and the rest of the business to develop collaboration products and solutions that follow the appropriate governance and best practices. As part of this role, you will establish and manage a flexible pool of third-party resources; forging strong relationships across the entire CSL business, you will promote and partner with colleagues to build a collaborative and productive workplace and workforce. As well as MS 365 technical knowledge; excellent stakeholder management, and experience of managing multiple projects is key. This position reports into the Director, Workplace Experience and Delivery You will need to be on site at MDH twice a month Responsibilities include Provide consultancy for business initiatives that seek to utilize Digital Workplace solutions Establish & maintain best practices and ensure adherence Establish & maintain processes that govern the development and deployment of solutions Ensure continued alignment of the vision/strategy for the CoE with I&T, Infrastructure and DWS vision and technology roadmaps and city plan as well as CSL's 2030 strategy Pilot new technology prior to deployment Develop business solutions and products on established Digital Workplace tools Empower Citizen Developers across the business to develop solutions themselves within the appropriate governance and frameworks by providing a community and support to share best practises Ensure knowledge is well documented and maintained Ensure communicating changes effectively and managing delivery in partnership with stakeholders across the business and I&T Leverage network to ensure alignment by partnering with appropriate teams across I&T e.g., Enterprise Architecture to ensure that development is in line with the strategic direction and the overall city plan to improve our technology landscape Manage the lifecycle of DevOps solutions Ensure appropriate support for all solutions in active pilot / early-life prior to formal handover into operations Manage escalations and facilitate resolution via managed service providers Manage change according to established change control procedures and work closely with the Service Management team on scheduling their release into productive environments in-line with the change management process Work closely with the service owner for all Productivity and Collaboration solutions Microsoft and Non-Microsoft Manage third party service provider to ensure solutions are developed and supported according to governance and processes Enhances and delivers systems that are in alignment with the I&T vision/strategy Create KPIs and report upon key metrics to evaluate the effectiveness and efficiency of the CoE Collaborate with key business stakeholders and encourage feedback to enhance the CoE and team Creates an open and safe environment to receive feedback and ideas and look to implement required improvements Drive and manage change for enhancements to existing technologies and provide consultation and resource for larger I&T strategic priorities within the Digital Workplace collaboration and productivity area and impacting technologies, including: Delivery of solutions that are identified within the Digital workplace program Champion Digital Workplace Services standards in business-led projects Provide oversight to prototypes, proof of concepts, or full product deployments Provide regular updates to the business/stakeholders on status of projects/changes Provide feedback to ensure continuous improvement on change/project framework at CSL Managing the workload and enhancements from the business effectively Drives and initiates projects/deployments of solutions that can enhance the end-user experience Communicates effectively with the rest of the business to build strong relationships and ensure we are the partner of choice Understand business processes and pain points to automate and enhance processes so they are more efficient alongside empowering our colleagues to become more effective and develop solutions themselves within the governance framework (Citizen Development) Manage a community that brings the business together to drive best practices and showcase successes of where they have got the best out of the productivity and collaboration tools through citizen development to drive efficiencies Pushes team to look for and implement improvements to create efficiencies within the team that could be shared with the wider organization Ensure that the infrastructure team (including non-employees) are trained and complying with the appropriate regulatory guidelines (e.g. cGMP), global I&T procedures, I&T standards, I&T practices and Computer Systems Validation methodology as defined by QMS (global I&T Quality Management System) Ensure audit findings are closed within agreed timelines Align with the Director, Workplace Experience Delivery to consistently delivery on the Infrastructure Experience vision and roadmap to deliver high-quality and consistent colleague experiences across the Infrastructure portfolio Measure and communicate the impact and value of the Infrastructure Experience initiatives Act as a point of contact and escalation for the wider team when the teams when Director, Workplace Experience Delivery is not available Represent Director, Workplace Experience Delivery in meetings and forums where Infrastructure Experience is involved or relevant Participate and contribute to the Infra Experience initiatives and projects, and take the lead when required or assigned by Director, Workplace Experience Delivery Act as the accountable delivery lead for the DWS BAU projects that have a significant impact on the colleague experience and satisfaction Manage the end-to-end delivery of the DWS BAU projects, from planning and scoping to testing and deployment Lead an RFP to select a suitable vendor to provide the required service for the Productivity and Collaboration CoE aligning to the vision/strategy and identified requirements Selection, negotiation, establishing service levels (SLAs), monitoring, and reviewing performance and contract management. Establishing of good relationship with global vendors. Support global Procurement in case of contract negotiation for CSL wide contracts. Maintain a working knowledge of current technologies and best practices related to collaboration and productivity tools Advanced understanding of the Microsoft 365 landscape and how can provide the relevant solutions to CSL Qualifications Skills and Experience Bachelor's degree or equivalent; education preferably concentrated in IT, Engineering or Science; Master's degree or post graduate coursework is preferred 8+ years relevant IT experience including specific experience Pharmaceutical/Biotech or similarly regulated environment experience is preferred. Deep understanding of and practical experience in Microsoft Collaboration and productivity tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third-party tools that supplement e.g. Nintex, Sharegate Deep experience creating business solutions based on Microsoft 365 platform development, including: Power Apps, Power Automate, Power BI, SharePoint Computer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and Visio Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a global environment Expert level experience in translating business requirements into solutions Demonstrated experience in developing product roadmaps and functional specifications, launching new products, conducting customer research, and informing user testing Experience of Nintex workflows an advantage Vendor Management Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Kenton Black - Construction
Market Drayton, Shropshire
Contract Administrator - 12 Month Contract - Telford My client is a Principal contractor who are working on Water Projects in the Midlands & Shropshire. They are after a Contract Administrator, to assist the Commercial Team Based in Loggerheads with the collation, reconciliation and reporting of data and to provide cost and budget advise to project team click apply for full job details
Apr 16, 2024
Full time
Contract Administrator - 12 Month Contract - Telford My client is a Principal contractor who are working on Water Projects in the Midlands & Shropshire. They are after a Contract Administrator, to assist the Commercial Team Based in Loggerheads with the collation, reconciliation and reporting of data and to provide cost and budget advise to project team click apply for full job details
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 16, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About the role We are looking for an experienced HR Professional to join the Best Food Logistics Team as Head of People. This is a 12 month fixed term contract and the successful candidate will be responsible for partnering the Leadership Team to deliver the People plan. This role can be based from any of the following Best Food Logistics sites; Banbury, Hoddesdon or Royton, with occasional travel to Royton and Taunton when necessary. This role will be at the heart of delivering our core people agenda, cultivating and reinforcing "A Place to Get On", "Everyone's Welcome At Best" and "Making Best Better". This role will work alongside the Booker People team to integrate and align Best people policies and procedures to Booker/Tesco. Role Responsibility Leading the delivery of the Best People plan and supporting the impact of any change where appropriate Working cross functionally across the business to provide an excellent Human Resources function Leading the delivery of the people agenda within the Tri party National Agreement between Best and the recognised Trade Unions Oversee and manage the integration and alignment of Best people policies and procedures to Booker/Tesco Managing communication and engagement with stakeholders to ensure they are well informed on the Best People Plan Proactively managing workforce supply and demand including resourcing, succession plans and early career development Consulting and diagnosing key cultural and capability needs, engaging management teams to identify and achieve improvements Following our Business Code of Conduct and always acting with Integrity and due diligence Managing a team of HR Professionals at each Best site You will need Previous experience successfully delivering in a HR role at similar level Detailed understanding of working effectively with Trade unions in a logistics environment Knowledge and experience of leading a culture of continuous improvement People technical skills including strong employee relations Strong communication and stakeholder management Coaching and influencing skills Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Apr 16, 2024
Full time
About the role We are looking for an experienced HR Professional to join the Best Food Logistics Team as Head of People. This is a 12 month fixed term contract and the successful candidate will be responsible for partnering the Leadership Team to deliver the People plan. This role can be based from any of the following Best Food Logistics sites; Banbury, Hoddesdon or Royton, with occasional travel to Royton and Taunton when necessary. This role will be at the heart of delivering our core people agenda, cultivating and reinforcing "A Place to Get On", "Everyone's Welcome At Best" and "Making Best Better". This role will work alongside the Booker People team to integrate and align Best people policies and procedures to Booker/Tesco. Role Responsibility Leading the delivery of the Best People plan and supporting the impact of any change where appropriate Working cross functionally across the business to provide an excellent Human Resources function Leading the delivery of the people agenda within the Tri party National Agreement between Best and the recognised Trade Unions Oversee and manage the integration and alignment of Best people policies and procedures to Booker/Tesco Managing communication and engagement with stakeholders to ensure they are well informed on the Best People Plan Proactively managing workforce supply and demand including resourcing, succession plans and early career development Consulting and diagnosing key cultural and capability needs, engaging management teams to identify and achieve improvements Following our Business Code of Conduct and always acting with Integrity and due diligence Managing a team of HR Professionals at each Best site You will need Previous experience successfully delivering in a HR role at similar level Detailed understanding of working effectively with Trade unions in a logistics environment Knowledge and experience of leading a culture of continuous improvement People technical skills including strong employee relations Strong communication and stakeholder management Coaching and influencing skills Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Apr 16, 2024
Full time
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
George Eliot Hospital NHS Trust
Nuneaton, Warwickshire
Main area Gastroenterology Grade NHS AfC: Band 7 Contract Secondment: 12 months (Potential to convert to a permanent post) Hours Full time - 37.5 hours per week Job ref 5210-MED-A Site George Eliot Hospital Town Nuneaton Salary Dependant on experience Closing 01/05/:59 Interview date 23/05/2024 George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people. The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire. Our vision is "to EXCEL at patient care" . If you think you've got what it takes, help us realise this and join. Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles. We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. Job overview Secondment/Potential to convert to a permanent post Salary -Dependant on experience Closing Date-1st May 2024 Interview Date-23rd May 2024 The post holder is responsible for clinical leadership on Adam Bede ward through effective monitoring and implementation of standards and evidenced based practice; ensuring patients receive safe, high-quality care. The post holder will provide direct management and facilitate learning and development within the nursing team. The post holder will effectively manage resources within their area and drive improvements based on evidence-based practice. The post holder will respond to, identify, escalate, and make recommendations for changes within the clinical environment. This post may close early due to high numbers of applicationsso you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. Main duties of the job To take responsibility for the clinical leadership and direction of the nursing team. To undertake and document a comprehensive, systematic, and accurate nursing assessment of the patient as appropriate. To promote and deliver a high standard of nursing care based on best practice to maintain patient safety and provide an excellent patient experience. Working for our organisation Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. Detailed job description and main responsibilities To create and utilise opportunities to promote health and well-being of patients in their care. To undertake clinical shifts. To work within the NMC Guidelines and Trust Policies recognising one's own abilities and limitations. To facilitate and build team working between nurses and the multi-disciplinary team to effect high standards of care. To assist the Head of Nursing/Matron to review staffing requirements using an initiative-taking approach to retention and recruitment of staff. To support the Head of Nursing/ Matron to initiate and implement improvements using a systematic approach. To ensure staffing levels within the area are adequate to provide safe and effective care delivery, maximising the resources that are available by competent duty rostering. Through effective negotiation and political awareness create an environment for partnership working and dissemination of information across multi-disciplinary teams. To manage the financial resources for the clinical area. To lead on the investigation of complaints and clinical incidents related to own clinical area and ensuring learning is shared with own team and the Trust. To deputise for Matron in their absence as requested. To ensure information on the Ward/Department/Clinical area information system is correct and updated regularly as appropriate. To participate in clinical audits within the clinical areas to monitor and improve standards of care. To ensure effective communication with the multi-disciplinary team and respect the confidentiality of patients, relatives, and colleagues. Person specification Essential and Desirable • Experience at band 6 in an acute clinical setting and exposure to gastroenterology services • Evidence of leadership and change management • Evidence of managing own workload with excellent time management skills • Understanding of the principles of Clinical Governance • Relevant current professional qualification • Teaching/Leadership Qualification • Evidence of continuous professional development • Educated to degree level in Nursing. • Demonstrates experience within the strategic planning process. • Proven advanced clinical knowledge and skills. • Excellent presentation, communication, and interpersonal skills • Ability to lead and motivate staff. • Supporting quality monitoring processes • Able to identify risks, potential risks and advise on solutions to mitigate these. • Evidence of Quality Improvement methodology Please note: George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website. By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC. The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes. All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner. Other: The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application. In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites. George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. . click apply for full job details
Apr 16, 2024
Full time
Main area Gastroenterology Grade NHS AfC: Band 7 Contract Secondment: 12 months (Potential to convert to a permanent post) Hours Full time - 37.5 hours per week Job ref 5210-MED-A Site George Eliot Hospital Town Nuneaton Salary Dependant on experience Closing 01/05/:59 Interview date 23/05/2024 George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people. The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire. Our vision is "to EXCEL at patient care" . If you think you've got what it takes, help us realise this and join. Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles. We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. Job overview Secondment/Potential to convert to a permanent post Salary -Dependant on experience Closing Date-1st May 2024 Interview Date-23rd May 2024 The post holder is responsible for clinical leadership on Adam Bede ward through effective monitoring and implementation of standards and evidenced based practice; ensuring patients receive safe, high-quality care. The post holder will provide direct management and facilitate learning and development within the nursing team. The post holder will effectively manage resources within their area and drive improvements based on evidence-based practice. The post holder will respond to, identify, escalate, and make recommendations for changes within the clinical environment. This post may close early due to high numbers of applicationsso you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. Main duties of the job To take responsibility for the clinical leadership and direction of the nursing team. To undertake and document a comprehensive, systematic, and accurate nursing assessment of the patient as appropriate. To promote and deliver a high standard of nursing care based on best practice to maintain patient safety and provide an excellent patient experience. Working for our organisation Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. Detailed job description and main responsibilities To create and utilise opportunities to promote health and well-being of patients in their care. To undertake clinical shifts. To work within the NMC Guidelines and Trust Policies recognising one's own abilities and limitations. To facilitate and build team working between nurses and the multi-disciplinary team to effect high standards of care. To assist the Head of Nursing/Matron to review staffing requirements using an initiative-taking approach to retention and recruitment of staff. To support the Head of Nursing/ Matron to initiate and implement improvements using a systematic approach. To ensure staffing levels within the area are adequate to provide safe and effective care delivery, maximising the resources that are available by competent duty rostering. Through effective negotiation and political awareness create an environment for partnership working and dissemination of information across multi-disciplinary teams. To manage the financial resources for the clinical area. To lead on the investigation of complaints and clinical incidents related to own clinical area and ensuring learning is shared with own team and the Trust. To deputise for Matron in their absence as requested. To ensure information on the Ward/Department/Clinical area information system is correct and updated regularly as appropriate. To participate in clinical audits within the clinical areas to monitor and improve standards of care. To ensure effective communication with the multi-disciplinary team and respect the confidentiality of patients, relatives, and colleagues. Person specification Essential and Desirable • Experience at band 6 in an acute clinical setting and exposure to gastroenterology services • Evidence of leadership and change management • Evidence of managing own workload with excellent time management skills • Understanding of the principles of Clinical Governance • Relevant current professional qualification • Teaching/Leadership Qualification • Evidence of continuous professional development • Educated to degree level in Nursing. • Demonstrates experience within the strategic planning process. • Proven advanced clinical knowledge and skills. • Excellent presentation, communication, and interpersonal skills • Ability to lead and motivate staff. • Supporting quality monitoring processes • Able to identify risks, potential risks and advise on solutions to mitigate these. • Evidence of Quality Improvement methodology Please note: George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website. By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC. The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes. All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner. Other: The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application. In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites. George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. . click apply for full job details
South Wales Fire & Rescue Service
Pontyclun, Mid Glamorgan
Word Processor Operator Initial 12 Months Fixed Term Contract Full Time - 37 hours Grade 5 Salary - £24,294 - £24,702 per annum South Wales Fire & Rescue Service is one of the leading Fire & Rescue Services in the UK and the largest of the 3 Fire & Rescue Services in Wales. Our Service area stretches from Chepstow, in the east to Port Talbot, in the west and from the south coast of Wales to the Brecon Beacons, in the north. We operate from 47 fire stations across the Service area and our Headquarters in Llantrisant. A position as a Business Support Word Processor Operator has arisen within our Business Support Department at South Wales Fire and Rescue Service. This role will be based at our Llantrisant Headquarters and is 37 hours per week. Welsh language is essential for this post. More details in relation to this position can be found in the Job Description and Person Specification. Should you have any additional enquiries, you are invited to contact Business Support Manager, Nicola Davies on e-mail Applications are invited from candidates with suitable experience as outlined in the Person Specification. Appointment for this role is conditional upon undertaking an Enhanced with Barred List(s) Disclosure and Barring Service (DBS) check. Please be aware prior to any formal offers being made the successful applicant will be required to undertake a Drug and Alcohol Testing. We are a family friendly organisation and a flexible working system is in operation. Please note that this is a highly competitive process and only those who have fully demonstrated evidence against all of the essential criteria on the person specification will go forward to the Selection Process. All documentation is available in both Welsh and English, and we welcome communication in either language. Applications submitted in Welsh will not be treated less favourably. Candidates successful at the Shortlisting stage will be given the opportunity to confirm their language preference for interviews and assessments (including paperwork, verbal introductions, and interview questions). Arrangements will be confirmed following invitation to interview and may include Translation and/or Simultaneous Translation. Application Forms should be completed online though our e-recruitment system, which can be accessed via our website. If a paper version is required, please email. All internal applicants applying should apply via their CORE portal, selecting Current Vacancies from the left- hand tab. The closing date for receipt of application forms is 18/04/2024 at 12:00 midday. South Wales Fire and Rescue Service believes in the real value of having a diverse workforce and we proactively want to encourage applicants from all sectors of our community to apply. Gweithredwr Prosesydd Geiriau Cytundeb Cyfnod Penodol Cychwynnol o 12 mis Llawn Amser - 37 awr Gradd 5 Cyflog: £24,294 - £24,702 y flwyddyn Gwasanaeth Tân ac Achub De Cymru yw un o Wasanaethau Tân ac Achub mwyaf blaenllaw'r DU a'r mwyaf o'r tri Gwasanaeth Tân ac Achub yng Nghymru. Mae ardal ein Gwasanaeth yn ymestyn o Gas-gwent yn y Dwyrain i Bort Talbot yn y Gorllewin ac o arfordir y De i Fannau Brycheiniog yn y Gogledd. Rydym yn gweithredu o 47 o Orsafoedd Tân ar draws ardal y Gwasanaeth ac mae ein Pencadlys yn Llantrisant. Mae swydd fel Gweithredwr Prosesydd Geiriau Cymorth Busnes wedi codi o fewn ein Hadran Cymorth Busnes yng Ngwasanaeth Tân ac Achub De Cymru. Lleolir y rôl yn ein Pencadlys yn Llantrisant ac mae am 37 awr yr wythnos. Mae'r iaith Gymraeg yn hanfodol ar gyfer y swydd hon. Gellir canfod mwy o fanylion mewn perthynas â'r swydd hon o fewn y Swydd-Ddisgrifiad a'r Fanyleb Person. Pe bai gennych unrhyw gwestiynau ychwanegol, fe'ch gwahoddir i gysylltu â'r Rheolwr Cymorth Busnes, Nicola Davies ar e-bost. Mae gallu cyfathrebu drwy gyfrwng y Gymraeg yn ddymunol ar gyfer y swydd hon. Gwahoddir ceisiadau gan ymgeiswyr sydd â phrofiad a chymwysterau priodol yn unol ag amlinelliad y Fanyleb Person. Mae penodiad ar gyfer y rôl hon yn amodol ar gyflawni gwiriad Manwl y Rhestr(au) Gwaharddedig gan y Gwasanaeth Datgelu a Gwahardd (DBS). Cyn y gwneir unrhyw gynigion ffurfiol bydd yn ofynnol i yr ymgeiswr llwyddiannus gael Prawf Cyffuriau ac Alcohol. Rydym yn sefydliad sy'n ystyriol o deuluoedd ac mae system gweithio hyblyg ar waith. A fyddwch cystal â nodi fod hon yn broses gystadleuol iawn a dim ond y rhai hynny sydd wedi arddangos tystiolaeth lawn yn erbyn pob un o feini prawf hanfodol y fanyleb person bydd yn camu ymlaen i'r Broses Ddethol. Mae'r holl ddogfennaeth ar gael yn Gymraeg ac yn Saesneg ac rydym yn croesawu cyfathrebu yn y ddwy iaith. Ni fydd ceisiadau a gyflwynir yn Gymraeg yn cael eu trin yn llai ffafriol. Bydd ymgeiswyr sy'n llwyddo yn y cam Llunio Rhestr Fer yn cael cyfle i gadarnha,u eu dewis iaith ar gyfer cyfweliadau ac asesiadau (gan gynnwys gwaith papur, cyflwyniadau llafar a chwestiynau cyfweliad). Bydd y trefniadau'n cael eu cadarnhau yn dilyn gwahoddiad i gyfweliad a gellir darparu gwasanaeth Cyfieithu a/neu Gyfieithu ar y Pryd. Dylid llenwi Ffurflenni Cais ar-lein trwy ein system e-recriwtio, y gellir ei chyrchu trwy ein gwefan. Os oes angen fersiwn papur, e-bostiwch. Dylai pob ymgeisydd mewnol wneud cais trwy eu porth CORE, gan ddewis "Swyddi Gwag Cyfredol" o'r tab ar y chwith. Y dyddiad cau ar gyfer derbyn ffurflenni cais yw 18/04/:00 hanner dydd. Mae Gwasanaeth Tân ac Achub De Cymru'n credu yng ngwir werth gweithlu amrywiol ac rydym yn dymuno annog yn rhagweithiol ymgeiswyr o bob sector cymdeithas i ymgeisio.
Apr 15, 2024
Full time
Word Processor Operator Initial 12 Months Fixed Term Contract Full Time - 37 hours Grade 5 Salary - £24,294 - £24,702 per annum South Wales Fire & Rescue Service is one of the leading Fire & Rescue Services in the UK and the largest of the 3 Fire & Rescue Services in Wales. Our Service area stretches from Chepstow, in the east to Port Talbot, in the west and from the south coast of Wales to the Brecon Beacons, in the north. We operate from 47 fire stations across the Service area and our Headquarters in Llantrisant. A position as a Business Support Word Processor Operator has arisen within our Business Support Department at South Wales Fire and Rescue Service. This role will be based at our Llantrisant Headquarters and is 37 hours per week. Welsh language is essential for this post. More details in relation to this position can be found in the Job Description and Person Specification. Should you have any additional enquiries, you are invited to contact Business Support Manager, Nicola Davies on e-mail Applications are invited from candidates with suitable experience as outlined in the Person Specification. Appointment for this role is conditional upon undertaking an Enhanced with Barred List(s) Disclosure and Barring Service (DBS) check. Please be aware prior to any formal offers being made the successful applicant will be required to undertake a Drug and Alcohol Testing. We are a family friendly organisation and a flexible working system is in operation. Please note that this is a highly competitive process and only those who have fully demonstrated evidence against all of the essential criteria on the person specification will go forward to the Selection Process. All documentation is available in both Welsh and English, and we welcome communication in either language. Applications submitted in Welsh will not be treated less favourably. Candidates successful at the Shortlisting stage will be given the opportunity to confirm their language preference for interviews and assessments (including paperwork, verbal introductions, and interview questions). Arrangements will be confirmed following invitation to interview and may include Translation and/or Simultaneous Translation. Application Forms should be completed online though our e-recruitment system, which can be accessed via our website. If a paper version is required, please email. All internal applicants applying should apply via their CORE portal, selecting Current Vacancies from the left- hand tab. The closing date for receipt of application forms is 18/04/2024 at 12:00 midday. South Wales Fire and Rescue Service believes in the real value of having a diverse workforce and we proactively want to encourage applicants from all sectors of our community to apply. Gweithredwr Prosesydd Geiriau Cytundeb Cyfnod Penodol Cychwynnol o 12 mis Llawn Amser - 37 awr Gradd 5 Cyflog: £24,294 - £24,702 y flwyddyn Gwasanaeth Tân ac Achub De Cymru yw un o Wasanaethau Tân ac Achub mwyaf blaenllaw'r DU a'r mwyaf o'r tri Gwasanaeth Tân ac Achub yng Nghymru. Mae ardal ein Gwasanaeth yn ymestyn o Gas-gwent yn y Dwyrain i Bort Talbot yn y Gorllewin ac o arfordir y De i Fannau Brycheiniog yn y Gogledd. Rydym yn gweithredu o 47 o Orsafoedd Tân ar draws ardal y Gwasanaeth ac mae ein Pencadlys yn Llantrisant. Mae swydd fel Gweithredwr Prosesydd Geiriau Cymorth Busnes wedi codi o fewn ein Hadran Cymorth Busnes yng Ngwasanaeth Tân ac Achub De Cymru. Lleolir y rôl yn ein Pencadlys yn Llantrisant ac mae am 37 awr yr wythnos. Mae'r iaith Gymraeg yn hanfodol ar gyfer y swydd hon. Gellir canfod mwy o fanylion mewn perthynas â'r swydd hon o fewn y Swydd-Ddisgrifiad a'r Fanyleb Person. Pe bai gennych unrhyw gwestiynau ychwanegol, fe'ch gwahoddir i gysylltu â'r Rheolwr Cymorth Busnes, Nicola Davies ar e-bost. Mae gallu cyfathrebu drwy gyfrwng y Gymraeg yn ddymunol ar gyfer y swydd hon. Gwahoddir ceisiadau gan ymgeiswyr sydd â phrofiad a chymwysterau priodol yn unol ag amlinelliad y Fanyleb Person. Mae penodiad ar gyfer y rôl hon yn amodol ar gyflawni gwiriad Manwl y Rhestr(au) Gwaharddedig gan y Gwasanaeth Datgelu a Gwahardd (DBS). Cyn y gwneir unrhyw gynigion ffurfiol bydd yn ofynnol i yr ymgeiswr llwyddiannus gael Prawf Cyffuriau ac Alcohol. Rydym yn sefydliad sy'n ystyriol o deuluoedd ac mae system gweithio hyblyg ar waith. A fyddwch cystal â nodi fod hon yn broses gystadleuol iawn a dim ond y rhai hynny sydd wedi arddangos tystiolaeth lawn yn erbyn pob un o feini prawf hanfodol y fanyleb person bydd yn camu ymlaen i'r Broses Ddethol. Mae'r holl ddogfennaeth ar gael yn Gymraeg ac yn Saesneg ac rydym yn croesawu cyfathrebu yn y ddwy iaith. Ni fydd ceisiadau a gyflwynir yn Gymraeg yn cael eu trin yn llai ffafriol. Bydd ymgeiswyr sy'n llwyddo yn y cam Llunio Rhestr Fer yn cael cyfle i gadarnha,u eu dewis iaith ar gyfer cyfweliadau ac asesiadau (gan gynnwys gwaith papur, cyflwyniadau llafar a chwestiynau cyfweliad). Bydd y trefniadau'n cael eu cadarnhau yn dilyn gwahoddiad i gyfweliad a gellir darparu gwasanaeth Cyfieithu a/neu Gyfieithu ar y Pryd. Dylid llenwi Ffurflenni Cais ar-lein trwy ein system e-recriwtio, y gellir ei chyrchu trwy ein gwefan. Os oes angen fersiwn papur, e-bostiwch. Dylai pob ymgeisydd mewnol wneud cais trwy eu porth CORE, gan ddewis "Swyddi Gwag Cyfredol" o'r tab ar y chwith. Y dyddiad cau ar gyfer derbyn ffurflenni cais yw 18/04/:00 hanner dydd. Mae Gwasanaeth Tân ac Achub De Cymru'n credu yng ngwir werth gweithlu amrywiol ac rydym yn dymuno annog yn rhagweithiol ymgeiswyr o bob sector cymdeithas i ymgeisio.
Your new company You will be joining a growing group of companies (revenues c 25m) who operate across London and the South East. They have an excellent reputation and are continuing to expand as they secure new contracts. This key role will be based in their head office and work closely with the FD. Your new role Reporting into the Finance Director, you will be taking on a 1 year contract to oversee the finance department and the running of the accounts on a day to day basis. You'll partner with the onsite finance teams as well as work with the transactional team locally. You'll lead delivery of the monthly management accounts including P&L and balance sheet reconciliations. Alongside this, you'll work closely with the Operational teams to help them understand the profitability of their projects. This is a hands on role in a fast paced and exciting industry! What you'll need to succeed You should be a proven operator within finance in preparing and delivering management accounts as well as an excellent communicator at all levels. You should also be a team player and whilst Management experience is not essential, a confidence to support and mentor the team is. As this is a fixed term contract, you should be happy to fulfill the full contract of c12 months. What you'll get in return A competitive salary is on offer plus a completion bonus at the end of the contract. Free parking is on-site and there is the opportunity to work in a hybrid role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 15, 2024
Contractor
Your new company You will be joining a growing group of companies (revenues c 25m) who operate across London and the South East. They have an excellent reputation and are continuing to expand as they secure new contracts. This key role will be based in their head office and work closely with the FD. Your new role Reporting into the Finance Director, you will be taking on a 1 year contract to oversee the finance department and the running of the accounts on a day to day basis. You'll partner with the onsite finance teams as well as work with the transactional team locally. You'll lead delivery of the monthly management accounts including P&L and balance sheet reconciliations. Alongside this, you'll work closely with the Operational teams to help them understand the profitability of their projects. This is a hands on role in a fast paced and exciting industry! What you'll need to succeed You should be a proven operator within finance in preparing and delivering management accounts as well as an excellent communicator at all levels. You should also be a team player and whilst Management experience is not essential, a confidence to support and mentor the team is. As this is a fixed term contract, you should be happy to fulfill the full contract of c12 months. What you'll get in return A competitive salary is on offer plus a completion bonus at the end of the contract. Free parking is on-site and there is the opportunity to work in a hybrid role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension, 2 days Working From Home, then look no further than this Position : Executive PALocation: Staines-on-Thames Salary : £40k-£42k per annum + Excellent Benefits including an outstanding Pension + WFH Duration : Minimum 12 Months FTC Are you an experienced Executive PA looking for an exciting opportunity to support a dynamic team of Directors? Look no further! We are currently seeking a proactive and highly organised Executive PA to join our client's team at their unique organisation based in Staines. This is a fantastic opportunity for a talented individual to take on a pivotal role within a professional services firm, offering a competitive salary and excellent benefits package. The Role: As the Executive Personal Assistant (PA) to the Directors team, you will play a crucial role in providing comprehensive support to ensure the smooth running of operations. This is a full-time position based at our client's Head Office in Staines, with the flexibility to work from home two days per week. You will be responsible for managing diaries, coordinating meetings, arranging travel logistics, and maintaining effective communication channels with key stakeholders. Additionally, you will oversee event coordination, expense management, and provide general administrative support to the team. About You: To thrive in this role, you must possess the following essential requirements: Proven experience working within a professional services firm. Confidence in engaging with senior/high-profile contacts, clients, and their teams. Meticulous attention to detail and a commitment to delivering high-quality work. Strong relationship-building skills across diverse teams locally and globally. Ability to collaborate effectively within a team environment while ensuring seamless service delivery. Confidence in exercising judgment, making decisions, and prioritizing tasks. Excellent organizational skills with the ability to manage a busy workload effectively. A flexible and professional demeanor, capable of remaining calm under pressure. Knowledge of time zones and travel logistics between multinational locations. Proficiency in Microsoft Office packages. The Offer: This is a fixed-term 12-month contract role offering a competitive salary in the range of £40,000 to £42,000 per year, commensurate with experience. In addition to a competitive salary, our client offers excellent benefits, including an amazing pension scheme. You will have the opportunity to work within a dynamic and supportive team environment, with ample opportunities for professional development and growth. Apply Now: Don't miss out on this fantastic opportunity to become an integral part of our client's team as an Executive Personal Assistant. Apply now and take the next step towards a rewarding career in a dynamic professional environment. We look forward to receiving your application!
Apr 15, 2024
Full time
Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension, 2 days Working From Home, then look no further than this Position : Executive PALocation: Staines-on-Thames Salary : £40k-£42k per annum + Excellent Benefits including an outstanding Pension + WFH Duration : Minimum 12 Months FTC Are you an experienced Executive PA looking for an exciting opportunity to support a dynamic team of Directors? Look no further! We are currently seeking a proactive and highly organised Executive PA to join our client's team at their unique organisation based in Staines. This is a fantastic opportunity for a talented individual to take on a pivotal role within a professional services firm, offering a competitive salary and excellent benefits package. The Role: As the Executive Personal Assistant (PA) to the Directors team, you will play a crucial role in providing comprehensive support to ensure the smooth running of operations. This is a full-time position based at our client's Head Office in Staines, with the flexibility to work from home two days per week. You will be responsible for managing diaries, coordinating meetings, arranging travel logistics, and maintaining effective communication channels with key stakeholders. Additionally, you will oversee event coordination, expense management, and provide general administrative support to the team. About You: To thrive in this role, you must possess the following essential requirements: Proven experience working within a professional services firm. Confidence in engaging with senior/high-profile contacts, clients, and their teams. Meticulous attention to detail and a commitment to delivering high-quality work. Strong relationship-building skills across diverse teams locally and globally. Ability to collaborate effectively within a team environment while ensuring seamless service delivery. Confidence in exercising judgment, making decisions, and prioritizing tasks. Excellent organizational skills with the ability to manage a busy workload effectively. A flexible and professional demeanor, capable of remaining calm under pressure. Knowledge of time zones and travel logistics between multinational locations. Proficiency in Microsoft Office packages. The Offer: This is a fixed-term 12-month contract role offering a competitive salary in the range of £40,000 to £42,000 per year, commensurate with experience. In addition to a competitive salary, our client offers excellent benefits, including an amazing pension scheme. You will have the opportunity to work within a dynamic and supportive team environment, with ample opportunities for professional development and growth. Apply Now: Don't miss out on this fantastic opportunity to become an integral part of our client's team as an Executive Personal Assistant. Apply now and take the next step towards a rewarding career in a dynamic professional environment. We look forward to receiving your application!
Your new company Hays are delighted to be exclusively partnering with Invest NI as they prepare to hire an Applications Manager. A key responsibility of the role is to motivate, manage and develop the Applications Team, and the contract management/workload of a number of external subcontractors, to ensure the organisation's applications, databases and systems are high-performing and customer-focused. Invest NI is transforming to be a world leading economic development agency responsible for driving a high-performance 10x economy. They do this by supporting new and existing small to large businesses from right across the region to increase export sales, drive high value job creation, improve skills and boost productivity-whilst also attracting new inward investment to the region. Your new role The Applications Manager will report to the Head of Internal Operations Division. The Applications Manager will manage the life cycle of Invest NI's Digital Technology application portfolio including CRM (Microsoft Dynamics 365), Documents & Records Electronic Content Management System (SharePoint), bespoke Grant Management Software and Cognos BI reporting environment, Finance, HR and Payroll and well as a number of other applications. Do you see yourself as someone who has the experience to allow them to take on responsibility for the management of Invest NI's Applications Team, ensuring the availability of the current business applications, assessing the value for money of the applications suite and the suitability of the ICT services for the needs of Invest NI? This is an exciting post and will allow you to be responsible for driving innovation and supporting the needs of Invest NI's internal and external customers as a key leader in the delivery of their Digital Technology roadmap. This job includes management of the Digital Technology Applications budget, provision of senior technical advice and guidance and responsibility for larger projects and more significant technical challenges. The successful applicant will also work with the Business Improvement team to scope and deliver the technical aspects of business improvements and work with the Programme and Project Office in the continuous delivery of robust updated and new systems. What you'll need to succeed To be considered for the role, applicants must be able to demonstrate experience in each of the following essential criteria. Recent has been defined as within the past 8 years. A track record of recent management of software implementation projects, with demonstrable experience of data migration, testing and experience of implementing large systems using project management methodologies, eg Prince II or Agile. Experience of requirements capture with ability to work with user groups and senior management to gather and define requirements. Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions. Customers focused on the ability to deal effectively with end-user problems. An ability to motivate, collaborate with and lead others with a successful track record in providing direction and managing performance of staff. Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills. Technical experience of managing core business applications ensuring they are secure, stable and fit for purpose. Ability to drive strategy based on industry best practice. What you'll get in return Salary The salary range for this position is £52,578 - £56,237 per annum (Grade 7, 2022 Pay Scale). The entry point for the successful candidate will be at the minimum of the range. This role attracts an annual ICT Allowance of £2122. This will be paid and backdated after 6 months. Pension They offer all employees access to an attractive pension scheme. Location The role will be based within Invest NI's headquarters in Bedford Street, Belfast. There is a hybrid approach to working which allows Invest NI's people to work a maximum of 60% of their time at home. There is also flexibility to work remotely across our Regional Office Network. Holidays Annual leave entitlement will be 25 days per annum with an additional 12 Public and Privilege holidays. The leave year runs from 1st February to 31st January. Learning and Development Invest NI is committed to supporting staff to reach their full potential. Invest NI actively develops all staff and invests significantly in training and development for business success and personal growth. This includes on-the-job training, external training and where appropriate, further education. Other benefits Maintaining a positive work/life balance is important to Invest, NI and we have a range of policies to help achieve this including flexible working practices, for example parental leave, provision of special leave for emergencies and employee welfare services. You will have access to a number of other schemes including Healthcare, Cycle to Work, and Annual Commuter Travel Card. Invest NI have a variety of vibrant Employee Connection Groups as part of their commitment to Diversity & Inclusion, and a Sports and Social Committee. Invest NI promotes positive health and wellbeing through regular events and initiatives throughout the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. The selection process is via an application form which will be provided. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 15, 2024
Full time
Your new company Hays are delighted to be exclusively partnering with Invest NI as they prepare to hire an Applications Manager. A key responsibility of the role is to motivate, manage and develop the Applications Team, and the contract management/workload of a number of external subcontractors, to ensure the organisation's applications, databases and systems are high-performing and customer-focused. Invest NI is transforming to be a world leading economic development agency responsible for driving a high-performance 10x economy. They do this by supporting new and existing small to large businesses from right across the region to increase export sales, drive high value job creation, improve skills and boost productivity-whilst also attracting new inward investment to the region. Your new role The Applications Manager will report to the Head of Internal Operations Division. The Applications Manager will manage the life cycle of Invest NI's Digital Technology application portfolio including CRM (Microsoft Dynamics 365), Documents & Records Electronic Content Management System (SharePoint), bespoke Grant Management Software and Cognos BI reporting environment, Finance, HR and Payroll and well as a number of other applications. Do you see yourself as someone who has the experience to allow them to take on responsibility for the management of Invest NI's Applications Team, ensuring the availability of the current business applications, assessing the value for money of the applications suite and the suitability of the ICT services for the needs of Invest NI? This is an exciting post and will allow you to be responsible for driving innovation and supporting the needs of Invest NI's internal and external customers as a key leader in the delivery of their Digital Technology roadmap. This job includes management of the Digital Technology Applications budget, provision of senior technical advice and guidance and responsibility for larger projects and more significant technical challenges. The successful applicant will also work with the Business Improvement team to scope and deliver the technical aspects of business improvements and work with the Programme and Project Office in the continuous delivery of robust updated and new systems. What you'll need to succeed To be considered for the role, applicants must be able to demonstrate experience in each of the following essential criteria. Recent has been defined as within the past 8 years. A track record of recent management of software implementation projects, with demonstrable experience of data migration, testing and experience of implementing large systems using project management methodologies, eg Prince II or Agile. Experience of requirements capture with ability to work with user groups and senior management to gather and define requirements. Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions. Customers focused on the ability to deal effectively with end-user problems. An ability to motivate, collaborate with and lead others with a successful track record in providing direction and managing performance of staff. Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills. Technical experience of managing core business applications ensuring they are secure, stable and fit for purpose. Ability to drive strategy based on industry best practice. What you'll get in return Salary The salary range for this position is £52,578 - £56,237 per annum (Grade 7, 2022 Pay Scale). The entry point for the successful candidate will be at the minimum of the range. This role attracts an annual ICT Allowance of £2122. This will be paid and backdated after 6 months. Pension They offer all employees access to an attractive pension scheme. Location The role will be based within Invest NI's headquarters in Bedford Street, Belfast. There is a hybrid approach to working which allows Invest NI's people to work a maximum of 60% of their time at home. There is also flexibility to work remotely across our Regional Office Network. Holidays Annual leave entitlement will be 25 days per annum with an additional 12 Public and Privilege holidays. The leave year runs from 1st February to 31st January. Learning and Development Invest NI is committed to supporting staff to reach their full potential. Invest NI actively develops all staff and invests significantly in training and development for business success and personal growth. This includes on-the-job training, external training and where appropriate, further education. Other benefits Maintaining a positive work/life balance is important to Invest, NI and we have a range of policies to help achieve this including flexible working practices, for example parental leave, provision of special leave for emergencies and employee welfare services. You will have access to a number of other schemes including Healthcare, Cycle to Work, and Annual Commuter Travel Card. Invest NI have a variety of vibrant Employee Connection Groups as part of their commitment to Diversity & Inclusion, and a Sports and Social Committee. Invest NI promotes positive health and wellbeing through regular events and initiatives throughout the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. The selection process is via an application form which will be provided. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Apr 15, 2024
Full time
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 15, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Salary: £25,282 Job Type: Full Time, Fixed-Term Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Senior Sales Advisor, the Sales Administrator will be working for Plumlife, the sales and marketing department of Great Places Housing Group. They will be responsible for providing efficient and effective administrative and sales support to the Plumlife Sales team to ensure enquirers and purchasers receive excellent customer service, and help the team achieve all targets. What you'll be doing Providing phone and email support to the team, dealing with a wide range of enquiries to ensure customers receive a response within set timeframes. Working closely with the other administrators and other sales team members to ensure excellent customer service. Preparing and keeping stock of all sales and marketing literature, for example brochure packs and price lists. Maintaining sales progress charts, ensuring mailing lists are kept up to date and dealt with according to our GDPR policy. Supporting Sales Advisors as required in instructing solicitors, including preparing Memorandums of Sale and CML forms. Occasionally assisting with market research and potential new development sites. Ad-hoc cover may be required for viewings and on-site appointments where required. Assisting with organising and preparing for sales launches and events. Processing legal documents for signing and sealing and keeping track of sales to ensure all documents have been returned to solicitors in advance of completions. Providing a professional, friendly and efficient service. Following all Plumlife and Great Places procedures to ensure consistency and compliance. Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places. What you'll need Experience of providing effective administrative support. Experience of working in a fast-paced environment. Ability to be well-organised, with a structured and effective approach to work. Ability to work confidently and accurately under pressure. Excellent verbal and written communication. A good attention to detail. Experience in dealing with customer queries. Proficiency in a range of Microsoft Office systems. Ability to deliver to deadlines. Ability to manage and balance competing priorities. The ability to work collaboratively with staff/other stakeholders to give information/find information/resolve problems. Desirable Understanding of property sales processes and the legal conveyancing processUnderstanding of Shared Ownership as a productExperience of working within a Housing Association New Homes Sales Team, Estate Agents or house builder. What we need from you An understanding of our customers and willingness to deliver exceptional customer service; To be professional and value-led with integrity, inclusivity and respect for diversity An ability to work flexibly and when needed outside normal working hours To be committed to work in partnership with others for the benefit of Great Places The desire to work as part of a team with a positive attitude To be an effective communicator and the ability to deal with our customers patiently in both written and verbal communication To have strong organisational and time management skills You will be required to attend a number of face to face, virtual and e-learning training sessions. This part of your role is vital and of equal importance to the day to day aspects What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Ways of working We offer some Hybrid and flexible working Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Compliance based training bonuses paid annually Professional Fees ?The business pays the cost of one professional membership fee for each colleague The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and Wellbeing Initiatives ?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-
Apr 15, 2024
Full time
Salary: £25,282 Job Type: Full Time, Fixed-Term Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Senior Sales Advisor, the Sales Administrator will be working for Plumlife, the sales and marketing department of Great Places Housing Group. They will be responsible for providing efficient and effective administrative and sales support to the Plumlife Sales team to ensure enquirers and purchasers receive excellent customer service, and help the team achieve all targets. What you'll be doing Providing phone and email support to the team, dealing with a wide range of enquiries to ensure customers receive a response within set timeframes. Working closely with the other administrators and other sales team members to ensure excellent customer service. Preparing and keeping stock of all sales and marketing literature, for example brochure packs and price lists. Maintaining sales progress charts, ensuring mailing lists are kept up to date and dealt with according to our GDPR policy. Supporting Sales Advisors as required in instructing solicitors, including preparing Memorandums of Sale and CML forms. Occasionally assisting with market research and potential new development sites. Ad-hoc cover may be required for viewings and on-site appointments where required. Assisting with organising and preparing for sales launches and events. Processing legal documents for signing and sealing and keeping track of sales to ensure all documents have been returned to solicitors in advance of completions. Providing a professional, friendly and efficient service. Following all Plumlife and Great Places procedures to ensure consistency and compliance. Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places. What you'll need Experience of providing effective administrative support. Experience of working in a fast-paced environment. Ability to be well-organised, with a structured and effective approach to work. Ability to work confidently and accurately under pressure. Excellent verbal and written communication. A good attention to detail. Experience in dealing with customer queries. Proficiency in a range of Microsoft Office systems. Ability to deliver to deadlines. Ability to manage and balance competing priorities. The ability to work collaboratively with staff/other stakeholders to give information/find information/resolve problems. Desirable Understanding of property sales processes and the legal conveyancing processUnderstanding of Shared Ownership as a productExperience of working within a Housing Association New Homes Sales Team, Estate Agents or house builder. What we need from you An understanding of our customers and willingness to deliver exceptional customer service; To be professional and value-led with integrity, inclusivity and respect for diversity An ability to work flexibly and when needed outside normal working hours To be committed to work in partnership with others for the benefit of Great Places The desire to work as part of a team with a positive attitude To be an effective communicator and the ability to deal with our customers patiently in both written and verbal communication To have strong organisational and time management skills You will be required to attend a number of face to face, virtual and e-learning training sessions. This part of your role is vital and of equal importance to the day to day aspects What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Ways of working We offer some Hybrid and flexible working Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Compliance based training bonuses paid annually Professional Fees ?The business pays the cost of one professional membership fee for each colleague The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and Wellbeing Initiatives ?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-
Cyber Defence Engineer Location: Full Time onsite in Hereford Duration: 6 months MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive on behalf of a leading IT consultancy that require a DV cleared Cyber Defence Engineer to join their team on a major defence project that is based in Hereford. Role Description: Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: Knowledge of big data technologies and ecosystems (eg, NiFi). Knowledge of current market and emerging leaders in data analytical and SIEM platforms. Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. Knowledge of intrusion detection systems and signature development. Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. Knowledge of cyber defence and information security policies, procedures and regulations. Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications Red Hat System Administration I & II (RH124/RH134). Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. Certified engineer in a market leading data analysis/SIEM platform. SANS SEC501 Advanced Security Essentials Enterprise Defender. SANS SEC 511 Continuous Monitoring & Security Operations. SANS SEC555: SIEM with Tactical Analytics
Apr 15, 2024
Contractor
Cyber Defence Engineer Location: Full Time onsite in Hereford Duration: 6 months MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive on behalf of a leading IT consultancy that require a DV cleared Cyber Defence Engineer to join their team on a major defence project that is based in Hereford. Role Description: Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: Knowledge of big data technologies and ecosystems (eg, NiFi). Knowledge of current market and emerging leaders in data analytical and SIEM platforms. Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. Knowledge of intrusion detection systems and signature development. Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. Knowledge of cyber defence and information security policies, procedures and regulations. Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications Red Hat System Administration I & II (RH124/RH134). Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. Certified engineer in a market leading data analysis/SIEM platform. SANS SEC501 Advanced Security Essentials Enterprise Defender. SANS SEC 511 Continuous Monitoring & Security Operations. SANS SEC555: SIEM with Tactical Analytics
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 15, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.