A fantastic opportunity has come available for a Litigation Officer to join our clients team within Ipswich, Suffolk. This role is a fantastic opportunity to join a European leader in their field. You will benefit from fantastic management, supportive team, career progression opportunities and benefits such as: 27 days holiday + BH, career progression opportunities, qualifications funded, regular events, on site counsellor, recognition scheme and much more. This role's purpose is to proactively accounts that are in serious arrears going through Litigation, by ensuring that on a day-to-day basis you will communicate with customers primarily by receiving incoming and making outgoing calls to understand their circumstances. Although accounts will be going through Litigation treating customers fairly is at the forefront, therefore working with customers to analyse their documentation including bank statements and income and expenditure forms to ascertain potential solutions for the customer and respond appropriately. Duties: Manage a case load of accounts through the litigation process Understand the terms and conditions of a loan so that they may be clearly explained to, and met by, the borrower Ensure information relating to borrowers and their loans is current and accurately recorded on inhouse systems Ensure that customers are correctly informed of payments due, and that the collection of the required payment is made accurately and in accordance with BACS rules and those that are subject to a Court Order Report problem issues accurately, proactively and in a timely and professional manner, making recommendations as necessary and expressing balanced and technical opinions Manage any arrears and associated risks with borrowers to re-establish the loan to a performing basis, including taking inbound and making outbound calls from customers in arrears, analysis of customer information to understand what the best outcome is for their circumstances, drafting referrals to Team Leaders, Managers or Clients in accordance with mandate levels Requirements: This role is very unique, and there is not a 'one size' fits all but a combination or a candidate with some of the below skills are what we are looking for: Legal Degree - Desirable Previous litigation experience - Desirable Financial services/loan experience - Desirable Experience with arrears and debt collection/recoveries To discuss more, contact one of our consultants today or apply below to discuss.
Mar 28, 2024
Full time
A fantastic opportunity has come available for a Litigation Officer to join our clients team within Ipswich, Suffolk. This role is a fantastic opportunity to join a European leader in their field. You will benefit from fantastic management, supportive team, career progression opportunities and benefits such as: 27 days holiday + BH, career progression opportunities, qualifications funded, regular events, on site counsellor, recognition scheme and much more. This role's purpose is to proactively accounts that are in serious arrears going through Litigation, by ensuring that on a day-to-day basis you will communicate with customers primarily by receiving incoming and making outgoing calls to understand their circumstances. Although accounts will be going through Litigation treating customers fairly is at the forefront, therefore working with customers to analyse their documentation including bank statements and income and expenditure forms to ascertain potential solutions for the customer and respond appropriately. Duties: Manage a case load of accounts through the litigation process Understand the terms and conditions of a loan so that they may be clearly explained to, and met by, the borrower Ensure information relating to borrowers and their loans is current and accurately recorded on inhouse systems Ensure that customers are correctly informed of payments due, and that the collection of the required payment is made accurately and in accordance with BACS rules and those that are subject to a Court Order Report problem issues accurately, proactively and in a timely and professional manner, making recommendations as necessary and expressing balanced and technical opinions Manage any arrears and associated risks with borrowers to re-establish the loan to a performing basis, including taking inbound and making outbound calls from customers in arrears, analysis of customer information to understand what the best outcome is for their circumstances, drafting referrals to Team Leaders, Managers or Clients in accordance with mandate levels Requirements: This role is very unique, and there is not a 'one size' fits all but a combination or a candidate with some of the below skills are what we are looking for: Legal Degree - Desirable Previous litigation experience - Desirable Financial services/loan experience - Desirable Experience with arrears and debt collection/recoveries To discuss more, contact one of our consultants today or apply below to discuss.
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in West Yorkshire for a Safeguarding and Wellbeing Manager. This is a full time, permanent position, offering a salary of £34,923 The role requires working across different sites and therefore it is essential that the post holder holds a driving licence and has access to a vehicle for work. Main Duties: Act as a member of our management team utilising their skills in supporting the executive directors to ensure that clients are empowered, encouraged, and enabled to lead satisfying healthy lives. Support our team of Advocacy Workers to ensure that our clients are safeguarded and work with clients to improve their wellbeing. Work with the Senior Safeguarding Manager on continuous improvement of any processes and development of external networks to support the safeguarding and wellbeing of clients. Support teams in implementing and adhering to safeguarding and wellbeing good practice. Expected to undertake all duties outlined and in addition, some other duties not outlined as requested by the executive directors. Essential Requirements: Knowledge of working with vulnerable individuals including victims of modern slavery & human trafficking, domestic violence, forced marriage, honour-based violence, asylum seekers and refugees. Knowledge of both adult safeguarding & child protection along with good knowledge of health and wellbeing. Experience of the referral systems for health services and have experience of supporting individuals with their mental health and wellbeing. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 28, 2024
Full time
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in West Yorkshire for a Safeguarding and Wellbeing Manager. This is a full time, permanent position, offering a salary of £34,923 The role requires working across different sites and therefore it is essential that the post holder holds a driving licence and has access to a vehicle for work. Main Duties: Act as a member of our management team utilising their skills in supporting the executive directors to ensure that clients are empowered, encouraged, and enabled to lead satisfying healthy lives. Support our team of Advocacy Workers to ensure that our clients are safeguarded and work with clients to improve their wellbeing. Work with the Senior Safeguarding Manager on continuous improvement of any processes and development of external networks to support the safeguarding and wellbeing of clients. Support teams in implementing and adhering to safeguarding and wellbeing good practice. Expected to undertake all duties outlined and in addition, some other duties not outlined as requested by the executive directors. Essential Requirements: Knowledge of working with vulnerable individuals including victims of modern slavery & human trafficking, domestic violence, forced marriage, honour-based violence, asylum seekers and refugees. Knowledge of both adult safeguarding & child protection along with good knowledge of health and wellbeing. Experience of the referral systems for health services and have experience of supporting individuals with their mental health and wellbeing. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Swindon, Wiltshire
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a leading national charity supporting LGBTQ+ community are recruiting for a Specialist Coach/ Women s Refuge Worker. This role sits within the charity s business where they deliver quality community and accommodation-based support for some of the most vulnerable members of their communities, including specialist young people s support services and domestic abuse services for those fleeing domestic abuse. Location : Central Swindon Salary : £11.33 Hours: 40-hours a week, FTC until Sept 2024. Main Duties: Manage a caseload of customers through their journey supported housing service, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. Assisting in administering referrals into the service, with a focus on Safety Planning that is informed by the individual s identity and any possible associated risks. To be an advocate for the customers we support, working across the wider team and business to advocate for the LGBTQ+ community and share best practice and knowledge around working with the client group. Deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on finance and budget management, healthy relationships, mental health and wellbeing and employment skills. Maintain up to date risk assessments and support plans for all customers and ensure compliance with Safeguarding policies and procedures. Identify and signpost customers to any services they may benefit from that is available from partner agencies, supporting customers to access these services Support customers to pay their rent, service charge and any personal charges in accordance with their license agreement, recognising the importance of being able to effectively manage their finances as a step towards independent living. Carry out health and safety checks and risk assessments of the building as requested by your line manager. Essential Requirements: Experience of female support work. Experience of working with members of the LGBTQ+ Community is desirable but not essential. Experience in carrying out robust safety planning. Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork. Ability to provide quality, short-term casework. Numerate and literate to GCSE standard, IT literate and able to use all Microsoft packages. Level 3 qualification i.e. Health and Social Care (or equivalent); or other relevant experience/qualifications in a role-related field. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 28, 2024
Contractor
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a leading national charity supporting LGBTQ+ community are recruiting for a Specialist Coach/ Women s Refuge Worker. This role sits within the charity s business where they deliver quality community and accommodation-based support for some of the most vulnerable members of their communities, including specialist young people s support services and domestic abuse services for those fleeing domestic abuse. Location : Central Swindon Salary : £11.33 Hours: 40-hours a week, FTC until Sept 2024. Main Duties: Manage a caseload of customers through their journey supported housing service, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. Assisting in administering referrals into the service, with a focus on Safety Planning that is informed by the individual s identity and any possible associated risks. To be an advocate for the customers we support, working across the wider team and business to advocate for the LGBTQ+ community and share best practice and knowledge around working with the client group. Deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on finance and budget management, healthy relationships, mental health and wellbeing and employment skills. Maintain up to date risk assessments and support plans for all customers and ensure compliance with Safeguarding policies and procedures. Identify and signpost customers to any services they may benefit from that is available from partner agencies, supporting customers to access these services Support customers to pay their rent, service charge and any personal charges in accordance with their license agreement, recognising the importance of being able to effectively manage their finances as a step towards independent living. Carry out health and safety checks and risk assessments of the building as requested by your line manager. Essential Requirements: Experience of female support work. Experience of working with members of the LGBTQ+ Community is desirable but not essential. Experience in carrying out robust safety planning. Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork. Ability to provide quality, short-term casework. Numerate and literate to GCSE standard, IT literate and able to use all Microsoft packages. Level 3 qualification i.e. Health and Social Care (or equivalent); or other relevant experience/qualifications in a role-related field. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Being a Ward Manager is more than just managing a team. It's being a leader, an expert, being the driving force behind a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within your ward. If you agree, then you're the Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or a seasoned Ward Manager looking for a new ward to make your own, if caring for others and being able to successfully lead a team to effectively run a ward comes naturally to you, then apply today and join the team at Cotswold Spa in Broadway. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will lead the nursing team provide high-quality care and support in a specialist eating disorder service for young people aged from 13 up to 17 years and young adults aged 18 up to 25 years . As a Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse to manage the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward Things that you will have A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working Location: Cotswold Spa Hospital, Station Rd, Broadway WR12 7DE Cotswold Spa is a specialist eating disorder clinic for young people aged from 13-17 years (CAMHS referrals) and young adults aged 18 to 25 years. The service treats patients with Anorexia Nervosa, Bulimia Nervosa, and mental health diagnosis such as anxiety, depression, OCD, and some may have a co-morbid diagnosis of learning disabilities. The hospital is Ofsted registered and provides education facilities for patients who are still studying. Patients on average stay for a period of 3-4 months. The aim is to restore a healthy weight, modify problem behaviours linked to the eating disorder and help parents and carers work with the young person. Brook House was recently opened and is situated just a few doors down. This is a satellite centre and supports residents. We are not currently recruiting into this service. What you will get Annual salary of £45,428 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 28, 2024
Full time
Being a Ward Manager is more than just managing a team. It's being a leader, an expert, being the driving force behind a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within your ward. If you agree, then you're the Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or a seasoned Ward Manager looking for a new ward to make your own, if caring for others and being able to successfully lead a team to effectively run a ward comes naturally to you, then apply today and join the team at Cotswold Spa in Broadway. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will lead the nursing team provide high-quality care and support in a specialist eating disorder service for young people aged from 13 up to 17 years and young adults aged 18 up to 25 years . As a Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse to manage the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward Things that you will have A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working Location: Cotswold Spa Hospital, Station Rd, Broadway WR12 7DE Cotswold Spa is a specialist eating disorder clinic for young people aged from 13-17 years (CAMHS referrals) and young adults aged 18 to 25 years. The service treats patients with Anorexia Nervosa, Bulimia Nervosa, and mental health diagnosis such as anxiety, depression, OCD, and some may have a co-morbid diagnosis of learning disabilities. The hospital is Ofsted registered and provides education facilities for patients who are still studying. Patients on average stay for a period of 3-4 months. The aim is to restore a healthy weight, modify problem behaviours linked to the eating disorder and help parents and carers work with the young person. Brook House was recently opened and is situated just a few doors down. This is a satellite centre and supports residents. We are not currently recruiting into this service. What you will get Annual salary of £45,428 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Assistant Branch Manager - Travel This well established successful retail travel agency have an excellent reputation with a loyal client base. They are now looking for an Assistant Branch Manager to work closely with the Branch Manager to drive sales and ensure the overall success of the store. Salary from 23,750 to 24,500 plus commission, sales incentives, and regular Fam trips! Assistant Branch Manager - Role & Responsibilities: Provide customers with a friendly, personalised service to understand their requirements, offering advice to suggest suitable destinations & product to meet their needs. Maximising opportunities to achieve personal and branch sales targets, motivating the team and ensuring a positive working environment. Provide an efficient, customer focused after sales service to deal with enquiries and amendments. Conduct regular training sessions with colleagues with a focus on service delivery to assist with development and participate in in house and supplier product training and visits to enhance product & destination knowledge. Support the Manager with business development to achieve growth and increase brand awareness. Deputise in Manager's absence to assume responsibility of the store and people management. Assistant Branch Manager - Skills & Experience Required: Significant experience of working as a retail travel consultant is essential. Supervisory experience would be beneficial but not essential. Natural ability to build a strong rapport with colleagues to support, guide and motivate. Strong worldwide destination knowledge with a passion for travel. Proven experience of meeting and exceeding sales targets. Commercial acumen with an ability to identify opportunities and stay abreast of competitor activity and market trends. Exceptional customer service skills with an ability to thrive in a busy sales environment. Strong verbal and written communication and numeracy skills. Flexible, pro-active approach with an ability to adapt to changing market conditions. Assistant Branch Manager - Key Benefits: Salary of 23,750 to 24,500 depending on experience plus commission and incentives. Office based retail travel role - Monday to Friday 9.30 to 5 & Saturdays on a rota basis 9.30 to 4. Holiday discounts Fam trips Opportunity to join this successful travel company in a supportive environment. Please apply for the position of Assistant Branch Manager online or email your cv to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Mar 28, 2024
Full time
Assistant Branch Manager - Travel This well established successful retail travel agency have an excellent reputation with a loyal client base. They are now looking for an Assistant Branch Manager to work closely with the Branch Manager to drive sales and ensure the overall success of the store. Salary from 23,750 to 24,500 plus commission, sales incentives, and regular Fam trips! Assistant Branch Manager - Role & Responsibilities: Provide customers with a friendly, personalised service to understand their requirements, offering advice to suggest suitable destinations & product to meet their needs. Maximising opportunities to achieve personal and branch sales targets, motivating the team and ensuring a positive working environment. Provide an efficient, customer focused after sales service to deal with enquiries and amendments. Conduct regular training sessions with colleagues with a focus on service delivery to assist with development and participate in in house and supplier product training and visits to enhance product & destination knowledge. Support the Manager with business development to achieve growth and increase brand awareness. Deputise in Manager's absence to assume responsibility of the store and people management. Assistant Branch Manager - Skills & Experience Required: Significant experience of working as a retail travel consultant is essential. Supervisory experience would be beneficial but not essential. Natural ability to build a strong rapport with colleagues to support, guide and motivate. Strong worldwide destination knowledge with a passion for travel. Proven experience of meeting and exceeding sales targets. Commercial acumen with an ability to identify opportunities and stay abreast of competitor activity and market trends. Exceptional customer service skills with an ability to thrive in a busy sales environment. Strong verbal and written communication and numeracy skills. Flexible, pro-active approach with an ability to adapt to changing market conditions. Assistant Branch Manager - Key Benefits: Salary of 23,750 to 24,500 depending on experience plus commission and incentives. Office based retail travel role - Monday to Friday 9.30 to 5 & Saturdays on a rota basis 9.30 to 4. Holiday discounts Fam trips Opportunity to join this successful travel company in a supportive environment. Please apply for the position of Assistant Branch Manager online or email your cv to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Working With Us Discover your potential and help us transform children's lives together We're not your average school - we provide our children with an education that combines academic success with good character building to give them the best chance to flourish when they leave us. We are a school for the future, and it all starts with our talented and dedicated team. We are committed to being the best that we can be. 140 people come to work each day and deliver a wonderful experience for our students. We want to sustain a long-term career in education; we believe in working hard but taking care of one another, and having a flexible approach to work, all while enjoying the rewards of watching our students thrive. Whether you're a teacher, leader, or support staff member, we're all one team with a shared purpose, and shared values. We're curious to improve; not because we're not good enough but because we know we can be even better. We want to give you opportunities to grow and succeed, so we offer development at all levels. Whether that be supporting you through your degree or helping you to secure your first leadership opportunity, we can make it happen. We care deeply about creating an inclusive environment for our staff and students, and we encourage candidates from all different backgrounds and identities to apply. Find out more about our commitment to diversity and inclusion, by reading ourEquality Statement. We're proud to be part of the Harris Federation, the most successful large multi-academy trust in the country. And with our growing presence in the East Quadrant, where we are expanding in Thurrock and beyond, there's never been a better time to join us! If you're passionate about education, and ready to make a difference, we would love to hear from you! Main Areas of Responsibility Your responsibilities will include: Assisting ALG in the management and development of attendance and punctuality policies Daily monitoring and follow-up of attendance and punctuality Participating on late desk and follow up detentions Contacting parents/carers of students absent at agreed time and recording reasons for absence if given Daily monitoring and early calls on the attendance of children in care or students on the vulnerable list Making home visits with the Academy welfare manager as required Sending letters to parents regarding attendance matters as requested by the Academy Welfare Manager Ensuring the smooth operation of the computerised registration system Ensuring daily attendance information is entered accurately onto the system Establishing the reason for absences including telephone calls, letters and home visits Preparing and distributing attendance and punctuality certificates Following up on poor attendance or punctuality Signing students in and out of the Academy outside normal start and finish times Liaising with the Educational Welfare Officer to ensure prompt, consistent and rigorous intervention with poor attendance Monitoring student attendance together with students' progress and performance in relation to targets set for each individual Dealing efficiently and effectively with referrals on attendance concerns Alerting appropriate staff to problems experienced by students and making recommendations as to how these may be resolved Communicating with the parents of students and with persons or bodies outside the Academy concerned with the welfare of individual students Meeting with LAC students weekly and pass on any relevant information regarding their welfare What We are Looking For We would like to hear from you if you have: Qualifications to degree standard or equivalent Sound Knowledge of Microsoft software Knowledge of Management Information Systems for input and export of student attendance data, including training in relation to attendance and report generation Knowledge of attendance policies and procedures Knowledge of the range of agencies that work with students and their families Basic knowledge of first aid; e.g. emergency first aid course Knowledge of a range of attendance codes and when they can be used Knowledge of many of the social issues facing students from disadvantaged backgrounds Three years' experience of working in an inner-city school or educational establishment Experience of working with Academy welfare officer Experience of meeting with parents/carers formally and informally Experience of managing attendance systems Experience in a similar role Experience of working with young people, including those with challenging behaviour For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and
Mar 28, 2024
Full time
Working With Us Discover your potential and help us transform children's lives together We're not your average school - we provide our children with an education that combines academic success with good character building to give them the best chance to flourish when they leave us. We are a school for the future, and it all starts with our talented and dedicated team. We are committed to being the best that we can be. 140 people come to work each day and deliver a wonderful experience for our students. We want to sustain a long-term career in education; we believe in working hard but taking care of one another, and having a flexible approach to work, all while enjoying the rewards of watching our students thrive. Whether you're a teacher, leader, or support staff member, we're all one team with a shared purpose, and shared values. We're curious to improve; not because we're not good enough but because we know we can be even better. We want to give you opportunities to grow and succeed, so we offer development at all levels. Whether that be supporting you through your degree or helping you to secure your first leadership opportunity, we can make it happen. We care deeply about creating an inclusive environment for our staff and students, and we encourage candidates from all different backgrounds and identities to apply. Find out more about our commitment to diversity and inclusion, by reading ourEquality Statement. We're proud to be part of the Harris Federation, the most successful large multi-academy trust in the country. And with our growing presence in the East Quadrant, where we are expanding in Thurrock and beyond, there's never been a better time to join us! If you're passionate about education, and ready to make a difference, we would love to hear from you! Main Areas of Responsibility Your responsibilities will include: Assisting ALG in the management and development of attendance and punctuality policies Daily monitoring and follow-up of attendance and punctuality Participating on late desk and follow up detentions Contacting parents/carers of students absent at agreed time and recording reasons for absence if given Daily monitoring and early calls on the attendance of children in care or students on the vulnerable list Making home visits with the Academy welfare manager as required Sending letters to parents regarding attendance matters as requested by the Academy Welfare Manager Ensuring the smooth operation of the computerised registration system Ensuring daily attendance information is entered accurately onto the system Establishing the reason for absences including telephone calls, letters and home visits Preparing and distributing attendance and punctuality certificates Following up on poor attendance or punctuality Signing students in and out of the Academy outside normal start and finish times Liaising with the Educational Welfare Officer to ensure prompt, consistent and rigorous intervention with poor attendance Monitoring student attendance together with students' progress and performance in relation to targets set for each individual Dealing efficiently and effectively with referrals on attendance concerns Alerting appropriate staff to problems experienced by students and making recommendations as to how these may be resolved Communicating with the parents of students and with persons or bodies outside the Academy concerned with the welfare of individual students Meeting with LAC students weekly and pass on any relevant information regarding their welfare What We are Looking For We would like to hear from you if you have: Qualifications to degree standard or equivalent Sound Knowledge of Microsoft software Knowledge of Management Information Systems for input and export of student attendance data, including training in relation to attendance and report generation Knowledge of attendance policies and procedures Knowledge of the range of agencies that work with students and their families Basic knowledge of first aid; e.g. emergency first aid course Knowledge of a range of attendance codes and when they can be used Knowledge of many of the social issues facing students from disadvantaged backgrounds Three years' experience of working in an inner-city school or educational establishment Experience of working with Academy welfare officer Experience of meeting with parents/carers formally and informally Experience of managing attendance systems Experience in a similar role Experience of working with young people, including those with challenging behaviour For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and
Penns are looking to recruit an experienced Medical Secretary to join the team of a GP Surgery in Sutton Coldfield. The successful candidate will need to be a self-motivated individual with relevant all round secretarial experience, excellent medical terminology, audio typing, telephone and customer service skills. The hours can be flexible, so you can work either 3, 4 or 5 days to suite. You decide. Main duties: To provide full support for the medical team, ensuring an efficient and effective clerical and administrative service to the practice To assist the doctors in the provision of accessible, effective and high quality medical services To receive, process and dispatch clinical correspondence To record, action, and monitor the outcome for requests for home visits and transport Audio & copy typing of letters and medical correspondence Respond to general enquiries and requests made to the Surgery Be courteous, confidential and sympathetic to patients at all times To contribute to the overall effectiveness of the Surgery team Dealing with NHS & Private referrals issued by the Doctor's All Secretarial duties as required Skills: Having good organisational and language skills. Secretarial experience is a must Having high attention to detail Being able to stay calm under stressful circumstances. Having interpersonal abilities and tactfulness Good IT skills. Maintain effective filing and recording system for patient data. Be discreet with confidential information. Good written and spoken communication. EMIS workflow manager (desirable) RSA Typing/audio stage 1&2 minimum or equivalent Medical terminology This position will be subject to Disclosure & Barring service (formerly known as DBS) If you are interested in working within a great team and utilising your secretarial skills then I want to hear from you. please apply now for more information.
Mar 28, 2024
Full time
Penns are looking to recruit an experienced Medical Secretary to join the team of a GP Surgery in Sutton Coldfield. The successful candidate will need to be a self-motivated individual with relevant all round secretarial experience, excellent medical terminology, audio typing, telephone and customer service skills. The hours can be flexible, so you can work either 3, 4 or 5 days to suite. You decide. Main duties: To provide full support for the medical team, ensuring an efficient and effective clerical and administrative service to the practice To assist the doctors in the provision of accessible, effective and high quality medical services To receive, process and dispatch clinical correspondence To record, action, and monitor the outcome for requests for home visits and transport Audio & copy typing of letters and medical correspondence Respond to general enquiries and requests made to the Surgery Be courteous, confidential and sympathetic to patients at all times To contribute to the overall effectiveness of the Surgery team Dealing with NHS & Private referrals issued by the Doctor's All Secretarial duties as required Skills: Having good organisational and language skills. Secretarial experience is a must Having high attention to detail Being able to stay calm under stressful circumstances. Having interpersonal abilities and tactfulness Good IT skills. Maintain effective filing and recording system for patient data. Be discreet with confidential information. Good written and spoken communication. EMIS workflow manager (desirable) RSA Typing/audio stage 1&2 minimum or equivalent Medical terminology This position will be subject to Disclosure & Barring service (formerly known as DBS) If you are interested in working within a great team and utilising your secretarial skills then I want to hear from you. please apply now for more information.
Are you an experienced HRBP, ready to make yourself indispensable to an award winning "Manufacturer of The Year?" Situation Ford and Stanley Recruitment are partnered with a world class leader in the international market for the design, manufacture, maintenance and supply of equipment and components for railway systems, on their search for a HR BP. Opportunity A Generalist HR role, supporting the Head of HR & Support Services. This is an opportunity to join an international growing business, and develop within their HR function, being able to have a voice within their processes and policies and work hand in hand with stakeholders and senior management. Location Clarendon, Belfast (Hybrid, based at Clarendon a couple of days a week, with occasional travel to Birmingham, Scotland, Manchester) Key Responsibilities Support the Head of HR & Support Services in the preparation and implementation of the HR Plan to support the overall strategic aims and objectives of the business. Deliver against an agreed set of objectives and KPIs aligned to the organisation s strategy and objectives. Coach, support and provide expert guidance and training to assigned line Managers on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, organisational redesign (including redundancy if appropriate), performance management, etc.), in order to provide a consistent and fair approach to people management and enable managers to deal with a wide range of employment issues. Ownership of all HR operational responsibilities across the employee lifecycle within a designated stakeholder group which includes, but is not limited to; recruitment and on-boarding of new starters, probationary period management, monthly payroll, appraisals, talent and succession planning, exit interviews / leaver process etc. Develop, implement and maintain HR policies and procedures to ensure effective, fair and consistent management of colleagues throughout and ensure that the associated documents (including colleague handbook) are comprehensive and up to date. Partner and build strong relationships with management teams and stakeholders within a defined group to demonstrate business partnering in identifying solutions to meet a range of business requirements. Produce and deliver strong and fit for purpose internal and external communications as required to underpin delivery of the role, objectives and KPIs. Analyse and report monthly on all required HR data and metrics, sharing the information with stakeholders as required and making decisions to drive improvement. Support the periodic reporting requirements as required. Work with the Training & Competence manager to ensure deliverables relating to individual or collective training / learning & development needs are met, appropriate provisions are sourced and that all activities are accurately recorded. Work in consultation with the Head of HR & Support Services and the IT Manager to ensure that relevant HR Systems are managed / implemented as necessary. Manage the information held on the HR database(s) to ensure it is updated in a timely and accurate manner and complies with any legal requirements. Collaborate with HSQE colleagues on all Health & Safety matters in line with agreed Trade Union collective bargaining agreements and in line with appropriate legislation as well as matters relating to health & wellbeing, occupational health and medical referrals. Support the implementation of the HSQE strategy as produced by the HSQE manager. Develop and maintain strong working relationships with colleagues across the business (internal customers / stakeholders) including those relevant colleagues. Criteria CIPD Qualified to Level 5 (Preferably Level 7) is required A wide range of experience in supporting line managers through a range of ER disputes through coaching, training, upskilling as well as guiding them through the challenges. Up to date Employment law knowledge and the ability to translate this into policies, processes and training material which are aligned to the culture of an organisation. Previous experience of working with Trade Unions is essential negotiating on pay claims and working with the unions on a variety of aspects regarding employee welfare, terms & conditions, policies etc. IT skills; Adept at working with multiple systems, strong use of MS Office products such as PowerPoint, Excel and Teams. About Ford & Stanley Group Ford & Stanley Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. Ford & Stanley Group Ltd is a Disability Confident Committed employer and is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Mar 28, 2024
Contractor
Are you an experienced HRBP, ready to make yourself indispensable to an award winning "Manufacturer of The Year?" Situation Ford and Stanley Recruitment are partnered with a world class leader in the international market for the design, manufacture, maintenance and supply of equipment and components for railway systems, on their search for a HR BP. Opportunity A Generalist HR role, supporting the Head of HR & Support Services. This is an opportunity to join an international growing business, and develop within their HR function, being able to have a voice within their processes and policies and work hand in hand with stakeholders and senior management. Location Clarendon, Belfast (Hybrid, based at Clarendon a couple of days a week, with occasional travel to Birmingham, Scotland, Manchester) Key Responsibilities Support the Head of HR & Support Services in the preparation and implementation of the HR Plan to support the overall strategic aims and objectives of the business. Deliver against an agreed set of objectives and KPIs aligned to the organisation s strategy and objectives. Coach, support and provide expert guidance and training to assigned line Managers on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, organisational redesign (including redundancy if appropriate), performance management, etc.), in order to provide a consistent and fair approach to people management and enable managers to deal with a wide range of employment issues. Ownership of all HR operational responsibilities across the employee lifecycle within a designated stakeholder group which includes, but is not limited to; recruitment and on-boarding of new starters, probationary period management, monthly payroll, appraisals, talent and succession planning, exit interviews / leaver process etc. Develop, implement and maintain HR policies and procedures to ensure effective, fair and consistent management of colleagues throughout and ensure that the associated documents (including colleague handbook) are comprehensive and up to date. Partner and build strong relationships with management teams and stakeholders within a defined group to demonstrate business partnering in identifying solutions to meet a range of business requirements. Produce and deliver strong and fit for purpose internal and external communications as required to underpin delivery of the role, objectives and KPIs. Analyse and report monthly on all required HR data and metrics, sharing the information with stakeholders as required and making decisions to drive improvement. Support the periodic reporting requirements as required. Work with the Training & Competence manager to ensure deliverables relating to individual or collective training / learning & development needs are met, appropriate provisions are sourced and that all activities are accurately recorded. Work in consultation with the Head of HR & Support Services and the IT Manager to ensure that relevant HR Systems are managed / implemented as necessary. Manage the information held on the HR database(s) to ensure it is updated in a timely and accurate manner and complies with any legal requirements. Collaborate with HSQE colleagues on all Health & Safety matters in line with agreed Trade Union collective bargaining agreements and in line with appropriate legislation as well as matters relating to health & wellbeing, occupational health and medical referrals. Support the implementation of the HSQE strategy as produced by the HSQE manager. Develop and maintain strong working relationships with colleagues across the business (internal customers / stakeholders) including those relevant colleagues. Criteria CIPD Qualified to Level 5 (Preferably Level 7) is required A wide range of experience in supporting line managers through a range of ER disputes through coaching, training, upskilling as well as guiding them through the challenges. Up to date Employment law knowledge and the ability to translate this into policies, processes and training material which are aligned to the culture of an organisation. Previous experience of working with Trade Unions is essential negotiating on pay claims and working with the unions on a variety of aspects regarding employee welfare, terms & conditions, policies etc. IT skills; Adept at working with multiple systems, strong use of MS Office products such as PowerPoint, Excel and Teams. About Ford & Stanley Group Ford & Stanley Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. Ford & Stanley Group Ltd is a Disability Confident Committed employer and is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
If you have exceptional Administrative duties and enjoy proof reading as well as working within the medical sector then we have ideal opportunity for you. This position is working for a reputable professional organisation, in the centre of the beautiful city of Canterbury, close to local shops and food outlets to enjoy or a walk by the canal and Cathedral on your lunch break. Please find all the details below: Job Title: Medical Reports Administrator Hours: Monday - Friday 9am - 5:30pm Salary: 22,000 - 24,500 Location: Canterbury, Kent, close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays) Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Your duties as a Report Administrator would be: Formatting and proof-reading a set number of clinic letters/diagnostic reports each day - checking for spelling and grammar, and formatting in line with brand guidelines Sending reports to clients/families, GPs and other professionals Processing onward referrals to other health care services on behalf of clinicians/doctors Updating the electronic patient management system to reflect the patient journey Ensure clinicians send their dictations or typed reports Ensuring clinicians/doctors have completed their notes in a timely manner Upload dictations to external typing service Skills/experience required: Experience of working within a proof reading/administration role Previous experience working within a Medical/Hospital/GP/111 or similar environment is essential Excellent attention to detail Able to establish and maintain productive professional relationships with colleagues. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
If you have exceptional Administrative duties and enjoy proof reading as well as working within the medical sector then we have ideal opportunity for you. This position is working for a reputable professional organisation, in the centre of the beautiful city of Canterbury, close to local shops and food outlets to enjoy or a walk by the canal and Cathedral on your lunch break. Please find all the details below: Job Title: Medical Reports Administrator Hours: Monday - Friday 9am - 5:30pm Salary: 22,000 - 24,500 Location: Canterbury, Kent, close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays) Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Your duties as a Report Administrator would be: Formatting and proof-reading a set number of clinic letters/diagnostic reports each day - checking for spelling and grammar, and formatting in line with brand guidelines Sending reports to clients/families, GPs and other professionals Processing onward referrals to other health care services on behalf of clinicians/doctors Updating the electronic patient management system to reflect the patient journey Ensure clinicians send their dictations or typed reports Ensuring clinicians/doctors have completed their notes in a timely manner Upload dictations to external typing service Skills/experience required: Experience of working within a proof reading/administration role Previous experience working within a Medical/Hospital/GP/111 or similar environment is essential Excellent attention to detail Able to establish and maintain productive professional relationships with colleagues. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Specialist Orthodontist or DWSI required to take on a full list of referrals at Cavehill Dental & Implant Clinic in North Belfast. One day per week initially - we can accommodate any day Private patients available for an immediate start Bridging finance available to ensure upfront income for NHS cases Huge demand - outstanding earnings We can accept a Specialist Orthodontist or a suitably qualified and experienced DWSI Full clinical freedom Experienced support team includes nurses experienced in working with orthodontists Smart and well equipped modern practice with a great local reputation Excellent location in Belfast's Cavehill area Established for 50 years, we are a modern, fully equipped, 7 surgery, community based practice with a reputation for delivering a quality service to private and Health Service patients. We offer a wide range of treatments with a particular focus on cosmetic dentistry and implants. We have an experienced support team onsite including fully qualified dental nurses, a treatment co-ordinator and a highly experience practice Manager who ensure our Dentists can focus on dentistry and delivering the best clinical outcomes. Our practice is located in a pleasant area, 10 mins from Belfast city centre with free parking outside. Easy access to Belfast City Centre, Stations and Airports. We are looking for a new associate to join the team to take on a full list of patients and to further enhance the services we offer. Applicants should have experience of providing high quality care to private patients and a broad skill set. We would welcome any special interests. If you would like to find out more about this exciting opportunity or to find out about other opportunities at PortmanDentex, please press apply or contact Vikki on or Alternatively, please feel free to share this opportunity with friends or colleagues. About Us - We are a leading provider of private-focused dental care across the UK/Ireland . Recently, we have merged with Dentex bringing together two of the UK's leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group's in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. This role may be subject to a relevant criminal records check, called an AccessNI check. You will be advised about this at interview stage, and you must disclose if there is any reason why you cannot work in regulated activity. A criminal record is not necessarily a bar to being offered a position with Portman Dental Care. Policies on the recruitment of ex-offenders, as well as the secure handling, use storage and retention of disclosure information is available by e-mailing The AccessNI Code of Practice is available by going to Job Type: Part-time Salary: £56,798.08-£185,635.50 per year Benefits: Company events Free parking On-site parking Education: Bachelor's (preferred) Experience: Dentistry: 1 year (preferred) Licence/Certification: GDC Registration (preferred) Ability to Commute: Belfast (required) Ability to Relocate: Belfast: Relocate before starting work (required) Work Location: In person Reference ID: Cavehill
Mar 28, 2024
Full time
Specialist Orthodontist or DWSI required to take on a full list of referrals at Cavehill Dental & Implant Clinic in North Belfast. One day per week initially - we can accommodate any day Private patients available for an immediate start Bridging finance available to ensure upfront income for NHS cases Huge demand - outstanding earnings We can accept a Specialist Orthodontist or a suitably qualified and experienced DWSI Full clinical freedom Experienced support team includes nurses experienced in working with orthodontists Smart and well equipped modern practice with a great local reputation Excellent location in Belfast's Cavehill area Established for 50 years, we are a modern, fully equipped, 7 surgery, community based practice with a reputation for delivering a quality service to private and Health Service patients. We offer a wide range of treatments with a particular focus on cosmetic dentistry and implants. We have an experienced support team onsite including fully qualified dental nurses, a treatment co-ordinator and a highly experience practice Manager who ensure our Dentists can focus on dentistry and delivering the best clinical outcomes. Our practice is located in a pleasant area, 10 mins from Belfast city centre with free parking outside. Easy access to Belfast City Centre, Stations and Airports. We are looking for a new associate to join the team to take on a full list of patients and to further enhance the services we offer. Applicants should have experience of providing high quality care to private patients and a broad skill set. We would welcome any special interests. If you would like to find out more about this exciting opportunity or to find out about other opportunities at PortmanDentex, please press apply or contact Vikki on or Alternatively, please feel free to share this opportunity with friends or colleagues. About Us - We are a leading provider of private-focused dental care across the UK/Ireland . Recently, we have merged with Dentex bringing together two of the UK's leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group's in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. This role may be subject to a relevant criminal records check, called an AccessNI check. You will be advised about this at interview stage, and you must disclose if there is any reason why you cannot work in regulated activity. A criminal record is not necessarily a bar to being offered a position with Portman Dental Care. Policies on the recruitment of ex-offenders, as well as the secure handling, use storage and retention of disclosure information is available by e-mailing The AccessNI Code of Practice is available by going to Job Type: Part-time Salary: £56,798.08-£185,635.50 per year Benefits: Company events Free parking On-site parking Education: Bachelor's (preferred) Experience: Dentistry: 1 year (preferred) Licence/Certification: GDC Registration (preferred) Ability to Commute: Belfast (required) Ability to Relocate: Belfast: Relocate before starting work (required) Work Location: In person Reference ID: Cavehill
Study Group is looking for a dedicated individual to join our team as an HR Advisor. In this role, you will take ownership of the employee relations caseload, addressing both informal and formal cases with precision and professionalism. Collaborating closely with managers throughout the organisation, you will play a pivotal role in managing performance concerns effectively. Our aim is to provide timely and legally compliant support while also empowering managers to address issues proactively. You will have the opportunity to contribute to the development of robust processes, review policies, and create valuable resources to enhance our HR Service. ABOUT THE ROLE Guide and coach managers on performance issues to build capability. Manage assigned employee relations caseload which will include disciplinary, grievance, capability (performance/ill health) up to dismissal. Conduct Occupational Health Referrals and support managers to implement recommendations. Review absence data and proactively engage with managers to address absence concerns. Support managers to effectively manage employee performance during probation periods. Support employees on complex cases (flexible work, family-friendly, wellbeing matters) or signpost as appropriate Provide advice in line with relevant legislation, organisational policies, and procedures. Identify and escalate any patterns or concerns drawn from caseload management to support improving the delivery model and managing risks. Input into the annual review cycle of HR policies and procedures. Ensure accurate and timely record keeping of informal and formal cases in line with procedure. Fully brief and seek approval from Deputy Directors before any dismissal action is taken. Keep the HR Business Partnering team up to date on caseload. ABOUT YOU Professional HR qualification or equivalent experience. Experience in managing disciplinaries, capability, probation, and grievance processes. Experience working in a fast-paced commercial organisational environment. Experience working with different levels of management capability across different functions and geographical areas. Experience in delivering HR advice in accordance with defined procedures Experience in a global matrixed organisation UK Employment Law Legislation Ability to build positive relationships Strong stakeholder management skills. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Mar 28, 2024
Full time
Study Group is looking for a dedicated individual to join our team as an HR Advisor. In this role, you will take ownership of the employee relations caseload, addressing both informal and formal cases with precision and professionalism. Collaborating closely with managers throughout the organisation, you will play a pivotal role in managing performance concerns effectively. Our aim is to provide timely and legally compliant support while also empowering managers to address issues proactively. You will have the opportunity to contribute to the development of robust processes, review policies, and create valuable resources to enhance our HR Service. ABOUT THE ROLE Guide and coach managers on performance issues to build capability. Manage assigned employee relations caseload which will include disciplinary, grievance, capability (performance/ill health) up to dismissal. Conduct Occupational Health Referrals and support managers to implement recommendations. Review absence data and proactively engage with managers to address absence concerns. Support managers to effectively manage employee performance during probation periods. Support employees on complex cases (flexible work, family-friendly, wellbeing matters) or signpost as appropriate Provide advice in line with relevant legislation, organisational policies, and procedures. Identify and escalate any patterns or concerns drawn from caseload management to support improving the delivery model and managing risks. Input into the annual review cycle of HR policies and procedures. Ensure accurate and timely record keeping of informal and formal cases in line with procedure. Fully brief and seek approval from Deputy Directors before any dismissal action is taken. Keep the HR Business Partnering team up to date on caseload. ABOUT YOU Professional HR qualification or equivalent experience. Experience in managing disciplinaries, capability, probation, and grievance processes. Experience working in a fast-paced commercial organisational environment. Experience working with different levels of management capability across different functions and geographical areas. Experience in delivering HR advice in accordance with defined procedures Experience in a global matrixed organisation UK Employment Law Legislation Ability to build positive relationships Strong stakeholder management skills. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Mar 27, 2024
Full time
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Employer 279 University Hospitals Sussex NHS Foundation Trust Employer type NHS Site St Richards Hospital Town Chichester Salary £93,666 - £126,281 per annum Salary period Yearly Closing 02/04/:59 Job overview This is a new post which will contribute to a full range of in-patient and out-patient Cardiology services. The post contributes to a separate Cardiology On-call rota with no commitment to the G(I)M on-call rota The appointee will form part of a team of 6 cardiologists at St Richard's Hospital, Chichester who deliver a comprehensive outpatient and inpatient Cardiology service for patients from across the Trust. The appointee will join a large cardiology services delivered from 4 sites across the Trust, with opportunities to work on more than one site and contribute to the development of cardiology. We are seeking to appoint a Cardiologist ideally with sub-specialty training in EP/Complex Devices who can also contribute to the General Cardiology On-call Rota. We will encourage a tertiary centre link with Royal Sussex County Hospital (RSCH) in Brighton to support and develop sub-specialty interest and to work alongside the service at Worthing General Hospital. Main duties of the job The appointee will join the team of 5 other Consultant Cardiologists at St Richard's Hospital in Chichester in delivering a comprehensive outpatient and inpatient cardiology service for patients from across the Trust. The cardiology team provides daily in-reach to the Emergency Floor (where acute medical and surgical admissions are initially assessed and managed). As far as possible, the most appropriate patients from the Emergency Floor will be selected for transfer to the Cardiac Ward. There will be a regular commitment to outpatient clinic activity. Generic Cardiology referrals are divided between the consultants for triaging via the Docman system. This post will support the expansion of the cardiac devices service with regular cath lab sessions to suit the requirements of the successful appointee. There will be a commitment to managing the administration generated by these activities including the reporting of investigations back to GPs and responding to GP correspondence. Consultant input and support for the non-invasive Cardiology investigation services. Teaching and supervision of medical students, junior medical staff and technicians/nurses. The post will predominantly be based on the Chichester site, although sessions at Worthing Hospital could be available and tertiary sessions in Devices and EP will be encouraged. Applicants are encouraged to take part in Audit and support junior team members in their Audit projects. There are opportunities for clinical Working for our organisation At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts , we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First . Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves. Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. Detailed job description and main responsibilities For further information with regards to the post, please refer to the attached job description and person specification. Person specification Experience/Qualifications • Full GMC Registration with a licence to practice • CCT in Cardiology or equivalent (equivalence must be confirmed by GMC by date of AAC) • Entry onto the GMC Specialist Register or eligibility for entry within 6 months of the date of the AAC Clinical Skills & Experience • Training and extensive experience in general cardiology • Experience in Cardiology out-patient clinics • Experience and suitable training in heart failure or imaging • Overall experience and skillset that matches need of the department • Temporary pacing Understanding of clinical risk management • Experience in other related specialties • Electrophysiology training and experience • Cardiac imaging training and experience Knowledge • Breadth of experience in and outside specialty Organisation & Planning • Experience and ability to work in multi-professional teams • Understanding of: NHS / Clinical governance / Resource constraints • Evidence of managerial skills: Achievements / Course attended Teaching Skills • Evidence of an interest and commitment to teaching • Recognised teaching qualification Academic & Research • Evidence of participation in audit Research experience Publications Prize and honours • Appropriate progression of career to date Personal Attributes • Evidence of:- Good communication skills both oral and written General information for applicants As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975. Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified. UHSussex reserves the right to close the role early if we receive a high volume of applications Further Information For help with the application process for non medical vacancies only, please contact the Resourcing Team by Email: Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Dr Mark Tanner Job title Consultant Cardiologist Email address Telephone number Additional information Applicants are invited to visit the hospital or to phone for informal discussion by arrangement with: Dr Mark Tanner Dr Conrad Murphy Dr Yuk-ki Wong Dr Kristel Longman Dr Nicholas Child Dr Robert Jennings Contact via Charlotte Brocklehurst, Care Group Support Manager - Cardiology Tel: E-mail:
Mar 27, 2024
Full time
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Employer 279 University Hospitals Sussex NHS Foundation Trust Employer type NHS Site St Richards Hospital Town Chichester Salary £93,666 - £126,281 per annum Salary period Yearly Closing 02/04/:59 Job overview This is a new post which will contribute to a full range of in-patient and out-patient Cardiology services. The post contributes to a separate Cardiology On-call rota with no commitment to the G(I)M on-call rota The appointee will form part of a team of 6 cardiologists at St Richard's Hospital, Chichester who deliver a comprehensive outpatient and inpatient Cardiology service for patients from across the Trust. The appointee will join a large cardiology services delivered from 4 sites across the Trust, with opportunities to work on more than one site and contribute to the development of cardiology. We are seeking to appoint a Cardiologist ideally with sub-specialty training in EP/Complex Devices who can also contribute to the General Cardiology On-call Rota. We will encourage a tertiary centre link with Royal Sussex County Hospital (RSCH) in Brighton to support and develop sub-specialty interest and to work alongside the service at Worthing General Hospital. Main duties of the job The appointee will join the team of 5 other Consultant Cardiologists at St Richard's Hospital in Chichester in delivering a comprehensive outpatient and inpatient cardiology service for patients from across the Trust. The cardiology team provides daily in-reach to the Emergency Floor (where acute medical and surgical admissions are initially assessed and managed). As far as possible, the most appropriate patients from the Emergency Floor will be selected for transfer to the Cardiac Ward. There will be a regular commitment to outpatient clinic activity. Generic Cardiology referrals are divided between the consultants for triaging via the Docman system. This post will support the expansion of the cardiac devices service with regular cath lab sessions to suit the requirements of the successful appointee. There will be a commitment to managing the administration generated by these activities including the reporting of investigations back to GPs and responding to GP correspondence. Consultant input and support for the non-invasive Cardiology investigation services. Teaching and supervision of medical students, junior medical staff and technicians/nurses. The post will predominantly be based on the Chichester site, although sessions at Worthing Hospital could be available and tertiary sessions in Devices and EP will be encouraged. Applicants are encouraged to take part in Audit and support junior team members in their Audit projects. There are opportunities for clinical Working for our organisation At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts , we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First . Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves. Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. Detailed job description and main responsibilities For further information with regards to the post, please refer to the attached job description and person specification. Person specification Experience/Qualifications • Full GMC Registration with a licence to practice • CCT in Cardiology or equivalent (equivalence must be confirmed by GMC by date of AAC) • Entry onto the GMC Specialist Register or eligibility for entry within 6 months of the date of the AAC Clinical Skills & Experience • Training and extensive experience in general cardiology • Experience in Cardiology out-patient clinics • Experience and suitable training in heart failure or imaging • Overall experience and skillset that matches need of the department • Temporary pacing Understanding of clinical risk management • Experience in other related specialties • Electrophysiology training and experience • Cardiac imaging training and experience Knowledge • Breadth of experience in and outside specialty Organisation & Planning • Experience and ability to work in multi-professional teams • Understanding of: NHS / Clinical governance / Resource constraints • Evidence of managerial skills: Achievements / Course attended Teaching Skills • Evidence of an interest and commitment to teaching • Recognised teaching qualification Academic & Research • Evidence of participation in audit Research experience Publications Prize and honours • Appropriate progression of career to date Personal Attributes • Evidence of:- Good communication skills both oral and written General information for applicants As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975. Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified. UHSussex reserves the right to close the role early if we receive a high volume of applications Further Information For help with the application process for non medical vacancies only, please contact the Resourcing Team by Email: Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Dr Mark Tanner Job title Consultant Cardiologist Email address Telephone number Additional information Applicants are invited to visit the hospital or to phone for informal discussion by arrangement with: Dr Mark Tanner Dr Conrad Murphy Dr Yuk-ki Wong Dr Kristel Longman Dr Nicholas Child Dr Robert Jennings Contact via Charlotte Brocklehurst, Care Group Support Manager - Cardiology Tel: E-mail:
Care & Compliance Coordinator Job, Wick & Littlehampton, £26K- £28K, Permanent. Your new company Our client is a niche Social Care organisation which is currently growing to develop its provision. This is a close-knit and friendly company with a passion for providing excellent service to their client group and which treats their staff with respect and opportunities for growth. Your new role This is a varied role where you will work across many facets of the organisation. The successful applicant will assist the Owner and Registered Managers/ Teams across: Care bookings, compliance, registrations, care training, DBS processing and referrals (this list is not exhaustive). What you'll need to succeed The ideal candidate will have a strong background working within care, perhaps a Care/ Support Worker or Senior who is interested in developing their compliance knowledge or alternatively someone who is looking to move organisations from a Care Coordination role or similar. Requirements: Care Background. Good IT skills. Customer Service. Current DBS ideally on the update service or be able to have one processed. Previous experience presenting/ developing training materials. What you'll get in return This is a great opportunity to work for a very genuine employer with strong development plans. Working across different facets of the business will allow the right candidate to develop their skills across a varied remit alongside an excellent salary of £26K- £28K. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 27, 2024
Full time
Care & Compliance Coordinator Job, Wick & Littlehampton, £26K- £28K, Permanent. Your new company Our client is a niche Social Care organisation which is currently growing to develop its provision. This is a close-knit and friendly company with a passion for providing excellent service to their client group and which treats their staff with respect and opportunities for growth. Your new role This is a varied role where you will work across many facets of the organisation. The successful applicant will assist the Owner and Registered Managers/ Teams across: Care bookings, compliance, registrations, care training, DBS processing and referrals (this list is not exhaustive). What you'll need to succeed The ideal candidate will have a strong background working within care, perhaps a Care/ Support Worker or Senior who is interested in developing their compliance knowledge or alternatively someone who is looking to move organisations from a Care Coordination role or similar. Requirements: Care Background. Good IT skills. Customer Service. Current DBS ideally on the update service or be able to have one processed. Previous experience presenting/ developing training materials. What you'll get in return This is a great opportunity to work for a very genuine employer with strong development plans. Working across different facets of the business will allow the right candidate to develop their skills across a varied remit alongside an excellent salary of £26K- £28K. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Health Case Management Limited
Saffron Walden, Essex
Clinical Operations Director Location: Saffron Walden, Essex Status: Full-time, permanent Salary: 70-80k As Clinical Operations Director you will be responsible for the operational day-to-day management of the service including operational excellence, efficiency and effectiveness of service delivery ensuring CA Case Management Ltd's compliance with relevant legislation and clinical standards. CA Case Management are a specialist brain injury case management company which deliver services to clients with acquired brain injury. The service accepts instructions from a range of professions including personal injury lawyers, insurance companies and Court Appointed Deputies and provides support for both adults and children. CA Case Management are part of the HCML Group. About the Role The key responsibilities of the Operations Director span 5 areas: Compliance To ensure the service meets, and indeed exceeds, the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission guidance 'Essential Standards of Quality & Safety'. To ensure the delivery of safe, personalised services to each individual client through assessment, person centred planning and regular outcome focused reviews of services. Service Delivery To ensure the delivery of person-centred care/support services that promote independence, choice and dignity to empower people to live as independently as possible. To ensure care/support services are structured in a way that provides flexibility, reliability, continuity and accessibility. Working with the office manager, to ensure that all new referrals are responded to in a timely manner. To oversee the co-ordination of support workers across all areas. To ensure good communication and links with all stakeholders with regard to the provision of services including solicitors, Deputies, clients and their relatives. Team Management To ensure that there is a co-ordinated and consistent approach to service provision that is cost effective and efficient. To identify recruitment needs and develop plans to ensure the service is appropriately resourced with capacity for growth. Absence Management To ensure that processes and procedures are in place to meet the various organisational and staff requirements with regard to human resources issues, and offer guidance and support to staff at all levels. To ensure that staff are trained for their roles and responsibilities and that support staff within the team have access to appropriate training and learning opportunities. Undertake supervision of professional case managers and lead the team by managing and coaching using appropriate leadership style and judgement to decided which intervention will achieve the best result Service Development In partnership with the Director participate in the strategic development of the organisation and assist with the identification and development of strategies for the planning and delivery of quality, innovative services to our clients. To manage projects that will improve the efficiency and effectiveness of the service. To ensure the development of robust systems and procedures. Quality Assurance To implement and maintain an effective quality assurance programme to promote high quality, best practice and continuous improvement of services. To deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met, including regular review, annual service user questionnaires etc. To resolve all complaints in accordance with Complaints & Compliments Policy. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills A minimum of 10 years working in a health or social care setting. At least 5 years experience in a relevant/comparable management position. Experience of managing a home care service. Ability to recognize and develop additional opportunities for the service. Ability and willingness to travel. Demonstrable leadership skills. Able to prioritize heavy workloads and deliver under pressure Highly organized Excellent communication skills Professional Health or Social care qualification eg physiotherapist, occupational therapist , social worker or nurse and registration to appropriate regulatory body. Relevant Management qualification - Level 5 or above. Full, clean driving license Desirable Skills Minimum 5 years working as a brain injury/complex injury rehab Case Manager A knowledge and understanding of the current legal responsibilities and standards of the service Clinical Operations Manager - Home care service Director - Care Manager - Operations Director - Clinical Lead
Mar 27, 2024
Full time
Clinical Operations Director Location: Saffron Walden, Essex Status: Full-time, permanent Salary: 70-80k As Clinical Operations Director you will be responsible for the operational day-to-day management of the service including operational excellence, efficiency and effectiveness of service delivery ensuring CA Case Management Ltd's compliance with relevant legislation and clinical standards. CA Case Management are a specialist brain injury case management company which deliver services to clients with acquired brain injury. The service accepts instructions from a range of professions including personal injury lawyers, insurance companies and Court Appointed Deputies and provides support for both adults and children. CA Case Management are part of the HCML Group. About the Role The key responsibilities of the Operations Director span 5 areas: Compliance To ensure the service meets, and indeed exceeds, the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission guidance 'Essential Standards of Quality & Safety'. To ensure the delivery of safe, personalised services to each individual client through assessment, person centred planning and regular outcome focused reviews of services. Service Delivery To ensure the delivery of person-centred care/support services that promote independence, choice and dignity to empower people to live as independently as possible. To ensure care/support services are structured in a way that provides flexibility, reliability, continuity and accessibility. Working with the office manager, to ensure that all new referrals are responded to in a timely manner. To oversee the co-ordination of support workers across all areas. To ensure good communication and links with all stakeholders with regard to the provision of services including solicitors, Deputies, clients and their relatives. Team Management To ensure that there is a co-ordinated and consistent approach to service provision that is cost effective and efficient. To identify recruitment needs and develop plans to ensure the service is appropriately resourced with capacity for growth. Absence Management To ensure that processes and procedures are in place to meet the various organisational and staff requirements with regard to human resources issues, and offer guidance and support to staff at all levels. To ensure that staff are trained for their roles and responsibilities and that support staff within the team have access to appropriate training and learning opportunities. Undertake supervision of professional case managers and lead the team by managing and coaching using appropriate leadership style and judgement to decided which intervention will achieve the best result Service Development In partnership with the Director participate in the strategic development of the organisation and assist with the identification and development of strategies for the planning and delivery of quality, innovative services to our clients. To manage projects that will improve the efficiency and effectiveness of the service. To ensure the development of robust systems and procedures. Quality Assurance To implement and maintain an effective quality assurance programme to promote high quality, best practice and continuous improvement of services. To deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met, including regular review, annual service user questionnaires etc. To resolve all complaints in accordance with Complaints & Compliments Policy. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills A minimum of 10 years working in a health or social care setting. At least 5 years experience in a relevant/comparable management position. Experience of managing a home care service. Ability to recognize and develop additional opportunities for the service. Ability and willingness to travel. Demonstrable leadership skills. Able to prioritize heavy workloads and deliver under pressure Highly organized Excellent communication skills Professional Health or Social care qualification eg physiotherapist, occupational therapist , social worker or nurse and registration to appropriate regulatory body. Relevant Management qualification - Level 5 or above. Full, clean driving license Desirable Skills Minimum 5 years working as a brain injury/complex injury rehab Case Manager A knowledge and understanding of the current legal responsibilities and standards of the service Clinical Operations Manager - Home care service Director - Care Manager - Operations Director - Clinical Lead
About the Role The Role We are growing our core commercial sales team across the UK and we are looking for ambitious SME new business sales professionals, looking to progress their careers and work with the world's leading security company. We are looking for people who have a love for the sales process and a proven ability to consistently find and close opportunities. You will be focused on creating demand for our solutions to the SME market and show a passion for sales and hunger to unearth new opportunities. Professional sales experience and good commercial awareness Active prospecting of new business Excellent communication skills, written and verbal Previous experience in Fire and security systems/ CCTV is essential Job Opportunity What you will be doing Developing sales leads within the assigned territory through self-initiated strategies, cross selling and referrals. Selling Securitas Technology services and systems to new logos to achieve and exceed individual targeted goals. Providing timely and effective sales presentations to prospective customers to ensure that the product and services offered are thoroughly explained and understood when sold. Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make. Conducting surveys specifying the type of system required, providing a cost proposal and layouts to be used as a basis for the contract, and by the installation department in completing the job. Co-ordinating with other departments to ensure the confidence of the customer is maintained. This is achieved through effective oral and written communication with department heads and other key stakeholders. Revisiting and following up upon completion of the installation to ensure the system is working properly, explaining its operation to the customer, and maintaining a rapport that will result in continual referrals. Maintaining an up-to-date knowledge of equipment and systems by attending company and regional seminars, and by reading related publications. Operating within the Security industry and discipline regulations, whilst ensuring high standards of compliance and adherence. Providing regular reports, forecasts accurate, and relevant sales information as requested Ensuring a healthy and up to date pipeline to ensure results are achieved/exceeded in accordance with your sales targets. Essential Skills What you'll need Professional Sales Skills: A proficient and creative sales negotiator with ability to achieve and exceed sales targets in a corporate sales environment. You will need proven experience in new business sales, developing business into the SME market through the sale of solutions focussed on a short sales cycle. Achievement Oriented: Possesses a high activity rate, can withstand pressure, be pro-active and is goal-oriented with a sense of urgency and who can adopt a disciplined, practical and organised approach. Teamwork and Cultural Flexibility: Although committed to personal growth and keen to succeed, is able to work in the interests of the company as a whole and to both give and receive support to achieve wider objectives. Work Standards and Integrity: Sets and maintains professional standards at all times, puts forward facts honestly and can be trusted implicitly by customers and fellow employees alike. Does far more than the minimum required and is concerned with the quality, professionalism and integrity of work undertaken. Uphold Securitas Technology ethics and the Core Values of Integrity, Vigilance, Helpfulness Key Attributes Self-Confident Resilience and Tenacity Achievement Oriented Time Management Excellent Communicator and Influencer Be self-sufficient with a 'hunter' mentality with the ability to work unsupervised
Mar 27, 2024
Full time
About the Role The Role We are growing our core commercial sales team across the UK and we are looking for ambitious SME new business sales professionals, looking to progress their careers and work with the world's leading security company. We are looking for people who have a love for the sales process and a proven ability to consistently find and close opportunities. You will be focused on creating demand for our solutions to the SME market and show a passion for sales and hunger to unearth new opportunities. Professional sales experience and good commercial awareness Active prospecting of new business Excellent communication skills, written and verbal Previous experience in Fire and security systems/ CCTV is essential Job Opportunity What you will be doing Developing sales leads within the assigned territory through self-initiated strategies, cross selling and referrals. Selling Securitas Technology services and systems to new logos to achieve and exceed individual targeted goals. Providing timely and effective sales presentations to prospective customers to ensure that the product and services offered are thoroughly explained and understood when sold. Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make. Conducting surveys specifying the type of system required, providing a cost proposal and layouts to be used as a basis for the contract, and by the installation department in completing the job. Co-ordinating with other departments to ensure the confidence of the customer is maintained. This is achieved through effective oral and written communication with department heads and other key stakeholders. Revisiting and following up upon completion of the installation to ensure the system is working properly, explaining its operation to the customer, and maintaining a rapport that will result in continual referrals. Maintaining an up-to-date knowledge of equipment and systems by attending company and regional seminars, and by reading related publications. Operating within the Security industry and discipline regulations, whilst ensuring high standards of compliance and adherence. Providing regular reports, forecasts accurate, and relevant sales information as requested Ensuring a healthy and up to date pipeline to ensure results are achieved/exceeded in accordance with your sales targets. Essential Skills What you'll need Professional Sales Skills: A proficient and creative sales negotiator with ability to achieve and exceed sales targets in a corporate sales environment. You will need proven experience in new business sales, developing business into the SME market through the sale of solutions focussed on a short sales cycle. Achievement Oriented: Possesses a high activity rate, can withstand pressure, be pro-active and is goal-oriented with a sense of urgency and who can adopt a disciplined, practical and organised approach. Teamwork and Cultural Flexibility: Although committed to personal growth and keen to succeed, is able to work in the interests of the company as a whole and to both give and receive support to achieve wider objectives. Work Standards and Integrity: Sets and maintains professional standards at all times, puts forward facts honestly and can be trusted implicitly by customers and fellow employees alike. Does far more than the minimum required and is concerned with the quality, professionalism and integrity of work undertaken. Uphold Securitas Technology ethics and the Core Values of Integrity, Vigilance, Helpfulness Key Attributes Self-Confident Resilience and Tenacity Achievement Oriented Time Management Excellent Communicator and Influencer Be self-sufficient with a 'hunter' mentality with the ability to work unsupervised
My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: • You will be an active and effective member of the Quality Assurance Team, to assist the Quality Assurance Manager and Team Leaders in the delivery of all aspects of the audit process. • You will be part of a high performing team and are expected to ensure you work efficiently, continually monitor and meet your targets and provide a quality service • You will need to have the aptitude and experience of using technology to input and access information using various IT systems (Excel, Word, databases etc) • You will be organised and flexible in your approach to work • To take appropriate action in accordance with the regulatory requirements of building notices, planning applications and housing standards referrals • To work closely with the connected departments to help address any issues and ensure any operational actions are completed within the agreed SLA • To manage and respond to internal and external queries relating to compliance. • To complete regular reviews on compliance of providers and action any for offboarding where persistent failing standards or contractual breaches are identified • To work with service providers to ensure all areas of compliance have been met Job Purpose Audit resident support files with reference to company policy and procedures and statutory requirements. To complete initial, ongoing, or reactive audits on a range of supported housing providers to ensure that support requirements are met. Ensuring records are kept up to date, and all status updates are accurately captured on our internal systems Dealing with enquiries via telephone and email for both internal and external stakeholders Assisting team members and providers with property / document related queries Produce detailed feedback to providers when required while recording all audit outcomes on the required system. Identify areas of non-compliance and provide support / guidance to the providers to overcome issues identified Delivery of accurate and meaningful management information to management in line with agreed timescales. Identify and solve operational problems whilst understanding and recognising any broader impact across the operation This role is ideal for someone who is tech savvy and has experience in supporting vulnerable members of the community. The provider is also keen to consider candidates who are genuinely passionate about working in the supported housing sector and are enthusiastic about learning and working their way up to build a lasting career. This role is field based and therefore will require candidates who drive and have access to their own car. Costs incurred for travel between sites will be reimbursed at the standard rate of 45 pence per mile. Hybrid working options will be applicable once the candidate has successfully passed their probationary period. If you have the right skills, experience or are passionate about supporting vulnerable people, then please apply. You can also contact Haleema on (phone number removed) for a confidential chat about the role. I look forward to reviewing your CV.
Mar 27, 2024
Full time
My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: • You will be an active and effective member of the Quality Assurance Team, to assist the Quality Assurance Manager and Team Leaders in the delivery of all aspects of the audit process. • You will be part of a high performing team and are expected to ensure you work efficiently, continually monitor and meet your targets and provide a quality service • You will need to have the aptitude and experience of using technology to input and access information using various IT systems (Excel, Word, databases etc) • You will be organised and flexible in your approach to work • To take appropriate action in accordance with the regulatory requirements of building notices, planning applications and housing standards referrals • To work closely with the connected departments to help address any issues and ensure any operational actions are completed within the agreed SLA • To manage and respond to internal and external queries relating to compliance. • To complete regular reviews on compliance of providers and action any for offboarding where persistent failing standards or contractual breaches are identified • To work with service providers to ensure all areas of compliance have been met Job Purpose Audit resident support files with reference to company policy and procedures and statutory requirements. To complete initial, ongoing, or reactive audits on a range of supported housing providers to ensure that support requirements are met. Ensuring records are kept up to date, and all status updates are accurately captured on our internal systems Dealing with enquiries via telephone and email for both internal and external stakeholders Assisting team members and providers with property / document related queries Produce detailed feedback to providers when required while recording all audit outcomes on the required system. Identify areas of non-compliance and provide support / guidance to the providers to overcome issues identified Delivery of accurate and meaningful management information to management in line with agreed timescales. Identify and solve operational problems whilst understanding and recognising any broader impact across the operation This role is ideal for someone who is tech savvy and has experience in supporting vulnerable members of the community. The provider is also keen to consider candidates who are genuinely passionate about working in the supported housing sector and are enthusiastic about learning and working their way up to build a lasting career. This role is field based and therefore will require candidates who drive and have access to their own car. Costs incurred for travel between sites will be reimbursed at the standard rate of 45 pence per mile. Hybrid working options will be applicable once the candidate has successfully passed their probationary period. If you have the right skills, experience or are passionate about supporting vulnerable people, then please apply. You can also contact Haleema on (phone number removed) for a confidential chat about the role. I look forward to reviewing your CV.
JOB DESCRIPTION Job Title: Settlement Worker Starting Salary: £32,076 Hours of Work: 35 hours a week Duration of Contract: End of March 2025 subject to funding Accountable to: Operations Manager Purpose of Job The Settlement Worker is responsible for supporting service-users accessing the service to secure appropriate accommodation following discharge. The post holder will be responsible for sourcing accommodations with relevant providers, liaising with and developing relationships with other providers, private landlords and teams within the local authority. The Settlement Worker is responsible for promoting viable move to service-users within the service, and where appropriate supporting them to register as homeless in their borough of origin. The role will ensure that discharge planning is integrated into support planning from the outset. The Settlement worker will support service-users with their move-on to their accommodation assisting them to settle to promote tenancy sustainment. The settlement worker will work across multiple sites. The post-holder will be responsible for providing frontline services to women and those from Middle Eastern who are experiencing domestic violence, are at risk of honour killings and forced marriage, female genital mutilation and other forms of gender abuse. This will entail provision of practical and emotional support to ensure that they and their children are able to access services to remain safe. The post-holder will offer information, advice, advocacy, casework, outreach and networking, and will liaise with all appropriate services to make sure that these women's needs are appropriately met. As well as having experience of supporting vulnerable people to achieve independent living, Settlement Worker must have a clear understanding of why people become homeless, and the needs and challenges they face. Duties and Responsibilities: Support service-users with discharge planning immediately upon uptake of the service, ensuring that discharge planning is integrated into the service-user's support plan from the outset Clearly communicate expectations regarding move on and discharge from the service to service-users Work in collaboration with Team Leaders/Service Manager's to identify which service-users are most in need of additional support around ongoing accommodation. Develop and maintain partnerships with other providers, the local authority and private landlords in order to identify and develop move on pathways from the service Support service-users to register as homeless in their borough of origin Support residents with benefit and accommodation issues Develop and maintain an information resource to support operational staff in the settlement of service-users. This will include (but is not limited to) local accommodation based or visiting support providers, private landlord information, housing allowance rates, and estate agency details and rent deposit schemes Support service-users at every stage of the move on process, including providing some aftercare in the form of support with change of address, registration with a GP and assistance with welfare benefits Support the service-users who move new accommodation to claim housing benefit and other as appropriate Responsibility to promote a variety of move on options in a variety of methods to the service users including one to one contact, work shop sessions or drop-ins. Any other tasks set by management to ensure targets are met This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of service. The Role To provide floating support to women who are victims/survivors of gender based violence, including visiting women in their homes and meeting them in the community. To receive initial requests for advice and advocacy, assess users' problems and needs and ensure appropriate responses to their needs. To carry out risk assessments and draw up safety plans for service users, including arranging for safe accommodation/refuge and referrals to specialists agencies (e.g. law centres and solicitors) in accordance to IKWRO's referrals procedure. To liase and network with other agencies and professionals as part of casework duties in order to ensure that their services become available and appropriately meet the needs of IKWRO's users. To refer clients on to other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including legal issues such as injunctions, and representation at immigration appeals. To ensure that service users have access to interpreting services when required, accompany them to official bodies. To provide a flexible support service which is responsive to changing levels of need. To work with colleagues from other partner organisations and the project manager to share knowledge and best practice and ensure consistency across the service. To identify, refer and signpost women to a range of statutory and voluntary agencies as required. To develop and review in collaboration with the service user, Safety Plans, Support Plans and Needs & Risk Assessments. To liaise with landlords to arrange viewings and sign ups to properties. To support women to work with landlords around any tenancy or repairs issues that may arise. To support women with physical and/or mental health difficulties to access appropriate services and maintain their independence. To provide a flexible support service which responds to changing levels of need. To support women to maximise their income and claim relevant benefits, and to access employment, training and education as appropriate. To work with mothers / carers to identify the needs of their children and ensure they are able to access schools, nurseries and other relevant services as required. To support mothers / carers with CSC, CAMHS and/or family courts. To raise awareness of issues relating to VAWG with landlords and other non-specialist partners Accountabilities: To maintain records of contact and support offered using appropriate systems. To ensure all monitoring and performance returns are submitted promptly and are of a high standard. To ensure that the agreed Service Standards are adhered to. To support landlords and other non-specialist partners in developing knowledge and skills around VAWG and DA issues. To ensure that appropriate levels of contact are maintained as per the guidelines issued. To ensure women are aware of the need to move on from the service, and that they are supported to make this transition smoothly. Comply with Safeguarding Procedures, ensuring cases are reported, escalated and recorded appropriately. Other Responsibilities: To support service users' in voicing their concerns both to improve services (including IKWRO's own services) and in raising awareness of policy and decision-makers. To actively contribute to IKWRO's campaigning and awareness raising work by feeding casework experiences to inform these activities and by supporting projects and initiatives by IKWRO such as running conferences and training events for statutory agencies. To adhere to, and to comply with IKWRO's Equal Opportunities and Confidentiality policies, abide by health and safety guidelines and share responsibility for own safety and that of colleagues. To attend regular supervision meetings with IKWRO's Operational Manager. To take up training on matters relevant to your work in agreement with your Line Manager. To participate in team's rotas as required (e.g. telephone duties, evening and weekend) To produce reports and monitoring as required by funders. To undertake any other appropriate tasks in pursuance of the aims and objectives of IKWRO, that required by the line manager or the Director. Ability to implement IKWRO's Equal Opportunities, Confidentiality, Health & Safety and other IKWRO policies Ability to liaise, advocate on behalf of clients, and negotiate at variety of level Attributes Must be a woman, fluent in Middle Eastern languages Equality Act 2010 Schedule 9, Part1applies), preferably Farsi and/or Kurdish, Arabic. Excellent communication skills both in English and Middle Eastern, both spoken and written Direct and demonstrable experience of working with women and girls who are either at risk of, or who have experienced any form of VAWG. Be willing to travel in a PAN London Service Be able to work flexible hours occasionally if required Experience: Minimum 2 years' experience of working with women in the field of violence against women Experience of research and evaluation based on feedback from focus groups Experience of communicating clearly, concisely and discretely with a wide range of people both verbally (telephone, face-to-face, in networks or forums, etc.) and in writing (e.g. briefings, reports, letter writing, email etc.) Administrative and IT skills, including Word and Outlook and sufficient to ensure a good standard of record keeping and monitoring. Knowledge: . click apply for full job details
Mar 27, 2024
Full time
JOB DESCRIPTION Job Title: Settlement Worker Starting Salary: £32,076 Hours of Work: 35 hours a week Duration of Contract: End of March 2025 subject to funding Accountable to: Operations Manager Purpose of Job The Settlement Worker is responsible for supporting service-users accessing the service to secure appropriate accommodation following discharge. The post holder will be responsible for sourcing accommodations with relevant providers, liaising with and developing relationships with other providers, private landlords and teams within the local authority. The Settlement Worker is responsible for promoting viable move to service-users within the service, and where appropriate supporting them to register as homeless in their borough of origin. The role will ensure that discharge planning is integrated into support planning from the outset. The Settlement worker will support service-users with their move-on to their accommodation assisting them to settle to promote tenancy sustainment. The settlement worker will work across multiple sites. The post-holder will be responsible for providing frontline services to women and those from Middle Eastern who are experiencing domestic violence, are at risk of honour killings and forced marriage, female genital mutilation and other forms of gender abuse. This will entail provision of practical and emotional support to ensure that they and their children are able to access services to remain safe. The post-holder will offer information, advice, advocacy, casework, outreach and networking, and will liaise with all appropriate services to make sure that these women's needs are appropriately met. As well as having experience of supporting vulnerable people to achieve independent living, Settlement Worker must have a clear understanding of why people become homeless, and the needs and challenges they face. Duties and Responsibilities: Support service-users with discharge planning immediately upon uptake of the service, ensuring that discharge planning is integrated into the service-user's support plan from the outset Clearly communicate expectations regarding move on and discharge from the service to service-users Work in collaboration with Team Leaders/Service Manager's to identify which service-users are most in need of additional support around ongoing accommodation. Develop and maintain partnerships with other providers, the local authority and private landlords in order to identify and develop move on pathways from the service Support service-users to register as homeless in their borough of origin Support residents with benefit and accommodation issues Develop and maintain an information resource to support operational staff in the settlement of service-users. This will include (but is not limited to) local accommodation based or visiting support providers, private landlord information, housing allowance rates, and estate agency details and rent deposit schemes Support service-users at every stage of the move on process, including providing some aftercare in the form of support with change of address, registration with a GP and assistance with welfare benefits Support the service-users who move new accommodation to claim housing benefit and other as appropriate Responsibility to promote a variety of move on options in a variety of methods to the service users including one to one contact, work shop sessions or drop-ins. Any other tasks set by management to ensure targets are met This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of service. The Role To provide floating support to women who are victims/survivors of gender based violence, including visiting women in their homes and meeting them in the community. To receive initial requests for advice and advocacy, assess users' problems and needs and ensure appropriate responses to their needs. To carry out risk assessments and draw up safety plans for service users, including arranging for safe accommodation/refuge and referrals to specialists agencies (e.g. law centres and solicitors) in accordance to IKWRO's referrals procedure. To liase and network with other agencies and professionals as part of casework duties in order to ensure that their services become available and appropriately meet the needs of IKWRO's users. To refer clients on to other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including legal issues such as injunctions, and representation at immigration appeals. To ensure that service users have access to interpreting services when required, accompany them to official bodies. To provide a flexible support service which is responsive to changing levels of need. To work with colleagues from other partner organisations and the project manager to share knowledge and best practice and ensure consistency across the service. To identify, refer and signpost women to a range of statutory and voluntary agencies as required. To develop and review in collaboration with the service user, Safety Plans, Support Plans and Needs & Risk Assessments. To liaise with landlords to arrange viewings and sign ups to properties. To support women to work with landlords around any tenancy or repairs issues that may arise. To support women with physical and/or mental health difficulties to access appropriate services and maintain their independence. To provide a flexible support service which responds to changing levels of need. To support women to maximise their income and claim relevant benefits, and to access employment, training and education as appropriate. To work with mothers / carers to identify the needs of their children and ensure they are able to access schools, nurseries and other relevant services as required. To support mothers / carers with CSC, CAMHS and/or family courts. To raise awareness of issues relating to VAWG with landlords and other non-specialist partners Accountabilities: To maintain records of contact and support offered using appropriate systems. To ensure all monitoring and performance returns are submitted promptly and are of a high standard. To ensure that the agreed Service Standards are adhered to. To support landlords and other non-specialist partners in developing knowledge and skills around VAWG and DA issues. To ensure that appropriate levels of contact are maintained as per the guidelines issued. To ensure women are aware of the need to move on from the service, and that they are supported to make this transition smoothly. Comply with Safeguarding Procedures, ensuring cases are reported, escalated and recorded appropriately. Other Responsibilities: To support service users' in voicing their concerns both to improve services (including IKWRO's own services) and in raising awareness of policy and decision-makers. To actively contribute to IKWRO's campaigning and awareness raising work by feeding casework experiences to inform these activities and by supporting projects and initiatives by IKWRO such as running conferences and training events for statutory agencies. To adhere to, and to comply with IKWRO's Equal Opportunities and Confidentiality policies, abide by health and safety guidelines and share responsibility for own safety and that of colleagues. To attend regular supervision meetings with IKWRO's Operational Manager. To take up training on matters relevant to your work in agreement with your Line Manager. To participate in team's rotas as required (e.g. telephone duties, evening and weekend) To produce reports and monitoring as required by funders. To undertake any other appropriate tasks in pursuance of the aims and objectives of IKWRO, that required by the line manager or the Director. Ability to implement IKWRO's Equal Opportunities, Confidentiality, Health & Safety and other IKWRO policies Ability to liaise, advocate on behalf of clients, and negotiate at variety of level Attributes Must be a woman, fluent in Middle Eastern languages Equality Act 2010 Schedule 9, Part1applies), preferably Farsi and/or Kurdish, Arabic. Excellent communication skills both in English and Middle Eastern, both spoken and written Direct and demonstrable experience of working with women and girls who are either at risk of, or who have experienced any form of VAWG. Be willing to travel in a PAN London Service Be able to work flexible hours occasionally if required Experience: Minimum 2 years' experience of working with women in the field of violence against women Experience of research and evaluation based on feedback from focus groups Experience of communicating clearly, concisely and discretely with a wide range of people both verbally (telephone, face-to-face, in networks or forums, etc.) and in writing (e.g. briefings, reports, letter writing, email etc.) Administrative and IT skills, including Word and Outlook and sufficient to ensure a good standard of record keeping and monitoring. Knowledge: . click apply for full job details
Job Title: Kurdish & Arabic Advice and Advocacy Worker Starting Salary: £32,076 (pro-rata) Hours of Work: part time 3 days per week Duration of Contract: 2026 renewable subject to funding Accountable to: Senior Advice Officer Purpose of Job The post-holder will be responsible for providing frontline services to women and those from Middle Eastern who are experiencing domestic violence, are at risk of honour killings and forced marriages female genital mutilation/other forms of gender abuse. This will entail provision of practical and emotional support to ensure that they and their children are able to access services to remain safe. The post-holder will offer information, advice, advocacy, casework, outreach and networking, and will liaise with all appropriate services to make sure that these women's needs are appropriately met. Duties and Responsibilities To receive initial requests for advice and advocacy, assess users' problems and needs and ensure appropriate responses to their needs. To carry out risk assessments and draw up safety plans for service users, including arranging for safe accommodation/refuge and referrals to specialists agencies (e.g. law centres and solicitors) in accordance to IKWRO's referrals procedure. To liase and network with other agencies and professionals as part of casework duties in order to ensure that their services become available and appropriately meet the needs of IKWRO's users. To refer clients on to other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including legal issues such as injunctions, and representation at immigration appeals. To ensure that service users have access to interpreting services when required, accompany them to official bodies. To develop and deliver advice and advocacy in an outreach bases to meet the clients' needs as required. To manage, brief and arrange for trained volunteers to support advice work, to escort and interpret for users when they need to attend appointments with official bodies. To maintain accurate and up to date records, files and case notes, writing and typing related reports and correspondence, taking responsibility for individual cases including monitoring these adhering to the standards operating at IKWRO. To gather statistics in order to monitor and evaluate the service, providing reports as required to the IKWRO's service manager, funders and partners. To develop excellent working relationships with other professionals working with the client group and to network with other professionals in the advice work field. To receive and provide practical guidance to other workers and volunteers carrying out work with this client group. To keep abreast of developments and legislation around issues affecting IKWRO's service users. To assist with initiatives for the improvement of services offered to IKWRO's service users To undertake training and self-development in order to develop skills and increase knowledge and understanding of issues facing women affected by domestic violence, "honour" killings, and forced marriages. To uphold the Aims and Principles of IKWRO and its Equal Opportunities policies. Other Responsibilities: To support service users' in voicing their concerns both to improve services (including IKWRO's own services) and in raising awareness of policy and decision-makers. To actively contribute to IKWRO's campaigning and awareness raising work by feeding casework experiences to inform these activities and by supporting projects and initiatives by IKWRO such as running conferences and training events for statutory agencies. To adhere to, and to comply with IKWRO's Equal Opportunities and Confidentiality policies, abide by health and safety guidelines and share responsibility for own safety and that of colleagues. To attend regular supervision meetings with IKWRO's Senior Advice Officer. To take up training on matters relevant to your work in agreement with your Line Manager. To participate in team's rotas as required (e.g. telephone duties, evening and weekend) To produce reports and monitoring as required by funders. To undertake any other appropriate tasks in pursuance of the aims and objectives of IKWRO, that required by the line manager or the Director.
Mar 27, 2024
Full time
Job Title: Kurdish & Arabic Advice and Advocacy Worker Starting Salary: £32,076 (pro-rata) Hours of Work: part time 3 days per week Duration of Contract: 2026 renewable subject to funding Accountable to: Senior Advice Officer Purpose of Job The post-holder will be responsible for providing frontline services to women and those from Middle Eastern who are experiencing domestic violence, are at risk of honour killings and forced marriages female genital mutilation/other forms of gender abuse. This will entail provision of practical and emotional support to ensure that they and their children are able to access services to remain safe. The post-holder will offer information, advice, advocacy, casework, outreach and networking, and will liaise with all appropriate services to make sure that these women's needs are appropriately met. Duties and Responsibilities To receive initial requests for advice and advocacy, assess users' problems and needs and ensure appropriate responses to their needs. To carry out risk assessments and draw up safety plans for service users, including arranging for safe accommodation/refuge and referrals to specialists agencies (e.g. law centres and solicitors) in accordance to IKWRO's referrals procedure. To liase and network with other agencies and professionals as part of casework duties in order to ensure that their services become available and appropriately meet the needs of IKWRO's users. To refer clients on to other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including legal issues such as injunctions, and representation at immigration appeals. To ensure that service users have access to interpreting services when required, accompany them to official bodies. To develop and deliver advice and advocacy in an outreach bases to meet the clients' needs as required. To manage, brief and arrange for trained volunteers to support advice work, to escort and interpret for users when they need to attend appointments with official bodies. To maintain accurate and up to date records, files and case notes, writing and typing related reports and correspondence, taking responsibility for individual cases including monitoring these adhering to the standards operating at IKWRO. To gather statistics in order to monitor and evaluate the service, providing reports as required to the IKWRO's service manager, funders and partners. To develop excellent working relationships with other professionals working with the client group and to network with other professionals in the advice work field. To receive and provide practical guidance to other workers and volunteers carrying out work with this client group. To keep abreast of developments and legislation around issues affecting IKWRO's service users. To assist with initiatives for the improvement of services offered to IKWRO's service users To undertake training and self-development in order to develop skills and increase knowledge and understanding of issues facing women affected by domestic violence, "honour" killings, and forced marriages. To uphold the Aims and Principles of IKWRO and its Equal Opportunities policies. Other Responsibilities: To support service users' in voicing their concerns both to improve services (including IKWRO's own services) and in raising awareness of policy and decision-makers. To actively contribute to IKWRO's campaigning and awareness raising work by feeding casework experiences to inform these activities and by supporting projects and initiatives by IKWRO such as running conferences and training events for statutory agencies. To adhere to, and to comply with IKWRO's Equal Opportunities and Confidentiality policies, abide by health and safety guidelines and share responsibility for own safety and that of colleagues. To attend regular supervision meetings with IKWRO's Senior Advice Officer. To take up training on matters relevant to your work in agreement with your Line Manager. To participate in team's rotas as required (e.g. telephone duties, evening and weekend) To produce reports and monitoring as required by funders. To undertake any other appropriate tasks in pursuance of the aims and objectives of IKWRO, that required by the line manager or the Director.
We are looking for a new Nursery Manager to join Yellow Penguin Day Nursery in Edgbaston. What we re looking for Minimum 2 years' experience within a nursery leadership role (ideally as a Nursery Manager, Deputy Manager or similar) Strong knowledge and understanding of EYFS, Safeguarding, and the wider legislative requirements for working with children Full and relevant Level 3 Early Years qualification Energy, enthusiasm, and the ability to build strong working relationships with colleagues, parents and external partners This role is subject to an Enhanced DBS check and satisfactory references. What you ll be doing The day-to-day management of the nursery; Lead the staff team to ensure the highest quality practice . Staff supervisions, training, inductions, and assistance with recruitment. Act as a Designated Safeguarding Lead at the nursery, holding overall responsibility for safeguarding and child protection matters and referrals Ensure all policies, procedures and regulatory requirements are implemented and complied with at all times. Ensure the nursery is a safe and welcoming environment for all and complies with all relevant legislation, Deliver outstanding learning opportunities and exceptional care. Responsible at all times for high standards of care and education of children between 3 months to 5 years in accordance with statutory requirements To keep a high organised standard of the day-to-day management, staffing, organisation and smooth running of the Nursery. To develop the ethos of the nursery and to create a welcoming and family friendly environment. Be prepared for Ofsted and ready to represent the setting in a professional manner. Building relationships with parents Manage the capacity and occupancy levels, follow up on all enquiries for childcare places, including booking parents tours around the nursery. What we can offer you Our benefits include, but are not limited to; Above industry standard salary £4,000 nursery bonus when your team achieves Outstanding Ofsted Performance related bonuses for meeting KPIs Discounted childcare 30 days holiday per year Financial support through early access to wages if required Access to a wide selection of training programmes
Mar 27, 2024
Full time
We are looking for a new Nursery Manager to join Yellow Penguin Day Nursery in Edgbaston. What we re looking for Minimum 2 years' experience within a nursery leadership role (ideally as a Nursery Manager, Deputy Manager or similar) Strong knowledge and understanding of EYFS, Safeguarding, and the wider legislative requirements for working with children Full and relevant Level 3 Early Years qualification Energy, enthusiasm, and the ability to build strong working relationships with colleagues, parents and external partners This role is subject to an Enhanced DBS check and satisfactory references. What you ll be doing The day-to-day management of the nursery; Lead the staff team to ensure the highest quality practice . Staff supervisions, training, inductions, and assistance with recruitment. Act as a Designated Safeguarding Lead at the nursery, holding overall responsibility for safeguarding and child protection matters and referrals Ensure all policies, procedures and regulatory requirements are implemented and complied with at all times. Ensure the nursery is a safe and welcoming environment for all and complies with all relevant legislation, Deliver outstanding learning opportunities and exceptional care. Responsible at all times for high standards of care and education of children between 3 months to 5 years in accordance with statutory requirements To keep a high organised standard of the day-to-day management, staffing, organisation and smooth running of the Nursery. To develop the ethos of the nursery and to create a welcoming and family friendly environment. Be prepared for Ofsted and ready to represent the setting in a professional manner. Building relationships with parents Manage the capacity and occupancy levels, follow up on all enquiries for childcare places, including booking parents tours around the nursery. What we can offer you Our benefits include, but are not limited to; Above industry standard salary £4,000 nursery bonus when your team achieves Outstanding Ofsted Performance related bonuses for meeting KPIs Discounted childcare 30 days holiday per year Financial support through early access to wages if required Access to a wide selection of training programmes