Service Coordinator Our client is a well-established business based in Harrogate.A new position has become available within their Service Department due to continued growth.They are looking for a Service Coordinator to manage a portfolio of customers and engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment using their own i click apply for full job details
Mar 29, 2024
Full time
Service Coordinator Our client is a well-established business based in Harrogate.A new position has become available within their Service Department due to continued growth.They are looking for a Service Coordinator to manage a portfolio of customers and engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment using their own i click apply for full job details
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Kent. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11146 Stroke Support Coordinator Location: Home-based North Kent, West Kent and Medway however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time 35 hour per week post (FTE) and 21-hour week part-time. Salary: Circa £25,500 per annum FTE (pro rata for part time hours) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 2 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: 5 April 2024 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes. Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter and the hours you are applying for. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 29, 2024
Contractor
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Kent. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11146 Stroke Support Coordinator Location: Home-based North Kent, West Kent and Medway however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time 35 hour per week post (FTE) and 21-hour week part-time. Salary: Circa £25,500 per annum FTE (pro rata for part time hours) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 2 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: 5 April 2024 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes. Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter and the hours you are applying for. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator We re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services based in the Crewe area. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11131 Stroke Support Coordinator Location: Home-based, Crewe however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 28 hours per week (flexible working) Salary: Circa £20,470 per annum (FTE circa £25,588.50 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities.Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Have the ability to use basic Microsoft system. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 29, 2024
Contractor
Support Coordinator We re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services based in the Crewe area. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11131 Stroke Support Coordinator Location: Home-based, Crewe however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 28 hours per week (flexible working) Salary: Circa £20,470 per annum (FTE circa £25,588.50 per annum) Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities.Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Have the ability to use basic Microsoft system. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator We re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services based in the Stockport area. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11132 Stroke Support Coordinator Location: Home-based, Stockport however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week (flexible working) Salary: Circa £15,351 per annum (FTE circa £25,588.50 per annum) Contract: This is a fixed term maternity cover contract until 31 December 2024. Services are contracted and there is currently funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 17 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Have the ability to use basic Microsoft system. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 29, 2024
Contractor
Support Coordinator We re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services based in the Stockport area. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: S11132 Stroke Support Coordinator Location: Home-based, Stockport however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week (flexible working) Salary: Circa £15,351 per annum (FTE circa £25,588.50 per annum) Contract: This is a fixed term maternity cover contract until 31 December 2024. Services are contracted and there is currently funding for this contract until 31 March 2025. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 17 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Have the ability to use basic Microsoft system. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Student Data Coordinator Permanent Location: Aston, Birmingham Full Time - Hours 8 - 4.30 Mon to Thurs, 8 - 1.30 Friday Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities and an early afternoon finish on a Friday. The Manufacturers' Organisation Make UK Join us at the heart of innovation! We are seeking a dynamic individual to fill the role of Student Data Coordinator at our Technology Training Centre in Aston. As part of our dedicated team, you'll play a pivotal role in supporting our learners and ensuring the smooth operation of our programs. Main Purpose of the Job: As the Student Data Coordinator, you will be responsible for maintaining and coordinating delivery and recruitment information for our managed learners. You will work closely with the STW Account Lead and Technical Lead, liaising between Make UK, STW, apprentices/learners, and third-party providers. Your role will involve handling enquiries, supporting internal requirements, and maintaining learner records to ensure our programs meet identified standards. Key Responsibilities: Act as the main liaison between Make UK, STW, learners, and third-party providers. Manage and report on learner achievements to meet targets. Provide timely and constructive feedback to aid learner progress. Support with SFA requirements and NVQ candidate registration. Collate management data for STW and learners. Build and maintain client relationships. Ensure the highest levels of customer service are delivered. Assist with administrative tasks such as email correspondence, meeting arrangements, and diary management. Support team collaboration and efficient information sharing. Adhere to accounting procedures and liaise with relevant departments. Carry out ILA reviews and support with EPA arrangements. Assist with on-site customer support and wider apprenticeship activities. Enroll learners and undertake any other reasonable duties as required. Technical Knowledge and Experience (if required): Full driving licence and vehicle access. Proficiency in Microsoft Teams, Word, Outlook, and Excel. Experience with MIS (Compass Suite advantageous). Knowledge of training provider data processes and client relationship building. Competencies: Demonstrates understanding of customer service needs and expectations. Proactively responds to customer needs in line with business objectives. Works individually and collaboratively to enhance service provision. Engages with customers and takes accountability for actions. Reviews feedback to identify issues and improve processes. If you're passionate about supporting learners and making a positive impact, we want to hear from you! Join us in shaping the future of education and industry. Apply now to become our Student Data Coordinator and be part of our exciting journey! With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Mar 29, 2024
Full time
Student Data Coordinator Permanent Location: Aston, Birmingham Full Time - Hours 8 - 4.30 Mon to Thurs, 8 - 1.30 Friday Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities and an early afternoon finish on a Friday. The Manufacturers' Organisation Make UK Join us at the heart of innovation! We are seeking a dynamic individual to fill the role of Student Data Coordinator at our Technology Training Centre in Aston. As part of our dedicated team, you'll play a pivotal role in supporting our learners and ensuring the smooth operation of our programs. Main Purpose of the Job: As the Student Data Coordinator, you will be responsible for maintaining and coordinating delivery and recruitment information for our managed learners. You will work closely with the STW Account Lead and Technical Lead, liaising between Make UK, STW, apprentices/learners, and third-party providers. Your role will involve handling enquiries, supporting internal requirements, and maintaining learner records to ensure our programs meet identified standards. Key Responsibilities: Act as the main liaison between Make UK, STW, learners, and third-party providers. Manage and report on learner achievements to meet targets. Provide timely and constructive feedback to aid learner progress. Support with SFA requirements and NVQ candidate registration. Collate management data for STW and learners. Build and maintain client relationships. Ensure the highest levels of customer service are delivered. Assist with administrative tasks such as email correspondence, meeting arrangements, and diary management. Support team collaboration and efficient information sharing. Adhere to accounting procedures and liaise with relevant departments. Carry out ILA reviews and support with EPA arrangements. Assist with on-site customer support and wider apprenticeship activities. Enroll learners and undertake any other reasonable duties as required. Technical Knowledge and Experience (if required): Full driving licence and vehicle access. Proficiency in Microsoft Teams, Word, Outlook, and Excel. Experience with MIS (Compass Suite advantageous). Knowledge of training provider data processes and client relationship building. Competencies: Demonstrates understanding of customer service needs and expectations. Proactively responds to customer needs in line with business objectives. Works individually and collaboratively to enhance service provision. Engages with customers and takes accountability for actions. Reviews feedback to identify issues and improve processes. If you're passionate about supporting learners and making a positive impact, we want to hear from you! Join us in shaping the future of education and industry. Apply now to become our Student Data Coordinator and be part of our exciting journey! With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Dispatch Team Supervisor Warehouse Team Leader Dispatch Supervisor London HQ based role UK wide removals and storage business. Growing SME offering modern and innovative storage solutions this is a customer centred business looking for positive problem solver ready to handle the everyday challenges of co-ordinating this busy dispatch team. Would suit someone on the up with experience but motivated to grow with a growing organisation! Negotiable Salary (based on experience), cycle to work and car lease schemes available, plus company pension and 25 days holiday, Tuesday Saturday working week (Saturday WFH), London office. Wicked opportunity to work with an enthusiastic, friendly team who are passionate about providing great service to their customers by offering innovative solutions! Natalie and have all the information, get in touch! This role would suit someone who is used to working in a busy environment and multi-tasking under pressure, you must be able to solve any problems quickly and efficiently with excellent communication skills. Specific removals / warehouse experience not necessary, but we are looking for transferable skills, great customer service, team leadership qualities and ideally some knowledge of logistics. Not your traditional removals and storage business, this business have been growing for the last decade by offering modern, well thought out solutions and top service to customers. This is an ace role for someone who likes to get stuck-in and can things done. Take ownership, lead a small team, and contribute to the success of this brilliant SME! Apply now, start March / April. Speak to Natalie and ! The Role: Supervise the dispatch team ensuring all fleet and warehouse partners are both supported and deliver the required performance expectations Solving challenges as they arise throughout the day Main point of communication between customer, drivers, and warehouse Lead on all dispatch contingency planning and execution Assist in the development and execution of all processes, technologies, and reporting Daily management of the over-night courier partner s performance and resolutions Lead on Continuous Improvement ensuring problems are mitigated and efficiencies improved Be an ambassador for the business and its customers! Great Benefits: 25 days holiday plus BH's Pension contributions Car lease scheme Cycle to work scheme. The Person: Prior experience of leading a team within a dynamic, fast paced and results orientated environment Excellent customer service skills Experience of utilising multiple technologies simultaneously and being passionate about the accuracy of data Able to think on your feet and solve problems under pressure Being a self-starter, capable of maintaining the highest of standards both individually and collectively Demonstrating diligence and a relentless desire to improve. Wicked role, London based, ace SME. Get in touch with Natalie or Caroline at Duval.
Mar 29, 2024
Full time
Dispatch Team Supervisor Warehouse Team Leader Dispatch Supervisor London HQ based role UK wide removals and storage business. Growing SME offering modern and innovative storage solutions this is a customer centred business looking for positive problem solver ready to handle the everyday challenges of co-ordinating this busy dispatch team. Would suit someone on the up with experience but motivated to grow with a growing organisation! Negotiable Salary (based on experience), cycle to work and car lease schemes available, plus company pension and 25 days holiday, Tuesday Saturday working week (Saturday WFH), London office. Wicked opportunity to work with an enthusiastic, friendly team who are passionate about providing great service to their customers by offering innovative solutions! Natalie and have all the information, get in touch! This role would suit someone who is used to working in a busy environment and multi-tasking under pressure, you must be able to solve any problems quickly and efficiently with excellent communication skills. Specific removals / warehouse experience not necessary, but we are looking for transferable skills, great customer service, team leadership qualities and ideally some knowledge of logistics. Not your traditional removals and storage business, this business have been growing for the last decade by offering modern, well thought out solutions and top service to customers. This is an ace role for someone who likes to get stuck-in and can things done. Take ownership, lead a small team, and contribute to the success of this brilliant SME! Apply now, start March / April. Speak to Natalie and ! The Role: Supervise the dispatch team ensuring all fleet and warehouse partners are both supported and deliver the required performance expectations Solving challenges as they arise throughout the day Main point of communication between customer, drivers, and warehouse Lead on all dispatch contingency planning and execution Assist in the development and execution of all processes, technologies, and reporting Daily management of the over-night courier partner s performance and resolutions Lead on Continuous Improvement ensuring problems are mitigated and efficiencies improved Be an ambassador for the business and its customers! Great Benefits: 25 days holiday plus BH's Pension contributions Car lease scheme Cycle to work scheme. The Person: Prior experience of leading a team within a dynamic, fast paced and results orientated environment Excellent customer service skills Experience of utilising multiple technologies simultaneously and being passionate about the accuracy of data Able to think on your feet and solve problems under pressure Being a self-starter, capable of maintaining the highest of standards both individually and collectively Demonstrating diligence and a relentless desire to improve. Wicked role, London based, ace SME. Get in touch with Natalie or Caroline at Duval.
Aftermarket Sales Coordinator Telford Permanent £24,000 - £25,000+ commission (likely to be around £4k - £9k per year) Monday Friday 37.5 hours per week hybrid working available. This is a fantastic job opportunity to join a well-established manufacturing company click apply for full job details
Mar 29, 2024
Full time
Aftermarket Sales Coordinator Telford Permanent £24,000 - £25,000+ commission (likely to be around £4k - £9k per year) Monday Friday 37.5 hours per week hybrid working available. This is a fantastic job opportunity to join a well-established manufacturing company click apply for full job details
Would you like to work for a well-established international company who are extremely supportive of their staff and well known for their low staff turnover? Or a company that offer the fantastic opportunity of hybrid working as well as a number of other fantastic benefits? If so then this could be an excellent opportunity to join a vibrant, hard-working team who are currently looking for a Stock Coordinator to join their team based in Hemel Hempstead. This is a permanent, full-time position with the opportunity to join a highly supportive team. Hours are standard Monday to Friday. This position is paying between 25,000 to 30,000 depending on candidate experience. Please note experience of working with SAP or similar is a MUST for this role! This position also offers a number of benefits including hybrid working, annual bonus, free on-site parking, 25 days annual leave and free lunch when in the office as well as a number of different office events to take part in too, plus many more fantastic benefits! Responsibilities Collaborating with Front Office, Supply Planning, and other functions. Managing stock shortages. Being responsible for the management of out-of-stock allocation rules for Sales Orders & Purchase Orders. Managing product lifecycle phase out/in. Taking responsibility towards the customer and being a major contributor for Customer Experience. Carrying the "Customer Centricity" mindset to provide a concise and low-effort support experience to our diverse customer base. Ensuring internal stakeholders' activities (Logistics, Supply Planning) are driven by priorities of the customers. Complying with company Corporate Standards at all times. Candidate Experience: A customer focused attitude with excellent communication skills Previous experience within a customer service, supply chain or a logistics role Understanding of logistics, inventory management, supply chain processes Excellent problem solving and good influencing skills. High level of organisation and time management skills MS Office knowledge SAP knowledge (or similar ERP systems) is strongly desired. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Mar 29, 2024
Full time
Would you like to work for a well-established international company who are extremely supportive of their staff and well known for their low staff turnover? Or a company that offer the fantastic opportunity of hybrid working as well as a number of other fantastic benefits? If so then this could be an excellent opportunity to join a vibrant, hard-working team who are currently looking for a Stock Coordinator to join their team based in Hemel Hempstead. This is a permanent, full-time position with the opportunity to join a highly supportive team. Hours are standard Monday to Friday. This position is paying between 25,000 to 30,000 depending on candidate experience. Please note experience of working with SAP or similar is a MUST for this role! This position also offers a number of benefits including hybrid working, annual bonus, free on-site parking, 25 days annual leave and free lunch when in the office as well as a number of different office events to take part in too, plus many more fantastic benefits! Responsibilities Collaborating with Front Office, Supply Planning, and other functions. Managing stock shortages. Being responsible for the management of out-of-stock allocation rules for Sales Orders & Purchase Orders. Managing product lifecycle phase out/in. Taking responsibility towards the customer and being a major contributor for Customer Experience. Carrying the "Customer Centricity" mindset to provide a concise and low-effort support experience to our diverse customer base. Ensuring internal stakeholders' activities (Logistics, Supply Planning) are driven by priorities of the customers. Complying with company Corporate Standards at all times. Candidate Experience: A customer focused attitude with excellent communication skills Previous experience within a customer service, supply chain or a logistics role Understanding of logistics, inventory management, supply chain processes Excellent problem solving and good influencing skills. High level of organisation and time management skills MS Office knowledge SAP knowledge (or similar ERP systems) is strongly desired. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an essential requirement. Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Misuse and Public Health. We are currently recruiting for a Needle Exchange Pharmacy Coordinator to work in our Wakefield Inspiring Integrated Substance Misuse Service, where you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol usage. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Running health and social care services as a social enterprise, we invest every penny back into our care - and our people. So, if you're ambitious and ready for a fresh challenge, progress your career with a sector leader. Role Responsibility To assist in delivering TP's Substance use strategy by planning and providing high quality, innovative care which reflects our person centred values and the high levels of ambition we have for the recovery of the individuals for whom we provide support. •To provide service users with appropriate needle replacement and harm reduction information. •To co-ordinate the Needle Exchange provision across the district. •Train and induct new staff members to be competent to work within the Needle Exchange. •Regulate the service's needle exchange and Naloxone/Nyxoid stock provision, keeping appropriate records in line with budgetary requirements. •Representing the service at Regional and National Harm Reduction Forums. •Leading on harm reduction initiatives with staff. •Linking in with other providers in the district i.e. Street Scene, Pharmacy-based Needle Exchanges The Ideal Candidate Essential Requirements: Proven verbal and written communications that can be modified to different situations Collaborative team working skills Adaptable and resilient to work in a changing and challenging environment Ability to deliver against agreed goals, targets and outcomes. Substance misuse knowledge Evidence that demonstrates DANOS competence Recovery caseload management of both high volumes and complex nature Able to deliver client interventions in a person- centred way Demonstrable skills and knowledge in assessing risk presented by clients to themselves and others Harm reduction, suicide and self-harm awareness Wide and flexible range of client interventions Management of incidents of a violent or aggressive nature Management of stock Ability to manage the Pharmacy SLA's About us Why Turning Point? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes: Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays Flexible benefit options including cycle to work schemes and season ticket loans Competitive pension and life assurance schemes Employee assistance programme and access to online health and wellbeing support Flexible working patterns to support work-life balance Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Apply
Mar 29, 2024
Full time
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an essential requirement. Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Misuse and Public Health. We are currently recruiting for a Needle Exchange Pharmacy Coordinator to work in our Wakefield Inspiring Integrated Substance Misuse Service, where you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol usage. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Running health and social care services as a social enterprise, we invest every penny back into our care - and our people. So, if you're ambitious and ready for a fresh challenge, progress your career with a sector leader. Role Responsibility To assist in delivering TP's Substance use strategy by planning and providing high quality, innovative care which reflects our person centred values and the high levels of ambition we have for the recovery of the individuals for whom we provide support. •To provide service users with appropriate needle replacement and harm reduction information. •To co-ordinate the Needle Exchange provision across the district. •Train and induct new staff members to be competent to work within the Needle Exchange. •Regulate the service's needle exchange and Naloxone/Nyxoid stock provision, keeping appropriate records in line with budgetary requirements. •Representing the service at Regional and National Harm Reduction Forums. •Leading on harm reduction initiatives with staff. •Linking in with other providers in the district i.e. Street Scene, Pharmacy-based Needle Exchanges The Ideal Candidate Essential Requirements: Proven verbal and written communications that can be modified to different situations Collaborative team working skills Adaptable and resilient to work in a changing and challenging environment Ability to deliver against agreed goals, targets and outcomes. Substance misuse knowledge Evidence that demonstrates DANOS competence Recovery caseload management of both high volumes and complex nature Able to deliver client interventions in a person- centred way Demonstrable skills and knowledge in assessing risk presented by clients to themselves and others Harm reduction, suicide and self-harm awareness Wide and flexible range of client interventions Management of incidents of a violent or aggressive nature Management of stock Ability to manage the Pharmacy SLA's About us Why Turning Point? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes: Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays Flexible benefit options including cycle to work schemes and season ticket loans Competitive pension and life assurance schemes Employee assistance programme and access to online health and wellbeing support Flexible working patterns to support work-life balance Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Apply
An experienced Customer Service Administrator, preferably with previous insurance experience, is needed to join our team at Arkwright Insurance, a leading insurance company based in Bolton, on a full-time basis. Due to growth within the company, an exciting opportunity has arisen for a Customer Service Administrator to work within our busy broking team. This is an excellent opportunity to further your career by joining a leading insurance company! About Us At Arkwright Insurance, we pride ourselves on being "a great place to work" where we empower and inspire our people to perform, offer them opportunities to grow and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Key Responsibilities: Assist with the delivery of services and products to meet the consumer's needs Work across teams to drive the achievement of business objectives and process improvement Be accountable for quality assurance of products and services, enabling high levels of customer satisfaction, repeat work, and minimising complaints. Process and respond to queries via telephone and email. We pride ourselves on being "a great place to work" Update and manage records Inbound and outbound telephone calls Required Skills: The successful applicant must have high attention to detail Have excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact-finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service, the ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections Competent and confident on the telephone Excellent personal effectiveness and the ability to meet deadlines Ability to be held accountable and to take responsibility for their role in the business Target-focused, ensuring compliance and quality are maintained Articulate, assertive and self-motivated. Attention to detail whilst maintaining the ability to see the bigger picture. Excellent interpersonal skills, specifically relating to client liaison and engagement with co-workers Desirable Experience: Previous experience in an admin role Previous experience working in the insurance/sales sector Benefits: Full training and support will be given 21 days annual leave + bank holidays A Family Friendly policy that helps you balance your work and family responsibilities Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Customer Support Coordinator, Client Service Specialist, Customer Relations Administrator, Customer Experience Coordinator, Customer Service Office Manager, Client Support Administrator, Customer Care Coordinator, and Customer Service Operations Specialist may also be considered for this role.
Mar 29, 2024
Full time
An experienced Customer Service Administrator, preferably with previous insurance experience, is needed to join our team at Arkwright Insurance, a leading insurance company based in Bolton, on a full-time basis. Due to growth within the company, an exciting opportunity has arisen for a Customer Service Administrator to work within our busy broking team. This is an excellent opportunity to further your career by joining a leading insurance company! About Us At Arkwright Insurance, we pride ourselves on being "a great place to work" where we empower and inspire our people to perform, offer them opportunities to grow and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Key Responsibilities: Assist with the delivery of services and products to meet the consumer's needs Work across teams to drive the achievement of business objectives and process improvement Be accountable for quality assurance of products and services, enabling high levels of customer satisfaction, repeat work, and minimising complaints. Process and respond to queries via telephone and email. We pride ourselves on being "a great place to work" Update and manage records Inbound and outbound telephone calls Required Skills: The successful applicant must have high attention to detail Have excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact-finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service, the ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections Competent and confident on the telephone Excellent personal effectiveness and the ability to meet deadlines Ability to be held accountable and to take responsibility for their role in the business Target-focused, ensuring compliance and quality are maintained Articulate, assertive and self-motivated. Attention to detail whilst maintaining the ability to see the bigger picture. Excellent interpersonal skills, specifically relating to client liaison and engagement with co-workers Desirable Experience: Previous experience in an admin role Previous experience working in the insurance/sales sector Benefits: Full training and support will be given 21 days annual leave + bank holidays A Family Friendly policy that helps you balance your work and family responsibilities Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Customer Support Coordinator, Client Service Specialist, Customer Relations Administrator, Customer Experience Coordinator, Customer Service Office Manager, Client Support Administrator, Customer Care Coordinator, and Customer Service Operations Specialist may also be considered for this role.
Job Title: Resourcer / Booking Coordinator Location: Three Bridges, Crawley, West Sussex Salary: £23,000 per annum Job Type: Full Time, Permanent The Company: Mirror is a fun, fast paced Field Marketing agency. We are a small privately owned company with a 'family' feel, our aim is to be the best at what we do, not the biggest! Quite simply, we work with brands to get products visible in retail stores, click apply for full job details
Mar 29, 2024
Full time
Job Title: Resourcer / Booking Coordinator Location: Three Bridges, Crawley, West Sussex Salary: £23,000 per annum Job Type: Full Time, Permanent The Company: Mirror is a fun, fast paced Field Marketing agency. We are a small privately owned company with a 'family' feel, our aim is to be the best at what we do, not the biggest! Quite simply, we work with brands to get products visible in retail stores, click apply for full job details
Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
Mar 29, 2024
Full time
Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
An excellent opportunity to join a global law firm in the Client Services team. The firm are receiving an increasing number of requests for information from their clients, often information such as DEI and ESG data. The newly established team are tasked with standardising the procedure and responses to these information requests. The focus of the current role is to deal with requests from the USA. Candidates who are highly organised, disciplined and can manage complex data and workload will excel in this role. More information about the role, requirements and working hours can be found below. The Role Respond to requests for information from external and internal stakeholders internationally Coordinate and gather the relevant information from colleagues in order to deliver to clients Manage and track requests and ensure completion Develop a library of standard answers for information requests Create Reports and analyse data Candidate Requirements Ideally some experience in a law firm Excellent administration or project coordination skills Ability to manage a busy workload Excellent communication skills with confidence to reach out to stakeholders An interest in DEI would be advantageous You will support the team particularly in the USA, therefore the role requires working hours closely aligned with the US, 12pm - 8pm UK time. Salary is up to £32,000 with excellent benefits. The role is based in Birmingham City Centre - its hybrid so you will work 3 days in the office and 2 days remote. On office working days, there is flexibility to leave the office early and travel home before logging on to complete the evening hours. This would suit someone who lives in or close to the city centre. This is a fantastic opportunity to join the firm at an exciting time of growth, the business has performed very well over the past few years. A professional but friendly culture with a strong employee retention rate. Please attach an MS Word version of your CV. Please note that if you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, we cannot provide individual feedback.
Mar 29, 2024
Full time
An excellent opportunity to join a global law firm in the Client Services team. The firm are receiving an increasing number of requests for information from their clients, often information such as DEI and ESG data. The newly established team are tasked with standardising the procedure and responses to these information requests. The focus of the current role is to deal with requests from the USA. Candidates who are highly organised, disciplined and can manage complex data and workload will excel in this role. More information about the role, requirements and working hours can be found below. The Role Respond to requests for information from external and internal stakeholders internationally Coordinate and gather the relevant information from colleagues in order to deliver to clients Manage and track requests and ensure completion Develop a library of standard answers for information requests Create Reports and analyse data Candidate Requirements Ideally some experience in a law firm Excellent administration or project coordination skills Ability to manage a busy workload Excellent communication skills with confidence to reach out to stakeholders An interest in DEI would be advantageous You will support the team particularly in the USA, therefore the role requires working hours closely aligned with the US, 12pm - 8pm UK time. Salary is up to £32,000 with excellent benefits. The role is based in Birmingham City Centre - its hybrid so you will work 3 days in the office and 2 days remote. On office working days, there is flexibility to leave the office early and travel home before logging on to complete the evening hours. This would suit someone who lives in or close to the city centre. This is a fantastic opportunity to join the firm at an exciting time of growth, the business has performed very well over the past few years. A professional but friendly culture with a strong employee retention rate. Please attach an MS Word version of your CV. Please note that if you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, we cannot provide individual feedback.
Aftercare Coordinator Property Development Location: Salford, M5 4ZG Salary: £20,000 £23,795 per annum, DOE + Discretionary Bonus Contract: Full time, Permanent We are Salboy; we are recruiting and we want you! We are a Manchester based property development and private equity company owned and operated by Simon Ismail and Betfred-owner, Fred Done. We are now recruiting for an Aftercare Coordinator we do not need any experience for this role, just a willingness to get stuck in and to learn! You will be primarily based at our office in Salford Crescent but you may be required to work on various sites nationwide, but primarily around Manchester! Any travel and accommodation expenses will be paid in accordance with our company policy, occasional trips may require 1 or 2 night max overnight stays with your accommodation paid for. As our Aftercare Coordinator, you will be responsible for: Assisting with snagging of our developments once they are reaching practical completion. Liaising with buyers on both our Salboy developments and Build Partner schemes in relation to completion of their purchase of property, including key handovers, new buyers home pack and providing a demo of appliances of their new home. Liaising with buyers regarding any snagging they may have once they have completed their purchase, and arranging the remediation with owners and relevant trades. Assisting with accompanying surveyors to site to carry out valuations for their mortgage. Assisting with any general aftercare issues across all developments & schemes. In order to be successful in this role you must have / be: Ability to work both on own initiative and as part of a team Excellent phone etiquette and effective written and oral communication skills Discretion and professionalism, maintaining confidentiality at all times Confident in decision making and dealing with difficult situations Happy to occasionally work away Impeccable written & verbal communication, presentation & organisational skills Proficient in Microsoft Office, including Excel & Word Excellent multi-tasking skills Positive can-do attitude Resilient, positive and friendly Ability to work to deadlines Flexible - Understands the ever changing needs of the business & is able to quickly adapt to meet these needs Ability to deal with difficult situations Problem solving skills This is an excellent opportunity for someone who enjoys exceptional customer service in a professional office environment! If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
Mar 28, 2024
Full time
Aftercare Coordinator Property Development Location: Salford, M5 4ZG Salary: £20,000 £23,795 per annum, DOE + Discretionary Bonus Contract: Full time, Permanent We are Salboy; we are recruiting and we want you! We are a Manchester based property development and private equity company owned and operated by Simon Ismail and Betfred-owner, Fred Done. We are now recruiting for an Aftercare Coordinator we do not need any experience for this role, just a willingness to get stuck in and to learn! You will be primarily based at our office in Salford Crescent but you may be required to work on various sites nationwide, but primarily around Manchester! Any travel and accommodation expenses will be paid in accordance with our company policy, occasional trips may require 1 or 2 night max overnight stays with your accommodation paid for. As our Aftercare Coordinator, you will be responsible for: Assisting with snagging of our developments once they are reaching practical completion. Liaising with buyers on both our Salboy developments and Build Partner schemes in relation to completion of their purchase of property, including key handovers, new buyers home pack and providing a demo of appliances of their new home. Liaising with buyers regarding any snagging they may have once they have completed their purchase, and arranging the remediation with owners and relevant trades. Assisting with accompanying surveyors to site to carry out valuations for their mortgage. Assisting with any general aftercare issues across all developments & schemes. In order to be successful in this role you must have / be: Ability to work both on own initiative and as part of a team Excellent phone etiquette and effective written and oral communication skills Discretion and professionalism, maintaining confidentiality at all times Confident in decision making and dealing with difficult situations Happy to occasionally work away Impeccable written & verbal communication, presentation & organisational skills Proficient in Microsoft Office, including Excel & Word Excellent multi-tasking skills Positive can-do attitude Resilient, positive and friendly Ability to work to deadlines Flexible - Understands the ever changing needs of the business & is able to quickly adapt to meet these needs Ability to deal with difficult situations Problem solving skills This is an excellent opportunity for someone who enjoys exceptional customer service in a professional office environment! If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
Customer Service Administrator 24,000 - 26,000, Harrogate, 25 Days Holiday Plus Bank Holidays, Training, Development & Progression, Small Friendly Office, On Site Parking, Close to Public Transport Links. Due to continued business growth and expansion we are looking to recruit a Customer Service Administrator for this well established innovative engineering company based in Harrogate. The main purpose of this role is to provide excellent customer service and support to clients. You will coordinate and organise the repair and upgrade of products, dealing with costings and logistics and you will report directly to the Operations Manager. Customer Service Administrator Responsibilities: To be the first point of contact for all customer enquiries Deal with annual service and repairs of products Liaise with customers, couriers and colleagues to process enquiries and orders Maintain and update customer product database Assist in processing returns Maintain accurate records for both customer and manufacturing databases Provide costings for repairs Requirements: Previous customer service experience Good administration skills Excellent organisational and communication skills Good telephone manner Able to multi task Good IT skills, experience using a CRM system would be helpful Experience in a manufacturing or industrial environment would be beneficial This Customer Service Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries, returns and complaints procedures. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator or repairs and returns administrator. This is an office based role. Standard hours of work are 09.00-17.30 with half an hour lunch break. However hours can be flexible if you wanted an earlier start and finish or wanted to work around school drop off. There is on site parking and the office is based close to the public transport links. There is a clean kitchen/canteen area for lunch with tea and coffee facilities along with a beer cooler for those 'Friday' celebrations! Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Customer Service Administrator 24,000 - 26,000, Harrogate, 25 Days Holiday Plus Bank Holidays, Training, Development & Progression, Small Friendly Office, On Site Parking, Close to Public Transport Links. Due to continued business growth and expansion we are looking to recruit a Customer Service Administrator for this well established innovative engineering company based in Harrogate. The main purpose of this role is to provide excellent customer service and support to clients. You will coordinate and organise the repair and upgrade of products, dealing with costings and logistics and you will report directly to the Operations Manager. Customer Service Administrator Responsibilities: To be the first point of contact for all customer enquiries Deal with annual service and repairs of products Liaise with customers, couriers and colleagues to process enquiries and orders Maintain and update customer product database Assist in processing returns Maintain accurate records for both customer and manufacturing databases Provide costings for repairs Requirements: Previous customer service experience Good administration skills Excellent organisational and communication skills Good telephone manner Able to multi task Good IT skills, experience using a CRM system would be helpful Experience in a manufacturing or industrial environment would be beneficial This Customer Service Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries, returns and complaints procedures. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator or repairs and returns administrator. This is an office based role. Standard hours of work are 09.00-17.30 with half an hour lunch break. However hours can be flexible if you wanted an earlier start and finish or wanted to work around school drop off. There is on site parking and the office is based close to the public transport links. There is a clean kitchen/canteen area for lunch with tea and coffee facilities along with a beer cooler for those 'Friday' celebrations! Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Customer Service Coordinator We are currently recruiting for a Customer Service Coordinator to join a dynamic and expanding company based in Harpenden. You will be responsible for customer support over the telephone and email, ensuring breakdowns and maintenance visits are organised and coordinated to provide the client with a seamless first-class experience. This role is best described as like 'air traffic control - making sure the right engineer and the right piece of equipment is in the right place at the right time, tracking and recording all activity through the system until the job is closed! What s in it for you? Salary: £26-£30k Hours: Mon-Fri 9am-5.30pm 25 days holiday + BH s Bonus potential Team nights out A sociable and supportive team! Key Responsibilities: Dealing with inbound queries from customers via email or phone calls Manage the CRM software system (training would be given) to ensure it is fully utilised to enable us to efficiently manage calls, jobs, and engineer s time. Plus ensuring all jobs are closed out to enable invoicing to be generated on a monthly basis. Co-ordinate the engineer s time to ensure that breakdowns are cleared swiftly, and routine maintenance is planned into engineers diaries efficiently. Liaising with clients to follow up on completed jobs to ensure customer satisfaction. Keeping track of all parts ordered for return to fit jobs ensuring the client is kept updated at all times. Updating spreadsheets with client updates Dealing with consumable requests including creating orders, monitoring purchase orders and tracking items to ensure delivery. Ordering parts from engineer tickets and adding any new parts to the system when required. Ensuring these are logged on the appropriate spreadsheet Maintaining central office supplies including stationery, kitchen supplies etc Logging team holiday and absence once approved (if necessary) onto the absence scheduler. Managing branded stock such as letterhead, business cards, folders etc Engineer equipment and uniform ordering. Monthly planner updates. Delivery note scanning and logging. What the employer is looking for: Proven experience in Customer Service The role requires excellent time management skills It is essential that you are a team player with strong telephone skills Strong Windows and Outlook skills Excellent communicator both verbally & written. You need to be calm and collected under pressure and know when to ask for help. Superior attention to detail Completer finisher works hard to complete jobs on time Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Mar 28, 2024
Full time
Customer Service Coordinator We are currently recruiting for a Customer Service Coordinator to join a dynamic and expanding company based in Harpenden. You will be responsible for customer support over the telephone and email, ensuring breakdowns and maintenance visits are organised and coordinated to provide the client with a seamless first-class experience. This role is best described as like 'air traffic control - making sure the right engineer and the right piece of equipment is in the right place at the right time, tracking and recording all activity through the system until the job is closed! What s in it for you? Salary: £26-£30k Hours: Mon-Fri 9am-5.30pm 25 days holiday + BH s Bonus potential Team nights out A sociable and supportive team! Key Responsibilities: Dealing with inbound queries from customers via email or phone calls Manage the CRM software system (training would be given) to ensure it is fully utilised to enable us to efficiently manage calls, jobs, and engineer s time. Plus ensuring all jobs are closed out to enable invoicing to be generated on a monthly basis. Co-ordinate the engineer s time to ensure that breakdowns are cleared swiftly, and routine maintenance is planned into engineers diaries efficiently. Liaising with clients to follow up on completed jobs to ensure customer satisfaction. Keeping track of all parts ordered for return to fit jobs ensuring the client is kept updated at all times. Updating spreadsheets with client updates Dealing with consumable requests including creating orders, monitoring purchase orders and tracking items to ensure delivery. Ordering parts from engineer tickets and adding any new parts to the system when required. Ensuring these are logged on the appropriate spreadsheet Maintaining central office supplies including stationery, kitchen supplies etc Logging team holiday and absence once approved (if necessary) onto the absence scheduler. Managing branded stock such as letterhead, business cards, folders etc Engineer equipment and uniform ordering. Monthly planner updates. Delivery note scanning and logging. What the employer is looking for: Proven experience in Customer Service The role requires excellent time management skills It is essential that you are a team player with strong telephone skills Strong Windows and Outlook skills Excellent communicator both verbally & written. You need to be calm and collected under pressure and know when to ask for help. Superior attention to detail Completer finisher works hard to complete jobs on time Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Do you have previous experience working within a public sector or not-for-profit organisation and passionate on policy work? GRG are seeking a highly experienced Policy Manager to join their client's team. Within this newly-created position, you will be responsible for managing policy and partnership activities within the business, to support the Head of Policy and wider Leadership Team & organisation. This is a full-time, permanent position with a flexible working approach, working up to 3 days in office per week. Responsibilities Develop and implement policy and partnership strategies that align with the company's objectives Establish and maintain relationships with key stakeholders, including government officials, industry leaders and other relevant organisations Monitor and analyse policy developments and trends, and provide advice and guidance to senior management on the potential impact on the company Lead the development of policy positions and messaging, and represent the company in external meetings and events Collaborate with internal teams to ensure effective communication and coordination on policy and partnership issues Provide regular updates to senior management on policy and partnership activities and outcomes Requirements Significant experience in policy development and advocacy, such as Policy Officer, Policy Admin, Policy Coordinator, Policy Manager, Research officer preferably in a relevant industry such as local authorities, charity, not-for-profit sectors Proven track record of developing and maintaining strong relationships with key stakeholders Excellent analytical and strategic thinking skills, with the ability to identify and assess emerging trends and issues Demonstrable experience working within a project management policy setting, ideally with multi-month project work Strong communication and presentation skills, with the ability to effectively represent the company in external meetings and events Ability to work collaboratively with internal teams and across different levels of the organisation Bachelor's degree in a relevant field, or equivalent experience Benefits Competitive salary of up to 45,000 per annum Generous holiday allowance Flexible working arrangements, working in office up to 3 days per week in lovely Birmingham city centre offices Opportunities for professional development and career progression Supportive and inclusive work environment At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 28, 2024
Full time
Do you have previous experience working within a public sector or not-for-profit organisation and passionate on policy work? GRG are seeking a highly experienced Policy Manager to join their client's team. Within this newly-created position, you will be responsible for managing policy and partnership activities within the business, to support the Head of Policy and wider Leadership Team & organisation. This is a full-time, permanent position with a flexible working approach, working up to 3 days in office per week. Responsibilities Develop and implement policy and partnership strategies that align with the company's objectives Establish and maintain relationships with key stakeholders, including government officials, industry leaders and other relevant organisations Monitor and analyse policy developments and trends, and provide advice and guidance to senior management on the potential impact on the company Lead the development of policy positions and messaging, and represent the company in external meetings and events Collaborate with internal teams to ensure effective communication and coordination on policy and partnership issues Provide regular updates to senior management on policy and partnership activities and outcomes Requirements Significant experience in policy development and advocacy, such as Policy Officer, Policy Admin, Policy Coordinator, Policy Manager, Research officer preferably in a relevant industry such as local authorities, charity, not-for-profit sectors Proven track record of developing and maintaining strong relationships with key stakeholders Excellent analytical and strategic thinking skills, with the ability to identify and assess emerging trends and issues Demonstrable experience working within a project management policy setting, ideally with multi-month project work Strong communication and presentation skills, with the ability to effectively represent the company in external meetings and events Ability to work collaboratively with internal teams and across different levels of the organisation Bachelor's degree in a relevant field, or equivalent experience Benefits Competitive salary of up to 45,000 per annum Generous holiday allowance Flexible working arrangements, working in office up to 3 days per week in lovely Birmingham city centre offices Opportunities for professional development and career progression Supportive and inclusive work environment At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Permanent, Part Time (30 hours per week) Chantry Court is a retirement living leasehold scheme in Devizes, Wiltshire which consists of 56 one-bedroom and two-bedroom flats. We're now seeking a Scheme Coordinator / Wellbeing & Community Connector to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Mar 28, 2024
Full time
Permanent, Part Time (30 hours per week) Chantry Court is a retirement living leasehold scheme in Devizes, Wiltshire which consists of 56 one-bedroom and two-bedroom flats. We're now seeking a Scheme Coordinator / Wellbeing & Community Connector to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk. The ideal candidate will: Experience of working in a housing environment or recent demonstrable experience of frontline customer service. Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems. Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Company Overview Hawthorn offer quality, cost effective air conditioning and heating installation and servicing to commercial businesses across mainland U.K. Job Overview: The Service Coordinator will play a pivotal role in coordinating and managing the schedules, workloads, and resources of our field service engineers click apply for full job details
Mar 28, 2024
Full time
Company Overview Hawthorn offer quality, cost effective air conditioning and heating installation and servicing to commercial businesses across mainland U.K. Job Overview: The Service Coordinator will play a pivotal role in coordinating and managing the schedules, workloads, and resources of our field service engineers click apply for full job details
Customer Service Coordinator 11.44 per hour Full time 37.5 hour week - shifts across Monday - Friday 8am-6pm and occasional late shift of 12-8pm and occasional Saturday shift 9am-1pm Start ASAP Hybrid Working available after training. Do you have a passion for customer service? Can you demonstrate a positive, proactive and customer focused attitude? Our client, a leading not-for-profit organisation, is recruiting for Customer Service professionals for their friendly Call Centre. Hybrid or remote working will be available after full training. The Customer Service team work a 37.5 hour week of varied shifts across Monday - Friday between 8am-6pm, with occasional shifts of 12-8pm and Saturdays 9am-1pm. This role is a Temp role with the potential to become a permeant role providing your performance and attendance is good in this time. This is a great opportunity to join a large organisation with an abundance of development and salary progression opportunities available for high performers. This varied and fast-paced role involves: Handling all contact with customers via calls, emails, live chat and social media Manage the end-to-end customer journey ensuring seamless service throughout Discuss options of different products and services and up-sell where possible Maintaining up to date customer information on the database Skills and experience required: Experience in a customer service/ call centre/ customer facing position Excellent written and verbal communication skills A positive, proactive and customer focused attitude Ability to manage and prioritise your workload in a fast-paced team environment Confidence to work using own initiative and unsupervised High levels of accuracy and attention to detail Confidence in working with a variety of internal systems including Microsoft Office to an intermediate level This is an exciting opportunity to start a career with a large, leading company that offer their permanent staff excellent benefits, salary progression and a supportive career with plenty of opportunities to learn, develop and progress throughout the organisation. We are expecting a lot of interest in this role, so please apply now for consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 28, 2024
Seasonal
Customer Service Coordinator 11.44 per hour Full time 37.5 hour week - shifts across Monday - Friday 8am-6pm and occasional late shift of 12-8pm and occasional Saturday shift 9am-1pm Start ASAP Hybrid Working available after training. Do you have a passion for customer service? Can you demonstrate a positive, proactive and customer focused attitude? Our client, a leading not-for-profit organisation, is recruiting for Customer Service professionals for their friendly Call Centre. Hybrid or remote working will be available after full training. The Customer Service team work a 37.5 hour week of varied shifts across Monday - Friday between 8am-6pm, with occasional shifts of 12-8pm and Saturdays 9am-1pm. This role is a Temp role with the potential to become a permeant role providing your performance and attendance is good in this time. This is a great opportunity to join a large organisation with an abundance of development and salary progression opportunities available for high performers. This varied and fast-paced role involves: Handling all contact with customers via calls, emails, live chat and social media Manage the end-to-end customer journey ensuring seamless service throughout Discuss options of different products and services and up-sell where possible Maintaining up to date customer information on the database Skills and experience required: Experience in a customer service/ call centre/ customer facing position Excellent written and verbal communication skills A positive, proactive and customer focused attitude Ability to manage and prioritise your workload in a fast-paced team environment Confidence to work using own initiative and unsupervised High levels of accuracy and attention to detail Confidence in working with a variety of internal systems including Microsoft Office to an intermediate level This is an exciting opportunity to start a career with a large, leading company that offer their permanent staff excellent benefits, salary progression and a supportive career with plenty of opportunities to learn, develop and progress throughout the organisation. We are expecting a lot of interest in this role, so please apply now for consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.