Housing Officer Job Type: Temporary Salary: 13.93 per hour Brighton, England Tate recruitment are delighted to be working alongside an established local authority business located in Brighton and Hove. We are currently recruiting for a Housing Officer to join their Housing Needs department. 13.93 per hour Full time Monday to Friday 3 month contract Fully office based Located in Brighton Purpose of the Job as Housing Officer To act as the first point of contact for customers and external agencies who need information on accommodation options. Allocating to temporary accommodation and supported housing. To liaise and negotiate with social landlords and other accommodation providers regarding available accommodation. Principal Accountabilities: To assess housing needs, and consider available solutions based on information provided by applicants and third parties. To provide advice and information to customers, external agencies on accommodation options. To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. To work face to face with customers in the community. Carry out inspections of accommodation. Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems. Maintain a working knowledge of legal frameworks (Housing Act 1996). Identify when to refer to other specialist teams for casework intervention and/ or refer to non statutory services. Essential experience needed for the Housing Officer role Housing knowledge & Legislation Customer service experience If you feel you have the relevant skills and knowledge for the role as Housing Officer, apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 19, 2024
Seasonal
Housing Officer Job Type: Temporary Salary: 13.93 per hour Brighton, England Tate recruitment are delighted to be working alongside an established local authority business located in Brighton and Hove. We are currently recruiting for a Housing Officer to join their Housing Needs department. 13.93 per hour Full time Monday to Friday 3 month contract Fully office based Located in Brighton Purpose of the Job as Housing Officer To act as the first point of contact for customers and external agencies who need information on accommodation options. Allocating to temporary accommodation and supported housing. To liaise and negotiate with social landlords and other accommodation providers regarding available accommodation. Principal Accountabilities: To assess housing needs, and consider available solutions based on information provided by applicants and third parties. To provide advice and information to customers, external agencies on accommodation options. To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. To work face to face with customers in the community. Carry out inspections of accommodation. Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems. Maintain a working knowledge of legal frameworks (Housing Act 1996). Identify when to refer to other specialist teams for casework intervention and/ or refer to non statutory services. Essential experience needed for the Housing Officer role Housing knowledge & Legislation Customer service experience If you feel you have the relevant skills and knowledge for the role as Housing Officer, apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
We have a fantastic opportunity for a Data Compliance Manager to join our team within Vistry Services, at our office in Cheltenham, Gloucestershire. As our Data Compliance Manager you will work alongside the Head of Data Protection in ensuring that Vistry's data protection strategy and implementation are in compliance with the General Data Protection Regulation requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Demonstration of range of educational achievements to include Maths and English. Previous experience working within a data protection team. Strong knowledge of data protection regulation. Sufficient knowledge of information technology and data management systems. Understanding of the Data Protection Act. Excellent analytical skills. Excellent interpersonal skills with the ability to interact effectively with people at all organisational levels. Excellent attention to detail. Ability to use independent judgement and discretion when making decisions. Ability to handle confidential and sensitive information. Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems. A working knowledge of IT applications and systems. Excellent organisational skills and the ability to work to tight deadlines. Ability to work effectively both independently and as part of a team. Proven ability to show initiative and contribute in a changing environment. A commitment to work as required to meet the needs of the business. Desirable Certification/accreditation in data protection law. Experience working within risk management or compliance. Experience working in law. Knowledge of project management. Can do attitude. Ability to work under pressure. More about the Data Compliance Manager role Acting as first point of contact for the processing of all information rights requests relating to the business. Ensuring responses are accurate, compliant and timely and providing advice when required to the team of SAR Officers on whether information should be disclosed or refused in compliance with the relevant legislation. Ensuring accurate records are kept of requests, responses, disclosures and exemptions and associated correspondence. Continually updating and improving processes to deliver a better information rights service. The management of the Data Protection Inbox, ensuring that all queries are responded to in a timely manner alerting the Head of Daat Protection or Data Protection Lead when necessary. To update the Data Breach Log ensuring all suspected breaches are recorded promptly and correctly and to assist with analysis of data for common trends/risks. Assist with ensuring that company policies are in compliance with the UK GDPR. Assist with the drafting/amending of internal data protection policies, guidelines and procedures in consultation with key stakeholders. Assist with the completion and regular review of DPIA's and DPA's. Assist with data breach management to ensure containment and remedy. Provide advice and support relating to data protection matters. Liaise with external lawyers on data protection issues when required. Other general administrative duties to include ad hoc updates on company intranet and archiving. Safety, Health & Environment Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Wear appropriate protective clothing on site at all times. Attend all health and safety training as required by the Company. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 18, 2024
Full time
We have a fantastic opportunity for a Data Compliance Manager to join our team within Vistry Services, at our office in Cheltenham, Gloucestershire. As our Data Compliance Manager you will work alongside the Head of Data Protection in ensuring that Vistry's data protection strategy and implementation are in compliance with the General Data Protection Regulation requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Demonstration of range of educational achievements to include Maths and English. Previous experience working within a data protection team. Strong knowledge of data protection regulation. Sufficient knowledge of information technology and data management systems. Understanding of the Data Protection Act. Excellent analytical skills. Excellent interpersonal skills with the ability to interact effectively with people at all organisational levels. Excellent attention to detail. Ability to use independent judgement and discretion when making decisions. Ability to handle confidential and sensitive information. Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems. A working knowledge of IT applications and systems. Excellent organisational skills and the ability to work to tight deadlines. Ability to work effectively both independently and as part of a team. Proven ability to show initiative and contribute in a changing environment. A commitment to work as required to meet the needs of the business. Desirable Certification/accreditation in data protection law. Experience working within risk management or compliance. Experience working in law. Knowledge of project management. Can do attitude. Ability to work under pressure. More about the Data Compliance Manager role Acting as first point of contact for the processing of all information rights requests relating to the business. Ensuring responses are accurate, compliant and timely and providing advice when required to the team of SAR Officers on whether information should be disclosed or refused in compliance with the relevant legislation. Ensuring accurate records are kept of requests, responses, disclosures and exemptions and associated correspondence. Continually updating and improving processes to deliver a better information rights service. The management of the Data Protection Inbox, ensuring that all queries are responded to in a timely manner alerting the Head of Daat Protection or Data Protection Lead when necessary. To update the Data Breach Log ensuring all suspected breaches are recorded promptly and correctly and to assist with analysis of data for common trends/risks. Assist with ensuring that company policies are in compliance with the UK GDPR. Assist with the drafting/amending of internal data protection policies, guidelines and procedures in consultation with key stakeholders. Assist with the completion and regular review of DPIA's and DPA's. Assist with data breach management to ensure containment and remedy. Provide advice and support relating to data protection matters. Liaise with external lawyers on data protection issues when required. Other general administrative duties to include ad hoc updates on company intranet and archiving. Safety, Health & Environment Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Wear appropriate protective clothing on site at all times. Attend all health and safety training as required by the Company. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Logistics Manager Reading, Berkshire (with hybrid working, three days in the office) The Company Driven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and going above and beyond to deliver unrivalled service. We have grown 20%+ year after year for nearly two decades and are now the dominant Balcony Specialist in the UK Market.We are passionate about the people that join us. Our aim is to ensure you enjoy your work with us, that you thrive and grow in the role rather than just get by. You could be joining a business that uses success to give back and support others with charitable initiatives and donations all year long.If you are simply looking for another job - don't apply. If you are looking for the best opportunity for you and your future career - that is a different matter. Please apply now.We are now looking for a Logistics Manager to join us on a full-time, permanent basis. You will work two days from home and three in the office. Furthermore, your onboarding will include site visits to familiarise yourself with our business and key contacts - outside of this, site visits will be twice monthly. The Benefits - Salary of up to £50,000 per annum with car allowance- Quarterly bonus, based on profits- Pension scheme with an 8% employer contribution- 24 days' annual leave plus bank holidays- Lunch provided on office days- Hybrid working optionsThis is a fantastic opportunity for a warehousing, storage or transport admin professional to step up into a leadership role with our successful company.You'll have the chance to gain valuable experience with our innovative, industry leading company, enabling you to enhance your skillset and grow your career.We are also focused on ethical sourcing and supplier management and are certified in this by the Chartered Institute of Procurement & Supply, supporting our values of delivering, using initiative, showing appreciation, learning and being supportive.So, if our vision resonates with you and you can see yourself in our values and approach, we want to hear from you. The Role As Logistics Manager, you will oversee our logistical operations function to ensure the safe and efficient transport and storage of balconies and goods.Supporting the delivery of projects, you will maintain alignment and clarity within the team to ensure the function supports departmental and organisational objectives.You will undertake strategic and long-term thinking and planning for the business, setting priorities based on business needs and ensuring logistics officers are fulfilling their part of the project.Ultimately, you will progress to being a manager, overseeing approximately two members of staff.Additionally, you will:- Develop and implement a proactive system for managing import and export activities- Seek new storage facilities and companies to work with- Prepare and assist with lorry loading plans and building sequence drawings About You To be considered as a Logistics Manager, you will need:- Import and export experience, including related administration- Experience in warehousing, storage and transport administration- Working knowledge of Microsoft applications and Accounting and Planning software- Excellent organisation and communication skills- A full, valid driving licenceOther organisations may call this role Operations Manager, Inventory Manager, Warehousing & Logistics Manager, Transport Manager, Storage Manager, or Stock Control Manager.Webrecruit and Sapphire Balconies Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if want to embark on an exciting new role as a Logistics Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 18, 2024
Full time
Logistics Manager Reading, Berkshire (with hybrid working, three days in the office) The Company Driven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and going above and beyond to deliver unrivalled service. We have grown 20%+ year after year for nearly two decades and are now the dominant Balcony Specialist in the UK Market.We are passionate about the people that join us. Our aim is to ensure you enjoy your work with us, that you thrive and grow in the role rather than just get by. You could be joining a business that uses success to give back and support others with charitable initiatives and donations all year long.If you are simply looking for another job - don't apply. If you are looking for the best opportunity for you and your future career - that is a different matter. Please apply now.We are now looking for a Logistics Manager to join us on a full-time, permanent basis. You will work two days from home and three in the office. Furthermore, your onboarding will include site visits to familiarise yourself with our business and key contacts - outside of this, site visits will be twice monthly. The Benefits - Salary of up to £50,000 per annum with car allowance- Quarterly bonus, based on profits- Pension scheme with an 8% employer contribution- 24 days' annual leave plus bank holidays- Lunch provided on office days- Hybrid working optionsThis is a fantastic opportunity for a warehousing, storage or transport admin professional to step up into a leadership role with our successful company.You'll have the chance to gain valuable experience with our innovative, industry leading company, enabling you to enhance your skillset and grow your career.We are also focused on ethical sourcing and supplier management and are certified in this by the Chartered Institute of Procurement & Supply, supporting our values of delivering, using initiative, showing appreciation, learning and being supportive.So, if our vision resonates with you and you can see yourself in our values and approach, we want to hear from you. The Role As Logistics Manager, you will oversee our logistical operations function to ensure the safe and efficient transport and storage of balconies and goods.Supporting the delivery of projects, you will maintain alignment and clarity within the team to ensure the function supports departmental and organisational objectives.You will undertake strategic and long-term thinking and planning for the business, setting priorities based on business needs and ensuring logistics officers are fulfilling their part of the project.Ultimately, you will progress to being a manager, overseeing approximately two members of staff.Additionally, you will:- Develop and implement a proactive system for managing import and export activities- Seek new storage facilities and companies to work with- Prepare and assist with lorry loading plans and building sequence drawings About You To be considered as a Logistics Manager, you will need:- Import and export experience, including related administration- Experience in warehousing, storage and transport administration- Working knowledge of Microsoft applications and Accounting and Planning software- Excellent organisation and communication skills- A full, valid driving licenceOther organisations may call this role Operations Manager, Inventory Manager, Warehousing & Logistics Manager, Transport Manager, Storage Manager, or Stock Control Manager.Webrecruit and Sapphire Balconies Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if want to embark on an exciting new role as a Logistics Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 18, 2024
Contractor
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Who we are We are a highly ambitious team; focused and truly collaborative. We empower people to take ownership through meaningful and impactful work. We exist to help people and the planet, it's a big statement but one you'll wear with pride. Raylo is here to change how people get their tech for good. That means giving them access to the products they really want, but doing so in a responsible, sustainable way. We provide Seamless Circularity, where every device gets an extended life through our automatic, effortless cycle of refurb, reuse and recycle. Our secret sauce is leasing. By providing a subscription alternative, we're cracking open a staid old market and bringing real change to consumers and the environment. Less waste, better value. We're serious - we want to lead the change in consumption of consumer technology. Life at Raylo • We are an organically collaborative and dynamic team • We embrace innovation, seek out challenges and always aim for excellence • We take intelligent risks, celebrate our wins, and learn from our mistakes • We help each other by listening, challenging thought and continually improving • We live our mission, walk in our customers' shoes, focus and execute, and are a curious and gritty bunch What to Expect: This is a fantastic opportunity for an ambitious Data Scientist to join and set the direction for the data team within a high-growth startup. We're looking for someone who wants to become the Head of Data Science in the next 2 years with long-term aspirations to become our Chief Data Officer. We're an organisation that sees data as a core competitive advantage and already makes use of Machine Learning modelling in the heart of our business, but has now decided that it's time to supercharge our capabilities. You'll be the first full-time data team member, focusing on cutting-edge statistical and machine learning techniques to extract business value from our wealth of data. What you'll do: You'll be joining a team with an initial data stack that's been put together thoughtfully and for scale. Your challenge will be to grow this infrastructure to support rapid development and deployment of models across our business, while also working cross-functionally to identify data use cases that don't require sophisticated model builds to deliver step changes in performance. You'll be Raylo's go-to data expert, setting the direction for our data platform and organisation at the C-suite and Co-Founder level. You'll succeed with - 5+ years of data science experience, with a minimum of 2 years in machine learning modelling (essential) - Experience building and deploying machine learning models, using both large and small datasets - A genuine interest in modern developments in the field of statistical modelling and machine learning - Python skills and/or other data pipelining and data engineering experience Nice to haves (but not essential) - Experience in SQL and data warehousing platforms (Snowflake, GCP) - Experience with BI tools (Looker, Tableau, PowerBI) - Experience with data engineering products (Fivetran, Keboola, DBT, Airflow) - Startup/Scaleup or Fintech experience We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits Your chance to make an impact.We want what you can bring - what makes you special. Through trust, collaboration and autonomy, you can have an impact right from the off. Be part of the change. You will join one of the fastest growing fintech startups, backed by Octopus Ventures, Macquarie and Telefónica, where you can change how people get their tech for good Other benefits include; • 33 days holiday per year(25 days, + an extra 8 days to choose the days that mean most to you) • Stock options - get a real stake in Raylo's growth • Hybrid working environment • Enhanced maternity and paternity leave • Workplace nursery scheme • Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing • To do your best work, we'll give you a laptop and a Raylo phone • Udemy Business corporate subscription - access to 15,000+ courses covering business, tech, and wellness skills • Learning budget - we care deeply about investing in your long-term career growth and potential • Free sustainable breakfast and snacks, every day you're in the office • Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties Diversity Statement Raylo is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation. Working at Raylo is super fun and we'd love to tell you more about it.
Apr 18, 2024
Full time
Who we are We are a highly ambitious team; focused and truly collaborative. We empower people to take ownership through meaningful and impactful work. We exist to help people and the planet, it's a big statement but one you'll wear with pride. Raylo is here to change how people get their tech for good. That means giving them access to the products they really want, but doing so in a responsible, sustainable way. We provide Seamless Circularity, where every device gets an extended life through our automatic, effortless cycle of refurb, reuse and recycle. Our secret sauce is leasing. By providing a subscription alternative, we're cracking open a staid old market and bringing real change to consumers and the environment. Less waste, better value. We're serious - we want to lead the change in consumption of consumer technology. Life at Raylo • We are an organically collaborative and dynamic team • We embrace innovation, seek out challenges and always aim for excellence • We take intelligent risks, celebrate our wins, and learn from our mistakes • We help each other by listening, challenging thought and continually improving • We live our mission, walk in our customers' shoes, focus and execute, and are a curious and gritty bunch What to Expect: This is a fantastic opportunity for an ambitious Data Scientist to join and set the direction for the data team within a high-growth startup. We're looking for someone who wants to become the Head of Data Science in the next 2 years with long-term aspirations to become our Chief Data Officer. We're an organisation that sees data as a core competitive advantage and already makes use of Machine Learning modelling in the heart of our business, but has now decided that it's time to supercharge our capabilities. You'll be the first full-time data team member, focusing on cutting-edge statistical and machine learning techniques to extract business value from our wealth of data. What you'll do: You'll be joining a team with an initial data stack that's been put together thoughtfully and for scale. Your challenge will be to grow this infrastructure to support rapid development and deployment of models across our business, while also working cross-functionally to identify data use cases that don't require sophisticated model builds to deliver step changes in performance. You'll be Raylo's go-to data expert, setting the direction for our data platform and organisation at the C-suite and Co-Founder level. You'll succeed with - 5+ years of data science experience, with a minimum of 2 years in machine learning modelling (essential) - Experience building and deploying machine learning models, using both large and small datasets - A genuine interest in modern developments in the field of statistical modelling and machine learning - Python skills and/or other data pipelining and data engineering experience Nice to haves (but not essential) - Experience in SQL and data warehousing platforms (Snowflake, GCP) - Experience with BI tools (Looker, Tableau, PowerBI) - Experience with data engineering products (Fivetran, Keboola, DBT, Airflow) - Startup/Scaleup or Fintech experience We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits Your chance to make an impact.We want what you can bring - what makes you special. Through trust, collaboration and autonomy, you can have an impact right from the off. Be part of the change. You will join one of the fastest growing fintech startups, backed by Octopus Ventures, Macquarie and Telefónica, where you can change how people get their tech for good Other benefits include; • 33 days holiday per year(25 days, + an extra 8 days to choose the days that mean most to you) • Stock options - get a real stake in Raylo's growth • Hybrid working environment • Enhanced maternity and paternity leave • Workplace nursery scheme • Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing • To do your best work, we'll give you a laptop and a Raylo phone • Udemy Business corporate subscription - access to 15,000+ courses covering business, tech, and wellness skills • Learning budget - we care deeply about investing in your long-term career growth and potential • Free sustainable breakfast and snacks, every day you're in the office • Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties Diversity Statement Raylo is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation. Working at Raylo is super fun and we'd love to tell you more about it.
Broxtowe Borough Council
Nottingham, Nottinghamshire
Broxtowe Borough Council Nottinghamshire About Our Client Broxtowe Borough Council serves Beeston Stapleford, Kimberley, Eastwood and surrounding areas. It has a diverse property portfolio of around 4,800 properties that ranges from residential housing, operational assets and community facilities to leisure centres and high street retail premises. Job Description Broxtowe Borough Council serves Beeston, Stapleford, Kimberley and Eastwood and surrounding areas. As the Head of Service you will be responsible for managing the team and resources in relation to Health and Safety, Compliance and Emergency Planning. You'll be responsible for ensuring that the Council's stock of properties are legally compliant with regards to statutory regulations concerning fire, asbestos and legionella. This will involve developing and implementing strategies, policies and working practices to ensure the Council has a robust approach to managing their statutory obligations in respect to this. You will lead on a Health and Safety strategy to be implemented across all service areas within the Council to ensure that there is a safe working practice and environment for all employees and visitors using council premises. You will be responsible for ensuring that the Council passes all inspections carried out by third parties and will lead on any changes that need to be implemented and lead on all investigations relating to accidents or health and safety matters. You will also lead on the Council's business continuity and emergency planning. This will involve coordinating a business continuity plan with each Head of Service and carrying out an annual review and audit of these plans. You will lead on the Council's response to emergency planning and will be at the front line of actioning that response in regards to any incidents that occur within the Borough of Broxtowe. This will involve working closely with the Local Resilience Forum and coordinating with third parties such as the Fire and Rescue Service and the Police. The Successful Applicant To be considered for this position you must hold the following qualifications: NEBOSH Diploma or degree level equivalent NEBOSH Fire Certificate If you hold these qualifications and have experience of leading a Health and Safety service and managing people then we would welcome your application and the opportunity to discuss this role with you in more detail. Experience of business continuity and emergency response planning is not essential; however, would be advantageous. Full training and support can be provided for these aspects of the role. The role is offered on a hybrid working basis and some presence at the Council's head office and at sites throughout the Borough will be required on a weekly basis. What's on Offer A salary of up to 62,000 is on offer for this position and you will also receive the below comprehensive benefits package: 31 days annual leave, increasing to 34 days after 5 years local government continuous service and 36 days after 10 years Broxtowe Borough Council continuous service Nottinghamshire Pension Fund - employees are able to join the Nottinghamshire Pension Fund, a secure pension scheme with plenty of options to suit you. Employee Awards - we run an annual employee awards scheme to recognise the contributions and hard work of Council Officers. Long Service Awards - we recognise loyalty, dedication and hard work and regularly celebrate the contribution made by those who have completed 25 years of service. Training and Development - we invest in our employees to help them develop and progress with a range of corporate and job specific training available. Professional fees - Compensation of a professional membership annually that is expressed as a requirement for the role. Family friendly policies - we have a wide range of family friendly policies to help employees balance their working lives with family responsibilities. Wellbeing support - the Council offers a 24/7, 365 day Employee Assistance Programme (EAP), flu vaccination programme and Eye Care Vouchers Employee parking The closing date for applications is Monday 6th May 2024 with interviews to take place in the following fortnight. Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. Ref Code: MP(phone number removed)Z
Apr 18, 2024
Full time
Broxtowe Borough Council Nottinghamshire About Our Client Broxtowe Borough Council serves Beeston Stapleford, Kimberley, Eastwood and surrounding areas. It has a diverse property portfolio of around 4,800 properties that ranges from residential housing, operational assets and community facilities to leisure centres and high street retail premises. Job Description Broxtowe Borough Council serves Beeston, Stapleford, Kimberley and Eastwood and surrounding areas. As the Head of Service you will be responsible for managing the team and resources in relation to Health and Safety, Compliance and Emergency Planning. You'll be responsible for ensuring that the Council's stock of properties are legally compliant with regards to statutory regulations concerning fire, asbestos and legionella. This will involve developing and implementing strategies, policies and working practices to ensure the Council has a robust approach to managing their statutory obligations in respect to this. You will lead on a Health and Safety strategy to be implemented across all service areas within the Council to ensure that there is a safe working practice and environment for all employees and visitors using council premises. You will be responsible for ensuring that the Council passes all inspections carried out by third parties and will lead on any changes that need to be implemented and lead on all investigations relating to accidents or health and safety matters. You will also lead on the Council's business continuity and emergency planning. This will involve coordinating a business continuity plan with each Head of Service and carrying out an annual review and audit of these plans. You will lead on the Council's response to emergency planning and will be at the front line of actioning that response in regards to any incidents that occur within the Borough of Broxtowe. This will involve working closely with the Local Resilience Forum and coordinating with third parties such as the Fire and Rescue Service and the Police. The Successful Applicant To be considered for this position you must hold the following qualifications: NEBOSH Diploma or degree level equivalent NEBOSH Fire Certificate If you hold these qualifications and have experience of leading a Health and Safety service and managing people then we would welcome your application and the opportunity to discuss this role with you in more detail. Experience of business continuity and emergency response planning is not essential; however, would be advantageous. Full training and support can be provided for these aspects of the role. The role is offered on a hybrid working basis and some presence at the Council's head office and at sites throughout the Borough will be required on a weekly basis. What's on Offer A salary of up to 62,000 is on offer for this position and you will also receive the below comprehensive benefits package: 31 days annual leave, increasing to 34 days after 5 years local government continuous service and 36 days after 10 years Broxtowe Borough Council continuous service Nottinghamshire Pension Fund - employees are able to join the Nottinghamshire Pension Fund, a secure pension scheme with plenty of options to suit you. Employee Awards - we run an annual employee awards scheme to recognise the contributions and hard work of Council Officers. Long Service Awards - we recognise loyalty, dedication and hard work and regularly celebrate the contribution made by those who have completed 25 years of service. Training and Development - we invest in our employees to help them develop and progress with a range of corporate and job specific training available. Professional fees - Compensation of a professional membership annually that is expressed as a requirement for the role. Family friendly policies - we have a wide range of family friendly policies to help employees balance their working lives with family responsibilities. Wellbeing support - the Council offers a 24/7, 365 day Employee Assistance Programme (EAP), flu vaccination programme and Eye Care Vouchers Employee parking The closing date for applications is Monday 6th May 2024 with interviews to take place in the following fortnight. Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. Ref Code: MP(phone number removed)Z
Housing Officer Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency? A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team. Position: Housing Officer Specialised Supported Housing Location: Tankersley, Barnsley (with travel from Durham to Worcester) Salary Range: Circa £28,000.00 Working Hours: 37.5 hours per week, Monday to Friday About the role: As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction. Key Responsibilities: Delivering housing management services, particularly for vulnerable tenants Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities Ensuring delivery of excellent customer service tailored to individual tenant needs Collaborating with colleagues and partners to achieve shared objectives effectively About you: To be successful in the role of Housing Officer you will need the following skills and experience: At least 3 years experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard Knowledge of regulatory standards relevant to the role Experience of delivering excellent customer services that meet individual needs. Strong IT skills, including proficiency in Microsoft Office Excellent communication skills, both verbal and written Ability to work independently and collaboratively to achieve objectives. Problem-solving skills with a focus on customer service and satisfaction. The ability to drive and have a reliable vehicle available to use for work purposes with business insurance. CIH, IRPM, or equivalent qualification or degree (desirable). If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team! You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 16, 2024
Full time
Housing Officer Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency? A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team. Position: Housing Officer Specialised Supported Housing Location: Tankersley, Barnsley (with travel from Durham to Worcester) Salary Range: Circa £28,000.00 Working Hours: 37.5 hours per week, Monday to Friday About the role: As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction. Key Responsibilities: Delivering housing management services, particularly for vulnerable tenants Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities Ensuring delivery of excellent customer service tailored to individual tenant needs Collaborating with colleagues and partners to achieve shared objectives effectively About you: To be successful in the role of Housing Officer you will need the following skills and experience: At least 3 years experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard Knowledge of regulatory standards relevant to the role Experience of delivering excellent customer services that meet individual needs. Strong IT skills, including proficiency in Microsoft Office Excellent communication skills, both verbal and written Ability to work independently and collaboratively to achieve objectives. Problem-solving skills with a focus on customer service and satisfaction. The ability to drive and have a reliable vehicle available to use for work purposes with business insurance. CIH, IRPM, or equivalent qualification or degree (desirable). If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team! You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Infrastructure Coordination Service (ICS) is hiring a Senior Project Officer to drive the delivery of flagship streetworks collaboration projects and the Dig-Once Approach - helping to realise the Mayor's priorities for infrastructure and decarbonisation in the capital. The ICS is an award-winning team that works to improve how utilities and other infrastructure is planned and delivered in our city. We are interdisciplinary, fast moving, industry-leading and focused on innovation and creating real change. Our work is nested in collaboration and coordination with the sector, with boroughs, developers, utilities, telecoms, and other infrastructure providers. The ICS brings significant benefits to Londoners as well as industry, by improving air quality, supporting 'healthy streets', enabling decarbonisation and unlocking affordable housing delivery. Senior Project Officer - Streets: The Senior Project Officer will work closely with partners across industry to promote the 'dig-once' approach to streetworks and collaborative working within the infrastructure sector. This is a fast-paced delivery role, heavily focused on project management with high levels of external engagement. Our work is geared towards reducing road network disruption and making London's infrastructure delivery more efficient. You will support works promoters - utilities and contractors from across the water, gas, power and telecom sectors - to scale up pilots so that collaboration becomes "business as usual." The successful candidate will feel comfortable working in a streetworks context (prior streetworks or utilities experience is not required, but desired), managing multiple parallel projects whilst supporting partners to work towards our common goals. Projects may include: mains rehabilitation programmes, road resurfacing and public realm schemes, cycling schemes, Healthy Streets interventions, Sustainable Drainage Systems (SuDS), tree planting programmes, developments and regeneration projects, as well as heat networks, among others. Role description: This role requires diverse skillsets and exposes the officer to high-profile work. You will be focused on: Driving collaborative streetwork projects from concept to delivery, using strong project management skills; Pipeline management and working towards specific delivery targets; Undertaking stakeholder engagement with key partners from across industry, including utility companies, contractors and network management teams within Highway Authorities (Boroughs and Transport for London); Promoting positive behaviour change and supporting infrastructure providers to embed collaboration as "business as usual"; Developing a range of case studies, guides, tools and other materials; Partnering with cross-cutting working groups such as Collaboration Specialists and external consultants; Working with colleagues across the Infrastructure team to support delivery of their programmes; Supporting engagement with senior-level stakeholders across the utilities sector and London. The role requires strong attention to detail and problem-solving skills, as well as an ability to communicate effectively in a variety of forms with a diverse range of people. We welcome applicants from a range of backgrounds - we welcome people with project management experience from any sector with the relevant skills. You may have also have studied or have work experience in areas such as infrastructure planning, transportation and sustainability, or other related areas. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme. PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS ROLE. Principal accountabilities 1. Undertake project management and oversee a pipeline of schemes. 2. Be responsive to varying workloads and provide flexible resource to coordinate active projects, providing a quick turnaround where required. 3. Communicate effectively with senior staff across the GLA Group and work with internal and external stakeholders and partners - being mindful of sensitivity to varying organisational dynamics and priorities, as well as hierarchies of accountability - to achieve the team's corporate objectives. 4. Build up awareness and track innovation, regulatory and policy changes relevant to the streetworks and collaboration fields. 5. Support the wider team with cross-cutting tasks. 6. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, and promoting the diverse needs and aspirations of London's communities. 7. Carry out all roles allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards. 8. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. PERSON SPECIFICATION Technical requirements/experience/qualifications 1. A relevant degree or equivalent professional qualification or ability to demonstrate an equivalent level of knowledge and skills gained through experience. 2. Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. 3. Experience of project and programme management and reporting. Experience working with data. 5. Good understanding of infrastructure, utilities, and planning policies or the ability to develop this knowledge quickly. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of view points and finding creative workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Tuesday 7th May 2024 at 23:59 at 23:59
Apr 16, 2024
Full time
The Infrastructure Coordination Service (ICS) is hiring a Senior Project Officer to drive the delivery of flagship streetworks collaboration projects and the Dig-Once Approach - helping to realise the Mayor's priorities for infrastructure and decarbonisation in the capital. The ICS is an award-winning team that works to improve how utilities and other infrastructure is planned and delivered in our city. We are interdisciplinary, fast moving, industry-leading and focused on innovation and creating real change. Our work is nested in collaboration and coordination with the sector, with boroughs, developers, utilities, telecoms, and other infrastructure providers. The ICS brings significant benefits to Londoners as well as industry, by improving air quality, supporting 'healthy streets', enabling decarbonisation and unlocking affordable housing delivery. Senior Project Officer - Streets: The Senior Project Officer will work closely with partners across industry to promote the 'dig-once' approach to streetworks and collaborative working within the infrastructure sector. This is a fast-paced delivery role, heavily focused on project management with high levels of external engagement. Our work is geared towards reducing road network disruption and making London's infrastructure delivery more efficient. You will support works promoters - utilities and contractors from across the water, gas, power and telecom sectors - to scale up pilots so that collaboration becomes "business as usual." The successful candidate will feel comfortable working in a streetworks context (prior streetworks or utilities experience is not required, but desired), managing multiple parallel projects whilst supporting partners to work towards our common goals. Projects may include: mains rehabilitation programmes, road resurfacing and public realm schemes, cycling schemes, Healthy Streets interventions, Sustainable Drainage Systems (SuDS), tree planting programmes, developments and regeneration projects, as well as heat networks, among others. Role description: This role requires diverse skillsets and exposes the officer to high-profile work. You will be focused on: Driving collaborative streetwork projects from concept to delivery, using strong project management skills; Pipeline management and working towards specific delivery targets; Undertaking stakeholder engagement with key partners from across industry, including utility companies, contractors and network management teams within Highway Authorities (Boroughs and Transport for London); Promoting positive behaviour change and supporting infrastructure providers to embed collaboration as "business as usual"; Developing a range of case studies, guides, tools and other materials; Partnering with cross-cutting working groups such as Collaboration Specialists and external consultants; Working with colleagues across the Infrastructure team to support delivery of their programmes; Supporting engagement with senior-level stakeholders across the utilities sector and London. The role requires strong attention to detail and problem-solving skills, as well as an ability to communicate effectively in a variety of forms with a diverse range of people. We welcome applicants from a range of backgrounds - we welcome people with project management experience from any sector with the relevant skills. You may have also have studied or have work experience in areas such as infrastructure planning, transportation and sustainability, or other related areas. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme. PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS ROLE. Principal accountabilities 1. Undertake project management and oversee a pipeline of schemes. 2. Be responsive to varying workloads and provide flexible resource to coordinate active projects, providing a quick turnaround where required. 3. Communicate effectively with senior staff across the GLA Group and work with internal and external stakeholders and partners - being mindful of sensitivity to varying organisational dynamics and priorities, as well as hierarchies of accountability - to achieve the team's corporate objectives. 4. Build up awareness and track innovation, regulatory and policy changes relevant to the streetworks and collaboration fields. 5. Support the wider team with cross-cutting tasks. 6. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, and promoting the diverse needs and aspirations of London's communities. 7. Carry out all roles allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards. 8. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. PERSON SPECIFICATION Technical requirements/experience/qualifications 1. A relevant degree or equivalent professional qualification or ability to demonstrate an equivalent level of knowledge and skills gained through experience. 2. Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. 3. Experience of project and programme management and reporting. Experience working with data. 5. Good understanding of infrastructure, utilities, and planning policies or the ability to develop this knowledge quickly. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of view points and finding creative workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Tuesday 7th May 2024 at 23:59 at 23:59
Housing Officer Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency? A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team. Position: Housing Officer Specialised Supported Housing Location: Tankersley, Barnsley (with travel from Durham to Worcester) Salary Range: Circa £28,000.00 Working Hours: 37.5 hours per week, Monday to Friday About the role: As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction. Key Responsibilities: Delivering housing management services, particularly for vulnerable tenants Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities Ensuring delivery of excellent customer service tailored to individual tenant needs Collaborating with colleagues and partners to achieve shared objectives effectively About you: To be successful in the role of Housing Officer you will need the following skills and experience: At least 3 years experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard Knowledge of regulatory standards relevant to the role Experience of delivering excellent customer services that meet individual needs. Strong IT skills, including proficiency in Microsoft Office Excellent communication skills, both verbal and written Ability to work independently and collaboratively to achieve objectives. Problem-solving skills with a focus on customer service and satisfaction. The ability to drive and have a reliable vehicle available to use for work purposes with business insurance. CIH, IRPM, or equivalent qualification or degree (desirable). If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team! You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 16, 2024
Full time
Housing Officer Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency? A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team. Position: Housing Officer Specialised Supported Housing Location: Tankersley, Barnsley (with travel from Durham to Worcester) Salary Range: Circa £28,000.00 Working Hours: 37.5 hours per week, Monday to Friday About the role: As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction. Key Responsibilities: Delivering housing management services, particularly for vulnerable tenants Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities Ensuring delivery of excellent customer service tailored to individual tenant needs Collaborating with colleagues and partners to achieve shared objectives effectively About you: To be successful in the role of Housing Officer you will need the following skills and experience: At least 3 years experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard Knowledge of regulatory standards relevant to the role Experience of delivering excellent customer services that meet individual needs. Strong IT skills, including proficiency in Microsoft Office Excellent communication skills, both verbal and written Ability to work independently and collaboratively to achieve objectives. Problem-solving skills with a focus on customer service and satisfaction. The ability to drive and have a reliable vehicle available to use for work purposes with business insurance. CIH, IRPM, or equivalent qualification or degree (desirable). If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team! You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title : Early Intervention Officer Contract Type : Fixed term up to 31st May 2025 Salary : £25,578 per annum (£26,842 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday - Friday 10:30am - 6pm Location : Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Early Intervention Officer The role holder will support the Income Collection function to maximise and sustain rental income and other debts including former tenant arrears and rechargeable repairs and garage arrears by carrying out early intervention & prevention activity such as providing advice around claiming Universal Credit, processing UC claims in the DWP portal, encouraging rent in advance, setting up digital payment methods and managing Income collection administration such as preparation of court packs.You will also prevent arrears from escalating by supporting campaigns, managing proactive contact with customers who go into arrears and managing payment arrangements. About you We are looking for someone who is customer focused with excellent communication skills, both verbal and written, showing the ability to meet the needs of a varied customer base, with the use of negotiation skills, managing business and customer requirements to a mutually agreeable solution. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside : We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Apr 15, 2024
Full time
Job Title : Early Intervention Officer Contract Type : Fixed term up to 31st May 2025 Salary : £25,578 per annum (£26,842 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday - Friday 10:30am - 6pm Location : Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Early Intervention Officer The role holder will support the Income Collection function to maximise and sustain rental income and other debts including former tenant arrears and rechargeable repairs and garage arrears by carrying out early intervention & prevention activity such as providing advice around claiming Universal Credit, processing UC claims in the DWP portal, encouraging rent in advance, setting up digital payment methods and managing Income collection administration such as preparation of court packs.You will also prevent arrears from escalating by supporting campaigns, managing proactive contact with customers who go into arrears and managing payment arrangements. About you We are looking for someone who is customer focused with excellent communication skills, both verbal and written, showing the ability to meet the needs of a varied customer base, with the use of negotiation skills, managing business and customer requirements to a mutually agreeable solution. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside : We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Apr 15, 2024
Full time
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
My client in Central London is looking to appoint a talented Homelessness Prevention Officer on a Contract basis. You will work closely with the Head of Accommodation, focussing on facilitating the transition of clients from TA to more sustainable housing options. About the role: Based in Central London (On Site 90%): Provide support within the Housing Solutions Service to assist families and individuals in moving from nightly booked TA to suitable, long-term accommodation. Conduct client visits to assess current situations and collaboratively develop relocation plans. Offer advice and assistance on homelessness prevention and facilitate access to professional and medical support as needed. Address immigration issues and assist clients with No Recourse to Public Funds. Management of non-priority need decisions and communication regarding accommodation status. About you: You will have the following experiences: Housing Act 1996, Part VII: Housing duty investigations, decisions, and duties owed to applicants. Temporary Accommodation suitability and S202 reviews. Management of non-priority need decisions and communication regarding accommodation status. Legal procedures for evictions, including Section 21 notices, Section 8 notices, and Possession Orders. Extensive local authority experience in a similar role. What s on offer: Salary: £316.50 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: 3-6 month minimum Hours: 09:00ach -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCG3 We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to John Shorrock on (url removed) remembering to include your details as well. T s & C s apply.
Apr 15, 2024
Contractor
My client in Central London is looking to appoint a talented Homelessness Prevention Officer on a Contract basis. You will work closely with the Head of Accommodation, focussing on facilitating the transition of clients from TA to more sustainable housing options. About the role: Based in Central London (On Site 90%): Provide support within the Housing Solutions Service to assist families and individuals in moving from nightly booked TA to suitable, long-term accommodation. Conduct client visits to assess current situations and collaboratively develop relocation plans. Offer advice and assistance on homelessness prevention and facilitate access to professional and medical support as needed. Address immigration issues and assist clients with No Recourse to Public Funds. Management of non-priority need decisions and communication regarding accommodation status. About you: You will have the following experiences: Housing Act 1996, Part VII: Housing duty investigations, decisions, and duties owed to applicants. Temporary Accommodation suitability and S202 reviews. Management of non-priority need decisions and communication regarding accommodation status. Legal procedures for evictions, including Section 21 notices, Section 8 notices, and Possession Orders. Extensive local authority experience in a similar role. What s on offer: Salary: £316.50 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: 3-6 month minimum Hours: 09:00ach -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCG3 We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to John Shorrock on (url removed) remembering to include your details as well. T s & C s apply.
About the role: The role will involve working with people who approach the local authority, PtHB and other partners for assistance in relation to potential homelessness, who have multiple complex needs, including substance misuse, mental ill health. Persons presenting will often lead chaotic lifestyles, requiring the post holder to ensure all statutory agencies and others engage to provide appropriate assistance, and where this is not happening, call multi-disciplinary meetings to resolve. About you: Knowledge of housing and homelessness duties, social care, mental health services, support services for vulnerable people To be confident working with vulnerable people, empathetic, kind, compassionate and trustworthy Ability to develop and maintain excellent relationships across professional disciplines and various stakeholders Ability to work under pressure, to targets, manage and prioritise a number of competing demands Excellent interpersonal skills and communication skills including good letter writing and verbal communication skills Ability to relate to and gain the confidence, trust and respect of key internal and external partners What you will do: To thoroughly assess individuals, in liaison with Housing, Mental Health and Substance Misuse colleagues, to facilitate the full understanding of a person's needs and requirements allowing for suitable and sustainable housing options and other support needs to be discussed and secured To work with people with complex needs, primarily substance misuse and mental health issues, who are homeless or at risk of becoming homeless to help them sustain their current accommodation or secure alternative accommodation including interim/temporary accommodation as and when necessary To work with other colleagues,services and agencies to address homelessness in Powys, in particular the Homelessness Support Officers, Housing Options Officers, Supported Housing, Adult Services, Childrens Services, mental health services, substance misuse agencies, Powys teaching Health Board, voluntary and statutory agencies and to continually work to identify additional or improved options for holistic support To act as the expert in assessing complex needs cases and contributing to the planning, advice and assistance provided to those who are street homeless and people living with mental health and substance misuse related issues. This will include knowing who and where to refer people to for support To manage a caseload of complex needs cases, manage and support Service Users whilst in their accommodation, whether interim or permanent, to ensure compliance with licence/contract and other related conditions are adhered to To work with Service Users to complete or contribute to the development of their Personal Wellbeing and Housing Plans, including Housing, Care and Treatment, Substance Misuse, Advanced Directives with Police and other related plans ensuring sharing of plans adheres to data protection regulations. Plans will include identifying personal aims, ambitions and desired housing and other solutions whilst supporting people to achieve personal ambitions and aims in life. If you have any questions about the role, please contact: Rob Powell, Homelessness Strategy & Housing Support Manager -
Apr 14, 2024
Full time
About the role: The role will involve working with people who approach the local authority, PtHB and other partners for assistance in relation to potential homelessness, who have multiple complex needs, including substance misuse, mental ill health. Persons presenting will often lead chaotic lifestyles, requiring the post holder to ensure all statutory agencies and others engage to provide appropriate assistance, and where this is not happening, call multi-disciplinary meetings to resolve. About you: Knowledge of housing and homelessness duties, social care, mental health services, support services for vulnerable people To be confident working with vulnerable people, empathetic, kind, compassionate and trustworthy Ability to develop and maintain excellent relationships across professional disciplines and various stakeholders Ability to work under pressure, to targets, manage and prioritise a number of competing demands Excellent interpersonal skills and communication skills including good letter writing and verbal communication skills Ability to relate to and gain the confidence, trust and respect of key internal and external partners What you will do: To thoroughly assess individuals, in liaison with Housing, Mental Health and Substance Misuse colleagues, to facilitate the full understanding of a person's needs and requirements allowing for suitable and sustainable housing options and other support needs to be discussed and secured To work with people with complex needs, primarily substance misuse and mental health issues, who are homeless or at risk of becoming homeless to help them sustain their current accommodation or secure alternative accommodation including interim/temporary accommodation as and when necessary To work with other colleagues,services and agencies to address homelessness in Powys, in particular the Homelessness Support Officers, Housing Options Officers, Supported Housing, Adult Services, Childrens Services, mental health services, substance misuse agencies, Powys teaching Health Board, voluntary and statutory agencies and to continually work to identify additional or improved options for holistic support To act as the expert in assessing complex needs cases and contributing to the planning, advice and assistance provided to those who are street homeless and people living with mental health and substance misuse related issues. This will include knowing who and where to refer people to for support To manage a caseload of complex needs cases, manage and support Service Users whilst in their accommodation, whether interim or permanent, to ensure compliance with licence/contract and other related conditions are adhered to To work with Service Users to complete or contribute to the development of their Personal Wellbeing and Housing Plans, including Housing, Care and Treatment, Substance Misuse, Advanced Directives with Police and other related plans ensuring sharing of plans adheres to data protection regulations. Plans will include identifying personal aims, ambitions and desired housing and other solutions whilst supporting people to achieve personal ambitions and aims in life. If you have any questions about the role, please contact: Rob Powell, Homelessness Strategy & Housing Support Manager -
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Apr 14, 2024
Full time
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Homeless Prevention Caseworker My client is seeking an experienced Homeless Prevention Caseworker with strong knowledge of Part 6 and 7 of the Housing Act 1996. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers. The Homeless Prevention Caseworker will be supported into a case load by the team manager helping with any policies and procedures that they may not be familiar too. Leading your own cases with the freedom to assess and deal with your work as best works for you. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running Main Duties: Be able to provide advice on a range of housing options, including low-cost home ownership which promotes self-service, independence and prevents homelessness. To manage case work using expertise, knowledge of legislation and well-established networks and partnerships to move clients on from temporary accommodation into longer term suitable and sustainable accommodation which effectively fulfils the Councils statutory duties. To ensure that suitable housing solutions are delivered to residents consistently. This includes reducing the use of temporary accommodation and developing creative solutions to achieve this, including consistent use of the Social Housing Allocations Policy and the Private Rented Sector (PRS). To be proactively managing complex case work and contributing to case reviews where residents are at risk of homelessness to effectively fulfil the Council statutory duties and resolve their homelessness. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce
Apr 14, 2024
Seasonal
Homeless Prevention Caseworker My client is seeking an experienced Homeless Prevention Caseworker with strong knowledge of Part 6 and 7 of the Housing Act 1996. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers. The Homeless Prevention Caseworker will be supported into a case load by the team manager helping with any policies and procedures that they may not be familiar too. Leading your own cases with the freedom to assess and deal with your work as best works for you. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running Main Duties: Be able to provide advice on a range of housing options, including low-cost home ownership which promotes self-service, independence and prevents homelessness. To manage case work using expertise, knowledge of legislation and well-established networks and partnerships to move clients on from temporary accommodation into longer term suitable and sustainable accommodation which effectively fulfils the Councils statutory duties. To ensure that suitable housing solutions are delivered to residents consistently. This includes reducing the use of temporary accommodation and developing creative solutions to achieve this, including consistent use of the Social Housing Allocations Policy and the Private Rented Sector (PRS). To be proactively managing complex case work and contributing to case reviews where residents are at risk of homelessness to effectively fulfil the Council statutory duties and resolve their homelessness. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce
Housing Officer Who are Acis? We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this, we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about being the face of Acis in our communities. You'll be at the front line, making a real difference to our customer's lives and taking great satisfaction in that. Please note this is a job share due to internal progression . As such communication and teamwork is paramount to this position. As an Area Service Manager, a typical day might include: Being out and about amongst our communities and customers Understanding tenancy issues and helping guide next steps. Helping customers find and settle in their new home through property viewings and sign ups. Working closely with a variety of stakeholders on estate management issues Investigating and responding to antisocial behaviour Seeking access to properties for servicing and repairs, especially for gas safety checks Carrying out Neighbourhood Audits to identify any health and safety risks, improvements that could be made and other issues such as fly tipping and repairs. Supporting and working with various agencies and partners Inspections and checks of our over 55's accommodation including legionella and fire regulations checks. Some of the experience/skills we need to consider you: A good standard of education (minimum Level 2 Numeracy & Literacy, or equivalent) Computer literacy and have a good working knowledge of PC based office management systems - you will need to use these to do the job. A strong customer focussed approach both externally and internally. Be committed to working as part of our team. Direct housing management experience and an expectation that you will work in a result driven, and outcome focussed environment. Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. An ability to communicate effectively. Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. What will make you stand out from the crowd: A housing management qualification would be of benefit. It would be great if you have some knowledge of community development - we want to play our part in creating and supporting thriving communities and neighbourhoods. You'll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience. Being part of the Acis team, you'll get : Generous holiday entitlement - 25 days leave plus bank holidays (pro rata) Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Apr 13, 2024
Full time
Housing Officer Who are Acis? We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this, we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about being the face of Acis in our communities. You'll be at the front line, making a real difference to our customer's lives and taking great satisfaction in that. Please note this is a job share due to internal progression . As such communication and teamwork is paramount to this position. As an Area Service Manager, a typical day might include: Being out and about amongst our communities and customers Understanding tenancy issues and helping guide next steps. Helping customers find and settle in their new home through property viewings and sign ups. Working closely with a variety of stakeholders on estate management issues Investigating and responding to antisocial behaviour Seeking access to properties for servicing and repairs, especially for gas safety checks Carrying out Neighbourhood Audits to identify any health and safety risks, improvements that could be made and other issues such as fly tipping and repairs. Supporting and working with various agencies and partners Inspections and checks of our over 55's accommodation including legionella and fire regulations checks. Some of the experience/skills we need to consider you: A good standard of education (minimum Level 2 Numeracy & Literacy, or equivalent) Computer literacy and have a good working knowledge of PC based office management systems - you will need to use these to do the job. A strong customer focussed approach both externally and internally. Be committed to working as part of our team. Direct housing management experience and an expectation that you will work in a result driven, and outcome focussed environment. Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. An ability to communicate effectively. Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. What will make you stand out from the crowd: A housing management qualification would be of benefit. It would be great if you have some knowledge of community development - we want to play our part in creating and supporting thriving communities and neighbourhoods. You'll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience. Being part of the Acis team, you'll get : Generous holiday entitlement - 25 days leave plus bank holidays (pro rata) Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Apr 13, 2024
Full time
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We are now seeking a Homeless Accommodation Officer to be responsible for the day-to-day management of our temporary homeless properties working in partnership with Gloucester City Council housing options team to deliver positive outcomes for our customers through a professional and supportive service. You'll be responsible for your own caseload and safeguarding referrals, working with colleagues to ensure GCH homeless properties are safe and well-maintained places to live. You'll conduct inspections of homeless accommodation and take ownership of raising and checking the completion of activities related to the property, communal repairs, and neighbourhood cleanliness / condition. Approachable and accessible to customers, communicating openly and ensuring they are kept updated as appropriate, you'll provide support with the management of key issues, such as fire safety compliance, and liaise with internal and external stakeholders to successfully deliver solutions for customers relating to their homeless accommodation and that support the successful move on to permanent housing. We'd like you to Have demonstrable experience of working with homeless and/or vulnerable people. Understand key issues faced by homeless people, adult safeguarding, identifying support needs and assessing risk. Have a good understanding of the problems associated with homelessness and the services and benefits available. Be able to communicate and negotiate effectively with homeless and vulnerable people, as well as a wide range of support services and agencies. Be able to give accurate and up to date advice, information, and support on a broad range of topics including Housing and ASB legislation, welfare benefit legislation and advice. Have experience of dealing effectively and pro-actively with clients, in difficult situations where it is not always possible to meet customers' needs/wishes. Be IT literate, to include the use of PCs, mobile phones, digital cameras, and PDA's, to gather, store and process information. Have current knowledge and understanding of Housing Law and its application within social housing, including experience of enforcement action. Have good understanding and up to date knowledge of homeless legislation and best practice and its implications for clients and housing organisations. Have good understanding of housing and property management, especially relating to license agreements and the legal remedies. Be a car user as travel is required between different sites Closing Date: 3rd May 2023. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we'd be delighted to hear from you!
Apr 13, 2024
Full time
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We are now seeking a Homeless Accommodation Officer to be responsible for the day-to-day management of our temporary homeless properties working in partnership with Gloucester City Council housing options team to deliver positive outcomes for our customers through a professional and supportive service. You'll be responsible for your own caseload and safeguarding referrals, working with colleagues to ensure GCH homeless properties are safe and well-maintained places to live. You'll conduct inspections of homeless accommodation and take ownership of raising and checking the completion of activities related to the property, communal repairs, and neighbourhood cleanliness / condition. Approachable and accessible to customers, communicating openly and ensuring they are kept updated as appropriate, you'll provide support with the management of key issues, such as fire safety compliance, and liaise with internal and external stakeholders to successfully deliver solutions for customers relating to their homeless accommodation and that support the successful move on to permanent housing. We'd like you to Have demonstrable experience of working with homeless and/or vulnerable people. Understand key issues faced by homeless people, adult safeguarding, identifying support needs and assessing risk. Have a good understanding of the problems associated with homelessness and the services and benefits available. Be able to communicate and negotiate effectively with homeless and vulnerable people, as well as a wide range of support services and agencies. Be able to give accurate and up to date advice, information, and support on a broad range of topics including Housing and ASB legislation, welfare benefit legislation and advice. Have experience of dealing effectively and pro-actively with clients, in difficult situations where it is not always possible to meet customers' needs/wishes. Be IT literate, to include the use of PCs, mobile phones, digital cameras, and PDA's, to gather, store and process information. Have current knowledge and understanding of Housing Law and its application within social housing, including experience of enforcement action. Have good understanding and up to date knowledge of homeless legislation and best practice and its implications for clients and housing organisations. Have good understanding of housing and property management, especially relating to license agreements and the legal remedies. Be a car user as travel is required between different sites Closing Date: 3rd May 2023. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we'd be delighted to hear from you!
Hinckley & Bosworth Borough Council
Hinckley, Leicestershire
Hinckley & Bosworth - A PLACE OF OPPORTUNITY Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5. Environmental Health Officer - HousingGrade 8, £40,221 up to £44,428 per annum pro rata plus essential car user allowance of £850 per annum37 hours per week, 2-year fixed term contract We are seeking a qualified Environmental Health Officer to work within the Private Sector Housing Team to carry out a range of private sector housing duties. You will liaise with tenants, landlords, and other agencies; importantly you will have the opportunity and support to use the range of powers available to you to improve the housing standards and living conditions throughout the Borough. You will need to have a sound knowledge of housing law and private sector housing issues as well as being a confident and self-motivated professional with excellent communication skills. You will be responsible for carrying out HHSRS inspections in both single and multi-occupancy dwellings being a key player in the delivery of a proactive and reactive service to both landlords and tenants. You must hold the HHSRS certificate and registration or be in final stages of registration with the Environmental Health Registration Board (EHRB) or the Environmental Health Practitioner Register (REnvH) alongside daily access to a car and a full UK driving licence. We operate a 'hybrid working' model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough. Closing date: 28 April 2024 Interview date: To be confirmed We welcome applications from all of the community.Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.Reasonable workplace adjustments are considered for all roles.
Apr 12, 2024
Full time
Hinckley & Bosworth - A PLACE OF OPPORTUNITY Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5. Environmental Health Officer - HousingGrade 8, £40,221 up to £44,428 per annum pro rata plus essential car user allowance of £850 per annum37 hours per week, 2-year fixed term contract We are seeking a qualified Environmental Health Officer to work within the Private Sector Housing Team to carry out a range of private sector housing duties. You will liaise with tenants, landlords, and other agencies; importantly you will have the opportunity and support to use the range of powers available to you to improve the housing standards and living conditions throughout the Borough. You will need to have a sound knowledge of housing law and private sector housing issues as well as being a confident and self-motivated professional with excellent communication skills. You will be responsible for carrying out HHSRS inspections in both single and multi-occupancy dwellings being a key player in the delivery of a proactive and reactive service to both landlords and tenants. You must hold the HHSRS certificate and registration or be in final stages of registration with the Environmental Health Registration Board (EHRB) or the Environmental Health Practitioner Register (REnvH) alongside daily access to a car and a full UK driving licence. We operate a 'hybrid working' model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough. Closing date: 28 April 2024 Interview date: To be confirmed We welcome applications from all of the community.Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.Reasonable workplace adjustments are considered for all roles.
Salary: London £27,727 - £37,405 per annum pro rata / National £23,615 - £34,407 per annum pro rata Location: Hybrid - Base locations offered across England Hours: 21 hours per week Contract Type: Permanent About the Role We're looking for someone to support the national LiveSmart service within our Specialist Service Team. This role is integral to supporting this important part of the Clarion Housing offer, specifically for our over 55 residents. The role supports the central audit and policy function of specialist services who ensure that all schemes have a consistent way of working, to enable excellent customer service and ensuring all regions deliver to the LiveSmart Framework. Knowledge of LiveSmart ways working would be helpful, skilled in working to process and checking detail, finance and the willingness to develop into the role to support the LiveSmart Compliance Manager and Head of Specialist Services. About you You will have skills in CRM, ERP, Excel, and Word and be excellent in managing a busy workload and delivering outcomes. You have prior auditing experience with proven skills in producing financial data/producing report/actions plans. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Tuesday 23rd April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Applicants must be able to travel across the area as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 12, 2024
Full time
Salary: London £27,727 - £37,405 per annum pro rata / National £23,615 - £34,407 per annum pro rata Location: Hybrid - Base locations offered across England Hours: 21 hours per week Contract Type: Permanent About the Role We're looking for someone to support the national LiveSmart service within our Specialist Service Team. This role is integral to supporting this important part of the Clarion Housing offer, specifically for our over 55 residents. The role supports the central audit and policy function of specialist services who ensure that all schemes have a consistent way of working, to enable excellent customer service and ensuring all regions deliver to the LiveSmart Framework. Knowledge of LiveSmart ways working would be helpful, skilled in working to process and checking detail, finance and the willingness to develop into the role to support the LiveSmart Compliance Manager and Head of Specialist Services. About you You will have skills in CRM, ERP, Excel, and Word and be excellent in managing a busy workload and delivering outcomes. You have prior auditing experience with proven skills in producing financial data/producing report/actions plans. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Tuesday 23rd April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Applicants must be able to travel across the area as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.