LA International Computer Consultants Ltd
Corsham, Wiltshire
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand current 'As Is' process status (Incident/Request Fulfilment/Change control). 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition process (including introduction of a light touch OAC to onboard new services). 6. Support FinOps process, implementing improvements where necessary 7. Develop service reporting following transitional activities to utilise JSM. 8. Leading an internal training programme to develop Service Management team and create supporting documentation. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Apr 25, 2024
Contractor
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand current 'As Is' process status (Incident/Request Fulfilment/Change control). 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition process (including introduction of a light touch OAC to onboard new services). 6. Support FinOps process, implementing improvements where necessary 7. Develop service reporting following transitional activities to utilise JSM. 8. Leading an internal training programme to develop Service Management team and create supporting documentation. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need
Apr 25, 2024
Full time
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need
Salary: Grade PO3 £36,220 - £41,497 per annum inclusive of London Weighting Allowance (FTE £42,836 - £49,077) Location: Base location can be flexible dependent on where successful candidate lives, travel to all of our centres is essential Working Pattern: 36 hours per week, Term Time plus 2 weeks (38 working weeks) Orchard Hill College is an Outstanding Specialist College (Ofsted, November 2019) offering life-changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. We have nine vibrant community based College Centres across London and Surrey where committed, specialist teams deliver a range of programmes to meet the needs of over 400 students. Students who study with us have a wide range of needs including profound and multiple learning disabilities, communication and behavioural difficulties and specific medical needs. All students are individual and their learning programme is designed to support and empower them to achieve their aspirations and goals, whilst developing skills to become more independent members of their community. Orchard Hill College is a truly unique and rewarding place to work with inspirational students and a dynamic and supportive staff team. The College is also an Academy sponsor and established Orchard Hill College Academy Trust in 2013 which is home to 14 special schools. Together Orchard Hill College & Academy Trust provide for over 1500 pupils and students with SEN across London, Surrey, Sussex and Berkshire. To find out more about us, and what makes us a special place to work please visit . We are seeking to appoint an enthusiastic, dynamic and suitably experienced individual to manage our Student Enrichment and Engagement Team. You will lead and manage a small team of enrichment and engagement officers who will oversee a programme of events, enrichment, student union and alumni, with a particular focus on personal development and social action campaigns. The ideal candidate will be an energetic and driven individual who will bring an innovative approach to student enrichment and engagement through student voice. They will be a confident leader with experience of developing a college wide student engagement strategy. Please see the attached job description and person specification for full details on the role and the skills, experience and knowledge we are looking for. For an informal discussion about the role, candidates are invited to contact Kirsty Cottrell, Deputy Principal via email . To apply for this role you will be redirected to our online TES portal. If you have any queries, please contact . Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role. Please note that CV applications cannot be considered. Closing date: Friday 10 th May 2024 Interviews will take place on: Friday 17 th May 2024 Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Apr 25, 2024
Full time
Salary: Grade PO3 £36,220 - £41,497 per annum inclusive of London Weighting Allowance (FTE £42,836 - £49,077) Location: Base location can be flexible dependent on where successful candidate lives, travel to all of our centres is essential Working Pattern: 36 hours per week, Term Time plus 2 weeks (38 working weeks) Orchard Hill College is an Outstanding Specialist College (Ofsted, November 2019) offering life-changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. We have nine vibrant community based College Centres across London and Surrey where committed, specialist teams deliver a range of programmes to meet the needs of over 400 students. Students who study with us have a wide range of needs including profound and multiple learning disabilities, communication and behavioural difficulties and specific medical needs. All students are individual and their learning programme is designed to support and empower them to achieve their aspirations and goals, whilst developing skills to become more independent members of their community. Orchard Hill College is a truly unique and rewarding place to work with inspirational students and a dynamic and supportive staff team. The College is also an Academy sponsor and established Orchard Hill College Academy Trust in 2013 which is home to 14 special schools. Together Orchard Hill College & Academy Trust provide for over 1500 pupils and students with SEN across London, Surrey, Sussex and Berkshire. To find out more about us, and what makes us a special place to work please visit . We are seeking to appoint an enthusiastic, dynamic and suitably experienced individual to manage our Student Enrichment and Engagement Team. You will lead and manage a small team of enrichment and engagement officers who will oversee a programme of events, enrichment, student union and alumni, with a particular focus on personal development and social action campaigns. The ideal candidate will be an energetic and driven individual who will bring an innovative approach to student enrichment and engagement through student voice. They will be a confident leader with experience of developing a college wide student engagement strategy. Please see the attached job description and person specification for full details on the role and the skills, experience and knowledge we are looking for. For an informal discussion about the role, candidates are invited to contact Kirsty Cottrell, Deputy Principal via email . To apply for this role you will be redirected to our online TES portal. If you have any queries, please contact . Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role. Please note that CV applications cannot be considered. Closing date: Friday 10 th May 2024 Interviews will take place on: Friday 17 th May 2024 Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 25, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Reference: /CH/13-02/1069/6 Job Title: Project Manager Location: Edinburgh Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:30 - 38 hours per week Business Overview The OCS workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients. Role Overview We are currently recruiting for a Project Manager to join our passionate and driven team. The Project Manager will join the contract delivery team within OCS and will be responsible for the cradle-to-grave delivery of minor and major project activity across the Scottish Police Authority (SPA) estate in Scotland. The successful candidate will collaborate with wider contract management in operations, capital projects and commercial workstreams which will seamlessly deliver a combination of Tier 1 to 3 minor and major project activities in a safe, compliant, and sustainable manner. We are seeking an ambitious, driven and enthusiastic individual with experience in fast-paced technical & project engineering environments to oversee and programme manage project and minor works delivery teams, a variety of M&E, fabric and specialist services ensuring service is delivered to the highest standards in safety, quality, compliance and integrity. The prospective candidate will obtain Non-Police Personnel Vetting Standards (NPPV) Level 2 in order to be considered for this role Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Key Responsibilities: Responsible for coordinating minor and capital works project delivery across Scotland through vetted and accredited supply chains. Own the customer relationship, promoting a one-team approach and issue resolution. Deliver life cycle and capital investment programmes in a range of workstreams such as building fabric & roofing, custody suite upgrades and planned life cycle replacement of key infrastructure. Effective programme management of all tier 1-3 project activity and designation to correct delivery team. Carry out pre-start meetings, technical inspections, formal handovers, building walkarounds and pro-actively identify tasks ensuring that all works are delivered to the required quality/industry standards. Oversee sub-contractor delivery and ensure appropriate resources are in place to support a range of project activities. Control of approved business documents for the account including CPPs, H&S documents and variation processes. Competent in the completion of construction phase plans. CDM trained and experienced. Support the implementation of local community initiatives and SME engagement to boost local and regional delivery models. Commercially astute, experience in operating contracts within NEC frameworks and associated systems. Establish contract performance management procedures including targets and reporting mechanisms. Ensure that the contract team are provided with the necessary levels of support from management and the wider OCS team. Management of project WIP to ensure that the billing cycle is minimised, and all applications/accounts are accurate and issued promptly. P&L responsibility for Projects Workstream reporting in the allocated area, ensuring that GP levels are maximised. Management of commercial risk through adherence to OCS commercial procedures and policies. About You: Applicants must have the right to work in the UK The candidate should have Management experience in the Project Management arena managing hard services projects. Demonstrate an understanding of the legislative requirements that impact on the client's property. Knowledge of NEC4 TSC framework is beneficial but not necessary. Hold a valid CSCS card and have relevant H&S qualifications for the position (IOSH, SMSTS). Excellent communication skills including presentation and written report writing. Good PC skills, including advanced Excel. Security Clearance to NPPV/2 will be a mandatory requirement of this role. Full driving licence. How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply! Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
Apr 25, 2024
Full time
Job Reference: /CH/13-02/1069/6 Job Title: Project Manager Location: Edinburgh Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:30 - 38 hours per week Business Overview The OCS workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients. Role Overview We are currently recruiting for a Project Manager to join our passionate and driven team. The Project Manager will join the contract delivery team within OCS and will be responsible for the cradle-to-grave delivery of minor and major project activity across the Scottish Police Authority (SPA) estate in Scotland. The successful candidate will collaborate with wider contract management in operations, capital projects and commercial workstreams which will seamlessly deliver a combination of Tier 1 to 3 minor and major project activities in a safe, compliant, and sustainable manner. We are seeking an ambitious, driven and enthusiastic individual with experience in fast-paced technical & project engineering environments to oversee and programme manage project and minor works delivery teams, a variety of M&E, fabric and specialist services ensuring service is delivered to the highest standards in safety, quality, compliance and integrity. The prospective candidate will obtain Non-Police Personnel Vetting Standards (NPPV) Level 2 in order to be considered for this role Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Key Responsibilities: Responsible for coordinating minor and capital works project delivery across Scotland through vetted and accredited supply chains. Own the customer relationship, promoting a one-team approach and issue resolution. Deliver life cycle and capital investment programmes in a range of workstreams such as building fabric & roofing, custody suite upgrades and planned life cycle replacement of key infrastructure. Effective programme management of all tier 1-3 project activity and designation to correct delivery team. Carry out pre-start meetings, technical inspections, formal handovers, building walkarounds and pro-actively identify tasks ensuring that all works are delivered to the required quality/industry standards. Oversee sub-contractor delivery and ensure appropriate resources are in place to support a range of project activities. Control of approved business documents for the account including CPPs, H&S documents and variation processes. Competent in the completion of construction phase plans. CDM trained and experienced. Support the implementation of local community initiatives and SME engagement to boost local and regional delivery models. Commercially astute, experience in operating contracts within NEC frameworks and associated systems. Establish contract performance management procedures including targets and reporting mechanisms. Ensure that the contract team are provided with the necessary levels of support from management and the wider OCS team. Management of project WIP to ensure that the billing cycle is minimised, and all applications/accounts are accurate and issued promptly. P&L responsibility for Projects Workstream reporting in the allocated area, ensuring that GP levels are maximised. Management of commercial risk through adherence to OCS commercial procedures and policies. About You: Applicants must have the right to work in the UK The candidate should have Management experience in the Project Management arena managing hard services projects. Demonstrate an understanding of the legislative requirements that impact on the client's property. Knowledge of NEC4 TSC framework is beneficial but not necessary. Hold a valid CSCS card and have relevant H&S qualifications for the position (IOSH, SMSTS). Excellent communication skills including presentation and written report writing. Good PC skills, including advanced Excel. Security Clearance to NPPV/2 will be a mandatory requirement of this role. Full driving licence. How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply! Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 25, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need
Apr 25, 2024
Full time
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 25, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Salary range £36,400 to £44,500 plus performance related bonus SOMETHING MISSING FROM YOUR CAREER? ADD A LITTLE EE! Exciting things are happening in Nottingham. This summer, we're opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. We're looking for an exceptional Store Leader to shape and grow a brilliant team. You'll lead with integrity and build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. You'll bring your passion for delivering results through people, and experience of leading change in a Retail environment. What you'll do: As a Store Leader you will lead the in-store team, and work as part of a regional team, to consistently deliver a balanced business across customer, People, Finance & Trade and Operations You'll bring to life a Personal, Simple and Brilliant customer experience For your people you'll create a brilliant colleague experience, building team capability and engagement, managing the evolution of EE from a phone store to a true digital retailer selling connectivity Lead change and play an active role in your Regional Leadership Team Contribute to sustainable business success using your time effectively to deliver customer and commercial KPI's all whilst maintaining the operational excellence of your store You'll definitely: Have a track record of inspirational leadership in a large/high-profile store across a diverse range of experience and backgrounds Demonstrate a history of leading large teams in a customer facing environment to achieve brilliant service and commercial results Hold a growth mindset, able to demonstrate where you've built a culture of continuous improvement Have excellent coaching and development skills What's in it for you? Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year 25 days holiday plus bank holidays with the option to buy more Optional Pension scheme to protect your future A Share scheme where you can invest in the company at a discounted rate Discounts off attractions for the family all year round Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family Critical Illness cover About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
Apr 25, 2024
Full time
Salary range £36,400 to £44,500 plus performance related bonus SOMETHING MISSING FROM YOUR CAREER? ADD A LITTLE EE! Exciting things are happening in Nottingham. This summer, we're opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. We're looking for an exceptional Store Leader to shape and grow a brilliant team. You'll lead with integrity and build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. You'll bring your passion for delivering results through people, and experience of leading change in a Retail environment. What you'll do: As a Store Leader you will lead the in-store team, and work as part of a regional team, to consistently deliver a balanced business across customer, People, Finance & Trade and Operations You'll bring to life a Personal, Simple and Brilliant customer experience For your people you'll create a brilliant colleague experience, building team capability and engagement, managing the evolution of EE from a phone store to a true digital retailer selling connectivity Lead change and play an active role in your Regional Leadership Team Contribute to sustainable business success using your time effectively to deliver customer and commercial KPI's all whilst maintaining the operational excellence of your store You'll definitely: Have a track record of inspirational leadership in a large/high-profile store across a diverse range of experience and backgrounds Demonstrate a history of leading large teams in a customer facing environment to achieve brilliant service and commercial results Hold a growth mindset, able to demonstrate where you've built a culture of continuous improvement Have excellent coaching and development skills What's in it for you? Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year 25 days holiday plus bank holidays with the option to buy more Optional Pension scheme to protect your future A Share scheme where you can invest in the company at a discounted rate Discounts off attractions for the family all year round Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family Critical Illness cover About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
Just Like Us is the LGBT+ young people's charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us. This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to: Use their voice: by delivering school talks, writing for the press and speaking on panels Develop their skills : through workshops and mentoring Join a community: volunteer with hundred of other LGBT+ young people This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with. Please see the application pack for more details and how to apply. This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. Job description Strategic leadership: Lead strategic short, medium and long term project planning across programmes Line manage direct reports, where applicable, to achieve their objectives, supporting their wellbeing and professional development Track and report on key programme performance goals Analyse internal and external data to identify trends, challenges and opportunities Meet and exceed performance goals and objectives Build and maintain relationships with schools, partners, and community stakeholders in the sector Employ a solution-focused approach and engage with professional development opportunities as they arise Support the Senior Leadership Team to shape the strategy of Just Like Us Work-cross team to support the Head of Education with School Diversity Week and Pride Group programmes as required Programme delivery: Lead and manage the Ambassador and School Talk programmes, using project and programme management principles to deliver projects and programmes to time, to budget and at quality Develop our marketing and communication initiatives, coordinating emails and promotional opportunities to expand our reach Coordinate the recruitment of volunteers, the delivery of volunteer training and their engagement with volunteer opportunities Lead on the development and delivery of Ambassador training and resources Coordinate the delivery of the school talk programme including organising and managing volunteers, supporting schools and assisting with the bookings process Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, ensuring they feel recognised and understand the impact of their contribution Ensure programme effectiveness and impact by managing the monitoring and evaluation process, compiling annual reports and gathering case studies Represent the charity at conferences and events Streamline internal workflows and procedures to enhance efficiency and effectiveness Escalate any issues, monitoring risks and ensuring compliance with relevant regulations Cross-team working: Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences. Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Applicants must have the right to live and work in the UK. Please see the application pack for more details and how to apply.
Apr 25, 2024
Full time
Just Like Us is the LGBT+ young people's charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us. This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to: Use their voice: by delivering school talks, writing for the press and speaking on panels Develop their skills : through workshops and mentoring Join a community: volunteer with hundred of other LGBT+ young people This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with. Please see the application pack for more details and how to apply. This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. Job description Strategic leadership: Lead strategic short, medium and long term project planning across programmes Line manage direct reports, where applicable, to achieve their objectives, supporting their wellbeing and professional development Track and report on key programme performance goals Analyse internal and external data to identify trends, challenges and opportunities Meet and exceed performance goals and objectives Build and maintain relationships with schools, partners, and community stakeholders in the sector Employ a solution-focused approach and engage with professional development opportunities as they arise Support the Senior Leadership Team to shape the strategy of Just Like Us Work-cross team to support the Head of Education with School Diversity Week and Pride Group programmes as required Programme delivery: Lead and manage the Ambassador and School Talk programmes, using project and programme management principles to deliver projects and programmes to time, to budget and at quality Develop our marketing and communication initiatives, coordinating emails and promotional opportunities to expand our reach Coordinate the recruitment of volunteers, the delivery of volunteer training and their engagement with volunteer opportunities Lead on the development and delivery of Ambassador training and resources Coordinate the delivery of the school talk programme including organising and managing volunteers, supporting schools and assisting with the bookings process Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, ensuring they feel recognised and understand the impact of their contribution Ensure programme effectiveness and impact by managing the monitoring and evaluation process, compiling annual reports and gathering case studies Represent the charity at conferences and events Streamline internal workflows and procedures to enhance efficiency and effectiveness Escalate any issues, monitoring risks and ensuring compliance with relevant regulations Cross-team working: Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences. Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Applicants must have the right to live and work in the UK. Please see the application pack for more details and how to apply.
Salary range £36,400 to £44,500 plus performance related bonus SOMETHING MISSING FROM YOUR CAREER? ADD A LITTLE EE! Exciting things are happening in Nottingham. This summer, we're opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. We're looking for an exceptional Store Leader to shape and grow a brilliant team. You'll lead with integrity and build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. You'll bring your passion for delivering results through people, and experience of leading change in a Retail environment. What you'll do: As a Store Leader you will lead the in-store team, and work as part of a regional team, to consistently deliver a balanced business across customer, People, Finance & Trade and Operations You'll bring to life a Personal, Simple and Brilliant customer experience For your people you'll create a brilliant colleague experience, building team capability and engagement, managing the evolution of EE from a phone store to a true digital retailer selling connectivity Lead change and play an active role in your Regional Leadership Team Contribute to sustainable business success using your time effectively to deliver customer and commercial KPI's all whilst maintaining the operational excellence of your store You'll definitely: Have a track record of inspirational leadership in a large/high-profile store across a diverse range of experience and backgrounds Demonstrate a history of leading large teams in a customer facing environment to achieve brilliant service and commercial results Hold a growth mindset, able to demonstrate where you've built a culture of continuous improvement Have excellent coaching and development skills What's in it for you? Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year 25 days holiday plus bank holidays with the option to buy more Optional Pension scheme to protect your future A Share scheme where you can invest in the company at a discounted rate Discounts off attractions for the family all year round Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family Critical Illness cover About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
Apr 25, 2024
Full time
Salary range £36,400 to £44,500 plus performance related bonus SOMETHING MISSING FROM YOUR CAREER? ADD A LITTLE EE! Exciting things are happening in Nottingham. This summer, we're opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. We're looking for an exceptional Store Leader to shape and grow a brilliant team. You'll lead with integrity and build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. You'll bring your passion for delivering results through people, and experience of leading change in a Retail environment. What you'll do: As a Store Leader you will lead the in-store team, and work as part of a regional team, to consistently deliver a balanced business across customer, People, Finance & Trade and Operations You'll bring to life a Personal, Simple and Brilliant customer experience For your people you'll create a brilliant colleague experience, building team capability and engagement, managing the evolution of EE from a phone store to a true digital retailer selling connectivity Lead change and play an active role in your Regional Leadership Team Contribute to sustainable business success using your time effectively to deliver customer and commercial KPI's all whilst maintaining the operational excellence of your store You'll definitely: Have a track record of inspirational leadership in a large/high-profile store across a diverse range of experience and backgrounds Demonstrate a history of leading large teams in a customer facing environment to achieve brilliant service and commercial results Hold a growth mindset, able to demonstrate where you've built a culture of continuous improvement Have excellent coaching and development skills What's in it for you? Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year 25 days holiday plus bank holidays with the option to buy more Optional Pension scheme to protect your future A Share scheme where you can invest in the company at a discounted rate Discounts off attractions for the family all year round Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family Critical Illness cover About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
Front of House Coordinator 28,000 plus (Travel Card Zone 1-4 Paid plus Bonus ) With your excellent front of house/reception skills are you ready to embark on an exciting journey filled with variety and change? Do you thrive in a fast-paced environment where your front of house skills shine? Look no further! This Dynamic leading Property Investment company situated in London are seeking a Front of House Relief Centre Coordinator to join their team in providing exceptional service and fostering growth in their diverse portfolio of buildings. Why Join this company? As a Relief Centre Coordinator, you will enjoy the thrill of interacting with different clients across a range of buildings in London. This role offers the perfect opportunity for personal and professional development, with ample room for growth within this excellent environment. What is on Offer: Competitive Salary: 28,000 Lucrative Bonus Structure plus an excellent range of other benefits Travel Card: (Zones 1-4 ) Your commute covered from day one! Key Responsibilities: Customer Satisfaction: Provide excellent customer service to all new and existing tenants and visitors Strengthen and build relationships with existing and potential customers to enhance satisfaction and retention. Sales Support: Conduct viewings of available spaces to support sales efforts. Possess in-depth knowledge of our offerings to effectively communicate with potential customers. Team Collaboration: Work closely with colleagues to ensure seamless operations. Step up as a leader in the absence of the Centre Manager or Assistant Centre Manager. Marketing and Community Engagement: Act as a brand ambassador, promoting our company to both customers and the public. Assist in organizing marketing events to build communities and create new relationships with stakeholders. Desired Skills and Qualifications: Excellent customer service skills The ability to upsell and promote will be an advantage Strong communication and teamwork abilities Proactive approach to problem-solving This role is a great opportunity if you want to learn about different buildings, there is an excellent opportunity for growth - the reason for this position is to provide cover during absences due to sickness/holidays and training You need to have at least 2 years Front of House/Reception experience ideally this will come from the following industries -Property, business centres, serviced offices, hotel, gym memberships or private members club. Send your CV immediately for an immediate interview
Apr 25, 2024
Full time
Front of House Coordinator 28,000 plus (Travel Card Zone 1-4 Paid plus Bonus ) With your excellent front of house/reception skills are you ready to embark on an exciting journey filled with variety and change? Do you thrive in a fast-paced environment where your front of house skills shine? Look no further! This Dynamic leading Property Investment company situated in London are seeking a Front of House Relief Centre Coordinator to join their team in providing exceptional service and fostering growth in their diverse portfolio of buildings. Why Join this company? As a Relief Centre Coordinator, you will enjoy the thrill of interacting with different clients across a range of buildings in London. This role offers the perfect opportunity for personal and professional development, with ample room for growth within this excellent environment. What is on Offer: Competitive Salary: 28,000 Lucrative Bonus Structure plus an excellent range of other benefits Travel Card: (Zones 1-4 ) Your commute covered from day one! Key Responsibilities: Customer Satisfaction: Provide excellent customer service to all new and existing tenants and visitors Strengthen and build relationships with existing and potential customers to enhance satisfaction and retention. Sales Support: Conduct viewings of available spaces to support sales efforts. Possess in-depth knowledge of our offerings to effectively communicate with potential customers. Team Collaboration: Work closely with colleagues to ensure seamless operations. Step up as a leader in the absence of the Centre Manager or Assistant Centre Manager. Marketing and Community Engagement: Act as a brand ambassador, promoting our company to both customers and the public. Assist in organizing marketing events to build communities and create new relationships with stakeholders. Desired Skills and Qualifications: Excellent customer service skills The ability to upsell and promote will be an advantage Strong communication and teamwork abilities Proactive approach to problem-solving This role is a great opportunity if you want to learn about different buildings, there is an excellent opportunity for growth - the reason for this position is to provide cover during absences due to sickness/holidays and training You need to have at least 2 years Front of House/Reception experience ideally this will come from the following industries -Property, business centres, serviced offices, hotel, gym memberships or private members club. Send your CV immediately for an immediate interview
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent - Full Time Salary: £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council's communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council's Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance - three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at Closing Date: 10 May 2024. Interview date: 20 May 2024.
Apr 25, 2024
Full time
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent - Full Time Salary: £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council's communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council's Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance - three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at Closing Date: 10 May 2024. Interview date: 20 May 2024.
Product Management, London, Full Time, £80,000 - £90,000 / year Job Description In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. With our shared missions of ' Making the World a Better Place to Work " and ' Enriching connections, For good ', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Due to our growth and expansion, we are looking for an experienced Product Manager to spearhead the development and management of our Merchant products, integrations and related marketing solutions. The ideal candidate will have a solid background in product management, experience with marketplaces, have strong analytical and technical skills, excellent communication, and the ability to influence team members and stakeholders across a global organisation to drive product success. Key Responsibilities Lead the cross-functional product team within the Discounts Product Group responsible for creating value for our merchants and managing world-class marketing automation solutions Conduct qualitative and quantitative research to deeply understand user and merchant needs and identify opportunities for product improvements and new features Analyse market trends and competition to inform product strategy and positioning, specifically in the areas of savings marketplaces, merchant-related functionalities, marketing automation and integrations in context of increasing user engagement Work closely with our global retail teams to manage a prioritised roadmap on tenancy and marketing solutions Work closely with our data teams to ensure our marketing automation solution is based on solid data, using segmentation and targeting capabilities Ensuring strong reporting, analytics and reporting for merchants in the long-term taking them on a journey of self service solutions Collaborate with stakeholders across the global organisation to define product requirements, roadmap and create a shared vision for the merchant value product Set goals, prioritise tasks, and create detailed product plans to ensure timely delivery of high-quality products Measure and analyse product performance, using data-driven insights to inform product iterations and improvements Communicate product progress, challenges, and successes to global stakeholders and team members, managing expectations and ensuring alignment with overall company objectives Contribute to a culture of continuous innovation, collaboration, and knowledge-sharing within the product team Skills Bachelor's degree in a relevant field (e.g., Computer Science, Business, or related discipline) 5+ years as a Product Manager and experience with two-sided marketplace products in a publisher context Marketing automation solutions experience Exceptional analytical skills and deep experience with product and behavioural analytics solutions Experience in a B2B2C context Strong understanding of user research, market analysis, and business fundamentals Ability to set goals, prioritise tasks, and manage projects effectively Excellent communication and interpersonal skills, with the ability to influence team members and stakeholders The Interview Process Online interview with the Senior Talent Partner. This will last no longer than 40 minutes Final online interview with the Director of Product Ops and the VP of Product Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg . Security London Full Time £35,000 - £42,000 / year Engineering London Full Time £120,000 - £135,000 / year Product Management London Full Time £55,000 - £60,000 / year If you can't see a job that interests you, why not register for our job alerts by email service? And we'll email you when a job that matches what you're looking for is uploaded onto the site.
Apr 25, 2024
Full time
Product Management, London, Full Time, £80,000 - £90,000 / year Job Description In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. With our shared missions of ' Making the World a Better Place to Work " and ' Enriching connections, For good ', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Due to our growth and expansion, we are looking for an experienced Product Manager to spearhead the development and management of our Merchant products, integrations and related marketing solutions. The ideal candidate will have a solid background in product management, experience with marketplaces, have strong analytical and technical skills, excellent communication, and the ability to influence team members and stakeholders across a global organisation to drive product success. Key Responsibilities Lead the cross-functional product team within the Discounts Product Group responsible for creating value for our merchants and managing world-class marketing automation solutions Conduct qualitative and quantitative research to deeply understand user and merchant needs and identify opportunities for product improvements and new features Analyse market trends and competition to inform product strategy and positioning, specifically in the areas of savings marketplaces, merchant-related functionalities, marketing automation and integrations in context of increasing user engagement Work closely with our global retail teams to manage a prioritised roadmap on tenancy and marketing solutions Work closely with our data teams to ensure our marketing automation solution is based on solid data, using segmentation and targeting capabilities Ensuring strong reporting, analytics and reporting for merchants in the long-term taking them on a journey of self service solutions Collaborate with stakeholders across the global organisation to define product requirements, roadmap and create a shared vision for the merchant value product Set goals, prioritise tasks, and create detailed product plans to ensure timely delivery of high-quality products Measure and analyse product performance, using data-driven insights to inform product iterations and improvements Communicate product progress, challenges, and successes to global stakeholders and team members, managing expectations and ensuring alignment with overall company objectives Contribute to a culture of continuous innovation, collaboration, and knowledge-sharing within the product team Skills Bachelor's degree in a relevant field (e.g., Computer Science, Business, or related discipline) 5+ years as a Product Manager and experience with two-sided marketplace products in a publisher context Marketing automation solutions experience Exceptional analytical skills and deep experience with product and behavioural analytics solutions Experience in a B2B2C context Strong understanding of user research, market analysis, and business fundamentals Ability to set goals, prioritise tasks, and manage projects effectively Excellent communication and interpersonal skills, with the ability to influence team members and stakeholders The Interview Process Online interview with the Senior Talent Partner. This will last no longer than 40 minutes Final online interview with the Director of Product Ops and the VP of Product Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you'll get in return for joining our Mission at rg.co/lifeatrg . Security London Full Time £35,000 - £42,000 / year Engineering London Full Time £120,000 - £135,000 / year Product Management London Full Time £55,000 - £60,000 / year If you can't see a job that interests you, why not register for our job alerts by email service? And we'll email you when a job that matches what you're looking for is uploaded onto the site.
FareShare Job Description - Corporate Partnerships Officer Reporting to: Corporate Partnerships Manager Location: London/Hybrid working with Mondays required in the office, along with an in-person meetings with partners. Contract: Permanent Hours: Full Time, 35hours p/w Salary: £32,880 - £34,610 (We normally offer a starting salary at the start of the range) We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments. About FareShare FareShare is the UK's national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people. Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions in to food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England's surplus food. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness. Main purpose of the role We have a dynamic Fundraising team and over the last three years we have seen an incredible growth across established income streams and creation of new exciting income streams. At the same time, the organisation is passionate and committed to increasing our activities so that more food can reach the 8,500 charities and community groups nationwide. To meet this ambition, we are looking to recruit a talented and experienced fundraiser as our Corporate Partnerships Officer who is able to jump straight in to help deliver our Corporate Fundraising strategy. FareShare's recent increased brand profile and consumer awareness, along with our dual purpose in creating both social and environmental impact, gives us a strong proposition. This is an exciting time to join FareShare, as we have experienced huge growth and have a fantastic portfolio of corporate partners. High profile partners such as McDonald's, Tesco, Yorkshire Building Society, Gousto, Curry's, belVita, Quaker and Coca Cola support us in a variety of ways including commercial activity, staff and customer fundraising and corporate donations. We are looking for an ambitious Corporate Partnerships Officer that wants to maximise fundraising opportunities with existing partners through excellent account management and also enjoys new business and converting leads to new partnerships. This role will be split with 60% of your time allocated to Account Management and 40% to New Business. To be successful in this role, you will have knowledge and experience of managing and growing fundraising partnerships, as well as experience of working with a broad range of internal and external stakeholders. You will be self-motivated with strong organisational skills and an ability to set priorities, contribute to a prospect pipeline and meet deadlines. JOB RESPONSIBILITIES Account Management Manage a diverse portfolio of corporate partnerships including strategic partnerships, commercial partnerships, charity of the year and corporate donations, and support Corporate Partnership Managers with responsibilities relating to larger partnerships. Deliver excellent partnership management including developing a partnership plan, meeting with stakeholders, delivery of partner benefits and account stewardship. Develop and deliver timely, relevant and engaging impact reporting. Develop new and grow existing corporate partnerships, drafting and negotiating partnership agreements, for the best outcomes across FareShare's work and maximising the income potential. Maintain robust account growth plans, update pipelines and stakeholder mapping for your partners. Produce high quality communications, reports, propositions and pitches for partnerships - delivering excellent account management through the highest levels of supporter centred stewardship. Ensure we maximise the skills and experience of corporate partners through pro-bono, value-in-kind and volunteering support. New Business Proactively approaching corporate opportunities following our new business strategy, writing funding proposals and approaching community groups for new partnerships Responding to volunteer enquiries from companies who want to work with FareShare and converting enquiries to new business leads when viable Contribute to the fundraising team new business pipeline Maintaining accurate cultivation plans and reporting for new business approaches Working with the FareShare food, volunteering and marketing teams to identify new fundraising opportunities Communication and Administration Develop PR and communication plans for corporate partners, working in collaboration with the Marketing & Communications team. Manage the general administration and accurate data management for your partners. Support annual budgeting and planning in line with the fundraising team's strategic objectives. Report on any variances of income against budget and undertake contingency planning to minimise risk. Where necessary, work with the wider teams at FareShare and with our regional centre partners to deliver greater partner impact. Contribute to the wider success of the fundraising team through supporting colleagues, celebrating successes and sharing learnings. Efficient and effective management of income ensuring compliance with GDPR, charity regulation and FareShare's own Ethical Gift Policy With support from colleagues manage all legal and financial aspects of partnership agreements In addition, you will be expected to: Work within legal and charity guidelines Manage and work within FareShare's IT systems and data guidelines Represent Fundraising where required on internal working groups Undertake training and skills development and keep up to date with the changing requirements of the role Undertake other duties as required Person Specification As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role. Essential Experience of supporting or managing fundraising relationships Experience of maximising and growing fundraising relationships/opportunities Experience of soliciting income from corporate partners/donors and evidence of successfully achieving five figure income targets Commercial awareness with knowledge of various corporate sectors and of corporate fundraising Ability to communicate effectively and motivate partners with excellent writing and presentation skills Strong interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders Proven ability to work independently and manage a range of projects with competing deadlines Experience identifying new opportunities and establishing new corporate fundraising relationships Ability to use initiative, prioritise and demonstrate a problem-solving approach Desirable Experience of building strong relationships with key senior stakeholders Understanding of the Institute of Fundraising's Code of Practice, data protection and other relevant legislation, guidance and good practice Experience working on a fundraising CRM system Experience working with volunteers or volunteer programmes Good numeracy and excel skills Good computer skills and attention to detail Values and behaviours A commitment to Equal Opportunities An understanding of, and sympathy with FareShare's mission Flexibility of approach and ability to work in a team and across other internal teams. Hybrid / Flexible working, with regular UK travel 28 days' annual leave + 8 bank holidays Employers pension contribution Employee Assistance Program Interest free bicycle purchase loan scheme Season ticket loan Deadline for applications is 6th May 2024 For any further questions on this please email
Apr 25, 2024
Full time
FareShare Job Description - Corporate Partnerships Officer Reporting to: Corporate Partnerships Manager Location: London/Hybrid working with Mondays required in the office, along with an in-person meetings with partners. Contract: Permanent Hours: Full Time, 35hours p/w Salary: £32,880 - £34,610 (We normally offer a starting salary at the start of the range) We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments. About FareShare FareShare is the UK's national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people. Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions in to food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England's surplus food. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness. Main purpose of the role We have a dynamic Fundraising team and over the last three years we have seen an incredible growth across established income streams and creation of new exciting income streams. At the same time, the organisation is passionate and committed to increasing our activities so that more food can reach the 8,500 charities and community groups nationwide. To meet this ambition, we are looking to recruit a talented and experienced fundraiser as our Corporate Partnerships Officer who is able to jump straight in to help deliver our Corporate Fundraising strategy. FareShare's recent increased brand profile and consumer awareness, along with our dual purpose in creating both social and environmental impact, gives us a strong proposition. This is an exciting time to join FareShare, as we have experienced huge growth and have a fantastic portfolio of corporate partners. High profile partners such as McDonald's, Tesco, Yorkshire Building Society, Gousto, Curry's, belVita, Quaker and Coca Cola support us in a variety of ways including commercial activity, staff and customer fundraising and corporate donations. We are looking for an ambitious Corporate Partnerships Officer that wants to maximise fundraising opportunities with existing partners through excellent account management and also enjoys new business and converting leads to new partnerships. This role will be split with 60% of your time allocated to Account Management and 40% to New Business. To be successful in this role, you will have knowledge and experience of managing and growing fundraising partnerships, as well as experience of working with a broad range of internal and external stakeholders. You will be self-motivated with strong organisational skills and an ability to set priorities, contribute to a prospect pipeline and meet deadlines. JOB RESPONSIBILITIES Account Management Manage a diverse portfolio of corporate partnerships including strategic partnerships, commercial partnerships, charity of the year and corporate donations, and support Corporate Partnership Managers with responsibilities relating to larger partnerships. Deliver excellent partnership management including developing a partnership plan, meeting with stakeholders, delivery of partner benefits and account stewardship. Develop and deliver timely, relevant and engaging impact reporting. Develop new and grow existing corporate partnerships, drafting and negotiating partnership agreements, for the best outcomes across FareShare's work and maximising the income potential. Maintain robust account growth plans, update pipelines and stakeholder mapping for your partners. Produce high quality communications, reports, propositions and pitches for partnerships - delivering excellent account management through the highest levels of supporter centred stewardship. Ensure we maximise the skills and experience of corporate partners through pro-bono, value-in-kind and volunteering support. New Business Proactively approaching corporate opportunities following our new business strategy, writing funding proposals and approaching community groups for new partnerships Responding to volunteer enquiries from companies who want to work with FareShare and converting enquiries to new business leads when viable Contribute to the fundraising team new business pipeline Maintaining accurate cultivation plans and reporting for new business approaches Working with the FareShare food, volunteering and marketing teams to identify new fundraising opportunities Communication and Administration Develop PR and communication plans for corporate partners, working in collaboration with the Marketing & Communications team. Manage the general administration and accurate data management for your partners. Support annual budgeting and planning in line with the fundraising team's strategic objectives. Report on any variances of income against budget and undertake contingency planning to minimise risk. Where necessary, work with the wider teams at FareShare and with our regional centre partners to deliver greater partner impact. Contribute to the wider success of the fundraising team through supporting colleagues, celebrating successes and sharing learnings. Efficient and effective management of income ensuring compliance with GDPR, charity regulation and FareShare's own Ethical Gift Policy With support from colleagues manage all legal and financial aspects of partnership agreements In addition, you will be expected to: Work within legal and charity guidelines Manage and work within FareShare's IT systems and data guidelines Represent Fundraising where required on internal working groups Undertake training and skills development and keep up to date with the changing requirements of the role Undertake other duties as required Person Specification As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role. Essential Experience of supporting or managing fundraising relationships Experience of maximising and growing fundraising relationships/opportunities Experience of soliciting income from corporate partners/donors and evidence of successfully achieving five figure income targets Commercial awareness with knowledge of various corporate sectors and of corporate fundraising Ability to communicate effectively and motivate partners with excellent writing and presentation skills Strong interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders Proven ability to work independently and manage a range of projects with competing deadlines Experience identifying new opportunities and establishing new corporate fundraising relationships Ability to use initiative, prioritise and demonstrate a problem-solving approach Desirable Experience of building strong relationships with key senior stakeholders Understanding of the Institute of Fundraising's Code of Practice, data protection and other relevant legislation, guidance and good practice Experience working on a fundraising CRM system Experience working with volunteers or volunteer programmes Good numeracy and excel skills Good computer skills and attention to detail Values and behaviours A commitment to Equal Opportunities An understanding of, and sympathy with FareShare's mission Flexibility of approach and ability to work in a team and across other internal teams. Hybrid / Flexible working, with regular UK travel 28 days' annual leave + 8 bank holidays Employers pension contribution Employee Assistance Program Interest free bicycle purchase loan scheme Season ticket loan Deadline for applications is 6th May 2024 For any further questions on this please email
At Bookmark Reading Charity, we exist to change children's life stories through the joy of reading. As the Head of School Delivery, you will sit on the Senior Leadership Team and be accountable for the delivery of our ambitious school strategy. You will also support the development of new service lines while ensuring our programmes deliver impact and provide much needed support to our partner schools and the children we support. You will also be accountable for strategic relationships with local authorities and Multi Academy Trusts, as well as other partners, so we can support as many children as possible. We're looking for a proactive self-starter who is keen to make a real impact in a growing organisation. You will already have a proven track record in a sales, account management or programme development role or similar position, as well as a proven track record of meeting, and leading a team to deliver on ambitious targets. You will have robust experience of building successful commercial relationships and strategic partnerships to drive growth. Help us change the story for more children. Outcomes of the role : Bookmark meets its school delivery targets to provide the maximum number of reading sessions possible through our partner schools. Support the development, initiation, launch and ongoing deployment of our school based and community programmes. Management of key partnerships with a cross functional view on outcomes for the wider benefit of the charity, in particular those with Multi-Academy Trusts, local authorities and publishing/literacy partners. Assist Bookmark to become the lead literacy. partner organisation for schools in need. Responsibilities School engagement and account management Working with our School Relationship Managers (SRM), you will: Be accountable for KPIs relating to, school activeness, cancellation rates, no show rates, number of schools supported per SRM and school satisfaction. Own the school partner customer journey, from lead capture to conversion, and repeat customers; using analytics to improve this journey. Work with SRMs to improve / streamline school experience and NPS score. Be responsible for overseeing efforts to drive down schools' contribution to no show and cancellation numbers -this is a key lever will help to increase the number of reading sessions delivered Help with reviewing the impact of our reading programme and other service lines, working with the Impact team in order to identify continuous improvement opportunities and ROI. School business development Working with our School Business Development team, you will: Build our brand in the school community, working across local authorities, academy chains, English hubs and networks to build relationships and find the right schools. Be an ambassador for Bookmark at regional and national events to attract new partner schools, partners and supporters. Accountable for the development and maintenance of a comprehensive working database of schools on our CRM platform, recording key attainment data and agreed performance metrics. Use the database to drive intelligence for each regions, which will then inform our tactical approach. Responsible for setting and meeting targets for the school pipeline, working with our technology team to onboard schools. Work in collaboration with the marketing team to ensure that (school) campaigns are delivered on time to brand standard and meet the charity's ROI objective. School based and community programmes Working with our programme development team you will: Execute the development of new programmes of work, to support literacy in our network of schools. Manage the project implementation of our programmes of work, working alongside our Head of Volunteers to further access to our volunteer programmes were appropriate. Oversee the smooth delivery of our school based and community literacy programmes. This includes our flagship Literacy Partner Programme, Reading Programme, School Network Programme as well as our Your Story Corner expansion and Story Corner Magazine distribution. Work to build upon and develop our Story Starter Programme (Early Years provision) and parental engagement strategies. Stay at the forefront of literacy developments to build innovate programmes of work to support literacy in primary schools in the UK. Safeguarding Our Head of School Delivery will be a Deputy Designated Safeguarding lead, working with the Safeguarding team to ensure our programmes are safe for our stakeholders. Essential Experience: Proven track record of outstanding performance in a sales, account management or programme development role. Strong understanding of project and programme innovation, development and innovation. Demonstrated ability to take data led decisions, work in a KPI driven environment and delivery results. Strong verbal and written communication skills, with the ability to articulate our work, present to stakeholders, and represent the brand effectively. CAPABILITIES / MINDSET: An outcome-oriented mindset with a focus on setting clear, measurable objectives and driving the team toward achieving results. Focusing on ROI and delivering value to the organisation. A strategic thinker with the ability to develop and implement bespoke strategies aligned with overall business objectives to support specific literacy challenges. Curious and open minded, able to question the status quo and open to suggestions and ideas to solve the next challenge. Being open to calculated risks and willing to explore new, innovative approaches. The ideal candidate should demonstrate adaptability and a willingness to embrace new technologies and methodologies to stay ahead of the curve. Strong analytical and numerical skills are essential for this target led role.
Apr 25, 2024
Full time
At Bookmark Reading Charity, we exist to change children's life stories through the joy of reading. As the Head of School Delivery, you will sit on the Senior Leadership Team and be accountable for the delivery of our ambitious school strategy. You will also support the development of new service lines while ensuring our programmes deliver impact and provide much needed support to our partner schools and the children we support. You will also be accountable for strategic relationships with local authorities and Multi Academy Trusts, as well as other partners, so we can support as many children as possible. We're looking for a proactive self-starter who is keen to make a real impact in a growing organisation. You will already have a proven track record in a sales, account management or programme development role or similar position, as well as a proven track record of meeting, and leading a team to deliver on ambitious targets. You will have robust experience of building successful commercial relationships and strategic partnerships to drive growth. Help us change the story for more children. Outcomes of the role : Bookmark meets its school delivery targets to provide the maximum number of reading sessions possible through our partner schools. Support the development, initiation, launch and ongoing deployment of our school based and community programmes. Management of key partnerships with a cross functional view on outcomes for the wider benefit of the charity, in particular those with Multi-Academy Trusts, local authorities and publishing/literacy partners. Assist Bookmark to become the lead literacy. partner organisation for schools in need. Responsibilities School engagement and account management Working with our School Relationship Managers (SRM), you will: Be accountable for KPIs relating to, school activeness, cancellation rates, no show rates, number of schools supported per SRM and school satisfaction. Own the school partner customer journey, from lead capture to conversion, and repeat customers; using analytics to improve this journey. Work with SRMs to improve / streamline school experience and NPS score. Be responsible for overseeing efforts to drive down schools' contribution to no show and cancellation numbers -this is a key lever will help to increase the number of reading sessions delivered Help with reviewing the impact of our reading programme and other service lines, working with the Impact team in order to identify continuous improvement opportunities and ROI. School business development Working with our School Business Development team, you will: Build our brand in the school community, working across local authorities, academy chains, English hubs and networks to build relationships and find the right schools. Be an ambassador for Bookmark at regional and national events to attract new partner schools, partners and supporters. Accountable for the development and maintenance of a comprehensive working database of schools on our CRM platform, recording key attainment data and agreed performance metrics. Use the database to drive intelligence for each regions, which will then inform our tactical approach. Responsible for setting and meeting targets for the school pipeline, working with our technology team to onboard schools. Work in collaboration with the marketing team to ensure that (school) campaigns are delivered on time to brand standard and meet the charity's ROI objective. School based and community programmes Working with our programme development team you will: Execute the development of new programmes of work, to support literacy in our network of schools. Manage the project implementation of our programmes of work, working alongside our Head of Volunteers to further access to our volunteer programmes were appropriate. Oversee the smooth delivery of our school based and community literacy programmes. This includes our flagship Literacy Partner Programme, Reading Programme, School Network Programme as well as our Your Story Corner expansion and Story Corner Magazine distribution. Work to build upon and develop our Story Starter Programme (Early Years provision) and parental engagement strategies. Stay at the forefront of literacy developments to build innovate programmes of work to support literacy in primary schools in the UK. Safeguarding Our Head of School Delivery will be a Deputy Designated Safeguarding lead, working with the Safeguarding team to ensure our programmes are safe for our stakeholders. Essential Experience: Proven track record of outstanding performance in a sales, account management or programme development role. Strong understanding of project and programme innovation, development and innovation. Demonstrated ability to take data led decisions, work in a KPI driven environment and delivery results. Strong verbal and written communication skills, with the ability to articulate our work, present to stakeholders, and represent the brand effectively. CAPABILITIES / MINDSET: An outcome-oriented mindset with a focus on setting clear, measurable objectives and driving the team toward achieving results. Focusing on ROI and delivering value to the organisation. A strategic thinker with the ability to develop and implement bespoke strategies aligned with overall business objectives to support specific literacy challenges. Curious and open minded, able to question the status quo and open to suggestions and ideas to solve the next challenge. Being open to calculated risks and willing to explore new, innovative approaches. The ideal candidate should demonstrate adaptability and a willingness to embrace new technologies and methodologies to stay ahead of the curve. Strong analytical and numerical skills are essential for this target led role.
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
Apr 25, 2024
Full time
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health, learning disabilities, and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Manager (SM) for TECH, you will be responsible for change management and culture growth within the organisation. You will need to work with teams to understand their challenges, frustrations and reservations relating to the adoption of TECH within Surrey. You will use this as the catalyst for developing new approaches and designing new processes. You will see opportunities for technology to improve our social work practice and outcomes for residents and be able to help us demonstrate these through implementation and developing appropriate recording, reporting and monitoring that remains Care Act focused. You will be a credible individual who understands social care (and health), but most importantly people. You will support the SCM in co-production and programme visibility, particularly through using case studies, managing our webpages and ensuring SharePoint has the resources needed by staff to gain confidence and adopt technology as part of our business as usual. Specifically, you will work on practical referral processes and recording (LAS) to impower staff to 'think TECH' and to capture this through our systems to realise benefits in the short and longer term. You will lead ongoing and consistent engagement with staff through drop ins, online training and resource development including delivering TECH events to the public and staff as required. Given the increasing demands placed upon our front-line staff, you will be able to work with locality, reablement, transitions, mental health, carers and LD&A teams (as examples) to make sure TECH enables better outcomes for those delivering social care as well as those in receipt of social care. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria: To be considered for shortlisting for this position, your application will clearly evidence the following: A sound understanding of social care and experience of managing teams through change A proven ability and desire to enhance social care practice through new initiatives, new processes and opportunities to work and think differently A track record in improving outcomes for people whilst supporting the department to manage its finances effectively. The job advert closes at 23:59 on 29/04/2024 with interviews planned for the 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 25, 2024
Full time
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health, learning disabilities, and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Manager (SM) for TECH, you will be responsible for change management and culture growth within the organisation. You will need to work with teams to understand their challenges, frustrations and reservations relating to the adoption of TECH within Surrey. You will use this as the catalyst for developing new approaches and designing new processes. You will see opportunities for technology to improve our social work practice and outcomes for residents and be able to help us demonstrate these through implementation and developing appropriate recording, reporting and monitoring that remains Care Act focused. You will be a credible individual who understands social care (and health), but most importantly people. You will support the SCM in co-production and programme visibility, particularly through using case studies, managing our webpages and ensuring SharePoint has the resources needed by staff to gain confidence and adopt technology as part of our business as usual. Specifically, you will work on practical referral processes and recording (LAS) to impower staff to 'think TECH' and to capture this through our systems to realise benefits in the short and longer term. You will lead ongoing and consistent engagement with staff through drop ins, online training and resource development including delivering TECH events to the public and staff as required. Given the increasing demands placed upon our front-line staff, you will be able to work with locality, reablement, transitions, mental health, carers and LD&A teams (as examples) to make sure TECH enables better outcomes for those delivering social care as well as those in receipt of social care. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria: To be considered for shortlisting for this position, your application will clearly evidence the following: A sound understanding of social care and experience of managing teams through change A proven ability and desire to enhance social care practice through new initiatives, new processes and opportunities to work and think differently A track record in improving outcomes for people whilst supporting the department to manage its finances effectively. The job advert closes at 23:59 on 29/04/2024 with interviews planned for the 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Commissioning Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health and learning disabilities and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Commissioning Manager (SCM) for TECH, you will be responsible for leading our strategy development and setting our vision through a clear programme of engagement and coproduction with partners and stakeholders. You will facilitate and maintain appropriate governance and oversight, including establishing and leading meetings such as partnership boards, coproduction groups and programme leads meetings. The SCM will also lead the commissioning, procurement and contracting for a strategic partnership(s) to deliver our TECH offer. You will be responsible for managing existing finances for the programme alongside developing a robust business case for growth and investment in a challenging financial landscape. Key to this will be monitoring and reporting on data and outcomes, increasing the visibility of the programme and ensuring Surrey is agile enough to maximise new opportunities in this sector as and when they present. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A strong proven commissioning background and have a passion for improving outcomes for people The ability to confidently lead a joint strategic programme, working with partners and stakeholders, particularly health and district and borough colleagues, that focuses not on the technology available to us but on what individual outcomes could be enabled through technology An understanding of accommodation with care and support, technology in health and commercial commissioning approaches. You will need the willingness and ability to travel around the county to meet the demands of this role. The job advert closes at 23:59 on 29/04/2024 with interviews planned for 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 25, 2024
Full time
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Commissioning Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health and learning disabilities and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Commissioning Manager (SCM) for TECH, you will be responsible for leading our strategy development and setting our vision through a clear programme of engagement and coproduction with partners and stakeholders. You will facilitate and maintain appropriate governance and oversight, including establishing and leading meetings such as partnership boards, coproduction groups and programme leads meetings. The SCM will also lead the commissioning, procurement and contracting for a strategic partnership(s) to deliver our TECH offer. You will be responsible for managing existing finances for the programme alongside developing a robust business case for growth and investment in a challenging financial landscape. Key to this will be monitoring and reporting on data and outcomes, increasing the visibility of the programme and ensuring Surrey is agile enough to maximise new opportunities in this sector as and when they present. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A strong proven commissioning background and have a passion for improving outcomes for people The ability to confidently lead a joint strategic programme, working with partners and stakeholders, particularly health and district and borough colleagues, that focuses not on the technology available to us but on what individual outcomes could be enabled through technology An understanding of accommodation with care and support, technology in health and commercial commissioning approaches. You will need the willingness and ability to travel around the county to meet the demands of this role. The job advert closes at 23:59 on 29/04/2024 with interviews planned for 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Do you have a passion for Equality, Diversity, and Inclusion? Can you help us deliver our comprehensive EDI strategy and Vision for safe and effective pharmacy care at the heart of healthier communities? Closing date: 1st May 2024 (11.59pm)Interview dates: TBA Salary: £39,554- £45,732 per annum, depending on skills and experience, plus benefits Location: Canary Wharf, London (Hybrid working approach) Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday The Role This is a fantastic opportunity to have a pivotal role in delivering our EDI strategy within the GPhC. You will be part of a small team working collaboratively across the GPhC on broad areas of work. You will be involved in many different areas of work such as: arranging EDI events, liaising with the HR team in reviewing people policies, report writing, supporting colleagues to produce content for our pharmacies on inclusivity. A key element is of this role is playing an active role within our Staff Inclusion Network, you will ensure that members views and opinions are reflected within our EDI approach and across the GPhC as necessary. Bringing your current expertise and experience to the role, we welcome you to share your ideas with us and will have an element of autotomy. Alongside engagement and policy work, as we are a small team administration will be a key part of this job role, so if administration is not your thing; our role sadly wouldn't be right for you. This is an incredibly varied role working with internal and external parties, so excellent written and verbal communication skills is vital. This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence. The successful applicant will: Have a proven track record of actively engaging with stakeholders across an organisation to drive EDI awareness and delivery. Possess substantial knowledge and understanding of current equality legislation, including EDI best practice. Be highly adept at coaching others, finding out the answers when unsure and confidentially yet respectfully challenge others to ensure we are the best we can be. Have experience analysing qualitive and quantitative data. This could be in conjunction with a data team, so long as you can talk us through your role in analysing the data. Be able to produce accurate, clear and concise documents, including policy, strategy and briefings. Have experience of successful stakeholder relationship management and strategic collaboration. Have an unwavering commitment to equality, diversity, and inclusion. Benefits when joining our team In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes: 30 days holiday (plus bank holidays) with the option to buy an additional 5 days. A choice between two pension providers: NHS pension scheme or Standard Life. Flexible working arrangements. Career breaks and sabbaticals. Private medical insurance, life assurance, season ticket loan, bike loan and many more. About the GPhC We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team. We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others. Applying for this role If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Please note that applications without a supporting statement will not be considered. Please consult the knowledge and skills section of the job description document to help you prepare your application. We welcome applications from all sections of the community We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
Apr 25, 2024
Full time
Do you have a passion for Equality, Diversity, and Inclusion? Can you help us deliver our comprehensive EDI strategy and Vision for safe and effective pharmacy care at the heart of healthier communities? Closing date: 1st May 2024 (11.59pm)Interview dates: TBA Salary: £39,554- £45,732 per annum, depending on skills and experience, plus benefits Location: Canary Wharf, London (Hybrid working approach) Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday The Role This is a fantastic opportunity to have a pivotal role in delivering our EDI strategy within the GPhC. You will be part of a small team working collaboratively across the GPhC on broad areas of work. You will be involved in many different areas of work such as: arranging EDI events, liaising with the HR team in reviewing people policies, report writing, supporting colleagues to produce content for our pharmacies on inclusivity. A key element is of this role is playing an active role within our Staff Inclusion Network, you will ensure that members views and opinions are reflected within our EDI approach and across the GPhC as necessary. Bringing your current expertise and experience to the role, we welcome you to share your ideas with us and will have an element of autotomy. Alongside engagement and policy work, as we are a small team administration will be a key part of this job role, so if administration is not your thing; our role sadly wouldn't be right for you. This is an incredibly varied role working with internal and external parties, so excellent written and verbal communication skills is vital. This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence. The successful applicant will: Have a proven track record of actively engaging with stakeholders across an organisation to drive EDI awareness and delivery. Possess substantial knowledge and understanding of current equality legislation, including EDI best practice. Be highly adept at coaching others, finding out the answers when unsure and confidentially yet respectfully challenge others to ensure we are the best we can be. Have experience analysing qualitive and quantitative data. This could be in conjunction with a data team, so long as you can talk us through your role in analysing the data. Be able to produce accurate, clear and concise documents, including policy, strategy and briefings. Have experience of successful stakeholder relationship management and strategic collaboration. Have an unwavering commitment to equality, diversity, and inclusion. Benefits when joining our team In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes: 30 days holiday (plus bank holidays) with the option to buy an additional 5 days. A choice between two pension providers: NHS pension scheme or Standard Life. Flexible working arrangements. Career breaks and sabbaticals. Private medical insurance, life assurance, season ticket loan, bike loan and many more. About the GPhC We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team. We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others. Applying for this role If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Please note that applications without a supporting statement will not be considered. Please consult the knowledge and skills section of the job description document to help you prepare your application. We welcome applications from all sections of the community We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.