Recruit4staff is proud to be representing their client, a leading construction materials testing company in their search for an experienced Administrator to work in their fast-moving setting based in Bangor, Gwynedd. For the successful Administrator our client is offering: £23,795.20 per annum Days role, Monday - Friday 8 am-5 pm Permanent position Training and development opportunities Free Parking The Role of the Administrator: Receiving calls from existing customers and providing support where necessary Processing invoices Data imputing into Excel spreadsheets General administration duties Handling large volumes of emails What our client is looking for in an Administrator: Proven experience as an office administrator, office assistant, or relevant role- ESSENTIAL Previous experience in an office environment Hard-working and willing to support team members Must be IT literate including using Microsoft Office - ESSENTIAL Key skills or similar Job titles: Admin, Administration, Office Admin, General Administrator, General Admin, Data Entry Commutable from : Caernarfon, Angelsey, Bethesda, Aber, Llanberis For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Apr 24, 2024
Full time
Recruit4staff is proud to be representing their client, a leading construction materials testing company in their search for an experienced Administrator to work in their fast-moving setting based in Bangor, Gwynedd. For the successful Administrator our client is offering: £23,795.20 per annum Days role, Monday - Friday 8 am-5 pm Permanent position Training and development opportunities Free Parking The Role of the Administrator: Receiving calls from existing customers and providing support where necessary Processing invoices Data imputing into Excel spreadsheets General administration duties Handling large volumes of emails What our client is looking for in an Administrator: Proven experience as an office administrator, office assistant, or relevant role- ESSENTIAL Previous experience in an office environment Hard-working and willing to support team members Must be IT literate including using Microsoft Office - ESSENTIAL Key skills or similar Job titles: Admin, Administration, Office Admin, General Administrator, General Admin, Data Entry Commutable from : Caernarfon, Angelsey, Bethesda, Aber, Llanberis For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
15 hours per week Salary:£22,620 (FTE) £9,048 pro rata for 15 hours per week We are seeking an energetic and enthusiastic person to join our team as a Shop Supervisor. About us Nightingale House Hospice provides specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. Nightingale House Hospices shops are the heart of the charity and our community. Raising vital funds and increasing public awareness of what we do. Our Shop Management team are pivotal for the success of our business and make a real difference. The Role of our Supervisor You will have previous retail experience potentially as a keyholder with a positive attitude and be able to motivate and inspire your colleagues. You must enjoy working for a fast-paced business, have a passion for great customer service, a flare for merchandising and be able to make commercial decisions which will maximise the income for the hospice. You will work alongside the store management team to motivate a team of sales assistants and volunteers, encouraging them to bring new ideas and to build their knowledge of Nightingale House Hospice. Inreturn youll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance. What we are looking for: Relevant retail management experience Experience of meeting targets and deadlines Ability to work in a busy working environment A cooperative team player who can engage with the local community IT skills in MS Office and EPOS systems Good communication and customer service skills and experience Experience of leading and developing teams of volunteers In return Nightingale House offers: A positive and friendly working environment. The opportunity to make a real difference. Excellent training and development opportunities for those that want them. Generous holiday allowance that increases with length of service. Employee Assistance Programme. Retail Discount Scheme. Staff Discount in Caffi Cwtch About the Charity Nightingale House Hospice provides care and support for patients and families living with a life limiting illness. We provide care across a wide stretching area from Wrexham, Flintshire and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. Our ambitious plans mean we need to raise over £4 million each year: something we do with the huge support from of our local community. Up for the challenge? Here is your chance for a new and exciting career! Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: JBRP1_UKTJ
Apr 24, 2024
Full time
15 hours per week Salary:£22,620 (FTE) £9,048 pro rata for 15 hours per week We are seeking an energetic and enthusiastic person to join our team as a Shop Supervisor. About us Nightingale House Hospice provides specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. Nightingale House Hospices shops are the heart of the charity and our community. Raising vital funds and increasing public awareness of what we do. Our Shop Management team are pivotal for the success of our business and make a real difference. The Role of our Supervisor You will have previous retail experience potentially as a keyholder with a positive attitude and be able to motivate and inspire your colleagues. You must enjoy working for a fast-paced business, have a passion for great customer service, a flare for merchandising and be able to make commercial decisions which will maximise the income for the hospice. You will work alongside the store management team to motivate a team of sales assistants and volunteers, encouraging them to bring new ideas and to build their knowledge of Nightingale House Hospice. Inreturn youll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance. What we are looking for: Relevant retail management experience Experience of meeting targets and deadlines Ability to work in a busy working environment A cooperative team player who can engage with the local community IT skills in MS Office and EPOS systems Good communication and customer service skills and experience Experience of leading and developing teams of volunteers In return Nightingale House offers: A positive and friendly working environment. The opportunity to make a real difference. Excellent training and development opportunities for those that want them. Generous holiday allowance that increases with length of service. Employee Assistance Programme. Retail Discount Scheme. Staff Discount in Caffi Cwtch About the Charity Nightingale House Hospice provides care and support for patients and families living with a life limiting illness. We provide care across a wide stretching area from Wrexham, Flintshire and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. Our ambitious plans mean we need to raise over £4 million each year: something we do with the huge support from of our local community. Up for the challenge? Here is your chance for a new and exciting career! Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: JBRP1_UKTJ
Come and join us as a results driven Sales Assistant to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 24, 2024
Full time
Come and join us as a results driven Sales Assistant to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Job Title: Sales Development Representative Location: Wrexham Salary: Starting salary £24,870 + commission. Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: The company's continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, you're adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPI's; you're results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldn't be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing what's important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the 'extra mile'. Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role. JBRP1_UKTJ
Apr 24, 2024
Full time
Job Title: Sales Development Representative Location: Wrexham Salary: Starting salary £24,870 + commission. Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: The company's continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, you're adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPI's; you're results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldn't be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing what's important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the 'extra mile'. Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role. JBRP1_UKTJ
Job Title : Sales Development Representative Location : Wrexham Salary: Starting salary £24,870 + commission. Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Moneypenny's continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, you're adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPI's; you're results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldn't be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a Moneypenny brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing what's important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the "extra mile". Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role.
Apr 22, 2024
Full time
Job Title : Sales Development Representative Location : Wrexham Salary: Starting salary £24,870 + commission. Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Moneypenny's continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, you're adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPI's; you're results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldn't be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a Moneypenny brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing what's important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the "extra mile". Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role.
Job Title : Customer Service Advisor Location : Wrexham Salary: £23,750 Job type: Full-time, part-time, evening & weekend shifts available About us: Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny. People are the heart of our business and many of our team members have been with us for years. For over a decade, we've been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home. What we do: We're the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes. Fast-forward two decades and what started as a single, dedicated PA (who's still with us today) looking after calls for a handful of local clients, is now a 1000-strong team working across continents from our state-of-the-art UK headquarters in Wrexham, and our US office in Atlanta. The role: You'll begin your 3-week training journey, where you'll learn how to use our bespoke, in-house call management system. You'll be shown how to handle a variety of calls and enquiries across the range of sectors we support - including Property, Legal, Healthcare & Finance - and for our Bespoke Customer Teams clients. You will be an important point of contact for our clients' callers, answering queries and handling their calls, and accurately relaying messages within our system. What you'll need: Although we welcome call taking experience, it's not required! What you will need is a resilient yet compassionate nature to effectively deal with high volume and sometimes challenging calls. Providing phone support on behalf of a variety of clients across a diverse range of industries will mean that no two days are the same! You'll also require: A confident telephone manner with good interpersonal skills The ability to use your empathetic listening skills to deliver excellent customer service over the phone Great multi-tasking skills in a fast-paced environment Excellent problem-solving skills Good computer and data entry skills Work for a company as amazing as you: "I have built such amazing friendships with my clients over the years. They have always made me feel like a true part of their own team." "Working within a team here is so much fun! We have monthly team lunches and there are always amazing prizes to be won for team days out." What's included: As a Moneypenny PA working at our award-winning headquarters in Wrexham, you'll enjoy welcoming, spacious, state-of-the-art offices, plus communal spaces including a treehouse - we like to do things differently around here! You'll also benefit from: Permanent contract Starting salary of £23,750, rising to £24,250 after 6 months in the role 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! You'll work 39.5 hours per week, on a rotating shift pattern which will include working one Saturday or Sunday out of every 4 weeks. Each week you'll work set 8-hour days, between the hours of 8:30am and 7:30pm. Please note that these rotas are subject to occasional change, although plenty of notice will be given. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; PA, Personal Assistant, EA to Associate, PA to Associate, Customer Service Assistant, Customer Service, Switchboard Handler, Office Assistant, Business Administrator, Admin Assistant, Administrator, Executive Assistant, Business Assistant, Secretary, Call Handler, will also be considered for this role.
Apr 22, 2024
Full time
Job Title : Customer Service Advisor Location : Wrexham Salary: £23,750 Job type: Full-time, part-time, evening & weekend shifts available About us: Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny. People are the heart of our business and many of our team members have been with us for years. For over a decade, we've been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home. What we do: We're the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes. Fast-forward two decades and what started as a single, dedicated PA (who's still with us today) looking after calls for a handful of local clients, is now a 1000-strong team working across continents from our state-of-the-art UK headquarters in Wrexham, and our US office in Atlanta. The role: You'll begin your 3-week training journey, where you'll learn how to use our bespoke, in-house call management system. You'll be shown how to handle a variety of calls and enquiries across the range of sectors we support - including Property, Legal, Healthcare & Finance - and for our Bespoke Customer Teams clients. You will be an important point of contact for our clients' callers, answering queries and handling their calls, and accurately relaying messages within our system. What you'll need: Although we welcome call taking experience, it's not required! What you will need is a resilient yet compassionate nature to effectively deal with high volume and sometimes challenging calls. Providing phone support on behalf of a variety of clients across a diverse range of industries will mean that no two days are the same! You'll also require: A confident telephone manner with good interpersonal skills The ability to use your empathetic listening skills to deliver excellent customer service over the phone Great multi-tasking skills in a fast-paced environment Excellent problem-solving skills Good computer and data entry skills Work for a company as amazing as you: "I have built such amazing friendships with my clients over the years. They have always made me feel like a true part of their own team." "Working within a team here is so much fun! We have monthly team lunches and there are always amazing prizes to be won for team days out." What's included: As a Moneypenny PA working at our award-winning headquarters in Wrexham, you'll enjoy welcoming, spacious, state-of-the-art offices, plus communal spaces including a treehouse - we like to do things differently around here! You'll also benefit from: Permanent contract Starting salary of £23,750, rising to £24,250 after 6 months in the role 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! You'll work 39.5 hours per week, on a rotating shift pattern which will include working one Saturday or Sunday out of every 4 weeks. Each week you'll work set 8-hour days, between the hours of 8:30am and 7:30pm. Please note that these rotas are subject to occasional change, although plenty of notice will be given. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; PA, Personal Assistant, EA to Associate, PA to Associate, Customer Service Assistant, Customer Service, Switchboard Handler, Office Assistant, Business Administrator, Admin Assistant, Administrator, Executive Assistant, Business Assistant, Secretary, Call Handler, will also be considered for this role.
Job Title : Business Development Manager Location : Wrexham Salary: DOE Job type: Full-time, permanent Reporting to: Sector Head About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Your Role as Business Development Manager is pivotal to the success and future growth of Moneypenny as a great sales professional. You will focus on maintaining and growing client numbers and revenue and to focus on deepening Moneypenny's market share. This will predominantly be through acquiring new business and you will be expected to demonstrate that you can undertake your own sales and business development activity. Key responsibilities: Find new business - Proactively researching, identifying and winning new clients through strategic thinking. Convert marketing and SDR generated leads - Ensure you are meeting the expectations and requirements of prospects, delivering exceptional financial performance. Be an industry expert - have in-depth knowledge of all products and services, stay informed on industry trends, competitor activities and market dynamics. Develop and nurture partnerships - Grow and maintain an effective network of affiliates and referrers. Demonstrate competency using CRM systems - Provide accurate forecasting, sales pipeline management, monitor and report against targets and KPIs. Build relationships - Collaborate with Account Management to identify cross-sell opportunities and minimise client churn. Be a brand ambassador - Demonstrate a strong presence on social media to support the growth of the sector. Be comfortable networking and forming connections at formal and informal social events. Network - Attend events, meetings, seminars and conferences to expand our network of clients and partners around flexible working patterns. The person: Can demonstrate success and proven results against sales targets/KPIs. Uses resources (people, budget, material support) effectively and efficiently, bringing them together with ease to get things done. A skilled multi-tasker and strong closer, who can orchestrate multiple activities at once to accomplish a goal. Commercially minded; considers the bigger picture and has a clear understanding of how the business works. Aware of the competition, the strategies they use, and how these work in the marketplace. Has a record of developing commercial strategies and is a skilled contract negotiator. Consistently stays up to date with current and possible future policies, practices, trends, technology and information affecting the sector. Demonstrates impeccable and highly professional written and verbal communication skills, applying these, alongside strong relationship building skills, when dealing with clients to ensure thorough understanding of their business needs and how we can support them. Confident delivering formal and informal presentations both internally and externally at all levels Demonstrates the ability to listen, question and assimilate and then to present a relevant and attractive proposal Quickly adapt and embrace change - Thrive in a fast-paced environment with changing priorities Full, clean driving licence Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Account Executive, Account Manager, Key Account Manager, Strategic Sales Consultant, Strategic Account Executive, Sales Consultant, Sales, Lead Generation, Sales Agent, Commercial Sales, Key Sales, Sales Professional, BDM, BDE, will also be considered for this role.
Apr 22, 2024
Full time
Job Title : Business Development Manager Location : Wrexham Salary: DOE Job type: Full-time, permanent Reporting to: Sector Head About us: We are the UK's outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Your Role as Business Development Manager is pivotal to the success and future growth of Moneypenny as a great sales professional. You will focus on maintaining and growing client numbers and revenue and to focus on deepening Moneypenny's market share. This will predominantly be through acquiring new business and you will be expected to demonstrate that you can undertake your own sales and business development activity. Key responsibilities: Find new business - Proactively researching, identifying and winning new clients through strategic thinking. Convert marketing and SDR generated leads - Ensure you are meeting the expectations and requirements of prospects, delivering exceptional financial performance. Be an industry expert - have in-depth knowledge of all products and services, stay informed on industry trends, competitor activities and market dynamics. Develop and nurture partnerships - Grow and maintain an effective network of affiliates and referrers. Demonstrate competency using CRM systems - Provide accurate forecasting, sales pipeline management, monitor and report against targets and KPIs. Build relationships - Collaborate with Account Management to identify cross-sell opportunities and minimise client churn. Be a brand ambassador - Demonstrate a strong presence on social media to support the growth of the sector. Be comfortable networking and forming connections at formal and informal social events. Network - Attend events, meetings, seminars and conferences to expand our network of clients and partners around flexible working patterns. The person: Can demonstrate success and proven results against sales targets/KPIs. Uses resources (people, budget, material support) effectively and efficiently, bringing them together with ease to get things done. A skilled multi-tasker and strong closer, who can orchestrate multiple activities at once to accomplish a goal. Commercially minded; considers the bigger picture and has a clear understanding of how the business works. Aware of the competition, the strategies they use, and how these work in the marketplace. Has a record of developing commercial strategies and is a skilled contract negotiator. Consistently stays up to date with current and possible future policies, practices, trends, technology and information affecting the sector. Demonstrates impeccable and highly professional written and verbal communication skills, applying these, alongside strong relationship building skills, when dealing with clients to ensure thorough understanding of their business needs and how we can support them. Confident delivering formal and informal presentations both internally and externally at all levels Demonstrates the ability to listen, question and assimilate and then to present a relevant and attractive proposal Quickly adapt and embrace change - Thrive in a fast-paced environment with changing priorities Full, clean driving licence Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Sales Executive, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Account Executive, Account Manager, Key Account Manager, Strategic Sales Consultant, Strategic Account Executive, Sales Consultant, Sales, Lead Generation, Sales Agent, Commercial Sales, Key Sales, Sales Professional, BDM, BDE, will also be considered for this role.