Oriental Supermarket Team Leader

  • loonfung
  • Chinatown (W1D) and Colindale (NW9)
  • Jun 24, 2019
Permanent Sales & Marketing

Job Description

We are looking for two enthusiastic individuals with supervisor experience in retail industry to join our Chinatown and Colindale stores on a permanent basis. Successful candidate will have relevant experience in retail, customer service, and internal operation management.

Position:                   Team Leader

Location:                   Chinatown (W1D) and Colindale (NW9)

Contract:                   Full time, Permanent

No. of Vacancies:  2 (1 for each location)

Salary:                        £9.35 – £9.70 per hour (+25p for Chinatown)

Hours:                        45 hrs per week

Benefits:                   28 days holiday (including Bank Holidays), staff discount, pension scheme


About the Role

As a team leader, you will assist the store manager and deputy manager in supervising different departments on the shop floor, ensuring the shop floor operates smoothly and that excellent customer service is delivered throughout the store.


Duties include but not limited to:

  • Monitor tasks and guide the team to ensure that all procedures are adhered to
  • Train and motivate the team to ensure excellent customer service is provided to drive sales
  • Ensure stock levels on the shop floor is maintained to the company’s standards
  • Support all departments of the shop, from checkouts and deliveries to replenishment and fresh product preparation
  • Assist the store manager and deputy manager with staff rotas, shift arrangements, absences and sick leave management
  • Assist the store manager to ensure that health and safety and food standards are maintained
  • Take on key holder responsibilities – opening and closing the store



  • Fluent Chinese speaking and written skills are desirable – Mandarin or Cantonese
  • Previous experience in management and stock control is essential
  • Previous experience in a fast-paced retail environment
  • Excellent organisational and time management skills
  • Excellent Customer service skills
  • Willingness to carry out hands on tasks
  • Must have the legal right to work in the UK (without sponsorship)