Elevation Recruitment Group are looking to recruit an IT Systems Manger for one of our key clients in Leeds. A site-based role working from our clients recently upgraded state of the art premises just a mile from the heart of Leeds! Manufacturing/Engineering Sector experience is a MUST! As IT Systems Manager in this pivotal role, you will serve as the linchpin for all things IT, providing all technical support and guidance to internal users while spearheading interactions with third-party suppliers. This is a great opportunity for an ambitious IT professional to help elevate our clients business by identifying opportunities to enhance system efficiencies and drive technical advancement. Key duties & responsibilities: Provide crucial support and maintenance for the ERP platform - Epicor Delivering comprehensive 1st, 2nd, and 3rd line support to internal users Orchestrate seamless server upgrades and migrations when required Facilitate software and hardware upgrades within budgetary constraints Set up IT equipment and systems for new team members Collaborate with external vendors and managing projects, including system implementations Ensure robust cybersecurity measures are in place to safeguard the business against potential threats Coordinating with head office to align global IT policies and practices We are keen to speak with IT Professional who possess the following skills & experience: Excellent ERP support experience Proficiency in 1st & 2nd Line User Support, including Office 365, SharePoint, Teams, and Office Solid understanding of Microsoft Windows 10 & 7 environments Experience with server management, Active Directory, Veeam Backup, SQL, and Microsoft Server Familiarity with LAN and WAN networks, including troubleshooting and VLAN configuration Ability to manage 3rd party vendors and maintain comprehensive technical documentation If you're passionate about collaboration, innovation, and continuous improvement, this could be perfect opportunity for you!
Apr 19, 2024
Full time
Elevation Recruitment Group are looking to recruit an IT Systems Manger for one of our key clients in Leeds. A site-based role working from our clients recently upgraded state of the art premises just a mile from the heart of Leeds! Manufacturing/Engineering Sector experience is a MUST! As IT Systems Manager in this pivotal role, you will serve as the linchpin for all things IT, providing all technical support and guidance to internal users while spearheading interactions with third-party suppliers. This is a great opportunity for an ambitious IT professional to help elevate our clients business by identifying opportunities to enhance system efficiencies and drive technical advancement. Key duties & responsibilities: Provide crucial support and maintenance for the ERP platform - Epicor Delivering comprehensive 1st, 2nd, and 3rd line support to internal users Orchestrate seamless server upgrades and migrations when required Facilitate software and hardware upgrades within budgetary constraints Set up IT equipment and systems for new team members Collaborate with external vendors and managing projects, including system implementations Ensure robust cybersecurity measures are in place to safeguard the business against potential threats Coordinating with head office to align global IT policies and practices We are keen to speak with IT Professional who possess the following skills & experience: Excellent ERP support experience Proficiency in 1st & 2nd Line User Support, including Office 365, SharePoint, Teams, and Office Solid understanding of Microsoft Windows 10 & 7 environments Experience with server management, Active Directory, Veeam Backup, SQL, and Microsoft Server Familiarity with LAN and WAN networks, including troubleshooting and VLAN configuration Ability to manage 3rd party vendors and maintain comprehensive technical documentation If you're passionate about collaboration, innovation, and continuous improvement, this could be perfect opportunity for you!
CYBER SECURITY ADVISORY LEAD 6 MONTH CONTRACT WITH HIGH LIKELIHOOD OF EXTENSION REMOTE WITH OCCASIONAL TRAVEL TO LONDON ONCE OR TWICE A MONTH INSIDE IR35 £600-£700 PER DAY ASAP START Cyber Security Advisory Lead is responsible for providing IT Security guidance and assurance to the business for all IT related projects. They bridge the gap between the business area CIOs and IT Security, performing security control assessments, risk assessments, drafting exceptions, inputting into supplier selection and supporting project stage approval. The role requires someone who has experience of conducting cyber assurance and a wealth of experience on various security projects within IT working within a fast-moving, agile group. Principal accountabilities Follow Cyber Security Advisory processes; working with project teams to conduct and document risk and control assessments, utilising industry standard frameworks Socialise risks or gaps identified in the security assessments to project teams and relevant business areas, define remediation plans and track progress of remediation Work with project delivery teams and Cyber Threat and Vulnerability teams to deploy software composition tools and develop vulnerability remediation plans and timeframes Support the Penetration Testing Manager to source and scope penetration test or IT Heath Checks, review results and create risk treatment plans based on findings Apply knowledge of Security best practice whilst reviewing project documentation to match business requirements, employ a consistent engagement approach for all projects/programmes Be an enabler for the business objectives, rather than an obstruction, build lasting relationships with the Project and Programme Act as a Subject Matter Expert delivering security services within the project lifecycle and procurements Work collaboratively with project teams, across portfolios to understand the business objectives and ensure that security principals & secure architectural patterns are built in by design Provide standard and bespoke security design advice to projects across infrastructure, operating systems and applications Review existing and proposed architectures, identify security design gaps, work with developers and provide guidance on secure coding and industry best practice (OWASP) ONE OR MORE OF THE FOLLOWING CERTIFICATES IS PREFERRED Degree in computer science, information systems, cyber security, or related field. Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) / other Cloud Security certification SKILLS Prior experience in information security is essential Prior work experience in delivery, managing and quality assuring information security solutions Experience in managing complex stakeholder relationships Excellent self-motivation, communication and influencing skills. Proven experience in working in a team of professional staff immersed in a large complex organisation Interpersonal and influencing skills, together with a personal credibility, which gains the trust and respect of the wider security community, as well as with people within the Post Office The ability to assimilate a wide range of information, make practical judgments and take appropriate decisions based on that data Ability to share knowledge with colleagues to the overall benefit of the department Ability to cope with pressure, maintaining performance when under stress, and managing time effectively through the application of organisation and planning skills SOFT SKILLS Demonstrates Post Office values and champions customer-centric thinking Lead high-performance teams, proven ability to coach and mentor High level of initiative, dependability and ability to work with little supervision while being resilient to change Growth mind-set that drives learning, motivation, and achievement Experience with senior stakeholder engagement and relationship building Excellent communication skills, with the ability to effectively simplify complex ideas for colleagues and business stakeholders at all levels ranging from board members to technical specialists Experience with delivering real solutions, demonstrating leadership, and influencing across shaping, design and supporting activities Ability to pragmatically balance the need for high levels of security with the demands of delivery at pace Excellent collaborator within internal business units, delivery teams and across project teams / external partners/vendors TECHNICAL SKILLS 5+ years of experience in cyber security, with at least 2 years in large enterprises Experience in using industry recognised security standards, frameworks and regulatory requirements such as NIST CSF / RMF / 800-53, IRAM2, CSA CSM / STAR, PCI DSS, NCSC CAF, ISO. Proven track record of managing cybersecurity risks and designing risk mitigation strategies.
Apr 19, 2024
Contractor
CYBER SECURITY ADVISORY LEAD 6 MONTH CONTRACT WITH HIGH LIKELIHOOD OF EXTENSION REMOTE WITH OCCASIONAL TRAVEL TO LONDON ONCE OR TWICE A MONTH INSIDE IR35 £600-£700 PER DAY ASAP START Cyber Security Advisory Lead is responsible for providing IT Security guidance and assurance to the business for all IT related projects. They bridge the gap between the business area CIOs and IT Security, performing security control assessments, risk assessments, drafting exceptions, inputting into supplier selection and supporting project stage approval. The role requires someone who has experience of conducting cyber assurance and a wealth of experience on various security projects within IT working within a fast-moving, agile group. Principal accountabilities Follow Cyber Security Advisory processes; working with project teams to conduct and document risk and control assessments, utilising industry standard frameworks Socialise risks or gaps identified in the security assessments to project teams and relevant business areas, define remediation plans and track progress of remediation Work with project delivery teams and Cyber Threat and Vulnerability teams to deploy software composition tools and develop vulnerability remediation plans and timeframes Support the Penetration Testing Manager to source and scope penetration test or IT Heath Checks, review results and create risk treatment plans based on findings Apply knowledge of Security best practice whilst reviewing project documentation to match business requirements, employ a consistent engagement approach for all projects/programmes Be an enabler for the business objectives, rather than an obstruction, build lasting relationships with the Project and Programme Act as a Subject Matter Expert delivering security services within the project lifecycle and procurements Work collaboratively with project teams, across portfolios to understand the business objectives and ensure that security principals & secure architectural patterns are built in by design Provide standard and bespoke security design advice to projects across infrastructure, operating systems and applications Review existing and proposed architectures, identify security design gaps, work with developers and provide guidance on secure coding and industry best practice (OWASP) ONE OR MORE OF THE FOLLOWING CERTIFICATES IS PREFERRED Degree in computer science, information systems, cyber security, or related field. Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) / other Cloud Security certification SKILLS Prior experience in information security is essential Prior work experience in delivery, managing and quality assuring information security solutions Experience in managing complex stakeholder relationships Excellent self-motivation, communication and influencing skills. Proven experience in working in a team of professional staff immersed in a large complex organisation Interpersonal and influencing skills, together with a personal credibility, which gains the trust and respect of the wider security community, as well as with people within the Post Office The ability to assimilate a wide range of information, make practical judgments and take appropriate decisions based on that data Ability to share knowledge with colleagues to the overall benefit of the department Ability to cope with pressure, maintaining performance when under stress, and managing time effectively through the application of organisation and planning skills SOFT SKILLS Demonstrates Post Office values and champions customer-centric thinking Lead high-performance teams, proven ability to coach and mentor High level of initiative, dependability and ability to work with little supervision while being resilient to change Growth mind-set that drives learning, motivation, and achievement Experience with senior stakeholder engagement and relationship building Excellent communication skills, with the ability to effectively simplify complex ideas for colleagues and business stakeholders at all levels ranging from board members to technical specialists Experience with delivering real solutions, demonstrating leadership, and influencing across shaping, design and supporting activities Ability to pragmatically balance the need for high levels of security with the demands of delivery at pace Excellent collaborator within internal business units, delivery teams and across project teams / external partners/vendors TECHNICAL SKILLS 5+ years of experience in cyber security, with at least 2 years in large enterprises Experience in using industry recognised security standards, frameworks and regulatory requirements such as NIST CSF / RMF / 800-53, IRAM2, CSA CSM / STAR, PCI DSS, NCSC CAF, ISO. Proven track record of managing cybersecurity risks and designing risk mitigation strategies.
IT Project Manager is required by fast growing and highly successful organisation. Purpose of job Be responsible for delivering projects, specifically related to the IT Technical Plan and Change Programme, that improve the way they deliver services to their customers and empowers staff to enable them to be the best they can be. Reporting to IT Projects Portfolio Manager Responsibilities Deliver new technologies, integrations and data capabilities on scope, time and budget that address business challenges, are 'fit for purpose' and embedded Lead the resolution and avoidance of potential issues and problems that might affect the performance of business functions whilst ensuring the confidentiality, integrity and availability of business applications and data Define and manage projects that deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource plans, stakeholder maps, workplans, product and feature backlogs, quality and embedding plans, benefit trackers, dependencies, assumptions, risks, issues, DRAID and other logs, status reports, lessons learnt and governance meeting papers and presentations Proactively manage scope, quality, timetabling, cost, risks, issues, assumptions, dependencies, configurations, tests, integrations, defects and releases with appropriate controls, mitigations, tolerances, and escalations Rigorously manage third party suppliers and dependencies Track project deliverables including implementing key performance trackers, timetabling tolerances, and contingency plans in the event of delays Adhere to and improve their project management framework and change control processes Continuously monitor progress against plan and produce timely project reports to detail and frequency required Define project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are available Promote collaborative working with business teams and external customers Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to the ongoing learning of the team Person specification Expertise Experience in coordinating and leading projects to successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Knowledge and experience of project management methodologies and tailoring these to organisational context Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilities Experience of building productive relationships with the business and third-party suppliers and development partners Knowledge of project management tools Current knowledge of information technology trends, applications life-cycle management, cyber security issues and developments in infrastructure and IT operational service delivery Ability to deliver quality results on scope, time, and budget Ability to constructively challenge colleagues and partners to get the right outcome Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues Ability to be an ambassador and role model Knowledge of modern productivity solutions, housing management processes and systems Knowledge of systems integration including Web Services and APIs. Personal influence; working effectively with stakeholder groups and suppliers. Knowledge of compliance with all relevant licensing, data protection, payments card industry, security, regulations, and operating codes of practice. Ability to build strong, effective, and productive relationships. Excellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences. Qualifications and skills IT qualification or comparable relevant experience Prince 2/Agile Foundation Level Desirable Prince 2/Agile Practitioner Level Knowledge and experience of implementing Integrated Housing Management Systems and Asset Management Systems, ideally Civica Cx Knowledge of Microsoft technologies, including Microsoft 365 (SharePoint, Teams, Power Automate/Apps). Excellent training and career development opportunities exist for the right candidate. Based in Sevenoaks (Kent) 2 days per week, 3 days remote Basic salary 50-55,000 + excellent benefits
Apr 19, 2024
Full time
IT Project Manager is required by fast growing and highly successful organisation. Purpose of job Be responsible for delivering projects, specifically related to the IT Technical Plan and Change Programme, that improve the way they deliver services to their customers and empowers staff to enable them to be the best they can be. Reporting to IT Projects Portfolio Manager Responsibilities Deliver new technologies, integrations and data capabilities on scope, time and budget that address business challenges, are 'fit for purpose' and embedded Lead the resolution and avoidance of potential issues and problems that might affect the performance of business functions whilst ensuring the confidentiality, integrity and availability of business applications and data Define and manage projects that deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource plans, stakeholder maps, workplans, product and feature backlogs, quality and embedding plans, benefit trackers, dependencies, assumptions, risks, issues, DRAID and other logs, status reports, lessons learnt and governance meeting papers and presentations Proactively manage scope, quality, timetabling, cost, risks, issues, assumptions, dependencies, configurations, tests, integrations, defects and releases with appropriate controls, mitigations, tolerances, and escalations Rigorously manage third party suppliers and dependencies Track project deliverables including implementing key performance trackers, timetabling tolerances, and contingency plans in the event of delays Adhere to and improve their project management framework and change control processes Continuously monitor progress against plan and produce timely project reports to detail and frequency required Define project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are available Promote collaborative working with business teams and external customers Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to the ongoing learning of the team Person specification Expertise Experience in coordinating and leading projects to successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Knowledge and experience of project management methodologies and tailoring these to organisational context Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilities Experience of building productive relationships with the business and third-party suppliers and development partners Knowledge of project management tools Current knowledge of information technology trends, applications life-cycle management, cyber security issues and developments in infrastructure and IT operational service delivery Ability to deliver quality results on scope, time, and budget Ability to constructively challenge colleagues and partners to get the right outcome Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues Ability to be an ambassador and role model Knowledge of modern productivity solutions, housing management processes and systems Knowledge of systems integration including Web Services and APIs. Personal influence; working effectively with stakeholder groups and suppliers. Knowledge of compliance with all relevant licensing, data protection, payments card industry, security, regulations, and operating codes of practice. Ability to build strong, effective, and productive relationships. Excellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences. Qualifications and skills IT qualification or comparable relevant experience Prince 2/Agile Foundation Level Desirable Prince 2/Agile Practitioner Level Knowledge and experience of implementing Integrated Housing Management Systems and Asset Management Systems, ideally Civica Cx Knowledge of Microsoft technologies, including Microsoft 365 (SharePoint, Teams, Power Automate/Apps). Excellent training and career development opportunities exist for the right candidate. Based in Sevenoaks (Kent) 2 days per week, 3 days remote Basic salary 50-55,000 + excellent benefits
This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
Apr 19, 2024
Full time
This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
Role Title:Cyber Security Assurance Specialist Key Role Responsibilities Review new business proposals and provide specialist advice on security issues and implications. Set policies, standards and guidelines for how the organisation conducts security operations across the business and ensures alignment. Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement. Lead reviews of governance practices with appropriate and sufficient independence from management activity. Develop policies, standards, processes, guidelines for ensuring appropriate security standards are in place and are adhered to. Ensure architectural security principles are applied during project design to reduce risk. Drives adoption and adherence to policy, standards and guidelines. Design, architect and deliver security aspects within projects and provide expert assurance for secure implementation. Lead and support product security activities, including technical reviews and assessments of product security architectures and designs across a diverse range of complex infrastructure, data and application systems. Ensure timely and robust incident management resolution, including major incident response coordination and management. Deputise for the Senior IT Security Manager as and when required. Education, Qualifications & Training Achieved one or more relevant qualification / certification (i.e. CISSP, CISA, CISM Knowledge & Experience Expert knowledge of security data tools, information security controls, security best practice and management strategies. Experience of designing control maturity tests and conducting control maturity assessments. Experience of overseeing and leading remediation of security assessments, technical testing, and vulnerability analysis including Cyber Essentials, Cyber Essentials Plus, and NIST CSF. Experience in incident response and overseeing improvement actions such as development and tuning of security monitoring, alerting, and reporting. Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools (Nessus and Rapid 7), EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell automation etc. Previous exposure to enterprise networking and infrastructure technologies Role Specific Skills & Behaviours Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business. Ability to effectively coordinate and manage major incident responses. Ability to work under pressure and maintain customer service ethic. Ability to be creative. Ability to present complex security solutions and situations to those without technical knowledge. Ability to formulate effective and appropriate recommendations based on sound technical knowledge. Ability to confidently challenge deadlines, priorities and suggest alternative ways of achieving targets. Meticulous documentation skills used for service descriptions and in service/asset management tooling and knowledge bases. Excellent written and oral communication skills. Customer focused - always assessing the impact and urgency for customers as the priority. Able to develop the skills and competencies of others. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 19, 2024
Full time
Role Title:Cyber Security Assurance Specialist Key Role Responsibilities Review new business proposals and provide specialist advice on security issues and implications. Set policies, standards and guidelines for how the organisation conducts security operations across the business and ensures alignment. Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement. Lead reviews of governance practices with appropriate and sufficient independence from management activity. Develop policies, standards, processes, guidelines for ensuring appropriate security standards are in place and are adhered to. Ensure architectural security principles are applied during project design to reduce risk. Drives adoption and adherence to policy, standards and guidelines. Design, architect and deliver security aspects within projects and provide expert assurance for secure implementation. Lead and support product security activities, including technical reviews and assessments of product security architectures and designs across a diverse range of complex infrastructure, data and application systems. Ensure timely and robust incident management resolution, including major incident response coordination and management. Deputise for the Senior IT Security Manager as and when required. Education, Qualifications & Training Achieved one or more relevant qualification / certification (i.e. CISSP, CISA, CISM Knowledge & Experience Expert knowledge of security data tools, information security controls, security best practice and management strategies. Experience of designing control maturity tests and conducting control maturity assessments. Experience of overseeing and leading remediation of security assessments, technical testing, and vulnerability analysis including Cyber Essentials, Cyber Essentials Plus, and NIST CSF. Experience in incident response and overseeing improvement actions such as development and tuning of security monitoring, alerting, and reporting. Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools (Nessus and Rapid 7), EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell automation etc. Previous exposure to enterprise networking and infrastructure technologies Role Specific Skills & Behaviours Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business. Ability to effectively coordinate and manage major incident responses. Ability to work under pressure and maintain customer service ethic. Ability to be creative. Ability to present complex security solutions and situations to those without technical knowledge. Ability to formulate effective and appropriate recommendations based on sound technical knowledge. Ability to confidently challenge deadlines, priorities and suggest alternative ways of achieving targets. Meticulous documentation skills used for service descriptions and in service/asset management tooling and knowledge bases. Excellent written and oral communication skills. Customer focused - always assessing the impact and urgency for customers as the priority. Able to develop the skills and competencies of others. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Manager - £35,000-£45,000 (Based on Experience) pa - Liverpool (Hybrid) Full time. The Role Are you skilled in implementing and maintaining robust cybersecurity measures to safeguard sensitive data? Can you confidently troubleshoot hardware and software issues to ensure seamless operations? If so, we have an exciting opportunity for you. As the IT Manager, the successful candidate will play a pivotal role in overseeing and managing all aspects of our company's information technology projects. You will be responsible for ensuring the smooth operation of our IT systems, aligning technology initiatives with business goals, and leading a team of IT professionals towards excellence. Key Responsibilities: Lead IT projects, from design to deployment of new systems and services. Monitor IT systems performance, making recommendations for enhancements. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Define IT infrastructure strategy and processes. Collaborate with stakeholders to analyse business requirements and develop IT solutions. Evaluate vendors and devise test strategies for new hardware/software. Troubleshoot hardware/software issues and ensure data security measures are in place. Provide leadership and direction to the IT departmentto ensure it aligns with the business objectives of the organization. Mentor and coach IT staff to foster a culture of excellence. The Company MyCardium AI's mission is to improve healthcare system performance, patient outcomes by providing better diagnoses, and contribute to the development of next generation treatments by analysing Cardiac Magnetic Resonance Images with Artificial Intelligence Algorithms capable of performing heart measurement automation to a superhuman standard. The Benefits The opportunity to be part of a dynamic, innovative team in a rapidly expanding field. The chance to make a significant impact on the development of new therapies and treatments. The Person Managing IT Infrastructure for 50+ People. Experienced in Office 365 Administration, MacOS/Windows Support. Experienced in Cybersecurity best practices. Experienced in Laptop/Desktop Support. Experienced in Active Directory and Domain Configuration. Cloud Infrastructure (AWS/Azure). Proven experience as an IT Manager or relevant experience. Strong IT systems and infrastructure knowledge. Understanding of data analysis, budgeting, and business operations. Analytical and problem-solving skills. Excellent leadership and decision-making skills. Excellent written and verbal communication skills. Strong Project Management skills. Excellent Organisational skills. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Apr 19, 2024
Full time
IT Manager - £35,000-£45,000 (Based on Experience) pa - Liverpool (Hybrid) Full time. The Role Are you skilled in implementing and maintaining robust cybersecurity measures to safeguard sensitive data? Can you confidently troubleshoot hardware and software issues to ensure seamless operations? If so, we have an exciting opportunity for you. As the IT Manager, the successful candidate will play a pivotal role in overseeing and managing all aspects of our company's information technology projects. You will be responsible for ensuring the smooth operation of our IT systems, aligning technology initiatives with business goals, and leading a team of IT professionals towards excellence. Key Responsibilities: Lead IT projects, from design to deployment of new systems and services. Monitor IT systems performance, making recommendations for enhancements. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Define IT infrastructure strategy and processes. Collaborate with stakeholders to analyse business requirements and develop IT solutions. Evaluate vendors and devise test strategies for new hardware/software. Troubleshoot hardware/software issues and ensure data security measures are in place. Provide leadership and direction to the IT departmentto ensure it aligns with the business objectives of the organization. Mentor and coach IT staff to foster a culture of excellence. The Company MyCardium AI's mission is to improve healthcare system performance, patient outcomes by providing better diagnoses, and contribute to the development of next generation treatments by analysing Cardiac Magnetic Resonance Images with Artificial Intelligence Algorithms capable of performing heart measurement automation to a superhuman standard. The Benefits The opportunity to be part of a dynamic, innovative team in a rapidly expanding field. The chance to make a significant impact on the development of new therapies and treatments. The Person Managing IT Infrastructure for 50+ People. Experienced in Office 365 Administration, MacOS/Windows Support. Experienced in Cybersecurity best practices. Experienced in Laptop/Desktop Support. Experienced in Active Directory and Domain Configuration. Cloud Infrastructure (AWS/Azure). Proven experience as an IT Manager or relevant experience. Strong IT systems and infrastructure knowledge. Understanding of data analysis, budgeting, and business operations. Analytical and problem-solving skills. Excellent leadership and decision-making skills. Excellent written and verbal communication skills. Strong Project Management skills. Excellent Organisational skills. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
We have an exciting opportunity for a Service Manager (ITIL ) to join our client in Warrington. To apply for this role you will need to have proven experience in; - Ownership and driving of helping the business to create and apply ITIL principles. - Development of internal processes to continuously improve and align to ITIL service lifecycle. The role is working for a global expanding company your role will ensure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities Act as the primary service management contact for the customer and managing customer expectations Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits Ownership and driving of helping the business to create and apply ITIL principles Development of internal processes to continuously improve and align to ITIL service lifecycle Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team Monitor and report on overall performance of services and collaborate with senior managers on account management and growth Coach, mentor and motivate other team members to ensure delivery times are met Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Skills and Experience 5+ years of service delivery management and related experience delivering IT services Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles. Information Security awareness ISO27001 / Cyber Essentials Ability to deal with multiple tasks in a very busy and demanding service sector. Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel Knowledge of both Product and Service delivery Broad knowledge of IT Infrastructure and managing software delivery Previous experience in software delivery and/or delivering project services to multi-client environments Commercially astute with P&L awareness Proven experience in building strong and professional relationships with key client s staff, partners and internal colleagues Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable Confident in delivering training for internal staff Self-motivated, with the ability to adapt to change and competing demands Ability to travel to and from customer sites, and other offices used for external and internal meetings Strong communication skills, both written and verbal Able to create and present service management reports, with a keen eye for attention to detail A strong customer-centric approach. Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 19, 2024
Full time
We have an exciting opportunity for a Service Manager (ITIL ) to join our client in Warrington. To apply for this role you will need to have proven experience in; - Ownership and driving of helping the business to create and apply ITIL principles. - Development of internal processes to continuously improve and align to ITIL service lifecycle. The role is working for a global expanding company your role will ensure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities Act as the primary service management contact for the customer and managing customer expectations Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits Ownership and driving of helping the business to create and apply ITIL principles Development of internal processes to continuously improve and align to ITIL service lifecycle Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team Monitor and report on overall performance of services and collaborate with senior managers on account management and growth Coach, mentor and motivate other team members to ensure delivery times are met Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Skills and Experience 5+ years of service delivery management and related experience delivering IT services Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles. Information Security awareness ISO27001 / Cyber Essentials Ability to deal with multiple tasks in a very busy and demanding service sector. Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel Knowledge of both Product and Service delivery Broad knowledge of IT Infrastructure and managing software delivery Previous experience in software delivery and/or delivering project services to multi-client environments Commercially astute with P&L awareness Proven experience in building strong and professional relationships with key client s staff, partners and internal colleagues Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable Confident in delivering training for internal staff Self-motivated, with the ability to adapt to change and competing demands Ability to travel to and from customer sites, and other offices used for external and internal meetings Strong communication skills, both written and verbal Able to create and present service management reports, with a keen eye for attention to detail A strong customer-centric approach. Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Job Title: Senior Project Manager Location: Fleet, with 2 days home working a week once probation has been passed Salary: £65,000 - £80,000, depending on experience Working hours: 35 hours. Monday - Friday 9am - 5pm Benefits: 11% non-contributory pension scheme from day 1 of employment 25 days annual leave plus bank holidays Annual leave buying scheme Private medical insurance Annual discretionary bonus Free annual flu jabs 4x life assurance 75% income protection Enhanced maternity and paternity pay and leave Free eyecare vouchers 2 days paid volunteering days per year Electric Vehicle Salary Sacrifice Scheme About the role of Senior Project Manager Our client is a Specialist Mortgage Lender who has an exciting opportunity for a Senior Project Manager to join their IT Department. The successful candidate will have 1 direct report and will support the end-to-end delivery of projects including systems implementation, regulatory changes and operational process change. There may be the expectations to work non-typical office hours to support software upgrades and releases. Responsibilities for the position of Senior Project Manager Delivery across the full Project Lifecycle Initiating projects; taking the initial sponsor mandate and setting up the requisite governance Managing resource, time and people to ensure all tasks are agreed up front and are completed according to the project plan Looking after the full project portfolio and reporting Undertaking Business Analysis - eliciting business requirements from a stakeholder to understand what the issue is Clearly summarising project information in a succinct manner and presenting effectively to the project stakeholders Liaise effectively with all project stakeholders, including senior stakeholders Managing a portfolio of projects simultaneously, whilst continuing to drive all projects forward to delivery Reporting to the Programme Director and working collaboratively with the Project team Lead, coach and develop team members to ensure competence and help them achieve their objectives and potential. Identify and prioritise training needs to meet business requirements. Experience required for the position of Senior Project Manager Line management experience is preferred, but not essential Must have an understanding and/or experience of working on technical IT and Cyber Security projects Experience of working with a mortgage lender is desired Experience working with 3rd party systems providers 5+ years of experience as a Project Manager Prince 2, APM or Agile PM qualifications would be desired but not essential Experience in using systems such as MS Office, MS Projects and JIRA Familiarity with UK Financial Services is desirable For more information regarding the role of Senior Project Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
Apr 19, 2024
Full time
Job Title: Senior Project Manager Location: Fleet, with 2 days home working a week once probation has been passed Salary: £65,000 - £80,000, depending on experience Working hours: 35 hours. Monday - Friday 9am - 5pm Benefits: 11% non-contributory pension scheme from day 1 of employment 25 days annual leave plus bank holidays Annual leave buying scheme Private medical insurance Annual discretionary bonus Free annual flu jabs 4x life assurance 75% income protection Enhanced maternity and paternity pay and leave Free eyecare vouchers 2 days paid volunteering days per year Electric Vehicle Salary Sacrifice Scheme About the role of Senior Project Manager Our client is a Specialist Mortgage Lender who has an exciting opportunity for a Senior Project Manager to join their IT Department. The successful candidate will have 1 direct report and will support the end-to-end delivery of projects including systems implementation, regulatory changes and operational process change. There may be the expectations to work non-typical office hours to support software upgrades and releases. Responsibilities for the position of Senior Project Manager Delivery across the full Project Lifecycle Initiating projects; taking the initial sponsor mandate and setting up the requisite governance Managing resource, time and people to ensure all tasks are agreed up front and are completed according to the project plan Looking after the full project portfolio and reporting Undertaking Business Analysis - eliciting business requirements from a stakeholder to understand what the issue is Clearly summarising project information in a succinct manner and presenting effectively to the project stakeholders Liaise effectively with all project stakeholders, including senior stakeholders Managing a portfolio of projects simultaneously, whilst continuing to drive all projects forward to delivery Reporting to the Programme Director and working collaboratively with the Project team Lead, coach and develop team members to ensure competence and help them achieve their objectives and potential. Identify and prioritise training needs to meet business requirements. Experience required for the position of Senior Project Manager Line management experience is preferred, but not essential Must have an understanding and/or experience of working on technical IT and Cyber Security projects Experience of working with a mortgage lender is desired Experience working with 3rd party systems providers 5+ years of experience as a Project Manager Prince 2, APM or Agile PM qualifications would be desired but not essential Experience in using systems such as MS Office, MS Projects and JIRA Familiarity with UK Financial Services is desirable For more information regarding the role of Senior Project Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
Smart Energy Change Consultant London, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The Smart Energy Code (SEC) underpins the smart meter rollout programme in Great Britain and is opening up opportunities for the future direction of the market. Gemserv has been providing the Smart Energy Code Administration and Secretariat (SECAS) service on behalf of the energy industry since 2013, providing challenging and rewarding work. It s a complex and ground-breaking sector and would suit someone who wants to make a real difference in the transition to Net Zero. We are looking for someone to join us who has good knowledge of smart metering arrangements and experience working within a regulated environment. The SEC Change team is responsible for driving and delivering industry change to the SEC and smart meter infrastructure by working with a wide range of energy industry parties including energy suppliers, network operators, IT providers (the Data Communications Company), other Codes, government (DESNZ) and the regulator (Ofgem), affording you a high degree of exposure to key decision makers. In this role, you will be responsible for managing issues through the entire end-to-end change process, liaising with the initial proposer of the change, conducting root cause analysis to understand the issue, and identifying the best route for the issue to be addressed. You will need to be confident in steering proposers to use the most appropriate channel. For issues that require a modification to the SEC or the underpinning IT systems, you will draft business requirements to address complex technical issues. This will involve engaging with technical and non-technical stakeholders to capture views and impacts, facilitating workshops, producing high-quality change documentation, and updating key stakeholders. You will manage industry consultations and present at various Committees and industry groups to elicit their subject matter input. You will need to incorporate industry feedback into change documentation, negotiating and collaborate with stakeholders where differing views and opinions arise, and secure information to support a particular direction. You will need to be confident in presenting, making recommendations, and challenging stakeholders, where appropriate. For more complex or high-impacting modifications, you may also be involved in delivering webinars, or attending SEC Panel meetings to brief senior decision-makers and for cross-Code impacting modifications you will also need to represent the change in cross-Code working groups. To further support the understanding of change and its impacts on differing stakeholder groups, we also make use of Podcasts in which you will participate. Throughout the change process, you will need to work closely with the partner IT organisation, scrutinising their outputs and challenging detail, solutions, and costs where appropriate. You will also need to actively manage timelines to ensure partner service levels are achieved, and the modification progresses to the agreed timetable. The role will also involve chairing industry meetings and leading on other work streams. The role therefore requires excellent project management, facilitation, communication, and stakeholder management skills. It will also require active involvement in the team s Quality Management processes, including reviewing documentation and challenging assumptions, technical arrangements, and impacts of potential modifications. A high level of attention to detail is essential. Furthermore, as we continually look to improve and streamline our processes to drive the throughput of change, you will take an active role in identifying and implementing improvements. The successful candidate will need to understand the GB smart metering arrangements, and the governance and technical arrangements underpinning these. We are therefore looking for someone who has worked within the smart metering sector. The successful candidate will be highly organised and able to work independently, taking responsibility for project deadlines. They will be able to proactively research the background of an issue, identify the root cause of problems and appropriate solutions, and be able to translate technical information into Plain English. Responsibilities Reporting to the Change Delivery Manager, the specific duties of the role will include but are not limited to: Providing advice and critical friend support to various parties and stakeholders involved in the change process Analysing the root cause of issues, providing guidance on the appropriate channel to resolve the issue Developing detailed business requirements with stakeholders Working with industry and facilitating workshops to identify the impacts of change Producing project plans for each change Preparing and delivering clear presentations to a variety of forums Reviewing and responding to industry consultation responses Partnering with and challenging third-party IT providers on their deliverables Producing high-quality change documentation in Plain English and line with internal standards Establishing a robust business case for each change Preparing accurate legal text, displaying a keen eye for detail Building and maintaining strong client and customer relationships, providing friendly and reliable expert advice to clients on industry change and the SEC processes Managing industry stakeholders and governance and delivery bodies to ensure the successful progression and assessment of proposed changes Managing, chairing, and facilitating industry forums as required to discuss and develop modifications Supporting the planning, preparation, and deployment of new versions of the Smart Energy Code Contributing to our culture of continuous improvement Leading on other work areas as directed by the Change Delivery Manager Competitive salary plus bonus and excellent benefits package London office (hybrid working 2/3 days a week) Qualifications Requirements Candidates must have an in-depth understanding of the smart metering arrangements, and the governance and technical arrangements underpinning these, having worked in the energy/smart metering sector. In addition, successful candidates will: Have the ability to process complex technical information and to communicate it clearly verbally and in writing to technical and non-technical stakeholders at various levels of seniority Have excellent planning and organisational abilities, are able to manage their time, and be adaptable to varying workloads and changing priorities Be able to chair meetings and effectively facilitate debate and discussions, and be comfortable challenging views and assumptions Have experience working with and managing third-party providers Be able to develop effective relationships with external clients Be passionate about delivering exceptional customer service, showing excellence in their work, with attention to detail and a high focus on quality Be a team player, able to work as part of a team and support colleagues Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 19, 2024
Full time
Smart Energy Change Consultant London, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The Smart Energy Code (SEC) underpins the smart meter rollout programme in Great Britain and is opening up opportunities for the future direction of the market. Gemserv has been providing the Smart Energy Code Administration and Secretariat (SECAS) service on behalf of the energy industry since 2013, providing challenging and rewarding work. It s a complex and ground-breaking sector and would suit someone who wants to make a real difference in the transition to Net Zero. We are looking for someone to join us who has good knowledge of smart metering arrangements and experience working within a regulated environment. The SEC Change team is responsible for driving and delivering industry change to the SEC and smart meter infrastructure by working with a wide range of energy industry parties including energy suppliers, network operators, IT providers (the Data Communications Company), other Codes, government (DESNZ) and the regulator (Ofgem), affording you a high degree of exposure to key decision makers. In this role, you will be responsible for managing issues through the entire end-to-end change process, liaising with the initial proposer of the change, conducting root cause analysis to understand the issue, and identifying the best route for the issue to be addressed. You will need to be confident in steering proposers to use the most appropriate channel. For issues that require a modification to the SEC or the underpinning IT systems, you will draft business requirements to address complex technical issues. This will involve engaging with technical and non-technical stakeholders to capture views and impacts, facilitating workshops, producing high-quality change documentation, and updating key stakeholders. You will manage industry consultations and present at various Committees and industry groups to elicit their subject matter input. You will need to incorporate industry feedback into change documentation, negotiating and collaborate with stakeholders where differing views and opinions arise, and secure information to support a particular direction. You will need to be confident in presenting, making recommendations, and challenging stakeholders, where appropriate. For more complex or high-impacting modifications, you may also be involved in delivering webinars, or attending SEC Panel meetings to brief senior decision-makers and for cross-Code impacting modifications you will also need to represent the change in cross-Code working groups. To further support the understanding of change and its impacts on differing stakeholder groups, we also make use of Podcasts in which you will participate. Throughout the change process, you will need to work closely with the partner IT organisation, scrutinising their outputs and challenging detail, solutions, and costs where appropriate. You will also need to actively manage timelines to ensure partner service levels are achieved, and the modification progresses to the agreed timetable. The role will also involve chairing industry meetings and leading on other work streams. The role therefore requires excellent project management, facilitation, communication, and stakeholder management skills. It will also require active involvement in the team s Quality Management processes, including reviewing documentation and challenging assumptions, technical arrangements, and impacts of potential modifications. A high level of attention to detail is essential. Furthermore, as we continually look to improve and streamline our processes to drive the throughput of change, you will take an active role in identifying and implementing improvements. The successful candidate will need to understand the GB smart metering arrangements, and the governance and technical arrangements underpinning these. We are therefore looking for someone who has worked within the smart metering sector. The successful candidate will be highly organised and able to work independently, taking responsibility for project deadlines. They will be able to proactively research the background of an issue, identify the root cause of problems and appropriate solutions, and be able to translate technical information into Plain English. Responsibilities Reporting to the Change Delivery Manager, the specific duties of the role will include but are not limited to: Providing advice and critical friend support to various parties and stakeholders involved in the change process Analysing the root cause of issues, providing guidance on the appropriate channel to resolve the issue Developing detailed business requirements with stakeholders Working with industry and facilitating workshops to identify the impacts of change Producing project plans for each change Preparing and delivering clear presentations to a variety of forums Reviewing and responding to industry consultation responses Partnering with and challenging third-party IT providers on their deliverables Producing high-quality change documentation in Plain English and line with internal standards Establishing a robust business case for each change Preparing accurate legal text, displaying a keen eye for detail Building and maintaining strong client and customer relationships, providing friendly and reliable expert advice to clients on industry change and the SEC processes Managing industry stakeholders and governance and delivery bodies to ensure the successful progression and assessment of proposed changes Managing, chairing, and facilitating industry forums as required to discuss and develop modifications Supporting the planning, preparation, and deployment of new versions of the Smart Energy Code Contributing to our culture of continuous improvement Leading on other work areas as directed by the Change Delivery Manager Competitive salary plus bonus and excellent benefits package London office (hybrid working 2/3 days a week) Qualifications Requirements Candidates must have an in-depth understanding of the smart metering arrangements, and the governance and technical arrangements underpinning these, having worked in the energy/smart metering sector. In addition, successful candidates will: Have the ability to process complex technical information and to communicate it clearly verbally and in writing to technical and non-technical stakeholders at various levels of seniority Have excellent planning and organisational abilities, are able to manage their time, and be adaptable to varying workloads and changing priorities Be able to chair meetings and effectively facilitate debate and discussions, and be comfortable challenging views and assumptions Have experience working with and managing third-party providers Be able to develop effective relationships with external clients Be passionate about delivering exceptional customer service, showing excellence in their work, with attention to detail and a high focus on quality Be a team player, able to work as part of a team and support colleagues Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service Desk Team Leader responsible for leading and managing our service desk team to ensure the timely resolution of technical issues and exceptional customer support. You will play a key role in maintaining high levels of customer satisfaction and operational efficiency.This is a fantastic opportunity where you can make your mark and help to strengthen LIMA's growth in the market. You will have the autonomy and trust to make decisions and drive forward LIMA's service capability and ability to grow with our customers. Day to day you will: Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMA's growth plans. Support the Technical Services Lead in driving the performance of 3rd party suppliers ensuring that services provided fall in line with LIMA SLAs, including technical elements of contractual obligations Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets and initiatives are identified to drive continual service improvement Support the Technical Services Lead in acting as a key stakeholder with Project Managers to ensure that service onboarding and transition management are completed efficiently and effectively, to ensure that service operations have all the required elements to take on and support the IT requirements of customers. Our ideal candidate will have: Demonstrated leadership abilities, with a track record of motivating and developing high-performing teams Strong organisational and time management skills with the ability to multi-task, plan and prioritise workload Excellent communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days leave each year An additional paid day to celebrate your birthday with family and friends From day one you'll have access to Medicash our healthcare cash back plan and after two continuous years of service have the option to join our private medical scheme Access to ongoing training and development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years of service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you to save for retirement or purchasing an electric car or bike Engage with your colleagues through team-building activities and events. Get prime view seats for the price of a standard ticket at the AO Arena, with full VIP treatment, guaranteed seats and access to a private bar REF-
Apr 19, 2024
Full time
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service Desk Team Leader responsible for leading and managing our service desk team to ensure the timely resolution of technical issues and exceptional customer support. You will play a key role in maintaining high levels of customer satisfaction and operational efficiency.This is a fantastic opportunity where you can make your mark and help to strengthen LIMA's growth in the market. You will have the autonomy and trust to make decisions and drive forward LIMA's service capability and ability to grow with our customers. Day to day you will: Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMA's growth plans. Support the Technical Services Lead in driving the performance of 3rd party suppliers ensuring that services provided fall in line with LIMA SLAs, including technical elements of contractual obligations Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets and initiatives are identified to drive continual service improvement Support the Technical Services Lead in acting as a key stakeholder with Project Managers to ensure that service onboarding and transition management are completed efficiently and effectively, to ensure that service operations have all the required elements to take on and support the IT requirements of customers. Our ideal candidate will have: Demonstrated leadership abilities, with a track record of motivating and developing high-performing teams Strong organisational and time management skills with the ability to multi-task, plan and prioritise workload Excellent communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days leave each year An additional paid day to celebrate your birthday with family and friends From day one you'll have access to Medicash our healthcare cash back plan and after two continuous years of service have the option to join our private medical scheme Access to ongoing training and development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years of service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you to save for retirement or purchasing an electric car or bike Engage with your colleagues through team-building activities and events. Get prime view seats for the price of a standard ticket at the AO Arena, with full VIP treatment, guaranteed seats and access to a private bar REF-
Senior Project Manager I am working with a leading finance company based in Fleet looking for a Senior Project Manager to support the business Change Programme, overseeing diverse projects like system implementations, regulatory changes, and operational process improvements. Reporting to the Programme Director, you'll collaborate with the project team, manage one team member, and lead their development to achieve objectives. Coming into the role you will engage in various key projects such as telephony system replacement, data warehousing, IT resilience and cyber security. Key Responsibilities: Manage projects throughout their lifecycle, from initiation to delivery, including establishing governance based on sponsor mandates. Effectively manage resources, time, and personnel to ensure tasks are agreed upon and completed as per the project plan. Proficiently oversee project planning, portfolio management, and reporting. Conduct business analysis to understand stakeholder requirements and address issues. Implement strong project governance, summarizing information concisely, and presenting effectively to stakeholders. Demonstrate excellent leadership, customer relations, communication skills, and influencing abilities when engaging with all project stakeholders. Requirements, Skills, and Qualifications: Must have an understanding/experience of working on technical IT projects & Cyber Security projects. Proven track record in delivering Enterprise-level projects. Minimum 5+ years' experience as a Project Manager. Familiarity with working alongside 3rd Party systems providers. Experience collaborating with internal Development teams. Not Essential but you'll be perfect if you have: Previous exposure in small to medium-sized mortgage lending/fintech environments. Certification in Prince II, APM, or Agile PM. Familiarity with internal MI teams and Data Warehouse Implementation. Prior experience in line management. Benefits 11% non-contributory pension scheme 25 days annual leave plus bank holidays Annual leave buying scheme Discretionary annual bonus Private Medical Insurance Life Assurance Income Protection Scheme Paid time off to volunteer Enhanced Maternity and Paternity pay and more Hybrid working after 3-month probation This is an amazing opportunity to join a growing business and have a direct impact on their security efforts. They are based in Fleet and have a hybrid policy with 3 days a week onsite after 3 months of probation.
Apr 19, 2024
Full time
Senior Project Manager I am working with a leading finance company based in Fleet looking for a Senior Project Manager to support the business Change Programme, overseeing diverse projects like system implementations, regulatory changes, and operational process improvements. Reporting to the Programme Director, you'll collaborate with the project team, manage one team member, and lead their development to achieve objectives. Coming into the role you will engage in various key projects such as telephony system replacement, data warehousing, IT resilience and cyber security. Key Responsibilities: Manage projects throughout their lifecycle, from initiation to delivery, including establishing governance based on sponsor mandates. Effectively manage resources, time, and personnel to ensure tasks are agreed upon and completed as per the project plan. Proficiently oversee project planning, portfolio management, and reporting. Conduct business analysis to understand stakeholder requirements and address issues. Implement strong project governance, summarizing information concisely, and presenting effectively to stakeholders. Demonstrate excellent leadership, customer relations, communication skills, and influencing abilities when engaging with all project stakeholders. Requirements, Skills, and Qualifications: Must have an understanding/experience of working on technical IT projects & Cyber Security projects. Proven track record in delivering Enterprise-level projects. Minimum 5+ years' experience as a Project Manager. Familiarity with working alongside 3rd Party systems providers. Experience collaborating with internal Development teams. Not Essential but you'll be perfect if you have: Previous exposure in small to medium-sized mortgage lending/fintech environments. Certification in Prince II, APM, or Agile PM. Familiarity with internal MI teams and Data Warehouse Implementation. Prior experience in line management. Benefits 11% non-contributory pension scheme 25 days annual leave plus bank holidays Annual leave buying scheme Discretionary annual bonus Private Medical Insurance Life Assurance Income Protection Scheme Paid time off to volunteer Enhanced Maternity and Paternity pay and more Hybrid working after 3-month probation This is an amazing opportunity to join a growing business and have a direct impact on their security efforts. They are based in Fleet and have a hybrid policy with 3 days a week onsite after 3 months of probation.
Job Role: Product Owner Location: Leeds (2-3 days a week on-site), will involve travel to meet with end users and prospective clients to develop and push forward the platform Salary: £60,000 - £70,000 DOE A new and exciting position has recently become live with a high-growth and well-established organisation in the information security industry. They are searching for an experienced Product Owner to join their team to bridge the gap between their innovation and engineering team. The perfect candidate will gather feature requests, schedule releases, and coordinate sprints for their new cloud offering that will allow data to be processed and analysed without the need for decryption. My client is looking for someone with experience in either Banking, Infrastructure, Healthcare, or SaaS companies in a similar product role. The successful applicant must have at least 5+ years of commercial experience in a similar data role as a Project Owner. They will have in-depth knowledge of Scrum and Agile Software Development Methodology, as well as a deep understanding of ISO27001. The ideal candidate will have Cyber security knowledge with a strong understanding of Cloud technology and Domains. This role requires you to travel to the Leeds-based office two to three times a week. This means you must live and have the right to work in the UK. Requirements : Over 5+ years of expertise in a comparable product owner/manager role. Proficiency in cyber technology, as well as cloud technology and domains. Demonstrated proficiency throughout the entire product development lifecycle Demonstrated involvement in product launch and end-of-life processes Comprehensive understanding of Scrum and Agile Software Development Methodologies Formulating and advocating for customer-centric and prioritized feature sets in product roadmap(s), collaborating with engineering and marketing to fulfill the roadmap Spearheading product launches in close partnership with marketing and deployment teams, ensuring alignment with the product strategy and consistency in promotional strategies Serving as a product advocate to enhance awareness and foster adoption of this innovative technology among customers, partners, and the broader industry Mastery in utilizing analytical tools (Jira and Confluence) Extensive knowledge of user-centric design principles Familiarity with design quality standards Produces precise and understandable technical documentation Capable of providing guidance to senior stakeholders, operating confidently in ambiguous situations, and employing an innovative technical approach to address any issue Possesses strong interpersonal abilities and can address objections effectively when necessary Skilled in working independently as well as collaboratively within a team, demonstrating adaptability and flexibility in tasks Proficient in communicating effectively at all levels, both in written and verbal forms Attaining an in-depth grasp of customer demands, pinpointing product deficiencies and opportunities, and collaborating with our innovation unit to conceive novel concepts that captivate our customers and partners Establishing the product's strategic direction and vision Converting product strategy into functionalities and collaborating with our innovation unit to craft prototypes Coordinating with engineering to manage the product backlog and prioritize tasks based on evolving requirements Supervising all phases of product development, encompassing design and implementation Desirable Skills : Demonstrable experience in Privacy Enhancing Technologies (PETs) and the PETs space. Benefits : Expenses paid for all overnight stays, subsistence, and mileage whilst on business. 25 days annual leave, plus 8 bank holidays 3 well-being days - "You Days" Flexible working Contributed Pension Scheme (NEST) Private Medical Insurance Salary Sacrifice Scheme Bonus Scheme Share Options Fully funded sector-specific accreditation and training schemes Being part of a supportive team with the ability to learn new skills and grow within the company. Experience cutting-edge technology and be part of a company that is shaping the future. My client offers a fun and engaging work environment with plenty of opportunities for professional development and growth with an industry-leading organisation. BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Job Role: Product Owner Location: Leeds (2-3 days a week on-site), will involve travel to meet with end users and prospective clients to develop and push forward the platform Salary: £60,000 - £70,000 DOE A new and exciting position has recently become live with a high-growth and well-established organisation in the information security industry. They are searching for an experienced Product Owner to join their team to bridge the gap between their innovation and engineering team. The perfect candidate will gather feature requests, schedule releases, and coordinate sprints for their new cloud offering that will allow data to be processed and analysed without the need for decryption. My client is looking for someone with experience in either Banking, Infrastructure, Healthcare, or SaaS companies in a similar product role. The successful applicant must have at least 5+ years of commercial experience in a similar data role as a Project Owner. They will have in-depth knowledge of Scrum and Agile Software Development Methodology, as well as a deep understanding of ISO27001. The ideal candidate will have Cyber security knowledge with a strong understanding of Cloud technology and Domains. This role requires you to travel to the Leeds-based office two to three times a week. This means you must live and have the right to work in the UK. Requirements : Over 5+ years of expertise in a comparable product owner/manager role. Proficiency in cyber technology, as well as cloud technology and domains. Demonstrated proficiency throughout the entire product development lifecycle Demonstrated involvement in product launch and end-of-life processes Comprehensive understanding of Scrum and Agile Software Development Methodologies Formulating and advocating for customer-centric and prioritized feature sets in product roadmap(s), collaborating with engineering and marketing to fulfill the roadmap Spearheading product launches in close partnership with marketing and deployment teams, ensuring alignment with the product strategy and consistency in promotional strategies Serving as a product advocate to enhance awareness and foster adoption of this innovative technology among customers, partners, and the broader industry Mastery in utilizing analytical tools (Jira and Confluence) Extensive knowledge of user-centric design principles Familiarity with design quality standards Produces precise and understandable technical documentation Capable of providing guidance to senior stakeholders, operating confidently in ambiguous situations, and employing an innovative technical approach to address any issue Possesses strong interpersonal abilities and can address objections effectively when necessary Skilled in working independently as well as collaboratively within a team, demonstrating adaptability and flexibility in tasks Proficient in communicating effectively at all levels, both in written and verbal forms Attaining an in-depth grasp of customer demands, pinpointing product deficiencies and opportunities, and collaborating with our innovation unit to conceive novel concepts that captivate our customers and partners Establishing the product's strategic direction and vision Converting product strategy into functionalities and collaborating with our innovation unit to craft prototypes Coordinating with engineering to manage the product backlog and prioritize tasks based on evolving requirements Supervising all phases of product development, encompassing design and implementation Desirable Skills : Demonstrable experience in Privacy Enhancing Technologies (PETs) and the PETs space. Benefits : Expenses paid for all overnight stays, subsistence, and mileage whilst on business. 25 days annual leave, plus 8 bank holidays 3 well-being days - "You Days" Flexible working Contributed Pension Scheme (NEST) Private Medical Insurance Salary Sacrifice Scheme Bonus Scheme Share Options Fully funded sector-specific accreditation and training schemes Being part of a supportive team with the ability to learn new skills and grow within the company. Experience cutting-edge technology and be part of a company that is shaping the future. My client offers a fun and engaging work environment with plenty of opportunities for professional development and growth with an industry-leading organisation. BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
WHAT YOU'LL DO We are seeking a strong candidate to fill the IT Network Security Solutions Architect position in the Secure Networking squad at BCG. You will be working in a Security Engineering, Architecture, and Automation capacity across BCG's global network to drive and support improvements based on new and emerging trends. Areas of focus will include implementing ZeroTrust solutions with Zscaler across Cloud providers and datacenters, applying advanced threat protection and improving compliance through network security policy management, to name a few. You Will: Utilize knowledge of security design principles to design, implement, and manage end-to-end security solutions for BCG with a focus on Zscaler and SASE technologies Apply continuous improvement by assessing BCG's security needs and provide recommendations to enhance our overall security posture Collaborate with cross-functional teams to integrate Zscaler solutions into existing IT infrastructure Conduct thorough analysis of security requirements, architecture, and policies Develop and maintain documentation for security configurations, guidelines, and best practices Stay updated on industry trends, emerging threats, and Zscaler platform updates to ensure proactive security measures Provide technical expertise creating security roadmaps to include presentations to leadership Troubleshoot and resolve complex security issues related to Zscaler Offer training and guidance to internal teams on Zscaler security solutions Support vendor assessments, including proof of concepts and research into new security technologies Prepare and review monthly status reports and statistics Work in Agile framework YOU'RE GOOD AT Securing global networks and/or large enterprise environments preferably with automation tools and practices to ensure consistency and repeatability Engineering and implementation of Zero Trust solutions Maintain knowledge base and 'as built' documentation for network security services High degree of comfort with changing and maintaining connectivity for Cloud Computing environments Successfully interfacing and connecting with skilled technologists and non-technical stakeholders Ability to work in an Agile environment leveraging strong work management, organizational and planning skills Negotiating and consensus building between stakeholders where competing priorities exist, providing well-honed influencing skills You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 7+ years of network security engineering experience with large scale implementations distributed globally Proven experience as a Security Solutions Architect, with a focus on Zscaler technologies In-depth knowledge of network security, cloud security, and cyber threats Strong understanding of Zscaler's platform, features, and capabilities Demonstrated ability to design and implement security solutions for diverse environments Excellent communication skills for user and leadership interactions and team collaboration Relevant certifications such as Zscaler Certified Architect (ZCA) or equivalent Familiarity with industry compliance standards and regulations Problem-solving skills and the ability to thrive in a dynamic, fast-paced environment BA degree in computer or information sciences or similar field preferred Desirable DevOps experience with automation and scripting development tools Cloud security across AWS, Azure, GCP Next Generation Firewalls DNS Security expertise Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
Apr 19, 2024
Full time
WHAT YOU'LL DO We are seeking a strong candidate to fill the IT Network Security Solutions Architect position in the Secure Networking squad at BCG. You will be working in a Security Engineering, Architecture, and Automation capacity across BCG's global network to drive and support improvements based on new and emerging trends. Areas of focus will include implementing ZeroTrust solutions with Zscaler across Cloud providers and datacenters, applying advanced threat protection and improving compliance through network security policy management, to name a few. You Will: Utilize knowledge of security design principles to design, implement, and manage end-to-end security solutions for BCG with a focus on Zscaler and SASE technologies Apply continuous improvement by assessing BCG's security needs and provide recommendations to enhance our overall security posture Collaborate with cross-functional teams to integrate Zscaler solutions into existing IT infrastructure Conduct thorough analysis of security requirements, architecture, and policies Develop and maintain documentation for security configurations, guidelines, and best practices Stay updated on industry trends, emerging threats, and Zscaler platform updates to ensure proactive security measures Provide technical expertise creating security roadmaps to include presentations to leadership Troubleshoot and resolve complex security issues related to Zscaler Offer training and guidance to internal teams on Zscaler security solutions Support vendor assessments, including proof of concepts and research into new security technologies Prepare and review monthly status reports and statistics Work in Agile framework YOU'RE GOOD AT Securing global networks and/or large enterprise environments preferably with automation tools and practices to ensure consistency and repeatability Engineering and implementation of Zero Trust solutions Maintain knowledge base and 'as built' documentation for network security services High degree of comfort with changing and maintaining connectivity for Cloud Computing environments Successfully interfacing and connecting with skilled technologists and non-technical stakeholders Ability to work in an Agile environment leveraging strong work management, organizational and planning skills Negotiating and consensus building between stakeholders where competing priorities exist, providing well-honed influencing skills You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 7+ years of network security engineering experience with large scale implementations distributed globally Proven experience as a Security Solutions Architect, with a focus on Zscaler technologies In-depth knowledge of network security, cloud security, and cyber threats Strong understanding of Zscaler's platform, features, and capabilities Demonstrated ability to design and implement security solutions for diverse environments Excellent communication skills for user and leadership interactions and team collaboration Relevant certifications such as Zscaler Certified Architect (ZCA) or equivalent Familiarity with industry compliance standards and regulations Problem-solving skills and the ability to thrive in a dynamic, fast-paced environment BA degree in computer or information sciences or similar field preferred Desirable DevOps experience with automation and scripting development tools Cloud security across AWS, Azure, GCP Next Generation Firewalls DNS Security expertise Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
The Rewards and Benefits on offer: Company pension. A competitive basic salary. A Full time and permanent role from day 1! Joining a company with industry leading, blue-chip clients. Joining a stable, secure, and growing organisation. Mtrec's new opportunity: MTrec are proudly representing our industry leading client, based in the Annan area, who are looking to recruit an experienced IT Manager as soon as possible. This role presents an opportunity to work for a renowned company with a strong regional presence who work with a range of blue-chip customers. You will be working in a highly interesting and fast paced IT and operational environment, working on a variety of critical projects in all areas of the business. If you are looking for a highly interesting and rewarding career move, we would highly recommend this new opportunity and for you to apply as soon as possible. The Job you will do: Lead and manage the IT team, providing guidance, support, and mentorship to team members. Manage IT infrastructure and assets, including hardware and software procurement, licensing, and maintenance. Implement and enforce IT security measures to safeguard company data and systems from threats. Proactively identify IT issues and inefficiencies, implementing preventive measures and process improvements to enhance operational efficiency. Take ownership of all IT operations, including hardware, software, networks, and systems, to ensure their reliability and availability. Collaborate with key stakeholders to understand business requirements and align IT strategies with organisational goals. Drive software development projects, from requirement gathering and design to development, testing, and deployment, ensuring high-quality and timely deliverables. Collaborate with cross-functional teams to assess and address technology needs across the business. Develop and maintain IT policies, procedures, and documentation to ensure compliance and standardisation. Stay informed about industry trends, advancements, and regulatory changes to recommend and implement relevant technologies and practices. About you: University degree in computer science preferred but other qualifications will be considered. Minimum of 5 years' related work experience and more than 2 years' management experience. Solid understanding of business functions and processes, with the ability to align technology solutions with organizational objectives. Excellent troubleshooting and problem-solving skills. Familiarity with cybersecurity best practices and data protection regulations. Strong project management skills. Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward.
Apr 19, 2024
Full time
The Rewards and Benefits on offer: Company pension. A competitive basic salary. A Full time and permanent role from day 1! Joining a company with industry leading, blue-chip clients. Joining a stable, secure, and growing organisation. Mtrec's new opportunity: MTrec are proudly representing our industry leading client, based in the Annan area, who are looking to recruit an experienced IT Manager as soon as possible. This role presents an opportunity to work for a renowned company with a strong regional presence who work with a range of blue-chip customers. You will be working in a highly interesting and fast paced IT and operational environment, working on a variety of critical projects in all areas of the business. If you are looking for a highly interesting and rewarding career move, we would highly recommend this new opportunity and for you to apply as soon as possible. The Job you will do: Lead and manage the IT team, providing guidance, support, and mentorship to team members. Manage IT infrastructure and assets, including hardware and software procurement, licensing, and maintenance. Implement and enforce IT security measures to safeguard company data and systems from threats. Proactively identify IT issues and inefficiencies, implementing preventive measures and process improvements to enhance operational efficiency. Take ownership of all IT operations, including hardware, software, networks, and systems, to ensure their reliability and availability. Collaborate with key stakeholders to understand business requirements and align IT strategies with organisational goals. Drive software development projects, from requirement gathering and design to development, testing, and deployment, ensuring high-quality and timely deliverables. Collaborate with cross-functional teams to assess and address technology needs across the business. Develop and maintain IT policies, procedures, and documentation to ensure compliance and standardisation. Stay informed about industry trends, advancements, and regulatory changes to recommend and implement relevant technologies and practices. About you: University degree in computer science preferred but other qualifications will be considered. Minimum of 5 years' related work experience and more than 2 years' management experience. Solid understanding of business functions and processes, with the ability to align technology solutions with organizational objectives. Excellent troubleshooting and problem-solving skills. Familiarity with cybersecurity best practices and data protection regulations. Strong project management skills. Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward.
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
MTrec Recruitment
Newcastle Upon Tyne, Tyne And Wear
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Apr 19, 2024
Full time
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Role: Senior Project Manager - Mortgages Salary: £65,000 - £80,000, Depending on Experience Location: Hampshire Onsite: 3 days per week Hydrogen Group are working with our fast-growing Mortgage client who are looking for a Senior Project Manager on a permanent basis. Reporting to the Programme Director, this role is responsible for supporting the Change Programme; system implementation, regulatory changes, and operational process change. Key Responsibilities: Oversee delivery throughout the entire Project Lifecycle. Initiate projects by establishing governance based on the initial sponsor mandate. Exhibit excellent Project Planning skills, including oversight of the complete project portfolio and reporting. Conduct thorough Business Analysis to understand stakeholder business requirements. Display strong Project Governance skills by effectively summarizing project information and presenting it to stakeholders. Requirements - This role is ideally suited to a candidate with a medium-sized mortgage lenders background who can demonstrate the following: Minimum of 5 years of experience as a Project Manager within Retail Banking: experience in small to medium-sized mortgage lenders, understanding the associated challenges is desirable Proficiency in managing both IT-related and business-focused projects Must have proven experience of working on a Data Warehouse implementation; good understanding of IT Infrastructure and Cyber Security Experience working with third-party systems providers Proven track record in delivering Enterprise-level projects. Project Management certification e.g. Prince2, APM, Agile PM qualification etc Line Management experience; individuals or leading teams If you meet the above requirements are interested in this opportunity, please apply or share your CV to - if suitable I will contact you to share further details
Apr 18, 2024
Full time
Role: Senior Project Manager - Mortgages Salary: £65,000 - £80,000, Depending on Experience Location: Hampshire Onsite: 3 days per week Hydrogen Group are working with our fast-growing Mortgage client who are looking for a Senior Project Manager on a permanent basis. Reporting to the Programme Director, this role is responsible for supporting the Change Programme; system implementation, regulatory changes, and operational process change. Key Responsibilities: Oversee delivery throughout the entire Project Lifecycle. Initiate projects by establishing governance based on the initial sponsor mandate. Exhibit excellent Project Planning skills, including oversight of the complete project portfolio and reporting. Conduct thorough Business Analysis to understand stakeholder business requirements. Display strong Project Governance skills by effectively summarizing project information and presenting it to stakeholders. Requirements - This role is ideally suited to a candidate with a medium-sized mortgage lenders background who can demonstrate the following: Minimum of 5 years of experience as a Project Manager within Retail Banking: experience in small to medium-sized mortgage lenders, understanding the associated challenges is desirable Proficiency in managing both IT-related and business-focused projects Must have proven experience of working on a Data Warehouse implementation; good understanding of IT Infrastructure and Cyber Security Experience working with third-party systems providers Proven track record in delivering Enterprise-level projects. Project Management certification e.g. Prince2, APM, Agile PM qualification etc Line Management experience; individuals or leading teams If you meet the above requirements are interested in this opportunity, please apply or share your CV to - if suitable I will contact you to share further details
Smart Energy Change Consultant London, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The Smart Energy Code (SEC) underpins the smart meter rollout programme in Great Britain and is opening up opportunities for the future direction of the market. Gemserv has been providing the Smart Energy Code Administration and Secretariat (SECAS) service on behalf of the energy industry since 2013, providing challenging and rewarding work. It's a complex and ground-breaking sector and would suit someone who wants to make a real difference in the transition to Net Zero. We are looking for someone to join us who has good knowledge of smart metering arrangements and experience working within a regulated environment. The SEC Change team is responsible for driving and delivering industry change to the SEC and smart meter infrastructure by working with a wide range of energy industry parties including energy suppliers, network operators, IT providers (the Data Communications Company), other Codes, government (DESNZ) and the regulator (Ofgem), affording you a high degree of exposure to key decision makers. In this role, you will be responsible for managing issues through the entire end-to-end change process, liaising with the initial proposer of the change, conducting root cause analysis to understand the issue, and identifying the best route for the issue to be addressed. You will need to be confident in steering proposers to use the most appropriate channel. For issues that require a modification to the SEC or the underpinning IT systems, you will draft business requirements to address complex technical issues. This will involve engaging with technical and non-technical stakeholders to capture views and impacts, facilitating workshops, producing high-quality change documentation, and updating key stakeholders. You will manage industry consultations and present at various Committees and industry groups to elicit their subject matter input. You will need to incorporate industry feedback into change documentation, negotiating and collaborate with stakeholders where differing views and opinions arise, and secure information to support a particular direction. You will need to be confident in presenting, making recommendations, and challenging stakeholders, where appropriate. For more complex or high-impacting modifications, you may also be involved in delivering webinars, or attending SEC Panel meetings to brief senior decision-makers and for cross-Code impacting modifications you will also need to represent the change in cross-Code working groups. To further support the understanding of change and its impacts on differing stakeholder groups, we also make use of Podcasts in which you will participate. Throughout the change process, you will need to work closely with the partner IT organisation, scrutinising their outputs and challenging detail, solutions, and costs where appropriate. You will also need to actively manage timelines to ensure partner service levels are achieved, and the modification progresses to the agreed timetable. The role will also involve chairing industry meetings and leading on other work streams. The role therefore requires excellent project management, facilitation, communication, and stakeholder management skills. It will also require active involvement in the team's Quality Management processes, including reviewing documentation and challenging assumptions, technical arrangements, and impacts of potential modifications. A high level of attention to detail is essential. Furthermore, as we continually look to improve and streamline our processes to drive the throughput of change, you will take an active role in identifying and implementing improvements. The successful candidate will need to understand the GB smart metering arrangements, and the governance and technical arrangements underpinning these. We are therefore looking for someone who has worked within the smart metering sector. The successful candidate will be highly organised and able to work independently, taking responsibility for project deadlines. They will be able to proactively research the background of an issue, identify the root cause of problems and appropriate solutions, and be able to translate technical information into Plain English. Responsibilities Reporting to the Change Delivery Manager, the specific duties of the role will include but are not limited to: Providing advice and 'critical friend' support to various parties and stakeholders involved in the change process Analysing the root cause of issues, providing guidance on the appropriate channel to resolve the issue Developing detailed business requirements with stakeholders Working with industry and facilitating workshops to identify the impacts of change Producing project plans for each change Preparing and delivering clear presentations to a variety of forums Reviewing and responding to industry consultation responses Partnering with and challenging third-party IT providers on their deliverables Producing high-quality change documentation in Plain English and line with internal standards Establishing a robust business case for each change Preparing accurate legal text, displaying a keen eye for detail Building and maintaining strong client and customer relationships, providing friendly and reliable expert advice to clients on industry change and the SEC processes Managing industry stakeholders and governance and delivery bodies to ensure the successful progression and assessment of proposed changes Managing, chairing, and facilitating industry forums as required to discuss and develop modifications Supporting the planning, preparation, and deployment of new versions of the Smart Energy Code Contributing to our culture of continuous improvement Leading on other work areas as directed by the Change Delivery Manager Competitive salary plus bonus and excellent benefits package London office (hybrid working 2/3 days a week) Qualifications Requirements Candidates must have an in-depth understanding of the smart metering arrangements, and the governance and technical arrangements underpinning these, having worked in the energy/smart metering sector. In addition, successful candidates will: Have the ability to process complex technical information and to communicate it clearly verbally and in writing to technical and non-technical stakeholders at various levels of seniority Have excellent planning and organisational abilities, are able to manage their time, and be adaptable to varying workloads and changing priorities Be able to chair meetings and effectively facilitate debate and discussions, and be comfortable challenging views and assumptions Have experience working with and managing third-party providers Be able to develop effective relationships with external clients Be passionate about delivering exceptional customer service, showing excellence in their work, with attention to detail and a high focus on quality Be a team player, able to work as part of a team and support colleagues Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
Apr 18, 2024
Full time
Smart Energy Change Consultant London, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The Smart Energy Code (SEC) underpins the smart meter rollout programme in Great Britain and is opening up opportunities for the future direction of the market. Gemserv has been providing the Smart Energy Code Administration and Secretariat (SECAS) service on behalf of the energy industry since 2013, providing challenging and rewarding work. It's a complex and ground-breaking sector and would suit someone who wants to make a real difference in the transition to Net Zero. We are looking for someone to join us who has good knowledge of smart metering arrangements and experience working within a regulated environment. The SEC Change team is responsible for driving and delivering industry change to the SEC and smart meter infrastructure by working with a wide range of energy industry parties including energy suppliers, network operators, IT providers (the Data Communications Company), other Codes, government (DESNZ) and the regulator (Ofgem), affording you a high degree of exposure to key decision makers. In this role, you will be responsible for managing issues through the entire end-to-end change process, liaising with the initial proposer of the change, conducting root cause analysis to understand the issue, and identifying the best route for the issue to be addressed. You will need to be confident in steering proposers to use the most appropriate channel. For issues that require a modification to the SEC or the underpinning IT systems, you will draft business requirements to address complex technical issues. This will involve engaging with technical and non-technical stakeholders to capture views and impacts, facilitating workshops, producing high-quality change documentation, and updating key stakeholders. You will manage industry consultations and present at various Committees and industry groups to elicit their subject matter input. You will need to incorporate industry feedback into change documentation, negotiating and collaborate with stakeholders where differing views and opinions arise, and secure information to support a particular direction. You will need to be confident in presenting, making recommendations, and challenging stakeholders, where appropriate. For more complex or high-impacting modifications, you may also be involved in delivering webinars, or attending SEC Panel meetings to brief senior decision-makers and for cross-Code impacting modifications you will also need to represent the change in cross-Code working groups. To further support the understanding of change and its impacts on differing stakeholder groups, we also make use of Podcasts in which you will participate. Throughout the change process, you will need to work closely with the partner IT organisation, scrutinising their outputs and challenging detail, solutions, and costs where appropriate. You will also need to actively manage timelines to ensure partner service levels are achieved, and the modification progresses to the agreed timetable. The role will also involve chairing industry meetings and leading on other work streams. The role therefore requires excellent project management, facilitation, communication, and stakeholder management skills. It will also require active involvement in the team's Quality Management processes, including reviewing documentation and challenging assumptions, technical arrangements, and impacts of potential modifications. A high level of attention to detail is essential. Furthermore, as we continually look to improve and streamline our processes to drive the throughput of change, you will take an active role in identifying and implementing improvements. The successful candidate will need to understand the GB smart metering arrangements, and the governance and technical arrangements underpinning these. We are therefore looking for someone who has worked within the smart metering sector. The successful candidate will be highly organised and able to work independently, taking responsibility for project deadlines. They will be able to proactively research the background of an issue, identify the root cause of problems and appropriate solutions, and be able to translate technical information into Plain English. Responsibilities Reporting to the Change Delivery Manager, the specific duties of the role will include but are not limited to: Providing advice and 'critical friend' support to various parties and stakeholders involved in the change process Analysing the root cause of issues, providing guidance on the appropriate channel to resolve the issue Developing detailed business requirements with stakeholders Working with industry and facilitating workshops to identify the impacts of change Producing project plans for each change Preparing and delivering clear presentations to a variety of forums Reviewing and responding to industry consultation responses Partnering with and challenging third-party IT providers on their deliverables Producing high-quality change documentation in Plain English and line with internal standards Establishing a robust business case for each change Preparing accurate legal text, displaying a keen eye for detail Building and maintaining strong client and customer relationships, providing friendly and reliable expert advice to clients on industry change and the SEC processes Managing industry stakeholders and governance and delivery bodies to ensure the successful progression and assessment of proposed changes Managing, chairing, and facilitating industry forums as required to discuss and develop modifications Supporting the planning, preparation, and deployment of new versions of the Smart Energy Code Contributing to our culture of continuous improvement Leading on other work areas as directed by the Change Delivery Manager Competitive salary plus bonus and excellent benefits package London office (hybrid working 2/3 days a week) Qualifications Requirements Candidates must have an in-depth understanding of the smart metering arrangements, and the governance and technical arrangements underpinning these, having worked in the energy/smart metering sector. In addition, successful candidates will: Have the ability to process complex technical information and to communicate it clearly verbally and in writing to technical and non-technical stakeholders at various levels of seniority Have excellent planning and organisational abilities, are able to manage their time, and be adaptable to varying workloads and changing priorities Be able to chair meetings and effectively facilitate debate and discussions, and be comfortable challenging views and assumptions Have experience working with and managing third-party providers Be able to develop effective relationships with external clients Be passionate about delivering exceptional customer service, showing excellence in their work, with attention to detail and a high focus on quality Be a team player, able to work as part of a team and support colleagues Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Profit related Bonus (discretionary) Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionised equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal and ESG data and analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity If you're an English qualified solicitor (2-4 years PQE) with experience at a reputable law firm, looking to move in house at a fast moving start up - look no further! 9fin's legal function is in the early stages of its development so this is a fantastic opportunity to play a key role in shaping its future. The ideal candidate will have some exposure to corporate commercial work, including contracting (sales contracts, vendor agreements, NDAs), data protection, intellectual property, and other general corporate functions. You will report to the Director of Operations and Legal Affairs, and be the go to person for 9fin's corporate legal work. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Own the commercial contracting process, e.g. reviewing sales and vendor contracts and support with negotiations - either independently or with support from the Director Operations and Legal Affairs; Help to implement and maintain corporate contract archives; Review and negotiate vendor contracts, including for example, third-party data providers, Review and negotiate non-disclosure agreements (generally a low volume task at 9fin); Review and update standard form corporate documents (sales contracts, NDAs, etc.); Own and drive unforeseen and urgent tasks related to 9fin's corporate functioning - including independent research and implementation (e.g., trademark applications, compliance with new legislation, etc.); Assist with initiatives related to Data Protection and Cyber Security compliance; and Assist with a variety of long-term corporate legal strategy projects and implementation, helping to drive 9fin's long term success. This role will be a great fit if you agree with the following: Team player: You enjoy working with a team that all pulls in the same direction, and you want to build-up those around you, helping the whole team succeed Growth mindset: You believe that your most basic abilities can be developed through dedication and hard work - brains and talent are just the starting point Commercial awareness: Some exposure to corporate in-house work, including contract review and negotiation Want to build a business: You are interested in 9fin's business and want to be a commercial partner to the business Strong attention to detail: With exceptional analytical and problem-solving skills - you only deliver work you believe is complete Ability to work quickly and accurately: You are happy to work with some time pressure, and can quickly interpret information and construct effective solutions to complex problems, often working to tight deadlines Willingness to challenge the status quo: You see how things could be done better, and you aren't afraid to speak up Communication: Demonstrate clear and effective written and verbal communication, conveying messages accurately and concisely We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary(our salary bands are benchmarked at the top end of the market) Equity options Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "9fin is a fast growing and evolving business, there are so many opportunities to grab hold of. I'm looking for someone to join me in the in-house legal team and immediately make an impact by being proactive, excited and willing to fully own projects." - Brian Dearing, Director of Operations and Legal Affairs 9fin is an equal opportunities employer Don't meet every single requirement? At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognise diverse teams allow a more creative and productive environment. So, if you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - for this role, or perhaps another.
Apr 18, 2024
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionised equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal and ESG data and analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity If you're an English qualified solicitor (2-4 years PQE) with experience at a reputable law firm, looking to move in house at a fast moving start up - look no further! 9fin's legal function is in the early stages of its development so this is a fantastic opportunity to play a key role in shaping its future. The ideal candidate will have some exposure to corporate commercial work, including contracting (sales contracts, vendor agreements, NDAs), data protection, intellectual property, and other general corporate functions. You will report to the Director of Operations and Legal Affairs, and be the go to person for 9fin's corporate legal work. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Own the commercial contracting process, e.g. reviewing sales and vendor contracts and support with negotiations - either independently or with support from the Director Operations and Legal Affairs; Help to implement and maintain corporate contract archives; Review and negotiate vendor contracts, including for example, third-party data providers, Review and negotiate non-disclosure agreements (generally a low volume task at 9fin); Review and update standard form corporate documents (sales contracts, NDAs, etc.); Own and drive unforeseen and urgent tasks related to 9fin's corporate functioning - including independent research and implementation (e.g., trademark applications, compliance with new legislation, etc.); Assist with initiatives related to Data Protection and Cyber Security compliance; and Assist with a variety of long-term corporate legal strategy projects and implementation, helping to drive 9fin's long term success. This role will be a great fit if you agree with the following: Team player: You enjoy working with a team that all pulls in the same direction, and you want to build-up those around you, helping the whole team succeed Growth mindset: You believe that your most basic abilities can be developed through dedication and hard work - brains and talent are just the starting point Commercial awareness: Some exposure to corporate in-house work, including contract review and negotiation Want to build a business: You are interested in 9fin's business and want to be a commercial partner to the business Strong attention to detail: With exceptional analytical and problem-solving skills - you only deliver work you believe is complete Ability to work quickly and accurately: You are happy to work with some time pressure, and can quickly interpret information and construct effective solutions to complex problems, often working to tight deadlines Willingness to challenge the status quo: You see how things could be done better, and you aren't afraid to speak up Communication: Demonstrate clear and effective written and verbal communication, conveying messages accurately and concisely We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary(our salary bands are benchmarked at the top end of the market) Equity options Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "9fin is a fast growing and evolving business, there are so many opportunities to grab hold of. I'm looking for someone to join me in the in-house legal team and immediately make an impact by being proactive, excited and willing to fully own projects." - Brian Dearing, Director of Operations and Legal Affairs 9fin is an equal opportunities employer Don't meet every single requirement? At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognise diverse teams allow a more creative and productive environment. So, if you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - for this role, or perhaps another.
Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience
Apr 18, 2024
Full time
Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience