The Big Yellow Self Storage Company
Byfleet, Surrey
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 19, 2024
Full time
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Company Description Zoro UK is a wholly owned subsidiary of Grainger (NYSE: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA. Established in 2017, we re a young business breaking into the Industrial MRO market and increasing our share of the market through a proposition that is focused on the needs of our customers. Our purpose is to keep our customers businesses running efficiently. Our teams are in London and Leicester. Leicester is the home of the Category, Customer Service & Sales, Merchandising and Finance teams, whilst our Technology, Marketing and Data Analytics, and HR teams are based in the heart of London. Working for Zoro UK means working within a start-up culture but with the backing of an established global player within the MRO market. We aspire for fast growth; we seek new ideas to succeed and disrupt the market; we solve problems and seek out new ones; and we seek individuals who are comfortable with ambiguity. This role is located in Moorgate - City of London Primary Function You are responsible for the operational and day-to-day delivery of our HR core functions in the employee lifecycle. You will be the first point of contact for the HR department and be responsible for delivering the right information, advice and guidance to service users across the business. Principal Duties & Responsibilities HR Operations Take responsibility for the management of information related to the legal status of team members eligibility to work (ie. Right to Work checks, DBS checks, reference-retrieval and academic academic/professional verification). Assist in the development and review of compensation structures to ensure competitiveness in the market. Aid in the designing, preparing and delivery of training and How To sessions for leaders and team members on HR management-related practices. Support in the provision of the performance review processes, providing guidance to leaders and team members. Identify and support new ways of working and continuous improvement within the HR function to ensure a high performing, professional and consistent service to all service users within Zoro UK. Participate in our EDI agenda by working with team members and external contacts to ensure we adhere to our commitments. HR Data Management Be familiar and identify improvements with our HRIS (Zoho People), overseeing input and management of the system. Retrieve, analyse and report information as and when necessary to a range of service users (including for the use of payroll reporting). Maintain accurate and up-to-date HR records, ensuring confidentiality and compliance with data protection regulations using a range of different technologies. Employee Relations & Policies Advise leaders and team members on best ER practices ensuring that advice given complies with best employment practice, current legislation and Zoro UK s internal policies. Support in ensuring HR policies are written in a way that is transparent and accessible to all colleagues, and that leaders are trained to support in how to use them Maintain knowledge of legal requirements for employers, and suggest updates needed to remain compliant for policies, contracts of employment and the Employee Handbook. Research, develop and propose policy updates, new policies and or updating procedures/guidance to support a growing and evolving organisation ensuring all policies are compliant with current employment law. Partner with leaders to ensure consistent application of our practices and procedures where appropriate. Resourcing & Workforce Planning Work with leaders to ensure recruitment campaigns are managed effectively, including comprehensive recruitment briefs, managing third party supplier relationships and assisting leaders with all aspects of the recruitment process. Support in the provision of recruitment processes ensuring they are compliant with current legislation including contracts and offer letters, pre-employment checks and any requirements for internal job changes. Oversee the onboarding and offboarding processes, ensuring new and departing colleagues have a positive experience. Maintain, update and conduct the HR induction and work with hiring managers on the on-boarding process to assist with the integration of new joiners to Zoro UK. Support in the development and management of future succession planning programmes (i.e. Graduate, Internship, Apprenticeship and Secondment programmes) Ensure we have the appropriate data to inform our decisions and produce quarterly reports on leavers feedback and recruitment data that demonstrates the effectiveness of our processes and our commitment to Equality, Diversity & Inclusion. Learning and Development Maintain appropriate systems for identifying, planning, delivering and measuring L&D needs and initiatives. Support in the management of training plans, and ensure outcomes are appropriately measured and reported on. Liaise with leaders to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of our L&D opportunities. Develop and deliver training and communication material to support learning and development needs. Preferred Education & Experience Experience & Skills - Extensive experience in the use of a range of different Human Resource Information Systems (the use of Zoho People is also preferable but not essential). - 5+ years experience in a similar capacity as a HR Generalist or Snr HR Advisor in a complex, fast-paced organisation with a proven track record. - Excellent organisational and coaching skills. - Outstanding communication and interpersonal skills. - Diligent, firm and fair with high ethical standards Knowledge - Excellent knowledge of employment legislation and regulations - Thorough understanding of human resource management principles, best practices & UK employment law. - Knowledge of data analysis and reporting from HRIS and other technologies. Education - CIPD-accredited qualification in Human Resource Management or equivalent at level 5 as a minimum (level 7 desirable but not essential). Work Environment - This is a hybrid role offering both home and office working flexibility. In office requirement is one day per week as a minimum, sometimes more if required to meet business activities or training requirements. - The role may require travel between Zoro locations in Leicester and London or other locations both nationally and internationally. - Collaborates closely with other members of the Zoro team and Grainger companies. Zoro UK's company benefits include (after probation): - 33 days of annual leave including bank holidays (+ buy scheme of up to 5 days). - Staff discount on our website - Brilliant pension contribution (8% from Zoro UK!). - Medical, personal accident, life and income protection insurance are all included. - Attractive company sick pay. - Enhanced Maternity and Paternity leave. - Cycle to Work Scheme. - Company quarterly events. - Bright, spacious, modern offices with free teas, coffees, soft drinks and nibbles!
Apr 19, 2024
Full time
Company Description Zoro UK is a wholly owned subsidiary of Grainger (NYSE: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA. Established in 2017, we re a young business breaking into the Industrial MRO market and increasing our share of the market through a proposition that is focused on the needs of our customers. Our purpose is to keep our customers businesses running efficiently. Our teams are in London and Leicester. Leicester is the home of the Category, Customer Service & Sales, Merchandising and Finance teams, whilst our Technology, Marketing and Data Analytics, and HR teams are based in the heart of London. Working for Zoro UK means working within a start-up culture but with the backing of an established global player within the MRO market. We aspire for fast growth; we seek new ideas to succeed and disrupt the market; we solve problems and seek out new ones; and we seek individuals who are comfortable with ambiguity. This role is located in Moorgate - City of London Primary Function You are responsible for the operational and day-to-day delivery of our HR core functions in the employee lifecycle. You will be the first point of contact for the HR department and be responsible for delivering the right information, advice and guidance to service users across the business. Principal Duties & Responsibilities HR Operations Take responsibility for the management of information related to the legal status of team members eligibility to work (ie. Right to Work checks, DBS checks, reference-retrieval and academic academic/professional verification). Assist in the development and review of compensation structures to ensure competitiveness in the market. Aid in the designing, preparing and delivery of training and How To sessions for leaders and team members on HR management-related practices. Support in the provision of the performance review processes, providing guidance to leaders and team members. Identify and support new ways of working and continuous improvement within the HR function to ensure a high performing, professional and consistent service to all service users within Zoro UK. Participate in our EDI agenda by working with team members and external contacts to ensure we adhere to our commitments. HR Data Management Be familiar and identify improvements with our HRIS (Zoho People), overseeing input and management of the system. Retrieve, analyse and report information as and when necessary to a range of service users (including for the use of payroll reporting). Maintain accurate and up-to-date HR records, ensuring confidentiality and compliance with data protection regulations using a range of different technologies. Employee Relations & Policies Advise leaders and team members on best ER practices ensuring that advice given complies with best employment practice, current legislation and Zoro UK s internal policies. Support in ensuring HR policies are written in a way that is transparent and accessible to all colleagues, and that leaders are trained to support in how to use them Maintain knowledge of legal requirements for employers, and suggest updates needed to remain compliant for policies, contracts of employment and the Employee Handbook. Research, develop and propose policy updates, new policies and or updating procedures/guidance to support a growing and evolving organisation ensuring all policies are compliant with current employment law. Partner with leaders to ensure consistent application of our practices and procedures where appropriate. Resourcing & Workforce Planning Work with leaders to ensure recruitment campaigns are managed effectively, including comprehensive recruitment briefs, managing third party supplier relationships and assisting leaders with all aspects of the recruitment process. Support in the provision of recruitment processes ensuring they are compliant with current legislation including contracts and offer letters, pre-employment checks and any requirements for internal job changes. Oversee the onboarding and offboarding processes, ensuring new and departing colleagues have a positive experience. Maintain, update and conduct the HR induction and work with hiring managers on the on-boarding process to assist with the integration of new joiners to Zoro UK. Support in the development and management of future succession planning programmes (i.e. Graduate, Internship, Apprenticeship and Secondment programmes) Ensure we have the appropriate data to inform our decisions and produce quarterly reports on leavers feedback and recruitment data that demonstrates the effectiveness of our processes and our commitment to Equality, Diversity & Inclusion. Learning and Development Maintain appropriate systems for identifying, planning, delivering and measuring L&D needs and initiatives. Support in the management of training plans, and ensure outcomes are appropriately measured and reported on. Liaise with leaders to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of our L&D opportunities. Develop and deliver training and communication material to support learning and development needs. Preferred Education & Experience Experience & Skills - Extensive experience in the use of a range of different Human Resource Information Systems (the use of Zoho People is also preferable but not essential). - 5+ years experience in a similar capacity as a HR Generalist or Snr HR Advisor in a complex, fast-paced organisation with a proven track record. - Excellent organisational and coaching skills. - Outstanding communication and interpersonal skills. - Diligent, firm and fair with high ethical standards Knowledge - Excellent knowledge of employment legislation and regulations - Thorough understanding of human resource management principles, best practices & UK employment law. - Knowledge of data analysis and reporting from HRIS and other technologies. Education - CIPD-accredited qualification in Human Resource Management or equivalent at level 5 as a minimum (level 7 desirable but not essential). Work Environment - This is a hybrid role offering both home and office working flexibility. In office requirement is one day per week as a minimum, sometimes more if required to meet business activities or training requirements. - The role may require travel between Zoro locations in Leicester and London or other locations both nationally and internationally. - Collaborates closely with other members of the Zoro team and Grainger companies. Zoro UK's company benefits include (after probation): - 33 days of annual leave including bank holidays (+ buy scheme of up to 5 days). - Staff discount on our website - Brilliant pension contribution (8% from Zoro UK!). - Medical, personal accident, life and income protection insurance are all included. - Attractive company sick pay. - Enhanced Maternity and Paternity leave. - Cycle to Work Scheme. - Company quarterly events. - Bright, spacious, modern offices with free teas, coffees, soft drinks and nibbles!
Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 19, 2024
Full time
Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Title: Commercial SME Insurance AdviserLocation: PooleSalary: Negotiable + Benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. The role of the Adviser is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Adviser you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. Success in the role will primarily be judged on your achievement of indicators along with adherence to company policies and procedures. As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. Assisted by the Claims team to deliver a high level, quality customer experience you will ultimately be the part of the front line in terms of achieving customer expectation and managing the client relationship throughout the policy year. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 1+ year general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Apr 19, 2024
Full time
Title: Commercial SME Insurance AdviserLocation: PooleSalary: Negotiable + Benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. The role of the Adviser is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Adviser you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. Success in the role will primarily be judged on your achievement of indicators along with adherence to company policies and procedures. As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. Assisted by the Claims team to deliver a high level, quality customer experience you will ultimately be the part of the front line in terms of achieving customer expectation and managing the client relationship throughout the policy year. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 1+ year general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Sales Advisor - NW7 3LL TuxLux are looking for a Sales Advisor with retail sales experience, working in menswear and tailoring. Tuxlux is an up and coming brand of men s formalwear servicing clients from all over the country. We also work with various production companies supplying formal wear to well-known TV shows. If you have a high interest in fashion and customer service, then this is a great opportunity for you. The Sales Advisor Role: Meet and Greet Clients Provide excellent customer service Maintain professional high standards Advise with fittings and styles Process bookings and transactions Preparing for events inc. weddings, racedays and photoshoots. The Sales Advisor Requirements: Have excellent customer service skills Previous customer service experience required Someone who is dedicated and passionate to succeed in this role. Have a strong interest in fashion and client interactions Able to work weekends A basic familiarity with Social Media would be beneficial but is not essential The Sales Advisor Benefits: Staff Discounts Great location on The Broadway Bonus available when meeting targets
Apr 19, 2024
Full time
Sales Advisor - NW7 3LL TuxLux are looking for a Sales Advisor with retail sales experience, working in menswear and tailoring. Tuxlux is an up and coming brand of men s formalwear servicing clients from all over the country. We also work with various production companies supplying formal wear to well-known TV shows. If you have a high interest in fashion and customer service, then this is a great opportunity for you. The Sales Advisor Role: Meet and Greet Clients Provide excellent customer service Maintain professional high standards Advise with fittings and styles Process bookings and transactions Preparing for events inc. weddings, racedays and photoshoots. The Sales Advisor Requirements: Have excellent customer service skills Previous customer service experience required Someone who is dedicated and passionate to succeed in this role. Have a strong interest in fashion and client interactions Able to work weekends A basic familiarity with Social Media would be beneficial but is not essential The Sales Advisor Benefits: Staff Discounts Great location on The Broadway Bonus available when meeting targets
The Big Yellow Self Storage Company
Reading, Berkshire
Role: Part Time Sales Advisor / Location: Reading / Salary: £11.94 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 18, 2024
Full time
Role: Part Time Sales Advisor / Location: Reading / Salary: £11.94 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Our client currently has multiple customer advisor roles available - apply today! Your new company This organisation is a household name. Based in Belfast, they offer a wide variety of services to the public and firmly believe in rewarding their staff appropriately. Based on the outskirts of Belfast City Centre, our client offers free parking. Their commitment to quality work, compliance, and customer satisfaction makes them a trusted employer in their field. Your new role This role is based in their Belfast office, 5 days a week. There will be the requirement to do field work from time-to-time. In this role, you will work as part of the customer service team. You will be responsible for recording customer information and monitoring appropriate responses, paying particular attention to safety, sales and standards of service requirements. In this role you will be responsible for the following: Handle incoming and outbound calls, providing efficient and effective service for existing and potential customers Assisting in the administration and planning of maintenance work Handle and resolving customer complaints Inputting of sensitive and important data Ability to interpret and translate technical information Updating information on company systems What you'll need to succeed Essential Criteria Minimum of 5 GCSE passes, including English and Maths at Grade C or above (or equivalent) Minimum one year's experience working in a customer service role, which includes dealing with telephone enquiries; Or one year's experience in a retail environment; or one year's administrative experience Excellent IT skills Ability to work as part of a team and on their own, without supervision Ability to multitask various activities Excellent communication skills, including a polite and friendly telephone manner Desirable 1 years' experience working within a contact centre dealing with high volume telephone enquiries Experience of managing a diary system Experience of updating high levels of data on a computer system Experience of complaint handling What you'll get in return Excellent salary, up to £22,600 and monthly reviews Free lifer assurance Contributory pension scheme with enhanced employer contribution Excellent holidays (over 30 days) Free staff transport What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Our client currently has multiple customer advisor roles available - apply today! Your new company This organisation is a household name. Based in Belfast, they offer a wide variety of services to the public and firmly believe in rewarding their staff appropriately. Based on the outskirts of Belfast City Centre, our client offers free parking. Their commitment to quality work, compliance, and customer satisfaction makes them a trusted employer in their field. Your new role This role is based in their Belfast office, 5 days a week. There will be the requirement to do field work from time-to-time. In this role, you will work as part of the customer service team. You will be responsible for recording customer information and monitoring appropriate responses, paying particular attention to safety, sales and standards of service requirements. In this role you will be responsible for the following: Handle incoming and outbound calls, providing efficient and effective service for existing and potential customers Assisting in the administration and planning of maintenance work Handle and resolving customer complaints Inputting of sensitive and important data Ability to interpret and translate technical information Updating information on company systems What you'll need to succeed Essential Criteria Minimum of 5 GCSE passes, including English and Maths at Grade C or above (or equivalent) Minimum one year's experience working in a customer service role, which includes dealing with telephone enquiries; Or one year's experience in a retail environment; or one year's administrative experience Excellent IT skills Ability to work as part of a team and on their own, without supervision Ability to multitask various activities Excellent communication skills, including a polite and friendly telephone manner Desirable 1 years' experience working within a contact centre dealing with high volume telephone enquiries Experience of managing a diary system Experience of updating high levels of data on a computer system Experience of complaint handling What you'll get in return Excellent salary, up to £22,600 and monthly reviews Free lifer assurance Contributory pension scheme with enhanced employer contribution Excellent holidays (over 30 days) Free staff transport What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Parts Advisor 38.5 hours Monday to Friday Lutterworth LE17 5QS Providing exceptional service to customers you'll be processing customer orders and contacting them to discuss any additional needs. You'll be assisting colleagues and customers with technical specifications, parts suitability and other sales enquiries as well as providing stock updates and assisting with national and overseas transport. Experience Sales experience is ideal however not essential. What is important is your experience in a vehicle parts/service environment. Ideally, you'll have knowledge of heavy plant parts however we will also consider vehicle Technicians or Mechanics looking to use their technical knowledge in a sales and service role. Full product training is provided. You'll need strong customer service skills and will be confident using a variety of IT based applications and systems including Excel. Please note there are no public transport links to our site on Bruntingthorpe. Benefits We offer an extensive variety of benefits including, 25 days holiday + bank holidays, enhanced rate overtime, annual bonus, Pension - business will match employee contributions up to 5%, Medical and dental family health plan (includes children up to 18 years old), Yulife - Wellbeing App offering discounts and vouchers, Financial/Physical/Mental Health Counselling and Coaching sessions, free Will writing service, uniform and PPE, Life Assurance 4 x annual salary, 8 weeks full pay sick from day one, retail discounts and more. Services, Machinery and Trucks (SMT) GB is an internationally recognised distributor of Volvo Construction Equipment and an equal opportunities employer. We look forward to welcoming you to the team. Click to apply now Job number 145000.
Apr 18, 2024
Full time
Parts Advisor 38.5 hours Monday to Friday Lutterworth LE17 5QS Providing exceptional service to customers you'll be processing customer orders and contacting them to discuss any additional needs. You'll be assisting colleagues and customers with technical specifications, parts suitability and other sales enquiries as well as providing stock updates and assisting with national and overseas transport. Experience Sales experience is ideal however not essential. What is important is your experience in a vehicle parts/service environment. Ideally, you'll have knowledge of heavy plant parts however we will also consider vehicle Technicians or Mechanics looking to use their technical knowledge in a sales and service role. Full product training is provided. You'll need strong customer service skills and will be confident using a variety of IT based applications and systems including Excel. Please note there are no public transport links to our site on Bruntingthorpe. Benefits We offer an extensive variety of benefits including, 25 days holiday + bank holidays, enhanced rate overtime, annual bonus, Pension - business will match employee contributions up to 5%, Medical and dental family health plan (includes children up to 18 years old), Yulife - Wellbeing App offering discounts and vouchers, Financial/Physical/Mental Health Counselling and Coaching sessions, free Will writing service, uniform and PPE, Life Assurance 4 x annual salary, 8 weeks full pay sick from day one, retail discounts and more. Services, Machinery and Trucks (SMT) GB is an internationally recognised distributor of Volvo Construction Equipment and an equal opportunities employer. We look forward to welcoming you to the team. Click to apply now Job number 145000.
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
Apr 18, 2024
Full time
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
Apr 18, 2024
Full time
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
Sales Assistant - Norwich Store - Base salary of £23,795 with the potential to earn up to £28,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £23,795 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£28,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Apr 18, 2024
Full time
Sales Assistant - Norwich Store - Base salary of £23,795 with the potential to earn up to £28,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £23,795 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£28,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Sales Advisor, Permanent, Irlam We are seeking a Sales Advisor for a company based in Irlam. This role involves interacting with customers both over the phone and via email, offering pricing information and creating personalised quotes to meet the specific needs of each business. The company is committed to its employees' professional growth, offering outstanding training programmes, a supportive and friendly team environment, and opportunities for long-term career development. The Role: This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly. Managing your designated key customer accounts Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly Providing pricing and product information to your customers via email Responding to emails and taking incoming phone calls Updating the quotation system with information, such as volume, quantities and technical specifications Matching invoices with delivery notes Collaborating with the wider team regarding stock updates and deliveries Ensuring all customer information, is entered accurately on the CRM system The Person: We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates: Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided). Additional Information This is a full time office based role Hours of work are between 8.30am and 5pm (8.30am to 4.30pm or 9am to 5pm) Early Friday finish (on rota), if working compressed hours No weekend working Salary up to 29,000 depending on experience Flexible holidays Increasing holiday entitlement Additional days holiday for your birthday Life insurance, company pension scheme Discount shopping via Perks at Work Casual dress on a Friday
Apr 18, 2024
Full time
Sales Advisor, Permanent, Irlam We are seeking a Sales Advisor for a company based in Irlam. This role involves interacting with customers both over the phone and via email, offering pricing information and creating personalised quotes to meet the specific needs of each business. The company is committed to its employees' professional growth, offering outstanding training programmes, a supportive and friendly team environment, and opportunities for long-term career development. The Role: This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly. Managing your designated key customer accounts Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly Providing pricing and product information to your customers via email Responding to emails and taking incoming phone calls Updating the quotation system with information, such as volume, quantities and technical specifications Matching invoices with delivery notes Collaborating with the wider team regarding stock updates and deliveries Ensuring all customer information, is entered accurately on the CRM system The Person: We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates: Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided). Additional Information This is a full time office based role Hours of work are between 8.30am and 5pm (8.30am to 4.30pm or 9am to 5pm) Early Friday finish (on rota), if working compressed hours No weekend working Salary up to 29,000 depending on experience Flexible holidays Increasing holiday entitlement Additional days holiday for your birthday Life insurance, company pension scheme Discount shopping via Perks at Work Casual dress on a Friday
Job Title: Sales Advisor Salary: £24,000 + Bonus Location: Cheltenham Are you someone who has experience within customer service? Are you someone who has a passion for design? Do you love upselling and speaking through products with customers? Based in Cheltenham, you will be working with customers, interior designers and retail customers advising them on products, upselling and answering any questions and queries. You will also have excellent administration experience processing orders through the system. Working Monday Friday 09 00 with occasional Saturdays during peak periods. Benefits: Monthly bonus on top of your base salary. Holiday entitlement plus 8 bank holidays. Excellent career progression opportunities. Brilliant training provided. Friendly and sociable team. Pension scheme. Full induction. Funded social events and meals out. Christmas party. Employee discount. Onsite parking. Roles and Responsibilities: Provide excellent customer service via phone and email and social media platforms. Liasing with suppliers and updating customers on delivery queries. Gaining product knowledge to advise customers. Processing customers orders online. Taking customer payments. Updating customer information onto customer CRM systems. Upselling on products. Skills and Attributes: Customer Service experience within an office is beneficial but not essential. Understanding of different materials is beneficial but not essential. Highly organised. Ability to use different social media platforms. Self-motivated. If this position is of interest, please apply to today. RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application. COM1
Apr 18, 2024
Full time
Job Title: Sales Advisor Salary: £24,000 + Bonus Location: Cheltenham Are you someone who has experience within customer service? Are you someone who has a passion for design? Do you love upselling and speaking through products with customers? Based in Cheltenham, you will be working with customers, interior designers and retail customers advising them on products, upselling and answering any questions and queries. You will also have excellent administration experience processing orders through the system. Working Monday Friday 09 00 with occasional Saturdays during peak periods. Benefits: Monthly bonus on top of your base salary. Holiday entitlement plus 8 bank holidays. Excellent career progression opportunities. Brilliant training provided. Friendly and sociable team. Pension scheme. Full induction. Funded social events and meals out. Christmas party. Employee discount. Onsite parking. Roles and Responsibilities: Provide excellent customer service via phone and email and social media platforms. Liasing with suppliers and updating customers on delivery queries. Gaining product knowledge to advise customers. Processing customers orders online. Taking customer payments. Updating customer information onto customer CRM systems. Upselling on products. Skills and Attributes: Customer Service experience within an office is beneficial but not essential. Understanding of different materials is beneficial but not essential. Highly organised. Ability to use different social media platforms. Self-motivated. If this position is of interest, please apply to today. RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application. COM1
Are you charismatic, confident, energetic, and like to meet and greet new people every day? If so why not join our team at Snappy Snaps Chelsea! We are seeking for new full time colleague to come and join us at our Snappy Snaps store in Chelsea This is a permanent role where you will be presented with an excellent opportunity to gain experience in sales, digital and analogue photography and printing. You will be working in a fast paced environment with on the job training. our ideal candidate will be able to: Manage time effectively and be punctual Be able to work flexible every day of the week Be retail-minded, someone who enjoys selling and communicating with customers Be presentable and professional as you will be the face of the brand Be able to work well under pressure, work to tight deadlines, and be able to multi-task Be able to work Independently as well as a part of a team Have skills in IT and Photo Editing Tasks and responsibilities Customer assistance/Sales Taking Passport and ID photos Photo Printing Photo Restoration Creating Photo Gifts and Wall Art Poster/Canvas Creating Stock replenishment /Ordering General House Keeping Operating the till looking forward to hear from you!
Apr 18, 2024
Full time
Are you charismatic, confident, energetic, and like to meet and greet new people every day? If so why not join our team at Snappy Snaps Chelsea! We are seeking for new full time colleague to come and join us at our Snappy Snaps store in Chelsea This is a permanent role where you will be presented with an excellent opportunity to gain experience in sales, digital and analogue photography and printing. You will be working in a fast paced environment with on the job training. our ideal candidate will be able to: Manage time effectively and be punctual Be able to work flexible every day of the week Be retail-minded, someone who enjoys selling and communicating with customers Be presentable and professional as you will be the face of the brand Be able to work well under pressure, work to tight deadlines, and be able to multi-task Be able to work Independently as well as a part of a team Have skills in IT and Photo Editing Tasks and responsibilities Customer assistance/Sales Taking Passport and ID photos Photo Printing Photo Restoration Creating Photo Gifts and Wall Art Poster/Canvas Creating Stock replenishment /Ordering General House Keeping Operating the till looking forward to hear from you!
Location: Hinckley, Leicestershire Hours of Work - 40hrs/week - Mon-Fri between the hours of 9am - 8pm, flexible working pattern. Salary - £24k (OTE circa £30K) The Role Are you looking for the first step into the Mortgage Industry? If so, this is an opportunity that you should not miss! Scout Financial Services are on a mission to become a leading player in the UK mortgage sector. We aim to be the trusted broker of choice, helping customers achieve their property goals by proudly providing a lifetime of financial advice. With a dedication to continuous professional development and a structured training and development plan this would be a fantastic first step into a successful Mortgage career. What you'll be doing Contact Yopa Estate Agency clients- buyers & sellers to build relationships and secure financial services appointments Build and nurture robust relationships with clients and colleagues and seize every lead opportunity available. Understand the wide range of products & services that are available to our Brokers Work closely with Scout's dedicated Mortgage Administrators & Brokers to ensure cases are completed efficiently and in line with FCA regulations. Completion of Cemap or equivalent on achieving set milestones Skills and Experience Required Previous experience working within a sales environment CeMAP qualified advantageous not essential Evidence being customer focused Have a drive and a passion to achieve and succeed Demonstrate the ability to work towards and exceed targets and goals Work together with your colleagues to uphold Scouts company values Demonstrate a strong commitment to continuous learning and education as an essential quality for this trainee position. What you will receive Hybrid working Dedicated training and development on your Mortgage broker journey Enrolment into an Aviva Workplace Pension Scheme (opt-out available) 22 days annual leave per annum Access to exclusive DMGT Group Discounts for hundreds of retailers across 26+ categories including travel & getaways, fashion, electronics, food & drink and entertainment. Refer-a-friend bonus scheme. Good luck!
Apr 18, 2024
Full time
Location: Hinckley, Leicestershire Hours of Work - 40hrs/week - Mon-Fri between the hours of 9am - 8pm, flexible working pattern. Salary - £24k (OTE circa £30K) The Role Are you looking for the first step into the Mortgage Industry? If so, this is an opportunity that you should not miss! Scout Financial Services are on a mission to become a leading player in the UK mortgage sector. We aim to be the trusted broker of choice, helping customers achieve their property goals by proudly providing a lifetime of financial advice. With a dedication to continuous professional development and a structured training and development plan this would be a fantastic first step into a successful Mortgage career. What you'll be doing Contact Yopa Estate Agency clients- buyers & sellers to build relationships and secure financial services appointments Build and nurture robust relationships with clients and colleagues and seize every lead opportunity available. Understand the wide range of products & services that are available to our Brokers Work closely with Scout's dedicated Mortgage Administrators & Brokers to ensure cases are completed efficiently and in line with FCA regulations. Completion of Cemap or equivalent on achieving set milestones Skills and Experience Required Previous experience working within a sales environment CeMAP qualified advantageous not essential Evidence being customer focused Have a drive and a passion to achieve and succeed Demonstrate the ability to work towards and exceed targets and goals Work together with your colleagues to uphold Scouts company values Demonstrate a strong commitment to continuous learning and education as an essential quality for this trainee position. What you will receive Hybrid working Dedicated training and development on your Mortgage broker journey Enrolment into an Aviva Workplace Pension Scheme (opt-out available) 22 days annual leave per annum Access to exclusive DMGT Group Discounts for hundreds of retailers across 26+ categories including travel & getaways, fashion, electronics, food & drink and entertainment. Refer-a-friend bonus scheme. Good luck!
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range click apply for full job details
Apr 18, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range click apply for full job details
Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) page is loaded Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) Apply locations London, United Kingdom Cardiff, United Kingdom Manchester, United Kingdom Edinburgh, United Kingdom Horsham, United Kingdom time type Full time posted on Posted Yesterday job requisition id R ERM is a leading global provider of environmental, health, safety, risk, social consulting and sustainability related services. We work with the world's leading organizations, delivering innovative solutions and helping them to understand and manage their sustainability challenges. The key sectors we serve include finance, oil & gas, mining & metals, energy transition, power, manufacturing & pharmaceutical, chemical, and technology, media & telecommunications. All face critical sustainability challenges and our clients in these and many other areas rely on our ability to assist them to operate more sustainably, which has a positive impact on our environment. Why you will be a great addition to ERM ERM wants to speak with you, a talented Senior / Managing Consultant, about joining our Technical Safety team. The role will be based in one of our UK office locations (key locations include London, Manchester, Horsham and Edinburgh). There will be a requirement for some office working, however we offer flexible working arrangements. ERM, offering you a rewarding professional life ERM care about our people. Safety, both physical and mental, are fundamental to our business. We believe people operate at their best when they are happy, and we have several benefits and internal programmes aimed to achieve this. We offer a flexible working environment to accommodate our personal needs. Moreover our people are respectful, open-minded and enjoy collaboration with colleagues across service lines and geographies. Duties include: The role is an exciting opportunity to provide input to a range of high profile projects for Clients, aimed primarily at helping them identify and assess their major hazard risks, ensure they meet regulatory compliance, and offering solutions as to how they may reduce their risks further. You will support the successful delivery of ERM proposals and projects by adhering to client requirements and identifying opportunities for evolving services in line with client needs. The ideal candidate will be educated to degree level in Chemical Engineering, or a related science or engineering discipline. Main responsibilities: Use computer models to predict the severity of fires, explosions and toxic releases, and model the impacts that these could have on workers and nearby populations as well as determining the likelihood of large scale accidents (and thereby corresponding risk levels). Experience working in high hazard sites and specifically experience with COMAH and / or offshore safety case projects would be highly desirable. Develop tools and processes that will be used by other members of the team. Experience in software such as use of macros in excel, PowerBI and coding would be highly desirable. Implement hazard identification techniques and risk assessment. Ability to read engineering drawings (e.g. Process Flow Diagrams, P&IDs) would be required. Have experience in workshops including HAZID, HAZOP and SIL. The ideal candidate will have experience chairing some of these workshops and be keen to develop this skill. Provide technical insight and review, to ensure that the quality of project deliverables represent ERM standards and are in line with client needs. You must have a desire to be involved in business development, to foster relationships with existing and new clients. Previous experience in being involved in business development is desired. You will be tasked with making a positive contribution to the risk team by being actively involved in project work and in the development of support functions/ techniques that would aid project delivery. Involvement in the day-to-day mentoring of junior team members. Ensure client satisfaction through project communication and engagement. Be accountable for meeting personal billability at the budgeted rate and personal sales contribution targets. Behavioural attributes required Clear commercial focus and understanding Collaborative team player Willingness to be accountable for high quality deliverables and business outcomes Clear focus on delivering exceptional client value The ideal candidate shall have a keen interest in energy transition Our benefits: We offer flexible working to suit your life - need to do the school run? Not a problem! More productive and happy if you work from home a few days per week? Go ahead! On top of your annual salary you'll have 25 days annual leave + public holidays, annual salary review and performance related bonus, private medical insurance, medical cash plan, life assurance, income protection, employee assistance programme, volunteering and Give As You Earn opportunities, travel season ticket loan, premium account for Calm (the app for sleep and meditation), Cycle2Work Scheme, discounts on gym membership and gift cards for a wide variety of retailers and restaurants, and we'll double match your 3% pension contribution. We offer employees a Safety First, diverse and inclusive culture in which difference is embraced, valued and celebrated. With a robust career framework in place and 20+ technical communities of global experts you can join, there are great opportunities to advance your career here at ERM. Similar Jobs (5) Managing Consultant- Net Zero, SBTi (Mid-Senior Level) locations 5 Locations time type Full time posted on Posted 15 Days Ago EIA Managing Consultant: Industrial Decarbonisation (Mid-Senior Level) locations 10 Locations time type Full time posted on Posted 22 Days Ago Managing Consultant - Corporate Sustainability, CSRD, Technology sector (Mid-Senior Level) locations 4 Locations time type Full time posted on Posted 30+ Days Ago We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.
Apr 18, 2024
Full time
Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) page is loaded Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) Apply locations London, United Kingdom Cardiff, United Kingdom Manchester, United Kingdom Edinburgh, United Kingdom Horsham, United Kingdom time type Full time posted on Posted Yesterday job requisition id R ERM is a leading global provider of environmental, health, safety, risk, social consulting and sustainability related services. We work with the world's leading organizations, delivering innovative solutions and helping them to understand and manage their sustainability challenges. The key sectors we serve include finance, oil & gas, mining & metals, energy transition, power, manufacturing & pharmaceutical, chemical, and technology, media & telecommunications. All face critical sustainability challenges and our clients in these and many other areas rely on our ability to assist them to operate more sustainably, which has a positive impact on our environment. Why you will be a great addition to ERM ERM wants to speak with you, a talented Senior / Managing Consultant, about joining our Technical Safety team. The role will be based in one of our UK office locations (key locations include London, Manchester, Horsham and Edinburgh). There will be a requirement for some office working, however we offer flexible working arrangements. ERM, offering you a rewarding professional life ERM care about our people. Safety, both physical and mental, are fundamental to our business. We believe people operate at their best when they are happy, and we have several benefits and internal programmes aimed to achieve this. We offer a flexible working environment to accommodate our personal needs. Moreover our people are respectful, open-minded and enjoy collaboration with colleagues across service lines and geographies. Duties include: The role is an exciting opportunity to provide input to a range of high profile projects for Clients, aimed primarily at helping them identify and assess their major hazard risks, ensure they meet regulatory compliance, and offering solutions as to how they may reduce their risks further. You will support the successful delivery of ERM proposals and projects by adhering to client requirements and identifying opportunities for evolving services in line with client needs. The ideal candidate will be educated to degree level in Chemical Engineering, or a related science or engineering discipline. Main responsibilities: Use computer models to predict the severity of fires, explosions and toxic releases, and model the impacts that these could have on workers and nearby populations as well as determining the likelihood of large scale accidents (and thereby corresponding risk levels). Experience working in high hazard sites and specifically experience with COMAH and / or offshore safety case projects would be highly desirable. Develop tools and processes that will be used by other members of the team. Experience in software such as use of macros in excel, PowerBI and coding would be highly desirable. Implement hazard identification techniques and risk assessment. Ability to read engineering drawings (e.g. Process Flow Diagrams, P&IDs) would be required. Have experience in workshops including HAZID, HAZOP and SIL. The ideal candidate will have experience chairing some of these workshops and be keen to develop this skill. Provide technical insight and review, to ensure that the quality of project deliverables represent ERM standards and are in line with client needs. You must have a desire to be involved in business development, to foster relationships with existing and new clients. Previous experience in being involved in business development is desired. You will be tasked with making a positive contribution to the risk team by being actively involved in project work and in the development of support functions/ techniques that would aid project delivery. Involvement in the day-to-day mentoring of junior team members. Ensure client satisfaction through project communication and engagement. Be accountable for meeting personal billability at the budgeted rate and personal sales contribution targets. Behavioural attributes required Clear commercial focus and understanding Collaborative team player Willingness to be accountable for high quality deliverables and business outcomes Clear focus on delivering exceptional client value The ideal candidate shall have a keen interest in energy transition Our benefits: We offer flexible working to suit your life - need to do the school run? Not a problem! More productive and happy if you work from home a few days per week? Go ahead! On top of your annual salary you'll have 25 days annual leave + public holidays, annual salary review and performance related bonus, private medical insurance, medical cash plan, life assurance, income protection, employee assistance programme, volunteering and Give As You Earn opportunities, travel season ticket loan, premium account for Calm (the app for sleep and meditation), Cycle2Work Scheme, discounts on gym membership and gift cards for a wide variety of retailers and restaurants, and we'll double match your 3% pension contribution. We offer employees a Safety First, diverse and inclusive culture in which difference is embraced, valued and celebrated. With a robust career framework in place and 20+ technical communities of global experts you can join, there are great opportunities to advance your career here at ERM. Similar Jobs (5) Managing Consultant- Net Zero, SBTi (Mid-Senior Level) locations 5 Locations time type Full time posted on Posted 15 Days Ago EIA Managing Consultant: Industrial Decarbonisation (Mid-Senior Level) locations 10 Locations time type Full time posted on Posted 22 Days Ago Managing Consultant - Corporate Sustainability, CSRD, Technology sector (Mid-Senior Level) locations 4 Locations time type Full time posted on Posted 30+ Days Ago We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
Apr 18, 2024
Full time
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
Job Title: Customer Support Advisor Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products. About The Role: Are you looking for an exciting, challenging and rewarding long-term career opportunity? We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further. The successful candidate with be provided with full and comprehensive training. Duties and Responsibilities: Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email) Providing customers with quotations for products Answering queries in terms of stock, delivery times, accounts, and production Processing sales orders Providing support to external sales personnel Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order About You: Confidence, charisma and keen to progress a long-term career Some experience within a sales or customer service environment / familiar with client interactions Keen eye for detail Strong verbal and written communication skills Good administrative, organisational and time management skills Good team player Ability to solve problems Commercial awareness and professional Willing to learn Valid UK Driving Licence (Desirable) Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programmes Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site social space Dress Down Friday Team building days Paid charity days Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role. The Glasdon Group Limited is an equal opportunities employer.
Apr 18, 2024
Full time
Job Title: Customer Support Advisor Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products. About The Role: Are you looking for an exciting, challenging and rewarding long-term career opportunity? We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further. The successful candidate with be provided with full and comprehensive training. Duties and Responsibilities: Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email) Providing customers with quotations for products Answering queries in terms of stock, delivery times, accounts, and production Processing sales orders Providing support to external sales personnel Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order About You: Confidence, charisma and keen to progress a long-term career Some experience within a sales or customer service environment / familiar with client interactions Keen eye for detail Strong verbal and written communication skills Good administrative, organisational and time management skills Good team player Ability to solve problems Commercial awareness and professional Willing to learn Valid UK Driving Licence (Desirable) Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programmes Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site social space Dress Down Friday Team building days Paid charity days Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role. The Glasdon Group Limited is an equal opportunities employer.
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Apr 18, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks