Salesforce Technical Architect Location: Remote / London Salary: 95,000 Expires: 29/04/2024 Our mission: MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. About the role: We?re looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert, responsible for ensuring our Salesforce implementation is developed to a high standard, is scalable, supportable, secure, performant and meets the needs of our customers and the business. As our Salesforce Technical Architect, you?ll be working on a variety of different business functions and customer services. You?ll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management of homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical leadership, authority and governance to ensure solutions and technical specifications are achievable and are designed and developed to a high standard. You?ll define and document technical solutions and architectural patterns, and enforce best practices and methodologies for configuration, coding, testing, deployment, and documentation, enabling development teams to implement solutions consistently well. You'll play a hands-on role across product teams, carrying out the technical development of Salesforce core products, and ensuring a low code / no code approach is taken to achieve solutions. Where customed code is required, you?ll ensure Salesforce best practices when creating Lightning web components, Apex classes and triggers. You?ll work closely with our in-house Salesforce team to develop their skills, carrying out development activities as required, including regular pair programming sessions and code reviews. You?ll lead the rationale and requirements for any platform improvement work, including code refactoring and reengineering to ensure our implementation meets best practice guidelines, and is secure and scalable. You?ll take responsibility for planning and carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads. The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, you?ll be responsible for making sure the Salesforce integrations are implemented securely and that the data that flows between Salesforce and integrated systems is understood and secure in transit. Supported by the Info Sec team, you?ll be responsible for carrying out regular security reviews of the platform, taking ownership of ongoing remediation work and implementing best practice guidance to ensure the platform remains secure. You?ll take a proactive role working with other organisations in our sector to define and create shareable domain focussed Salesforce solutions, ensuring MTVH are influencing what the future of a modern housing association looks like using Salesforce. What you'll need to succeed: You ? are highly technical and confident providing technical leadership, management, and mentorship. are effective and comfortable owning the responsibility for the technical implementation of a large-scale Salesforce implementation have 8+ years of implementation experience, including development, across the full software development lifecycle. have held an architect or senior developer role on multiple complex deployments. have 4+ years of experience on the Lightning Platform with at least one of those in a lead role, implementing Salesforce applications and technologies. have a broad range of Salesforce certifications, including Platform Developer and certified Technical Architect Certification (CTA601), or evidence of working towards the CTA certification have advanced knowledge and experience developing Apex classes and triggers, Lightning Web Components and Visualforce have advanced knowledge and experience of Salesforce CRM products and services, including Service Cloud, Experience Cloud, Sales Cloud & Pardot have significant integrations experience, including custom API, data integrations (Informatica / MuleSoft), Outlook and CTI integrations. have demonstrable experience and knowledge of cyber and data security best practices relevant to Salesforce, including Salesforce-specific security features, data encryption, data retention, backup and recovery and compliance regulations. have experience developing object-oriented design patterns. experience using GitHub and Salesforce DevOps Centre are proficient in SQL, JavaScript & HTML Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 15, 2024
Full time
Salesforce Technical Architect Location: Remote / London Salary: 95,000 Expires: 29/04/2024 Our mission: MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. About the role: We?re looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert, responsible for ensuring our Salesforce implementation is developed to a high standard, is scalable, supportable, secure, performant and meets the needs of our customers and the business. As our Salesforce Technical Architect, you?ll be working on a variety of different business functions and customer services. You?ll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management of homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical leadership, authority and governance to ensure solutions and technical specifications are achievable and are designed and developed to a high standard. You?ll define and document technical solutions and architectural patterns, and enforce best practices and methodologies for configuration, coding, testing, deployment, and documentation, enabling development teams to implement solutions consistently well. You'll play a hands-on role across product teams, carrying out the technical development of Salesforce core products, and ensuring a low code / no code approach is taken to achieve solutions. Where customed code is required, you?ll ensure Salesforce best practices when creating Lightning web components, Apex classes and triggers. You?ll work closely with our in-house Salesforce team to develop their skills, carrying out development activities as required, including regular pair programming sessions and code reviews. You?ll lead the rationale and requirements for any platform improvement work, including code refactoring and reengineering to ensure our implementation meets best practice guidelines, and is secure and scalable. You?ll take responsibility for planning and carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads. The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, you?ll be responsible for making sure the Salesforce integrations are implemented securely and that the data that flows between Salesforce and integrated systems is understood and secure in transit. Supported by the Info Sec team, you?ll be responsible for carrying out regular security reviews of the platform, taking ownership of ongoing remediation work and implementing best practice guidance to ensure the platform remains secure. You?ll take a proactive role working with other organisations in our sector to define and create shareable domain focussed Salesforce solutions, ensuring MTVH are influencing what the future of a modern housing association looks like using Salesforce. What you'll need to succeed: You ? are highly technical and confident providing technical leadership, management, and mentorship. are effective and comfortable owning the responsibility for the technical implementation of a large-scale Salesforce implementation have 8+ years of implementation experience, including development, across the full software development lifecycle. have held an architect or senior developer role on multiple complex deployments. have 4+ years of experience on the Lightning Platform with at least one of those in a lead role, implementing Salesforce applications and technologies. have a broad range of Salesforce certifications, including Platform Developer and certified Technical Architect Certification (CTA601), or evidence of working towards the CTA certification have advanced knowledge and experience developing Apex classes and triggers, Lightning Web Components and Visualforce have advanced knowledge and experience of Salesforce CRM products and services, including Service Cloud, Experience Cloud, Sales Cloud & Pardot have significant integrations experience, including custom API, data integrations (Informatica / MuleSoft), Outlook and CTI integrations. have demonstrable experience and knowledge of cyber and data security best practices relevant to Salesforce, including Salesforce-specific security features, data encryption, data retention, backup and recovery and compliance regulations. have experience developing object-oriented design patterns. experience using GitHub and Salesforce DevOps Centre are proficient in SQL, JavaScript & HTML Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS). We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business join us as we play our part in making the world a more stable, safer, and fair place. ABOUT THE ROLE As the Director of Employer Engagement, you will oversee one of our most important functions - managing engagement with the employers who support and recruit our students in the latter parts of their bootcamps and as they embark on the next phase of their career journey. You will develop these functions and in particular oversee, build, and scale a team that grows our relationships with new prospective and existing employer partners. You will work cross-functionally with our marketing, student success, career services, and alumni relations teams to ensure a robust and comprehensive series of employer-focused events are offered to students. You will also work with our admissions and university partner teams departments to coordinate employer involvement with top-of-the-funnel, high-impact events for prospective bootcamp students. You will also oversee the career outcomes for a substantial cohort of students (1k+ per year) coming through our government-funded programs across the U.K, and be jointly responsible for these ultimate career outcomes alongside our Director of Employer Relations. This is a senior role which will also work with and influence the wider business and critical university partnerships. As the Director of Employer Engagement, you will play a key role in securing new scholarship funding for students by the track record built in your team with respect to graduate outcomes and proof of employer engagement at the pre-recruitment, recruitment, delivery, and post-graduation stage of our UK government-funded bootcamps and commercially sold bootcamps You should be motivated with the knowledge that our courses and education methodology change the lives of people for the better. You must be ambitious and want to make the most of the opportunity you will have being a core part of a small but fast-growing organisation. RESPONSIBILITIES Drive the overall event vision and execution of HyperionDev's employer-focused events (including but not limited to) student-facing Job Fairs, Employer Assessment days, Employer spotlight sessions, Alumni events, industry panels, tech talks, and Student Interview days with engaged employers, across all markets and programmes including our UK government-funded bootcamps and commercially sold bootcamps in 4+ international markets Build the systems and team to track KPIs related to event success with a focus on successful graduate outcomes being achieved as a result of the high-impact employer events your team leads. Support and lead a number of teammates focused on growing relationships with prospective employers of entry-level tech talent who are interested in engaging with and recruiting HyperionDev bootcamp graduates. Lead the continued engagement of HyperionDev bootcamp alum (across both commercial & government-funded program models) and lead the development of an engaged HyperionDev alumni network. Partner with HyperionDev's marketing & admissions team to create high-impact, top-of-the-funnel events focused on driving new student enrollment via employer engagement, as well as facilitating the tracking and reporting back of high-visibility career outcomes and graduate success stories, supported by your teams engagement with the alumni base. Manage and grow university relationships with career services and other relevant departments, as we accelerate graduate outcomes from university-branded or certified bootcamps, such as our University of Edinburgh bootcamp graduates (the top-ranked Computer Science & AI university department in the UK). REQUIREMENTS Minimum: Demonstrable experience at executive level in operational and strategic management, leading project delivery, business development and account management, with at least 5 years of experience leading operational teams in the UK, EU, or Australia At least 3 years of experience directly relevant to securing entry-level / graduate / junior tech positions in software engineering, data science, web development or a related tech field. This experience may be in internal or external recruitment or through similar companies that help students change or improve their careers Strong leadership and people management skills Excellent verbal and written communication skills Undergraduate degree in business, management, law or a relevant field Extremely strong business acumen Preferred: 2 years of experience in the apprenticeships market of the UK, specifically related to measuring the progress and outcomes of an apprenticeship audit/employers supporting apprenticeships 2 years of experience related to running the alumni engagement function of an online education organisation or business Experience as a key stakeholder in DfE/Ofsted audits 2 years of experience in technical assessments and the tech recruitment industry, ie work related to improving the pass rate of graduates through assessment processes such as an on-site coding test, Hackerank tests etc 2 years of experience working in external or internal tech recruitment/placement related to hiring non-traditional/diverse graduates, e.g. bootcamp/apprenticeship graduates 2 years of experience in a leadership role in a fast-growing tech scaleup company 1 year of experience related to tech education, bootcamp education, or computer science education 1 year experience related to diversity in talent acquisition in the UK / Europe / Australia 1 year of experience working with university career services teams to market graduates, run career expos, engage with employers or other relevant work BENEFITS Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. Annual leave and medical benefits: We provide 25 annual leave days as part of our leave policy. Learn new tech skills: You can do 1 free bootcamp per employee per year with a 50% family discount. Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best in edtech and developer education. Join one of the most ambitious and highest-performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, and Yoco. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. OUR VALUES We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.
Apr 15, 2024
Full time
ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS). We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business join us as we play our part in making the world a more stable, safer, and fair place. ABOUT THE ROLE As the Director of Employer Engagement, you will oversee one of our most important functions - managing engagement with the employers who support and recruit our students in the latter parts of their bootcamps and as they embark on the next phase of their career journey. You will develop these functions and in particular oversee, build, and scale a team that grows our relationships with new prospective and existing employer partners. You will work cross-functionally with our marketing, student success, career services, and alumni relations teams to ensure a robust and comprehensive series of employer-focused events are offered to students. You will also work with our admissions and university partner teams departments to coordinate employer involvement with top-of-the-funnel, high-impact events for prospective bootcamp students. You will also oversee the career outcomes for a substantial cohort of students (1k+ per year) coming through our government-funded programs across the U.K, and be jointly responsible for these ultimate career outcomes alongside our Director of Employer Relations. This is a senior role which will also work with and influence the wider business and critical university partnerships. As the Director of Employer Engagement, you will play a key role in securing new scholarship funding for students by the track record built in your team with respect to graduate outcomes and proof of employer engagement at the pre-recruitment, recruitment, delivery, and post-graduation stage of our UK government-funded bootcamps and commercially sold bootcamps You should be motivated with the knowledge that our courses and education methodology change the lives of people for the better. You must be ambitious and want to make the most of the opportunity you will have being a core part of a small but fast-growing organisation. RESPONSIBILITIES Drive the overall event vision and execution of HyperionDev's employer-focused events (including but not limited to) student-facing Job Fairs, Employer Assessment days, Employer spotlight sessions, Alumni events, industry panels, tech talks, and Student Interview days with engaged employers, across all markets and programmes including our UK government-funded bootcamps and commercially sold bootcamps in 4+ international markets Build the systems and team to track KPIs related to event success with a focus on successful graduate outcomes being achieved as a result of the high-impact employer events your team leads. Support and lead a number of teammates focused on growing relationships with prospective employers of entry-level tech talent who are interested in engaging with and recruiting HyperionDev bootcamp graduates. Lead the continued engagement of HyperionDev bootcamp alum (across both commercial & government-funded program models) and lead the development of an engaged HyperionDev alumni network. Partner with HyperionDev's marketing & admissions team to create high-impact, top-of-the-funnel events focused on driving new student enrollment via employer engagement, as well as facilitating the tracking and reporting back of high-visibility career outcomes and graduate success stories, supported by your teams engagement with the alumni base. Manage and grow university relationships with career services and other relevant departments, as we accelerate graduate outcomes from university-branded or certified bootcamps, such as our University of Edinburgh bootcamp graduates (the top-ranked Computer Science & AI university department in the UK). REQUIREMENTS Minimum: Demonstrable experience at executive level in operational and strategic management, leading project delivery, business development and account management, with at least 5 years of experience leading operational teams in the UK, EU, or Australia At least 3 years of experience directly relevant to securing entry-level / graduate / junior tech positions in software engineering, data science, web development or a related tech field. This experience may be in internal or external recruitment or through similar companies that help students change or improve their careers Strong leadership and people management skills Excellent verbal and written communication skills Undergraduate degree in business, management, law or a relevant field Extremely strong business acumen Preferred: 2 years of experience in the apprenticeships market of the UK, specifically related to measuring the progress and outcomes of an apprenticeship audit/employers supporting apprenticeships 2 years of experience related to running the alumni engagement function of an online education organisation or business Experience as a key stakeholder in DfE/Ofsted audits 2 years of experience in technical assessments and the tech recruitment industry, ie work related to improving the pass rate of graduates through assessment processes such as an on-site coding test, Hackerank tests etc 2 years of experience working in external or internal tech recruitment/placement related to hiring non-traditional/diverse graduates, e.g. bootcamp/apprenticeship graduates 2 years of experience in a leadership role in a fast-growing tech scaleup company 1 year of experience related to tech education, bootcamp education, or computer science education 1 year experience related to diversity in talent acquisition in the UK / Europe / Australia 1 year of experience working with university career services teams to market graduates, run career expos, engage with employers or other relevant work BENEFITS Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. Annual leave and medical benefits: We provide 25 annual leave days as part of our leave policy. Learn new tech skills: You can do 1 free bootcamp per employee per year with a 50% family discount. Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best in edtech and developer education. Join one of the most ambitious and highest-performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, and Yoco. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. OUR VALUES We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.
Employer description: Option Systems provide commercial software to the Clothing and Footwear industries. We are a privately owned Company and our applications are designed, developed and implemented by ourselves. All applications are developed and supported out of our Leicester based head offices. We have a number of distributors around the world. From the UK we directly support customer in UK, Europe, US and Canada along with our distributors in South Africa, US and Sri Lanka. All employees work closely together and there is an atmosphere of cooperation and helping each other out. We have very low staff turnover with the vast majority of the staff having over 15 years with the business. Overview: We are now looking for a Support Analyst Apprentice to undertake a Business Analyst Apprenticeship with us. Responsibilities: will include but not be limited to: Understand the functionality of the ERP application, to enable effective support this could be extended to other applications at a later date Accept customer/distributor queries however received and record in the Helpdesk application Assess the issue and try and recreate within the application Where programming work is required will clearly document the requirements for the developer to work to If the issue is customer understanding you will need to clearly explain either in writing or verbally the solution so that the customer understands Keep the Helpdesk application and customer/distributor appraised of the status of the issue What we are looking for: Desirable skills: A logical, inquisitive, analytical mind Ability to work independently and as a team Ability to work under pressure is essential Ability to understand the issue such that any programmatic resolution can be appropriately tested Entry requirements: The entry requirements for this programme are as follows: Level 3 Qualification + at least 12 months of work experience + robust onboarding plan (learner must work in the organisation for 3 months before signing up) OR business-related degree e.g: business, finance, economics, maths, etc. OR non-business-related degree + at least 6 months of work experience OR existing staff member with 2+ years of work experience Work experience relates to any valid work experience Existing staff work experience should not be in a business analyst role You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Salary: £15,000 - £18,000 per annum. Future prospects: 92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: QA s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive year Additional information: Frequency: Per year Employment type: Full-time
Nov 26, 2022
Full time
Employer description: Option Systems provide commercial software to the Clothing and Footwear industries. We are a privately owned Company and our applications are designed, developed and implemented by ourselves. All applications are developed and supported out of our Leicester based head offices. We have a number of distributors around the world. From the UK we directly support customer in UK, Europe, US and Canada along with our distributors in South Africa, US and Sri Lanka. All employees work closely together and there is an atmosphere of cooperation and helping each other out. We have very low staff turnover with the vast majority of the staff having over 15 years with the business. Overview: We are now looking for a Support Analyst Apprentice to undertake a Business Analyst Apprenticeship with us. Responsibilities: will include but not be limited to: Understand the functionality of the ERP application, to enable effective support this could be extended to other applications at a later date Accept customer/distributor queries however received and record in the Helpdesk application Assess the issue and try and recreate within the application Where programming work is required will clearly document the requirements for the developer to work to If the issue is customer understanding you will need to clearly explain either in writing or verbally the solution so that the customer understands Keep the Helpdesk application and customer/distributor appraised of the status of the issue What we are looking for: Desirable skills: A logical, inquisitive, analytical mind Ability to work independently and as a team Ability to work under pressure is essential Ability to understand the issue such that any programmatic resolution can be appropriately tested Entry requirements: The entry requirements for this programme are as follows: Level 3 Qualification + at least 12 months of work experience + robust onboarding plan (learner must work in the organisation for 3 months before signing up) OR business-related degree e.g: business, finance, economics, maths, etc. OR non-business-related degree + at least 6 months of work experience OR existing staff member with 2+ years of work experience Work experience relates to any valid work experience Existing staff work experience should not be in a business analyst role You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Salary: £15,000 - £18,000 per annum. Future prospects: 92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: QA s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive year Additional information: Frequency: Per year Employment type: Full-time
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
Sep 19, 2022
Full time
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
Sep 19, 2022
Full time
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
Sep 19, 2022
Full time
In a nutshell We are looking for a talented, creative designer that supports the Curriculum and Learning Technology team in delivering and maintaining a high standard of learning resource material for our apprentice learners across a wide range of industry sectors. This role will involve creating content using Articulate 360 and Storyline as well as a wide range of Adobe CC Suite software. It would also involve receiving briefs from our subject matter experts, and storyboards from our Learning Experience Designers to create content and innovative solutions. You will be part of a highly motivated team where you will be working with your colleagues to create, publish, edit, and maintain a wide range of digital content. This role can be undertaken on a remote basis from home, with occasional travel to central locations for team meetings. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship). What will you be doing? Reporting to the Learning Experience Design Manager, key accountabilities include: Work with Learning Experience Designers and sector Design Specialists to create new learning content. Follow all Lifetime's brand standards and uphold to the highest standard. Content testing for compatibility on multiple devices and finalise content for publication on LMS. Adhere to content control measures and processes (governance & moderation) to ensure that content is organised and up to date. What will you bring to the role? To apply for this role you will need experience in creating: eLearning using Articulate 360 and Storyline. A range of multimedia learning materials using the Adobe creative suite including Photoshop, Illustrator, XD, Premier Pro and After Effects. You will also need to: Have strong design and presentation skills. Have experience in reviewing document content and proof reading. Translate written instruction into visual design. Be IT literate with experience of working with learning platforms. Demonstrate creative initiative and attention to detail. Have excellent verbal and written communication skills. Hold GCSE or equivalent in English and maths and ICT. It would be great if you had: Experience in learning provision. Experience in using technology as a teaching, learning and communication tool. Ability to work effectively, remotely & autonomously. Strong Microsoft skills using Word, Excel, PowerPoint, Teams, SharePoint. Passion for social and collaborative learning. Animated videos using After Effects and Premier Pro. If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Dedicated CPD time every month for development Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be: Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work. All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.
Do you want to get practical, hands-on experience learning how to develop software for a major organisation with big digital ambitions as well as gaining a BSc (Hons) degree? Do you have a passion for technology, with some understanding or experience of coding? Are you intrigued by technology and what it can do (regardless of what you've studied)? Do you want to work for a company that prioritises wellbeing? If so, a Technology Apprenticeship could be just what you're looking for. As the UK's largest insurer, a FTSE 100 company and a global leader in our industry, our Technology teams are crucial to our success. We truly believe our Technology community is amongst the most talented and supportive anywhere. Without their skills and ideas, we wouldn't be the company we are today. But we're not the kind of organisation that gets complacent. We want to keep investing in our technology, and more importantly, we want to keep investing in the people behind our technology. That's why our Apprentice jobs are permanent from day one. Technology careers for diverse Apprentices New insights, perspectives and diversity of thought are all invaluable to us. Which is why you don't need to have studied IT previously to join us in Technology. Our previous recruits have studied everything from History to Maths, from Computer Science to Business Studies, and they're all equally brilliant. We have a real variety of roles across our technology teams. As long as you're curious and passionate about technology, then we can teach you the rest - you'll have a structured training programme and a support network to help you develop. Our Software Engineer roles provide an opportunity to learn how to create the software that will underpin our technology transformation. We're committed to offering our customers the most secure, reliable and engaging experience when they interact with us online and you'll be central to that aim. Software Engineers work to create new products and platforms and maintain and enhance our existing applications. They work collaboratively in small teams to build high quality solutions that meet our customers' needs: whether delivering technology change internally to meet the wider needs of the organisation or supporting innovative digital tech like the award winning "My Aviva" customer portal. You'll spend 80% of your time gaining real hands-on experience in the role and the other 20% will be dedicated to your Apprenticeship studies and working towards that full BsC (Hons) degree! You'll be working on interesting and challenging initiatives alongside a community of highly skilled and experienced technology professionals who will be on hand to support and encourage you every step of the way. This is a brilliant learning environment - a place where everyone is welcome to share ideas, ask questions and seek out advice. Where you'll be based: We offer these Apprentice roles in our Bristol, Norwich, Perth and York offices. Flexible working has been engrained into our culture for a long time now. Post COVID-19, you can expect a blend of working in the office and some home working as applicable. About you To join us on a Level 6 (Degree) Apprenticeship (England) or a Graduate Apprenticeship (Scotland) Apprentice you should: Have at least five GCSEs or Scottish National 5s at A*-C or 9-4 grade (or equivalent), including English and Maths Have, or be on track for, at least three A-Levels at grades B,C,C or above (England) OR four Highers at grades B,B,B,C or above (Scotland) or a Level 3 equivalent. If one of these subjects is in a STEM (Science, Technology, Engineering or Maths) subject that's great, but by all means it is not a requirement! Have an understanding or experience of coding - whether through your studies, or as an outside interest. You should also be a confident communicator with strong analytical and problem-solving skills, a love of learning and a commitment to continually developing yourself. And it goes without saying that we'll be looking to see that you have a genuine interest in technology. What will you get for this role? Starting salary from £18,050 (depending on your skills, experience and qualifications) A Level 6 (Degree) Apprenticeship (England) or a Graduate Apprenticeship (Scotland) qualification (In England this will be a BSc (Hons) Digital & Technology Solution and in Scotland this will be a BSc (Hons) IT: Software Development) Plus Professional qualifications aligned to your role! A caring, welcoming culture complete with wellbeing programmes, flexible working and an in-built support network, including buddies and mentors - many of whom have been with us for years A holiday allowance of 25 days, plus bank holidays and the option to buy/sell up to five additional days An annual performance-related bonus and pay review Generous defined contribution pension scheme Plus plenty more The recruitment process: We'll assess your strengths as well as looking at how well you connect with our values throughout the process. The process itself involves: Making an online application - this will include answering a short questionnaire and attaching your CV If you pass the initial CV screen, you'll be sent some online tests Pass these, and you'll have a telephone interview with us And if you do well in these, there's an assessment day We are looking at a September start date for all roles. Proud to be diverse We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you. We interview every disabled applicant* that meets the minimum criteria for the job. Just send us an email once you've applied stating that you have a disclosed disability and we'll make sure we interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Daniela a call on or send an email to *As defined in The Equality Act 2010*. By 'minimum criteria' we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.
Jan 31, 2021
Full time
Do you want to get practical, hands-on experience learning how to develop software for a major organisation with big digital ambitions as well as gaining a BSc (Hons) degree? Do you have a passion for technology, with some understanding or experience of coding? Are you intrigued by technology and what it can do (regardless of what you've studied)? Do you want to work for a company that prioritises wellbeing? If so, a Technology Apprenticeship could be just what you're looking for. As the UK's largest insurer, a FTSE 100 company and a global leader in our industry, our Technology teams are crucial to our success. We truly believe our Technology community is amongst the most talented and supportive anywhere. Without their skills and ideas, we wouldn't be the company we are today. But we're not the kind of organisation that gets complacent. We want to keep investing in our technology, and more importantly, we want to keep investing in the people behind our technology. That's why our Apprentice jobs are permanent from day one. Technology careers for diverse Apprentices New insights, perspectives and diversity of thought are all invaluable to us. Which is why you don't need to have studied IT previously to join us in Technology. Our previous recruits have studied everything from History to Maths, from Computer Science to Business Studies, and they're all equally brilliant. We have a real variety of roles across our technology teams. As long as you're curious and passionate about technology, then we can teach you the rest - you'll have a structured training programme and a support network to help you develop. Our Software Engineer roles provide an opportunity to learn how to create the software that will underpin our technology transformation. We're committed to offering our customers the most secure, reliable and engaging experience when they interact with us online and you'll be central to that aim. Software Engineers work to create new products and platforms and maintain and enhance our existing applications. They work collaboratively in small teams to build high quality solutions that meet our customers' needs: whether delivering technology change internally to meet the wider needs of the organisation or supporting innovative digital tech like the award winning "My Aviva" customer portal. You'll spend 80% of your time gaining real hands-on experience in the role and the other 20% will be dedicated to your Apprenticeship studies and working towards that full BsC (Hons) degree! You'll be working on interesting and challenging initiatives alongside a community of highly skilled and experienced technology professionals who will be on hand to support and encourage you every step of the way. This is a brilliant learning environment - a place where everyone is welcome to share ideas, ask questions and seek out advice. Where you'll be based: We offer these Apprentice roles in our Bristol, Norwich, Perth and York offices. Flexible working has been engrained into our culture for a long time now. Post COVID-19, you can expect a blend of working in the office and some home working as applicable. About you To join us on a Level 6 (Degree) Apprenticeship (England) or a Graduate Apprenticeship (Scotland) Apprentice you should: Have at least five GCSEs or Scottish National 5s at A*-C or 9-4 grade (or equivalent), including English and Maths Have, or be on track for, at least three A-Levels at grades B,C,C or above (England) OR four Highers at grades B,B,B,C or above (Scotland) or a Level 3 equivalent. If one of these subjects is in a STEM (Science, Technology, Engineering or Maths) subject that's great, but by all means it is not a requirement! Have an understanding or experience of coding - whether through your studies, or as an outside interest. You should also be a confident communicator with strong analytical and problem-solving skills, a love of learning and a commitment to continually developing yourself. And it goes without saying that we'll be looking to see that you have a genuine interest in technology. What will you get for this role? Starting salary from £18,050 (depending on your skills, experience and qualifications) A Level 6 (Degree) Apprenticeship (England) or a Graduate Apprenticeship (Scotland) qualification (In England this will be a BSc (Hons) Digital & Technology Solution and in Scotland this will be a BSc (Hons) IT: Software Development) Plus Professional qualifications aligned to your role! A caring, welcoming culture complete with wellbeing programmes, flexible working and an in-built support network, including buddies and mentors - many of whom have been with us for years A holiday allowance of 25 days, plus bank holidays and the option to buy/sell up to five additional days An annual performance-related bonus and pay review Generous defined contribution pension scheme Plus plenty more The recruitment process: We'll assess your strengths as well as looking at how well you connect with our values throughout the process. The process itself involves: Making an online application - this will include answering a short questionnaire and attaching your CV If you pass the initial CV screen, you'll be sent some online tests Pass these, and you'll have a telephone interview with us And if you do well in these, there's an assessment day We are looking at a September start date for all roles. Proud to be diverse We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you. We interview every disabled applicant* that meets the minimum criteria for the job. Just send us an email once you've applied stating that you have a disclosed disability and we'll make sure we interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Daniela a call on or send an email to *As defined in The Equality Act 2010*. By 'minimum criteria' we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.