Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Swift Placements are currently recruiting for Motor Claims Handlers for our client - one of the UK's leading providers for insurance and legal services. Our client are looking to recruit several candidates due to growth within the claims handling teams. This position is based in Liverpool City Centre with the option of Hybrid available once you are establised within your role. The Role The successful applicants will be joining a team that provide white labelled claims habdling solutions for a number of UK private and commercial motor insurers. Our client has a number of roles within this team including own damage, third party, third party bodily injury, credit hire, third party intervention and subrogated recoveries - all roles having excellent opportunities to progress. Key Duties & Responsibilities. Make correct policy decisions in regard to indemnity and coverage referring where necessary To review liability to ensure correct decision made and where necessary negotiate liability settlement To negotiate settlement of customer/third party claims including total loss, third party property damage and credit hire To ensure recovery of claims outlay, where necessary Ensure reserves are accurately based on current information for all elements of the claim within authority levels Appoint appropriate partner companies and monitor/manage their performance Clear communication with customers, third parties and their representatives Deal with telephone calls including completing any actions necessary as a result Maintain own allocation of files within SLA Contribute to team/department performance by assisting colleagues to ensure team targets are met To process and/or authorise payments within authority levels To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into complaints To maintain data accuracy and files to agreed standards To question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business To build great relationships with cross functional teams to ensure overall success To drive your own development by actively seeking development opportunities To ensure customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by FCA To take responsibility for your own actions ensuring you keep up to date with all communications, processes and procedures To adhere to company policies and procedures To actively and positively promote and represent the Carpenters group throughout the firm, and to external bodies Experience & Knowledge - Preferred previous experience of first/third party insurhace claims handling or FNOL. - CII Qualified/ Part Qualified preferred but not essential. - Good technical knowledge. - Confident telephone manner. - Previous Customer Service Skills/ Experience. - Strong written, oral and interpersonal skills. - An ability to work using own initative within boundaries. - An ability to work effectively with people across a wide range of levels and responsibilities. - Good IT/ Keyboard skills. - Good numeric skills. Salary & Benefits. Salary 22,500 - 29,000 Depeneding on Experience. -30 Days holiday per annum (inclusive of bank holidays or day in lei where applicable) -Hybrid Working Module following probation once candidate is competant within role. -Matched Giving. -Medicash. -Life Assurance. -Pension Scheme. -Active network of Wellbeing Champions. -Training & Development Opportunities.
Apr 16, 2024
Full time
Swift Placements are currently recruiting for Motor Claims Handlers for our client - one of the UK's leading providers for insurance and legal services. Our client are looking to recruit several candidates due to growth within the claims handling teams. This position is based in Liverpool City Centre with the option of Hybrid available once you are establised within your role. The Role The successful applicants will be joining a team that provide white labelled claims habdling solutions for a number of UK private and commercial motor insurers. Our client has a number of roles within this team including own damage, third party, third party bodily injury, credit hire, third party intervention and subrogated recoveries - all roles having excellent opportunities to progress. Key Duties & Responsibilities. Make correct policy decisions in regard to indemnity and coverage referring where necessary To review liability to ensure correct decision made and where necessary negotiate liability settlement To negotiate settlement of customer/third party claims including total loss, third party property damage and credit hire To ensure recovery of claims outlay, where necessary Ensure reserves are accurately based on current information for all elements of the claim within authority levels Appoint appropriate partner companies and monitor/manage their performance Clear communication with customers, third parties and their representatives Deal with telephone calls including completing any actions necessary as a result Maintain own allocation of files within SLA Contribute to team/department performance by assisting colleagues to ensure team targets are met To process and/or authorise payments within authority levels To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into complaints To maintain data accuracy and files to agreed standards To question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business To build great relationships with cross functional teams to ensure overall success To drive your own development by actively seeking development opportunities To ensure customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by FCA To take responsibility for your own actions ensuring you keep up to date with all communications, processes and procedures To adhere to company policies and procedures To actively and positively promote and represent the Carpenters group throughout the firm, and to external bodies Experience & Knowledge - Preferred previous experience of first/third party insurhace claims handling or FNOL. - CII Qualified/ Part Qualified preferred but not essential. - Good technical knowledge. - Confident telephone manner. - Previous Customer Service Skills/ Experience. - Strong written, oral and interpersonal skills. - An ability to work using own initative within boundaries. - An ability to work effectively with people across a wide range of levels and responsibilities. - Good IT/ Keyboard skills. - Good numeric skills. Salary & Benefits. Salary 22,500 - 29,000 Depeneding on Experience. -30 Days holiday per annum (inclusive of bank holidays or day in lei where applicable) -Hybrid Working Module following probation once candidate is competant within role. -Matched Giving. -Medicash. -Life Assurance. -Pension Scheme. -Active network of Wellbeing Champions. -Training & Development Opportunities.
This role offers and excellent opportunity to work within the Belfast Team dealing with large loss claims. In this role you will assist the lead lawyer with complex, high value High Court cases, which will include casualty as well as motor claims, including catastrophic injury cases. You will also handle your own caseload of claims valued between £100k-£250k. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail is essential. Your work will be supervised and feedback given. The role includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients and you may also be required to assist the lead lawyer with activities which enhance and develop Keoghs' profile. Are you a passionate legal professional with a knack for handling intricate injury claims? Do you thrive in a dynamic environment where every case presents a unique challenge? If so, read on! About Us: We are a forward-thinking law firm committed to excellence in personal injury law. Our team specializes in high-value multi-track and catastrophic injury claims, including brain injury, spinal cord injury, amputation, and fatal claims. As a Complex Injury Claims Manager, you'll work closely with our Lead Lawyer, shaping the future of our clients' lives. What You'll Do: Case Management : Collaborate with the Lead Lawyer to oversee a caseload of complex injury claims. Your expertise will be crucial in ensuring justice for our clients. Valuable Caseload : Handle claims valued between £100k-£250k. Your meticulous attention to detail will make a significant impact. Client Relations : Engage with sophisticated insurer clients, addressing their queries and providing timely updates as cases progress. Forensic Analysis : Dive into voluminous quantum evidence, creating chronologies, spotting anomalies, and extracting relevant information from various sources. Medical Expertise : Leverage your knowledge of complex injury symptomology to identify critical issues within medical records, guiding medical experts. Liability Assessment : Conduct a thorough analysis of liability evidence, leaving no gaps unexplored. Strategic Advice : Draft concise technical advice on indemnity, liability, quantum, and causation issues. Your insights will drive strategic discussions with the Lead Lawyer. Proactive Approach : Anticipate next steps, discuss strategies with the Lead Lawyer, and take decisive action. Witness Interviews : Skillfully interview witnesses and craft compelling statements. Effective Communication : Liaise with all parties involved, from the insured to insurers and witnesses. Courtroom Presence : Attend court proceedings, whether in person or via telephone, representing our clients with confidence. Performance Excellence : Deliver on performance targets and uphold quality standards. Team Leadership : Delegate tasks to Legal Assistants and Paralegals, fostering their growth and achievement. What We Offer: A collaborative work environment where your expertise matters. Opportunities for professional development and growth. Competitive compensation and benefits package. The chance to make a real difference in people's lives. Qualifications: Qualified solicitor or barrister with substantial experience in personal injury law. Strong analytical skills and attention to detail. Excellent communication and negotiation abilities. Passion for justice and a commitment to client advocacy. If you're ready to take your legal career to new heights, apply now! Join our team and be part of something impactful. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Office. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Apr 16, 2024
Full time
This role offers and excellent opportunity to work within the Belfast Team dealing with large loss claims. In this role you will assist the lead lawyer with complex, high value High Court cases, which will include casualty as well as motor claims, including catastrophic injury cases. You will also handle your own caseload of claims valued between £100k-£250k. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail is essential. Your work will be supervised and feedback given. The role includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients and you may also be required to assist the lead lawyer with activities which enhance and develop Keoghs' profile. Are you a passionate legal professional with a knack for handling intricate injury claims? Do you thrive in a dynamic environment where every case presents a unique challenge? If so, read on! About Us: We are a forward-thinking law firm committed to excellence in personal injury law. Our team specializes in high-value multi-track and catastrophic injury claims, including brain injury, spinal cord injury, amputation, and fatal claims. As a Complex Injury Claims Manager, you'll work closely with our Lead Lawyer, shaping the future of our clients' lives. What You'll Do: Case Management : Collaborate with the Lead Lawyer to oversee a caseload of complex injury claims. Your expertise will be crucial in ensuring justice for our clients. Valuable Caseload : Handle claims valued between £100k-£250k. Your meticulous attention to detail will make a significant impact. Client Relations : Engage with sophisticated insurer clients, addressing their queries and providing timely updates as cases progress. Forensic Analysis : Dive into voluminous quantum evidence, creating chronologies, spotting anomalies, and extracting relevant information from various sources. Medical Expertise : Leverage your knowledge of complex injury symptomology to identify critical issues within medical records, guiding medical experts. Liability Assessment : Conduct a thorough analysis of liability evidence, leaving no gaps unexplored. Strategic Advice : Draft concise technical advice on indemnity, liability, quantum, and causation issues. Your insights will drive strategic discussions with the Lead Lawyer. Proactive Approach : Anticipate next steps, discuss strategies with the Lead Lawyer, and take decisive action. Witness Interviews : Skillfully interview witnesses and craft compelling statements. Effective Communication : Liaise with all parties involved, from the insured to insurers and witnesses. Courtroom Presence : Attend court proceedings, whether in person or via telephone, representing our clients with confidence. Performance Excellence : Deliver on performance targets and uphold quality standards. Team Leadership : Delegate tasks to Legal Assistants and Paralegals, fostering their growth and achievement. What We Offer: A collaborative work environment where your expertise matters. Opportunities for professional development and growth. Competitive compensation and benefits package. The chance to make a real difference in people's lives. Qualifications: Qualified solicitor or barrister with substantial experience in personal injury law. Strong analytical skills and attention to detail. Excellent communication and negotiation abilities. Passion for justice and a commitment to client advocacy. If you're ready to take your legal career to new heights, apply now! Join our team and be part of something impactful. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Office. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Apr 16, 2024
Full time
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Apr 16, 2024
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Apr 16, 2024
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Apr 15, 2024
Full time
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Supporting one or more Lead File Handlers with a specific focus on Care Home Claims, performing delegated tasks to aid the progression and/or resolution of these claims. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Key Accountabilities To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as AOS/Notice of Acting. Conduct such investigations as are appropriate and as may be delegated from time to time by the Lead Fee Earner(s) Carry out standard procedural tasks, Carry out non-standard procedural tasks, including drafting non-standard court documents Reviewing medical records and taking witness statements, where appropriate. To assist the Lead Fee Earner(s) in progressing the file in the most appropriate and timely manner. Undertake Legal Research To ensure compliance with the SRA Code of Conduct 2011 Activity Time Frames: Adaptable; follows the direction of the LFE and prioritises own activity on a daily basis. Scale and Scope Typically expect 6 chargeable hours per day, to be agreed at team/local level. Supports one or more Lead Fee Earner(s) Works on the case load of the Lead Fee Earners Complete delegated tasks within time frame agreed with Lead Fee Earner Recruitment Criteria Ideally a degree in Law/LPC Graduates/ILEX trained Knowledge of Disease desirable but not essential Litigation experience is essential Previous experience of handling own caseload or assisting "lead fee earners" with their case-loads. Demonstrate analytical and critical thinking. IT Literate; Proficient in MS Office Experienced in using a Claims/Case Management system Capabilities needed to succeed and excel in the role: Technical knowledge and Experience to be developed Basic Guidelines for court/CPR inc completion of court forms Client SLAs Building deeper experience in care home claims Basic claim and file handling skills. Investigation techniques Progression to a more detailed understanding of CPR Financial Management/recording of fees and chargeable hours Through formal input build an understanding of; Area of law relevant to the role Liability Quantum Why Join Keoghs? Career Growth: We invest in our team's development, providing opportunities for growth and advancement. Collaborative Environment: Work alongside experienced legal professionals who value teamwork. Impactful Work: Make a difference in people's lives by contributing to personal injury cases. Competitive Compensation: We offer a competitive salary and benefits package.
Apr 15, 2024
Full time
Supporting one or more Lead File Handlers with a specific focus on Care Home Claims, performing delegated tasks to aid the progression and/or resolution of these claims. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Key Accountabilities To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as AOS/Notice of Acting. Conduct such investigations as are appropriate and as may be delegated from time to time by the Lead Fee Earner(s) Carry out standard procedural tasks, Carry out non-standard procedural tasks, including drafting non-standard court documents Reviewing medical records and taking witness statements, where appropriate. To assist the Lead Fee Earner(s) in progressing the file in the most appropriate and timely manner. Undertake Legal Research To ensure compliance with the SRA Code of Conduct 2011 Activity Time Frames: Adaptable; follows the direction of the LFE and prioritises own activity on a daily basis. Scale and Scope Typically expect 6 chargeable hours per day, to be agreed at team/local level. Supports one or more Lead Fee Earner(s) Works on the case load of the Lead Fee Earners Complete delegated tasks within time frame agreed with Lead Fee Earner Recruitment Criteria Ideally a degree in Law/LPC Graduates/ILEX trained Knowledge of Disease desirable but not essential Litigation experience is essential Previous experience of handling own caseload or assisting "lead fee earners" with their case-loads. Demonstrate analytical and critical thinking. IT Literate; Proficient in MS Office Experienced in using a Claims/Case Management system Capabilities needed to succeed and excel in the role: Technical knowledge and Experience to be developed Basic Guidelines for court/CPR inc completion of court forms Client SLAs Building deeper experience in care home claims Basic claim and file handling skills. Investigation techniques Progression to a more detailed understanding of CPR Financial Management/recording of fees and chargeable hours Through formal input build an understanding of; Area of law relevant to the role Liability Quantum Why Join Keoghs? Career Growth: We invest in our team's development, providing opportunities for growth and advancement. Collaborative Environment: Work alongside experienced legal professionals who value teamwork. Impactful Work: Make a difference in people's lives by contributing to personal injury cases. Competitive Compensation: We offer a competitive salary and benefits package.
A Leading National Personal Injury Practice is recruiting a Multi-Track Case Handler for their Merseyside office. You will be based in their reputable Serious Injury department dealing with all aspects of litigated and non-litigated Serious injury claims. The role will be on the claimant side of matters with the majority of the cases having a value of between 25k to 250k The ideal candidate will have at least 4 years experience within the personal injury, have a proven track record of managing a caseload including multi track matters, have a strong understanding of the CPR and good IT and communicational skills. In return the firm will offer a competitive salary 25,000.00 to 33,000.00 alongside an attractive benefits package as expected from larger firms including health care, hybrid working and an above average holiday allowance. There is excellent progression opportunities from a dedicated in-house training academy to support you with your career. Please contact Daniel Powell and Miller Grace for more information on this role or apply to be immediately considered.
Apr 14, 2024
Full time
A Leading National Personal Injury Practice is recruiting a Multi-Track Case Handler for their Merseyside office. You will be based in their reputable Serious Injury department dealing with all aspects of litigated and non-litigated Serious injury claims. The role will be on the claimant side of matters with the majority of the cases having a value of between 25k to 250k The ideal candidate will have at least 4 years experience within the personal injury, have a proven track record of managing a caseload including multi track matters, have a strong understanding of the CPR and good IT and communicational skills. In return the firm will offer a competitive salary 25,000.00 to 33,000.00 alongside an attractive benefits package as expected from larger firms including health care, hybrid working and an above average holiday allowance. There is excellent progression opportunities from a dedicated in-house training academy to support you with your career. Please contact Daniel Powell and Miller Grace for more information on this role or apply to be immediately considered.
Motor Claims Handler £20,750 - £28,000 DOE Monday-Friday 9am 5pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptiona customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims. What You Will Be Doing: Level 1 & 2 Claim Handlers: Managing a caseload of pre-litigated motor claims from inception to settlement Identify cases for early litigation Support and drive delivery of high levels of service and productivity Input accurate data and ensure data maintenance Level 3 & 4 Claim Handlers: Pro-actively manage caseload of motor claims Create accurate claim management systems records Assist with training junior team members Build and maintain client relationships Assist with internal and external audits When appropriate attend client meetings About You: Experienced and sound technical knowledge in Motor Claims Experience in handling liability and quantum dispute cases Experience in dealing with repair documentation Have excellent communication and organisational skills Personal Injury Claim experience Pre litigation experience Strong analytical and problem-solving skills Strong ability in use of Word, Excel and emails Motor Claims Handler Benefits: 25 days holiday plus bank holidays, increasing with length of service Opportunity to buy up to an extra 5 days holiday Reward platform discounts for over 800 retailers Development, training, and professional qualifications Internal approach to vacancies 5% pension contribution EAP helpline Digital GP Life Insurance 2x base salary Lease car salary sacrifice scheme CLICK APPLY if you are interested in find out more about this opportunity. We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you.
Apr 12, 2024
Full time
Motor Claims Handler £20,750 - £28,000 DOE Monday-Friday 9am 5pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptiona customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims. What You Will Be Doing: Level 1 & 2 Claim Handlers: Managing a caseload of pre-litigated motor claims from inception to settlement Identify cases for early litigation Support and drive delivery of high levels of service and productivity Input accurate data and ensure data maintenance Level 3 & 4 Claim Handlers: Pro-actively manage caseload of motor claims Create accurate claim management systems records Assist with training junior team members Build and maintain client relationships Assist with internal and external audits When appropriate attend client meetings About You: Experienced and sound technical knowledge in Motor Claims Experience in handling liability and quantum dispute cases Experience in dealing with repair documentation Have excellent communication and organisational skills Personal Injury Claim experience Pre litigation experience Strong analytical and problem-solving skills Strong ability in use of Word, Excel and emails Motor Claims Handler Benefits: 25 days holiday plus bank holidays, increasing with length of service Opportunity to buy up to an extra 5 days holiday Reward platform discounts for over 800 retailers Development, training, and professional qualifications Internal approach to vacancies 5% pension contribution EAP helpline Digital GP Life Insurance 2x base salary Lease car salary sacrifice scheme CLICK APPLY if you are interested in find out more about this opportunity. We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you.
Claims Handler ( Road Traffic ) Search are currently working with a forward-thinking law firm as they continue to expand looking to add a full time Claims Handler to there RTA Claims team there has never been a better or more exciting time to join them. Start date - ASAP Salary - 27,000 DOE OTE 30,000 + and Great Benefits. Working Hours - Full time - Monday to Friday 9am - 5pm however they do offer flexible working can start earlier or later. Location - Glasgow City Centre or Edinburgh - Hybrid after probation 3 days office and 2 days at home About the role - Managing Road Traffic Accident claims full end to end process - Contacting third parties from a network of approved professionals and arranging for them to make repairs on the client's vehicle - Preparing initial estimates of costs and closely monitoring and documenting a record of costs - Maintaining an accurate, comprehensive and orderly file of documentation relating to the claim - Liaising with third party insurers and negotiating the terms of a claim Ensuring the customer is treated fairly and receives excellent service - Monitoring the progress of a claim - Providing regular updates on the progress of a claim to clients and responding to client queries promptly - Ensuring fair and commensurate settlement of a valid claim - Achieving a fee earning target as set by the firm - Adhering to legal requirements, industry regulations and company standards of service. - Maintaining confidentiality in accordance with the requirements of the firm and GDPR. About you - Prior experience managing a high volume Road Traffic Accident cases - Experience in determining liability, analysing engineer reports and credit hire is essential in order to be considered for this position. - Personal Injury Experience - Experience managing claims full end to end process - Strong communication skills verbal and written - Knowledge of General insurance claims processes, legislation and protocol - Excellent organisational and time management skills - Working on own initiative and part of a team If you have the above experience please apply with your most up-to date CV ASAP to be considered. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 12, 2024
Full time
Claims Handler ( Road Traffic ) Search are currently working with a forward-thinking law firm as they continue to expand looking to add a full time Claims Handler to there RTA Claims team there has never been a better or more exciting time to join them. Start date - ASAP Salary - 27,000 DOE OTE 30,000 + and Great Benefits. Working Hours - Full time - Monday to Friday 9am - 5pm however they do offer flexible working can start earlier or later. Location - Glasgow City Centre or Edinburgh - Hybrid after probation 3 days office and 2 days at home About the role - Managing Road Traffic Accident claims full end to end process - Contacting third parties from a network of approved professionals and arranging for them to make repairs on the client's vehicle - Preparing initial estimates of costs and closely monitoring and documenting a record of costs - Maintaining an accurate, comprehensive and orderly file of documentation relating to the claim - Liaising with third party insurers and negotiating the terms of a claim Ensuring the customer is treated fairly and receives excellent service - Monitoring the progress of a claim - Providing regular updates on the progress of a claim to clients and responding to client queries promptly - Ensuring fair and commensurate settlement of a valid claim - Achieving a fee earning target as set by the firm - Adhering to legal requirements, industry regulations and company standards of service. - Maintaining confidentiality in accordance with the requirements of the firm and GDPR. About you - Prior experience managing a high volume Road Traffic Accident cases - Experience in determining liability, analysing engineer reports and credit hire is essential in order to be considered for this position. - Personal Injury Experience - Experience managing claims full end to end process - Strong communication skills verbal and written - Knowledge of General insurance claims processes, legislation and protocol - Excellent organisational and time management skills - Working on own initiative and part of a team If you have the above experience please apply with your most up-to date CV ASAP to be considered. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Personal Injury File Handler (Fee Earner) At National Accident Law, our purpose is to help those who have had a personal injury get their lives back on track. We work differently to handle compensation claims in a modern, imaginative and refreshingly personal way and we have curious minds that which shape and drive innovation in accident injury law. Our business and our people have our values in common; Passionate, Curious, Driven and Unified, and because of this we have a culture that is kind, supportive, fun and inclusive. National Accident Law is a great place to work, but don't just take our word for it, come and find out for yourself. Purpose of our Personal Injury: We are looking for both MOJ portal and Small Claims file handlers. Our Small Claims handlers will handle all small claims following submission, up to the point of Proceedings being issued. Our MOJ file handlers run all cases within the MOJ portal after a liability response has been received, including taking cases to Stage 3 Hearings. Both roles are pivotal to the success of our business. You will be responsible for providing technical expertise, enabling key decisions to be made to progress the claim through the process and advising on settlement offers. These are remote roles with the expectation of travel to our Kettering office Personal Injury File Handler (Fee Earner) Responsibilities: Small Claims File Handler: • Develop a knowledge of legal issues in respect of small claims cases. • Drive the settlement of cases that sit within the OIC portal. • Assess liability and quantum and establish a strategy for each small claims case. • Communicate with clients in accordance with agreed SLA • Obtain medical evidence and review within agreed SLA • Finalise medical evidence to share with defendants • Review full details of the claim to make considered offers • Assess defendant offers, concluding how to proceed • Work individually and as part of a team to meet and exceed targets • Prepare cases for issue, with subsequent hand-off to the litigation team • Submit and complete all reviews promptly and accurately, in line with operational KPIs • Confidently and clearly relay information to the consumer, adhering to high customer service standards MOJ Portal File Handler: • Drive the settlement of RTA and Non-RTA admitted cases that sit in the MOJ portal • Obtain medical evidence and review within agreed SLA • Finalise medical evidence to share with defendant • Review full details of the claim to make considered offers • Assess defendant offers, concluding how to proceed • Draft correspondence to steer the claim to conclusion • Draft settlement packs to drive strong offers from the other side • Work individually and as part of a team to meet and exceed targets • Submit and complete all reviews promptly and accurately, in line with operational KPIs • Confidently and clearly relay information to the consumer, adhering to high customer service standards Personal Injury File Handler (Fee Earner) Requirements : • Previous experience of working as a claims handler within personal injury • IT literate with working knowledge of Word and Excel. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Good keyboard skills are also essential • Client focused with an ability to build strong relationships with clients and third party contacts at all levels • Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities • Proactive with a tenacious approach to identifying issues and solving problems • Quality and customer service oriented with a concern for accuracy and an eye for detail • Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential • Able to progress tasks using own initiative, seeking guidance and input from others where appropriate • Committed and enthusiastic with a professional attitude to work and a desire to commit long term to a career in this field • Confident oral and written communication skills Personal Attributes: • Strong negotiator, able to persuade and influence others • High levels of attention to detail • Curious • Driven • Unified • Passionate In addition to a competitive salary, we offer 25 days holiday, a contributory pension and a healthcare scheme with Simply Health. We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People We look forward to hearing from you! We value individuals We enjoy generating ideas and we never stand still. You'll always have the right tools to do your job and create better ways of serving our customers. Nor are we wedded to set ways of working or rigid thinking: where you can spot improvements, your voice will always be heard. We take work seriously Most of us spend more time working in our waking lives than any other activity. That's why we make the effort to create an enjoyable and satisfying working environment. One that gives you every opportunity to develop professionally - in your way and at your pace. We value innovation We are at the cutting edge of personal injury legal services and we seek the free-thinking minds that will drive our business forward. Investing heavily in easy-to-use new technology and customer service skills, we're a different breed of law firm. We're going places At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We're looking for the curious minds that can shape and drive innovation in accident injury law Location: Remote Working Contract Type: Full Time, Permanent Hours: 37.5 per week Salary: £25,000 - £26,000 per annum You may have experience of the following: Legal Secretary, Legal Advisor, Trainee Lawyer, Litigation, Legal Practice Manager, Legal Secretary Manager, Personal Assistant, Case Worker, Claims Handler, Solicitor, Barrister, Legal Officer, Legal Clerk, Paralegal, Legal Administrator etc Ref:
Feb 20, 2022
Full time
Personal Injury File Handler (Fee Earner) At National Accident Law, our purpose is to help those who have had a personal injury get their lives back on track. We work differently to handle compensation claims in a modern, imaginative and refreshingly personal way and we have curious minds that which shape and drive innovation in accident injury law. Our business and our people have our values in common; Passionate, Curious, Driven and Unified, and because of this we have a culture that is kind, supportive, fun and inclusive. National Accident Law is a great place to work, but don't just take our word for it, come and find out for yourself. Purpose of our Personal Injury: We are looking for both MOJ portal and Small Claims file handlers. Our Small Claims handlers will handle all small claims following submission, up to the point of Proceedings being issued. Our MOJ file handlers run all cases within the MOJ portal after a liability response has been received, including taking cases to Stage 3 Hearings. Both roles are pivotal to the success of our business. You will be responsible for providing technical expertise, enabling key decisions to be made to progress the claim through the process and advising on settlement offers. These are remote roles with the expectation of travel to our Kettering office Personal Injury File Handler (Fee Earner) Responsibilities: Small Claims File Handler: • Develop a knowledge of legal issues in respect of small claims cases. • Drive the settlement of cases that sit within the OIC portal. • Assess liability and quantum and establish a strategy for each small claims case. • Communicate with clients in accordance with agreed SLA • Obtain medical evidence and review within agreed SLA • Finalise medical evidence to share with defendants • Review full details of the claim to make considered offers • Assess defendant offers, concluding how to proceed • Work individually and as part of a team to meet and exceed targets • Prepare cases for issue, with subsequent hand-off to the litigation team • Submit and complete all reviews promptly and accurately, in line with operational KPIs • Confidently and clearly relay information to the consumer, adhering to high customer service standards MOJ Portal File Handler: • Drive the settlement of RTA and Non-RTA admitted cases that sit in the MOJ portal • Obtain medical evidence and review within agreed SLA • Finalise medical evidence to share with defendant • Review full details of the claim to make considered offers • Assess defendant offers, concluding how to proceed • Draft correspondence to steer the claim to conclusion • Draft settlement packs to drive strong offers from the other side • Work individually and as part of a team to meet and exceed targets • Submit and complete all reviews promptly and accurately, in line with operational KPIs • Confidently and clearly relay information to the consumer, adhering to high customer service standards Personal Injury File Handler (Fee Earner) Requirements : • Previous experience of working as a claims handler within personal injury • IT literate with working knowledge of Word and Excel. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Good keyboard skills are also essential • Client focused with an ability to build strong relationships with clients and third party contacts at all levels • Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities • Proactive with a tenacious approach to identifying issues and solving problems • Quality and customer service oriented with a concern for accuracy and an eye for detail • Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential • Able to progress tasks using own initiative, seeking guidance and input from others where appropriate • Committed and enthusiastic with a professional attitude to work and a desire to commit long term to a career in this field • Confident oral and written communication skills Personal Attributes: • Strong negotiator, able to persuade and influence others • High levels of attention to detail • Curious • Driven • Unified • Passionate In addition to a competitive salary, we offer 25 days holiday, a contributory pension and a healthcare scheme with Simply Health. We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People We look forward to hearing from you! We value individuals We enjoy generating ideas and we never stand still. You'll always have the right tools to do your job and create better ways of serving our customers. Nor are we wedded to set ways of working or rigid thinking: where you can spot improvements, your voice will always be heard. We take work seriously Most of us spend more time working in our waking lives than any other activity. That's why we make the effort to create an enjoyable and satisfying working environment. One that gives you every opportunity to develop professionally - in your way and at your pace. We value innovation We are at the cutting edge of personal injury legal services and we seek the free-thinking minds that will drive our business forward. Investing heavily in easy-to-use new technology and customer service skills, we're a different breed of law firm. We're going places At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We're looking for the curious minds that can shape and drive innovation in accident injury law Location: Remote Working Contract Type: Full Time, Permanent Hours: 37.5 per week Salary: £25,000 - £26,000 per annum You may have experience of the following: Legal Secretary, Legal Advisor, Trainee Lawyer, Litigation, Legal Practice Manager, Legal Secretary Manager, Personal Assistant, Case Worker, Claims Handler, Solicitor, Barrister, Legal Officer, Legal Clerk, Paralegal, Legal Administrator etc Ref:
Do you have Motor Claims Handling experience? Do you have excellent Attention to detail? Are you within commutable distance to Colchester, Essex? If so then I need to hear from you! ROLE: Technical Claims Handler SALARY: £25,000 - £29,000 LOCATION: Colchester, Essex My client are a well known and respected specialist professional services and technology firm which works with the Insurance market. They are looking to hire experienced Technical Motor Claims Handlers for their Colchester location. In this role, you'll be the first point of telephone contact for their customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The role: Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country; Composing professional and informative letters and other written correspondence; Efficiently handling insurance claims and related product claims, whilst following standard procedures; Ensuring compliance with our contractual and regulatory requirements; Recording full and accurate data within our systems; Skills & Experience: Commercial Motor Claims Handling experience A professional and adaptable communication style - both written and verbal; Efficient administrative skills; Strong numeracy, literacy, and IT skills; A proactive attitude, and an enthusiastic approach Technical knowledge that would be advantageous, but not essential: Modern claims practice; The Civil Procedure Rules; MOJ protocols; Indemnity checking procedures; Current case law and assessment of personal injury valuation and negotiations. What my client offer: Pension - contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications Please apply or contact Simon Lambert on
Jan 04, 2022
Full time
Do you have Motor Claims Handling experience? Do you have excellent Attention to detail? Are you within commutable distance to Colchester, Essex? If so then I need to hear from you! ROLE: Technical Claims Handler SALARY: £25,000 - £29,000 LOCATION: Colchester, Essex My client are a well known and respected specialist professional services and technology firm which works with the Insurance market. They are looking to hire experienced Technical Motor Claims Handlers for their Colchester location. In this role, you'll be the first point of telephone contact for their customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The role: Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country; Composing professional and informative letters and other written correspondence; Efficiently handling insurance claims and related product claims, whilst following standard procedures; Ensuring compliance with our contractual and regulatory requirements; Recording full and accurate data within our systems; Skills & Experience: Commercial Motor Claims Handling experience A professional and adaptable communication style - both written and verbal; Efficient administrative skills; Strong numeracy, literacy, and IT skills; A proactive attitude, and an enthusiastic approach Technical knowledge that would be advantageous, but not essential: Modern claims practice; The Civil Procedure Rules; MOJ protocols; Indemnity checking procedures; Current case law and assessment of personal injury valuation and negotiations. What my client offer: Pension - contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications Please apply or contact Simon Lambert on
*Winn Group,* home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents. We are recruiting for a Claims Handler to become part of the successful First Response Team. You should possess the skills, personality, and character to enhance delivery of our service to both clients and stakeholders. Core business hours are from 7.00 am to 8.00 pm, Monday to Sunday (40 hours per week). Alternative working patterns and part time hours available. *Benefits: * * *Competitive base salary plus great OTE (potential to uplift salary by 30%) * * *Annual salary review & bonus schemes \*subject to performance * * *22 days holiday, plus bank holidays, and an additional birthday holiday* * *Three-day bonus holiday for full attendance* * *Option to buy & sell 3 holidays per year* * *Additional holidays for long service* * *Training, development and career progression opportunities* * *Fully funded recognised training and qualifications * * *On-site parking \*subject to availability* * *Employee discount scheme* * *Corporate Metro Scheme* * *Bike to work Scheme* * *Pension scheme contribution* * *Company social events* * *Employee Assistance Confidential Helpline* * *Death in service insurance (3x salary)* * *Staff referral bonus scheme* * *Annual flu jab and eye care scheme* *Key Responsibilities: * * Take on initial client claims in relation to road traffic, personal injury and vehicle damage matters * You will look after your own caseload of clients, delivering an exceptional customer service experience to both customers and clients * Be articulate, have a strong communication skill set to be able to handle complex claims, as well as having the ability to build and maintain professional relationships with internal colleagues, external clients and third parties * Working to targets and deadlines within a proactive workplace means taking ownership of your case load is essential *Key Requirements: * * Experience of working within a call center environment * Experience of working towards deadlines and performance objectives * Good attention to detail and accuracy * Time management and organisation skills * Able to work effectively within a team If you have not heard from us within four weeks of submitting your CV, your application has been unsuccessful. Job Types: Full-time, Permanent Salary: £21,334.00-£25,600.00 per year Schedule: * Day shift Experience: * Customer Service: 1 year (preferred) Work remotely: * No
Nov 10, 2021
Full time
*Winn Group,* home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents. We are recruiting for a Claims Handler to become part of the successful First Response Team. You should possess the skills, personality, and character to enhance delivery of our service to both clients and stakeholders. Core business hours are from 7.00 am to 8.00 pm, Monday to Sunday (40 hours per week). Alternative working patterns and part time hours available. *Benefits: * * *Competitive base salary plus great OTE (potential to uplift salary by 30%) * * *Annual salary review & bonus schemes \*subject to performance * * *22 days holiday, plus bank holidays, and an additional birthday holiday* * *Three-day bonus holiday for full attendance* * *Option to buy & sell 3 holidays per year* * *Additional holidays for long service* * *Training, development and career progression opportunities* * *Fully funded recognised training and qualifications * * *On-site parking \*subject to availability* * *Employee discount scheme* * *Corporate Metro Scheme* * *Bike to work Scheme* * *Pension scheme contribution* * *Company social events* * *Employee Assistance Confidential Helpline* * *Death in service insurance (3x salary)* * *Staff referral bonus scheme* * *Annual flu jab and eye care scheme* *Key Responsibilities: * * Take on initial client claims in relation to road traffic, personal injury and vehicle damage matters * You will look after your own caseload of clients, delivering an exceptional customer service experience to both customers and clients * Be articulate, have a strong communication skill set to be able to handle complex claims, as well as having the ability to build and maintain professional relationships with internal colleagues, external clients and third parties * Working to targets and deadlines within a proactive workplace means taking ownership of your case load is essential *Key Requirements: * * Experience of working within a call center environment * Experience of working towards deadlines and performance objectives * Good attention to detail and accuracy * Time management and organisation skills * Able to work effectively within a team If you have not heard from us within four weeks of submitting your CV, your application has been unsuccessful. Job Types: Full-time, Permanent Salary: £21,334.00-£25,600.00 per year Schedule: * Day shift Experience: * Customer Service: 1 year (preferred) Work remotely: * No