One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
E-Commerce Executive Job in Bournemouth (12-month contract) Dovetail Recruitment are pleased to be working with a well-established and thriving client based in Bournemouth. We are recruiting for an E-Commerce Executive (FTC) on behalf of our client. The E-Commerce Executive will be working closely with the E-Commerce Manager to support the continual development of the e-commerce sites. Duties and Responsibilities of the E-Commerce Executive: - Support the E-Commerce Manager to drive sales through strong promotional and online activity management - Collaborate with Marketing Managers to optimise activity to support trade plans - Invoice approval, reporting, pricing analysis and queries - Create and manage Amazon Case Logs for new and ongoing Price & Operational disputes - Use Data Analytics to identify trends and potential opportunities for online growth - Manage AVS weekly tasks and case logs - Support the E-commerce Manager at client and Amazon meetings - To be responsible for in-house sales reporting for the e-commerce team - Monitor Amazon PPM% and Amazon RSPs to ensure that the portfolio remains profitable - Communicate to the client via regular meetings and scheduled reports - Advise clients on the process of navigating the Amazon COGS and recommendations for a successful e-commerce business - To be responsible for GDSN relationship and system Minimum Experience Required: - A minimum previous experience of 2 years in a busy office environment is essential. - A minimum of 12 months in a similar e-commerce-related role. - Demonstrable experience in a client & customer-facing role is essential. - Previous experience of utilising multiple finance systems in day-to-day work, with the ability to extract and manipulate data to help make informed business decisions. Salary and Benefits: - A salary of £DOE - Monday to Friday working hours - Company pension - Parking reimbursement - 25 days holiday plus Bank Holidays This E-Commerce Executive (FTC) position in Bournemouth would suit candidates from a FMCG background with a strong sense of commercial awareness. If you are interested in this position, please click on 'Apply Now'. Alternatively, for more information about this vacancy please call us and ask for Suzi.
Apr 19, 2024
Full time
E-Commerce Executive Job in Bournemouth (12-month contract) Dovetail Recruitment are pleased to be working with a well-established and thriving client based in Bournemouth. We are recruiting for an E-Commerce Executive (FTC) on behalf of our client. The E-Commerce Executive will be working closely with the E-Commerce Manager to support the continual development of the e-commerce sites. Duties and Responsibilities of the E-Commerce Executive: - Support the E-Commerce Manager to drive sales through strong promotional and online activity management - Collaborate with Marketing Managers to optimise activity to support trade plans - Invoice approval, reporting, pricing analysis and queries - Create and manage Amazon Case Logs for new and ongoing Price & Operational disputes - Use Data Analytics to identify trends and potential opportunities for online growth - Manage AVS weekly tasks and case logs - Support the E-commerce Manager at client and Amazon meetings - To be responsible for in-house sales reporting for the e-commerce team - Monitor Amazon PPM% and Amazon RSPs to ensure that the portfolio remains profitable - Communicate to the client via regular meetings and scheduled reports - Advise clients on the process of navigating the Amazon COGS and recommendations for a successful e-commerce business - To be responsible for GDSN relationship and system Minimum Experience Required: - A minimum previous experience of 2 years in a busy office environment is essential. - A minimum of 12 months in a similar e-commerce-related role. - Demonstrable experience in a client & customer-facing role is essential. - Previous experience of utilising multiple finance systems in day-to-day work, with the ability to extract and manipulate data to help make informed business decisions. Salary and Benefits: - A salary of £DOE - Monday to Friday working hours - Company pension - Parking reimbursement - 25 days holiday plus Bank Holidays This E-Commerce Executive (FTC) position in Bournemouth would suit candidates from a FMCG background with a strong sense of commercial awareness. If you are interested in this position, please click on 'Apply Now'. Alternatively, for more information about this vacancy please call us and ask for Suzi.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 19, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
An excellent opportunity to join this well-established company in Doncaster Centre. Some travel to Sheffield required. THE ROLE: As Office Manager you will be supporting a busy team and managing the admin function of the office. Managing teams within the operations function Support with general office administration. Managing the day-to-day admin function of the office Health and safety procedure implementation Liaising with third party providers Dealing with HR procedures. Training and development of staff Staff appraisals Implementing company policies and procedures Supporting the team as and where required to ensure the smooth running of the office. THE CANDIDATE: High level of professionalism Able to work confidentially with sensitive information. High levels of attention to detail Experience within the legal field desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 19, 2024
Full time
An excellent opportunity to join this well-established company in Doncaster Centre. Some travel to Sheffield required. THE ROLE: As Office Manager you will be supporting a busy team and managing the admin function of the office. Managing teams within the operations function Support with general office administration. Managing the day-to-day admin function of the office Health and safety procedure implementation Liaising with third party providers Dealing with HR procedures. Training and development of staff Staff appraisals Implementing company policies and procedures Supporting the team as and where required to ensure the smooth running of the office. THE CANDIDATE: High level of professionalism Able to work confidentially with sensitive information. High levels of attention to detail Experience within the legal field desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Apr 19, 2024
Full time
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Apr 19, 2024
Full time
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Here's what you'll be doing Base location - Coventry £58,693 - £71,634 E.ON Lighting and Grid is the ICP/B2B EV, Solutions delivery Business of E.ON. We're 100% committed to our part in creating a sustainable future, whether it's providing innovative lighting solutions for new developments, retrofitting solutions for local authorities or even developing and introducing smart technologies for distribution networks. We are absolutely on it and we would love you to join us in helping decarbonising energy infrastructures and helping the planet at the same time. We operate one of the largest streetlighting contracting businesses in the UK. As well as providing new installations for most Housing Developers, we also work with the majority of local authorities. Here's what you will be doing Right now, we're looking for a Business Development Manager to join our Grid/Networks team based in Coventry. You'll be responsible for delivering sales and channel activity to support the delivery of E.ON Lighting & Grid sales, revenue, growth and profit targets. This role will develop new business through our internal sales teams, self-generated leads and other sources. You'll also work with the Commercial Engineers, Project Manager and Bid Support to develop new channels to market and also with other Business Development Managers to develop, optimise and deliver sales activity. You'll also be accountable for achieving sales targets around revenue targets and growth as set out in Mid Term Plan (MTP) and quarterly forecasting process. What we need from you Experience of leading and developing strategies and plans to sell Electrical networks and related solutions. Proven capability of prospecting, lead generation, developing and delivering sales proposals, negotiating and closing sales preferably in the Energy Solutions, B2B or technical services environment. Experience and track record of growing strong strategic relationships with customers / 3rd parties. Excellent mentoring, coaching and interpersonal skills, with the ability to quickly build rapport with others. Innovative/entrepreneurial spirit - curious about new technologies, practices and thinking and seeking opportunities to harness for competitive advantage. Proven inter-personal and effective communication skills, with the ability to influence internal and external stakeholders and customers at all levels. A flexible multi-tasker, able to cope with constantly changing priorities and environment and the ability to manage and resolve conflict. A full UK driving license and willingness for regular UK travel. Here's what you need to know Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
Apr 19, 2024
Full time
Here's what you'll be doing Base location - Coventry £58,693 - £71,634 E.ON Lighting and Grid is the ICP/B2B EV, Solutions delivery Business of E.ON. We're 100% committed to our part in creating a sustainable future, whether it's providing innovative lighting solutions for new developments, retrofitting solutions for local authorities or even developing and introducing smart technologies for distribution networks. We are absolutely on it and we would love you to join us in helping decarbonising energy infrastructures and helping the planet at the same time. We operate one of the largest streetlighting contracting businesses in the UK. As well as providing new installations for most Housing Developers, we also work with the majority of local authorities. Here's what you will be doing Right now, we're looking for a Business Development Manager to join our Grid/Networks team based in Coventry. You'll be responsible for delivering sales and channel activity to support the delivery of E.ON Lighting & Grid sales, revenue, growth and profit targets. This role will develop new business through our internal sales teams, self-generated leads and other sources. You'll also work with the Commercial Engineers, Project Manager and Bid Support to develop new channels to market and also with other Business Development Managers to develop, optimise and deliver sales activity. You'll also be accountable for achieving sales targets around revenue targets and growth as set out in Mid Term Plan (MTP) and quarterly forecasting process. What we need from you Experience of leading and developing strategies and plans to sell Electrical networks and related solutions. Proven capability of prospecting, lead generation, developing and delivering sales proposals, negotiating and closing sales preferably in the Energy Solutions, B2B or technical services environment. Experience and track record of growing strong strategic relationships with customers / 3rd parties. Excellent mentoring, coaching and interpersonal skills, with the ability to quickly build rapport with others. Innovative/entrepreneurial spirit - curious about new technologies, practices and thinking and seeking opportunities to harness for competitive advantage. Proven inter-personal and effective communication skills, with the ability to influence internal and external stakeholders and customers at all levels. A flexible multi-tasker, able to cope with constantly changing priorities and environment and the ability to manage and resolve conflict. A full UK driving license and willingness for regular UK travel. Here's what you need to know Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
Role Profile Develop, implement and maintain the process and technology solutions required to efficiently respond to complex, multi-regional, multi-modal customer Requests for Quote (RFQ). Liaise with IP&ES team members worldwide and provide an efficient conduit that will facilitate product strategy to affect our price offers to clients through the development of logical pricing processes and technology. Strong focus on bid opportunities. To support the sales development process by delivering back up support through identifying and preparing sales quotations that are developed at winning and keeping profitable business. To be an industry leader in professionally managing and delivering optimal pricing results through maintaining supplier relationships, origin relationships and developing and maintaining Bi Lateral Agreements globally. Close cooperation with IP&ES stakeholders, products and country management with success rates performances as well as volumes performances. Improvement of success rates, internal sales success and KPI's metrics. Improvement of the current and future structure through constant analysis of reason for losses of opportunities. Key Accountability Areas Manages the local pricing day to day workload to ensure proper resource allocation to meet customer deadlines and increase win rate. Coordinates complex, regional and local pricing teams required to respond timely and effectively to complex, high revenue potential bids. Develops new sophisticated pricing tools, processes and systems to enhance the bidding process and increase our hit rate based on pricing logic Liaise with product experts to ensure the logic used in pricing processes and applications is resulting in appropriately calculated cost and profit Undertake negotiations with the Global network to design, develop and implement Bi Lateral agreements that effectively locks a country into delivering set price structures, performance results and service standards. Monitor Bi Lateral Agreement validities against all services offered such as air, sea and value added solutions. Effectively negotiate and drive rate reductions with origins to ensure that the local sales team is armed with effective selling rates to win and keep profitable business. Undertake regular meetings with our suppliers to ensure that local relationships are maintained and developed to drive stronger price returns. Must be able to undertake staff training indicatives through identifying staff weaknesses and services weaknesses to improve personal attributes, whilst increasing the company's performance levels. To manage the Master Quote File and review the performance of each staff member on a monthly basis and present to management a performance report which includes full identification of workload by employee, number of bookings managed, number of quotations closed. Must be able to provide guidance to the staff on their results through the Log Book in order for them to see weaknesses, strengths and ways on improving efficiency of their working day. Must be able to manage and develop excel spreadsheets and graphs to reflect KPI output for customers and staff alike. Must represent the Pricing Department in Management meetings to effectively communicate areas of service level performances that need attention and design and develop solutions that will increase company productivity. Must be able to drive motivational techniques, ideas and staff enhancements to ensure that a true team environment is being developed and maintained. Work with the Customer Service Manager to ensure that quotations are flowing smoothly and that both sides of the business have the correct backup in place for smooth transactions and billing follow up. Escalation of issues to management at both origin and local level to ensure that a customer is giving the attention required to meet timeline expectations. Manage all RFQ's that are received from start to finish, including price points, RFQ completion and follow up on success or decline of the submitted RFQ. Regularly gain pricing options against our product listing including air, sea and road freight price points, whilst always looking at developing new consolidated products with the Product Managers. Maintain a KPI of 24 hour maximum turnaround in offering finished quotations to both local staff and the Global Network when requested. Centrally upload all RFQ's into the Master Quote Log so we as a team can monitor and trace quotations offered by way of success. Ensure to work with the team in centrally managing Bi-lateral agreements to ensure that contracted rates in air and sea freight supervisor.
Apr 19, 2024
Full time
Role Profile Develop, implement and maintain the process and technology solutions required to efficiently respond to complex, multi-regional, multi-modal customer Requests for Quote (RFQ). Liaise with IP&ES team members worldwide and provide an efficient conduit that will facilitate product strategy to affect our price offers to clients through the development of logical pricing processes and technology. Strong focus on bid opportunities. To support the sales development process by delivering back up support through identifying and preparing sales quotations that are developed at winning and keeping profitable business. To be an industry leader in professionally managing and delivering optimal pricing results through maintaining supplier relationships, origin relationships and developing and maintaining Bi Lateral Agreements globally. Close cooperation with IP&ES stakeholders, products and country management with success rates performances as well as volumes performances. Improvement of success rates, internal sales success and KPI's metrics. Improvement of the current and future structure through constant analysis of reason for losses of opportunities. Key Accountability Areas Manages the local pricing day to day workload to ensure proper resource allocation to meet customer deadlines and increase win rate. Coordinates complex, regional and local pricing teams required to respond timely and effectively to complex, high revenue potential bids. Develops new sophisticated pricing tools, processes and systems to enhance the bidding process and increase our hit rate based on pricing logic Liaise with product experts to ensure the logic used in pricing processes and applications is resulting in appropriately calculated cost and profit Undertake negotiations with the Global network to design, develop and implement Bi Lateral agreements that effectively locks a country into delivering set price structures, performance results and service standards. Monitor Bi Lateral Agreement validities against all services offered such as air, sea and value added solutions. Effectively negotiate and drive rate reductions with origins to ensure that the local sales team is armed with effective selling rates to win and keep profitable business. Undertake regular meetings with our suppliers to ensure that local relationships are maintained and developed to drive stronger price returns. Must be able to undertake staff training indicatives through identifying staff weaknesses and services weaknesses to improve personal attributes, whilst increasing the company's performance levels. To manage the Master Quote File and review the performance of each staff member on a monthly basis and present to management a performance report which includes full identification of workload by employee, number of bookings managed, number of quotations closed. Must be able to provide guidance to the staff on their results through the Log Book in order for them to see weaknesses, strengths and ways on improving efficiency of their working day. Must be able to manage and develop excel spreadsheets and graphs to reflect KPI output for customers and staff alike. Must represent the Pricing Department in Management meetings to effectively communicate areas of service level performances that need attention and design and develop solutions that will increase company productivity. Must be able to drive motivational techniques, ideas and staff enhancements to ensure that a true team environment is being developed and maintained. Work with the Customer Service Manager to ensure that quotations are flowing smoothly and that both sides of the business have the correct backup in place for smooth transactions and billing follow up. Escalation of issues to management at both origin and local level to ensure that a customer is giving the attention required to meet timeline expectations. Manage all RFQ's that are received from start to finish, including price points, RFQ completion and follow up on success or decline of the submitted RFQ. Regularly gain pricing options against our product listing including air, sea and road freight price points, whilst always looking at developing new consolidated products with the Product Managers. Maintain a KPI of 24 hour maximum turnaround in offering finished quotations to both local staff and the Global Network when requested. Centrally upload all RFQ's into the Master Quote Log so we as a team can monitor and trace quotations offered by way of success. Ensure to work with the team in centrally managing Bi-lateral agreements to ensure that contracted rates in air and sea freight supervisor.
About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
Apr 19, 2024
Full time
About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
Incubeta Africa Jaco Lintvelt Incubeta Africa Incubeta International
Director of Analytics Role Level: Head of Department OVERVIEW OF JOB DESCRIPTION As the Director of Analytics, you are responsible for leading the analytics offering in the UK to delight clients, and grow our reputation in the industry. You will oversee the technical development & delivery of the Analytics team (aiming for consistency and efficiency), and you will evolve our Measurement proposition to meet the needs & aspirations of our partners. You will be personally responsible for overseeing our offering, and ensuring that your team has the necessary skill sets to deliver this for their clients. You will be responsible for ensuring that the work outputted by your team is of a high standard, and in line with the best practices you have set. You will be excited to provide our clients with a clear understanding & direction for navigating the upcoming measurement challenges and opportunities they face (e.g. from browser updates, privacy regulations, increasing consumer & business demands, and complexity in customer journeys) and you are eager to inspire their strategy. You will be passionate about the field - eager to stay on top of industry changes, new and developing technology, and work closely with your team in order to keep innovating. You are required to: Lead the technical Analytics function for the business - manage and scale a high performing team. This will involve: Setting and driving best practices across the team in all areas Managing solutions architects and steering their development Maintaining an environment of learning and growth in the team Leading on quality assurance for analytics delivery & deployment Growing Analytics clients and looking for new opportunities Being accountable for commercial success of department Train and share knowledge both with your own team and the wider company, which will involve: Maintaining awareness of industry trends & updates in digital analytics & marketing, evolving our Analytics offering accordingly Maintaining an internal training program to keep knowledge consistent across the team Coaching and mentoring the team to develop their technical proficiency & troubleshooting Contributing to & shaping our global expertise through our solutions councils and knowledge sharing Communicate & advocate for our Analytics capabilities, which will involve: Participating in pitches & new business requests to increase our client base Supporting growth of priority clients, and lead in strategic client meetings as needed Nurturing positive relationships with Google and other tech partners to mutually grow our capabilities and reputation Demonstrating thought leadership - represent Incubeta and broadcast our expertise & POV throughout the industry KNOWLEDGE AND EXPERIENCE Hard Skills Strong knowledge of: Analytics platforms (Google Analytics 4, Adobe Analytics et al - advantage) Tag Management Systems (Google Tag Manager, Tealium et al - advantage) Data Layers Consent Management & CMPs Firebase Data Analysis (inc. Looker studio) Google Marketing Platform Server Side Tracking Data Privacy including solutions & privacy readiness initiatives such as Consent Mode & Enhanced Conversions Offline to Online Integrations SQL (Advantage) Ability to navigate BigQuery and Google Cloud (Advantage) Basic JavaScript, CSS and HTML skills Spreadsheets - Google Sheets / Excel Troubleshooting - able to support & coach teams to resolve technology/platform problems, reporting discrepancies, tracking issues and other tech-related issues which affect campaigns including but not limited to: Data Discrepancies in Google Analytics Data Discrepancies between Google Analytics and Integrated Platforms, including BigQuery Google Tag Manager and Website Tag Troubleshooting Confidently debug GTM tagging Knowledge of Digital Marketing strategy / online acquisition channels and attribution Ability to create an enterprise level Measurement Framework and Plan Ability to establish & maintain best practices in analytics and measurement Ability to adopt & help evolve processes which lead to high standards of analytics delivery Ability to identify operational & capability gaps, and propose solutions to address them Can provide training to internal and external teams; including but not limited to: Google Analytics 4 & Google Tag Manager, Digital Privacy, Measurement Approach & Strategy Has a knowledge and understanding of analytics implementation, data analysis, data science methods, and CRO, enough to explain them to clients if required Strong Project Management Skills Strong Presentation skills Soft Skills Be a role model Strong people management and leadership skills Strong ability to develop staff technically & inspire teams with an impactful vision Ability to mentor and support other team members Strong professional business communication skills - ability to write a professional email, conduct presentations and speak professionally to clients and teams Strong ability to prioritise and manage own time as well as assisting teams where needed Strong commercial acumen Example of professionalism, and solution-driven during challenges Be dependable Strong technical communicator - able to turn complex technical concepts into simple and easy to understand concepts for both internal teams and clients Ability to think and act independently as well as collaboratively Highly reliable & earns trust through their attitude and outputs Exceptional attention to detail and pride in any work produced Display honesty and integrity at all times, accountable for your tasks and actions, even when making mistakes Be approachable and open to constructive feedback Excellent problem solving skills Organised and detail oriented Be motivated Display relentless enthusiasm & passion for what you do Ownership driven, pro-active to self-learn and make progress Display a hunger for knowledge and a willingness to learn for any situation Considers longer term resource and skills needs for the team, and plans accordingly Ability to work in a fast paced, dynamic, pro-learning environment on multiple priorities simultaneously Required Certifications Google Analytics 4 Qualification
Apr 19, 2024
Full time
Director of Analytics Role Level: Head of Department OVERVIEW OF JOB DESCRIPTION As the Director of Analytics, you are responsible for leading the analytics offering in the UK to delight clients, and grow our reputation in the industry. You will oversee the technical development & delivery of the Analytics team (aiming for consistency and efficiency), and you will evolve our Measurement proposition to meet the needs & aspirations of our partners. You will be personally responsible for overseeing our offering, and ensuring that your team has the necessary skill sets to deliver this for their clients. You will be responsible for ensuring that the work outputted by your team is of a high standard, and in line with the best practices you have set. You will be excited to provide our clients with a clear understanding & direction for navigating the upcoming measurement challenges and opportunities they face (e.g. from browser updates, privacy regulations, increasing consumer & business demands, and complexity in customer journeys) and you are eager to inspire their strategy. You will be passionate about the field - eager to stay on top of industry changes, new and developing technology, and work closely with your team in order to keep innovating. You are required to: Lead the technical Analytics function for the business - manage and scale a high performing team. This will involve: Setting and driving best practices across the team in all areas Managing solutions architects and steering their development Maintaining an environment of learning and growth in the team Leading on quality assurance for analytics delivery & deployment Growing Analytics clients and looking for new opportunities Being accountable for commercial success of department Train and share knowledge both with your own team and the wider company, which will involve: Maintaining awareness of industry trends & updates in digital analytics & marketing, evolving our Analytics offering accordingly Maintaining an internal training program to keep knowledge consistent across the team Coaching and mentoring the team to develop their technical proficiency & troubleshooting Contributing to & shaping our global expertise through our solutions councils and knowledge sharing Communicate & advocate for our Analytics capabilities, which will involve: Participating in pitches & new business requests to increase our client base Supporting growth of priority clients, and lead in strategic client meetings as needed Nurturing positive relationships with Google and other tech partners to mutually grow our capabilities and reputation Demonstrating thought leadership - represent Incubeta and broadcast our expertise & POV throughout the industry KNOWLEDGE AND EXPERIENCE Hard Skills Strong knowledge of: Analytics platforms (Google Analytics 4, Adobe Analytics et al - advantage) Tag Management Systems (Google Tag Manager, Tealium et al - advantage) Data Layers Consent Management & CMPs Firebase Data Analysis (inc. Looker studio) Google Marketing Platform Server Side Tracking Data Privacy including solutions & privacy readiness initiatives such as Consent Mode & Enhanced Conversions Offline to Online Integrations SQL (Advantage) Ability to navigate BigQuery and Google Cloud (Advantage) Basic JavaScript, CSS and HTML skills Spreadsheets - Google Sheets / Excel Troubleshooting - able to support & coach teams to resolve technology/platform problems, reporting discrepancies, tracking issues and other tech-related issues which affect campaigns including but not limited to: Data Discrepancies in Google Analytics Data Discrepancies between Google Analytics and Integrated Platforms, including BigQuery Google Tag Manager and Website Tag Troubleshooting Confidently debug GTM tagging Knowledge of Digital Marketing strategy / online acquisition channels and attribution Ability to create an enterprise level Measurement Framework and Plan Ability to establish & maintain best practices in analytics and measurement Ability to adopt & help evolve processes which lead to high standards of analytics delivery Ability to identify operational & capability gaps, and propose solutions to address them Can provide training to internal and external teams; including but not limited to: Google Analytics 4 & Google Tag Manager, Digital Privacy, Measurement Approach & Strategy Has a knowledge and understanding of analytics implementation, data analysis, data science methods, and CRO, enough to explain them to clients if required Strong Project Management Skills Strong Presentation skills Soft Skills Be a role model Strong people management and leadership skills Strong ability to develop staff technically & inspire teams with an impactful vision Ability to mentor and support other team members Strong professional business communication skills - ability to write a professional email, conduct presentations and speak professionally to clients and teams Strong ability to prioritise and manage own time as well as assisting teams where needed Strong commercial acumen Example of professionalism, and solution-driven during challenges Be dependable Strong technical communicator - able to turn complex technical concepts into simple and easy to understand concepts for both internal teams and clients Ability to think and act independently as well as collaboratively Highly reliable & earns trust through their attitude and outputs Exceptional attention to detail and pride in any work produced Display honesty and integrity at all times, accountable for your tasks and actions, even when making mistakes Be approachable and open to constructive feedback Excellent problem solving skills Organised and detail oriented Be motivated Display relentless enthusiasm & passion for what you do Ownership driven, pro-active to self-learn and make progress Display a hunger for knowledge and a willingness to learn for any situation Considers longer term resource and skills needs for the team, and plans accordingly Ability to work in a fast paced, dynamic, pro-learning environment on multiple priorities simultaneously Required Certifications Google Analytics 4 Qualification
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations. Key responsibilities of a Global IT Service Desk Team Leader: Controlling scheduling and workload through the management of the team's ticketing queue Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major Incident Manager as and when needed to support the IT function and the wider business. Mentoring, coaching, management support and development including appraisals, evaluations and reporting of individual performance targets for their direct reports, plus oversight of their direct reports Performance monitoring, setting and reporting of the teams' KPIs, targets and goals to Senior Management and the wider company Ensure collaboration with all service desk managers and team leaders to ensure 1 global process Understanding and managing the technical abilities of the team and ensuring all technical fixes being carried out are of the highest quality Experience and skills required as the Global IT Service Desk Team Leader: Team Leader experience in a Service Desk or similar environment with a proven track record to identify process improvements and initiate change ITIL Qualification (desirable) Experience with ticketing frameworks Solutions driven, confident and friendly approach when dealing with customers Ability to work under pressure in a fast-paced dynamic environment, setting the behaviours and acting as an example to the team
Apr 19, 2024
Full time
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations. Key responsibilities of a Global IT Service Desk Team Leader: Controlling scheduling and workload through the management of the team's ticketing queue Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major Incident Manager as and when needed to support the IT function and the wider business. Mentoring, coaching, management support and development including appraisals, evaluations and reporting of individual performance targets for their direct reports, plus oversight of their direct reports Performance monitoring, setting and reporting of the teams' KPIs, targets and goals to Senior Management and the wider company Ensure collaboration with all service desk managers and team leaders to ensure 1 global process Understanding and managing the technical abilities of the team and ensuring all technical fixes being carried out are of the highest quality Experience and skills required as the Global IT Service Desk Team Leader: Team Leader experience in a Service Desk or similar environment with a proven track record to identify process improvements and initiate change ITIL Qualification (desirable) Experience with ticketing frameworks Solutions driven, confident and friendly approach when dealing with customers Ability to work under pressure in a fast-paced dynamic environment, setting the behaviours and acting as an example to the team
Business Development Manager - Hybrid Location : Tadcaster, hybrid Salary : Competitive, DOE + Bonus / Incentive Scheme + Excellent Benefits! Hours : Full time, Permanent Benefits : Quarterly Incentive, Excellent Occupational Sick Pay Scheme, Company Pension Scheme with Employer Contributions, Generous Life Assurance Scheme (6 x salary), Private Healthcare Scheme (BUPA & UNUM/ Help at hand), 31 Days Holiday per Year and Up to Date IT Equipment! We are Innserve Ltd, we keep Britain pouring! At Innserve, our vision is to 'Keep Britain Pouring' by consistently delighting our customers. As the largest independent provider of technical services support to the UK drinks dispense industry, we're committed to delivering the highest standards of customer service and technical expertise to the more than 90,000 licensed and non-licensed premises that we support. We're the leading company in the supply, installation, maintenance, and servicing of drinks dispense equipment, and we're proud of our reputation for excellence. If you are an experienced Business Development Manager, Sales or Account Management professional coming from a B2B setting - this could be the job for you! Are you keen to take responsibility for our ambitious growth plans and looking for a career move that is out of the ordinary Read on! A typical day at Innserve as our Business Development Manager looks like: Developing a strategic growth plan and delivering against it. Identifying opportunities in our current marketplace and adjacent services. Leading research and identification of new business opportunities, new markets, growth areas, trends, customers, and new ways of extending existing markets. Maximising sales by generating leads for prospective customers, building effective relationships. Pitching sales and products to new and existing clients. Negotiating contracts / retenders. Additionally, your role will be key in supporting proactive management of Innserve's existing customer base, developing commercial models to grow the range of services we provide. You will support the Head of Commercial to develop strategies to enter new marketplaces, whilst also supporting existing customers and ensuring we deliver excellence in all that we do. You will develop a network of contacts to attract new customers, research new market opportunities and oversee growth projects. This post acts as an ambassador for the services of Innserve to keep Britain pouring! In order to be successful in this role you must have: Excellent communication skills with the ability to negotiate with internal and external stakeholders and pitch proposals to new customers. Experience in Business Development, ideally as a BDM, Sales or Account Manager Experience of successful delivery of large volume, new business in a B2B environment and lead the smooth integration into the existing operation. Experience of working in a commercial function in a high paced service industry in a similar role High attention to detail, with a data led approach to identify opportunities and solve problems. Experience of working cross-functionally to seamlessly deliver the business goals. Proven experience as a strong team player, with the ability to quickly build rapport with internal and external colleagues and stakeholders. A strategic and creative mind with the ability to identify and lead the business into new opportunities. A business qualification - BSc/BA/ MSc/MA in business administration, finance or a relevant field - preferable If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance! We'd love to hear from you. Innserve is committed to being an equal opportunity employer. No agencies please.
Apr 19, 2024
Full time
Business Development Manager - Hybrid Location : Tadcaster, hybrid Salary : Competitive, DOE + Bonus / Incentive Scheme + Excellent Benefits! Hours : Full time, Permanent Benefits : Quarterly Incentive, Excellent Occupational Sick Pay Scheme, Company Pension Scheme with Employer Contributions, Generous Life Assurance Scheme (6 x salary), Private Healthcare Scheme (BUPA & UNUM/ Help at hand), 31 Days Holiday per Year and Up to Date IT Equipment! We are Innserve Ltd, we keep Britain pouring! At Innserve, our vision is to 'Keep Britain Pouring' by consistently delighting our customers. As the largest independent provider of technical services support to the UK drinks dispense industry, we're committed to delivering the highest standards of customer service and technical expertise to the more than 90,000 licensed and non-licensed premises that we support. We're the leading company in the supply, installation, maintenance, and servicing of drinks dispense equipment, and we're proud of our reputation for excellence. If you are an experienced Business Development Manager, Sales or Account Management professional coming from a B2B setting - this could be the job for you! Are you keen to take responsibility for our ambitious growth plans and looking for a career move that is out of the ordinary Read on! A typical day at Innserve as our Business Development Manager looks like: Developing a strategic growth plan and delivering against it. Identifying opportunities in our current marketplace and adjacent services. Leading research and identification of new business opportunities, new markets, growth areas, trends, customers, and new ways of extending existing markets. Maximising sales by generating leads for prospective customers, building effective relationships. Pitching sales and products to new and existing clients. Negotiating contracts / retenders. Additionally, your role will be key in supporting proactive management of Innserve's existing customer base, developing commercial models to grow the range of services we provide. You will support the Head of Commercial to develop strategies to enter new marketplaces, whilst also supporting existing customers and ensuring we deliver excellence in all that we do. You will develop a network of contacts to attract new customers, research new market opportunities and oversee growth projects. This post acts as an ambassador for the services of Innserve to keep Britain pouring! In order to be successful in this role you must have: Excellent communication skills with the ability to negotiate with internal and external stakeholders and pitch proposals to new customers. Experience in Business Development, ideally as a BDM, Sales or Account Manager Experience of successful delivery of large volume, new business in a B2B environment and lead the smooth integration into the existing operation. Experience of working in a commercial function in a high paced service industry in a similar role High attention to detail, with a data led approach to identify opportunities and solve problems. Experience of working cross-functionally to seamlessly deliver the business goals. Proven experience as a strong team player, with the ability to quickly build rapport with internal and external colleagues and stakeholders. A strategic and creative mind with the ability to identify and lead the business into new opportunities. A business qualification - BSc/BA/ MSc/MA in business administration, finance or a relevant field - preferable If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance! We'd love to hear from you. Innserve is committed to being an equal opportunity employer. No agencies please.
A Sales Engineer / Field Sales Manager is needed to join one the oldest and most respected Height Safety specialists in the UK. Do you possess the ability to interpret information and drawings, coupled with a keen understanding of the construction sector and a natural talent for sales? If so, we're searching for someone like you! Don't worry if you're new to the fall protection industry full product training is offered to help you excel. The role will require site visits, surveys, and face-to-face customer meetings, alongside office-based sales work & regular training. Hybrid working options are available. Founded in 1991, and fully accredited, this competent and experienced company operate primarily in the field of surveying, evaluating, installing, training and recertifying work at height equipment solutions. The company installs systems throughout the UK and is one of the few companies able to provide a complete range of fall protection solutions and services from a single source. Due to an exciting period of growth and modernisation, they are now seeking a talented Sales Engineer / Field Sales Manager to become pivotal member of the team. Collaborating closely with the team and General Manager the Sales Engineer / Field Sales Manager will drive growth in fall protection sales, expand connections, nurture relationships, and maximise profits. In more detail youll strategically target industrial sectors, generate sales, follow up on leads & quotes, and prospect new business. Your responsibilities will include meeting sales targets, managing key accounts, generating inquiries, producing quotations, attending review meetings, and developing new accounts. To qualify You should be a or similar Sales Engineer / Field Sales Manager / Solutions Sales Manager / Client Solutions Engineer / Sales Account Manager / Business Development Manager or similar with a CV that demonstrates: Experience in a solutions-based sales role. The ability to interpret information and drawings ideally from the construction sector. Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences. The ability to work independently and as part of a team in a fast-paced, dynamic environment. A practical and growth mindset. Exposure to construction industry desirable Full drivers licence and the willingness to travel is required. In return the Sales Engineer / Field Sales Manager can expect a car allowance with paid business mileage, 25 days holiday (plus bank holidays and 3 days allocated for Christmas shutdown), paid sick leave (in accordance with policy), company pension scheme, company life insurance scheme, company charity scheme, cycle to work scheme (in accordance with policy) and much more. SALARY: £33 - 43k + Bonus (OTE £55K) & Car Allowance LOCATION: Crawley / Hybrid. JOB TYPE: Permanent.
Apr 19, 2024
Full time
A Sales Engineer / Field Sales Manager is needed to join one the oldest and most respected Height Safety specialists in the UK. Do you possess the ability to interpret information and drawings, coupled with a keen understanding of the construction sector and a natural talent for sales? If so, we're searching for someone like you! Don't worry if you're new to the fall protection industry full product training is offered to help you excel. The role will require site visits, surveys, and face-to-face customer meetings, alongside office-based sales work & regular training. Hybrid working options are available. Founded in 1991, and fully accredited, this competent and experienced company operate primarily in the field of surveying, evaluating, installing, training and recertifying work at height equipment solutions. The company installs systems throughout the UK and is one of the few companies able to provide a complete range of fall protection solutions and services from a single source. Due to an exciting period of growth and modernisation, they are now seeking a talented Sales Engineer / Field Sales Manager to become pivotal member of the team. Collaborating closely with the team and General Manager the Sales Engineer / Field Sales Manager will drive growth in fall protection sales, expand connections, nurture relationships, and maximise profits. In more detail youll strategically target industrial sectors, generate sales, follow up on leads & quotes, and prospect new business. Your responsibilities will include meeting sales targets, managing key accounts, generating inquiries, producing quotations, attending review meetings, and developing new accounts. To qualify You should be a or similar Sales Engineer / Field Sales Manager / Solutions Sales Manager / Client Solutions Engineer / Sales Account Manager / Business Development Manager or similar with a CV that demonstrates: Experience in a solutions-based sales role. The ability to interpret information and drawings ideally from the construction sector. Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences. The ability to work independently and as part of a team in a fast-paced, dynamic environment. A practical and growth mindset. Exposure to construction industry desirable Full drivers licence and the willingness to travel is required. In return the Sales Engineer / Field Sales Manager can expect a car allowance with paid business mileage, 25 days holiday (plus bank holidays and 3 days allocated for Christmas shutdown), paid sick leave (in accordance with policy), company pension scheme, company life insurance scheme, company charity scheme, cycle to work scheme (in accordance with policy) and much more. SALARY: £33 - 43k + Bonus (OTE £55K) & Car Allowance LOCATION: Crawley / Hybrid. JOB TYPE: Permanent.
Software House /Leicester /Remote /Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Software House /Leicester /Remote /Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Business Development Manager - Hybrid Location : Hybrid - London Salary : £40K - £60K per annum + Commission! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you You are an experienced Sales Manager/ Business Development Manager who specialises in identifying and pursuing new business development opportunities. Your expertise lies in selling high value subscriptions. If you enjoy the thrill of the chase, love building lasting relationships and are ready to join a market-leading, global business why not apply today! A bit about us. Wilmington Healthcare, (Part of Wilmington Intelligence) is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We built on trust and knowledge, to provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. As our Business Development Manager for HSJ Intelligence, your main focus is on identifying new business opportunities to grow our subscriptions. This is an exciting time to be joining our team as we look to further expand our capability! You will work towards locally agreed sales targets & KPIs to proactively seek out new business opportunities and prepare customer proposals along with product demonstrations. As our Business Development Manager, you will be responsible for: Engaging with senior decision makers to deliver sales growth. Leading a demonstration of a subscription product to clients both virtually and in-person. Utilising tools, such as LinkedIn and internal databases, to engage with new customers. Attending relevant events. Contributing to marketing campaigns within your sector. Developing an extensive knowledge of our subscription portfolio as well as staying informed on any sector changes. Ensuring opportunity pipeline is developed and maintained in line with business targets. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on customer feedback. Designing and delivering a sales plan. In order to be successful in this role it's essential that you have: New business experience in B2B sales. Experience selling subscription products with a clear understanding of B2B subscription model. Strong communication skills and be confident when presenting and selling at a senior level. Sales CRM experience, such as SalesForce, MS Dynamics or similar. It would be great if you had: Previous experience selling SaaS or intelligence subscription is desirable. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Apr 19, 2024
Full time
Business Development Manager - Hybrid Location : Hybrid - London Salary : £40K - £60K per annum + Commission! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you You are an experienced Sales Manager/ Business Development Manager who specialises in identifying and pursuing new business development opportunities. Your expertise lies in selling high value subscriptions. If you enjoy the thrill of the chase, love building lasting relationships and are ready to join a market-leading, global business why not apply today! A bit about us. Wilmington Healthcare, (Part of Wilmington Intelligence) is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We built on trust and knowledge, to provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. As our Business Development Manager for HSJ Intelligence, your main focus is on identifying new business opportunities to grow our subscriptions. This is an exciting time to be joining our team as we look to further expand our capability! You will work towards locally agreed sales targets & KPIs to proactively seek out new business opportunities and prepare customer proposals along with product demonstrations. As our Business Development Manager, you will be responsible for: Engaging with senior decision makers to deliver sales growth. Leading a demonstration of a subscription product to clients both virtually and in-person. Utilising tools, such as LinkedIn and internal databases, to engage with new customers. Attending relevant events. Contributing to marketing campaigns within your sector. Developing an extensive knowledge of our subscription portfolio as well as staying informed on any sector changes. Ensuring opportunity pipeline is developed and maintained in line with business targets. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on customer feedback. Designing and delivering a sales plan. In order to be successful in this role it's essential that you have: New business experience in B2B sales. Experience selling subscription products with a clear understanding of B2B subscription model. Strong communication skills and be confident when presenting and selling at a senior level. Sales CRM experience, such as SalesForce, MS Dynamics or similar. It would be great if you had: Previous experience selling SaaS or intelligence subscription is desirable. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Job Title: Senior Commercial Project Lead Location: Burnley Type: Permanent Hours: 37.5 hours (Monday - Friday) The role: Our client who has been established for over 90 years in the welding and coatings industry are currently on the look out for their next Commercial Project Leader. The role will play a pivotal role within an established company where you will be able to demonstrate your commercial knowledge and financial experience. You will come from a projects background where you have had previous experience of managing costs of projects, forecasting and reviewing revenue and margins. As the Commercial Project leader, you will be responsible for managing multiple projects at one time, assisting with budgets and costs of the projects and have the ability to build natural and strong relationships. The role of Commercial project lead is to manage and review the financials relating to the projects, with this you will be expected to report findings to Senior management and assess the projects to ensure they are performing commercially and in line with company values. This is an exciting time to be part of an established brand. If you are commercially minded and have experience of managing costs and revenue within projects, then apply today! Main duties and responsibilities: Project and commercially manage multiple projects from receipt of award until final account stage and in conjunction with Project Delivery Manager, assuming responsibility for delivery of the expected GM % rate Populate and update Commercial documents including profitability overview, revenue/cost/margin forecasts (monthly) With the assistance of Project Cost Account, review and track cashflows and budget trackers for cost spend (monthly) Populate monthly business review file (MBR), explain forecasting updates with Senior management and tracking each month actuals to commitment and update on the variances Understand Contract requirements (per project) on contractual milestone payments, revenue recognition, ensuring compliance and with the aim to ensure maximum potential is realised Build positive relationship with customers to improve opportunities of repeat business and additional scopes Raise, submit and agree variance orders in accordance with the contract Review payment applications prepared by Commercial Administrator in readiness for submission to the client In conjunction with Commercial Administrator understand AR position on projects Commercially responsible for support the maintenance of accounts receivable resolving any disputes in a timely manner, handling negotiation to resolve payment in line with terms Undertake detailed formal project reviews monthly to understand and explain profitability compared to bid and forecast, to seek out opportunities/risks but also provide feedback to project delivery and proposals teams to take decisive action to mitigate any overspend/provide accurate pricing Support with ad hoc analysis of projects as and when required Support in the provision of financial evidence for internal or external audits as and when required. Skills and experience sought: Strong Excel skills - managing formulas and Pivot tables Previous experience of using SAP (desired) Strong Leadership skills Previous experience in a Project Based Business Commercially minded Forecasting experience (desirable) Strong influencing & negotiation skills Excellent Communicator and Customer Service Skills Benefits: Holidays 25 days plus 8 Bank Holidays, rising with long service Pension - 3% ee - 6% er and 4% ee - 7% er Onsite Parking Enhanced Family Friendly Policy Life Assurance x 4 of salary EAP Closing date: 6/4/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Apr 19, 2024
Full time
Job Title: Senior Commercial Project Lead Location: Burnley Type: Permanent Hours: 37.5 hours (Monday - Friday) The role: Our client who has been established for over 90 years in the welding and coatings industry are currently on the look out for their next Commercial Project Leader. The role will play a pivotal role within an established company where you will be able to demonstrate your commercial knowledge and financial experience. You will come from a projects background where you have had previous experience of managing costs of projects, forecasting and reviewing revenue and margins. As the Commercial Project leader, you will be responsible for managing multiple projects at one time, assisting with budgets and costs of the projects and have the ability to build natural and strong relationships. The role of Commercial project lead is to manage and review the financials relating to the projects, with this you will be expected to report findings to Senior management and assess the projects to ensure they are performing commercially and in line with company values. This is an exciting time to be part of an established brand. If you are commercially minded and have experience of managing costs and revenue within projects, then apply today! Main duties and responsibilities: Project and commercially manage multiple projects from receipt of award until final account stage and in conjunction with Project Delivery Manager, assuming responsibility for delivery of the expected GM % rate Populate and update Commercial documents including profitability overview, revenue/cost/margin forecasts (monthly) With the assistance of Project Cost Account, review and track cashflows and budget trackers for cost spend (monthly) Populate monthly business review file (MBR), explain forecasting updates with Senior management and tracking each month actuals to commitment and update on the variances Understand Contract requirements (per project) on contractual milestone payments, revenue recognition, ensuring compliance and with the aim to ensure maximum potential is realised Build positive relationship with customers to improve opportunities of repeat business and additional scopes Raise, submit and agree variance orders in accordance with the contract Review payment applications prepared by Commercial Administrator in readiness for submission to the client In conjunction with Commercial Administrator understand AR position on projects Commercially responsible for support the maintenance of accounts receivable resolving any disputes in a timely manner, handling negotiation to resolve payment in line with terms Undertake detailed formal project reviews monthly to understand and explain profitability compared to bid and forecast, to seek out opportunities/risks but also provide feedback to project delivery and proposals teams to take decisive action to mitigate any overspend/provide accurate pricing Support with ad hoc analysis of projects as and when required Support in the provision of financial evidence for internal or external audits as and when required. Skills and experience sought: Strong Excel skills - managing formulas and Pivot tables Previous experience of using SAP (desired) Strong Leadership skills Previous experience in a Project Based Business Commercially minded Forecasting experience (desirable) Strong influencing & negotiation skills Excellent Communicator and Customer Service Skills Benefits: Holidays 25 days plus 8 Bank Holidays, rising with long service Pension - 3% ee - 6% er and 4% ee - 7% er Onsite Parking Enhanced Family Friendly Policy Life Assurance x 4 of salary EAP Closing date: 6/4/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Main Duties and Responsibilities You would be responsible for the delivery of an excellent proactive support service to our colleagues in the areas listed below: Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issues that may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises, liaising with the contractors and building/property managing agents to resolve any issues in a timely manner. Support the Director of HR and Support Services in the preparation of the budget, monitoring expenditure and general financial administrative duties such as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health and Safety and ensure compliance to at least minimum standard relating to the Health and Safety at Work Act; appointing fire wardens/ first aiders, managing fire drill, weekly fire alarm testing, staff awareness training, site induction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair and maintenance issues Escalate the requirement of any maintenance or repair work to the Director of HR and Support Services if required Maintain security arrangements around the office including managing relationships with external suppliers Mail: Overall responsibility for ensuring that all mail is processed and franked daily including recorded and special deliveries ahead of evening collections (Royal Mail and DX) Maintain the franking machine, being the first point of contact for reporting faults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each day in line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveries and collections Ensure a prompt internal post-delivery and collection service at designated times throughout the day Undertake external deliveries and collections as necessary Document Management/Archives: Overall responsibility for the maintenance of accurate records of all archived documents Ensure documents are issued and returned as requested in accordance with Firm procedures Ensure all employees for whom you are responsible have appropriate training and development needs identified and acted upon Undertake regular supervision and management of staff, including participation in recruitment, induction and disciplinary/grievance procedures when required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role is essential Proven experience in managing contracts and carrying out regular reviews to ensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Word and Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 19, 2024
Full time
Main Duties and Responsibilities You would be responsible for the delivery of an excellent proactive support service to our colleagues in the areas listed below: Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issues that may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises, liaising with the contractors and building/property managing agents to resolve any issues in a timely manner. Support the Director of HR and Support Services in the preparation of the budget, monitoring expenditure and general financial administrative duties such as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health and Safety and ensure compliance to at least minimum standard relating to the Health and Safety at Work Act; appointing fire wardens/ first aiders, managing fire drill, weekly fire alarm testing, staff awareness training, site induction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair and maintenance issues Escalate the requirement of any maintenance or repair work to the Director of HR and Support Services if required Maintain security arrangements around the office including managing relationships with external suppliers Mail: Overall responsibility for ensuring that all mail is processed and franked daily including recorded and special deliveries ahead of evening collections (Royal Mail and DX) Maintain the franking machine, being the first point of contact for reporting faults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each day in line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveries and collections Ensure a prompt internal post-delivery and collection service at designated times throughout the day Undertake external deliveries and collections as necessary Document Management/Archives: Overall responsibility for the maintenance of accurate records of all archived documents Ensure documents are issued and returned as requested in accordance with Firm procedures Ensure all employees for whom you are responsible have appropriate training and development needs identified and acted upon Undertake regular supervision and management of staff, including participation in recruitment, induction and disciplinary/grievance procedures when required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role is essential Proven experience in managing contracts and carrying out regular reviews to ensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Word and Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We have a fantastic opportunity for a Digital Procurement Manager to join our team on a national basis. The salary on offer is from 50,000 dependent on experience and location, a 6% matched pension. This is a great opportunity for an experienced Digital procurement professional to join a large, national organisation who is driving systemic change in how the NHS operates its estate to facilitate the best patient care possible. The role will provide the successful candidate with significant career development opportunities with significant support for further training and qualifications. You will plan, organise, and execute category related procurement activities with the objective of obtaining best value while balancing commercial and legal risk; reduce total cost of ownership for Digital and Data category third party spend whilst driving continuous improvement, leverage expertise of industry best practices, benchmarking of market competition; and act as an escalation point on supplier disputes and/or performance issues. This role will be responsible for monitoring and driving procurement compliance in accordance with the Procurement Policy, Public Contracts Regulations 2015 (PCR 2015), Cabinet Office Controls, and Government Commercial Function Technical Standards across all areas of non-pay spend at NHS Property Services. Managers are expected to have a good understanding of their functional area, and how it connects with other areas of the business. They collaborate with colleagues to provide relevant and timely information including reporting, to ensure we maintain compliance, to deliver value for money in order to deliver positive outcomes for our internal and external stakeholders. You will lead on new procurement activity for area of expertise, leading the national sourcing initiatives and supporting the decentralised procurement activities; and become a value enabler and trusted advisor to colleagues (supporting the business in the delivery and execution of strategic projects, provide market led intelligence for the development of business cases). Transition and implementation of all contracts to ensure continuity of supply and risk/cost mitigation is key, as is contribution to the development and execution of Procurement Category Strategies for area of subject matter expertise. The successful candidate will have, experience of Digital procurement activities as well as: Experience gained across multiple procurement categories Demonstratable experience of leading procurement projects and strategic sourcing activities Public Sector procurement knowledge, Public Sector frameworks knowledge Experience using Procure to Pay systems and eSourcing solutions In-depth knowledge of PCR 2015 and contract management CIPS qualified or working towards, or willing to obtain qualification We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave A Smarter Working Programme, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop & progress their careers at all levels through our Professional Excellence Framework. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to great discounts with leading high street names with the bluelight discount card. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!
Apr 19, 2024
Full time
We have a fantastic opportunity for a Digital Procurement Manager to join our team on a national basis. The salary on offer is from 50,000 dependent on experience and location, a 6% matched pension. This is a great opportunity for an experienced Digital procurement professional to join a large, national organisation who is driving systemic change in how the NHS operates its estate to facilitate the best patient care possible. The role will provide the successful candidate with significant career development opportunities with significant support for further training and qualifications. You will plan, organise, and execute category related procurement activities with the objective of obtaining best value while balancing commercial and legal risk; reduce total cost of ownership for Digital and Data category third party spend whilst driving continuous improvement, leverage expertise of industry best practices, benchmarking of market competition; and act as an escalation point on supplier disputes and/or performance issues. This role will be responsible for monitoring and driving procurement compliance in accordance with the Procurement Policy, Public Contracts Regulations 2015 (PCR 2015), Cabinet Office Controls, and Government Commercial Function Technical Standards across all areas of non-pay spend at NHS Property Services. Managers are expected to have a good understanding of their functional area, and how it connects with other areas of the business. They collaborate with colleagues to provide relevant and timely information including reporting, to ensure we maintain compliance, to deliver value for money in order to deliver positive outcomes for our internal and external stakeholders. You will lead on new procurement activity for area of expertise, leading the national sourcing initiatives and supporting the decentralised procurement activities; and become a value enabler and trusted advisor to colleagues (supporting the business in the delivery and execution of strategic projects, provide market led intelligence for the development of business cases). Transition and implementation of all contracts to ensure continuity of supply and risk/cost mitigation is key, as is contribution to the development and execution of Procurement Category Strategies for area of subject matter expertise. The successful candidate will have, experience of Digital procurement activities as well as: Experience gained across multiple procurement categories Demonstratable experience of leading procurement projects and strategic sourcing activities Public Sector procurement knowledge, Public Sector frameworks knowledge Experience using Procure to Pay systems and eSourcing solutions In-depth knowledge of PCR 2015 and contract management CIPS qualified or working towards, or willing to obtain qualification We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave A Smarter Working Programme, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop & progress their careers at all levels through our Professional Excellence Framework. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to great discounts with leading high street names with the bluelight discount card. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!
Head of IT and Product Manager - London (West End) Circa £75,000 - £90,000 + bonus A Head of IT & Product Manager required for newly created post with ambitious company based in London's Mayfair district. Our client is an extremely well backed, rapidly growing, entrepreneurial business that still has that "start up" feel. They're making a name for themselves in the property / real estate sector and have established themselves in various locations in the UK and Europe. They're looking for a hybrid Head of IT & Product Manager to manage day to day IT Operations ensuring they deploy technology and systems to best support the business. The postholder will be the first permanent IT resource and will be responsible for system build & buy decisions and subsequent development, implementation and support of those systems (IT is currently supported by another business from within the wider group). The role is likely to require you getting your hands dirty from time to time and will suit someone who has had a taste for working with start-ups or fast-growing SME's. Someone who has the hunger, drive and enthusiasm and is happy to roll their sleeves up and do whatever has to be done to make things happen! The role is based in Central London with WFH once or twice a week, and there will be occasional travel required to sites across the UK and Europe. Some of the core responsibilities include; Determine the company's current and future IT needs and implement systems to support the business. Identify, prioritise and implement digital technologies to increase efficiency and control across the business. Ensure features of IT systems are fully utilised by employees to maximise their benefit through appropriate motivation and training. Collaborate with IT/System suppliers to troubleshoot issues. Take ongoing ownership of implemented systems. Define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with the software development partners to ensure high quality designs are produced. Monitor progress, report status, and be involved in key software release activities including documentation and training. To be considered for the post, we would expect you to meet most if not all the following profile and background requirements; Experience leading / managing IT Operations ideally in SME / Start Up environment. Experience managing & implementing projects. Strong 3rd Party supplier selection and management experience. Previous budgetary responsibility. A solid technical understanding of IT Infrastructure / Systems (Desktop, Server, Applications, Network, Cloud, Security etc. Good understanding of business processes and how digitization improves working practices and the customer experience. The ability to communicate digital initiatives and technical ideas. Personable with strong persuasion skills; a proven record of gaining support and getting others on board with new initiatives and strategies. Experience of managing own workload. Strong commercial capabilities. Our client is expecting to offer a salary circa £75,000 - £90,000 plus bonus and benefits package.
Apr 19, 2024
Full time
Head of IT and Product Manager - London (West End) Circa £75,000 - £90,000 + bonus A Head of IT & Product Manager required for newly created post with ambitious company based in London's Mayfair district. Our client is an extremely well backed, rapidly growing, entrepreneurial business that still has that "start up" feel. They're making a name for themselves in the property / real estate sector and have established themselves in various locations in the UK and Europe. They're looking for a hybrid Head of IT & Product Manager to manage day to day IT Operations ensuring they deploy technology and systems to best support the business. The postholder will be the first permanent IT resource and will be responsible for system build & buy decisions and subsequent development, implementation and support of those systems (IT is currently supported by another business from within the wider group). The role is likely to require you getting your hands dirty from time to time and will suit someone who has had a taste for working with start-ups or fast-growing SME's. Someone who has the hunger, drive and enthusiasm and is happy to roll their sleeves up and do whatever has to be done to make things happen! The role is based in Central London with WFH once or twice a week, and there will be occasional travel required to sites across the UK and Europe. Some of the core responsibilities include; Determine the company's current and future IT needs and implement systems to support the business. Identify, prioritise and implement digital technologies to increase efficiency and control across the business. Ensure features of IT systems are fully utilised by employees to maximise their benefit through appropriate motivation and training. Collaborate with IT/System suppliers to troubleshoot issues. Take ongoing ownership of implemented systems. Define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with the software development partners to ensure high quality designs are produced. Monitor progress, report status, and be involved in key software release activities including documentation and training. To be considered for the post, we would expect you to meet most if not all the following profile and background requirements; Experience leading / managing IT Operations ideally in SME / Start Up environment. Experience managing & implementing projects. Strong 3rd Party supplier selection and management experience. Previous budgetary responsibility. A solid technical understanding of IT Infrastructure / Systems (Desktop, Server, Applications, Network, Cloud, Security etc. Good understanding of business processes and how digitization improves working practices and the customer experience. The ability to communicate digital initiatives and technical ideas. Personable with strong persuasion skills; a proven record of gaining support and getting others on board with new initiatives and strategies. Experience of managing own workload. Strong commercial capabilities. Our client is expecting to offer a salary circa £75,000 - £90,000 plus bonus and benefits package.
Job title: Support Desk Manager Location : Brighton Salary: 33,000 - 40,000 Hours: Monday - Friday, 40 hours per week, hours between 8am - 6pm Are you a natural leader with a passion for building and developing teams? Our client, a highly successful organisation based in Brighton, is seeking a Support Desk Manager to lead and manage a team of three. With a strong blend of leadership skills and exceptional interpersonal abilities, you will oversee the team's performance, development, and day-to-day operations. About your day-to-day responsibilities: Oversee the scheduling of appointments and effective diary management. Allocate tasks and responsibilities based on team members' strengths and expertise. Ensure balanced workloads and provide necessary support during peak periods. Collaborate with other departments to align schedules and priorities. Set performance goals, conduct regular evaluations, and provide ongoing coaching and development to support professional growth. Propose and implement solutions to enhance service delivery and resolve issues. Foster a positive and collaborative work environment by providing strong leadership to the team. About you: Proven experience in team management or leadership roles, ideally in a fast-paced and dynamic environment. Proficiency in scheduling and calendar management tools. Excellent interpersonal and communication skills, fostering effective collaboration across departments and levels. Analytical mindset with the ability to identify process inefficiencies and implement improvements. Strong problem-solving abilities and diplomatic conflict-resolution skills. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Job title: Support Desk Manager Location : Brighton Salary: 33,000 - 40,000 Hours: Monday - Friday, 40 hours per week, hours between 8am - 6pm Are you a natural leader with a passion for building and developing teams? Our client, a highly successful organisation based in Brighton, is seeking a Support Desk Manager to lead and manage a team of three. With a strong blend of leadership skills and exceptional interpersonal abilities, you will oversee the team's performance, development, and day-to-day operations. About your day-to-day responsibilities: Oversee the scheduling of appointments and effective diary management. Allocate tasks and responsibilities based on team members' strengths and expertise. Ensure balanced workloads and provide necessary support during peak periods. Collaborate with other departments to align schedules and priorities. Set performance goals, conduct regular evaluations, and provide ongoing coaching and development to support professional growth. Propose and implement solutions to enhance service delivery and resolve issues. Foster a positive and collaborative work environment by providing strong leadership to the team. About you: Proven experience in team management or leadership roles, ideally in a fast-paced and dynamic environment. Proficiency in scheduling and calendar management tools. Excellent interpersonal and communication skills, fostering effective collaboration across departments and levels. Analytical mindset with the ability to identify process inefficiencies and implement improvements. Strong problem-solving abilities and diplomatic conflict-resolution skills. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.