An experienced Administrator is required to work for this professional, global organisation based in Stratford upon Avon. The successful Administrator will have a friendly, pleasant and professional manner as the role will involve liaison with both internal and external stakeholders, including customers, suppliers, partners and advisors. The Administrator will be an enthusiastic team player, with a positive outlook and strong work ethic. Key duties of the Administrator include:- Providing administrative support to to all areas of the organisation Assisting with general enquiries by both telephone and email Creating and updating records and databases Managing meeting agendas, appointments and travel The successful Administrator will have:- Previous administration experience with excellent inter-personal skills Strong attention to detail Excellent MS Office skills Proven organisational skills GCSE Maths and English grade C or above Eligibility to live and work in the UK without restriction
Apr 19, 2024
Full time
An experienced Administrator is required to work for this professional, global organisation based in Stratford upon Avon. The successful Administrator will have a friendly, pleasant and professional manner as the role will involve liaison with both internal and external stakeholders, including customers, suppliers, partners and advisors. The Administrator will be an enthusiastic team player, with a positive outlook and strong work ethic. Key duties of the Administrator include:- Providing administrative support to to all areas of the organisation Assisting with general enquiries by both telephone and email Creating and updating records and databases Managing meeting agendas, appointments and travel The successful Administrator will have:- Previous administration experience with excellent inter-personal skills Strong attention to detail Excellent MS Office skills Proven organisational skills GCSE Maths and English grade C or above Eligibility to live and work in the UK without restriction
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford. The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10. You'll need to be a helpful and outgoing person who can get along with and support others. As a Customer Service Advisor you'll be the primary customer point of contact for the business taking in bound calls and meeting customers who "drop in" to the office, dealing with all manner of customer queries, policy changes and claims processing. You'll receive excellent training at this reputable business and there's also opportunities to progress in your career. Please find all the details below: Job Title : Insurance Customer Service Advisor Location: Ashford, Kent Salary: 21,000 - 22,000 Hybrid: 12 days working from home per year, subject to Manager agreement, ensuring the offices can remain open for customers. Hours: Monday-Friday, 9am-5pm Exceptional Benefits: A supportive and friendly working environment 26 days annual leave plus bank holidays Birthday day off in addition to annual leave Option to buy/sell 5 days holiday per year Health Cash Plan Death in Service Pension Free Parking at all of the offices Fortnightly fruit deliveries Team lunch provided once a month Team social events twice a year As a Customer Service Advisor your responsibilities will include: Review and advise customers on insurance requirements Identify and initiate cross-selling opportunities/activities Acquire and maintain knowledge of the insurance products and Product Licences Administer client instructions to meet compliance standards including processing and dispatch of documentation within required timeframes and quality standards Deal with insurance claims within authority levels and in accordance with claims standards Implement customer money collection to meet key financial requirements and the company credit control policy To develop and sustain effective working relationships with customers and colleagues To comply with all applicable sections of the General Insurance Compliance Manual, Claims Guide and local agency procedures To perform other duties requested by your Line Manager You'll be the perfect match for this client if you: Previous Customer Service experience Enthusiasm to work, learn and develop a career in the insurance sector Excellent organisation and time management skills Ability to manage own workload Good IT skills especially Microsoft Office Outlook, Work & Excel Great communication skills and a good telephone manner Willingness to learn new skills Be able to problem solve and use own initiative whilst demonstrating attributes of honesty, integrity, due care, skill and diligence Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford. The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10. You'll need to be a helpful and outgoing person who can get along with and support others. As a Customer Service Advisor you'll be the primary customer point of contact for the business taking in bound calls and meeting customers who "drop in" to the office, dealing with all manner of customer queries, policy changes and claims processing. You'll receive excellent training at this reputable business and there's also opportunities to progress in your career. Please find all the details below: Job Title : Insurance Customer Service Advisor Location: Ashford, Kent Salary: 21,000 - 22,000 Hybrid: 12 days working from home per year, subject to Manager agreement, ensuring the offices can remain open for customers. Hours: Monday-Friday, 9am-5pm Exceptional Benefits: A supportive and friendly working environment 26 days annual leave plus bank holidays Birthday day off in addition to annual leave Option to buy/sell 5 days holiday per year Health Cash Plan Death in Service Pension Free Parking at all of the offices Fortnightly fruit deliveries Team lunch provided once a month Team social events twice a year As a Customer Service Advisor your responsibilities will include: Review and advise customers on insurance requirements Identify and initiate cross-selling opportunities/activities Acquire and maintain knowledge of the insurance products and Product Licences Administer client instructions to meet compliance standards including processing and dispatch of documentation within required timeframes and quality standards Deal with insurance claims within authority levels and in accordance with claims standards Implement customer money collection to meet key financial requirements and the company credit control policy To develop and sustain effective working relationships with customers and colleagues To comply with all applicable sections of the General Insurance Compliance Manual, Claims Guide and local agency procedures To perform other duties requested by your Line Manager You'll be the perfect match for this client if you: Previous Customer Service experience Enthusiasm to work, learn and develop a career in the insurance sector Excellent organisation and time management skills Ability to manage own workload Good IT skills especially Microsoft Office Outlook, Work & Excel Great communication skills and a good telephone manner Willingness to learn new skills Be able to problem solve and use own initiative whilst demonstrating attributes of honesty, integrity, due care, skill and diligence Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salary : Up to 35,000 plus generous bonus scheme and enhanced company pension Location : Hybrid/home but with the occasional need to travel to our Warrington office for team meetings When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees, and provide general ER, policy and legislative advice. Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK. Working collaboratively with the other Business Unit HR and HR Services teams, you will help to enable cross-working and knowledge sharing for the benefit of all of our people, as well as being an employee policy subject matter expert, enhancing and providing solutions to current working practices. Coaching our managers and employees through the employment life cycle processes, you will ensure we are regularly reviewing working practices and redesigning them for efficiency, with an innovative mindset and a passion for innovative developments to working practices. What we're looking for: Previous Employee Relations Advisory experience and have a CIPD level 5 qualification, ideally within a HR Shared Services or HR Helpdesk environment Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support Strong time management and efficient working practices with the ability to work off own initiative with minimal support with the ability to self motivate. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 19, 2024
Full time
Salary : Up to 35,000 plus generous bonus scheme and enhanced company pension Location : Hybrid/home but with the occasional need to travel to our Warrington office for team meetings When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees, and provide general ER, policy and legislative advice. Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK. Working collaboratively with the other Business Unit HR and HR Services teams, you will help to enable cross-working and knowledge sharing for the benefit of all of our people, as well as being an employee policy subject matter expert, enhancing and providing solutions to current working practices. Coaching our managers and employees through the employment life cycle processes, you will ensure we are regularly reviewing working practices and redesigning them for efficiency, with an innovative mindset and a passion for innovative developments to working practices. What we're looking for: Previous Employee Relations Advisory experience and have a CIPD level 5 qualification, ideally within a HR Shared Services or HR Helpdesk environment Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support Strong time management and efficient working practices with the ability to work off own initiative with minimal support with the ability to self motivate. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
_ Please be advised due to a recent technical error, if you have previously applied to this job within the last week, your application may have been lost. Please reapply to ensure your application gets through to us. _ The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful UK team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Sales Executive: Confident communicator by phone and email. Previous sales experience is essential. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Benefits: Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Work Location: In person
Apr 19, 2024
Full time
_ Please be advised due to a recent technical error, if you have previously applied to this job within the last week, your application may have been lost. Please reapply to ensure your application gets through to us. _ The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful UK team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Sales Executive: Confident communicator by phone and email. Previous sales experience is essential. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Benefits: Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Work Location: In person
People Director (Operations & Delivery) Location: Commutable distance to Winchester / London. Arqiva offer a hybrid working model whereby site visits tend to be more meeting dependent Inclusive Arqiva .Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks! To equip our ExCo and Leadership Team to thrive and help us create the environment and conditions for our people to do their best work which directly contributes to our customers achieving their growth and delivery targets. This role is a key member of the People and Culture (P+C) leadership team which defines and owns the pan-Arqiva people priorities and strategy. The role also sits on the Operations leadership team working with the respective ExCo member to drive and enable the functional people plan and agenda. The role You will have accountability for the line management of the People Delivery Leads that provide HR business partner expertise across the various functional units and pan-Arqiva people change and transformation. Setting the vision and outcomes for the Delivery Leads, you will own the operational plan and performance of the team. In collaboration with the wider P&C Leadership Team, you will ensure that the people priorities are delivered to our customers through informing, asking and overseeing expertise and resources from the wider team. Providing thought leadership and input into HR products, acting as a source of expert guidance Provide strategic HR direction to the respective Exco and leadership teams, in the context of the overall business vision and strategy to achieve the business goals. Own and deliver the people plan and functional people strategy - working with the respective Exco member and leadership team to build a plan that delivers the right skills in the right place, at the right time, by developing an integrated workforce plan, future skills road map and delivery plan to realisation. Provide business insight to P&C team and P&C insight to business; utilising both qualitative and quantitative data to inform the development of solutions to enable our customers to achieve their growth and delivery targets. Within the functional people plan create and deliver the employee experience and key people practices for the functions, together with P&C centres of expertise facilitating an environment for our people to do their best work (engagement, performance, culture, leadership). Provide thought leadership on evolving opportunities to contribute to Arqiva's Diversity and Inclusion agenda, both for their function and sponsoring this across the wider business. Work with leaders to identify and develop their talent and ensure we create as many career defining experiences for all our people e.g. learning resources, peer to peer learning, mentoring, job shadowing, projects etc. Deliver HR products that encourage our people to take ownership of their own performance, careers and learning, but providing them with a range of different options, resources and experiences. Including strategies where critical roles are identified, appropriately resourced, and rewarded to retain and progress talent within the organisation Influence the narrative for good relations across BECTU and AEB and the wider employee community. Lead diagnosis of current and future people context for own function(s); commission support from CoEs to address opportunities & challenges; lead delivery of end to end programmes including across organisational boundaries to implement and effectively embed people change. The person Experience of being a trusted advisor to a senior business leader, with significant experience in influencing senior leaders. Led, delivered and embedded change (people and transformational). Collaborative problem solver and ability to take ownership of issues and call out issues when appropriate. Exceptional stakeholder management experience with the ability to work at all levels and in a matrix environment. Commercial thinker, experience of delivering commercial benefits to the business and understand market dynamics. You will have extensive experience of business partnering at a senior level and hold a CIPD qualification. Progressive approach to HR and ability to bring the outside in. Typical benefits include 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter . Our commitment to a flexible and hybrid working culture Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Your wellbeing . Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. Our focus for 2024 is to Win, Grow, Go Faster - find out more, contact us and apply!
Apr 19, 2024
Full time
People Director (Operations & Delivery) Location: Commutable distance to Winchester / London. Arqiva offer a hybrid working model whereby site visits tend to be more meeting dependent Inclusive Arqiva .Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks! To equip our ExCo and Leadership Team to thrive and help us create the environment and conditions for our people to do their best work which directly contributes to our customers achieving their growth and delivery targets. This role is a key member of the People and Culture (P+C) leadership team which defines and owns the pan-Arqiva people priorities and strategy. The role also sits on the Operations leadership team working with the respective ExCo member to drive and enable the functional people plan and agenda. The role You will have accountability for the line management of the People Delivery Leads that provide HR business partner expertise across the various functional units and pan-Arqiva people change and transformation. Setting the vision and outcomes for the Delivery Leads, you will own the operational plan and performance of the team. In collaboration with the wider P&C Leadership Team, you will ensure that the people priorities are delivered to our customers through informing, asking and overseeing expertise and resources from the wider team. Providing thought leadership and input into HR products, acting as a source of expert guidance Provide strategic HR direction to the respective Exco and leadership teams, in the context of the overall business vision and strategy to achieve the business goals. Own and deliver the people plan and functional people strategy - working with the respective Exco member and leadership team to build a plan that delivers the right skills in the right place, at the right time, by developing an integrated workforce plan, future skills road map and delivery plan to realisation. Provide business insight to P&C team and P&C insight to business; utilising both qualitative and quantitative data to inform the development of solutions to enable our customers to achieve their growth and delivery targets. Within the functional people plan create and deliver the employee experience and key people practices for the functions, together with P&C centres of expertise facilitating an environment for our people to do their best work (engagement, performance, culture, leadership). Provide thought leadership on evolving opportunities to contribute to Arqiva's Diversity and Inclusion agenda, both for their function and sponsoring this across the wider business. Work with leaders to identify and develop their talent and ensure we create as many career defining experiences for all our people e.g. learning resources, peer to peer learning, mentoring, job shadowing, projects etc. Deliver HR products that encourage our people to take ownership of their own performance, careers and learning, but providing them with a range of different options, resources and experiences. Including strategies where critical roles are identified, appropriately resourced, and rewarded to retain and progress talent within the organisation Influence the narrative for good relations across BECTU and AEB and the wider employee community. Lead diagnosis of current and future people context for own function(s); commission support from CoEs to address opportunities & challenges; lead delivery of end to end programmes including across organisational boundaries to implement and effectively embed people change. The person Experience of being a trusted advisor to a senior business leader, with significant experience in influencing senior leaders. Led, delivered and embedded change (people and transformational). Collaborative problem solver and ability to take ownership of issues and call out issues when appropriate. Exceptional stakeholder management experience with the ability to work at all levels and in a matrix environment. Commercial thinker, experience of delivering commercial benefits to the business and understand market dynamics. You will have extensive experience of business partnering at a senior level and hold a CIPD qualification. Progressive approach to HR and ability to bring the outside in. Typical benefits include 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter . Our commitment to a flexible and hybrid working culture Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Your wellbeing . Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. Our focus for 2024 is to Win, Grow, Go Faster - find out more, contact us and apply!
Account Executive About the role: We are seeking a passionate, career motivated Account Executive who will thrive in a collaborative sales environment. Our sales culture is based on recognition and personal development. You will have the chance to build a career at a company recognized as one of the best places to work voted by Employees (Glassdoor), best place to work for LGBTQ Equality and one of the world's most admired companies, according to Fortune. What you'll do: A fantastic opportunity has arisen for a highly motivated AccountExecutive to join one of our successful product verticals, Gartner for Audit, Risk and Compliance Leaders . You will be responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services; strategically selling our Research and Advisory solutions across the EMEA region. Your target audience will be Large Enterprise clients (successful companies generating in excess of $1 billion annual revenue). About the role: Consult with Audit, Risk and Compliance leaders to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services Quota of $1.1MM + in contract value across 15 - 20 large enterprise accounts Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis What you'll need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment The ability to prospect and run C-level and senior-level relationships within large organizations Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses Proficiency in account planning and an understanding of territory management Proven ability to precisely manage and forecast a complex sales process Knowledge of the full life cycle of the sales process Proven track record meeting and exceeding sales targets Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:85060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Apr 19, 2024
Full time
Account Executive About the role: We are seeking a passionate, career motivated Account Executive who will thrive in a collaborative sales environment. Our sales culture is based on recognition and personal development. You will have the chance to build a career at a company recognized as one of the best places to work voted by Employees (Glassdoor), best place to work for LGBTQ Equality and one of the world's most admired companies, according to Fortune. What you'll do: A fantastic opportunity has arisen for a highly motivated AccountExecutive to join one of our successful product verticals, Gartner for Audit, Risk and Compliance Leaders . You will be responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services; strategically selling our Research and Advisory solutions across the EMEA region. Your target audience will be Large Enterprise clients (successful companies generating in excess of $1 billion annual revenue). About the role: Consult with Audit, Risk and Compliance leaders to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services Quota of $1.1MM + in contract value across 15 - 20 large enterprise accounts Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis What you'll need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment The ability to prospect and run C-level and senior-level relationships within large organizations Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses Proficiency in account planning and an understanding of territory management Proven ability to precisely manage and forecast a complex sales process Knowledge of the full life cycle of the sales process Proven track record meeting and exceeding sales targets Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:85060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
About the role We have an excellent opportunity available for an experienced and motivated Service Advisor to join our team at Sytner Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Experience within a similar role in our industry is essential. Further training is also provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge/Autoline would be advantageous. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 19, 2024
Full time
About the role We have an excellent opportunity available for an experienced and motivated Service Advisor to join our team at Sytner Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Experience within a similar role in our industry is essential. Further training is also provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge/Autoline would be advantageous. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Senior Solutions Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience Customer centricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience Knowledge of a range of architectural skills which could include modern solution design, Target operating models, Solution Estimation and Planning or Architecture Governance (ideally in an Agile context) A strong technical background with demonstrable expertise in at least one of AWS, GCP or Azure. Familiarity with cybersecurity, security architecture or closely related topics like identity and access management, or offensive security engineering An understanding of the end to end technology delivery life cycle, with exposure to working in agile alongside product, engineering and software delivery professionals. Industry/domain experience and expertise within at least one of Capital Markets, Retail Banking & Payments, Insurance or Wealth & Asset Management. Commercially minded with experience of business development & other capability development activities if joining at more senior grades (Principal Consultant/Managing Principal). Desirable but not mandatory: Product Implementation experience WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Apr 19, 2024
Full time
Senior Solutions Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience Customer centricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience Knowledge of a range of architectural skills which could include modern solution design, Target operating models, Solution Estimation and Planning or Architecture Governance (ideally in an Agile context) A strong technical background with demonstrable expertise in at least one of AWS, GCP or Azure. Familiarity with cybersecurity, security architecture or closely related topics like identity and access management, or offensive security engineering An understanding of the end to end technology delivery life cycle, with exposure to working in agile alongside product, engineering and software delivery professionals. Industry/domain experience and expertise within at least one of Capital Markets, Retail Banking & Payments, Insurance or Wealth & Asset Management. Commercially minded with experience of business development & other capability development activities if joining at more senior grades (Principal Consultant/Managing Principal). Desirable but not mandatory: Product Implementation experience WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Our client, a social regeneration charity are recruiting for 7 Energy and Retrofit Advisors, one for each of the major local authorities. Energy & Retrofit Advisor Salary: £22,928 - £25,822 per annum Hours: 37 hours per week Contract: Initially fixed term to March 2025 with potential to be extended Location: Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham or Northumberland About the organisation They work across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Advisors will provide energy advice and raise awareness of domestic retrofit, supporting increased retrofit awareness and activity as well as working alongside staff within Local Authorities to develop and deliver projects to engage communities and stimulate retrofit activity across the region. Energy and Retrofit Advisors will work closely with their Green Doctors supporting households suffering from fuel poverty and referring them into more specialist support where needed. This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same. As their Greener Living team grows, this role offers potential for extension and progression toward a career in Energy and Retrofit Assessment. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Essentials Level 3 Domestic Retrofit Advice Course or willingness to undertake this within the first 3 months of the role. Experience of running community events/ activities Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. Closing date: Midnight on Thursday 25th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Apr 19, 2024
Contractor
Our client, a social regeneration charity are recruiting for 7 Energy and Retrofit Advisors, one for each of the major local authorities. Energy & Retrofit Advisor Salary: £22,928 - £25,822 per annum Hours: 37 hours per week Contract: Initially fixed term to March 2025 with potential to be extended Location: Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham or Northumberland About the organisation They work across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Advisors will provide energy advice and raise awareness of domestic retrofit, supporting increased retrofit awareness and activity as well as working alongside staff within Local Authorities to develop and deliver projects to engage communities and stimulate retrofit activity across the region. Energy and Retrofit Advisors will work closely with their Green Doctors supporting households suffering from fuel poverty and referring them into more specialist support where needed. This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same. As their Greener Living team grows, this role offers potential for extension and progression toward a career in Energy and Retrofit Assessment. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Essentials Level 3 Domestic Retrofit Advice Course or willingness to undertake this within the first 3 months of the role. Experience of running community events/ activities Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. Closing date: Midnight on Thursday 25th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Job Advert The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful Central European team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Previous sales experience is beneficial, Hungarian language skill is essential to service our global customers. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Hungarian Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Hungarian Sales Executive: Fluent in Hungarian to service our global customers. Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Supplemental pay types: Commission pay Work Location: In person
Apr 19, 2024
Full time
Job Advert The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful Central European team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Previous sales experience is beneficial, Hungarian language skill is essential to service our global customers. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Hungarian Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Hungarian Sales Executive: Fluent in Hungarian to service our global customers. Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Supplemental pay types: Commission pay Work Location: In person
We have a fantastic opportunity for a New Business Advisor to join the Customer Care team. In the role you will be the first person that the customer speaks to whether it is over the phone via email or through the website. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales Consultant to visit them. To be a successful New Business Advisor you will have great listening skills to understand customer concerns and offer solutions to these problems. As well as an empathetic and caring approach to sales. Working Pattern: The Customer Contact centre is open Monday to Friday 08:00 - 20:00 and weekends 09 00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period Responsibilities: You will communicate and build rapport with customers by phone and email and capture the detail of the communication on Stannahs systems. You will schedule a Survey appointment with the customer and book the appointment in the Consultants diary. You will book these appointments considering Google maps so that the Consultants time is scheduled as efficiently as possible. When the web enquiries arrive you and the team will contact the customer to discuss the enquiry. You will handle this communication with care and sensitivity, giving the customer a high-quality experience. You are a key contact to the Sales Consultant team. They will contact you for further customer information or with any queries about their diary of appointments with customers. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking Appropriate right to work must be held by applicants. Sponsorship is not available. We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Apr 19, 2024
Full time
We have a fantastic opportunity for a New Business Advisor to join the Customer Care team. In the role you will be the first person that the customer speaks to whether it is over the phone via email or through the website. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales Consultant to visit them. To be a successful New Business Advisor you will have great listening skills to understand customer concerns and offer solutions to these problems. As well as an empathetic and caring approach to sales. Working Pattern: The Customer Contact centre is open Monday to Friday 08:00 - 20:00 and weekends 09 00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period Responsibilities: You will communicate and build rapport with customers by phone and email and capture the detail of the communication on Stannahs systems. You will schedule a Survey appointment with the customer and book the appointment in the Consultants diary. You will book these appointments considering Google maps so that the Consultants time is scheduled as efficiently as possible. When the web enquiries arrive you and the team will contact the customer to discuss the enquiry. You will handle this communication with care and sensitivity, giving the customer a high-quality experience. You are a key contact to the Sales Consultant team. They will contact you for further customer information or with any queries about their diary of appointments with customers. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking Appropriate right to work must be held by applicants. Sponsorship is not available. We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across the West Midlands region. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a SHE role Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 19, 2024
Full time
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across the West Midlands region. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a SHE role Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Lettings Advisor Birmingham - Hybrid Working (B15 2AF) £23,204 - £26,950 Permanent, Full Time (37 Hours, Monday to Friday) This exciting opportunity has arisen to join a high performing team who work in and around West Midlands. As a Lettings Advisor you will support with the delivery of a customer focused lettings service, guiding customers when they are ending their tenancies, as well as supporting the lettings process for prospective tenants. This is a hybrid position which has flexibility to support work life balance. In housing you can make a real difference, the role of the Lettings Advisor will involve: Managing and assessing the suitability of potential applicants in accordance with our clients Policies and Procedures and by supporting the Senior Lettings Advisors. Ensure properties are advertised and shortlisted promptly. To liaise effectively with local authorities in regard to the management and administration of choice based lettings and nomination schemes. Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets. Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies. Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements. Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction. As the Lettings Advisor, they need you to have: Ability to communicate clearly, excellent spoken and written skills to a variety of audiences. Ability to manage, organise and prioritise workload. High self-motivation who acts with integrity and shows drive and enthusiasm. Experience of working in a social housing environment in a similar or related role. Experience of dealing with customers and commitment to delivering a high level of customer satisfaction They would be really excited if you have: Experience of working within social housing allocations, lettings and void management Knowledge and understanding of working best practise in allocations, lettings and void management. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% Cycle to work Annual leave purchase Citysave financial support - savings and loans MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to Citizen's Wellbeing platform Occupational Health We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave They adopt a proactive approach to safeguarding to ensure everyone accessing their services can do so without fear of harm, abuse or neglect. As part of their recruitment process, they carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service). Closing date: 21st April 2024 Interview date: TBC Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
Apr 19, 2024
Full time
Lettings Advisor Birmingham - Hybrid Working (B15 2AF) £23,204 - £26,950 Permanent, Full Time (37 Hours, Monday to Friday) This exciting opportunity has arisen to join a high performing team who work in and around West Midlands. As a Lettings Advisor you will support with the delivery of a customer focused lettings service, guiding customers when they are ending their tenancies, as well as supporting the lettings process for prospective tenants. This is a hybrid position which has flexibility to support work life balance. In housing you can make a real difference, the role of the Lettings Advisor will involve: Managing and assessing the suitability of potential applicants in accordance with our clients Policies and Procedures and by supporting the Senior Lettings Advisors. Ensure properties are advertised and shortlisted promptly. To liaise effectively with local authorities in regard to the management and administration of choice based lettings and nomination schemes. Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets. Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies. Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements. Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction. As the Lettings Advisor, they need you to have: Ability to communicate clearly, excellent spoken and written skills to a variety of audiences. Ability to manage, organise and prioritise workload. High self-motivation who acts with integrity and shows drive and enthusiasm. Experience of working in a social housing environment in a similar or related role. Experience of dealing with customers and commitment to delivering a high level of customer satisfaction They would be really excited if you have: Experience of working within social housing allocations, lettings and void management Knowledge and understanding of working best practise in allocations, lettings and void management. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% Cycle to work Annual leave purchase Citysave financial support - savings and loans MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to Citizen's Wellbeing platform Occupational Health We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave They adopt a proactive approach to safeguarding to ensure everyone accessing their services can do so without fear of harm, abuse or neglect. As part of their recruitment process, they carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service). Closing date: 21st April 2024 Interview date: TBC Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Apr 19, 2024
Full time
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 19, 2024
Contractor
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor outskirts of Bury St Edmunds £11.44 per hour Temporary for 2 months Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You ll be working in a busy but friendly and supportive environment. Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00. Driving/own transport is essential due to the office location. Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Ensure the workload is prioritised Inputting data into bespoke software systems Liaising with external customers and clients Ensuring customer are updated throughout the process Person Specification Confident in using Word, general IT, and emails Professional telephone manner Strong IT skills Good communication skills Why work with Hales? Weekly Pay Holiday entitlement 24/7 support Travel scheme Rewards If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
Apr 19, 2024
Seasonal
Customer Service Advisor outskirts of Bury St Edmunds £11.44 per hour Temporary for 2 months Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You ll be working in a busy but friendly and supportive environment. Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00. Driving/own transport is essential due to the office location. Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Ensure the workload is prioritised Inputting data into bespoke software systems Liaising with external customers and clients Ensuring customer are updated throughout the process Person Specification Confident in using Word, general IT, and emails Professional telephone manner Strong IT skills Good communication skills Why work with Hales? Weekly Pay Holiday entitlement 24/7 support Travel scheme Rewards If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
Commercial Support Officer Rotherham £23,500 - £25,000 Working in a team of 13 this vacancy is to support the business with all customer quotations and sales administration. You will be maintaining a high level of customer satisfaction and with enquiries. All information is tracked and managed for customer contracts. Main Duties Production of customer quotations and contracts. Administration & development of opportunities and/or projects. Ensuring that customer queries / requirements are managed and satisfied. Ad hoc reporting and support of continuous improvement activity. Experience Previous experience in a business administration or related function is desirable. Any customer facing / sales exposure would be an advantage. Proficient use of IT systems. Able to identify issues & improvements in same. Good MS Office skills. Excellent telephone / communication skills. Ability to work unsupervised and on own initiative. What s in it for you ! Salary up to 25K Money Purchase Company contributed Pension scheme. 25 days holiday + Statutory Bank Holidays Hours: 8.30am to 4.30pm, 4.00pm finish on a Friday Westfield Health Plan Sales Support and Administration is a specialist division within the Commercial team at Venatu Recruitment Group, your right to privacy is important to us. If you are currently seeking a change in your career and feel a Commercial Support vacancy matches the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 19, 2024
Full time
Commercial Support Officer Rotherham £23,500 - £25,000 Working in a team of 13 this vacancy is to support the business with all customer quotations and sales administration. You will be maintaining a high level of customer satisfaction and with enquiries. All information is tracked and managed for customer contracts. Main Duties Production of customer quotations and contracts. Administration & development of opportunities and/or projects. Ensuring that customer queries / requirements are managed and satisfied. Ad hoc reporting and support of continuous improvement activity. Experience Previous experience in a business administration or related function is desirable. Any customer facing / sales exposure would be an advantage. Proficient use of IT systems. Able to identify issues & improvements in same. Good MS Office skills. Excellent telephone / communication skills. Ability to work unsupervised and on own initiative. What s in it for you ! Salary up to 25K Money Purchase Company contributed Pension scheme. 25 days holiday + Statutory Bank Holidays Hours: 8.30am to 4.30pm, 4.00pm finish on a Friday Westfield Health Plan Sales Support and Administration is a specialist division within the Commercial team at Venatu Recruitment Group, your right to privacy is important to us. If you are currently seeking a change in your career and feel a Commercial Support vacancy matches the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
Apr 19, 2024
Full time
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 19, 2024
Full time
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.