Our Public Sector client based in Barrow In Furness are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis working 15 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based in the town centre of Barrow, easily accessible by bus or train and there is also free on site car parking. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed)
Mar 29, 2024
Seasonal
Our Public Sector client based in Barrow In Furness are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis working 15 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based in the town centre of Barrow, easily accessible by bus or train and there is also free on site car parking. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed)
Fleet Services are Sandwell MBC's in-house fleet maintenance operation. Fleet Services provides fleet maintenance and repair for Sandwell MBC, other public bodies and private sector contracts. With a fleet size of over 1000 items, there is a huge variety of vehicles and equipment. The successful candidate must hold a Full UK driving licence & a NVQ Level 2 or equivalent qualification. They must have a minimum 2 years experience of working in a busy office environment and experience of working in Service reception environment or Fleet Service. Knowledge and ability to use Microsoft office based packages (outlook, word, excel) Vehicle knowledge, Electric Vehicle, Diesel/Petrol vehicles, vehicle conversion knowledge Ability to work well with others at all levels Ability to work flexibly Ability to work on own initiative with organisational skills Customer focused skillset and approach Good clear communication skills with an approachable manner Duties will include To be responsible for the maintenance of an effective and customer focused service reception to include receiving and processing into the vehicle workshops all vehicles and items of plant requiring service, repair, inspection, testing and provide regular updates to customer/sections on asset availability. Responsible for maintaining and updating management information systems including Triscan, Fleetwave, Diamond licensing, Motor Insurance Database (MID) and Microsoft packages. To maintain vehicle birth filing system to meet legally required standard and disposal of commercially sensitive documents/data. To maintain and update all vehicle records both manual and computerised. To procure external hire vehicles as required using tenders and following financial regulations including the processing and resolution of damage disputes and any payment discrepancies. To be responsible for the internal hire fleet and ensure maximum utilisation of vehicles. To provide advice to customers on hired vehicles types, costs, availability and vehicle specifications. To order, receive and issue any goods required as instructed. To receive, process and file all Fleet Services supplier invoices for payment approval in line with the Council financial regulations to include the setup of new suppliers. To book and monitor the use of meeting room facilities. To be responsible for the issue of fuel tags for controlled fuel facilities and update computerised fuel system. Be responsible for stocking, cleaning and banking cash from the vending machine. To assist in the provision of statistical and financial information for hired vehicles and receipt and payment of invoices. To take all types of payment card/cash/cheque using CIVICA Icon in accordance with audit requirements. To co-ordinate accident damage reports and insurance claims in conjunction with Risk Management Section. To be responsible for the application and receipt of vehicle excise licences and update fleet database. To receive and distribute all incoming and outgoing mail both physical and electronic. To be responsible for the processing, distribution and completion of any and all fines relating to the council fleet including any public enquiries via social media, telephone or face to face regarding fleet vehicles. To receive and process bookings for MOTs, Pre-Purchase Vehicle Inspections, Cash sales, ad hoc vehicle inspections and any other relevant workshop bookings. To be responsible for customer liaison for vehicle breakdowns including the co-ordination of workshop attendance. To be responsible for the control of petty cash. Counter sales service to Taxi drivers and other customers including, creation of invoices for cash sales. To undertake basic vehicle checks of both internal and external fleet (inclement weather) To ensure compliance with tachograph regulations ensuring hired vehicles are in scope/out of scope as required To carry out general driving duties including delivering and collecting of all types of vehicles to and from contractor's premises. To fuel/refuel vehicles for customers as and when required (inclement weather). To provide instructions to drivers for vehicle familiarisation, operation of controls etc. To ensure that all correspondence relating to the work of the post holder is dealt with adequately and efficiently. To attend training courses that may be deemed necessary or desirable in the development of the individual or the efficiency of the service. To assist the designated Premise Manager in conducting statutory checks including weekly fire alarm testing, CCTV testing and recording the data. To cover the hours of 07:00 - 17:00 Monday to Friday on a rotating shift pattern and provide cover for annual leave as and when required to suit the business needs. To attend staff and other meetings and undertake such personal training and development as may be required. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Mar 29, 2024
Seasonal
Fleet Services are Sandwell MBC's in-house fleet maintenance operation. Fleet Services provides fleet maintenance and repair for Sandwell MBC, other public bodies and private sector contracts. With a fleet size of over 1000 items, there is a huge variety of vehicles and equipment. The successful candidate must hold a Full UK driving licence & a NVQ Level 2 or equivalent qualification. They must have a minimum 2 years experience of working in a busy office environment and experience of working in Service reception environment or Fleet Service. Knowledge and ability to use Microsoft office based packages (outlook, word, excel) Vehicle knowledge, Electric Vehicle, Diesel/Petrol vehicles, vehicle conversion knowledge Ability to work well with others at all levels Ability to work flexibly Ability to work on own initiative with organisational skills Customer focused skillset and approach Good clear communication skills with an approachable manner Duties will include To be responsible for the maintenance of an effective and customer focused service reception to include receiving and processing into the vehicle workshops all vehicles and items of plant requiring service, repair, inspection, testing and provide regular updates to customer/sections on asset availability. Responsible for maintaining and updating management information systems including Triscan, Fleetwave, Diamond licensing, Motor Insurance Database (MID) and Microsoft packages. To maintain vehicle birth filing system to meet legally required standard and disposal of commercially sensitive documents/data. To maintain and update all vehicle records both manual and computerised. To procure external hire vehicles as required using tenders and following financial regulations including the processing and resolution of damage disputes and any payment discrepancies. To be responsible for the internal hire fleet and ensure maximum utilisation of vehicles. To provide advice to customers on hired vehicles types, costs, availability and vehicle specifications. To order, receive and issue any goods required as instructed. To receive, process and file all Fleet Services supplier invoices for payment approval in line with the Council financial regulations to include the setup of new suppliers. To book and monitor the use of meeting room facilities. To be responsible for the issue of fuel tags for controlled fuel facilities and update computerised fuel system. Be responsible for stocking, cleaning and banking cash from the vending machine. To assist in the provision of statistical and financial information for hired vehicles and receipt and payment of invoices. To take all types of payment card/cash/cheque using CIVICA Icon in accordance with audit requirements. To co-ordinate accident damage reports and insurance claims in conjunction with Risk Management Section. To be responsible for the application and receipt of vehicle excise licences and update fleet database. To receive and distribute all incoming and outgoing mail both physical and electronic. To be responsible for the processing, distribution and completion of any and all fines relating to the council fleet including any public enquiries via social media, telephone or face to face regarding fleet vehicles. To receive and process bookings for MOTs, Pre-Purchase Vehicle Inspections, Cash sales, ad hoc vehicle inspections and any other relevant workshop bookings. To be responsible for customer liaison for vehicle breakdowns including the co-ordination of workshop attendance. To be responsible for the control of petty cash. Counter sales service to Taxi drivers and other customers including, creation of invoices for cash sales. To undertake basic vehicle checks of both internal and external fleet (inclement weather) To ensure compliance with tachograph regulations ensuring hired vehicles are in scope/out of scope as required To carry out general driving duties including delivering and collecting of all types of vehicles to and from contractor's premises. To fuel/refuel vehicles for customers as and when required (inclement weather). To provide instructions to drivers for vehicle familiarisation, operation of controls etc. To ensure that all correspondence relating to the work of the post holder is dealt with adequately and efficiently. To attend training courses that may be deemed necessary or desirable in the development of the individual or the efficiency of the service. To assist the designated Premise Manager in conducting statutory checks including weekly fire alarm testing, CCTV testing and recording the data. To cover the hours of 07:00 - 17:00 Monday to Friday on a rotating shift pattern and provide cover for annual leave as and when required to suit the business needs. To attend staff and other meetings and undertake such personal training and development as may be required. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder. The Role We currently have a vacancy for a Part Time (14 per week) Housing Management Administrator / Receptionist to join our Housing team. This is a Fixed Term Contract of 10 months (Maternity cover 22nd May 2024 till 28th March 2025) Hours: Thursday 8:30am - 16:30pm Friday 8:30am - 16:30pm The role will involve: Providing administrative support to Housing Officers dealing with housing management issues including car parking permits, assisting in the lettings process, sending out newsletters and standard correspondence including warning letters and general estate letters and notifications of meetings. Liaising with appropriate agencies / internal departments to deal with issues such as lettings, abandoned vehicles, bulk rubbish removal, recycling bins etc as required. Assist in the preparation of reports and statistics as required. Processing of all applications for garages and car parking spaces, and carry out the related administrative tasks. Ensuring detailed information is obtained from tenants, updating records and keeping accurate records of customer contacts, including complaints. To ensure that the presentation of the service provided to tenants and others is professional, positive, friendly and helpful at all times, and in line with the Association s Customer Charter. To provide mutual support for the Customer Services Team, including cover for reception, as required Occasional accompanied visits with Housing Officer General administration. Skills/Experience Demonstrable experience in a similar role. Ideally, experience of working within a housing association Excellent planning, organising & time management skills essential Excellent customer service skills, demonstrable experience in dealing with queries and complaints whilst maintaining an excellent telephone manner The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service ( pro rata for part time ) 10,323.00 pa (increasing by 5% by commencement) for a 14 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Well-equipped on-site gym Closing date: Sunday 31st March 2023 Interviews: Thursday 11th April 2023 Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities Employer and Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Mar 29, 2024
Full time
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder. The Role We currently have a vacancy for a Part Time (14 per week) Housing Management Administrator / Receptionist to join our Housing team. This is a Fixed Term Contract of 10 months (Maternity cover 22nd May 2024 till 28th March 2025) Hours: Thursday 8:30am - 16:30pm Friday 8:30am - 16:30pm The role will involve: Providing administrative support to Housing Officers dealing with housing management issues including car parking permits, assisting in the lettings process, sending out newsletters and standard correspondence including warning letters and general estate letters and notifications of meetings. Liaising with appropriate agencies / internal departments to deal with issues such as lettings, abandoned vehicles, bulk rubbish removal, recycling bins etc as required. Assist in the preparation of reports and statistics as required. Processing of all applications for garages and car parking spaces, and carry out the related administrative tasks. Ensuring detailed information is obtained from tenants, updating records and keeping accurate records of customer contacts, including complaints. To ensure that the presentation of the service provided to tenants and others is professional, positive, friendly and helpful at all times, and in line with the Association s Customer Charter. To provide mutual support for the Customer Services Team, including cover for reception, as required Occasional accompanied visits with Housing Officer General administration. Skills/Experience Demonstrable experience in a similar role. Ideally, experience of working within a housing association Excellent planning, organising & time management skills essential Excellent customer service skills, demonstrable experience in dealing with queries and complaints whilst maintaining an excellent telephone manner The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service ( pro rata for part time ) 10,323.00 pa (increasing by 5% by commencement) for a 14 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Well-equipped on-site gym Closing date: Sunday 31st March 2023 Interviews: Thursday 11th April 2023 Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities Employer and Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Office Angels are looking for a Receptionist/Administrator to join a large Charity based in Southeast London. You will be working on Reception whilst providing Administrative support to the Board of Directors, the Chief Executive Officer and wider team. This is a great opportunity to work for a charity who brings positive change and campaigns to provide help, support and guidance to the general public. 13.15ph 9am - 5pm Monday to Friday Office based Ongoing Temporary role An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties of the role: Assist with Health & Safety audits and undertake first aid and fire marshal training With the Operations Manager, ensure premises, equipment and supplies are well maintained and supervise the work of the office cleaners Work with the Operations Manager to recruit, induct and train operations team volunteers Supervise and develop volunteers including the provision of regular one-to-one support and supervision sessions Manage the petty cash system, including making payments, recording and production of the petty cash return Raise invoices for grants and chase funders for receipt of payment by monitoring the amounts outstanding Process invoices in Sage, scan documents and send to the Financial Controller for payment Provide administrative support to the Board of Directors, the Chief Executive Officer, Manager's and other staff as required Maintain and update information systems, order publications and research and record local information Support recruitment procedures for staff and volunteers Service a variety of meetings including the production of accurate minutes Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Seasonal
Office Angels are looking for a Receptionist/Administrator to join a large Charity based in Southeast London. You will be working on Reception whilst providing Administrative support to the Board of Directors, the Chief Executive Officer and wider team. This is a great opportunity to work for a charity who brings positive change and campaigns to provide help, support and guidance to the general public. 13.15ph 9am - 5pm Monday to Friday Office based Ongoing Temporary role An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties of the role: Assist with Health & Safety audits and undertake first aid and fire marshal training With the Operations Manager, ensure premises, equipment and supplies are well maintained and supervise the work of the office cleaners Work with the Operations Manager to recruit, induct and train operations team volunteers Supervise and develop volunteers including the provision of regular one-to-one support and supervision sessions Manage the petty cash system, including making payments, recording and production of the petty cash return Raise invoices for grants and chase funders for receipt of payment by monitoring the amounts outstanding Process invoices in Sage, scan documents and send to the Financial Controller for payment Provide administrative support to the Board of Directors, the Chief Executive Officer, Manager's and other staff as required Maintain and update information systems, order publications and research and record local information Support recruitment procedures for staff and volunteers Service a variety of meetings including the production of accurate minutes Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are working with a local business in Andover Town centre who are seeking an expereineced Receptionist with strong admin and organisational skills. As Receptionist you will perform a wide range of administrative and office support activities to facilitate the efficient operation of the business. This is an interesting and varied role and a great opportunity to be involved in the local community. DUTIES WILL INCLUDE: Meet/ greet visitors and members of the public. Organise refreshments for visitors / staff. Organise meetings / check diary bookings for the office and staff. Maintaining postage machine / taking post to the post box. Administrative support for all Officers Supporting the day-to-day running of the office, to include shredding, scanning, and preparing meeting documents. Mail management to include collecting, opening, and scanning post to relevant Officer, sending post. Fielding phone calls and making sure they are directed to the relevant Officer. Room booking for meetings. To be a point of contact for deliveries To maintain contracts required to run the office. To research and order items required for the running of the offices. Undertaking research as required Maintaining an in-house database (service-manager). Training will be given. Maintaining two noticeboards; to include posting agendas at the relevant time. Banking: taking cheques to the bank if required. Office Maintenance: making sure tidy and bins emptied. THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING ATTRIBUTES: Experience of administrative skills IT skills, particularly Word and Excel at a high level. Customer facing skills. A flexible approach to day-to-day duties • UK driving licence and own transport Be able to work on own initiative. A 'can-do' attitude Good command of English language, spelling, grammar etc. Happy to work alone on occasion. DESIRABLE SKILLS Local council experience Administration work Booking clerk/invoice production and liaising with hirers If you are seeking a new opportunity to utlise your fantastic customer service and admin skills then please do get in touch!
Mar 29, 2024
Full time
We are working with a local business in Andover Town centre who are seeking an expereineced Receptionist with strong admin and organisational skills. As Receptionist you will perform a wide range of administrative and office support activities to facilitate the efficient operation of the business. This is an interesting and varied role and a great opportunity to be involved in the local community. DUTIES WILL INCLUDE: Meet/ greet visitors and members of the public. Organise refreshments for visitors / staff. Organise meetings / check diary bookings for the office and staff. Maintaining postage machine / taking post to the post box. Administrative support for all Officers Supporting the day-to-day running of the office, to include shredding, scanning, and preparing meeting documents. Mail management to include collecting, opening, and scanning post to relevant Officer, sending post. Fielding phone calls and making sure they are directed to the relevant Officer. Room booking for meetings. To be a point of contact for deliveries To maintain contracts required to run the office. To research and order items required for the running of the offices. Undertaking research as required Maintaining an in-house database (service-manager). Training will be given. Maintaining two noticeboards; to include posting agendas at the relevant time. Banking: taking cheques to the bank if required. Office Maintenance: making sure tidy and bins emptied. THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING ATTRIBUTES: Experience of administrative skills IT skills, particularly Word and Excel at a high level. Customer facing skills. A flexible approach to day-to-day duties • UK driving licence and own transport Be able to work on own initiative. A 'can-do' attitude Good command of English language, spelling, grammar etc. Happy to work alone on occasion. DESIRABLE SKILLS Local council experience Administration work Booking clerk/invoice production and liaising with hirers If you are seeking a new opportunity to utlise your fantastic customer service and admin skills then please do get in touch!
Security Officer - Permanent / Full time Location: Yeovil Rate of pay: 13.50 per hour plus overtime opportunities. Shift pattern: 4 on / 4 off (covering days, nights and weekends). This is a permanent full time position offering a great rate of pay with opportunity for career development. Applicants must hold a SIA license and a full driving license. Your Responsibilities will include: Working as part of the site security team. Internal and external patrols and other security duties by day and by night, in inclement weather conditions. Controlling access to site at several different control points, vehicle barriers and reception stations. Maintaining the security and integrity of the perimeter and site buildings by means of physical and vehicle patrols. Ensuring the requirements of visitors to site are being adhered to by access control measures and identification checks. Carrying out musters, evacuations and other roles as required in the event of an emergency. Searching of vehicles to ensure high levels of security are maintained and meets client requirements. Perform locking and unlocking duties as detailed in the Assignment Instructions (AIs). Ensure all recording of incidence, report and paperwork is completed in a legible fashion. Provide a visible and proactive security presence for all on site employees and visitors. Registering contractors, issuing temporary badges, book in/out cars and directing visitors. Control access and egress, conducting security patrols to deter crime. Manage traffic, including vehicle access, directing flow, signing in and directing visitors. Helping to maintain the security of the site conducting internal patrols and car searches. Operate the control room/gatehouse and reception systems. Benefits Full-time work and the opportunity to work overtime, support with developing your skills and your career through ongoing in-house and accredited training. Secure on-site parking. Please note that due to the nature of this opportunity candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance Essential Skills / Requirements Valid SIA licence Resident in the UK for at least 5 years (for BPSS / SC purposes) Full UK driving licence Customer focused, polite, tactful and discrete. Benefits: Paid holiday, company pension and life assurance scheme Discounted gym membership, wellness advice and support Cycle to Work Scheme, car lease and new car purchasing schemes Employee discounts and cashback savings across hundreds of your favourite high street brands, online shopping, holidays, and days out City & Guilds accredited training program for professional and personal development Employee Assistance Programme Refer a Friend bonus scheme. Full company uniform provided. Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Mar 29, 2024
Full time
Security Officer - Permanent / Full time Location: Yeovil Rate of pay: 13.50 per hour plus overtime opportunities. Shift pattern: 4 on / 4 off (covering days, nights and weekends). This is a permanent full time position offering a great rate of pay with opportunity for career development. Applicants must hold a SIA license and a full driving license. Your Responsibilities will include: Working as part of the site security team. Internal and external patrols and other security duties by day and by night, in inclement weather conditions. Controlling access to site at several different control points, vehicle barriers and reception stations. Maintaining the security and integrity of the perimeter and site buildings by means of physical and vehicle patrols. Ensuring the requirements of visitors to site are being adhered to by access control measures and identification checks. Carrying out musters, evacuations and other roles as required in the event of an emergency. Searching of vehicles to ensure high levels of security are maintained and meets client requirements. Perform locking and unlocking duties as detailed in the Assignment Instructions (AIs). Ensure all recording of incidence, report and paperwork is completed in a legible fashion. Provide a visible and proactive security presence for all on site employees and visitors. Registering contractors, issuing temporary badges, book in/out cars and directing visitors. Control access and egress, conducting security patrols to deter crime. Manage traffic, including vehicle access, directing flow, signing in and directing visitors. Helping to maintain the security of the site conducting internal patrols and car searches. Operate the control room/gatehouse and reception systems. Benefits Full-time work and the opportunity to work overtime, support with developing your skills and your career through ongoing in-house and accredited training. Secure on-site parking. Please note that due to the nature of this opportunity candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance Essential Skills / Requirements Valid SIA licence Resident in the UK for at least 5 years (for BPSS / SC purposes) Full UK driving licence Customer focused, polite, tactful and discrete. Benefits: Paid holiday, company pension and life assurance scheme Discounted gym membership, wellness advice and support Cycle to Work Scheme, car lease and new car purchasing schemes Employee discounts and cashback savings across hundreds of your favourite high street brands, online shopping, holidays, and days out City & Guilds accredited training program for professional and personal development Employee Assistance Programme Refer a Friend bonus scheme. Full company uniform provided. Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Spinwell Global Limited
Kensington And Chelsea, London
Role: Support Administrator REF (phone number removed) Contract Length: Until 07/09/2024 Location: Near Nottingham junction 27 M1 - Fully office based IR35: Inside Pay Rate to Intermediary: £15.38 per hour Security Clearance: SC requested Spinwell is recruiting for a Support Administrator for an excellent opportunity within the public sector. RESPONSIBILITIES OF SUPPORT ADMINISTRATOR To undertake minor research and projects as required to support EMSOU Ensure that all correspondence/enquiries are dealt with as appropriate and within set time scales responding in a timely manner to all ad hoc queries and requests for information Maintain an adequate supply of stationery and ensure that levels are replenished as appropriate To provide a front of house reception service at EMSOU HQ ensuring positive portrayal of EMSOU at all times through delivery of a high level of customer service to all visitors. Ensure all visitors are dealt with promptly, efficiently and in a polite and professional manner ensuring the correct site security procedures are adhered to. Assist the Business Support Officer in administrative duties around health and safety, facilities, buildings, security, audits and business support. To manage the EMSOU meeting rooms including booking system, ensuring that they are clean and tidy with refreshments provided as required. Liaising with individuals to source alternative meeting rooms within EMSOU if there are availability issues. Update, manage and prepare the performance statistics (Pivot tables produced from Excel) for inclusion in the quarterly management meetings Complete any required updates for the monthly tasking meetings. To help prepare reports and presentations with accuracy to agreed time scales. SKILLS/EXPERIENCE OF SUPPORT ADMINISTRATOR To have experience in an administrative related environment Ability to accurately and efficiently input, retrieve, search and present high volumes of data from databases/spreadsheets. Demonstrate ability to produce typed documents from manuscript or audio transcriptions to a professional standard. Experienced in using effective communication skills both in written and verbal form A team player who openly supports the team s goals whilst also working effectively on your own initiative Ability to provide quality customer service, with the ability to manage customer expectations If you are a Support Administrator, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Mar 28, 2024
Contractor
Role: Support Administrator REF (phone number removed) Contract Length: Until 07/09/2024 Location: Near Nottingham junction 27 M1 - Fully office based IR35: Inside Pay Rate to Intermediary: £15.38 per hour Security Clearance: SC requested Spinwell is recruiting for a Support Administrator for an excellent opportunity within the public sector. RESPONSIBILITIES OF SUPPORT ADMINISTRATOR To undertake minor research and projects as required to support EMSOU Ensure that all correspondence/enquiries are dealt with as appropriate and within set time scales responding in a timely manner to all ad hoc queries and requests for information Maintain an adequate supply of stationery and ensure that levels are replenished as appropriate To provide a front of house reception service at EMSOU HQ ensuring positive portrayal of EMSOU at all times through delivery of a high level of customer service to all visitors. Ensure all visitors are dealt with promptly, efficiently and in a polite and professional manner ensuring the correct site security procedures are adhered to. Assist the Business Support Officer in administrative duties around health and safety, facilities, buildings, security, audits and business support. To manage the EMSOU meeting rooms including booking system, ensuring that they are clean and tidy with refreshments provided as required. Liaising with individuals to source alternative meeting rooms within EMSOU if there are availability issues. Update, manage and prepare the performance statistics (Pivot tables produced from Excel) for inclusion in the quarterly management meetings Complete any required updates for the monthly tasking meetings. To help prepare reports and presentations with accuracy to agreed time scales. SKILLS/EXPERIENCE OF SUPPORT ADMINISTRATOR To have experience in an administrative related environment Ability to accurately and efficiently input, retrieve, search and present high volumes of data from databases/spreadsheets. Demonstrate ability to produce typed documents from manuscript or audio transcriptions to a professional standard. Experienced in using effective communication skills both in written and verbal form A team player who openly supports the team s goals whilst also working effectively on your own initiative Ability to provide quality customer service, with the ability to manage customer expectations If you are a Support Administrator, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
We are looking for an enthusiastic and highly motivated Security Receptionist to work at a premium brand's manufacturing and production site in Milton Keynes. This is the security role that you've been looking for with stable, regular hours - no changing shift patterns, work that you can plan your life around and the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: SIA Security Receptionist Location: Milton Keynes Pay Rate: £12.70 per hour Hours: Average 30.6 hours per week Shifts: Days only SIA license preferred , otherwise training can be provided for suitable candidates. As a Security Receptionist you will be required to carry out duties in a busy environment, which includes computer use and several clerical duties in addition to general security tasks such as: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Ideally to be successful in this role, you will hold a valid SIA Door Supervisor Licence or Security Licence and have experience within a customer service role with a passion to work within the security industry. Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S - G62 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Mar 28, 2024
Full time
We are looking for an enthusiastic and highly motivated Security Receptionist to work at a premium brand's manufacturing and production site in Milton Keynes. This is the security role that you've been looking for with stable, regular hours - no changing shift patterns, work that you can plan your life around and the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: SIA Security Receptionist Location: Milton Keynes Pay Rate: £12.70 per hour Hours: Average 30.6 hours per week Shifts: Days only SIA license preferred , otherwise training can be provided for suitable candidates. As a Security Receptionist you will be required to carry out duties in a busy environment, which includes computer use and several clerical duties in addition to general security tasks such as: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Ideally to be successful in this role, you will hold a valid SIA Door Supervisor Licence or Security Licence and have experience within a customer service role with a passion to work within the security industry. Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S - G62 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Mar 28, 2024
Full time
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Our Public Sector client based in Workington are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis. This role is for 22.5 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Workington, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 28, 2024
Seasonal
Our Public Sector client based in Workington are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis. This role is for 22.5 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Workington, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Job Title: Visitor Services Manager Location: Henry Moore Institute, Leeds city centre Salary: 31,000 per annum + 12.5% pension contribution + Other benefits Job type: Permanent, Full Time Working Hours: 35 hours per week including alternate weekends, or as determined by the duty management roster Closing Date: 10am, Monday 22 April 2024 Interview Date: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities. About The Role: The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all. We are looking for a highly organised 'people' person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience. About you: The successful candidate will have at least two years' experience of managing people in a customer-facing operation, together with an understanding of visitor engagement You will enjoy working with the public and be able to remain calm in all situations Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art Benefits: We want everyone to be the very best that they can be and we will work closely with you to agree some clear performance goals which provide you with continual development. We support you on your development at work and your career goals Enhanced benefits for maternity, paternity and adoption pay Generous employer pension contribution of 12.5% Time off for family emergencies (unpaid) and compassionate leave (paid) is awarded in the unfortunate event of the death of a direct family member Free access to our 24-hour confidential personal assistance and counselling scheme offering a wide range of support services e.g. managing money, retirement, returning to work after a break, bereavement, advice with caring for relatives, divorce, abuse, etc Company sick pay (includes SSP) on the completion of 6 months' service Income Protection insurance covers up to 50% of your salary if you are absent due to sickness from the 7th month of absence up to 5 years (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Life insurance provides your family with financial support should you die while in our employment (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Vouchers for a free eye sight test for DSE (Display Screen Equipment) users Interest-free loan of up to 1,000 to assist with the purchase of annual travel tickets, a car, bicycle or personal computer/laptop 10% Discount in the HMF book/gift shops Additional Information: We value a diverse workforce and welcome applications from all sections of the community and under-represented groups. If you are excited by this opportunity and have the skills and experience we're looking for, then take a look at the application pack on our website where you'll find more information about the job and how to apply. Please click on the APPLY button to be sent an email with further instructions. Candidates with the experience of; Head of Visitor Services, Visitor Services Team Leader, Customer Relations Manager, Head of Reception, Retail Manager, Reception Manager, Front of House, Visitor Services Manager, Client relations, Head of Visitor Services, Client Services, Client Relationship Manager, Manager, Line Manager, Visitor Relations Manager, Customer Service Manager, Customer Services Coordinator, Senior Receptionist, Customer Services Supervisor, Senior Tourism & Events Officer will also be considered for this role.
Mar 28, 2024
Full time
Job Title: Visitor Services Manager Location: Henry Moore Institute, Leeds city centre Salary: 31,000 per annum + 12.5% pension contribution + Other benefits Job type: Permanent, Full Time Working Hours: 35 hours per week including alternate weekends, or as determined by the duty management roster Closing Date: 10am, Monday 22 April 2024 Interview Date: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities. About The Role: The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all. We are looking for a highly organised 'people' person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience. About you: The successful candidate will have at least two years' experience of managing people in a customer-facing operation, together with an understanding of visitor engagement You will enjoy working with the public and be able to remain calm in all situations Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art Benefits: We want everyone to be the very best that they can be and we will work closely with you to agree some clear performance goals which provide you with continual development. We support you on your development at work and your career goals Enhanced benefits for maternity, paternity and adoption pay Generous employer pension contribution of 12.5% Time off for family emergencies (unpaid) and compassionate leave (paid) is awarded in the unfortunate event of the death of a direct family member Free access to our 24-hour confidential personal assistance and counselling scheme offering a wide range of support services e.g. managing money, retirement, returning to work after a break, bereavement, advice with caring for relatives, divorce, abuse, etc Company sick pay (includes SSP) on the completion of 6 months' service Income Protection insurance covers up to 50% of your salary if you are absent due to sickness from the 7th month of absence up to 5 years (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Life insurance provides your family with financial support should you die while in our employment (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Vouchers for a free eye sight test for DSE (Display Screen Equipment) users Interest-free loan of up to 1,000 to assist with the purchase of annual travel tickets, a car, bicycle or personal computer/laptop 10% Discount in the HMF book/gift shops Additional Information: We value a diverse workforce and welcome applications from all sections of the community and under-represented groups. If you are excited by this opportunity and have the skills and experience we're looking for, then take a look at the application pack on our website where you'll find more information about the job and how to apply. Please click on the APPLY button to be sent an email with further instructions. Candidates with the experience of; Head of Visitor Services, Visitor Services Team Leader, Customer Relations Manager, Head of Reception, Retail Manager, Reception Manager, Front of House, Visitor Services Manager, Client relations, Head of Visitor Services, Client Services, Client Relationship Manager, Manager, Line Manager, Visitor Relations Manager, Customer Service Manager, Customer Services Coordinator, Senior Receptionist, Customer Services Supervisor, Senior Tourism & Events Officer will also be considered for this role.
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Mar 28, 2024
Seasonal
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
We are currently hiring for a award-winning serviced workspace company! Join a growing and well-established company, with great benefits! If you are an independent thinker with a hands-on approach, then please apply Job Title: Assistant Manager Job Type: Permanent, Full-time Company: Serviced Offices Salary: 28,000 - 31,000 per annum Hours: Monday to Friday, 9am - 5pm Location: Victoria, London Culture: Friendly, professional and hard-working Responsibilities: To assist in the management of the day-to-day running of the business centre To manage the Business Centre in the absence of the Centre Manager and various aspects of the role To carry out billing for all clients To log invoices and charges on our in-house system Centre Charge To process catering orders and meeting room requests made by clients where required To deal with customer requests in a prompt and timely manner whether face to face or on the telephone To liaise with relevant staff to ensure that all queries are responded to within procedural deadlines To book various chargeable services for clients such as couriers and taxis To issue and ensure receipt of swipe cards, keys, furniture etc to clients when required To create and issue welcome packs for new clients To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors To conduct viewings of the Business Centre; to the required standard To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele To provide cover for the reception as and when required To carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information To understand the principles of Health and Safety and Security procedures To undergo project work as required and carry out any research for centre manager as and when required To audit vacant offices and produce inventories for offices and keys To communicate maintenance requests via job sheets to Maintenance officer To support our Service Success Chain Local area and basic product knowledge Attend training to develop relevant knowledge and skills Training and development to help you progress not only in the company, but as a person too Skills and Experience: Qualification and Education - GCSE's or above in Business Related Area - Essential HND or above - Desirable Experience - 3 years plus customer facing work - Essential Experience of working in a SME/small team - Desirable 6 months in similar role - Desirable Skills and Abilities - Proficient in word and Outlook - Essential Excellent telephone communication skills - Essentia Face-to-Face customer service skills - Essentia Experience of working with minimum supervision - Desirable Front of house management skills - Desirable Occasional irregular hours if required to meet business needs - Essential Flexibility to travel across to other sites if required - Essential Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
We are currently hiring for a award-winning serviced workspace company! Join a growing and well-established company, with great benefits! If you are an independent thinker with a hands-on approach, then please apply Job Title: Assistant Manager Job Type: Permanent, Full-time Company: Serviced Offices Salary: 28,000 - 31,000 per annum Hours: Monday to Friday, 9am - 5pm Location: Victoria, London Culture: Friendly, professional and hard-working Responsibilities: To assist in the management of the day-to-day running of the business centre To manage the Business Centre in the absence of the Centre Manager and various aspects of the role To carry out billing for all clients To log invoices and charges on our in-house system Centre Charge To process catering orders and meeting room requests made by clients where required To deal with customer requests in a prompt and timely manner whether face to face or on the telephone To liaise with relevant staff to ensure that all queries are responded to within procedural deadlines To book various chargeable services for clients such as couriers and taxis To issue and ensure receipt of swipe cards, keys, furniture etc to clients when required To create and issue welcome packs for new clients To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors To conduct viewings of the Business Centre; to the required standard To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele To provide cover for the reception as and when required To carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information To understand the principles of Health and Safety and Security procedures To undergo project work as required and carry out any research for centre manager as and when required To audit vacant offices and produce inventories for offices and keys To communicate maintenance requests via job sheets to Maintenance officer To support our Service Success Chain Local area and basic product knowledge Attend training to develop relevant knowledge and skills Training and development to help you progress not only in the company, but as a person too Skills and Experience: Qualification and Education - GCSE's or above in Business Related Area - Essential HND or above - Desirable Experience - 3 years plus customer facing work - Essential Experience of working in a SME/small team - Desirable 6 months in similar role - Desirable Skills and Abilities - Proficient in word and Outlook - Essential Excellent telephone communication skills - Essentia Face-to-Face customer service skills - Essentia Experience of working with minimum supervision - Desirable Front of house management skills - Desirable Occasional irregular hours if required to meet business needs - Essential Flexibility to travel across to other sites if required - Essential Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our Public Sector client based in Preston are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is a Monday to Friday 9am to 5pm position with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Preston, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
Mar 28, 2024
Seasonal
Our Public Sector client based in Preston are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is a Monday to Friday 9am to 5pm position with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Preston, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
Are you ready to dive into an exciting opportunity within Edinburgh and looking for a fantastic work-life balance? Are you organised, detail-oriented, and looking for a Part Time Receptionist role within the west of Edinburgh? This is an exciting temporary position starting ASAP. Job Title: Temporary Part Time Receptionist Location: West of Edinburgh Hours: Monday 7:50 AM - 5:00 PM, Tuesday to Thursday 7:50AM - 12:20PM (May be required to work extra hours to cover holidays and sickness) Salary: 12 per hour Duration: ASAP on an ongoing basis At Office Angels, our esteemed client is currently in search of a Temporary Part Time Receptionist to provide invaluable support to their team. If you have a knack for customer service and front of house tasks, then this position is perfect for you! Effective communication, adept teamwork, keen attention to detail, and adaptability to a fluid work environment are essential attributes for success in this role. Responsibilities: Provide efficient reception duties, including answering the telephone and greeting visitors, Provide a Health & Safety induction to visitors coming in and out of the building, Taking charge of the access pass and key management duties, Communicating with Couriers regarding any incoming and outgoing mail and distributing accordingly, Responding to email queries, Booking and issuing Keys for Fleet Vehicles and ensuring they are full equipped with the relevant equipment, Issuing equipment and/or safety items as told by the H&S officer, Liaising with internal and external stakeholders, Providing administration support to the wider team when required. Preferred Skills and Qualifications: Previous experience within a similar role would be beneficial, Effective communication abilities, both written and verbal, Excellent organisational skills, A focused, dedicated, and willing attitude. Proficiency in PC literacy and Microsoft Office systems, Driven and motivated. If you are interested in this role and wish to be considered, please click apply! Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism. We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact us for more information. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Whilst we'd love to get back to every applicant personally, it isn't always possible and sadly we cannot provide individual feedback. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Seasonal
Are you ready to dive into an exciting opportunity within Edinburgh and looking for a fantastic work-life balance? Are you organised, detail-oriented, and looking for a Part Time Receptionist role within the west of Edinburgh? This is an exciting temporary position starting ASAP. Job Title: Temporary Part Time Receptionist Location: West of Edinburgh Hours: Monday 7:50 AM - 5:00 PM, Tuesday to Thursday 7:50AM - 12:20PM (May be required to work extra hours to cover holidays and sickness) Salary: 12 per hour Duration: ASAP on an ongoing basis At Office Angels, our esteemed client is currently in search of a Temporary Part Time Receptionist to provide invaluable support to their team. If you have a knack for customer service and front of house tasks, then this position is perfect for you! Effective communication, adept teamwork, keen attention to detail, and adaptability to a fluid work environment are essential attributes for success in this role. Responsibilities: Provide efficient reception duties, including answering the telephone and greeting visitors, Provide a Health & Safety induction to visitors coming in and out of the building, Taking charge of the access pass and key management duties, Communicating with Couriers regarding any incoming and outgoing mail and distributing accordingly, Responding to email queries, Booking and issuing Keys for Fleet Vehicles and ensuring they are full equipped with the relevant equipment, Issuing equipment and/or safety items as told by the H&S officer, Liaising with internal and external stakeholders, Providing administration support to the wider team when required. Preferred Skills and Qualifications: Previous experience within a similar role would be beneficial, Effective communication abilities, both written and verbal, Excellent organisational skills, A focused, dedicated, and willing attitude. Proficiency in PC literacy and Microsoft Office systems, Driven and motivated. If you are interested in this role and wish to be considered, please click apply! Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism. We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact us for more information. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Whilst we'd love to get back to every applicant personally, it isn't always possible and sadly we cannot provide individual feedback. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator Pay Rate: £17.90 per hour Location: Belvedere, DA17 Job Type: Office-based, 6-month duration Working Hours: 7am to 3pm We are looking for a dedicated Administrator to join one of the UKs largest Law Enforcement Organisations within their specialist workshop team. This role is essential in maintaining the covert and specialist fleet, providing efficient administrative support to ensure maximum fleet availability and support to operational police officers. Day to Day of the Role: Manage vehicle bookings into the workshop, coordinating with customers to find suitable appointment times. Support the Service Reception Manager in delivering an effective and efficient service. Assist in reducing vehicle downtime and maximising fleet availability. Provide assistance with the daily operation of our reception office and stores function, handling queries, issuing replacement parts, and delivering excellent customer service. Assist with the delivery of the roadside assistance programme, organising suitable assistance for defective operational vehicles, and monitoring contractor response times. Raise invoices and purchase orders as directed to ensure prompt payment for services. Create job cards to transfer vehicle defects to technicians for diagnosis and repair. Report building and workshop equipment faults for timely repairs. Carry out data entry on Fleet systems and Excel spreadsheets to provide accurate daily reports. Assist with the completion of weekly management information and updates on workshop functions. Work closely with the parts department to assist with receiving and returning vehicle parts as required. Take responsibility for personal development and stay updated with relevant standards and legislation. Required Skills & Qualifications: Good understanding of Microsoft Office, particularly MS Excel and Outlook. Effective communication and interpersonal skills, able to engage with staff and officers at all levels. Ability to work effectively alone or as part of a team. Analytical skills for reviewing data. Excellent computer skills in MS Office, especially MS Excel. Excellent interpersonal skills and a calm disposition under pressure. High degree of data input accuracy. Ability to prioritise workload according to conflicting demands. Good telephone manner. To apply for the Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 27, 2024
Full time
Administrator Pay Rate: £17.90 per hour Location: Belvedere, DA17 Job Type: Office-based, 6-month duration Working Hours: 7am to 3pm We are looking for a dedicated Administrator to join one of the UKs largest Law Enforcement Organisations within their specialist workshop team. This role is essential in maintaining the covert and specialist fleet, providing efficient administrative support to ensure maximum fleet availability and support to operational police officers. Day to Day of the Role: Manage vehicle bookings into the workshop, coordinating with customers to find suitable appointment times. Support the Service Reception Manager in delivering an effective and efficient service. Assist in reducing vehicle downtime and maximising fleet availability. Provide assistance with the daily operation of our reception office and stores function, handling queries, issuing replacement parts, and delivering excellent customer service. Assist with the delivery of the roadside assistance programme, organising suitable assistance for defective operational vehicles, and monitoring contractor response times. Raise invoices and purchase orders as directed to ensure prompt payment for services. Create job cards to transfer vehicle defects to technicians for diagnosis and repair. Report building and workshop equipment faults for timely repairs. Carry out data entry on Fleet systems and Excel spreadsheets to provide accurate daily reports. Assist with the completion of weekly management information and updates on workshop functions. Work closely with the parts department to assist with receiving and returning vehicle parts as required. Take responsibility for personal development and stay updated with relevant standards and legislation. Required Skills & Qualifications: Good understanding of Microsoft Office, particularly MS Excel and Outlook. Effective communication and interpersonal skills, able to engage with staff and officers at all levels. Ability to work effectively alone or as part of a team. Analytical skills for reviewing data. Excellent computer skills in MS Office, especially MS Excel. Excellent interpersonal skills and a calm disposition under pressure. High degree of data input accuracy. Ability to prioritise workload according to conflicting demands. Good telephone manner. To apply for the Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Are you a highly skilled, flexible and dynamic Maintenance Repairs Administrator looking to work for a reputable Housing Association based in Bromley? Adecco Housing is seeking an experienced Maintenance Repairs Administrator on a permanent basis to provide a high quality first point of contact for residents, visitors and callers contacting or visiting the organisation, with lead responsibility for maintenance administration and reception. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the Association and make a real difference to the organisation and the tenants. INTERVIEWS ASAP - SALARY £26,000-£30,000 (Depending on Experience) (THIS IS A F/T OFFICE BASED ROLE) You will provide a comprehensive administrative service within a small housing and maintenance management team and administrative support across departments to maintain service delivery Ensure effective management of information and that systems are implemented and maintained to facilitate the work of the Housing and Maintenance Departments. Provide a high-quality welcome and first point of contact for residents and other callers contacting or visiting the association. Dealing with a broad range of day to day enquiries, and repairs enquiries from residents, family members and contractors. You will deliver an efficient repair call service, maintain records and databases accordingly. Cover and support with housing management, leasehold management, letting and sales service to our customers and residents as directed by the Housing Officer. KEY TASKS, DUTIES & RESPONSIBILITIES First point of contact for head office via phone, email and welcome visitors to head office and other offices across the site. Day to day administration including photocopying, logging and distributing incoming and outgoing post, e-mails and general office duties. Manage all reported maintenance logging these accurately in line with agreed system procedures, ensuring an effective liaison with residents, contractors and relevant other parties to secure access and ensure a timely response to the maintenance request. Work with Maintenance Manager and Housing Officer on review of contractors performance and production of satisfaction surveys and performance reports. With the Housing Officer, complete estate inspections and action plans as appropriate. Maintain an effective key management system, ensuring general, void and tenanted keys are securely held and correctly tracked at all times. Handle all the administration relating to regular team meetings, including booking meeting rooms, circulating all papers and taking minutes. Manage resident enquiries, queries and complaints, relating to maintenance. Receive all posts daily, ensuring they are accurately recorded and assigned to the relevant department/officer and tracked to ensure they are dealt with within the agreed timescale. We are Adecco Housing, part of The Adecco Group. As a consciously inclusive recruiter we want to ensure that we are committed to making the future work for everyone. As a people business we put our expertise and energy into improving everyone's chances of being part of the world of work. Accessibility is important to us, so please let the Consultant know if you will require any adjustments to be made to support you best when applying for this role. Don't miss out on this fantastic opportunity to join the team as a Maintenance Repairs Administrator , click 'Apply' now!
Mar 26, 2024
Full time
Are you a highly skilled, flexible and dynamic Maintenance Repairs Administrator looking to work for a reputable Housing Association based in Bromley? Adecco Housing is seeking an experienced Maintenance Repairs Administrator on a permanent basis to provide a high quality first point of contact for residents, visitors and callers contacting or visiting the organisation, with lead responsibility for maintenance administration and reception. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the Association and make a real difference to the organisation and the tenants. INTERVIEWS ASAP - SALARY £26,000-£30,000 (Depending on Experience) (THIS IS A F/T OFFICE BASED ROLE) You will provide a comprehensive administrative service within a small housing and maintenance management team and administrative support across departments to maintain service delivery Ensure effective management of information and that systems are implemented and maintained to facilitate the work of the Housing and Maintenance Departments. Provide a high-quality welcome and first point of contact for residents and other callers contacting or visiting the association. Dealing with a broad range of day to day enquiries, and repairs enquiries from residents, family members and contractors. You will deliver an efficient repair call service, maintain records and databases accordingly. Cover and support with housing management, leasehold management, letting and sales service to our customers and residents as directed by the Housing Officer. KEY TASKS, DUTIES & RESPONSIBILITIES First point of contact for head office via phone, email and welcome visitors to head office and other offices across the site. Day to day administration including photocopying, logging and distributing incoming and outgoing post, e-mails and general office duties. Manage all reported maintenance logging these accurately in line with agreed system procedures, ensuring an effective liaison with residents, contractors and relevant other parties to secure access and ensure a timely response to the maintenance request. Work with Maintenance Manager and Housing Officer on review of contractors performance and production of satisfaction surveys and performance reports. With the Housing Officer, complete estate inspections and action plans as appropriate. Maintain an effective key management system, ensuring general, void and tenanted keys are securely held and correctly tracked at all times. Handle all the administration relating to regular team meetings, including booking meeting rooms, circulating all papers and taking minutes. Manage resident enquiries, queries and complaints, relating to maintenance. Receive all posts daily, ensuring they are accurately recorded and assigned to the relevant department/officer and tracked to ensure they are dealt with within the agreed timescale. We are Adecco Housing, part of The Adecco Group. As a consciously inclusive recruiter we want to ensure that we are committed to making the future work for everyone. As a people business we put our expertise and energy into improving everyone's chances of being part of the world of work. Accessibility is important to us, so please let the Consultant know if you will require any adjustments to be made to support you best when applying for this role. Don't miss out on this fantastic opportunity to join the team as a Maintenance Repairs Administrator , click 'Apply' now!
Monday - Friday 8am - 4pm Temp - Perm position 16-17p/h PAYE Office based Must have strong call centre experience PURPOSE OF POST: Under direction co-ordinate, direct and guide the administrative functions for our client with the specific focus on supporting the achievement of the Division's aims and objectives, statutory obligations, performance targets, customer satisfaction and value for money. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES In conjunction with the Contracts Manager (Repairs) and Team Supervisor's direction, plan and control the day-to-day activities of the Customer Support Officers (CSO's) so that they carry out their principal responsibilities effectively and efficiently to meet workload and demand, ensuring adherence to our clients administrative policies and procedures. Carry out daily monitoring and maintenance of the staff rota so that key areas of the business are adequately staffed to meet service demands. Provide mentoring and support to ensure adherence to our clients administrative procedures in relation to a variety of processes such as call centre administration, job ticket completion, electric appointments, spreadsheet maintenance, Gas boiler service completions and Gas scheme's, day to day repair administration, invoicing and GRN's. Ensure records such as sickness absence, annual leave, performance appraisals and training are current and entered accurately and that records are kept up-to-date. Under direction provide support to the recruitment process for our client, logging demand to hiring successful candidates. Under the supervision of the Contracts Manager (Repairs) and the Team Supervisor monitor and adhere to the Council's complaints procedure and ensure that all correspondence in regards to complaints is completed in line with council policies. Ensure complaints are responded to within set timeframes and that all complaints and FOI requests are logged and assigned to the correct manager. Support the Contracts Manager (Repairs) and the Team Supervisor collating and providing monthly performance metrics, (against the team's Key Performance Indicators) for review by the BTS Management team, so that current performance and trends affecting the business are clearly communicated and initiatives for improvement identified. Monitor/supervise team performance and attendance, against defined objectives, in accordance with the Council's policies and procedures. Provide input to performance appraisals, 1-1's and sickness absence reviews, taking remedial action as required with minimal direction. Identify any issues and raise concerns with the Contracts Manager (Repairs) and the Team Supervisor. Respond to telephone and written enquiries/complaints across the range of Division activities utilising the range of experience and skills across the team. Operate in an efficient and customer focussed manner. Use initiative, skill and experience to make informed decisions to resolve queries and telephone enquiries at first contact, escalating only the most complex cases. This will include a need to liaise with Work Planners, trade/technical staff and customers, and to respond effectively to urgent orders and requests. Undertake the administration of meetings for managers relating to disciplinary procedures, capability and sickness absence, including taking minutes of interviews and hearings as required. Provide cover for the Contract Manager (Repairs) and Team Supervisor as required. Provide cover for Reception duties to ensure our client Reception is maintained at all times to provide a welcoming and customer focused service. Compile monitoring information and report statistics and trends through to operational managers. Hold and maintain the accident book. Follow all relevant procedures to ensure accidents are appropriately recorded. Liaise with the Health and Safety Officer to review such accidents and ensure that this is reported to the Management Team Participate in the continuous improvement of the Customer Support Team, including recommending new working methods and involvement on working groups to review, recommend and develop improvements in supporting the business.
Mar 26, 2024
Seasonal
Monday - Friday 8am - 4pm Temp - Perm position 16-17p/h PAYE Office based Must have strong call centre experience PURPOSE OF POST: Under direction co-ordinate, direct and guide the administrative functions for our client with the specific focus on supporting the achievement of the Division's aims and objectives, statutory obligations, performance targets, customer satisfaction and value for money. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES In conjunction with the Contracts Manager (Repairs) and Team Supervisor's direction, plan and control the day-to-day activities of the Customer Support Officers (CSO's) so that they carry out their principal responsibilities effectively and efficiently to meet workload and demand, ensuring adherence to our clients administrative policies and procedures. Carry out daily monitoring and maintenance of the staff rota so that key areas of the business are adequately staffed to meet service demands. Provide mentoring and support to ensure adherence to our clients administrative procedures in relation to a variety of processes such as call centre administration, job ticket completion, electric appointments, spreadsheet maintenance, Gas boiler service completions and Gas scheme's, day to day repair administration, invoicing and GRN's. Ensure records such as sickness absence, annual leave, performance appraisals and training are current and entered accurately and that records are kept up-to-date. Under direction provide support to the recruitment process for our client, logging demand to hiring successful candidates. Under the supervision of the Contracts Manager (Repairs) and the Team Supervisor monitor and adhere to the Council's complaints procedure and ensure that all correspondence in regards to complaints is completed in line with council policies. Ensure complaints are responded to within set timeframes and that all complaints and FOI requests are logged and assigned to the correct manager. Support the Contracts Manager (Repairs) and the Team Supervisor collating and providing monthly performance metrics, (against the team's Key Performance Indicators) for review by the BTS Management team, so that current performance and trends affecting the business are clearly communicated and initiatives for improvement identified. Monitor/supervise team performance and attendance, against defined objectives, in accordance with the Council's policies and procedures. Provide input to performance appraisals, 1-1's and sickness absence reviews, taking remedial action as required with minimal direction. Identify any issues and raise concerns with the Contracts Manager (Repairs) and the Team Supervisor. Respond to telephone and written enquiries/complaints across the range of Division activities utilising the range of experience and skills across the team. Operate in an efficient and customer focussed manner. Use initiative, skill and experience to make informed decisions to resolve queries and telephone enquiries at first contact, escalating only the most complex cases. This will include a need to liaise with Work Planners, trade/technical staff and customers, and to respond effectively to urgent orders and requests. Undertake the administration of meetings for managers relating to disciplinary procedures, capability and sickness absence, including taking minutes of interviews and hearings as required. Provide cover for the Contract Manager (Repairs) and Team Supervisor as required. Provide cover for Reception duties to ensure our client Reception is maintained at all times to provide a welcoming and customer focused service. Compile monitoring information and report statistics and trends through to operational managers. Hold and maintain the accident book. Follow all relevant procedures to ensure accidents are appropriately recorded. Liaise with the Health and Safety Officer to review such accidents and ensure that this is reported to the Management Team Participate in the continuous improvement of the Customer Support Team, including recommending new working methods and involvement on working groups to review, recommend and develop improvements in supporting the business.
Job Title: Male Security Officer Location: Luton Salary: 28,066 per annum Job Type: Permanent / Full-time - You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, nights, weekends and bank holidays. This will normally be a 4 on 4 off shift pattern. The standard shift is 11 1/2 hours, with a 30-minute unpaid break (total 12 hours) and the average working week is 40 hours. Closing Date: Monday, 22nd April 2024 The Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. We are currently recruiting for a Security Officer to join our established, reputable team at our Luton base. This is a permanent, full time role. Due to the fact that the role requires personal physical contact with customers, please note that we can only consider female candidates at this time. The Role: Reporting to the Duty Security Officer, the Security Officer's role is to provide world class aviation security on behalf of the company to its customers from various different countries and to actively assist the customer service product where applicable. Duties include, but are not limited to; Conducting aviation security procedures and the operation of equipment necessary to the task, such as x-ray, ETDE and access control, as per Ground Security Supervisor training Conducting searches on passengers (male agent on male passengers), staff, luggage, vehicles, company visitors as required and dealing with the surrendering of prohibited items; making accurate reports on any problems such as luggage confiscated, persons detained, trespassing and damages to the building Establish, manage and develop relations (internal and external), by actively listening to expectations and shared needs, by communicating persuasively, and by handling any conflicts in a win-win perspective Remain calm and focused when managing front line relations and/or operational activities and under time constraints or a heavy workload, by identifying effective strategies to solve conflicts and differences and manage tension (internal or external) Patrols of the company property reporting any building damage; inspecting and adjusting any security equipment and report any faults accordingly Pro-active assistance to other departments which will include assisting with a presence at reception area when required, assisting as a front of house porter and assistance in basic ramp duties (full training will be given) The Candidate: The successful candidate for this role shall be flexible, have the ability to prioritise and demonstrate good communication skills. Demonstrable experience of working within a Security environment (Business / General Aviation / Airline) and knowledge of provisions and procedures governing implementation of security measures within demarcated areas and land side are also required. IT Literacy (Word / Excel) are advantageous. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. The ability to prioritise in an ever-changing environment and remain calm under pressure are essential for the role. Due to the fact that the role requires personal physical contact with customers, please note that we can only consider male candidates at this time. Other Key Requirements: CTC cleared Hold NASP, 'Ground Security Officer' (GSO) formally level 1 or Ground Security Supervisor (GSS), formally level 2 NXCT 'National X-ray competency test' - Cabin NXCT 'National X-ray competency test' - Hold Remain operational by successfully passing mandatory recurrent training Obtaining a demarcated area airport ID pass Physically fit and able to do job Full vision (with use of aids if necessary) Passing standard medical and test to obtain airside driving license within probation period You must hold a full UK driving licence for a minimum period of one year and have a five-year checkable work history. You must also hold the right to live and work in the United Kingdom and have been resident in the United Kingdom for a minimum period of 3 years. Benefits: Enhanced annual leave entitlements (dependent on shift pattern and pro rated during first year dependent on start date Holiday Purchase Scheme Happy Birthday Day Harrods Retirement Savings Plan Foundation (Contributory Company Pension) Harrods Rewards Card (staff discount) BHSF Health Cash Plan Onsite Parking Full Uniform also provided Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Mar 26, 2024
Full time
Job Title: Male Security Officer Location: Luton Salary: 28,066 per annum Job Type: Permanent / Full-time - You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, nights, weekends and bank holidays. This will normally be a 4 on 4 off shift pattern. The standard shift is 11 1/2 hours, with a 30-minute unpaid break (total 12 hours) and the average working week is 40 hours. Closing Date: Monday, 22nd April 2024 The Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. We are currently recruiting for a Security Officer to join our established, reputable team at our Luton base. This is a permanent, full time role. Due to the fact that the role requires personal physical contact with customers, please note that we can only consider female candidates at this time. The Role: Reporting to the Duty Security Officer, the Security Officer's role is to provide world class aviation security on behalf of the company to its customers from various different countries and to actively assist the customer service product where applicable. Duties include, but are not limited to; Conducting aviation security procedures and the operation of equipment necessary to the task, such as x-ray, ETDE and access control, as per Ground Security Supervisor training Conducting searches on passengers (male agent on male passengers), staff, luggage, vehicles, company visitors as required and dealing with the surrendering of prohibited items; making accurate reports on any problems such as luggage confiscated, persons detained, trespassing and damages to the building Establish, manage and develop relations (internal and external), by actively listening to expectations and shared needs, by communicating persuasively, and by handling any conflicts in a win-win perspective Remain calm and focused when managing front line relations and/or operational activities and under time constraints or a heavy workload, by identifying effective strategies to solve conflicts and differences and manage tension (internal or external) Patrols of the company property reporting any building damage; inspecting and adjusting any security equipment and report any faults accordingly Pro-active assistance to other departments which will include assisting with a presence at reception area when required, assisting as a front of house porter and assistance in basic ramp duties (full training will be given) The Candidate: The successful candidate for this role shall be flexible, have the ability to prioritise and demonstrate good communication skills. Demonstrable experience of working within a Security environment (Business / General Aviation / Airline) and knowledge of provisions and procedures governing implementation of security measures within demarcated areas and land side are also required. IT Literacy (Word / Excel) are advantageous. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. The ability to prioritise in an ever-changing environment and remain calm under pressure are essential for the role. Due to the fact that the role requires personal physical contact with customers, please note that we can only consider male candidates at this time. Other Key Requirements: CTC cleared Hold NASP, 'Ground Security Officer' (GSO) formally level 1 or Ground Security Supervisor (GSS), formally level 2 NXCT 'National X-ray competency test' - Cabin NXCT 'National X-ray competency test' - Hold Remain operational by successfully passing mandatory recurrent training Obtaining a demarcated area airport ID pass Physically fit and able to do job Full vision (with use of aids if necessary) Passing standard medical and test to obtain airside driving license within probation period You must hold a full UK driving licence for a minimum period of one year and have a five-year checkable work history. You must also hold the right to live and work in the United Kingdom and have been resident in the United Kingdom for a minimum period of 3 years. Benefits: Enhanced annual leave entitlements (dependent on shift pattern and pro rated during first year dependent on start date Holiday Purchase Scheme Happy Birthday Day Harrods Retirement Savings Plan Foundation (Contributory Company Pension) Harrods Rewards Card (staff discount) BHSF Health Cash Plan Onsite Parking Full Uniform also provided Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Front of House Birmingham, West Midlands We are Centrick. Founded in 2005, we are a group of businesses dedicated to all things of residential property, with a national presence. Not only do we provide building & estate management services for developments of all sizes, but we also cover all aspects of Land, New Homes, Investments & Asset Management, and servicing overseas clients. What s more, we even have a separate team focused exclusively on providing soft services such as cleaning, caretaking, and maintenance to residential and commercial sites. Our HQ is based in Birmingham city centre, which houses many of our front-line teams as well as our support functions including marketing, finance and people. Every day we set out to achieve our vision: to make customers lives better, the Centrick way. So, who are we looking for? An enthusiastic and customer-focused professional, experienced in customer service and a background in a similar role. You will be someone who can create a welcoming atmosphere and provide outstanding customer service to visitors and callers. A customer-centric mindset will be essential and you will need a genuine desire to assist and support individuals who interact with the reception area. Exceptional customer service skills, including problem-solving abilities, organisation and patience are vital in this role and our ideal candidate will be able to juggle various responsibilities simultaneously and possess strong verbal and written communication skills. And what will you be doing? No two days are the same, but the below gives you a flavour for some of the tasks you d typically be involved with. Even if you can t tick everything off from the list below but think you ve got what it takes, we d be keen for you to apply: - Greeting visitors with a warm and welcoming demeanour when they arrive and throughout the day - Answering and directing incoming phone calls in a courteous and efficient manner - Managing inquiries from clients, employees, and external parties and providing accurate information and assistance - Maintaining a tidy and organised reception area, ensuring it reflects a professional image of the company - Managing incoming and outgoing mail, packages, and deliveries and distributing them to the appropriate recipients - Scheduling appointments, meetings and conference rooms as requested - Assisting with administrative tasks - Co-ordinating with other departments to ensure seamless communication and workflow - Adhering to company policies, procedures and security protocols at all times What s in it for you? We ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development. - 25 days holiday (rising with service to 28 days), plus 8 bank holidays - Birthday Leave - Healthcare Cash Plan - Enhanced Family Leave - Perkbox employee benefits platform - Employee Assistance Programme - Enhanced Pension Scheme - Workplace Nursery Benefit - Long Service Awards - 1 paid CSR Day per year Hours: 8:45 am - 5:45 pm - 42.5 hours Other organisations may call this role Receptionist, Administrator, Admin Assistant, Secretary, Office Administrator, Administrative Officer, or Reception Co-ordinator. At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. So, if you re keen to learn more about this role and to further your career in Front of House, please click apply now.
Mar 26, 2024
Full time
Front of House Birmingham, West Midlands We are Centrick. Founded in 2005, we are a group of businesses dedicated to all things of residential property, with a national presence. Not only do we provide building & estate management services for developments of all sizes, but we also cover all aspects of Land, New Homes, Investments & Asset Management, and servicing overseas clients. What s more, we even have a separate team focused exclusively on providing soft services such as cleaning, caretaking, and maintenance to residential and commercial sites. Our HQ is based in Birmingham city centre, which houses many of our front-line teams as well as our support functions including marketing, finance and people. Every day we set out to achieve our vision: to make customers lives better, the Centrick way. So, who are we looking for? An enthusiastic and customer-focused professional, experienced in customer service and a background in a similar role. You will be someone who can create a welcoming atmosphere and provide outstanding customer service to visitors and callers. A customer-centric mindset will be essential and you will need a genuine desire to assist and support individuals who interact with the reception area. Exceptional customer service skills, including problem-solving abilities, organisation and patience are vital in this role and our ideal candidate will be able to juggle various responsibilities simultaneously and possess strong verbal and written communication skills. And what will you be doing? No two days are the same, but the below gives you a flavour for some of the tasks you d typically be involved with. Even if you can t tick everything off from the list below but think you ve got what it takes, we d be keen for you to apply: - Greeting visitors with a warm and welcoming demeanour when they arrive and throughout the day - Answering and directing incoming phone calls in a courteous and efficient manner - Managing inquiries from clients, employees, and external parties and providing accurate information and assistance - Maintaining a tidy and organised reception area, ensuring it reflects a professional image of the company - Managing incoming and outgoing mail, packages, and deliveries and distributing them to the appropriate recipients - Scheduling appointments, meetings and conference rooms as requested - Assisting with administrative tasks - Co-ordinating with other departments to ensure seamless communication and workflow - Adhering to company policies, procedures and security protocols at all times What s in it for you? We ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development. - 25 days holiday (rising with service to 28 days), plus 8 bank holidays - Birthday Leave - Healthcare Cash Plan - Enhanced Family Leave - Perkbox employee benefits platform - Employee Assistance Programme - Enhanced Pension Scheme - Workplace Nursery Benefit - Long Service Awards - 1 paid CSR Day per year Hours: 8:45 am - 5:45 pm - 42.5 hours Other organisations may call this role Receptionist, Administrator, Admin Assistant, Secretary, Office Administrator, Administrative Officer, or Reception Co-ordinator. At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. So, if you re keen to learn more about this role and to further your career in Front of House, please click apply now.