Treatments Manager Tetbury, GL8 8YJ Full time Up to £33,000 and a share of Calcot gratuities Are you a passionate experienced treatments manager looking for a rare opportunity to lead a team towards excellence? Join our award-winning spa and our team of Spa Therapists and take your career to new heights. As a key member of Calcot Spa's senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring our guests receive high standards in their treatment and well-being experience. The Role of a Treatments Manager: Team Leadership: Lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments Conduct biannual appraisals and ensure team development and welfare Training : Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry. We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends Apprentices: Plan and deliver fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard. Treatment Delivery: Personally deliver spa treatments to guests and set a high standard for the team to follow, ensuring every guest leaves feeling rejuvenated and satisfied Stock Control: Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved. Daily Briefings: Organize and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best Revenue responsibility: Work towards achieving treatment revenue targets by implementing effective strategies and maximizing sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered the team and lead by example by achieving personal retail targets Manage and oversee the Treatment room daily operations Conduct morning briefings Manage daily staff absences Maximize availability and treatment revenue Contribute to team wellbeing Dealing with any staff or client related complaints to ensure a smooth day for guests and therapists Skills e look for in a Treatments Manager: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership experience with the ability to inspire and mentor a team towards achieving common goals Excellent communication and interpersonal skills to build strong relationships with team members and guests Strong organizational abilities and attention to detail for effective stock control and operational management Flexibility to work on weekends and adapt to a fast-paced spa environment Previous management experience - Essential Qualified to NVQ level 3 Beauty or equivalent Own transport - Essential The Package we offer our Treatements Manager: 28 days holiday per annum, including bank holidays Additional day off for your Birthday Use of Gym & pool facilities before and after your shift Air- conditioned treatment rooms Meals provided on duty A share of Calcot Gratuities Retail commission structure Free on-site parking 50% discount on food in the restaurants across all sites £50 bed & breakfast stays at the hotels in the collection Discount on other Pride of Britain hotels 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Opportunities for professional growth and development Rewards and benefits platform Charity Events Online fitness and wellbeing platform Pension Scheme Cycle to work scheme About The Calcot Collection The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold's are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character. The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We're proud to say that we have recently joined the 'EarthCheck' accreditation scheme and have recently earnt our 'Bronze EarthCheck' accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let's collaborate by sharing best practices and innovative ideas for a brighter future.
Apr 18, 2024
Full time
Treatments Manager Tetbury, GL8 8YJ Full time Up to £33,000 and a share of Calcot gratuities Are you a passionate experienced treatments manager looking for a rare opportunity to lead a team towards excellence? Join our award-winning spa and our team of Spa Therapists and take your career to new heights. As a key member of Calcot Spa's senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring our guests receive high standards in their treatment and well-being experience. The Role of a Treatments Manager: Team Leadership: Lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments Conduct biannual appraisals and ensure team development and welfare Training : Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry. We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends Apprentices: Plan and deliver fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard. Treatment Delivery: Personally deliver spa treatments to guests and set a high standard for the team to follow, ensuring every guest leaves feeling rejuvenated and satisfied Stock Control: Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved. Daily Briefings: Organize and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best Revenue responsibility: Work towards achieving treatment revenue targets by implementing effective strategies and maximizing sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered the team and lead by example by achieving personal retail targets Manage and oversee the Treatment room daily operations Conduct morning briefings Manage daily staff absences Maximize availability and treatment revenue Contribute to team wellbeing Dealing with any staff or client related complaints to ensure a smooth day for guests and therapists Skills e look for in a Treatments Manager: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership experience with the ability to inspire and mentor a team towards achieving common goals Excellent communication and interpersonal skills to build strong relationships with team members and guests Strong organizational abilities and attention to detail for effective stock control and operational management Flexibility to work on weekends and adapt to a fast-paced spa environment Previous management experience - Essential Qualified to NVQ level 3 Beauty or equivalent Own transport - Essential The Package we offer our Treatements Manager: 28 days holiday per annum, including bank holidays Additional day off for your Birthday Use of Gym & pool facilities before and after your shift Air- conditioned treatment rooms Meals provided on duty A share of Calcot Gratuities Retail commission structure Free on-site parking 50% discount on food in the restaurants across all sites £50 bed & breakfast stays at the hotels in the collection Discount on other Pride of Britain hotels 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Opportunities for professional growth and development Rewards and benefits platform Charity Events Online fitness and wellbeing platform Pension Scheme Cycle to work scheme About The Calcot Collection The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold's are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character. The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We're proud to say that we have recently joined the 'EarthCheck' accreditation scheme and have recently earnt our 'Bronze EarthCheck' accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let's collaborate by sharing best practices and innovative ideas for a brighter future.
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 18, 2024
Full time
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Investment Director Sustainable Investment Advisory and Integration The Sustainable Investment Advisory & Integration team Our purpose as a firm is to provide excellent investment performance to our clients through active decision making. In our view, sustainability risks and industrial trends are intrinsically linked. Investees face competitive pressures from a wider range of sources, on a larger scale and at a faster pace than ever before. Investment teams no longer have a choice over whether to seek exposure to sustainability risks and opportunities; all portfolios will be impacted. The Advisory & Integration team sits within our central Sustainable Investment team. Its purpose is to: • Act as a firm-wide resource and centre of sustainable investment knowledge to support the firm; • Provide guidance to enhance investment decisions across the firm through integrating ESG analysis and data; • Help our client-facing teams and clients to achieve their sustainable investment goals; and • Operate as a trusted end-to-end partner in product development. We do this through various activities, including: providing ongoing support across the 60+ investment desks we have within the business, helping to socialise outputs from other parts of the Sustainable Investment team (research, models and data, active ownership) to clients and investors, and meeting the needs of our clients through meetings, responding to questions and reporting. In recent years, regulators' focus on sustainable investment has grown significantly. It is essential that we adhere to the requirements, product standards and other regulatory requirements in the jurisdictions in which we operate. We are recruiting for an individual to support the firm's approach to meeting global regulatory standards. This includes our ongoing response to existing regulatory regimes such as the EU's Sustainable Finance Disclosure Regulation (SFDR), and designing our approach to new regulations, such as the FCA's Sustainability Disclosure Requirements (SDR). The role will mean working with a range of functions within the business including Legal, Compliance, Product Governance, Investment Risk, Public Policy Internal Audit. It will also mean working extensively with our investment desks across the regions that we work in, with a primary focus on ensuring that regulatory requirements are communicated and investment teams are equipped to understand these requirements, providing assistance in incorporating them into investment processes where needed. Who we're looking for The candidate we're looking for would ideally have a good base of ESG / sustainable investment regulation knowledge, exceptional stakeholder and relationship management skills, and possesses proven project management and organisational abilities. Key responsibilities Compliance with existing ESG regulatory requirements Work with Sustainable Investment sub-teams, investment desks and local compliance functions to meet existing regulatory requirements, which can be focused on a broad approach, an investment desk or a specific fund or group of funds. This includes, but is not limited to: Designing the firm's approach to identifying Principle Adverse Indicators (PAIs) and performing the Do No Significant Harm (DNSH) test as part of SFDR; and Meeting the Hong Kong Securities & Futures Commission's climate-related risks disclosure requirements. Responding to ongoing queries from regulators about our approach to meeting regulatory requirements; and Supporting clients and client-facing teams to interpret and meet ESG regulatory requirements through written updates and regular briefings. Compliance with new ESG regulatory requirements Work across multiple functions in the firm and investment desks on the design and implementation of the firm's approach to new and emerging regulatory regimes, with a particular focus on the FCA's recently publishes SDR rules. Reporting, monitoring and governance Develop, maintain and enhance the frameworks and processes that are required to ensure that the firm's sustainability credentials can be robustly defended and further, actively marketed Ensure intranet and external website remains current and showcases the firm's sustainability approach attractively and accurately Ensure that the firm's reporting obligations, e.g. TCFD, PRI etc, are met and shows the firm's efforts accurately and positively Provide input into and support client and regulatory reporting requirements. Working with the firm's other functions on sustainability related matters Be a key touch point for other firm-wide functions, e.g. Marketing, Compliance, Risk, Legal, Content and so on, to ensure that programmes of work function efficiently - i.e. that information is communicated, work is planned and deliverables are completed in a satisfactory manner. Provide SME advice and design/implementation support to ensure that funds and mandates being launched or repositioned meet ESG regulatory requirements Provide SME advice and design/implementation support to ensure that sustainability-related commitments are appropriate and proportionate to their intended investment outcome and can be appropriately monitored and controlled. Working with our investment teams Work with investment teams to integrate sustainability into their investment processes Support awareness and implementation of sustainability related regulatory requirements Enhance investment team's sustainability knowledge and make sure they effectively use central sustainability resources. Working with our external clients Represent Schroders and promote our sustainability approach to strategic clients and the public in general, e.g. on panels and at conferences Collaborate with the firm's Client Group to support the firm's sustainability brand, narrative and credentials, and commercialise our offering Assist in maintaining a repository of information required to showcase the firm's sustainable investment capabilities and enable accurate and timely responses to client questions, pitches and RFPs Build internal fluency to enable sales teams to use those resources effectively with the ultimate aim of attracting or retaining flows and fees to the firm's sustainable investment product range. Working with the wider Sustainable Investment team Be a spokesperson for the key pillars of the Sustainable Investment team in order to bring the best of our team's products and services to the rest of the firm Coordinate how the Sustainable Investment team's key outputs and work streams are communicated and disseminated e.g. via monthly calls, newsletters as well as through the training curriculum or ad-hoc training sessions Coordinate the input required by the Sustainable Investment team so that we continue to prioritise and produce what is required and in demand, whether that is from an alpha generation, client satisfaction, risk management or a regulatory perspective. The knowledge, experience and qualifications you'll need Experience of working in the asset management industry, for a regulator or as a consultant / legal counsel to asset managers Strong understanding of key sustainability issues and how they are relevant for investors and asset owners Solid understanding of financial markets, investment processes and decision-making criteria Highly organised, with experience of effectively managing multiple work streams spanning multiple stakeholders, including dealing with senior stakeholders Ability to bring together a wide range of ideas, conversations within the firm and act effectively as a 'connecting agent' Excellent verbal and written communication skills and Excel / PowerPoint proficiency. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. My Profile Create and manage profiles for future opportunities. For applicants applying for positions with Schroder Investment Management North America Inc. (SIMNA): SIMNA endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the SIMNA HR Team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. SIMNA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please view SIMNA's EEO POLICY STATEMENT . If you'd like more information on your EEO rights under US law, please view EEO IS THE LAW POSTER , EEO IS THE LAW POSTER SUPPLEMENT and PAY TRANSPARENCY POSTING .
Apr 18, 2024
Full time
Investment Director Sustainable Investment Advisory and Integration The Sustainable Investment Advisory & Integration team Our purpose as a firm is to provide excellent investment performance to our clients through active decision making. In our view, sustainability risks and industrial trends are intrinsically linked. Investees face competitive pressures from a wider range of sources, on a larger scale and at a faster pace than ever before. Investment teams no longer have a choice over whether to seek exposure to sustainability risks and opportunities; all portfolios will be impacted. The Advisory & Integration team sits within our central Sustainable Investment team. Its purpose is to: • Act as a firm-wide resource and centre of sustainable investment knowledge to support the firm; • Provide guidance to enhance investment decisions across the firm through integrating ESG analysis and data; • Help our client-facing teams and clients to achieve their sustainable investment goals; and • Operate as a trusted end-to-end partner in product development. We do this through various activities, including: providing ongoing support across the 60+ investment desks we have within the business, helping to socialise outputs from other parts of the Sustainable Investment team (research, models and data, active ownership) to clients and investors, and meeting the needs of our clients through meetings, responding to questions and reporting. In recent years, regulators' focus on sustainable investment has grown significantly. It is essential that we adhere to the requirements, product standards and other regulatory requirements in the jurisdictions in which we operate. We are recruiting for an individual to support the firm's approach to meeting global regulatory standards. This includes our ongoing response to existing regulatory regimes such as the EU's Sustainable Finance Disclosure Regulation (SFDR), and designing our approach to new regulations, such as the FCA's Sustainability Disclosure Requirements (SDR). The role will mean working with a range of functions within the business including Legal, Compliance, Product Governance, Investment Risk, Public Policy Internal Audit. It will also mean working extensively with our investment desks across the regions that we work in, with a primary focus on ensuring that regulatory requirements are communicated and investment teams are equipped to understand these requirements, providing assistance in incorporating them into investment processes where needed. Who we're looking for The candidate we're looking for would ideally have a good base of ESG / sustainable investment regulation knowledge, exceptional stakeholder and relationship management skills, and possesses proven project management and organisational abilities. Key responsibilities Compliance with existing ESG regulatory requirements Work with Sustainable Investment sub-teams, investment desks and local compliance functions to meet existing regulatory requirements, which can be focused on a broad approach, an investment desk or a specific fund or group of funds. This includes, but is not limited to: Designing the firm's approach to identifying Principle Adverse Indicators (PAIs) and performing the Do No Significant Harm (DNSH) test as part of SFDR; and Meeting the Hong Kong Securities & Futures Commission's climate-related risks disclosure requirements. Responding to ongoing queries from regulators about our approach to meeting regulatory requirements; and Supporting clients and client-facing teams to interpret and meet ESG regulatory requirements through written updates and regular briefings. Compliance with new ESG regulatory requirements Work across multiple functions in the firm and investment desks on the design and implementation of the firm's approach to new and emerging regulatory regimes, with a particular focus on the FCA's recently publishes SDR rules. Reporting, monitoring and governance Develop, maintain and enhance the frameworks and processes that are required to ensure that the firm's sustainability credentials can be robustly defended and further, actively marketed Ensure intranet and external website remains current and showcases the firm's sustainability approach attractively and accurately Ensure that the firm's reporting obligations, e.g. TCFD, PRI etc, are met and shows the firm's efforts accurately and positively Provide input into and support client and regulatory reporting requirements. Working with the firm's other functions on sustainability related matters Be a key touch point for other firm-wide functions, e.g. Marketing, Compliance, Risk, Legal, Content and so on, to ensure that programmes of work function efficiently - i.e. that information is communicated, work is planned and deliverables are completed in a satisfactory manner. Provide SME advice and design/implementation support to ensure that funds and mandates being launched or repositioned meet ESG regulatory requirements Provide SME advice and design/implementation support to ensure that sustainability-related commitments are appropriate and proportionate to their intended investment outcome and can be appropriately monitored and controlled. Working with our investment teams Work with investment teams to integrate sustainability into their investment processes Support awareness and implementation of sustainability related regulatory requirements Enhance investment team's sustainability knowledge and make sure they effectively use central sustainability resources. Working with our external clients Represent Schroders and promote our sustainability approach to strategic clients and the public in general, e.g. on panels and at conferences Collaborate with the firm's Client Group to support the firm's sustainability brand, narrative and credentials, and commercialise our offering Assist in maintaining a repository of information required to showcase the firm's sustainable investment capabilities and enable accurate and timely responses to client questions, pitches and RFPs Build internal fluency to enable sales teams to use those resources effectively with the ultimate aim of attracting or retaining flows and fees to the firm's sustainable investment product range. Working with the wider Sustainable Investment team Be a spokesperson for the key pillars of the Sustainable Investment team in order to bring the best of our team's products and services to the rest of the firm Coordinate how the Sustainable Investment team's key outputs and work streams are communicated and disseminated e.g. via monthly calls, newsletters as well as through the training curriculum or ad-hoc training sessions Coordinate the input required by the Sustainable Investment team so that we continue to prioritise and produce what is required and in demand, whether that is from an alpha generation, client satisfaction, risk management or a regulatory perspective. The knowledge, experience and qualifications you'll need Experience of working in the asset management industry, for a regulator or as a consultant / legal counsel to asset managers Strong understanding of key sustainability issues and how they are relevant for investors and asset owners Solid understanding of financial markets, investment processes and decision-making criteria Highly organised, with experience of effectively managing multiple work streams spanning multiple stakeholders, including dealing with senior stakeholders Ability to bring together a wide range of ideas, conversations within the firm and act effectively as a 'connecting agent' Excellent verbal and written communication skills and Excel / PowerPoint proficiency. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. My Profile Create and manage profiles for future opportunities. For applicants applying for positions with Schroder Investment Management North America Inc. (SIMNA): SIMNA endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the SIMNA HR Team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. SIMNA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please view SIMNA's EEO POLICY STATEMENT . If you'd like more information on your EEO rights under US law, please view EEO IS THE LAW POSTER , EEO IS THE LAW POSTER SUPPLEMENT and PAY TRANSPARENCY POSTING .
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 18, 2024
Full time
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
Reed are working with a progressive, well-established and customer focused organisation in King's Lynn, recruiting for the varied position of Senior Administrator to join their friendly team on a permanent full time basis, working Monday to Friday 8am-4pm. This position involves all kinds of responsibilities around the office environment, supporting a busy collaborative team, and will have scope to develop into an Office Manager role. Support the team in delivering excellent customer service and operate efficiently. Processing and scheduling of customer orders and logistics Invoicing of sales and purchase orders Dealing with Internal and External Customer queries Managing the sales team processing complaints Administration support for raw material, logistic sourcing and office consumables Administration support for sales, finance, operations, and engineering department Raw material stock control and monitoring. IT and CRM system management Processing of Health & Safety paperwork Administration support for Quality systems, certifications and compliance activities Coordinate training requirements. The ideal candidate will have: Existing Administration experience- at least 2 years Proficient IT skills including Microsoft Office- Excel, Word, Outlook Experience with Microsoft Navision Dynamics would be helpful but not essential Strong organisation, planning and scheduling skills Able to work on own initiative and calm under pressure Highly motivated and enthusiastic Package Salary of £28,000-£30,000 25 days annual leave plus Bank Holidays Free onsite parking Professional development Lots of employee benefits- details can be provided. If you or someone you know is interested in this great opportunity, please ensure your CV is up-to-date and apply online if you're interested. Thank you Administration Administrative Administrator Office Manager Office Coordinator Customer Service Sales Coordinator Technical Administrator Administration Team Leader Office Support
Apr 17, 2024
Full time
Reed are working with a progressive, well-established and customer focused organisation in King's Lynn, recruiting for the varied position of Senior Administrator to join their friendly team on a permanent full time basis, working Monday to Friday 8am-4pm. This position involves all kinds of responsibilities around the office environment, supporting a busy collaborative team, and will have scope to develop into an Office Manager role. Support the team in delivering excellent customer service and operate efficiently. Processing and scheduling of customer orders and logistics Invoicing of sales and purchase orders Dealing with Internal and External Customer queries Managing the sales team processing complaints Administration support for raw material, logistic sourcing and office consumables Administration support for sales, finance, operations, and engineering department Raw material stock control and monitoring. IT and CRM system management Processing of Health & Safety paperwork Administration support for Quality systems, certifications and compliance activities Coordinate training requirements. The ideal candidate will have: Existing Administration experience- at least 2 years Proficient IT skills including Microsoft Office- Excel, Word, Outlook Experience with Microsoft Navision Dynamics would be helpful but not essential Strong organisation, planning and scheduling skills Able to work on own initiative and calm under pressure Highly motivated and enthusiastic Package Salary of £28,000-£30,000 25 days annual leave plus Bank Holidays Free onsite parking Professional development Lots of employee benefits- details can be provided. If you or someone you know is interested in this great opportunity, please ensure your CV is up-to-date and apply online if you're interested. Thank you Administration Administrative Administrator Office Manager Office Coordinator Customer Service Sales Coordinator Technical Administrator Administration Team Leader Office Support
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 17, 2024
Full time
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 17, 2024
Full time
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
We are looking for an experienced Financial / Business Support Administrator to join our clients firm based in London, who provide bespoke financial advice and services to HNW families. This role will be working as part of a team at a well-established SJP Practice, providing technical and general administration support to senior members of staff. Responsibilities: Management of Work in Progress (WIP) of all cases in hand and pro-actively moving these cases along to completion. Working closely with Paraplanner and being the first point of contact with Paraplanner. Keeping day to day tasks up to date on task system and actioning within Practice service level standards. Keeping up to date on the latest Advice Briefing notes, SJP, and industry changes. Ensuring adherence to the GDPR when dealing with all client paperwork. Assisting the business with daily client queries - guided by the Practice Manger Updating CRM system and creating client servicing reports - guided by Practice Manager Updating CFR within CRM System - guided by Practice Manager Chasing the Administration Centre in relation to outstanding documents and any ad hoc queries Chasing providers for letters of Authority Submitting electronic business submission applications - Using our iBusiness tool and following the end-to-end process Assisting the Operations team with business event preparations Assisting the Operations team with Marketing projects Assisting the Client Services Manager with Client Servicing administration; record updating, generating client review lists and general management of reviews list Detailed technical meeting preparation of client files ahead of meeting and preparing Agenda/meeting content for the business owner. Viability assessment of cases prior to meeting with the client and any compliance issues the Business Owner should be aware of ahead of the meeting. Assisting the Technical Advice team on advice structuring for top tier clients, where appropriate. Meeting pack preparation; Agendas, up to date wealth accounts, CRR's, illustrations, letters of authority, and CFR notes, together with up to date SCDD and AML documents. Face to face debriefs with Business Owner and team after client meetings, note taking and technical discussions/advice structuring. Attending meetings where appropriate. Assisting the Technical Advice team, the information inputting and management of Voyant for client meetings/presentations. Updating CFR with client circumstances update and objectives from client meetings (every meeting) Supporting the Technical Advice team with all technical actions arising from client meetings, ready for further presentation to Business Owner to take to the next stage. Assisting the Technical Advice team with all incoming client technical queries by both telephone and email (filtered through from Client Service Manager). Proactively supporting the Business Owner in this area and liaising with SJP technical teams where appropriate. Assisting the Technical Advice team with fund switches using the Fund Switch service Creating advice sets, illustrations. and documentation. Uploading appropriate documentation to Swift. Assisting Technical Advice team with the preparation of Suitability letters, including transfer/replacement, draw-down and EIS/VCT letters, using all BAU checklists to keep quality high. Preparing a compliant CFR, when submitting a case via Swift, using appropriate checklists. Qualifications / Experience: At least 2 years prior experience in a similar position, within the financial services industry. SJP experience is highly preferable. Enjoys working in a fast-paced environment with a flexible approach to their workload. Ability to be able to adapt to last-minute changes. Enjoys working as part of a small team. Willing to commit long-term. Excellent attention to detail, methodical and thorough. Good knowledge of all Office products. Prior use of a CRM systems to include Salesforce. Well-presented and professional. If you are interested in applying for this position then please submit a copy of your CV to Josie at Artemis Recruitment.
Apr 17, 2024
Full time
We are looking for an experienced Financial / Business Support Administrator to join our clients firm based in London, who provide bespoke financial advice and services to HNW families. This role will be working as part of a team at a well-established SJP Practice, providing technical and general administration support to senior members of staff. Responsibilities: Management of Work in Progress (WIP) of all cases in hand and pro-actively moving these cases along to completion. Working closely with Paraplanner and being the first point of contact with Paraplanner. Keeping day to day tasks up to date on task system and actioning within Practice service level standards. Keeping up to date on the latest Advice Briefing notes, SJP, and industry changes. Ensuring adherence to the GDPR when dealing with all client paperwork. Assisting the business with daily client queries - guided by the Practice Manger Updating CRM system and creating client servicing reports - guided by Practice Manager Updating CFR within CRM System - guided by Practice Manager Chasing the Administration Centre in relation to outstanding documents and any ad hoc queries Chasing providers for letters of Authority Submitting electronic business submission applications - Using our iBusiness tool and following the end-to-end process Assisting the Operations team with business event preparations Assisting the Operations team with Marketing projects Assisting the Client Services Manager with Client Servicing administration; record updating, generating client review lists and general management of reviews list Detailed technical meeting preparation of client files ahead of meeting and preparing Agenda/meeting content for the business owner. Viability assessment of cases prior to meeting with the client and any compliance issues the Business Owner should be aware of ahead of the meeting. Assisting the Technical Advice team on advice structuring for top tier clients, where appropriate. Meeting pack preparation; Agendas, up to date wealth accounts, CRR's, illustrations, letters of authority, and CFR notes, together with up to date SCDD and AML documents. Face to face debriefs with Business Owner and team after client meetings, note taking and technical discussions/advice structuring. Attending meetings where appropriate. Assisting the Technical Advice team, the information inputting and management of Voyant for client meetings/presentations. Updating CFR with client circumstances update and objectives from client meetings (every meeting) Supporting the Technical Advice team with all technical actions arising from client meetings, ready for further presentation to Business Owner to take to the next stage. Assisting the Technical Advice team with all incoming client technical queries by both telephone and email (filtered through from Client Service Manager). Proactively supporting the Business Owner in this area and liaising with SJP technical teams where appropriate. Assisting the Technical Advice team with fund switches using the Fund Switch service Creating advice sets, illustrations. and documentation. Uploading appropriate documentation to Swift. Assisting Technical Advice team with the preparation of Suitability letters, including transfer/replacement, draw-down and EIS/VCT letters, using all BAU checklists to keep quality high. Preparing a compliant CFR, when submitting a case via Swift, using appropriate checklists. Qualifications / Experience: At least 2 years prior experience in a similar position, within the financial services industry. SJP experience is highly preferable. Enjoys working in a fast-paced environment with a flexible approach to their workload. Ability to be able to adapt to last-minute changes. Enjoys working as part of a small team. Willing to commit long-term. Excellent attention to detail, methodical and thorough. Good knowledge of all Office products. Prior use of a CRM systems to include Salesforce. Well-presented and professional. If you are interested in applying for this position then please submit a copy of your CV to Josie at Artemis Recruitment.
At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Position Purpose The primary responsibility is to provide delivery leadership and governance to a large client portfolio of programmes which sit within the Wealth Management (WM) sector. This role is critical for the success of key propositions in our EMEA market. Reporting to our Chief Executive Officer - EMEA they will be an emotionally intelligent delivery leader, able to give direction to internal and client project teams, engage with the key portfolio roles and client executives, be able to turnaround difficult red programmes and be fully accountable for their delivery success in terms of time, cost, and quality. Responsibilities: Accountable for the management of people leaders overall leadership of the Wealth Management Client Delivery Team ensuring that the team have goals set and monitored, biweekly 121s, coaching and feedback Effectively drive central and consistent communication to the team to ensure each individual feels engaged and understands the vision and direction of the company Accountable for the salary budget of the team, ensure people are paid and promoted in line with company policy and balancing market demands and financial budgets Accountable for overhead budget for team (cost of business covering training, management overhead, governance) and ensuring times sheets are completed timely and accurately Accountable for Delivered Revenue, Cost and Gross Margin across the Wealth Management portfolio of programmes which vary in size (£1m - £50m) Accountable for governance and implementation of best practice of the programmes which includes introducing rigour and reporting cadence around project contract, change requests, project accounting, milestone deliverables, plans and payments, and the management of risk Senior Coach and Delivery Leader for the team on assignment working on the programmes, sharing experience of complex programmes, fixed price delivery, agile, waterfall, expectation management, contractual rigour etc Identify and manage areas of non-compliance of contracted client agreements and manage Bravura risk profile Drive early engagement/communication with Service Management, Engineering and Development, Product Management, and other internal stakeholders to ensure seamless transmissions of work across projects Participant in Executive Steering with clients influencing direction, being the clients senior trusted advisor, the escalation point for projects, working with Client Directors and Relationship Managers, to position new opportunities and share strategies to work through issues Collaborate and effectively work with Head of Product, Product Managers and Clients to ensure visibility of future project request Establish productive working relationships based on credibility and open communication with client's executives, operational and project management stakeholders Support the sales team to develop and craft innovative client solutions to solve client problems which are aligned to client value proposition and expand footprint Demonstrated su bstantial experience in outcome based fixed price and T&M software programme delivery (Design, Build, and handoff to Run) Strong commercial mindset and ability to negotiate with clients Comprehensive knowledge of FS Industry and associated legislation Demonstrated experience at leading Waterfall and Agile Programmes and mixing approaches to fit commercial environment Be able to innovate, create and influence others to express and execute new ideas that meet the Portfolio objectives Strong client and stakeholder negotiation and leadership skills and demonstrated experience with dealing with executives and suppliers, able to "hold the line" on Change Requests Excellent communication skills both written and verbal with the ability to distinguish between audiences Proactive and forward-thinking senior leader Qualifications and Experience Extensive experience of delivering outcome-based programmes at scale and large client and internal mixed teams Managing and implementing enterprise software, and surround technology including data migration Delivery of end-to-end programmes, primarily software development of the scale £10m - 50m GBP, plus, complex multi workstream deployment in a complex client business environment Managed a combination of waterfall, agile and hybrid bring delivery control to time cost and quality, charging the customer for work. Standard PM certifications, Prince 2 or APM etc. Strong commercial background in fixed price and T&M environments, milestone payments, Change Requests, strong negotiator, strong project accounting skills Experienced in setting up client governance at an exec level to steer a programme to success working up and down a client hierarchy to help the client get to end state live production delivery and follow-on service run An emotionally intelligent delivery leader, able to give direction to internal and client project managers and project teams, able to turnaround difficult red programmes So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Apr 16, 2024
Full time
At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Position Purpose The primary responsibility is to provide delivery leadership and governance to a large client portfolio of programmes which sit within the Wealth Management (WM) sector. This role is critical for the success of key propositions in our EMEA market. Reporting to our Chief Executive Officer - EMEA they will be an emotionally intelligent delivery leader, able to give direction to internal and client project teams, engage with the key portfolio roles and client executives, be able to turnaround difficult red programmes and be fully accountable for their delivery success in terms of time, cost, and quality. Responsibilities: Accountable for the management of people leaders overall leadership of the Wealth Management Client Delivery Team ensuring that the team have goals set and monitored, biweekly 121s, coaching and feedback Effectively drive central and consistent communication to the team to ensure each individual feels engaged and understands the vision and direction of the company Accountable for the salary budget of the team, ensure people are paid and promoted in line with company policy and balancing market demands and financial budgets Accountable for overhead budget for team (cost of business covering training, management overhead, governance) and ensuring times sheets are completed timely and accurately Accountable for Delivered Revenue, Cost and Gross Margin across the Wealth Management portfolio of programmes which vary in size (£1m - £50m) Accountable for governance and implementation of best practice of the programmes which includes introducing rigour and reporting cadence around project contract, change requests, project accounting, milestone deliverables, plans and payments, and the management of risk Senior Coach and Delivery Leader for the team on assignment working on the programmes, sharing experience of complex programmes, fixed price delivery, agile, waterfall, expectation management, contractual rigour etc Identify and manage areas of non-compliance of contracted client agreements and manage Bravura risk profile Drive early engagement/communication with Service Management, Engineering and Development, Product Management, and other internal stakeholders to ensure seamless transmissions of work across projects Participant in Executive Steering with clients influencing direction, being the clients senior trusted advisor, the escalation point for projects, working with Client Directors and Relationship Managers, to position new opportunities and share strategies to work through issues Collaborate and effectively work with Head of Product, Product Managers and Clients to ensure visibility of future project request Establish productive working relationships based on credibility and open communication with client's executives, operational and project management stakeholders Support the sales team to develop and craft innovative client solutions to solve client problems which are aligned to client value proposition and expand footprint Demonstrated su bstantial experience in outcome based fixed price and T&M software programme delivery (Design, Build, and handoff to Run) Strong commercial mindset and ability to negotiate with clients Comprehensive knowledge of FS Industry and associated legislation Demonstrated experience at leading Waterfall and Agile Programmes and mixing approaches to fit commercial environment Be able to innovate, create and influence others to express and execute new ideas that meet the Portfolio objectives Strong client and stakeholder negotiation and leadership skills and demonstrated experience with dealing with executives and suppliers, able to "hold the line" on Change Requests Excellent communication skills both written and verbal with the ability to distinguish between audiences Proactive and forward-thinking senior leader Qualifications and Experience Extensive experience of delivering outcome-based programmes at scale and large client and internal mixed teams Managing and implementing enterprise software, and surround technology including data migration Delivery of end-to-end programmes, primarily software development of the scale £10m - 50m GBP, plus, complex multi workstream deployment in a complex client business environment Managed a combination of waterfall, agile and hybrid bring delivery control to time cost and quality, charging the customer for work. Standard PM certifications, Prince 2 or APM etc. Strong commercial background in fixed price and T&M environments, milestone payments, Change Requests, strong negotiator, strong project accounting skills Experienced in setting up client governance at an exec level to steer a programme to success working up and down a client hierarchy to help the client get to end state live production delivery and follow-on service run An emotionally intelligent delivery leader, able to give direction to internal and client project managers and project teams, able to turnaround difficult red programmes So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 16, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Kings Permanent Recruitment Ltd
Church Crookham, Hampshire
Estate Agent Assistant Branch Manager / Lister You will be provided with superb marketing support along with a close working relationship with the Directors. They expect and demand that outstanding customer service is provided to their clients and require the successful candidate to be capable of handling all aspects of Estate Agency, from initial valuation through to pipeline management. They allow an environment where you will have day to day independence with minimal interference, so this role will suit an individual candidate. They operate in the north Hampshire / Surrey border region and are a leading Estate Agent in the sale of residential property with very successful Land and New Homes and Lettings departments. Estate Agent Assistant Branch Manager / Lister Typically, with 5 years industry experience. Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Branch Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Branch Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Branch Manager / Lister Remuneration: Basic salary £25,000 (including a car allowance) with on target earnings of £50,000. Whilst there will be a requirement to work Saturdays on a rota (not each week), the office hours are 8.30am - 6.00pm, with a 5.00pm finish on a Friday and 9.00am - 4.00pm on a Saturday. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 15, 2024
Full time
Estate Agent Assistant Branch Manager / Lister You will be provided with superb marketing support along with a close working relationship with the Directors. They expect and demand that outstanding customer service is provided to their clients and require the successful candidate to be capable of handling all aspects of Estate Agency, from initial valuation through to pipeline management. They allow an environment where you will have day to day independence with minimal interference, so this role will suit an individual candidate. They operate in the north Hampshire / Surrey border region and are a leading Estate Agent in the sale of residential property with very successful Land and New Homes and Lettings departments. Estate Agent Assistant Branch Manager / Lister Typically, with 5 years industry experience. Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Branch Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Branch Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Branch Manager / Lister Remuneration: Basic salary £25,000 (including a car allowance) with on target earnings of £50,000. Whilst there will be a requirement to work Saturdays on a rota (not each week), the office hours are 8.30am - 6.00pm, with a 5.00pm finish on a Friday and 9.00am - 4.00pm on a Saturday. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Assistant Branch Manager / Lister You will be provided with superb marketing support along with a close working relationship with the Directors. They expect and demand that outstanding customer service is provided to their clients and require the successful candidate to be capable of handling all aspects of Estate Agency, from initial valuation through to pipeline management. They allow an environment where you will have day to day independence with minimal interference, so this role will suit an individual candidate. They operate in the north Hampshire / Surrey border region and are a leading Estate Agent in the sale of residential property with very successful Land and New Homes and Lettings departments. Estate Agent Assistant Branch Manager / Lister Typically, with 5 years industry experience. Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Branch Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Branch Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Branch Manager / Lister Remuneration: Basic salary £25,000 (including a car allowance) with on target earnings of £50,000. Whilst there will be a requirement to work Saturdays on a rota (not each week), the office hours are 8.30am - 6.00pm, with a 5.00pm finish on a Friday and 9.00am - 4.00pm on a Saturday. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 15, 2024
Full time
Estate Agent Assistant Branch Manager / Lister You will be provided with superb marketing support along with a close working relationship with the Directors. They expect and demand that outstanding customer service is provided to their clients and require the successful candidate to be capable of handling all aspects of Estate Agency, from initial valuation through to pipeline management. They allow an environment where you will have day to day independence with minimal interference, so this role will suit an individual candidate. They operate in the north Hampshire / Surrey border region and are a leading Estate Agent in the sale of residential property with very successful Land and New Homes and Lettings departments. Estate Agent Assistant Branch Manager / Lister Typically, with 5 years industry experience. Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Branch Manager / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Assistant Branch Manager / Lister Previous Estate Agency experience is essential. Estate Agent Assistant Branch Manager / Lister Remuneration: Basic salary £25,000 (including a car allowance) with on target earnings of £50,000. Whilst there will be a requirement to work Saturdays on a rota (not each week), the office hours are 8.30am - 6.00pm, with a 5.00pm finish on a Friday and 9.00am - 4.00pm on a Saturday. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations. Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service. Promptly dealing and responding quickly to customer enquiries by telephone and email Act as secondary contact for all customers Accurately processing customer orders on SAP from various sources (parts / internal / external) Log all machine breakdowns and release/liaise with the field service team To effectively and efficiently answer service and break down requests from customers, considering at all times the SLA agreements in place. To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time Review and process all field service for review and approval by the customer Provide customers with official quotations and follow up all opportunities in a timely manner. To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew. Active follow up of equipment sold without service contracts. Optimize selling potential and develop relationships with new and existing prospects via calling, email and marketing campaigns. Cross sell and upsell where appropriate to increase parts profitability. Be actively involved in any special projects concerning the sale and promotion of parts and consumables. To operate at all times within the companys policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture. To ensure that the companys Health & Safety regulations are followed at all times. The Candidate At least 3 years sales administration and/or customer service experience. Excellent communication skills both verbal and written Highly organised with experience of working to deadlines. Working knowledge of CRM Systems Good working knowledge of SAP is essential Drive and Enthusiasm Desire to succeed Professional Telephone Manner This is a permanent full-time office based role, the working hours are week 1 Monday to Friday 8am-4.30pm, week 2 Monday to Friday 8.30am-5.00pm. The hours are 37.5 hours per week. Benefits Starting salary is between £23-£25k depending on experience. 25 Days Annual leave plus bank holidays Birthday off Pension Scheme Employee Assistance Programme Long Service Awards Bonus Scheme Well-being Support Life Assurance Volunteer Days 4 Week induction programme Bespoke Training Please apply today for immediate consideration.
Apr 15, 2024
Full time
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations. Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service. Promptly dealing and responding quickly to customer enquiries by telephone and email Act as secondary contact for all customers Accurately processing customer orders on SAP from various sources (parts / internal / external) Log all machine breakdowns and release/liaise with the field service team To effectively and efficiently answer service and break down requests from customers, considering at all times the SLA agreements in place. To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time Review and process all field service for review and approval by the customer Provide customers with official quotations and follow up all opportunities in a timely manner. To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew. Active follow up of equipment sold without service contracts. Optimize selling potential and develop relationships with new and existing prospects via calling, email and marketing campaigns. Cross sell and upsell where appropriate to increase parts profitability. Be actively involved in any special projects concerning the sale and promotion of parts and consumables. To operate at all times within the companys policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture. To ensure that the companys Health & Safety regulations are followed at all times. The Candidate At least 3 years sales administration and/or customer service experience. Excellent communication skills both verbal and written Highly organised with experience of working to deadlines. Working knowledge of CRM Systems Good working knowledge of SAP is essential Drive and Enthusiasm Desire to succeed Professional Telephone Manner This is a permanent full-time office based role, the working hours are week 1 Monday to Friday 8am-4.30pm, week 2 Monday to Friday 8.30am-5.00pm. The hours are 37.5 hours per week. Benefits Starting salary is between £23-£25k depending on experience. 25 Days Annual leave plus bank holidays Birthday off Pension Scheme Employee Assistance Programme Long Service Awards Bonus Scheme Well-being Support Life Assurance Volunteer Days 4 Week induction programme Bespoke Training Please apply today for immediate consideration.
An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing leadership for the department's daily functions, contributing to the development and implementation of organizational strategies, policies, and practices. Previous experience in freight forwarding or SCM will be required for this role. Type: Permanent, full time Hours: 37.5 hours/week, on site Location: West London Salary : Up to £65k plus car allowance/company car, depending on experience Responsibilities: Manage all aspects of the freight forwarding operation consisting of (but not to limited to) freight Forwarding, warehousing, house hold goods, security, health & safety, staff management Ensure that all functional areas are delivered above the quality and standards expected by the Company Responsible for budget of the sites and increasing profitability and effectiveness of the sites Ensure the requirements and compliance to maintain status of regulated agent, AEO and AITA Manage custom related matters including bonded warehouse and ERTS As a member of the senior management team of the company, working across short-, medium-, and long-term company objectives Production of monthly business review reports and attend monthly senior management meetings Maintain and develop relationships with current clients Create new business opportunities including new market, new clients, new partnerships, and new Services Ideal Candidate: Previous experience as an Operations Manager within the logistics experience Previous experience managing people Driving licence required: to use a car when dealing with other branches and customers (company car provided OR cash allowance for own car) Knowledge and experience in Air, Road, and Sea freight Operations duties Knowledge in planning and cost control in Air Freight Products Marketing & Sales orientated capabilities and business developing Highly motivated leader who is adept at working in a competitive, challenging, and fast-paced work environment Good understanding of Aviation Security rules and able to take responsibility would be a big advantage
Apr 15, 2024
Full time
An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing leadership for the department's daily functions, contributing to the development and implementation of organizational strategies, policies, and practices. Previous experience in freight forwarding or SCM will be required for this role. Type: Permanent, full time Hours: 37.5 hours/week, on site Location: West London Salary : Up to £65k plus car allowance/company car, depending on experience Responsibilities: Manage all aspects of the freight forwarding operation consisting of (but not to limited to) freight Forwarding, warehousing, house hold goods, security, health & safety, staff management Ensure that all functional areas are delivered above the quality and standards expected by the Company Responsible for budget of the sites and increasing profitability and effectiveness of the sites Ensure the requirements and compliance to maintain status of regulated agent, AEO and AITA Manage custom related matters including bonded warehouse and ERTS As a member of the senior management team of the company, working across short-, medium-, and long-term company objectives Production of monthly business review reports and attend monthly senior management meetings Maintain and develop relationships with current clients Create new business opportunities including new market, new clients, new partnerships, and new Services Ideal Candidate: Previous experience as an Operations Manager within the logistics experience Previous experience managing people Driving licence required: to use a car when dealing with other branches and customers (company car provided OR cash allowance for own car) Knowledge and experience in Air, Road, and Sea freight Operations duties Knowledge in planning and cost control in Air Freight Products Marketing & Sales orientated capabilities and business developing Highly motivated leader who is adept at working in a competitive, challenging, and fast-paced work environment Good understanding of Aviation Security rules and able to take responsibility would be a big advantage
Senior Operations Manager - Freight Forwarding Ref: CC44774 Senior Operations Manager - Freight Forwarding Sector Sector Supply Chain/Logistics/Import Export Type Type Full-time, Permanent Location Location London Salary (Annual) An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing leadership for the department's daily functions, contributing to the development and implementation of organizational strategies, policies, and practices. Previous experience in freight forwarding or SCM will be required for this role. TYPE: Permanent, full time HOURS: 37.5 hours/week, on site LOCATION: West London SALARY: Up to £65k plus car allowance, depending on experience RESPONSIBILITIES: • Manage all aspects of the freight forwarding operation consisting of (but not to limited to) freight Forwarding, warehousing, house hold goods, security, health & safety, staff management • Ensure that all functional areas are delivered above the quality and standards expected by the Company • Responsible for budget of the sites and increasing profitability and effectiveness of the sites • Ensure the requirements and compliance to maintain status of regulated agent, AEO and IATA • Manage custom related matters including bonded warehouse and ERTS • As a member of the senior management team of the company, working across short-, medium-, and long-term company objectives • Production of monthly business review reports and attend monthly senior management meetings • Maintain and develop relationships with current clients • Create new business opportunities including new market, new clients, new partnerships, and new Services IDEAL CANDIDATE: • Previous experience as an Operations Manager within the logistics experience in the UK • Previous experience managing people • Driving licence required: to use a car when dealing with other branches and customers (company car provided OR cash allowance for own car) • Knowledge and experience in Air, Road, and Sea freight Operations duties • Knowledge in planning and cost control in Air Freight Products • Marketing & Sales orientated capabilities and business developing • Highly motivated leader who is adept at working in a competitive, challenging, and fast-paced work environment • Good understanding of Aviation Security rules and able to take responsibility would be a big advantage
Apr 15, 2024
Full time
Senior Operations Manager - Freight Forwarding Ref: CC44774 Senior Operations Manager - Freight Forwarding Sector Sector Supply Chain/Logistics/Import Export Type Type Full-time, Permanent Location Location London Salary (Annual) An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing leadership for the department's daily functions, contributing to the development and implementation of organizational strategies, policies, and practices. Previous experience in freight forwarding or SCM will be required for this role. TYPE: Permanent, full time HOURS: 37.5 hours/week, on site LOCATION: West London SALARY: Up to £65k plus car allowance, depending on experience RESPONSIBILITIES: • Manage all aspects of the freight forwarding operation consisting of (but not to limited to) freight Forwarding, warehousing, house hold goods, security, health & safety, staff management • Ensure that all functional areas are delivered above the quality and standards expected by the Company • Responsible for budget of the sites and increasing profitability and effectiveness of the sites • Ensure the requirements and compliance to maintain status of regulated agent, AEO and IATA • Manage custom related matters including bonded warehouse and ERTS • As a member of the senior management team of the company, working across short-, medium-, and long-term company objectives • Production of monthly business review reports and attend monthly senior management meetings • Maintain and develop relationships with current clients • Create new business opportunities including new market, new clients, new partnerships, and new Services IDEAL CANDIDATE: • Previous experience as an Operations Manager within the logistics experience in the UK • Previous experience managing people • Driving licence required: to use a car when dealing with other branches and customers (company car provided OR cash allowance for own car) • Knowledge and experience in Air, Road, and Sea freight Operations duties • Knowledge in planning and cost control in Air Freight Products • Marketing & Sales orientated capabilities and business developing • Highly motivated leader who is adept at working in a competitive, challenging, and fast-paced work environment • Good understanding of Aviation Security rules and able to take responsibility would be a big advantage
Trainee Contract Assistant to Ops Manager (Auto or Construction) Meyer Scott Ref: VR/08916 Salary: 20,0000 - 30,0000 - depending on experience Location: Huntingdon office-based role Type: Permanent This is a brand-new opportunity to join a small well-established consultancy business who work within the construction industry. The Operations Manager could really do with a helping hand, to assist in taking the pressure off. You will be helping to run a particular Division of the business and with the right attitude and desire to get on this would be a ideal opportunity to learn the business and move into any direction be it surveying, project management, estimating or senior administration. For the first 3 - 6 months you would be shadowing the Operations Manager, after that it's likely to become clear where your strengths lie and it will likely be clear which path, within the business, is a fit for you. The majority of their business is based in London so you need to be able to drive so down the line, with training, you will have your independence to add value to the business. Duties under supervision. Assisting the Operations Manager with the day-to-day running of the division e.g. excel spreadsheets, answering emails, assisting and learning from colleagues, dealing with architects, principal contractors, engineers and clients. The role is very varied, covering administration, project management and surveying. Distribute required information and supply subcontractors with project information as needed. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Training will be provided, however the key skills required are: Good MS applications, particularly Excel. Have transferable skills etc. Making calls. Confidence in going out on your own, speaking to people face to face and over the phone. Have ambition & drive to grow and establish a career with the company. This is paramount as there are multiple different avenues you could go down. For example, if good with numbers, follow an Estimator path. Have the mental capacity to take on more complex jobs - surveys etc. Essential Candidate Criteria You will require a driving licence as 90% of the role is London based. First-hand training with the Operations Manager for the first 3-6 months. Candidates from a Construction background would be good also. It would be preferable if you came from either a construction industry or auto industry where Aftersales was your forte, as this role requires that particular attention to dealing with clients. Hours: Monday to Friday 8.00am - 5.30pm Benefits: 25 days holiday per annum, plus statutory Bank Holidays (up to 5 days Annual leave to be taken at Christmas to coincide with the closure of the company). Auto enrol into workplace pension (on successful 3-month probationary period).
Apr 15, 2024
Full time
Trainee Contract Assistant to Ops Manager (Auto or Construction) Meyer Scott Ref: VR/08916 Salary: 20,0000 - 30,0000 - depending on experience Location: Huntingdon office-based role Type: Permanent This is a brand-new opportunity to join a small well-established consultancy business who work within the construction industry. The Operations Manager could really do with a helping hand, to assist in taking the pressure off. You will be helping to run a particular Division of the business and with the right attitude and desire to get on this would be a ideal opportunity to learn the business and move into any direction be it surveying, project management, estimating or senior administration. For the first 3 - 6 months you would be shadowing the Operations Manager, after that it's likely to become clear where your strengths lie and it will likely be clear which path, within the business, is a fit for you. The majority of their business is based in London so you need to be able to drive so down the line, with training, you will have your independence to add value to the business. Duties under supervision. Assisting the Operations Manager with the day-to-day running of the division e.g. excel spreadsheets, answering emails, assisting and learning from colleagues, dealing with architects, principal contractors, engineers and clients. The role is very varied, covering administration, project management and surveying. Distribute required information and supply subcontractors with project information as needed. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Training will be provided, however the key skills required are: Good MS applications, particularly Excel. Have transferable skills etc. Making calls. Confidence in going out on your own, speaking to people face to face and over the phone. Have ambition & drive to grow and establish a career with the company. This is paramount as there are multiple different avenues you could go down. For example, if good with numbers, follow an Estimator path. Have the mental capacity to take on more complex jobs - surveys etc. Essential Candidate Criteria You will require a driving licence as 90% of the role is London based. First-hand training with the Operations Manager for the first 3-6 months. Candidates from a Construction background would be good also. It would be preferable if you came from either a construction industry or auto industry where Aftersales was your forte, as this role requires that particular attention to dealing with clients. Hours: Monday to Friday 8.00am - 5.30pm Benefits: 25 days holiday per annum, plus statutory Bank Holidays (up to 5 days Annual leave to be taken at Christmas to coincide with the closure of the company). Auto enrol into workplace pension (on successful 3-month probationary period).
Parts Advisor Reference: OC17304 Our clients are looking for a parts advisor in Grimsby.Hours: Mon-Fri 08:00 till 17:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 15, 2024
Full time
Parts Advisor Reference: OC17304 Our clients are looking for a parts advisor in Grimsby.Hours: Mon-Fri 08:00 till 17:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
At a Glance Us: A fast - growing startup of 90+ people. Remote team, mainly based in the UK. YC alumni (summer 2019). We're on a mission to revolutionise how the world learns about people, so people can revolutionise the world. The Role If you want to play a major role in the development of a scaling company, this is the perfect role for you! You'll work with teams across the company, particularly Sales, Customer Success and Finance teams, on US contract negotiation with corporate clients, contract administration and management, tracking and reporting, helping to find solutions to commercial issues and looking ahead to offering the best we can to our customers. As US Commercial Contracts Legal Counsel, you will work closely with our General Counsel and Legal team (consisting of an excellent Senior Data Privacy Counsel, a dynamic Trainee Solicitor, and an Information Security Officer), and you will be the 'go-to' legal point of contact at Prolific for all our US commercial contract matters. What you'll be doing Acting as the legal point of contact for all US commercial contracting Working with Prolific's Sales and Customer Success teams on contract terms and management Be able and willing to turn your hand to dealing with wider legal issues that the business faces, be it employment, IP, data privacy, information security, etc Work collaboratively across multi-function teams especially Sales, Product, Finance and Operations teams Ensure legal best practice across Prolific Manage relationships with external Legal Counsel What you'll bring A UK qualification as a Solicitor, or US qualified Attorney with excellent and recent commercial contracting experience in USA An experienced commercial contract drafter, and a confident negotiator The ability to speak and write clearly, concisely and 'jargon-free' with a flexible style adaptable to multi-jurisdictional needs Have the ability to manage numerous tasks and prioritise according to business needs Be a self starter who is willing to work autonomously and remotely, and curious to learn about new areas Be understanding and compassionate towards others' needs and viewpoints, and effectively facilitate strong multi-team collaboration Have a 'can do' attitude and willing to challenge what has gone before Even better if you have Experience of working in a high growth startup in the tech space Experience of online marketplaces, online service platforms, or financial regulation, etc What you'll get ️ Work Life Balance: We're all looking to strike the right work life balance, and as a remote first company you're able to work flexibly from home or our dog-friendly co-working space in Old Street. We also offer 25 days of holiday, plus bank holidays of course, which you can switch with any day of your choosing. Family Life: We offer generous maternity, paternity and shared parental leave. Need to pick your child up from school? No Problem. Our flexible working gives you the childcare flexibility you need. Wellbeing: We care deeply about our employees well-being, that's why we offer comprehensive Bupa private health insurance, that disregards medical history. Taxable monthly stipend of £150 in order for you to improve your wellness and remote experience. We want you to have a happy and healthy environment so we offer a £1000 home office budget, along with a MAC laptop when you start, plus a £200 yearly top-up. Learn & Grow: Development is important to us, and we want to give all our employees the opportunity to learn. There are many personal growth and career progression opportunities available, as well as mentoring. We also offer a £1000 yearly budget for education, growth and training for you to use at your discretion Culture: We're a friendly bunch here at Prolific; open, transparent and inclusive. Although we're a remote first company we still love to hang out with each other! We run collaborative quarterly company-wide meets up and team socials (both virtually and in-person), all paid for. Alongside this we offer a yearly budget for discretionary meet-ups so you can cover travel, food and accommodation. As a business we're also committed to carbon offsetting; each month we donate money in your name to plant trees and being remote we're doing our bit to offset travel too Our Interview Process Talent Call - You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations. Hiring Manager Interview - You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals. Panel Interview - We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher for completing the task because we know your time is valuable! Final Interview - We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company. Diversity, Equity and Inclusion Monitoring Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Apr 15, 2024
Full time
At a Glance Us: A fast - growing startup of 90+ people. Remote team, mainly based in the UK. YC alumni (summer 2019). We're on a mission to revolutionise how the world learns about people, so people can revolutionise the world. The Role If you want to play a major role in the development of a scaling company, this is the perfect role for you! You'll work with teams across the company, particularly Sales, Customer Success and Finance teams, on US contract negotiation with corporate clients, contract administration and management, tracking and reporting, helping to find solutions to commercial issues and looking ahead to offering the best we can to our customers. As US Commercial Contracts Legal Counsel, you will work closely with our General Counsel and Legal team (consisting of an excellent Senior Data Privacy Counsel, a dynamic Trainee Solicitor, and an Information Security Officer), and you will be the 'go-to' legal point of contact at Prolific for all our US commercial contract matters. What you'll be doing Acting as the legal point of contact for all US commercial contracting Working with Prolific's Sales and Customer Success teams on contract terms and management Be able and willing to turn your hand to dealing with wider legal issues that the business faces, be it employment, IP, data privacy, information security, etc Work collaboratively across multi-function teams especially Sales, Product, Finance and Operations teams Ensure legal best practice across Prolific Manage relationships with external Legal Counsel What you'll bring A UK qualification as a Solicitor, or US qualified Attorney with excellent and recent commercial contracting experience in USA An experienced commercial contract drafter, and a confident negotiator The ability to speak and write clearly, concisely and 'jargon-free' with a flexible style adaptable to multi-jurisdictional needs Have the ability to manage numerous tasks and prioritise according to business needs Be a self starter who is willing to work autonomously and remotely, and curious to learn about new areas Be understanding and compassionate towards others' needs and viewpoints, and effectively facilitate strong multi-team collaboration Have a 'can do' attitude and willing to challenge what has gone before Even better if you have Experience of working in a high growth startup in the tech space Experience of online marketplaces, online service platforms, or financial regulation, etc What you'll get ️ Work Life Balance: We're all looking to strike the right work life balance, and as a remote first company you're able to work flexibly from home or our dog-friendly co-working space in Old Street. We also offer 25 days of holiday, plus bank holidays of course, which you can switch with any day of your choosing. Family Life: We offer generous maternity, paternity and shared parental leave. Need to pick your child up from school? No Problem. Our flexible working gives you the childcare flexibility you need. Wellbeing: We care deeply about our employees well-being, that's why we offer comprehensive Bupa private health insurance, that disregards medical history. Taxable monthly stipend of £150 in order for you to improve your wellness and remote experience. We want you to have a happy and healthy environment so we offer a £1000 home office budget, along with a MAC laptop when you start, plus a £200 yearly top-up. Learn & Grow: Development is important to us, and we want to give all our employees the opportunity to learn. There are many personal growth and career progression opportunities available, as well as mentoring. We also offer a £1000 yearly budget for education, growth and training for you to use at your discretion Culture: We're a friendly bunch here at Prolific; open, transparent and inclusive. Although we're a remote first company we still love to hang out with each other! We run collaborative quarterly company-wide meets up and team socials (both virtually and in-person), all paid for. Alongside this we offer a yearly budget for discretionary meet-ups so you can cover travel, food and accommodation. As a business we're also committed to carbon offsetting; each month we donate money in your name to plant trees and being remote we're doing our bit to offset travel too Our Interview Process Talent Call - You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations. Hiring Manager Interview - You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals. Panel Interview - We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher for completing the task because we know your time is valuable! Final Interview - We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company. Diversity, Equity and Inclusion Monitoring Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
THE RECRUITMENT SOLUTION (LONDON) LTD
Castleford, Yorkshire
Service AdvisorsWould you like to work a 5-day week, and just 42 hours per week? Have 33 days a year holiday. Would you like to have a structured career path with ongoing training and an excellent renumeration package. The Recruitment Solution has a new and exciting opportunity available for an experienced Service Advisor to join one of our client's dealerships based in West Yorkshire. Our client is a well-known franchised dealer group who offer a great working environment with a friendly team atmosphere and a well-established and supportive management team. This is a great opportunity to drive your career forward with a forward-thinking group that offer an attractive salary, great working hours and fantastic benefits package. Why Apply for this Service Advisor role?• Industry leading package bonus scheme with uncapped earnings and an upsell bonus• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme• Pension Scheme & Life Assurance• Vehicle purchase scheme• Discount on Service, Bodyshop and Parts• 1 day each year to volunteer for a charity of your choice• Childcare voucher scheme• Cycle to work purchase scheme• Discounted Gym membership• Access to Perks at Work discount website• Training on the After Sales Manager Training Program About the Person • Previous experience in a dealership environment as a Service Advisor.• A positive attitude and outgoing nature.• Strong communication skills and confidence when dealing with customers.• Energetic, with a 'can do' attitude.• Strong customer facing skills.• Excellent organizational skills.• You must hold a full UK driving licence. To find out more or to apply for this Service Advisor vacancy you can email or call the office on . Alternatively, why not call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technicianLots of Motor Trade Jobs throughout the Southeast including all London and all Essex postcodes. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen
Apr 14, 2024
Full time
Service AdvisorsWould you like to work a 5-day week, and just 42 hours per week? Have 33 days a year holiday. Would you like to have a structured career path with ongoing training and an excellent renumeration package. The Recruitment Solution has a new and exciting opportunity available for an experienced Service Advisor to join one of our client's dealerships based in West Yorkshire. Our client is a well-known franchised dealer group who offer a great working environment with a friendly team atmosphere and a well-established and supportive management team. This is a great opportunity to drive your career forward with a forward-thinking group that offer an attractive salary, great working hours and fantastic benefits package. Why Apply for this Service Advisor role?• Industry leading package bonus scheme with uncapped earnings and an upsell bonus• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme• Pension Scheme & Life Assurance• Vehicle purchase scheme• Discount on Service, Bodyshop and Parts• 1 day each year to volunteer for a charity of your choice• Childcare voucher scheme• Cycle to work purchase scheme• Discounted Gym membership• Access to Perks at Work discount website• Training on the After Sales Manager Training Program About the Person • Previous experience in a dealership environment as a Service Advisor.• A positive attitude and outgoing nature.• Strong communication skills and confidence when dealing with customers.• Energetic, with a 'can do' attitude.• Strong customer facing skills.• Excellent organizational skills.• You must hold a full UK driving licence. To find out more or to apply for this Service Advisor vacancy you can email or call the office on . Alternatively, why not call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technicianLots of Motor Trade Jobs throughout the Southeast including all London and all Essex postcodes. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen