Health Case Management Limited (HCML)
Manchester, Lancashire
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: £24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Apr 19, 2024
Full time
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: £24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description To be part of a team responsible for providing Database and Application services to Local Government clients and the management of associated 3rd parties providing technical support for applications provided by NECSWS. To provide a high-quality Incident, Change, and Problem Management service to a large portfolio of clients covering a wide variety of hosting services. Working with contracted SLAs and delivering best-in-class services. The primary functions will be to provide database/application administration and support as and when required. Management of Oracle, SQL Server, and Postgres Databases. Administration of applications. Providing DBA and Application support services. Setup, management, and support of databases and applications. Producing standard documentation and procedures. Problem management, working to eliminate repeat incidents. Ensure compliance with NEC quality standards. Available to work and operate within call-out structure for out-of-hours and some weekend working requirements - this will be 7 days 1 in 4 weeks - just to be available on standby. Qualifications Essential Demonstrable Experience with Oracle 12c/19c + Postgres 11+ Database administration, upgrades, performance tuning and backup/recovery. An ability to provide application services, upgrades, and administration. An understanding of platform technology. Experience with SQL Server 2012 + would be beneficial Will need to be eligible for NPPV and Security Clearance Strong interpersonal/team skills. Analytical and organised. Flexible. An adaptable attitude, wanting to provide a good service. Good communication and client facing/customer service skills. Stress Tolerance Self-motivation Full, current driving licence Desirable Oracle Accreditation. SQL Server Accreditation. Postgres Accreditation UNIX scripting ITIL Practitioner. Be technically aware of technology outside your remit. Familiarity with local government back-office applications. Additional Information Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 18, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description To be part of a team responsible for providing Database and Application services to Local Government clients and the management of associated 3rd parties providing technical support for applications provided by NECSWS. To provide a high-quality Incident, Change, and Problem Management service to a large portfolio of clients covering a wide variety of hosting services. Working with contracted SLAs and delivering best-in-class services. The primary functions will be to provide database/application administration and support as and when required. Management of Oracle, SQL Server, and Postgres Databases. Administration of applications. Providing DBA and Application support services. Setup, management, and support of databases and applications. Producing standard documentation and procedures. Problem management, working to eliminate repeat incidents. Ensure compliance with NEC quality standards. Available to work and operate within call-out structure for out-of-hours and some weekend working requirements - this will be 7 days 1 in 4 weeks - just to be available on standby. Qualifications Essential Demonstrable Experience with Oracle 12c/19c + Postgres 11+ Database administration, upgrades, performance tuning and backup/recovery. An ability to provide application services, upgrades, and administration. An understanding of platform technology. Experience with SQL Server 2012 + would be beneficial Will need to be eligible for NPPV and Security Clearance Strong interpersonal/team skills. Analytical and organised. Flexible. An adaptable attitude, wanting to provide a good service. Good communication and client facing/customer service skills. Stress Tolerance Self-motivation Full, current driving licence Desirable Oracle Accreditation. SQL Server Accreditation. Postgres Accreditation UNIX scripting ITIL Practitioner. Be technically aware of technology outside your remit. Familiarity with local government back-office applications. Additional Information Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Service Administrator £25,500 per annum Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Service Administrator Role Overview: Responsible for monitoring and uploading of daily service reports. Investigating incidents and giving feedback to our clients. Working as a customer liaison regarding any issues, activity, or maintenance on site. Providing assistance to the field engineering team. Logging service requirements onto the CRM system. Completing daily site reports. The Benefits: Annual Salary of £25,500 increasing to £27,000 upon successful completion of the probationary period. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance . Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
Apr 18, 2024
Full time
Service Administrator £25,500 per annum Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Service Administrator Role Overview: Responsible for monitoring and uploading of daily service reports. Investigating incidents and giving feedback to our clients. Working as a customer liaison regarding any issues, activity, or maintenance on site. Providing assistance to the field engineering team. Logging service requirements onto the CRM system. Completing daily site reports. The Benefits: Annual Salary of £25,500 increasing to £27,000 upon successful completion of the probationary period. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance . Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
More details Senior Network Administrator Salary: Circa £50,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. You will be responsible for the maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. You will also assist in the monitoring and auditing of all systems to ensure all systems are performing and optimised to ensure that services are meeting the needs of the business and our members, whilst providing second line troubleshooting and support to users of services hosted on the platform. We are looking for someone with a background in enterprise network administration with experience of managing network devices both via CLI and using automation technologies. A solid understanding of the protocols and technologies that support a network - including DHCP, DNS, NTP and RADIUS - will also be key. Any experience working with Linux would be an advantage. Additional responsibilities will include: • Assist in the disaster recovery maintenance, testing and validation required to protect our critical service in accordance with the defined policies and procedures. • Comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. • Ensure that all documentation, process, and procedure are maintained and reviewed in accordance with the define policies and standards. • Work with teams outside of the security function to understand requirements and advise on the development of new systems and services and recommend best practices. • Work with suppliers and manufacturers to troubleshoot and resolve faults Key Skills and Experience: • Experience in deploying, integrating, and administering enterprise switches, routers and firewalls - ideally based upon Juniper JunOS • Working knowledge of current protocols and standards - especially BGP, EVPN/VXLAN, OSPF3, and IPv6 • Experience working with one or more automation frameworks - ideally Ansible • Fluency in at least one scripting language, such as Python • Ability to work independently and as part of a team to identify and propose improvements and solve potential problems. • Previous experience in automating systems and processes and building in resilience. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 05/03/2024. Job Ref LS-SNA-2602 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £50,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
Apr 18, 2024
Full time
More details Senior Network Administrator Salary: Circa £50,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. You will be responsible for the maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. You will also assist in the monitoring and auditing of all systems to ensure all systems are performing and optimised to ensure that services are meeting the needs of the business and our members, whilst providing second line troubleshooting and support to users of services hosted on the platform. We are looking for someone with a background in enterprise network administration with experience of managing network devices both via CLI and using automation technologies. A solid understanding of the protocols and technologies that support a network - including DHCP, DNS, NTP and RADIUS - will also be key. Any experience working with Linux would be an advantage. Additional responsibilities will include: • Assist in the disaster recovery maintenance, testing and validation required to protect our critical service in accordance with the defined policies and procedures. • Comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. • Ensure that all documentation, process, and procedure are maintained and reviewed in accordance with the define policies and standards. • Work with teams outside of the security function to understand requirements and advise on the development of new systems and services and recommend best practices. • Work with suppliers and manufacturers to troubleshoot and resolve faults Key Skills and Experience: • Experience in deploying, integrating, and administering enterprise switches, routers and firewalls - ideally based upon Juniper JunOS • Working knowledge of current protocols and standards - especially BGP, EVPN/VXLAN, OSPF3, and IPv6 • Experience working with one or more automation frameworks - ideally Ansible • Fluency in at least one scripting language, such as Python • Ability to work independently and as part of a team to identify and propose improvements and solve potential problems. • Previous experience in automating systems and processes and building in resilience. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 05/03/2024. Job Ref LS-SNA-2602 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £50,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
Customer Support Administrator : £23,800 per annum - salary progression upon successful probation. Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Customer Support Administrator Role Overview: To facilitate any incoming Bodyworn enquiries from WCCTV s customers via telephone/email, providing them with technical support resolutions in line with company objectives. Ensure accurate logging of all incoming enquiries. Daily checking/assistance of all elements of Bodyworn customer support, (technical support enquiries which have been logged, returns and trials) ensuring SLA s are met and early warnings are created Coordinate and communicate effectively with account managers and customers on updates to orders, deliveries and delays Creation of internal/external troubleshooting guides/tutorial videos in line with WCCTVs quality guidelines To provide remote Bodyworn installations for customers, utilising remote desktop facility to install both standalone and Cloud installations Provide remote training to customers The Benefits: Annual Salary of £23,800 increasing to £25,000 upon successful completion of the probationary period. SIA training and licence provided. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance during the probationary period. Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
Apr 18, 2024
Full time
Customer Support Administrator : £23,800 per annum - salary progression upon successful probation. Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Customer Support Administrator Role Overview: To facilitate any incoming Bodyworn enquiries from WCCTV s customers via telephone/email, providing them with technical support resolutions in line with company objectives. Ensure accurate logging of all incoming enquiries. Daily checking/assistance of all elements of Bodyworn customer support, (technical support enquiries which have been logged, returns and trials) ensuring SLA s are met and early warnings are created Coordinate and communicate effectively with account managers and customers on updates to orders, deliveries and delays Creation of internal/external troubleshooting guides/tutorial videos in line with WCCTVs quality guidelines To provide remote Bodyworn installations for customers, utilising remote desktop facility to install both standalone and Cloud installations Provide remote training to customers The Benefits: Annual Salary of £23,800 increasing to £25,000 upon successful completion of the probationary period. SIA training and licence provided. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance during the probationary period. Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
Customer Support Administrator : £23,800 per annum - salary progression upon successful probation. Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Customer Support Administrator Role Overview: To facilitate any incoming Bodyworn enquiries from WCCTV s customers via telephone/email, providing them with technical support resolutions in line with company objectives. Ensure accurate logging of all incoming enquiries. Daily checking/assistance of all elements of Bodyworn customer support, (technical support enquiries which have been logged, returns and trials) ensuring SLA s are met and early warnings are created Coordinate and communicate effectively with account managers and customers on updates to orders, deliveries and delays Creation of internal/external troubleshooting guides/tutorial videos in line with WCCTVs quality guidelines To provide remote Bodyworn installations for customers, utilising remote desktop facility to install both standalone and Cloud installations Provide remote training to customers The Benefits: Annual Salary of £23,800 increasing to £25,000 upon successful completion of the probationary period. SIA training and licence provided. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance during the probationary period. Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
Apr 18, 2024
Full time
Customer Support Administrator : £23,800 per annum - salary progression upon successful probation. Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. The Customer Support Administrator Role Overview: To facilitate any incoming Bodyworn enquiries from WCCTV s customers via telephone/email, providing them with technical support resolutions in line with company objectives. Ensure accurate logging of all incoming enquiries. Daily checking/assistance of all elements of Bodyworn customer support, (technical support enquiries which have been logged, returns and trials) ensuring SLA s are met and early warnings are created Coordinate and communicate effectively with account managers and customers on updates to orders, deliveries and delays Creation of internal/external troubleshooting guides/tutorial videos in line with WCCTVs quality guidelines To provide remote Bodyworn installations for customers, utilising remote desktop facility to install both standalone and Cloud installations Provide remote training to customers The Benefits: Annual Salary of £23,800 increasing to £25,000 upon successful completion of the probationary period. SIA training and licence provided. Private Equity backed employer, we will provide continuous support and development throughout your career. 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two. Private healthcare and dental care schemes, supplying wellness and mental health support services. Company pension scheme, with employer contributions increasing with length of service. Newly refurbished open plan office, encouraging an inter-department supportive environment. Your Experience: 1 years experience within a customer service role. Excellent communication and interpersonal skills. Outstanding customer service credentials. Good computer skills. Strong organisational and time management skills. Enjoy working in a fast-paced dynamic environment. Ability to work within a team. This role will require the BS7858 clearance during the probationary period. Who are we?! Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US. In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, Ones to Watch list in the UK. We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development. WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
AJ Bell Business Solutions Limited
Salford, Manchester
We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles fortnightly. Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer queries via phone and email. Knowledge & Experience: You will have a minimum of 5 GCSE's grades 9-4 (A -C) or equivalent including Maths and English. Excellent numerical ability Strong communication skills, both written and verbal. Competent IT skills including experience working with Excel Ability to work to deadlines and under pressure, at times unsupervised Experience of financial services, or a keen interest in it, is desirable About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Starting salary £23,000 - £25,000 (DOE) Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Apr 18, 2024
Full time
We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles fortnightly. Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer queries via phone and email. Knowledge & Experience: You will have a minimum of 5 GCSE's grades 9-4 (A -C) or equivalent including Maths and English. Excellent numerical ability Strong communication skills, both written and verbal. Competent IT skills including experience working with Excel Ability to work to deadlines and under pressure, at times unsupervised Experience of financial services, or a keen interest in it, is desirable About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Starting salary £23,000 - £25,000 (DOE) Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: 24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Apr 15, 2024
Full time
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: 24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships