Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 19, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Horticultural Technician Heathfield Salary up to £25,500 depending on experience Full Time Permanent Position Immediate Start Available This position does require a full UK driving licence Do you have a passion for horticulture?Are you looking for a stable job in a growing company?Do you enjoy being part of a successful team? If so, we are looking for someone to join our team in the Heathfield area as a Multi Skilled Horticultural Technician.You will be working on both interior and exterior projects, maintaining interior plant displays and assisting with new installations, undertaking gardening, high level hanging baskets, plant maintenance and working at height. You will be promoting our core values with great customer care and showcasing your skills and professionalism.In return for your expertise, you will get: Salary of up to £25,500 (Based on a 40-hour working week Monday to Friday) 23 days holiday plus bank holidays (31 days in total) Holiday buy and sell scheme after 6 months of service Career progression opportunities 24 hour personal welfare helpline Pension PHS Perks discount card, accepted at over 850 retailers Are you looking for career development? You will also have access to ILM certified courses.What can you expect as a Multi Skilled Horticultural Technician at phs Greenleaf? You will maintain our customers floral displays and hanging baskets, by installing, cleaning, watering and trimming where necessary. You won't be stuck behind a desk and will spend most of your day on the road and enjoying the outdoors. You will follow planned routes, using PDA devices to confirm job requirements, attendance and to manage any site access issues. You are supplied with the tools and equipment you'll need to provide the best quality service to our customers. What will you need to be an Multi Skilled Horticultural Technician at phs Greenleaf? Safety and legal compliance are a must. We welcome applications from people with a good safety record. Preferred qualifications are PA1, PA6, Lantra and NPTC. A full UK driving license held for at least 12 months. You must have less than 6 penalty points and no IN or DD endorsements of less than five years. A trailer licence can be beneficial. If this sounds like the job for you, we would love to hear from you.If you would like to find out more about phs Group and phs Greenleaf, please visit: ensure that you feel at ease throughout this process and your time with phs Group, we offer a fully diverse and inclusive culture to help you reach your full potential.
Apr 19, 2024
Full time
Horticultural Technician Heathfield Salary up to £25,500 depending on experience Full Time Permanent Position Immediate Start Available This position does require a full UK driving licence Do you have a passion for horticulture?Are you looking for a stable job in a growing company?Do you enjoy being part of a successful team? If so, we are looking for someone to join our team in the Heathfield area as a Multi Skilled Horticultural Technician.You will be working on both interior and exterior projects, maintaining interior plant displays and assisting with new installations, undertaking gardening, high level hanging baskets, plant maintenance and working at height. You will be promoting our core values with great customer care and showcasing your skills and professionalism.In return for your expertise, you will get: Salary of up to £25,500 (Based on a 40-hour working week Monday to Friday) 23 days holiday plus bank holidays (31 days in total) Holiday buy and sell scheme after 6 months of service Career progression opportunities 24 hour personal welfare helpline Pension PHS Perks discount card, accepted at over 850 retailers Are you looking for career development? You will also have access to ILM certified courses.What can you expect as a Multi Skilled Horticultural Technician at phs Greenleaf? You will maintain our customers floral displays and hanging baskets, by installing, cleaning, watering and trimming where necessary. You won't be stuck behind a desk and will spend most of your day on the road and enjoying the outdoors. You will follow planned routes, using PDA devices to confirm job requirements, attendance and to manage any site access issues. You are supplied with the tools and equipment you'll need to provide the best quality service to our customers. What will you need to be an Multi Skilled Horticultural Technician at phs Greenleaf? Safety and legal compliance are a must. We welcome applications from people with a good safety record. Preferred qualifications are PA1, PA6, Lantra and NPTC. A full UK driving license held for at least 12 months. You must have less than 6 penalty points and no IN or DD endorsements of less than five years. A trailer licence can be beneficial. If this sounds like the job for you, we would love to hear from you.If you would like to find out more about phs Group and phs Greenleaf, please visit: ensure that you feel at ease throughout this process and your time with phs Group, we offer a fully diverse and inclusive culture to help you reach your full potential.
JRRL s client in Orpington is looking for a trainee IT Helpdesk Technician. The successful candidate will play a crucial role in providing technical support to both internal users and external clients across various communication channels. If you are passionate about technology, and possess excellent communication skills, this could be the perfect opportunity for you. Full training given. Duties for the IT Helpdesk Technician - Trainee Provide comprehensive IT support via phone, email, face to face, and remote channels. Log, prioritize, and allocate helpdesk requests, managing them through to completion. Undertake first-line support for IT users and escalate issues as needed. Investigate and resolve reported issues, keeping users informed of progress. Troubleshoot, monitor, and maintain systems, printers, and websites. Deploy, install, and maintain hardware, including software upgrades. Conduct routine housekeeping and proactive checks on IT systems. Assist in the development and implementation of IT projects. Monitor, secure, and track all IT assets, including hardware, software, and licensing. Act as the primary contact for customers with technical issues via phone and email. Provide effective remote support and consistently deliver excellent customer service. Person specification for the IT Helpdesk Technician - Trainee Excellent interpersonal and written communication skills. "Can-do" attitude and eagerness to learn. Genuine interest in IT systems and hardware. Working knowledge of Outlook, Excel, and Word. Previous work experience, especially with IT systems, is desirable but not essential as full training will be given. 4 GCSEs (or equivalent) at grades C+ in Maths, ICT, or English. A Level in core subjects, including Maths, ICT and English or BTEC in Computer Studies. Must be eager to learn and maybe go on further IT training. There could be opportunities for training courses and develop your career within IT support. Full training will be given, no experience needed but you will need to demonstrate a keen interest in IT. You will be providing Ms Word and office equipment support to the internal staff, some of which are at different locations. Hours: Monday Friday, 9am 5.30pm (Some out of hour s work may be required)
Apr 19, 2024
Full time
JRRL s client in Orpington is looking for a trainee IT Helpdesk Technician. The successful candidate will play a crucial role in providing technical support to both internal users and external clients across various communication channels. If you are passionate about technology, and possess excellent communication skills, this could be the perfect opportunity for you. Full training given. Duties for the IT Helpdesk Technician - Trainee Provide comprehensive IT support via phone, email, face to face, and remote channels. Log, prioritize, and allocate helpdesk requests, managing them through to completion. Undertake first-line support for IT users and escalate issues as needed. Investigate and resolve reported issues, keeping users informed of progress. Troubleshoot, monitor, and maintain systems, printers, and websites. Deploy, install, and maintain hardware, including software upgrades. Conduct routine housekeeping and proactive checks on IT systems. Assist in the development and implementation of IT projects. Monitor, secure, and track all IT assets, including hardware, software, and licensing. Act as the primary contact for customers with technical issues via phone and email. Provide effective remote support and consistently deliver excellent customer service. Person specification for the IT Helpdesk Technician - Trainee Excellent interpersonal and written communication skills. "Can-do" attitude and eagerness to learn. Genuine interest in IT systems and hardware. Working knowledge of Outlook, Excel, and Word. Previous work experience, especially with IT systems, is desirable but not essential as full training will be given. 4 GCSEs (or equivalent) at grades C+ in Maths, ICT, or English. A Level in core subjects, including Maths, ICT and English or BTEC in Computer Studies. Must be eager to learn and maybe go on further IT training. There could be opportunities for training courses and develop your career within IT support. Full training will be given, no experience needed but you will need to demonstrate a keen interest in IT. You will be providing Ms Word and office equipment support to the internal staff, some of which are at different locations. Hours: Monday Friday, 9am 5.30pm (Some out of hour s work may be required)
Technology Services Group
Newcastle Upon Tyne, Tyne And Wear
Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ' UKs Top 50 Best Large Companies ' and one of the ' Top 15 Technology Companies ' to work for. In addition, we have been awarded a 2-star accreditation for ' Outstanding ' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Measure and monitor service management delivery against established key performance indicators. Manage Incident and Request Management ensuing correct categorisation, prioritisation, investigation, and resolution of incidents. Manage Change Management processes to ensure coordinated changes release are performed as well as retrospective reviews and improvements. Manage Asset Management processes ensuring inventory is kept up to date. Assist with the completion of internal IT tickets. Assist with Problem Management analysis of tickets looking for trends and root causes of incidents. Deploy and develop technical solutions using Security-by-design principles. Work in partnership with Information Security function to maintain IT risk register and governing process. Assist with Business Continuity ensuring recovery plans are maintained for all systems hosting critical processes. Play a technical role in tabletop exercises and assist the business when responding to Security incidents Develop maintenance schedules to ensure that the infrastructure is fit for purpose, and to reduce risks of system outage. Identify potential areas of weakness in Infrastructure and implementing strategies to address risks. Ensure that TSG are appropriately and legally licensed for all software applications in use. Work in partnership with Information Security function to maintain TSGs Information Asset Register. Knowledge, Skills & Experience; Understanding Cyber Security and Security principles. Excellent communication style, able to keep calm under pressure and defuse difficult customer situations. An inquisitive individual, keen to investigate the root cause of issues and use their understanding of software systems to methodically work through problems. Minimum 3 years' experience in Infrastructure roles. Strong understanding of core Microsoft technologies such as Active Directory, Office 365, MDM, Azure. Experience of PowerShell to manage Azure/ 365. Strong understanding of Security and best practices. Experience of networking systems, including switching, VOIP, wireless, firewall and WAN technologies. Familiarisation working in GDPR, ISO27001 and NIST-based environments. Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric Vehicle Salary Sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Helpdesk, IT Support Manager, IT Support, IT Support Technician, ICT IT Service Desk Manager, IT Systems Manager, ICT Technician, IT Systems Support, IT Technician, Information Technology may also be considered for this role.
Apr 19, 2024
Full time
Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ' UKs Top 50 Best Large Companies ' and one of the ' Top 15 Technology Companies ' to work for. In addition, we have been awarded a 2-star accreditation for ' Outstanding ' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Measure and monitor service management delivery against established key performance indicators. Manage Incident and Request Management ensuing correct categorisation, prioritisation, investigation, and resolution of incidents. Manage Change Management processes to ensure coordinated changes release are performed as well as retrospective reviews and improvements. Manage Asset Management processes ensuring inventory is kept up to date. Assist with the completion of internal IT tickets. Assist with Problem Management analysis of tickets looking for trends and root causes of incidents. Deploy and develop technical solutions using Security-by-design principles. Work in partnership with Information Security function to maintain IT risk register and governing process. Assist with Business Continuity ensuring recovery plans are maintained for all systems hosting critical processes. Play a technical role in tabletop exercises and assist the business when responding to Security incidents Develop maintenance schedules to ensure that the infrastructure is fit for purpose, and to reduce risks of system outage. Identify potential areas of weakness in Infrastructure and implementing strategies to address risks. Ensure that TSG are appropriately and legally licensed for all software applications in use. Work in partnership with Information Security function to maintain TSGs Information Asset Register. Knowledge, Skills & Experience; Understanding Cyber Security and Security principles. Excellent communication style, able to keep calm under pressure and defuse difficult customer situations. An inquisitive individual, keen to investigate the root cause of issues and use their understanding of software systems to methodically work through problems. Minimum 3 years' experience in Infrastructure roles. Strong understanding of core Microsoft technologies such as Active Directory, Office 365, MDM, Azure. Experience of PowerShell to manage Azure/ 365. Strong understanding of Security and best practices. Experience of networking systems, including switching, VOIP, wireless, firewall and WAN technologies. Familiarisation working in GDPR, ISO27001 and NIST-based environments. Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric Vehicle Salary Sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Helpdesk, IT Support Manager, IT Support, IT Support Technician, ICT IT Service Desk Manager, IT Systems Manager, ICT Technician, IT Systems Support, IT Technician, Information Technology may also be considered for this role.
Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Daily communication with lead and customer to ensure project runs smoothly Manage teams of technicians and labour supply e.g. agency to deliver services to clients Proficient at carrying out specialist cleaning tasks at an appropriate certified level Attend clients' sites to assess and estimate costs for delivering a project with timelines Work with commercial teams to ensure projects are aligned to the needs of the customer Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Provide daily updates of progress on projects to the operational management teams Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Support staff with any training and/or development needs in specialist cleaning jobs Coach, motivate and support staff at all times encouraging teamwork and collaboration Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Apr 18, 2024
Full time
Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Daily communication with lead and customer to ensure project runs smoothly Manage teams of technicians and labour supply e.g. agency to deliver services to clients Proficient at carrying out specialist cleaning tasks at an appropriate certified level Attend clients' sites to assess and estimate costs for delivering a project with timelines Work with commercial teams to ensure projects are aligned to the needs of the customer Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Provide daily updates of progress on projects to the operational management teams Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Support staff with any training and/or development needs in specialist cleaning jobs Coach, motivate and support staff at all times encouraging teamwork and collaboration Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Administrator Perm role Sutton in Ashfield Your new company You will provide contract administration support for all live maintenance contracts, including planned Preventative Maintenance and any additional work. To assist the Contract Manager and Contract Supervisor with the day to day running of the contracts. Your new role You will be required to Operation of bespoke computer added facilities' management system Provide helpdesk administration, answering telephone calls and action accordingly Complete weekly timesheet routine Assist the Contract Manager and Contract Supervisor with weekly Planning/Programming routine to adjust labour and subcontractors to ensure planned and unplanned workload can be met. Run reports for PPM/Subcontractor visits and issue tickets to technicians. Organise Subcontractor visits, chase completed paperwork and close down completed Subcontractor tickets Review Overdue PPM and action with Contract Manager and Contracts Supervisor On a day-to-day basis, they create and issue daywork tickets to technicians, including placement of supplier and subcontractor orders. Daily review returned PPM and daywork tickets and re-issue rejected/part completed tickets. Liaise with the Contract Manager / Supervisor identifying further actions, e.g. purchasing materials/organising subcontractor visits. Review completed daywork tickets and collate information packs for invoicing Discuss subcontractor/supplier queries and resolve as necessary Review un-invoiced daywork report and action Review WIP report and un-invoiced daywork report for the monthly Operations meeting. Save electronically and/or scan in completed specialist reports/test sheets from technicians and Subcontractors into the live job folder system. File paperwork within office live job folders as required Liaising with a Contract Manager ensuring standard operating procedures operation of bespoke computer added facilitiesManagement system Provide helpdesk administration, answeringTelephone calls and action accordingly Complete weekly timesheet routine Assist the Contract Manager and ContractSupervisor with weekly Planning/Programming routine to adjust labour andsubcontractors to ensure planned and unplanned workload can be met. Run reports for PPM/Subcontractor visits and issueTickets to technicians. Organise Subcontractor visits, chase completedPaperwork and close down completed Subcontractor tickets Review Overdue PPM and action with ContractManager and Contracts Supervisor On a day-to-day basis, create and create day-work tickets to technicians, including placement of supplier and subcontractors.Orders. Daily review returned PPM and daywork tickets andRe-issue rejected/part completed tickets. Liaise with the Contract Manager /Supervisor identifying further actions, e.g. purchasing materials/organisingSubcontractor visits. Review completed daywork tickets and collateInformation packs for invoicing Discuss subcontractor/supplier queries and resolveAs necessary Review un-invoiced daywork report and action Review WIP report and un-invoiced daywork reportFor the monthly Operations meeting. Save electronically and/or scan in completedspecialist reports/test sheets from technicians and Subcontractors into thelive job folder system. File paperwork within office live job folders asrequired Liaising with Contract Manager ensuring standardoperating procedures What you'll need to succeed Be computer literate with experience in Microsoft office Be willing to learn new skills Have a dynamic approach to the role Organising, compiling and issuing report Requesting and chasing specialist sub-contractor updates Arranging and coordinating service visits Reviewing and organising contracts and responsibilities What you'll get in return Competitive salary 25 days holiday (up to 30 days with service) plus bank holidays Flexible holiday scheme Private healthcare scheme Pension scheme Employee owned business Wellbeing and employee assistance programme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Administrator Perm role Sutton in Ashfield Your new company You will provide contract administration support for all live maintenance contracts, including planned Preventative Maintenance and any additional work. To assist the Contract Manager and Contract Supervisor with the day to day running of the contracts. Your new role You will be required to Operation of bespoke computer added facilities' management system Provide helpdesk administration, answering telephone calls and action accordingly Complete weekly timesheet routine Assist the Contract Manager and Contract Supervisor with weekly Planning/Programming routine to adjust labour and subcontractors to ensure planned and unplanned workload can be met. Run reports for PPM/Subcontractor visits and issue tickets to technicians. Organise Subcontractor visits, chase completed paperwork and close down completed Subcontractor tickets Review Overdue PPM and action with Contract Manager and Contracts Supervisor On a day-to-day basis, they create and issue daywork tickets to technicians, including placement of supplier and subcontractor orders. Daily review returned PPM and daywork tickets and re-issue rejected/part completed tickets. Liaise with the Contract Manager / Supervisor identifying further actions, e.g. purchasing materials/organising subcontractor visits. Review completed daywork tickets and collate information packs for invoicing Discuss subcontractor/supplier queries and resolve as necessary Review un-invoiced daywork report and action Review WIP report and un-invoiced daywork report for the monthly Operations meeting. Save electronically and/or scan in completed specialist reports/test sheets from technicians and Subcontractors into the live job folder system. File paperwork within office live job folders as required Liaising with a Contract Manager ensuring standard operating procedures operation of bespoke computer added facilitiesManagement system Provide helpdesk administration, answeringTelephone calls and action accordingly Complete weekly timesheet routine Assist the Contract Manager and ContractSupervisor with weekly Planning/Programming routine to adjust labour andsubcontractors to ensure planned and unplanned workload can be met. Run reports for PPM/Subcontractor visits and issueTickets to technicians. Organise Subcontractor visits, chase completedPaperwork and close down completed Subcontractor tickets Review Overdue PPM and action with ContractManager and Contracts Supervisor On a day-to-day basis, create and create day-work tickets to technicians, including placement of supplier and subcontractors.Orders. Daily review returned PPM and daywork tickets andRe-issue rejected/part completed tickets. Liaise with the Contract Manager /Supervisor identifying further actions, e.g. purchasing materials/organisingSubcontractor visits. Review completed daywork tickets and collateInformation packs for invoicing Discuss subcontractor/supplier queries and resolveAs necessary Review un-invoiced daywork report and action Review WIP report and un-invoiced daywork reportFor the monthly Operations meeting. Save electronically and/or scan in completedspecialist reports/test sheets from technicians and Subcontractors into thelive job folder system. File paperwork within office live job folders asrequired Liaising with Contract Manager ensuring standardoperating procedures What you'll need to succeed Be computer literate with experience in Microsoft office Be willing to learn new skills Have a dynamic approach to the role Organising, compiling and issuing report Requesting and chasing specialist sub-contractor updates Arranging and coordinating service visits Reviewing and organising contracts and responsibilities What you'll get in return Competitive salary 25 days holiday (up to 30 days with service) plus bank holidays Flexible holiday scheme Private healthcare scheme Pension scheme Employee owned business Wellbeing and employee assistance programme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Helps end users with technology and IT Productivity issues. Maintains computer equipment and keeps equipment updates. Enforces policies to promote data security. Functions ESSENTIAL • Image computers and equipment to company standards; • Deploy computer equipment to user desks; • Handle support calls in a polite and confident manner; • Log support calls in help desk system; • Troubleshoot hardware and software issues; • Handle end user IT support for both local and remote locations • Provide training to end user in the use of Outlook, Office and VPN connectivity for remote access. o Provide orientation and guidance to users on how to operate new and existing software and hardware equipment. • Maintain IT equipment stock levels; • Escalate issues to other IT staff where necessary; • Evaluate hardware and software to ensure the product will be an effective tool for the employee's job role. Write evaluations and recommendations for line manager and business manager for review. • Other work as delegated by Manager Client Services UK NON-ESSENTIAL • Assist with any other duties as and when required; • Undertake specific projects as instructed by management. Qualifications Qualifications REQUIRED GCE or Higher in: Maths; English; IT HNC (or equivalent) in a computer/technical related discipline (E) Experience in a computer or desktop support environment. DESIRED ITIL qualification (P) COMPTIA/MCP or other industry recognized qualification Demonstrable experience or equivalent combination of education and experience. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Apr 18, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Helps end users with technology and IT Productivity issues. Maintains computer equipment and keeps equipment updates. Enforces policies to promote data security. Functions ESSENTIAL • Image computers and equipment to company standards; • Deploy computer equipment to user desks; • Handle support calls in a polite and confident manner; • Log support calls in help desk system; • Troubleshoot hardware and software issues; • Handle end user IT support for both local and remote locations • Provide training to end user in the use of Outlook, Office and VPN connectivity for remote access. o Provide orientation and guidance to users on how to operate new and existing software and hardware equipment. • Maintain IT equipment stock levels; • Escalate issues to other IT staff where necessary; • Evaluate hardware and software to ensure the product will be an effective tool for the employee's job role. Write evaluations and recommendations for line manager and business manager for review. • Other work as delegated by Manager Client Services UK NON-ESSENTIAL • Assist with any other duties as and when required; • Undertake specific projects as instructed by management. Qualifications Qualifications REQUIRED GCE or Higher in: Maths; English; IT HNC (or equivalent) in a computer/technical related discipline (E) Experience in a computer or desktop support environment. DESIRED ITIL qualification (P) COMPTIA/MCP or other industry recognized qualification Demonstrable experience or equivalent combination of education and experience. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required. Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Provide Personal Development Plans, Objectives and Appraisals to direct reports. Work with an outsourced IT Service Desk (our Partner) to coordinate tickets, calls, incidents, and problems and MI. Act as Incident Manager and Team Leader as needed to maintain SLAs and good IT services. Deliver (Lead on) the Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, printers, AV equipment) - align to Desktop Strategy and logistics with our IT Partner. Working with the IT senior team and independently observe the IT provisions, elicit feedback through surveys and conversations; make recommendation to support continual improvement. Help with day-to-day Contract and Supplier Management activities Manage the Service levels around some key systems such as EPOS / CRM / + UI experience / Utility Systems Contribute to service reporting, such as daily, weekly, and monthly Service level reports. Use actionable insights to work with IT SMT to drive forward improvements in service. Work with IT department to drive forward how the business moves to better collaborate, create, and consume MICROSFT products, including the future of TEAMS, Power Platform and all the other Microsoft Office and 365 tools. Take the lead on improving IT facilities in the UK offices, e.g. Printers, AV equipment, TMS systems, EPOS, Phones etc. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Incident and Problem Resolution: experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders Experience working with complex enterprise technologies, Microsoft Based Desktop Services, and data networks. Strong knowledge of supporting end users in contact centre, sales, or utilities operations environments. Qualifications / Skills Required: ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of IT and technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Service Delivery Manager, we encourage you to find out more. Apply today!
Apr 18, 2024
Full time
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required. Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Provide Personal Development Plans, Objectives and Appraisals to direct reports. Work with an outsourced IT Service Desk (our Partner) to coordinate tickets, calls, incidents, and problems and MI. Act as Incident Manager and Team Leader as needed to maintain SLAs and good IT services. Deliver (Lead on) the Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, printers, AV equipment) - align to Desktop Strategy and logistics with our IT Partner. Working with the IT senior team and independently observe the IT provisions, elicit feedback through surveys and conversations; make recommendation to support continual improvement. Help with day-to-day Contract and Supplier Management activities Manage the Service levels around some key systems such as EPOS / CRM / + UI experience / Utility Systems Contribute to service reporting, such as daily, weekly, and monthly Service level reports. Use actionable insights to work with IT SMT to drive forward improvements in service. Work with IT department to drive forward how the business moves to better collaborate, create, and consume MICROSFT products, including the future of TEAMS, Power Platform and all the other Microsoft Office and 365 tools. Take the lead on improving IT facilities in the UK offices, e.g. Printers, AV equipment, TMS systems, EPOS, Phones etc. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Incident and Problem Resolution: experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders Experience working with complex enterprise technologies, Microsoft Based Desktop Services, and data networks. Strong knowledge of supporting end users in contact centre, sales, or utilities operations environments. Qualifications / Skills Required: ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of IT and technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Service Delivery Manager, we encourage you to find out more. Apply today!
IT Support Technician Technician 2 Rate£13.87/Hr LocationLeeds LS98 1FD Contract 9 Months (Full Time) Job Description: Position for Onsite Engineer based at First Direct Leeds. The IT Ambassador is a key role-customer facing and acting as the face of IT on site User Support: Proactive and re-active Maintenance on-site desktop IT equipment Support and basic troubleshooting of AV and meeting room tech Processing and completion of incident & requests for on -site users (predominantly swap/device deployment/collections) Occasional IMAC activity Key must have's: Ability to listen and understand client requirements and be able to guide them towards the correct resolution to strong communication skills and a high level of customer service. Required SkillsCan do attitude and a strong sense of teamwork business clearance is required Ability to complete deskside installs of monitors, docking stations, VDI, cables and adaptors, mice and keyboards Completion of user device deployment & configuration Familiarity with today's technologies used in the workplace (Windows 7 / 10, Office 2016, VPN's, BYOD, Jabber, OneNote, MS Teams, Zoom) Element of administration is required in the form of logging client issues and reporting back to the management teamFamiliarisation with AV meeting room support/connectivity is not essential but would be an advantage Will be willing to learn support of bespoke hardware / software used on customer sites familiar with logging requests / incidents (ServiceNow) Dress code: Dark smart trousers and ironed white shirt or white polo shirt are essential, black shoes Next StageConversation with a recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #
Apr 18, 2024
Contractor
IT Support Technician Technician 2 Rate£13.87/Hr LocationLeeds LS98 1FD Contract 9 Months (Full Time) Job Description: Position for Onsite Engineer based at First Direct Leeds. The IT Ambassador is a key role-customer facing and acting as the face of IT on site User Support: Proactive and re-active Maintenance on-site desktop IT equipment Support and basic troubleshooting of AV and meeting room tech Processing and completion of incident & requests for on -site users (predominantly swap/device deployment/collections) Occasional IMAC activity Key must have's: Ability to listen and understand client requirements and be able to guide them towards the correct resolution to strong communication skills and a high level of customer service. Required SkillsCan do attitude and a strong sense of teamwork business clearance is required Ability to complete deskside installs of monitors, docking stations, VDI, cables and adaptors, mice and keyboards Completion of user device deployment & configuration Familiarity with today's technologies used in the workplace (Windows 7 / 10, Office 2016, VPN's, BYOD, Jabber, OneNote, MS Teams, Zoom) Element of administration is required in the form of logging client issues and reporting back to the management teamFamiliarisation with AV meeting room support/connectivity is not essential but would be an advantage Will be willing to learn support of bespoke hardware / software used on customer sites familiar with logging requests / incidents (ServiceNow) Dress code: Dark smart trousers and ironed white shirt or white polo shirt are essential, black shoes Next StageConversation with a recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #
Compliance Administrator - Temporary Contract - £14.43/Hour - Glasgow Job Title: Compliance Administrator Location: UK Salary: Competitive Job Type: Full Time Job Description: The Compliance Administrator will work with the Facilities Services Manager to deliver a planned and corrective test, inspection, and maintenance service to statutory and mandatory building systems and assets at sites in accordance with laid down policy, procedures, and safe working practice. The Compliance Technician will be responsible for delivering a compliant estate of statutory and mandatory assets and systems in accordance with the appropriate legislative standard, business policy and procedure. Key Responsibilities: • Deliver planned test, inspection, and maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, and engineering standards.• Deliver a safe and compliant estate professionally and with integrity, identifying and removing risks in accordance with business policy and procedure for responsible remit.• Record and undertake corrective actions immediately were identified for nominated compliance remit.• Identify and record corrective actions through duty of care on behalf of the business that are outside compliance remit.• Deliver planned corrective maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, and engineering standards.• Undertake suitable risk assessment prior to undertaking corrective maintenance work and document in full to ensure and evidence safe working practise.• Ensure assets are appropriately certificated and timely in accordance with business policy and procedure.• Support workflow efficiency and liaise with the Operations, Compliance and Helpdesk for planned and corrective maintenance tasks management.• Ensure all test equipment is calibrated, suitably maintained and meets current regulations.• Ensure all relevant correspondence, records and files are appropriately maintained in accordance with business policy and procedure.• Ensure Site Activity Log Books are completed timely and accurately and are maintained in accordance with business policy and procedure.• Support the business in its continuous improvement cycle in compliance strategy and delivery.• Provide assistance, expert advice and guidance to customer base on request.• Provide support in producing ad-hoc compliance/ technical engineering reports as required.• Accountable for the completion of standard or non-standard tasks within compliance area.• Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster• Acts as part of a team to deliver activities which support technical and compliance objectives.• Manage a variety of tasks and plan accordingly within the short-term.• Makes decisions within parameters set by Technical Supervisor (Compliance) or Compliance Manager using job/specialist experience.• Maybe subject to regular local supervision of progress against results and escalates issues when required.• Interacts with stakeholders around specific work efforts and deliverables• Supports delivery of Health and Safety policy and standards• Supports the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility.• Supports the identification of ways to reduce cost.• Has awareness of cost/benefit as applicable to tasks performed• May work within a given budget.• Responsible use of company Purchase Card• May assist less experienced staff• Manages the delivery of a team and escalates individual performance issues. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Compliance Administrator - Temporary Contract - £14.43/Hour - Glasgow Job Title: Compliance Administrator Location: UK Salary: Competitive Job Type: Full Time Job Description: The Compliance Administrator will work with the Facilities Services Manager to deliver a planned and corrective test, inspection, and maintenance service to statutory and mandatory building systems and assets at sites in accordance with laid down policy, procedures, and safe working practice. The Compliance Technician will be responsible for delivering a compliant estate of statutory and mandatory assets and systems in accordance with the appropriate legislative standard, business policy and procedure. Key Responsibilities: • Deliver planned test, inspection, and maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, and engineering standards.• Deliver a safe and compliant estate professionally and with integrity, identifying and removing risks in accordance with business policy and procedure for responsible remit.• Record and undertake corrective actions immediately were identified for nominated compliance remit.• Identify and record corrective actions through duty of care on behalf of the business that are outside compliance remit.• Deliver planned corrective maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, and engineering standards.• Undertake suitable risk assessment prior to undertaking corrective maintenance work and document in full to ensure and evidence safe working practise.• Ensure assets are appropriately certificated and timely in accordance with business policy and procedure.• Support workflow efficiency and liaise with the Operations, Compliance and Helpdesk for planned and corrective maintenance tasks management.• Ensure all test equipment is calibrated, suitably maintained and meets current regulations.• Ensure all relevant correspondence, records and files are appropriately maintained in accordance with business policy and procedure.• Ensure Site Activity Log Books are completed timely and accurately and are maintained in accordance with business policy and procedure.• Support the business in its continuous improvement cycle in compliance strategy and delivery.• Provide assistance, expert advice and guidance to customer base on request.• Provide support in producing ad-hoc compliance/ technical engineering reports as required.• Accountable for the completion of standard or non-standard tasks within compliance area.• Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster• Acts as part of a team to deliver activities which support technical and compliance objectives.• Manage a variety of tasks and plan accordingly within the short-term.• Makes decisions within parameters set by Technical Supervisor (Compliance) or Compliance Manager using job/specialist experience.• Maybe subject to regular local supervision of progress against results and escalates issues when required.• Interacts with stakeholders around specific work efforts and deliverables• Supports delivery of Health and Safety policy and standards• Supports the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility.• Supports the identification of ways to reduce cost.• Has awareness of cost/benefit as applicable to tasks performed• May work within a given budget.• Responsible use of company Purchase Card• May assist less experienced staff• Manages the delivery of a team and escalates individual performance issues. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Location: London (Southwark)/Hybrid working available Role Purpose: As a Compliance Administrator, you will be responsible for the collation and storage of our compliance documentation and storage and the upkeep of data compliance based software packages. What you will be doing Verify that correct paperwork is uploaded timely on the CAFM system. Keeping updated the clients H&S software system controlling service partner accreditations and our own. Updating and reporting on the account H&S and training system. Compiling and maintaining account monthly portfolio reports and submitting to the deadline. Send out weekly reports on all compliance systems. Compiling and maintaining Engineers tool lists Support and grow our engineering admin function, optimising performance and introducing new/updating procedures. Order Uniforms and PPE for our Technicians. Support the Customer Service Team when required. What we will need from you You will be well organised, and competent in maintaining filing systems, paper & electronic (essential). Experienced in MS Office such as Word and Excel, Teams and SharePoint (essential). Excellent organisational skills, good time management and ability to meet deadlines (essential). Highly effective communication skills both verbally and in writing (essential). Highly efficient with the ability to prioritise tasks in a fast-moving environment (desirable). Experience of a similar role within an FM/Engineering environment (desirable) What you can expect from us Competitive salary Hours: 40 Per week Monday to Friday (8am to 5pm) 24 days holiday plus bank holidays Ability to buy and sell holidays buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities Company Information We re Integral, part of JLL. We re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK. If you re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Integral and JLL! You ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you
Apr 18, 2024
Full time
Location: London (Southwark)/Hybrid working available Role Purpose: As a Compliance Administrator, you will be responsible for the collation and storage of our compliance documentation and storage and the upkeep of data compliance based software packages. What you will be doing Verify that correct paperwork is uploaded timely on the CAFM system. Keeping updated the clients H&S software system controlling service partner accreditations and our own. Updating and reporting on the account H&S and training system. Compiling and maintaining account monthly portfolio reports and submitting to the deadline. Send out weekly reports on all compliance systems. Compiling and maintaining Engineers tool lists Support and grow our engineering admin function, optimising performance and introducing new/updating procedures. Order Uniforms and PPE for our Technicians. Support the Customer Service Team when required. What we will need from you You will be well organised, and competent in maintaining filing systems, paper & electronic (essential). Experienced in MS Office such as Word and Excel, Teams and SharePoint (essential). Excellent organisational skills, good time management and ability to meet deadlines (essential). Highly effective communication skills both verbally and in writing (essential). Highly efficient with the ability to prioritise tasks in a fast-moving environment (desirable). Experience of a similar role within an FM/Engineering environment (desirable) What you can expect from us Competitive salary Hours: 40 Per week Monday to Friday (8am to 5pm) 24 days holiday plus bank holidays Ability to buy and sell holidays buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities Company Information We re Integral, part of JLL. We re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK. If you re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Integral and JLL! You ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you
2nd Line IT Support Technician A fantastic opportunity to be part of an innovative and forward thinking organisation within the scope of IT and Technology. Conquip Engineering Group has be voted "Great Place to Work" two years in a row and this is testament to the talented team members and positive culture we have in place. As such, we are now looking for a talented 2nd Line IT support technician to join us on a permanent basis, this vacancy will be based within our Alton HQ ! Main Purpose of the Role As a 2nd Line IT Support Technician at Conquip you will work closely with the Technology Service & Operations Manager and the Business Systems Manager to assist them in providing high-quality support to the business, both remotely and on-premises. In addition, you will be involved in various infrastructure and system implementation projects, including but not limited to server migrations, network configurations and VoIP phone system improvements. You will play a key part in ensuring that every team member at Conquip is equipped with the technology and associated training they need to fulfil their role to the best of their ability. Key Roles and Responsibilities Provide extraordinary customer service and support on incoming calls and escalated tickets, both on-site and remotely as required, ensuring timely and solid resolution of their issues by making use of remote access and diagnostic tools. Record, track, and document the Service Desk problem solving process including actions taken through to the final resolution. Organise incident and request priorities to ensure SLAs are met. Configure and/or install hardware and software components as required by the company. Run preventative maintenance activities. Assist with the New Starter and Leaver processes by configuring and supplying or retrieving hardware and software as required, whilst also taking part in new starter training for basic IT needs. Manage antivirus, web and email filtering software in partnership with external IT Support partners. Keep up to date with security best practices. Assist in identifying infrastructure upgrades or projects, and propose improvement plans to IT Management. Assist with the implementation of business change projects as required. Maintain and support network hardware, wireless networks, access control systems, mobile device management, remote access services, data backup and restoration services and other key IT infrastructure components as required. Maintain collaboration with 3rd party technology suppliers. Provide a proactive point of contact within the IT team for Conquip team members based at head office and in satellite depots and remote locations alike. Learn aspects of the multiple systems that support Conquip and share knowledge willingly. Role Requirements: A minimum of 3 years previous experience within an IT support position. Excellent Office 365 knowledge (including One Drive, SharePoint & Exchange). Experience in deploying and troubleshooting Windows OS for both servers and workstations. Strong understanding of Active Directory, Azure Active Directory and Hyper-V configuration and management. Server 2016, 2019 & 2022 administration experience. Experience in network device management such as printers, firewalls, switches and routers. Desktop & Laptop repair and troubleshooting. DNS, DHCP, VPN, LAN, WAN troubleshooting and implementation. Ability to juggle and prioritise multiple tasks within a collaborative team environment. Strong communication & interpersonal skills. Proficient in both spoken and written English Highly self-motivated with the ability to make decisions and work unsupervised. Adaptable and willing to do what it takes to get the job done. Flexible approach to working hours to meet deadlines. Candidates must hold a current UK driving license and have access to their own vehicle. Willing to travel to other UK offices/depots when required. Qualifications Degree educated- desirable but not essential and/or suitable comparable and demonstrable role experience and capability Microsoft 365 Certified: Enterprise Administrator Expert (MS-101 & MS-102) Microsoft Azure experience including AZ-104 certification (desirable but not essential) Key Personality Traits Required Evident interest in and aptitude for IT, business systems and networks Good communicator. Technologically competent. Quick learner and capable researcher. Systematic problem solver. Professional and respectful conduct towards internal customers as well as external stakeholders. Can prioritise and organise time. Comfortable working autonomously or as part of a team. Willing to get involved in any project with a view to helping move the company forwards. Should you wish to apply for this vacancy, please submit an application to this advert for immediate consideration, or reach out to our Head of Recruitment for an informal discussion around the role. We look forward to hearing from you, Team Conquip
Apr 18, 2024
Full time
2nd Line IT Support Technician A fantastic opportunity to be part of an innovative and forward thinking organisation within the scope of IT and Technology. Conquip Engineering Group has be voted "Great Place to Work" two years in a row and this is testament to the talented team members and positive culture we have in place. As such, we are now looking for a talented 2nd Line IT support technician to join us on a permanent basis, this vacancy will be based within our Alton HQ ! Main Purpose of the Role As a 2nd Line IT Support Technician at Conquip you will work closely with the Technology Service & Operations Manager and the Business Systems Manager to assist them in providing high-quality support to the business, both remotely and on-premises. In addition, you will be involved in various infrastructure and system implementation projects, including but not limited to server migrations, network configurations and VoIP phone system improvements. You will play a key part in ensuring that every team member at Conquip is equipped with the technology and associated training they need to fulfil their role to the best of their ability. Key Roles and Responsibilities Provide extraordinary customer service and support on incoming calls and escalated tickets, both on-site and remotely as required, ensuring timely and solid resolution of their issues by making use of remote access and diagnostic tools. Record, track, and document the Service Desk problem solving process including actions taken through to the final resolution. Organise incident and request priorities to ensure SLAs are met. Configure and/or install hardware and software components as required by the company. Run preventative maintenance activities. Assist with the New Starter and Leaver processes by configuring and supplying or retrieving hardware and software as required, whilst also taking part in new starter training for basic IT needs. Manage antivirus, web and email filtering software in partnership with external IT Support partners. Keep up to date with security best practices. Assist in identifying infrastructure upgrades or projects, and propose improvement plans to IT Management. Assist with the implementation of business change projects as required. Maintain and support network hardware, wireless networks, access control systems, mobile device management, remote access services, data backup and restoration services and other key IT infrastructure components as required. Maintain collaboration with 3rd party technology suppliers. Provide a proactive point of contact within the IT team for Conquip team members based at head office and in satellite depots and remote locations alike. Learn aspects of the multiple systems that support Conquip and share knowledge willingly. Role Requirements: A minimum of 3 years previous experience within an IT support position. Excellent Office 365 knowledge (including One Drive, SharePoint & Exchange). Experience in deploying and troubleshooting Windows OS for both servers and workstations. Strong understanding of Active Directory, Azure Active Directory and Hyper-V configuration and management. Server 2016, 2019 & 2022 administration experience. Experience in network device management such as printers, firewalls, switches and routers. Desktop & Laptop repair and troubleshooting. DNS, DHCP, VPN, LAN, WAN troubleshooting and implementation. Ability to juggle and prioritise multiple tasks within a collaborative team environment. Strong communication & interpersonal skills. Proficient in both spoken and written English Highly self-motivated with the ability to make decisions and work unsupervised. Adaptable and willing to do what it takes to get the job done. Flexible approach to working hours to meet deadlines. Candidates must hold a current UK driving license and have access to their own vehicle. Willing to travel to other UK offices/depots when required. Qualifications Degree educated- desirable but not essential and/or suitable comparable and demonstrable role experience and capability Microsoft 365 Certified: Enterprise Administrator Expert (MS-101 & MS-102) Microsoft Azure experience including AZ-104 certification (desirable but not essential) Key Personality Traits Required Evident interest in and aptitude for IT, business systems and networks Good communicator. Technologically competent. Quick learner and capable researcher. Systematic problem solver. Professional and respectful conduct towards internal customers as well as external stakeholders. Can prioritise and organise time. Comfortable working autonomously or as part of a team. Willing to get involved in any project with a view to helping move the company forwards. Should you wish to apply for this vacancy, please submit an application to this advert for immediate consideration, or reach out to our Head of Recruitment for an informal discussion around the role. We look forward to hearing from you, Team Conquip
Job Title: Architectural CAD Technician Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: The Glasdon Group is a market leader in the design and supply of a wide range of environmental and safety products, including street furniture, recycling products, road safety equipment, winter safety products, water safety products, shelters and modular buildings/housings. About The Role: To meet our growth objectives, we are currently recruiting for an Architectural Technician to advance the development of new products within our Modular Buildings and Housings Division. The successful candidates will need to demonstrate a methodical approach to design and problem solving that can be applied to finding innovative turnkey / modular solutions using responsibly sourced and recycled materials throughout. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities and benefits, then this role provides an excellent opportunity for meaningful long-term career development. Duties and Responsibilities: Advise, support and lead on the design and development of new Modular Buildings and Housings systems Sketching and drawing ideas and concepts Develop your ideas from concept to production Liaison with senior management and wide range of stakeholders Client visitations and market research for contemporary off-site construction methods and modular solutions Problem solving and innovation Reviewing and preparation of design drawings Project Management About You: Hold a relevant Degree, HNC or HND level qualification Ideally 2-5 years post-qualification experience Proficient with IT Systems, Solidworks (preferred), AutoCAD, Autodesk REVIT and BIM Be methodical, self-motivated and pro-active towards design and problem solving An effective collaborator and team player Knowledge of UK Building Regulations, planning legislation, construction detailing, sustainability carbon neutral and net-zero initiatives Keen eye for detail Passionate for aesthetics and architectural sectors and off-site construction methods Hold a valid UK driving licence Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programme Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site Caf Free on-site parking Please click the APPLY button to submit your CV for this role. Candidates with experience of: Architectural Design Consultant, Architectural Technician, Architect, Architect Assistant, Trainee Architect, Building Surveyor Modular Buildings & Housings, Modular Design, Product Design, Manufacturing, Building Regulations, Solidworks, AutoCAD, Autodesk REVIT, BIM, Architecture, Drawing, Degree, HNC, HND, Planning, Project Management, Construction, Sustainable Materials, Sourcing, Communication, Innovation and Recycling may also be considered for the role. The Glasdon Group Limited is an equal opportunities employer.
Apr 18, 2024
Full time
Job Title: Architectural CAD Technician Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: The Glasdon Group is a market leader in the design and supply of a wide range of environmental and safety products, including street furniture, recycling products, road safety equipment, winter safety products, water safety products, shelters and modular buildings/housings. About The Role: To meet our growth objectives, we are currently recruiting for an Architectural Technician to advance the development of new products within our Modular Buildings and Housings Division. The successful candidates will need to demonstrate a methodical approach to design and problem solving that can be applied to finding innovative turnkey / modular solutions using responsibly sourced and recycled materials throughout. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities and benefits, then this role provides an excellent opportunity for meaningful long-term career development. Duties and Responsibilities: Advise, support and lead on the design and development of new Modular Buildings and Housings systems Sketching and drawing ideas and concepts Develop your ideas from concept to production Liaison with senior management and wide range of stakeholders Client visitations and market research for contemporary off-site construction methods and modular solutions Problem solving and innovation Reviewing and preparation of design drawings Project Management About You: Hold a relevant Degree, HNC or HND level qualification Ideally 2-5 years post-qualification experience Proficient with IT Systems, Solidworks (preferred), AutoCAD, Autodesk REVIT and BIM Be methodical, self-motivated and pro-active towards design and problem solving An effective collaborator and team player Knowledge of UK Building Regulations, planning legislation, construction detailing, sustainability carbon neutral and net-zero initiatives Keen eye for detail Passionate for aesthetics and architectural sectors and off-site construction methods Hold a valid UK driving licence Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programme Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site Caf Free on-site parking Please click the APPLY button to submit your CV for this role. Candidates with experience of: Architectural Design Consultant, Architectural Technician, Architect, Architect Assistant, Trainee Architect, Building Surveyor Modular Buildings & Housings, Modular Design, Product Design, Manufacturing, Building Regulations, Solidworks, AutoCAD, Autodesk REVIT, BIM, Architecture, Drawing, Degree, HNC, HND, Planning, Project Management, Construction, Sustainable Materials, Sourcing, Communication, Innovation and Recycling may also be considered for the role. The Glasdon Group Limited is an equal opportunities employer.
Maintenance Technician Monday to Friday 37 hours per week Permanent Middlesbrough Up to £29,212 per annum depending on experience The Maintenance Technician will report directly to the Technical Team Leader in providing an efficient and effective mechanical maintenance service across the College buildings. You will be part of a supportive team in a positive environment and will enjoy excellent staff benefits. To carry out Preventative and Reactive maintenance. Liaise with and support contractors, supervise and support apprentices. To carry out work to ensure compliance with Level 8 risk assessments. To carry out in service checks, service, and replacement of thermostatic mixing valves. To progress individual actions assigned under Departmental Work Plans. To ensure the Facilities Management Department meets its Service Level Agreements requirements and to ensure all Service Desk requests are completed in agreed timescales. To attend Workforce Development events and keep up to date with new technologies as appropriate to the roles and Workforce Development analysis. To act as Systems Specialist on the College's Mechanical systems. To ensure fault reports and requests are escalated when required according to agreed protocols/routes. To carry out assigned duties at any premises or events for which College has a presence. To ensure equipment deployment and installations are carried out to acceptable safety standards. Be diligent and proactive and follow procedures regarding equipment and building security Requirements One of (or the equivalent to one of): NVQ Diploma in Engineering Maintenance NVQ Extended Diploma in Engineering Maintenance An Ordinary National Certificate (ONC) in Engineering Level 3 (NVQ) Diploma in Electro-technical Services (Mechanical Maintenance) Carrying out works off mobile elevated working platforms (MEWPs). Produce and follow safe working procedures including risk assessment and COSHH.
Apr 18, 2024
Full time
Maintenance Technician Monday to Friday 37 hours per week Permanent Middlesbrough Up to £29,212 per annum depending on experience The Maintenance Technician will report directly to the Technical Team Leader in providing an efficient and effective mechanical maintenance service across the College buildings. You will be part of a supportive team in a positive environment and will enjoy excellent staff benefits. To carry out Preventative and Reactive maintenance. Liaise with and support contractors, supervise and support apprentices. To carry out work to ensure compliance with Level 8 risk assessments. To carry out in service checks, service, and replacement of thermostatic mixing valves. To progress individual actions assigned under Departmental Work Plans. To ensure the Facilities Management Department meets its Service Level Agreements requirements and to ensure all Service Desk requests are completed in agreed timescales. To attend Workforce Development events and keep up to date with new technologies as appropriate to the roles and Workforce Development analysis. To act as Systems Specialist on the College's Mechanical systems. To ensure fault reports and requests are escalated when required according to agreed protocols/routes. To carry out assigned duties at any premises or events for which College has a presence. To ensure equipment deployment and installations are carried out to acceptable safety standards. Be diligent and proactive and follow procedures regarding equipment and building security Requirements One of (or the equivalent to one of): NVQ Diploma in Engineering Maintenance NVQ Extended Diploma in Engineering Maintenance An Ordinary National Certificate (ONC) in Engineering Level 3 (NVQ) Diploma in Electro-technical Services (Mechanical Maintenance) Carrying out works off mobile elevated working platforms (MEWPs). Produce and follow safe working procedures including risk assessment and COSHH.
Job Title: Data Centre Engineer Location: Maidstone Salary: £24k - £28k Job Type: Full time, Permanent This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. About Us: Custodian Data Centres is an award-winning innovative Data Centre, Network & Cloud services provider based in Maidstone & Dartford, Kent. We are seeking a Data Centre Engineer to join our forever growing team. We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. We design, build and manage everything in house, you'll be part of the team behind this. The Role: We have an opportunity within our DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both our Maidstone & Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the datacentre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, we will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: Providing support & remote hands for clients Running & testing cables for the network and infrastructure Diagnosing and resolving hardware issues Use of monitoring systems to identify potential issues Network and workstation troubleshooting Proactively working to update and process tickets within our system This role will suit someone who is a self-starter and has the right attitude to learn and move forwards, as we will provide training where required. The successful applicant will: Have excellent communication skills Have a keen attention to detail and a strong customer service orientation Have good IT troubleshooting skills Have good analytical skills Have basic knowledge of Windows and Linux environments Have a basic understanding of computer networking Have a full UK driving licence and be willing to commute to both our premises in Dartford and Maidstone easily What We Offer / Benefits: Night Shift Allowance per night shift worked A challenging and rewarding environment The opportunity to learn new technologies Private health insurance after completion of probationary period Free secure onsite parking Encouraged personal development Up to 28 Days Paid Holiday (Extra based on length of service) Free U-Space for staff members Top of the range Cisco Lab onsite Generous pension scheme Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc) Please Note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT helpdesk technician, systems engineer, helpdesk support, junior network engineer, Data Center Engineer, Data Center Operations Specialist, Data Center Infrastructure Engineer, Data Center Systems Engineer, Data Center Technician, Data Center Network Engineer, will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Data Centre Engineer Location: Maidstone Salary: £24k - £28k Job Type: Full time, Permanent This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. About Us: Custodian Data Centres is an award-winning innovative Data Centre, Network & Cloud services provider based in Maidstone & Dartford, Kent. We are seeking a Data Centre Engineer to join our forever growing team. We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. We design, build and manage everything in house, you'll be part of the team behind this. The Role: We have an opportunity within our DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both our Maidstone & Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the datacentre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, we will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: Providing support & remote hands for clients Running & testing cables for the network and infrastructure Diagnosing and resolving hardware issues Use of monitoring systems to identify potential issues Network and workstation troubleshooting Proactively working to update and process tickets within our system This role will suit someone who is a self-starter and has the right attitude to learn and move forwards, as we will provide training where required. The successful applicant will: Have excellent communication skills Have a keen attention to detail and a strong customer service orientation Have good IT troubleshooting skills Have good analytical skills Have basic knowledge of Windows and Linux environments Have a basic understanding of computer networking Have a full UK driving licence and be willing to commute to both our premises in Dartford and Maidstone easily What We Offer / Benefits: Night Shift Allowance per night shift worked A challenging and rewarding environment The opportunity to learn new technologies Private health insurance after completion of probationary period Free secure onsite parking Encouraged personal development Up to 28 Days Paid Holiday (Extra based on length of service) Free U-Space for staff members Top of the range Cisco Lab onsite Generous pension scheme Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc) Please Note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT helpdesk technician, systems engineer, helpdesk support, junior network engineer, Data Center Engineer, Data Center Operations Specialist, Data Center Infrastructure Engineer, Data Center Systems Engineer, Data Center Technician, Data Center Network Engineer, will also be considered for this role.
Job Title: 3D CAD Technician - Autodesk Inventor Professional (iLogic and Vault) Salary: Negotiable/dependent on experience Job Type: Sub-Contract basis Company details: F-CAD Ltd is a Glasgow-based Computer-Aided Design Services Company with big aspirations for growth and in the process of expanding our small but dynamic team. Our company culture is built on innovation, collaboration, and a passion for excellence. We are currently seeking an experienced 3D CAD technician who is proficient in Autodesk Inventor Professional with iLogic and Vault, to join our team on a sub-contract basis initially with the future prospect of full-time employment. Role Overview: As an experienced 3D CAD technician, you will play a crucial role in our project delivery process. Collaborating closely with our team and clients, you will utilise your expertise using Autodesk Inventor Professional to produce accurate and detailed 3D models, dimensioned manufacturing drawings and be experienced in the automating process and the creation of Parametric Assembly Models. Key Responsibilities: Utilise Autodesk Inventor Professional to create detailed 3D models and dimensioned manufacturing drawings based on client information/data files/engineering and GA drawings. Ability to create Parametric Assembly Models and be proficient in the use of iLogic. Generate assembly drawings, Bills of Material and Fitting /Assembly Instructions. Address requests for information (RFIs) and technical queries (TQs) as needed. Collaborate closely with clients, including potential site visits, to ensure project requirements are met. Qualifications and skills: Essential: Proficiency in Autodesk Inventor Professional software with iLogic & experience using Autodesk Vault. An engineering qualification is preferred, but not essential. However, a good understanding of general engineering principles and material selection is a necessity. Ability to create parametric assembly models and have experience with the automating processes. Experience with geometric dimensioning and tolerancing (GD&T) Experience with Surface Based Modelling and working with Point Cloud and Laser Scanned Models. Experience with aerofoils is preferred. Experience reading architectural drawings is preferred. Experience with timber and GRP products is preferred. Ability to work under pressure to meet tight deadlines. Excellent communication skills. Exceptional attention to detail and pride in workmanship. Organised with the ability to prioritise tasks.
Apr 18, 2024
Contractor
Job Title: 3D CAD Technician - Autodesk Inventor Professional (iLogic and Vault) Salary: Negotiable/dependent on experience Job Type: Sub-Contract basis Company details: F-CAD Ltd is a Glasgow-based Computer-Aided Design Services Company with big aspirations for growth and in the process of expanding our small but dynamic team. Our company culture is built on innovation, collaboration, and a passion for excellence. We are currently seeking an experienced 3D CAD technician who is proficient in Autodesk Inventor Professional with iLogic and Vault, to join our team on a sub-contract basis initially with the future prospect of full-time employment. Role Overview: As an experienced 3D CAD technician, you will play a crucial role in our project delivery process. Collaborating closely with our team and clients, you will utilise your expertise using Autodesk Inventor Professional to produce accurate and detailed 3D models, dimensioned manufacturing drawings and be experienced in the automating process and the creation of Parametric Assembly Models. Key Responsibilities: Utilise Autodesk Inventor Professional to create detailed 3D models and dimensioned manufacturing drawings based on client information/data files/engineering and GA drawings. Ability to create Parametric Assembly Models and be proficient in the use of iLogic. Generate assembly drawings, Bills of Material and Fitting /Assembly Instructions. Address requests for information (RFIs) and technical queries (TQs) as needed. Collaborate closely with clients, including potential site visits, to ensure project requirements are met. Qualifications and skills: Essential: Proficiency in Autodesk Inventor Professional software with iLogic & experience using Autodesk Vault. An engineering qualification is preferred, but not essential. However, a good understanding of general engineering principles and material selection is a necessity. Ability to create parametric assembly models and have experience with the automating processes. Experience with geometric dimensioning and tolerancing (GD&T) Experience with Surface Based Modelling and working with Point Cloud and Laser Scanned Models. Experience with aerofoils is preferred. Experience reading architectural drawings is preferred. Experience with timber and GRP products is preferred. Ability to work under pressure to meet tight deadlines. Excellent communication skills. Exceptional attention to detail and pride in workmanship. Organised with the ability to prioritise tasks.
Revit Technician, MEP / Building Services £30k - £40k + Excellent benefits Portsmouth, Hampshire, Hybrid Working (2 days at home) Revit / AutoCAD / MEP / Building Services This revit technician role is to join a design consultancy specialising in mechanical, electrical and public health (MEP) engineering. They work on some of the largest and highest profile projects in the industry with leading architects, designers and contractors and have an excellent reputation for delivery, quality and reliability of their services. They have a friendly and professional environment and you will work closely with design engineers and other professionals. Responsibilities Include Develop sketches and concepts into drawing details with understanding of the engineering practices behind them. Work closely with project teams to deliver BIM Assist in the development of systems and procedures to ensure that the CAD system is used effectively. Provide guidance and advice to design Engineers on the planning and management of Revit techniques. Prepare technical schedules. Experience Required Experience of Revit MEP and construction information technology. Awareness of the following software/addins: Revit, Autocad, Navisworks Experience working with Autodesk Revit MEP software An interest in digital design tools and scripting to improve efficiency and workflows.
Apr 18, 2024
Full time
Revit Technician, MEP / Building Services £30k - £40k + Excellent benefits Portsmouth, Hampshire, Hybrid Working (2 days at home) Revit / AutoCAD / MEP / Building Services This revit technician role is to join a design consultancy specialising in mechanical, electrical and public health (MEP) engineering. They work on some of the largest and highest profile projects in the industry with leading architects, designers and contractors and have an excellent reputation for delivery, quality and reliability of their services. They have a friendly and professional environment and you will work closely with design engineers and other professionals. Responsibilities Include Develop sketches and concepts into drawing details with understanding of the engineering practices behind them. Work closely with project teams to deliver BIM Assist in the development of systems and procedures to ensure that the CAD system is used effectively. Provide guidance and advice to design Engineers on the planning and management of Revit techniques. Prepare technical schedules. Experience Required Experience of Revit MEP and construction information technology. Awareness of the following software/addins: Revit, Autocad, Navisworks Experience working with Autodesk Revit MEP software An interest in digital design tools and scripting to improve efficiency and workflows.
Job Title: Head of Digital Operations Location: London & Newcastle Employment type: Full time & Permanent Salary: £80k more may be available for exceptional candidates About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects, and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ approx. 1,000 people, most of whom are qualified accountants, trainees, or technicians. The organisation comprises two service lines: financial audit, and value for money (VFM) audit and has a strong core of highly talented corporate teams. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people can develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. Introduction: Head of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End User & Infrastructure Computing (EUIC), network & connectivity management and leading an internal technical operations team. The Head of Digital Operations is responsible for the operational effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. This also includes ensuring that all digital service provision meets or exceeds the performance targets, service standards and the digital needs of the organisation. This role reports into the Head of IT. This team consists of circa ten permanent team members and a number of externally managed support service providers. Managed support contracts boost support capacity and capability and cost in the region of £1.5m annually. The digital estate comprises circa 1,500 users in offices in London, Newcastle, and remote users anywhere in the world. This role requires regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital connectivity, security, and operational integrity. Ensuring the availability, accessibility, security, and operational effectiveness of all NAO digital systems, equipment, services, environments & networks. Through active service monitoring and response management during core operational hours (8am - 6pm working days) and alert monitoring and escalation responses outside of core hours. To ensure that all incidents and service requests are responded to and resolved within agreed SLAs, to appropriate quality thresholds, meeting, or exceeding customer satisfaction targets. To manage major incidents, expediate resolutions and own major incident review. Own Problem & Change management, ensuring changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. Lead all ITIL processes across NAO DS Teams for all technical services. Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing relevant technology roadmaps, architectural diagrams, high/low level service design diagrams for the NAO's DS Operations technology. To oversee and direct supplier and contract management of DS managed service contracts. Fostering a collaborative approach, ensuring suppliers deliver against contractual obligations whilst adopting a continuous improvement ethos. This includes devising supplier KPIs/SLAs, managing, tracking, and reporting on supplier performance. Foster a culture of innovation, collaboration, and customer-centricity within the DSOperations team. Own and maintain DS Operations activities and drive continuous improvements in technology operations, addressing stability issues, enhancing service quality, and ensuring alignment with long term business needs. Team Responsibilities - Ensure all DS Operations Team members have clear roles, responsibilities, and accountabilities. Agreeing annual objectives and goals, ensuring team level objectives are met and that there is cohesive and joined up working between and across suppliers and NAO teams. Manage team performance, ensuring alignment with NAO and DS values. Implement and manage personal development plans to foster growth and potential. People Management including training, coaching, development, recruiting, workload management and performance coaching. Team knowledge share and guidance provided to address any single points of failure/success. Effective succession planning and capacity / capability management to ensured continued service delivery and continuous improvement for DS Operations Work planning and forecasting across the team to ensure operational activities are fully resourced and funded as the organisation requires. Supplier & Commercial Management - Establish strategic partnerships with key business partners, managing performance and vendor relationships. Ensure suppliers deliver in line with commercial obligations and service levels. Manage and report contract performance including breaches and necessary responses, such as milestone/performance payments or service credits (depending on contract) Have in-depth knowledge of relevant external regulations and internal processes, as well as all contract schedules together with their interdependencies and primacy. Including a thorough understanding of the protections and levers available to the NAO within supplier contracts , together with when and how to invoke them. Working with the DS Commercial and Business Management team and NAO Central Procurement Team to procure, manage and direct all large DS Managed service contracts. Ensuring that NAO contract management systems are kept up to date about current contracts and the pipeline of future contracts. Ensure that supplier service levels remain relevant to the NAO, manage all contract documentation and correspondence, overseeing all contract variations, extensions, closures etc. Ensure that invoicing is accurate, maintaining a forward schedule of recurring tasks and future deliverables and change related activity. Tools - Operating as primary internal customer for the NAO's ServiceNow (SN) implementation, determining how SN should be designed and configured for optimal use by DS Operations (and wider teams) and in-turn overseeing that all DS teams are using the tool in an optimal manner. Ensuring that all knowledge & guidance articles are up to date and effective. Ensuring quality information is captured within SN, ensuring that internal and supplier teams complete all tags and records with an appropriate level of detail. Driving automation and efficiencies using SN and other technical tools. Enable the team to work more proactively rather than reactively. Maintaining current and future tooling roadmaps for the DS IT Operations function, through proactive horizon scanning and active management of tooling legacy statuses and related enterprise debt Corporate Technology - Ensuring that all technologies used by the NAO are available as required, have the appropriate level of access & licensing, incorporate the necessary level of security, have sufficient infrastructure or bandwidth capacity to remain operational. Monitoring forward forecasts of staffing numbers from NAO HR to ensure that corporate licensing remains adequate and appropriate. Monitor IT infrastructure and application metrics relating to performance, capacity, utilisation, and availability. Reporting on performance against agreed targets. Responding ahead of potential issue trigger points Working closely with the DS Portfolio Manager, Delivery managers and technical Team Leads ensuring a smooth and successful transition of change projects, projects, and CIinto operation running & support. Personal skills: Self-starter with energy and enthusiasm for driving continuous improvement and organisational learning. Organised and structured, with excellent attention to detail and the ability to prioritise and plan. Good emotional intelligence skills, ability to empathise with customer, team, and supplier challenges and to coach internal teams and external suppliers to effective delivery. Well-developed negotiating skills . click apply for full job details
Apr 18, 2024
Full time
Job Title: Head of Digital Operations Location: London & Newcastle Employment type: Full time & Permanent Salary: £80k more may be available for exceptional candidates About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects, and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ approx. 1,000 people, most of whom are qualified accountants, trainees, or technicians. The organisation comprises two service lines: financial audit, and value for money (VFM) audit and has a strong core of highly talented corporate teams. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people can develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. Introduction: Head of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End User & Infrastructure Computing (EUIC), network & connectivity management and leading an internal technical operations team. The Head of Digital Operations is responsible for the operational effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. This also includes ensuring that all digital service provision meets or exceeds the performance targets, service standards and the digital needs of the organisation. This role reports into the Head of IT. This team consists of circa ten permanent team members and a number of externally managed support service providers. Managed support contracts boost support capacity and capability and cost in the region of £1.5m annually. The digital estate comprises circa 1,500 users in offices in London, Newcastle, and remote users anywhere in the world. This role requires regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital connectivity, security, and operational integrity. Ensuring the availability, accessibility, security, and operational effectiveness of all NAO digital systems, equipment, services, environments & networks. Through active service monitoring and response management during core operational hours (8am - 6pm working days) and alert monitoring and escalation responses outside of core hours. To ensure that all incidents and service requests are responded to and resolved within agreed SLAs, to appropriate quality thresholds, meeting, or exceeding customer satisfaction targets. To manage major incidents, expediate resolutions and own major incident review. Own Problem & Change management, ensuring changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. Lead all ITIL processes across NAO DS Teams for all technical services. Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing relevant technology roadmaps, architectural diagrams, high/low level service design diagrams for the NAO's DS Operations technology. To oversee and direct supplier and contract management of DS managed service contracts. Fostering a collaborative approach, ensuring suppliers deliver against contractual obligations whilst adopting a continuous improvement ethos. This includes devising supplier KPIs/SLAs, managing, tracking, and reporting on supplier performance. Foster a culture of innovation, collaboration, and customer-centricity within the DSOperations team. Own and maintain DS Operations activities and drive continuous improvements in technology operations, addressing stability issues, enhancing service quality, and ensuring alignment with long term business needs. Team Responsibilities - Ensure all DS Operations Team members have clear roles, responsibilities, and accountabilities. Agreeing annual objectives and goals, ensuring team level objectives are met and that there is cohesive and joined up working between and across suppliers and NAO teams. Manage team performance, ensuring alignment with NAO and DS values. Implement and manage personal development plans to foster growth and potential. People Management including training, coaching, development, recruiting, workload management and performance coaching. Team knowledge share and guidance provided to address any single points of failure/success. Effective succession planning and capacity / capability management to ensured continued service delivery and continuous improvement for DS Operations Work planning and forecasting across the team to ensure operational activities are fully resourced and funded as the organisation requires. Supplier & Commercial Management - Establish strategic partnerships with key business partners, managing performance and vendor relationships. Ensure suppliers deliver in line with commercial obligations and service levels. Manage and report contract performance including breaches and necessary responses, such as milestone/performance payments or service credits (depending on contract) Have in-depth knowledge of relevant external regulations and internal processes, as well as all contract schedules together with their interdependencies and primacy. Including a thorough understanding of the protections and levers available to the NAO within supplier contracts , together with when and how to invoke them. Working with the DS Commercial and Business Management team and NAO Central Procurement Team to procure, manage and direct all large DS Managed service contracts. Ensuring that NAO contract management systems are kept up to date about current contracts and the pipeline of future contracts. Ensure that supplier service levels remain relevant to the NAO, manage all contract documentation and correspondence, overseeing all contract variations, extensions, closures etc. Ensure that invoicing is accurate, maintaining a forward schedule of recurring tasks and future deliverables and change related activity. Tools - Operating as primary internal customer for the NAO's ServiceNow (SN) implementation, determining how SN should be designed and configured for optimal use by DS Operations (and wider teams) and in-turn overseeing that all DS teams are using the tool in an optimal manner. Ensuring that all knowledge & guidance articles are up to date and effective. Ensuring quality information is captured within SN, ensuring that internal and supplier teams complete all tags and records with an appropriate level of detail. Driving automation and efficiencies using SN and other technical tools. Enable the team to work more proactively rather than reactively. Maintaining current and future tooling roadmaps for the DS IT Operations function, through proactive horizon scanning and active management of tooling legacy statuses and related enterprise debt Corporate Technology - Ensuring that all technologies used by the NAO are available as required, have the appropriate level of access & licensing, incorporate the necessary level of security, have sufficient infrastructure or bandwidth capacity to remain operational. Monitoring forward forecasts of staffing numbers from NAO HR to ensure that corporate licensing remains adequate and appropriate. Monitor IT infrastructure and application metrics relating to performance, capacity, utilisation, and availability. Reporting on performance against agreed targets. Responding ahead of potential issue trigger points Working closely with the DS Portfolio Manager, Delivery managers and technical Team Leads ensuring a smooth and successful transition of change projects, projects, and CIinto operation running & support. Personal skills: Self-starter with energy and enthusiasm for driving continuous improvement and organisational learning. Organised and structured, with excellent attention to detail and the ability to prioritise and plan. Good emotional intelligence skills, ability to empathise with customer, team, and supplier challenges and to coach internal teams and external suppliers to effective delivery. Well-developed negotiating skills . click apply for full job details
Job Title: 3D CAD Technician - Autodesk Inventor Professional (iLogic and Vault) Salary: Negotiable/dependent on experience Job Type: Sub-Contract basis Company details: F-CAD Ltd is a Glasgow-based Computer-Aided Design Services Company with big aspirations for growth and in the process of expanding our small but dynamic team. Our company culture is built on innovation, collaboration, and a passion for excellence. We are currently seeking an experienced 3D CAD technician who is proficient in Autodesk Inventor Professional with iLogic and Vault, to join our team on a sub-contract basis initially with the future prospect of full-time employment. Role Overview: As an experienced 3D CAD technician, you will play a crucial role in our project delivery process. Collaborating closely with our team and clients, you will utilise your expertise using Autodesk Inventor Professional to produce accurate and detailed 3D models, dimensioned manufacturing drawings and be experienced in the automating process and the creation of Parametric Assembly Models. Key Responsibilities: Utilise Autodesk Inventor Professional to create detailed 3D models and dimensioned manufacturing drawings based on client information/data files/engineering and GA drawings. Ability to create Parametric Assembly Models and be proficient in the use of iLogic. Generate assembly drawings, Bills of Material and Fitting /Assembly Instructions. Address requests for information (RFIs) and technical queries (TQs) as needed. Collaborate closely with clients, including potential site visits, to ensure project requirements are met. Qualifications and skills: Essential: Proficiency in Autodesk Inventor Professional software with iLogic & experience using Autodesk Vault. An engineering qualification is preferred, but not essential. However, a good understanding of general engineering principles and material selection is a necessity. Ability to create parametric assembly models and have experience with the automating processes. Experience with geometric dimensioning and tolerancing (GD&T) Experience with Surface Based Modelling and working with Point Cloud and Laser Scanned Models. Experience with aerofoils is preferred. Experience reading architectural drawings is preferred. Experience with timber and GRP products is preferred. Ability to work under pressure to meet tight deadlines. Excellent communication skills. Exceptional attention to detail and pride in workmanship. Organised with the ability to prioritise tasks.
Apr 18, 2024
Contractor
Job Title: 3D CAD Technician - Autodesk Inventor Professional (iLogic and Vault) Salary: Negotiable/dependent on experience Job Type: Sub-Contract basis Company details: F-CAD Ltd is a Glasgow-based Computer-Aided Design Services Company with big aspirations for growth and in the process of expanding our small but dynamic team. Our company culture is built on innovation, collaboration, and a passion for excellence. We are currently seeking an experienced 3D CAD technician who is proficient in Autodesk Inventor Professional with iLogic and Vault, to join our team on a sub-contract basis initially with the future prospect of full-time employment. Role Overview: As an experienced 3D CAD technician, you will play a crucial role in our project delivery process. Collaborating closely with our team and clients, you will utilise your expertise using Autodesk Inventor Professional to produce accurate and detailed 3D models, dimensioned manufacturing drawings and be experienced in the automating process and the creation of Parametric Assembly Models. Key Responsibilities: Utilise Autodesk Inventor Professional to create detailed 3D models and dimensioned manufacturing drawings based on client information/data files/engineering and GA drawings. Ability to create Parametric Assembly Models and be proficient in the use of iLogic. Generate assembly drawings, Bills of Material and Fitting /Assembly Instructions. Address requests for information (RFIs) and technical queries (TQs) as needed. Collaborate closely with clients, including potential site visits, to ensure project requirements are met. Qualifications and skills: Essential: Proficiency in Autodesk Inventor Professional software with iLogic & experience using Autodesk Vault. An engineering qualification is preferred, but not essential. However, a good understanding of general engineering principles and material selection is a necessity. Ability to create parametric assembly models and have experience with the automating processes. Experience with geometric dimensioning and tolerancing (GD&T) Experience with Surface Based Modelling and working with Point Cloud and Laser Scanned Models. Experience with aerofoils is preferred. Experience reading architectural drawings is preferred. Experience with timber and GRP products is preferred. Ability to work under pressure to meet tight deadlines. Excellent communication skills. Exceptional attention to detail and pride in workmanship. Organised with the ability to prioritise tasks.
Job Title: M365 Systems Collaboration Technician Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Global M365 tenant (synchronization, and identity management, Monitor Azure Resources, Endpoint/Intune Management. Join Our Team as a M365 Systems Collaboration Technician and drive Systems Collaboration to New Heights! Are you a meticulous a M365 Systems Collaboration Technician with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented a M365 Systems Collaboration Technician to contribute to our continued success. The Role: So, what will you be doing as a M365 Systems Collaboration Technician Help and oversee the M365 environment and Microsoft Azure platform hosted in the UK for a global customer base. Deliver primary assistance for escalated issues from local support teams necessitating advanced expertise, ensuring support aligns with business as usual (BAU) requirements. Additionally, collaborate on projects and integrate responsibilities, closely coordinating with UM support partner(s). Provide comprehensive support for global M365 tenant including synchronization and identity management. Manage Microsoft Azure environment, ensuring seamless operation. Act as a Subject Matter Expert (SME) for Exchange 2010 to Exchange Online Administration. Diagnose and resolve end-user requests and issues reported through the global service desk. Troubleshoot and resolve software and hardware faults promptly. Channel advanced problems to the support partner through appropriate channels for efficient resolution. Conduct post-solution follow-ups to ensure user satisfaction. Aid the broader technologist team in monitoring and managing server systems effectively. Assist in VPN Management to ensure secure connectivity. Monitor Azure Resources and Log Analytics for optimal performance. Manage endpoints and Intune for efficient device management. Maintain inventory and oversee the deployment of licenses. Document new solutions by writing knowledge base articles. Provide support to the UM IT team on various projects as required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next M365 Systems Collaboration Technician this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next M365 Systems Collaboration Technician, hit that apply button now! How to Apply: Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe PLEASE NOTE BPSS Or Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 18, 2024
Full time
Job Title: M365 Systems Collaboration Technician Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Global M365 tenant (synchronization, and identity management, Monitor Azure Resources, Endpoint/Intune Management. Join Our Team as a M365 Systems Collaboration Technician and drive Systems Collaboration to New Heights! Are you a meticulous a M365 Systems Collaboration Technician with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented a M365 Systems Collaboration Technician to contribute to our continued success. The Role: So, what will you be doing as a M365 Systems Collaboration Technician Help and oversee the M365 environment and Microsoft Azure platform hosted in the UK for a global customer base. Deliver primary assistance for escalated issues from local support teams necessitating advanced expertise, ensuring support aligns with business as usual (BAU) requirements. Additionally, collaborate on projects and integrate responsibilities, closely coordinating with UM support partner(s). Provide comprehensive support for global M365 tenant including synchronization and identity management. Manage Microsoft Azure environment, ensuring seamless operation. Act as a Subject Matter Expert (SME) for Exchange 2010 to Exchange Online Administration. Diagnose and resolve end-user requests and issues reported through the global service desk. Troubleshoot and resolve software and hardware faults promptly. Channel advanced problems to the support partner through appropriate channels for efficient resolution. Conduct post-solution follow-ups to ensure user satisfaction. Aid the broader technologist team in monitoring and managing server systems effectively. Assist in VPN Management to ensure secure connectivity. Monitor Azure Resources and Log Analytics for optimal performance. Manage endpoints and Intune for efficient device management. Maintain inventory and oversee the deployment of licenses. Document new solutions by writing knowledge base articles. Provide support to the UM IT team on various projects as required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next M365 Systems Collaboration Technician this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next M365 Systems Collaboration Technician, hit that apply button now! How to Apply: Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe PLEASE NOTE BPSS Or Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.