Our client is a leading provider of products to the automotive sector and other industries. They currently employ around 100,000 people across 30 countries and their UK head office is based in North Staffordshire. They are currently seeking a Customer Interface Planner to support the day to day management of customer service for specifice major customers. Main Duties Co-ordinate day to day operations between the Distribution Centre, customers, production facilities and third party logistics. Processe customer orders on behalf of the production facilities for selected customers. Analyse customer schedules against agreed contracts Negotiate potential solutions for any deviations of schedules Monitor availability of required finished goods and escalate emergency measures if required Support implementation of customers terms, conditions and standards, including customer specific processes Monitor actual costs & implement actions to reach costs targets Monitor customer satisfaction and coordinate actions in case of deviations Requirements Ideally educated to A Level or equivalent in a relevant discipline Customer service or planning experience ideally within a manufacturing industry Proven experience of building and maintaining excellent relationships with customers Able to working in a high pressure environment with tight deadlines Excellent IT skills especially use of Excel. Knowledge of SAP advantageous Self-starter, able to take initiative and be proactive Flexible Prepared to travel to customer sites both within the UK and overseas Attractive benefits are on offer including 34 days annual holiday, annual bonus, generous pension contributions and healthcare plan.
Apr 19, 2024
Full time
Our client is a leading provider of products to the automotive sector and other industries. They currently employ around 100,000 people across 30 countries and their UK head office is based in North Staffordshire. They are currently seeking a Customer Interface Planner to support the day to day management of customer service for specifice major customers. Main Duties Co-ordinate day to day operations between the Distribution Centre, customers, production facilities and third party logistics. Processe customer orders on behalf of the production facilities for selected customers. Analyse customer schedules against agreed contracts Negotiate potential solutions for any deviations of schedules Monitor availability of required finished goods and escalate emergency measures if required Support implementation of customers terms, conditions and standards, including customer specific processes Monitor actual costs & implement actions to reach costs targets Monitor customer satisfaction and coordinate actions in case of deviations Requirements Ideally educated to A Level or equivalent in a relevant discipline Customer service or planning experience ideally within a manufacturing industry Proven experience of building and maintaining excellent relationships with customers Able to working in a high pressure environment with tight deadlines Excellent IT skills especially use of Excel. Knowledge of SAP advantageous Self-starter, able to take initiative and be proactive Flexible Prepared to travel to customer sites both within the UK and overseas Attractive benefits are on offer including 34 days annual holiday, annual bonus, generous pension contributions and healthcare plan.
Location: Cornwall Business: SARIA's UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group's companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The company also produces biofuels and renewable energy and provides services for farming and the food industry. The company has a UK annual turnover approaching £280 million and employs around 1,000 people at 19 sites across the country. The Position An exciting opening has arisen for Depot Supervisor to join our Fallen Stock Department at our F.D Statton & Son / SecAnim site in Cornwall. This is a great opportunity for someone who wants to join an established, progressive, and sustainable company, that is committed to helping conserve natural resources and protecting the environment. In return we will offer you the opportunity to develop your existing skillset to fulfil your potential. This is a full-time, permanent position. As a Depot Supervisor your duties and responsibilities will vary based on the Company's requirements but will include: To primarily manage all the transport operations for Stattons and provide support to the National Fallen Stock Manager in ensuring transport compliance. To develop and maintain good relationships with internal and external personnel and customers, representing the site as an industry leader. To provide general management of the site's staff and drivers and be responsible for workplace Health & Safety standards and for the security of the site. Taking a practical approach to work and assisting with all tasks on site as required. Liaise with all external agencies and Government bodies as required, including HSE, DVSA, DEFRA, APHA and EA. To be the onsite Fire Marshall and First Aider. To be compliant with Company procedures and statutory obligations for Drivers, H&S and vehicles. To complete checks of Licence details and ensure Drivers are kept up to date with all mandatory requirements. To carry out the role whilst ensuring health and safety procedures are followed at all times. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times. To allocate work to drivers and be involved in planning when the Transport Planner is on annual leave. The Person: Experience of working in an agricultural environment. Previous experience of staff management. Be prepared to take a practical approach. Ideally will be a Transport Management CPC holder but this desirable. Knowledge of transport compliance requirement and H&S within the workplace. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Word, Excel and PowerPoint. Ability to work under pressure and work to tight deadlines. To be on call out of hours, including remote access to the sites systems. Full UK Driving Licence. Salary: Competitive Salary and Benefits Please note that only shortlisted applicants will be contacted due to the high volume of CV's being received.
Apr 19, 2024
Full time
Location: Cornwall Business: SARIA's UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group's companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The company also produces biofuels and renewable energy and provides services for farming and the food industry. The company has a UK annual turnover approaching £280 million and employs around 1,000 people at 19 sites across the country. The Position An exciting opening has arisen for Depot Supervisor to join our Fallen Stock Department at our F.D Statton & Son / SecAnim site in Cornwall. This is a great opportunity for someone who wants to join an established, progressive, and sustainable company, that is committed to helping conserve natural resources and protecting the environment. In return we will offer you the opportunity to develop your existing skillset to fulfil your potential. This is a full-time, permanent position. As a Depot Supervisor your duties and responsibilities will vary based on the Company's requirements but will include: To primarily manage all the transport operations for Stattons and provide support to the National Fallen Stock Manager in ensuring transport compliance. To develop and maintain good relationships with internal and external personnel and customers, representing the site as an industry leader. To provide general management of the site's staff and drivers and be responsible for workplace Health & Safety standards and for the security of the site. Taking a practical approach to work and assisting with all tasks on site as required. Liaise with all external agencies and Government bodies as required, including HSE, DVSA, DEFRA, APHA and EA. To be the onsite Fire Marshall and First Aider. To be compliant with Company procedures and statutory obligations for Drivers, H&S and vehicles. To complete checks of Licence details and ensure Drivers are kept up to date with all mandatory requirements. To carry out the role whilst ensuring health and safety procedures are followed at all times. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times. To allocate work to drivers and be involved in planning when the Transport Planner is on annual leave. The Person: Experience of working in an agricultural environment. Previous experience of staff management. Be prepared to take a practical approach. Ideally will be a Transport Management CPC holder but this desirable. Knowledge of transport compliance requirement and H&S within the workplace. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Word, Excel and PowerPoint. Ability to work under pressure and work to tight deadlines. To be on call out of hours, including remote access to the sites systems. Full UK Driving Licence. Salary: Competitive Salary and Benefits Please note that only shortlisted applicants will be contacted due to the high volume of CV's being received.
Job Description - Head of Portfolio Management, UK and Lloyds () Job Description Head of Portfolio Management, UK and Lloyds ( Job Number: ) DISCOVER your opportunity Head of Portfolio Management - UK & Lloyd's London, United Kingdom AXA XL UK & Lloyd'sare embarking on an exciting new journey to create a team focused on the efficient and technically smart underwriting of follow business. In the newly established role, as Head of Portfolio Management you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core strategic direction and profitability for your portfolio. This role is considered both a technical and customer-facing position, working hand-in-hand with internal clients and meeting with key brokers to support the unit's underwriting and marketing strategies. You will work closely with the Business Unit Chief Underwriting Office and Distribution/Product Teams, and the Divisional Underwriting, Pricing, Innovation, Data and Analytics Teams to achieve financial objectives and be responsible for all underwriting activities. DISCOVERyour opportunity What will your essential responsibilities include? Provide strategic direction and guidance to ensure effective underwriting practices and adherence to company policies and industry regulations Portfolio Underwriting and strategy development: Take on the responsibility for building and overseeing portfolio underwriting of Facilities and Consortia, setting the portfolio strategy in collaboration with key stakeholders, considering market trends, risk factors, and business goals Work closely with senior management to align portfolio strategy with the overall business strategy Active Portfolio management:Monitor and analyse portfolio performance metrics, identifying areas for improvement and implementing corrective actions on an ongoing basis to ensure the portfolio strategy is delivered Develop data tools and analytic reports; working closely with Actuarial, Data and Tech to develop and enhance new tools to allow for ongoing monitoring of portfolio performance, budgets and forecasts. Driving Portfolio Underwriting Excellence to support and ensure profitable growth Maintaining and modifying underwriting policies, procedures and authority guidelines as required to enable portfolio underwriters to profitably achieve financial goals and maximize AXA XL's opportunities. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, competitive analysis and the development of performance metrics and controls Building and maintaining relationships and visibility in the market The role will report to Harpreet Sanghera, Strategy Director, UK & Lloyds We're looking for someone who has these abilities and skills: Experience: Substantial experience focusing on portfolio underwriting management and operations.You will also have experience building relationships with all brokers, and other 3 rd party providers. You will also be expected to have a successful track record of driving profitable growth and building new capabilities within a company. Inspired Leadership :AXA XL requires a self-starter who will thrive in a team-oriented environment. You will be a non-political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers.You will be naturally collaborative, and your words, tone and actions will set the bar for others to follow.You will have the ability to influence without authority, motivate others and be highly participative.You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills.You will have a track record of executing to plan and working to achieve objectives.Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills.You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Technical Acumen: Sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy.You will be a student of the insurance industry and know how the business makes money.You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities.Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action :We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Apr 19, 2024
Full time
Job Description - Head of Portfolio Management, UK and Lloyds () Job Description Head of Portfolio Management, UK and Lloyds ( Job Number: ) DISCOVER your opportunity Head of Portfolio Management - UK & Lloyd's London, United Kingdom AXA XL UK & Lloyd'sare embarking on an exciting new journey to create a team focused on the efficient and technically smart underwriting of follow business. In the newly established role, as Head of Portfolio Management you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core strategic direction and profitability for your portfolio. This role is considered both a technical and customer-facing position, working hand-in-hand with internal clients and meeting with key brokers to support the unit's underwriting and marketing strategies. You will work closely with the Business Unit Chief Underwriting Office and Distribution/Product Teams, and the Divisional Underwriting, Pricing, Innovation, Data and Analytics Teams to achieve financial objectives and be responsible for all underwriting activities. DISCOVERyour opportunity What will your essential responsibilities include? Provide strategic direction and guidance to ensure effective underwriting practices and adherence to company policies and industry regulations Portfolio Underwriting and strategy development: Take on the responsibility for building and overseeing portfolio underwriting of Facilities and Consortia, setting the portfolio strategy in collaboration with key stakeholders, considering market trends, risk factors, and business goals Work closely with senior management to align portfolio strategy with the overall business strategy Active Portfolio management:Monitor and analyse portfolio performance metrics, identifying areas for improvement and implementing corrective actions on an ongoing basis to ensure the portfolio strategy is delivered Develop data tools and analytic reports; working closely with Actuarial, Data and Tech to develop and enhance new tools to allow for ongoing monitoring of portfolio performance, budgets and forecasts. Driving Portfolio Underwriting Excellence to support and ensure profitable growth Maintaining and modifying underwriting policies, procedures and authority guidelines as required to enable portfolio underwriters to profitably achieve financial goals and maximize AXA XL's opportunities. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, competitive analysis and the development of performance metrics and controls Building and maintaining relationships and visibility in the market The role will report to Harpreet Sanghera, Strategy Director, UK & Lloyds We're looking for someone who has these abilities and skills: Experience: Substantial experience focusing on portfolio underwriting management and operations.You will also have experience building relationships with all brokers, and other 3 rd party providers. You will also be expected to have a successful track record of driving profitable growth and building new capabilities within a company. Inspired Leadership :AXA XL requires a self-starter who will thrive in a team-oriented environment. You will be a non-political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers.You will be naturally collaborative, and your words, tone and actions will set the bar for others to follow.You will have the ability to influence without authority, motivate others and be highly participative.You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills.You will have a track record of executing to plan and working to achieve objectives.Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills.You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Technical Acumen: Sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy.You will be a student of the insurance industry and know how the business makes money.You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities.Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action :We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional. Key Responsibilities: Documentation and Data Management: Assist in the preparation and organisation of documents, reports, and presentations. Maintain accurate and up-to-date records and databases. Ensure confidentiality and security of sensitive information. Manage timesheets for the operational teams. Take part in system testing following training. Assist with internal audits. Scan hard copies of documentation and ensure they are added to the correct folders. Coordination and Communication: Coordinate meetings and events, including scheduling and following up. Minute take during high-level meetings and send out actions to the relevant team members. Facilitate communication within the team and with external stakeholders. Collaborate with different departments to streamline processes and enhance overall efficiency. Assist with the organisation of internal work events. Ensure office literature is updated as required. Administrative Support: Provide comprehensive administrative support across the business. Manage and maintain calendars, schedules, and appointments during projects. Handle incoming calls, emails, and other communications with professionalism and efficiency. Update Microsoft Planner with additional tasks as required. Key measures & targets: Accuracy of system data entry Efficiency of goods receive notes scanned into the system Meetings scheduled promptly Actions updated on Microsoft Planner Quarterly events scheduled for the team Key relationships: Quality Supervisor Marketing & Quality Manager BCS Management Team Quality Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Excellent administrative and organisational skills Computer literate essential Excellent attention to detail Strong written and verbal communication skills Desirable Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Proactive and resourceful problem-solving skills Educated to A Level or above
Apr 19, 2024
Full time
We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional. Key Responsibilities: Documentation and Data Management: Assist in the preparation and organisation of documents, reports, and presentations. Maintain accurate and up-to-date records and databases. Ensure confidentiality and security of sensitive information. Manage timesheets for the operational teams. Take part in system testing following training. Assist with internal audits. Scan hard copies of documentation and ensure they are added to the correct folders. Coordination and Communication: Coordinate meetings and events, including scheduling and following up. Minute take during high-level meetings and send out actions to the relevant team members. Facilitate communication within the team and with external stakeholders. Collaborate with different departments to streamline processes and enhance overall efficiency. Assist with the organisation of internal work events. Ensure office literature is updated as required. Administrative Support: Provide comprehensive administrative support across the business. Manage and maintain calendars, schedules, and appointments during projects. Handle incoming calls, emails, and other communications with professionalism and efficiency. Update Microsoft Planner with additional tasks as required. Key measures & targets: Accuracy of system data entry Efficiency of goods receive notes scanned into the system Meetings scheduled promptly Actions updated on Microsoft Planner Quarterly events scheduled for the team Key relationships: Quality Supervisor Marketing & Quality Manager BCS Management Team Quality Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Excellent administrative and organisational skills Computer literate essential Excellent attention to detail Strong written and verbal communication skills Desirable Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Proactive and resourceful problem-solving skills Educated to A Level or above
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Apr 19, 2024
Full time
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Apr 19, 2024
Full time
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Wallace Hind Selection LTD
Loughborough, Leicestershire
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Apr 19, 2024
Full time
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Wallace Hind Selection LTD
Market Harborough, Leicestershire
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Apr 19, 2024
Full time
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Wallace Hind Selection LTD
Leicester, Leicestershire
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
Apr 19, 2024
Full time
We are an established and growing Independent Financial Advisory Firm, looking for an experienced Administrator to join our team and support our Financial Advisers, contributing to our quality service and playing an integral part in the smooth day to day running of our business. BASIC SALARY: £28,000 - £33,000 BENEFITS: 25 Days Annual Leave plus Bank Holidays Study Support for Professional Development Pension Contribution Wellbeing Support Services Social Events LOCATION: This is an office-based role, based in Leicester. The opportunity to move to a hybrid model is available once your training / probation period is over. COMMUTABLE LOCATIONS: Leicester, Lutterworth, Coventry, Melton Mowbray, Market Harborough, Corby, Coalville, Loughborough, Hinkley, Nuneaton, Uppingham JOB DESCRIPTION: Administrator - IFA / Paraplanning The primary focus of this Administrator role is to support our Financial Advisers on a range of different client's cases and ensure all ongoing projects are administered and dealt with accordingly. Reporting to the Operations Manager, the key elements of this varied role, alongside the general administration duties, will be to: Communicate with clients via written and verbal channels to answer enquiries, schedule meetings and provide updates on financial plans. Maintain accurate and up to date records of client information and financial plans. Monitor and chase applications across various platforms and providers. PERSON SPECIFICATION: Administrator - IFA / Paraplanning Ideally, you'll be an experienced Administrator, with experience within an IFA or Financial Planning firm. It goes without saying that you'll have strong organisational skills, be confident in your approach to communication across all mediums and you will have a keen eye for detail. You'll also: Have knowledge around pensions, investments & financial planning concepts. Understand the FCA and up to date legislations. Have working knowledge of Intelligent Office. Be able to demonstrate the ability to multitask and handle a variety of business functions, sometimes working to strict deadlines. THE COMPANY: We're a well-established, professional, Independent Financial Advisor firm. We offer specialist financial, taxation, and independent investment advice for both clients and businesses in the UK and internationally. PROSPECTS: We're committed to the ongoing professional development with our team, where possible we promote from within, and we offer study leave / study support for professional development. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Administrator, Sales Administrator, Office Administrator, Senior Administrator, Personal Assistant, IFA, Wealth Management, Financial Planning, Paraplanner Administrator, Financial Advisor, Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17665, Wallace Hind Selection
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Apr 19, 2024
Full time
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Transport Planner 35,000 - 45,000 + Progression + Holidays + Pension Ballymena Do you have a background in Logistics and want to progress your career? If you are a Transport Coordinator, Planner or Scheduler and would like to gain UK Planning experience, this could be an ideal role for you. Working within a close-knit team, you will have the opportunity to be part of a highly efficient transport operation that focuses on exceeding their customers expectations and giving the highest levels of customer service. If you enjoy a challenge and have a good understanding of EU Tachograph Regulations, WTD and excel in a constantly challenging environment, this is a great opportunity to join a growing transport firm, that will develop their staff into progressive opportunities moving forward. The Role Plan daily work schedule and routing for drivers across GB Accommodate additional customer orders efficiently on a daily basis Ensure that drivers hours are effectively managed and compliant Ensure all operations are carried out in accordance with legal, environmental and company policies Bring to the attention of the Management any complaints from both customers and drivers You will need: Transport Planning Experience Strong knowledge of EU Tachograph Laws & WTD Excellent customer service skills to deal with customers, drivers and third parties. Excellent communicator and can work in a fast-paced environment Good geographical knowledge of UK & Ireland What's in it for you? Further Training & Development Career Opportunities If you are looking to take the next step in your Transport career click APPLY NOW! GRN Search Group is a specialist recruitment consultancy working within the Supply Chain Industry and covers roles within: Transport & Logistics, Freight & Customs, Distribution & Storage and Procurement & Supply Chain. (transport, planner, planning, portadown, Craigavon, Armagh, traffic, schedular, scheduling, logistics, office, days, dayshift, mandata, route planning, lisburn, Belfast, Ballymena, traffic)
Apr 19, 2024
Full time
Transport Planner 35,000 - 45,000 + Progression + Holidays + Pension Ballymena Do you have a background in Logistics and want to progress your career? If you are a Transport Coordinator, Planner or Scheduler and would like to gain UK Planning experience, this could be an ideal role for you. Working within a close-knit team, you will have the opportunity to be part of a highly efficient transport operation that focuses on exceeding their customers expectations and giving the highest levels of customer service. If you enjoy a challenge and have a good understanding of EU Tachograph Regulations, WTD and excel in a constantly challenging environment, this is a great opportunity to join a growing transport firm, that will develop their staff into progressive opportunities moving forward. The Role Plan daily work schedule and routing for drivers across GB Accommodate additional customer orders efficiently on a daily basis Ensure that drivers hours are effectively managed and compliant Ensure all operations are carried out in accordance with legal, environmental and company policies Bring to the attention of the Management any complaints from both customers and drivers You will need: Transport Planning Experience Strong knowledge of EU Tachograph Laws & WTD Excellent customer service skills to deal with customers, drivers and third parties. Excellent communicator and can work in a fast-paced environment Good geographical knowledge of UK & Ireland What's in it for you? Further Training & Development Career Opportunities If you are looking to take the next step in your Transport career click APPLY NOW! GRN Search Group is a specialist recruitment consultancy working within the Supply Chain Industry and covers roles within: Transport & Logistics, Freight & Customs, Distribution & Storage and Procurement & Supply Chain. (transport, planner, planning, portadown, Craigavon, Armagh, traffic, schedular, scheduling, logistics, office, days, dayshift, mandata, route planning, lisburn, Belfast, Ballymena, traffic)
Nolan Recruitment Solutions
Trafford Park, Manchester
Transport Administrator Type of Role: Permanent, Full-time Location: Trafford Park Hours: 8am - 5pm, Monday to Friday Salary: 26,000 - 30,000 per annum, depending on experience, 25 Days Holiday + Bank Holidays. The Role: We are partnered with a dynamic and rapidly expanding independent service provider operating within the material handling industry. With a strong focus on customer satisfaction and innovative solutions, our client has quickly become a leader in their field. We are looking for a Transport Administrator to join their team. The ideal candidate will provide administration support to the Transport department. This role offers the opportunity to contribute to the smooth functioning of their transport operations while ensuring the highest standards of customer satisfaction. You will report directly to the Transport Manager. Example of Transport Administrator Responsibilities: Collaborating with the Transport Manager, Customer Service Manager, and the Warehouse & Production Manager to strategise and manage logistics operations, encompassing route planning, scheduling, and vehicle assignments to guarantee timely delivery of all orders to customers. Executing administrative duties including invoicing, billing, and data entry. Utilising transport management software to enhance efficiency and reduce expenses. Communicating with drivers and customers to promptly resolve any issues or concerns. Keeping precise records and documentation pertaining to transport operations. Skills Required: Experience within a similar role within transport administration is preferred. Preferred knowledge of regulatory requirements and compliance standards within the transport industry. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication skills. Exceptional organisational abilities with keen attention to detail. Ability to thrive in a fast-paced environment and adapt to changing priorities. Key words: Transport Administrator, Transport Planner, Logistics Coordinator, Fleet Coordinator, Transport Administration Register on the Nolan Recruitment website today to stay informed about similar job roles!
Apr 19, 2024
Full time
Transport Administrator Type of Role: Permanent, Full-time Location: Trafford Park Hours: 8am - 5pm, Monday to Friday Salary: 26,000 - 30,000 per annum, depending on experience, 25 Days Holiday + Bank Holidays. The Role: We are partnered with a dynamic and rapidly expanding independent service provider operating within the material handling industry. With a strong focus on customer satisfaction and innovative solutions, our client has quickly become a leader in their field. We are looking for a Transport Administrator to join their team. The ideal candidate will provide administration support to the Transport department. This role offers the opportunity to contribute to the smooth functioning of their transport operations while ensuring the highest standards of customer satisfaction. You will report directly to the Transport Manager. Example of Transport Administrator Responsibilities: Collaborating with the Transport Manager, Customer Service Manager, and the Warehouse & Production Manager to strategise and manage logistics operations, encompassing route planning, scheduling, and vehicle assignments to guarantee timely delivery of all orders to customers. Executing administrative duties including invoicing, billing, and data entry. Utilising transport management software to enhance efficiency and reduce expenses. Communicating with drivers and customers to promptly resolve any issues or concerns. Keeping precise records and documentation pertaining to transport operations. Skills Required: Experience within a similar role within transport administration is preferred. Preferred knowledge of regulatory requirements and compliance standards within the transport industry. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication skills. Exceptional organisational abilities with keen attention to detail. Ability to thrive in a fast-paced environment and adapt to changing priorities. Key words: Transport Administrator, Transport Planner, Logistics Coordinator, Fleet Coordinator, Transport Administration Register on the Nolan Recruitment website today to stay informed about similar job roles!
Arvato SCM UK Ltd
Castle Donington, Leicestershire
Salary: 41,145 Shifts Available: Days (8:30-5:00) As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers. Your Tasks Leading and managing and team to achieve and exceed SLAs Ensure health, safety, and welfare in line with legislation Distributing work orders and ensuring the workload of the employees Steering, coordinating, and implementing processes as well as planning the daily business activities First point of contact for all process and technical faults and forwarding of reports to the involved departments Identifying issues or problems and initiating corrective measures and success control Working in the SAP system Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements. Participating in resource planning (staff and infrastructure) Creating and evaluating reports Ensuring the quality and service level specifications Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence. Develop your team to ensure they have the right skills, competencies, and behaviors to achieve their career potential and business results. People management activities Your Profile Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer. We Offer 25 days annual leave with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme through Treats Free car parking
Apr 19, 2024
Full time
Salary: 41,145 Shifts Available: Days (8:30-5:00) As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers. Your Tasks Leading and managing and team to achieve and exceed SLAs Ensure health, safety, and welfare in line with legislation Distributing work orders and ensuring the workload of the employees Steering, coordinating, and implementing processes as well as planning the daily business activities First point of contact for all process and technical faults and forwarding of reports to the involved departments Identifying issues or problems and initiating corrective measures and success control Working in the SAP system Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements. Participating in resource planning (staff and infrastructure) Creating and evaluating reports Ensuring the quality and service level specifications Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence. Develop your team to ensure they have the right skills, competencies, and behaviors to achieve their career potential and business results. People management activities Your Profile Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer. We Offer 25 days annual leave with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme through Treats Free car parking
Diamond Search Recruitment are working exclusively with a boutique business and assisting them in the hire of their brand-new Event Planner. For three decades, our client has been a leading provider of unique corporate team building events and client events in London and around the UK. We are seeking a highly organised and detailed-oriented Event Planner to join our client's successful and dynamic team, based in Faversham, Kent. As the Event Planner, you will play a crucial role in planning a wide range of events, from corporate team building to summer parties. You shall also be passionate about delivering exceptional event experiences for their clients. Responsibilities Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or requests Manage and plan all event logistics and operations from start to finish Liaise with the client & venue throughout the process to finalise all the finer details Collaborate with Sales & Event Manager to plan and co-ordinate events Manage all travel and accommodation bookings where required Maintain accurate and up-to-date event documentation, including itineraries, contracts and the event calendar Providing timely responses to enquiries and requests from clients and venues via phone call, email and Teams calls Monitor and report on event spend and expenses to ensure we are in budget Full management of Invoices to include client invoicing, paying suppliers and completing supplier forms Creating event itineraries for the client in advance of their event Working with our chosen charities for all event donations Gathering feedback from clients post-event The Successful Candidate Excellent communicator with the ability to liaise with people on all levels The ability to multi-task and prioritise your own workload You shall be meticulous and demonstrate a methodical approach Good knowledge of Excel Outgoing with a good sense of humour! Benefits & Perks Include: 25 Days Holiday + Bank Holidays Pension Bonus Weekly PT Session Great Team Culture! This is a full-time and permanent role - Monday - Friday 9am - 5.30pm Immediate Interviews Available! Diamond Search Recruitment are acting as an employment agency in regard to this role.
Apr 19, 2024
Full time
Diamond Search Recruitment are working exclusively with a boutique business and assisting them in the hire of their brand-new Event Planner. For three decades, our client has been a leading provider of unique corporate team building events and client events in London and around the UK. We are seeking a highly organised and detailed-oriented Event Planner to join our client's successful and dynamic team, based in Faversham, Kent. As the Event Planner, you will play a crucial role in planning a wide range of events, from corporate team building to summer parties. You shall also be passionate about delivering exceptional event experiences for their clients. Responsibilities Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or requests Manage and plan all event logistics and operations from start to finish Liaise with the client & venue throughout the process to finalise all the finer details Collaborate with Sales & Event Manager to plan and co-ordinate events Manage all travel and accommodation bookings where required Maintain accurate and up-to-date event documentation, including itineraries, contracts and the event calendar Providing timely responses to enquiries and requests from clients and venues via phone call, email and Teams calls Monitor and report on event spend and expenses to ensure we are in budget Full management of Invoices to include client invoicing, paying suppliers and completing supplier forms Creating event itineraries for the client in advance of their event Working with our chosen charities for all event donations Gathering feedback from clients post-event The Successful Candidate Excellent communicator with the ability to liaise with people on all levels The ability to multi-task and prioritise your own workload You shall be meticulous and demonstrate a methodical approach Good knowledge of Excel Outgoing with a good sense of humour! Benefits & Perks Include: 25 Days Holiday + Bank Holidays Pension Bonus Weekly PT Session Great Team Culture! This is a full-time and permanent role - Monday - Friday 9am - 5.30pm Immediate Interviews Available! Diamond Search Recruitment are acting as an employment agency in regard to this role.
Are you a master at juggling schedules and ensuring smooth operations? We're seeking a talented Diary Planner to support our dedicated team of Health & Safety Consultants. Your role will be crucial in coordinating appointments, optimizing travel routes, and maximizing productivity across the board. Day to Day Confirmed scheduling of consultants' diaries four weeks ahead, aligning with targets set by the Regional Manager. Prioritize critical health & safety visits and ensure efficient backfilling to optimize productivity. Utilize geographical planning to minimize travel time for consultants. Confirm all appointments by close of business every Wednesday for the week ahead. Collaborate with the Team Leader to review schedules and provide feedback on high-mileage appointments. Proactively backfill canceled appointments and reschedule them for the next available date. Coordinate consultant availability, holidays, training, and birthdays to prevent scheduling conflicts. Act as a liaison between consultants and management, escalating any scheduling issues as needed. YOU? Strong negotiation skills to coordinate appointments effectively. Ability to multitask and prioritize tasks efficiently. Proficient in problem-solving to address scheduling conflicts. Excellent customer service skills to interact with clients professionally. Geographical awareness to optimize travel routes. Ability to maintain and build internal relationships with team members. If you're ready to take on a dynamic role where every day brings new challenges and opportunities, apply now to become our next Diary Planner! P(phone number removed)CC INDMANJ
Apr 19, 2024
Full time
Are you a master at juggling schedules and ensuring smooth operations? We're seeking a talented Diary Planner to support our dedicated team of Health & Safety Consultants. Your role will be crucial in coordinating appointments, optimizing travel routes, and maximizing productivity across the board. Day to Day Confirmed scheduling of consultants' diaries four weeks ahead, aligning with targets set by the Regional Manager. Prioritize critical health & safety visits and ensure efficient backfilling to optimize productivity. Utilize geographical planning to minimize travel time for consultants. Confirm all appointments by close of business every Wednesday for the week ahead. Collaborate with the Team Leader to review schedules and provide feedback on high-mileage appointments. Proactively backfill canceled appointments and reschedule them for the next available date. Coordinate consultant availability, holidays, training, and birthdays to prevent scheduling conflicts. Act as a liaison between consultants and management, escalating any scheduling issues as needed. YOU? Strong negotiation skills to coordinate appointments effectively. Ability to multitask and prioritize tasks efficiently. Proficient in problem-solving to address scheduling conflicts. Excellent customer service skills to interact with clients professionally. Geographical awareness to optimize travel routes. Ability to maintain and build internal relationships with team members. If you're ready to take on a dynamic role where every day brings new challenges and opportunities, apply now to become our next Diary Planner! P(phone number removed)CC INDMANJ
Transport Coordinator/Planner - Nights £27,000-£30,000 D.O.E. Monday-Friday 14:00/16:00-02:00 Feltham, West London Our client is a rapidly expanding and leading Transport & Warehousing organisation seeking to recruit a Transport Coordinator to join their team on their night shift. They operate to the highest accredited professional standards and are anything but the stereotypical transport company. As Transport Coordinator, you will be responsible for coordinating and scheduling all transport activities and daily operations Day to day duties and responsibilities: Monitor and track the movement of goods and vehicles Plan vehicle routes, taking into consideration vehicle restrictions, road closures etc Ensure compliance with transport regulations and standards Liaise with drivers and other staff to ensure smooth transport operations Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport and tracking deliveries Resolve any freight issues Act as intermediary between the customer and driver Build relationships with clients Coordinate with drivers and dispatchers to ensure timely and efficient services Deal with any accident issues and set up safety measures to avoid recurrence Provide admin support to the operations team Plan and implement transportation schedules and routes Respond to customer enquiries and resolve any issues Previous skills & experience needed: Previous knowledge of operations freight, logistics Can do attitude and willingness to learn Strong understanding of transport operations management Confident Microsoft Office experience Strong analytical and problem solving skills Able to work independently and as part of a team Ability to work in a fast-paced and high pressure environment Excellent time management skills Workforce Professional are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the UK. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Apr 19, 2024
Full time
Transport Coordinator/Planner - Nights £27,000-£30,000 D.O.E. Monday-Friday 14:00/16:00-02:00 Feltham, West London Our client is a rapidly expanding and leading Transport & Warehousing organisation seeking to recruit a Transport Coordinator to join their team on their night shift. They operate to the highest accredited professional standards and are anything but the stereotypical transport company. As Transport Coordinator, you will be responsible for coordinating and scheduling all transport activities and daily operations Day to day duties and responsibilities: Monitor and track the movement of goods and vehicles Plan vehicle routes, taking into consideration vehicle restrictions, road closures etc Ensure compliance with transport regulations and standards Liaise with drivers and other staff to ensure smooth transport operations Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport and tracking deliveries Resolve any freight issues Act as intermediary between the customer and driver Build relationships with clients Coordinate with drivers and dispatchers to ensure timely and efficient services Deal with any accident issues and set up safety measures to avoid recurrence Provide admin support to the operations team Plan and implement transportation schedules and routes Respond to customer enquiries and resolve any issues Previous skills & experience needed: Previous knowledge of operations freight, logistics Can do attitude and willingness to learn Strong understanding of transport operations management Confident Microsoft Office experience Strong analytical and problem solving skills Able to work independently and as part of a team Ability to work in a fast-paced and high pressure environment Excellent time management skills Workforce Professional are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the UK. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Diamond Search Recruitment are working exclusively with a boutique business and assisting them in the hire of their brand-new Event Planner. For three decades, our client has been a leading provider of unique corporate team building events and client events in London and around the UK. We are seeking a highly organised and detailed-oriented Event Planner to join our client's successful and dynamic team, based in Faversham, Kent. As the Event Planner, you will play a crucial role in planning a wide range of events, from corporate team building to summer parties. You shall also be passionate about delivering exceptional event experiences for their clients. Responsibilities Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or requests Manage and plan all event logistics and operations from start to finish Liaise with the client & venue throughout the process to finalise all the finer details Collaborate with Sales & Event Manager to plan and co-ordinate events Manage all travel and accommodation bookings where required Maintain accurate and up-to-date event documentation, including itineraries, contracts and the event calendar Providing timely responses to enquiries and requests from clients and venues via phone call, email and Teams calls Monitor and report on event spend and expenses to ensure we are in budget Full management of Invoices to include client invoicing, paying suppliers and completing supplier forms Creating event itineraries for the client in advance of their event Working with our chosen charities for all event donations Gathering feedback from clients post-event The Successful Candidate Excellent communicator with the ability to liaise with people on all levels The ability to multi-task and prioritise your own workload You shall be meticulous and demonstrate a methodical approach Good knowledge of Excel Outgoing with a good sense of humour! Benefits & Perks Include: 25 Days Holiday + Bank Holidays Pension Bonus Weekly PT Session Great Team Culture! This is a full-time and permanent role - Monday - Friday 9am - 5.30pm Immediate Interviews Available! Diamond Search Recruitment are acting as an employment agency in regard to this role.
Apr 19, 2024
Full time
Diamond Search Recruitment are working exclusively with a boutique business and assisting them in the hire of their brand-new Event Planner. For three decades, our client has been a leading provider of unique corporate team building events and client events in London and around the UK. We are seeking a highly organised and detailed-oriented Event Planner to join our client's successful and dynamic team, based in Faversham, Kent. As the Event Planner, you will play a crucial role in planning a wide range of events, from corporate team building to summer parties. You shall also be passionate about delivering exceptional event experiences for their clients. Responsibilities Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or requests Manage and plan all event logistics and operations from start to finish Liaise with the client & venue throughout the process to finalise all the finer details Collaborate with Sales & Event Manager to plan and co-ordinate events Manage all travel and accommodation bookings where required Maintain accurate and up-to-date event documentation, including itineraries, contracts and the event calendar Providing timely responses to enquiries and requests from clients and venues via phone call, email and Teams calls Monitor and report on event spend and expenses to ensure we are in budget Full management of Invoices to include client invoicing, paying suppliers and completing supplier forms Creating event itineraries for the client in advance of their event Working with our chosen charities for all event donations Gathering feedback from clients post-event The Successful Candidate Excellent communicator with the ability to liaise with people on all levels The ability to multi-task and prioritise your own workload You shall be meticulous and demonstrate a methodical approach Good knowledge of Excel Outgoing with a good sense of humour! Benefits & Perks Include: 25 Days Holiday + Bank Holidays Pension Bonus Weekly PT Session Great Team Culture! This is a full-time and permanent role - Monday - Friday 9am - 5.30pm Immediate Interviews Available! Diamond Search Recruitment are acting as an employment agency in regard to this role.
Trinity Resource Solutions
High Wycombe, Buckinghamshire
Are you a Buyer with Food & Beverage industry experience looking for a new opportunity and to join a growing and exciting organisation? Our client based in High Wycombe are a growing Food & Beverage company who have amazing benefits, great initiatives on sustainability and pride themselves on their eco-friendliness. Objectives, Roles and Responsibilities Conduct regular performance reviews with Suppliers and utilise Bi data Negotiate proposed supplier price increases to reduce negative impact on budget Ensure company systems (AX Dynamics/365) are kept up to date with the correct data i.e. supplier lead times, MOQ s and raw material min stock levels Forecast price trends and their impact on future activities Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality Support the Purchasing Assistant in their daily duties and ensure compliance to required tasks Purchase Raw Materials as required by systems and supply chain challenges Liaise with suppliers to ensure deliveries meet required production Actively support and work as part of Global Procurement with other Stakeholders to improve the Global Sourcing Strategy Maintain data bases with accuracy to ensure full transparency i.e. price changes, supplier performance and impacts on business Co-ordinate with the operations team on raw material ordering and delays Work with the Demand Planner to maintain supply and suggest improvements as part of the Value Chain Management of raw material stocks through use of MRP systems and internal reporting Monitor quality and service issues and take corrective actions as needed Adhere to company procedures and audit compliance Perform any other duties assigned to ensure success of projects, individuals and the company Qualifications, Knowledge, Skill and Experience ( Required to perform the job ) Essential CIPS Diploma or equivalent degree in Business, Economics, Supply Chain or Purchasing/Procurement Keen attention to detail Effective communicator, both internally and externally Ability to prioritise effectively, processing large amounts of data within short timescales Creative mindset, looking for opportunities to improve current practices Desirable Previous experience of working in Purchasing/Procurement Previous experience of working in the Flavour Industry Knowledge / experience of using internal specifications systems/databases
Apr 19, 2024
Full time
Are you a Buyer with Food & Beverage industry experience looking for a new opportunity and to join a growing and exciting organisation? Our client based in High Wycombe are a growing Food & Beverage company who have amazing benefits, great initiatives on sustainability and pride themselves on their eco-friendliness. Objectives, Roles and Responsibilities Conduct regular performance reviews with Suppliers and utilise Bi data Negotiate proposed supplier price increases to reduce negative impact on budget Ensure company systems (AX Dynamics/365) are kept up to date with the correct data i.e. supplier lead times, MOQ s and raw material min stock levels Forecast price trends and their impact on future activities Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality Support the Purchasing Assistant in their daily duties and ensure compliance to required tasks Purchase Raw Materials as required by systems and supply chain challenges Liaise with suppliers to ensure deliveries meet required production Actively support and work as part of Global Procurement with other Stakeholders to improve the Global Sourcing Strategy Maintain data bases with accuracy to ensure full transparency i.e. price changes, supplier performance and impacts on business Co-ordinate with the operations team on raw material ordering and delays Work with the Demand Planner to maintain supply and suggest improvements as part of the Value Chain Management of raw material stocks through use of MRP systems and internal reporting Monitor quality and service issues and take corrective actions as needed Adhere to company procedures and audit compliance Perform any other duties assigned to ensure success of projects, individuals and the company Qualifications, Knowledge, Skill and Experience ( Required to perform the job ) Essential CIPS Diploma or equivalent degree in Business, Economics, Supply Chain or Purchasing/Procurement Keen attention to detail Effective communicator, both internally and externally Ability to prioritise effectively, processing large amounts of data within short timescales Creative mindset, looking for opportunities to improve current practices Desirable Previous experience of working in Purchasing/Procurement Previous experience of working in the Flavour Industry Knowledge / experience of using internal specifications systems/databases
Are you customer focussed and do you want to be the voice for our customer to ensure we successfully procure projects? We are looking to recruit a Preconstruction Project Manager to join our Midlands team. You will work in an agile way depending on the demands of the role working from our office in central Birmingham, home and attending customer meetings mainly across the West Midlands. Reporting to our Preconstruction Manager, the successful candidate will demonstrate true leadership and manage the delivery of successful bids, on time, within budget and to the highest quality, ensuring our customers' expectations are met and, wherever possible, exceeded. With a proven track record of successful projects, you will be responsible for leading both single and two-stage tenders for projects ranging in value from £10m to £100m across a range of sectors, including Homes, Education, Leisure, Commercial, Blue Light and Health. At Willmott Dixon we operate through several frameworks, allowing for a greater probability of seeing your hard work come to life. As a Preconstruction Project Manager, you will be responsible for: Motivating and leading a bid team that includes both internal (estimators, design professionals, MEP professionals, bid writers and planners) and often external (supply chain and consultants) resource Coordinating inception workshops with our customers and use your proven listening skills to ensure we truly understand our customers 'Why?', gaining vital information that will enable your bid team to go the extra mile Managing the customers' expectations through informal and formal 'health checks', adopting a professional and considerate approach to maintain good working relations Developing and incorporating project strategies to achieve the company's sustainability objectives Ensuring regular monitoring and reporting on progress, managing potential risks and opportunities, and instigating pre-emptive and corrective actions as required Maintaining continuous professional development of yourself and your team to ensure appropriate technical awareness, implementing best practice and driving continuous improvement Maintaining a 'one team' approach throughout to create a seamless transition from preconstruction to operations Essential and Desirable Criteria For this multifaceted role, you will need proven experience of: Exceptional leadership skills Excellent time management skills Communication skills A technical understanding of complex construction schemes Experience of delivering outstanding customer and stakeholder service and management Desirable skills: A construction related degree CIOB membership or equivalent Experience of working on bids in a variety of construction sectors Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Willmott Dixon has just been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Apr 19, 2024
Full time
Are you customer focussed and do you want to be the voice for our customer to ensure we successfully procure projects? We are looking to recruit a Preconstruction Project Manager to join our Midlands team. You will work in an agile way depending on the demands of the role working from our office in central Birmingham, home and attending customer meetings mainly across the West Midlands. Reporting to our Preconstruction Manager, the successful candidate will demonstrate true leadership and manage the delivery of successful bids, on time, within budget and to the highest quality, ensuring our customers' expectations are met and, wherever possible, exceeded. With a proven track record of successful projects, you will be responsible for leading both single and two-stage tenders for projects ranging in value from £10m to £100m across a range of sectors, including Homes, Education, Leisure, Commercial, Blue Light and Health. At Willmott Dixon we operate through several frameworks, allowing for a greater probability of seeing your hard work come to life. As a Preconstruction Project Manager, you will be responsible for: Motivating and leading a bid team that includes both internal (estimators, design professionals, MEP professionals, bid writers and planners) and often external (supply chain and consultants) resource Coordinating inception workshops with our customers and use your proven listening skills to ensure we truly understand our customers 'Why?', gaining vital information that will enable your bid team to go the extra mile Managing the customers' expectations through informal and formal 'health checks', adopting a professional and considerate approach to maintain good working relations Developing and incorporating project strategies to achieve the company's sustainability objectives Ensuring regular monitoring and reporting on progress, managing potential risks and opportunities, and instigating pre-emptive and corrective actions as required Maintaining continuous professional development of yourself and your team to ensure appropriate technical awareness, implementing best practice and driving continuous improvement Maintaining a 'one team' approach throughout to create a seamless transition from preconstruction to operations Essential and Desirable Criteria For this multifaceted role, you will need proven experience of: Exceptional leadership skills Excellent time management skills Communication skills A technical understanding of complex construction schemes Experience of delivering outstanding customer and stakeholder service and management Desirable skills: A construction related degree CIOB membership or equivalent Experience of working on bids in a variety of construction sectors Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Willmott Dixon has just been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Up to £65,000 + Uncapped Commissions for every sell Description The Role: Our client is are looking for an experienced candidate to take on the role of Account Director. This role reports to the Head of Sales, and they're looking for someone who has a strong contact list and holds existing relationships with the major agency groups, clients and OOH specialists. The ideal candidate will be a self-starter, highly motivated & proactive, with a firm desire to succeed. They are a small start-up OOH business to the UK, with big potential, so the new person will have a great opportunity to make their mark on the business whilst also having full support from the Managing Director, Head of Sales and Head of Marketing to fulfil their potential. This is a fantastic opportunity for someone to grow quickly along with the company. Ultimately, the business is now looking for a AD to help the business reach its goals. Utilising their data driven & growing portfolio of media assets, the successful candidate will be tasked with generating revenue from some of the largest media agencies and OOH specialists in the UK. Desired Personal Attributes & Skills: • High energy levels - 'sales hungry' - with an upbeat & positive outlook • 5+ years selling advertising solutions. Ideally Out Of Home (OOH) advertising. • Must understand the Advertising Agency relationship. • An interest in media, marketing & communications - able to sell a concept/solution • Big personality - confident in a face-to-face role • A self-starter, highly motivated with creative flair • An engaging, yet professional manner • Personable, relationship-builder • Natural organisational & prioritisation skills; a pro-active 'game-planner' • A 'hunter farmer' mentality - able to win new business & account manage • Previous experience at a media agency/owner required Job Specification: 1. Reach & exceed individual sales targets 2. To win new business from your agencies & clients; to maintain & develop existing business 3. To demonstrate 'added value' to the business from representing your agency & sector patch; contribute to company goals 4. Generate required number of face-to-face meetings post 5. To develop meaningful relationships with Managing Director, Head of Marketing and Head of Operations 6. Actively participate in sales meetings & subsequent team activities 7. Be responsible for marketing to your agencies; to ensure internal working relationships with Marketing 8. Ensure all administration is in line with company policy & procedure 9. To professionally represent the company at all times; some flexibility in hours may be required (i.e. for entertaining) due to the nature of this role
Apr 19, 2024
Full time
Up to £65,000 + Uncapped Commissions for every sell Description The Role: Our client is are looking for an experienced candidate to take on the role of Account Director. This role reports to the Head of Sales, and they're looking for someone who has a strong contact list and holds existing relationships with the major agency groups, clients and OOH specialists. The ideal candidate will be a self-starter, highly motivated & proactive, with a firm desire to succeed. They are a small start-up OOH business to the UK, with big potential, so the new person will have a great opportunity to make their mark on the business whilst also having full support from the Managing Director, Head of Sales and Head of Marketing to fulfil their potential. This is a fantastic opportunity for someone to grow quickly along with the company. Ultimately, the business is now looking for a AD to help the business reach its goals. Utilising their data driven & growing portfolio of media assets, the successful candidate will be tasked with generating revenue from some of the largest media agencies and OOH specialists in the UK. Desired Personal Attributes & Skills: • High energy levels - 'sales hungry' - with an upbeat & positive outlook • 5+ years selling advertising solutions. Ideally Out Of Home (OOH) advertising. • Must understand the Advertising Agency relationship. • An interest in media, marketing & communications - able to sell a concept/solution • Big personality - confident in a face-to-face role • A self-starter, highly motivated with creative flair • An engaging, yet professional manner • Personable, relationship-builder • Natural organisational & prioritisation skills; a pro-active 'game-planner' • A 'hunter farmer' mentality - able to win new business & account manage • Previous experience at a media agency/owner required Job Specification: 1. Reach & exceed individual sales targets 2. To win new business from your agencies & clients; to maintain & develop existing business 3. To demonstrate 'added value' to the business from representing your agency & sector patch; contribute to company goals 4. Generate required number of face-to-face meetings post 5. To develop meaningful relationships with Managing Director, Head of Marketing and Head of Operations 6. Actively participate in sales meetings & subsequent team activities 7. Be responsible for marketing to your agencies; to ensure internal working relationships with Marketing 8. Ensure all administration is in line with company policy & procedure 9. To professionally represent the company at all times; some flexibility in hours may be required (i.e. for entertaining) due to the nature of this role