Divisional Commercial Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Commercial Manager to join the team located in London . As a Divisional Commercial Manager, you will be responsible for: Supporting the sales and operational functions, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques. Leading the implementation and application of robust commercial processes throughout the Division to ensure contractual compliance and adherence to company's policies. Supporting the strategic development of the company through commercial guidance to Divisional Business Unit Leaders within the UK Services Division. Commercial Acumen To act as the 'technical specialist' in respect of commercial issues including: Contract terms and conditions; Projects; Supplier terms and conditions and order placement; Operational Performance issues. To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required. Business Development: Ensuring all tenders are submitted on a commercially sound basis. Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses. Creating open customer relationships to allow negotiations to proceed and be concluded in a mutually acceptable manner. Ensuring new maintenance contracts or projects are only commenced on a commercially sound and acceptable basis. Providing risk advice and commercial guidance on any new product offerings or frameworks. Operational Delivery: Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, comprehensive repair funds, SLA/KPI's, etc. Maintaining profit margins through proper application of contractual terms. Building key customer contacts to strengthen company's position in the development of long term customer relationships Assist in the promotion and development of Projects throughout the Division. Monitoring adherence to Project Procedures through monthly Project Contract Reviews. Resolution of disputes with suppliers and customers to avoid litigation. Close down of customer accounts where a contract has been terminated or expired. Supplier Management: Procurement of suppliers to meet company's strategic needs and in accordance with sound procurement methods Promoting the use of Preferred Suppliers. Person Specification Expert negotiating skills, able to manage conflict and contentious issues easily and confidently. Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders; The capacity to prioritise and retain focus on detail, under high workload conditions; Decisiveness and mercantile shrewdness - solid problem solving, decision making and analytical capabilities; Superb with deadlines - meet commitments and maintain project deadlines Ideally the post-holder should be a graduate, with up to 4 years post-graduate experience or equivalent industry experience in a commercial, financial, legal or business related field.
Apr 16, 2024
Full time
Divisional Commercial Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Commercial Manager to join the team located in London . As a Divisional Commercial Manager, you will be responsible for: Supporting the sales and operational functions, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques. Leading the implementation and application of robust commercial processes throughout the Division to ensure contractual compliance and adherence to company's policies. Supporting the strategic development of the company through commercial guidance to Divisional Business Unit Leaders within the UK Services Division. Commercial Acumen To act as the 'technical specialist' in respect of commercial issues including: Contract terms and conditions; Projects; Supplier terms and conditions and order placement; Operational Performance issues. To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required. Business Development: Ensuring all tenders are submitted on a commercially sound basis. Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses. Creating open customer relationships to allow negotiations to proceed and be concluded in a mutually acceptable manner. Ensuring new maintenance contracts or projects are only commenced on a commercially sound and acceptable basis. Providing risk advice and commercial guidance on any new product offerings or frameworks. Operational Delivery: Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, comprehensive repair funds, SLA/KPI's, etc. Maintaining profit margins through proper application of contractual terms. Building key customer contacts to strengthen company's position in the development of long term customer relationships Assist in the promotion and development of Projects throughout the Division. Monitoring adherence to Project Procedures through monthly Project Contract Reviews. Resolution of disputes with suppliers and customers to avoid litigation. Close down of customer accounts where a contract has been terminated or expired. Supplier Management: Procurement of suppliers to meet company's strategic needs and in accordance with sound procurement methods Promoting the use of Preferred Suppliers. Person Specification Expert negotiating skills, able to manage conflict and contentious issues easily and confidently. Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders; The capacity to prioritise and retain focus on detail, under high workload conditions; Decisiveness and mercantile shrewdness - solid problem solving, decision making and analytical capabilities; Superb with deadlines - meet commitments and maintain project deadlines Ideally the post-holder should be a graduate, with up to 4 years post-graduate experience or equivalent industry experience in a commercial, financial, legal or business related field.
Divisional Commercial Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Commercial Manager to join the team located in London . As a Divisional Commercial Manager, you will be responsible for: Supporting the sales and operational functions, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques. Leading the implementation and application of robust commercial processes throughout the Division to ensure contractual compliance and adherence to company's policies. Supporting the strategic development of the company through commercial guidance to Divisional Business Unit Leaders within the UK Services Division. Commercial Acumen To act as the 'technical specialist' in respect of commercial issues including: Contract terms and conditions; Projects; Supplier terms and conditions and order placement; Operational Performance issues. To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required. Business Development: Ensuring all tenders are submitted on a commercially sound basis. Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses. Creating open customer relationships to allow negotiations to proceed and be concluded in a mutually acceptable manner. Ensuring new maintenance contracts or projects are only commenced on a commercially sound and acceptable basis. Providing risk advice and commercial guidance on any new product offerings or frameworks. Operational Delivery: Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, comprehensive repair funds, SLA/KPI's, etc. Maintaining profit margins through proper application of contractual terms. Building key customer contacts to strengthen company's position in the development of long term customer relationships Assist in the promotion and development of Projects throughout the Division. Monitoring adherence to Project Procedures through monthly Project Contract Reviews. Resolution of disputes with suppliers and customers to avoid litigation. Close down of customer accounts where a contract has been terminated or expired. Supplier Management: Procurement of suppliers to meet company's strategic needs and in accordance with sound procurement methods Promoting the use of Preferred Suppliers. Person Specification Expert negotiating skills, able to manage conflict and contentious issues easily and confidently. Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders; The capacity to prioritise and retain focus on detail, under high workload conditions; Decisiveness and mercantile shrewdness - solid problem solving, decision making and analytical capabilities; Superb with deadlines - meet commitments and maintain project deadlines Ideally the post-holder should be a graduate, with up to 4 years post-graduate experience or equivalent industry experience in a commercial, financial, legal or business related field.
Apr 15, 2024
Full time
Divisional Commercial Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Commercial Manager to join the team located in London . As a Divisional Commercial Manager, you will be responsible for: Supporting the sales and operational functions, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques. Leading the implementation and application of robust commercial processes throughout the Division to ensure contractual compliance and adherence to company's policies. Supporting the strategic development of the company through commercial guidance to Divisional Business Unit Leaders within the UK Services Division. Commercial Acumen To act as the 'technical specialist' in respect of commercial issues including: Contract terms and conditions; Projects; Supplier terms and conditions and order placement; Operational Performance issues. To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required. Business Development: Ensuring all tenders are submitted on a commercially sound basis. Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses. Creating open customer relationships to allow negotiations to proceed and be concluded in a mutually acceptable manner. Ensuring new maintenance contracts or projects are only commenced on a commercially sound and acceptable basis. Providing risk advice and commercial guidance on any new product offerings or frameworks. Operational Delivery: Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, comprehensive repair funds, SLA/KPI's, etc. Maintaining profit margins through proper application of contractual terms. Building key customer contacts to strengthen company's position in the development of long term customer relationships Assist in the promotion and development of Projects throughout the Division. Monitoring adherence to Project Procedures through monthly Project Contract Reviews. Resolution of disputes with suppliers and customers to avoid litigation. Close down of customer accounts where a contract has been terminated or expired. Supplier Management: Procurement of suppliers to meet company's strategic needs and in accordance with sound procurement methods Promoting the use of Preferred Suppliers. Person Specification Expert negotiating skills, able to manage conflict and contentious issues easily and confidently. Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders; The capacity to prioritise and retain focus on detail, under high workload conditions; Decisiveness and mercantile shrewdness - solid problem solving, decision making and analytical capabilities; Superb with deadlines - meet commitments and maintain project deadlines Ideally the post-holder should be a graduate, with up to 4 years post-graduate experience or equivalent industry experience in a commercial, financial, legal or business related field.
Benefits of being a Branch Manager £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Five months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A BMW 1 Series Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check
Apr 15, 2024
Full time
Benefits of being a Branch Manager £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Five months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A BMW 1 Series Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check
Torbay is breathtaking, captivating, and welcoming, occupying a prime position on the south coast of Devon. Currently experiencing unprecedented levels of investment and the council's own ambitious transformation programme have given Torbay the opportunity to capitalise on the area's profile and many assets. As a small unitary authority, you'll discover Torbay is a place where you can make things happen quickly. We have real momentum building, fuelled by a shared sense of purpose and ambition - which is clearly evident by our recent success in being awarded the 'Most Improved Council' at LGC Awards in 2023. We want Torbay and its residents to thrive and are committed to making a difference in our community, delivering high quality services to local people. To complement this journey, we are seeking a Senior Solicitor/Lawyer (Property), to join our Legal Services Team to handle a case load consisting asset management inclusive of licences to assign, underlet and alter, as well as sales and acquisitions and the preparation and negotiation of leases, along with other commercial property transactions, in order to support the wider property team. Undertaking the role of a Senior Lawyer (Property), you will have had experience of working within the specialist area of commercial property and have a detailed knowledge of local government practices within the specialist discipline, and if possible have litigation experience in this field (in particular advising on the termination of leases, evicting tenants, recovering rent arrears and litigating disputed lease renewals). You will also be admitted and be practicing as a Solicitor, Barrister or Fellow of the Institute of Legal Executives (or equivalent), with at least 3 years post qualification experience. The ideal candidate will be excited by a fast-paced and varied caseload, conscientious, professionally curious and a role model to other team members. In return, you will join a supportive and rewarding organisation and team, whereby your talent will be valued and actively developed. At Torbay Council, we know that our biggest strength comes from our people, and we are excited for you to join us. We also prioritise wellbeing and have a flexible approach to work life balance. We know that life doesn't revolve around work. We have a set of family friendly policies to support you that all provide more than the statutory minimum. We offer hybrid working which is managed effectively around the need to attend essential meetings and/or make court appearances in line with the remit of the role. This role offers an exciting opportunity to work for an employer that is in a great period of change and sees legal services as not simply a support function, but an enabler in the pursuit of their ambitious transformation journey. In return we offer: A generous salary (to include market supplement). 26 days annual leave plus bank holidays, increasing with length of service (pro rata in the case of part time employees). A Career Average Re-Valued Earnings (CARE) pension scheme through Peninsula Pensions. Flexible working. Paid professional subscription. Learning and development opportunities. A supportive management and team structure. Family friendly policies. Key skills relocation package. Golden Hello opportunity. A wide range of lifestyle discounts and health and wellbeing benefits. We would welcome applications from suitably qualified and experienced candidates. The salary includes an amount for a market supplement of £8000 per year. This market supplement is reviewed annually. For an informal chat please contact Claire Kitchener on or or Philip Taylor on . 1. Key purpose of job To provide specialist legal advice, representation and assistance to the Council's commercial property and estates functions (with elements of some other areas of local government law, such as highways), in a format and within a timescale which assists them in conducting their business in the most efficient and effective matter. 2. Anticipated outcomes of post The delivery of high quality efficient and effective legal advice and services to the highest standards of professional conduct and ethics, in a way that furthers and promotes excellent customer care within Legal Services. To undertake all legal work as required, with minimal supervision and professional support. 3. List key duties and accountabilities of the post To undertake case work and provide advice within the specialist areas of law - commercial property and estates (with elements of some other areas of local government law, such as highways). To provide legal advice and services in relation to other areas of local government law, as required by the Team Leader or Head of Legal Services. To consider, prepare and conduct (including advocacy) matters in the Magistrates' Court, Crown Court, County Court and High Court and in all other tribunals or hearings of whatever description, on behalf of the Council. To attend quasi-judicial bodies as legal advisor, including Council Committee meetings. To provide training as required to client departments. To be knowledgeable and up to date on the law, practice, and current issues within the specialist areas of law upon which the post holder advises on. To be knowledgeable and up to date on the general law relating to local government, including freedom of information and data protection. As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children's Services. 4. Budgetary/Financial Responsibilities of the post None. 5. Supervision/Line Management Responsibilities of the post The post-holder is required to provide informal support and supervision to junior members of the team and its Business Support Officers. The post holder may allocate work to Legal Officers and assist the Team Leader in quality assuring the work of these officers. 6. Working environment and conditions of the post The post holder operates in an environment governed by the need to meet deadlines (including those externally imposed) in a context of continually changing priorities and where the work is usually of a complex and/or sensitive nature. The post holder is required to be able to travel to site visits, Court hearings and meetings. The post-holder may occasionally experience verbal abuse and aggression during the course of their duties. Policies are in place to mitigate the frequency and extent to which these will affect the post-holder. 7. Physical demands of the post The post holder may occasionally be required to handle heavy documentation, e.g., deed parcels. Court bundles and public enquiry files offsite with appropriate manual handling equipment provided to enable safe working. 8. Specific resources used by the post The post holder will have access to a laptop computer and other agile working equipment. The post holder is required to ensure the security of confidential and sensitive information when transporting and using files and laptops when homeworking, travelling and working away from the office. 9. Key contacts and relationships External: Contact with service users, other local authorities, partners and external bodies, Government Departments, other professionals (legal and others), courts and tribunals. Contact with members of the public. Internal: Contact with officers at all levels within the Council. Frequent contacts with Senior Officers. Contact with Members on specific case matters, including giving advice on courses of action and their legal risks and ramifications. The post holder will represent the Council and be responsible for influencing and negotiating with others on contentious matters in circumstances where the relationships between contacts and the matters in question will usually be complex and may involve difficult situations requiring tact and sensitivity. The post holder will be responsible for advocating on behalf of the Council generally including, where appropriate, formal advocacy before Courts and Tribunals. 10. Other duties To undertake additional duties as required, commensurate with the level of the job. Other Information All staff must commit to Equal Opportunities and Anti-Discriminatory Practice. The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager . click apply for full job details
Apr 15, 2024
Full time
Torbay is breathtaking, captivating, and welcoming, occupying a prime position on the south coast of Devon. Currently experiencing unprecedented levels of investment and the council's own ambitious transformation programme have given Torbay the opportunity to capitalise on the area's profile and many assets. As a small unitary authority, you'll discover Torbay is a place where you can make things happen quickly. We have real momentum building, fuelled by a shared sense of purpose and ambition - which is clearly evident by our recent success in being awarded the 'Most Improved Council' at LGC Awards in 2023. We want Torbay and its residents to thrive and are committed to making a difference in our community, delivering high quality services to local people. To complement this journey, we are seeking a Senior Solicitor/Lawyer (Property), to join our Legal Services Team to handle a case load consisting asset management inclusive of licences to assign, underlet and alter, as well as sales and acquisitions and the preparation and negotiation of leases, along with other commercial property transactions, in order to support the wider property team. Undertaking the role of a Senior Lawyer (Property), you will have had experience of working within the specialist area of commercial property and have a detailed knowledge of local government practices within the specialist discipline, and if possible have litigation experience in this field (in particular advising on the termination of leases, evicting tenants, recovering rent arrears and litigating disputed lease renewals). You will also be admitted and be practicing as a Solicitor, Barrister or Fellow of the Institute of Legal Executives (or equivalent), with at least 3 years post qualification experience. The ideal candidate will be excited by a fast-paced and varied caseload, conscientious, professionally curious and a role model to other team members. In return, you will join a supportive and rewarding organisation and team, whereby your talent will be valued and actively developed. At Torbay Council, we know that our biggest strength comes from our people, and we are excited for you to join us. We also prioritise wellbeing and have a flexible approach to work life balance. We know that life doesn't revolve around work. We have a set of family friendly policies to support you that all provide more than the statutory minimum. We offer hybrid working which is managed effectively around the need to attend essential meetings and/or make court appearances in line with the remit of the role. This role offers an exciting opportunity to work for an employer that is in a great period of change and sees legal services as not simply a support function, but an enabler in the pursuit of their ambitious transformation journey. In return we offer: A generous salary (to include market supplement). 26 days annual leave plus bank holidays, increasing with length of service (pro rata in the case of part time employees). A Career Average Re-Valued Earnings (CARE) pension scheme through Peninsula Pensions. Flexible working. Paid professional subscription. Learning and development opportunities. A supportive management and team structure. Family friendly policies. Key skills relocation package. Golden Hello opportunity. A wide range of lifestyle discounts and health and wellbeing benefits. We would welcome applications from suitably qualified and experienced candidates. The salary includes an amount for a market supplement of £8000 per year. This market supplement is reviewed annually. For an informal chat please contact Claire Kitchener on or or Philip Taylor on . 1. Key purpose of job To provide specialist legal advice, representation and assistance to the Council's commercial property and estates functions (with elements of some other areas of local government law, such as highways), in a format and within a timescale which assists them in conducting their business in the most efficient and effective matter. 2. Anticipated outcomes of post The delivery of high quality efficient and effective legal advice and services to the highest standards of professional conduct and ethics, in a way that furthers and promotes excellent customer care within Legal Services. To undertake all legal work as required, with minimal supervision and professional support. 3. List key duties and accountabilities of the post To undertake case work and provide advice within the specialist areas of law - commercial property and estates (with elements of some other areas of local government law, such as highways). To provide legal advice and services in relation to other areas of local government law, as required by the Team Leader or Head of Legal Services. To consider, prepare and conduct (including advocacy) matters in the Magistrates' Court, Crown Court, County Court and High Court and in all other tribunals or hearings of whatever description, on behalf of the Council. To attend quasi-judicial bodies as legal advisor, including Council Committee meetings. To provide training as required to client departments. To be knowledgeable and up to date on the law, practice, and current issues within the specialist areas of law upon which the post holder advises on. To be knowledgeable and up to date on the general law relating to local government, including freedom of information and data protection. As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children's Services. 4. Budgetary/Financial Responsibilities of the post None. 5. Supervision/Line Management Responsibilities of the post The post-holder is required to provide informal support and supervision to junior members of the team and its Business Support Officers. The post holder may allocate work to Legal Officers and assist the Team Leader in quality assuring the work of these officers. 6. Working environment and conditions of the post The post holder operates in an environment governed by the need to meet deadlines (including those externally imposed) in a context of continually changing priorities and where the work is usually of a complex and/or sensitive nature. The post holder is required to be able to travel to site visits, Court hearings and meetings. The post-holder may occasionally experience verbal abuse and aggression during the course of their duties. Policies are in place to mitigate the frequency and extent to which these will affect the post-holder. 7. Physical demands of the post The post holder may occasionally be required to handle heavy documentation, e.g., deed parcels. Court bundles and public enquiry files offsite with appropriate manual handling equipment provided to enable safe working. 8. Specific resources used by the post The post holder will have access to a laptop computer and other agile working equipment. The post holder is required to ensure the security of confidential and sensitive information when transporting and using files and laptops when homeworking, travelling and working away from the office. 9. Key contacts and relationships External: Contact with service users, other local authorities, partners and external bodies, Government Departments, other professionals (legal and others), courts and tribunals. Contact with members of the public. Internal: Contact with officers at all levels within the Council. Frequent contacts with Senior Officers. Contact with Members on specific case matters, including giving advice on courses of action and their legal risks and ramifications. The post holder will represent the Council and be responsible for influencing and negotiating with others on contentious matters in circumstances where the relationships between contacts and the matters in question will usually be complex and may involve difficult situations requiring tact and sensitivity. The post holder will be responsible for advocating on behalf of the Council generally including, where appropriate, formal advocacy before Courts and Tribunals. 10. Other duties To undertake additional duties as required, commensurate with the level of the job. Other Information All staff must commit to Equal Opportunities and Anti-Discriminatory Practice. The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager . click apply for full job details
At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America's largest business hubs. We've been specialists in our field for nearly three decades - and we've won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it. Function: Finance (CFO) Reports to: Real Estate Portfolio Manager Location: Colt House, London, UK (hybrid set up) Role Purpose As the EMEA Workplace Services Manager, you will play a strategic leadership role in overseeing and optimizing facilities operations across the organization on a global scale. Reporting to the Global Head of Real Estate, this is a key position for a dynamic individual with a comprehensive understanding of facilities management, strong leadership skills with the ability to build and nurture relationships with key business stakeholders. The role centers effective contract oversight, and proficiency in scoping, design, budgeting, cost control, and capital project management. Key Accountabilities Develop and implement a global workplace services strategy aligned with the organization's business objectives. Cultivate and maintain strong relationships with senior leadership to ensure workplace services support and enhance the overall corporate strategy. Oversee the day-to-day operations of workplace services, ensuring a safe, secure, and efficient working environment utilizing data-driven insights to optimize operational processes. Establish and maintain global standards for workplace services to ensure consistency and efficiency across all locations leading the planning, execution, and management of office fitouts globally. Oversee capital projects, including small changes, refurbishment, and repair projects, ensuring they meet quality standards and are delivered on time and within budget. Leverage extensive experience in both in-source and outsourced facilities models, managing transitions between different models based on organizational needs. Champion the use of data to inform decision-making processes within the workplace services function implementing systems and processes for continuous improvement. Implement a robust contract management framework for suppliers, ensuring contracts are effectively negotiated, executed, and adhered to Monitor supplier performance through Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) and manage occupancy information to provide accurate and timely data for demand planning. Develop and manage the workplace services budget on a global scale, incorporating data insights to maximize cost-effectiveness and driving sustainability initiatives. Ensure workplace services, particularly technical and office spaces, comply with global regulations. Lead and inspire a global team of workplace services professionals, fostering a culture of data-driven decision-making, continuous improvement, collaboration, and accountability. Effectively communicate workplace services strategies, achievements, and challenges to senior leadership and relevant stakeholders, supported by data-driven insights. Role Specific requirements Bachelor's degree in Facilities Management, Business Administration, or a related field; advanced degree preferred. Proven experience in a senior workplace services management role with a global scope. Strong leadership and people management skills. In-depth knowledge of workplace services best practices and industry trends. Extensive experience in working with both in-source and outsourced facilities models. Demonstrated expertise in using data to drive efficiencies and inform decision-making. Excellent communication and interpersonal skills. Proven ability to build and manage relationships with key business stakeholders. Experience in implementing and managing contract management frameworks. Expertise in scoping, design, budgeting, cost control, and management of capital projects, including small changes, refurbishment, and repair projects. Experience in managing and reporting occupancy information for demand planning. Financial acumen and budget management experience. Familiarity with sustainability practices in workplace services. Ability to travel internationally as required. What we offer Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. The company supports diversity and inclusion in the workplace and has signed Diversity Charter. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Hybrid set up Two days annually to spend on volunteering opportunities Standard working hours Benefit package that includes life insurance, private health insurance and pension plan. In addition flexible benefits scheme Lunch vouchers or childcare vouchers Access to a virtual business school for on-going learning Business mentoring International environment with employees from more than 35 different nationalities Job Segment: Demand Planner, Supply Chain, Contract Manager, Manager, Project Manager, Operations, Legal, Management, Technology
Apr 15, 2024
Full time
At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America's largest business hubs. We've been specialists in our field for nearly three decades - and we've won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it. Function: Finance (CFO) Reports to: Real Estate Portfolio Manager Location: Colt House, London, UK (hybrid set up) Role Purpose As the EMEA Workplace Services Manager, you will play a strategic leadership role in overseeing and optimizing facilities operations across the organization on a global scale. Reporting to the Global Head of Real Estate, this is a key position for a dynamic individual with a comprehensive understanding of facilities management, strong leadership skills with the ability to build and nurture relationships with key business stakeholders. The role centers effective contract oversight, and proficiency in scoping, design, budgeting, cost control, and capital project management. Key Accountabilities Develop and implement a global workplace services strategy aligned with the organization's business objectives. Cultivate and maintain strong relationships with senior leadership to ensure workplace services support and enhance the overall corporate strategy. Oversee the day-to-day operations of workplace services, ensuring a safe, secure, and efficient working environment utilizing data-driven insights to optimize operational processes. Establish and maintain global standards for workplace services to ensure consistency and efficiency across all locations leading the planning, execution, and management of office fitouts globally. Oversee capital projects, including small changes, refurbishment, and repair projects, ensuring they meet quality standards and are delivered on time and within budget. Leverage extensive experience in both in-source and outsourced facilities models, managing transitions between different models based on organizational needs. Champion the use of data to inform decision-making processes within the workplace services function implementing systems and processes for continuous improvement. Implement a robust contract management framework for suppliers, ensuring contracts are effectively negotiated, executed, and adhered to Monitor supplier performance through Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) and manage occupancy information to provide accurate and timely data for demand planning. Develop and manage the workplace services budget on a global scale, incorporating data insights to maximize cost-effectiveness and driving sustainability initiatives. Ensure workplace services, particularly technical and office spaces, comply with global regulations. Lead and inspire a global team of workplace services professionals, fostering a culture of data-driven decision-making, continuous improvement, collaboration, and accountability. Effectively communicate workplace services strategies, achievements, and challenges to senior leadership and relevant stakeholders, supported by data-driven insights. Role Specific requirements Bachelor's degree in Facilities Management, Business Administration, or a related field; advanced degree preferred. Proven experience in a senior workplace services management role with a global scope. Strong leadership and people management skills. In-depth knowledge of workplace services best practices and industry trends. Extensive experience in working with both in-source and outsourced facilities models. Demonstrated expertise in using data to drive efficiencies and inform decision-making. Excellent communication and interpersonal skills. Proven ability to build and manage relationships with key business stakeholders. Experience in implementing and managing contract management frameworks. Expertise in scoping, design, budgeting, cost control, and management of capital projects, including small changes, refurbishment, and repair projects. Experience in managing and reporting occupancy information for demand planning. Financial acumen and budget management experience. Familiarity with sustainability practices in workplace services. Ability to travel internationally as required. What we offer Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. The company supports diversity and inclusion in the workplace and has signed Diversity Charter. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Hybrid set up Two days annually to spend on volunteering opportunities Standard working hours Benefit package that includes life insurance, private health insurance and pension plan. In addition flexible benefits scheme Lunch vouchers or childcare vouchers Access to a virtual business school for on-going learning Business mentoring International environment with employees from more than 35 different nationalities Job Segment: Demand Planner, Supply Chain, Contract Manager, Manager, Project Manager, Operations, Legal, Management, Technology
Senior People Experience Partner page is loaded Senior People Experience Partner Postuler remote type On-site locations London, GBR time type Full time posted on Offre publiée il y a 2 jours job requisition id REQ339412 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Senior HR People Experience Partner (PXP) will be part of the international JLL HR team and will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. Partnering with leaders and colleagues, the Sr. PXP will execute impactful talent, culture, and leadership effectiveness initiatives for a defined set of client groups inclusive of Finance, Corporate Strategy/Development and HR functions. Charged with activating HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing talent to do their best work. Location: based in London with a flexible, hybrid work arrangement. Key Accountabilities Functional Knowledge • Partner with leaders to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes. • Partner with People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across designated client groups. • Collaborate with HR colleagues to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members. • Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc. • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning. • Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard. • Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences. • Lead ad hoc projects impacting business results and experience moments across corporate functions. • Collaborate with Employee Relations team to manage complex employee relations situations. • Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development. Business Expertise • Experience in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements. • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency. Skills & Competencies Leadership • Drive the growth by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge. • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way. • Ability to lead through informal influence across regions and cultures to leverage organizational strengths. • An appetite for exceeding expectations and creating wow within the business & HR organization. Problem Solving • Excellent organizational skills with a starter finisher mentality and acute attention to detail. • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions. • Adept at managing multiple priorities/projects simultaneously. Interpersonal Skills • Builds robust relationships and demonstrates a high degree of emotional intelligence. • Exceptional communicator and influencer. • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders. • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert. • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues. Qualifications • Bachelor's degree or equivalent experience. • 10+ years of HR experience with at least 5 in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Demonstrated project management and change management experience. • Demonstrated experience using data to identify insights and drive action/change. • Experience in matrixed organization. • Ability to thrive in a dynamic and ambiguous environment. Systems Used • Workday • Microsoft Suite • PeopleSoft This important newly created leadership role is accountable for the activation of all people related "Moments that Matter as our employees join, develop, grow, get recognized and live their full professional lives at JLL. Leading a team of people experience practioners this role will deliver compelling people experiences through local execution teams expertly balancing global business line consistency with local cultural and legal requirements. Local PEP will act as the go-to HR contact for middle management and employees within their dedicated business line/corporate function teams, as the single touch-point for all day-to-day work, issue resolution and experiences where specialist HR experience and face to face advice is required. Striving to ensure improved delivery of JLL's EVP, Improved relationship with HR, more informed and targeted HR investment and more relevant HR solutions for employees developed will be the key deliverables Job Details: Functional Knowledge & Expertise •Experience in HR Business Partnering •Proven track record of complex stakeholder management and issue resolution •Disciplined approach to work •Ability to lead large globally diverse teams •Ability to collaborate effectively with solutions, Communities and practice and COE's for mutually beneficial results •Keeps up to date with people experience trends and future of work people expectations to ensure JLL remains competitive Leadership •Inspirational leader who can inspire others and build confidence in the activation of JLL"s Moments that Matter •End to end activation and management of JLL's Moments that Matter inclusive of employee sentiment and feedback generating opportunities for future product enhancement •Ensure conflicts between various stakeholder are rapidly and effectively navigated • Works collaboratively with peers across People Solutions and Experience team to think and act end to end with a single focus on over-arching vision and EVP Impact •Ignite energy and elevate organizational wide performance through end to end activation of compelling employee experiences during employee life-cycle Moments that Matter •Flawless execution of people related Moments that Matter ensuring communication, leader awareness, training requirements are delivered with impact and within defined parameters •Able to take consistent people solutions and implement in a manner that meets cultural norms and expectations without re-creating the solution itself. Interpersonal Skills •Communicates with both conviction and inspiration building trust in the people experience function and solutions delivered •Ability to work in highly complex matrix environment with competing priorities •Highly customer-centric mind-set balancing divergent employee wants, needs and expectations with JLL's optimal solution delivery Leadership Capabilities Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note . click apply for full job details
Apr 12, 2024
Full time
Senior People Experience Partner page is loaded Senior People Experience Partner Postuler remote type On-site locations London, GBR time type Full time posted on Offre publiée il y a 2 jours job requisition id REQ339412 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Senior HR People Experience Partner (PXP) will be part of the international JLL HR team and will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. Partnering with leaders and colleagues, the Sr. PXP will execute impactful talent, culture, and leadership effectiveness initiatives for a defined set of client groups inclusive of Finance, Corporate Strategy/Development and HR functions. Charged with activating HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing talent to do their best work. Location: based in London with a flexible, hybrid work arrangement. Key Accountabilities Functional Knowledge • Partner with leaders to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes. • Partner with People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across designated client groups. • Collaborate with HR colleagues to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members. • Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc. • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning. • Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard. • Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences. • Lead ad hoc projects impacting business results and experience moments across corporate functions. • Collaborate with Employee Relations team to manage complex employee relations situations. • Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development. Business Expertise • Experience in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements. • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency. Skills & Competencies Leadership • Drive the growth by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge. • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way. • Ability to lead through informal influence across regions and cultures to leverage organizational strengths. • An appetite for exceeding expectations and creating wow within the business & HR organization. Problem Solving • Excellent organizational skills with a starter finisher mentality and acute attention to detail. • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions. • Adept at managing multiple priorities/projects simultaneously. Interpersonal Skills • Builds robust relationships and demonstrates a high degree of emotional intelligence. • Exceptional communicator and influencer. • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders. • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert. • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues. Qualifications • Bachelor's degree or equivalent experience. • 10+ years of HR experience with at least 5 in a company supporting Solutions, Services, or Customer Success executive leaders and teams. • Demonstrated project management and change management experience. • Demonstrated experience using data to identify insights and drive action/change. • Experience in matrixed organization. • Ability to thrive in a dynamic and ambiguous environment. Systems Used • Workday • Microsoft Suite • PeopleSoft This important newly created leadership role is accountable for the activation of all people related "Moments that Matter as our employees join, develop, grow, get recognized and live their full professional lives at JLL. Leading a team of people experience practioners this role will deliver compelling people experiences through local execution teams expertly balancing global business line consistency with local cultural and legal requirements. Local PEP will act as the go-to HR contact for middle management and employees within their dedicated business line/corporate function teams, as the single touch-point for all day-to-day work, issue resolution and experiences where specialist HR experience and face to face advice is required. Striving to ensure improved delivery of JLL's EVP, Improved relationship with HR, more informed and targeted HR investment and more relevant HR solutions for employees developed will be the key deliverables Job Details: Functional Knowledge & Expertise •Experience in HR Business Partnering •Proven track record of complex stakeholder management and issue resolution •Disciplined approach to work •Ability to lead large globally diverse teams •Ability to collaborate effectively with solutions, Communities and practice and COE's for mutually beneficial results •Keeps up to date with people experience trends and future of work people expectations to ensure JLL remains competitive Leadership •Inspirational leader who can inspire others and build confidence in the activation of JLL"s Moments that Matter •End to end activation and management of JLL's Moments that Matter inclusive of employee sentiment and feedback generating opportunities for future product enhancement •Ensure conflicts between various stakeholder are rapidly and effectively navigated • Works collaboratively with peers across People Solutions and Experience team to think and act end to end with a single focus on over-arching vision and EVP Impact •Ignite energy and elevate organizational wide performance through end to end activation of compelling employee experiences during employee life-cycle Moments that Matter •Flawless execution of people related Moments that Matter ensuring communication, leader awareness, training requirements are delivered with impact and within defined parameters •Able to take consistent people solutions and implement in a manner that meets cultural norms and expectations without re-creating the solution itself. Interpersonal Skills •Communicates with both conviction and inspiration building trust in the people experience function and solutions delivered •Ability to work in highly complex matrix environment with competing priorities •Highly customer-centric mind-set balancing divergent employee wants, needs and expectations with JLL's optimal solution delivery Leadership Capabilities Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note . click apply for full job details
Head of Commercial Risk UK To develop and lead the Commercial Risk business in the UK, continuing to build a profitable, sustainable growing business with a high profile and great reputation in line with the organisations 3X3 strategy. To deliver excellence in client relationships, retention, and growth of the existing client portfolio. To promote an Aon United approach across the country, working with other Aon Solution Line leaders to establish a strong and effective partnership across all the revenue lines to offer the Best of Aon to Clients and Colleagues. To ensure all Commercial Risk practices undertaken in the UK and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like P&L Leadership Responsible for running the Commercial Risk UK P&L. Ensure that the business takes advantage of the full suite of high value, best in class solutions, services and capabilities, and leads the team including MDs Complex Risk Managed (formerly Global), Financial and Professional Services, Real Estate, North, South, and SME to ensure that opportunities are maximised across the UK business and the overall UK P&L achieves and delivers profitable growth. Sets the overall direction and goals for the business, including the identification of market, client and solution development opportunities, taking into account the Commercial Risk strategies of Aon both locally and globally Working with Large Client segment leader on development and implementation of segment vision and strategies to grow the business Delivering agreed revenue and margin targets for the business on an annual basis Possessing a deep understanding of these client segments, the key competitors and the key talent in this sector and territory Leading on the talent agenda including recruitment, retention, d&I, development, succession planning, engagement, smart working and wellbeing. Lead all BU Leaders - Real Estate, FPSG and Complex Risk Managed within the London ensuring that their activities are supporting the business objectives Work closely with the South and North businesses to ensure that opportunities are maximised across the UK business Improving client retention levels and creating strategies to strengthen client relationships Maximise sales by ensuring we have the right people undertaking the right activities with strong supporting teams and utilising the best propositions available Ensure that we have the operational metrics in place to accurately forecast for the business Work with the Operations team to optimise customer experience Develop the team's capability to introduce other solution lines and products / propositions Supports the development and execution of global strategies Role models partnership, collaboration, integrity and respect to deliver the best of our firm to our clients. Maintaining a fully compliant and regulatory robust service to all clients Forecasting and reporting on business activity through the monthly and quarterly business review process Improve engagement and ensure diversity and a feeling of belonging within the team Represent Aon externally in business community Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with all Aon UK Limited policies Aon Client Leadership Collaborates with UK, EMEA and global commercial risk leaders to set, implement and amplify the Commercial Risk strategy. Delivers a consistent set of best-in-class Commercial Risk offerings consistent with global priorities, drives growth, innovation, performance standards and capability building. Leads on the development and continuous improvement of segmented and consistent client experience / service models to deliver commercial risk solutions to UK clients to delight clients and to create maximum efficiency Design and manufacture of products, propositions and solutions for customers of Commercial Risk UK. Set strategies and identification of future revenue growth opportunities for the business. The management and control of variable costs to deliver on margins and PTI Responsible for Claims services for customers of Commercial Risk UK and all UK Commercial Risk Broking services Collaborates with internal teams and third-party partners (e.g., carriers) to ensure clients receive solutions that exceed and meet their needs. People Leadership Understands external industry and competitive environment and shapes Aon strategies to achieve maximum long-term success. Responsible for building culture and partners with the People Organisation to deliver the Aon colleague experience consistently. Role models teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. Runs capacity and resources against opportunities, partnering with other Solution Line leads, Finance and PO. Leads talent, hiring within global frameworks, setting career paths and defining performance expectations, and developing Solution Line related expertise. Retain, develop, and attract dedicated individuals in line with business plans, defining and handling the compensation and Incentives plan according to the annual budget. Promotes and embed the Aon Client Leadership engagement model. Develops and supports team members in the achievement of their objectives through coaching and mentoring. Develops and maintain succession plans for key roles in the business. Ensures Commercial Risk UK's business and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. Innovation and Growth Proactively builds strategic external partnerships and uses relationships to fulfill client needs. Sales to consumer, SME and large/mid-market clients serviced by the UK regional offices and the digital service centre via the production and distribution of Commercial Risk marketing materials and communications (including financial promotions) Partners across Solution Line leaders and other sales channels to implement strategies to acquire new clients and grow existing client accounts. Gives strategic input into growth planning (market trends) Drives Solution Line initiative and marketing plans to meet growth goals Proactively supports the expansion of the Aon Business Service solution to support improved efficiency and the realization of colleague and client opportunities. Keeps pulse on emerging business opportunities to evaluate the potential for new service offerings Leads inorganic growth opportunities and M&A pipelining ensuring return on investments in line with original proposal Governance and Compliance Takes primary responsibility for ensuring colleague awareness and conformances to all compliance related requirements. Leads by example by ensuring own activity aligns with regulatory requirements and business procedures. Encourages colleagues to be actively involved in raising awareness of non-conformances and ideas for improvements. Is responsible for the monitoring of the Commercial Risk UK risk profile and ensures the business is being run within the risk appetite set by the AUKL Board. This includes raising and reporting any incidents in line with the defined timelines and promoting and demonstrating risk awareness and responsibility. Ensures that processes, procedures and measures are in place for monitoring and maintaining standards of business conduct in Commercial Risk UK consistent with Aon UK's legislative and regulatory requirements, and the professional standards that govern Aon's business. Considers the impact and implications for Commercial Risk UK of key legal and regulatory developments as communicated from the central functions, or Aon Plc, and agrees actions to be taken. Take reasonable steps to prevent or stop regulatory breaches occurring in Commercial Risk UK as set out in the relevant Statement of Responsibility. Skills and experience that will lead to success Passionate about supporting clients to Make Better Decisions Experienced knowledge and client expertise in Commercial Risk - able to exemplify "the best of Aon" in the Region area with clients, at conferences, in publications, etc. and deep familiarity with latest thinking in domain Deep connections across partners and industry groups in their sphere Collaborates with other Solution Line leadership to deliver "the best of Aon" Performance-driven while also having an investment mindset Consistent track record to deliver product/solution innovations Ability to identify and retain top talent Builds inclusive and diverse teams . click apply for full job details
Apr 12, 2024
Full time
Head of Commercial Risk UK To develop and lead the Commercial Risk business in the UK, continuing to build a profitable, sustainable growing business with a high profile and great reputation in line with the organisations 3X3 strategy. To deliver excellence in client relationships, retention, and growth of the existing client portfolio. To promote an Aon United approach across the country, working with other Aon Solution Line leaders to establish a strong and effective partnership across all the revenue lines to offer the Best of Aon to Clients and Colleagues. To ensure all Commercial Risk practices undertaken in the UK and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like P&L Leadership Responsible for running the Commercial Risk UK P&L. Ensure that the business takes advantage of the full suite of high value, best in class solutions, services and capabilities, and leads the team including MDs Complex Risk Managed (formerly Global), Financial and Professional Services, Real Estate, North, South, and SME to ensure that opportunities are maximised across the UK business and the overall UK P&L achieves and delivers profitable growth. Sets the overall direction and goals for the business, including the identification of market, client and solution development opportunities, taking into account the Commercial Risk strategies of Aon both locally and globally Working with Large Client segment leader on development and implementation of segment vision and strategies to grow the business Delivering agreed revenue and margin targets for the business on an annual basis Possessing a deep understanding of these client segments, the key competitors and the key talent in this sector and territory Leading on the talent agenda including recruitment, retention, d&I, development, succession planning, engagement, smart working and wellbeing. Lead all BU Leaders - Real Estate, FPSG and Complex Risk Managed within the London ensuring that their activities are supporting the business objectives Work closely with the South and North businesses to ensure that opportunities are maximised across the UK business Improving client retention levels and creating strategies to strengthen client relationships Maximise sales by ensuring we have the right people undertaking the right activities with strong supporting teams and utilising the best propositions available Ensure that we have the operational metrics in place to accurately forecast for the business Work with the Operations team to optimise customer experience Develop the team's capability to introduce other solution lines and products / propositions Supports the development and execution of global strategies Role models partnership, collaboration, integrity and respect to deliver the best of our firm to our clients. Maintaining a fully compliant and regulatory robust service to all clients Forecasting and reporting on business activity through the monthly and quarterly business review process Improve engagement and ensure diversity and a feeling of belonging within the team Represent Aon externally in business community Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with all Aon UK Limited policies Aon Client Leadership Collaborates with UK, EMEA and global commercial risk leaders to set, implement and amplify the Commercial Risk strategy. Delivers a consistent set of best-in-class Commercial Risk offerings consistent with global priorities, drives growth, innovation, performance standards and capability building. Leads on the development and continuous improvement of segmented and consistent client experience / service models to deliver commercial risk solutions to UK clients to delight clients and to create maximum efficiency Design and manufacture of products, propositions and solutions for customers of Commercial Risk UK. Set strategies and identification of future revenue growth opportunities for the business. The management and control of variable costs to deliver on margins and PTI Responsible for Claims services for customers of Commercial Risk UK and all UK Commercial Risk Broking services Collaborates with internal teams and third-party partners (e.g., carriers) to ensure clients receive solutions that exceed and meet their needs. People Leadership Understands external industry and competitive environment and shapes Aon strategies to achieve maximum long-term success. Responsible for building culture and partners with the People Organisation to deliver the Aon colleague experience consistently. Role models teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. Runs capacity and resources against opportunities, partnering with other Solution Line leads, Finance and PO. Leads talent, hiring within global frameworks, setting career paths and defining performance expectations, and developing Solution Line related expertise. Retain, develop, and attract dedicated individuals in line with business plans, defining and handling the compensation and Incentives plan according to the annual budget. Promotes and embed the Aon Client Leadership engagement model. Develops and supports team members in the achievement of their objectives through coaching and mentoring. Develops and maintain succession plans for key roles in the business. Ensures Commercial Risk UK's business and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. Innovation and Growth Proactively builds strategic external partnerships and uses relationships to fulfill client needs. Sales to consumer, SME and large/mid-market clients serviced by the UK regional offices and the digital service centre via the production and distribution of Commercial Risk marketing materials and communications (including financial promotions) Partners across Solution Line leaders and other sales channels to implement strategies to acquire new clients and grow existing client accounts. Gives strategic input into growth planning (market trends) Drives Solution Line initiative and marketing plans to meet growth goals Proactively supports the expansion of the Aon Business Service solution to support improved efficiency and the realization of colleague and client opportunities. Keeps pulse on emerging business opportunities to evaluate the potential for new service offerings Leads inorganic growth opportunities and M&A pipelining ensuring return on investments in line with original proposal Governance and Compliance Takes primary responsibility for ensuring colleague awareness and conformances to all compliance related requirements. Leads by example by ensuring own activity aligns with regulatory requirements and business procedures. Encourages colleagues to be actively involved in raising awareness of non-conformances and ideas for improvements. Is responsible for the monitoring of the Commercial Risk UK risk profile and ensures the business is being run within the risk appetite set by the AUKL Board. This includes raising and reporting any incidents in line with the defined timelines and promoting and demonstrating risk awareness and responsibility. Ensures that processes, procedures and measures are in place for monitoring and maintaining standards of business conduct in Commercial Risk UK consistent with Aon UK's legislative and regulatory requirements, and the professional standards that govern Aon's business. Considers the impact and implications for Commercial Risk UK of key legal and regulatory developments as communicated from the central functions, or Aon Plc, and agrees actions to be taken. Take reasonable steps to prevent or stop regulatory breaches occurring in Commercial Risk UK as set out in the relevant Statement of Responsibility. Skills and experience that will lead to success Passionate about supporting clients to Make Better Decisions Experienced knowledge and client expertise in Commercial Risk - able to exemplify "the best of Aon" in the Region area with clients, at conferences, in publications, etc. and deep familiarity with latest thinking in domain Deep connections across partners and industry groups in their sphere Collaborates with other Solution Line leadership to deliver "the best of Aon" Performance-driven while also having an investment mindset Consistent track record to deliver product/solution innovations Ability to identify and retain top talent Builds inclusive and diverse teams . click apply for full job details
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
Sep 24, 2022
Full time
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
University College London Hospitals NHS Foundation Trust
To assist the Head of Property Management with the financial, legal and marketing aspects of the Trust's strategic property management function and to lead in these aspects in specific proposals and initiatives. The responsibilities of the Strategy Directorate include the work of the Trust Project and Property Team. The team are responsible for the development of new capital projects and management of refurbishment projects, space management (but not Facilities Management, which is the responsibility of the Trust's Estates & Facilities Management Directorate) and major maintenance and repair of the functional estate. Candidates will have experience in the field of property asset management, property legislation, project management and/or estate management. They will have proven experience in the purchase, sale, leasing in and leasing out of property. To lead property related strategic drivers of Property Rationalisation and Asset Utilisation for the Strategy Directorate in an asset management role. Assist the Head of Property Management with the financial, legal and marketing aspects of the Trust's property Generate opportunities to maximise commercial income and receipts from property assets and to manage the realisation of such opportunities Supervise the preparation of legal documents by the Trust' Ensure that the appropriate legal and contractual elements are implemented in all land and property transaction Liaise directly with the Trust's counterparties, advisors and/ or solicitors in negotiating terms of agreements on property relate To administer the Trust's property portfolio To provide highly complex expert specialist and professional advice to other estates staff, capital team, directors and senior management of the organisation To provide professional asset management duties in relation to the organisation's estate Business Rates management for the Trust Town Planning advice to internal stakeholders To manage the usage and allocation of space throughout the Trust To develop and implement appropriate decant and enabling programme Working with a wide range of internal and external stakeholder Undertake line management responsibilities Liaise where necessary with the Trust Estate & Facilities Directorate team University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing and Grafton Way Building) National Hospital for Neurology and Neurosurgery Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospitals at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. For more information, please access the following link: For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Sep 19, 2022
Full time
To assist the Head of Property Management with the financial, legal and marketing aspects of the Trust's strategic property management function and to lead in these aspects in specific proposals and initiatives. The responsibilities of the Strategy Directorate include the work of the Trust Project and Property Team. The team are responsible for the development of new capital projects and management of refurbishment projects, space management (but not Facilities Management, which is the responsibility of the Trust's Estates & Facilities Management Directorate) and major maintenance and repair of the functional estate. Candidates will have experience in the field of property asset management, property legislation, project management and/or estate management. They will have proven experience in the purchase, sale, leasing in and leasing out of property. To lead property related strategic drivers of Property Rationalisation and Asset Utilisation for the Strategy Directorate in an asset management role. Assist the Head of Property Management with the financial, legal and marketing aspects of the Trust's property Generate opportunities to maximise commercial income and receipts from property assets and to manage the realisation of such opportunities Supervise the preparation of legal documents by the Trust' Ensure that the appropriate legal and contractual elements are implemented in all land and property transaction Liaise directly with the Trust's counterparties, advisors and/ or solicitors in negotiating terms of agreements on property relate To administer the Trust's property portfolio To provide highly complex expert specialist and professional advice to other estates staff, capital team, directors and senior management of the organisation To provide professional asset management duties in relation to the organisation's estate Business Rates management for the Trust Town Planning advice to internal stakeholders To manage the usage and allocation of space throughout the Trust To develop and implement appropriate decant and enabling programme Working with a wide range of internal and external stakeholder Undertake line management responsibilities Liaise where necessary with the Trust Estate & Facilities Directorate team University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing and Grafton Way Building) National Hospital for Neurology and Neurosurgery Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospitals at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. For more information, please access the following link: For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
As an Account Executive you will act as a client advocate serving as a central contact within the account team, responsible for day to day service delivery. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs Support Vice President's in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Vice Presidents where required Prepare and take ownership for the timely and accurate production of renewal reports and coach Account Handlers to produce same Contribute to the plan for clients under threat or perceived threat and support Vice Presidents in the client response Support and provide advice for major losses Attend or provide feedback for insurer review meetings and actively contribute to the development of relationships Proactively track premium payments and ensure a good credit control profile exists, in conjunction with Vice Presidents and Senior Vice Presidents Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model to associates in developing same Contribute to bid teams About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 24 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. Lockton Companies LLP Since its foundation in 1966 Lockton has grown to become the world's largest privately held independent by helping clients achieve their business objectives. Today with more than 8,000 Associates in over 100 offices worldwide, Lockton's dynamic and innovative organisation truly embraces its uncommonly independent status. For nine consecutive, Business Insurance magazine has recognised Lockton as a 'Best Place to Work in Insurance'. Lockton has also achieved regional accreditation, placing in the top 75 best large companies to work for in London, top ten best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.
Feb 25, 2022
Full time
As an Account Executive you will act as a client advocate serving as a central contact within the account team, responsible for day to day service delivery. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs Support Vice President's in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Vice Presidents where required Prepare and take ownership for the timely and accurate production of renewal reports and coach Account Handlers to produce same Contribute to the plan for clients under threat or perceived threat and support Vice Presidents in the client response Support and provide advice for major losses Attend or provide feedback for insurer review meetings and actively contribute to the development of relationships Proactively track premium payments and ensure a good credit control profile exists, in conjunction with Vice Presidents and Senior Vice Presidents Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model to associates in developing same Contribute to bid teams About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 24 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. Lockton Companies LLP Since its foundation in 1966 Lockton has grown to become the world's largest privately held independent by helping clients achieve their business objectives. Today with more than 8,000 Associates in over 100 offices worldwide, Lockton's dynamic and innovative organisation truly embraces its uncommonly independent status. For nine consecutive, Business Insurance magazine has recognised Lockton as a 'Best Place to Work in Insurance'. Lockton has also achieved regional accreditation, placing in the top 75 best large companies to work for in London, top ten best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.
Location - London, City (Flexible working offered) This is an opportunity within an established Lloyds broker are now looking to recruit an Vice President to join their Global Real Estate & Construction Division. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role: - Manage and monitor the day to day operational activities of the team by supporting Senior Vice Presidents - Serve clients as a senior client advocate and ensure delivery of exceptional client service across the team. - Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events - Support Senior Vice Presidents in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team - Build and grow a wide network of client and market contacts and serve as a role model and mentor to Associates in developing same Your knowledge and expertise: - You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential - Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential - Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary and benefits include: - Competitive salary and bonus - £7,200 Company Car Allowance - Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application - 26 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year - Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. APPLY NOW: Interviews are being held in Feb/March so please don't hesitate to get in touch if this is of interest!
Feb 23, 2022
Full time
Location - London, City (Flexible working offered) This is an opportunity within an established Lloyds broker are now looking to recruit an Vice President to join their Global Real Estate & Construction Division. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role: - Manage and monitor the day to day operational activities of the team by supporting Senior Vice Presidents - Serve clients as a senior client advocate and ensure delivery of exceptional client service across the team. - Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events - Support Senior Vice Presidents in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team - Build and grow a wide network of client and market contacts and serve as a role model and mentor to Associates in developing same Your knowledge and expertise: - You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential - Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential - Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary and benefits include: - Competitive salary and bonus - £7,200 Company Car Allowance - Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application - 26 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year - Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. APPLY NOW: Interviews are being held in Feb/March so please don't hesitate to get in touch if this is of interest!
As a Vice President you will act as a senior client advocate delivering day-to-day operational management of the team or area of specialism. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Manage and monitor the day to day operational activities of the team by supporting Senior Vice Presidents Serve clients as a senior client advocate and ensure delivery of exceptional client service across the team Adopt an entrepreneurial approach and support Senior Vice Presidents in delivering results from innovative ideas, concepts and product development initiatives Deliver enhanced services and added value to clients and maintain a robust approach to ensure all clients have a service plan and annual timetable of visits aligned to their needs Support Senior Vice Presidents in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Senior Vice Presidents where required Review and approve client reports where required Ensure delivery of the plan for clients under threat or perceived threat and support Senior Vice Presidents in the client response Support and provide advice for major losses Attend insurer review meetings with meaningful feedback and actively contribute to the development of relationships Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model and mentor to Associates in developing same Contribute to bid teams Support and coach Associates in achieving their goals and challenge performance and contribution through regular one to one meetings Adopt a solutions-based approach and contribute to technology enhancements Undertake performance and development reviews in conjunction with Senior Vice Presidents Identify resource needs at an operational level and contribute to business case proposals where required Communicate regularly and openly with Senior Vice Presidents and Partners and escalate client or team issues in a timely manner both verbally and through the provision of management reports required by the Senior Vice Presidents Organise and track client allocation, workflow and credit control reports and report to Senior Vice Presidents Deliver coaching support where required Assume responsibility for sourcing or organising training opportunities for Associates and ensure buddy and mentoring programmes are fully utilised as appropriate Deliver mentoring support where required Validate and sign off slips, cheque requisition forms and engineering documentation as required Manage premium collection in conjunction with Senior Vice Presidents and ensure this remains priority Attend client meetings and insurer reviews delivering constructive and meaningful feedback Take responsibility for ensuring that effective communication and accountability thrives within the team and that regular team meetings take place About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus £7,200 Company Car Allowance Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 26 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts.
Feb 22, 2022
Full time
As a Vice President you will act as a senior client advocate delivering day-to-day operational management of the team or area of specialism. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Manage and monitor the day to day operational activities of the team by supporting Senior Vice Presidents Serve clients as a senior client advocate and ensure delivery of exceptional client service across the team Adopt an entrepreneurial approach and support Senior Vice Presidents in delivering results from innovative ideas, concepts and product development initiatives Deliver enhanced services and added value to clients and maintain a robust approach to ensure all clients have a service plan and annual timetable of visits aligned to their needs Support Senior Vice Presidents in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Senior Vice Presidents where required Review and approve client reports where required Ensure delivery of the plan for clients under threat or perceived threat and support Senior Vice Presidents in the client response Support and provide advice for major losses Attend insurer review meetings with meaningful feedback and actively contribute to the development of relationships Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model and mentor to Associates in developing same Contribute to bid teams Support and coach Associates in achieving their goals and challenge performance and contribution through regular one to one meetings Adopt a solutions-based approach and contribute to technology enhancements Undertake performance and development reviews in conjunction with Senior Vice Presidents Identify resource needs at an operational level and contribute to business case proposals where required Communicate regularly and openly with Senior Vice Presidents and Partners and escalate client or team issues in a timely manner both verbally and through the provision of management reports required by the Senior Vice Presidents Organise and track client allocation, workflow and credit control reports and report to Senior Vice Presidents Deliver coaching support where required Assume responsibility for sourcing or organising training opportunities for Associates and ensure buddy and mentoring programmes are fully utilised as appropriate Deliver mentoring support where required Validate and sign off slips, cheque requisition forms and engineering documentation as required Manage premium collection in conjunction with Senior Vice Presidents and ensure this remains priority Attend client meetings and insurer reviews delivering constructive and meaningful feedback Take responsibility for ensuring that effective communication and accountability thrives within the team and that regular team meetings take place About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus £7,200 Company Car Allowance Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 26 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts.
Your primary responsibility will be to offer day-to-day focused compliance advice across the Real Estate, Real Estate Finance, Infrastructure, Structured Finance and Private Debt business. As the successful candidate, you will engage with Senior Management to ensure the Real Assets division meets UK regulatory expectations, overseeing and contributing to effective governance processes, and robust conduct risk management. You will provide compliance advice and approval for relevant product development and modification across client solutions In addition, you will manage conflicts of interest is an important part of the role; notably as between external clients and you will facilitate and support any regulatory training required by the business as well as advising on wider compliance matters such as personal account dealing, gifts and hospitality. To be considered for this role you will have demonstrable experience gained within an Investment Management Compliance Advisory role, with specific Real Estate, Real Estate Finance, Infrastructure, Structured Finance and Private Debt product knowledge. If you are interested in applying for this role, please send your CV to
Sep 15, 2021
Full time
Your primary responsibility will be to offer day-to-day focused compliance advice across the Real Estate, Real Estate Finance, Infrastructure, Structured Finance and Private Debt business. As the successful candidate, you will engage with Senior Management to ensure the Real Assets division meets UK regulatory expectations, overseeing and contributing to effective governance processes, and robust conduct risk management. You will provide compliance advice and approval for relevant product development and modification across client solutions In addition, you will manage conflicts of interest is an important part of the role; notably as between external clients and you will facilitate and support any regulatory training required by the business as well as advising on wider compliance matters such as personal account dealing, gifts and hospitality. To be considered for this role you will have demonstrable experience gained within an Investment Management Compliance Advisory role, with specific Real Estate, Real Estate Finance, Infrastructure, Structured Finance and Private Debt product knowledge. If you are interested in applying for this role, please send your CV to