WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter (Newport, Wales also an option for this role) Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Apr 18, 2024
Full time
WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter (Newport, Wales also an option for this role) Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Scheduling Administrator - part time Bury St Edmunds, Thursday and Friday £11.44 per hour Temp to perm Our client based in the heart of Bury St Edmunds is seeking a scheduling administrator to join their small and welcoming team on a part time basis. Reporting to the managing director, you will be working within a tight-knit team, taking responsibility for scheduling appointments and the administrative duties of the office. Main duties and responsibilities: Organise telephone and face to face sessions for clients and their customers Confirm all details to relevant parties and uplift all relevant information onto the custom designed company database Process the jobs and ensure the invoicing process runs smoothly Connect multiple party telephone calls and video meetings Ensure all information is obtained to facilitate payment Any other duties that may be required Key Skills: IT literate Excellent customer service Organised and able to work on own initiative Methodical and works well under pressure Why Work with Hales? Weekly pay Holiday entitlement 24/7 support Travel Scheme Rewards If you are interested in this role, please apply with an updated CV
Apr 18, 2024
Full time
Scheduling Administrator - part time Bury St Edmunds, Thursday and Friday £11.44 per hour Temp to perm Our client based in the heart of Bury St Edmunds is seeking a scheduling administrator to join their small and welcoming team on a part time basis. Reporting to the managing director, you will be working within a tight-knit team, taking responsibility for scheduling appointments and the administrative duties of the office. Main duties and responsibilities: Organise telephone and face to face sessions for clients and their customers Confirm all details to relevant parties and uplift all relevant information onto the custom designed company database Process the jobs and ensure the invoicing process runs smoothly Connect multiple party telephone calls and video meetings Ensure all information is obtained to facilitate payment Any other duties that may be required Key Skills: IT literate Excellent customer service Organised and able to work on own initiative Methodical and works well under pressure Why Work with Hales? Weekly pay Holiday entitlement 24/7 support Travel Scheme Rewards If you are interested in this role, please apply with an updated CV
Sales Executive Vacancy - Aylesbury Salary: £25,000 basic, OTE £45,000 (uncapped) Working hours: Monday to Friday 8:30am - 6:00pm (Day off in lieu), Saturdays 9am - 5pm. My client is recruiting for a Sales Executive for their showroom located in Aylesbury. They are part of a nationwide company with fantastic benefits and performance incentives. Fantastic benefits Sales Executive package includes: Company car Reward and recognition scheme Discounted Parts / Service scheme Sales Executive role: To help and advise customers make the right choices when choosing a vehicle To discuss finance options with the customer To work closely with the Sales Manager to achieve targets Sales Executive Requirements: Must have at least two years of experience in car Sales Full clean driving licence All applications will be treated with the utmost confidentiality INDSE Vacancy reference: OC17140 Consultant: Daniel Ford Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 18, 2024
Full time
Sales Executive Vacancy - Aylesbury Salary: £25,000 basic, OTE £45,000 (uncapped) Working hours: Monday to Friday 8:30am - 6:00pm (Day off in lieu), Saturdays 9am - 5pm. My client is recruiting for a Sales Executive for their showroom located in Aylesbury. They are part of a nationwide company with fantastic benefits and performance incentives. Fantastic benefits Sales Executive package includes: Company car Reward and recognition scheme Discounted Parts / Service scheme Sales Executive role: To help and advise customers make the right choices when choosing a vehicle To discuss finance options with the customer To work closely with the Sales Manager to achieve targets Sales Executive Requirements: Must have at least two years of experience in car Sales Full clean driving licence All applications will be treated with the utmost confidentiality INDSE Vacancy reference: OC17140 Consultant: Daniel Ford Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 18, 2024
Full time
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Thrive Oldham is recruiting on behalf of our well established client in the Merthyr area a Customer Service Administrator Job Title: Customer Service Administrator Reporting to: Customer Service Manager Overview This is an exciting opportunity for a successful candidate to join a well-established company click apply for full job details
Apr 18, 2024
Full time
Thrive Oldham is recruiting on behalf of our well established client in the Merthyr area a Customer Service Administrator Job Title: Customer Service Administrator Reporting to: Customer Service Manager Overview This is an exciting opportunity for a successful candidate to join a well-established company click apply for full job details
Job Title: Customer Service Administrator Location: Warrington (WA2) Salary: 26,769 p/yr Shifts: Monday- Friday 08:00- 17:00 Contract Type: Permanent We are currently recruiting for an experienced Customer Service Administrator for our client based in Warrington. As a Customer Service Administrator, your duties will be; Deal with incoming orders or enquiries in a professional and efficient manner. Maintain and build customer relationships. Process orders through the system. Generate quotations and distribute to the customer accordingly. The successful Customer Service Administrator will have the following skills; Must have experience working within a similar role or have a customer service background. Excellent communicator with a professional and friendly telephone manner. Ability to answer 20-30 calls per day in a timely and efficient manner. IT proficient - especially word and excel. Ability to manage and prioritise own workload. Work well as a team and offer support.
Apr 18, 2024
Full time
Job Title: Customer Service Administrator Location: Warrington (WA2) Salary: 26,769 p/yr Shifts: Monday- Friday 08:00- 17:00 Contract Type: Permanent We are currently recruiting for an experienced Customer Service Administrator for our client based in Warrington. As a Customer Service Administrator, your duties will be; Deal with incoming orders or enquiries in a professional and efficient manner. Maintain and build customer relationships. Process orders through the system. Generate quotations and distribute to the customer accordingly. The successful Customer Service Administrator will have the following skills; Must have experience working within a similar role or have a customer service background. Excellent communicator with a professional and friendly telephone manner. Ability to answer 20-30 calls per day in a timely and efficient manner. IT proficient - especially word and excel. Ability to manage and prioritise own workload. Work well as a team and offer support.
Due to further expansion, T&K Associates are currently recruiting on behalf of our Client in Wymeswold, Loughborough for an Administrator to join their friendly team on a Permanent basis. This is a fantastic opportunity to join a dynamic, forward-thinking Company who offer some excellent benefits and full training to enable you to take your place within their award-winning team. Payments Administrator Job Details & Benefits; 25,857 per annum 39 hours per week Monday to Friday between the hours of 9am-5.30pm 32 days holiday per year inclusive of Bank Holidays with the option to buy and sell up to 10 days holiday per year Company pension scheme Private Healthcare after qualifying period Company Uniform Free lunch provided Free parking available Payments Administrator Job Details; Recording BACS payments received on Company database Checking fees after sales completion Distributing invoices from the daily sales Credit control Balancing up accounts at the end of the day Collating paperwork upon receipt of funds Liaising with other departments to ensure paid items are ready for collection Answering telephone calls and transferring as necessary Updating live sales system Joint control of archive room General office administration and any other duties as required by the Company Payments Administrator Person Specification; IT Literate with competent Excel skills Strong attention to detail Polite and friendly telephone manner Excellent Customer Service skills with an approachable manner Enthusiastic and can work individually or as part of a team Punctual and possess excellent time keeping skills Own transport required due to location If you are a friendly individual who has an approachable nature and meticulous attention to detail then please apply to T&K Associates today.
Apr 18, 2024
Full time
Due to further expansion, T&K Associates are currently recruiting on behalf of our Client in Wymeswold, Loughborough for an Administrator to join their friendly team on a Permanent basis. This is a fantastic opportunity to join a dynamic, forward-thinking Company who offer some excellent benefits and full training to enable you to take your place within their award-winning team. Payments Administrator Job Details & Benefits; 25,857 per annum 39 hours per week Monday to Friday between the hours of 9am-5.30pm 32 days holiday per year inclusive of Bank Holidays with the option to buy and sell up to 10 days holiday per year Company pension scheme Private Healthcare after qualifying period Company Uniform Free lunch provided Free parking available Payments Administrator Job Details; Recording BACS payments received on Company database Checking fees after sales completion Distributing invoices from the daily sales Credit control Balancing up accounts at the end of the day Collating paperwork upon receipt of funds Liaising with other departments to ensure paid items are ready for collection Answering telephone calls and transferring as necessary Updating live sales system Joint control of archive room General office administration and any other duties as required by the Company Payments Administrator Person Specification; IT Literate with competent Excel skills Strong attention to detail Polite and friendly telephone manner Excellent Customer Service skills with an approachable manner Enthusiastic and can work individually or as part of a team Punctual and possess excellent time keeping skills Own transport required due to location If you are a friendly individual who has an approachable nature and meticulous attention to detail then please apply to T&K Associates today.
Thrive Oldham are recruiting on behalf of our well established client in the Merthyr area a Order Process Administrator Reporting to: Customer Service Manager Overview This is an exciting opportunity for a successful candidate to join a well-established company. This role is fully Customer Service focused and you will be heavily involved in order processing high volumes daily and updating customers click apply for full job details
Apr 18, 2024
Full time
Thrive Oldham are recruiting on behalf of our well established client in the Merthyr area a Order Process Administrator Reporting to: Customer Service Manager Overview This is an exciting opportunity for a successful candidate to join a well-established company. This role is fully Customer Service focused and you will be heavily involved in order processing high volumes daily and updating customers click apply for full job details
Logistic Administrator £25,000 - £30,000 Spelthorne, Surrey Full time Permanent Monday to Friday Have you got experience within admin and warehouses? Looking for a varied role where no two days are the same? Attega Group is currently partnering with our client in recruiting a Logistic Administratorto join the team. The main purpose of this role is to work both in logistics and the warehouse, coordinating stock management, storage and dispatch, managing the delivery process and liaising with customers. In return, our client is offering a salary of up to £30,000 , depending on experience, plus holiday, company pension and an annual company bonus. This is a full-time, permanent role. The hours of work will be Monday to Friday, 8:30am to 5pm or 9am to 5:30pm. As the Logistic Administrator, your responsibilities will include: Work with the manager to manage the stock Manage the delivery process for customer orders Support sales and marketing team with sale of items Working in the warehouse Loading & unloading equipment on racks in warehouse Keeping warehouse tidy and organised The ideal candidate: Customer service experience Admin/logistics work experience Ideally have worked in a warehouse Computer literate Excellent communication and organisational skills For more information on our Logistic Administrator role, please contact Dan Austin Noakes in the Attega Group offices today!
Apr 18, 2024
Full time
Logistic Administrator £25,000 - £30,000 Spelthorne, Surrey Full time Permanent Monday to Friday Have you got experience within admin and warehouses? Looking for a varied role where no two days are the same? Attega Group is currently partnering with our client in recruiting a Logistic Administratorto join the team. The main purpose of this role is to work both in logistics and the warehouse, coordinating stock management, storage and dispatch, managing the delivery process and liaising with customers. In return, our client is offering a salary of up to £30,000 , depending on experience, plus holiday, company pension and an annual company bonus. This is a full-time, permanent role. The hours of work will be Monday to Friday, 8:30am to 5pm or 9am to 5:30pm. As the Logistic Administrator, your responsibilities will include: Work with the manager to manage the stock Manage the delivery process for customer orders Support sales and marketing team with sale of items Working in the warehouse Loading & unloading equipment on racks in warehouse Keeping warehouse tidy and organised The ideal candidate: Customer service experience Admin/logistics work experience Ideally have worked in a warehouse Computer literate Excellent communication and organisational skills For more information on our Logistic Administrator role, please contact Dan Austin Noakes in the Attega Group offices today!
Administrator Your new company A business based in London is recruiting for anAdministrator to join their team on a temporary basis. The temporary positionis on a month to month rolling basis. The role is Monday-Friday 09:00-17:30and offers flexible working. You will be required to work from office fivedays a week. Your new role Your newrole will be to provide comprehensive support, administration, advice, andguidance to management, while also fostering a strong customer service culture.You will need to have a keen eye for detail and experience in data management.You will be responsible for formatting documents, assisting with creatingproject plans and gathering evidence for reports. In addition you will assistwith collating information for reports, as well as investigation anomalies thatarise, locating missing info and assisting with data management ingeneral. What you'll need to succeed In order tosucceed in this role you will need to have exceptional written and verbalcommunication, effective planning, organising and prioritising skills.Additionally, you will need to be highly organised and have excellent attentionto detail. The successful candidate must also have a proven track record ofexceptional administrative skills such as collating, managing and presentingdata, as well as working in a fast paced, administrative position. What you'll get in return In additionto a competitive hourly rate, you will be paid weekly through an efficientonline timesheet process and will also receive expert advice from a Haysconsultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands-on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Administrator Your new company A business based in London is recruiting for anAdministrator to join their team on a temporary basis. The temporary positionis on a month to month rolling basis. The role is Monday-Friday 09:00-17:30and offers flexible working. You will be required to work from office fivedays a week. Your new role Your newrole will be to provide comprehensive support, administration, advice, andguidance to management, while also fostering a strong customer service culture.You will need to have a keen eye for detail and experience in data management.You will be responsible for formatting documents, assisting with creatingproject plans and gathering evidence for reports. In addition you will assistwith collating information for reports, as well as investigation anomalies thatarise, locating missing info and assisting with data management ingeneral. What you'll need to succeed In order tosucceed in this role you will need to have exceptional written and verbalcommunication, effective planning, organising and prioritising skills.Additionally, you will need to be highly organised and have excellent attentionto detail. The successful candidate must also have a proven track record ofexceptional administrative skills such as collating, managing and presentingdata, as well as working in a fast paced, administrative position. What you'll get in return In additionto a competitive hourly rate, you will be paid weekly through an efficientonline timesheet process and will also receive expert advice from a Haysconsultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands-on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
An experienced EHV Electrical Project Manager with relevant Project Management experience is needed to join our team at Primary Power Consulting, a leading high-voltage engineering company based in the North of England on a full-time basis. Primary Power Consulting is a high-voltage engineering company specialising in electrical power infrastructure, transport and grid connections. Due to continuing success and a secure sales pipeline, we are looking to recruit an experienced utility Electrical Project Manager. The professional delivery of 33kV - 132kV utility projects is a key growth area, and as such, this role is vital to the ongoing success of our business. The role will be based in the North of England with a high proportion of home-working. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: Manage interfaces between our client and their customers Estimate, plan and deliver key infrastructure projects Management of CDM roles and responsibilities Produce and develop entry-to-service plans in conjunction with Senior Authorised Persons and provide technical input to the design and approval process Produce commissioning reports, test documentation and update drawings to as-built status Project a professional image for clients and colleagues Contribute to the future success of Primary Power Consulting and its clients Required Experience: Candidates should have gained relevant experience in Project Management activities within the electrical contracting or utility industries We require you to be educated to a minimum HNC level in electrical or electronic engineering and be IT literate Candidates must have a full UK driving licence, be eligible to work in the UK and be fluent in English speaking with suitable experience to be considered We expect you to be self-motivated with a flexible and proactive approach to work and be able to work autonomously or as part of a team Benefits: Generous salary depending on experience and qualifications plus overtime for weekend working Pension contribution Private health insurance Car allowance scheme 33 days annual holiday, including public holidays Annual bonus subject to personal and company performance Positive and rewarding working environment, yet highly professional with excellent support mechanisms in place to develop your knowledge and career Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Project Manager, Project Coordinator, Programme Manager, Project Lead, Project Administrator, Project Analyst, Project Consultant, Project Specialist, Project Supervisor, and Project Director, may also be considered for this role.
Apr 18, 2024
Full time
An experienced EHV Electrical Project Manager with relevant Project Management experience is needed to join our team at Primary Power Consulting, a leading high-voltage engineering company based in the North of England on a full-time basis. Primary Power Consulting is a high-voltage engineering company specialising in electrical power infrastructure, transport and grid connections. Due to continuing success and a secure sales pipeline, we are looking to recruit an experienced utility Electrical Project Manager. The professional delivery of 33kV - 132kV utility projects is a key growth area, and as such, this role is vital to the ongoing success of our business. The role will be based in the North of England with a high proportion of home-working. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: Manage interfaces between our client and their customers Estimate, plan and deliver key infrastructure projects Management of CDM roles and responsibilities Produce and develop entry-to-service plans in conjunction with Senior Authorised Persons and provide technical input to the design and approval process Produce commissioning reports, test documentation and update drawings to as-built status Project a professional image for clients and colleagues Contribute to the future success of Primary Power Consulting and its clients Required Experience: Candidates should have gained relevant experience in Project Management activities within the electrical contracting or utility industries We require you to be educated to a minimum HNC level in electrical or electronic engineering and be IT literate Candidates must have a full UK driving licence, be eligible to work in the UK and be fluent in English speaking with suitable experience to be considered We expect you to be self-motivated with a flexible and proactive approach to work and be able to work autonomously or as part of a team Benefits: Generous salary depending on experience and qualifications plus overtime for weekend working Pension contribution Private health insurance Car allowance scheme 33 days annual holiday, including public holidays Annual bonus subject to personal and company performance Positive and rewarding working environment, yet highly professional with excellent support mechanisms in place to develop your knowledge and career Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Project Manager, Project Coordinator, Programme Manager, Project Lead, Project Administrator, Project Analyst, Project Consultant, Project Specialist, Project Supervisor, and Project Director, may also be considered for this role.
East Midlands Recruitment LTD
Chesterfield, Derbyshire
We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers Duties - Meeting, greeting and looking after customers attending site alongside other aspects of customer service. Responding to incoming calls and proactively dealing with customer queries etc. Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met Ensuring that all parts are received, stored and distributed to the fitters in good time Ensuring all relevant workshop paperwork is accurate, in line with company requirements Liaising with Managers and Dealers in preparation of pending work post demonstration What we are looking for - Previous experience in office administration, alongside a strong customer focus. Excellent professional telephone manner Excellent organisational skills Accurate with good attention to detail Competent IT skills The ability to deal effectively and professionally with internal and external customers The ability to work independently or as a member of a team What's in it for you - Maternity cover Working Monday - Friday 9am - 5pm Pay rate £11.44 per hour
Apr 18, 2024
Seasonal
We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers Duties - Meeting, greeting and looking after customers attending site alongside other aspects of customer service. Responding to incoming calls and proactively dealing with customer queries etc. Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met Ensuring that all parts are received, stored and distributed to the fitters in good time Ensuring all relevant workshop paperwork is accurate, in line with company requirements Liaising with Managers and Dealers in preparation of pending work post demonstration What we are looking for - Previous experience in office administration, alongside a strong customer focus. Excellent professional telephone manner Excellent organisational skills Accurate with good attention to detail Competent IT skills The ability to deal effectively and professionally with internal and external customers The ability to work independently or as a member of a team What's in it for you - Maternity cover Working Monday - Friday 9am - 5pm Pay rate £11.44 per hour
Job Title: Customer Service Administrator Location: Sheffield, S9 - near Meadowhall with great transport links Salary: 22,010.56 Contract Type: Permanent Hours: Full time 37 hours, Monday - Friday About Us The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people. Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. Role Summary The Customer Service Administrator is responsible for the day-to-day servicing of Occupational Health cases on behalf of Optima Health for its clients. The role is to cover the helpdesk service lines (both telephone and email), providing our customers with case updates, assist with booking appointments and dealing with general enquires. The role requires you to take responsibility for solving customer challenges, working with internal departments to identify a resolution and offering an outstanding customer experience during every interaction. Main Duties and Responsibilities Answer incoming calls professionally. Welcoming callers to the service and providing information and updates Follow guidelines to ensure all calls are answered in a concise and confidential manner, supporting first call resolution Ensure all information is handled confidentially and sensitively, in line with GDPR guidelines Triage referrals in line with clinical decision tree and client specific requirements. Contact employees to book appointments in line with set Booking Rules Provide confirmation correspondence and telephone updates to clients and employees on case progression Actively chase older cases providing proactive updates to clients When difficulties are encountered proactively update referring managers with solutions Correctly log all activities and notes within the case management system ensuring it is up to date at all times Proactively manage outside of KPI cases ensuring the next case steps are fast tracked, the customer is fully updated and the age of the case is minimised Manage complaints in line with Optima Health's complaint handling process Actively contribute to team meetings and briefings Identify service and productivity improvements Deliver exceptional service, inline with our Optima Health values Experience, skills and knowledge required for the role Strong verbal customer service skills Strong soft skills Good written and verbal communication skills. Good attention to detail Able to meet targets and deadlines Able to work under pressure and against challenging timescales Solutions focused Good IT / PC skills including Microsoft packages What Can We Offer You? Excellent training and development opportunities 25 days annual leave + Bank Holidays Employee discounts with big brands through Perkbox Eye care test vouchers Flu vaccination Buy and sell holiday scheme Share save scheme Fantastic pension scheme Life assurance Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
Apr 18, 2024
Full time
Job Title: Customer Service Administrator Location: Sheffield, S9 - near Meadowhall with great transport links Salary: 22,010.56 Contract Type: Permanent Hours: Full time 37 hours, Monday - Friday About Us The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people. Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. Role Summary The Customer Service Administrator is responsible for the day-to-day servicing of Occupational Health cases on behalf of Optima Health for its clients. The role is to cover the helpdesk service lines (both telephone and email), providing our customers with case updates, assist with booking appointments and dealing with general enquires. The role requires you to take responsibility for solving customer challenges, working with internal departments to identify a resolution and offering an outstanding customer experience during every interaction. Main Duties and Responsibilities Answer incoming calls professionally. Welcoming callers to the service and providing information and updates Follow guidelines to ensure all calls are answered in a concise and confidential manner, supporting first call resolution Ensure all information is handled confidentially and sensitively, in line with GDPR guidelines Triage referrals in line with clinical decision tree and client specific requirements. Contact employees to book appointments in line with set Booking Rules Provide confirmation correspondence and telephone updates to clients and employees on case progression Actively chase older cases providing proactive updates to clients When difficulties are encountered proactively update referring managers with solutions Correctly log all activities and notes within the case management system ensuring it is up to date at all times Proactively manage outside of KPI cases ensuring the next case steps are fast tracked, the customer is fully updated and the age of the case is minimised Manage complaints in line with Optima Health's complaint handling process Actively contribute to team meetings and briefings Identify service and productivity improvements Deliver exceptional service, inline with our Optima Health values Experience, skills and knowledge required for the role Strong verbal customer service skills Strong soft skills Good written and verbal communication skills. Good attention to detail Able to meet targets and deadlines Able to work under pressure and against challenging timescales Solutions focused Good IT / PC skills including Microsoft packages What Can We Offer You? Excellent training and development opportunities 25 days annual leave + Bank Holidays Employee discounts with big brands through Perkbox Eye care test vouchers Flu vaccination Buy and sell holiday scheme Share save scheme Fantastic pension scheme Life assurance Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Apr 18, 2024
Full time
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Part time Administrator - Service Department (100% office based) This is a fantastic opportunity to join a busy service admin team. This part-time position, based at our offices in Trowbridge, Wiltshire, provides a busy and varied workload. Comprehensive process training and support is provided but candidates should already have a strong knowledge of Microsoft Outlook & Word. Personal Qualities applicants should be proactive, highly organised multi taskers, computer literate and calm when under pressure with strong communication and listening skills, committed to personal development within the role. Administrator part time (100% office based) The Part time Administrator role: Assisting area service managers with the scheduling of maintenance visits at customer sites Making telephone calls to customers and sending follow-up confirmation emails Updating appointment grids using the CRM Preparing Risk & Method Statements in advance of engineer visits CRM data validation, e.g. key-holders and site contact details Obtaining purchase order numbers from customers Ad-hoc tasks Essential skills: Excellent telephone manner & customer care skills Excellent verbal and written communication abilities Proficient in Microsoft Outlook and Word Good keyboard skills Ability to work independently, whilst also being able to follow specific instructions Qualifications Along with the successful completion of secondary or higher education, a Business & Administration (Level 2 or similar) qualification is advantageous, although successful workplace experience carrying out a similar admin based, customer service role is also beneficial. The Package A starting salary of £15,600 p.a. 25 hours per week 25 hours per week, Monday-Friday (08:30-13:30 or 09:00-14:00) One to one admin procedures training. Workplace pension contributions. 20 days holiday p.a. + Bank Holidays + an extra day off for your birthday. Free on-site parking. BenefitHub incentives. Medicash plan. PLEASE NOTE: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills, experience & location as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion.
Apr 18, 2024
Full time
Part time Administrator - Service Department (100% office based) This is a fantastic opportunity to join a busy service admin team. This part-time position, based at our offices in Trowbridge, Wiltshire, provides a busy and varied workload. Comprehensive process training and support is provided but candidates should already have a strong knowledge of Microsoft Outlook & Word. Personal Qualities applicants should be proactive, highly organised multi taskers, computer literate and calm when under pressure with strong communication and listening skills, committed to personal development within the role. Administrator part time (100% office based) The Part time Administrator role: Assisting area service managers with the scheduling of maintenance visits at customer sites Making telephone calls to customers and sending follow-up confirmation emails Updating appointment grids using the CRM Preparing Risk & Method Statements in advance of engineer visits CRM data validation, e.g. key-holders and site contact details Obtaining purchase order numbers from customers Ad-hoc tasks Essential skills: Excellent telephone manner & customer care skills Excellent verbal and written communication abilities Proficient in Microsoft Outlook and Word Good keyboard skills Ability to work independently, whilst also being able to follow specific instructions Qualifications Along with the successful completion of secondary or higher education, a Business & Administration (Level 2 or similar) qualification is advantageous, although successful workplace experience carrying out a similar admin based, customer service role is also beneficial. The Package A starting salary of £15,600 p.a. 25 hours per week 25 hours per week, Monday-Friday (08:30-13:30 or 09:00-14:00) One to one admin procedures training. Workplace pension contributions. 20 days holiday p.a. + Bank Holidays + an extra day off for your birthday. Free on-site parking. BenefitHub incentives. Medicash plan. PLEASE NOTE: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills, experience & location as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion.
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Apr 18, 2024
Full time
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
We are currently seeking a Sales Administrator to join a well-established, very reputable family-run SME based in Emersons Green, Bristol. The purpose of this role is to support the External Sales team from an administrative capacity, and maximising customer contact and response times contributing significantly to the team s success. The focus is on seamless integration of the 'Always Informed' approach, ensuring accurate data input and timely quotation delivery. Key duties and responsibilities Receiving all sales phone calls and directing them to the correct departments or responding to them efficiently Setting up new client accounts Responding to customer enquiries Always provide excellent Customer Service to external and internal customers. Understand customer s needs and how we can best satisfy their requirements, in-line with our business objectives. Work Proactively with Key Account Managers to deliver the best possible customer experience. Support KAM s with managing Pipelines in HubSpot to ensure accuracy of data. Support KAM in researching new customers and reaching out to book appointments. Understand speed of response is critical to the success of the team. Ensure a timely and accurate quotation to all quote requests. Follow-up all quotations to transfer them into orders. Report all communication with customers on to the HubSpot CRM system Collaborate effectively with other departments, specifically Customer Experience, Operations, and Accounts to benefit the company as a whole Investigate and resolve any issues that may arise and report back to the External sales team Other work which may be necessary from time to time Make sure all personal Health and Safety procedures are adhered to Requirements A good set of GCSEs or equivalent with a focus on relevant subjects such as business studies, communication, and mathematics Proven experience in a sales support or similar role. Familiarity with CRM systems and sales support tools. Previous exposure to working closely with an external sales team is advantageous. Exceptional verbal and written communication skills. Ability to articulate complex information clearly and concisely. Strong organizational and multitasking abilities. Attention to detail, ensuring accuracy in data input and document preparation. Demonstrated commitment to providing exceptional customer service. Proven ability to work effectively in a collaborative team environment. Flexibility to adapt to a fast-paced and dynamic work environment. Competence in using relevant sales support tools and CRM systems. Proficient in Microsoft Office Suite (Excel, Word, Outlook Benefits Working hours: - (Apply online only) Monday- Friday (Office based) Salary: £28,000- £30,000 Company bonus scheme Access to pension 23 days holiday (additional days with service)
Apr 18, 2024
Full time
We are currently seeking a Sales Administrator to join a well-established, very reputable family-run SME based in Emersons Green, Bristol. The purpose of this role is to support the External Sales team from an administrative capacity, and maximising customer contact and response times contributing significantly to the team s success. The focus is on seamless integration of the 'Always Informed' approach, ensuring accurate data input and timely quotation delivery. Key duties and responsibilities Receiving all sales phone calls and directing them to the correct departments or responding to them efficiently Setting up new client accounts Responding to customer enquiries Always provide excellent Customer Service to external and internal customers. Understand customer s needs and how we can best satisfy their requirements, in-line with our business objectives. Work Proactively with Key Account Managers to deliver the best possible customer experience. Support KAM s with managing Pipelines in HubSpot to ensure accuracy of data. Support KAM in researching new customers and reaching out to book appointments. Understand speed of response is critical to the success of the team. Ensure a timely and accurate quotation to all quote requests. Follow-up all quotations to transfer them into orders. Report all communication with customers on to the HubSpot CRM system Collaborate effectively with other departments, specifically Customer Experience, Operations, and Accounts to benefit the company as a whole Investigate and resolve any issues that may arise and report back to the External sales team Other work which may be necessary from time to time Make sure all personal Health and Safety procedures are adhered to Requirements A good set of GCSEs or equivalent with a focus on relevant subjects such as business studies, communication, and mathematics Proven experience in a sales support or similar role. Familiarity with CRM systems and sales support tools. Previous exposure to working closely with an external sales team is advantageous. Exceptional verbal and written communication skills. Ability to articulate complex information clearly and concisely. Strong organizational and multitasking abilities. Attention to detail, ensuring accuracy in data input and document preparation. Demonstrated commitment to providing exceptional customer service. Proven ability to work effectively in a collaborative team environment. Flexibility to adapt to a fast-paced and dynamic work environment. Competence in using relevant sales support tools and CRM systems. Proficient in Microsoft Office Suite (Excel, Word, Outlook Benefits Working hours: - (Apply online only) Monday- Friday (Office based) Salary: £28,000- £30,000 Company bonus scheme Access to pension 23 days holiday (additional days with service)
An excellent opportunity has arisen to join our team at our Bolton depot for an Administrator. Purpose of the position To ensure the most efficient and highest possible standard of internal, external customer service and making sure all regional administration procedures are completed within the relevant timescales. Work as part of the team to maintain, build employee and customer relations to ensure that the regional operation achieves all set financial and cultural objectives/targets. Accountability For maintaining all administration systems accurately and within the mandated timescales. Responsibilities: Provide updates to the regional manager when required Feedback where improvements can be made or training may be required Dealing with calls from internal and external customers in a professional manner Support other regional colleagues when the need arises Tasks: Manage the administration of the HR system, this will include adding absence, holidays and keeping personal details up to date Supporting the regional team to administer call out rotas Logging all holidays in line with the colleagues entitlement Manage the regional email inbox and delegate to the correct person or department Ensure engineers time clocking's are correctly added to the system and the authorising manger is made aware of any discrepancies prior to processing Handle inbound and outbound calls to internal and external customers Monitor the failed transactions in IFS and feedback to the engineer and lead engineer where corrective actions are required Send customers documentation and certification when required to do so Manage the payroll process, compile employee attendance records, and calculate hours worked each week from the employee timesheets. Submit information to Payroll every Monday morning as required. Manage holiday for the region and provide holiday/ sick Forms and provide all documentation in a timely manner through the HR department. Behavioural Competencies Must demonstrate integrity Have the ability to plan ahead Communicate effectively Able to prioritise and solve problems Build relationships with key stakeholders Technical Competencies: Can make reasoned decisions and consult/escalate when required. Is able to build rapport and develop trust in order to gain respect from customer and all areas of the business. High level of attention to detail Has effective listening skills coupled with a consultative style. Is an effective time planner with the ability to balance workloads and work to set deadlines. Is able to operate Microsoft packages confidently. Is able to communicate effectively, both verbally and in writing. Responds positively to meet the needs of other departments, sets high service standards, and acts professionally. Is self-motivated with a 'can do' attitude. Is flexible and is able to embrace and cope with change and accepts accountability. Is comfortable working in a pressurised, ever changing, and customer driven environment. Demonstrates a can-do attitude. Experience: Previous experience of working in a customer service administration environment. Experience of working to safe systems of work. Must be able to work in a fast paced, demanding customer environment. Previous experience of direct customer interaction High working level of IT Skills Additional local needs Such as requirements to be onsite, physical requirements, security clearance, environmental conditions, business travel needs etc. Depot based
Apr 18, 2024
Full time
An excellent opportunity has arisen to join our team at our Bolton depot for an Administrator. Purpose of the position To ensure the most efficient and highest possible standard of internal, external customer service and making sure all regional administration procedures are completed within the relevant timescales. Work as part of the team to maintain, build employee and customer relations to ensure that the regional operation achieves all set financial and cultural objectives/targets. Accountability For maintaining all administration systems accurately and within the mandated timescales. Responsibilities: Provide updates to the regional manager when required Feedback where improvements can be made or training may be required Dealing with calls from internal and external customers in a professional manner Support other regional colleagues when the need arises Tasks: Manage the administration of the HR system, this will include adding absence, holidays and keeping personal details up to date Supporting the regional team to administer call out rotas Logging all holidays in line with the colleagues entitlement Manage the regional email inbox and delegate to the correct person or department Ensure engineers time clocking's are correctly added to the system and the authorising manger is made aware of any discrepancies prior to processing Handle inbound and outbound calls to internal and external customers Monitor the failed transactions in IFS and feedback to the engineer and lead engineer where corrective actions are required Send customers documentation and certification when required to do so Manage the payroll process, compile employee attendance records, and calculate hours worked each week from the employee timesheets. Submit information to Payroll every Monday morning as required. Manage holiday for the region and provide holiday/ sick Forms and provide all documentation in a timely manner through the HR department. Behavioural Competencies Must demonstrate integrity Have the ability to plan ahead Communicate effectively Able to prioritise and solve problems Build relationships with key stakeholders Technical Competencies: Can make reasoned decisions and consult/escalate when required. Is able to build rapport and develop trust in order to gain respect from customer and all areas of the business. High level of attention to detail Has effective listening skills coupled with a consultative style. Is an effective time planner with the ability to balance workloads and work to set deadlines. Is able to operate Microsoft packages confidently. Is able to communicate effectively, both verbally and in writing. Responds positively to meet the needs of other departments, sets high service standards, and acts professionally. Is self-motivated with a 'can do' attitude. Is flexible and is able to embrace and cope with change and accepts accountability. Is comfortable working in a pressurised, ever changing, and customer driven environment. Demonstrates a can-do attitude. Experience: Previous experience of working in a customer service administration environment. Experience of working to safe systems of work. Must be able to work in a fast paced, demanding customer environment. Previous experience of direct customer interaction High working level of IT Skills Additional local needs Such as requirements to be onsite, physical requirements, security clearance, environmental conditions, business travel needs etc. Depot based
Examinations Administrator Location : Brooklands College Salary: 20,000 - 22,500 Hours : 37 Job Type: Full time Contract Type : Permanent Brooklands College is a Further Education College with two campuses based in Weybridge, Surrey and Ashford, Middlesex. We pride ourselves in providing innovative and effective programmes for learners of all abilities. We are currently looking for an Examinations Administrator to join our team, ready for exams season this year! As a member of the Exams team, you will be responsible for managing the effective and efficient administration of external examinations in accordance with the Joint Council for Qualifications regulations and/or awarding body rules for exams administration in a consistent and secure fashion. This role will deliver a high quality, effective and responsive service to staff and students by taking day to day responsibility for all work relating to the operation of Examination processes and supporting the delivery of excellent information and advice to a diverse range of customers to assist in converting enquiries into enrolments. Our values and behaviours at Brooklands College, are just as important as our skills and abilities. They shape who we are as an organisation. Details of our values, along with more information about the role are provided in the Job description. We offer a vibrant, friendly working environment with a real sense of working at the heart of the local community as well as a benefits package which includes: - Pension (TPS or LGPS) Generous holiday entitlement Staff well-being and fitness resources CPD courses and training to enhance your skills and provide strong career progression Financial benefits and discounts Brooks Caf open daily, serving hot and cold food Employee recognition schemes: - Brooklands Best and Brooklands Value Awards Free on-site parking Brooklands College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran status, citizenship, or other protected characteristics. Brooklands College is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment checks will be carried out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check and 2 satisfactory references REF-(phone number removed)
Apr 18, 2024
Full time
Examinations Administrator Location : Brooklands College Salary: 20,000 - 22,500 Hours : 37 Job Type: Full time Contract Type : Permanent Brooklands College is a Further Education College with two campuses based in Weybridge, Surrey and Ashford, Middlesex. We pride ourselves in providing innovative and effective programmes for learners of all abilities. We are currently looking for an Examinations Administrator to join our team, ready for exams season this year! As a member of the Exams team, you will be responsible for managing the effective and efficient administration of external examinations in accordance with the Joint Council for Qualifications regulations and/or awarding body rules for exams administration in a consistent and secure fashion. This role will deliver a high quality, effective and responsive service to staff and students by taking day to day responsibility for all work relating to the operation of Examination processes and supporting the delivery of excellent information and advice to a diverse range of customers to assist in converting enquiries into enrolments. Our values and behaviours at Brooklands College, are just as important as our skills and abilities. They shape who we are as an organisation. Details of our values, along with more information about the role are provided in the Job description. We offer a vibrant, friendly working environment with a real sense of working at the heart of the local community as well as a benefits package which includes: - Pension (TPS or LGPS) Generous holiday entitlement Staff well-being and fitness resources CPD courses and training to enhance your skills and provide strong career progression Financial benefits and discounts Brooks Caf open daily, serving hot and cold food Employee recognition schemes: - Brooklands Best and Brooklands Value Awards Free on-site parking Brooklands College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran status, citizenship, or other protected characteristics. Brooklands College is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment checks will be carried out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check and 2 satisfactory references REF-(phone number removed)
Talk Staff Group Limited
Ashby-de-la-zouch, Leicestershire
We are working with a fantastic catering focused business, based near Castle Donnington who are looking for a Sales Administrator to join their successful company. You will provide excellent customer service and administration skills as part of the busy processing team. To be considered for the role, you ll require the following essentials: Current or recent experience within a customer service/administration role Strong knowledge of MS Office, particularly MS Excel and also SAP Previous experience of processing orders Excellent communication skills - written and verbal Ability to work to strict deadlines Work well under pressure The ideal candidate will have proven experience within a customer service/administration role with experience of processing customer orders. You will be very organised and have fantastic attention to detail. Reporting to the Sales Director, you ll be: Processing orders on the bespoke system in a timely manner Liaising with customers via phone and email Answering all calls with a professional manner Handling incoming deliveries & stock & matching upto the delivery notes Updating purchase orders on the system Processing web and stationary orders Ensuring that fixed prices or discounts are updated accordingly Working as part of a team & supporting the team & the wider business as required Producing courier labels Promoting new business and upselling to existing customers Providing an excellent customer service Salary & Working Hours £23,000 £25,000 per annum, dependant on experience Full time hours, Monday Thursday 8.30am 5pm, Friday 8.30am 4pm Company pension Free on-site parking Employee Assistance Programme 24/7 well-being support service Online and high street shops discount/voucher scheme Perkbox Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an recruitment agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 18, 2024
Full time
We are working with a fantastic catering focused business, based near Castle Donnington who are looking for a Sales Administrator to join their successful company. You will provide excellent customer service and administration skills as part of the busy processing team. To be considered for the role, you ll require the following essentials: Current or recent experience within a customer service/administration role Strong knowledge of MS Office, particularly MS Excel and also SAP Previous experience of processing orders Excellent communication skills - written and verbal Ability to work to strict deadlines Work well under pressure The ideal candidate will have proven experience within a customer service/administration role with experience of processing customer orders. You will be very organised and have fantastic attention to detail. Reporting to the Sales Director, you ll be: Processing orders on the bespoke system in a timely manner Liaising with customers via phone and email Answering all calls with a professional manner Handling incoming deliveries & stock & matching upto the delivery notes Updating purchase orders on the system Processing web and stationary orders Ensuring that fixed prices or discounts are updated accordingly Working as part of a team & supporting the team & the wider business as required Producing courier labels Promoting new business and upselling to existing customers Providing an excellent customer service Salary & Working Hours £23,000 £25,000 per annum, dependant on experience Full time hours, Monday Thursday 8.30am 5pm, Friday 8.30am 4pm Company pension Free on-site parking Employee Assistance Programme 24/7 well-being support service Online and high street shops discount/voucher scheme Perkbox Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an recruitment agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)