One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Apr 18, 2024
Full time
The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: 20,000 - 24,000 per annum, depending on experience Job Type: Full time, Permanent Guildways is a forward-thinking and innovative debt collection business that has the ability to collect debts around the world. Guildways operates at a fast pace dealing with thousands of cases every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national and international debt recovery service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in recovering debts owed to its client's. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The Candidate: The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients' recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services Key Skills: Good written and oral communication skills Telephone skills IT and Math literate Negotiation skills Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Implementation Manager, Customer Relationship Manager, Customer Retention Manager, Client Relationship Manager, Relations Manager, Customer Support, Business Support may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: 20,000 - 24,000 per annum, depending on experience Job Type: Full time, Permanent Guildways is a forward-thinking and innovative debt collection business that has the ability to collect debts around the world. Guildways operates at a fast pace dealing with thousands of cases every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national and international debt recovery service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in recovering debts owed to its client's. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The Candidate: The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients' recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services Key Skills: Good written and oral communication skills Telephone skills IT and Math literate Negotiation skills Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Implementation Manager, Customer Relationship Manager, Customer Retention Manager, Client Relationship Manager, Relations Manager, Customer Support, Business Support may also be considered for this role.
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Apr 18, 2024
Contractor
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Hot New Role: Any Experience Considered! Do you enjoy a role with variety - that will see you communicating between clients and suppliers, supporting the Sales Managers, and owning administrative processes through to completion? Are you based near to Tunbridge Wells - and looking to work for an established (and welcoming!) local team? If yes then apply now with your CV for consideration! Join a thriving Tunbridge Wells team, working from amazing modern offices (with free parking!) Chance to join a super team culture, where you will play a key part in the smooth running of the sales department. Take on a varied responsibility-set:- - Diary planning and management, including site visitations. - Generating product documents, quotations and invoices. - Placing orders from suppliers. - Booking travel and accommodation for sales team internationally and in the UK. - Recording customer information accurately ready for contract set-up. - After sales care to customers. Mon - Fri 37,5 hr Salary with experience - £24-26,000 Superb working environment and team Chance to work in an interesting and fun sector - for a leading internationally-trading organisation! Any experience considered! Could be an ideal route away from evening / weekend working, or to take a career next step. Apply with your CV or better, call Miles Dutton at Recruitment Solutions in Tunbridge Wells today!
Apr 18, 2024
Full time
Hot New Role: Any Experience Considered! Do you enjoy a role with variety - that will see you communicating between clients and suppliers, supporting the Sales Managers, and owning administrative processes through to completion? Are you based near to Tunbridge Wells - and looking to work for an established (and welcoming!) local team? If yes then apply now with your CV for consideration! Join a thriving Tunbridge Wells team, working from amazing modern offices (with free parking!) Chance to join a super team culture, where you will play a key part in the smooth running of the sales department. Take on a varied responsibility-set:- - Diary planning and management, including site visitations. - Generating product documents, quotations and invoices. - Placing orders from suppliers. - Booking travel and accommodation for sales team internationally and in the UK. - Recording customer information accurately ready for contract set-up. - After sales care to customers. Mon - Fri 37,5 hr Salary with experience - £24-26,000 Superb working environment and team Chance to work in an interesting and fun sector - for a leading internationally-trading organisation! Any experience considered! Could be an ideal route away from evening / weekend working, or to take a career next step. Apply with your CV or better, call Miles Dutton at Recruitment Solutions in Tunbridge Wells today!
As an Assistant Depot Manager, you will support your Depot Manager with the day-to-day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer your Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face-to-face training that we offer, you will have the skills and knowledge needed to be a successful Asisstant Depot Manager and one day manage your own depot. Skills and attributes you need to be a successful Assistant Depot Manager: Management experience Inspirational leader Sales focused Problem-solving skills Target-driven Effective communicator Ambition and drive Customer service Thrive in fast-paced environments What you get from us as an Assistant Depot Manager: Competitive base salary Monthly depot bonus OTE Team incentives and outings Matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Apr 18, 2024
Full time
As an Assistant Depot Manager, you will support your Depot Manager with the day-to-day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer your Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face-to-face training that we offer, you will have the skills and knowledge needed to be a successful Asisstant Depot Manager and one day manage your own depot. Skills and attributes you need to be a successful Assistant Depot Manager: Management experience Inspirational leader Sales focused Problem-solving skills Target-driven Effective communicator Ambition and drive Customer service Thrive in fast-paced environments What you get from us as an Assistant Depot Manager: Competitive base salary Monthly depot bonus OTE Team incentives and outings Matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 18, 2024
Full time
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Apr 18, 2024
Full time
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term Contract Salary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: o Weekly Joiners, Transfers and Leavers report is reflected in the system. o Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. o Contract details are reviewed monthly and processed in line with our current Vendor Management guidelines. o Supply and Demand data is reviewed regularly and any variances raised. o Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. o Actuals are recorded by PMs correctly against projects and validated monthly. o All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Attend Portfolio Resource meetings, Resource Exception Forum and meetings with the wider business, complete minutes and actions and distribute them to the right audience. Assist Resource and Scheduling Manager in producing a range of reports and dashboards for the business and the Executive audiences promoting transparency and influencing better decision-making activity. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria).
Apr 18, 2024
Full time
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term Contract Salary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: o Weekly Joiners, Transfers and Leavers report is reflected in the system. o Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. o Contract details are reviewed monthly and processed in line with our current Vendor Management guidelines. o Supply and Demand data is reviewed regularly and any variances raised. o Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. o Actuals are recorded by PMs correctly against projects and validated monthly. o All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Attend Portfolio Resource meetings, Resource Exception Forum and meetings with the wider business, complete minutes and actions and distribute them to the right audience. Assist Resource and Scheduling Manager in producing a range of reports and dashboards for the business and the Executive audiences promoting transparency and influencing better decision-making activity. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria).
As an Assistant Depot Manager, you will support your Depot Manager with the day-to-day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer your Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face-to-face training that we offer, you will have the skills and knowledge needed to be a successful Asisstant Depot Manager and one day manage your own depot. Skills and attributes you need to be a successful Assistant Depot Manager: Management experience Inspirational leader Sales focused Problem-solving skills Target-driven Effective communicator Ambition and drive Customer service Thrive in fast-paced environments What you get from us as an Assistant Depot Manager: Competitive base salary Monthly depot bonus OTE Team incentives and outings Matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Apr 18, 2024
Full time
As an Assistant Depot Manager, you will support your Depot Manager with the day-to-day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer your Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face-to-face training that we offer, you will have the skills and knowledge needed to be a successful Asisstant Depot Manager and one day manage your own depot. Skills and attributes you need to be a successful Assistant Depot Manager: Management experience Inspirational leader Sales focused Problem-solving skills Target-driven Effective communicator Ambition and drive Customer service Thrive in fast-paced environments What you get from us as an Assistant Depot Manager: Competitive base salary Monthly depot bonus OTE Team incentives and outings Matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Role Purpose: To provide general office administration and legal documentation support to the Engineering and Technical team in order to help ensure that the service carries out its work as effectively as possible and to procure essential supplies and services as necessary. Engineering Support Administrators are experienced administrators carrying out detailed processes required for specific aspects of Engineering Support administration. They will invariably have a specialisation of skills and will support a group of team managers and staff. They will be fully versed in all procedures of their specialism including complex and confidential work. The post holder will undertake routine financial functions, use asset management databases and assist in compilation of data as required by the Operational Support Managers. The role holder will be required to provide customer service and the post is part of a small team who process and maintain data in appropriate databases and systems in response to requests for information by Fire and Rescue Managers within defined areas of activity. Accuracy and the production of quality information are key expectations of the role. Work Context: Logistic Support comprises of Engineering & Supply and Infrastructure. Being the first point of contact to the majority of Logistic Support customers and the services within this function, this post represents the face of Engineering & Supply. Effective administrative support to front-line staff is crucial to the quality of service delivery. The post holder will organise their own workload and set day-to-day priorities but have robust communication mechanisms with the Engineering & Supply Manager and overall team to ensure continuity of service delivery. Line management responsibility: None but post holder will be required to train an apprentice. Budget responsibility: Day to day monitoring of vehicles, fuel & equipment defects & records. Delegated responsibility for annual Budgets of:Fuel - £150 000Equipment - £100 000Vehicles - £60 000Manage petty cash to the value of £300 Accountabilities: Planning & Organising Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Policy and Compliance Assist with work in a relevant technical or regulatory area in order that statutory and policy compliance is maintained. People & partnerships: Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Resources: May assist in the management of a small budget or recovery of income.Analysis, Reporting & Documentation Collate data, prepare reports/statistics to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.Health, Safety & Welfare: Responsible for ensuring health and safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristic: Knowledge of relevant technical area including, where appropriate, relevant practical skills. For some roles a relevant degree may be required. Good IT skills, including MS Office and database management systems. Good written and oral communication skills with the ability to build sound relationships with customers and explain technical issues to non technical people. Ability to prepare and present reports in a logical and digestible format. High level administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous work experience in a relevant environment. Familiarity of asset management and a busy fleet operation. Technical understanding of motor vehicles Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide general office administration and legal documentation support to the Engineering and Technical team in order to help ensure that the service carries out its work as effectively as possible and to procure essential supplies and services as necessary. Engineering Support Administrators are experienced administrators carrying out detailed processes required for specific aspects of Engineering Support administration. They will invariably have a specialisation of skills and will support a group of team managers and staff. They will be fully versed in all procedures of their specialism including complex and confidential work. The post holder will undertake routine financial functions, use asset management databases and assist in compilation of data as required by the Operational Support Managers. The role holder will be required to provide customer service and the post is part of a small team who process and maintain data in appropriate databases and systems in response to requests for information by Fire and Rescue Managers within defined areas of activity. Accuracy and the production of quality information are key expectations of the role. Work Context: Logistic Support comprises of Engineering & Supply and Infrastructure. Being the first point of contact to the majority of Logistic Support customers and the services within this function, this post represents the face of Engineering & Supply. Effective administrative support to front-line staff is crucial to the quality of service delivery. The post holder will organise their own workload and set day-to-day priorities but have robust communication mechanisms with the Engineering & Supply Manager and overall team to ensure continuity of service delivery. Line management responsibility: None but post holder will be required to train an apprentice. Budget responsibility: Day to day monitoring of vehicles, fuel & equipment defects & records. Delegated responsibility for annual Budgets of:Fuel - £150 000Equipment - £100 000Vehicles - £60 000Manage petty cash to the value of £300 Accountabilities: Planning & Organising Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Policy and Compliance Assist with work in a relevant technical or regulatory area in order that statutory and policy compliance is maintained. People & partnerships: Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Resources: May assist in the management of a small budget or recovery of income.Analysis, Reporting & Documentation Collate data, prepare reports/statistics to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.Health, Safety & Welfare: Responsible for ensuring health and safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristic: Knowledge of relevant technical area including, where appropriate, relevant practical skills. For some roles a relevant degree may be required. Good IT skills, including MS Office and database management systems. Good written and oral communication skills with the ability to build sound relationships with customers and explain technical issues to non technical people. Ability to prepare and present reports in a logical and digestible format. High level administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous work experience in a relevant environment. Familiarity of asset management and a busy fleet operation. Technical understanding of motor vehicles Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. Shift pattern: Sunday to Thursday, 2000hr to 0600hr. Uniserve is seeking a driven and organised Transport Planning Supervisor to join our growing team. In this role, you will be responsible for: Planning, directing and controlling the activities of our transport fleet. Ensuring efficient and legal operations by adhering to the Working Time Directive (WTD) and drivers' hours. Delegating tasks effectively and providing clear instructions to drivers. Optimising transport plans, approving routes and ensuring cost-efficiency. Supporting the Transport Planning Manager in driving departmental success. Monitoring and utilising transport management software. Liaising with depots, customers and sales teams to ensure smooth deliveries and address any issues. Maintaining health and safety compliance within the department. Utilising customer IT software to create daily operational plans. Acting as a bridge between sales and operations, ensuring a seamless customer experience. You will be a strong candidate if you have: Previous experience in transport planning. A thorough knowledge of transport legislation. Proficiency in MS Office. Experience with transport management systems like Mandata, Samsara, or TruTac (or similar). A keen eye for detail. Team leadership experience. A self-motivated and proactive approach to problem-solving. The ability to meet deadlines and achieve targets. Excellent communication skills, both written and verbal. A collaborative spirit. Commitment to upholding SHEQ (Safety, Health, Environment, Quality) policies and procedures. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. If you are a highly organised and detail-oriented individual with a passion for logistics, we encourage you to apply!
Apr 18, 2024
Full time
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. Shift pattern: Sunday to Thursday, 2000hr to 0600hr. Uniserve is seeking a driven and organised Transport Planning Supervisor to join our growing team. In this role, you will be responsible for: Planning, directing and controlling the activities of our transport fleet. Ensuring efficient and legal operations by adhering to the Working Time Directive (WTD) and drivers' hours. Delegating tasks effectively and providing clear instructions to drivers. Optimising transport plans, approving routes and ensuring cost-efficiency. Supporting the Transport Planning Manager in driving departmental success. Monitoring and utilising transport management software. Liaising with depots, customers and sales teams to ensure smooth deliveries and address any issues. Maintaining health and safety compliance within the department. Utilising customer IT software to create daily operational plans. Acting as a bridge between sales and operations, ensuring a seamless customer experience. You will be a strong candidate if you have: Previous experience in transport planning. A thorough knowledge of transport legislation. Proficiency in MS Office. Experience with transport management systems like Mandata, Samsara, or TruTac (or similar). A keen eye for detail. Team leadership experience. A self-motivated and proactive approach to problem-solving. The ability to meet deadlines and achieve targets. Excellent communication skills, both written and verbal. A collaborative spirit. Commitment to upholding SHEQ (Safety, Health, Environment, Quality) policies and procedures. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. If you are a highly organised and detail-oriented individual with a passion for logistics, we encourage you to apply!
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverYou will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Job Title: Workshop repair Contracts manager Location: Warrington initially until Dec2024 for training; Permanent location : Leeds after business transfer Schneider's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centres, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. (url removed) About Job Role: To process, administrate and co-ordinate customer enquiries through to delivery and installation, ensuring contracts are completed on time and to customer specification, within budget. Responsibilities includes: • Proactively manage the contract through from enquiry to invoice issue and manage any payment disputes that arise from the contract. • Review new orders to ensure that the contractual elements are agreed with customer and agree any additional contractual requirements within agreed timeline. Ensure where appropriate orders are fulfilled using standard equipment. • Identify the necessary information to execute the contract and issue accurate and timely instructions to relevant departments to ensure equipment is designed/built/procured to the agreed specification and manage any issues that arise during the contract. • Liaise with customer regarding all elements of the contracts including approvals, variation claims, instructions, delivery, site work, site visits, customer inspections Prepare and submit contractual documentation as appropriate, i.e. technical reports , shipping documentation. • Liaise with and assist the customer with technical issues where necessary. Qualifications / requirements: Detailed knowledge of current & legacy product range Ability to read and understand electrical drawings Well developed interpersonal skills (Written and verbal) Excellent time management skills PC literate Ability to work well within a team Good negotiation skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 18, 2024
Full time
Job Title: Workshop repair Contracts manager Location: Warrington initially until Dec2024 for training; Permanent location : Leeds after business transfer Schneider's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centres, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. (url removed) About Job Role: To process, administrate and co-ordinate customer enquiries through to delivery and installation, ensuring contracts are completed on time and to customer specification, within budget. Responsibilities includes: • Proactively manage the contract through from enquiry to invoice issue and manage any payment disputes that arise from the contract. • Review new orders to ensure that the contractual elements are agreed with customer and agree any additional contractual requirements within agreed timeline. Ensure where appropriate orders are fulfilled using standard equipment. • Identify the necessary information to execute the contract and issue accurate and timely instructions to relevant departments to ensure equipment is designed/built/procured to the agreed specification and manage any issues that arise during the contract. • Liaise with customer regarding all elements of the contracts including approvals, variation claims, instructions, delivery, site work, site visits, customer inspections Prepare and submit contractual documentation as appropriate, i.e. technical reports , shipping documentation. • Liaise with and assist the customer with technical issues where necessary. Qualifications / requirements: Detailed knowledge of current & legacy product range Ability to read and understand electrical drawings Well developed interpersonal skills (Written and verbal) Excellent time management skills PC literate Ability to work well within a team Good negotiation skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Join Our Team as a Project Manager for Industrial and Process Automation Solutions Location - Worthing or Coventry or Warrington Are you a passionate and experienced project manager with a drive to make a difference in the world of industrial automation? Do you possess exceptional leadership skills and a passion for implementing cutting-edge technology to drive sustainability and digital transformation? If so, we invite you to join our dynamic team as a Project Manager focused on enhancing our customers' operations and business intelligence through our software solutions, services and connected products. About Us: We are a leading organisation dedicated to providing cutting-edge solutions to clients across diverse industries, including water and wastewater, oil and gas, food and beverage, manufacturing, mining, pharmaceuticals, and more. With a proven track record of delivering both time-tested system solutions and the latest technological advancements in Industrial Automation, we are at the forefront of driving digital transformation and sustainability in industrial sectors. What We're Looking For: We're in search of an exceptional Project Manager who has the skills, passion, and vision to lead our project teams to success. We are looking for someone with a proven track record in managing multi-disciplined teams across wide geographies, and skilled in bringing diverse teams together to present to our customers as one united world class project team that inspires confidence and trust. Key Responsibilities: Team Leadership: Lead, motivate, and inspire cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement. Project Delivery: Oversee the successful delivery of solutions to customers in various industries, ensuring projects are on time, on budget, and meet or exceed quality standards and expectations. Stakeholder Engagement: Cultivate strong and lasting relationships with customers, partners, and stakeholders, ensuring clear communication and alignment of goals. Financial Control: Ensure projects contribute to the BU financial forecasts as expected and that we are seen to be exceptional value for money to our customers. Technical Expertise: Maintain an up-to-date understanding of our technologies and services to drive innovation in our project delivery approach. Qualifications and Skills: • Proven experience in project management, ideally within the Industrial and Process automation field. • UK Driving Licen se • Knowledge of SCADA or DCS system solutions, industrial or process automation, and related technologies • A passion for driving sustainability and digital transformation in various industrial sectors. • PMP or similar qualification an advantage. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 18, 2024
Full time
Join Our Team as a Project Manager for Industrial and Process Automation Solutions Location - Worthing or Coventry or Warrington Are you a passionate and experienced project manager with a drive to make a difference in the world of industrial automation? Do you possess exceptional leadership skills and a passion for implementing cutting-edge technology to drive sustainability and digital transformation? If so, we invite you to join our dynamic team as a Project Manager focused on enhancing our customers' operations and business intelligence through our software solutions, services and connected products. About Us: We are a leading organisation dedicated to providing cutting-edge solutions to clients across diverse industries, including water and wastewater, oil and gas, food and beverage, manufacturing, mining, pharmaceuticals, and more. With a proven track record of delivering both time-tested system solutions and the latest technological advancements in Industrial Automation, we are at the forefront of driving digital transformation and sustainability in industrial sectors. What We're Looking For: We're in search of an exceptional Project Manager who has the skills, passion, and vision to lead our project teams to success. We are looking for someone with a proven track record in managing multi-disciplined teams across wide geographies, and skilled in bringing diverse teams together to present to our customers as one united world class project team that inspires confidence and trust. Key Responsibilities: Team Leadership: Lead, motivate, and inspire cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement. Project Delivery: Oversee the successful delivery of solutions to customers in various industries, ensuring projects are on time, on budget, and meet or exceed quality standards and expectations. Stakeholder Engagement: Cultivate strong and lasting relationships with customers, partners, and stakeholders, ensuring clear communication and alignment of goals. Financial Control: Ensure projects contribute to the BU financial forecasts as expected and that we are seen to be exceptional value for money to our customers. Technical Expertise: Maintain an up-to-date understanding of our technologies and services to drive innovation in our project delivery approach. Qualifications and Skills: • Proven experience in project management, ideally within the Industrial and Process automation field. • UK Driving Licen se • Knowledge of SCADA or DCS system solutions, industrial or process automation, and related technologies • A passion for driving sustainability and digital transformation in various industrial sectors. • PMP or similar qualification an advantage. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 35 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 35 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Operations Manager Magna Park Central £39,750 per annum, 33 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. We're a fast paced business, always delivering amazing quality and results for our customers, and this warehouse location is no exception. You'll have an important part to play planning, co-ordinating, supervising and reporting the operational activities.We don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You'll have a key role to play in helping your team go 'From Gate to Great', and all the opportunities that go with it. As Operations Manager you'll provide effective leadership, communication, training and development supporting your team to achieve their goals through continuous improvement, quality and attention to detail. As part of your key responsibilities you'll: Plan, manage and adjust staffing levels to meet operational requirements. Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members Deliver team member performance reviews, development, and succession planning as appropriate, and carry out recruitment and selection activity Facilitate effective communication and drive engagement Manage disciplinary and grievance issues (complaints) in line with HR policy Ensure compliance to Standard Operating Procedures (SOP's) Ensure company policies are communicated, applied and enforced Organise and lead the focus on improved productivity levels Get involved with local and network project management Ensure the operation achieves the production and performance targets required and contributes to the achievement of service levels Monitor all physical aspects of the warehouse operation during the shift and take corrective action Compile operational data and report on operation performance as required About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Experience within a fastmoving logistics operation An understanding of Warehouse Management Systems (WMS) Sound understanding of health, safety and environmental legislation People management experience and a track record of training and motivating a team to achieve their goals Excellent communication skills Highly customer focussed and have the desire to go above and beyond for our customers each and every time Experience of working to and achieving targets and timescales Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Warehouse Operations Supervisor, Logistics Operations Lead, Operations Coordinator, Distribution Center Manager, Supply Chain Operations Manager, Fulfillment Center Supervisor, Warehouse Operations Director, Logistics Operations Manager, Production Operations Supervisor, Operations Team Leader, etc. REF-
Apr 18, 2024
Full time
Operations Manager Magna Park Central £39,750 per annum, 33 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. We're a fast paced business, always delivering amazing quality and results for our customers, and this warehouse location is no exception. You'll have an important part to play planning, co-ordinating, supervising and reporting the operational activities.We don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You'll have a key role to play in helping your team go 'From Gate to Great', and all the opportunities that go with it. As Operations Manager you'll provide effective leadership, communication, training and development supporting your team to achieve their goals through continuous improvement, quality and attention to detail. As part of your key responsibilities you'll: Plan, manage and adjust staffing levels to meet operational requirements. Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members Deliver team member performance reviews, development, and succession planning as appropriate, and carry out recruitment and selection activity Facilitate effective communication and drive engagement Manage disciplinary and grievance issues (complaints) in line with HR policy Ensure compliance to Standard Operating Procedures (SOP's) Ensure company policies are communicated, applied and enforced Organise and lead the focus on improved productivity levels Get involved with local and network project management Ensure the operation achieves the production and performance targets required and contributes to the achievement of service levels Monitor all physical aspects of the warehouse operation during the shift and take corrective action Compile operational data and report on operation performance as required About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Experience within a fastmoving logistics operation An understanding of Warehouse Management Systems (WMS) Sound understanding of health, safety and environmental legislation People management experience and a track record of training and motivating a team to achieve their goals Excellent communication skills Highly customer focussed and have the desire to go above and beyond for our customers each and every time Experience of working to and achieving targets and timescales Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Warehouse Operations Supervisor, Logistics Operations Lead, Operations Coordinator, Distribution Center Manager, Supply Chain Operations Manager, Fulfillment Center Supervisor, Warehouse Operations Director, Logistics Operations Manager, Production Operations Supervisor, Operations Team Leader, etc. REF-