Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes difference? We are looking for a Spanish or Portuguese speaking Customer Service Manager to join a Global, award-winning company based in Watford. The Customer Service Manager will be overseeing a team of 15 Spanish and Portuguese speaking executives and must be able to speak English and either Spanish or Portuguese fluently. This position would suit someone who is committed, ambitious and looking to join a company who are well established in the market. The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances. About the role: The Customer Service Manager will be responsible for a team of 15 executives. The role involves ensuring that support is provided to customers in an effective, timely and exceptional manner. The Manager is responsible for the team engagement and progression, ensuring that the team have the access to the resources they need to provide the exceptional level of customer service required. The Manager works alongside the rest of the senior leadership teams within the business including working closely with 4 customer service managers in sister teams. The office has great public transport links and free onsite parking so is suitable for any commuter. The team work on a hybrid basis, Mon - Fri 08:30 - 17:00 Duties to include: Ensuring the team are delivering exceptional customer support through all communication mediums Analysing processes, planning, and implementing change Continuous improvement of procedures Create and analyse reports and present data Operational forecasting Developing members of the team through training Overseeing the recruitment of new members into the team Setting KPI's and ensuring team members achieve them Support the team to prioritise workloads Manage the implementation of new computer systems to improve ways of working Candidate Requirements: To have Manager / Supervisor / Team Leader experience in an office-based environment To be fluent in English and at least one of the following languages - Spanish or Portuguese To have experience using CRM systems and be proficient in all MS Office programs including Excel Experience in people management, project management and change management Be a critical thinker and able to collect, process and analyse data Be able to lead a team effectively and strive to create a working environment where people thrive Be able to communicate effectively with stakeholders Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Mar 29, 2024
Full time
Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes difference? We are looking for a Spanish or Portuguese speaking Customer Service Manager to join a Global, award-winning company based in Watford. The Customer Service Manager will be overseeing a team of 15 Spanish and Portuguese speaking executives and must be able to speak English and either Spanish or Portuguese fluently. This position would suit someone who is committed, ambitious and looking to join a company who are well established in the market. The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances. About the role: The Customer Service Manager will be responsible for a team of 15 executives. The role involves ensuring that support is provided to customers in an effective, timely and exceptional manner. The Manager is responsible for the team engagement and progression, ensuring that the team have the access to the resources they need to provide the exceptional level of customer service required. The Manager works alongside the rest of the senior leadership teams within the business including working closely with 4 customer service managers in sister teams. The office has great public transport links and free onsite parking so is suitable for any commuter. The team work on a hybrid basis, Mon - Fri 08:30 - 17:00 Duties to include: Ensuring the team are delivering exceptional customer support through all communication mediums Analysing processes, planning, and implementing change Continuous improvement of procedures Create and analyse reports and present data Operational forecasting Developing members of the team through training Overseeing the recruitment of new members into the team Setting KPI's and ensuring team members achieve them Support the team to prioritise workloads Manage the implementation of new computer systems to improve ways of working Candidate Requirements: To have Manager / Supervisor / Team Leader experience in an office-based environment To be fluent in English and at least one of the following languages - Spanish or Portuguese To have experience using CRM systems and be proficient in all MS Office programs including Excel Experience in people management, project management and change management Be a critical thinker and able to collect, process and analyse data Be able to lead a team effectively and strive to create a working environment where people thrive Be able to communicate effectively with stakeholders Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Mar 29, 2024
Full time
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 29, 2024
Full time
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
We are looking for an experienced, dynamic, commercially focused Store Managerwith proven resultsto lead our team and grow our sales in York.We are not looking for someone to follow our guide - we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for York will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.Our Store Managers work closely with the Retail Area Manager to help drive HARIBO in store excellence and customer experience within our stores, implementing new ranges, seasonal activity and all year-round product and point of sale merchandising. Our Store Managers to work closely with colleagues in store and across the business to drive commercial performance and profitability whilst analysing customer trends to improve drive customers into the exciting and happy world of HARIBO. Our mix that awaits you: As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It's an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business across the country Our promise to you: Ownership to define and deploy the retail plan for a new and exciting store Leadership responsibilities within the retail community, for your team and their development Real accountability and an ability to make quick decisions that shape the future of the retail business Real accountability for relationships both within HARIBO and within the exciting Designer Outlet Ingredients that you bring with you: Be disciplined, proactive, adaptable and organised who can work under their own initiative Display strong interpersonal skills with all stakeholders, both internal and external Ability to understand situations of conflict and manage emotions in front of customers and colleagues Good oral and written communication skills Experience of stock management and loss prevention People Management skills across the colleague life cycle A key role model of our HARIBO values Key Accountabilities and Responsibilities: Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service Deliver the HARIBO Standards of retail excellence Comply with company standards in Health and Safety and Food Safety Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process Staff Planning and ensuring the right people are in the right place at the right time Identify training needs across the team and develop plans for support Measure and report against customer and retail KPI's Work alongside McArthur Glen at the York Designer Outlet Life at the 'happy world' means: Competitive salary 28 days holiday Life Insurance Private Medical Insurance Critical Illness Cover Group Income Protection Annual Bonus Scheme 20% discount in our Stores A supportive and dynamic induction period within our other retail stores and the wider HARIBO business And you can't forget Sweet treats Hours of Work: This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required. Are you looking to work in a market leading company, helping to devise and deliver a new and exciting retail experience? The 'Happy world' might just be the place for you. It will only take 3-4 minutes to complete your applications and you never know this could be the start of a long and colourful career with us! REF-
Mar 29, 2024
Full time
We are looking for an experienced, dynamic, commercially focused Store Managerwith proven resultsto lead our team and grow our sales in York.We are not looking for someone to follow our guide - we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for York will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.Our Store Managers work closely with the Retail Area Manager to help drive HARIBO in store excellence and customer experience within our stores, implementing new ranges, seasonal activity and all year-round product and point of sale merchandising. Our Store Managers to work closely with colleagues in store and across the business to drive commercial performance and profitability whilst analysing customer trends to improve drive customers into the exciting and happy world of HARIBO. Our mix that awaits you: As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It's an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business across the country Our promise to you: Ownership to define and deploy the retail plan for a new and exciting store Leadership responsibilities within the retail community, for your team and their development Real accountability and an ability to make quick decisions that shape the future of the retail business Real accountability for relationships both within HARIBO and within the exciting Designer Outlet Ingredients that you bring with you: Be disciplined, proactive, adaptable and organised who can work under their own initiative Display strong interpersonal skills with all stakeholders, both internal and external Ability to understand situations of conflict and manage emotions in front of customers and colleagues Good oral and written communication skills Experience of stock management and loss prevention People Management skills across the colleague life cycle A key role model of our HARIBO values Key Accountabilities and Responsibilities: Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service Deliver the HARIBO Standards of retail excellence Comply with company standards in Health and Safety and Food Safety Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process Staff Planning and ensuring the right people are in the right place at the right time Identify training needs across the team and develop plans for support Measure and report against customer and retail KPI's Work alongside McArthur Glen at the York Designer Outlet Life at the 'happy world' means: Competitive salary 28 days holiday Life Insurance Private Medical Insurance Critical Illness Cover Group Income Protection Annual Bonus Scheme 20% discount in our Stores A supportive and dynamic induction period within our other retail stores and the wider HARIBO business And you can't forget Sweet treats Hours of Work: This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required. Are you looking to work in a market leading company, helping to devise and deliver a new and exciting retail experience? The 'Happy world' might just be the place for you. It will only take 3-4 minutes to complete your applications and you never know this could be the start of a long and colourful career with us! REF-
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 29, 2024
Full time
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Store Manager - New Store Opening Chiswick, London Fantastic Opportunity to join a growing charity retailer Salary up to 30,000 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their beautiful store opening in Chiswick. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 29, 2024
Full time
Store Manager - New Store Opening Chiswick, London Fantastic Opportunity to join a growing charity retailer Salary up to 30,000 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their beautiful store opening in Chiswick. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 29, 2024
Full time
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.Always striving to make your showroom the best in order to anticipate and exceed customer needs.Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 hours per week, working 5 out of 7 days. Typical shift is 9:30am - 5:30pm, with 1 shift over the weekend required weekly. No split shifts, but work over school holidays, bank holidays and weekends is required. Please note, there are the occasional evening events hosted at property, but you would finish no later than 9pm on those dates. An ideal candidate will be confident in leading the team, proactive, and motivated by excellent customer service. You will be line managing up to 30 people, so 2 years experience is necessary. You will have good IT skills, stock control experience, food safety knowledge and a passion for F&B. You will be a flexible team player, who is happy to really make a difference within this team. Salary: £28,548.00 pa (this will be your salary from 1st April 24) Duration: Permanent contract Interview date: Interviews hosted from 3rd of April 24 Potential start date: April 24 What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. You will be based at Dunstable Downs, Bedfordshire Prop, Chute Farm, Dunstable, LU6 2LN What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you're: •Used to achieving outstanding customer service in a similar environment. •A good leader of people, skilled in setting personal objectives and giving feedback. •Experienced with budgets to increase income and control costs (including managing stock and waste). •A people person, with a friendly attitude and great communication skills. •Aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Mar 29, 2024
Full time
Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 hours per week, working 5 out of 7 days. Typical shift is 9:30am - 5:30pm, with 1 shift over the weekend required weekly. No split shifts, but work over school holidays, bank holidays and weekends is required. Please note, there are the occasional evening events hosted at property, but you would finish no later than 9pm on those dates. An ideal candidate will be confident in leading the team, proactive, and motivated by excellent customer service. You will be line managing up to 30 people, so 2 years experience is necessary. You will have good IT skills, stock control experience, food safety knowledge and a passion for F&B. You will be a flexible team player, who is happy to really make a difference within this team. Salary: £28,548.00 pa (this will be your salary from 1st April 24) Duration: Permanent contract Interview date: Interviews hosted from 3rd of April 24 Potential start date: April 24 What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. You will be based at Dunstable Downs, Bedfordshire Prop, Chute Farm, Dunstable, LU6 2LN What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you're: •Used to achieving outstanding customer service in a similar environment. •A good leader of people, skilled in setting personal objectives and giving feedback. •Experienced with budgets to increase income and control costs (including managing stock and waste). •A people person, with a friendly attitude and great communication skills. •Aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Area Sales Manager Bathrooms and Showers Job Title: Area Sales Manager Bathrooms and Showers Industry Sector: Plumbers Merchants, Independent Bathroom specialists, Independent Retailers, Bathroom Showrooms, Merchants and DIY Stores Area to be covered: Central East Postcodes: NG, LE, PE,NR, NN, MK, CB, IP, LU, SG, AL, HP, EN, CM, CO Remuneration: £35,000-£45,000 + 20% Bonus Benefits: £380 per month ca click apply for full job details
Mar 29, 2024
Full time
Area Sales Manager Bathrooms and Showers Job Title: Area Sales Manager Bathrooms and Showers Industry Sector: Plumbers Merchants, Independent Bathroom specialists, Independent Retailers, Bathroom Showrooms, Merchants and DIY Stores Area to be covered: Central East Postcodes: NG, LE, PE,NR, NN, MK, CB, IP, LU, SG, AL, HP, EN, CM, CO Remuneration: £35,000-£45,000 + 20% Bonus Benefits: £380 per month ca click apply for full job details
Join one of our product teams and develop features with real value for a one-of-a-kind product management system used by 4500+ global companies. As an innovative B2B SaaS company that's changing the way product teams around the world build products, we recognize the importance of building a dedicated internal Growth team to further solidify our position on the market. For this reason, we're looking for an experienced Frontend Engineer to help lead the charge. You'll join a cross-functional team consisting of engineers, a designer, product analyst and product manager to help fuel Productboard's growth. Together, you'll focus on three main areas and challenges: Guiding new customers. Our large customers receive all the care they need when purchasing Productboard. This includes a detailed sales process, being provided with solutions architects, and training. For smaller customers, however, such extensive support doesn't make economic sense. And that's where the Growth team comes in. Together, you'll help introduce our customers to Productboard, show them how best to use particular features and functions, and help them to fully understand how it'll make their future work easier. Setting prices and composing packages or plans. You'll revise how different Productboard functionalities are packaged and analyze our pricing models. Currently, basic pricing plans are stripped of certain functionalities. But the trend is towards making pretty much all functionality available to users but with constraints on usability depending on the pricing plan. Users can see the potential of certain features, and if they're interested, they can pay more to have them unlocked. Analyzing and optimizing client acquisition and retention. We need to track who comes to our site, who drops out at what particular step of the acquisition process and why, and what causes a company to purchase Productboard but leave after a certain period of time. This is very important data that will help us improve the entire customer acquisition and retention process. And that's where the Growth team will help significantly. It's no small task, but for those looking for an exciting and complex tech initiative with a real-world impact, here's your chance! On a typical day, you will: Collaborate with product, data and design to build experiments and assess whether they'll drive acquisition, retention, and monetization metrics Evaluate other PLG tools on the market, helping us to decide whether there is a more effective way to solve customer and business problems, such as "How do users get started?" Evangelize growth engineering topics and lessons learned to the rest of the company Help decide which technical initiatives make it to our roadmap - and explain to key stakeholders why we are pursuing certain initiatives or directions over others As a Senior Backend Growth Engineer, you'll be an expert in Ruby (on Rails). It'd also be beneficial to have experience in the following frameworks, tools, and languages: Frontend: TypeScript, React.js About you: 5+ years of experience building web apps T-shaped profile with Backend depth Experience in solving growth-related problems You work in collaboration with cross-functional business teams (Product, Marketing, Go To Market) You understand the business KPI to be improved (Conversion, Engagement, Adoption, Churn, etc.) You get things done, even outside of your own area of direct responsibilities You're used to hacking in on other teams' code base (guest dev) and getting their support You optimize for rapid iterations using A/B testing tools (Optimizely, LaunchDarkly, etc.) with a rough first shot and clean things up once experimentation (successful or not) is done Telemetry and BI tools to measure the impact of your work are your daily tools (Looker, Amplitude, MixPanel, etc.) You can look forward to the following benefits: Budget for online courses, books, and conferences 5 weeks of vacation + sick days ️ 1 Volunteer Day per year for you to help causes close to your heart Mental Wellness Program to support your well-being and self-care About Productboard Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight. That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity. Join at the golden startup age - established stability with large space for innovation and individual impact You'll enjoy an exciting team atmosphere, building a whole new category of software You can help change the way that products are built all over the world We iterate quickly and decisions are fast. You'll have a voice in what we do and see the impact of your work We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don't waste time on politics or ego. We champion openness by sharing our goals, success, and failures. Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product! Equal Opportunity Employer Statement We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. Join thousands of product makers who already enjoy our newsletter Thank you! Check your inbox and confirm your subscription, please.
Mar 29, 2024
Full time
Join one of our product teams and develop features with real value for a one-of-a-kind product management system used by 4500+ global companies. As an innovative B2B SaaS company that's changing the way product teams around the world build products, we recognize the importance of building a dedicated internal Growth team to further solidify our position on the market. For this reason, we're looking for an experienced Frontend Engineer to help lead the charge. You'll join a cross-functional team consisting of engineers, a designer, product analyst and product manager to help fuel Productboard's growth. Together, you'll focus on three main areas and challenges: Guiding new customers. Our large customers receive all the care they need when purchasing Productboard. This includes a detailed sales process, being provided with solutions architects, and training. For smaller customers, however, such extensive support doesn't make economic sense. And that's where the Growth team comes in. Together, you'll help introduce our customers to Productboard, show them how best to use particular features and functions, and help them to fully understand how it'll make their future work easier. Setting prices and composing packages or plans. You'll revise how different Productboard functionalities are packaged and analyze our pricing models. Currently, basic pricing plans are stripped of certain functionalities. But the trend is towards making pretty much all functionality available to users but with constraints on usability depending on the pricing plan. Users can see the potential of certain features, and if they're interested, they can pay more to have them unlocked. Analyzing and optimizing client acquisition and retention. We need to track who comes to our site, who drops out at what particular step of the acquisition process and why, and what causes a company to purchase Productboard but leave after a certain period of time. This is very important data that will help us improve the entire customer acquisition and retention process. And that's where the Growth team will help significantly. It's no small task, but for those looking for an exciting and complex tech initiative with a real-world impact, here's your chance! On a typical day, you will: Collaborate with product, data and design to build experiments and assess whether they'll drive acquisition, retention, and monetization metrics Evaluate other PLG tools on the market, helping us to decide whether there is a more effective way to solve customer and business problems, such as "How do users get started?" Evangelize growth engineering topics and lessons learned to the rest of the company Help decide which technical initiatives make it to our roadmap - and explain to key stakeholders why we are pursuing certain initiatives or directions over others As a Senior Backend Growth Engineer, you'll be an expert in Ruby (on Rails). It'd also be beneficial to have experience in the following frameworks, tools, and languages: Frontend: TypeScript, React.js About you: 5+ years of experience building web apps T-shaped profile with Backend depth Experience in solving growth-related problems You work in collaboration with cross-functional business teams (Product, Marketing, Go To Market) You understand the business KPI to be improved (Conversion, Engagement, Adoption, Churn, etc.) You get things done, even outside of your own area of direct responsibilities You're used to hacking in on other teams' code base (guest dev) and getting their support You optimize for rapid iterations using A/B testing tools (Optimizely, LaunchDarkly, etc.) with a rough first shot and clean things up once experimentation (successful or not) is done Telemetry and BI tools to measure the impact of your work are your daily tools (Looker, Amplitude, MixPanel, etc.) You can look forward to the following benefits: Budget for online courses, books, and conferences 5 weeks of vacation + sick days ️ 1 Volunteer Day per year for you to help causes close to your heart Mental Wellness Program to support your well-being and self-care About Productboard Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight. That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity. Join at the golden startup age - established stability with large space for innovation and individual impact You'll enjoy an exciting team atmosphere, building a whole new category of software You can help change the way that products are built all over the world We iterate quickly and decisions are fast. You'll have a voice in what we do and see the impact of your work We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don't waste time on politics or ego. We champion openness by sharing our goals, success, and failures. Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product! Equal Opportunity Employer Statement We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. Join thousands of product makers who already enjoy our newsletter Thank you! Check your inbox and confirm your subscription, please.
Purchasing Manager Office Machine Consumables. Accrington, Lancs PPC Solutions Ltd is a well-established manufacturer and provider of parts and supplies for printers and photocopiers. Selling into the trade in the UK and Ireland for over 40 years, the company has a very good reputation in the industry. We are a small team, and this role is of crucial importance to the future growth and development of the business. Purchasing Manager Key Tasks and Responsibilities: Negotiate price and contract terms with new and existing suppliers. Manage supply chain partners. Monitor stock levels and identify purchasing requirements. Ensure regular contact with the team, including Sales and Customer Service to minimise any issues which may impact customer requirements. Progress and expedite POs to ensure consistent and timely supply of products and components. Maintain MRP data in relation to min/max stock levels. Update ERP system with order details / delivery details. Plan production schedule for items built in-house. Drive New Product Development and launch. Keep product specifications database updated. Pursue a continuous improvement ethos in respect of supply chain operations. Maintain regular contact with key suppliers, resolving any problems, making improvement and maintaining service levels and efficiencies. Ensuring the prompt return of any stock that is deemed unfit for use back to the Supplier Identifying areas for improvement to continually drive performance and business results Managing overall direction, coordination and evaluation of procurement for the organisation Reportees - 1 Purchasing Assistant. Purchasing Manager Experience: At least 5 years experience in a senior purchasing role. Experience working in a Manufacturing or Engineering environment. Proven capability in delivering cost savings and making strategic improvements. IT Literacy - Must have a good knowledge of Excel ( Vlookup, filtering, Formatting, data management) as well as Word, PowerPoint etc. Some previous knowledge of Microsoft Navision and / or Business Central would be advantageous. Understanding of budget control and budget management. Attention to detail is of obvious importance. Proven problem-solving skills and strategic thinking abilities. Track record of cost optimization Negotiation Skills: Proven ability to negotiate with suppliers for favourable terms. Competent and confident within a finance team and in dealing with the wider business. Good at honest open communication skills / Excellent interpersonal skills can get on with all stake holders / colleagues.
Mar 29, 2024
Full time
Purchasing Manager Office Machine Consumables. Accrington, Lancs PPC Solutions Ltd is a well-established manufacturer and provider of parts and supplies for printers and photocopiers. Selling into the trade in the UK and Ireland for over 40 years, the company has a very good reputation in the industry. We are a small team, and this role is of crucial importance to the future growth and development of the business. Purchasing Manager Key Tasks and Responsibilities: Negotiate price and contract terms with new and existing suppliers. Manage supply chain partners. Monitor stock levels and identify purchasing requirements. Ensure regular contact with the team, including Sales and Customer Service to minimise any issues which may impact customer requirements. Progress and expedite POs to ensure consistent and timely supply of products and components. Maintain MRP data in relation to min/max stock levels. Update ERP system with order details / delivery details. Plan production schedule for items built in-house. Drive New Product Development and launch. Keep product specifications database updated. Pursue a continuous improvement ethos in respect of supply chain operations. Maintain regular contact with key suppliers, resolving any problems, making improvement and maintaining service levels and efficiencies. Ensuring the prompt return of any stock that is deemed unfit for use back to the Supplier Identifying areas for improvement to continually drive performance and business results Managing overall direction, coordination and evaluation of procurement for the organisation Reportees - 1 Purchasing Assistant. Purchasing Manager Experience: At least 5 years experience in a senior purchasing role. Experience working in a Manufacturing or Engineering environment. Proven capability in delivering cost savings and making strategic improvements. IT Literacy - Must have a good knowledge of Excel ( Vlookup, filtering, Formatting, data management) as well as Word, PowerPoint etc. Some previous knowledge of Microsoft Navision and / or Business Central would be advantageous. Understanding of budget control and budget management. Attention to detail is of obvious importance. Proven problem-solving skills and strategic thinking abilities. Track record of cost optimization Negotiation Skills: Proven ability to negotiate with suppliers for favourable terms. Competent and confident within a finance team and in dealing with the wider business. Good at honest open communication skills / Excellent interpersonal skills can get on with all stake holders / colleagues.
The Recruitment Co is looking for a Sales Administrator for one of our clients in St Helens. This is a permanent position. What we're offering: An annual salary of 24,000 per annum Monday to Friday, 8:30am until 4:30pm. Free on site parking Company Pension Scheme What the role looks like: Providing excellent customer service - total customer care and be customer focused. Polite and efficient answering of all incoming telephone calls - internal and external. Create excellent lines of communication and develop good relationships with customers, suppliers, colleagues etc. Establish & maintain excellent communication/relationships with couriers for domestic and international deliveries. Close liaison/link with customers, operations, accounts, warehouse/dispatch etc. Enquiry handling via email/phone and driving sales to hit targets set. Following up warm leads by phone to convert to sales. Order processing - accurate completion before passing to operations. Product picking/dispatching orders. Stock taking responsibilities. Purchasing office stationery, ensuring the best price is achieved. Complaints handling - being the first port of call for customers and being the link between the customer and operations. Tidiness and orderliness of own desk and work area. Cover for sales office personnel due to absence through sickness/holidays. Special projects as directed by the Sales Office Manager or General Manager. Help to develop and maintain Lockie Group and all divisions image in all markets - raise the profile. Collective responsibility - to share a joint responsibility for the profitability, well-being and successful development of the business. The Ideal Candidate will have: Previous experience within a sales administration and customer service role. Excellent customer service skills. Effective communication skills, with the ability to build rapport and develop customer relationships. Outstanding time management skills, attention to detail and the ability to multitask. Fast paced and a flexible attitude due to the nature of the business. The ability to self-motivate and use their own initiative whilst working within a team. Excellent knowledge of Microsoft office software applications including Word/Excel/Outlook. Knowledge of MIS systems & procedures. We are interviewing for this role immediately. Application deadline: March 30th CPWarrington The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Mar 29, 2024
Full time
The Recruitment Co is looking for a Sales Administrator for one of our clients in St Helens. This is a permanent position. What we're offering: An annual salary of 24,000 per annum Monday to Friday, 8:30am until 4:30pm. Free on site parking Company Pension Scheme What the role looks like: Providing excellent customer service - total customer care and be customer focused. Polite and efficient answering of all incoming telephone calls - internal and external. Create excellent lines of communication and develop good relationships with customers, suppliers, colleagues etc. Establish & maintain excellent communication/relationships with couriers for domestic and international deliveries. Close liaison/link with customers, operations, accounts, warehouse/dispatch etc. Enquiry handling via email/phone and driving sales to hit targets set. Following up warm leads by phone to convert to sales. Order processing - accurate completion before passing to operations. Product picking/dispatching orders. Stock taking responsibilities. Purchasing office stationery, ensuring the best price is achieved. Complaints handling - being the first port of call for customers and being the link between the customer and operations. Tidiness and orderliness of own desk and work area. Cover for sales office personnel due to absence through sickness/holidays. Special projects as directed by the Sales Office Manager or General Manager. Help to develop and maintain Lockie Group and all divisions image in all markets - raise the profile. Collective responsibility - to share a joint responsibility for the profitability, well-being and successful development of the business. The Ideal Candidate will have: Previous experience within a sales administration and customer service role. Excellent customer service skills. Effective communication skills, with the ability to build rapport and develop customer relationships. Outstanding time management skills, attention to detail and the ability to multitask. Fast paced and a flexible attitude due to the nature of the business. The ability to self-motivate and use their own initiative whilst working within a team. Excellent knowledge of Microsoft office software applications including Word/Excel/Outlook. Knowledge of MIS systems & procedures. We are interviewing for this role immediately. Application deadline: March 30th CPWarrington The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Tenancy Manager Competitive Full Time, Permanent Shrewsbury Are you an experienced Tenancy Manager or Lettings Agent looking for a new role in the Shropshire area? Our client has a fantastic opportunity based in their Shrewsbury office. Our client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments click apply for full job details
Mar 29, 2024
Full time
Tenancy Manager Competitive Full Time, Permanent Shrewsbury Are you an experienced Tenancy Manager or Lettings Agent looking for a new role in the Shropshire area? Our client has a fantastic opportunity based in their Shrewsbury office. Our client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments click apply for full job details
We are looking to recruit a Marketing Manager to join Caroola! This is a permanent role (37.5 hours per week), based at our Warrington HQ 2-3 days per week. Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do. The ideal candidate will be a proactive self-starter with a proven track record in developing and implementing successful marketing strategies. They will play a key role in promoting our brands and driving engagement with both B2C and B2B customers. This opportunity is perfect for a Marketing Manager seeking a business that fosters empowerment and encourages taking ownership. Responsibilities: Brand Promotion and Campaign Management: Develop, deliver, and support the ongoing promotion of our three brands - Parasol, Caroola Accountancy, and Brian Alfred. Create engaging advertising campaigns targeted at both B2C and B2B customers. Manage a variety of end-to-end B2C and B2B marketing campaigns to drive awareness and leads. This includes planning, segmentation, coordination, and execution. Multi-Channel Communications and Sales Collateral: Lead the activation of a multi-channel communications plan targeting prospect and existing customers through channels such as email, social media, direct mail, merchandise, and events. Create and support the delivery of a wide variety of online and offline materials including brochures, presentations, proposals, webinars, and video series. Develop and deliver assets to support client conversations, including guides, resources, and tools. Market Insight and Reporting: Generate and share regular customer and competitor insights to support internal stakeholders with continuous improvement and decision-making. Report on ROI and engagement metrics, identifying trends in customer behaviour. Analyse and curate detailed report analysis/insights with a focus on ROI. Events Coordination and Responsibility: Coordinate a range of online and offline events including webinars, corporate hospitality, and award sponsorships. Ensure plans align with marketing budgets. Own the production of all campaign and communication activity, overseeing all briefs, sign-offs, and reporting. Contribution to Marketing Strategy and Budget: Assist the Head of Marketing and Head of Digital in developing and implementing the marketing strategy and budget. Recommend channels and opportunities to drive increased return on investment and reduce costs. Contribute to broader marketing initiatives. Additional Responsibilities: Present performance reporting and recommendations to the Senior Leadership Team and relevant subteams as required. Build strong working relationships with internal stakeholders to share observations, communicate marketing activity, and ensure the 'voice of the customer' is heard. Mentor and guide junior members of the Marketing and Digital team, providing feedback as required. Manage two direct reports. Skills & Experience: Previous experience working within a B2B marketing team, showcasing expertise in targeting business, service orientated audiences. Knowledge and experience with WordPress. Experience in PR, Content, SEO and PPC campaign management. Proficiency in Google Ads, Facebook, and LinkedIn advertising platforms. Confident use of Google Analytics. Proven experience working within a Senior Marketing role driving successful marketing initiatives. Proficiency in CRM systems and marketing automation tools. What we offer: A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering. Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave. Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment. Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships. Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools Company Pension - Save for the future with our company pension scheme with NEST. Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it's your thing-or not (yet)-there's also a gym membership up for grabs. Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership. Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.
Mar 29, 2024
Full time
We are looking to recruit a Marketing Manager to join Caroola! This is a permanent role (37.5 hours per week), based at our Warrington HQ 2-3 days per week. Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do. The ideal candidate will be a proactive self-starter with a proven track record in developing and implementing successful marketing strategies. They will play a key role in promoting our brands and driving engagement with both B2C and B2B customers. This opportunity is perfect for a Marketing Manager seeking a business that fosters empowerment and encourages taking ownership. Responsibilities: Brand Promotion and Campaign Management: Develop, deliver, and support the ongoing promotion of our three brands - Parasol, Caroola Accountancy, and Brian Alfred. Create engaging advertising campaigns targeted at both B2C and B2B customers. Manage a variety of end-to-end B2C and B2B marketing campaigns to drive awareness and leads. This includes planning, segmentation, coordination, and execution. Multi-Channel Communications and Sales Collateral: Lead the activation of a multi-channel communications plan targeting prospect and existing customers through channels such as email, social media, direct mail, merchandise, and events. Create and support the delivery of a wide variety of online and offline materials including brochures, presentations, proposals, webinars, and video series. Develop and deliver assets to support client conversations, including guides, resources, and tools. Market Insight and Reporting: Generate and share regular customer and competitor insights to support internal stakeholders with continuous improvement and decision-making. Report on ROI and engagement metrics, identifying trends in customer behaviour. Analyse and curate detailed report analysis/insights with a focus on ROI. Events Coordination and Responsibility: Coordinate a range of online and offline events including webinars, corporate hospitality, and award sponsorships. Ensure plans align with marketing budgets. Own the production of all campaign and communication activity, overseeing all briefs, sign-offs, and reporting. Contribution to Marketing Strategy and Budget: Assist the Head of Marketing and Head of Digital in developing and implementing the marketing strategy and budget. Recommend channels and opportunities to drive increased return on investment and reduce costs. Contribute to broader marketing initiatives. Additional Responsibilities: Present performance reporting and recommendations to the Senior Leadership Team and relevant subteams as required. Build strong working relationships with internal stakeholders to share observations, communicate marketing activity, and ensure the 'voice of the customer' is heard. Mentor and guide junior members of the Marketing and Digital team, providing feedback as required. Manage two direct reports. Skills & Experience: Previous experience working within a B2B marketing team, showcasing expertise in targeting business, service orientated audiences. Knowledge and experience with WordPress. Experience in PR, Content, SEO and PPC campaign management. Proficiency in Google Ads, Facebook, and LinkedIn advertising platforms. Confident use of Google Analytics. Proven experience working within a Senior Marketing role driving successful marketing initiatives. Proficiency in CRM systems and marketing automation tools. What we offer: A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering. Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave. Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment. Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships. Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools Company Pension - Save for the future with our company pension scheme with NEST. Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it's your thing-or not (yet)-there's also a gym membership up for grabs. Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership. Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way. Retail S tore M anager (Crieff Shop) £ 23,569-£27,898 Reports to: Area manager Department:Trading Contract:Permanent Hours:Full time 37.5 hours per week Location: Crieff Closing date : 8th April 202 4 23:55This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We're looking for a motivat ing store manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, motivating you r t eam to maximise on sales and fundraising targets . Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do . In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend , a new community network or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are. What will I be doing? Guiding, inspiring and engaging a team of paid staff and volunteers . This includes recruitment, retention and development of a diverse shop team. Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income . Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales. Creating relationships with your local community and Cancer Research UK colleagues. Organising and running creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. What skills will I need ? Experience of managing a nd inspiring a diverse team of people . Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively environment. Working knowledge of what makes great customer service. Commercial awareness . Knowledge of high street fashion retail . Adaptability in changing situations, including being able to work effectively independently. An awareness of the price, value and worth of items. And ideally experience of retail management. Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? W e operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion . CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. You can learn more about our fantastic retail teams on our website . For more information on this career opportunity please visit our website or contact us at . . There's a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. We don't expect everyone to meet all of the criteria listed. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at . Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Mar 29, 2024
Full time
Endless pre-loved items. A crucial source of fundraising. A store that runs your way. Retail S tore M anager (Crieff Shop) £ 23,569-£27,898 Reports to: Area manager Department:Trading Contract:Permanent Hours:Full time 37.5 hours per week Location: Crieff Closing date : 8th April 202 4 23:55This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We're looking for a motivat ing store manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, motivating you r t eam to maximise on sales and fundraising targets . Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do . In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend , a new community network or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are. What will I be doing? Guiding, inspiring and engaging a team of paid staff and volunteers . This includes recruitment, retention and development of a diverse shop team. Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income . Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales. Creating relationships with your local community and Cancer Research UK colleagues. Organising and running creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. What skills will I need ? Experience of managing a nd inspiring a diverse team of people . Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively environment. Working knowledge of what makes great customer service. Commercial awareness . Knowledge of high street fashion retail . Adaptability in changing situations, including being able to work effectively independently. An awareness of the price, value and worth of items. And ideally experience of retail management. Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? W e operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion . CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. You can learn more about our fantastic retail teams on our website . For more information on this career opportunity please visit our website or contact us at . . There's a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. We don't expect everyone to meet all of the criteria listed. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at . Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Branch Manager -Electrical Wholesale An opportunity has arisen for an entrepreneurial Manager with electrical wholesale experience to join this well established distributor of electrical wholesale products. We are seeking to recruit an effective Branch Manager to join their successful company to manage a solid business with good potential for further growth in the Twickenham area. You will be commercially astute, with a solid intellect and will enjoy the responsibility of planning and implementing a sales and commercial development plan for your business, including a full Profit & Loss responsibility, and day-to-day operational responsibility. You will have the ability to think strategically, control costs and manage people. Successful candidates will also have the strong organisational and leadership skills to empower and develop their team on a daily basis. The ability to positively influence relationships with both customers and suppliers is essential, for which you will need a proven sales management background with experience in the electrical wholesale industry. Responsibilities Be responsible for running the site including planning and implementing a strategic development plan, a full P&L, staffing, sales, marketing, logistics and other branch activities Develop the business further to ensure its continued success Manage sales and look after key accounts Requirements You must have electrical wholesale industry experience in either a managerial or external sales role. Entrepreneurial with the initiative to spot and capitalise on new business opportunities Focused, hungry and ambitious to succeed Motivated, determined and with a strong customer focus Energetic with a can-do attitude Salary depending on experience plus car, bonus and benefits All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website.
Mar 29, 2024
Full time
Branch Manager -Electrical Wholesale An opportunity has arisen for an entrepreneurial Manager with electrical wholesale experience to join this well established distributor of electrical wholesale products. We are seeking to recruit an effective Branch Manager to join their successful company to manage a solid business with good potential for further growth in the Twickenham area. You will be commercially astute, with a solid intellect and will enjoy the responsibility of planning and implementing a sales and commercial development plan for your business, including a full Profit & Loss responsibility, and day-to-day operational responsibility. You will have the ability to think strategically, control costs and manage people. Successful candidates will also have the strong organisational and leadership skills to empower and develop their team on a daily basis. The ability to positively influence relationships with both customers and suppliers is essential, for which you will need a proven sales management background with experience in the electrical wholesale industry. Responsibilities Be responsible for running the site including planning and implementing a strategic development plan, a full P&L, staffing, sales, marketing, logistics and other branch activities Develop the business further to ensure its continued success Manage sales and look after key accounts Requirements You must have electrical wholesale industry experience in either a managerial or external sales role. Entrepreneurial with the initiative to spot and capitalise on new business opportunities Focused, hungry and ambitious to succeed Motivated, determined and with a strong customer focus Energetic with a can-do attitude Salary depending on experience plus car, bonus and benefits All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website.
Area Sales Manager Waterproofing and Flat Roofing / EPDM Systems Job Title: Business Development Manager Waterproofing and Flat Roofing / EPDM Systems Industry Sector: Roofing Merchants, Builders Merchants, Waterproofing, EPDM, Single Ply Roofing, Liquid Applied Systems, Rubber Roof, Bitumous Roof and Roofing Membranes Area to be covered: Greater London, Northern Home Counties and Anglia Remunerati click apply for full job details
Mar 29, 2024
Full time
Area Sales Manager Waterproofing and Flat Roofing / EPDM Systems Job Title: Business Development Manager Waterproofing and Flat Roofing / EPDM Systems Industry Sector: Roofing Merchants, Builders Merchants, Waterproofing, EPDM, Single Ply Roofing, Liquid Applied Systems, Rubber Roof, Bitumous Roof and Roofing Membranes Area to be covered: Greater London, Northern Home Counties and Anglia Remunerati click apply for full job details
We are looking to recruit a Marketing Manager to join Caroola! This is a permanent role (37.5 hours per week), based at our Warrington HQ 2-3 days per week. Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do. The ideal candidate will be a proactive self-starter with a proven track record in developing and implementing successful marketing strategies. They will play a key role in promoting our brands and driving engagement with both B2C and B2B customers. This opportunity is perfect for a Marketing Manager seeking a business that fosters empowerment and encourages taking ownership. Responsibilities: Brand Promotion and Campaign Management: Develop, deliver, and support the ongoing promotion of our three brands - Parasol, Caroola Accountancy, and Brian Alfred. Create engaging advertising campaigns targeted at both B2C and B2B customers. Manage a variety of end-to-end B2C and B2B marketing campaigns to drive awareness and leads. This includes planning, segmentation, coordination, and execution. Multi-Channel Communications and Sales Collateral: Lead the activation of a multi-channel communications plan targeting prospect and existing customers through channels such as email, social media, direct mail, merchandise, and events. Create and support the delivery of a wide variety of online and offline materials including brochures, presentations, proposals, webinars, and video series. Develop and deliver assets to support client conversations, including guides, resources, and tools. Market Insight and Reporting: Generate and share regular customer and competitor insights to support internal stakeholders with continuous improvement and decision-making. Report on ROI and engagement metrics, identifying trends in customer behaviour. Analyse and curate detailed report analysis/insights with a focus on ROI. Events Coordination and Responsibility: Coordinate a range of online and offline events including webinars, corporate hospitality, and award sponsorships. Ensure plans align with marketing budgets. Own the production of all campaign and communication activity, overseeing all briefs, sign-offs, and reporting. Contribution to Marketing Strategy and Budget: Assist the Head of Marketing and Head of Digital in developing and implementing the marketing strategy and budget. Recommend channels and opportunities to drive increased return on investment and reduce costs. Contribute to broader marketing initiatives. Additional Responsibilities: Present performance reporting and recommendations to the Senior Leadership Team and relevant subteams as required. Build strong working relationships with internal stakeholders to share observations, communicate marketing activity, and ensure the 'voice of the customer' is heard. Mentor and guide junior members of the Marketing and Digital team, providing feedback as required. Manage two direct reports. Skills & Experience: Previous experience working within a B2B marketing team, showcasing expertise in targeting business, service orientated audiences. Knowledge and experience with WordPress. Experience in PR, Content, SEO and PPC campaign management. Proficiency in Google Ads, Facebook, and LinkedIn advertising platforms. Confident use of Google Analytics. Proven experience working within a Senior Marketing role driving successful marketing initiatives. Proficiency in CRM systems and marketing automation tools. What we offer: A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering. Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave. Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment. Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships. Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools Company Pension - Save for the future with our company pension scheme with NEST. Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it's your thing-or not (yet)-there's also a gym membership up for grabs. Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership. Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.
Mar 29, 2024
Full time
We are looking to recruit a Marketing Manager to join Caroola! This is a permanent role (37.5 hours per week), based at our Warrington HQ 2-3 days per week. Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do. The ideal candidate will be a proactive self-starter with a proven track record in developing and implementing successful marketing strategies. They will play a key role in promoting our brands and driving engagement with both B2C and B2B customers. This opportunity is perfect for a Marketing Manager seeking a business that fosters empowerment and encourages taking ownership. Responsibilities: Brand Promotion and Campaign Management: Develop, deliver, and support the ongoing promotion of our three brands - Parasol, Caroola Accountancy, and Brian Alfred. Create engaging advertising campaigns targeted at both B2C and B2B customers. Manage a variety of end-to-end B2C and B2B marketing campaigns to drive awareness and leads. This includes planning, segmentation, coordination, and execution. Multi-Channel Communications and Sales Collateral: Lead the activation of a multi-channel communications plan targeting prospect and existing customers through channels such as email, social media, direct mail, merchandise, and events. Create and support the delivery of a wide variety of online and offline materials including brochures, presentations, proposals, webinars, and video series. Develop and deliver assets to support client conversations, including guides, resources, and tools. Market Insight and Reporting: Generate and share regular customer and competitor insights to support internal stakeholders with continuous improvement and decision-making. Report on ROI and engagement metrics, identifying trends in customer behaviour. Analyse and curate detailed report analysis/insights with a focus on ROI. Events Coordination and Responsibility: Coordinate a range of online and offline events including webinars, corporate hospitality, and award sponsorships. Ensure plans align with marketing budgets. Own the production of all campaign and communication activity, overseeing all briefs, sign-offs, and reporting. Contribution to Marketing Strategy and Budget: Assist the Head of Marketing and Head of Digital in developing and implementing the marketing strategy and budget. Recommend channels and opportunities to drive increased return on investment and reduce costs. Contribute to broader marketing initiatives. Additional Responsibilities: Present performance reporting and recommendations to the Senior Leadership Team and relevant subteams as required. Build strong working relationships with internal stakeholders to share observations, communicate marketing activity, and ensure the 'voice of the customer' is heard. Mentor and guide junior members of the Marketing and Digital team, providing feedback as required. Manage two direct reports. Skills & Experience: Previous experience working within a B2B marketing team, showcasing expertise in targeting business, service orientated audiences. Knowledge and experience with WordPress. Experience in PR, Content, SEO and PPC campaign management. Proficiency in Google Ads, Facebook, and LinkedIn advertising platforms. Confident use of Google Analytics. Proven experience working within a Senior Marketing role driving successful marketing initiatives. Proficiency in CRM systems and marketing automation tools. What we offer: A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering. Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave. Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment. Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships. Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools Company Pension - Save for the future with our company pension scheme with NEST. Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it's your thing-or not (yet)-there's also a gym membership up for grabs. Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership. Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.