The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Apr 18, 2024
Full time
The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: 20,000 - 24,000 per annum, depending on experience Job Type: Full time, Permanent Guildways is a forward-thinking and innovative debt collection business that has the ability to collect debts around the world. Guildways operates at a fast pace dealing with thousands of cases every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national and international debt recovery service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in recovering debts owed to its client's. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The Candidate: The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients' recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services Key Skills: Good written and oral communication skills Telephone skills IT and Math literate Negotiation skills Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Implementation Manager, Customer Relationship Manager, Customer Retention Manager, Client Relationship Manager, Relations Manager, Customer Support, Business Support may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: 20,000 - 24,000 per annum, depending on experience Job Type: Full time, Permanent Guildways is a forward-thinking and innovative debt collection business that has the ability to collect debts around the world. Guildways operates at a fast pace dealing with thousands of cases every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national and international debt recovery service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in recovering debts owed to its client's. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The Candidate: The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients' recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services Key Skills: Good written and oral communication skills Telephone skills IT and Math literate Negotiation skills Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Implementation Manager, Customer Relationship Manager, Customer Retention Manager, Client Relationship Manager, Relations Manager, Customer Support, Business Support may also be considered for this role.
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 18, 2024
Full time
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
SENIOR CANCER AWARENESS NURSE - SCOTLAND (REGISTERED ADULT NURSE) Salary: £43,000 per annum + Car Allowance Reports to: Cancer Awareness Nurse Manager Department: Policy, Information and Communications Contract: 12 month fixed-term contract Hours: 28 hours per week (evening and weekend work may be required) Location: Home-based (Scotland) Closing date: Sunday 21 April 2024, 23:55 At Cancer Research UK, we exist to beat cancer. We have an exciting opportunity for you to join us as a Senior Cancer Awareness Nurse on a 12 month basis. In this role, you'll be responsible for delivering local Cancer Awareness Roadshow and Hub activity - informing and empowering people to make healthy lifestyle changes and promote early diagnosis through in-depth face-to-face interactions and signposting into local services, particularly among those at greatest risk. This will include working on Cancer Research UK's Cancer Awareness Roadshow and Cancer Awareness Hub and other health promotion activities as required. What will I be doing? Overseeing the day-to-day delivery of Roadshow and Hub activity in your area in line with Health Community Engagement strategy, ensuring smooth running and effective team working with the other nurse, Roadshow Logistics Manger (RLM), health workers and volunteers resolving day-to-day issues in a pragmatic way and escalating to the Cancer Awareness Nurse Manager or Senior HCE Manager when necessary Planning a schedule of cancer awareness outreach activity that is aligned with team and directorate strategy and priorities - including scoping local venues and making recommendations, and delivering health stands, workshops and presentation to the public Responsible for having tailored in-depth face-to-face interactions with members of the public to raise awareness of cancer, sharing evidence-based messages and encouraging people to take positive action for their health Identifying and develop new and existing contacts in local public health teams and encouraging local health workers who are suitable and relevant to work alongside us Ensuring that all health workers and other internal and external staff working with you are clearly briefed on their remit and boundaries prior to public-facing activity and closely monitor them throughout Researching and producing local stats and health information and signposting sheets, and circulating to other nurse in advance Responsible for collecting and reporting data for evaluation of activity in your area and for providing overall feedback on the activity to inform future planning Contributing to other general feedback, monitoring and evaluation of Cancer Awareness Roadshow and Hub, including providing local insight and intelligence to inform the work of the HCE team and other teams in the Policy & Information directorate. What skills are you looking for? Registered Adult Nurse - NMC registration is mandatory for this role and must be maintained at all times A qualification or demonstrable interest in at least one of the following: health promotion, practice nursing, occupational health, health visiting, district/community nursing or other area relevant to this role Experience in health promotion or community/public health services and a passion for raising cancer awareness and supporting positive behaviour change through public-facing engagement activity An understanding of the challenges and determinants associated with health inequalities and reaching disadvantaged groups Knowledge of key cancer awareness messages and ability to research, prioritise and consult others on the latest health information and appropriate services The ability to work flexibly and autonomously while working effectively as a valued and supportive member of the whole team Excellent verbal communication and listening skills - an ability to engage people in conversation and to use motivational interviewing techniques while maintaining professional boundaries Confidence and ability to make decisions and solve problems appropriately, and to adapt and deal with difficult, unforeseen challenges that may arise Understanding of the importance and need for adhering to compliance/policies and quality assurance measures Excellent written, administration and organisation skills. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Apr 18, 2024
Full time
SENIOR CANCER AWARENESS NURSE - SCOTLAND (REGISTERED ADULT NURSE) Salary: £43,000 per annum + Car Allowance Reports to: Cancer Awareness Nurse Manager Department: Policy, Information and Communications Contract: 12 month fixed-term contract Hours: 28 hours per week (evening and weekend work may be required) Location: Home-based (Scotland) Closing date: Sunday 21 April 2024, 23:55 At Cancer Research UK, we exist to beat cancer. We have an exciting opportunity for you to join us as a Senior Cancer Awareness Nurse on a 12 month basis. In this role, you'll be responsible for delivering local Cancer Awareness Roadshow and Hub activity - informing and empowering people to make healthy lifestyle changes and promote early diagnosis through in-depth face-to-face interactions and signposting into local services, particularly among those at greatest risk. This will include working on Cancer Research UK's Cancer Awareness Roadshow and Cancer Awareness Hub and other health promotion activities as required. What will I be doing? Overseeing the day-to-day delivery of Roadshow and Hub activity in your area in line with Health Community Engagement strategy, ensuring smooth running and effective team working with the other nurse, Roadshow Logistics Manger (RLM), health workers and volunteers resolving day-to-day issues in a pragmatic way and escalating to the Cancer Awareness Nurse Manager or Senior HCE Manager when necessary Planning a schedule of cancer awareness outreach activity that is aligned with team and directorate strategy and priorities - including scoping local venues and making recommendations, and delivering health stands, workshops and presentation to the public Responsible for having tailored in-depth face-to-face interactions with members of the public to raise awareness of cancer, sharing evidence-based messages and encouraging people to take positive action for their health Identifying and develop new and existing contacts in local public health teams and encouraging local health workers who are suitable and relevant to work alongside us Ensuring that all health workers and other internal and external staff working with you are clearly briefed on their remit and boundaries prior to public-facing activity and closely monitor them throughout Researching and producing local stats and health information and signposting sheets, and circulating to other nurse in advance Responsible for collecting and reporting data for evaluation of activity in your area and for providing overall feedback on the activity to inform future planning Contributing to other general feedback, monitoring and evaluation of Cancer Awareness Roadshow and Hub, including providing local insight and intelligence to inform the work of the HCE team and other teams in the Policy & Information directorate. What skills are you looking for? Registered Adult Nurse - NMC registration is mandatory for this role and must be maintained at all times A qualification or demonstrable interest in at least one of the following: health promotion, practice nursing, occupational health, health visiting, district/community nursing or other area relevant to this role Experience in health promotion or community/public health services and a passion for raising cancer awareness and supporting positive behaviour change through public-facing engagement activity An understanding of the challenges and determinants associated with health inequalities and reaching disadvantaged groups Knowledge of key cancer awareness messages and ability to research, prioritise and consult others on the latest health information and appropriate services The ability to work flexibly and autonomously while working effectively as a valued and supportive member of the whole team Excellent verbal communication and listening skills - an ability to engage people in conversation and to use motivational interviewing techniques while maintaining professional boundaries Confidence and ability to make decisions and solve problems appropriately, and to adapt and deal with difficult, unforeseen challenges that may arise Understanding of the importance and need for adhering to compliance/policies and quality assurance measures Excellent written, administration and organisation skills. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Position: Software Engineer Location: Horsham, Surrey Salary: 33,000 - 45,000 DOE The purpose of your role: An experienced Software Engineer is required to join the Naval Systems team, designing and developing embedded software and windows-based user interfaces. Key Responsibilities: Develop software applications from concept design to detailed design, coding, and Collaborate with Systems, Mechanical/Electrical, and Electronics engineers to ensure seamless integration of software components. Maintain oversight of all software requirements and issues throughout the project lifecycle. Design and develop robust software with a focus on fault management, fault reporting, and application health monitoring Produce and maintain supporting documentation, including interface control documentation, user manuals, and fault code lists Assist with integration, commissioning, and problem resolution activities, occasionally requiring on-site support. Understand customer technical needs and operational concepts, and incorporate them into project requirements. Work with Project Managers, Technical Authorities, and Quality teams to identify and address risks, issues, and opportunities. Ensure effective communication of significant developments and actions to relevant engineering personnel. Essential Skills and Experience: Strong degree in a related discipline such as Computer Science, Software Engineering, Electrical Engineering, or a related field. Proven experience in embedded software design with a good general appreciation of associated hardware. Demonstrated experience in developing user interfaces for software applications. Proficiency in software engineering principles, methodologies, and best practices. Experience with fault management and system health monitoring techniques. Excellent communication and collaboration skills, with the ability to work effectively in multidisciplinary teams. Ability to travel occasionally for on-site support and customer engagements. Desirable Embedded software/firmware: Extensive experience of writing C/C++ for embedded applications Experience of VxWorks Serial communications: Ethernet, RS-232/RS-422/UART Use of source control, particularly SVN and GIT Use of Jira and Confluence for software requirements and task capture Experience of using unit testing tools and technologies Static code analysis Windows/User interfaces: Visual Studio C/C++ and C# Low latency programming techniques Networking (TCP/UDP) Personal Attributes: Exhibits alignment with our company values of Teamwork, Integrity, Excellence, and Courage. Possesses a highly organised and methodical approach, demonstrating attention to detail. Capable of working autonomously when necessary. Displays flexibility, conscientiousness, and diligence in their work. Demonstrates excellent communication, interpersonal, and written skills. Maintains a resilient and adaptable demeanor in all situations. Work Life Balance: 5 hour working week Lunchtime finishes on a Friday Hybrid / flexible working arrangements 28 days annual leave Christmas closure Holiday purchasing scheme Benefits: Group pension plan - matched contributions up to 5% Income protection scheme and Employee Assistance Programme Life assurance policy, including bereavement counselling and probate helpline Company shares incentive plan and save as you earn scheme Regular sports and social activities
Apr 18, 2024
Full time
Position: Software Engineer Location: Horsham, Surrey Salary: 33,000 - 45,000 DOE The purpose of your role: An experienced Software Engineer is required to join the Naval Systems team, designing and developing embedded software and windows-based user interfaces. Key Responsibilities: Develop software applications from concept design to detailed design, coding, and Collaborate with Systems, Mechanical/Electrical, and Electronics engineers to ensure seamless integration of software components. Maintain oversight of all software requirements and issues throughout the project lifecycle. Design and develop robust software with a focus on fault management, fault reporting, and application health monitoring Produce and maintain supporting documentation, including interface control documentation, user manuals, and fault code lists Assist with integration, commissioning, and problem resolution activities, occasionally requiring on-site support. Understand customer technical needs and operational concepts, and incorporate them into project requirements. Work with Project Managers, Technical Authorities, and Quality teams to identify and address risks, issues, and opportunities. Ensure effective communication of significant developments and actions to relevant engineering personnel. Essential Skills and Experience: Strong degree in a related discipline such as Computer Science, Software Engineering, Electrical Engineering, or a related field. Proven experience in embedded software design with a good general appreciation of associated hardware. Demonstrated experience in developing user interfaces for software applications. Proficiency in software engineering principles, methodologies, and best practices. Experience with fault management and system health monitoring techniques. Excellent communication and collaboration skills, with the ability to work effectively in multidisciplinary teams. Ability to travel occasionally for on-site support and customer engagements. Desirable Embedded software/firmware: Extensive experience of writing C/C++ for embedded applications Experience of VxWorks Serial communications: Ethernet, RS-232/RS-422/UART Use of source control, particularly SVN and GIT Use of Jira and Confluence for software requirements and task capture Experience of using unit testing tools and technologies Static code analysis Windows/User interfaces: Visual Studio C/C++ and C# Low latency programming techniques Networking (TCP/UDP) Personal Attributes: Exhibits alignment with our company values of Teamwork, Integrity, Excellence, and Courage. Possesses a highly organised and methodical approach, demonstrating attention to detail. Capable of working autonomously when necessary. Displays flexibility, conscientiousness, and diligence in their work. Demonstrates excellent communication, interpersonal, and written skills. Maintains a resilient and adaptable demeanor in all situations. Work Life Balance: 5 hour working week Lunchtime finishes on a Friday Hybrid / flexible working arrangements 28 days annual leave Christmas closure Holiday purchasing scheme Benefits: Group pension plan - matched contributions up to 5% Income protection scheme and Employee Assistance Programme Life assurance policy, including bereavement counselling and probate helpline Company shares incentive plan and save as you earn scheme Regular sports and social activities
Career Level: 07 Specialist Posting Date: 28 Mar 2024 Title: Power Platform Developer Type: Perm Hours: Full Time Location: Cracow About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The Senior Power Platform Developer role is responsible for the delivery of all assigned user stories from estimation through code, bug fixing and documentation while achieving Targets for the Sprint and or other measures of throughput as per the project methodology. The Senior Power Platform Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints. The Senior Power Platform Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Collaborate with solution architects, designers, developers, and project managers to deliver high-quality solutions Lead the design and architecture of solutions using the Microsoft Power Platform, including PowerApps, Power Automate, Dynamics 365 CE Work with the solution architect, other developers, and clients to ensure that Power Platform solutions using Microsoft Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning properly and meets the client's requirements Technical Review of User Stories Estimate User Story in Story Points Task planning breakdown of User Stories and estimation in hours Delivery Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solutions Write clean, efficient, secure and well-documented code with unit tests Ensure that solutions are scalable, maintainable and secure Identify and mitigate risks associated with the solutions Participate in code reviews to ensure that code is of a high quality and adheres to good practices and company guidelines Implement and maintain automated builds, deployments and scaling strategies Contribute to the ongoing development and maintenance of assigned project Work closely with project managers and other teams to ensure solutions are delivered on time and within budget Ensure sprints achieve target velocity and tasks are delivered within the estimated time Analyse telemetry and troubleshoot Azure-based systems Leadership Provide technical guidance and mentorship to other developers Stay up-to-date with the latest developments in the Power Platform and Azure, and identify opportunities for new solutions Provide technical guidance and mentorship to development team Desireable attributes and experience: 5+ years of experience in software development Strong knowledge of the Microsoft Power Platform, including PowerApps, Power Automate, React, PCF Controls Experience with Dynamics 365 CE Experience in integrating with Email Marketing solutions Strong understanding of Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services Strong experience with C#, .NET Strong experience in Unit Testing Experience with CI/CD for Power Platform and Azure Services Strong problem-solving skills and attention to detail Good understanding of security and compliance best practices Excellent communication and teamwork skills Strong desire to learn new technologies and skills Bachelor's degree in Computer Science, Engineering or a related field is beneficial Industry certifications such as Microsoft Certified: Power Platform Developer Associate is a plus ClearCourse Employee Benefits Co-financing of sports activities (Multisport) Additional private medical care Pizza Tuesday Relaxation zone -football table Integration meetings No dress code and much more!
Apr 18, 2024
Full time
Career Level: 07 Specialist Posting Date: 28 Mar 2024 Title: Power Platform Developer Type: Perm Hours: Full Time Location: Cracow About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The Senior Power Platform Developer role is responsible for the delivery of all assigned user stories from estimation through code, bug fixing and documentation while achieving Targets for the Sprint and or other measures of throughput as per the project methodology. The Senior Power Platform Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints. The Senior Power Platform Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Collaborate with solution architects, designers, developers, and project managers to deliver high-quality solutions Lead the design and architecture of solutions using the Microsoft Power Platform, including PowerApps, Power Automate, Dynamics 365 CE Work with the solution architect, other developers, and clients to ensure that Power Platform solutions using Microsoft Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning properly and meets the client's requirements Technical Review of User Stories Estimate User Story in Story Points Task planning breakdown of User Stories and estimation in hours Delivery Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solutions Write clean, efficient, secure and well-documented code with unit tests Ensure that solutions are scalable, maintainable and secure Identify and mitigate risks associated with the solutions Participate in code reviews to ensure that code is of a high quality and adheres to good practices and company guidelines Implement and maintain automated builds, deployments and scaling strategies Contribute to the ongoing development and maintenance of assigned project Work closely with project managers and other teams to ensure solutions are delivered on time and within budget Ensure sprints achieve target velocity and tasks are delivered within the estimated time Analyse telemetry and troubleshoot Azure-based systems Leadership Provide technical guidance and mentorship to other developers Stay up-to-date with the latest developments in the Power Platform and Azure, and identify opportunities for new solutions Provide technical guidance and mentorship to development team Desireable attributes and experience: 5+ years of experience in software development Strong knowledge of the Microsoft Power Platform, including PowerApps, Power Automate, React, PCF Controls Experience with Dynamics 365 CE Experience in integrating with Email Marketing solutions Strong understanding of Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services Strong experience with C#, .NET Strong experience in Unit Testing Experience with CI/CD for Power Platform and Azure Services Strong problem-solving skills and attention to detail Good understanding of security and compliance best practices Excellent communication and teamwork skills Strong desire to learn new technologies and skills Bachelor's degree in Computer Science, Engineering or a related field is beneficial Industry certifications such as Microsoft Certified: Power Platform Developer Associate is a plus ClearCourse Employee Benefits Co-financing of sports activities (Multisport) Additional private medical care Pizza Tuesday Relaxation zone -football table Integration meetings No dress code and much more!
Job Description Enterprise Client Services are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. A Client Services Manager at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, and Creative specialisation, as well as commercial acumen. Top Digital Marketing Agency for Advertising Solutions () The role: Support client meetings and developing relationships with day-to-day contacts. Working with the Client Services Managers to launch client campaigns with excellence and at pace. Understand client goals and support the implementation of revenue generating strategy to achieve them. Support Quarterly Business Planning to convey results that champion digital marketing and its impact on a client's overall success. Work successfully alongside internal creative and operation teams to provide first-class service and implementation of innovative digital marketing strategies. Manage campaign launches working alongside cross-functional teams, to ensure strategic, effective, and efficient execution to accelerate go-live timelines. On-going support & optimisation of existing clients and campaigns. Demonstrate expertise in all Client Services tools and processes. Perform Quality Assurance on campaign set ups and launches. Own alignment of campaigns with clients marketing calendar, this includes creative updates, client approvals and promotion set up. Monitor campaign activity to identify potential opportunities/risks and optimise as needed. Spotting trends and opportunities for client success by digging into performance numbers in line with industry trends. We are looking for people who: Like to be organized - Time management and follow-through skills are key! Detail-oriented, able to multi-task and prioritise in a fast-paced environment driven by measurable results. Are passionate about problem-solving. Possess strong communication skills, verbal and written. Love working in an energetic and engaging team environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230505BCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Enterprise Client Services are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. A Client Services Manager at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, and Creative specialisation, as well as commercial acumen. Top Digital Marketing Agency for Advertising Solutions () The role: Support client meetings and developing relationships with day-to-day contacts. Working with the Client Services Managers to launch client campaigns with excellence and at pace. Understand client goals and support the implementation of revenue generating strategy to achieve them. Support Quarterly Business Planning to convey results that champion digital marketing and its impact on a client's overall success. Work successfully alongside internal creative and operation teams to provide first-class service and implementation of innovative digital marketing strategies. Manage campaign launches working alongside cross-functional teams, to ensure strategic, effective, and efficient execution to accelerate go-live timelines. On-going support & optimisation of existing clients and campaigns. Demonstrate expertise in all Client Services tools and processes. Perform Quality Assurance on campaign set ups and launches. Own alignment of campaigns with clients marketing calendar, this includes creative updates, client approvals and promotion set up. Monitor campaign activity to identify potential opportunities/risks and optimise as needed. Spotting trends and opportunities for client success by digging into performance numbers in line with industry trends. We are looking for people who: Like to be organized - Time management and follow-through skills are key! Detail-oriented, able to multi-task and prioritise in a fast-paced environment driven by measurable results. Are passionate about problem-solving. Possess strong communication skills, verbal and written. Love working in an energetic and engaging team environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230505BCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
We are surrently looking for a Property Accountant which will be office based in Leicester to be part of an existing team, working office hours Monday - Friday and there is some flex on the hours As a Property Accountant, you will be responsible for a wide range of tasks to ensure the smooth financial operations of our property portfolio. You will also be required to support the wider finance team. Key responsibilities include: Account Reconciliation:Conducting account reconciliations and addressing any associated queries promptly and accurately. Rent, rates & service charge: confirming accuracy of invoices, statements, payments and financial ledgers for rent, rates & service charges. Customer Facing: Confidently deal with landlords & their queries. Invoice Processing: Managing supplier invoices, credit notes, and internal invoices, ensuring accuracy and compliance. Solicitor Payments:Processing payments on account to solicitors as required. Turnover Certificates:Producing annual turnover certificates for our properties. Supplier Records:Creating and updating supplier records in our system. Monthly Rent Run:Generating monthly Rent Run reports for all our properties. Insurance Payments:Handling insurance payments related to our property portfolio. Assist with the preparation of property related forecasts and budgets. Business Partner property managers & property director. Ad hoc involvement in finance projects as required. Drive improvements and efficiencies and raise financial awareness across the business Communication Skills:Demonstrating excellent written and verbal English, with professional telephone etiquette to effectively communicate with clients and colleagues. Computer Proficiency:Proficient in using Microsoft Office Suite, including Outlook, Excel, and Word. Advanced excel skills are required. Sage X3:Familiarity with or prior use of Sage X3 accounting software. Email Management:Handling a high volume of emails and responding to queries in a timely and professional manner. As the Property Accountant we are looking for the following Previous experience in a similar role. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Organisational and time management skills to meet deadlines. Proactive problem-solving skills in a fast paced environment. Knowledge of property management or real estate accounting is a plus. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
We are surrently looking for a Property Accountant which will be office based in Leicester to be part of an existing team, working office hours Monday - Friday and there is some flex on the hours As a Property Accountant, you will be responsible for a wide range of tasks to ensure the smooth financial operations of our property portfolio. You will also be required to support the wider finance team. Key responsibilities include: Account Reconciliation:Conducting account reconciliations and addressing any associated queries promptly and accurately. Rent, rates & service charge: confirming accuracy of invoices, statements, payments and financial ledgers for rent, rates & service charges. Customer Facing: Confidently deal with landlords & their queries. Invoice Processing: Managing supplier invoices, credit notes, and internal invoices, ensuring accuracy and compliance. Solicitor Payments:Processing payments on account to solicitors as required. Turnover Certificates:Producing annual turnover certificates for our properties. Supplier Records:Creating and updating supplier records in our system. Monthly Rent Run:Generating monthly Rent Run reports for all our properties. Insurance Payments:Handling insurance payments related to our property portfolio. Assist with the preparation of property related forecasts and budgets. Business Partner property managers & property director. Ad hoc involvement in finance projects as required. Drive improvements and efficiencies and raise financial awareness across the business Communication Skills:Demonstrating excellent written and verbal English, with professional telephone etiquette to effectively communicate with clients and colleagues. Computer Proficiency:Proficient in using Microsoft Office Suite, including Outlook, Excel, and Word. Advanced excel skills are required. Sage X3:Familiarity with or prior use of Sage X3 accounting software. Email Management:Handling a high volume of emails and responding to queries in a timely and professional manner. As the Property Accountant we are looking for the following Previous experience in a similar role. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Organisational and time management skills to meet deadlines. Proactive problem-solving skills in a fast paced environment. Knowledge of property management or real estate accounting is a plus. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strainstall UK is now trading as BES Group Asset Reliability. In our new home as part of BES Group, which is the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Within the group, the BES Asset Reliability Division is an industry leading provider of specialist condition based monitoring services and products. This includes our highly skilled team of structural monitoring engineers and technicians who operate throughout the UK and overseas providing expert instrumentation monitoring across a wide range of road, rail, bridge and building structures. To be considered for this role you will live in North West England and be willing to travel around the UK, overseas and offshore when required. We have office locations in Bristol and Warrington. What will I be doing? As our Asset Reliability Division continues to expand in the UK, there is the requirement to grow the Project Delivery Team within the business to support both existing and new contracts. In order to support this growth we are looking for Structural Monitoring Engineers to join the team. This role would entail the successful delivery of multiple projects, as well as overseeing and supporting our technicians in delivering smaller projects. Some of your responsibilities will include: Assist in leading and managing complex monitoring projects and contracts Ensure that assigned projects are delivered in a safe manner, to schedule and in accordance with customer requirements, as defined in the Contract Work with HSEQ Department to ensure compliance with all Safety, Quality and Environmental and policies, processes and procedures Accurately communicate task and project progress (weekly & monthly reporting) to the Project Manager, in accordance with the approved reporting processes Inform Project Manager of any project changes or variations Train and mentor Structural Monitoring Technicians Support activities associated with sub-contractor and equipment selection Build strong relationships with all clients on new and existing contracts Effective communication to the PM and between key stakeholders for the purpose of resolving technical, commercial or procurement issues What makes The BES Group a great place to work? We genuinely care. It's basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything. If you work for us, you will get the below and, so much more: A competitive salary from £40,000 (dependent on experience) 23 days holiday per year + statutory UK holidays, rising to 25 days after 2 years service Opportunity for support towards gaining professional registration (MICE, CEng) The opportunity to cross skill and development opportunities Laptop and mobile phone provided Access to a company pension scheme (opt in or out) Attractive overtime rates A comprehensive training programme, with ongoing training throughout your career The option to buy and sell annual leave for special events The support of a superb employee assistance programme Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts Electric vehicle salary sacrifice scheme Opportunities to attend volunteer days Company contribution to charity fundraising you participate in; we want to support charities you are passionate about! Employee Suggestion programme, because we value input from everyone in the BES Group What experience do I need? Our team consists of the best, highly skilled and qualified Engineers and we want our new recruits to have the same attitude, aptitude and appetite for what we do. You will need: Ideally a Degree or a Level 4 engineering qualification, or relevant subject such as Geology A good level of practical engineering experience (mechanical, electrical or civil) The ability to communicate complex and technical problems with ease Experience in installing structural monitoring systems (wired or wireless) and sensors is highly desirable Significant site experience, ideally leading a site team Be flexible and available to travel to site in UK and overseas from time to time, in support of project activities A good level of IT and literacy skills To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process. We want to inspire everyone to see how important safety is and we expect the same from our people. And if you're on the same page as us about that and you've got the right skills, experience and attitude, you'll fit right in. Simple. We're all about diversity and inclusion and that means we want our people to be themselves. We're delighted to be an equal opportunities employer and that will never change! BES Group, Your Safety, Our Focus.
Apr 18, 2024
Full time
Strainstall UK is now trading as BES Group Asset Reliability. In our new home as part of BES Group, which is the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Within the group, the BES Asset Reliability Division is an industry leading provider of specialist condition based monitoring services and products. This includes our highly skilled team of structural monitoring engineers and technicians who operate throughout the UK and overseas providing expert instrumentation monitoring across a wide range of road, rail, bridge and building structures. To be considered for this role you will live in North West England and be willing to travel around the UK, overseas and offshore when required. We have office locations in Bristol and Warrington. What will I be doing? As our Asset Reliability Division continues to expand in the UK, there is the requirement to grow the Project Delivery Team within the business to support both existing and new contracts. In order to support this growth we are looking for Structural Monitoring Engineers to join the team. This role would entail the successful delivery of multiple projects, as well as overseeing and supporting our technicians in delivering smaller projects. Some of your responsibilities will include: Assist in leading and managing complex monitoring projects and contracts Ensure that assigned projects are delivered in a safe manner, to schedule and in accordance with customer requirements, as defined in the Contract Work with HSEQ Department to ensure compliance with all Safety, Quality and Environmental and policies, processes and procedures Accurately communicate task and project progress (weekly & monthly reporting) to the Project Manager, in accordance with the approved reporting processes Inform Project Manager of any project changes or variations Train and mentor Structural Monitoring Technicians Support activities associated with sub-contractor and equipment selection Build strong relationships with all clients on new and existing contracts Effective communication to the PM and between key stakeholders for the purpose of resolving technical, commercial or procurement issues What makes The BES Group a great place to work? We genuinely care. It's basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything. If you work for us, you will get the below and, so much more: A competitive salary from £40,000 (dependent on experience) 23 days holiday per year + statutory UK holidays, rising to 25 days after 2 years service Opportunity for support towards gaining professional registration (MICE, CEng) The opportunity to cross skill and development opportunities Laptop and mobile phone provided Access to a company pension scheme (opt in or out) Attractive overtime rates A comprehensive training programme, with ongoing training throughout your career The option to buy and sell annual leave for special events The support of a superb employee assistance programme Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts Electric vehicle salary sacrifice scheme Opportunities to attend volunteer days Company contribution to charity fundraising you participate in; we want to support charities you are passionate about! Employee Suggestion programme, because we value input from everyone in the BES Group What experience do I need? Our team consists of the best, highly skilled and qualified Engineers and we want our new recruits to have the same attitude, aptitude and appetite for what we do. You will need: Ideally a Degree or a Level 4 engineering qualification, or relevant subject such as Geology A good level of practical engineering experience (mechanical, electrical or civil) The ability to communicate complex and technical problems with ease Experience in installing structural monitoring systems (wired or wireless) and sensors is highly desirable Significant site experience, ideally leading a site team Be flexible and available to travel to site in UK and overseas from time to time, in support of project activities A good level of IT and literacy skills To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process. We want to inspire everyone to see how important safety is and we expect the same from our people. And if you're on the same page as us about that and you've got the right skills, experience and attitude, you'll fit right in. Simple. We're all about diversity and inclusion and that means we want our people to be themselves. We're delighted to be an equal opportunities employer and that will never change! BES Group, Your Safety, Our Focus.
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special About the role We are recruiting a Release Manager for the PIA Programme - on a 12 month FTC contract. The role objective is to enable the deployment of initiatives to be planned in such a way as to maximize benefit to the organization whilst minimizing the impact on individual business units, sites or support functions, and driving sustainable change. This role focuses on ensuring smooth transition from delivery into deployment, whilst embedding an agile yet robust cadence for managing change. Reporting to the Business Integration Lead, the Release Manager will be expected to: Key Responsibilities Release Planning Partner with the Value Stream, Tech and Change Leads (and their relevant project managers) to formulate a plan for delivery of Initiatives into our productive environments; the "Release Plan" Cascade the published "Release Plan" to interested stakeholders, and establish a communications flow to keep stakeholders informed of progress against the plan Release Governance In partnership with the Business Integration Lead, establish a stage gate cadence for managing the progress of Initiatives from delivery into deployment. Facilitate the relevant Stage Gate meetings, recording outcomes, actions and decisions as appropriate. Go / No-Go & Cutover Tracking In partnership with the Business Integration Lead, establish a framework for managing our go / no-go decision making in a comprehensive and controlled manner, with the focus being on minimizing impact to the business as we deploy change. Track and report on progress with preparation for go-live. Provide oversight to the cutover plans produced within the Value Streams and guide on best practice / expectations where necessary. Track and report on progress with cutover activities. Managing Risk Identify and manage the interdependencies with other Initiatives running concurrently - whether Business or Tech led. Evaluate the risks associated with release and work with the appropriate stakeholders to mitigate them to the most reasonable extent possible. Escalate issues requiring senior-level input so they are resolved quickly and effectively. The successful candidate will need to demonstrate Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information (qualitative and quantitative). Excellent written, verbal, and active listening skills. Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail. Ability to rapidly establish and maintain strong relationships at various levels of the organization. Ability to influence others to drive progress toward a common vision or goal. Able to consider different perspectives and use these to inform recommendations. Adaptable mindset with a strong ability to work through ambiguity and priorities and adapt delivery approach in a changing environment. Team player and able to work collaboratively with and through others. Preferred experience: Experience working on complex initiatives that involve multiple change elements across people, policy, process, and technology preferred. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
Apr 18, 2024
Full time
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special About the role We are recruiting a Release Manager for the PIA Programme - on a 12 month FTC contract. The role objective is to enable the deployment of initiatives to be planned in such a way as to maximize benefit to the organization whilst minimizing the impact on individual business units, sites or support functions, and driving sustainable change. This role focuses on ensuring smooth transition from delivery into deployment, whilst embedding an agile yet robust cadence for managing change. Reporting to the Business Integration Lead, the Release Manager will be expected to: Key Responsibilities Release Planning Partner with the Value Stream, Tech and Change Leads (and their relevant project managers) to formulate a plan for delivery of Initiatives into our productive environments; the "Release Plan" Cascade the published "Release Plan" to interested stakeholders, and establish a communications flow to keep stakeholders informed of progress against the plan Release Governance In partnership with the Business Integration Lead, establish a stage gate cadence for managing the progress of Initiatives from delivery into deployment. Facilitate the relevant Stage Gate meetings, recording outcomes, actions and decisions as appropriate. Go / No-Go & Cutover Tracking In partnership with the Business Integration Lead, establish a framework for managing our go / no-go decision making in a comprehensive and controlled manner, with the focus being on minimizing impact to the business as we deploy change. Track and report on progress with preparation for go-live. Provide oversight to the cutover plans produced within the Value Streams and guide on best practice / expectations where necessary. Track and report on progress with cutover activities. Managing Risk Identify and manage the interdependencies with other Initiatives running concurrently - whether Business or Tech led. Evaluate the risks associated with release and work with the appropriate stakeholders to mitigate them to the most reasonable extent possible. Escalate issues requiring senior-level input so they are resolved quickly and effectively. The successful candidate will need to demonstrate Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information (qualitative and quantitative). Excellent written, verbal, and active listening skills. Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail. Ability to rapidly establish and maintain strong relationships at various levels of the organization. Ability to influence others to drive progress toward a common vision or goal. Able to consider different perspectives and use these to inform recommendations. Adaptable mindset with a strong ability to work through ambiguity and priorities and adapt delivery approach in a changing environment. Team player and able to work collaboratively with and through others. Preferred experience: Experience working on complex initiatives that involve multiple change elements across people, policy, process, and technology preferred. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
Junior Commercial Manager Permanent Reading - Hybrid Working Context: The Commercial directorate was formed to create a centralised model for commercial delivery, owns the commercial strategy that supports our corporate outcomes including all procurement activity and commercial, supplier and contract management, and coordinates overall supplier relationships. As the Junior Commercial Manager, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers. This will include providing commercial support to MBNL's business and project teams to ensure budgetary compliance; negotiating pricing and identifying saving opportunities; managing existing agreements with suppliers; negotiating new framework agreements with key suppliers; and minimising commercial risks. What you will do: Be responsible for all elements of the Commercial framework for your allocated Suppliers - to include Selection, Contracting, Onboarding, In-Life and Exit. Develop a strong, effective relationships across the Commercial team and wider business. Make provision for all commercial deliverables, as necessary e.g. negotiation plan, contract risk analysis, benefits analysis and contract creation and closure. Support tender activities using established commercial and governance processes. Ensure the maintenance and timely execution of contract renewal pipeline. Draft and negotiate supplier contracts with support from MBNL Legal. Draft and negotiate contract amendments with support from MBNL Legal. Ensure contractual governance / approval mechanisms are applied correctly. Work with relevant business areas to track performance of suppliers against the contract on key contractual KPIs, working with and ensuring that the suppliers are delivering on all fronts. Be responsible for ensuring that supplier contract and part number information is accurately reflected in MBNL's contract database and ERP system, for the suppliers you manage. Work with respective colleagues to resolve associated issues. What we are looking for: Previous experience of procurement, Supplier relationship management and/or in-life contract management. Commercial and/or Contract negotiation. A high level of personal motivation, being a self-starter with a willingness to develop and learn. Ability to prioritise workload, solve problems, and able to work to deadlines in a fast-paced environment. Someone who has a structured and methodical approach to work with great organisational skills. Good understanding of contract law. Demonstrable Supplier & Contract management experience. Nice to have: MCIPS, RICS, LLB, WCC/IACCM or other relevant professional qualifications. Experience of working in or with a Joint Venture or similar multi-stakeholder environment. Telecoms industry experience. MBNL - building strength through inclusion. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. To find out more about the role please send through your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Junior Commercial Manager Permanent Reading - Hybrid Working Context: The Commercial directorate was formed to create a centralised model for commercial delivery, owns the commercial strategy that supports our corporate outcomes including all procurement activity and commercial, supplier and contract management, and coordinates overall supplier relationships. As the Junior Commercial Manager, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers. This will include providing commercial support to MBNL's business and project teams to ensure budgetary compliance; negotiating pricing and identifying saving opportunities; managing existing agreements with suppliers; negotiating new framework agreements with key suppliers; and minimising commercial risks. What you will do: Be responsible for all elements of the Commercial framework for your allocated Suppliers - to include Selection, Contracting, Onboarding, In-Life and Exit. Develop a strong, effective relationships across the Commercial team and wider business. Make provision for all commercial deliverables, as necessary e.g. negotiation plan, contract risk analysis, benefits analysis and contract creation and closure. Support tender activities using established commercial and governance processes. Ensure the maintenance and timely execution of contract renewal pipeline. Draft and negotiate supplier contracts with support from MBNL Legal. Draft and negotiate contract amendments with support from MBNL Legal. Ensure contractual governance / approval mechanisms are applied correctly. Work with relevant business areas to track performance of suppliers against the contract on key contractual KPIs, working with and ensuring that the suppliers are delivering on all fronts. Be responsible for ensuring that supplier contract and part number information is accurately reflected in MBNL's contract database and ERP system, for the suppliers you manage. Work with respective colleagues to resolve associated issues. What we are looking for: Previous experience of procurement, Supplier relationship management and/or in-life contract management. Commercial and/or Contract negotiation. A high level of personal motivation, being a self-starter with a willingness to develop and learn. Ability to prioritise workload, solve problems, and able to work to deadlines in a fast-paced environment. Someone who has a structured and methodical approach to work with great organisational skills. Good understanding of contract law. Demonstrable Supplier & Contract management experience. Nice to have: MCIPS, RICS, LLB, WCC/IACCM or other relevant professional qualifications. Experience of working in or with a Joint Venture or similar multi-stakeholder environment. Telecoms industry experience. MBNL - building strength through inclusion. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. To find out more about the role please send through your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
Apr 18, 2024
Full time
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
Paradigm Housing Group
Chesham Bois, Buckinghamshire
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Apr 18, 2024
Full time
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Florida State University in London seeking Instructor in Business Management Florida State University seeks an instructor to teach an undergraduate business course in Organisational Behaviour at its London study centre in Bloomsbury for Fall 2024. The semester runs from 28 August to 12 December 2024. All teaching is done face to face and classes begin on Monday, 2 September. Classes meet once a week in a three-hour block, on Mondays, Tuesdays, Wednesdays, or Thursdays. Class size is typically 8 to 20 students. This 3-credit course, MAN3240 Organisational Behaviour, is required for all students pursuing a major in either management or human resource management at the FSU College of Business. The course focusses on the dynamics of business organisations and how to build a cohesive team. It applies concepts from psychology and social psychology to organisational problems that managers face. The ideal candidate will have a PhD in Management or related relevant field and previous teaching experience. Experience of working with US students is desirable. More information about our program can be found at . To be considered, a candidate must already have the right to work in the UK and at least a master's degree in business. The remuneration will be £3,700 per course for class sessions and associated preparation and marking. To apply for the position, please send a CV and covering letter to Dr Lisa Bowers Isaacson by an email via the button below. Interviews will be arranged on a rolling basis. For further information email or call .
Apr 17, 2024
Full time
Florida State University in London seeking Instructor in Business Management Florida State University seeks an instructor to teach an undergraduate business course in Organisational Behaviour at its London study centre in Bloomsbury for Fall 2024. The semester runs from 28 August to 12 December 2024. All teaching is done face to face and classes begin on Monday, 2 September. Classes meet once a week in a three-hour block, on Mondays, Tuesdays, Wednesdays, or Thursdays. Class size is typically 8 to 20 students. This 3-credit course, MAN3240 Organisational Behaviour, is required for all students pursuing a major in either management or human resource management at the FSU College of Business. The course focusses on the dynamics of business organisations and how to build a cohesive team. It applies concepts from psychology and social psychology to organisational problems that managers face. The ideal candidate will have a PhD in Management or related relevant field and previous teaching experience. Experience of working with US students is desirable. More information about our program can be found at . To be considered, a candidate must already have the right to work in the UK and at least a master's degree in business. The remuneration will be £3,700 per course for class sessions and associated preparation and marking. To apply for the position, please send a CV and covering letter to Dr Lisa Bowers Isaacson by an email via the button below. Interviews will be arranged on a rolling basis. For further information email or call .
This is a Worcester based firm looking for candiadtes from within the Midlands area for a Hybrid working opportunity Headturner Search are thrilled to be recruiting for an exceptional employer within Worcestershire. We are seeking a highly motivated and dynamic individual to join our clients team as a Business Manager. The ideal candidate will have a proven track record in managing business operations, driving growth, and implementing strategies to optimize performance. This role requires strong leadership skills, strategic thinking, and a passion for innovation. If you are looking for an exciting opportunity to make a significant impact in a fast-paced environment, this position is for you. Responsibilities: To aid in the management of client projects Offering business planning and management reporting to the leadership team, including weekly capacity assessments and monthly invoicing calculations. Oversight of all client projects to ensure adherence to agreed standards, objectives, and expectations. Leading the compliance efforts for ISO9001 & ISO14001, conducting regular audits and guiding the Compliance Team as needed. Analyzing data and performance metrics to pinpoint areas for enhancement and implementing corrective measures to improve quality and efficiency. Crafting systems, processes, and documentation to consistently deliver high-quality outcomes. Collaborating with teams to set quality goals and drive continuous improvement efforts throughout the organization. Managing project resources, including benchmarking, procurement, and tender management assistance. Cultivating positive interactions among all staff and associates. Continuously developing and maintaining expertise relevant to the role. Experience Required Established track record in a comparable management capacity. Demonstrated proficiency in implementing process enhancements and operational efficiency. Advanced proficiency in IT, including Microsoft Excel, Word, Teams, and PowerPoint. Familiarity with project management software, methodologies, and best practices Evidence of ongoing Continuous Professional Development (CPD). Demonstrated ability in creative leadership. Capability to operate independently. Analytical mindset and adeptness in problem-solving. Strong attention to detail and concentration abilities. Proficiency in critical thinking and recognizing trends and patterns. Excellent organizational and time-management proficiencies. Clear and effective verbal and written communication skills. Aptitude in generating comprehensive reports. Skill in distilling extensive information into digestible key points. Confidence in delivering presentations to groups or individuals, in-person and through video conferencing. Proficiency in active listening. Supportive and encouraging demeanour towards team members in fulfilling their roles. Contribution to and alignment with our clients vision, values, mission, and objectives.
Apr 17, 2024
Full time
This is a Worcester based firm looking for candiadtes from within the Midlands area for a Hybrid working opportunity Headturner Search are thrilled to be recruiting for an exceptional employer within Worcestershire. We are seeking a highly motivated and dynamic individual to join our clients team as a Business Manager. The ideal candidate will have a proven track record in managing business operations, driving growth, and implementing strategies to optimize performance. This role requires strong leadership skills, strategic thinking, and a passion for innovation. If you are looking for an exciting opportunity to make a significant impact in a fast-paced environment, this position is for you. Responsibilities: To aid in the management of client projects Offering business planning and management reporting to the leadership team, including weekly capacity assessments and monthly invoicing calculations. Oversight of all client projects to ensure adherence to agreed standards, objectives, and expectations. Leading the compliance efforts for ISO9001 & ISO14001, conducting regular audits and guiding the Compliance Team as needed. Analyzing data and performance metrics to pinpoint areas for enhancement and implementing corrective measures to improve quality and efficiency. Crafting systems, processes, and documentation to consistently deliver high-quality outcomes. Collaborating with teams to set quality goals and drive continuous improvement efforts throughout the organization. Managing project resources, including benchmarking, procurement, and tender management assistance. Cultivating positive interactions among all staff and associates. Continuously developing and maintaining expertise relevant to the role. Experience Required Established track record in a comparable management capacity. Demonstrated proficiency in implementing process enhancements and operational efficiency. Advanced proficiency in IT, including Microsoft Excel, Word, Teams, and PowerPoint. Familiarity with project management software, methodologies, and best practices Evidence of ongoing Continuous Professional Development (CPD). Demonstrated ability in creative leadership. Capability to operate independently. Analytical mindset and adeptness in problem-solving. Strong attention to detail and concentration abilities. Proficiency in critical thinking and recognizing trends and patterns. Excellent organizational and time-management proficiencies. Clear and effective verbal and written communication skills. Aptitude in generating comprehensive reports. Skill in distilling extensive information into digestible key points. Confidence in delivering presentations to groups or individuals, in-person and through video conferencing. Proficiency in active listening. Supportive and encouraging demeanour towards team members in fulfilling their roles. Contribution to and alignment with our clients vision, values, mission, and objectives.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Administrator Location: Head Office - Woodford Green Hours: 38 hours per week Salary: £22,667 Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health need and people with a learning disability. We have a fantastic new opportunity for you to join our administration department. You will be part of a dynamic friendly team, we are looking for someone who is a team player, IT literate, organised, pays attention to detail, ability to prioritise your workload and has good communication skills. PRINCIPAL ACCOUNTABILITIES: Facilities & Office Administration Act as keyholder responsible for opening/closing the office and un-setting/setting the burglar alarm. Answer incoming calls via the main switchboard and ensure these are handled speedily and effectively. Communicate with external and internal contacts over the telephone and deal with enquiries as appropriate. Deal with incoming and outgoing mail at the Woodford Office including opening and distributing incoming mail and arranging for the franking and despatch of outgoing mail on daily basis (including Special Delivery items when required). Deal with franking machine issues including system updates, account top-ups and resolving maintenance queries. Keep post room pigeonholes updated for staff and services. Manage the general enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members. Respond to miscellaneous enquiries on behalf of the organisation. Respond to live website enquiries via the 'chat' facility to provide information and advice as required. Oversee the office attendance spreadsheet, issue reminders to staff to complete their working pattern details each week (office and home working days) and check attendance of staff in the office to produce the daily Fire Evacuation list. Ensure the safe keeping of facilities keys and visitor fobs for the Woodford Office. Program access fobs for new staff when required and ensure leavers' fobs are returned and cancelled/reprogrammed as necessary. Deal with car park queries, ensure company car park rules are adhered to and co-ordinate any visitor parking and booking procedures that are put in place. Book internal meeting rooms as requested via the Outlook calendar booking system. Ensure meeting rooms are kept clean and tidy. Deal with general issues that arise in the Woodford Office, e.g. deliveries, greeting visitors etc. Call out contractors and engineers for building maintenance and problems with office equipment when necessary. Monitor stocks of hospitality supplies, submit regular online orders and purchase any additional items when required. Assist with catering for meetings as necessary. Deal with minor maintenance issues for kitchen equipment (e.g. regularly descale water boilers/kettles, resolve dishwasher issues etc.). Act as First Aider and Fire Warden after undergoing appropriate training. Keep all first aid boxes properly stocked and ensure fire safety procedures are carried out, including regular testing of fire alarm and emergency lighting. Corporate Administration Play a key admin role in the maintenance of information systems, including document management, intranet, care management etc. Upload/update policies and other documents on the staff intranet and document management system as requested. Update index of policies when required. Produce and update various documents in the required format ensuring a good standard of presentation. Deal with internal award nominations via the company intranet and organise certificates and prizes as necessary. Produce laminated certificates and letters each month for all staff receiving long service awards. Deal with requests for distribution of corporate merchandise to regional services and monitor stock control. Input service user survey responses onto online system if hard copies or scanned forms are received. Attend occasional operational management meetings (usually via Teams), take action notes and deal with associated tasks. Log and process Board Member expenses and occasionally assist with credit card reconciliations for management. Maintain files for statutory company records & Board documents etc as required (electronic and hard copies). Assist with periodic large-scale mailings to staff, service users, relatives, local authorities etc. Assist with arrangements for corporate events, external meetings, travel and accommodation etc. when required. Provide support with printing, photocopying, laminating and scanning documents as requested. Undertake ad hoc administrative tasks in support of the Executive Administration Manager and management as required. General Deputise/cover for other Administration staff when necessary. Act at all times in accordance with Ambient Support's Equal Opportunities Policy. The duties of this post as given above are indicative only as the postholder will be expected to adopt a flexible approach to the role. Some aspects of this role will be of a highly confidential nature and tasks will sometimes involve tight deadlines. In return for your hard work, we offer our Administrator: Basic entitlement is 22 days (pro rata to hours worked). Bank Holidays are in addition. Extensive access and support to recognised qualifications. Employee benefit discount scheme Access to our Employee Assistance Programme (EAP) Want to take your first steps to join a new rewarding career? - Click apply Ref: INDLP
Apr 17, 2024
Full time
Administrator Location: Head Office - Woodford Green Hours: 38 hours per week Salary: £22,667 Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health need and people with a learning disability. We have a fantastic new opportunity for you to join our administration department. You will be part of a dynamic friendly team, we are looking for someone who is a team player, IT literate, organised, pays attention to detail, ability to prioritise your workload and has good communication skills. PRINCIPAL ACCOUNTABILITIES: Facilities & Office Administration Act as keyholder responsible for opening/closing the office and un-setting/setting the burglar alarm. Answer incoming calls via the main switchboard and ensure these are handled speedily and effectively. Communicate with external and internal contacts over the telephone and deal with enquiries as appropriate. Deal with incoming and outgoing mail at the Woodford Office including opening and distributing incoming mail and arranging for the franking and despatch of outgoing mail on daily basis (including Special Delivery items when required). Deal with franking machine issues including system updates, account top-ups and resolving maintenance queries. Keep post room pigeonholes updated for staff and services. Manage the general enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members. Respond to miscellaneous enquiries on behalf of the organisation. Respond to live website enquiries via the 'chat' facility to provide information and advice as required. Oversee the office attendance spreadsheet, issue reminders to staff to complete their working pattern details each week (office and home working days) and check attendance of staff in the office to produce the daily Fire Evacuation list. Ensure the safe keeping of facilities keys and visitor fobs for the Woodford Office. Program access fobs for new staff when required and ensure leavers' fobs are returned and cancelled/reprogrammed as necessary. Deal with car park queries, ensure company car park rules are adhered to and co-ordinate any visitor parking and booking procedures that are put in place. Book internal meeting rooms as requested via the Outlook calendar booking system. Ensure meeting rooms are kept clean and tidy. Deal with general issues that arise in the Woodford Office, e.g. deliveries, greeting visitors etc. Call out contractors and engineers for building maintenance and problems with office equipment when necessary. Monitor stocks of hospitality supplies, submit regular online orders and purchase any additional items when required. Assist with catering for meetings as necessary. Deal with minor maintenance issues for kitchen equipment (e.g. regularly descale water boilers/kettles, resolve dishwasher issues etc.). Act as First Aider and Fire Warden after undergoing appropriate training. Keep all first aid boxes properly stocked and ensure fire safety procedures are carried out, including regular testing of fire alarm and emergency lighting. Corporate Administration Play a key admin role in the maintenance of information systems, including document management, intranet, care management etc. Upload/update policies and other documents on the staff intranet and document management system as requested. Update index of policies when required. Produce and update various documents in the required format ensuring a good standard of presentation. Deal with internal award nominations via the company intranet and organise certificates and prizes as necessary. Produce laminated certificates and letters each month for all staff receiving long service awards. Deal with requests for distribution of corporate merchandise to regional services and monitor stock control. Input service user survey responses onto online system if hard copies or scanned forms are received. Attend occasional operational management meetings (usually via Teams), take action notes and deal with associated tasks. Log and process Board Member expenses and occasionally assist with credit card reconciliations for management. Maintain files for statutory company records & Board documents etc as required (electronic and hard copies). Assist with periodic large-scale mailings to staff, service users, relatives, local authorities etc. Assist with arrangements for corporate events, external meetings, travel and accommodation etc. when required. Provide support with printing, photocopying, laminating and scanning documents as requested. Undertake ad hoc administrative tasks in support of the Executive Administration Manager and management as required. General Deputise/cover for other Administration staff when necessary. Act at all times in accordance with Ambient Support's Equal Opportunities Policy. The duties of this post as given above are indicative only as the postholder will be expected to adopt a flexible approach to the role. Some aspects of this role will be of a highly confidential nature and tasks will sometimes involve tight deadlines. In return for your hard work, we offer our Administrator: Basic entitlement is 22 days (pro rata to hours worked). Bank Holidays are in addition. Extensive access and support to recognised qualifications. Employee benefit discount scheme Access to our Employee Assistance Programme (EAP) Want to take your first steps to join a new rewarding career? - Click apply Ref: INDLP
Job Number Job Category Human Resources Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Director, HR, Corporate Social Responsibility, EMEA will play apivotal leadership role in influencing the development and ensuring the implementation of strategies that support critical Global and Continent work to achieve HR strategic priorities. These most notably relate to our CSR (Corporate Sustainability Reporting Directive), Pay Positioning, and other Human Capital requirements and goals relating to Marriott's key business priorities and people practices. This role will be responsible for effectively representing and delivering these activities across our diverse portfolio of hotels and offices within EMEA. This position will partner with colleagues todeliver EMEA, local and hotel insights that will drive both strategic and tactical decisions in all relevant areas. This position works with the relevant continent and Headquarters-based CoEs and Project teams to ensure consistency and understanding in any approach and supports efforts to integrate global programmes with local requirements. The incumbent will be the key Subject Matter Expert to provide operational experience on the activities required to provide for strongly deployable and scalable programmes to ensure compliance with regulations and agreements and provide consultation to a variety of decision makers that represent the local voice and ensure strategies and/or initiatives are successfully implemented. This position is an integral part of the EMEA Human Resources team and willreport to VP, HR + Strategic Initiatives, EMEA, with a strong partnership with the Area and Market HR Leadership teams, Global and Continent based COEs and programme team members. SCOPE The Director, HR, Corporate Social Responsibility, EMEAis responsible for all aspects of HR Operations intelligence and deployment within identified initiatives across EMEA. Location: London - Preferred Travel Requirements: Business travel is estimated at less than 20% KEY RESPONSIBILITIES HR Operations: Functions as the HR Operations expert lead and provides HR Operational guidance/coordinationon other business discipline deployments such as CSRD and Pay Transparency, as examples Manages and identifies in scope locations for programmes, remains close to other SMEs ensuring the ever-changing and diverse Company, legal and social landscape is well understood Proactively gathers detailed knowledge of impacted markets, building global understanding of local nuances, current practices and dependencies including logging local labour agreements and regulations. TheSME for delivery solutions, obtains and validates EMEA intelligence, provides qualitative and quantitative insights that inform all deployments. Partners with Market HR, legal and HR Compliance teams to ensure programmes and deployments fulfil obligations (including Legal, Works Councils, Trade Unions) Coordinates with other key programme team members (Finance, iT, Operations, etc) to ensure HR risk assessment and resolution completed for planned deployments Provides SME HR Generalist / HR COE support as and when required Implementation of Processes: Drives innovative creative thinking, to practically develop, refine, and implement new processes and tools used by Continent, Area and Hotel leaders as appropriate. Advocates embedding HR Technology within the HR function, to drive data-based decision making and delivers tools and frames issues to help Continent and Global leaders understand insights that influence change. Works closely with programme team members to represent local HR market needs in activities, communications and deployment. Ensures performance of all deployments is measured and sustained Takes guidance from Director, HR Strategic Initiatives for the global and EMEA lens whilst championing the local voice to wider team. Must be able to deliver guidance based on detailed HR Operations knowledge to other COEs and stakeholders using effective communication skills and tools. Is able to track and perform in depth evaluation of activities and processes in order to recommend strategic and tactical actions Communication and Training : Serve as a HR Operations SME to inform the design of change and training programs and communications focused on best practices for HR professionals, Managers, and Associates. The primary point of contact for day-to-day initiative HR queries from hotel and market leadership Works in union with continent leads within all COEs to inform anddrive the data accuracy, analysis, reporting and strategy of each COE, to ensure any practices that influence the deployments are fine tuned Collaborates on global programmes to make sure that all COE teams have a consistent global approach and point-of-view to various local market needs and practices, and aligns on how HR work is done at market level within the continent. Stakeholder Management: Collaborates with the wider EMEA HR leadership and COE teams to endorse the drive for strong HR foundations and HR Operations practices, aligned with Continent and global priorities Partners with Global HR and COE leads to recommend and deliver on global strategic priorities that can be locally deployed and sustained Influences the effort to define the HR road map for EMEA's efforts towards managing risk and adhering to deep regulation, defining guidelines for continent versus corporate responsibilities. Communicate results and challenges to EMEA HR team stakeholders in a timely and resourceful manner to facilitate their ability to meet deadlines. Ensures feedback is implemented and enhanced based on continent and local needs Data Integrity and Security: Maintain the integrity and confidentiality of people data, adhering to data protection regulations and internal privacy policies . CANDIDATE PROFILE Education and Experience Bachelor's Degree in related field. Minimum of 7 years of experience inHR, preferably with evidence of project management,change managementor related area Experience with Marriott HR processes, technology and policies is strongly preferred Knowledgeofoverallhotel operations and understanding of EMEA markets essential Skills & Knowledge Proven track record of strong communication skills, with experience leading teams and peers to successful outcomes. Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Technical Skills mHUB and other HR Tech skills, incl payroll Microsoft Office proficient skills required. Adobe and Google Analytics preferred Demonstratedexperienceinteractingeffectivelyasa team memberwith all levelsof associates;abilityto build and maintain effective relationships with a broad group of stakeholders Abletoinfluence,drivesideasandeffectivelyaddressissuesguidingotherstowardtheaccomplishment of identified goals Goodtrainingandfacilitatorskills;knowledgeofvarioustrainingmethodologies Strongplanningandorganizationalandeventmanagementskills Strongdata managementandanalyticalskills Abilitytotranslatecomplexitemsintosimplecommunicationsthatallowforeaseofexecution AbilitytousestandardsoftwareapplicationsincludingPeopleSoftHRMS,myHR(andrelated applications), GRS, Word, Excel, Power Point etc. Self-motivatedandabilitytotakeconstructiveactionwithoutrelyingondirectionsfromothersallthetime, whilstkeeping direct manager informed Abilitytonetworkandbuildrelationshipsbyvariouscommunicationmeans Abilitytoexerciseflexibilityratherthanrigidadherencetoproceduresinordertoaccomplishgoals Effectivedecision-makingskills;canchooseacourseofactionamongstoptionsinvolvinguncertaintyor risk Strongproblem-solvingskills;encouragesnewinnovativesolutionswhenappropriate Strongcommunicationskills(verbal,listening,writing) Effectiveinfluencingskills Effectiveconflictmanagementskills WillingtotravelthroughoutEuropewhenrequired Stronginterpersonalskills.Abilitytoworkwithandcommunicateeffectivelywithalllevelsof Management Effectivedecision-makingskills Effectiveorganizationalskillsandinprioritizingworkandfollowingthroughoncommitments. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Apr 17, 2024
Full time
Job Number Job Category Human Resources Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Director, HR, Corporate Social Responsibility, EMEA will play apivotal leadership role in influencing the development and ensuring the implementation of strategies that support critical Global and Continent work to achieve HR strategic priorities. These most notably relate to our CSR (Corporate Sustainability Reporting Directive), Pay Positioning, and other Human Capital requirements and goals relating to Marriott's key business priorities and people practices. This role will be responsible for effectively representing and delivering these activities across our diverse portfolio of hotels and offices within EMEA. This position will partner with colleagues todeliver EMEA, local and hotel insights that will drive both strategic and tactical decisions in all relevant areas. This position works with the relevant continent and Headquarters-based CoEs and Project teams to ensure consistency and understanding in any approach and supports efforts to integrate global programmes with local requirements. The incumbent will be the key Subject Matter Expert to provide operational experience on the activities required to provide for strongly deployable and scalable programmes to ensure compliance with regulations and agreements and provide consultation to a variety of decision makers that represent the local voice and ensure strategies and/or initiatives are successfully implemented. This position is an integral part of the EMEA Human Resources team and willreport to VP, HR + Strategic Initiatives, EMEA, with a strong partnership with the Area and Market HR Leadership teams, Global and Continent based COEs and programme team members. SCOPE The Director, HR, Corporate Social Responsibility, EMEAis responsible for all aspects of HR Operations intelligence and deployment within identified initiatives across EMEA. Location: London - Preferred Travel Requirements: Business travel is estimated at less than 20% KEY RESPONSIBILITIES HR Operations: Functions as the HR Operations expert lead and provides HR Operational guidance/coordinationon other business discipline deployments such as CSRD and Pay Transparency, as examples Manages and identifies in scope locations for programmes, remains close to other SMEs ensuring the ever-changing and diverse Company, legal and social landscape is well understood Proactively gathers detailed knowledge of impacted markets, building global understanding of local nuances, current practices and dependencies including logging local labour agreements and regulations. TheSME for delivery solutions, obtains and validates EMEA intelligence, provides qualitative and quantitative insights that inform all deployments. Partners with Market HR, legal and HR Compliance teams to ensure programmes and deployments fulfil obligations (including Legal, Works Councils, Trade Unions) Coordinates with other key programme team members (Finance, iT, Operations, etc) to ensure HR risk assessment and resolution completed for planned deployments Provides SME HR Generalist / HR COE support as and when required Implementation of Processes: Drives innovative creative thinking, to practically develop, refine, and implement new processes and tools used by Continent, Area and Hotel leaders as appropriate. Advocates embedding HR Technology within the HR function, to drive data-based decision making and delivers tools and frames issues to help Continent and Global leaders understand insights that influence change. Works closely with programme team members to represent local HR market needs in activities, communications and deployment. Ensures performance of all deployments is measured and sustained Takes guidance from Director, HR Strategic Initiatives for the global and EMEA lens whilst championing the local voice to wider team. Must be able to deliver guidance based on detailed HR Operations knowledge to other COEs and stakeholders using effective communication skills and tools. Is able to track and perform in depth evaluation of activities and processes in order to recommend strategic and tactical actions Communication and Training : Serve as a HR Operations SME to inform the design of change and training programs and communications focused on best practices for HR professionals, Managers, and Associates. The primary point of contact for day-to-day initiative HR queries from hotel and market leadership Works in union with continent leads within all COEs to inform anddrive the data accuracy, analysis, reporting and strategy of each COE, to ensure any practices that influence the deployments are fine tuned Collaborates on global programmes to make sure that all COE teams have a consistent global approach and point-of-view to various local market needs and practices, and aligns on how HR work is done at market level within the continent. Stakeholder Management: Collaborates with the wider EMEA HR leadership and COE teams to endorse the drive for strong HR foundations and HR Operations practices, aligned with Continent and global priorities Partners with Global HR and COE leads to recommend and deliver on global strategic priorities that can be locally deployed and sustained Influences the effort to define the HR road map for EMEA's efforts towards managing risk and adhering to deep regulation, defining guidelines for continent versus corporate responsibilities. Communicate results and challenges to EMEA HR team stakeholders in a timely and resourceful manner to facilitate their ability to meet deadlines. Ensures feedback is implemented and enhanced based on continent and local needs Data Integrity and Security: Maintain the integrity and confidentiality of people data, adhering to data protection regulations and internal privacy policies . CANDIDATE PROFILE Education and Experience Bachelor's Degree in related field. Minimum of 7 years of experience inHR, preferably with evidence of project management,change managementor related area Experience with Marriott HR processes, technology and policies is strongly preferred Knowledgeofoverallhotel operations and understanding of EMEA markets essential Skills & Knowledge Proven track record of strong communication skills, with experience leading teams and peers to successful outcomes. Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Technical Skills mHUB and other HR Tech skills, incl payroll Microsoft Office proficient skills required. Adobe and Google Analytics preferred Demonstratedexperienceinteractingeffectivelyasa team memberwith all levelsof associates;abilityto build and maintain effective relationships with a broad group of stakeholders Abletoinfluence,drivesideasandeffectivelyaddressissuesguidingotherstowardtheaccomplishment of identified goals Goodtrainingandfacilitatorskills;knowledgeofvarioustrainingmethodologies Strongplanningandorganizationalandeventmanagementskills Strongdata managementandanalyticalskills Abilitytotranslatecomplexitemsintosimplecommunicationsthatallowforeaseofexecution AbilitytousestandardsoftwareapplicationsincludingPeopleSoftHRMS,myHR(andrelated applications), GRS, Word, Excel, Power Point etc. Self-motivatedandabilitytotakeconstructiveactionwithoutrelyingondirectionsfromothersallthetime, whilstkeeping direct manager informed Abilitytonetworkandbuildrelationshipsbyvariouscommunicationmeans Abilitytoexerciseflexibilityratherthanrigidadherencetoproceduresinordertoaccomplishgoals Effectivedecision-makingskills;canchooseacourseofactionamongstoptionsinvolvinguncertaintyor risk Strongproblem-solvingskills;encouragesnewinnovativesolutionswhenappropriate Strongcommunicationskills(verbal,listening,writing) Effectiveinfluencingskills Effectiveconflictmanagementskills WillingtotravelthroughoutEuropewhenrequired Stronginterpersonalskills.Abilitytoworkwithandcommunicateeffectivelywithalllevelsof Management Effectivedecision-makingskills Effectiveorganizationalskillsandinprioritizingworkandfollowingthroughoncommitments. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Are you passionate about ensuring excellent quality in products? We are seeking a meticulous and detail-oreintated Quality Controller to uphold the highest standards of quality in our production and assembly processes. Why work with us? At voestalpine Turnout Technology UK Ltd., quality is not just a checklist - it is our commitment to excellence. As a Quality Controller, you play a pivotal role in maintaining our reputation for delivering superior products on time and in full for our customers. You will work alongside like minded dedicated professionals who will share your drive to deliver the best in both quality and innovation. Who are we? We are the leading partner for turnouts, turnout components and fastening materials. Our company manufactures switches, crossings and associated parts for track installation, ranging from individual products to completed assemblies for maintenance and major track renewals. Our customers include all major operators of national rail infrastructure tramway and light railway systems in the UK and in the Republic of Ireland. In addition, we provide tailor made engineering, surveying and design for our customers. Role Overview As a Quality Controller you will be responsible for monitoring and overseeing manufacturing & assembly processes and products to ensure they meet the required standard. You will be required to inspect, test, measure materials and products to ensure they are in line with specification and standard operating procedures. Provide general Quality support and advice specific to the business and industry ensuring the highest quality of product is achieved by both voestalpine Turnout Technology UK Ltd. & voestalpine Railway Systems. You will drive standards by continuously advising all personnel on quality related issues. Raise quality issues and undertaking investigations of Non-Conformances and other findings, supporting QA manager to ensure all findings are investigated and closed out in a timely manner as well as providing performance reporting as required. Conduct goods inwards Inspections, Calibration, Layout inspections and ad hoc inspections. Assist with the internal audit programme covering Quality processes. Providing support to the Operational functions with renewals and maintenance tasks. Role Package & Benefits Core Hours: between 35.5per week: Monday, Tuesday Thursday, Friday, Annual Leave: 22 Days PLUS 10 Bank Holidays including Christmas Closure, Breaks: Daily 30min Unpaid Lunch Break, Bonuses: Eligible for 2 Annual Bonuses: £500 Annual Profitability Attendance Based Bonus, £500 Operational Improvement Suggestion Reward Scheme, Life Insurance: At 4 x Base Salary, Company Pension: 5% Employee & 7.5% Employer Contribution, Share scheme: Eligible to participate in the voestalpine Group Share scheme, Access to an array of Employee Benefits and Discounts incl. Cycle to Work, Access to Employee Assistance Program available 24/7, 365days per year, Regular Training & Education. Key Tasks & Responsibilities Conduct thorough inspections and audits to verify product quality at every stage of production, Develop and implement quality control procedures to identify and address any deviations from standards, Collaborate with cross-functional teams to resolve quality-related issues and implement effective solutions, Utilise advanced quality assurance tools and techniques to continuously improve our processes and enhance product quality, Provide training and support to production staff to ensure adherence to quality standards and best practices, Key point of contact both internally and externally for quality related matters, Log, investigate and monitor non-compliance findings, Control all calibration for all sites, Support QA Manager in internal audits, preparation of reports and covering meetings. Qualifications & Experience Previous experience as a Quality Controller within a manufacturing background, Experience of certified bodies standards ISO 9001, 14001, 45001 & 22163, Excellent computer and software (MS Suite) as well as Integrated Management System software (i.e. Q-Pulse, SAP, SharePoint, Etc.), Excellent data entry accuracy with strong planning, organisational and administration skills, Knowledge of Railway related products would be advantageous. Personal Attributes Innovative, Analytical & Logical thinker, Ability to multi-task and prioritise to achieve deadlines, Excellent Communication Skills, Methodical with attention to Detail, Superior Organisational & Problem-Solving Skills.
Apr 17, 2024
Full time
Are you passionate about ensuring excellent quality in products? We are seeking a meticulous and detail-oreintated Quality Controller to uphold the highest standards of quality in our production and assembly processes. Why work with us? At voestalpine Turnout Technology UK Ltd., quality is not just a checklist - it is our commitment to excellence. As a Quality Controller, you play a pivotal role in maintaining our reputation for delivering superior products on time and in full for our customers. You will work alongside like minded dedicated professionals who will share your drive to deliver the best in both quality and innovation. Who are we? We are the leading partner for turnouts, turnout components and fastening materials. Our company manufactures switches, crossings and associated parts for track installation, ranging from individual products to completed assemblies for maintenance and major track renewals. Our customers include all major operators of national rail infrastructure tramway and light railway systems in the UK and in the Republic of Ireland. In addition, we provide tailor made engineering, surveying and design for our customers. Role Overview As a Quality Controller you will be responsible for monitoring and overseeing manufacturing & assembly processes and products to ensure they meet the required standard. You will be required to inspect, test, measure materials and products to ensure they are in line with specification and standard operating procedures. Provide general Quality support and advice specific to the business and industry ensuring the highest quality of product is achieved by both voestalpine Turnout Technology UK Ltd. & voestalpine Railway Systems. You will drive standards by continuously advising all personnel on quality related issues. Raise quality issues and undertaking investigations of Non-Conformances and other findings, supporting QA manager to ensure all findings are investigated and closed out in a timely manner as well as providing performance reporting as required. Conduct goods inwards Inspections, Calibration, Layout inspections and ad hoc inspections. Assist with the internal audit programme covering Quality processes. Providing support to the Operational functions with renewals and maintenance tasks. Role Package & Benefits Core Hours: between 35.5per week: Monday, Tuesday Thursday, Friday, Annual Leave: 22 Days PLUS 10 Bank Holidays including Christmas Closure, Breaks: Daily 30min Unpaid Lunch Break, Bonuses: Eligible for 2 Annual Bonuses: £500 Annual Profitability Attendance Based Bonus, £500 Operational Improvement Suggestion Reward Scheme, Life Insurance: At 4 x Base Salary, Company Pension: 5% Employee & 7.5% Employer Contribution, Share scheme: Eligible to participate in the voestalpine Group Share scheme, Access to an array of Employee Benefits and Discounts incl. Cycle to Work, Access to Employee Assistance Program available 24/7, 365days per year, Regular Training & Education. Key Tasks & Responsibilities Conduct thorough inspections and audits to verify product quality at every stage of production, Develop and implement quality control procedures to identify and address any deviations from standards, Collaborate with cross-functional teams to resolve quality-related issues and implement effective solutions, Utilise advanced quality assurance tools and techniques to continuously improve our processes and enhance product quality, Provide training and support to production staff to ensure adherence to quality standards and best practices, Key point of contact both internally and externally for quality related matters, Log, investigate and monitor non-compliance findings, Control all calibration for all sites, Support QA Manager in internal audits, preparation of reports and covering meetings. Qualifications & Experience Previous experience as a Quality Controller within a manufacturing background, Experience of certified bodies standards ISO 9001, 14001, 45001 & 22163, Excellent computer and software (MS Suite) as well as Integrated Management System software (i.e. Q-Pulse, SAP, SharePoint, Etc.), Excellent data entry accuracy with strong planning, organisational and administration skills, Knowledge of Railway related products would be advantageous. Personal Attributes Innovative, Analytical & Logical thinker, Ability to multi-task and prioritise to achieve deadlines, Excellent Communication Skills, Methodical with attention to Detail, Superior Organisational & Problem-Solving Skills.
voestalpine Turnout Technology UK
Tickhill, Yorkshire
Are you passionate about ensuring excellent quality in products? We are seeking a meticulous and detail-oreintated Quality Controller to uphold the highest standards of quality in our production and assembly processes. Why work with us? At voestalpine Turnout Technology UK Ltd., quality is not just a checklist - it is our commitment to excellence. As a Quality Controller, you play a pivotal role in maintaining our reputation for delivering superior products on time and in full for our customers. You will work alongside like minded dedicated professionals who will share your drive to deliver the best in both quality and innovation. Who are we? We are the leading partner for turnouts, turnout components and fastening materials. Our company manufactures switches, crossings and associated parts for track installation, ranging from individual products to completed assemblies for maintenance and major track renewals. Our customers include all major operators of national rail infrastructure tramway and light railway systems in the UK and in the Republic of Ireland. In addition, we provide tailor made engineering, surveying and design for our customers. Role Overview As a Quality Controller you will be responsible for monitoring and overseeing manufacturing & assembly processes and products to ensure they meet the required standard. You will be required to inspect, test, measure materials and products to ensure they are in line with specification and standard operating procedures. Provide general Quality support and advice specific to the business and industry ensuring the highest quality of product is achieved by both voestalpine Turnout Technology UK Ltd. & voestalpine Railway Systems. You will drive standards by continuously advising all personnel on quality related issues. Raise quality issues and undertaking investigations of Non-Conformances and other findings, supporting QA manager to ensure all findings are investigated and closed out in a timely manner as well as providing performance reporting as required. Conduct goods inwards Inspections, Calibration, Layout inspections and ad hoc inspections. Assist with the internal audit programme covering Quality processes. Providing support to the Operational functions with renewals and maintenance tasks. Role Package & Benefits Core Hours: between 35.5per week: Monday, Tuesday Thursday, Friday, Annual Leave: 22 Days PLUS 10 Bank Holidays including Christmas Closure, Breaks: Daily 30min Unpaid Lunch Break, Bonuses: Eligible for 2 Annual Bonuses: £500 Annual Profitability Attendance Based Bonus, £500 Operational Improvement Suggestion Reward Scheme, Life Insurance: At 4 x Base Salary, Company Pension: 5% Employee & 7.5% Employer Contribution, Share scheme: Eligible to participate in the voestalpine Group Share scheme, Access to an array of Employee Benefits and Discounts incl. Cycle to Work, Access to Employee Assistance Program available 24/7, 365days per year, Regular Training & Education. Key Tasks & Responsibilities Conduct thorough inspections and audits to verify product quality at every stage of production, Develop and implement quality control procedures to identify and address any deviations from standards, Collaborate with cross-functional teams to resolve quality-related issues and implement effective solutions, Utilise advanced quality assurance tools and techniques to continuously improve our processes and enhance product quality, Provide training and support to production staff to ensure adherence to quality standards and best practices, Key point of contact both internally and externally for quality related matters, Log, investigate and monitor non-compliance findings, Control all calibration for all sites, Support QA Manager in internal audits, preparation of reports and covering meetings. Qualifications & Experience Previous experience as a Quality Controller within a manufacturing background, Experience of certified bodies standards ISO 9001, 14001, 45001 & 22163, Excellent computer and software (MS Suite) as well as Integrated Management System software (i.e. Q-Pulse, SAP, SharePoint, Etc.), Excellent data entry accuracy with strong planning, organisational and administration skills, Knowledge of Railway related products would be advantageous. Personal Attributes Innovative, Analytical & Logical thinker, Ability to multi-task and prioritise to achieve deadlines, Excellent Communication Skills, Methodical with attention to Detail, Superior Organisational & Problem-Solving Skills.
Apr 17, 2024
Full time
Are you passionate about ensuring excellent quality in products? We are seeking a meticulous and detail-oreintated Quality Controller to uphold the highest standards of quality in our production and assembly processes. Why work with us? At voestalpine Turnout Technology UK Ltd., quality is not just a checklist - it is our commitment to excellence. As a Quality Controller, you play a pivotal role in maintaining our reputation for delivering superior products on time and in full for our customers. You will work alongside like minded dedicated professionals who will share your drive to deliver the best in both quality and innovation. Who are we? We are the leading partner for turnouts, turnout components and fastening materials. Our company manufactures switches, crossings and associated parts for track installation, ranging from individual products to completed assemblies for maintenance and major track renewals. Our customers include all major operators of national rail infrastructure tramway and light railway systems in the UK and in the Republic of Ireland. In addition, we provide tailor made engineering, surveying and design for our customers. Role Overview As a Quality Controller you will be responsible for monitoring and overseeing manufacturing & assembly processes and products to ensure they meet the required standard. You will be required to inspect, test, measure materials and products to ensure they are in line with specification and standard operating procedures. Provide general Quality support and advice specific to the business and industry ensuring the highest quality of product is achieved by both voestalpine Turnout Technology UK Ltd. & voestalpine Railway Systems. You will drive standards by continuously advising all personnel on quality related issues. Raise quality issues and undertaking investigations of Non-Conformances and other findings, supporting QA manager to ensure all findings are investigated and closed out in a timely manner as well as providing performance reporting as required. Conduct goods inwards Inspections, Calibration, Layout inspections and ad hoc inspections. Assist with the internal audit programme covering Quality processes. Providing support to the Operational functions with renewals and maintenance tasks. Role Package & Benefits Core Hours: between 35.5per week: Monday, Tuesday Thursday, Friday, Annual Leave: 22 Days PLUS 10 Bank Holidays including Christmas Closure, Breaks: Daily 30min Unpaid Lunch Break, Bonuses: Eligible for 2 Annual Bonuses: £500 Annual Profitability Attendance Based Bonus, £500 Operational Improvement Suggestion Reward Scheme, Life Insurance: At 4 x Base Salary, Company Pension: 5% Employee & 7.5% Employer Contribution, Share scheme: Eligible to participate in the voestalpine Group Share scheme, Access to an array of Employee Benefits and Discounts incl. Cycle to Work, Access to Employee Assistance Program available 24/7, 365days per year, Regular Training & Education. Key Tasks & Responsibilities Conduct thorough inspections and audits to verify product quality at every stage of production, Develop and implement quality control procedures to identify and address any deviations from standards, Collaborate with cross-functional teams to resolve quality-related issues and implement effective solutions, Utilise advanced quality assurance tools and techniques to continuously improve our processes and enhance product quality, Provide training and support to production staff to ensure adherence to quality standards and best practices, Key point of contact both internally and externally for quality related matters, Log, investigate and monitor non-compliance findings, Control all calibration for all sites, Support QA Manager in internal audits, preparation of reports and covering meetings. Qualifications & Experience Previous experience as a Quality Controller within a manufacturing background, Experience of certified bodies standards ISO 9001, 14001, 45001 & 22163, Excellent computer and software (MS Suite) as well as Integrated Management System software (i.e. Q-Pulse, SAP, SharePoint, Etc.), Excellent data entry accuracy with strong planning, organisational and administration skills, Knowledge of Railway related products would be advantageous. Personal Attributes Innovative, Analytical & Logical thinker, Ability to multi-task and prioritise to achieve deadlines, Excellent Communication Skills, Methodical with attention to Detail, Superior Organisational & Problem-Solving Skills.