Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Apr 18, 2024
Full time
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
Apr 18, 2024
Full time
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
Meridian Business Support
Aylesbury, Buckinghamshire
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Apr 18, 2024
Full time
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
Apr 18, 2024
Full time
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Apr 18, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
An opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors. The normal hours of work are 4 days on/ 4 days off shift pattern 6am to 6pm. The main aim of a fleet service advisor is to provide excellent customer service; to meet and exceed their customer's requirements and KPI's. Answer all inbound calls to the Customer Service Centre within KPI Prioritising work flow to maximize time efficiency, to meet productivity & quality targets Deliver exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements. Build close working relationships with the suppliers/internals to promote co-operation and ensure utilisation and optimisation of work allocation. Make sure all customers KPI's and SLA's are met when dealing with all requests Support the management team with any tasks/requests as required by the demands of the Service Centre Ensure all warranty items are issued to correct suppliers within reasonable timescales. Make accurate frontline decisions within a timely manner, ensuring correct placement of vehicles whilst maintaining cost controls. Responsible for the movements of broken down vehicles and replacement vehicles (spares) to cover within KPI and SLA time frames. Chase Suppliers on the timely completion of jobs, keeping VOR within KPI. Update notes on system to reflect status of jobs and log any calls received to and from customers. Keep customer informed at all time of status of repair of vehicle and adhere to any queries from the customer in a timely manner. Qualifications Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction. Excellent communications skills and the ability to clearly communicate information both verbally and in writing Excellent computer literacy The benefits we will offer you include: 25 days holiday increasing with service Pension contributions up to 6% Extensive flexible benefit program Life assurance at 4x basic salary Access to industry leading wellbeing resources and tools
Apr 18, 2024
Full time
An opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors. The normal hours of work are 4 days on/ 4 days off shift pattern 6am to 6pm. The main aim of a fleet service advisor is to provide excellent customer service; to meet and exceed their customer's requirements and KPI's. Answer all inbound calls to the Customer Service Centre within KPI Prioritising work flow to maximize time efficiency, to meet productivity & quality targets Deliver exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements. Build close working relationships with the suppliers/internals to promote co-operation and ensure utilisation and optimisation of work allocation. Make sure all customers KPI's and SLA's are met when dealing with all requests Support the management team with any tasks/requests as required by the demands of the Service Centre Ensure all warranty items are issued to correct suppliers within reasonable timescales. Make accurate frontline decisions within a timely manner, ensuring correct placement of vehicles whilst maintaining cost controls. Responsible for the movements of broken down vehicles and replacement vehicles (spares) to cover within KPI and SLA time frames. Chase Suppliers on the timely completion of jobs, keeping VOR within KPI. Update notes on system to reflect status of jobs and log any calls received to and from customers. Keep customer informed at all time of status of repair of vehicle and adhere to any queries from the customer in a timely manner. Qualifications Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction. Excellent communications skills and the ability to clearly communicate information both verbally and in writing Excellent computer literacy The benefits we will offer you include: 25 days holiday increasing with service Pension contributions up to 6% Extensive flexible benefit program Life assurance at 4x basic salary Access to industry leading wellbeing resources and tools
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Sales Account Manager Salary £38,000-£45,000 (based on experience) plus uncapped commission - OTE £70,000 Based in Leeds LS10, West Yorkshire Permanent: Full Time Profile Our client, based on the outskirts of Leeds, has been established for over 25 years and is the largest specialist manufacturer of furniture for the UK Hospitality Industry. They manufacture and fit out Hotels with bespoke furniture for clients such as Hilton, Sheraton, IHG, Marriott & Hard Rock. They are looking for a self-measured, proactive, results orientated, and loyal Sales Account Manager to join our sales team. If you have experience or a background working in the furniture industry through sales, estimating or designing this could be for you. Job Purpose To account manage hotel groups and established customers to maximise future sales To win orders to supply furniture to prestigious hotel developments in the UK To build and maintain relationships with clients both existing and new. Develop client relationships ranging from international hotel groups & main contractors, to designers, hotel owners & project management companies. Responsibilities but not limited to: Reporting on accounts progress to management Maintain extensive knowledge of current market conditions Face to face meetings with prospective and current clients Following up on leads which you will generate and have provided Prospecting and acquiring new trade business accounts Research organizations and reach out to the appropriate person Quoting for and winning orders for Hotel Bedroom Furniture Reporting on accounts progress to management Phone calls to establish prospective clients to generate leads Essential Skills & qualification An ambitious, determined, self-starter Tenacity and drive to seek new business and exceed targets Willingness to learn about hotel furniture UK driving licence & willing to travel throughout the UK Experience of selling furniture is preferred but it is not essential. Excellent telephone manner and strong verbal and written communication skills Competent computer skills, and experience with Excel and CRM software would be preferred. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you are self-motivated, flexible and are looking to progress within a fantastic company, then please send your cv to apply for this Sales Account Manager role . This role has previously been advertised. please do not apply again as your details have already been considered INDLS
Apr 18, 2024
Full time
Sales Account Manager Salary £38,000-£45,000 (based on experience) plus uncapped commission - OTE £70,000 Based in Leeds LS10, West Yorkshire Permanent: Full Time Profile Our client, based on the outskirts of Leeds, has been established for over 25 years and is the largest specialist manufacturer of furniture for the UK Hospitality Industry. They manufacture and fit out Hotels with bespoke furniture for clients such as Hilton, Sheraton, IHG, Marriott & Hard Rock. They are looking for a self-measured, proactive, results orientated, and loyal Sales Account Manager to join our sales team. If you have experience or a background working in the furniture industry through sales, estimating or designing this could be for you. Job Purpose To account manage hotel groups and established customers to maximise future sales To win orders to supply furniture to prestigious hotel developments in the UK To build and maintain relationships with clients both existing and new. Develop client relationships ranging from international hotel groups & main contractors, to designers, hotel owners & project management companies. Responsibilities but not limited to: Reporting on accounts progress to management Maintain extensive knowledge of current market conditions Face to face meetings with prospective and current clients Following up on leads which you will generate and have provided Prospecting and acquiring new trade business accounts Research organizations and reach out to the appropriate person Quoting for and winning orders for Hotel Bedroom Furniture Reporting on accounts progress to management Phone calls to establish prospective clients to generate leads Essential Skills & qualification An ambitious, determined, self-starter Tenacity and drive to seek new business and exceed targets Willingness to learn about hotel furniture UK driving licence & willing to travel throughout the UK Experience of selling furniture is preferred but it is not essential. Excellent telephone manner and strong verbal and written communication skills Competent computer skills, and experience with Excel and CRM software would be preferred. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you are self-motivated, flexible and are looking to progress within a fantastic company, then please send your cv to apply for this Sales Account Manager role . This role has previously been advertised. please do not apply again as your details have already been considered INDLS
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
Apr 18, 2024
Full time
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Apr 18, 2024
Contractor
Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Mpeople Recruitment are currently seeking a Sales Administrator to join a market leading manufacturing company based in Swinton . Salary: £23,000 - £26,000 dependent on experience Location: Clifton, Swinton (M27) Hours of work: 09:00 - 17:00, Monday - Friday Key Responsibilities: Assist sales managers on pricing and quotations Review site plans and confirm against product schedules Liaise with designers and project managers to confirm requirements and missing information Prepare quotations and send to clients requesting their purchase order and confirm delivery date Convert quotations to sales orders on Access once purchase order received Prepare and distribute job sheets and delivery notes as appropriate Manage relations, orders, quotes, and correspondence with customers Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner Maintain all relevant documents relating to sales and manage client files Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment Update Production Chart for all new orders and highlight where Customer PO's have not been received Chase up all outstanding customer PO's and monitor accordingly Liaise with the finance team regarding credit limits and new accounts Keep Production updated with any revisions to job sheets and delivery timetables Skills & Attributes Required: Experience of customer service (office based) and processing sales orders Strong communication (written and verbal) skills and rapport building Going above and beyond to deliver a high quality of customer service Efficient organisational and prioritisational skills Ability to work in fast-paced and high pressure environments Problem-solving A positive and enthusiastic 'can do' attitude A great team-player Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
Apr 18, 2024
Full time
Mpeople Recruitment are currently seeking a Sales Administrator to join a market leading manufacturing company based in Swinton . Salary: £23,000 - £26,000 dependent on experience Location: Clifton, Swinton (M27) Hours of work: 09:00 - 17:00, Monday - Friday Key Responsibilities: Assist sales managers on pricing and quotations Review site plans and confirm against product schedules Liaise with designers and project managers to confirm requirements and missing information Prepare quotations and send to clients requesting their purchase order and confirm delivery date Convert quotations to sales orders on Access once purchase order received Prepare and distribute job sheets and delivery notes as appropriate Manage relations, orders, quotes, and correspondence with customers Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner Maintain all relevant documents relating to sales and manage client files Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment Update Production Chart for all new orders and highlight where Customer PO's have not been received Chase up all outstanding customer PO's and monitor accordingly Liaise with the finance team regarding credit limits and new accounts Keep Production updated with any revisions to job sheets and delivery timetables Skills & Attributes Required: Experience of customer service (office based) and processing sales orders Strong communication (written and verbal) skills and rapport building Going above and beyond to deliver a high quality of customer service Efficient organisational and prioritisational skills Ability to work in fast-paced and high pressure environments Problem-solving A positive and enthusiastic 'can do' attitude A great team-player Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Apr 18, 2024
Contractor
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Apr 18, 2024
Full time
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Content Management and Project Executive (6 month FTC) Role Profile: To provide operational and administrative support to the Senior Project Manager, ensuring that the creation and implementation of new employee systems are effectively managed and rolled-out across our businesses. Main duties: Working closely with suppliers, alongside the Senior Project Manager, to gather information on key processes and implementation requirements Maintaining a frequent line of contact to relevant suppliers, feeding information and requirements as and when necessary Understanding the business needs and making recommendations for improving the system, or their processes, to meet requirements Work effectively within the project team to create system frameworks for content management Collaborate with dedicated project representatives to understand content requirements and content status Assisting with the creation of original content as well as curating existing content, ensuring it is accurate, relevant and engaging for users Working closely with internal stakeholders to gather content requirements, solicit feedback and ensure alignment with organisational messaging Establishing and enforce, with the senior project manager, the content governance standards, including style guidelines, version control and maintaining consistency and quality Ensuring that processes and key milestones, within the project, are kept on track and meeting agreed timelines Ensuring regular and managed communication with project representatives, working to clear deadlines, on information and content gathering Responsible for documenting the processes and procedures, including any training materials required. All documentation should be clear and comprehensive, making it easy for users to understand how to use the system effectively. Provide training and support to content contributors and users on best practices and various topics such as content effectiveness and user engagement Essential skills required: Experience of working in a learning and development environment or within a content management environment Track record of creating and managing content for digital platforms Strong writing, editing and proof-reading skills Experience of working within a project team environment Administration and process management exposure Previous experience of working with / influencing stakeholders to ensure guidelines are met Strong communication in various verbal and written forms Strong attention to detail Ability to manage multiple priorities and meet deadlines Innovative and creative with a solution focused approach Flexible and adaptable to changing priorities. Resourceful and practical; can think on your feet and solve problems quickly and effectively. Positive "can do" attitude
Apr 18, 2024
Full time
Content Management and Project Executive (6 month FTC) Role Profile: To provide operational and administrative support to the Senior Project Manager, ensuring that the creation and implementation of new employee systems are effectively managed and rolled-out across our businesses. Main duties: Working closely with suppliers, alongside the Senior Project Manager, to gather information on key processes and implementation requirements Maintaining a frequent line of contact to relevant suppliers, feeding information and requirements as and when necessary Understanding the business needs and making recommendations for improving the system, or their processes, to meet requirements Work effectively within the project team to create system frameworks for content management Collaborate with dedicated project representatives to understand content requirements and content status Assisting with the creation of original content as well as curating existing content, ensuring it is accurate, relevant and engaging for users Working closely with internal stakeholders to gather content requirements, solicit feedback and ensure alignment with organisational messaging Establishing and enforce, with the senior project manager, the content governance standards, including style guidelines, version control and maintaining consistency and quality Ensuring that processes and key milestones, within the project, are kept on track and meeting agreed timelines Ensuring regular and managed communication with project representatives, working to clear deadlines, on information and content gathering Responsible for documenting the processes and procedures, including any training materials required. All documentation should be clear and comprehensive, making it easy for users to understand how to use the system effectively. Provide training and support to content contributors and users on best practices and various topics such as content effectiveness and user engagement Essential skills required: Experience of working in a learning and development environment or within a content management environment Track record of creating and managing content for digital platforms Strong writing, editing and proof-reading skills Experience of working within a project team environment Administration and process management exposure Previous experience of working with / influencing stakeholders to ensure guidelines are met Strong communication in various verbal and written forms Strong attention to detail Ability to manage multiple priorities and meet deadlines Innovative and creative with a solution focused approach Flexible and adaptable to changing priorities. Resourceful and practical; can think on your feet and solve problems quickly and effectively. Positive "can do" attitude
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Apr 18, 2024
Full time
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Job Description - Senior Administrator, ECD - Part time, 3 full days per week Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. We are recruiting for a part time Senior Administrator to join our Operations team. This varied role will give the successful candidate significant exposure to Equiniti's UK Shareholder Services environment. Role Summary This is a part time, 3 full days per week, flexi role. Current working days are Wednesday, Thursday, Friday. This is a hybrid role; candidates can be based in the Worthing or London office, plus WFH Our ECD Trust and Corporate products offer; An execution only share purchase, sale and FX order placement facility for Employee Benefit Trusts and Corporate clients An Asset Servicing facility, including client onboarding, custody and asset movement, corporate actions and dividends. You will be expected to support the delivery of key operational tasks, developing specialist knowledge and liaising with key stakeholders. The role supports Trust and Corporate clients and interacts with other facets of our department, including HNW clients, Share Plans, Certificated transactions and IPOs. Core duties and responsibilities: Be an integral part of the team, performing operational work processes and activities within regulatory timeframes, including; Client Trade order preparation and reporting FX execution Broker to Broker asset movements Stock withdrawals and deposits Preparation of Client payments Client reporting and account reconciliation Corporate actions / Dividends Act as a liaison between corporate clients and internal departments including Operations, Dealing and Relationship Managers Complete BAU work with a moderate degree of supervision Be able to act as an informal resource for colleagues with similar/less experience Identify key issues and patterns from partial/conflicting data through validation of instruction Expected to take a broad perspective to problems and spot new, less obvious solutions Work in conjunction with the Manager to achieve department goals Observe COBS / CASS rules when performing operational functions Skills, Attributes and Behaviour: Have full proficiency of your current role, through job-related training and considerable work experience Asset servicing experience, UK preferred UK Crest settlement knowledge desirable Excellent organisational and planning skills Able to work autonomously within established procedures and practices Comfortable when working under pressure, in a fast-paced and evolving environment Enthusiastic and willing to further knowledge of systems and products Excellent communication skills - to external and internal stakeholders Excellent numeracy skills - be logically minded Good working knowledge of Excel. Experience within a client facing service environment preferred Adopt a flexible approach to working hours when volumes dictate; additional hours will be required Knowledge of COBS / CASS rules desirable Still interested? Then why not apply today, by submitting your CV and we will be in touch with further details on our available roles. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically pro rata 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Apr 18, 2024
Full time
Job Description - Senior Administrator, ECD - Part time, 3 full days per week Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. We are recruiting for a part time Senior Administrator to join our Operations team. This varied role will give the successful candidate significant exposure to Equiniti's UK Shareholder Services environment. Role Summary This is a part time, 3 full days per week, flexi role. Current working days are Wednesday, Thursday, Friday. This is a hybrid role; candidates can be based in the Worthing or London office, plus WFH Our ECD Trust and Corporate products offer; An execution only share purchase, sale and FX order placement facility for Employee Benefit Trusts and Corporate clients An Asset Servicing facility, including client onboarding, custody and asset movement, corporate actions and dividends. You will be expected to support the delivery of key operational tasks, developing specialist knowledge and liaising with key stakeholders. The role supports Trust and Corporate clients and interacts with other facets of our department, including HNW clients, Share Plans, Certificated transactions and IPOs. Core duties and responsibilities: Be an integral part of the team, performing operational work processes and activities within regulatory timeframes, including; Client Trade order preparation and reporting FX execution Broker to Broker asset movements Stock withdrawals and deposits Preparation of Client payments Client reporting and account reconciliation Corporate actions / Dividends Act as a liaison between corporate clients and internal departments including Operations, Dealing and Relationship Managers Complete BAU work with a moderate degree of supervision Be able to act as an informal resource for colleagues with similar/less experience Identify key issues and patterns from partial/conflicting data through validation of instruction Expected to take a broad perspective to problems and spot new, less obvious solutions Work in conjunction with the Manager to achieve department goals Observe COBS / CASS rules when performing operational functions Skills, Attributes and Behaviour: Have full proficiency of your current role, through job-related training and considerable work experience Asset servicing experience, UK preferred UK Crest settlement knowledge desirable Excellent organisational and planning skills Able to work autonomously within established procedures and practices Comfortable when working under pressure, in a fast-paced and evolving environment Enthusiastic and willing to further knowledge of systems and products Excellent communication skills - to external and internal stakeholders Excellent numeracy skills - be logically minded Good working knowledge of Excel. Experience within a client facing service environment preferred Adopt a flexible approach to working hours when volumes dictate; additional hours will be required Knowledge of COBS / CASS rules desirable Still interested? Then why not apply today, by submitting your CV and we will be in touch with further details on our available roles. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically pro rata 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks