One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Apr 18, 2024
Full time
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Retail Partnership Manager Region Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Do you have a passion for building relationships and providing first class customer service? At Speedy we put our customers at the heart of our business and we are looking for the right individuals to join us at th click apply for full job details
Apr 18, 2024
Full time
Retail Partnership Manager Region Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Do you have a passion for building relationships and providing first class customer service? At Speedy we put our customers at the heart of our business and we are looking for the right individuals to join us at th click apply for full job details
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
A wonderful business based in Nuneaton are currently seeking a proactive and diligent Team PA to support senior directors with a range of admin tasks on a full time, permanent basis which offers hybrid working. This role is a full-time role working hybrid across Monday to Friday.This role will require you to think quickly on your feet, always working in an efficient and professional manner. You must be comfortable working in a stand-alone role whilst still supporting the wider office. You will be responsible for the following on a day-to-day basis: Expert provision of a first-class client service including telephone management, meeting room coordination, meet and greet Organisation of all incoming and outgoing post Elements of office management including stationery ordering and office upkeep, liaising with suppliers Diary management and some elements of PA support to managers across the business Supporting the HR Manager with a range of HR Admin tasks Assisting the factory manager with Health and Safety tasks Travel and accommodation booking using in-house systems Management of varied email accounts within the business This a hugely varied and exciting role and it is essential that you possess strong professional office-based experience and the gravitas to manage a dynamic workload. You must have strong stakeholder management skills and want to develop as a PA. If you think this is the role for you, please apply online or contact Matt D'Silva! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018 and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.
Apr 18, 2024
Full time
A wonderful business based in Nuneaton are currently seeking a proactive and diligent Team PA to support senior directors with a range of admin tasks on a full time, permanent basis which offers hybrid working. This role is a full-time role working hybrid across Monday to Friday.This role will require you to think quickly on your feet, always working in an efficient and professional manner. You must be comfortable working in a stand-alone role whilst still supporting the wider office. You will be responsible for the following on a day-to-day basis: Expert provision of a first-class client service including telephone management, meeting room coordination, meet and greet Organisation of all incoming and outgoing post Elements of office management including stationery ordering and office upkeep, liaising with suppliers Diary management and some elements of PA support to managers across the business Supporting the HR Manager with a range of HR Admin tasks Assisting the factory manager with Health and Safety tasks Travel and accommodation booking using in-house systems Management of varied email accounts within the business This a hugely varied and exciting role and it is essential that you possess strong professional office-based experience and the gravitas to manage a dynamic workload. You must have strong stakeholder management skills and want to develop as a PA. If you think this is the role for you, please apply online or contact Matt D'Silva! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018 and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.
ACCOUNT MANAGER Location: Preston Salary: £26k - £31k subject to experience + Benefits Part of the Hague Print Media Supplies Group, PSL Print Management is a UK market leader in Print Management Services providing a vast range of services that are integrated to provide the most cost efficient and effective marketing support functions in Print Management. Tailoring service and delivery to clients needs we provide a bespoke service with some of the most experience personnel in the industry. What you ll be doing: Your responsibilities will include: building and maintaining strong, long lasting client relationships. acting as a lead point of contact for customer account management matters. responsibility for end-to-end account management processes from quotation to order processing and delivery. handling orders from production to completion, often to exacting deadlines. working alongside the Account Director to generate new / additional business with existing clients. Does this sound like you? Ideally, you will already have account management experience that has been gained within the print sector, but this is not essential. You ll be able to demonstrate: a confident manner and a flexible and logical approach to work. great administration ability efficiency, attention to detail and accuracy. fantastic organisation skills and the ability to work to deadlines. effective verbal and written communication ability, including an excellent telephone manner. effective problem-solving ability. good working knowledge of Excel, Word, and e-mail. a superb, can-do customer service attitude. Work Hours: Monday Friday 9am-5pm (35 hours / week). Why Choose Us: You will be joining a friendly, professional and hard-working team. Benefits include: A basic salary of £26k - £31k (subject to experience). Eligibility to join a commission scheme once probation period completed. Life Assurance 27 days of holiday each year plus bank holidays. Hybrid working available (max 2 days from home). Free onsite parking (you ll be based at our office located in Red Scar Business Park, Preston, PR2 5ND). Please apply online with a CV that clearly sets out the relevancy of your experience. We will be reviewing applications on an ongoing basis so if you d like to be considered then please don t delay. A Basic Disclosure and Barring Service Check (criminal records check) applies to this role : an offer of employment will be conditional upon the successful applicant undertaking this check and it being deemed to be satisfactory. INDLS
Apr 18, 2024
Full time
ACCOUNT MANAGER Location: Preston Salary: £26k - £31k subject to experience + Benefits Part of the Hague Print Media Supplies Group, PSL Print Management is a UK market leader in Print Management Services providing a vast range of services that are integrated to provide the most cost efficient and effective marketing support functions in Print Management. Tailoring service and delivery to clients needs we provide a bespoke service with some of the most experience personnel in the industry. What you ll be doing: Your responsibilities will include: building and maintaining strong, long lasting client relationships. acting as a lead point of contact for customer account management matters. responsibility for end-to-end account management processes from quotation to order processing and delivery. handling orders from production to completion, often to exacting deadlines. working alongside the Account Director to generate new / additional business with existing clients. Does this sound like you? Ideally, you will already have account management experience that has been gained within the print sector, but this is not essential. You ll be able to demonstrate: a confident manner and a flexible and logical approach to work. great administration ability efficiency, attention to detail and accuracy. fantastic organisation skills and the ability to work to deadlines. effective verbal and written communication ability, including an excellent telephone manner. effective problem-solving ability. good working knowledge of Excel, Word, and e-mail. a superb, can-do customer service attitude. Work Hours: Monday Friday 9am-5pm (35 hours / week). Why Choose Us: You will be joining a friendly, professional and hard-working team. Benefits include: A basic salary of £26k - £31k (subject to experience). Eligibility to join a commission scheme once probation period completed. Life Assurance 27 days of holiday each year plus bank holidays. Hybrid working available (max 2 days from home). Free onsite parking (you ll be based at our office located in Red Scar Business Park, Preston, PR2 5ND). Please apply online with a CV that clearly sets out the relevancy of your experience. We will be reviewing applications on an ongoing basis so if you d like to be considered then please don t delay. A Basic Disclosure and Barring Service Check (criminal records check) applies to this role : an offer of employment will be conditional upon the successful applicant undertaking this check and it being deemed to be satisfactory. INDLS
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
Apr 18, 2024
Full time
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Apr 18, 2024
Full time
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Searching for your next role in insolvency? This prestigious firm is looking to take on an ambitious Insolvency Administrator who has already gained some industry experience and is looking for a new challenge. With the business growing so rapidly nationally, the potential for career growth has never been higher - this team are especially keen to offer study support options for those who are eager to climb the ladder. Key Responsibilities : • Being able to work on several different assignments at one time. • Drafting all routine case correspondence and dealing with creditor telephone enquiries. • Problem solving and resolving client and director demands. • Using analytical skills to assess financial and other information to assist clients in understanding their affairs and needs; to identify opportunities to enhance value for stakeholders. • Ensuring all client work is carried out within the appropriate timescales through continual monitoring of case progression. • Working as a team with the other managers, directors and staff to ensure the department as a whole meets its objectives and all client demands are exceeded. • Understanding the insolvency act and appreciate key commercial aspects of insolvency companies. • Providing regular progress reports to senior staff including preparation of six-monthly case reviews. Requirements : • It is essential to have at least 2 years' experience within Insolvency and Restructuring for this position. • Strong communication skills and ability to work as part of a team. • Considering studying for ACA/ACCA or CPI/ICAEW Certificate in Insolvency Qualification desirable but not essential. • Experienced user of Microsoft Office and Outlook. If you want to work for a firm that will consistently put your career development first, don't hesitate to make an application today!
Apr 18, 2024
Full time
Searching for your next role in insolvency? This prestigious firm is looking to take on an ambitious Insolvency Administrator who has already gained some industry experience and is looking for a new challenge. With the business growing so rapidly nationally, the potential for career growth has never been higher - this team are especially keen to offer study support options for those who are eager to climb the ladder. Key Responsibilities : • Being able to work on several different assignments at one time. • Drafting all routine case correspondence and dealing with creditor telephone enquiries. • Problem solving and resolving client and director demands. • Using analytical skills to assess financial and other information to assist clients in understanding their affairs and needs; to identify opportunities to enhance value for stakeholders. • Ensuring all client work is carried out within the appropriate timescales through continual monitoring of case progression. • Working as a team with the other managers, directors and staff to ensure the department as a whole meets its objectives and all client demands are exceeded. • Understanding the insolvency act and appreciate key commercial aspects of insolvency companies. • Providing regular progress reports to senior staff including preparation of six-monthly case reviews. Requirements : • It is essential to have at least 2 years' experience within Insolvency and Restructuring for this position. • Strong communication skills and ability to work as part of a team. • Considering studying for ACA/ACCA or CPI/ICAEW Certificate in Insolvency Qualification desirable but not essential. • Experienced user of Microsoft Office and Outlook. If you want to work for a firm that will consistently put your career development first, don't hesitate to make an application today!
Life on the team We are now looking for an Inside Sales Senior Programme Lead, to join our (Operational Business Support & Development) OBSD team. The OBSD team are responsible for delivering education, training, and development alongside business advisory services for our Group Technology Sourcing (GTS) operational teams click apply for full job details
Apr 18, 2024
Full time
Life on the team We are now looking for an Inside Sales Senior Programme Lead, to join our (Operational Business Support & Development) OBSD team. The OBSD team are responsible for delivering education, training, and development alongside business advisory services for our Group Technology Sourcing (GTS) operational teams click apply for full job details
Your new company This dynamic and fast-paced global investment management company based in London takes an innovative approach to investing. Collaboration is at the heart of this company and its commitment to continuous innovation really sets it apart. This asset management client manages in excess of £10 billion and has offices across the world and is looking to expand.The firm is looking for an enthusiastic, friendly individual with a can-do attitude to join their team! Your new role In this position, you will serve as the Receptionist Administrator in a dynamic, fast-paced, and vibrant company. You will become part of a supportive team that takes pride in celebrating each other's achievements and fostering a positive atmosphere. You will act as the first point of contact with external guests and colleagues. Sitting alongside another receptionist within the organisation. You will be required to answer all incoming telephone calls and accurately relay any important information, maintain a tidy and professional office and reception area, coordinate meeting room reservations and schedules, and undertake additional adhoc office manager and the wider team tasks as they arise. This full-time, permanent role as a Receptionist requires a five-day work week at their office in London City. What you'll need to succeed Between 1-3 years of experience in a Receptionist / Administrator / FOH role, ideally within the Financial Services Industry. Excellent communication skills, both written and verbal. The ability to work in a highly dynamic, fast-paced environment. What you'll get in return A competitive salary of up to £40,000 per annum, depending on your experience. A comprehensive benefits package (25 days annual leave, 13% base salary pension contribution, private health insurance, Seasonal Ticket Loan, Cycle to Work Scheme and more) to be discussed What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company This dynamic and fast-paced global investment management company based in London takes an innovative approach to investing. Collaboration is at the heart of this company and its commitment to continuous innovation really sets it apart. This asset management client manages in excess of £10 billion and has offices across the world and is looking to expand.The firm is looking for an enthusiastic, friendly individual with a can-do attitude to join their team! Your new role In this position, you will serve as the Receptionist Administrator in a dynamic, fast-paced, and vibrant company. You will become part of a supportive team that takes pride in celebrating each other's achievements and fostering a positive atmosphere. You will act as the first point of contact with external guests and colleagues. Sitting alongside another receptionist within the organisation. You will be required to answer all incoming telephone calls and accurately relay any important information, maintain a tidy and professional office and reception area, coordinate meeting room reservations and schedules, and undertake additional adhoc office manager and the wider team tasks as they arise. This full-time, permanent role as a Receptionist requires a five-day work week at their office in London City. What you'll need to succeed Between 1-3 years of experience in a Receptionist / Administrator / FOH role, ideally within the Financial Services Industry. Excellent communication skills, both written and verbal. The ability to work in a highly dynamic, fast-paced environment. What you'll get in return A competitive salary of up to £40,000 per annum, depending on your experience. A comprehensive benefits package (25 days annual leave, 13% base salary pension contribution, private health insurance, Seasonal Ticket Loan, Cycle to Work Scheme and more) to be discussed What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a highly motivated and experienced individual who relishes the challenge of winning new business? Are you results-driven and excited by having targets. Juice is delighted to be working with a market-leading Manufacturing business who are renowned for their customer service, based just outside of Chippenham. They are looking for a Sales Office Manager to join their sociable team, so this is a great opportunity for any individual who strives to be in charge of their own success. Your primary responsibility will be to be the main point of contact for the internal sales team to help them achieve company targets. DAY-TO-DAY Help and support the internal sales team with queries and pricing. Identifying sales opportunities. Ensure members of the internal team are meeting KPI's and developing plans and initiatives. Identify training requirements within the team - facilitating through internal or external means. Dealing with customer issues through email, phone call, or Teams meetings. Record and analyse customer complaints and issues. Key point of contact for the haulier to ensure KPI's are met. Identify areas of improvement. Liaising with colleagues from group companies to share data and ideas. Preparing weekly and monthly reports for management. Authorising the release of credits and returns. Providing elements of cover for the purchasing team. Help to facilitate travel arrangements. WE WOULD LOVE TO SEE: Proven success within a sales environment. Previous experience in sales. Strong interpersonal skills with the ability to motivate and inspire colleagues. Self-motivated with the ability to deliver results on your own initiative. Ability to produce reports and analyse results using excel and support systems. Confident leader with great communication skills. Commercially minded with a constant awareness of the needs of the business. AND FOR YOU: Annual salary of 30-35k plus a comprehensive commission structure. 20 days holiday + bank holidays. Holiday increases each year of service up to 25 days. Private healthcare after 1 year of service. Discounted gym membership after 1 year of service. Hybrid working arrangements. If this sounds like the role for you, please get in touch.
Apr 18, 2024
Full time
Are you a highly motivated and experienced individual who relishes the challenge of winning new business? Are you results-driven and excited by having targets. Juice is delighted to be working with a market-leading Manufacturing business who are renowned for their customer service, based just outside of Chippenham. They are looking for a Sales Office Manager to join their sociable team, so this is a great opportunity for any individual who strives to be in charge of their own success. Your primary responsibility will be to be the main point of contact for the internal sales team to help them achieve company targets. DAY-TO-DAY Help and support the internal sales team with queries and pricing. Identifying sales opportunities. Ensure members of the internal team are meeting KPI's and developing plans and initiatives. Identify training requirements within the team - facilitating through internal or external means. Dealing with customer issues through email, phone call, or Teams meetings. Record and analyse customer complaints and issues. Key point of contact for the haulier to ensure KPI's are met. Identify areas of improvement. Liaising with colleagues from group companies to share data and ideas. Preparing weekly and monthly reports for management. Authorising the release of credits and returns. Providing elements of cover for the purchasing team. Help to facilitate travel arrangements. WE WOULD LOVE TO SEE: Proven success within a sales environment. Previous experience in sales. Strong interpersonal skills with the ability to motivate and inspire colleagues. Self-motivated with the ability to deliver results on your own initiative. Ability to produce reports and analyse results using excel and support systems. Confident leader with great communication skills. Commercially minded with a constant awareness of the needs of the business. AND FOR YOU: Annual salary of 30-35k plus a comprehensive commission structure. 20 days holiday + bank holidays. Holiday increases each year of service up to 25 days. Private healthcare after 1 year of service. Discounted gym membership after 1 year of service. Hybrid working arrangements. If this sounds like the role for you, please get in touch.
Job description Sales order Processor required in CV4!Temporary with a potential of becoming permanent Shift Monday - Thursday 08:30 to 16:30Friday 08:30 - 15:00 Office Based Salary: £12.56 per hour The Role You will need to be able to accurately record details of conversations, keeping systems up to date with developments and concluding any matters raised. You will keep the customers informed of the newest products, pricing and promotions, upselling products by ascertaining customer's needs and requirements. You will need to be able to relay to your manager feedback, to improve customer and staff experiences. You will have to meet monthly goals set by your manager and be able to show how this has been achieved increasing customer satisfaction and sales, which is your key objective. You will need to be well organised and work as part of a team offering support to your colleagues in all areas of the business. Liaise with customers. You are to keep customers informed as to the progress of their order especially in times of delay. You will be communicating with customers via phone, e-mail and web thus enhancing their service experience. You will need to ensure customers are put in touch with the correct department to meet their needs. You will need to focus on your attention to detail, be able to problem solve, be a skilled typist and good at multi-tasking. A people person, experience in customer service with good phone etiquette. The person Good Telephone Manner Microsoft 365 Previous Experience with CRM Systems (Desirable) Industry Knowledge (Desirable) Previous Experience using HubSpot (Desirable) Previous Experience using Sage (Desirable) If you're interested in this role, please give GI Group Coventry a call on or Email
Apr 18, 2024
Full time
Job description Sales order Processor required in CV4!Temporary with a potential of becoming permanent Shift Monday - Thursday 08:30 to 16:30Friday 08:30 - 15:00 Office Based Salary: £12.56 per hour The Role You will need to be able to accurately record details of conversations, keeping systems up to date with developments and concluding any matters raised. You will keep the customers informed of the newest products, pricing and promotions, upselling products by ascertaining customer's needs and requirements. You will need to be able to relay to your manager feedback, to improve customer and staff experiences. You will have to meet monthly goals set by your manager and be able to show how this has been achieved increasing customer satisfaction and sales, which is your key objective. You will need to be well organised and work as part of a team offering support to your colleagues in all areas of the business. Liaise with customers. You are to keep customers informed as to the progress of their order especially in times of delay. You will be communicating with customers via phone, e-mail and web thus enhancing their service experience. You will need to ensure customers are put in touch with the correct department to meet their needs. You will need to focus on your attention to detail, be able to problem solve, be a skilled typist and good at multi-tasking. A people person, experience in customer service with good phone etiquette. The person Good Telephone Manner Microsoft 365 Previous Experience with CRM Systems (Desirable) Industry Knowledge (Desirable) Previous Experience using HubSpot (Desirable) Previous Experience using Sage (Desirable) If you're interested in this role, please give GI Group Coventry a call on or Email
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Apr 18, 2024
Full time
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Apr 18, 2024
Full time
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me
Apr 18, 2024
Full time
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me