Your Impact In the role of Director of Product, Geospatial Experience, you'll be central to Axon's Real-Time Operations pillar, one of our strategic priorities and fastest-growing businesses. You'll be instrumental in revolutionizing public safety through leading-edge products like Axon Dispatch and Axon Respond. Our vision is ambitious: to become the real-time operations platform for public safety, significantly enhancing the decision-making and situational awareness for first responders, dispatchers, supervisors, and command staff on every single incident. Knowing 'where' help is needed and having immediate context on that location is foundational to public safety and incident response. You will empower our global customers to pinpoint where assistance is most urgently needed, assign response ownership, guide first responders effectively, and provide comprehensive geospatial awareness for a given location. You will work backwards from these fundamental customer challenges-creating a vision, leading a roadmap, rolling up your sleeves to build out the core experiences, and growing the right team to pursue your direction. What You'll Do Location: Hybrid at our London Office Reports to: Senior Director of Product, Real Time Operations Direct Reports: 2-3 Grow the business by setting the vision, roadmap, and owning execution of the for a strategic portion of Axon's Real-Time Operations portfolio. Delight customers and earn their trust by forging close personal relationships, deeply understanding their problems, and delivering world-class execution on commitments. Proven experiences as a leader for both 0 1 and 1 100 initiatives, where you had to work directly with customers (or proxies via data) to understand their needs and design solutions to their needs that the are excited to adopt. Presenting successfully to senior-level audiences, including C-suite, internally and to customers. Experience researching, designing, and shipping UX-heavy applications with a high level of complexity (enterprise workflows or complex consumer purchasing / content creation flows rather than simple consumer consumption). Challenge existing assumptions and introduce new technologies and mechanisms, as well as developing a collaborative and inclusive team that fosters a culture of ownership, data, and innovation. What You Bring Bachelor's degree in computer science, engineering, or a related field. 10+ years of Software Product Management experience of high scale services with proven results driving revenue, engagement, and customer delight. Proven experience forging close relationships with customers and delivering on complex end-to-end solutions. Ability to strategically execute within a fast-paced, deadline-oriented, and complex environment. Possesses critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing deadlines and needs. Fluent in self-serving data and insights via SQL, Excel, etc. Experience with geospatial technologies and providers, such as Google, HERE, and ESRI, is a plus. Experience at both startups and large global tech companies is a plus. Experience building both Consumer and Enterprise products is a plus. Experience building Device + SW + Services products and businesses is a plus. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Mar 27, 2024
Full time
Your Impact In the role of Director of Product, Geospatial Experience, you'll be central to Axon's Real-Time Operations pillar, one of our strategic priorities and fastest-growing businesses. You'll be instrumental in revolutionizing public safety through leading-edge products like Axon Dispatch and Axon Respond. Our vision is ambitious: to become the real-time operations platform for public safety, significantly enhancing the decision-making and situational awareness for first responders, dispatchers, supervisors, and command staff on every single incident. Knowing 'where' help is needed and having immediate context on that location is foundational to public safety and incident response. You will empower our global customers to pinpoint where assistance is most urgently needed, assign response ownership, guide first responders effectively, and provide comprehensive geospatial awareness for a given location. You will work backwards from these fundamental customer challenges-creating a vision, leading a roadmap, rolling up your sleeves to build out the core experiences, and growing the right team to pursue your direction. What You'll Do Location: Hybrid at our London Office Reports to: Senior Director of Product, Real Time Operations Direct Reports: 2-3 Grow the business by setting the vision, roadmap, and owning execution of the for a strategic portion of Axon's Real-Time Operations portfolio. Delight customers and earn their trust by forging close personal relationships, deeply understanding their problems, and delivering world-class execution on commitments. Proven experiences as a leader for both 0 1 and 1 100 initiatives, where you had to work directly with customers (or proxies via data) to understand their needs and design solutions to their needs that the are excited to adopt. Presenting successfully to senior-level audiences, including C-suite, internally and to customers. Experience researching, designing, and shipping UX-heavy applications with a high level of complexity (enterprise workflows or complex consumer purchasing / content creation flows rather than simple consumer consumption). Challenge existing assumptions and introduce new technologies and mechanisms, as well as developing a collaborative and inclusive team that fosters a culture of ownership, data, and innovation. What You Bring Bachelor's degree in computer science, engineering, or a related field. 10+ years of Software Product Management experience of high scale services with proven results driving revenue, engagement, and customer delight. Proven experience forging close relationships with customers and delivering on complex end-to-end solutions. Ability to strategically execute within a fast-paced, deadline-oriented, and complex environment. Possesses critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing deadlines and needs. Fluent in self-serving data and insights via SQL, Excel, etc. Experience with geospatial technologies and providers, such as Google, HERE, and ESRI, is a plus. Experience at both startups and large global tech companies is a plus. Experience building both Consumer and Enterprise products is a plus. Experience building Device + SW + Services products and businesses is a plus. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work.
As an experienced registered health professional or existing Deputy Hospital Director with a wealth of experience in mental illness, this is your chance to join our team at Ty Glyn Ebwy Hospital in Ebbw Vale, South Wales to build the team around you, help to shape the culture and positively impact how the service is run. Working 37.5 hours a week as a Deputy Hospital Director / Clinical Lead, you will have previous experience as a registered professional from the NHS and/or independent health sector with a background and training in mental health, and preferably experience of working with people with eating disorder. You will have a good understanding of audit, care planning, coaching and a good understanding of digital healthcare systems. You will be comfortable in a leadership role and be someone who can influence and support both the clinical and non-clinical teams at Ty Glyn Ebwy Hospital. When you are not on the wards offering on-hand guidance and quality improvement you will be required to deputise for the Hospital Director. This will see you attend internal and external meetings with key stakeholders. As a Deputy Hospital Director / Clinical Lead, you will be: Providing strong and robust leadership in the hospital environment. Promoting and safeguarding the well-being and interests of all service users, employees, and visitors. Ensuring the site is compliant with all Regulatory (HIW & NHS Wales) guidelines and statutory requirements. Line managing of the Heads of Department of the clinical team Taking the lead in clinical direction Completing regulatory notifications. Completing clinical and HR investigations as required. Collaborating with the HD to oversee daily operations. Implementing strategic initiatives to drive the hospitals success. Understanding and participating in relevant quality improvement processes and clinical governance. Supporting the Hospital to achieve high standards of person-centred care and regulatory outcomes. Nurturing a positive and inclusive culture To be successful in this role, you'll need: Experience as a health professional in a mental health setting, preferably with eating disorder experience with a minimum of 2 years in a senior management post (Ward manager or equivalent) Ability to deal with multiple issues simultaneously in a dynamic environment. A good working knowledge of digital health records. Knowledge of PSIRF and how it is applied to a hospital environment. Or willingness to learn about PSIRF (Patient Safety Incident Response Framework) Proven leadership experience Awareness of the wider Healthcare economy and political environment An understanding of statutory regulations. Ability to oversee and deliver site projects. Experience in audits using digital platforms, highlighting any concerns to colleagues and support the clinical teams to remain compliant in all areas. Where you will be working: Ty Glyn Ebwy, Hillside, Ebbw Vale, Blaenau Gwent, United Kingdom, NP23 5YA Ty Glyn Ebwy has recently been acquired by Elysium Healthcare and has started a transformational journey. The site is a 15 bedded unit and is a specialist eating disorders service for female adults. What you will get: Salary of £52,000 - £62,000 (dependant on experience) The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 26, 2024
Full time
As an experienced registered health professional or existing Deputy Hospital Director with a wealth of experience in mental illness, this is your chance to join our team at Ty Glyn Ebwy Hospital in Ebbw Vale, South Wales to build the team around you, help to shape the culture and positively impact how the service is run. Working 37.5 hours a week as a Deputy Hospital Director / Clinical Lead, you will have previous experience as a registered professional from the NHS and/or independent health sector with a background and training in mental health, and preferably experience of working with people with eating disorder. You will have a good understanding of audit, care planning, coaching and a good understanding of digital healthcare systems. You will be comfortable in a leadership role and be someone who can influence and support both the clinical and non-clinical teams at Ty Glyn Ebwy Hospital. When you are not on the wards offering on-hand guidance and quality improvement you will be required to deputise for the Hospital Director. This will see you attend internal and external meetings with key stakeholders. As a Deputy Hospital Director / Clinical Lead, you will be: Providing strong and robust leadership in the hospital environment. Promoting and safeguarding the well-being and interests of all service users, employees, and visitors. Ensuring the site is compliant with all Regulatory (HIW & NHS Wales) guidelines and statutory requirements. Line managing of the Heads of Department of the clinical team Taking the lead in clinical direction Completing regulatory notifications. Completing clinical and HR investigations as required. Collaborating with the HD to oversee daily operations. Implementing strategic initiatives to drive the hospitals success. Understanding and participating in relevant quality improvement processes and clinical governance. Supporting the Hospital to achieve high standards of person-centred care and regulatory outcomes. Nurturing a positive and inclusive culture To be successful in this role, you'll need: Experience as a health professional in a mental health setting, preferably with eating disorder experience with a minimum of 2 years in a senior management post (Ward manager or equivalent) Ability to deal with multiple issues simultaneously in a dynamic environment. A good working knowledge of digital health records. Knowledge of PSIRF and how it is applied to a hospital environment. Or willingness to learn about PSIRF (Patient Safety Incident Response Framework) Proven leadership experience Awareness of the wider Healthcare economy and political environment An understanding of statutory regulations. Ability to oversee and deliver site projects. Experience in audits using digital platforms, highlighting any concerns to colleagues and support the clinical teams to remain compliant in all areas. Where you will be working: Ty Glyn Ebwy, Hillside, Ebbw Vale, Blaenau Gwent, United Kingdom, NP23 5YA Ty Glyn Ebwy has recently been acquired by Elysium Healthcare and has started a transformational journey. The site is a 15 bedded unit and is a specialist eating disorders service for female adults. What you will get: Salary of £52,000 - £62,000 (dependant on experience) The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
2nd Line IT Support Engineer, Witney, £30,000pa - £34,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 2nd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 200 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Senior IT Support Engineer and Head of IT. On a day to day basis, the successful 2nd Line IT Support Engineer will be responsible for providing 2nd line response, being a main point of contact for all internal queries and incidents, user requests and solving problems. This will include telephone, remote, and desk side support. You will also get involved with project-based work. About you: The successful 2nd Line IT Support Engineer will need previous experience in at least a 1st/2nd line level role. Due to the level of user interaction, you will need excellent communication skills, both over the phone and face to face with end users. Any IT qualifications will enhance your application. The following skills and experience are required for this 2nd Line IT Support Engineer role: Good working knowledge of Windows OS (server and client) Active Directory Knowledge of Microsoft Word, Excel, Outlook Awareness of Microsoft 365 (desirable) Awareness of VMWare or other virtualisation technologies (desirable) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you're a 1st / 2nd Line IT Support Engineer who is looking for a new role then please get in touch ASAP, our client is looking to recruit quickly, and we have interview dates available over the coming week/s. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Mar 26, 2024
Full time
2nd Line IT Support Engineer, Witney, £30,000pa - £34,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 2nd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 200 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Senior IT Support Engineer and Head of IT. On a day to day basis, the successful 2nd Line IT Support Engineer will be responsible for providing 2nd line response, being a main point of contact for all internal queries and incidents, user requests and solving problems. This will include telephone, remote, and desk side support. You will also get involved with project-based work. About you: The successful 2nd Line IT Support Engineer will need previous experience in at least a 1st/2nd line level role. Due to the level of user interaction, you will need excellent communication skills, both over the phone and face to face with end users. Any IT qualifications will enhance your application. The following skills and experience are required for this 2nd Line IT Support Engineer role: Good working knowledge of Windows OS (server and client) Active Directory Knowledge of Microsoft Word, Excel, Outlook Awareness of Microsoft 365 (desirable) Awareness of VMWare or other virtualisation technologies (desirable) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you're a 1st / 2nd Line IT Support Engineer who is looking for a new role then please get in touch ASAP, our client is looking to recruit quickly, and we have interview dates available over the coming week/s. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Senior Director, Information Security - Security Compliance page is loaded Senior Director, Information Security - Security Compliance Apply remote type Hybrid locations Galway - Ireland Zurich - Switzerland London - UK time type Full time posted on Posted 15 Days Ago job requisition id JR07219 Leading the global security compliance team being responsible for achieving and controlling compliance with the applicable information security standards and regulations. Ensuring annual recertification of cloud-based and inhouse applications and systems pursuant to PCI DSS, PCI 3DS, PCI PIN und PCI P2PE and SOC 1 Type 2. Developing a centre of competence to respond to security and PCI related questions related to Planet's ecommerce and card-present systems and applications. Implementing a company-wide security control framework for PCI. Managing the migration from PCI v3.2.1 to v.4 by assessing thew new requirements, identifying and assigning roles and responsibilities, educating control owners, and evaluating and implementing new security processes and applications. Managing and coordinating security assessments and audits as well as RFP questionnaires performed by financial partners, public authorities, and key customers. Reviewing and implementing all applicable compliance requirements in view of the transition to the new TCS datacentres. Evaluating and implementing applications and processes for raising information security awareness (e.g. trainings, anti-phishing campaigns, etc.) Performing incident response plan testing and table-top exercises. Maintaining a company-wide security risk register used for the monthly reporting to the enterprise risk management team. Reviewing, updating maintaining security policies and procedures required for PCI. Assessing the security of new companies being acquired by Planet. Maintaining vendor risk management program to be compliant with the PCI requirements. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Mar 25, 2024
Full time
Senior Director, Information Security - Security Compliance page is loaded Senior Director, Information Security - Security Compliance Apply remote type Hybrid locations Galway - Ireland Zurich - Switzerland London - UK time type Full time posted on Posted 15 Days Ago job requisition id JR07219 Leading the global security compliance team being responsible for achieving and controlling compliance with the applicable information security standards and regulations. Ensuring annual recertification of cloud-based and inhouse applications and systems pursuant to PCI DSS, PCI 3DS, PCI PIN und PCI P2PE and SOC 1 Type 2. Developing a centre of competence to respond to security and PCI related questions related to Planet's ecommerce and card-present systems and applications. Implementing a company-wide security control framework for PCI. Managing the migration from PCI v3.2.1 to v.4 by assessing thew new requirements, identifying and assigning roles and responsibilities, educating control owners, and evaluating and implementing new security processes and applications. Managing and coordinating security assessments and audits as well as RFP questionnaires performed by financial partners, public authorities, and key customers. Reviewing and implementing all applicable compliance requirements in view of the transition to the new TCS datacentres. Evaluating and implementing applications and processes for raising information security awareness (e.g. trainings, anti-phishing campaigns, etc.) Performing incident response plan testing and table-top exercises. Maintaining a company-wide security risk register used for the monthly reporting to the enterprise risk management team. Reviewing, updating maintaining security policies and procedures required for PCI. Assessing the security of new companies being acquired by Planet. Maintaining vendor risk management program to be compliant with the PCI requirements. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Group Quality Assurance Manager Reporting to: Group Sales Director Business: Leading UK Manufacturer Location: Barnsley (+ 1 day at 2nd site) Package: c£50-55k + bens PURPOSE: To organise and integrate quality systems into two manufacturing sites, whilst ensuring the business is striving to always meet expected requirements and standards. The Quality Assurance Manager will lead and develop teams to understand working practices, guidance, and insights into understanding quality working methods with the objective to be seen as the ambassador for high standards across all disciplines, not just product. You will require Quality Management qualifications to ISO 9001:2015, 14001:2015, 45001:2018. You will have experience of managing and auditing ISO standards 9001:2015, 14001:2015 and 45001:2018. DAILY RESPONSIBILITIES: Responsible for strategic co-ordination of quality activities across two manufacturing sites. Act as change agent for the evolution from quality control to quality assurance. Responsible for maintaining Integrated Management System (IMS) for ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 and potentially other certifications as appropriate as and when required. Prepare and implement overall Action Plan subject to Senior Management approval, including an audit schedule aimed at improving performance across the business. Develop policies, procedures, controls, and metrics. Responsible for training of company personnel regarding IMS policies. Locally implement and monitor required group QA policies and processes. Responsible for advising the management of all applicable legislation and monitoring compliance. Responsible for customer/contractor IMS management. Lead the preparation of monthly, quarterly, and annual IMS reporting. Manage critical suppliers and sub-contractors. Take the lead in complex investigations. Lead and schedule on-going IMS training with to employees either in house or as per industry standards. Develop understanding on structured problem solving to identify corrective actions to address root causes. Manage the document control process within the company. Support NPI with relevant activity supplier management and new product introduction. Conducting regular site HSEQ audits both on site and during project work. Investigating incidents and accidents, analysing root causes, and implementing preventative measures. Managing the occupational health of employees within the business. Collaborating with employees and dept heads regarding HSEQ improvements. Leading site wide HSEQ meetings and committees. Managing the site Environmental permits and taking control of LA/HSE audits/visits. Keep abreast of changes in health and safety legislation and ensure compliance. Creating and reviewing RAMS for project work and on-site activities. Management of Asbestos and Legionella controls within the business. Understanding and complying with CDM regulations. Maintaining and improving emergency response plans Other areas: Managing and improving the Employee Wellbeing Program. Taking the lead on the Net Zero aspiration for 2040. Managing the drug and alcohol policy on site. Completing new starter inductions. Undertaking regular quality checks on product. Leads the testing or products within the business by working with external third-party accreditors such as FIRA, SATRA, STS etc. Always leading and promoting best practice. Lives and demonstrates the company values. EXPERIENCE, EDUCATION, QUALIFICATIONS: Quality Management qualifications to ISO 9001:2015, 14001:2015, 45001:2018. Experience of managing and auditing ISO standards 9001:2015, 14001:2015 and 45001:2018. Degree Level Education. EXPERIENCE: Root Cause Analysis. (RCA) Failure Mode, Effects, Analysis (FMEA) Lead Auditor experience (LA) 10 years relative experience SKILLS AND COMPETENCIES Proven track record developing, implementing Quality systems. Strong leadership and coaching skills. Proven track record developing, implementing, and leading management systems. Pragmatic approach with proven leadership skills in a collaborative environment. Must be proactive and be able to anticipate issues rather than being reactive. Excellent interpersonal and communication skills. Flexible and able to manage multifaceted projects on a day-to-day basis. Participative management style team orientated. Supports organisations priorities and business considerations. Sound judgement supported by credibility and decisiveness. Service oriented and persuasive. Analysing and interpreting data and good reporting skills.
Mar 25, 2024
Full time
Group Quality Assurance Manager Reporting to: Group Sales Director Business: Leading UK Manufacturer Location: Barnsley (+ 1 day at 2nd site) Package: c£50-55k + bens PURPOSE: To organise and integrate quality systems into two manufacturing sites, whilst ensuring the business is striving to always meet expected requirements and standards. The Quality Assurance Manager will lead and develop teams to understand working practices, guidance, and insights into understanding quality working methods with the objective to be seen as the ambassador for high standards across all disciplines, not just product. You will require Quality Management qualifications to ISO 9001:2015, 14001:2015, 45001:2018. You will have experience of managing and auditing ISO standards 9001:2015, 14001:2015 and 45001:2018. DAILY RESPONSIBILITIES: Responsible for strategic co-ordination of quality activities across two manufacturing sites. Act as change agent for the evolution from quality control to quality assurance. Responsible for maintaining Integrated Management System (IMS) for ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 and potentially other certifications as appropriate as and when required. Prepare and implement overall Action Plan subject to Senior Management approval, including an audit schedule aimed at improving performance across the business. Develop policies, procedures, controls, and metrics. Responsible for training of company personnel regarding IMS policies. Locally implement and monitor required group QA policies and processes. Responsible for advising the management of all applicable legislation and monitoring compliance. Responsible for customer/contractor IMS management. Lead the preparation of monthly, quarterly, and annual IMS reporting. Manage critical suppliers and sub-contractors. Take the lead in complex investigations. Lead and schedule on-going IMS training with to employees either in house or as per industry standards. Develop understanding on structured problem solving to identify corrective actions to address root causes. Manage the document control process within the company. Support NPI with relevant activity supplier management and new product introduction. Conducting regular site HSEQ audits both on site and during project work. Investigating incidents and accidents, analysing root causes, and implementing preventative measures. Managing the occupational health of employees within the business. Collaborating with employees and dept heads regarding HSEQ improvements. Leading site wide HSEQ meetings and committees. Managing the site Environmental permits and taking control of LA/HSE audits/visits. Keep abreast of changes in health and safety legislation and ensure compliance. Creating and reviewing RAMS for project work and on-site activities. Management of Asbestos and Legionella controls within the business. Understanding and complying with CDM regulations. Maintaining and improving emergency response plans Other areas: Managing and improving the Employee Wellbeing Program. Taking the lead on the Net Zero aspiration for 2040. Managing the drug and alcohol policy on site. Completing new starter inductions. Undertaking regular quality checks on product. Leads the testing or products within the business by working with external third-party accreditors such as FIRA, SATRA, STS etc. Always leading and promoting best practice. Lives and demonstrates the company values. EXPERIENCE, EDUCATION, QUALIFICATIONS: Quality Management qualifications to ISO 9001:2015, 14001:2015, 45001:2018. Experience of managing and auditing ISO standards 9001:2015, 14001:2015 and 45001:2018. Degree Level Education. EXPERIENCE: Root Cause Analysis. (RCA) Failure Mode, Effects, Analysis (FMEA) Lead Auditor experience (LA) 10 years relative experience SKILLS AND COMPETENCIES Proven track record developing, implementing Quality systems. Strong leadership and coaching skills. Proven track record developing, implementing, and leading management systems. Pragmatic approach with proven leadership skills in a collaborative environment. Must be proactive and be able to anticipate issues rather than being reactive. Excellent interpersonal and communication skills. Flexible and able to manage multifaceted projects on a day-to-day basis. Participative management style team orientated. Supports organisations priorities and business considerations. Sound judgement supported by credibility and decisiveness. Service oriented and persuasive. Analysing and interpreting data and good reporting skills.
The aim of this role is to take ownership of Moneybox's Information Security Programme, based on the NIST Cyber Security Framework (CSF). Reporting to the Engineering Director, the Information Security Manager will be the first full time Information Security hire at Moneybox and hold responsibility for Information Security at Moneybox. The role will suit an ambitious information security or cyber specialist who would like to build a department from the ground up and transition into a Head of position and beyond What you'll do Create and deliver a roadmap that ensures Moneybox remains secure and is compliant with the NIST CSF, Cyber Essentials, data protection laws and industry regulations Craft and implement comprehensive information security policies and procedures, ensuring these are socialised and used throughout the organisation Maintain and deliver security awareness training programs for employees to ensure a strong security culture within the organisation Maintain incident response plans, ensuring the organisation is well-prepared to respond to and recover from security incidents Oversee the implementation of vulnerability management processes, including regular scanning and patch management to address potential vulnerabilities Evaluate and manage the security risks associated with third-party vendors and partners Develop and maintain security metrics to measure the effectiveness of the information security program. Provide regular reports to senior management Continuously assess and improve the information security program based on emerging threats, industry best practices, and the evolving needs of the organisation Who you are A driven, ambitious individual who's looking to build their career at an exciting, fast-growing company Have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements Be comfortable presenting in a concise manner to very senior stakeholders and able to chair committee meetings when required Be a self starter who is keen to get their hands dirty but also able to build a department as the role evolves Have an understanding of legislation and regulations that impact Information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act Have an understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats Experience and skills Have proven experience in information security management, ideally with the NIST CSF Have a good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies It's desirable to have one of the following qualifications: CISSP, CISM, CRISC Have a good understanding of financial services and awareness of broader requirements Fluency in English Demonstrated leadership skills with the ability to collaborate cross-functionally and influence key stakeholders What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious, profitable startup Work with a friendly team of highly motivated individuals Be in an environment where you are listened to and can actually have an impact Thriving collaborative and inclusive company culture Company shares Company pension scheme Hybrid working environment Home office furniture allowance Personal Annual Learning and Development budget Private Medical Insurance Health Cash Plan (cashback on visits to the dentist & opticians etc) Cycle to work scheme Gympass subscription to a variety of gyms and wellbeing apps Enhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service. Plus many more Please read before you apply! By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants' personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: Your application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.
Mar 23, 2024
Full time
The aim of this role is to take ownership of Moneybox's Information Security Programme, based on the NIST Cyber Security Framework (CSF). Reporting to the Engineering Director, the Information Security Manager will be the first full time Information Security hire at Moneybox and hold responsibility for Information Security at Moneybox. The role will suit an ambitious information security or cyber specialist who would like to build a department from the ground up and transition into a Head of position and beyond What you'll do Create and deliver a roadmap that ensures Moneybox remains secure and is compliant with the NIST CSF, Cyber Essentials, data protection laws and industry regulations Craft and implement comprehensive information security policies and procedures, ensuring these are socialised and used throughout the organisation Maintain and deliver security awareness training programs for employees to ensure a strong security culture within the organisation Maintain incident response plans, ensuring the organisation is well-prepared to respond to and recover from security incidents Oversee the implementation of vulnerability management processes, including regular scanning and patch management to address potential vulnerabilities Evaluate and manage the security risks associated with third-party vendors and partners Develop and maintain security metrics to measure the effectiveness of the information security program. Provide regular reports to senior management Continuously assess and improve the information security program based on emerging threats, industry best practices, and the evolving needs of the organisation Who you are A driven, ambitious individual who's looking to build their career at an exciting, fast-growing company Have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements Be comfortable presenting in a concise manner to very senior stakeholders and able to chair committee meetings when required Be a self starter who is keen to get their hands dirty but also able to build a department as the role evolves Have an understanding of legislation and regulations that impact Information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act Have an understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats Experience and skills Have proven experience in information security management, ideally with the NIST CSF Have a good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies It's desirable to have one of the following qualifications: CISSP, CISM, CRISC Have a good understanding of financial services and awareness of broader requirements Fluency in English Demonstrated leadership skills with the ability to collaborate cross-functionally and influence key stakeholders What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious, profitable startup Work with a friendly team of highly motivated individuals Be in an environment where you are listened to and can actually have an impact Thriving collaborative and inclusive company culture Company shares Company pension scheme Hybrid working environment Home office furniture allowance Personal Annual Learning and Development budget Private Medical Insurance Health Cash Plan (cashback on visits to the dentist & opticians etc) Cycle to work scheme Gympass subscription to a variety of gyms and wellbeing apps Enhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service. Plus many more Please read before you apply! By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants' personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: Your application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Mar 22, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Job Role: Building Services Technician Salary: £46,999 Our client based in London is looking to recruit a Building Service Technician to work within the Building Services team providing M&E skills and expertise to maintain the fabric of the building and its facilities and services. Working as Duty BST whilst on roster to ensure all M&E services are functioning. To undertake day-to-day monitoring, maintenance and small mechanical works projects to a high-level quality of craftsmanship, and work throughout the building with a flexible and adaptable approach to support the staging of all events. The ideal candidate will have a flexible adaptable approach, ability to work constructively within a team with excellent communication skills, to be clear and concise and capable of remaining calm during potentially stressful situations. Undertake their work with due diligence and with a thorough understanding of health and safety processes, particularly in relation to restricted access and high hazard areas, as well as the need for permits to work for certain Building Services activities. Unique: Our client is a unique Building Services company, and you would be part of a directly employed team resulting in employment stability. Benefits: The company offers a number of benefits, some of which you would become eligible for after the successful completion of your probationary period. Benefits you can enjoy straight away include: Discount shopping 40% discount in the bars and restaurants, 20% discount on company retail items Additional benefits: You can enjoy after passing your probation: Season ticket loan scheme Participation in our Cycle to Work scheme Life assurance scheme May 2022 Eligibility to join the Stakeholder Pension scheme. After six months continuous service or upon satisfactory completion of probation (whichever is the later) you can if you wish join the Stakeholder Pension Plan (Pension Plan Note- If the employee places 5% of their wages into the pension the employer pays an additional 10%, the employee can place a lower percentage and the employer will match it and add more.) Holidays Entitlement: Annual leave: 23.4 days per annum (due to shift pattern) Skills required: To be fully conversant with the 18th Edition IEE Wiring Regulations and on site guide. To be competent and conversant with all types of modern electrical installation systems, have an ability to conduct fault diagnosis, and have a good working knowledge of electrical equipment to undertake repairs. To be competent and conversant with all types of modern electrical installation systems, the 18th Edition IEE Wiring Regulations, Inspection Testing and Fault diagnosis with an ability to conduct repairs to a wide range of systems and equipment. Have considerable experience in a complex and large public venue, responding to a helpdesk system and BMS-generated alarms. Be capable of fault finding, testing and inspecting electrical circuits and equipment, identifying solutions and where possible working to rectify systems to a safe working condition, which is often to tight deadlines. Be computer literate to include a reasonable knowledge of Word, Excel and Outlook. Have an understanding of energy management and environmental control measures and be able to offer creative solutions for improvement of building services systems. Qualifications: Has completed a recognised Electrical Apprenticeship with an up-to-date BS7671 certificate and City and Guilds 2391. A holder of an ECS gold card. Working pattern: To be on rostered duty (which includes evenings and weekends) as the Duty BST to provide maintenance cover for all of the Hall s M&E services during the Hall s licensed show period To be available by radio for calling to undertake and resolve any facility related incident or emergency that is required within the building. The shift pattern is two day shifts 7am until 17:30, then two late shifts of 16:00 to 2am, equalling four shifts on and four shifts off, this pattern is popular in the Building Services / Facilities management Industry. Key tasks and responsibilities To maintain all electrical services and mechanical plant services ensuring that they are in a safe working condition, comply with safety regulations and are fit for use To ensure that all domestic services within the building (including the use of equipment and systems with electrics, water and gas) are maintained in a good working order and that repairs or improvements are undertaken to ensure uninterrupted service. To maintain all electrical installations, services and plant in a safe efficient manner, in accordance with current electrical regulations. To ensure all life safety installations are maintained and kept in a good working order, i.e. PA system, fire alarm, secondary lighting; and to carry out first line response / repairs to these systems To ensure that all mandatory checks and systems updates are carried out on the buildings steam plant and systems to allow for uninterrupted service and maintain the equipment in a good working condition. To maintain the buildings heating, ventilation and air conditioning plant and systems ensuring that all air handling units, chillers, fan coil units are kept in good working order. To carry out any pipe work installations and repairs as requested ensuring that all work complies with current regulations. To carry out daily plant room checks, to monitor and check the Building Maintenance System (BMS) Trend 963 and ensure that any malfunction or issues of concern are noted and acted upon, and reporting to senior colleagues as required. To attend to plumbing requirements at the building including the unblocking of toilets and any remedial work that is required. To carry out basic maintenance check on the stage lift working with your BST colleagues and liaising with external lift contractors when required. To attend the building in an emergency as requested by the management team to assist with the building facility or services. To ensure the workshop, workbenches and stores for equipment are kept in a clean and tidy manner, that all equipment is properly put away, without blocking any access areas and that stock levels are maintained at an appropriate level, informing the M and E Services Manager of any stock or equipment parts requirements for ordering. Place orders on the buildings purchase order system for all approved purchases. To undertake the PPM on all mechanical, domestic, and heating systems are requested. To undertake any other duties as reasonably requested by the Building Management including the Building Services Manager, Mechanical and Electrical Services Manager, Facilities Manager and Director of Operations
Sep 24, 2022
Full time
Job Role: Building Services Technician Salary: £46,999 Our client based in London is looking to recruit a Building Service Technician to work within the Building Services team providing M&E skills and expertise to maintain the fabric of the building and its facilities and services. Working as Duty BST whilst on roster to ensure all M&E services are functioning. To undertake day-to-day monitoring, maintenance and small mechanical works projects to a high-level quality of craftsmanship, and work throughout the building with a flexible and adaptable approach to support the staging of all events. The ideal candidate will have a flexible adaptable approach, ability to work constructively within a team with excellent communication skills, to be clear and concise and capable of remaining calm during potentially stressful situations. Undertake their work with due diligence and with a thorough understanding of health and safety processes, particularly in relation to restricted access and high hazard areas, as well as the need for permits to work for certain Building Services activities. Unique: Our client is a unique Building Services company, and you would be part of a directly employed team resulting in employment stability. Benefits: The company offers a number of benefits, some of which you would become eligible for after the successful completion of your probationary period. Benefits you can enjoy straight away include: Discount shopping 40% discount in the bars and restaurants, 20% discount on company retail items Additional benefits: You can enjoy after passing your probation: Season ticket loan scheme Participation in our Cycle to Work scheme Life assurance scheme May 2022 Eligibility to join the Stakeholder Pension scheme. After six months continuous service or upon satisfactory completion of probation (whichever is the later) you can if you wish join the Stakeholder Pension Plan (Pension Plan Note- If the employee places 5% of their wages into the pension the employer pays an additional 10%, the employee can place a lower percentage and the employer will match it and add more.) Holidays Entitlement: Annual leave: 23.4 days per annum (due to shift pattern) Skills required: To be fully conversant with the 18th Edition IEE Wiring Regulations and on site guide. To be competent and conversant with all types of modern electrical installation systems, have an ability to conduct fault diagnosis, and have a good working knowledge of electrical equipment to undertake repairs. To be competent and conversant with all types of modern electrical installation systems, the 18th Edition IEE Wiring Regulations, Inspection Testing and Fault diagnosis with an ability to conduct repairs to a wide range of systems and equipment. Have considerable experience in a complex and large public venue, responding to a helpdesk system and BMS-generated alarms. Be capable of fault finding, testing and inspecting electrical circuits and equipment, identifying solutions and where possible working to rectify systems to a safe working condition, which is often to tight deadlines. Be computer literate to include a reasonable knowledge of Word, Excel and Outlook. Have an understanding of energy management and environmental control measures and be able to offer creative solutions for improvement of building services systems. Qualifications: Has completed a recognised Electrical Apprenticeship with an up-to-date BS7671 certificate and City and Guilds 2391. A holder of an ECS gold card. Working pattern: To be on rostered duty (which includes evenings and weekends) as the Duty BST to provide maintenance cover for all of the Hall s M&E services during the Hall s licensed show period To be available by radio for calling to undertake and resolve any facility related incident or emergency that is required within the building. The shift pattern is two day shifts 7am until 17:30, then two late shifts of 16:00 to 2am, equalling four shifts on and four shifts off, this pattern is popular in the Building Services / Facilities management Industry. Key tasks and responsibilities To maintain all electrical services and mechanical plant services ensuring that they are in a safe working condition, comply with safety regulations and are fit for use To ensure that all domestic services within the building (including the use of equipment and systems with electrics, water and gas) are maintained in a good working order and that repairs or improvements are undertaken to ensure uninterrupted service. To maintain all electrical installations, services and plant in a safe efficient manner, in accordance with current electrical regulations. To ensure all life safety installations are maintained and kept in a good working order, i.e. PA system, fire alarm, secondary lighting; and to carry out first line response / repairs to these systems To ensure that all mandatory checks and systems updates are carried out on the buildings steam plant and systems to allow for uninterrupted service and maintain the equipment in a good working condition. To maintain the buildings heating, ventilation and air conditioning plant and systems ensuring that all air handling units, chillers, fan coil units are kept in good working order. To carry out any pipe work installations and repairs as requested ensuring that all work complies with current regulations. To carry out daily plant room checks, to monitor and check the Building Maintenance System (BMS) Trend 963 and ensure that any malfunction or issues of concern are noted and acted upon, and reporting to senior colleagues as required. To attend to plumbing requirements at the building including the unblocking of toilets and any remedial work that is required. To carry out basic maintenance check on the stage lift working with your BST colleagues and liaising with external lift contractors when required. To attend the building in an emergency as requested by the management team to assist with the building facility or services. To ensure the workshop, workbenches and stores for equipment are kept in a clean and tidy manner, that all equipment is properly put away, without blocking any access areas and that stock levels are maintained at an appropriate level, informing the M and E Services Manager of any stock or equipment parts requirements for ordering. Place orders on the buildings purchase order system for all approved purchases. To undertake the PPM on all mechanical, domestic, and heating systems are requested. To undertake any other duties as reasonably requested by the Building Management including the Building Services Manager, Mechanical and Electrical Services Manager, Facilities Manager and Director of Operations
Business Risk Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Business Risk Manager to support and challenge the Director(s) and their senior management team(s) to deliver their ongoing risk management activities in line with SRL risk framework and agreed risk appetite. The role holder will also co-ordinate the departments' response and management to Incidents, Issues and appropriate treatment plans. Further-more, the role holder will ensure a robust control testing framework is in place by undertaking appropriate Risk & Control Self-Assessment (RCSA) and maintaining appropriate Risk Maturity assessment level. The role holder will also play a key role in supporting risk management across SRL as part of a business wide risk community. As Business Risk Manager you will be: Leading and supporting the implementation and embedding of the Risk Management framework for the Directorates you are aligned, to help identify, assess, challenge, control, track and mitigate business risks and issues Working with your department and key SME's across SRL to ensure fit for purpose and compliant controls are in place for Risks outside of appetite Deliver effective monitoring of controls ensuring that these are fit for purpose, operating effectively and support the delivery of business goals and targets Produce & review risk MI with the Director & Senior Leadership and management teams, presenting key theme's, tracking progress and action plans to ensure delivery is within risk appetite Review effectiveness and adherence to the risk framework and risk management processes by completing 1st line control testing and conducting Risk & Control self-assessment (RCSA) and oversee any internal audit activity Co-ordinate the Risk & Control Self-Assessment (RCSA) and Risk Maturity Assessment (RMA) within the department in line with any published standards and deadlines Ensure business incidents and issues which affect the department are raised and managed as per the Risk Management process Act as risk SME for Business Incidents and Issues, representing the department(s) you are aligned to at the appropriate triage and incident meetings, and lead co-ordination of route cause analysis activity Support and deliver Risk training and awareness programmes to help develop and maintain a risk aware culture Collaborating with the change management team within SRL to ensure all material changes launched to the business have been Risk assessed, tested and any residual risk is understood and recorded appropriately Responsible for the maintenance and analysis of the Risk and Control data on the risk management system in line with 2nd line risk expectations Oversee adherence to the risk reporting processes ensuring that all reporting standards and SLAs set out in the risk reporting and Incident processes are followed Regularly review any risk MI with the ExCo member, their direct reports and other relevant managers in order to ensure this is maintained in line with any standards provided by Risk & Compliance Oversee the progression of any department audit and / or Compliance Monitoring actions within the agreed completion dates Represent the department at the monthly Risk Forum Develop and maintain a balanced (lead and lag) KPI/KRI Dashboard; develop and maintain reporting processes and data integrity review/reporting; develop, maintain and present KPI/KRI analysis; extract learnings and risks insights; drive performance insights and business process continuous improvement activity. Coordinate internal/external audit interaction, manage the responses to audit observations to address control weaknesses identified; and execute the coordination role for the follow up, and closing out, of all audit items. Assist in embedding a culture of risk management throughout the business by actively cultivating and maintaining stakeholder relationships, providing advice on risk management issues and demonstrating the benefits to be derived for the culture. Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Demonstratable experience of working within a Business Risk team is essential, preferably within the financial services industry The role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions The ability to demonstrate influencing skills at all levels and at pace will be key for the individual to be successful in role Ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions Experience of managing and working with risk and control frameworks within front line businesses Strong team working, relationship and stakeholder management skills with proven ability to influence at Senior Management and Director level and across teams in a matrix management organisation Effective written and verbal communication skills at all levels of the business, with the ability to translate complex or technical issues to suit target audience Awareness and understanding of conduct risk, particularly in the delivery of fair customer outcomes Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Clayton-Le-Moors with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Sep 23, 2022
Full time
Business Risk Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Business Risk Manager to support and challenge the Director(s) and their senior management team(s) to deliver their ongoing risk management activities in line with SRL risk framework and agreed risk appetite. The role holder will also co-ordinate the departments' response and management to Incidents, Issues and appropriate treatment plans. Further-more, the role holder will ensure a robust control testing framework is in place by undertaking appropriate Risk & Control Self-Assessment (RCSA) and maintaining appropriate Risk Maturity assessment level. The role holder will also play a key role in supporting risk management across SRL as part of a business wide risk community. As Business Risk Manager you will be: Leading and supporting the implementation and embedding of the Risk Management framework for the Directorates you are aligned, to help identify, assess, challenge, control, track and mitigate business risks and issues Working with your department and key SME's across SRL to ensure fit for purpose and compliant controls are in place for Risks outside of appetite Deliver effective monitoring of controls ensuring that these are fit for purpose, operating effectively and support the delivery of business goals and targets Produce & review risk MI with the Director & Senior Leadership and management teams, presenting key theme's, tracking progress and action plans to ensure delivery is within risk appetite Review effectiveness and adherence to the risk framework and risk management processes by completing 1st line control testing and conducting Risk & Control self-assessment (RCSA) and oversee any internal audit activity Co-ordinate the Risk & Control Self-Assessment (RCSA) and Risk Maturity Assessment (RMA) within the department in line with any published standards and deadlines Ensure business incidents and issues which affect the department are raised and managed as per the Risk Management process Act as risk SME for Business Incidents and Issues, representing the department(s) you are aligned to at the appropriate triage and incident meetings, and lead co-ordination of route cause analysis activity Support and deliver Risk training and awareness programmes to help develop and maintain a risk aware culture Collaborating with the change management team within SRL to ensure all material changes launched to the business have been Risk assessed, tested and any residual risk is understood and recorded appropriately Responsible for the maintenance and analysis of the Risk and Control data on the risk management system in line with 2nd line risk expectations Oversee adherence to the risk reporting processes ensuring that all reporting standards and SLAs set out in the risk reporting and Incident processes are followed Regularly review any risk MI with the ExCo member, their direct reports and other relevant managers in order to ensure this is maintained in line with any standards provided by Risk & Compliance Oversee the progression of any department audit and / or Compliance Monitoring actions within the agreed completion dates Represent the department at the monthly Risk Forum Develop and maintain a balanced (lead and lag) KPI/KRI Dashboard; develop and maintain reporting processes and data integrity review/reporting; develop, maintain and present KPI/KRI analysis; extract learnings and risks insights; drive performance insights and business process continuous improvement activity. Coordinate internal/external audit interaction, manage the responses to audit observations to address control weaknesses identified; and execute the coordination role for the follow up, and closing out, of all audit items. Assist in embedding a culture of risk management throughout the business by actively cultivating and maintaining stakeholder relationships, providing advice on risk management issues and demonstrating the benefits to be derived for the culture. Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Demonstratable experience of working within a Business Risk team is essential, preferably within the financial services industry The role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions The ability to demonstrate influencing skills at all levels and at pace will be key for the individual to be successful in role Ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions Experience of managing and working with risk and control frameworks within front line businesses Strong team working, relationship and stakeholder management skills with proven ability to influence at Senior Management and Director level and across teams in a matrix management organisation Effective written and verbal communication skills at all levels of the business, with the ability to translate complex or technical issues to suit target audience Awareness and understanding of conduct risk, particularly in the delivery of fair customer outcomes Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Clayton-Le-Moors with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.