Are you ready to take the lead in shaping the minds of the youngest generation? Step-Start Nurseries is on the lookout for a passionate and experienced Room Leader to join our dynamic team. This is an extraordinary opportunity for someone who wants to make a significant impact, inspiring both children and colleagues in a vibrant early years setting. The Role: As a Room Leader, you will oversee the day-to-day operations of your designated room, creating a nurturing and exciting learning environment for children. You will be responsible for planning and implementing educational programs that cater to the developmental needs of your group. Leading by example, you will inspire your team to deliver exceptional care and education, ensuring that all children achieve their fullest potential. We Offer: A leadership role where your creativity and passion can truly shine. Competitive salary and benefits, reflecting your experience and the importance of your role. Professional development opportunities to grow your skills and career. A supportive, collaborative work culture that values your input and ideas. Annual awards evening and events to celebrate your hard work Discount on child care fees Wellbeing programe with mental health first aiders on-site or a call away! Training to hep you grow within the company You Are: A qualified Early Years professional (Level 3 or above) with experience in a leadership role within an early years setting. Creative and passionate about developing engaging learning experiences. A strong communicator, adept at building relationships with children, parents, and staff. Committed to upholding the highest standards of care, education, and safety. Lead With Us: If you're excited about the prospect of leading a room within a nurturing, innovative nursery, we'd love to hear from you. Step-Start Nurseries is the perfect place to bring your leadership skills to the fore, making a lasting difference in the lives of young children and their families. Job Type: Permanent Pay: £24,939.00-£27,040.00 per year Benefits: Childcare Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Schedule: Day shift Monday to Friday No weekends School type: Day nursery Preschool Private nursery school Education: GCSE or equivalent (preferred) Experience: Nursery: 2 years (required) Nursery experience: 1 year (preferred) Childcare: 2 years (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: Room Coordinator
Apr 19, 2024
Full time
Are you ready to take the lead in shaping the minds of the youngest generation? Step-Start Nurseries is on the lookout for a passionate and experienced Room Leader to join our dynamic team. This is an extraordinary opportunity for someone who wants to make a significant impact, inspiring both children and colleagues in a vibrant early years setting. The Role: As a Room Leader, you will oversee the day-to-day operations of your designated room, creating a nurturing and exciting learning environment for children. You will be responsible for planning and implementing educational programs that cater to the developmental needs of your group. Leading by example, you will inspire your team to deliver exceptional care and education, ensuring that all children achieve their fullest potential. We Offer: A leadership role where your creativity and passion can truly shine. Competitive salary and benefits, reflecting your experience and the importance of your role. Professional development opportunities to grow your skills and career. A supportive, collaborative work culture that values your input and ideas. Annual awards evening and events to celebrate your hard work Discount on child care fees Wellbeing programe with mental health first aiders on-site or a call away! Training to hep you grow within the company You Are: A qualified Early Years professional (Level 3 or above) with experience in a leadership role within an early years setting. Creative and passionate about developing engaging learning experiences. A strong communicator, adept at building relationships with children, parents, and staff. Committed to upholding the highest standards of care, education, and safety. Lead With Us: If you're excited about the prospect of leading a room within a nurturing, innovative nursery, we'd love to hear from you. Step-Start Nurseries is the perfect place to bring your leadership skills to the fore, making a lasting difference in the lives of young children and their families. Job Type: Permanent Pay: £24,939.00-£27,040.00 per year Benefits: Childcare Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Schedule: Day shift Monday to Friday No weekends School type: Day nursery Preschool Private nursery school Education: GCSE or equivalent (preferred) Experience: Nursery: 2 years (required) Nursery experience: 1 year (preferred) Childcare: 2 years (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: Room Coordinator
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Apr 19, 2024
Full time
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) £12.67 per hour (rising to £14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to star click apply for full job details
Apr 18, 2024
Seasonal
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) £12.67 per hour (rising to £14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to star click apply for full job details
Our client is a successful logistics company based in Dover. They are a global company specialising in fast and efficient logistics solutions across a wide range of industries. They are now looking to acquire the services of a customer-focused, professional Logistics Coordinator to work in their nightshift team. This is an excellent opportunity with genuine variety and in return for your hard work and dedication, the company can offer significant routes for career progression. The ideal candidate will have a strong transport/logistics background. Main responsibilities: Work closely with the team leader to understand client requirements and source the most appropriate solutions to meet their needs. Select appropriate vehicles for transport and buy carrier options at the best price. Have a good understanding of European driving regulations and bans and the impact they may have on transport planning. Monitor progression of transport, ensuring agreed milestone updates are communicated to the client when jobs are running to plan. Update the TMS as per the agreed milestones. Escalate delays in transport and identified problems to the team. leader, provide options for a resolution to allow effective communication with the client Ensure carrier non-conformances are recorded and escalated as per the agreed quality process. Finalise jobs upon completion, ensuring any additional waiting time charges are discussed and agreed with the carrier and third-party costs are correct (where relevant). Key Skills & Experience: Previous office-based transport/logistics experience. Ability to communicate politely and effectively with a variety of people internally and externally. Good IT skills and confident using any computer equipment. Analytical and logical problem-solving. Excellent attention to detail. Additional Information: Working hours are 7.00 pm - 7.00 am, 12 hour shifts working 4 on/4 off. Additional leave with length of service. Company events. Company pension. Death in service benefit (following completion of probation). Discounted or free food. Free Parking. Wellness programme. If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. For more information, please contact Stuart Moore at Plus One Recruitment in the first instance.
Apr 18, 2024
Full time
Our client is a successful logistics company based in Dover. They are a global company specialising in fast and efficient logistics solutions across a wide range of industries. They are now looking to acquire the services of a customer-focused, professional Logistics Coordinator to work in their nightshift team. This is an excellent opportunity with genuine variety and in return for your hard work and dedication, the company can offer significant routes for career progression. The ideal candidate will have a strong transport/logistics background. Main responsibilities: Work closely with the team leader to understand client requirements and source the most appropriate solutions to meet their needs. Select appropriate vehicles for transport and buy carrier options at the best price. Have a good understanding of European driving regulations and bans and the impact they may have on transport planning. Monitor progression of transport, ensuring agreed milestone updates are communicated to the client when jobs are running to plan. Update the TMS as per the agreed milestones. Escalate delays in transport and identified problems to the team. leader, provide options for a resolution to allow effective communication with the client Ensure carrier non-conformances are recorded and escalated as per the agreed quality process. Finalise jobs upon completion, ensuring any additional waiting time charges are discussed and agreed with the carrier and third-party costs are correct (where relevant). Key Skills & Experience: Previous office-based transport/logistics experience. Ability to communicate politely and effectively with a variety of people internally and externally. Good IT skills and confident using any computer equipment. Analytical and logical problem-solving. Excellent attention to detail. Additional Information: Working hours are 7.00 pm - 7.00 am, 12 hour shifts working 4 on/4 off. Additional leave with length of service. Company events. Company pension. Death in service benefit (following completion of probation). Discounted or free food. Free Parking. Wellness programme. If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. For more information, please contact Stuart Moore at Plus One Recruitment in the first instance.
We now have exciting opportunity for a Receptionist/Coordinator to join one of our major client's team based in the Rugby area. Title: Receptionist Location: Rugby_CV21 Pay Rate: 11ph PAYE Start Date: ASAP Shift Pattern: 9am - 5pm Duration: Friday 22nd March for training and then full cover till Friday 29th March 2024. Job Description: General Receptionist role First point of contact for incoming telephone calls Logging service requests by telephone and email Undertake other duties commensurate with the job role as directed Approach to problem solving Reception experience If you are not available please refer to someone who is looking for work, that would be highly appreciated. If you are interested, then please apply for this job by replying back with your most updated CV or you can also call Namita on (phone number removed) or email me at (url removed). Waiting to hear back from you soon. Setsquare is committed to equality in the workplace and is an equal opportunity employer. Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Seasonal
We now have exciting opportunity for a Receptionist/Coordinator to join one of our major client's team based in the Rugby area. Title: Receptionist Location: Rugby_CV21 Pay Rate: 11ph PAYE Start Date: ASAP Shift Pattern: 9am - 5pm Duration: Friday 22nd March for training and then full cover till Friday 29th March 2024. Job Description: General Receptionist role First point of contact for incoming telephone calls Logging service requests by telephone and email Undertake other duties commensurate with the job role as directed Approach to problem solving Reception experience If you are not available please refer to someone who is looking for work, that would be highly appreciated. If you are interested, then please apply for this job by replying back with your most updated CV or you can also call Namita on (phone number removed) or email me at (url removed). Waiting to hear back from you soon. Setsquare is committed to equality in the workplace and is an equal opportunity employer. Setsquare is acting as an Employment Business in relation to this vacancy.
Stock Controller Location: Magna Park Central Contract type: Full time Hours: 40 hours per week Shifts: AM - 06:00-14:30 / PM - 14:30-22:30 Salary : £27,040 per annum, plus 22 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job In this role you will take an active part in the sustainment and continuous improvement of stock integrity control measures by carrying out daily physical inventory tasks, stock investigation and reporting on stock variances. Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As a Stock Controller you will manage all aspects of stock control, ensuring a range of daily tasks are completed and implement, follow, and maintain robust stock control processes. As part of your key responsibilities you'll: Deliver the physical inventory plan by performing cycle counts on daily basis Report on and investigate stock adjustments Ensure that a standard approach to investigations is maintained using internal tools and techniques Maintain high levels of Health and Safety awareness and report any areas of concern immediately Analyse data and subsequently investigate Ensure stock controls are adequate and robustly followed by all areas of the operation Support the Team Leader in ensuring KPIs are consistently achieved Perform stock counts to support client's requirements About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Team player with ability to work on own initiative MS Excel skills Ability to deliver to targets and timescales High levels of PC literacy including experience working with Warehouse Management Systems (WMS) or Stock/Inventory management systems is desirable and an ability to learn new systems Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Controller, Warehouse Stock Controller, Stock Management Specialist, Inventory Management Coordinator, Supply Chain Stock Controller, etc. REF-
Apr 18, 2024
Full time
Stock Controller Location: Magna Park Central Contract type: Full time Hours: 40 hours per week Shifts: AM - 06:00-14:30 / PM - 14:30-22:30 Salary : £27,040 per annum, plus 22 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job In this role you will take an active part in the sustainment and continuous improvement of stock integrity control measures by carrying out daily physical inventory tasks, stock investigation and reporting on stock variances. Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As a Stock Controller you will manage all aspects of stock control, ensuring a range of daily tasks are completed and implement, follow, and maintain robust stock control processes. As part of your key responsibilities you'll: Deliver the physical inventory plan by performing cycle counts on daily basis Report on and investigate stock adjustments Ensure that a standard approach to investigations is maintained using internal tools and techniques Maintain high levels of Health and Safety awareness and report any areas of concern immediately Analyse data and subsequently investigate Ensure stock controls are adequate and robustly followed by all areas of the operation Support the Team Leader in ensuring KPIs are consistently achieved Perform stock counts to support client's requirements About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Team player with ability to work on own initiative MS Excel skills Ability to deliver to targets and timescales High levels of PC literacy including experience working with Warehouse Management Systems (WMS) or Stock/Inventory management systems is desirable and an ability to learn new systems Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Controller, Warehouse Stock Controller, Stock Management Specialist, Inventory Management Coordinator, Supply Chain Stock Controller, etc. REF-
Mind Hertfordshire Network
Hemel Hempstead, Hertfordshire
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Crisis Centre Coordinator Part Time Reference: 196 Responsible to: Crisis Centre Team Leader Based: Hemel Hempstead Crisis Centre Salary: £24,928 - £26,250 per annum, FTE Contract: Permanent Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days. We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7 About the Service The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. About the Role Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred. Key Responsibilities Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone. Draw upon own lived experience as appropriate to inform the delivery of person centred support. Providing immediate advice and information to clients to support with crisis presentations. Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support. Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks. Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements. Arranging transport for service users to facilitate access to services as needed. You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Closing date for receipt of applications is 5th May 2024 Interviews shall take place week commencing 6th May 2024 Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. We are delighted to have been accredited as a Living Wage Employer. No agencies please.
Apr 18, 2024
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Crisis Centre Coordinator Part Time Reference: 196 Responsible to: Crisis Centre Team Leader Based: Hemel Hempstead Crisis Centre Salary: £24,928 - £26,250 per annum, FTE Contract: Permanent Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days. We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7 About the Service The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. About the Role Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred. Key Responsibilities Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone. Draw upon own lived experience as appropriate to inform the delivery of person centred support. Providing immediate advice and information to clients to support with crisis presentations. Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support. Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks. Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements. Arranging transport for service users to facilitate access to services as needed. You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Closing date for receipt of applications is 5th May 2024 Interviews shall take place week commencing 6th May 2024 Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. We are delighted to have been accredited as a Living Wage Employer. No agencies please.
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Apr 18, 2024
Full time
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Excellent opportunity to join our client on a temp basis for 3 months +. Our client is seeking a Customer Care Coordinator for their lovely team based on site in the Theale office. This role is purely office based. You will need excellent excellent Excel & IT skills, strong administration ability and good customer service skills. You will be required to work shifts Monday- Friday between 8-6PM - i.e 8-4/9-5/10-6 this would be on a rota basis.Please only apply if you are flexible regarding hours of work. The role Handle a large volume of inbound telephone calls promptly and appropriately, in line with contractual obligations. Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary. Memorise scripts for products and services and refer to them during calls. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. Setting client expectations and striving to exceed these at all times. Establish and maintain external supplier relationships to assist with maintaining an exceptional level of customer service. Actively support the completion of all administration tasks to achieve weekly/monthly team objectives. Coordinate email traffic within the central shared inboxes. Upload data from service intervention records into the CRM. Provide cross-functional support for other sub teams where required. The Person Previous experience of working in a call centre or similar environment Strong communication skills Intermediate IT skills to include Excel, Word and Outlook Strong attention to detail Self-motivated with a flexible can do attitude Good inter-personal skills, must be able to work as part of a team as well as individually Benefits: 25 days annual leave + bank holidays After successfully completing 6-month probation period, enrolment into Death in Service scheme (4x salary) Pension with Royal London (enrolment after 3 months of employment) Perkbox - discounts/offers with various popular brands Cycle to work scheme (after 3 months of employment)
Apr 18, 2024
Seasonal
Excellent opportunity to join our client on a temp basis for 3 months +. Our client is seeking a Customer Care Coordinator for their lovely team based on site in the Theale office. This role is purely office based. You will need excellent excellent Excel & IT skills, strong administration ability and good customer service skills. You will be required to work shifts Monday- Friday between 8-6PM - i.e 8-4/9-5/10-6 this would be on a rota basis.Please only apply if you are flexible regarding hours of work. The role Handle a large volume of inbound telephone calls promptly and appropriately, in line with contractual obligations. Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary. Memorise scripts for products and services and refer to them during calls. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. Setting client expectations and striving to exceed these at all times. Establish and maintain external supplier relationships to assist with maintaining an exceptional level of customer service. Actively support the completion of all administration tasks to achieve weekly/monthly team objectives. Coordinate email traffic within the central shared inboxes. Upload data from service intervention records into the CRM. Provide cross-functional support for other sub teams where required. The Person Previous experience of working in a call centre or similar environment Strong communication skills Intermediate IT skills to include Excel, Word and Outlook Strong attention to detail Self-motivated with a flexible can do attitude Good inter-personal skills, must be able to work as part of a team as well as individually Benefits: 25 days annual leave + bank holidays After successfully completing 6-month probation period, enrolment into Death in Service scheme (4x salary) Pension with Royal London (enrolment after 3 months of employment) Perkbox - discounts/offers with various popular brands Cycle to work scheme (after 3 months of employment)
Food Quality QA Coordinator (Nights) Wetherby LS22 £30000 - £32000 Commutable from York, Garforth, Knaresborough, Leeds Permanent role working Monday to Friday and Weekends (Panama Shift) Hawk 3 Talent Solutions are looking for an experienced Food QUality QA Coordinator with a food manufacturing background to join a well established company based in Wetherby Duties To be the first point of contact for the shift regards food safety, quality and integrity standards, coaching the Shift Teams to make the right decisions and solutions Conducting audits on paperwork, GMP audits, Glass and Hard Plastic, traceability and internal audits Conducting swabbing and sampling of finished product, raw materials and environment Conduct post hygiene inspection audits for allergen cleans Conduct taste assessment of both finished product and work in progress Verify/calibrate the key equipment Raise Non Conformances and put non-conforming stock on hold Ensure that the shift is aware of shift performance regarding non-conforming product, customer complaints, CCPs, GMP, taste panel and hygiene performance Supply, maintain, communicate and train updated Quality Procedures and product information data Skills/Knowledge/Experience Experience of using root cause analysis methods and tools Excellent communication skills QA experience within food manufacturing Level 3 HACCP Audit experience Free on site parking Closing date is 18.05.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) or call (phone number removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Apr 18, 2024
Full time
Food Quality QA Coordinator (Nights) Wetherby LS22 £30000 - £32000 Commutable from York, Garforth, Knaresborough, Leeds Permanent role working Monday to Friday and Weekends (Panama Shift) Hawk 3 Talent Solutions are looking for an experienced Food QUality QA Coordinator with a food manufacturing background to join a well established company based in Wetherby Duties To be the first point of contact for the shift regards food safety, quality and integrity standards, coaching the Shift Teams to make the right decisions and solutions Conducting audits on paperwork, GMP audits, Glass and Hard Plastic, traceability and internal audits Conducting swabbing and sampling of finished product, raw materials and environment Conduct post hygiene inspection audits for allergen cleans Conduct taste assessment of both finished product and work in progress Verify/calibrate the key equipment Raise Non Conformances and put non-conforming stock on hold Ensure that the shift is aware of shift performance regarding non-conforming product, customer complaints, CCPs, GMP, taste panel and hygiene performance Supply, maintain, communicate and train updated Quality Procedures and product information data Skills/Knowledge/Experience Experience of using root cause analysis methods and tools Excellent communication skills QA experience within food manufacturing Level 3 HACCP Audit experience Free on site parking Closing date is 18.05.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) or call (phone number removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Customer Service Coordinator 11.44 per hour Full time 37.5 hour week - shifts across Monday - Friday 8am-6pm and occasional late shift of 12-8pm and occasional Saturday shift 9am-1pm Start ASAP Hybrid Working available after training. Do you have a passion for customer service? Can you demonstrate a positive, proactive and customer focused attitude? Our client, a leading not-for-profit organisation, is recruiting for Customer Service professionals for their friendly Call Centre. Hybrid or remote working will be available after full training. The Customer Service team work a 37.5 hour week of varied shifts across Monday - Friday between 8am-6pm, with occasional shifts of 12-8pm and Saturdays 9am-1pm. This role is a Temp role with the potential to become a permeant role providing your performance and attendance is good in this time. This is a great opportunity to join a large organisation with an abundance of development and salary progression opportunities available for high performers. This varied and fast-paced role involves: Handling all contact with customers via calls, emails, live chat and social media Manage the end-to-end customer journey ensuring seamless service throughout Discuss options of different products and services and up-sell where possible Maintaining up to date customer information on the database Skills and experience required: Experience in a customer service/ call centre/ customer facing position Excellent written and verbal communication skills A positive, proactive and customer focused attitude Ability to manage and prioritise your workload in a fast-paced team environment Confidence to work using own initiative and unsupervised High levels of accuracy and attention to detail Confidence in working with a variety of internal systems including Microsoft Office to an intermediate level This is an exciting opportunity to start a career with a large, leading company that offer their permanent staff excellent benefits, salary progression and a supportive career with plenty of opportunities to learn, develop and progress throughout the organisation. We are expecting a lot of interest in this role, so please apply now for consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 18, 2024
Seasonal
Customer Service Coordinator 11.44 per hour Full time 37.5 hour week - shifts across Monday - Friday 8am-6pm and occasional late shift of 12-8pm and occasional Saturday shift 9am-1pm Start ASAP Hybrid Working available after training. Do you have a passion for customer service? Can you demonstrate a positive, proactive and customer focused attitude? Our client, a leading not-for-profit organisation, is recruiting for Customer Service professionals for their friendly Call Centre. Hybrid or remote working will be available after full training. The Customer Service team work a 37.5 hour week of varied shifts across Monday - Friday between 8am-6pm, with occasional shifts of 12-8pm and Saturdays 9am-1pm. This role is a Temp role with the potential to become a permeant role providing your performance and attendance is good in this time. This is a great opportunity to join a large organisation with an abundance of development and salary progression opportunities available for high performers. This varied and fast-paced role involves: Handling all contact with customers via calls, emails, live chat and social media Manage the end-to-end customer journey ensuring seamless service throughout Discuss options of different products and services and up-sell where possible Maintaining up to date customer information on the database Skills and experience required: Experience in a customer service/ call centre/ customer facing position Excellent written and verbal communication skills A positive, proactive and customer focused attitude Ability to manage and prioritise your workload in a fast-paced team environment Confidence to work using own initiative and unsupervised High levels of accuracy and attention to detail Confidence in working with a variety of internal systems including Microsoft Office to an intermediate level This is an exciting opportunity to start a career with a large, leading company that offer their permanent staff excellent benefits, salary progression and a supportive career with plenty of opportunities to learn, develop and progress throughout the organisation. We are expecting a lot of interest in this role, so please apply now for consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Temporary Medical Staffing Rota Coordinator Job Rhyl £15.60ph Until October 2024 Immediate Need Your new company Working in a busy and vital medical service, your new role will be based in a hospital Trust in Rhyl! Your new role Working in the medical staffing and rota coordination team, you will be responsible for the rota coordination of several levels of clinicians in the department. You will be coordinating the staffing levels in line with European Working Time Directives as well as ensuring junior levels are appropriately paired with the correct levels of clinician on shift! You will be the point of contact for shift changes as well as arranging for locum doctor cover when required. This is a busy, senior administration post, and will see you supporting with various elements of administration such as, but not limited to, database management, attending directorate meetings, production of staffing reports as well as ensuring it is executed with the highest level of integrity. This is a full-time post, which is 100% site based due to the nature of the role. What you'll need to succeed Due to the highly analytical nature of this post, you will be an expert user of MS Excel, and be comfortable with intermediate to advanced functions such as LOOKUPs, pivots and conditional formatting. Additionally, you will have an expert eye for detail and be able to transfer that into your data analysis for trends. Experience in shift allocation and rota management in either a clinical or non-clinical setting would be highly advantageous. Working to conflicting priorities will be a core skill that you have mastered, and you will be an expert communicator to influence internally and externally when needed. You will be available at short or immediate notice due to the urgent need of this post. What you'll get in return Working with a credible trust in the area, you will have full-time employment until the end of October in the 1st instance. You will have access to on-site parking. You will have an hourly rate of £13.50ph + holiday pay, taking you to an hourly rate of £15.60ph. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Temporary Medical Staffing Rota Coordinator Job Rhyl £15.60ph Until October 2024 Immediate Need Your new company Working in a busy and vital medical service, your new role will be based in a hospital Trust in Rhyl! Your new role Working in the medical staffing and rota coordination team, you will be responsible for the rota coordination of several levels of clinicians in the department. You will be coordinating the staffing levels in line with European Working Time Directives as well as ensuring junior levels are appropriately paired with the correct levels of clinician on shift! You will be the point of contact for shift changes as well as arranging for locum doctor cover when required. This is a busy, senior administration post, and will see you supporting with various elements of administration such as, but not limited to, database management, attending directorate meetings, production of staffing reports as well as ensuring it is executed with the highest level of integrity. This is a full-time post, which is 100% site based due to the nature of the role. What you'll need to succeed Due to the highly analytical nature of this post, you will be an expert user of MS Excel, and be comfortable with intermediate to advanced functions such as LOOKUPs, pivots and conditional formatting. Additionally, you will have an expert eye for detail and be able to transfer that into your data analysis for trends. Experience in shift allocation and rota management in either a clinical or non-clinical setting would be highly advantageous. Working to conflicting priorities will be a core skill that you have mastered, and you will be an expert communicator to influence internally and externally when needed. You will be available at short or immediate notice due to the urgent need of this post. What you'll get in return Working with a credible trust in the area, you will have full-time employment until the end of October in the 1st instance. You will have access to on-site parking. You will have an hourly rate of £13.50ph + holiday pay, taking you to an hourly rate of £15.60ph. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
We are currently looking to recruit an experienced Receptionist for our fast expanding Client based in Birmingham. The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as dealing with all aspects of enquiries and call handling. To be considered for the Receptionist role, you ll require the following essentials: Excellent communication skills written and verbal Similar experience within a Receptionist role ideally within a hospitality/professional environment A team player with exceptional customer service skills and willing to go the extra mile Work well under pressure and the ability to work to strict deadlines General computer skills (Outlook, Excel, Word) Mitel is advantageous Be flexible working shift patterns Provide excellent customer service skills and willing to go the extra mile Reporting to the Office Manager, you ll be working in a busy environment therefore must be able to multitask and show strong communication and interpersonal skills. Due to the nature of the role, a food hygiene or hospitality qualification would be desirable but not essential. Reporting to the Office Manager, you ll be: Ensuring the reception areas are clean, tidy and staffed at all times Liaising with visitors face to face Operating the switchboard and transferring of calls or taking massages Diary management of meeting rooms Assist Marketing team with events Complete daily and monthly checklists and audits and adhere to the procedures for Client Service Handling of stock and ensuring stock is ordered when required Setting up and monitoring meeting rooms Handling all queries or complaints in a timely manner Ensure that all areas are to a high standard of cleanliness and match hygiene regulations Completing food hygiene and health and safety training Willing to undertake First Aid and Fire Marshall duties Salary & Working Hours £23,550 per annum DOE Monday Friday between 7.30am 6.00pm Full time 37.5 hours per week Development and learning options Pension Cycle to work Perks at work Retail discount Access to online academy and free course Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 18, 2024
Full time
We are currently looking to recruit an experienced Receptionist for our fast expanding Client based in Birmingham. The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as dealing with all aspects of enquiries and call handling. To be considered for the Receptionist role, you ll require the following essentials: Excellent communication skills written and verbal Similar experience within a Receptionist role ideally within a hospitality/professional environment A team player with exceptional customer service skills and willing to go the extra mile Work well under pressure and the ability to work to strict deadlines General computer skills (Outlook, Excel, Word) Mitel is advantageous Be flexible working shift patterns Provide excellent customer service skills and willing to go the extra mile Reporting to the Office Manager, you ll be working in a busy environment therefore must be able to multitask and show strong communication and interpersonal skills. Due to the nature of the role, a food hygiene or hospitality qualification would be desirable but not essential. Reporting to the Office Manager, you ll be: Ensuring the reception areas are clean, tidy and staffed at all times Liaising with visitors face to face Operating the switchboard and transferring of calls or taking massages Diary management of meeting rooms Assist Marketing team with events Complete daily and monthly checklists and audits and adhere to the procedures for Client Service Handling of stock and ensuring stock is ordered when required Setting up and monitoring meeting rooms Handling all queries or complaints in a timely manner Ensure that all areas are to a high standard of cleanliness and match hygiene regulations Completing food hygiene and health and safety training Willing to undertake First Aid and Fire Marshall duties Salary & Working Hours £23,550 per annum DOE Monday Friday between 7.30am 6.00pm Full time 37.5 hours per week Development and learning options Pension Cycle to work Perks at work Retail discount Access to online academy and free course Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Falcon Recruitment and Training Ltd
Norwich, Norfolk
SCOPE: Falcon Recruitment and Training has a fantastic opportunity for a Nursing Shift-Coordinator and Administrator for our small but busy office in Norwich. This position provides day to day support for the company/office, taking hospital shifts and nurse availability with the main purpose of matching and filling client requirements, maintaining nurse and hospital information, updating the company database, day to day office duties, and working as part of a small committed team. This role is fast paced and busy where every day is different. You will develop strong relationships with our nurses and clients whilst delivering excellent customer service. MAIN RESPONSIBLITIES: Establish and maintain an effective working relationship with co-workers, temporary staff, supervisors and most importantly the clients. Ensure all documentation is compliant to meet the standard of our governors. Perform any "reception" duties if and when required in an efficient, professional and courteous manner. Coordinate/ allocate shift work to the right candidates Answer a high volume of calls Deal with new applications to include contacting referees, completing DBS (Disclosure and barring service) checks and documentation checks - via email, phone and /or post. Maintain regular, consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures. YOU WILL NEED: Excellent and professional communication skills to include telephone skills Self-motivated and determined Thrive on working in a fast paced and busy office environment Enjoy communicating with people and relationship building Computer literate Commitment to working outside of normal office hours (weekends/on-call) To maintain confidentiality during outside employment times. ON CALL: As an agency we are open 24 hours a day, 7 days a week, 365 days a year and therefore run an out of office on call service. This means someone needs to be available to answer any queries at any time of the day or night. This will be on a rota basis and will be approximately one night per week and one weekend per month. Subject to increases to cover annual leave and or sickness. SALARY: £26,000 plus on call WORKING HOURS: Monday to Friday - 09.00 - 17.30 (Finish 17:00 on Fridays / 42hrs per week) On call one day a week including weekends on a pro-rota basis.
Apr 18, 2024
Full time
SCOPE: Falcon Recruitment and Training has a fantastic opportunity for a Nursing Shift-Coordinator and Administrator for our small but busy office in Norwich. This position provides day to day support for the company/office, taking hospital shifts and nurse availability with the main purpose of matching and filling client requirements, maintaining nurse and hospital information, updating the company database, day to day office duties, and working as part of a small committed team. This role is fast paced and busy where every day is different. You will develop strong relationships with our nurses and clients whilst delivering excellent customer service. MAIN RESPONSIBLITIES: Establish and maintain an effective working relationship with co-workers, temporary staff, supervisors and most importantly the clients. Ensure all documentation is compliant to meet the standard of our governors. Perform any "reception" duties if and when required in an efficient, professional and courteous manner. Coordinate/ allocate shift work to the right candidates Answer a high volume of calls Deal with new applications to include contacting referees, completing DBS (Disclosure and barring service) checks and documentation checks - via email, phone and /or post. Maintain regular, consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures. YOU WILL NEED: Excellent and professional communication skills to include telephone skills Self-motivated and determined Thrive on working in a fast paced and busy office environment Enjoy communicating with people and relationship building Computer literate Commitment to working outside of normal office hours (weekends/on-call) To maintain confidentiality during outside employment times. ON CALL: As an agency we are open 24 hours a day, 7 days a week, 365 days a year and therefore run an out of office on call service. This means someone needs to be available to answer any queries at any time of the day or night. This will be on a rota basis and will be approximately one night per week and one weekend per month. Subject to increases to cover annual leave and or sickness. SALARY: £26,000 plus on call WORKING HOURS: Monday to Friday - 09.00 - 17.30 (Finish 17:00 on Fridays / 42hrs per week) On call one day a week including weekends on a pro-rota basis.
Position: Customer Engineering Logistics Coordinator Salary: £23,400 pa (£12 p/h) Contract: Ongoing Temp (possible perm opportunity) Location: Leamington Spa. CV34. Office based to start then hybrid. 3 days in office, 2 at home Working Shifts: : 07:00 - 15:30, 08:00 - 16:30 & 08:30 - 17:00 (rota) 37.5 hours p/w - weekly rotate TRAINING SHIFTS 4-6 WEEKS - 8.00AM - 16.30, then alternative shift rota as per above. About the company: Reed Specialist Recruitment are delighted to be representing a company that have a fantastic culture of inclusivity and fairness . Our client encourage empowerment to their staff to make decisions and solve problems, while providing great further development support . They believe in supporting their staff within their career and offer many avenues in which you can progress, learn and put your skills to best use. Our client are looking to welcome a Customer Engineering Logistic Coordinator The Customer Engineering Logistics Coordinator, duties will include: Raise POS for engineering equipment hire, facilities, waste and materials Regular contact with the engineers re updates on job progress Book travel requirements for the engineers (hotels, vans, car hire ) Ensure waste is removed for job site Manage any equipment damage queries Update the internal engineering database Review equipment hire reports Work closely with other Internal Engineering stakeholders to ensure smooth operation of any logistical matter of a booked job The Customer Engineering Logistics Coordinator person specification: Work well within a team Appetite to learn and take on new tasks CRM and database system knowledge would be desirable but not essential Experience of working as a coordinator within logistics is beneficial but not essential Excellent customer service and telephone manner Excellent communication skills, verbal and written Our client is more focused on finding someone who would be a great team fit, which means previous experience in a similar field is not essential . The team are friendly, passionate about getting the job done, great team players and all have a range of career backgrounds. This truly is a great example of their company culture of inclusivity and fairness and would be a fantastic opportunity for an enthusiastic person who is looking to gain experience of an office based job. The benefits of Temporary Contracts Flexible Paid weekly Keeps your CV fluid Immediate starts Sociable Our client offers full training and free car parking. Apply today and a Leamington Spa Reed representative will guide you through the next steps of your application. Interview process : 1st - Reed Interview and screening 2nd - 1 x face to face interview (onsite)
Apr 18, 2024
Full time
Position: Customer Engineering Logistics Coordinator Salary: £23,400 pa (£12 p/h) Contract: Ongoing Temp (possible perm opportunity) Location: Leamington Spa. CV34. Office based to start then hybrid. 3 days in office, 2 at home Working Shifts: : 07:00 - 15:30, 08:00 - 16:30 & 08:30 - 17:00 (rota) 37.5 hours p/w - weekly rotate TRAINING SHIFTS 4-6 WEEKS - 8.00AM - 16.30, then alternative shift rota as per above. About the company: Reed Specialist Recruitment are delighted to be representing a company that have a fantastic culture of inclusivity and fairness . Our client encourage empowerment to their staff to make decisions and solve problems, while providing great further development support . They believe in supporting their staff within their career and offer many avenues in which you can progress, learn and put your skills to best use. Our client are looking to welcome a Customer Engineering Logistic Coordinator The Customer Engineering Logistics Coordinator, duties will include: Raise POS for engineering equipment hire, facilities, waste and materials Regular contact with the engineers re updates on job progress Book travel requirements for the engineers (hotels, vans, car hire ) Ensure waste is removed for job site Manage any equipment damage queries Update the internal engineering database Review equipment hire reports Work closely with other Internal Engineering stakeholders to ensure smooth operation of any logistical matter of a booked job The Customer Engineering Logistics Coordinator person specification: Work well within a team Appetite to learn and take on new tasks CRM and database system knowledge would be desirable but not essential Experience of working as a coordinator within logistics is beneficial but not essential Excellent customer service and telephone manner Excellent communication skills, verbal and written Our client is more focused on finding someone who would be a great team fit, which means previous experience in a similar field is not essential . The team are friendly, passionate about getting the job done, great team players and all have a range of career backgrounds. This truly is a great example of their company culture of inclusivity and fairness and would be a fantastic opportunity for an enthusiastic person who is looking to gain experience of an office based job. The benefits of Temporary Contracts Flexible Paid weekly Keeps your CV fluid Immediate starts Sociable Our client offers full training and free car parking. Apply today and a Leamington Spa Reed representative will guide you through the next steps of your application. Interview process : 1st - Reed Interview and screening 2nd - 1 x face to face interview (onsite)
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation. Find out how you can make a difference at Siemens Gamesa: Working with us . How to contribute to our vision Do you want to be part of an industry that is striving to protect our planet from further damage • Do you hold safety above everything else • Can you challenge when you know something is wrong • We are looking for Maintenance / Trouble Shooter Technician to join Neart na Gaoithe Service Project, working out of Eyemouth, Scotland. Although Wind experience is preferred, it is not essential. Training will be provided to the successful candidate. An Electrical and/or Mechanical background & qualification is essential. Individuals may be required to be fully mobile across the UK and Europe to gain experience on the platform at other wind farms before site operations begin. Some of your key tasks will include but not be limited to: Active safety leadership when in the turbine and in the Wind Farm - ensure correct reporting of incidents and accidents, near misses and unsafe acts and conditions To lead or assist team in delivery of scheduled and unscheduled maintenance at site and preparation and execution of work packages / tasks All activities to be carried out in a safe, efficient and timely manner and Support technical supervision of critical tasks as required Develop and deliver technical and safety Tool Box Talk's and responsible for Tool maintenance and management and remote diagnosis of turbine faults Assist in control of any incidents on site in accordance with emergency response plan Support for the welfare of technicians whilst on site and escalation of any issues Ensure compliance with customer and contractual obligations whilst executing work packages / tasks. Guarantee compliance with site rules and regulations Maintain efficient timescales for delivery of service activities, assist in the creation of daily, weekly plans for site teams as in conjunction with Service Planner / Service Coordinator / Stores Operators if required Provide accurate time booking data and provide accurate reporting into and utilisation of Monitoring Operations and Registration System (MORS) database and other electronic workflow systems Onsite support for customer operational issues and site visits Work proactively with 3rd party technicians, contractors and sub-contractors and facilitate planning and execution of 3rd party work including Environmental, Health and Safety compliance What you need to make a difference A passion for renewable energy and a sense for the importance to lead the change. We are also looking for You will have practical experience of working with Microsoft Office applications and preferably SAP, Monitoring Operations and Registration System (MORS) and remote diagnostic tools Offshore experience is preferable but not essential You will be a competent individual who is able to work under pressure and as part of service technicians' team You will have the ability to work shifts at the project location This role also requires you to have some knowledge about health and safety legislations and demonstrating experience in reviewing & working with Risk Assessments and Method Statements Y ou will have an electrical/ Mechanical background and a comprehensive understanding and consistent ability to demonstrate your own competency levels as a Technician This role requires the person to reside within a 1-hour journey from the Eyemouth, Scotland. Must be able to commute to port call location in Eyemouth by own means of transport Please note that this role also requires shift working as per business needs. Due to the location of the role and the role requirements, the successful candidate must have a valid driving license In return of your commitment, we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organization Competitive Pension Scheme Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more. Empowering our people How do you imagine the future • Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That is why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology. # Associate Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits. We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
Apr 18, 2024
Full time
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation. Find out how you can make a difference at Siemens Gamesa: Working with us . How to contribute to our vision Do you want to be part of an industry that is striving to protect our planet from further damage • Do you hold safety above everything else • Can you challenge when you know something is wrong • We are looking for Maintenance / Trouble Shooter Technician to join Neart na Gaoithe Service Project, working out of Eyemouth, Scotland. Although Wind experience is preferred, it is not essential. Training will be provided to the successful candidate. An Electrical and/or Mechanical background & qualification is essential. Individuals may be required to be fully mobile across the UK and Europe to gain experience on the platform at other wind farms before site operations begin. Some of your key tasks will include but not be limited to: Active safety leadership when in the turbine and in the Wind Farm - ensure correct reporting of incidents and accidents, near misses and unsafe acts and conditions To lead or assist team in delivery of scheduled and unscheduled maintenance at site and preparation and execution of work packages / tasks All activities to be carried out in a safe, efficient and timely manner and Support technical supervision of critical tasks as required Develop and deliver technical and safety Tool Box Talk's and responsible for Tool maintenance and management and remote diagnosis of turbine faults Assist in control of any incidents on site in accordance with emergency response plan Support for the welfare of technicians whilst on site and escalation of any issues Ensure compliance with customer and contractual obligations whilst executing work packages / tasks. Guarantee compliance with site rules and regulations Maintain efficient timescales for delivery of service activities, assist in the creation of daily, weekly plans for site teams as in conjunction with Service Planner / Service Coordinator / Stores Operators if required Provide accurate time booking data and provide accurate reporting into and utilisation of Monitoring Operations and Registration System (MORS) database and other electronic workflow systems Onsite support for customer operational issues and site visits Work proactively with 3rd party technicians, contractors and sub-contractors and facilitate planning and execution of 3rd party work including Environmental, Health and Safety compliance What you need to make a difference A passion for renewable energy and a sense for the importance to lead the change. We are also looking for You will have practical experience of working with Microsoft Office applications and preferably SAP, Monitoring Operations and Registration System (MORS) and remote diagnostic tools Offshore experience is preferable but not essential You will be a competent individual who is able to work under pressure and as part of service technicians' team You will have the ability to work shifts at the project location This role also requires you to have some knowledge about health and safety legislations and demonstrating experience in reviewing & working with Risk Assessments and Method Statements Y ou will have an electrical/ Mechanical background and a comprehensive understanding and consistent ability to demonstrate your own competency levels as a Technician This role requires the person to reside within a 1-hour journey from the Eyemouth, Scotland. Must be able to commute to port call location in Eyemouth by own means of transport Please note that this role also requires shift working as per business needs. Due to the location of the role and the role requirements, the successful candidate must have a valid driving license In return of your commitment, we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organization Competitive Pension Scheme Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more. Empowering our people How do you imagine the future • Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That is why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology. # Associate Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits. We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) 12.67 per hour (rising to 14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to start a full-time, temporary to permanent role at a busy company that deals with commercial vehicle breakdowns within the UK. Initially, this is an office-based role; however, it will move to a hybrid role after 4 weeks and also move on to a shift pattern where you work an 8-hour shift within a 24-hour period on a rota system. You will be talking to commercial customers who have broken down, guiding them on next steps, recording details on a computer system, speaking to dealers, and ensuring the customers have a clear plan of action on how their vehicle is being recovered or repaired. It's a busy, fast-paced role where you need a cool head, excellent computer skills, a great telephone manner, and someone who can take charge of a situation and see a problem through to resolution. This role offers you: 40 paid hours per week. 12.67 per hour as a starting salary rising to 14.92 when on shifts. Weekly pay via SolviT Recruitment. Lots of support from a great management team. Job security - this is a VERY long-term agency contract. A nice career ladder to climb. APPLY NOW. If you feel that you are the perfect candidate, then please give Sharon Walsh - Fuller a call at SolviT Recruitment on (01455) (phone number removed). If you are not 100% sure and want us to review your CV, then please respond back to this advert and we will be in touch. Everyone will receive a reply, but please be aware that these are urgent roles based on site in Rugby, with a view to becoming hybrid after full training.
Apr 18, 2024
Seasonal
UK Breakdown Coordinator Rugby (hybrid after initial training) Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift) 12.67 per hour (rising to 14.92 after 4 weeks when on shifts) Full Time - Temporary to Permanent STOP : PLEASE READ THE JOB BEFORE APPLYING We are looking for a new Breakdown Coordinator / Customer Service person to start a full-time, temporary to permanent role at a busy company that deals with commercial vehicle breakdowns within the UK. Initially, this is an office-based role; however, it will move to a hybrid role after 4 weeks and also move on to a shift pattern where you work an 8-hour shift within a 24-hour period on a rota system. You will be talking to commercial customers who have broken down, guiding them on next steps, recording details on a computer system, speaking to dealers, and ensuring the customers have a clear plan of action on how their vehicle is being recovered or repaired. It's a busy, fast-paced role where you need a cool head, excellent computer skills, a great telephone manner, and someone who can take charge of a situation and see a problem through to resolution. This role offers you: 40 paid hours per week. 12.67 per hour as a starting salary rising to 14.92 when on shifts. Weekly pay via SolviT Recruitment. Lots of support from a great management team. Job security - this is a VERY long-term agency contract. A nice career ladder to climb. APPLY NOW. If you feel that you are the perfect candidate, then please give Sharon Walsh - Fuller a call at SolviT Recruitment on (01455) (phone number removed). If you are not 100% sure and want us to review your CV, then please respond back to this advert and we will be in touch. Everyone will receive a reply, but please be aware that these are urgent roles based on site in Rugby, with a view to becoming hybrid after full training.
FOSTER CARE ASSOCIATES (THE FCA) Role: Out Of Hours Support & Advice Co-Ordinator (Fostering) - Permanent Basic Salary: 28,000 Per Annum Dependent Upon Experience Shift Pattern: Evenings 5pm to 11pm and Weekends 9am to 11pm on a rotating shift pattern. Working Bank holidays and Christmas holidays on a rota basis is essential for this role Benefits: 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme & Medical Cash Plan Office Location: Home Based ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Supporting and advising our Foster Parents when incidents arise that cause concern and to ensure the correct procedures are followed and safeguarding is paramount. Be conversant with the wider support systems available within the wider Community and sign post accordingly Assist Polaris' companies with their duties by noting and reporting as appropriate Take full details of placement requirements from External Customers such as Local Authorities, Trusts and forward the details to the appropriate social worker Respond promptly and appropriately to all enquiries whilst on the Out of Hours service rota Accurate prioritisation and referral of enquiries to Qualified Social Worker Staff Support the on-call Social Worker with their duties Provision of excellent and prompt customer service to internal and external customers Be guided and led by the OOH Team Manager and when required attend regional Foster Carer Support Group Meetings To record all information received and any actions taken using the Charms system, ensuring that all updates/progress items are clearly indicated as occurring. Ensure all safeguarding matters are referred promptly to the OOH Qualified Social Worker Complete and follow through paperwork recordings and procedures in relation to Critical Incidents and Notifiable Events. YOU MUST HAVE: Experience in a social care role, ideally in a children's/young people's residential type setting; Experience of working with Foster Parents and / or families and children / young people A comprehensive working knowledge of relevant legislation and child safeguarding procedures The ability to produce a high standard of report writing For more information about this exciting new opportunity, please contact Dionne Treasure - Team Manager on (phone number removed). To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. INDCOMMP
Apr 18, 2024
Full time
FOSTER CARE ASSOCIATES (THE FCA) Role: Out Of Hours Support & Advice Co-Ordinator (Fostering) - Permanent Basic Salary: 28,000 Per Annum Dependent Upon Experience Shift Pattern: Evenings 5pm to 11pm and Weekends 9am to 11pm on a rotating shift pattern. Working Bank holidays and Christmas holidays on a rota basis is essential for this role Benefits: 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme & Medical Cash Plan Office Location: Home Based ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Supporting and advising our Foster Parents when incidents arise that cause concern and to ensure the correct procedures are followed and safeguarding is paramount. Be conversant with the wider support systems available within the wider Community and sign post accordingly Assist Polaris' companies with their duties by noting and reporting as appropriate Take full details of placement requirements from External Customers such as Local Authorities, Trusts and forward the details to the appropriate social worker Respond promptly and appropriately to all enquiries whilst on the Out of Hours service rota Accurate prioritisation and referral of enquiries to Qualified Social Worker Staff Support the on-call Social Worker with their duties Provision of excellent and prompt customer service to internal and external customers Be guided and led by the OOH Team Manager and when required attend regional Foster Carer Support Group Meetings To record all information received and any actions taken using the Charms system, ensuring that all updates/progress items are clearly indicated as occurring. Ensure all safeguarding matters are referred promptly to the OOH Qualified Social Worker Complete and follow through paperwork recordings and procedures in relation to Critical Incidents and Notifiable Events. YOU MUST HAVE: Experience in a social care role, ideally in a children's/young people's residential type setting; Experience of working with Foster Parents and / or families and children / young people A comprehensive working knowledge of relevant legislation and child safeguarding procedures The ability to produce a high standard of report writing For more information about this exciting new opportunity, please contact Dionne Treasure - Team Manager on (phone number removed). To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. INDCOMMP
Lead Operations Technician Offshore North Sea 2/2/2/4 rotation The role Responsible for ensuring that all tasks near to and activities on key equipment are carried out in line with the safety procedures and guidelines, in compliance with legislation and Client policy process & procedures. Responsibilities Permit Co-Ordinator / Control Room Operator Ensuring that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and Client HSES Procedures. Ensure asset is operated and maintained in compliance with the Asset Safety case. Direct and control all activities in compliance with the Client systems of work. Drive improvements in standards, safety and environmental performance & promote a strong Safety Culture. Ensure Asset annual safety, production, environmental and operational goals are met. Has a responsibility to set the standard(s) & ensure that work is completed in the correct manner. Develop robust relationships with peers onshore & offshore. Hold and Emergency Duty as required by the platform station bill. Areas of Accountability, Responsibility and Competence: Permit Co-Ordinator / Control Room Operator Act as a member of the Asset Operations Team in ensuring safe reliable production in compliance with Client policy, process, procedures and Life Saving Rules. Control all Operations & Maintenance activities in accordance with Client processes & procedures. Responsible for the safe and efficient execution of all planned and corrective i maintenance activities in compliance with legislation and Client policy process & procedures. Contribute towards safe systems of work - e.g Permit To Work, Isolations, WICS, Control of inhibits, Flange management (i.e. maintain records & system in accordance with the procedure). Preparation of work scopes including preventive, corrective, projects etc to support and deliver including but not limited to permit preparation, resources (including enablers), materials, equipment/tools etc. Actively supervise safety and environmental critical activity using appropriate tools (Safety Observations, Field Verification etc.). Attain and maintain all required competency elements. Provide support, and where required, supervision, as directed by asset management as a member of the operations team. Actively coach & develop the team primarily to ensure operating integrity but also to provide a stream of individuals with future potential. Qualifications Have a recognised engineering qualifications related to Process operations (OND/ONC/HNC/HND/Degree). Experience Proven experience within the Oil and Gas or Petrochemical Industries. Sound understanding of Control of Work systems and Client Policies and Procedures. Skills Effective problem solver who seeks solutions in line with our values. Be proactive, use initiative, self-driven and result orientated. Ability to positively impact operating performance and the delivery of bottom-line contribution. Strong communication, collaboration with stakeholders / vendors and well-developed team-working skills. Motivates, coaches and supports peers and colleagues with a specific focus on our apprentices. Permit Co-Ordinator Act as both verifier and issuer within the Client Control of Work System. Ensure all due diligence and verification has been completed on all permits and isolations. Ensure that all SIMOPS considerations have been made and area cumulative risk has been considered before issuing permits. Act as custodian of, and maintain administrative control of, the P-vision software. Lead the daily permit review meeting. Work closely with work co-ordinator and discipline supervision to ensure appropriate site visits have taken place prior to permit submissions. Act as custodian for Joint Integrity Management alongside the Maintenance and Operations Supervisors. Control Room Operator Operate all plant and equipment within existing parameters in accordance with current policies and procedures. Maximise production, minimise losses safely. Working closely with onshore Production Delivery team to ensure wells are operated within approved well operating guidelines. Maintain and complete accurate shift handovers and logs. Attain and maintain CRO MOME certification. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Apr 18, 2024
Full time
Lead Operations Technician Offshore North Sea 2/2/2/4 rotation The role Responsible for ensuring that all tasks near to and activities on key equipment are carried out in line with the safety procedures and guidelines, in compliance with legislation and Client policy process & procedures. Responsibilities Permit Co-Ordinator / Control Room Operator Ensuring that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and Client HSES Procedures. Ensure asset is operated and maintained in compliance with the Asset Safety case. Direct and control all activities in compliance with the Client systems of work. Drive improvements in standards, safety and environmental performance & promote a strong Safety Culture. Ensure Asset annual safety, production, environmental and operational goals are met. Has a responsibility to set the standard(s) & ensure that work is completed in the correct manner. Develop robust relationships with peers onshore & offshore. Hold and Emergency Duty as required by the platform station bill. Areas of Accountability, Responsibility and Competence: Permit Co-Ordinator / Control Room Operator Act as a member of the Asset Operations Team in ensuring safe reliable production in compliance with Client policy, process, procedures and Life Saving Rules. Control all Operations & Maintenance activities in accordance with Client processes & procedures. Responsible for the safe and efficient execution of all planned and corrective i maintenance activities in compliance with legislation and Client policy process & procedures. Contribute towards safe systems of work - e.g Permit To Work, Isolations, WICS, Control of inhibits, Flange management (i.e. maintain records & system in accordance with the procedure). Preparation of work scopes including preventive, corrective, projects etc to support and deliver including but not limited to permit preparation, resources (including enablers), materials, equipment/tools etc. Actively supervise safety and environmental critical activity using appropriate tools (Safety Observations, Field Verification etc.). Attain and maintain all required competency elements. Provide support, and where required, supervision, as directed by asset management as a member of the operations team. Actively coach & develop the team primarily to ensure operating integrity but also to provide a stream of individuals with future potential. Qualifications Have a recognised engineering qualifications related to Process operations (OND/ONC/HNC/HND/Degree). Experience Proven experience within the Oil and Gas or Petrochemical Industries. Sound understanding of Control of Work systems and Client Policies and Procedures. Skills Effective problem solver who seeks solutions in line with our values. Be proactive, use initiative, self-driven and result orientated. Ability to positively impact operating performance and the delivery of bottom-line contribution. Strong communication, collaboration with stakeholders / vendors and well-developed team-working skills. Motivates, coaches and supports peers and colleagues with a specific focus on our apprentices. Permit Co-Ordinator Act as both verifier and issuer within the Client Control of Work System. Ensure all due diligence and verification has been completed on all permits and isolations. Ensure that all SIMOPS considerations have been made and area cumulative risk has been considered before issuing permits. Act as custodian of, and maintain administrative control of, the P-vision software. Lead the daily permit review meeting. Work closely with work co-ordinator and discipline supervision to ensure appropriate site visits have taken place prior to permit submissions. Act as custodian for Joint Integrity Management alongside the Maintenance and Operations Supervisors. Control Room Operator Operate all plant and equipment within existing parameters in accordance with current policies and procedures. Maximise production, minimise losses safely. Working closely with onshore Production Delivery team to ensure wells are operated within approved well operating guidelines. Maintain and complete accurate shift handovers and logs. Attain and maintain CRO MOME certification. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Are you looking for a part-time role within the Recruitment Industry? This opportunity offers flexible working - around 20-25hrs per week supporting a team of three Industrial bias recruiters who are run off their feet! The office culture is supportive, friendly and with a strong team ethic where you all pull together to provide a first class service to all clients and candidates. You will be assisting with the running of a busy temp plan which provides immediate need to supply temporary workers at sometimes what can be a very demanding timescale. This means every day is different and your support is paramount and plays a vital part of their success. You will be involved in registering candidates, obtaining reference, RTW documents, placing job adverts on various platforms and ultimately gaining candidate availability to fill as many shifts as is possible - without the need to back-fill, ensure a great success rate - first time, every time. This is a quick paced environment which needs a great listener, a keen eye for detail and sharp mind set to be reactive and on - the - ball whilst been positive, helpful and supportive with an outgoing, friendly and approachable manner. Applications are invited from experienced administrators/support staff who are used to demanding working environment which are forever-changing. If you already know temp recruitment processes & legislation and all the responsibilities, this is advantageous. Key IT skills, organisation and communication skills are all needed to aid your success. There is free parking right outside the office as the office is on a modern business park on the outskirts of Sheffield Centre. Which days/hrs you can work can be flexible and considered on a case by case basis - we are looking for 20-25hrs roughly and a salary equivalent to around 15ph hr plus discretionary bonus and benefits. If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
Apr 18, 2024
Full time
Are you looking for a part-time role within the Recruitment Industry? This opportunity offers flexible working - around 20-25hrs per week supporting a team of three Industrial bias recruiters who are run off their feet! The office culture is supportive, friendly and with a strong team ethic where you all pull together to provide a first class service to all clients and candidates. You will be assisting with the running of a busy temp plan which provides immediate need to supply temporary workers at sometimes what can be a very demanding timescale. This means every day is different and your support is paramount and plays a vital part of their success. You will be involved in registering candidates, obtaining reference, RTW documents, placing job adverts on various platforms and ultimately gaining candidate availability to fill as many shifts as is possible - without the need to back-fill, ensure a great success rate - first time, every time. This is a quick paced environment which needs a great listener, a keen eye for detail and sharp mind set to be reactive and on - the - ball whilst been positive, helpful and supportive with an outgoing, friendly and approachable manner. Applications are invited from experienced administrators/support staff who are used to demanding working environment which are forever-changing. If you already know temp recruitment processes & legislation and all the responsibilities, this is advantageous. Key IT skills, organisation and communication skills are all needed to aid your success. There is free parking right outside the office as the office is on a modern business park on the outskirts of Sheffield Centre. Which days/hrs you can work can be flexible and considered on a case by case basis - we are looking for 20-25hrs roughly and a salary equivalent to around 15ph hr plus discretionary bonus and benefits. If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.