Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Apr 18, 2024
Full time
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Join Howdens and Launch Your Career as an Apprentice Warehouse Person At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023. The Opportunity: Apprentice Warehouse Person As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Apprentice Warehouse Person role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 2 Supply Warehousing and Storage Apprenticeship. The program typically spans 12 to 15 months. Responsibilities: As a Warehouse Person, you will play a pivotal role in maintaining our 'in stock' business model in one of our local depots. Your key responsibilities will include: Engaging with customers in a courteous, professional, and knowledgeable manner. Ensuring effective stock maintenance, adhering to strict health and safety regulations, and delivering exceptional customer service. Maintaining general housekeeping duties, including stock rotation, cleanliness, and tidiness, in compliance with Health & Safety guidelines. Conducting security and compliance checks on incoming stock and outgoing orders, with a strong focus on accuracy. Performing daily checks on the forklift truck and other mechanical equipment, promptly reporting any defects to the Depot Manager. Requirements: We are looking for people with the following qualities who want to learn new skills in a warehouse environment: Excellent attention to detail. Ability to work autonomously and use own initiative. Strong communication skills. Effective planning and organising abilities. Capability to prioritise and manage own workload effectively. A strong desire for continuous personal and professional development. The right to work in the UK and related evidence Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit (url removed) to see our non-apprenticeship opportunities. The Apprenticeship: Warehousing and Storage Level 2 - Intermediate Apprenticeship Training provided by in house Learning & Development Team Support from external training provider 12-15 Month programme (Essential Skills offered - Reading, Writing, Maths, IT) Rewards and Benefits: We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive: A competitive £15,000 salary. Paid holiday entitlement. A generous matched contribution Pension Scheme. Team incentives and outings. Staff discount on Howdens products About Us: Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Apr 18, 2024
Full time
Join Howdens and Launch Your Career as an Apprentice Warehouse Person At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023. The Opportunity: Apprentice Warehouse Person As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Apprentice Warehouse Person role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 2 Supply Warehousing and Storage Apprenticeship. The program typically spans 12 to 15 months. Responsibilities: As a Warehouse Person, you will play a pivotal role in maintaining our 'in stock' business model in one of our local depots. Your key responsibilities will include: Engaging with customers in a courteous, professional, and knowledgeable manner. Ensuring effective stock maintenance, adhering to strict health and safety regulations, and delivering exceptional customer service. Maintaining general housekeeping duties, including stock rotation, cleanliness, and tidiness, in compliance with Health & Safety guidelines. Conducting security and compliance checks on incoming stock and outgoing orders, with a strong focus on accuracy. Performing daily checks on the forklift truck and other mechanical equipment, promptly reporting any defects to the Depot Manager. Requirements: We are looking for people with the following qualities who want to learn new skills in a warehouse environment: Excellent attention to detail. Ability to work autonomously and use own initiative. Strong communication skills. Effective planning and organising abilities. Capability to prioritise and manage own workload effectively. A strong desire for continuous personal and professional development. The right to work in the UK and related evidence Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit (url removed) to see our non-apprenticeship opportunities. The Apprenticeship: Warehousing and Storage Level 2 - Intermediate Apprenticeship Training provided by in house Learning & Development Team Support from external training provider 12-15 Month programme (Essential Skills offered - Reading, Writing, Maths, IT) Rewards and Benefits: We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive: A competitive £15,000 salary. Paid holiday entitlement. A generous matched contribution Pension Scheme. Team incentives and outings. Staff discount on Howdens products About Us: Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Permanent - Full Time 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for an Assistant Site Manager to join a dynamic Partnership team. As an Assistant Site Manager, you will support the Site Manager to ensure construction is completed safely, to specification, within agreed timescales and cost parameters as well as to Lovell quality standards. You will be able to demonstrate a proactive attitude towards achieving successful outcomes in the following key areas: Production and programme NHBC Reportable items (RIs) Implementations and maintaining of LIMS and Quality control Cost control and project specific KPIs Site set up and presentation and maintaining for contract duration Material delivery and control Sales/customer liaison Liaison with external agencies Health, safety and environment Co-ordinate drawings and specifications Assist with compliance of contractual obligations Effective communication with project team Working relationships on site Candidates will have previous experience within the industry. You will ideally have up to date knowledge of health and safety responsibilities and building legislation, especially NHBC requirements, with experience of working within a trade background. Above all you will have excellent communication and organisational skills, an understanding of good customer service skills, and the ability to work on your own initiative as well as part of a team. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Apr 18, 2024
Full time
Permanent - Full Time 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for an Assistant Site Manager to join a dynamic Partnership team. As an Assistant Site Manager, you will support the Site Manager to ensure construction is completed safely, to specification, within agreed timescales and cost parameters as well as to Lovell quality standards. You will be able to demonstrate a proactive attitude towards achieving successful outcomes in the following key areas: Production and programme NHBC Reportable items (RIs) Implementations and maintaining of LIMS and Quality control Cost control and project specific KPIs Site set up and presentation and maintaining for contract duration Material delivery and control Sales/customer liaison Liaison with external agencies Health, safety and environment Co-ordinate drawings and specifications Assist with compliance of contractual obligations Effective communication with project team Working relationships on site Candidates will have previous experience within the industry. You will ideally have up to date knowledge of health and safety responsibilities and building legislation, especially NHBC requirements, with experience of working within a trade background. Above all you will have excellent communication and organisational skills, an understanding of good customer service skills, and the ability to work on your own initiative as well as part of a team. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Join Howdens and Launch Your Career as an Apprentice Warehouse Person At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023. The Opportunity: Apprentice Warehouse Person As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Apprentice Warehouse Person role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a SQCF Level 6 - Warehousing & Storage Apprenticeship. The program typically spans 13 months. Responsibilities: As a Warehouse Person, you will play a pivotal role in maintaining our 'in stock' business model in one of our local depots. Your key responsibilities will include: Engaging with customers in a courteous, professional, and knowledgeable manner. Ensuring effective stock maintenance, adhering to strict health and safety regulations, and delivering exceptional customer service. Maintaining general housekeeping duties, including stock rotation, cleanliness, and tidiness, in compliance with Health & Safety guidelines. Conducting security and compliance checks on incoming stock and outgoing orders, with a strong focus on accuracy. Performing daily checks on the forklift truck and other mechanical equipment, promptly reporting any defects to the Depot Manager. Requirements: We are looking for people with the following qualities who want to learn new skills in a warehouse environment: Excellent attention to detail. Ability to work autonomously and use own initiative. Strong communication skills. Effective planning and organising abilities. Capability to prioritise and manage own workload effectively. A strong desire for continuous personal and professional development. The right to work in the UK and related evidence Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit (url removed) to see our non-apprenticeship opportunities. The Apprenticeship: SQCF Level 6 - Warehousing & Storage Apprenticeship Training provided by our in-house Learning & Development Team Support from external training providers. A 13-month program Rewards and Benefits: We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive: A competitive £15,000 salary. Paid holiday entitlement. A generous matched contribution Pension Scheme. Team incentives and outings. Staff discount on Howdens products About Us: Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Apr 18, 2024
Full time
Join Howdens and Launch Your Career as an Apprentice Warehouse Person At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023. The Opportunity: Apprentice Warehouse Person As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Apprentice Warehouse Person role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a SQCF Level 6 - Warehousing & Storage Apprenticeship. The program typically spans 13 months. Responsibilities: As a Warehouse Person, you will play a pivotal role in maintaining our 'in stock' business model in one of our local depots. Your key responsibilities will include: Engaging with customers in a courteous, professional, and knowledgeable manner. Ensuring effective stock maintenance, adhering to strict health and safety regulations, and delivering exceptional customer service. Maintaining general housekeeping duties, including stock rotation, cleanliness, and tidiness, in compliance with Health & Safety guidelines. Conducting security and compliance checks on incoming stock and outgoing orders, with a strong focus on accuracy. Performing daily checks on the forklift truck and other mechanical equipment, promptly reporting any defects to the Depot Manager. Requirements: We are looking for people with the following qualities who want to learn new skills in a warehouse environment: Excellent attention to detail. Ability to work autonomously and use own initiative. Strong communication skills. Effective planning and organising abilities. Capability to prioritise and manage own workload effectively. A strong desire for continuous personal and professional development. The right to work in the UK and related evidence Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit (url removed) to see our non-apprenticeship opportunities. The Apprenticeship: SQCF Level 6 - Warehousing & Storage Apprenticeship Training provided by our in-house Learning & Development Team Support from external training providers. A 13-month program Rewards and Benefits: We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive: A competitive £15,000 salary. Paid holiday entitlement. A generous matched contribution Pension Scheme. Team incentives and outings. Staff discount on Howdens products About Us: Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
A Data Platform Product Manager required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. You will be required to build strong relationships across the client and use a strong commercial mindset and data expertise to define and execute the roadmap and backlog for the data engineering and products. Experience should include: Significant experience 3 years+ as a data business partner/manager/product owner/data analyst or technical business analyst in a data platform domain Be an experienced subject matter expert within the data platform domain, with strong technical knowledge and demonstrable passion, including understanding on (some of): Data lakes, data marts, data warehousing (Azure Data Bricks, Azure Data Factory, Azure Synapse, HD Insight) SQL, NoSQL and Graph databases Processing structured and unstructured data, data models, single customer view Enterprise Datamodelling Data schemas and knowledge of schema methods (YAML, XML, etc) Data visualization tools eg Tableau, QlikView, Looker, MS PowerBI Data science, machine learning & AI Data compliance standards and regulations: PII, GDPR, CCPA, etc Experience of handling PII datasets and operationalising DSAR Experience of ETL processes and governance Appropriate use of data cleansing techniques and tools Demonstrable experience creating and managing backlogs to meet strategic objectives Articulate, able to create concise requirements, epics, stories with clear acceptance criteria Effective understanding of business and product priorities, adapting recommendations/opportunities to meet that strategy. Prioritisation skills to handle fast paced dynamic environment Data literate, understanding how data can be structured and manipulated to enhance the customer proposition Technically astute, with a good knowledge of engineering processes and frameworks. Able to constructively challenge at a technical design level. Demonstrates self-development in this area. Professional experience in troubleshooting, operating or developing data-driven applications connected to relational databases, XML sources, web services, flat file, and data driven Back End systems Experience operating within data mgmt. and governance processes
Apr 18, 2024
Full time
A Data Platform Product Manager required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. You will be required to build strong relationships across the client and use a strong commercial mindset and data expertise to define and execute the roadmap and backlog for the data engineering and products. Experience should include: Significant experience 3 years+ as a data business partner/manager/product owner/data analyst or technical business analyst in a data platform domain Be an experienced subject matter expert within the data platform domain, with strong technical knowledge and demonstrable passion, including understanding on (some of): Data lakes, data marts, data warehousing (Azure Data Bricks, Azure Data Factory, Azure Synapse, HD Insight) SQL, NoSQL and Graph databases Processing structured and unstructured data, data models, single customer view Enterprise Datamodelling Data schemas and knowledge of schema methods (YAML, XML, etc) Data visualization tools eg Tableau, QlikView, Looker, MS PowerBI Data science, machine learning & AI Data compliance standards and regulations: PII, GDPR, CCPA, etc Experience of handling PII datasets and operationalising DSAR Experience of ETL processes and governance Appropriate use of data cleansing techniques and tools Demonstrable experience creating and managing backlogs to meet strategic objectives Articulate, able to create concise requirements, epics, stories with clear acceptance criteria Effective understanding of business and product priorities, adapting recommendations/opportunities to meet that strategy. Prioritisation skills to handle fast paced dynamic environment Data literate, understanding how data can be structured and manipulated to enhance the customer proposition Technically astute, with a good knowledge of engineering processes and frameworks. Able to constructively challenge at a technical design level. Demonstrates self-development in this area. Professional experience in troubleshooting, operating or developing data-driven applications connected to relational databases, XML sources, web services, flat file, and data driven Back End systems Experience operating within data mgmt. and governance processes
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Governance and Compliance Manager Vacancy Salary Up to £50,000 per annum Vacancy Location Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time Are you an experienced Governance professional looking for an exciting new role within an organisation committed to improving lives? Are you passionate about all things governance and compliance? If so, our Governance and Compliance Manager role could be the perfect job for you Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that builds great foundations for our customers, our Governance and Compliance team are critical to ensuring we re on the right path and comply with all legal and regulatory requirements. They also play a vital role in ensuring the organisation is well governed through a highly effective Board and robust governance arrangements. As we face significant regulatory change within the Social Housing sector, we are seeking a dynamic, thorough and strategic-minded Governance and Compliance Manager to support this work. Leading a team of 5, as Governance and Compliance Manager you will play a pivotal role in ensuring the integrity and effectiveness of our governance and compliance frameworks. You will work alongside the Director of Governance and Compliance to deliver a first class company secretariat service, providing advice and guidance to the Board and Senior Teams on all regulatory matters. You will be key to ensuring our Boards and Committees are effectively serviced through excellent Board administration and support. This is a hugely exciting time to join Longhurst Group not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. This opportunity gives you the chance to ensure continued compliance across the Group whilst helping to shape the future direction of the governance and compliance function. The role is a hybrid position, contracted to 36.25 hours per week. To us, this means some time working from home with an expectation of some presence in either our Rushden, Peterborough or Boston office on a weekly basis (we are open to discussion around how this is built into working weeks). A large portion of our Governance and Compliance team are hybrid workers across our geography too. In order to be successful in this role, you will require significant experience of working in a regulated environment, be a confident communicator working up to Board level and ideally have knowledge of the Social Housing sector. Our Governance and Compliance Manager opportunity would be ideal for a governance or compliance professional wishing to expand or bring their knowledge to a large, complex and rewarding organisation. We welcome candidates to get in touch for a confidential discussion to find out more or apply for consideration below. What you receive from us A competitive 28-day annual leave entitlement plus bank holidays Pension Scheme with contributions matched by us up to 6.65% Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
Apr 18, 2024
Full time
Governance and Compliance Manager Vacancy Salary Up to £50,000 per annum Vacancy Location Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time Are you an experienced Governance professional looking for an exciting new role within an organisation committed to improving lives? Are you passionate about all things governance and compliance? If so, our Governance and Compliance Manager role could be the perfect job for you Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that builds great foundations for our customers, our Governance and Compliance team are critical to ensuring we re on the right path and comply with all legal and regulatory requirements. They also play a vital role in ensuring the organisation is well governed through a highly effective Board and robust governance arrangements. As we face significant regulatory change within the Social Housing sector, we are seeking a dynamic, thorough and strategic-minded Governance and Compliance Manager to support this work. Leading a team of 5, as Governance and Compliance Manager you will play a pivotal role in ensuring the integrity and effectiveness of our governance and compliance frameworks. You will work alongside the Director of Governance and Compliance to deliver a first class company secretariat service, providing advice and guidance to the Board and Senior Teams on all regulatory matters. You will be key to ensuring our Boards and Committees are effectively serviced through excellent Board administration and support. This is a hugely exciting time to join Longhurst Group not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. This opportunity gives you the chance to ensure continued compliance across the Group whilst helping to shape the future direction of the governance and compliance function. The role is a hybrid position, contracted to 36.25 hours per week. To us, this means some time working from home with an expectation of some presence in either our Rushden, Peterborough or Boston office on a weekly basis (we are open to discussion around how this is built into working weeks). A large portion of our Governance and Compliance team are hybrid workers across our geography too. In order to be successful in this role, you will require significant experience of working in a regulated environment, be a confident communicator working up to Board level and ideally have knowledge of the Social Housing sector. Our Governance and Compliance Manager opportunity would be ideal for a governance or compliance professional wishing to expand or bring their knowledge to a large, complex and rewarding organisation. We welcome candidates to get in touch for a confidential discussion to find out more or apply for consideration below. What you receive from us A competitive 28-day annual leave entitlement plus bank holidays Pension Scheme with contributions matched by us up to 6.65% Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
Salary: 37,573 - 39,550 The Property Services delivery team is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of work to customer?s homes following complaints, disrepair cases or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, Housing Teams and the Property Desk. For the first three months, this position will have a slightly different lens to what is described above and will be based in Twickenham; the details of this will be discussed at interview but will essentially involve triaging live complaints and working with the incumbent contractors to prioritise complaint action workload. Thereafter, the role will move to a permanent base in Bracknell with some travel within the Home Counties expected and this is when the primary job function will start. Responsibilities & Outcomes Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. Building and maintaining strong relationships with individual Metworks and Compliance teams and other Directorates to enable effective dialogue exchange between departments. Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way Ensure standards for customer experience across the whole customer journey are met. Attend residents? associations and one-off meetings working closely with members of the Property Services Delivery Team Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents and tenants. To positively promote the work of the team so its remit is understood and has the widest possible impact. Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences To meet our commitment to providing safe, high quality services to our customers we will complete a basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Please be advised that this role requires a full clean driving licence with access to a vehicle Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Salary: 37,573 - 39,550 The Property Services delivery team is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of work to customer?s homes following complaints, disrepair cases or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, Housing Teams and the Property Desk. For the first three months, this position will have a slightly different lens to what is described above and will be based in Twickenham; the details of this will be discussed at interview but will essentially involve triaging live complaints and working with the incumbent contractors to prioritise complaint action workload. Thereafter, the role will move to a permanent base in Bracknell with some travel within the Home Counties expected and this is when the primary job function will start. Responsibilities & Outcomes Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. Building and maintaining strong relationships with individual Metworks and Compliance teams and other Directorates to enable effective dialogue exchange between departments. Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way Ensure standards for customer experience across the whole customer journey are met. Attend residents? associations and one-off meetings working closely with members of the Property Services Delivery Team Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents and tenants. To positively promote the work of the team so its remit is understood and has the widest possible impact. Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences To meet our commitment to providing safe, high quality services to our customers we will complete a basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Please be advised that this role requires a full clean driving licence with access to a vehicle Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Business Development Manager UK (Remote) 30,000 - 40,000 + Uncapped Commission + Car Allowance We are working with a worldwide freight forwarding specialist who are looking for a BDM to join their business with the opportunity to make uncapped commission from day 1. They are providing a chance to work remotely across the entire UK. You'll also get to oversee the entire sales process by managing leads and pipelines effectively. What you'll do: Proactively identify and reach out to new customers through calls and face to face visits. To work towards a personal KPI target of new business. Demonstrate and present proposals of the services to customers. Negotiate and pursue revenue opportunities with new and existing customers. Maintain strong relationships with existing clients. Actively recognise and manage a constant pipeline and leads of potential new customers. Experience Minimum of 2 years experience in field sales Knowledge of the freight forwarding logistics industry Proven track record of exceeding targets and driving revenue growth. Strong relationship management skills. Self-motivated and target driven Excellent time management and organisational skills. Strong negotiation skills Package: (phone number removed) Car allowance Uncapped commission Hybrid/ Remote flexible working Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.
Apr 18, 2024
Full time
Business Development Manager UK (Remote) 30,000 - 40,000 + Uncapped Commission + Car Allowance We are working with a worldwide freight forwarding specialist who are looking for a BDM to join their business with the opportunity to make uncapped commission from day 1. They are providing a chance to work remotely across the entire UK. You'll also get to oversee the entire sales process by managing leads and pipelines effectively. What you'll do: Proactively identify and reach out to new customers through calls and face to face visits. To work towards a personal KPI target of new business. Demonstrate and present proposals of the services to customers. Negotiate and pursue revenue opportunities with new and existing customers. Maintain strong relationships with existing clients. Actively recognise and manage a constant pipeline and leads of potential new customers. Experience Minimum of 2 years experience in field sales Knowledge of the freight forwarding logistics industry Proven track record of exceeding targets and driving revenue growth. Strong relationship management skills. Self-motivated and target driven Excellent time management and organisational skills. Strong negotiation skills Package: (phone number removed) Car allowance Uncapped commission Hybrid/ Remote flexible working Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.
Single Homeless Project has an opportunity for a Team Manager to join and work in our team based in London. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £34,996.44 and rising incrementally to £37,425.16 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Team Manager role: As our Team Manager , you will join an experienced management team to help ensure the delivery of effective and person-centred support services. You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes. You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration. Skills and experience we're looking for in our Team Manager: An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively. Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A good and current understanding of safeguarding issues and procedures Experience working as part of a multi-agency partnership to address complex problems and bring about positive change Resilience and determination to overcome obstacles and find creative solutions. An approach that is analytical, and person-centred, rooted in a strengths and recovery model. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: 1st May 2024 at Midnight Interview date: 8th May 2024 via Microsoft Team Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Team Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Apr 18, 2024
Full time
Single Homeless Project has an opportunity for a Team Manager to join and work in our team based in London. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £34,996.44 and rising incrementally to £37,425.16 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Team Manager role: As our Team Manager , you will join an experienced management team to help ensure the delivery of effective and person-centred support services. You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes. You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration. Skills and experience we're looking for in our Team Manager: An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively. Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A good and current understanding of safeguarding issues and procedures Experience working as part of a multi-agency partnership to address complex problems and bring about positive change Resilience and determination to overcome obstacles and find creative solutions. An approach that is analytical, and person-centred, rooted in a strengths and recovery model. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: 1st May 2024 at Midnight Interview date: 8th May 2024 via Microsoft Team Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Team Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Title: Grounds Maintenance Contract Manager Category: Horticulture/Grounds Maintenance/Ecology Location: Pontefract, West Yorkshire Salary: £30,000 depending on experience About the Company: Meadfleet are a land-owning quality open space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value on our developments. Our simple principle is to deliver effective, high quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The contract manager will be responsible for developments throughout the Northeast. This is an ideal step up from an experienced grounds maintenance operative/supervisor looking to take a managerial position off the tools, or for an individual at graduate level keen to progress in habitat management. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care; working to enhance and create additional habitats whilst engaging residents in the journey. Via initiatives such as our Award-Winning Bee Friendly Campaign we have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities: To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, this will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and health and safety requirements are met Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills Producing monthly reports to the operations manager for your region Inspecting playground equipment (training provided) and arranging necessary repairs Liaising with residents and responding to their queries delivering excellent customer service Following Meadfleet best practice guidelines Be self-motivated, and identify opportunities for amenity and biodiversity improvements Requirements of the Grounds Maintenance Contract Manager: Hold a degree in one of the following fields: horticulture, ecology, or conservation; or Experience in a similar role OR 3 years working at the operative/supervisory level of grounds maintenance A full, clean driving licence Ability to prioritise, problem solve and manage both short term and long-term aspirations for a given development Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance Effective communication skills when liaising with residents and sub-contractors Excellent organisational skills A good understanding and use of IT Ecological credentials or a keen interest would be desirable Grounds Maintenance Contract Manager Benefits: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. All offers of employment will be made conditional upon the receipt of these checks being satisfactorily confirmed and receipt of two references. If you meet the requirements and feel that this role is right for you, please apply today with your CV and a covering letter.
Apr 18, 2024
Full time
Title: Grounds Maintenance Contract Manager Category: Horticulture/Grounds Maintenance/Ecology Location: Pontefract, West Yorkshire Salary: £30,000 depending on experience About the Company: Meadfleet are a land-owning quality open space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value on our developments. Our simple principle is to deliver effective, high quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The contract manager will be responsible for developments throughout the Northeast. This is an ideal step up from an experienced grounds maintenance operative/supervisor looking to take a managerial position off the tools, or for an individual at graduate level keen to progress in habitat management. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care; working to enhance and create additional habitats whilst engaging residents in the journey. Via initiatives such as our Award-Winning Bee Friendly Campaign we have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities: To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, this will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and health and safety requirements are met Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills Producing monthly reports to the operations manager for your region Inspecting playground equipment (training provided) and arranging necessary repairs Liaising with residents and responding to their queries delivering excellent customer service Following Meadfleet best practice guidelines Be self-motivated, and identify opportunities for amenity and biodiversity improvements Requirements of the Grounds Maintenance Contract Manager: Hold a degree in one of the following fields: horticulture, ecology, or conservation; or Experience in a similar role OR 3 years working at the operative/supervisory level of grounds maintenance A full, clean driving licence Ability to prioritise, problem solve and manage both short term and long-term aspirations for a given development Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance Effective communication skills when liaising with residents and sub-contractors Excellent organisational skills A good understanding and use of IT Ecological credentials or a keen interest would be desirable Grounds Maintenance Contract Manager Benefits: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. All offers of employment will be made conditional upon the receipt of these checks being satisfactorily confirmed and receipt of two references. If you meet the requirements and feel that this role is right for you, please apply today with your CV and a covering letter.
We have a fantastic opportunity for an Assistant Site Manager to join our team within Vistry East Anglia across our Willow Woods site in Ely, Cambridgeshire. As our Assistant Site Manager you will support the Site Manager in the day to day control of the site, management and delivery of project works and in the day to day management and delivery of a larger scale housing project. We are looking for a driven individual from a solid build background to support the Site Manager with the successful delivery of this design and build site to completion. With existing sites already live in the Cambridgeshire region, and a huge amount of secured pipeline work, you should be looking to join our business with a view to understand our partnerships model and expect to progress to Site Manager in the near future. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Self-sufficient, can work independently and can deliver projects with some support from visiting Contracts Manager. A solid builder that can identify problems, communicate solutions, and ultimately drive the project to completion to an agreed programme Be hands on, boots on site and interacting with the trades and their supervision Able to work on any project secured by the business within a reasonable locality. Job is site based and Reporting to Contracts Manager SMSTS, CSCS, First Aid, Scaffold inspection qualification More about the Assistant Site Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the safety policy Working safely, stopping work if unsafe and speaking up to address any safety concerns Participate in safety initiatives Maintain site cleanliness and presentation on site at all times Responsibility for the successful completion of the overall project and to lead by example in all that they do, managing the day-to-day delivery of construction project, quality, time, procurement, contractors Manage sub-contractors, including monitoring of contractor attendance and progress; provide direct instruction and support as necessary such that contractual arrangements are achieved Follow Vistry site procedures and maintain all daily, weekly, and monthly site paperwork as is required to be audit compliant Involved with the management of internal/external design team/consultants to meet project deadlines under supervision from a Contract Manager Produces and regularly reviews short term programmes in line with the overall project programme (including procurement & Design & Build) to ensure completion on time under the supervision of Contract Manager Ensure that detailed plans are available commensurate with the overall project plan such that material/resources/supply chain can be delivered to meet scheduled deadlines Appreciate the commercial implications and drivers within the construction process and incorporate these into decision making working closely with the project Surveyor Liaise with Contract Manager to ensure that they are fully aware of project progress and is notified of all financial, specification and time risks ensuring that all additional work is identified Embrace learning and development opportunities that are available within a progressive company Understand and carry out the role specific requirements of procedures and help to identify opportunities for improvement Understand those sustainable practices relevant to your role, helping to identify opportunities for improvement Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a fantastic opportunity for an Assistant Site Manager to join our team within Vistry East Anglia across our Willow Woods site in Ely, Cambridgeshire. As our Assistant Site Manager you will support the Site Manager in the day to day control of the site, management and delivery of project works and in the day to day management and delivery of a larger scale housing project. We are looking for a driven individual from a solid build background to support the Site Manager with the successful delivery of this design and build site to completion. With existing sites already live in the Cambridgeshire region, and a huge amount of secured pipeline work, you should be looking to join our business with a view to understand our partnerships model and expect to progress to Site Manager in the near future. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Self-sufficient, can work independently and can deliver projects with some support from visiting Contracts Manager. A solid builder that can identify problems, communicate solutions, and ultimately drive the project to completion to an agreed programme Be hands on, boots on site and interacting with the trades and their supervision Able to work on any project secured by the business within a reasonable locality. Job is site based and Reporting to Contracts Manager SMSTS, CSCS, First Aid, Scaffold inspection qualification More about the Assistant Site Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the safety policy Working safely, stopping work if unsafe and speaking up to address any safety concerns Participate in safety initiatives Maintain site cleanliness and presentation on site at all times Responsibility for the successful completion of the overall project and to lead by example in all that they do, managing the day-to-day delivery of construction project, quality, time, procurement, contractors Manage sub-contractors, including monitoring of contractor attendance and progress; provide direct instruction and support as necessary such that contractual arrangements are achieved Follow Vistry site procedures and maintain all daily, weekly, and monthly site paperwork as is required to be audit compliant Involved with the management of internal/external design team/consultants to meet project deadlines under supervision from a Contract Manager Produces and regularly reviews short term programmes in line with the overall project programme (including procurement & Design & Build) to ensure completion on time under the supervision of Contract Manager Ensure that detailed plans are available commensurate with the overall project plan such that material/resources/supply chain can be delivered to meet scheduled deadlines Appreciate the commercial implications and drivers within the construction process and incorporate these into decision making working closely with the project Surveyor Liaise with Contract Manager to ensure that they are fully aware of project progress and is notified of all financial, specification and time risks ensuring that all additional work is identified Embrace learning and development opportunities that are available within a progressive company Understand and carry out the role specific requirements of procedures and help to identify opportunities for improvement Understand those sustainable practices relevant to your role, helping to identify opportunities for improvement Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Assistant Manager -Grounds Maintenance Salary - 26,000 - 30,000 This is an exciting time to join our team as we have recently been awarded a 3-year contract to maintain the grounds and gardens for a prestigious housing client spanning across Edinburgh and Central Scotland. You will have at least 3 years' junior management experience in horticulture or a similar field, and hold a full UK Driving License. You will possess excellent communication and IT skills, with a customer-facing approach. What can we offer you? Incremental annual leave Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Job Overview Monitoring the progress of scheduled work on site and to take quick and effective action to maintain high productivity, customer satisfaction and profit targets Responsible for setting and achieving targets Work planning and organisation Machinery and plant management Supervising Grounds Maintenance Contracts Working to clear procedures to ensure all work meets quality and safety standards How to Apply If you feel like you could bring some fresh ideas to the table, we want to hear from you. Please apply with a letter of application and CV to (url removed) Who are we? Glendale, a winner of BALI Employer of the Year, has revenues of 45 million. Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit (url removed). We are a green business with "green thinking" at the core of everything we do. We have been at the forefront of green services provision since 1989 and offer innovative solutions for the management and maintenance of the green environment. "We are proud to be Equal Opportunity employers and are committed to inclusion and diversity" Follow us on Closing Date: 29th March 2024
Apr 18, 2024
Full time
Assistant Manager -Grounds Maintenance Salary - 26,000 - 30,000 This is an exciting time to join our team as we have recently been awarded a 3-year contract to maintain the grounds and gardens for a prestigious housing client spanning across Edinburgh and Central Scotland. You will have at least 3 years' junior management experience in horticulture or a similar field, and hold a full UK Driving License. You will possess excellent communication and IT skills, with a customer-facing approach. What can we offer you? Incremental annual leave Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Job Overview Monitoring the progress of scheduled work on site and to take quick and effective action to maintain high productivity, customer satisfaction and profit targets Responsible for setting and achieving targets Work planning and organisation Machinery and plant management Supervising Grounds Maintenance Contracts Working to clear procedures to ensure all work meets quality and safety standards How to Apply If you feel like you could bring some fresh ideas to the table, we want to hear from you. Please apply with a letter of application and CV to (url removed) Who are we? Glendale, a winner of BALI Employer of the Year, has revenues of 45 million. Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit (url removed). We are a green business with "green thinking" at the core of everything we do. We have been at the forefront of green services provision since 1989 and offer innovative solutions for the management and maintenance of the green environment. "We are proud to be Equal Opportunity employers and are committed to inclusion and diversity" Follow us on Closing Date: 29th March 2024
We have a new opportunity for a Site Manager to join our team within Vistry South Central Midlands, at our Roman Fields site in Banbury, Oxfordshire. As our Site Manager you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. The Site Manager, reporting to a site based Project Manager, will strive to achieve the programme and quality requirements and will hold responsibility to promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. This is a new site within the region, delivering 320 plots in a traditional build format. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Proven experience as a Site Manager Pride in the Job Winner highly desirable Experince in working in large volume housebuidling Ability to chair and run meetings Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. In conjunction with the Project Manager & Area Build Manager, prepare the master build programme and review and revise in line with budget requirements. Monitor progress of the build programme to ensure construction methods and timescales are met and take corrective action to bring progress back in line with programme. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Respond to all queries from trades and action accordingly. Manage the recruitment and induction of new employees in line with Company best practice guide. Conduct half yearly and annual appraisals with staff and liaise with Group HR to address development needs. Monitor the performance and effectiveness of direct reports. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for a Site Manager to join our team within Vistry South Central Midlands, at our Roman Fields site in Banbury, Oxfordshire. As our Site Manager you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. The Site Manager, reporting to a site based Project Manager, will strive to achieve the programme and quality requirements and will hold responsibility to promote the importance of customer relationships to the site-based team to include directly employed and sub-contracted staff. This is a new site within the region, delivering 320 plots in a traditional build format. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Proven experience as a Site Manager Pride in the Job Winner highly desirable Experince in working in large volume housebuidling Ability to chair and run meetings Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. In conjunction with the Project Manager & Area Build Manager, prepare the master build programme and review and revise in line with budget requirements. Monitor progress of the build programme to ensure construction methods and timescales are met and take corrective action to bring progress back in line with programme. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Respond to all queries from trades and action accordingly. Manage the recruitment and induction of new employees in line with Company best practice guide. Conduct half yearly and annual appraisals with staff and liaise with Group HR to address development needs. Monitor the performance and effectiveness of direct reports. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Our client has an exciting opportunity for a Management Information Systems (MIS) Manager to join the team. Location: Birmingham, United Kingdom Salary: £55,000 per annum Job Type/Hours: Full-time, Permanent About The Company: Our client is looking for a talented MIS Manager to join their dynamic educational institution based in Birmingham, United Kingdom. Committed to fostering innovation and excellence in learning, our client provides a supportive environment where both students and staff thrive. MIS Manager The Role: As the MIS Manager, you will play a pivotal role in ensuring the efficient operation and optimisation of our client's educational institution's information systems. Leading a dedicated team, you will be responsible for the development, implementation, and maintenance of the MIS infrastructure. Your strategic vision and technical expertise will drive enhancements to the systems, empowering the institution to make data-driven decisions and achieve educational objectives. MIS Manager Key Responsibilities: - Oversee the design, implementation, and maintenance of the institution's Management Information Systems, ensuring alignment with organisational goals and regulatory requirements - Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement - Develop and implement strategies to enhance the functionality, performance, and security of MIS systems, keeping abreast of emerging technologies and best practices - Collaborate with stakeholders across various departments to identify business requirements and translate them into effective MIS solutions - Establish and maintain robust data governance practices, ensuring the accuracy, integrity, and confidentiality of institutional data - Provide strategic guidance on the selection, procurement, and integration of MIS-related software and tools - Monitor system performance, troubleshoot issues, and implement solutions to minimise downtime and optimise efficiency - Develop and deliver training programmes to educate staff on MIS usage, best practices, and data security protocols MIS Manager You: - Bachelor's degree in Information Systems, or a related field - Proven experience in a leadership role overseeing Management Information Systems in an educational or similar institutional setting - Strong technical proficiency in database management, data warehousing, business intelligence, and related technologies (e.g., SQL, Oracle, Tableau) - Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions - Demonstrated leadership abilities, including team management, project planning, and stakeholder engagement - Knowledge of relevant data protection regulations (e.g., GDPR) and experience implementing data governance frameworks - Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders - Proven track record of driving process improvements and delivering results in a fast-paced environment MIS Manager Benefits: - Competitive salary and benefits package - Generous holiday entitlement - Professional development opportunities - Private healthcare To submit your CV for this exciting MIS Manager opportunity, please click Apply now!
Apr 18, 2024
Full time
Our client has an exciting opportunity for a Management Information Systems (MIS) Manager to join the team. Location: Birmingham, United Kingdom Salary: £55,000 per annum Job Type/Hours: Full-time, Permanent About The Company: Our client is looking for a talented MIS Manager to join their dynamic educational institution based in Birmingham, United Kingdom. Committed to fostering innovation and excellence in learning, our client provides a supportive environment where both students and staff thrive. MIS Manager The Role: As the MIS Manager, you will play a pivotal role in ensuring the efficient operation and optimisation of our client's educational institution's information systems. Leading a dedicated team, you will be responsible for the development, implementation, and maintenance of the MIS infrastructure. Your strategic vision and technical expertise will drive enhancements to the systems, empowering the institution to make data-driven decisions and achieve educational objectives. MIS Manager Key Responsibilities: - Oversee the design, implementation, and maintenance of the institution's Management Information Systems, ensuring alignment with organisational goals and regulatory requirements - Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement - Develop and implement strategies to enhance the functionality, performance, and security of MIS systems, keeping abreast of emerging technologies and best practices - Collaborate with stakeholders across various departments to identify business requirements and translate them into effective MIS solutions - Establish and maintain robust data governance practices, ensuring the accuracy, integrity, and confidentiality of institutional data - Provide strategic guidance on the selection, procurement, and integration of MIS-related software and tools - Monitor system performance, troubleshoot issues, and implement solutions to minimise downtime and optimise efficiency - Develop and deliver training programmes to educate staff on MIS usage, best practices, and data security protocols MIS Manager You: - Bachelor's degree in Information Systems, or a related field - Proven experience in a leadership role overseeing Management Information Systems in an educational or similar institutional setting - Strong technical proficiency in database management, data warehousing, business intelligence, and related technologies (e.g., SQL, Oracle, Tableau) - Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions - Demonstrated leadership abilities, including team management, project planning, and stakeholder engagement - Knowledge of relevant data protection regulations (e.g., GDPR) and experience implementing data governance frameworks - Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders - Proven track record of driving process improvements and delivering results in a fast-paced environment MIS Manager Benefits: - Competitive salary and benefits package - Generous holiday entitlement - Professional development opportunities - Private healthcare To submit your CV for this exciting MIS Manager opportunity, please click Apply now!
Base pay: £60k-70k Principal level as per our Career Development Framework. Bonus: 10% depending on company performance EMI Share Options: £10,000 We've calculated this compensation in line with our Benchmarking Philosophy . Opportunity for an Associate Director of Research & Insights to join a high-growth technology start-up focused on eliminating fuel poverty and improving living standards in social housing through data insights. Role: Associate Director of Research & Insights Reporting to: Head of Customer Success Location: This is a remote-first role with compulsory attendance of Quarterly Company Offsite days. Our mission: At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper. One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can't afford to heat their homes, and live in cold, mouldy properties they can't be proud of. We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That's why our products are built not just on great technology, but on an understanding of what people want from the space they live in. This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break. Our goal is to perfect the ultimate connected hub for the social home. It's going to revolutionise the way residents interact with their homes and landlords manage their properties. Your responsibilities: This is a seminal role for Switchee and is a critical part of our growth strategy. As the Research and Insight Associate Director, within the Customer Success department, you will be responsible for bringing the data & insight story to life for our customers, helping cement Switchee's value, and ensuring Switchee remains a 'must-have'. You will provide inspiration to the Customer Success Managers, as the bridge between the analysts and customers, to tell the right stories at senior and strategic level, whilst coordinating with the commercial owner to support the commercial objectives for each assigned customer. Switchee has had great success in working with individual Housing Provider departments to invest in and deploy the Switchee solution. However, we have found that the key to Enterprise scale customer relationships is working with, and challenging, the Executive and Senior leadership teams of housing providers from the outset, with genuine insight that helps them understand the challenges they face in delivery of their strategic outcomes. You will need to possess the gravitas to engage with Academics, C-level and deliver thought leadership as a peer at sector events. You are curious and will understand influences and drivers of the sector (both current and future). You will be research driven with the ability to pick out the insight and trends from Switchee data within the context of the sector influences at large. At Switchee your growth and development will be the focal point for your quarterly performance and progression conversations with your manager. We will encourage you to reflect on our Career Development Framework to enable you to grow in line with your scope of role and responsibilities. Our CDF is divided into levels where a selection of expected behaviours describes your ability to move up on the career ladder for your role. We have had 20% promotions in the last 12 months, and our manager: employee ratio is 1:3. The Role: Work within an assigned set of existing customers to explore their research and insight needs using Switchee data to realise these. Assist and help define the customer Strategic Account Plan with the customer commercial lead. Lead small and mid-sized bespoke research and insights projects. Run large-scale projects with support from SLT. Create impactful stories based on both Switchee and external data delivered in high quality presentations for customers, the wider housing sector and government. Coach and mentor the Data team and Customer Success Managers on research best practices. End-to-end project management - ensure projects meet key milestones, on budget and client is delighted with quality deliverables. Lead in brainstorm and execution, both at the beginning of the project for questionnaire/discussion guide design; and on the back end with analysis, story-boarding, and reporting. In partnership with the commercial lead for the customer; draft, develop and present proposals to customers and wider audiences. Co-ordinate with academics / external studies that relate to the key topics impacting our customers where Switchee can have a positive impact. Skills and Experience: We passionately believe extraordinary people can come from a wide range of places - but we wouldn't be surprised if the person who gets this role has: Experience in the Social Housing Industry (Housing Associations and Local Authorities). B2B research experience. Experience in the housing sector / social research. Excellent analytical and critical thinking skills. Experience with statistical methods such as segmentation, conjoint, key drivers' analysis - Experience with SPSS, R, or similar software. Experience running big complex B2B quant projects. Experience moderating interviews/workshops - Experience with a range of qualitative techniques (IDIs, focus groups) Strong understanding of the context, influencers and drivers of the social housing sector (both current and future), as well as keeping abreast of political, legislative and regulatory changes/challenges. Ability to engage with customers at a C-Suite level. Ability to produce high quality, impactful visualisations in a presentation style and able to adapt this based on the audience. Genuine curiosity for uncovering new insights and trends within Switchee data that can result in demonstrating how Switchee data can solve sector challenges. Who You Are: We are a diverse bunch of people at Switchee. That said, there are some characteristics we always look for: The desire to build something revolutionary. Care about the environment and are interested in energy efficiency. Interested in technology and neat solutions to complex problems. Biassed toward action. You're open, positive, and straightforward. You thrive on challenge and change. Perks: Unlimited holiday policy + Bank Holidays. No need to count those Winter break days anymore. Everyone at Switchee enjoys flexible working hours and is the master of their own routine. We have a remote-first Hybrid Working Model, with offices near London Bridge. We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner. We socialize together with regular outings in London and Birmingham. We host Quarterly offsites as an integral component of our Hybrid Working arrangements. These offsites are mandatory for all team members and serve as a vital opportunity to foster cohesion and collaboration within our diverse workforce. We are hosting regular Virtual Socials and keep finding creative ways of staying connected with each other. We provide an L&D budget and access to our Switchee Library, where you can request new books monthly. We provide access to ThanksBen - a platform with plentiful discounts and free virtual well-being sessions. We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time. P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles. We also practice an anti-bias approach to recruitment. Read more about it here . Application Process: 1. Phone Screen - with Keziah (Talent Coordinator) 2. Technical Interview - with Kate (Head of Customer Success) & member of the Data or Commercial team 3. Task & Role play - with Kate and other members of the commercial team 3. Culture Fit interview - with Olya (Head of People) & another SLT member To prepare for the interview stages, review all the available information about Switchee online, and our careers website and most importantly, prepare real-life examples of having dealt with the responsibilities listed in the job description. Our average time to hire is 24 days, this is from the moment we receive your CV to the offer letter sent.
Apr 18, 2024
Full time
Base pay: £60k-70k Principal level as per our Career Development Framework. Bonus: 10% depending on company performance EMI Share Options: £10,000 We've calculated this compensation in line with our Benchmarking Philosophy . Opportunity for an Associate Director of Research & Insights to join a high-growth technology start-up focused on eliminating fuel poverty and improving living standards in social housing through data insights. Role: Associate Director of Research & Insights Reporting to: Head of Customer Success Location: This is a remote-first role with compulsory attendance of Quarterly Company Offsite days. Our mission: At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper. One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can't afford to heat their homes, and live in cold, mouldy properties they can't be proud of. We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That's why our products are built not just on great technology, but on an understanding of what people want from the space they live in. This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break. Our goal is to perfect the ultimate connected hub for the social home. It's going to revolutionise the way residents interact with their homes and landlords manage their properties. Your responsibilities: This is a seminal role for Switchee and is a critical part of our growth strategy. As the Research and Insight Associate Director, within the Customer Success department, you will be responsible for bringing the data & insight story to life for our customers, helping cement Switchee's value, and ensuring Switchee remains a 'must-have'. You will provide inspiration to the Customer Success Managers, as the bridge between the analysts and customers, to tell the right stories at senior and strategic level, whilst coordinating with the commercial owner to support the commercial objectives for each assigned customer. Switchee has had great success in working with individual Housing Provider departments to invest in and deploy the Switchee solution. However, we have found that the key to Enterprise scale customer relationships is working with, and challenging, the Executive and Senior leadership teams of housing providers from the outset, with genuine insight that helps them understand the challenges they face in delivery of their strategic outcomes. You will need to possess the gravitas to engage with Academics, C-level and deliver thought leadership as a peer at sector events. You are curious and will understand influences and drivers of the sector (both current and future). You will be research driven with the ability to pick out the insight and trends from Switchee data within the context of the sector influences at large. At Switchee your growth and development will be the focal point for your quarterly performance and progression conversations with your manager. We will encourage you to reflect on our Career Development Framework to enable you to grow in line with your scope of role and responsibilities. Our CDF is divided into levels where a selection of expected behaviours describes your ability to move up on the career ladder for your role. We have had 20% promotions in the last 12 months, and our manager: employee ratio is 1:3. The Role: Work within an assigned set of existing customers to explore their research and insight needs using Switchee data to realise these. Assist and help define the customer Strategic Account Plan with the customer commercial lead. Lead small and mid-sized bespoke research and insights projects. Run large-scale projects with support from SLT. Create impactful stories based on both Switchee and external data delivered in high quality presentations for customers, the wider housing sector and government. Coach and mentor the Data team and Customer Success Managers on research best practices. End-to-end project management - ensure projects meet key milestones, on budget and client is delighted with quality deliverables. Lead in brainstorm and execution, both at the beginning of the project for questionnaire/discussion guide design; and on the back end with analysis, story-boarding, and reporting. In partnership with the commercial lead for the customer; draft, develop and present proposals to customers and wider audiences. Co-ordinate with academics / external studies that relate to the key topics impacting our customers where Switchee can have a positive impact. Skills and Experience: We passionately believe extraordinary people can come from a wide range of places - but we wouldn't be surprised if the person who gets this role has: Experience in the Social Housing Industry (Housing Associations and Local Authorities). B2B research experience. Experience in the housing sector / social research. Excellent analytical and critical thinking skills. Experience with statistical methods such as segmentation, conjoint, key drivers' analysis - Experience with SPSS, R, or similar software. Experience running big complex B2B quant projects. Experience moderating interviews/workshops - Experience with a range of qualitative techniques (IDIs, focus groups) Strong understanding of the context, influencers and drivers of the social housing sector (both current and future), as well as keeping abreast of political, legislative and regulatory changes/challenges. Ability to engage with customers at a C-Suite level. Ability to produce high quality, impactful visualisations in a presentation style and able to adapt this based on the audience. Genuine curiosity for uncovering new insights and trends within Switchee data that can result in demonstrating how Switchee data can solve sector challenges. Who You Are: We are a diverse bunch of people at Switchee. That said, there are some characteristics we always look for: The desire to build something revolutionary. Care about the environment and are interested in energy efficiency. Interested in technology and neat solutions to complex problems. Biassed toward action. You're open, positive, and straightforward. You thrive on challenge and change. Perks: Unlimited holiday policy + Bank Holidays. No need to count those Winter break days anymore. Everyone at Switchee enjoys flexible working hours and is the master of their own routine. We have a remote-first Hybrid Working Model, with offices near London Bridge. We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner. We socialize together with regular outings in London and Birmingham. We host Quarterly offsites as an integral component of our Hybrid Working arrangements. These offsites are mandatory for all team members and serve as a vital opportunity to foster cohesion and collaboration within our diverse workforce. We are hosting regular Virtual Socials and keep finding creative ways of staying connected with each other. We provide an L&D budget and access to our Switchee Library, where you can request new books monthly. We provide access to ThanksBen - a platform with plentiful discounts and free virtual well-being sessions. We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time. P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles. We also practice an anti-bias approach to recruitment. Read more about it here . Application Process: 1. Phone Screen - with Keziah (Talent Coordinator) 2. Technical Interview - with Kate (Head of Customer Success) & member of the Data or Commercial team 3. Task & Role play - with Kate and other members of the commercial team 3. Culture Fit interview - with Olya (Head of People) & another SLT member To prepare for the interview stages, review all the available information about Switchee online, and our careers website and most importantly, prepare real-life examples of having dealt with the responsibilities listed in the job description. Our average time to hire is 24 days, this is from the moment we receive your CV to the offer letter sent.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description We have an exciting opportunity for a Sales Manager to join our East Midlands region., the Sales Manager will manage and develop the sales team in their area, ensuring that the Regional Sales targets are achieved and ensure all company sales procedures are adhered to, in addition to ensure that regional sales targets and budgets are achieved. The Sales Manager will be accountable for monitoring effectiveness of advertising, agreeing formats and strategies for their sites. They will liaise regularly with Marketing/PR to ensure all sales opportunities are maximised, undertaking market research reports and that advertising and marketing costs are controlled and budgets adhered to. They will be responsible for leading and building a motivated and engaged team of Sales Executives, both developing their team members by enabling and motivating them to be the best that they can, as well as recruiting the right talent into the business where required. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for Sales Manager with previous experience in a similar role, who embodies our Keepmoat values; a creative and resilient individual with experience managing a sales team using their initiative and negotiating skills. They will be collaborative ; skilled in relationship building and stakeholder engagement, with the ability to develop relationships at all levels including with operational leadership. They will take a straightforward approach and be able to manage by leading by example, working at a hands-on level but with the ability to support and mentor their team. They will be passionate about the Housebuilding industry and the Keepmoat brand, with a real customer and team focus; motivated and enthusiastic about ensuring strong sales figures within their area. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 18, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description We have an exciting opportunity for a Sales Manager to join our East Midlands region., the Sales Manager will manage and develop the sales team in their area, ensuring that the Regional Sales targets are achieved and ensure all company sales procedures are adhered to, in addition to ensure that regional sales targets and budgets are achieved. The Sales Manager will be accountable for monitoring effectiveness of advertising, agreeing formats and strategies for their sites. They will liaise regularly with Marketing/PR to ensure all sales opportunities are maximised, undertaking market research reports and that advertising and marketing costs are controlled and budgets adhered to. They will be responsible for leading and building a motivated and engaged team of Sales Executives, both developing their team members by enabling and motivating them to be the best that they can, as well as recruiting the right talent into the business where required. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for Sales Manager with previous experience in a similar role, who embodies our Keepmoat values; a creative and resilient individual with experience managing a sales team using their initiative and negotiating skills. They will be collaborative ; skilled in relationship building and stakeholder engagement, with the ability to develop relationships at all levels including with operational leadership. They will take a straightforward approach and be able to manage by leading by example, working at a hands-on level but with the ability to support and mentor their team. They will be passionate about the Housebuilding industry and the Keepmoat brand, with a real customer and team focus; motivated and enthusiastic about ensuring strong sales figures within their area. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Team Leader - Poole 12.50 per hour with company vehicle Do you have grounds maintenance experience and consider yourself a leader with development aspirations? Are you reliable and conscientious? Can you lead teams maintaining sites across Dorset? Ready to step up, take responsibility and join a company that can offer valuable career prospects and believes in investing in its people. If you identify with the above, this role was made for you! At Glendale, we have a great new opportunity for a full time grounds maintenance team leader to support ongoing contract works for Aster Housing working on a range of sites. Who are we? Glendale, a winner of BALI Employer of the Year, has revenues of 50 million. Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit (url removed). We are a green business with "green thinking" at the core of everything we do. We have been at the forefront of green services provision since 1989 and offer innovative solutions for the management and maintenance of the green environment. Who are you? Ideally qualified in horticulture with a minimum of 2 years experience. A confident person who can display good people management skills. Adaptable to different working techniques with a strong work ethic. Experienced using a wide variety of small engine machinery Good IT knowledge Ideally have a full, clean driving licence and be able to tow. PA1 & PA6 is desirable. Aware of all relevant industry Health & Safety legislation. Reliable and conscientious and able to work on their own initiative. A Glimpse into the Role awaiting You Reporting to the contract supervisor in the effective delivery of the programmed maintenance. Taking responsibility for the works on site, including timekeeping, productivity arrangements for breaks, dealing with members of the public, visitors to the site and deliveries. Proactively leading by example, motivating and guiding the team and maintaining workforce discipline. Operating and ensuring others operate company and hire vehicles, machinery and equipment with care and that daily checks and routine servicing are carried and properly recorded. To undertake other duties as may be reasonably required by the Contracts Manager. What can Glendale offer you? Competitive salary Generous annual leave Free gym membership for you and a nominated person Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Follow us on We are proud to be Equal Opportunity employers and are committed to inclusion and diversity If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Apr 18, 2024
Full time
Team Leader - Poole 12.50 per hour with company vehicle Do you have grounds maintenance experience and consider yourself a leader with development aspirations? Are you reliable and conscientious? Can you lead teams maintaining sites across Dorset? Ready to step up, take responsibility and join a company that can offer valuable career prospects and believes in investing in its people. If you identify with the above, this role was made for you! At Glendale, we have a great new opportunity for a full time grounds maintenance team leader to support ongoing contract works for Aster Housing working on a range of sites. Who are we? Glendale, a winner of BALI Employer of the Year, has revenues of 50 million. Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit (url removed). We are a green business with "green thinking" at the core of everything we do. We have been at the forefront of green services provision since 1989 and offer innovative solutions for the management and maintenance of the green environment. Who are you? Ideally qualified in horticulture with a minimum of 2 years experience. A confident person who can display good people management skills. Adaptable to different working techniques with a strong work ethic. Experienced using a wide variety of small engine machinery Good IT knowledge Ideally have a full, clean driving licence and be able to tow. PA1 & PA6 is desirable. Aware of all relevant industry Health & Safety legislation. Reliable and conscientious and able to work on their own initiative. A Glimpse into the Role awaiting You Reporting to the contract supervisor in the effective delivery of the programmed maintenance. Taking responsibility for the works on site, including timekeeping, productivity arrangements for breaks, dealing with members of the public, visitors to the site and deliveries. Proactively leading by example, motivating and guiding the team and maintaining workforce discipline. Operating and ensuring others operate company and hire vehicles, machinery and equipment with care and that daily checks and routine servicing are carried and properly recorded. To undertake other duties as may be reasonably required by the Contracts Manager. What can Glendale offer you? Competitive salary Generous annual leave Free gym membership for you and a nominated person Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Follow us on We are proud to be Equal Opportunity employers and are committed to inclusion and diversity If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
HIGHTOWN HOUSING ASSOCIATION
St. Albans, Hertfordshire
About the Role We currently have an opportunity for a full time (37.5 hours) Support Worker at Martin House in St Albans. Martin House provides 24 hours supported housing for 16 vulnerable homeless individuals Providing housing related support to service users from a homeless background. We aim to provide accommodation and support to improve the quality of the resident s lives and develop skills towards independent living in the future. Residents are issued with a licence agreement. This sets out their rights and responsibilities as a resident. Working as part of a dedicated team, your role as a Support Worker is to: Provide Housing related support to residents, within their own home, which may be in a supported living scheme or in the wider community. Write support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. Support our services users with substance/alcohol misuse and recovery. Work in partnership with specialist providers eg- community mental health teams. About You If you have previously worked in a care setting or health & social care field and have experience of providing support to vulnerable people then this role could be perfect for you! We are looking for passionate people who are driven by the desire to make a difference and create a person-centred environment and people who are driven by the desire to make a difference with the ability to recognise the wishes and needs of vulnerable adults. You will need to be able to: Work shifts as part of a rota system which will include weekend and bank holiday working Work as part of a team to deliver an excellent service to the people we support Be flexible in your approach to work Have a commitment to equality and diversity Take a positive approach to supporting people It is essential that you are able to work to a rota and have a driving license and access to a vehicle for work. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 25,350 pa for a 37.5 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage How to Apply To apply for this position please apply below. Closing date: Sunday 28th April 2024 Interview date: Tuesday 7th May 2024 We are an Equal Opportunities & Disability Confident Employer To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 18, 2024
Full time
About the Role We currently have an opportunity for a full time (37.5 hours) Support Worker at Martin House in St Albans. Martin House provides 24 hours supported housing for 16 vulnerable homeless individuals Providing housing related support to service users from a homeless background. We aim to provide accommodation and support to improve the quality of the resident s lives and develop skills towards independent living in the future. Residents are issued with a licence agreement. This sets out their rights and responsibilities as a resident. Working as part of a dedicated team, your role as a Support Worker is to: Provide Housing related support to residents, within their own home, which may be in a supported living scheme or in the wider community. Write support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. Support our services users with substance/alcohol misuse and recovery. Work in partnership with specialist providers eg- community mental health teams. About You If you have previously worked in a care setting or health & social care field and have experience of providing support to vulnerable people then this role could be perfect for you! We are looking for passionate people who are driven by the desire to make a difference and create a person-centred environment and people who are driven by the desire to make a difference with the ability to recognise the wishes and needs of vulnerable adults. You will need to be able to: Work shifts as part of a rota system which will include weekend and bank holiday working Work as part of a team to deliver an excellent service to the people we support Be flexible in your approach to work Have a commitment to equality and diversity Take a positive approach to supporting people It is essential that you are able to work to a rota and have a driving license and access to a vehicle for work. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 25,350 pa for a 37.5 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage How to Apply To apply for this position please apply below. Closing date: Sunday 28th April 2024 Interview date: Tuesday 7th May 2024 We are an Equal Opportunities & Disability Confident Employer To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.