Michelle Denny Recruitment is delighted to support the local Diss business, DG Financial Services, in their search for a Financial Administrator. This position is incredibly diverse supporting both the Managing Director and the overall needs of the business in their day-to-day operations. Working a 3-day week of 16.5 hours with a generous salary of circa £26k - £30k pro rata, depending on level of experience, this role offers the prospect and opportunity to develop your skills and enhance your knowledge within financial services. Key responsibilities include: Being the initial point of contact for the screening and management of all incoming calls, including saving calls to the client database and dealing with customer queries efficiently. Demonstrate proficiency in all aspects of maintaining an accurate up to date client database, including the complete process of onboarding new clients as well as the accurate upkeep of the existing database. Adept at engaging with clients and providers through both written and verbal means. Including the skills to prepare comprehensive reports and documentation for both client and monthly meetings. Capable of working independently and competently with all elements of administration duties associated with financial services. Be confident in liaising with providers to gather information, review files including attitude to risk and performance reports. Support the MD with the organisation of diary and time management, and the general compliance and maintenance of a busy financial environment. You will need: Attention to detail and meticulous in your approach in this compliance driven financial environment. Experience in the financial sector is essential, ideally with knowledge of pensions and investments. Experience with Intelligent back office, dynamic planner, O&M pension profiler would be useful, however training will be provided. Excellent knowledge of MS office 365 however, is essential. Chartered Insurance Institute (CII) qualification would be advantageous, however an apprenticeship, in house training or subsidised learning could be offered to the right candidate. The initiative and ability to manage your own workload and to be happy working independently for periods of time. You will receive: A 3-day working week of 16.5 hours with a generous salary of circa £26k - £30k pro rata, depending on level of experience. Flexible hours and days worked for the right candidate. Private Health Insurance Pension Free on-site parking After successful completion of probation period a fully funded training package to enhance your skills and expertise within financial services. So, this position could be ideal for an individual with experience in financial services who is looking to develop and expand their skills further in this field. If you think this job could be for you, then please contact Julie Cloke to find out more or simply apply online.
Mar 29, 2024
Full time
Michelle Denny Recruitment is delighted to support the local Diss business, DG Financial Services, in their search for a Financial Administrator. This position is incredibly diverse supporting both the Managing Director and the overall needs of the business in their day-to-day operations. Working a 3-day week of 16.5 hours with a generous salary of circa £26k - £30k pro rata, depending on level of experience, this role offers the prospect and opportunity to develop your skills and enhance your knowledge within financial services. Key responsibilities include: Being the initial point of contact for the screening and management of all incoming calls, including saving calls to the client database and dealing with customer queries efficiently. Demonstrate proficiency in all aspects of maintaining an accurate up to date client database, including the complete process of onboarding new clients as well as the accurate upkeep of the existing database. Adept at engaging with clients and providers through both written and verbal means. Including the skills to prepare comprehensive reports and documentation for both client and monthly meetings. Capable of working independently and competently with all elements of administration duties associated with financial services. Be confident in liaising with providers to gather information, review files including attitude to risk and performance reports. Support the MD with the organisation of diary and time management, and the general compliance and maintenance of a busy financial environment. You will need: Attention to detail and meticulous in your approach in this compliance driven financial environment. Experience in the financial sector is essential, ideally with knowledge of pensions and investments. Experience with Intelligent back office, dynamic planner, O&M pension profiler would be useful, however training will be provided. Excellent knowledge of MS office 365 however, is essential. Chartered Insurance Institute (CII) qualification would be advantageous, however an apprenticeship, in house training or subsidised learning could be offered to the right candidate. The initiative and ability to manage your own workload and to be happy working independently for periods of time. You will receive: A 3-day working week of 16.5 hours with a generous salary of circa £26k - £30k pro rata, depending on level of experience. Flexible hours and days worked for the right candidate. Private Health Insurance Pension Free on-site parking After successful completion of probation period a fully funded training package to enhance your skills and expertise within financial services. So, this position could be ideal for an individual with experience in financial services who is looking to develop and expand their skills further in this field. If you think this job could be for you, then please contact Julie Cloke to find out more or simply apply online.
We are looking for a bright, IT literate, ambitious individual to join a growing Financial Services business in Guildford in a trainee Administration role. Prior experience is not necessary, as long as you can demonstrate an aptitude and eagerness to learn the client is willing to provide full training. The ideal candidate will be a college leaver, apprenticeship leaver, or graduate looking to start their career. The role is Administrator and duties will include: Producing client documents including PowerPoint presentations, Word and Pdf documents, to include graphics imported from Excel and other in-house software Creating and updating templates for commonly used documents Liaising with designers on artwork for the website, client mailings, reports and presentations Assisting with content writing for the website and mailings Researching and writing summaries of potential clients Liaising with printers to ensure timely completion of client reports Maintaining CRM We are looking for a technically savvy individual with good IT literacy (Excel, Word, PowerPoint), excellent attention to detail and an aptitude to learn. The company is willing to invest in thorough training for the successful applicant and there are lots of opportunities for development as the business is growing. This is a full time, permanent, office based role. Starting salary will be £25-29k dependent on experience. The hours are 9 - 5, Monday - Friday, and the company offers excellent benefits including gym membership and opportunities for career development including study support for relevant qualifications in future Please note this is a fully office based role and we can only consider applicants living within a resonable commute of Guildford, Surrey. For more information please apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Mar 29, 2024
Full time
We are looking for a bright, IT literate, ambitious individual to join a growing Financial Services business in Guildford in a trainee Administration role. Prior experience is not necessary, as long as you can demonstrate an aptitude and eagerness to learn the client is willing to provide full training. The ideal candidate will be a college leaver, apprenticeship leaver, or graduate looking to start their career. The role is Administrator and duties will include: Producing client documents including PowerPoint presentations, Word and Pdf documents, to include graphics imported from Excel and other in-house software Creating and updating templates for commonly used documents Liaising with designers on artwork for the website, client mailings, reports and presentations Assisting with content writing for the website and mailings Researching and writing summaries of potential clients Liaising with printers to ensure timely completion of client reports Maintaining CRM We are looking for a technically savvy individual with good IT literacy (Excel, Word, PowerPoint), excellent attention to detail and an aptitude to learn. The company is willing to invest in thorough training for the successful applicant and there are lots of opportunities for development as the business is growing. This is a full time, permanent, office based role. Starting salary will be £25-29k dependent on experience. The hours are 9 - 5, Monday - Friday, and the company offers excellent benefits including gym membership and opportunities for career development including study support for relevant qualifications in future Please note this is a fully office based role and we can only consider applicants living within a resonable commute of Guildford, Surrey. For more information please apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Job Description Connells Group are looking to recruit apprentices to support the administration functions within our busy contact centre in Birmingham. This is an ideal opportunity to learn about the property business and progress in your career. Key Responsibilities: Telephoning and emailing branch colleagues to obtain the outcomes for appointments booked for them.Running a variety of reportsDistributing to the team throughout the day to support with measuring performance stats.A variety of additional admin tasks to support the team as needed.You will be a part of an expanding and busy lettings department with lots of fun and challenges. Career development opportunities. Our benefits include a benefits website, non-contributory life assurance scheme, contributory pension scheme. This is an exciting department to work in. Skills & Experience Required: A friendly and confident mannerKeen to learnDisplays a good telephone mannerGood Microsoft skills including Excel and OutlookTeam player Apprenticeship Training: Babington will be providing the Apprenticeship training and you will be working towards achieving an Advanced Apprenticeship in Business & Administration (Level 3).You will have the opportunity to complete 6 hours of off the job training throughout the working week, this will be conducted online.Functional Skills qualifications if you do not have GCSE Grade 4 in English and/or Maths About us: Following the acquisition of Countrywide earlier this year, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 15,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group can offer a stable and progressive setting for all staff.EACS01151
Mar 28, 2024
Full time
Job Description Connells Group are looking to recruit apprentices to support the administration functions within our busy contact centre in Birmingham. This is an ideal opportunity to learn about the property business and progress in your career. Key Responsibilities: Telephoning and emailing branch colleagues to obtain the outcomes for appointments booked for them.Running a variety of reportsDistributing to the team throughout the day to support with measuring performance stats.A variety of additional admin tasks to support the team as needed.You will be a part of an expanding and busy lettings department with lots of fun and challenges. Career development opportunities. Our benefits include a benefits website, non-contributory life assurance scheme, contributory pension scheme. This is an exciting department to work in. Skills & Experience Required: A friendly and confident mannerKeen to learnDisplays a good telephone mannerGood Microsoft skills including Excel and OutlookTeam player Apprenticeship Training: Babington will be providing the Apprenticeship training and you will be working towards achieving an Advanced Apprenticeship in Business & Administration (Level 3).You will have the opportunity to complete 6 hours of off the job training throughout the working week, this will be conducted online.Functional Skills qualifications if you do not have GCSE Grade 4 in English and/or Maths About us: Following the acquisition of Countrywide earlier this year, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 15,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group can offer a stable and progressive setting for all staff.EACS01151
Business Administrator Apprentice Main Duties & Responsibilities Administration for our client services encompassing contacting contractors and agencies to get contract details and entering them into the database Booking travel and events for the JustAccounts management team Involvement in marketing via digital platforms and organising promotions, competitor research and collaborate with Account Mangers and Business Development Managers Creating and maintaining company helpdesk files for the JustAccounts product Managing office stock including stationery and kitchen items Answering calls and taking messages Preparing meeting rooms Participating in office meetings and taking meeting minutes Supporting the Head of Finance in administrationRequired Skills, Qualifications & Personal Qualifications Required Skills Good telephone manner Computer literate Good communication skills Excellent use of spelling and grammar Excellent attention to detail Required Personal Qualities Trustworthy Team player Willing to learn and use initiative Keen to build career and stay with the company Need to be punctual and reliable Flexible approach Professional Confident Further Required Skills Excellent communication skills Excellent attention to detail Ability to work independently and as part of a team Excellent planning and organisational skills Future Prospects Progression to software trainer or customer support manager
Mar 28, 2024
Full time
Business Administrator Apprentice Main Duties & Responsibilities Administration for our client services encompassing contacting contractors and agencies to get contract details and entering them into the database Booking travel and events for the JustAccounts management team Involvement in marketing via digital platforms and organising promotions, competitor research and collaborate with Account Mangers and Business Development Managers Creating and maintaining company helpdesk files for the JustAccounts product Managing office stock including stationery and kitchen items Answering calls and taking messages Preparing meeting rooms Participating in office meetings and taking meeting minutes Supporting the Head of Finance in administrationRequired Skills, Qualifications & Personal Qualifications Required Skills Good telephone manner Computer literate Good communication skills Excellent use of spelling and grammar Excellent attention to detail Required Personal Qualities Trustworthy Team player Willing to learn and use initiative Keen to build career and stay with the company Need to be punctual and reliable Flexible approach Professional Confident Further Required Skills Excellent communication skills Excellent attention to detail Ability to work independently and as part of a team Excellent planning and organisational skills Future Prospects Progression to software trainer or customer support manager
HR Apprentice 15 months FTC Manchester Full Time Hybrid 11.45 PHR Business Administration Apprentice Level 3 We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom. The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction. Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients and day case patients in 2022. Patients, consultants and general practitioners trust Spire Healthcare to deliver the high quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people. This is an exciting opportunity for an ambitious administrator to join the Spire Pre-Boarding Team. The Spire Welcome team supports candidates to seamlessly journey between the selection process and their first day of work. We deliver a speedy and compliant process so that our new colleagues can join the business, and start to live Spire's purpose, as soon as possible. Key Responsibilities: Managing the pre-boarding process from offer accept to employee start date Supporting candidates to understand the pre-boarding process and troubleshooting Supporting the Welcome Team with data integrity updates and reporting. Reviewing, updating and approving candidate submissions in the vetting system in line with Spire's standards in a timely manner Liaising with third party vetting service providers Collating and uploading documentation as required Carrying out right to work checks, DBS and other pre-screening checks Communicating progress with hiring managers, candidates and people teams, highlighting any potential delays and mitigations Ensure ad hoc contracts are processed and compliant with relevant employment legislation and in line with Spire's colleague benefits matrix Working as a team to ensure deadlines are met and supporting colleagues outside of your immediate area of responsibility. Key Requirements: Ability to work in a fast-paced environment, while providing a quality service Strong customer service orientation alongside maintaining a high level of integrity and confidentiality with each interaction. Strong organisational skills as well as a keen attention to detail Experience in the use of Microsoft Office tools Strong customer service orientation Detail oriented Five GCSEs (including English and mathematics) or equivalent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance If this roles is of interest to you, please contact
Mar 28, 2024
Contractor
HR Apprentice 15 months FTC Manchester Full Time Hybrid 11.45 PHR Business Administration Apprentice Level 3 We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom. The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction. Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients and day case patients in 2022. Patients, consultants and general practitioners trust Spire Healthcare to deliver the high quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people. This is an exciting opportunity for an ambitious administrator to join the Spire Pre-Boarding Team. The Spire Welcome team supports candidates to seamlessly journey between the selection process and their first day of work. We deliver a speedy and compliant process so that our new colleagues can join the business, and start to live Spire's purpose, as soon as possible. Key Responsibilities: Managing the pre-boarding process from offer accept to employee start date Supporting candidates to understand the pre-boarding process and troubleshooting Supporting the Welcome Team with data integrity updates and reporting. Reviewing, updating and approving candidate submissions in the vetting system in line with Spire's standards in a timely manner Liaising with third party vetting service providers Collating and uploading documentation as required Carrying out right to work checks, DBS and other pre-screening checks Communicating progress with hiring managers, candidates and people teams, highlighting any potential delays and mitigations Ensure ad hoc contracts are processed and compliant with relevant employment legislation and in line with Spire's colleague benefits matrix Working as a team to ensure deadlines are met and supporting colleagues outside of your immediate area of responsibility. Key Requirements: Ability to work in a fast-paced environment, while providing a quality service Strong customer service orientation alongside maintaining a high level of integrity and confidentiality with each interaction. Strong organisational skills as well as a keen attention to detail Experience in the use of Microsoft Office tools Strong customer service orientation Detail oriented Five GCSEs (including English and mathematics) or equivalent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance If this roles is of interest to you, please contact
Apprentice Sales Administrator Castle Donington, DerbyAre you looking to begin your career in a Sales Admin role? Do you want to learn and develop in a fully supported working environment? Look no further; we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Sales Administration team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues who you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Apprentice Sales Administrator, you will join us at our modern, fully-refitted Head Office in Castle Donington, Leicestershire / Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As an Apprentice Sales Administrator, you will be based within our friendly Sales Administration team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.- Support with sales order processing, receipt of orders, sending acknowledgements and updating the internal teams- Sending Sales order progress updates to customers- Placing orders with Supply Chain for capital purchase orders- Processing of sales invoices- Updating internal IT systems- Checking stock availability for internal staff- The administration of transport requests and arranging courier collectionsWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel)You will be enrolled onto the Business Administration Level 2 qualification, delivered in the workplace and online. About You To be considered as a Customer Service Apprentice, you will need:- GCSEs at level 4 (grade C) or above in Maths and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer facing experience is desirable- Excellent administration, IT and organisational skills- Personable and articulate with a friendly but professional telephone manner- Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to learn new systems- Flexibility and the willingness to do what's required and support the team- Keen eye for detail- The ability to communicate to internal and external customers, both verbally and written About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT), we have independence in the market which is unlike any other company in the industry and, through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 27, 2024
Full time
Apprentice Sales Administrator Castle Donington, DerbyAre you looking to begin your career in a Sales Admin role? Do you want to learn and develop in a fully supported working environment? Look no further; we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Sales Administration team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues who you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Apprentice Sales Administrator, you will join us at our modern, fully-refitted Head Office in Castle Donington, Leicestershire / Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As an Apprentice Sales Administrator, you will be based within our friendly Sales Administration team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.- Support with sales order processing, receipt of orders, sending acknowledgements and updating the internal teams- Sending Sales order progress updates to customers- Placing orders with Supply Chain for capital purchase orders- Processing of sales invoices- Updating internal IT systems- Checking stock availability for internal staff- The administration of transport requests and arranging courier collectionsWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel)You will be enrolled onto the Business Administration Level 2 qualification, delivered in the workplace and online. About You To be considered as a Customer Service Apprentice, you will need:- GCSEs at level 4 (grade C) or above in Maths and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer facing experience is desirable- Excellent administration, IT and organisational skills- Personable and articulate with a friendly but professional telephone manner- Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to learn new systems- Flexibility and the willingness to do what's required and support the team- Keen eye for detail- The ability to communicate to internal and external customers, both verbally and written About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT), we have independence in the market which is unlike any other company in the industry and, through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apprentice Customer Service Agent £22,308. Marston Holdings Limited has an excellent opportunity to WORK, EARN and Learn! As an Apprentice Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that's processing payments, agreeing a payment plan, or helping them resolve a query. You will handle customer cases from different service channels starting with inbound and outbound calls and moving onto live chat, email, and letter correspondence. Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential. WORK, EARN and LEARN! Person specification Confident handling customer queries Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Excellent telephone manner Strong time management and organisational skills Be committed to attending training sessions and 1-2-1's with the training provider What's in it for you? Salary of £22,308. Office based 5 hours per week towards your apprentiship Work towards a Customer Service Practitioner Level 2 once achieved you can move on to a Customer Service Specialist Level 3 or a Business Administrator Level 3. Enhanced Maternity and Paternity Package NB subject to eligibility criteria 24 days annual leave plus bank holidays Health Cash Plan Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing If this sounds like the job for you, please apply Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Mar 27, 2024
Full time
Apprentice Customer Service Agent £22,308. Marston Holdings Limited has an excellent opportunity to WORK, EARN and Learn! As an Apprentice Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that's processing payments, agreeing a payment plan, or helping them resolve a query. You will handle customer cases from different service channels starting with inbound and outbound calls and moving onto live chat, email, and letter correspondence. Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential. WORK, EARN and LEARN! Person specification Confident handling customer queries Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Excellent telephone manner Strong time management and organisational skills Be committed to attending training sessions and 1-2-1's with the training provider What's in it for you? Salary of £22,308. Office based 5 hours per week towards your apprentiship Work towards a Customer Service Practitioner Level 2 once achieved you can move on to a Customer Service Specialist Level 3 or a Business Administrator Level 3. Enhanced Maternity and Paternity Package NB subject to eligibility criteria 24 days annual leave plus bank holidays Health Cash Plan Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing If this sounds like the job for you, please apply Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Please note that Eden Futures is not able to offer Sponsorships at this time. Eden Futures supports adults who have learning disabilities, enduring mental ill health and autism across the Midlands and North of England, in more than 150 services. You will provide a professional point of contact for all staff and stakeholders whilst providing administrative support to the Learning & Development team to deliver, monitor and audit training and development activities to over 1200 staff. We are expanding our team and looking for a motivated and positive learning and development Administrator who has excellent organisational skills with a people focus to support our business. We want you to thrive in this role, be organised, responsive and proficient in Microsoft office with a keen eye for detail. A conscientious work ethic is critical as is a desire to support the L & D team. This is an exciting opportunity for someone who understands the role learning and development plays in a successful business. If you enjoy working in a fast-paced environment, can deliver high quality outputs and work to tight deadlines, we want to hear from you. We offer an engaging and supportive environment with opportunities for growth. Main Responsibilities Working alongside L&D co-ordinator to manage Business Training Plan to include creating Teams meetings for virtual classroom sessions and sending links to all delegates in a timely manner Using Myrus (Care Shield) e learning training platform to create new starters, manage leavers, archiving, re activations and recording any additional information Manage induction timetable with trainers, including assisting with attendance registers, monitoring attendees camera use, supporting with accessing and recording Knowledge Checks where applicable. Support trainers with additional admin tasks before, during, and after training sessions, such as uploading documents, recording changes in attendance, knowledge check follow ups with managers. Plan and create fortnightly induction schedules, disseminating this information to all regional admins and confirming room bookings in training venues Working collaboratively with operations Managers to process new starters on induction, booking staff on training, checking any pre-requisites prior to attending courses and disseminating this information where applicable Managing training admin inbox and responding to all queries and actions such as delegate cancellations, rescheduling of places, creating new courses, and signposting emails to the L&D co-ordinator or others as appropriate Keeping track of delegate numbers on courses, working with operations to fill places, liaising with trainers where numbers are low and contribute to actioning this Uploading competencies onto e learning platform and signing off completed induction, probation and competencies on staffs individual Training Plan Contribute to compiling data and producing accurate reports when required eg attendance/non-attendance and compliance Develop relationships with L&D team and across all regions internally and liaise with external organisations such as Skills for Care; Apprenticeship provider; CareShield Manage equipment data bases for trainers and training venues, organising supplies and ordering when stocks are low Work alongside L&D co-ordinator to create L&D guides and processes for internal L&D team and operations managers to manage staff training in own service The Ideal Candidate Administrative: 2 years (Required) Microsoft office (Excel and Teams essential) 2 years (Required) Database administration: 2 years (Preferred)
Mar 22, 2024
Full time
Please note that Eden Futures is not able to offer Sponsorships at this time. Eden Futures supports adults who have learning disabilities, enduring mental ill health and autism across the Midlands and North of England, in more than 150 services. You will provide a professional point of contact for all staff and stakeholders whilst providing administrative support to the Learning & Development team to deliver, monitor and audit training and development activities to over 1200 staff. We are expanding our team and looking for a motivated and positive learning and development Administrator who has excellent organisational skills with a people focus to support our business. We want you to thrive in this role, be organised, responsive and proficient in Microsoft office with a keen eye for detail. A conscientious work ethic is critical as is a desire to support the L & D team. This is an exciting opportunity for someone who understands the role learning and development plays in a successful business. If you enjoy working in a fast-paced environment, can deliver high quality outputs and work to tight deadlines, we want to hear from you. We offer an engaging and supportive environment with opportunities for growth. Main Responsibilities Working alongside L&D co-ordinator to manage Business Training Plan to include creating Teams meetings for virtual classroom sessions and sending links to all delegates in a timely manner Using Myrus (Care Shield) e learning training platform to create new starters, manage leavers, archiving, re activations and recording any additional information Manage induction timetable with trainers, including assisting with attendance registers, monitoring attendees camera use, supporting with accessing and recording Knowledge Checks where applicable. Support trainers with additional admin tasks before, during, and after training sessions, such as uploading documents, recording changes in attendance, knowledge check follow ups with managers. Plan and create fortnightly induction schedules, disseminating this information to all regional admins and confirming room bookings in training venues Working collaboratively with operations Managers to process new starters on induction, booking staff on training, checking any pre-requisites prior to attending courses and disseminating this information where applicable Managing training admin inbox and responding to all queries and actions such as delegate cancellations, rescheduling of places, creating new courses, and signposting emails to the L&D co-ordinator or others as appropriate Keeping track of delegate numbers on courses, working with operations to fill places, liaising with trainers where numbers are low and contribute to actioning this Uploading competencies onto e learning platform and signing off completed induction, probation and competencies on staffs individual Training Plan Contribute to compiling data and producing accurate reports when required eg attendance/non-attendance and compliance Develop relationships with L&D team and across all regions internally and liaise with external organisations such as Skills for Care; Apprenticeship provider; CareShield Manage equipment data bases for trainers and training venues, organising supplies and ordering when stocks are low Work alongside L&D co-ordinator to create L&D guides and processes for internal L&D team and operations managers to manage staff training in own service The Ideal Candidate Administrative: 2 years (Required) Microsoft office (Excel and Teams essential) 2 years (Required) Database administration: 2 years (Preferred)
Salary: £23,400 per annum (+ £5,023 London Weighting if applicable) Location: London - Hybrid Working or Homebased with regular travel to our London Office when required Contract: Permanent Hours: Full time (37.5) Closing date: Thursday 4th April 2024 at 11:30pm We would like to offer Apprenticeship training alongside this role. Following recruitment, we will work with the successful candidate to establish the best training opportunity. Are you a numerate individual with experience of working on a high-volume accounts payable system? Then join us as an Accounts Payable Administrator. As part of a team of finance experts you'll be at the heart of safeguarding our finances to ensure Shelter can achieve our vision of a home for everyone. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under our Finance Team, we work collaboratively to help safeguard our resources across Shelter to ensure the organisation is financially stable. Our finance teams all work together to help support Shelter's aim to achieve a home for everyone. This Accounts Payable team plays a crucial role within Finance - working to pay suppliers in a timely manner allowing Shelter to continue it's vital work. We also lead on controls to help ensure that donors' money is being spent in the best way we can. You'll be working in a tight-knit team alongside two Accounts Payable Coordinators, an Accounts Payable Manager, a Head of Financial Control and Operations - all of which fall under our Assistant Director of Finance. About the role Your role will involve ensuring all invoices are properly posted to Shelter's finance system, as well as matching to correct purchase orders within required timescales. You'll also be processing our staff expenses as well as credit card expenses to ensure that we pay these within our agreed timescales. Part of your day-to-day tasks will also involve being the key point of contact through our Accounts Payable Inbox - and at times we'll rely on you to provide training to Shelter colleagues on our purchase-to-pay cycle as well as providing guidance for raising purchase requisition requests. You'll be an integral part of our team to ensure our operations run smoothly helping us to deliver within our deadlines. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you You'll possess a keen eye for detail and also love working with numbers. You'll enjoy working at pace and will be able to manage your time effectively, with the ability to work to our deadlines but also reprioritising tasks when required. You'll be proficient in the main MS Office applications, with intermediate skills in Excel to really be able to thrive in your day-to-day tasks. And while experience of working on a high-volume accounts payable system is desirable, it's not necessary so we're happy to discuss your learning and development further. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and supporting statement addressing all points in the 'About You' section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £23,400 per annum (+ £5,023 London Weighting if applicable) Location: London - Hybrid Working or Homebased with regular travel to our London Office when required Contract: Permanent Hours: Full time (37.5) Closing date: Thursday 4th April 2024 at 11:30pm We would like to offer Apprenticeship training alongside this role. Following recruitment, we will work with the successful candidate to establish the best training opportunity. Are you a numerate individual with experience of working on a high-volume accounts payable system? Then join us as an Accounts Payable Administrator. As part of a team of finance experts you'll be at the heart of safeguarding our finances to ensure Shelter can achieve our vision of a home for everyone. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under our Finance Team, we work collaboratively to help safeguard our resources across Shelter to ensure the organisation is financially stable. Our finance teams all work together to help support Shelter's aim to achieve a home for everyone. This Accounts Payable team plays a crucial role within Finance - working to pay suppliers in a timely manner allowing Shelter to continue it's vital work. We also lead on controls to help ensure that donors' money is being spent in the best way we can. You'll be working in a tight-knit team alongside two Accounts Payable Coordinators, an Accounts Payable Manager, a Head of Financial Control and Operations - all of which fall under our Assistant Director of Finance. About the role Your role will involve ensuring all invoices are properly posted to Shelter's finance system, as well as matching to correct purchase orders within required timescales. You'll also be processing our staff expenses as well as credit card expenses to ensure that we pay these within our agreed timescales. Part of your day-to-day tasks will also involve being the key point of contact through our Accounts Payable Inbox - and at times we'll rely on you to provide training to Shelter colleagues on our purchase-to-pay cycle as well as providing guidance for raising purchase requisition requests. You'll be an integral part of our team to ensure our operations run smoothly helping us to deliver within our deadlines. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you You'll possess a keen eye for detail and also love working with numbers. You'll enjoy working at pace and will be able to manage your time effectively, with the ability to work to our deadlines but also reprioritising tasks when required. You'll be proficient in the main MS Office applications, with intermediate skills in Excel to really be able to thrive in your day-to-day tasks. And while experience of working on a high-volume accounts payable system is desirable, it's not necessary so we're happy to discuss your learning and development further. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and supporting statement addressing all points in the 'About You' section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Job Purpose To provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper. In addition to studying for an apprenticeship certificate. This is predominantly an office based role. Role & Responsibilities Work within agreed standard ways of working and key performance indicators Providing a first-class concierge style front of house service Working as an agile team, providing holiday cover and deputising for other roles as needed Constantly seek to improve processes and find ways to work in a paperless environment Champion agile working, including within the administrative support function Provide support for the day to day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors Provide a point of contact for onsite IT issues and requests, liaising with the remote IT teams. Take ownership of asset management ensuring IT kit levels are maintained as appropriate. Deliver high quality Audio Visual and Meeting support, ensuring the Mazars meeting room equipment is maintained to high standards and is available to internal staff and external customers alike. Administration duties as directed by the business support hub leader/business support team leader Prepare, format and amend documents as required ensuring that documents are produced in compliance with the firm's house style, to include letters, reports, presentations and accounts, making full use of standard templates and Adobe Sign Scanning & distributing post Skills, Knowledge and Experience A team player Adaptability: ability to adapt to new circumstances and comfortable working with complexity and ambiguity Creative problem solver: logical and creative thinker, takes a methodological approach in understanding a problem Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required Strong attention to detail and time management skills A positive, proactive approach Takes a pragmatic approach to resolving situations, using own initiative where appropriate MS Office skills (specifically Word, Excel and PowerPoint) Friendly and approachable personality. Possess a confident, professional approach to tasks Demonstrates a high level of commitment and is able to work in a busy environment. Self-motivated with the ability to work under pressure when necessary to deliver to tight deadlines Must have a flexible attitude to working, and possess a willingness to work as part of a team Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Inclusion and Diversity At Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience. Agile working at Mazars Agile working means empowering you and trusting you. Empowering you to work where, when and how you choose. And trusting you to make the right choices for Mazars, your team and yourself to deliver the best outcome for the client. Within the administrative support function, there will understandably be a requirement for a presence within the office. This will need to be managed in order to ensure that an appropriate level of cover is maintained at all times to meet the needs of the firm, team and clients
Dec 03, 2021
Full time
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Job Purpose To provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper. In addition to studying for an apprenticeship certificate. This is predominantly an office based role. Role & Responsibilities Work within agreed standard ways of working and key performance indicators Providing a first-class concierge style front of house service Working as an agile team, providing holiday cover and deputising for other roles as needed Constantly seek to improve processes and find ways to work in a paperless environment Champion agile working, including within the administrative support function Provide support for the day to day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors Provide a point of contact for onsite IT issues and requests, liaising with the remote IT teams. Take ownership of asset management ensuring IT kit levels are maintained as appropriate. Deliver high quality Audio Visual and Meeting support, ensuring the Mazars meeting room equipment is maintained to high standards and is available to internal staff and external customers alike. Administration duties as directed by the business support hub leader/business support team leader Prepare, format and amend documents as required ensuring that documents are produced in compliance with the firm's house style, to include letters, reports, presentations and accounts, making full use of standard templates and Adobe Sign Scanning & distributing post Skills, Knowledge and Experience A team player Adaptability: ability to adapt to new circumstances and comfortable working with complexity and ambiguity Creative problem solver: logical and creative thinker, takes a methodological approach in understanding a problem Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required Strong attention to detail and time management skills A positive, proactive approach Takes a pragmatic approach to resolving situations, using own initiative where appropriate MS Office skills (specifically Word, Excel and PowerPoint) Friendly and approachable personality. Possess a confident, professional approach to tasks Demonstrates a high level of commitment and is able to work in a busy environment. Self-motivated with the ability to work under pressure when necessary to deliver to tight deadlines Must have a flexible attitude to working, and possess a willingness to work as part of a team Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Inclusion and Diversity At Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience. Agile working at Mazars Agile working means empowering you and trusting you. Empowering you to work where, when and how you choose. And trusting you to make the right choices for Mazars, your team and yourself to deliver the best outcome for the client. Within the administrative support function, there will understandably be a requirement for a presence within the office. This will need to be managed in order to ensure that an appropriate level of cover is maintained at all times to meet the needs of the firm, team and clients