We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
Mar 29, 2024
Full time
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Database Marketing Analyst , you'll have a major impact on helping us achieve our goal. You'll work closely with Customer Relationship Management (CRM) and Customer Insights, delivering accurate, relevant, and timely marketing selections, analysis and reports on customer behaviour and purchasing patterns. This role is a 12 month salaried fixed-term contract. As our Database Marketing Analyst , you'll have access to a wide range of benefits including: Hybrid working (we're in the office 2 days per week) Colleague discounts on Jet2holidays and flights Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle What you'll be doing: You'll work with other areas of the business, to gather and translate customer data into actionable insights. You'll build and own a group of reports, ensuring they are published in a timely and accurate manner. You'll review processes and look to improve efficiency wherever possible, allowing more focus time on value-added activities. You'll use data to monitor performance and influence strategic decisions. What you'll have: You'll have experience writing queries in SQL in order to organise and manipulate complex data for use in analysis. You'll have MS Excel skills and be highly numerate. You'll have data visualisation experience, ideally with Tableau. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
Mar 29, 2024
Contractor
At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Database Marketing Analyst , you'll have a major impact on helping us achieve our goal. You'll work closely with Customer Relationship Management (CRM) and Customer Insights, delivering accurate, relevant, and timely marketing selections, analysis and reports on customer behaviour and purchasing patterns. This role is a 12 month salaried fixed-term contract. As our Database Marketing Analyst , you'll have access to a wide range of benefits including: Hybrid working (we're in the office 2 days per week) Colleague discounts on Jet2holidays and flights Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle What you'll be doing: You'll work with other areas of the business, to gather and translate customer data into actionable insights. You'll build and own a group of reports, ensuring they are published in a timely and accurate manner. You'll review processes and look to improve efficiency wherever possible, allowing more focus time on value-added activities. You'll use data to monitor performance and influence strategic decisions. What you'll have: You'll have experience writing queries in SQL in order to organise and manipulate complex data for use in analysis. You'll have MS Excel skills and be highly numerate. You'll have data visualisation experience, ideally with Tableau. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
Be proud. Be awesome. Be bold. Be innovative Senior Billing Analyst Join BeFibe's passionate Billing Team - where collaboration fuels creativity , challenges inspire growth , and success is celebrated as a team. As BeFibre's Senior Billing Analyst, you'll support and lead billing operations, ensuring accuracy and compliance while maximising revenue. With your analytical skills, you'll drive efficiency and resolve issues swiftly to maintain exceptional customer satisfaction. Broadband companies are known for breaking promises to their customers. BeFibre is on a mission to change that. We make buying broadband honest and simple. Are you ready to make your mark in shaping the future of telecom billing? Key Responsibilities Manage day-to-day billing and collection operations, ensuring accuracy and efficiency. Resolve billing issues and disputes promptly to maintain customer satisfaction Maximise revenue streams while minimising bad debt. Drive operational excellence and process improvements. Provide support for strategic decision-making through data analysis and insights. Stay updated on industry regulations and trends to ensure compliance. Support the wider finance team with month-end reports on customer revenue What we're looking for Well-rounded experience in billing or finance , ideally within a similar industry or start-up environment Familiarity with billing systems and processes. Proven track record of driving efficiency and process improvements. Knowledge of industry regulations and compliance standards including OFCOM. Ability to see opportunities where others see challenges A proactive mindset and the ability to adapt to a fast-paced environment Can interpret data, identify patterns, and draw actionable insights to drive decision-making and process improvements. If you're ready to join a team revolutionising the telecom industry, advance your career in an innovative setting, and become part of a company that truly embodies its values, apply now! By joining BeFibre, you'll be part of a company that's making a positive impact on communities across the country. ?
Mar 29, 2024
Full time
Be proud. Be awesome. Be bold. Be innovative Senior Billing Analyst Join BeFibe's passionate Billing Team - where collaboration fuels creativity , challenges inspire growth , and success is celebrated as a team. As BeFibre's Senior Billing Analyst, you'll support and lead billing operations, ensuring accuracy and compliance while maximising revenue. With your analytical skills, you'll drive efficiency and resolve issues swiftly to maintain exceptional customer satisfaction. Broadband companies are known for breaking promises to their customers. BeFibre is on a mission to change that. We make buying broadband honest and simple. Are you ready to make your mark in shaping the future of telecom billing? Key Responsibilities Manage day-to-day billing and collection operations, ensuring accuracy and efficiency. Resolve billing issues and disputes promptly to maintain customer satisfaction Maximise revenue streams while minimising bad debt. Drive operational excellence and process improvements. Provide support for strategic decision-making through data analysis and insights. Stay updated on industry regulations and trends to ensure compliance. Support the wider finance team with month-end reports on customer revenue What we're looking for Well-rounded experience in billing or finance , ideally within a similar industry or start-up environment Familiarity with billing systems and processes. Proven track record of driving efficiency and process improvements. Knowledge of industry regulations and compliance standards including OFCOM. Ability to see opportunities where others see challenges A proactive mindset and the ability to adapt to a fast-paced environment Can interpret data, identify patterns, and draw actionable insights to drive decision-making and process improvements. If you're ready to join a team revolutionising the telecom industry, advance your career in an innovative setting, and become part of a company that truly embodies its values, apply now! By joining BeFibre, you'll be part of a company that's making a positive impact on communities across the country. ?
Senior Technical Pricing Analyst: An opportunity has arisen to join Ageas's Underwriting department in the Technical Pricing team. Technical Pricing are responsible for the production of specialist actuarial and statistical analyses of Underwriting performance on our insurance products including Private Car, Van, Bike and Household. The successful applicant can choose to work in our London, Eastleigh or Bournemouth offices or work from home full-time.This exciting role as Senior Technical Pricing Analyst offers the opportunity to explore and use new technologies and be involved in delivering strategic change such as improving the sophistication of models and deploying the latest data science techniques to generate profitable business growth. The Senior Technical Pricing Analyst will support projects, assisting in data preparation, performing, and reviewing actuarial modelling and interpreting results that drives high impact and, intelligent pricing solutions - all of which will help drive our competitive positioning. This role has a strong research and development focus, so the ideal candidate will be a self-motivated individual with independent research experience and the proven ability to drive complex projects through the complete development cycle, from early conceptualization to implementation. Furthermore, the successful candidate will receive a generous study package to support them on the rewarding route to qualification as an Actuary. Main responsibilities of the Senior Technical Pricing Analyst: Creating complex, robust actuarial models and interpreting the results to deliver high impact, innovative pricingAssisting in the production of ad-hoc actuarial and statistical analyses, working with stakeholders across the company to solve a wide range of business problemsProducing reports, documentation, and presentations to communicate the results of actuarial analyses to key stakeholdersIdentifying opportunities to challenge and improve existing methodologies, deploying new analytical techniques that deliver new insights and tangible operational improvements. To be successful the Senior Technical Pricing Analyst will have the following: Essential A or A grades in Mathematics and other numerate A-levels.2'1 or above degree in a numerate discipline: for example, but not limited to, Mathematics, Statistics, Engineering or Physics.A PhD or a research-based Masters is highly desired for this role.Excellent analytical skills with the ability to manipulate and interpret data. The job holder should be able to identify, investigate and interpret the results of an analysis, considering past the more obvious first order effects. A high level of problem solving is required, both logically and laterally, along with an ability to engage in research. Desirable Experience of actuarial pricing or statistical modelling, preferably in a regulated multi-divisional industry. Experience of machine learning techniques e.g., GBMs, Elastic Net Regression or Random Forests in Python or R would be highly advantageous.Experience, or awareness, of industry-specific software such as Emblem would be looked upon favorably.Previous experience of working in partnership with teams to influence, gain buy in and share knowledge with particular emphasis on being able to present difficult concepts clearly. Here are some of the benefits you can enjoy with the Senior Technical Pricing Analyst role: A competitive pension for which Ageas will pay twice the amount.Generous amount of holidays with the option to buy up to 10 additional days.Annual Salary review.Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up.Return to work programme scheme.Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz).Support groups- wellbeing activities, yoga, mindfulness sessions, Sports and Social Club events and more.About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda. Click the 'Apply Now' button to start your application for the Senior Technical Pricing Analyst role.
Mar 29, 2024
Full time
Senior Technical Pricing Analyst: An opportunity has arisen to join Ageas's Underwriting department in the Technical Pricing team. Technical Pricing are responsible for the production of specialist actuarial and statistical analyses of Underwriting performance on our insurance products including Private Car, Van, Bike and Household. The successful applicant can choose to work in our London, Eastleigh or Bournemouth offices or work from home full-time.This exciting role as Senior Technical Pricing Analyst offers the opportunity to explore and use new technologies and be involved in delivering strategic change such as improving the sophistication of models and deploying the latest data science techniques to generate profitable business growth. The Senior Technical Pricing Analyst will support projects, assisting in data preparation, performing, and reviewing actuarial modelling and interpreting results that drives high impact and, intelligent pricing solutions - all of which will help drive our competitive positioning. This role has a strong research and development focus, so the ideal candidate will be a self-motivated individual with independent research experience and the proven ability to drive complex projects through the complete development cycle, from early conceptualization to implementation. Furthermore, the successful candidate will receive a generous study package to support them on the rewarding route to qualification as an Actuary. Main responsibilities of the Senior Technical Pricing Analyst: Creating complex, robust actuarial models and interpreting the results to deliver high impact, innovative pricingAssisting in the production of ad-hoc actuarial and statistical analyses, working with stakeholders across the company to solve a wide range of business problemsProducing reports, documentation, and presentations to communicate the results of actuarial analyses to key stakeholdersIdentifying opportunities to challenge and improve existing methodologies, deploying new analytical techniques that deliver new insights and tangible operational improvements. To be successful the Senior Technical Pricing Analyst will have the following: Essential A or A grades in Mathematics and other numerate A-levels.2'1 or above degree in a numerate discipline: for example, but not limited to, Mathematics, Statistics, Engineering or Physics.A PhD or a research-based Masters is highly desired for this role.Excellent analytical skills with the ability to manipulate and interpret data. The job holder should be able to identify, investigate and interpret the results of an analysis, considering past the more obvious first order effects. A high level of problem solving is required, both logically and laterally, along with an ability to engage in research. Desirable Experience of actuarial pricing or statistical modelling, preferably in a regulated multi-divisional industry. Experience of machine learning techniques e.g., GBMs, Elastic Net Regression or Random Forests in Python or R would be highly advantageous.Experience, or awareness, of industry-specific software such as Emblem would be looked upon favorably.Previous experience of working in partnership with teams to influence, gain buy in and share knowledge with particular emphasis on being able to present difficult concepts clearly. Here are some of the benefits you can enjoy with the Senior Technical Pricing Analyst role: A competitive pension for which Ageas will pay twice the amount.Generous amount of holidays with the option to buy up to 10 additional days.Annual Salary review.Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up.Return to work programme scheme.Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz).Support groups- wellbeing activities, yoga, mindfulness sessions, Sports and Social Club events and more.About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda. Click the 'Apply Now' button to start your application for the Senior Technical Pricing Analyst role.
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we're committed to personalised learning paths for every employee to help you, and us, grow. Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We're proud to design and develop some of the best business solutions like iTrent and People First to support our customers' people-related challenges across every vertical. Looking for the place where you can belong? Join MHR and help us shape the world of work. As a Competitive Intelligence Analyst, your role involves driving a thorough understanding of the market and competitive landscape. This is achieved through the collection, analysis, and presentation of information regarding competitor activities, market trends, and customer preferences. Your insights will play a crucial role in aiding MHR in making well-informed business decisions regarding our products, services, and their delivery. Key Responsibilities: Conduct in-depth market research and analysis to stay informed about competitor activities and evolving market trends. Proactively gather and analyse data related to customers, competitors, and market trends, identifying potential business opportunities. Establish and maintain a comprehensive library of competitor information and market trends. Take the lead in monitoring industry news, press releases, and other pertinent sources to pinpoint significant developments and trends. Prepare detailed reports and presentations to effectively communicate findings to the Marketing and Sales teams, as well as the broader business. Collaborate with cross-functional teams, including Product Marketing, Sales, and other go-to-market teams, to provide valuable insights and support business decision-making processes. Stay current on emerging trends, technologies, and best practices in the field of competitive intelligence. Develop an in-depth understanding of MHR's products and services, emphasising their differentiation in the market. Work closely with sales enablement to empower the sales and customer success teams with training, battle cards, objection handling, and customer-facing content. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.
Mar 29, 2024
Full time
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we're committed to personalised learning paths for every employee to help you, and us, grow. Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We're proud to design and develop some of the best business solutions like iTrent and People First to support our customers' people-related challenges across every vertical. Looking for the place where you can belong? Join MHR and help us shape the world of work. As a Competitive Intelligence Analyst, your role involves driving a thorough understanding of the market and competitive landscape. This is achieved through the collection, analysis, and presentation of information regarding competitor activities, market trends, and customer preferences. Your insights will play a crucial role in aiding MHR in making well-informed business decisions regarding our products, services, and their delivery. Key Responsibilities: Conduct in-depth market research and analysis to stay informed about competitor activities and evolving market trends. Proactively gather and analyse data related to customers, competitors, and market trends, identifying potential business opportunities. Establish and maintain a comprehensive library of competitor information and market trends. Take the lead in monitoring industry news, press releases, and other pertinent sources to pinpoint significant developments and trends. Prepare detailed reports and presentations to effectively communicate findings to the Marketing and Sales teams, as well as the broader business. Collaborate with cross-functional teams, including Product Marketing, Sales, and other go-to-market teams, to provide valuable insights and support business decision-making processes. Stay current on emerging trends, technologies, and best practices in the field of competitive intelligence. Develop an in-depth understanding of MHR's products and services, emphasising their differentiation in the market. Work closely with sales enablement to empower the sales and customer success teams with training, battle cards, objection handling, and customer-facing content. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.
We're working with an e-commerce group who have seen exceptional growth over the past 18 months. Due to this growth and with there being a number of acquisitions on the horizon they are looking to strengthen their Finance team with a Commercial Finance Analyst This role will focus on using analytical business insights to transform, inform and direct the business to achieve the corporate goals and enhance values. The individual will be working closely with a range of stakeholders to understand and develop their business insights to achieve these goals to produce profitable growth. Responsibilities include: Production of monthly customer profitability reports Identify, understand and test any issues with data sources and processing through the reporting model Review the report outputs for any anomalies and resolve Review methodology and development of the reports ensuring any changes to company processes are reflected in the model and / or any required changes to data sources are implemented Experience in Power BI or another analytical tool. Commercial acumen understanding all elements of the customer experience from order process, shipping and fulfilment to invoicing. Engagement with key stakeholders for data sources, cost calculation methodology and changes to company processes (Customer Services & Supply Chain) Provide Cost to Serve scenario analysis for new and existing business tenders Engagement with Procurement, Supply Chain, Customer Services & Credit Control to provide costs / data enabling completion of CTS scenarios Provide coaching and support to Account Managers raising awareness and understanding of how their customers behaviours impact profitability Attend regular account review meetings and workshops with Sales teams to identify and measure revenue, margin and operational cost improvement actions Produce KPI trend analysis by Region, Team, Rep and Customer Requirements A qualified accountant (ACCA / ACA / CIMA) would be preferred, although QBE is considered Strong Excel and Power BI / SQL experience. Commercial acumen for designing and reviewing output of reports. Strong analytical skills, with the ability to adopt a logical approach to solving problems with variance visualisations of output. Strong communication skills - able to business partner effectively Adaptable - able to continuously improve processes and spot opportunities for improvement Microsoft Dynamics/365 experience would be highly beneficial but not essential Benefits £45,000 - £55,000 26 holidays plus bank holidays Annual Bonus Employee discount scheme Study support where required
Mar 29, 2024
Full time
We're working with an e-commerce group who have seen exceptional growth over the past 18 months. Due to this growth and with there being a number of acquisitions on the horizon they are looking to strengthen their Finance team with a Commercial Finance Analyst This role will focus on using analytical business insights to transform, inform and direct the business to achieve the corporate goals and enhance values. The individual will be working closely with a range of stakeholders to understand and develop their business insights to achieve these goals to produce profitable growth. Responsibilities include: Production of monthly customer profitability reports Identify, understand and test any issues with data sources and processing through the reporting model Review the report outputs for any anomalies and resolve Review methodology and development of the reports ensuring any changes to company processes are reflected in the model and / or any required changes to data sources are implemented Experience in Power BI or another analytical tool. Commercial acumen understanding all elements of the customer experience from order process, shipping and fulfilment to invoicing. Engagement with key stakeholders for data sources, cost calculation methodology and changes to company processes (Customer Services & Supply Chain) Provide Cost to Serve scenario analysis for new and existing business tenders Engagement with Procurement, Supply Chain, Customer Services & Credit Control to provide costs / data enabling completion of CTS scenarios Provide coaching and support to Account Managers raising awareness and understanding of how their customers behaviours impact profitability Attend regular account review meetings and workshops with Sales teams to identify and measure revenue, margin and operational cost improvement actions Produce KPI trend analysis by Region, Team, Rep and Customer Requirements A qualified accountant (ACCA / ACA / CIMA) would be preferred, although QBE is considered Strong Excel and Power BI / SQL experience. Commercial acumen for designing and reviewing output of reports. Strong analytical skills, with the ability to adopt a logical approach to solving problems with variance visualisations of output. Strong communication skills - able to business partner effectively Adaptable - able to continuously improve processes and spot opportunities for improvement Microsoft Dynamics/365 experience would be highly beneficial but not essential Benefits £45,000 - £55,000 26 holidays plus bank holidays Annual Bonus Employee discount scheme Study support where required
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As part of the eTrade team you will support the Director of eTrade in developing and maintaining our eTrade products across all platforms. You will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. You will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners Managing the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable Assist the Head of eTrade with creating performance metrics and KPIs for eTrade Evaluate and measure the success of change requests and play these back to the underwriting heads Business Readiness Work closely with the Director of eTrade to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypothesise. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g. Rally, Jira, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counselling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counselling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As part of the eTrade team you will support the Director of eTrade in developing and maintaining our eTrade products across all platforms. You will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. You will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners Managing the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable Assist the Head of eTrade with creating performance metrics and KPIs for eTrade Evaluate and measure the success of change requests and play these back to the underwriting heads Business Readiness Work closely with the Director of eTrade to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypothesise. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g. Rally, Jira, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counselling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counselling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
End Date Saturday 30 March 2024 Salary Range £41,292 - £45,880 We support agile working - click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary JOB TITLE: Senior Data & Analytics Strategy Analyst LOCATION(S): Edinburgh HOURS: Full-time WORKING PATTERN: Hybrid working; two days per week at our Sighthill North office Job Description Senior Data & Analytics Strategy Analyst Location: Edinburgh Salary : £42,120 to £46,800 Hours: Full time Working Pattern: Minimum of 2 days a week in the office About this opportunity This is your chance to apply your experience and knowledge of data disciplines to help shape the data culture within our organisation. As a Senior Data & Analytics Strategy Analyst you ll grow and learn in an environment that recognises the importance of data and the value it can bring to an organisation. This is crucial work, ensuring we have accurate, complete and consistent data that we can use with confidence to support our business decision making. You ll take your place within our Payments Services Platform - a supportive and diverse community where we re passionate about collaboration and growing together. Here, you'll work with engineers and analysts to assure the quality of service data maintained on our IT Service Management (ITSM) tool ServiceNow. This data will be utilised to gain an understanding of our application and technology estate and draw insights into our efficiency and effectiveness at supporting the production service. You day-to-day responsibilities will include: Working with multiple business and technology teams across the organisation to assure data quality Interrogating and visualising data to drive insights and support strategic decision making Taking ownership of specific data-related problems and solving them Acting as an enthusiastic data advocate, promoting data management and governance What you ll need Data Management & Governance: Applying data management policies and approaches to ensure data quality and foundations, reducing data risk, and providing integrated, trusted and timely data from which reporting and analytics can be performed Business Intelligence & Visualisation: Gathering, cleansing, analysing and developing visual representations of data to help explore, understand and communicate data, and performing analytics for informed decision making Collaboration: Working together and sharing information with, within and across boundaries, to achieve a common goal, thereby collectively maximising potential, at pace Problem Solving: Defining a situation that is difficult or undesirable, and then identifying and prioritising the best solution to fix it Impactful Communication: Engaging in an open, transparent and inclusive way through a range of communication methods Active Learning: Learning, driven by curiosity and desire, to gain new experiences And any experience of this would be really useful ITSM Concepts: Exposure to ITSM tooling, such as ServiceNow, and an awareness of ITSM constructs and processes, such as application portfolio management, technology portfolio management, incident management, problem management and change management About working for us Our focus is to ensure that we re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background identity or culture. We were one of the first organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So, if you d like reasonable adjustments to be made to our recruitment processes. Just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 28 days holiday with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 28, 2024
Full time
End Date Saturday 30 March 2024 Salary Range £41,292 - £45,880 We support agile working - click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary JOB TITLE: Senior Data & Analytics Strategy Analyst LOCATION(S): Edinburgh HOURS: Full-time WORKING PATTERN: Hybrid working; two days per week at our Sighthill North office Job Description Senior Data & Analytics Strategy Analyst Location: Edinburgh Salary : £42,120 to £46,800 Hours: Full time Working Pattern: Minimum of 2 days a week in the office About this opportunity This is your chance to apply your experience and knowledge of data disciplines to help shape the data culture within our organisation. As a Senior Data & Analytics Strategy Analyst you ll grow and learn in an environment that recognises the importance of data and the value it can bring to an organisation. This is crucial work, ensuring we have accurate, complete and consistent data that we can use with confidence to support our business decision making. You ll take your place within our Payments Services Platform - a supportive and diverse community where we re passionate about collaboration and growing together. Here, you'll work with engineers and analysts to assure the quality of service data maintained on our IT Service Management (ITSM) tool ServiceNow. This data will be utilised to gain an understanding of our application and technology estate and draw insights into our efficiency and effectiveness at supporting the production service. You day-to-day responsibilities will include: Working with multiple business and technology teams across the organisation to assure data quality Interrogating and visualising data to drive insights and support strategic decision making Taking ownership of specific data-related problems and solving them Acting as an enthusiastic data advocate, promoting data management and governance What you ll need Data Management & Governance: Applying data management policies and approaches to ensure data quality and foundations, reducing data risk, and providing integrated, trusted and timely data from which reporting and analytics can be performed Business Intelligence & Visualisation: Gathering, cleansing, analysing and developing visual representations of data to help explore, understand and communicate data, and performing analytics for informed decision making Collaboration: Working together and sharing information with, within and across boundaries, to achieve a common goal, thereby collectively maximising potential, at pace Problem Solving: Defining a situation that is difficult or undesirable, and then identifying and prioritising the best solution to fix it Impactful Communication: Engaging in an open, transparent and inclusive way through a range of communication methods Active Learning: Learning, driven by curiosity and desire, to gain new experiences And any experience of this would be really useful ITSM Concepts: Exposure to ITSM tooling, such as ServiceNow, and an awareness of ITSM constructs and processes, such as application portfolio management, technology portfolio management, incident management, problem management and change management About working for us Our focus is to ensure that we re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background identity or culture. We were one of the first organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So, if you d like reasonable adjustments to be made to our recruitment processes. Just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 28 days holiday with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
This is an opportunity to join a fast-paced global team as part of the Network Operations Finance Centre of Excellence (CoE) team. The CoE team is part of the Global Network Operations function. The team works with Business Finance, Network Finance and Territory finance teams to execute finance tasks on recording and analysing financial transactions, raising and researching domestic and foreign invoices, maintaining cost center and WBS codes, year end and budget activities. Thorough knowledge of our PwC finance systems and processes and a keen interest in working with and adopting new and emerging technologies is desirable. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to : Key tasks and responsibilities: Actively involved in various month end activities which includes but not limited to accruals, variance analysis reporting and balance sheet reconciliations Play a key role in the build out of forecasts and budgets for the business Develop new ideas and propose innovative solutions to problems Use a broad range of tools and techniques to extract insights from current trends in the business area to help drive decision making Look at ways to improve efficiency through automation and process improvement Meet and communicate with cross-functional teams in order to complete assigned reporting tasks accurately and on time effectively Ad hoc tasks as deemed necessary by Head of the COE or business area being supported Skills and attributes requirements: Good all round accounting knowledge Excellent spoken and written communication skills Excellent customer service skills; Responds to client requests promptly and professionally Organized with excellent attention to detail Ability to work independently, learn quickly, and multi-task in a dynamic, fast paced environment Strong technical skills Proficient in the Firm's standard suite of work solutions, such as Google Suite, Power BI, Word, Excel, PowerPoint, SAP R3, Alteryx, Business Warehouse, etc.; Ability to effectively communicate with Partners and staff at all levels - both verbal and written Excellent team player who is able to work in a virtual/global team Resourceful and creative problem solver Utilizing the firms various resources available to meet and maintain digital upskilling initiatives Part qualified accountant ACA, ACCA, CIMA or equivalent.
Mar 28, 2024
Full time
This is an opportunity to join a fast-paced global team as part of the Network Operations Finance Centre of Excellence (CoE) team. The CoE team is part of the Global Network Operations function. The team works with Business Finance, Network Finance and Territory finance teams to execute finance tasks on recording and analysing financial transactions, raising and researching domestic and foreign invoices, maintaining cost center and WBS codes, year end and budget activities. Thorough knowledge of our PwC finance systems and processes and a keen interest in working with and adopting new and emerging technologies is desirable. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to : Key tasks and responsibilities: Actively involved in various month end activities which includes but not limited to accruals, variance analysis reporting and balance sheet reconciliations Play a key role in the build out of forecasts and budgets for the business Develop new ideas and propose innovative solutions to problems Use a broad range of tools and techniques to extract insights from current trends in the business area to help drive decision making Look at ways to improve efficiency through automation and process improvement Meet and communicate with cross-functional teams in order to complete assigned reporting tasks accurately and on time effectively Ad hoc tasks as deemed necessary by Head of the COE or business area being supported Skills and attributes requirements: Good all round accounting knowledge Excellent spoken and written communication skills Excellent customer service skills; Responds to client requests promptly and professionally Organized with excellent attention to detail Ability to work independently, learn quickly, and multi-task in a dynamic, fast paced environment Strong technical skills Proficient in the Firm's standard suite of work solutions, such as Google Suite, Power BI, Word, Excel, PowerPoint, SAP R3, Alteryx, Business Warehouse, etc.; Ability to effectively communicate with Partners and staff at all levels - both verbal and written Excellent team player who is able to work in a virtual/global team Resourceful and creative problem solver Utilizing the firms various resources available to meet and maintain digital upskilling initiatives Part qualified accountant ACA, ACCA, CIMA or equivalent.
Business Unit: Risk, Unsecured Portfolios Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK with occasional travel to a hub Live for the weekday. Live a life more Virgin . Our Team The Unsecured Credit Risk - Financial Insight team produce loss and impairment models which form part of the bank's pricing models and strategic plan. We ensure all models are accurately monitored, and track and provide insight on monthly movements in both arrears and impairments. ?We ensure quality control over analysis provided and execution of controls to ensure integrity of analysis completed. What you'll be doing • Supporting and designing of arrears and provision models for Credit Cards/Loans and PCAs for inclusion in VM strategic plans.• Providing loss and IFRS9 expectations for pricing models for Credit Cards and Personal Loans.• Investigating monthly impairment movements (both Loss & IFRS9) and providing a detailed explanation for trends and variance from plan, to aid understanding of P&L reporting.• Ensuring that all model metrics are accurately monitored and tracked within the team, to ensure any emerging trends are investigated and understood.• Building and maintaining relationships with the strategy, modelling and risk teams to ensure metrics within the models are reflective of current strategies, models and future changes.• Working closely with the Risk Strategy and Commercial Strategy teams to ensure that they are proactively informed of current and forecasted trends and strategies are appropriately reflected in forecasts.• Supporting the continued development of a best practice modelling culture within the bank, producing clear well written model documentation.• Supporting the Financial Insight Manager in enhancing the operational effectiveness of the team. We need you to have • Strong, independent analytical capabilities with proficiency in SAS and MS Office suite.• Experience producing loss forecasting and/or pricing models.• Previously worked with retail AIRB & IFRS9 modelling.• Extensive experience in Financial Services or banking with practical experience of performance reporting/analytics.• A proven ability to build strong networks and relationships, encouraging collaboration.• Excellent communication skills with the ability to condense and simplify complex information to brief and influence senior stakeholders. It's a bonus if you have but not essential • Commercial understanding of the unsecured lending sector.?• Strong understanding of the operations of Risk and the wider business.• Understanding of pricing models and strategies. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more• Up to five extra paid well-being days per year• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt• Market-leading pension• Free private medical cover, income protection and life assurance• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness• Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Mar 28, 2024
Full time
Business Unit: Risk, Unsecured Portfolios Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK with occasional travel to a hub Live for the weekday. Live a life more Virgin . Our Team The Unsecured Credit Risk - Financial Insight team produce loss and impairment models which form part of the bank's pricing models and strategic plan. We ensure all models are accurately monitored, and track and provide insight on monthly movements in both arrears and impairments. ?We ensure quality control over analysis provided and execution of controls to ensure integrity of analysis completed. What you'll be doing • Supporting and designing of arrears and provision models for Credit Cards/Loans and PCAs for inclusion in VM strategic plans.• Providing loss and IFRS9 expectations for pricing models for Credit Cards and Personal Loans.• Investigating monthly impairment movements (both Loss & IFRS9) and providing a detailed explanation for trends and variance from plan, to aid understanding of P&L reporting.• Ensuring that all model metrics are accurately monitored and tracked within the team, to ensure any emerging trends are investigated and understood.• Building and maintaining relationships with the strategy, modelling and risk teams to ensure metrics within the models are reflective of current strategies, models and future changes.• Working closely with the Risk Strategy and Commercial Strategy teams to ensure that they are proactively informed of current and forecasted trends and strategies are appropriately reflected in forecasts.• Supporting the continued development of a best practice modelling culture within the bank, producing clear well written model documentation.• Supporting the Financial Insight Manager in enhancing the operational effectiveness of the team. We need you to have • Strong, independent analytical capabilities with proficiency in SAS and MS Office suite.• Experience producing loss forecasting and/or pricing models.• Previously worked with retail AIRB & IFRS9 modelling.• Extensive experience in Financial Services or banking with practical experience of performance reporting/analytics.• A proven ability to build strong networks and relationships, encouraging collaboration.• Excellent communication skills with the ability to condense and simplify complex information to brief and influence senior stakeholders. It's a bonus if you have but not essential • Commercial understanding of the unsecured lending sector.?• Strong understanding of the operations of Risk and the wider business.• Understanding of pricing models and strategies. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more• Up to five extra paid well-being days per year• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt• Market-leading pension• Free private medical cover, income protection and life assurance• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness• Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, Farmweb, and NIG. As Britain's leading personal motor insurer, and one of the UK's leading home, travel, rescue, pet, and commercial insurers, we serve millions of customers across the UK! Direct Line has a heritage of innovation, redefining the broker-led insurance market by becoming the first UK insurance company to use the telephone to sell insurance directly to customers. And we've continued to change as the market and customer preferences have evolved. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future. To help us to achieve this vision and purpose, we have recently transformed our operating model to Agile ways of working in important areas of the business, such as our Product, Data, and Tech teams. We want to be an employer where people with different skills and expertise collaborate to deliver excellent products and services to our customers. The role: We are looking for a Reserving Lead to join our finance department! Reporting into our Group Reserving Actuary, you will deliver and support Reserving, Forecasting, Monitoring and associated Business decision-making. The purpose of this role is to lead a significant section of the Reserving function, providing strategic direction and oversight for your portfolio. You'll provide thought leadership on actuarial and business issues, and will lead and participate in the successful planning, implementation and delivery of large complex projects. Key priorities will include: Stakeholder management- You'll need to take ownership of specific relationships up to ExCo/Audit Committee level, understanding expectations and communicating Corporate Actuarial's view effectively; present results, and explain drivers and the wider commercial context. Leadership- We need an engaging leader who can adapt to changing circumstances and ensure team members are aligned on outcomes. You'll understand our responsibilities as a listed company and be able to distinguish between issues which need further investigation and those which need immediate escalation. High performance culture- You'll contribute to the creation of a high performing Corporate Actuarial & Finance function through development of team members, empowering them to demonstrate their skills, and support them in the process. Risk & Controls- You'll need a deep understanding of the principles of risk management and be able to apply this to manage controls and audit trails, responding positively to challenge by Risk and Audit, clearly articulating Corporate Actuarial's position. What else you'll be doing: Lead, plan, manage and deliver reserving, forecasting and monitoring to produce insightful analysis in a timely and accurate manner. Carry out review of results, produce reports and deliver presentations to a high standard for final sign off by the Group Reserving Actuary. Investigate, analyse and propose solutions to complex issues. Ensure models researched and built for reserving or other applications use appropriate techniques and data and are efficient, high quality, well documented and verifiable. Be aware of and direct the team in complying on an ongoing basis with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, Solvency II, IFRS 17 & UK GAAP requirements. What we are looking for: Experience in a General Insurance background with deep knowledge of Reserving, Solvency II and IFRS 17 An advanced understanding of mathematical and statistical modelling tools Experience managing stakeholders at all levels, and communicating in a governed environment. You'll also collaborate effectively, and be able to coach and manage a team. Advanced knowledge of Excel and Psicle is preferred Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Our team is currently based in Bromley, but will be moving to London Bridge (near Monument) this summer. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension Eligibility for annual performance bonus of up to 20% Generous holidays, 30 days of annual leave (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year. 50% off home, motor and pet insurance Free worldwide travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Free private medical cover Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Mar 28, 2024
Full time
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, Farmweb, and NIG. As Britain's leading personal motor insurer, and one of the UK's leading home, travel, rescue, pet, and commercial insurers, we serve millions of customers across the UK! Direct Line has a heritage of innovation, redefining the broker-led insurance market by becoming the first UK insurance company to use the telephone to sell insurance directly to customers. And we've continued to change as the market and customer preferences have evolved. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future. To help us to achieve this vision and purpose, we have recently transformed our operating model to Agile ways of working in important areas of the business, such as our Product, Data, and Tech teams. We want to be an employer where people with different skills and expertise collaborate to deliver excellent products and services to our customers. The role: We are looking for a Reserving Lead to join our finance department! Reporting into our Group Reserving Actuary, you will deliver and support Reserving, Forecasting, Monitoring and associated Business decision-making. The purpose of this role is to lead a significant section of the Reserving function, providing strategic direction and oversight for your portfolio. You'll provide thought leadership on actuarial and business issues, and will lead and participate in the successful planning, implementation and delivery of large complex projects. Key priorities will include: Stakeholder management- You'll need to take ownership of specific relationships up to ExCo/Audit Committee level, understanding expectations and communicating Corporate Actuarial's view effectively; present results, and explain drivers and the wider commercial context. Leadership- We need an engaging leader who can adapt to changing circumstances and ensure team members are aligned on outcomes. You'll understand our responsibilities as a listed company and be able to distinguish between issues which need further investigation and those which need immediate escalation. High performance culture- You'll contribute to the creation of a high performing Corporate Actuarial & Finance function through development of team members, empowering them to demonstrate their skills, and support them in the process. Risk & Controls- You'll need a deep understanding of the principles of risk management and be able to apply this to manage controls and audit trails, responding positively to challenge by Risk and Audit, clearly articulating Corporate Actuarial's position. What else you'll be doing: Lead, plan, manage and deliver reserving, forecasting and monitoring to produce insightful analysis in a timely and accurate manner. Carry out review of results, produce reports and deliver presentations to a high standard for final sign off by the Group Reserving Actuary. Investigate, analyse and propose solutions to complex issues. Ensure models researched and built for reserving or other applications use appropriate techniques and data and are efficient, high quality, well documented and verifiable. Be aware of and direct the team in complying on an ongoing basis with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, Solvency II, IFRS 17 & UK GAAP requirements. What we are looking for: Experience in a General Insurance background with deep knowledge of Reserving, Solvency II and IFRS 17 An advanced understanding of mathematical and statistical modelling tools Experience managing stakeholders at all levels, and communicating in a governed environment. You'll also collaborate effectively, and be able to coach and manage a team. Advanced knowledge of Excel and Psicle is preferred Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Our team is currently based in Bromley, but will be moving to London Bridge (near Monument) this summer. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension Eligibility for annual performance bonus of up to 20% Generous holidays, 30 days of annual leave (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year. 50% off home, motor and pet insurance Free worldwide travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Free private medical cover Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
End Date Monday 01 April 2024 Salary Range £57,546 - £63,940 We support agile working - click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary As below Job Description JOB TITLE: SERVICE DESIGNER (MODERN WORKPLACE) SALARY: £57,000 - £63,940 LOCATION: Leeds or Edinburgh only WORKING PATTERN: Hybrid, 40% (or two days) in an office site. About this opportunity Joining a diverse and passionate team, our Service Design function help craft the colleague experience of the future for everyone across Lloyds Banking Group. We put the user needs at the heart of our decision making. Our team incorporates both user researchers and service designers working in tandem to develop a deeper understanding of employee needs. In this role, you'll interact with technical and product stakeholders, branch and head office colleagues, subject matter experts, product owners, and analysts across our diverse teams that work every day to support and nurture our colleague experience! We ve got big plans & significant investment to transform the colleague experience and support we provide to maximise productivity however colleagues choose to work. This means having the right facilities, tech and spaces. Our wider team is charged with making LBG a cool place to work, wherever you work, by connecting colleagues with the latest technology and tools and providing an outstanding user experience. Key Responsibilities Implementing service design standards within a lab or feature team. Using experience design methods to address complex colleague experience journeys and environments, think strategically about opportunities, and facilitate the creation of a shared vision around the LBG employee workplace. Guide project stakeholders to understand the human-centric needs and requirements of the employee experience. Producing design blueprints, illustrated journey maps, concept designs, service experience prototypes, while integrating accessibility requirements, empathy maps, and value propositions Plan and facilitate informed discussions or workshops with your customers across different functions engaging in the design process. Help to define vision and strategy for services and programmes with stakeholders, shaping and influencing long-lasting change. Able to include primary and secondary data resources, architecture and technical sides of the service into the service design activities. Be an expert communicator with an empowering tone to educate your customers on all things Service Design Create engaging narratives that are used to help customers to empathise with the research insights, as well as to bring to life the target state of journey and colleague experience. We would love you to have (essential): Strong experience in user-centered design tools and methods, including design blueprints and personas. Experience in complex service design projects, and producing stakeholder-ready outputs. Understanding of qualitative and quantitative research methods and when to use them. Analysing data to provide practical insight. Ability to dive into, and map the complex backstage capabilities such as technology, people, and processes, And any experience of these would be really useful Experience in banking or financial industries Visual design experience. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So, if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 28, 2024
Full time
End Date Monday 01 April 2024 Salary Range £57,546 - £63,940 We support agile working - click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary As below Job Description JOB TITLE: SERVICE DESIGNER (MODERN WORKPLACE) SALARY: £57,000 - £63,940 LOCATION: Leeds or Edinburgh only WORKING PATTERN: Hybrid, 40% (or two days) in an office site. About this opportunity Joining a diverse and passionate team, our Service Design function help craft the colleague experience of the future for everyone across Lloyds Banking Group. We put the user needs at the heart of our decision making. Our team incorporates both user researchers and service designers working in tandem to develop a deeper understanding of employee needs. In this role, you'll interact with technical and product stakeholders, branch and head office colleagues, subject matter experts, product owners, and analysts across our diverse teams that work every day to support and nurture our colleague experience! We ve got big plans & significant investment to transform the colleague experience and support we provide to maximise productivity however colleagues choose to work. This means having the right facilities, tech and spaces. Our wider team is charged with making LBG a cool place to work, wherever you work, by connecting colleagues with the latest technology and tools and providing an outstanding user experience. Key Responsibilities Implementing service design standards within a lab or feature team. Using experience design methods to address complex colleague experience journeys and environments, think strategically about opportunities, and facilitate the creation of a shared vision around the LBG employee workplace. Guide project stakeholders to understand the human-centric needs and requirements of the employee experience. Producing design blueprints, illustrated journey maps, concept designs, service experience prototypes, while integrating accessibility requirements, empathy maps, and value propositions Plan and facilitate informed discussions or workshops with your customers across different functions engaging in the design process. Help to define vision and strategy for services and programmes with stakeholders, shaping and influencing long-lasting change. Able to include primary and secondary data resources, architecture and technical sides of the service into the service design activities. Be an expert communicator with an empowering tone to educate your customers on all things Service Design Create engaging narratives that are used to help customers to empathise with the research insights, as well as to bring to life the target state of journey and colleague experience. We would love you to have (essential): Strong experience in user-centered design tools and methods, including design blueprints and personas. Experience in complex service design projects, and producing stakeholder-ready outputs. Understanding of qualitative and quantitative research methods and when to use them. Analysing data to provide practical insight. Ability to dive into, and map the complex backstage capabilities such as technology, people, and processes, And any experience of these would be really useful Experience in banking or financial industries Visual design experience. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So, if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
GlobalData is a leading intelligence platform for the world s largest industries. We empower organisations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Key Responsibilities - Analyse sales data and trends to identify areas for improvement and make data-driven recommendations to increase sales performance. - Develop and maintain sales reports and dashboards to track key metrics and communicate insights to sales leadership. - Collaborate with cross-functional teams, including sales, marketing, customer success and finance, to ensure alignment and drive efficiency in sales processes. - Assist in the development and implementation of sales strategies to increase revenue and achieve sales targets. - Support the sales team with data analysis, forecasting, and pipeline management to ensure accurate and timely sales projections. - Identify and troubleshoot issues in the sales process and propose solutions to streamline and improve efficiency. - Stay up to date on industry trends and competitive landscape to provide insights and recommendations for sales strategies. - Assist with sales training and onboarding new team members on sales processes and tools. - Continuously review and improve sales processes and systems to increase efficiency and effectiveness. Key Skills/Experience - 2+ years of experience in sales operations, data analysis, or a similar role. - Familiarity with using Salesforce (or another CRM) for business performance reporting? - Advanced Excel skills? with strong interpersonal and communication skills - Strong analytical and problem-solving skills with the ability to interpret and present data in a meaningful way - Proven ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment The successful candidate will have a strong understanding of sales operations, data analysis, and a passion for driving sales performance. They will be a critical thinker, detail-oriented, and able to work collaboratively with a variety of stakeholders. If you are a results-driven individual with a strong analytical mindset, we encourage you to apply for this exciting opportunity. We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Mar 28, 2024
Full time
GlobalData is a leading intelligence platform for the world s largest industries. We empower organisations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Key Responsibilities - Analyse sales data and trends to identify areas for improvement and make data-driven recommendations to increase sales performance. - Develop and maintain sales reports and dashboards to track key metrics and communicate insights to sales leadership. - Collaborate with cross-functional teams, including sales, marketing, customer success and finance, to ensure alignment and drive efficiency in sales processes. - Assist in the development and implementation of sales strategies to increase revenue and achieve sales targets. - Support the sales team with data analysis, forecasting, and pipeline management to ensure accurate and timely sales projections. - Identify and troubleshoot issues in the sales process and propose solutions to streamline and improve efficiency. - Stay up to date on industry trends and competitive landscape to provide insights and recommendations for sales strategies. - Assist with sales training and onboarding new team members on sales processes and tools. - Continuously review and improve sales processes and systems to increase efficiency and effectiveness. Key Skills/Experience - 2+ years of experience in sales operations, data analysis, or a similar role. - Familiarity with using Salesforce (or another CRM) for business performance reporting? - Advanced Excel skills? with strong interpersonal and communication skills - Strong analytical and problem-solving skills with the ability to interpret and present data in a meaningful way - Proven ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment The successful candidate will have a strong understanding of sales operations, data analysis, and a passion for driving sales performance. They will be a critical thinker, detail-oriented, and able to work collaboratively with a variety of stakeholders. If you are a results-driven individual with a strong analytical mindset, we encourage you to apply for this exciting opportunity. We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
JOB TITLE: Data and Analytics Senior Analyst - Consumer Card Pricing SALARY: £57,546 - £63,940 LOCATION(S): Chester/Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Lloyds Banking Group is the largest consumer credit card lender in the UK. Our Credit Cards Pricing and Performance Team use a data-driven approach to make sure our products are always compelling and relevant, and we're excited to be making another delightful addition to the team! About this opportunity We're looking for someone who is great at working with large volumes of data, teasing out insights, then bringing these to life when presenting to others. You're proud of the quality of the code you write, with experience writing sophisticated SQL queries, and the ability to write well-documented code in SAS, Python, or another similar language. Your day-to-day will be a mix of data science / engineering, and analysis work: you might be optimizing an SQL query, automating a data pipeline, or developing and presenting a piece of bespoke analysis. You'll primarily be involved in analysing Balance Transfers and Money Transfers in existing credit card customers - assessing financial performance and customer behaviour. The valuation of BTs and MTs is important in understanding the profitability of the credit card portfolio, and provides commercial insights into all aspects of customer engagement. Day to day, you will: Data provision - writing and optimising SQL queries to support you and the team in performing customized analysis Writing code to automate data processing: currently in SAS but transitioning to GCP Create analysis to support BT/MT valuation: developing and improving forecasting methodologies, and analysis techniques to provide insights into customer behaviour and performance Drive the Promotional BT/MT process from a valuation perspective, developing meaningful insights into behavioural segment performance by price point and ensuring sufficient control over data processes. Use our partnerships with colleagues in Finance, Credit Risk and Product Design to build, monitor and update financial valuations for new and existing offers to customers by customer behaviour segment. Why Lloyds Banking Group Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Excellent analytical ability with highly developed attention to detail and numerical skills Experience handling and simplifying large volumes of data, writing advanced SQL and optimizing existing queries for performance A good level of coding experience in one or more programming languages, particularly experience in manipulating data and performing analysis; SAS coding experience is not required but you must be willing and able to pick this up fairly quickly Proficient in excel and understanding complex formulas to ensure spreadsheets are efficient and future proofed Excellent communicating skills and be able to present succinct summaries of sophisticated and data heavy pieces of work to senior management Experience of working independently and setting key priorities for yourself And any experience of these would be really useful Financial services experience including profit and loss knowledge Experience with SQL on distributed platforms (e.g., Teradata, Apache Hive) and/or cloud SQL platforms (e.g., GCP BigQuery, Azure, AWS) SAS coding experience About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Mar 28, 2024
Full time
JOB TITLE: Data and Analytics Senior Analyst - Consumer Card Pricing SALARY: £57,546 - £63,940 LOCATION(S): Chester/Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Lloyds Banking Group is the largest consumer credit card lender in the UK. Our Credit Cards Pricing and Performance Team use a data-driven approach to make sure our products are always compelling and relevant, and we're excited to be making another delightful addition to the team! About this opportunity We're looking for someone who is great at working with large volumes of data, teasing out insights, then bringing these to life when presenting to others. You're proud of the quality of the code you write, with experience writing sophisticated SQL queries, and the ability to write well-documented code in SAS, Python, or another similar language. Your day-to-day will be a mix of data science / engineering, and analysis work: you might be optimizing an SQL query, automating a data pipeline, or developing and presenting a piece of bespoke analysis. You'll primarily be involved in analysing Balance Transfers and Money Transfers in existing credit card customers - assessing financial performance and customer behaviour. The valuation of BTs and MTs is important in understanding the profitability of the credit card portfolio, and provides commercial insights into all aspects of customer engagement. Day to day, you will: Data provision - writing and optimising SQL queries to support you and the team in performing customized analysis Writing code to automate data processing: currently in SAS but transitioning to GCP Create analysis to support BT/MT valuation: developing and improving forecasting methodologies, and analysis techniques to provide insights into customer behaviour and performance Drive the Promotional BT/MT process from a valuation perspective, developing meaningful insights into behavioural segment performance by price point and ensuring sufficient control over data processes. Use our partnerships with colleagues in Finance, Credit Risk and Product Design to build, monitor and update financial valuations for new and existing offers to customers by customer behaviour segment. Why Lloyds Banking Group Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Excellent analytical ability with highly developed attention to detail and numerical skills Experience handling and simplifying large volumes of data, writing advanced SQL and optimizing existing queries for performance A good level of coding experience in one or more programming languages, particularly experience in manipulating data and performing analysis; SAS coding experience is not required but you must be willing and able to pick this up fairly quickly Proficient in excel and understanding complex formulas to ensure spreadsheets are efficient and future proofed Excellent communicating skills and be able to present succinct summaries of sophisticated and data heavy pieces of work to senior management Experience of working independently and setting key priorities for yourself And any experience of these would be really useful Financial services experience including profit and loss knowledge Experience with SQL on distributed platforms (e.g., Teradata, Apache Hive) and/or cloud SQL platforms (e.g., GCP BigQuery, Azure, AWS) SAS coding experience About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Business Unit: Risk, Unsecured Portfolios Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK with occasional travel to a hub Live for the weekday. Live a life more Virgin . Our Team The Unsecured Credit Risk - Financial Insight team produce loss and impairment models which form part of the bank's pricing models and strategic plan. We ensure all models are accurately monitored, and track and provide insight on monthly movements in both arrears and impairments. ?We ensure quality control over analysis provided and execution of controls to ensure integrity of analysis completed. What you'll be doing • Supporting and designing of arrears and provision models for Credit Cards/Loans and PCAs for inclusion in VM strategic plans.• Providing loss and IFRS9 expectations for pricing models for Credit Cards and Personal Loans.• Investigating monthly impairment movements (both Loss & IFRS9) and providing a detailed explanation for trends and variance from plan, to aid understanding of P&L reporting.• Ensuring that all model metrics are accurately monitored and tracked within the team, to ensure any emerging trends are investigated and understood.• Building and maintaining relationships with the strategy, modelling and risk teams to ensure metrics within the models are reflective of current strategies, models and future changes.• Working closely with the Risk Strategy and Commercial Strategy teams to ensure that they are proactively informed of current and forecasted trends and strategies are appropriately reflected in forecasts.• Supporting the continued development of a best practice modelling culture within the bank, producing clear well written model documentation.• Supporting the Financial Insight Manager in enhancing the operational effectiveness of the team. We need you to have • Strong, independent analytical capabilities with proficiency in SAS and MS Office suite.• Experience producing loss forecasting and/or pricing models.• Previously worked with retail AIRB & IFRS9 modelling.• Extensive experience in Financial Services or banking with practical experience of performance reporting/analytics.• A proven ability to build strong networks and relationships, encouraging collaboration.• Excellent communication skills with the ability to condense and simplify complex information to brief and influence senior stakeholders. It's a bonus if you have but not essential • Commercial understanding of the unsecured lending sector.?• Strong understanding of the operations of Risk and the wider business.• Understanding of pricing models and strategies. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more• Up to five extra paid well-being days per year• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt• Market-leading pension• Free private medical cover, income protection and life assurance• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness• Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Mar 28, 2024
Full time
Business Unit: Risk, Unsecured Portfolios Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK with occasional travel to a hub Live for the weekday. Live a life more Virgin . Our Team The Unsecured Credit Risk - Financial Insight team produce loss and impairment models which form part of the bank's pricing models and strategic plan. We ensure all models are accurately monitored, and track and provide insight on monthly movements in both arrears and impairments. ?We ensure quality control over analysis provided and execution of controls to ensure integrity of analysis completed. What you'll be doing • Supporting and designing of arrears and provision models for Credit Cards/Loans and PCAs for inclusion in VM strategic plans.• Providing loss and IFRS9 expectations for pricing models for Credit Cards and Personal Loans.• Investigating monthly impairment movements (both Loss & IFRS9) and providing a detailed explanation for trends and variance from plan, to aid understanding of P&L reporting.• Ensuring that all model metrics are accurately monitored and tracked within the team, to ensure any emerging trends are investigated and understood.• Building and maintaining relationships with the strategy, modelling and risk teams to ensure metrics within the models are reflective of current strategies, models and future changes.• Working closely with the Risk Strategy and Commercial Strategy teams to ensure that they are proactively informed of current and forecasted trends and strategies are appropriately reflected in forecasts.• Supporting the continued development of a best practice modelling culture within the bank, producing clear well written model documentation.• Supporting the Financial Insight Manager in enhancing the operational effectiveness of the team. We need you to have • Strong, independent analytical capabilities with proficiency in SAS and MS Office suite.• Experience producing loss forecasting and/or pricing models.• Previously worked with retail AIRB & IFRS9 modelling.• Extensive experience in Financial Services or banking with practical experience of performance reporting/analytics.• A proven ability to build strong networks and relationships, encouraging collaboration.• Excellent communication skills with the ability to condense and simplify complex information to brief and influence senior stakeholders. It's a bonus if you have but not essential • Commercial understanding of the unsecured lending sector.?• Strong understanding of the operations of Risk and the wider business.• Understanding of pricing models and strategies. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more• Up to five extra paid well-being days per year• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt• Market-leading pension• Free private medical cover, income protection and life assurance• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness• Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Journey Recruitment Ltd
High Wycombe, Buckinghamshire
Do you love analysing data to develop and improve the customer experience? Do you have experience working in a CX and change management role, if so, this could the perfect role for you Our client is offering an outstanding opportunity for a Change and CX Analyst to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a Change and CX Analyst you will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to 5pm Monday to Friday, based in Buckinghamshire and is 4 days WFH and 1 day in the office per week. Main Responsibilities for Change and CX Analyst role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable for delivering uplift in current benchmark customer experience and digital engagement metrics against industry standards and competitors. Responsible for identifying areas for improvement, providing expert CX insights, change recommendations, and innovation opportunities for projects and improvement initiatives. Create and maintain customer experience documentation to support delivery of the change process. Collaborate with colleagues and stakeholders to propose and gain agreement to new technology solutions and adoption of improved business processes. Work with SMEs and key stakeholders to identify evidence based, prioritised CX initiatives based on insights, identifying issues, and identified existing challenges. Capture and document Change initiatives, working with business stakeholders to prepare and present findings to Change committees and Leadership Teams. Execute client experience research, consolidating with client feedback and engagement data to create client journey maps and personas as part of the CX Design process. Facilitate workshops based on User-Centred Design and Design Thinking methods. Support the building of credible ideas into early-stage propositions, testing assumptions with customers and other stakeholders, testing desirability of propositions, and assisting business in the building of business case and commercial models. Support monthly reporting on how CX and Change activities support projects and initiatives, with joint accountability alongside our customer service teams to drive up NPS, CSAT and CES scores. Key Skills required for the Change and CX Analyst role : A demonstrable career history working in a CX or/and business change management role. Recognised Certification\Qualification(s) in CX UX Design, Interaction Design. Strong problem-solving and analysis skills. Workshop preparation and facilitation skills. Critical thinking, analytical, technical problem-solving skills. Ability to finding tangible solutions to complex issues and to translate clearly in non-technical terms. Applied knowledge of Design Thinking and Lean ways of working. Benefits: 25 days holiday (excluding all public holidays). This increases after four years service. Private healthcare and dental cover Salary sacrifice schemes pension, cycle to work scheme, additional annual leave (up to 10 days). Pension scheme. Company sick pay scheme. Life assurance at four times the salary. Performance Related Pay (PRP) scheme. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. Please apply today if you think this fantastic opportunity is for you
Mar 28, 2024
Full time
Do you love analysing data to develop and improve the customer experience? Do you have experience working in a CX and change management role, if so, this could the perfect role for you Our client is offering an outstanding opportunity for a Change and CX Analyst to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a Change and CX Analyst you will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to 5pm Monday to Friday, based in Buckinghamshire and is 4 days WFH and 1 day in the office per week. Main Responsibilities for Change and CX Analyst role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable for delivering uplift in current benchmark customer experience and digital engagement metrics against industry standards and competitors. Responsible for identifying areas for improvement, providing expert CX insights, change recommendations, and innovation opportunities for projects and improvement initiatives. Create and maintain customer experience documentation to support delivery of the change process. Collaborate with colleagues and stakeholders to propose and gain agreement to new technology solutions and adoption of improved business processes. Work with SMEs and key stakeholders to identify evidence based, prioritised CX initiatives based on insights, identifying issues, and identified existing challenges. Capture and document Change initiatives, working with business stakeholders to prepare and present findings to Change committees and Leadership Teams. Execute client experience research, consolidating with client feedback and engagement data to create client journey maps and personas as part of the CX Design process. Facilitate workshops based on User-Centred Design and Design Thinking methods. Support the building of credible ideas into early-stage propositions, testing assumptions with customers and other stakeholders, testing desirability of propositions, and assisting business in the building of business case and commercial models. Support monthly reporting on how CX and Change activities support projects and initiatives, with joint accountability alongside our customer service teams to drive up NPS, CSAT and CES scores. Key Skills required for the Change and CX Analyst role : A demonstrable career history working in a CX or/and business change management role. Recognised Certification\Qualification(s) in CX UX Design, Interaction Design. Strong problem-solving and analysis skills. Workshop preparation and facilitation skills. Critical thinking, analytical, technical problem-solving skills. Ability to finding tangible solutions to complex issues and to translate clearly in non-technical terms. Applied knowledge of Design Thinking and Lean ways of working. Benefits: 25 days holiday (excluding all public holidays). This increases after four years service. Private healthcare and dental cover Salary sacrifice schemes pension, cycle to work scheme, additional annual leave (up to 10 days). Pension scheme. Company sick pay scheme. Life assurance at four times the salary. Performance Related Pay (PRP) scheme. One paid volunteering day per year. Hybrid/flexible working options are available dependent on job role. Please apply today if you think this fantastic opportunity is for you
Position type: Permanent Job reference: 343882 No. Vacancies: 3 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £36,918 - £50,000 Closing date: 01 April 2024 at 23:55 Job title: Water Infrastructure Analyst The Role and The Team We are seeking 3x Infrastructure Analysts to join our growing Major Projects Team and have a real input into some of the exciting projects we work on and accompanying policy issues. The team, part of the Major Markets and Projects directorate, has a wide remit, working with the industry with projects ranging between several hundred million pounds to several billion pounds, to ensure companies are developing and delivering them in a timely and efficient manner to ensure customers and the environment are protected. These projects are vital to meeting current and future customers' needs, and the whole team has a direct impact on ensuring companies are delivering for customers. This is a unique and exciting, once in a career, opportunity for someone with experience of infrastructure projects or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. With projects ranging between several hundred million pounds and several billion pounds, the team works with water companies on some of the largest and most complex infrastructure projects the sector has seen in over thirty years. This is a chance to create a lasting impact for customers across England and Wales for generations to come and create a legacy. To hear more about this directly from our amazing Major Projects Team, please access the link here - Major Projects careers - YouTube . You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales, primarily through competitive delivery models such as Ofwat's Direct Procurement for Customers ("DPC") model or the Specified Infrastructure Projects Regulations ("SIPR") as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. The successful candidate may come from a variety of professional backgrounds and is likely to have experience in regulatory policy, delivery of major infrastructure projects or project finance gained from working in Government, regulators, utilities or the contracting sector. You will have a broad understanding of utilities in the UK, with a special interest in the development and delivery of major infrastructure capital projects. If this sounds like the opportunity for you, why not join Live Q&A, taking place on Tuesday 19 March 2024 at 12.00 pm. Don't miss out on the opportunity, sign up here today. Why join us? We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. You will also benefit from: Excellent employer pension contributions, for this role ranging from £10,004 to £13,550. 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidays Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership Flexible working arrangements that suit your lifestyle Fees paid for membership of relevant professional bodies Up to 3 volunteering days per year Generous shared parental leave and pay Enhanced sick pay Free eye tests and contribution to lenses/spectacles for VDU users Regular development opportunities Health and wellbeing initiatives Season ticket loan for home-to-office travel Cycle-to-work scheme Person specification To be successful in this role you will need the below essential attributes, experience, skills, and knowledge. Experience, skills and knowledge • Knowledge and experience of working on large infrastructure projects, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. • Experience and/or knowledge of the private financing of public or regulated infrastructure. • Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. • Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. • Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. • Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Attributes • Building Trust • Making Relationships Count • Adaptable thinker • Creates Clarity • Delivers Outcomes To read more about the role and selection process, please follow the link to apply. Applications Deadline: 23.55 on 01 April 2024
Mar 28, 2024
Full time
Position type: Permanent Job reference: 343882 No. Vacancies: 3 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £36,918 - £50,000 Closing date: 01 April 2024 at 23:55 Job title: Water Infrastructure Analyst The Role and The Team We are seeking 3x Infrastructure Analysts to join our growing Major Projects Team and have a real input into some of the exciting projects we work on and accompanying policy issues. The team, part of the Major Markets and Projects directorate, has a wide remit, working with the industry with projects ranging between several hundred million pounds to several billion pounds, to ensure companies are developing and delivering them in a timely and efficient manner to ensure customers and the environment are protected. These projects are vital to meeting current and future customers' needs, and the whole team has a direct impact on ensuring companies are delivering for customers. This is a unique and exciting, once in a career, opportunity for someone with experience of infrastructure projects or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. With projects ranging between several hundred million pounds and several billion pounds, the team works with water companies on some of the largest and most complex infrastructure projects the sector has seen in over thirty years. This is a chance to create a lasting impact for customers across England and Wales for generations to come and create a legacy. To hear more about this directly from our amazing Major Projects Team, please access the link here - Major Projects careers - YouTube . You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales, primarily through competitive delivery models such as Ofwat's Direct Procurement for Customers ("DPC") model or the Specified Infrastructure Projects Regulations ("SIPR") as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. The successful candidate may come from a variety of professional backgrounds and is likely to have experience in regulatory policy, delivery of major infrastructure projects or project finance gained from working in Government, regulators, utilities or the contracting sector. You will have a broad understanding of utilities in the UK, with a special interest in the development and delivery of major infrastructure capital projects. If this sounds like the opportunity for you, why not join Live Q&A, taking place on Tuesday 19 March 2024 at 12.00 pm. Don't miss out on the opportunity, sign up here today. Why join us? We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. You will also benefit from: Excellent employer pension contributions, for this role ranging from £10,004 to £13,550. 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidays Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership Flexible working arrangements that suit your lifestyle Fees paid for membership of relevant professional bodies Up to 3 volunteering days per year Generous shared parental leave and pay Enhanced sick pay Free eye tests and contribution to lenses/spectacles for VDU users Regular development opportunities Health and wellbeing initiatives Season ticket loan for home-to-office travel Cycle-to-work scheme Person specification To be successful in this role you will need the below essential attributes, experience, skills, and knowledge. Experience, skills and knowledge • Knowledge and experience of working on large infrastructure projects, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. • Experience and/or knowledge of the private financing of public or regulated infrastructure. • Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. • Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. • Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. • Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Attributes • Building Trust • Making Relationships Count • Adaptable thinker • Creates Clarity • Delivers Outcomes To read more about the role and selection process, please follow the link to apply. Applications Deadline: 23.55 on 01 April 2024
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers'unlimited choice, unmatched ease and unmissable value for their next getaway. Ourteam is the driving force behind our role as our customers' personal holiday expert - thesmart way to get away. About the team The Supplying department is responsible for hotel, flight and ancillary supplierintegrations, including data ingestion and reservation API, with a focus on optimisingbreadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components. Much of the Supply work is about ensuring our scalability; bringing in new integrations; identifying supplier opportunities and working with Commercial supply on building great supplier relationships. We have over 36,000 hotels and millions of flight combinations to look after and our goal is to continue to make the platform simple and configurable for future markets. Our other departments are: Selling - responsible for building the best holiday search experience for customers - searching through billions of offers and ensuring a seamlesscheckout experience through both our app and web. Areas of responsibilityinclude our search platform, payment services, revenue management platformand content. Managing - Looks after the entire post-booking journey, from managing thecustomers booking through our app to the call centre tooling and chatbot thatservices all our customer needs. Scaling - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems ardbuilt on - such as our infrastructure and content management systems. The impact you'll have Reporting to the Head of Product for Supply, you will: Work closely with our commercial team, engineers and analysts to evolveexisting, and create new, product initiatives. Deliver platform solutions to ambiguous and challenging problems for a range ofstakeholders: customers, suppliers and internal teams. Collaborate with other cross-functional teams to support loveholidays' missionto open the world to everyone. Your day-to-day Prioritise initiatives for highly technical and detail-oriented Flight Supply team ina fast-paced environment - the ability to foster close-knit teams with excellentcommunication is essential for us to deliver for the business. Build business cases for new product initiatives, with a focus on market andopportunity sizing. Leverage relationships with external technical suppliers, vendors and partners tosuccessfully execute on loveholidays' objectives. Your skillset Excellent communication with stakeholders and senior team members, bridgingcommercial and technical teams by translating complex concepts andrequirements. Experience autonomously delivering technical solutions for customer problems. A passion for building exceptional internal products that can scale effectively. Desirable Experience in analytics tools like BigQuery to unlock insights and give the teamvisibility into metrics. Perks of joining us Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Ability to buy and sell annual leave Subsidised gym memberships Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment thatencourages personal growth and collective success. Each individual offers uniqueperspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Mar 28, 2024
Full time
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers'unlimited choice, unmatched ease and unmissable value for their next getaway. Ourteam is the driving force behind our role as our customers' personal holiday expert - thesmart way to get away. About the team The Supplying department is responsible for hotel, flight and ancillary supplierintegrations, including data ingestion and reservation API, with a focus on optimisingbreadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components. Much of the Supply work is about ensuring our scalability; bringing in new integrations; identifying supplier opportunities and working with Commercial supply on building great supplier relationships. We have over 36,000 hotels and millions of flight combinations to look after and our goal is to continue to make the platform simple and configurable for future markets. Our other departments are: Selling - responsible for building the best holiday search experience for customers - searching through billions of offers and ensuring a seamlesscheckout experience through both our app and web. Areas of responsibilityinclude our search platform, payment services, revenue management platformand content. Managing - Looks after the entire post-booking journey, from managing thecustomers booking through our app to the call centre tooling and chatbot thatservices all our customer needs. Scaling - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems ardbuilt on - such as our infrastructure and content management systems. The impact you'll have Reporting to the Head of Product for Supply, you will: Work closely with our commercial team, engineers and analysts to evolveexisting, and create new, product initiatives. Deliver platform solutions to ambiguous and challenging problems for a range ofstakeholders: customers, suppliers and internal teams. Collaborate with other cross-functional teams to support loveholidays' missionto open the world to everyone. Your day-to-day Prioritise initiatives for highly technical and detail-oriented Flight Supply team ina fast-paced environment - the ability to foster close-knit teams with excellentcommunication is essential for us to deliver for the business. Build business cases for new product initiatives, with a focus on market andopportunity sizing. Leverage relationships with external technical suppliers, vendors and partners tosuccessfully execute on loveholidays' objectives. Your skillset Excellent communication with stakeholders and senior team members, bridgingcommercial and technical teams by translating complex concepts andrequirements. Experience autonomously delivering technical solutions for customer problems. A passion for building exceptional internal products that can scale effectively. Desirable Experience in analytics tools like BigQuery to unlock insights and give the teamvisibility into metrics. Perks of joining us Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Ability to buy and sell annual leave Subsidised gym memberships Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment thatencourages personal growth and collective success. Each individual offers uniqueperspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
An exciting has become available working as a Business Intelligence Analyst to join my client a progressive Housing Association. This is a hybrid opportunity, minimum 1 day per week at their office based in Maidstone, Kent. They are looking for an experienced Business Intelligence expert to join their team as a Business Partner. In this role, you will design and deliver reporting programmes aligned to business objectives, support development of a BI strategy, and provide data-driven insights to stakeholders. Responsibilities Business Intelligence Analyst Lead design and implementation of reporting tools and dashboards. Collaborate on organisational BI strategy and governance. Identify root causes of data quality issues and develop solutions. Develop communication tolls to convey complex data insights. Provide expert guidance on information management systems. Influence evaluation and enhancement of BI processes. Interpret requirements and provide technical specifications for BI development. Perform in-depth data analysis and translate findings into actionable intelligence. Skills & Experience MUST HAVE HOUSING EXPERIENCE Strong customer facing analyst experience Strong SQL analysis experience Extensive BI and data analytics experience. Knowledge of data extraction tools and techniques. Highly proficient in Excel, SQL and BI tools. Strong analytical and problem-solving skills. Ability to simplify complex concepts for stakeholders. Passion for continuous improvement. Strong communication and collaboration skills. This is a great opportunity to work for a Housing Association who care about their tenants, and data and BI within the organisation. A permanent opportunity, paying £49,000 per annum with good company benefits. Hybrid working of 1 day per week, based in their offices in Maidstone. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 28, 2024
Full time
An exciting has become available working as a Business Intelligence Analyst to join my client a progressive Housing Association. This is a hybrid opportunity, minimum 1 day per week at their office based in Maidstone, Kent. They are looking for an experienced Business Intelligence expert to join their team as a Business Partner. In this role, you will design and deliver reporting programmes aligned to business objectives, support development of a BI strategy, and provide data-driven insights to stakeholders. Responsibilities Business Intelligence Analyst Lead design and implementation of reporting tools and dashboards. Collaborate on organisational BI strategy and governance. Identify root causes of data quality issues and develop solutions. Develop communication tolls to convey complex data insights. Provide expert guidance on information management systems. Influence evaluation and enhancement of BI processes. Interpret requirements and provide technical specifications for BI development. Perform in-depth data analysis and translate findings into actionable intelligence. Skills & Experience MUST HAVE HOUSING EXPERIENCE Strong customer facing analyst experience Strong SQL analysis experience Extensive BI and data analytics experience. Knowledge of data extraction tools and techniques. Highly proficient in Excel, SQL and BI tools. Strong analytical and problem-solving skills. Ability to simplify complex concepts for stakeholders. Passion for continuous improvement. Strong communication and collaboration skills. This is a great opportunity to work for a Housing Association who care about their tenants, and data and BI within the organisation. A permanent opportunity, paying £49,000 per annum with good company benefits. Hybrid working of 1 day per week, based in their offices in Maidstone. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.