Assistant Vice President, Transaction Manager (Loans Middle Office) page is loaded Assistant Vice President, Transaction Manager (Loans Middle Office) Apply locations London time type Full time posted on Posted Yesterday job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Main Purpose of the Role To act as an SME for the Loans portfolio handled by the Loans Middle Office. To ensure that facilities under the control and management of LMO are maintained accurately within the systems and controls available. Ensuring all facilities can be serviced and all drawings have been processed in a timely manner in accordance with MUFG policies (credit approvals, legal framework, current regulatory and compliance requirement) and procedures. Essential Functions Support the Front Offices on new product and servicing of the deal. Co-ordinate across Operations to ensure the deal is processed in a timely manner. Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly Utilising expert knowledge of the Loan Lender product and market to manage Loan facilities portfolio assigned to the successful candidate. In addition to this, the successful candidate will be expected to provide expert guidance and direction to less experienced LMO staff to assist with the completion of their duties and responsibilities. This will cover all life cycle events from correct systematic capture of the facility at Financial close to the ongoing event management and servicing of the transaction post close. To verify and validate transactions created by other LMO staff to ensure precise and correct instructions are delivered to the appropriate processing areas for accurate error free execution Oversee the creation, or, give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank's systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility. Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder's requirements. Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately. Build strong relationships with stakeholders such as other EOO teams, Client, Front offices, Branches and support functions to facilitate smooth transition from termsheet/draft document to financial close and beyond into facility Servicing/management. Working with LMO Team Lead to achieve the short-term, medium-term, and long-term goals of the team Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents. Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration. Operate as product specialist providing subject matter expertise where required. Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required Education Minimum GCSE (or equivalent) in core academic subjects A Level (or equivalent) preferred Additional language skills advantageous Work Experience As this is an SME position the candidate should possess: Considerable experience of working within a Financial Institution Middle Office / Control function. Considerable operational experience of loan products Operational and administrative knowledge of the loan market. Experience in reviewing loan agreements. Personal Requirements Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (1) Assistant Vice President, Loans Participation locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Apr 18, 2024
Full time
Assistant Vice President, Transaction Manager (Loans Middle Office) page is loaded Assistant Vice President, Transaction Manager (Loans Middle Office) Apply locations London time type Full time posted on Posted Yesterday job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Main Purpose of the Role To act as an SME for the Loans portfolio handled by the Loans Middle Office. To ensure that facilities under the control and management of LMO are maintained accurately within the systems and controls available. Ensuring all facilities can be serviced and all drawings have been processed in a timely manner in accordance with MUFG policies (credit approvals, legal framework, current regulatory and compliance requirement) and procedures. Essential Functions Support the Front Offices on new product and servicing of the deal. Co-ordinate across Operations to ensure the deal is processed in a timely manner. Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly Utilising expert knowledge of the Loan Lender product and market to manage Loan facilities portfolio assigned to the successful candidate. In addition to this, the successful candidate will be expected to provide expert guidance and direction to less experienced LMO staff to assist with the completion of their duties and responsibilities. This will cover all life cycle events from correct systematic capture of the facility at Financial close to the ongoing event management and servicing of the transaction post close. To verify and validate transactions created by other LMO staff to ensure precise and correct instructions are delivered to the appropriate processing areas for accurate error free execution Oversee the creation, or, give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank's systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility. Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder's requirements. Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately. Build strong relationships with stakeholders such as other EOO teams, Client, Front offices, Branches and support functions to facilitate smooth transition from termsheet/draft document to financial close and beyond into facility Servicing/management. Working with LMO Team Lead to achieve the short-term, medium-term, and long-term goals of the team Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents. Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration. Operate as product specialist providing subject matter expertise where required. Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required Education Minimum GCSE (or equivalent) in core academic subjects A Level (or equivalent) preferred Additional language skills advantageous Work Experience As this is an SME position the candidate should possess: Considerable experience of working within a Financial Institution Middle Office / Control function. Considerable operational experience of loan products Operational and administrative knowledge of the loan market. Experience in reviewing loan agreements. Personal Requirements Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (1) Assistant Vice President, Loans Participation locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Your new company A growing non-profit organisation based 20 minutes outside the city centre are seeking an enthusiastic and established Executive Assistant to support their Chief Exec and members of their senior leadership team. Servicing the local community and providing critical support, this is a truly exciting time to join an organisation that is going through transformation, growth and is fundamentally committed to implementing real change to its customers! Your new role Working closely with the Chief Executive plus providing support to 2 Executive Directors, your role will consist of complex diary management, being a point of contact for external enquiries directed to the Chief Exec, general 1-2-1 administrative support, as well as monitoring busy inboxes. Due to ongoing organisational change, you will be servicing multidisciplinary meetings which incorporate external shareholders inclusive of coordination, agenda and meeting pack distribution, minute-taking and action log distribution. You will take ownership of correspondence, preparation of board reports, as well as financial administration for director expenditure. Moreover, you will be the friendly and welcoming initial point of contact internally for the CEO, and senior leadership team! What you'll need to succeed This busy and exciting role will suit an enthusiastic and engaging character that thrives in busy environments! You will be comfortable managing your own workload whilst addressing conflicting priorities that have internal and external influences. You will be meticulously organised and pride yourself on your excellent communication skills, both verbal and written. Initiative is key for this post; you will be anticipating needs in advance and ensure all correspondence is readily available for the days ahead. You will be used to working to deadlines and be available with immediate notice or at short notice for this post. Used to working with senior leadership, you will be confident in managing upwards where necessary, and be an expert in your field. Your IT skills will be of a good standard, and you will have an excellent eye for detail to enable you to proofread effectively! In order to service committees and boards, you will have a flexible attitude to working patterns and understand at some points in the month, your hours may be slightly different. What you'll get in return You will be working with an organisation that is going through an exciting, transformative time! Your working hours will be 35 hours per week, traditionally working 9am - 5pm, with some flexibility for committees. You will have 28 days of annual leave, plus the 8 bank holidays PLUS an extra 3 days over Christmas! This then increases with service. You will have access to enhanced pension, maternity and sick pay schemes, as well as dependency leave. Long service awards, annual salary reviews, excellent on-site facilities, and a salary of £33,500 which can be negotiable on experience. This is an outstanding opportunity for an enthusiastic and dedicated EA to thrive! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company A growing non-profit organisation based 20 minutes outside the city centre are seeking an enthusiastic and established Executive Assistant to support their Chief Exec and members of their senior leadership team. Servicing the local community and providing critical support, this is a truly exciting time to join an organisation that is going through transformation, growth and is fundamentally committed to implementing real change to its customers! Your new role Working closely with the Chief Executive plus providing support to 2 Executive Directors, your role will consist of complex diary management, being a point of contact for external enquiries directed to the Chief Exec, general 1-2-1 administrative support, as well as monitoring busy inboxes. Due to ongoing organisational change, you will be servicing multidisciplinary meetings which incorporate external shareholders inclusive of coordination, agenda and meeting pack distribution, minute-taking and action log distribution. You will take ownership of correspondence, preparation of board reports, as well as financial administration for director expenditure. Moreover, you will be the friendly and welcoming initial point of contact internally for the CEO, and senior leadership team! What you'll need to succeed This busy and exciting role will suit an enthusiastic and engaging character that thrives in busy environments! You will be comfortable managing your own workload whilst addressing conflicting priorities that have internal and external influences. You will be meticulously organised and pride yourself on your excellent communication skills, both verbal and written. Initiative is key for this post; you will be anticipating needs in advance and ensure all correspondence is readily available for the days ahead. You will be used to working to deadlines and be available with immediate notice or at short notice for this post. Used to working with senior leadership, you will be confident in managing upwards where necessary, and be an expert in your field. Your IT skills will be of a good standard, and you will have an excellent eye for detail to enable you to proofread effectively! In order to service committees and boards, you will have a flexible attitude to working patterns and understand at some points in the month, your hours may be slightly different. What you'll get in return You will be working with an organisation that is going through an exciting, transformative time! Your working hours will be 35 hours per week, traditionally working 9am - 5pm, with some flexibility for committees. You will have 28 days of annual leave, plus the 8 bank holidays PLUS an extra 3 days over Christmas! This then increases with service. You will have access to enhanced pension, maternity and sick pay schemes, as well as dependency leave. Long service awards, annual salary reviews, excellent on-site facilities, and a salary of £33,500 which can be negotiable on experience. This is an outstanding opportunity for an enthusiastic and dedicated EA to thrive! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are inviting applications for a personal assistant to support our Deputy Principal at the Epping Campus. This role is for a 1 year fixed term maternity cover. This is a varied and rewarding role. As well as PA duties such as diary management and wide-ranging administrative support the successful candidate will need to have a good working understanding of corporate identity and brand. They will support the Deputy Principal to put together documents, use digital images and extract and report on data from spreadsheets and the college's information systems. They will also support the Deputy Principal at corporate events and play a key role in recruitment activities. The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country. Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. East London is dynamic, innovative and entrepreneurial. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.
Apr 18, 2024
Full time
We are inviting applications for a personal assistant to support our Deputy Principal at the Epping Campus. This role is for a 1 year fixed term maternity cover. This is a varied and rewarding role. As well as PA duties such as diary management and wide-ranging administrative support the successful candidate will need to have a good working understanding of corporate identity and brand. They will support the Deputy Principal to put together documents, use digital images and extract and report on data from spreadsheets and the college's information systems. They will also support the Deputy Principal at corporate events and play a key role in recruitment activities. The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country. Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. East London is dynamic, innovative and entrepreneurial. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.
Catering Assistant - Churchill Catering, part of Vertas Group Limited Up to £11.44 Bedgebury Cafe Up to 20 hour per week and Zero hours contracts avaliable Flexible hours with weekend working avaliable At Vertas we pride ourselves on delivering food service with a smile, so it's important you are passionate about catering and want to make a difference to a school community! We will provide you with full training covering all the fundamentals on food preparation, safety and hygiene so you can provide delicious and nutritious meals. About us: Vertas is one of the fastest growing multi-services facilities management companies in the UK. Our passion is driven by putting our colleagues and customers at the heart of everything we do. Values and Behaviours we look for in our colleagues: Great customer service and communication skills A team player, happy to go the extra mile to help out Passion for sustainability and preventing food waste Open minded to learning new ways of working Able to meet expectations of the role to work safely Main responsibilities include: Assist with preparing or cooking simple, nutritious foods, usually under supervision from the Head of Kitchen. Layout and display food for counter service, including receiving prepared meals and checking of temperatures and also the layout of dining room furniture. Assist in the serving of meals. Collect and dispose of waste food and materials. Clean the dining room and put furniture away. Wash-up or clean all items of crockery, cutlery, cooking utensils, equipment, etc. in accordance with Vertas Catering policies, reporting any faults or defects noticed to the Head of Kitchen. Benefits : Non contractual benefits Lifeworks high street and online discounts Company Pension WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards Personal Development opportunities including Aspire to Inspire and self led learning We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates. This job description is current. It may be amended in any way following consultation with the post holder to take account of changes or anticipated changes in the organisation or management of Vertas Limited.
Apr 18, 2024
Full time
Catering Assistant - Churchill Catering, part of Vertas Group Limited Up to £11.44 Bedgebury Cafe Up to 20 hour per week and Zero hours contracts avaliable Flexible hours with weekend working avaliable At Vertas we pride ourselves on delivering food service with a smile, so it's important you are passionate about catering and want to make a difference to a school community! We will provide you with full training covering all the fundamentals on food preparation, safety and hygiene so you can provide delicious and nutritious meals. About us: Vertas is one of the fastest growing multi-services facilities management companies in the UK. Our passion is driven by putting our colleagues and customers at the heart of everything we do. Values and Behaviours we look for in our colleagues: Great customer service and communication skills A team player, happy to go the extra mile to help out Passion for sustainability and preventing food waste Open minded to learning new ways of working Able to meet expectations of the role to work safely Main responsibilities include: Assist with preparing or cooking simple, nutritious foods, usually under supervision from the Head of Kitchen. Layout and display food for counter service, including receiving prepared meals and checking of temperatures and also the layout of dining room furniture. Assist in the serving of meals. Collect and dispose of waste food and materials. Clean the dining room and put furniture away. Wash-up or clean all items of crockery, cutlery, cooking utensils, equipment, etc. in accordance with Vertas Catering policies, reporting any faults or defects noticed to the Head of Kitchen. Benefits : Non contractual benefits Lifeworks high street and online discounts Company Pension WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards Personal Development opportunities including Aspire to Inspire and self led learning We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates. This job description is current. It may be amended in any way following consultation with the post holder to take account of changes or anticipated changes in the organisation or management of Vertas Limited.
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Apr 18, 2024
Full time
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Apr 17, 2024
Full time
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Facilities/Reception Assistant We are seeking an approachable and efficient Facilities/Reception Assistant to deliver a wide range of facilities activities and provide excellent customer service to staff, visitors, and conference guests. Closing date: 17 April 2024 Interview dates: TBA Salary: £26,476-£ 28,905 Per annum plus benefits, depending on skills and experience. Location: Canary Wharf, London Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday The Role As a Facilities/Reception Assistant, you will work with the facilities Coordinator to ensure all hard and soft facilities management services work effectively. You will also offer administrative support to the facilities department and cover the reception desk when required. The post holder will undertake reception duties such as welcoming visitors and contractors to the office, ensuring they are assisted in a timely and courteous manner. Maintaining a welcoming, warm, and professional manner when communicating with service users, clients, colleagues, and other professionals. This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence. The successful applicant will: Provide an exceptional Customer Service experience to site stakeholders, the office staff, and their guests, acting as a single point of contact for all enquiries they may have. Possess strong IT skills, including experience with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook & SharePoint. Excellent organisational skills and the ability to prioritise workload. Ability to work independently and as an effective team member using own initiative and adapting to changing priorities. Have demonstrable experience of working with policies and procedures. Benefits when joining our team In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes: 30 days holiday (plus bank holidays) with the option to buy an additional 5 days. A choice between two pension providers: NHS pension scheme or Standard Life. Flexible working arrangements. Career breaks and sabbaticals. Private medical insurance, life assurance, season ticket loan, bike loan and many more. About the GPhC We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others. Applying for this role If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Please note that applications without a supporting statement will not be considered. Please consult the knowledge and skills section of the job description document to help you prepare your application. We welcome applications from all sections of the communityWe are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
Apr 17, 2024
Full time
Facilities/Reception Assistant We are seeking an approachable and efficient Facilities/Reception Assistant to deliver a wide range of facilities activities and provide excellent customer service to staff, visitors, and conference guests. Closing date: 17 April 2024 Interview dates: TBA Salary: £26,476-£ 28,905 Per annum plus benefits, depending on skills and experience. Location: Canary Wharf, London Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday The Role As a Facilities/Reception Assistant, you will work with the facilities Coordinator to ensure all hard and soft facilities management services work effectively. You will also offer administrative support to the facilities department and cover the reception desk when required. The post holder will undertake reception duties such as welcoming visitors and contractors to the office, ensuring they are assisted in a timely and courteous manner. Maintaining a welcoming, warm, and professional manner when communicating with service users, clients, colleagues, and other professionals. This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence. The successful applicant will: Provide an exceptional Customer Service experience to site stakeholders, the office staff, and their guests, acting as a single point of contact for all enquiries they may have. Possess strong IT skills, including experience with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook & SharePoint. Excellent organisational skills and the ability to prioritise workload. Ability to work independently and as an effective team member using own initiative and adapting to changing priorities. Have demonstrable experience of working with policies and procedures. Benefits when joining our team In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes: 30 days holiday (plus bank holidays) with the option to buy an additional 5 days. A choice between two pension providers: NHS pension scheme or Standard Life. Flexible working arrangements. Career breaks and sabbaticals. Private medical insurance, life assurance, season ticket loan, bike loan and many more. About the GPhC We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others. Applying for this role If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Please note that applications without a supporting statement will not be considered. Please consult the knowledge and skills section of the job description document to help you prepare your application. We welcome applications from all sections of the communityWe are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
Join our team! Our offices are based in London and Macclesfield, linked via good public transport routes. We offer comprehensive learning & development opportunities, and an engaging work atmosphere. They are sociable and open spaces with fantastic restaurant / catering facilities. Lunch subsidies / free refreshments and snacks are offered. What you'll be doing Are you ready to take on a dynamic role where you'll collaborate with our Sales Team to craft lucrative commercial offers and conduct vital competitor analysis? If you're passionate about finance and excel in providing key analysis and financial support, we want you on our team. As the successful Assistant Commercial Sales Finance Manager , you will: Provide essential analysis for all stakeholders Offer financial support for new business and retention opportunities Manage agendas and timeframes for timely approvals Organise, lead, and document weekly investment meetings Oversee Cap Ex budget and monthly spend monitoring Enhance performance tracking models Address ad-hoc requests from Divisional Financial Director (DFD) and Financial Planning Improve sales workbook models Working Pattern: Monday - Friday What can you bring? The skills we are looking for in a Assistant Commercial Sales Finance Manager are : Proficiency in Budgeting, Planning & Forecasting Deliver accurate outputs for review by DFD and Head of FP&A Effectively communicate new business opportunities and quantify financial risks Manage key dialogues with DFD to facilitate sound business decisions Expertise in Management Reporting & Analysis Provide valuable Business Insight Familiarity with Accounting Information Systems Strong operational skills Leadership qualities Excellent communication and collaboration abilities Ability to influence stakeholders Dedication to developing others Our way of saying thank you At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life: Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays) Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays Family Leave: Prioritise family commitments with flexible leave options Paid Charity Leave: Make a positive impact with two additional paid days for charity work Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme Why it's great to work for us Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space Sporting Venues & Stadiums Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.
Apr 17, 2024
Full time
Join our team! Our offices are based in London and Macclesfield, linked via good public transport routes. We offer comprehensive learning & development opportunities, and an engaging work atmosphere. They are sociable and open spaces with fantastic restaurant / catering facilities. Lunch subsidies / free refreshments and snacks are offered. What you'll be doing Are you ready to take on a dynamic role where you'll collaborate with our Sales Team to craft lucrative commercial offers and conduct vital competitor analysis? If you're passionate about finance and excel in providing key analysis and financial support, we want you on our team. As the successful Assistant Commercial Sales Finance Manager , you will: Provide essential analysis for all stakeholders Offer financial support for new business and retention opportunities Manage agendas and timeframes for timely approvals Organise, lead, and document weekly investment meetings Oversee Cap Ex budget and monthly spend monitoring Enhance performance tracking models Address ad-hoc requests from Divisional Financial Director (DFD) and Financial Planning Improve sales workbook models Working Pattern: Monday - Friday What can you bring? The skills we are looking for in a Assistant Commercial Sales Finance Manager are : Proficiency in Budgeting, Planning & Forecasting Deliver accurate outputs for review by DFD and Head of FP&A Effectively communicate new business opportunities and quantify financial risks Manage key dialogues with DFD to facilitate sound business decisions Expertise in Management Reporting & Analysis Provide valuable Business Insight Familiarity with Accounting Information Systems Strong operational skills Leadership qualities Excellent communication and collaboration abilities Ability to influence stakeholders Dedication to developing others Our way of saying thank you At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life: Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays) Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays Family Leave: Prioritise family commitments with flexible leave options Paid Charity Leave: Make a positive impact with two additional paid days for charity work Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme Why it's great to work for us Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space Sporting Venues & Stadiums Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.
Do you want to join a supportive team that have the same visions and values as you? Do you want to support students who need some extra help? Are you ready to start feeling rewarded at the end of every day? Step into a vibrant and inclusive team dedicated to ensuring accessible learning for all. Nestled within the community, the team is on a mission to drive positive change! They're seeking a compassionate and resilient Learning Support Assistant to join their award-winning team immediately. The school caters to approximately 25 pupils with moderate to severe Special Educational Needs (SEN), including Autism, communication difficulties, and complex behavioural challenges. With an array of excellent facilities, the school is continuously evolving to meet the increasing demand for their exceptional services. The team is not only passionate and dedicated but committed to providing a diverse and personalised curriculum to suit each student's unique requirements. Led by a leadership team invested in staff development, the school offers an enriching and rewarding work environment. Join the team in making a difference today! The ideal candidate will possess the confidence and expertise needed to support learners with complex needs. This rewarding role involves providing personalised support to SEN learners on a 1:1 and small group basis, Monday to Friday from 8:30 am to 4:30 pm. If you are ready to make a positive impact and be part of a team that values and supports both its learners and staff, seize this opportunity to join a thriving educational community. Your journey towards a rewarding career in education begins here! Apply now and be a vital part of this inspiring learning environment. Benefits: Competitive pay rates with regular reviews Career development opportunities Fully funded training and qualifications Free tea, coffee and biscuits! Requirements: Experience working in an SEN or care setting preferable Right to work in the UK - sponsorship is not provided Maths and English GCSE "C" or equivalent DBS on the update service (desirable) If you wish to apply, or find out more please get in touch! Call Sara on ! Not the right role for you? We have an array of positions that may also be of interest to you. If you know someone who would be interested, please pass along their contact details. You could earn up to £300 in shopping vouchers! Safety and Compliance: Randstad Education maintains the highest standards of child safety and compliance when placing candidates into schools. Any successful candidates will be subject to the compliance process, which includes an enhanced DBS check
Apr 17, 2024
Full time
Do you want to join a supportive team that have the same visions and values as you? Do you want to support students who need some extra help? Are you ready to start feeling rewarded at the end of every day? Step into a vibrant and inclusive team dedicated to ensuring accessible learning for all. Nestled within the community, the team is on a mission to drive positive change! They're seeking a compassionate and resilient Learning Support Assistant to join their award-winning team immediately. The school caters to approximately 25 pupils with moderate to severe Special Educational Needs (SEN), including Autism, communication difficulties, and complex behavioural challenges. With an array of excellent facilities, the school is continuously evolving to meet the increasing demand for their exceptional services. The team is not only passionate and dedicated but committed to providing a diverse and personalised curriculum to suit each student's unique requirements. Led by a leadership team invested in staff development, the school offers an enriching and rewarding work environment. Join the team in making a difference today! The ideal candidate will possess the confidence and expertise needed to support learners with complex needs. This rewarding role involves providing personalised support to SEN learners on a 1:1 and small group basis, Monday to Friday from 8:30 am to 4:30 pm. If you are ready to make a positive impact and be part of a team that values and supports both its learners and staff, seize this opportunity to join a thriving educational community. Your journey towards a rewarding career in education begins here! Apply now and be a vital part of this inspiring learning environment. Benefits: Competitive pay rates with regular reviews Career development opportunities Fully funded training and qualifications Free tea, coffee and biscuits! Requirements: Experience working in an SEN or care setting preferable Right to work in the UK - sponsorship is not provided Maths and English GCSE "C" or equivalent DBS on the update service (desirable) If you wish to apply, or find out more please get in touch! Call Sara on ! Not the right role for you? We have an array of positions that may also be of interest to you. If you know someone who would be interested, please pass along their contact details. You could earn up to £300 in shopping vouchers! Safety and Compliance: Randstad Education maintains the highest standards of child safety and compliance when placing candidates into schools. Any successful candidates will be subject to the compliance process, which includes an enhanced DBS check
I am currently recruiting for a number of Libraries and Archive Assistants to work at my client, a leading local authority across Sheffield. Your role will be to engage with customers of all ages to provide them with the books and other resources they need, including information on local community and Council services. You will also provide support to customers who are using the I.T. facilities and organise library and archive events and activities. The roles will be based in either Highfield. Firth Park or Ecclesall and the hours of work are 34 per week on the below shifts: Mon - 9.35 - 5.05 Tue - 9.35 - 5.05 Wed - 9.35 - 5.05 Thurs - off Fri - 9.35 - 5.05 Sat - 9.35 - 4.05 To be successful in this role you will have the below skills and experience: Have proven customer service experience including face to face Strong IT skills and the ability to impart knowledge on to customers Be patient and empathetic Be confident working with children of all ages Have excellent organisational skills An attractive hourly rate of £12 is on offer rising to £12.50 after 12 weeks. Please apply today for the chance of an immediate start. What Reed can offer you as a temporary employee. A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
Apr 17, 2024
Full time
I am currently recruiting for a number of Libraries and Archive Assistants to work at my client, a leading local authority across Sheffield. Your role will be to engage with customers of all ages to provide them with the books and other resources they need, including information on local community and Council services. You will also provide support to customers who are using the I.T. facilities and organise library and archive events and activities. The roles will be based in either Highfield. Firth Park or Ecclesall and the hours of work are 34 per week on the below shifts: Mon - 9.35 - 5.05 Tue - 9.35 - 5.05 Wed - 9.35 - 5.05 Thurs - off Fri - 9.35 - 5.05 Sat - 9.35 - 4.05 To be successful in this role you will have the below skills and experience: Have proven customer service experience including face to face Strong IT skills and the ability to impart knowledge on to customers Be patient and empathetic Be confident working with children of all ages Have excellent organisational skills An attractive hourly rate of £12 is on offer rising to £12.50 after 12 weeks. Please apply today for the chance of an immediate start. What Reed can offer you as a temporary employee. A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
We are pleased to announce that a new opportunity has arisen for an Assistant Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Centre Manager and be responsible for the delivery of a market leading service to the centre community in facilities, support and collaborative connections. Experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Able to communicate effectively and engaging with relevant stakeholders and high-level contacts Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Motivate, lead and delegate tasks to team Team player and team leader IT literate with good Microsoft Office skills What's in it for you? Salary of £27-£29,000 p.a., depending on experience Discretionary bonus scheme 25 days holiday plus Bank Holidays Permanent health and life insurances Flexible benefits package comprising: Contributory pension of up to 5% Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance and health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Apr 16, 2024
Full time
We are pleased to announce that a new opportunity has arisen for an Assistant Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Centre Manager and be responsible for the delivery of a market leading service to the centre community in facilities, support and collaborative connections. Experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Able to communicate effectively and engaging with relevant stakeholders and high-level contacts Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Motivate, lead and delegate tasks to team Team player and team leader IT literate with good Microsoft Office skills What's in it for you? Salary of £27-£29,000 p.a., depending on experience Discretionary bonus scheme 25 days holiday plus Bank Holidays Permanent health and life insurances Flexible benefits package comprising: Contributory pension of up to 5% Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance and health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. Role Requirements As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children s needs here at The Children s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. For more information and for a copy of the candidate briefing pack please click here. Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offender s Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Apr 16, 2024
Full time
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. Role Requirements As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children s needs here at The Children s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. For more information and for a copy of the candidate briefing pack please click here. Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offender s Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The role Uppingham School Sports Centre is seeking a vibrant and experienced addition to their dedicated Swim School staff on a permanent basis. If you're passionate about teaching swimming and feel you can make a positive difference to children within our swim school, we would love to hear from you. Help us in creating a fun and engaging swimming environment that will make a real difference to the children and adults on our swim school journey. Apply now to dive into this fantastic opportunity! As a valued member of our Swim School team, your main role will involve planning and conducting enjoyable and secure swimming lessons for individuals of all ages, including children and adults. You'll have the privilege of using your knowledge, experience and skillset, all within our state-of-the-art facilities. Working in this world-class environment, you'll be surrounded by a warm and supportive group of professionals, making your journey with us both professional and relaxed. About you We are looking for an individual who is enthusiastic about delivering an outstanding service and who possesses excellent communication and teaching skills. You will be well qualified and will have or will be willing to work towards either an ASA Teachers License, STA full qualification or have a level 1 teaching assistant qualification. We are currently recruiting to the following days and times: Shifts available: Monday 16:00 - 19:15 (3.25 hours) Saturday 09:30 - 12:30 (3 hours) Or Sunday 09:00 - 13:00 (4 hours) Benefits: When you join us, you become part of a community that appreciates and supports its team members, you will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount 25% Holiday Club discount at Uppingham School Sports Centre for children of Uppingham and Maidwell Hall staff Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Contributory pension scheme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Recognised as "Investors in Diversity" To find out more and to download an application form, please click the apply button. Closing date: Thursday 18 th April 2024. Applications will be reviewed upon receipt and interviews will be conducted on a rolling basis. We retain the discretion to conclude the advertisement ahead of schedule upon securing a suitable candidate. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Apr 16, 2024
Full time
The role Uppingham School Sports Centre is seeking a vibrant and experienced addition to their dedicated Swim School staff on a permanent basis. If you're passionate about teaching swimming and feel you can make a positive difference to children within our swim school, we would love to hear from you. Help us in creating a fun and engaging swimming environment that will make a real difference to the children and adults on our swim school journey. Apply now to dive into this fantastic opportunity! As a valued member of our Swim School team, your main role will involve planning and conducting enjoyable and secure swimming lessons for individuals of all ages, including children and adults. You'll have the privilege of using your knowledge, experience and skillset, all within our state-of-the-art facilities. Working in this world-class environment, you'll be surrounded by a warm and supportive group of professionals, making your journey with us both professional and relaxed. About you We are looking for an individual who is enthusiastic about delivering an outstanding service and who possesses excellent communication and teaching skills. You will be well qualified and will have or will be willing to work towards either an ASA Teachers License, STA full qualification or have a level 1 teaching assistant qualification. We are currently recruiting to the following days and times: Shifts available: Monday 16:00 - 19:15 (3.25 hours) Saturday 09:30 - 12:30 (3 hours) Or Sunday 09:00 - 13:00 (4 hours) Benefits: When you join us, you become part of a community that appreciates and supports its team members, you will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount 25% Holiday Club discount at Uppingham School Sports Centre for children of Uppingham and Maidwell Hall staff Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Contributory pension scheme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Recognised as "Investors in Diversity" To find out more and to download an application form, please click the apply button. Closing date: Thursday 18 th April 2024. Applications will be reviewed upon receipt and interviews will be conducted on a rolling basis. We retain the discretion to conclude the advertisement ahead of schedule upon securing a suitable candidate. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
The Manchester College is based at many sites across the city, each with its own specialist cutting edge facilities within a friendly and supportive environment. We are the largest FE College in the UK providing education and training to a wide range of learners. We have an exciting opportunity at our Harpurhey Campus to join our Foundation Learning and Student support Department as a Transition Lead on a permanent full time (35 hours per week) basis. As directed by the Assistant Principal, you will be responsible for the management of The Manchester College's Transitions Team to ensure we are working effectively with schools, local authorities, and parents/carers in meeting the needs of new students with SEND. Effectively directing the work of the Transition Officers, you will be familiar with Education Health & Care Plans (EHCP), local authority processes and person-centred planning in support of learner progression. You will support the Assistant Principal in the recruitment and IAG of learners with SEND. You will be responsible for business objectives and budgets, including the team efficiency and SEND quality improvement thus ensuring the college is inspection ready at all times. In order to do this role, you will need: Speciality qualifications in special educational needs or willing to work towards Level 2 English and Maths Designated Safeguarding Person (DSP) in current organisation Broad experience of working in a SEN environment Detailed knowledge of the role of transition services within the context of Secondary Schools and/or Further Education Experience of working in partnership with external organisations Experience of effective internal and external liaison Experience of leading and managing a team including recruitment and selection, operational performance planning; staff development and performance management Experience of the preparation and presentation of management reports In return you will benefit from an excellent package including: 35 days paid annual leave plus 8 bank holidays Significant pension contribution Retail discounts Employee Assistance Program Cycle to work scheme Simply Health scheme care vouchers The Manchester College is an equal opportunities employer welcoming applications from all sections of the community. If you wish to apply for this exciting opportunity, please visit our website to apply! (url removed)/vacancies . Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the role profile. Salaries are based on skills, qualifications, and experience. The closing date for this job advert is 30/04/2024. However, sometimes the job advert may close early if we receive a good response! The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Apr 16, 2024
Full time
The Manchester College is based at many sites across the city, each with its own specialist cutting edge facilities within a friendly and supportive environment. We are the largest FE College in the UK providing education and training to a wide range of learners. We have an exciting opportunity at our Harpurhey Campus to join our Foundation Learning and Student support Department as a Transition Lead on a permanent full time (35 hours per week) basis. As directed by the Assistant Principal, you will be responsible for the management of The Manchester College's Transitions Team to ensure we are working effectively with schools, local authorities, and parents/carers in meeting the needs of new students with SEND. Effectively directing the work of the Transition Officers, you will be familiar with Education Health & Care Plans (EHCP), local authority processes and person-centred planning in support of learner progression. You will support the Assistant Principal in the recruitment and IAG of learners with SEND. You will be responsible for business objectives and budgets, including the team efficiency and SEND quality improvement thus ensuring the college is inspection ready at all times. In order to do this role, you will need: Speciality qualifications in special educational needs or willing to work towards Level 2 English and Maths Designated Safeguarding Person (DSP) in current organisation Broad experience of working in a SEN environment Detailed knowledge of the role of transition services within the context of Secondary Schools and/or Further Education Experience of working in partnership with external organisations Experience of effective internal and external liaison Experience of leading and managing a team including recruitment and selection, operational performance planning; staff development and performance management Experience of the preparation and presentation of management reports In return you will benefit from an excellent package including: 35 days paid annual leave plus 8 bank holidays Significant pension contribution Retail discounts Employee Assistance Program Cycle to work scheme Simply Health scheme care vouchers The Manchester College is an equal opportunities employer welcoming applications from all sections of the community. If you wish to apply for this exciting opportunity, please visit our website to apply! (url removed)/vacancies . Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the role profile. Salaries are based on skills, qualifications, and experience. The closing date for this job advert is 30/04/2024. However, sometimes the job advert may close early if we receive a good response! The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Are you passionate about creating safe and conducive environments for learning? CloudStone Education are seeking a proactive Facilities Management Assistant to join a vibrant school based in Southwark, London. Key Responsibilities: Support day-to-day operations of facilities management, ensuring cleanliness, safety, and functionality across the school premises Assist in routine maintenance tasks, including repairs, inspections, and inventory management Collaborate with staff to address facility-related concerns promptly and efficiently Uphold health and safety standards in accordance with school policies and regulations Contribute to the development and implementation of sustainable practices for facility management Requirements: Prior experience in facilities management or a related field is preferred Strong attention to detail and problem-solving skills Ability to work independently and as part of a team in a fast-paced environment Excellent communication skills and a customer-oriented approach Flexibility to adapt to changing priorities and occasional evening/weekend work Benefits: Competitive salary and benefits package Opportunity to make a meaningful impact on the learning environment for students Supportive and inclusive work culture within a dynamic educational community Professional development opportunities to enhance skills and career growth How to apply We look forward to hearing from you, please email your CV to or visit our website and apply online at CloudStone Education Services (cloud-stone.co.uk) About us CloudStone Education Services focuses solely on their non-teaching roles within schools and universities across London and the Home counties. We pride ourselves on providing high standards for candidates, schools and universities alike. We will help you find the right short term, long term or permanent role in a school and location that suits you. We are also here to guide you through every step of the recruitment process, and provide a wealth of resources and expert advice to support you in your search for the perfect role.
Apr 16, 2024
Full time
Are you passionate about creating safe and conducive environments for learning? CloudStone Education are seeking a proactive Facilities Management Assistant to join a vibrant school based in Southwark, London. Key Responsibilities: Support day-to-day operations of facilities management, ensuring cleanliness, safety, and functionality across the school premises Assist in routine maintenance tasks, including repairs, inspections, and inventory management Collaborate with staff to address facility-related concerns promptly and efficiently Uphold health and safety standards in accordance with school policies and regulations Contribute to the development and implementation of sustainable practices for facility management Requirements: Prior experience in facilities management or a related field is preferred Strong attention to detail and problem-solving skills Ability to work independently and as part of a team in a fast-paced environment Excellent communication skills and a customer-oriented approach Flexibility to adapt to changing priorities and occasional evening/weekend work Benefits: Competitive salary and benefits package Opportunity to make a meaningful impact on the learning environment for students Supportive and inclusive work culture within a dynamic educational community Professional development opportunities to enhance skills and career growth How to apply We look forward to hearing from you, please email your CV to or visit our website and apply online at CloudStone Education Services (cloud-stone.co.uk) About us CloudStone Education Services focuses solely on their non-teaching roles within schools and universities across London and the Home counties. We pride ourselves on providing high standards for candidates, schools and universities alike. We will help you find the right short term, long term or permanent role in a school and location that suits you. We are also here to guide you through every step of the recruitment process, and provide a wealth of resources and expert advice to support you in your search for the perfect role.
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. Role Requirements As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children s needs here at The Children s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. For more information and for a copy of the candidate briefing pack please click here. Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offender s Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Apr 16, 2024
Full time
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. Role Requirements As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children s needs here at The Children s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. For more information and for a copy of the candidate briefing pack please click here. Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offender s Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Apr 15, 2024
Full time
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Role Responsibility: SCHOOL SITE MANAGER Salary: £25,896 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Bonner Primary School, London,E2 0NF Excellent Company benefits including Contributory Pension About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. The Tower Hamlets Schools (THS) PFI Contract covers 24 schools in East London and is part of a wider PFI contract, covering Facilities Management contracts in London and the Midlands. About the role We have an exciting opportunity for a Site Manager to join our friendly team working on the Tower Hamlets School (THS) PFI contract based at Bonner Primary School. This is a full time role working 40 hours per week, Monday to Friday, between 6:30am and 11am and between 3pm and 6:30pm. As Site Manager you will ensure that contracted services are delivered in a safe and compliant manner to give the school users a clean and safe teaching and learning environment to support the best teaching and learning experience. Responsibilities Act as primary on site liaison with School Representative(s) to ensure an effective, proactive and cooperative working partnership through regular communication and formally on a weekly basis to discuss site services and issues. Maintain site and H&S to a high standard and act as the site lead for Health and Safety matters for site, building and facilities. Undertake assurance audits as required and ensure corrective actions are completed in full on time. Assess, audit & keep the site, building & facilities to a contracted standard of hygiene & cleanliness. Daily monitoring of the Computer Aided Facilities Management (CAFM) system's Open Task Report, ensuring all tasks logged in line with agreed protocols and closed within required timescale. Deal with any emergency situations with assets and/or building. Assess situations, determine course of action to resolve faults and problems. Report on the CAFM and deal with damages, spillages and breakages, including gathering evidence, obtaining quotations and arranging approval of costs as appropriate. Manage, coordinate, and when required undertake planned preventative maintenance (PPM) including management of water, fire, electrical and asbestos, undertaking tasks where competent to do so. Perform data analysis to identify trends and opportunities for improvement for H&S and all contractual delivery services. Support G4S Senior Management and school management when required including participating in meetings to manage schools expectations and G4S contractual obligations. Arrange/agree Community Use and Third Party letting with the school, arrange staff to support the events and arrange alternative arrangements when repairs/maintenance is planned or under way. Act as line manager to all site Premises Assistants (also known as Janitors or Caretakers), Cleaning Lead/Supervisor and Cleaning staff. Manage, train and supervise all site staff through Tool Box Talks, Safety Bulletins and Lessons Learnt. Carry out/arrange and record all site training and maintain training records of all site staff. Maintain and input into system(s) the relevant records including staff hours, holidays, sickness, annual leave. The Ideal Candidate: Essential Experience in delivering facilities management in an operational environment. Experience Working to service performance KPIs. Line management experience. Customer service. Knowledgeable in relevant Health & safety,risk assessments, method statements and permit to work procedures. IOSH Managing Safety. Understanding of what is meant by Statutory Compliance. IT Literate. Full driving licence. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Apr 15, 2024
Full time
Role Responsibility: SCHOOL SITE MANAGER Salary: £25,896 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Bonner Primary School, London,E2 0NF Excellent Company benefits including Contributory Pension About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. The Tower Hamlets Schools (THS) PFI Contract covers 24 schools in East London and is part of a wider PFI contract, covering Facilities Management contracts in London and the Midlands. About the role We have an exciting opportunity for a Site Manager to join our friendly team working on the Tower Hamlets School (THS) PFI contract based at Bonner Primary School. This is a full time role working 40 hours per week, Monday to Friday, between 6:30am and 11am and between 3pm and 6:30pm. As Site Manager you will ensure that contracted services are delivered in a safe and compliant manner to give the school users a clean and safe teaching and learning environment to support the best teaching and learning experience. Responsibilities Act as primary on site liaison with School Representative(s) to ensure an effective, proactive and cooperative working partnership through regular communication and formally on a weekly basis to discuss site services and issues. Maintain site and H&S to a high standard and act as the site lead for Health and Safety matters for site, building and facilities. Undertake assurance audits as required and ensure corrective actions are completed in full on time. Assess, audit & keep the site, building & facilities to a contracted standard of hygiene & cleanliness. Daily monitoring of the Computer Aided Facilities Management (CAFM) system's Open Task Report, ensuring all tasks logged in line with agreed protocols and closed within required timescale. Deal with any emergency situations with assets and/or building. Assess situations, determine course of action to resolve faults and problems. Report on the CAFM and deal with damages, spillages and breakages, including gathering evidence, obtaining quotations and arranging approval of costs as appropriate. Manage, coordinate, and when required undertake planned preventative maintenance (PPM) including management of water, fire, electrical and asbestos, undertaking tasks where competent to do so. Perform data analysis to identify trends and opportunities for improvement for H&S and all contractual delivery services. Support G4S Senior Management and school management when required including participating in meetings to manage schools expectations and G4S contractual obligations. Arrange/agree Community Use and Third Party letting with the school, arrange staff to support the events and arrange alternative arrangements when repairs/maintenance is planned or under way. Act as line manager to all site Premises Assistants (also known as Janitors or Caretakers), Cleaning Lead/Supervisor and Cleaning staff. Manage, train and supervise all site staff through Tool Box Talks, Safety Bulletins and Lessons Learnt. Carry out/arrange and record all site training and maintain training records of all site staff. Maintain and input into system(s) the relevant records including staff hours, holidays, sickness, annual leave. The Ideal Candidate: Essential Experience in delivering facilities management in an operational environment. Experience Working to service performance KPIs. Line management experience. Customer service. Knowledgeable in relevant Health & safety,risk assessments, method statements and permit to work procedures. IOSH Managing Safety. Understanding of what is meant by Statutory Compliance. IT Literate. Full driving licence. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Have you ever considered working in a prison? This is an excellent opportunity to educate and rehabilitate adult learners. If you would like a unique and challenging non-teaching role, where you can genuinely make a difference, enhance the prospects of learners, and ultimately change people's lives for the better - then this could be the opportunity for you. Like any educational setting, Prisons come with their challenges. In this environment, learners are locked up for large periods of the day, away from their families and for some, their children. Most are at rock bottom, having to live with the regret of what they have done - education gives them a focus. And hope. Education provides prisoners with an opportunity to upskill, increasing their future employment prospects which directly reduces the likelihood of reoffending. Many prisoners will arrive without having basic Maths or English skills. Prison Education ensures all learners are put through Functional Skills Maths & English, which then puts them on the pathway to vocational learning courses, such as Carpentry, Bricklaying, Painting & Decorating, Plastering & Tiling, Industrial Cleaning, Barbering, Catering and Horticulture. Prisons have a dedicated education department, with classrooms and fully functioning workshops, where teaching and learning can take place. You will be fully supported by an experienced education department. Training and development opportunities are available. Details of this position: This position is for a Part Time Learning Facilitator to work at a Category C men's prison. The role will involve providing and promoting the services and facilities that the LLRC offers to all learners, and the wider prison community. You will need to be confident in using technology and able to communicate well with learners. You will be receptive to new ideas and open to work flexibly. Experience of working within a library environment will be an advantage, however is not essential. Work schedule: Full time or Part-time 18.75 hours per week to ensure coverage for LLRC opening times. This may include some weekend and evening duties as required by the prison. Salary scale: £11,000.00 per annum (prorata for part-time working hours). Annual leave: 281.5 hours per annum , inclusive of statutory bank holidays. (pro-rata for part time working hours) To be considered, suitable candidates will need to meet the following criteria: Good basic general education including GCSE (or) equivalent) in Maths and English at Grade C or above. Proven experience in an administrative role. Experience of working in a learning environment. Competent with technology/strong IT skills Suitable candidates will need to be enthusiastic, resilient and have a humanistic approach. This role will not be for everyone, but anyone with a slight interest is encouraged to apply and if suitable, you will have the opportunity to have a discussion with the hiring manager directly over the phone, who can provide more detail and an insight into life working in a prison. The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy to discuss the role in further detail. If this vacancy is not of interest to you at this time, but you happen to know someone who might be suitable and interested, then please kindly pass these details on to them. Important Notice Dovetail and Slate is a market leading education recruitment company. We specialise in hiring across the entire spectrum of education, including positions in student support and support services. With our extensive range of roles, we are confident we can find the right match for you, so if the current vacancy does not seem relevant to your expertise, we welcome you to upload your CV or give us a call to discuss your ideal position, with our dedicated team. Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited () acts as an Employment Agency. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Apr 15, 2024
Full time
Have you ever considered working in a prison? This is an excellent opportunity to educate and rehabilitate adult learners. If you would like a unique and challenging non-teaching role, where you can genuinely make a difference, enhance the prospects of learners, and ultimately change people's lives for the better - then this could be the opportunity for you. Like any educational setting, Prisons come with their challenges. In this environment, learners are locked up for large periods of the day, away from their families and for some, their children. Most are at rock bottom, having to live with the regret of what they have done - education gives them a focus. And hope. Education provides prisoners with an opportunity to upskill, increasing their future employment prospects which directly reduces the likelihood of reoffending. Many prisoners will arrive without having basic Maths or English skills. Prison Education ensures all learners are put through Functional Skills Maths & English, which then puts them on the pathway to vocational learning courses, such as Carpentry, Bricklaying, Painting & Decorating, Plastering & Tiling, Industrial Cleaning, Barbering, Catering and Horticulture. Prisons have a dedicated education department, with classrooms and fully functioning workshops, where teaching and learning can take place. You will be fully supported by an experienced education department. Training and development opportunities are available. Details of this position: This position is for a Part Time Learning Facilitator to work at a Category C men's prison. The role will involve providing and promoting the services and facilities that the LLRC offers to all learners, and the wider prison community. You will need to be confident in using technology and able to communicate well with learners. You will be receptive to new ideas and open to work flexibly. Experience of working within a library environment will be an advantage, however is not essential. Work schedule: Full time or Part-time 18.75 hours per week to ensure coverage for LLRC opening times. This may include some weekend and evening duties as required by the prison. Salary scale: £11,000.00 per annum (prorata for part-time working hours). Annual leave: 281.5 hours per annum , inclusive of statutory bank holidays. (pro-rata for part time working hours) To be considered, suitable candidates will need to meet the following criteria: Good basic general education including GCSE (or) equivalent) in Maths and English at Grade C or above. Proven experience in an administrative role. Experience of working in a learning environment. Competent with technology/strong IT skills Suitable candidates will need to be enthusiastic, resilient and have a humanistic approach. This role will not be for everyone, but anyone with a slight interest is encouraged to apply and if suitable, you will have the opportunity to have a discussion with the hiring manager directly over the phone, who can provide more detail and an insight into life working in a prison. The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy to discuss the role in further detail. If this vacancy is not of interest to you at this time, but you happen to know someone who might be suitable and interested, then please kindly pass these details on to them. Important Notice Dovetail and Slate is a market leading education recruitment company. We specialise in hiring across the entire spectrum of education, including positions in student support and support services. With our extensive range of roles, we are confident we can find the right match for you, so if the current vacancy does not seem relevant to your expertise, we welcome you to upload your CV or give us a call to discuss your ideal position, with our dedicated team. Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited () acts as an Employment Agency. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Innovation Centre, Knowledge Gateway (ICKG) is the home for innovative and technology-focused businesses. Located on the University of Essex, Colchester campus, our thriving innovation centre provides flexible office space to rent, coworking, and spacious meeting and conferencing facilities. We are pleased to announce that a vacancy has arisen for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices, laboratories and workshop facilities and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. The successful candidate will support the Centre Manager to create a successful innovation centre locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clearly identifiable management skills in order to manage a team within a service environment, ensuring overall performance is maximised Leadership and team management, communication, organisational and problem-solving skills Supplier, maintenance and environmental management, project financial control and reporting Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Ability to prioritise Motivate, lead and delegate tasks to team. Team player and team leader IT literate What's in it for you? Salary of £26,000 - £28,000 per annum, depending on experience 25 days' holiday plus Bank Holidays Flexible benefits package comprising: Contributory pension Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life. We've also got access to a whole load of discounts so you can save money on high street favourites and holiday providers. If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Apr 15, 2024
Full time
Innovation Centre, Knowledge Gateway (ICKG) is the home for innovative and technology-focused businesses. Located on the University of Essex, Colchester campus, our thriving innovation centre provides flexible office space to rent, coworking, and spacious meeting and conferencing facilities. We are pleased to announce that a vacancy has arisen for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices, laboratories and workshop facilities and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. The successful candidate will support the Centre Manager to create a successful innovation centre locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clearly identifiable management skills in order to manage a team within a service environment, ensuring overall performance is maximised Leadership and team management, communication, organisational and problem-solving skills Supplier, maintenance and environmental management, project financial control and reporting Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Ability to prioritise Motivate, lead and delegate tasks to team. Team player and team leader IT literate What's in it for you? Salary of £26,000 - £28,000 per annum, depending on experience 25 days' holiday plus Bank Holidays Flexible benefits package comprising: Contributory pension Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life. We've also got access to a whole load of discounts so you can save money on high street favourites and holiday providers. If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.