Motor Claims Handler Monday-Friday (35 hours per week, hybrid after training) Bolton Up to £28,000 DOE plus bonus MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Third Party Motor Claims Handlers to help us shape and drive our Third Party Intervention Claims. You ll be handling your own claims files whilst acting upon opportunities for Intervention. Third Party Motor Claims Handler responsibilities: You ll be responsible for a portfolio of Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion Proactively manage Third Party referrals from first notification of loss Manage cost of hire and cost of repairs provided to Third Parties This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it s important you listen and act with empathy Recognise the signs of a fraudulent claim and refer these for further investigation when needed. Most of all, you'll take pride in the service you offer to all customers and partners The ideal Third Party Motor Claims Handler: Motor Claims knowledge is essential. This can be Commercial or Retail Motor Claims in any setting. Negotiation and objection handling skills. You ll be passionate about people and committed to growing your career. Looking for opportunities to always learn and be part in shaping the future of our business. An active listener who can demonstrate empathy, you ll be able to put yourself in our customers shoes to build key relationships. Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals. Can contribute effectively to team success, offering advice and coaching others to achieve their full potential. Third Party Motor Claims Handler benefits: Competitive annual salary Hybrid working after training Annual company & performance-based bonus Enhanced pension contribution Life Assurance up to 10x 33 days holiday 12 weeks training at the beginning plus ongoing support & training Opportunity to buy up to 5 extra days leave or sell up to 3 days leave Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.
Apr 19, 2024
Full time
Motor Claims Handler Monday-Friday (35 hours per week, hybrid after training) Bolton Up to £28,000 DOE plus bonus MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Third Party Motor Claims Handlers to help us shape and drive our Third Party Intervention Claims. You ll be handling your own claims files whilst acting upon opportunities for Intervention. Third Party Motor Claims Handler responsibilities: You ll be responsible for a portfolio of Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion Proactively manage Third Party referrals from first notification of loss Manage cost of hire and cost of repairs provided to Third Parties This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it s important you listen and act with empathy Recognise the signs of a fraudulent claim and refer these for further investigation when needed. Most of all, you'll take pride in the service you offer to all customers and partners The ideal Third Party Motor Claims Handler: Motor Claims knowledge is essential. This can be Commercial or Retail Motor Claims in any setting. Negotiation and objection handling skills. You ll be passionate about people and committed to growing your career. Looking for opportunities to always learn and be part in shaping the future of our business. An active listener who can demonstrate empathy, you ll be able to put yourself in our customers shoes to build key relationships. Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals. Can contribute effectively to team success, offering advice and coaching others to achieve their full potential. Third Party Motor Claims Handler benefits: Competitive annual salary Hybrid working after training Annual company & performance-based bonus Enhanced pension contribution Life Assurance up to 10x 33 days holiday 12 weeks training at the beginning plus ongoing support & training Opportunity to buy up to 5 extra days leave or sell up to 3 days leave Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.
Motor Claims Handler £20,750 - £28,000 DOE Monday-Friday 9am 5pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptiona customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims. What You Will Be Doing: Level 1 & 2 Claim Handlers: Managing a caseload of pre-litigated motor claims from inception to settlement Identify cases for early litigation Support and drive delivery of high levels of service and productivity Input accurate data and ensure data maintenance Level 3 & 4 Claim Handlers: Pro-actively manage caseload of motor claims Create accurate claim management systems records Assist with training junior team members Build and maintain client relationships Assist with internal and external audits When appropriate attend client meetings About You: Experienced and sound technical knowledge in Motor Claims Experience in handling liability and quantum dispute cases Experience in dealing with repair documentation Have excellent communication and organisational skills Personal Injury Claim experience Pre litigation experience Strong analytical and problem-solving skills Strong ability in use of Word, Excel and emails Motor Claims Handler Benefits: 25 days holiday plus bank holidays, increasing with length of service Opportunity to buy up to an extra 5 days holiday Reward platform discounts for over 800 retailers Development, training, and professional qualifications Internal approach to vacancies 5% pension contribution EAP helpline Digital GP Life Insurance 2x base salary Lease car salary sacrifice scheme CLICK APPLY if you are interested in find out more about this opportunity. We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you.
Apr 19, 2024
Full time
Motor Claims Handler £20,750 - £28,000 DOE Monday-Friday 9am 5pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptiona customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims. What You Will Be Doing: Level 1 & 2 Claim Handlers: Managing a caseload of pre-litigated motor claims from inception to settlement Identify cases for early litigation Support and drive delivery of high levels of service and productivity Input accurate data and ensure data maintenance Level 3 & 4 Claim Handlers: Pro-actively manage caseload of motor claims Create accurate claim management systems records Assist with training junior team members Build and maintain client relationships Assist with internal and external audits When appropriate attend client meetings About You: Experienced and sound technical knowledge in Motor Claims Experience in handling liability and quantum dispute cases Experience in dealing with repair documentation Have excellent communication and organisational skills Personal Injury Claim experience Pre litigation experience Strong analytical and problem-solving skills Strong ability in use of Word, Excel and emails Motor Claims Handler Benefits: 25 days holiday plus bank holidays, increasing with length of service Opportunity to buy up to an extra 5 days holiday Reward platform discounts for over 800 retailers Development, training, and professional qualifications Internal approach to vacancies 5% pension contribution EAP helpline Digital GP Life Insurance 2x base salary Lease car salary sacrifice scheme CLICK APPLY if you are interested in find out more about this opportunity. We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you.
Technical Claims Team Manager Up to £50,000 DOE Monday-Friday 9am 5.30pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Technical Claims Teams Manager, you will be the technical lead for the business making sure all work produced is technically excellent. Your role will be highly varied, and you will be responsible for development, planning and execution of internal technical and quality audits. You ll be responsible for driving technical progression of file handlers and helping them to achieve excellence. You will have experience in handling Large Loss claims, as you will oversee Large Loss handlers and assist with workload management. What You Will Be Doing: Oversee Large Loss Handler and line manager duties Develop and supervise others to achieve and increase their financial authority through use of Competency Frameworks Assist with pre audit assessments of chosen files for external and internal audits Provide file handlers with technical guidance on all pre lit motor claims Provide input for performance reviews to team leaders and assist with performance improvement plans in relation to technical competency Provide feedback to operational management team with recommendations for improvements Identify areas to improve and develop processes and procedures Work in partnership with Team Leaders and Operational Leads to ensure client SLAs, KPI s and other requirements are embedded in the team and achieved/exceeded Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise Lead on technical internal audits Provide feedback to file handlers and stakeholders within the business on conclusion of internal audit activities Effectively develop and communicate recommendations for remedial action Make sure appropriate corrective action plans are developed and implemented by stakeholders within the business About You: Experience in complex motor claims At least 5 years experience in handling claims of above £100k Experience in handling Large Loss claims You will be experienced in leading and developing a team You will have strong experience within auditing and file reviews Demonstrated presentation skills with strong attention to detail Strong communication skills with the ability to communicate with stakeholders at all levels
Apr 19, 2024
Full time
Technical Claims Team Manager Up to £50,000 DOE Monday-Friday 9am 5.30pm Liverpool/Leeds Hybrid 1 day in the office MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do. As a Technical Claims Teams Manager, you will be the technical lead for the business making sure all work produced is technically excellent. Your role will be highly varied, and you will be responsible for development, planning and execution of internal technical and quality audits. You ll be responsible for driving technical progression of file handlers and helping them to achieve excellence. You will have experience in handling Large Loss claims, as you will oversee Large Loss handlers and assist with workload management. What You Will Be Doing: Oversee Large Loss Handler and line manager duties Develop and supervise others to achieve and increase their financial authority through use of Competency Frameworks Assist with pre audit assessments of chosen files for external and internal audits Provide file handlers with technical guidance on all pre lit motor claims Provide input for performance reviews to team leaders and assist with performance improvement plans in relation to technical competency Provide feedback to operational management team with recommendations for improvements Identify areas to improve and develop processes and procedures Work in partnership with Team Leaders and Operational Leads to ensure client SLAs, KPI s and other requirements are embedded in the team and achieved/exceeded Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise Lead on technical internal audits Provide feedback to file handlers and stakeholders within the business on conclusion of internal audit activities Effectively develop and communicate recommendations for remedial action Make sure appropriate corrective action plans are developed and implemented by stakeholders within the business About You: Experience in complex motor claims At least 5 years experience in handling claims of above £100k Experience in handling Large Loss claims You will be experienced in leading and developing a team You will have strong experience within auditing and file reviews Demonstrated presentation skills with strong attention to detail Strong communication skills with the ability to communicate with stakeholders at all levels
Rainbow Restoration
Clifton Upon Dunsmore, Warwickshire
Insurance Claims Handler Office Based Full Time £25,000 - £30,000 Depending on experience Are you someone who thrives on navigating the complexities of insurance claims? If so, this is a fantastic opportunity! Our client is a well-established nationwide network of franchises specialising in Disaster Recovery & Specialist Cleaning services for a diverse range of commercial and industrial clients since 1987. Your hunger for success, attention to detail, and relentless drive will be key as you tackle insurance claims with precision and speed. If you're ready to dive into a role where your passion meets purpose head-on, then look no further this opportunity is tailor-made for you! Are you the right person for the job? Previous experience in insurance claims handling is advantageous but not essential Strong analytical and problem-solving skills Excellent communication and negotiation abilities What will your role look like? Reviewing and assessing insurance claims Communicating with policyholders, claimants, loss adjusters and insurance companies Diary management for field staff Managing claims from start to finish Documenting claim activity and maintaining accurate records Adhering to company policies and regulatory requirements What can you expect in return? Competitive salary Annual bonus scheme accompanied by surge-related bonuses Private health insurance Company pension Corporate health membership Perks at work scheme Professional development opportunities What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 19, 2024
Full time
Insurance Claims Handler Office Based Full Time £25,000 - £30,000 Depending on experience Are you someone who thrives on navigating the complexities of insurance claims? If so, this is a fantastic opportunity! Our client is a well-established nationwide network of franchises specialising in Disaster Recovery & Specialist Cleaning services for a diverse range of commercial and industrial clients since 1987. Your hunger for success, attention to detail, and relentless drive will be key as you tackle insurance claims with precision and speed. If you're ready to dive into a role where your passion meets purpose head-on, then look no further this opportunity is tailor-made for you! Are you the right person for the job? Previous experience in insurance claims handling is advantageous but not essential Strong analytical and problem-solving skills Excellent communication and negotiation abilities What will your role look like? Reviewing and assessing insurance claims Communicating with policyholders, claimants, loss adjusters and insurance companies Diary management for field staff Managing claims from start to finish Documenting claim activity and maintaining accurate records Adhering to company policies and regulatory requirements What can you expect in return? Competitive salary Annual bonus scheme accompanied by surge-related bonuses Private health insurance Company pension Corporate health membership Perks at work scheme Professional development opportunities What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Personal Lines Account Handler Location: Ipswich Salary: Negotiable + Benefits Overview At WM Brokers (part of Brown & Brown Europe) we are looking for a Personal Lines Account Handler to join the successful and experienced team based in the Ipswich office location. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. You will need insurance underwriting or broking knowledge from either another broker or financial services company. If you are keen on working in a professional, friendly and happy environment this position will suit you. The day to day : Providing client insurance handling service as required in a professional, timely and efficient manner - handling quotations, new business, mid-term amendments and renewals. Ensuring that work undertaken is within scope of knowledge and experience, referring to senior staff for guidance as required. Provide excellent service to client's making sure that Treating Customers Fairly (TCF) is paramount in all dealings with customers. Provide customers/clients with appropriate insurance cover and advice. Advising insurers in respect of all new business, amendments and renewal transactions. Communicating with clients and ensuring that they are fully aware of the cover provided and any gaps in cover or significant terms, conditions or exclusions. Ensuring that all compliance and company procedures are adhered to on a day to day basis. Ensure that full and accurate computer records are maintained and kept up to date. Assist the claims department in respect of cover operative and other technical matters. What's on offer: Negotiable basic salary + bonus Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Knowledge of Personal Lines Insurance covering either Motor and/or Household risks Insurance experience of handling new enquiries, renewals and mid-term adjustments Good knowledge of the Personal Lines insurance market place Ability to identify the best policy to meet clients' needs Ability to take responsibility for own performance Strong verbal and written communication
Apr 19, 2024
Full time
Personal Lines Account Handler Location: Ipswich Salary: Negotiable + Benefits Overview At WM Brokers (part of Brown & Brown Europe) we are looking for a Personal Lines Account Handler to join the successful and experienced team based in the Ipswich office location. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. You will need insurance underwriting or broking knowledge from either another broker or financial services company. If you are keen on working in a professional, friendly and happy environment this position will suit you. The day to day : Providing client insurance handling service as required in a professional, timely and efficient manner - handling quotations, new business, mid-term amendments and renewals. Ensuring that work undertaken is within scope of knowledge and experience, referring to senior staff for guidance as required. Provide excellent service to client's making sure that Treating Customers Fairly (TCF) is paramount in all dealings with customers. Provide customers/clients with appropriate insurance cover and advice. Advising insurers in respect of all new business, amendments and renewal transactions. Communicating with clients and ensuring that they are fully aware of the cover provided and any gaps in cover or significant terms, conditions or exclusions. Ensuring that all compliance and company procedures are adhered to on a day to day basis. Ensure that full and accurate computer records are maintained and kept up to date. Assist the claims department in respect of cover operative and other technical matters. What's on offer: Negotiable basic salary + bonus Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Knowledge of Personal Lines Insurance covering either Motor and/or Household risks Insurance experience of handling new enquiries, renewals and mid-term adjustments Good knowledge of the Personal Lines insurance market place Ability to identify the best policy to meet clients' needs Ability to take responsibility for own performance Strong verbal and written communication
Claims Handler (Portuguese Speaking) Remote role Monday to Friday working hours Salary up to 25k Working for a great client, we require a Claims Handler who can converse with customers in both English and Portuguese. The main purpose of this role is to be accountable for the handling of accepted claims in line with agreed Targets & Objectives. You will manage existing claims efficiently and effectively from the New Hires Team, dealing with all defined claims tasks required for the New Claims Team following hand-off from the sources. Responsibilities include: Adopt a pro-active approach to the role Handle complaints and escalations with sources Be familiar with and adhere to the Company policies Ensure that the New Claims Team and individual targets and objectives are met Actively encourage the sharing of technical knowledge throughout your team and across the business Respond promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter Ensure compliance with all regulatory requirements (including but not restricted to Treating Customers Fairly, DPA, Complaints and FCA legislation) Ensure that complaints are handled immediately and escalated when necessary to the Customer Services Manager in line with company guidelines Ensure that data is captured accurately and comprehensively, completing all relevant fields in Proclaim Identify any areas of work which you feel require additional training - departmental or personal Actively participate in and contribute towards individual appraisals, team meetings, and one-to-one assessment sessions Undertake any other duties as requested by the Line Manager or other Senior Staff within the business. In order to be considered for this role, you will need: Previous claims management experience Good working knowledge of claims processes and procedures Understanding of our products, services, philosophies, systems and organisation Knowledge of hierarchy and escalation protocols Excellent technical claims knowledge Excellent organizational skills Excellent analytical and problem solving skills Excellent interpersonal skills, comfortable to communicate at all levels Excellent negotiation skills Ability to make complex issues simple
Apr 19, 2024
Full time
Claims Handler (Portuguese Speaking) Remote role Monday to Friday working hours Salary up to 25k Working for a great client, we require a Claims Handler who can converse with customers in both English and Portuguese. The main purpose of this role is to be accountable for the handling of accepted claims in line with agreed Targets & Objectives. You will manage existing claims efficiently and effectively from the New Hires Team, dealing with all defined claims tasks required for the New Claims Team following hand-off from the sources. Responsibilities include: Adopt a pro-active approach to the role Handle complaints and escalations with sources Be familiar with and adhere to the Company policies Ensure that the New Claims Team and individual targets and objectives are met Actively encourage the sharing of technical knowledge throughout your team and across the business Respond promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter Ensure compliance with all regulatory requirements (including but not restricted to Treating Customers Fairly, DPA, Complaints and FCA legislation) Ensure that complaints are handled immediately and escalated when necessary to the Customer Services Manager in line with company guidelines Ensure that data is captured accurately and comprehensively, completing all relevant fields in Proclaim Identify any areas of work which you feel require additional training - departmental or personal Actively participate in and contribute towards individual appraisals, team meetings, and one-to-one assessment sessions Undertake any other duties as requested by the Line Manager or other Senior Staff within the business. In order to be considered for this role, you will need: Previous claims management experience Good working knowledge of claims processes and procedures Understanding of our products, services, philosophies, systems and organisation Knowledge of hierarchy and escalation protocols Excellent technical claims knowledge Excellent organizational skills Excellent analytical and problem solving skills Excellent interpersonal skills, comfortable to communicate at all levels Excellent negotiation skills Ability to make complex issues simple
Smart Solutions Recruitment
Solihull, West Midlands
Motor Claims Handler - Solihull We are thrilled to announce a captivating opportunity for a dedicated Motor Claims Handler to join an award-winning and rapidly expanding company. This role is offered on a full-time, permanent basis and is primarily based in our vibrant office in Solihull. Salary : £24,500 - £26,000 per annum Hours : 40 hours per week, Monday to Friday, 09 00 Key Duties: Relationship Management : Forge and maintain pivotal relationships with external customers, business partners, and various internal departments to ensure seamless operations. Debt Recovery : Take charge of debt recovery processes for complex or longstanding claims over 60 days, alongside managing your own claims. Claim Management : Oversee each claim from the First Notice of Loss (FNOL) to completion, guaranteeing the speed and efficiency of information flow. Compliance : Ensure adherence to legal requirements and company procedures as per MOJ, DPA, ABI, MIB standards. Liaison : Act as the primary point of contact for all parties involved in a claim, including but not limited to client and third-party drivers, insurance companies, witnesses, and other relevant entities. Customer Service : Deliver high-quality customer service, with a keen understanding of customer needs and requirements. Fleet Management : Oversee the management of the location fleet, ensuring efficient operation. System Management : Handle claims efficiently using the Eclipse Proclaim claims handling system, including data entry and system updates. Legal Recommendations : Suggest solicitors to clients when necessary. Vehicle Management : Address on- and off-hires and conduct regular vehicle checks as needed. Safety Reporting : Inform the Claims Manager of any Health & Safety concerns. Candidate Expectations/Desirables: At least 1 year's experience in a similar role, managing motor claims. Familiarity with complaints and referral procedures. Exceptional attention to detail and organisational skills. Excellent communication abilities, both written and verbal. Capable of working under pressure in a dynamic environment. Desirable: Knowledge of motor claims or credit hire. Key Terms & Benefits: Competitive salary of £24,500 per annum. Standard working week: 40 hours, Monday to Friday. 20 days annual leave plus bank holidays. Monthly salary payments. Access to Perkbox for various discounts and offers. Employee Assistance Programme for support in personal and professional matters. Life Assurance for peace of mind. Standard pension contributions to support your future. This role is ideal for individuals who have experience in motor claims and are looking to advance their career within a forward-thinking and supportive company. If you are motivated, detail-oriented, and excel in a fast-paced environment, we would love to hear from you.
Apr 18, 2024
Full time
Motor Claims Handler - Solihull We are thrilled to announce a captivating opportunity for a dedicated Motor Claims Handler to join an award-winning and rapidly expanding company. This role is offered on a full-time, permanent basis and is primarily based in our vibrant office in Solihull. Salary : £24,500 - £26,000 per annum Hours : 40 hours per week, Monday to Friday, 09 00 Key Duties: Relationship Management : Forge and maintain pivotal relationships with external customers, business partners, and various internal departments to ensure seamless operations. Debt Recovery : Take charge of debt recovery processes for complex or longstanding claims over 60 days, alongside managing your own claims. Claim Management : Oversee each claim from the First Notice of Loss (FNOL) to completion, guaranteeing the speed and efficiency of information flow. Compliance : Ensure adherence to legal requirements and company procedures as per MOJ, DPA, ABI, MIB standards. Liaison : Act as the primary point of contact for all parties involved in a claim, including but not limited to client and third-party drivers, insurance companies, witnesses, and other relevant entities. Customer Service : Deliver high-quality customer service, with a keen understanding of customer needs and requirements. Fleet Management : Oversee the management of the location fleet, ensuring efficient operation. System Management : Handle claims efficiently using the Eclipse Proclaim claims handling system, including data entry and system updates. Legal Recommendations : Suggest solicitors to clients when necessary. Vehicle Management : Address on- and off-hires and conduct regular vehicle checks as needed. Safety Reporting : Inform the Claims Manager of any Health & Safety concerns. Candidate Expectations/Desirables: At least 1 year's experience in a similar role, managing motor claims. Familiarity with complaints and referral procedures. Exceptional attention to detail and organisational skills. Excellent communication abilities, both written and verbal. Capable of working under pressure in a dynamic environment. Desirable: Knowledge of motor claims or credit hire. Key Terms & Benefits: Competitive salary of £24,500 per annum. Standard working week: 40 hours, Monday to Friday. 20 days annual leave plus bank holidays. Monthly salary payments. Access to Perkbox for various discounts and offers. Employee Assistance Programme for support in personal and professional matters. Life Assurance for peace of mind. Standard pension contributions to support your future. This role is ideal for individuals who have experience in motor claims and are looking to advance their career within a forward-thinking and supportive company. If you are motivated, detail-oriented, and excel in a fast-paced environment, we would love to hear from you.
Claims Handler £20,000 - £22,000 Ashford Monday to Friday 9am 5pm, permanent Are you looking for your first job within Insurance? If yes then look no further! My client, a national business who specialise in various areas of Insurance, is looking for a switched on, enthusiastic Insurance Claims Handler to join their team. The successful candidate will be provided with in depth training and also have the opportunity to study towards CII qualifications! Duties include: Managing customer claims from start to finish in a timely, efficient manner and providing exceptional customer service at all times Speaking with customers over the phone, listening carefully and taking precise notes in relation to the claim Recording all information on the CRM database and updating when appropriate Keeping customers up to date with the progress of their claim Meeting and exceeding customer expectations Building strong relationships with both customers and internal colleagues Following company policies and acting with integrity at all times To be considered for this role, you must have/be: A desire to begin a career within Insurance Previous experience within a customer service environment Ability to work well in a team and use initiative Excellent listening skills Good problem solving skills A meticulous attention to detail Strong communication skills both written and verbal Ideally educated to degree level (or equivalent) The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities! If you meet the above criteria, please submit an updated CV today for immediate consideration! This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Apr 18, 2024
Full time
Claims Handler £20,000 - £22,000 Ashford Monday to Friday 9am 5pm, permanent Are you looking for your first job within Insurance? If yes then look no further! My client, a national business who specialise in various areas of Insurance, is looking for a switched on, enthusiastic Insurance Claims Handler to join their team. The successful candidate will be provided with in depth training and also have the opportunity to study towards CII qualifications! Duties include: Managing customer claims from start to finish in a timely, efficient manner and providing exceptional customer service at all times Speaking with customers over the phone, listening carefully and taking precise notes in relation to the claim Recording all information on the CRM database and updating when appropriate Keeping customers up to date with the progress of their claim Meeting and exceeding customer expectations Building strong relationships with both customers and internal colleagues Following company policies and acting with integrity at all times To be considered for this role, you must have/be: A desire to begin a career within Insurance Previous experience within a customer service environment Ability to work well in a team and use initiative Excellent listening skills Good problem solving skills A meticulous attention to detail Strong communication skills both written and verbal Ideally educated to degree level (or equivalent) The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities! If you meet the above criteria, please submit an updated CV today for immediate consideration! This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Warranty Claims Handler required in Norwich area Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner. Previous experience within the motor industry is essential. Key Responsibilities: Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team. Reviewing warranty claims. Reviewing vehicle inspection reports. Creating claim analysis on receipt of a repair diagnosis or estimate. Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained Providing analysis, advice and guidance to our claims and sales teams This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools. This role can potentially be done remotely after couple months in the work environment. Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341 Automotive - Motor Trade - Car Sales - Vehicle Sales - Service - Warranty Claims Handler - Warranty Claims Advisor - Aftersales - Mechanic- Off the tools - Norwich- Norfolk - Work From home - Flexible working hours Full Time - Permanent - Job - Career Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Apr 18, 2024
Full time
Warranty Claims Handler required in Norwich area Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner. Previous experience within the motor industry is essential. Key Responsibilities: Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team. Reviewing warranty claims. Reviewing vehicle inspection reports. Creating claim analysis on receipt of a repair diagnosis or estimate. Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained Providing analysis, advice and guidance to our claims and sales teams This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools. This role can potentially be done remotely after couple months in the work environment. Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341 Automotive - Motor Trade - Car Sales - Vehicle Sales - Service - Warranty Claims Handler - Warranty Claims Advisor - Aftersales - Mechanic- Off the tools - Norwich- Norfolk - Work From home - Flexible working hours Full Time - Permanent - Job - Career Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
We are currently seeking individuals with claims experience, ideally in Household or Property, to join our dynamic team in Newcastle under Lyme. As a Claims Handler, you will play a crucial role in managing insurance claims across a multi-client team, ensuring a smooth and efficient process from start to finish. Position: Claims Handler (Property) Location: Hybrid role based in the centre of Newcastle under Lyme, ST5 (3 days office based, 2 days from home) Schedule: Monday - Friday, 7.5 hours per day, with a 1-hour lunch break, totalling 37.5 hours per week Salary: 22,000 - 24,000 per annum depending on experience (DOE) Responsibilities: Own a caseload of insurance claims and manage them through every stage of the process. Act as the primary point of contact for customers, clients, and suppliers, handling inquiries via phone, email, and our bespoke messaging service. Take ownership of the customer journey, providing timely updates and resolutions to ensure customer satisfaction. Engage proactively with clients, customers, and suppliers to gather necessary information and facilitate the claims process effectively. Requirements: Previous experience in claims handling, preferably in Household or Property. Proficiency in IT, including Microsoft Office and the ability to adapt to various bespoke systems. Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely. Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment. Benefits: Competitive salary with potential for growth based on performance. Hybrid work model offering flexibility and work-life balance. Opportunity to work with a diverse team and gain valuable experience in the insurance industry. Comprehensive training and development programs to support career advancement. If you have a passion for providing exceptional customer service and thrive in a dynamic work environment, we want to hear from you! Apply now to join our team as a Claims Handler and take the next step in your career. To apply, please submit your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this position, or contact Heather on (phone number removed) or email (url removed).
Apr 18, 2024
Full time
We are currently seeking individuals with claims experience, ideally in Household or Property, to join our dynamic team in Newcastle under Lyme. As a Claims Handler, you will play a crucial role in managing insurance claims across a multi-client team, ensuring a smooth and efficient process from start to finish. Position: Claims Handler (Property) Location: Hybrid role based in the centre of Newcastle under Lyme, ST5 (3 days office based, 2 days from home) Schedule: Monday - Friday, 7.5 hours per day, with a 1-hour lunch break, totalling 37.5 hours per week Salary: 22,000 - 24,000 per annum depending on experience (DOE) Responsibilities: Own a caseload of insurance claims and manage them through every stage of the process. Act as the primary point of contact for customers, clients, and suppliers, handling inquiries via phone, email, and our bespoke messaging service. Take ownership of the customer journey, providing timely updates and resolutions to ensure customer satisfaction. Engage proactively with clients, customers, and suppliers to gather necessary information and facilitate the claims process effectively. Requirements: Previous experience in claims handling, preferably in Household or Property. Proficiency in IT, including Microsoft Office and the ability to adapt to various bespoke systems. Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely. Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment. Benefits: Competitive salary with potential for growth based on performance. Hybrid work model offering flexibility and work-life balance. Opportunity to work with a diverse team and gain valuable experience in the insurance industry. Comprehensive training and development programs to support career advancement. If you have a passion for providing exceptional customer service and thrive in a dynamic work environment, we want to hear from you! Apply now to join our team as a Claims Handler and take the next step in your career. To apply, please submit your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this position, or contact Heather on (phone number removed) or email (url removed).
Motor Insurance Claims Handler Cardiff £21-24K Hybrid Have you recently graduated from University and looking to take the first steps into a professional career? Do you want to be part of a team that offers industry leading customer service? I'm working with one of Cardiff's top up and coming insurance providers and I want to speak with you today! Key Responsibilities: Manage the claims process from submission to final outcome, providing excellent customer service at all times Assess indemnity and liability on motor insurance claims Negotiating settlement of claims Adhere to risk and compliance procedures Provide input that may lead to improved processes within the claims department. Ensure quality, service standards and productivity levels are maintained to a high standard About You: Experience working in a motor insurance claims environment or a business that is well known for providing award winning customer service Strong communicator with an ability to build relationships with customers, third parties and suppliers Ability to interpret data to identify trends Self-motivated, driven & able to work within a team framework Benefits: 33 days annual leave (25 days + 8 bank holidays) Nest Pension scheme Support professional training and qualifications, allowing employees to take control of their own careers Discounts on Central Cardiff NCP car parks Group social events Motor Insurance Claims Handler Cardiff £21-24K Hybrid By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website.
Apr 18, 2024
Full time
Motor Insurance Claims Handler Cardiff £21-24K Hybrid Have you recently graduated from University and looking to take the first steps into a professional career? Do you want to be part of a team that offers industry leading customer service? I'm working with one of Cardiff's top up and coming insurance providers and I want to speak with you today! Key Responsibilities: Manage the claims process from submission to final outcome, providing excellent customer service at all times Assess indemnity and liability on motor insurance claims Negotiating settlement of claims Adhere to risk and compliance procedures Provide input that may lead to improved processes within the claims department. Ensure quality, service standards and productivity levels are maintained to a high standard About You: Experience working in a motor insurance claims environment or a business that is well known for providing award winning customer service Strong communicator with an ability to build relationships with customers, third parties and suppliers Ability to interpret data to identify trends Self-motivated, driven & able to work within a team framework Benefits: 33 days annual leave (25 days + 8 bank holidays) Nest Pension scheme Support professional training and qualifications, allowing employees to take control of their own careers Discounts on Central Cardiff NCP car parks Group social events Motor Insurance Claims Handler Cardiff £21-24K Hybrid By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website.
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Salary: Earn up to £26,788.47 as your experience with us grows. Plus, a competitive bonus scheme! Location: Huddersfield Contract: Full Time, Permanent - 37.5 hours per week Hours: Monday to Friday with shift patterns between 8:00-20:00 with the occasional Saturday shift. Are you a driven individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment, where no two days are the same? If so, we have an exciting opportunity for you! We have just the role for you Due to continued growth, we're keen to expand our Customer Services team with ambitious individuals who have the desire and right empathetic approach to help customers who have been involved in a road traffic accident, resolving each incident through a world class service. What's in it for you? Salary - £22,369.35 to £26,788.47 depending on experience, plus a competitive quarterly bonus scheme. Annual leave - 24 days, rising to 26 with length of service (pro rata). Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension- Aviva 3% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits Appoffering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme. FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office. About You: First and foremost, you're a real people person, with a passion for delivering excellent customer service. You'll hold a professional, personable, and positive telephone manner, with the ability to show lots of empathy, build good rapport and actively listen to our customers' needs. You'll strive to maintain the highest standards in your work, by having a keen eye for detail and pinpoint accuracy. You're confident with the use of computer software systems, including Microsoft Office applications. You possess a strong 'can-do' attitude, showing your drive and ambition to succeed, being prepared to go above and beyond. You thrive in a team-working environment, where you can effectively collaborate with others and exhibit your critical thinking skills. About FMG: FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services. We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart. Be a part of our future If you're up for the challenge, apply now and join our team of experts providing outstanding customer service! Once you have applied, a member of our friendly Team will give you a call within a few days to carry out a telephone interview with you. Don't worry if you aren't available, we'll leave you a voicemail so that you can give us a call back at more convenient time. Providing you pass the telephone interview, you may be invited for an interview with the manager and if you are successful, you could have an offer within a week of submitting your application- it couldn't be easier!
Apr 18, 2024
Full time
Salary: Earn up to £26,788.47 as your experience with us grows. Plus, a competitive bonus scheme! Location: Huddersfield Contract: Full Time, Permanent - 37.5 hours per week Hours: Monday to Friday with shift patterns between 8:00-20:00 with the occasional Saturday shift. Are you a driven individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment, where no two days are the same? If so, we have an exciting opportunity for you! We have just the role for you Due to continued growth, we're keen to expand our Customer Services team with ambitious individuals who have the desire and right empathetic approach to help customers who have been involved in a road traffic accident, resolving each incident through a world class service. What's in it for you? Salary - £22,369.35 to £26,788.47 depending on experience, plus a competitive quarterly bonus scheme. Annual leave - 24 days, rising to 26 with length of service (pro rata). Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension- Aviva 3% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits Appoffering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme. FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office. About You: First and foremost, you're a real people person, with a passion for delivering excellent customer service. You'll hold a professional, personable, and positive telephone manner, with the ability to show lots of empathy, build good rapport and actively listen to our customers' needs. You'll strive to maintain the highest standards in your work, by having a keen eye for detail and pinpoint accuracy. You're confident with the use of computer software systems, including Microsoft Office applications. You possess a strong 'can-do' attitude, showing your drive and ambition to succeed, being prepared to go above and beyond. You thrive in a team-working environment, where you can effectively collaborate with others and exhibit your critical thinking skills. About FMG: FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services. We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart. Be a part of our future If you're up for the challenge, apply now and join our team of experts providing outstanding customer service! Once you have applied, a member of our friendly Team will give you a call within a few days to carry out a telephone interview with you. Don't worry if you aren't available, we'll leave you a voicemail so that you can give us a call back at more convenient time. Providing you pass the telephone interview, you may be invited for an interview with the manager and if you are successful, you could have an offer within a week of submitting your application- it couldn't be easier!
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location : Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
Apr 18, 2024
Full time
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location : Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 18, 2024
Full time
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 18, 2024
Full time
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 18, 2024
Full time
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Introduction Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Covering predominantly the North East and Yorkshire regions as one of RMP'S Account Directors, your main responsibility will be to develop and maintain strong client relationships, resulting in the retention and growth of our existing portfolio of clients. You will have a portfolio of existing and prospective clients including local authorities, police and fire authorities and higher education institutions with responsibility for managing the renewal process and responding to tenders. How you'll make an impact Ensure that the needs of the client come first by working with empathy and integrity to understand and meet their needs. Proactively collaborate with underwriters, account handlers, the claims team and other internal and external stakeholders. Conduct business in an appropriate manner, adhering to the Standard Operating Procedure and all relevant policies and procedures. Actively engage in national and regional events, including ALARM and Insurance Officers Group meetings. Take opportunities to network with brokers, clients, and suppliers. Regional Business Plan - Support the implementation of the Regional Business Plan as required. Maintain and develop relationships with key brokers, clients, and lost clients/prospects through regular meetings and involvement of relevant stakeholders. Attend workshops, conferences, events, and training to stay updated on regulatory requirements and support your professional development. About you Knowledge Required Basic understanding and knowledge of FCA rules and guidelines. Detailed understanding and knowledge of general insurance and underlying legal principles. Strong understanding of the commercial marketplace, preferably in insurance and public sector. Skills Required: Strong presentation skills. Ability to prioritize and organize workload to meet deadlines. Ability to work under pressure and without supervision. Effective communication and interpersonal skills. Ability to construct written communications and confident telephone skills. Location: Home-based, ideally in the North East / Yorkshire. If you are a motivated and client-focused professional with a strong understanding of the insurance industry, we invite you to apply for the position of Account Director at RMP! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 18, 2024
Full time
Introduction Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Covering predominantly the North East and Yorkshire regions as one of RMP'S Account Directors, your main responsibility will be to develop and maintain strong client relationships, resulting in the retention and growth of our existing portfolio of clients. You will have a portfolio of existing and prospective clients including local authorities, police and fire authorities and higher education institutions with responsibility for managing the renewal process and responding to tenders. How you'll make an impact Ensure that the needs of the client come first by working with empathy and integrity to understand and meet their needs. Proactively collaborate with underwriters, account handlers, the claims team and other internal and external stakeholders. Conduct business in an appropriate manner, adhering to the Standard Operating Procedure and all relevant policies and procedures. Actively engage in national and regional events, including ALARM and Insurance Officers Group meetings. Take opportunities to network with brokers, clients, and suppliers. Regional Business Plan - Support the implementation of the Regional Business Plan as required. Maintain and develop relationships with key brokers, clients, and lost clients/prospects through regular meetings and involvement of relevant stakeholders. Attend workshops, conferences, events, and training to stay updated on regulatory requirements and support your professional development. About you Knowledge Required Basic understanding and knowledge of FCA rules and guidelines. Detailed understanding and knowledge of general insurance and underlying legal principles. Strong understanding of the commercial marketplace, preferably in insurance and public sector. Skills Required: Strong presentation skills. Ability to prioritize and organize workload to meet deadlines. Ability to work under pressure and without supervision. Effective communication and interpersonal skills. Ability to construct written communications and confident telephone skills. Location: Home-based, ideally in the North East / Yorkshire. If you are a motivated and client-focused professional with a strong understanding of the insurance industry, we invite you to apply for the position of Account Director at RMP! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, Along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the best law firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 18, 2024
Full time
Commercial Direct - Property Claims Handler (Full Time, Permanent Position) Manchester - (Hybrid) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Reporting directly to a Commercial Direct Claims Team Leader, you'll be integral in guaranteeing that our Direct Line for Business and Churchill for Business customers receive a fair and efficient claims handling service. Your duties will encompass validating, investigating, negotiating, and fulfilling Commercial Property Claims within a specified handling authority limit. With complete ownership and accountability for each claim, you'll manage the entire claims process, including investigating, negotiating indemnity and liability, and identifying recovery opportunities. You'll also oversee indemnity spend and reserving, manage customer and third-party expectations, maximise revenue generation and recovery opportunities, and adhere to regulatory guidelines. Additionally, you'll serve as a technical mentor, ensure adherence to customer fairness principles, and strive to achieve all business targets outlined within departmental measures. What we're looking for A passion for delivering excellent customer experiences Excellent communication skills, both verbal and written Ability to work in a fast-paced environment, whilst maintaining high attention to detail Good IT skills and the willingness to learn Insurance Claims experience is preferable There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.