Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Mar 29, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us.We are recruiting for a Head of Information Assurance, Governance, Risk & Compliance to manage all areas of Information Assurance activity and policy across AWE. To manage appropriate and adequate levels of Cyber Defence. To assist the CISO in ensuring that AWE manages Technical Information Risk within the boundaries set by the risk appetite. To provide expert advice on Technical Information Security to senior leaders, managers, and staff. Location - Reading areaSalary - £58,640 - £85,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include:Market leading contributory pension schemeGenerous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off)Flexible working hoursSalary sacrifice schemeConsideration for either full time or part time hours. Just let us know on your application if you wish to work part timeRelocation package available (terms and conditions apply) Key Accountabilities:Manage the provision and maintenance of Information Assurance Services.Management of appropriate Information Security principles, policies and resources are in place to protect information.Manage the Information Assurance Awareness and training regime at AWE.Ensure that AWE Information Assurance staff are appropriately skilled with development plans as necessary.Enable the performance and results of the team. Make sure that team members have the capabilities to get the work done now and in the future.Engage and inspire colleagues, promoting a diverse and inclusive environment that encourages them to seek opportunities for continuous improvement and personal development.Maintains and promotes high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities:Management of continual assurance (Secure By Design) processes when applied to AWE systems.Provide oversight of Technical Information Risk across AWE including those systems and risk that lie outside IS.Advise executive and senior management on the response to HMG policy, international standards and accepted good practice in Information Security.Provide SME input for Information Security on the development of policies and systems.Assist in the engagement with HMG and national bodies and international partners to strengthen AWE Cyber defences through collaboration.Build and lead a team of professional Information Assurance personnel of both AWE staff and contractors.Establish and meet relevant skills frameworks for information assurance staff.Manage Information Assurance activities as delegated by CISO.The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Although not to be considered a checklist we would like the successful candidate to be able to demonstrate: Experience delivering assurance services in a changing environment, at pace and with competing priorities.Proficiency performing risk, impact, and vulnerability assessments, and defining mitigation strategies. Experience working in a Government/ Defence/ Highly regulated/ Highly sensitive environment.Experience developing staff to keep pace with emerging technologies and assurance techniques.Project management skills, including budgeting and resource management.Experience of applying industry standards such as ISO27001, NIST 800-53, NCSC Cyber Assurance Framework (CAF), IEC 62443.Understanding of Continual Assurance (Secure by Design) principles, and their application to new and legacy IT systems and services. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Mar 29, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us.We are recruiting for a Head of Information Assurance, Governance, Risk & Compliance to manage all areas of Information Assurance activity and policy across AWE. To manage appropriate and adequate levels of Cyber Defence. To assist the CISO in ensuring that AWE manages Technical Information Risk within the boundaries set by the risk appetite. To provide expert advice on Technical Information Security to senior leaders, managers, and staff. Location - Reading areaSalary - £58,640 - £85,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include:Market leading contributory pension schemeGenerous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off)Flexible working hoursSalary sacrifice schemeConsideration for either full time or part time hours. Just let us know on your application if you wish to work part timeRelocation package available (terms and conditions apply) Key Accountabilities:Manage the provision and maintenance of Information Assurance Services.Management of appropriate Information Security principles, policies and resources are in place to protect information.Manage the Information Assurance Awareness and training regime at AWE.Ensure that AWE Information Assurance staff are appropriately skilled with development plans as necessary.Enable the performance and results of the team. Make sure that team members have the capabilities to get the work done now and in the future.Engage and inspire colleagues, promoting a diverse and inclusive environment that encourages them to seek opportunities for continuous improvement and personal development.Maintains and promotes high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities:Management of continual assurance (Secure By Design) processes when applied to AWE systems.Provide oversight of Technical Information Risk across AWE including those systems and risk that lie outside IS.Advise executive and senior management on the response to HMG policy, international standards and accepted good practice in Information Security.Provide SME input for Information Security on the development of policies and systems.Assist in the engagement with HMG and national bodies and international partners to strengthen AWE Cyber defences through collaboration.Build and lead a team of professional Information Assurance personnel of both AWE staff and contractors.Establish and meet relevant skills frameworks for information assurance staff.Manage Information Assurance activities as delegated by CISO.The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Although not to be considered a checklist we would like the successful candidate to be able to demonstrate: Experience delivering assurance services in a changing environment, at pace and with competing priorities.Proficiency performing risk, impact, and vulnerability assessments, and defining mitigation strategies. Experience working in a Government/ Defence/ Highly regulated/ Highly sensitive environment.Experience developing staff to keep pace with emerging technologies and assurance techniques.Project management skills, including budgeting and resource management.Experience of applying industry standards such as ISO27001, NIST 800-53, NCSC Cyber Assurance Framework (CAF), IEC 62443.Understanding of Continual Assurance (Secure by Design) principles, and their application to new and legacy IT systems and services. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
We currently have an opportunity for an experienced Freight Forwarder to one of our clients in the Middlesbrough area . Acting as an agent on behalf of clients to organise the safe, efficient and cost-effective transportation of goods on an end to end basis, providing a full range of services, including documentation, insurance, and customs' formalities. Key Tasks : Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines. Investigation and planning the most appropriate route for shipments, taking into account the nature of the goods, costs, transit times and security. Negotiating rates, for transportation, shipping and handling costs and thereby quoting clients Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications. Ensuring Trade compliance with other countries' regulations and fiscal regimes. Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight. Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Develop and maintain relationships with suppliers and both internal and external customers. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise. Acting as a broker in customs negotiations worldwide to guide the freight efficiently through complex procedures. Effective utilisation of available resources to maintain customer objectives. As the client may request, arranging courier, specialist hand carry services, FCL, LCL, consolidations, conventional shipments, air freight, air sea charters, packing etc. Carry out any other reasonable task as may be allocated by line or senior manager. At all times ensure compliance to HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer. . Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Mar 29, 2024
Full time
We currently have an opportunity for an experienced Freight Forwarder to one of our clients in the Middlesbrough area . Acting as an agent on behalf of clients to organise the safe, efficient and cost-effective transportation of goods on an end to end basis, providing a full range of services, including documentation, insurance, and customs' formalities. Key Tasks : Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines. Investigation and planning the most appropriate route for shipments, taking into account the nature of the goods, costs, transit times and security. Negotiating rates, for transportation, shipping and handling costs and thereby quoting clients Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications. Ensuring Trade compliance with other countries' regulations and fiscal regimes. Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight. Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Develop and maintain relationships with suppliers and both internal and external customers. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise. Acting as a broker in customs negotiations worldwide to guide the freight efficiently through complex procedures. Effective utilisation of available resources to maintain customer objectives. As the client may request, arranging courier, specialist hand carry services, FCL, LCL, consolidations, conventional shipments, air freight, air sea charters, packing etc. Carry out any other reasonable task as may be allocated by line or senior manager. At all times ensure compliance to HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer. . Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
This role can be located in any Amazon corporate office across Europe TRC is seeking a Senior Program Manager with a strong background managing Third Party (3P) Payroll and Time and Attendance Providers. The ideal candidate is a motivated self-starter with strong background in 3P Payroll and Time & Attendance Provider Vendor Management (ADP or Paycom experience is a plus). This position will require high level strategic thinking to deep-dive analytical problem solving. You must be a strong project manager who can drive selection, standardization, and systematic controls through 3P providers globally. You are comfortable dealing with ambiguity and enjoy working on different problems every day. You must be an excellent writer who can succinctly communicate complicated payroll issues in business terms. You are a leader who can influence people, prioritize, communicate clearly and compellingly and understand how to deliver outstanding results within a strong and talented team, as well as being able to drive change across other organizations. Your program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. Key job responsibilities Self-starter, possess flexibility to work in a fast-changing environment and ambiguous situations Analytical decision making with a demonstrated ability to drive issues to completion Enthusiasm to work hard and make history Proven history of having worked effectively across cross-functional teams and business functions Attention to detail and a demonstrated ability to take ownership of cross-organizational problems and drive them to resolution Excellent written and verbal communications A day in the life Amazon's Transportation Risk & Compliance team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners' activities and related controls with the goal of improving operations, compliance, risk management and overall success of the program. This role will work closely with Transportation businesses, Compliance, Legal, Finance, and HR teams to implement world-class customer-centric compliance & risk management tools and processes. If you are motivated to dive into the detail and take ownership, we have the career you're looking for! We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Knowledge of payroll, labor and employment the European regulatory provisions PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - German language written and verbal skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Mar 29, 2024
Full time
This role can be located in any Amazon corporate office across Europe TRC is seeking a Senior Program Manager with a strong background managing Third Party (3P) Payroll and Time and Attendance Providers. The ideal candidate is a motivated self-starter with strong background in 3P Payroll and Time & Attendance Provider Vendor Management (ADP or Paycom experience is a plus). This position will require high level strategic thinking to deep-dive analytical problem solving. You must be a strong project manager who can drive selection, standardization, and systematic controls through 3P providers globally. You are comfortable dealing with ambiguity and enjoy working on different problems every day. You must be an excellent writer who can succinctly communicate complicated payroll issues in business terms. You are a leader who can influence people, prioritize, communicate clearly and compellingly and understand how to deliver outstanding results within a strong and talented team, as well as being able to drive change across other organizations. Your program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. Key job responsibilities Self-starter, possess flexibility to work in a fast-changing environment and ambiguous situations Analytical decision making with a demonstrated ability to drive issues to completion Enthusiasm to work hard and make history Proven history of having worked effectively across cross-functional teams and business functions Attention to detail and a demonstrated ability to take ownership of cross-organizational problems and drive them to resolution Excellent written and verbal communications A day in the life Amazon's Transportation Risk & Compliance team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners' activities and related controls with the goal of improving operations, compliance, risk management and overall success of the program. This role will work closely with Transportation businesses, Compliance, Legal, Finance, and HR teams to implement world-class customer-centric compliance & risk management tools and processes. If you are motivated to dive into the detail and take ownership, we have the career you're looking for! We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Knowledge of payroll, labor and employment the European regulatory provisions PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - German language written and verbal skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Parliamentary Maintenance Services Team (PMST) is a team of approximately 250 directly employed House staff and contractors. This team maintains the Parliamentary Estate (Commons & Lords) buildings, engineering systems and furnishings in order to ensure a fully functioning, safe working environment for the many thousands of people for who work in and visit Parliament and ensure the buildings are equipped for the demands of the 21st century. PMST have direct interface with the other departments supporting the functions of both Houses, i.e., Security; Digital; Safety; Catering; Service Delivery and Strategic Estates (who provide project management to multi-million-pound refurbishment and build projects). The Role We are looking for a Programme Manager to join our Maintenance Projects Team. This Senior Management position will be responsible for managing the development and delivery of a programme of projects to agreed scope, time, cost and quality requirements, working with business customers and their representatives. Acting as a lead subject matter expert, you will ensure the overall successful delivery of technical and operational compliance across Parliamentary Maintenance Services, by supporting accountable managers and ensuring that activities are compliant with statutory and corporate standards. Delivery of key responsibilities will best enable the Parliamentary Services Team to operate safely and effectively, ultimately ensuring the House is able to continue to function. Some of the responsibilities for this role include: Deliver a programme consisting of multiple projects. Lead and develop a specific programme/project on time, to budget and to other agreed success criteria, within corporate guidelines, maximizing the value and benefits delivered to Parliament. Ensuring that the management of all programme activity complies with the necessary standards and controls (e.g. financial, planning, governance, reporting, management, assurance, business case). Ensuring project delivery teams make strategic decisions in the full knowledge of commercial and procurement implications. Skills and Experience Experience - Proven experience working in a programme management role overseeing the delivery of a portfolio of projects within a public sector body. To be successful in this role you will demonstrate: Excellent knowledge of programme and project control processes and systems. Experience of developing and creating systems and processes that are proven to enhance performance either from a quality, time or cost perspective. Evidence of strong Commercial leadership (cost, contract and procurement), delivering large-scale, complex projects or programmes, managing budgets, risk and interdependency with project experience spanning early feasibility through to handover. Excellent interpersonal skills, able to communicate clearly and build effective working relationships with diverse stakeholders to achieve shared goals. The ability to make effective decisions or difficult decisions - evaluating data from various sources to make well-considered decisions and presenting reasonable conclusions to inform and/or influence senior Stakeholders. Excellent People Management, with experience in establishing and leading high-performing teams through developing capability, setting effective team and individual objectives and managing progress against these. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and supporting statement with a 500-word limit. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Mar 29, 2024
Full time
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Parliamentary Maintenance Services Team (PMST) is a team of approximately 250 directly employed House staff and contractors. This team maintains the Parliamentary Estate (Commons & Lords) buildings, engineering systems and furnishings in order to ensure a fully functioning, safe working environment for the many thousands of people for who work in and visit Parliament and ensure the buildings are equipped for the demands of the 21st century. PMST have direct interface with the other departments supporting the functions of both Houses, i.e., Security; Digital; Safety; Catering; Service Delivery and Strategic Estates (who provide project management to multi-million-pound refurbishment and build projects). The Role We are looking for a Programme Manager to join our Maintenance Projects Team. This Senior Management position will be responsible for managing the development and delivery of a programme of projects to agreed scope, time, cost and quality requirements, working with business customers and their representatives. Acting as a lead subject matter expert, you will ensure the overall successful delivery of technical and operational compliance across Parliamentary Maintenance Services, by supporting accountable managers and ensuring that activities are compliant with statutory and corporate standards. Delivery of key responsibilities will best enable the Parliamentary Services Team to operate safely and effectively, ultimately ensuring the House is able to continue to function. Some of the responsibilities for this role include: Deliver a programme consisting of multiple projects. Lead and develop a specific programme/project on time, to budget and to other agreed success criteria, within corporate guidelines, maximizing the value and benefits delivered to Parliament. Ensuring that the management of all programme activity complies with the necessary standards and controls (e.g. financial, planning, governance, reporting, management, assurance, business case). Ensuring project delivery teams make strategic decisions in the full knowledge of commercial and procurement implications. Skills and Experience Experience - Proven experience working in a programme management role overseeing the delivery of a portfolio of projects within a public sector body. To be successful in this role you will demonstrate: Excellent knowledge of programme and project control processes and systems. Experience of developing and creating systems and processes that are proven to enhance performance either from a quality, time or cost perspective. Evidence of strong Commercial leadership (cost, contract and procurement), delivering large-scale, complex projects or programmes, managing budgets, risk and interdependency with project experience spanning early feasibility through to handover. Excellent interpersonal skills, able to communicate clearly and build effective working relationships with diverse stakeholders to achieve shared goals. The ability to make effective decisions or difficult decisions - evaluating data from various sources to make well-considered decisions and presenting reasonable conclusions to inform and/or influence senior Stakeholders. Excellent People Management, with experience in establishing and leading high-performing teams through developing capability, setting effective team and individual objectives and managing progress against these. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and supporting statement with a 500-word limit. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Mar 29, 2024
Full time
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Job Summary: This role is responsible for the administration of License Management providing key administrative support to the Licence Co-ordinator, ensuring all license records are maintained throughout their lifecycle, that enable their operational teams to deliver exceptional service to high profile and demanding clients. The License Administrator will also ensure accurate records are maintained to support hardware renewals and general procurement as required to support the customer infrastructure. Essential Job Duties and Responsibilities: Responsible for maintaining records in relation to the lifecycle of a License; from confirmed procurement to assurance and including the update of various records and systems Co-ordinate procurement requests from customers to ensure subject matter experts (SMEs) populate all relevant information for a successful renewal Ensure Assurance is carried on renewals Obtain quotes from suppliers, raising purchase requisitions and managing approvals of invoices Responsible for monitoring and documenting various licenses, license renewals, hardware renewals and other procurements, tracking the progress of renewals and procurement; liaising with SMEs, Commercial team and the Customer Assisting Licence Co-ordinators with the management of all License records; tracking all Licenses and maintaining accurately their attributes with various systems and reports, ensure data is updated in a timely manner. Coordinate with the customer to ensure hardware renewals and other procurements are carried out in a timely manner, addressing the clients needs to support the Customer infrastructure, whist maintaining the relevant records and tracking progress. Coordinate with SMEs to ensure all License, hardware and procurement requirements are captured. Supports Asset and Configuration Management activities/engagement across the business Support the License mapping to Assets/Configuration Items (CIs). Investigate and report License Management, Renewal and Procurement issues and non-compliances, work through them until resolution. Provide timely response to customer, keeping them informed Work and coordinate with the Configuration Team to ensure changes are captured and recorded Create reports that will be used by Senior Management and Customers Provide data in the form of presentations and reports and present these to internal and external clients on a periodic and ad hoc basis Support the development and modification of related plans, policies, processes and procedures that support License Management, Renewal and Procurement process Support the period end reporting to the customer and meetings with the customer Possesses an understanding and interpretation of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), meets or exceeds established OLAs and recommends strategies to continuously improve License Management In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Manager from time-to-time, as may be reasonably required of them To carry out all tasks in accordance with company Health & Safety quality standards and procedures Comply with security in accordance with established policies and procedures of the organisation Minimum Job Requirements: Skills knowledge and experience: Essential: Extensive experience of creating and analysing reports in different formats i.e. Word and Excel Basic understanding of Contracts Technical writing experience Proven track record of independently identifying problems and implementing appropriate solutions Exceptional written and oral communication skills Extensive experience with Data Analytics, including the ability to independently discover and outline issues Experience gathering customer requirements Proven stakeholder relationship and customer service skills Highly proficient user of MS Office, specifically advanced Excel capabilities Experience of working to ISO20000 standards Desirable: Extensive experience in creating, updating and maintaining License Records within License Management Systems or other License Management repositories Experience maintain records in SharePoint lists Experience with License Management toolsets, such as ServiceNow Considerable experience identifying and tracking Licenses Experience of working within the rail or bus industry Experience of working in commercial contract management Experience of working with service level agreements Experience of delivering workshops/training sessions Database Administration Skills Education and qualifications Essential: Minimum 5 GCSE grades C and above including Math's and English or equivalent. Desirable: Certification in ITI
Mar 28, 2024
Contractor
Job Summary: This role is responsible for the administration of License Management providing key administrative support to the Licence Co-ordinator, ensuring all license records are maintained throughout their lifecycle, that enable their operational teams to deliver exceptional service to high profile and demanding clients. The License Administrator will also ensure accurate records are maintained to support hardware renewals and general procurement as required to support the customer infrastructure. Essential Job Duties and Responsibilities: Responsible for maintaining records in relation to the lifecycle of a License; from confirmed procurement to assurance and including the update of various records and systems Co-ordinate procurement requests from customers to ensure subject matter experts (SMEs) populate all relevant information for a successful renewal Ensure Assurance is carried on renewals Obtain quotes from suppliers, raising purchase requisitions and managing approvals of invoices Responsible for monitoring and documenting various licenses, license renewals, hardware renewals and other procurements, tracking the progress of renewals and procurement; liaising with SMEs, Commercial team and the Customer Assisting Licence Co-ordinators with the management of all License records; tracking all Licenses and maintaining accurately their attributes with various systems and reports, ensure data is updated in a timely manner. Coordinate with the customer to ensure hardware renewals and other procurements are carried out in a timely manner, addressing the clients needs to support the Customer infrastructure, whist maintaining the relevant records and tracking progress. Coordinate with SMEs to ensure all License, hardware and procurement requirements are captured. Supports Asset and Configuration Management activities/engagement across the business Support the License mapping to Assets/Configuration Items (CIs). Investigate and report License Management, Renewal and Procurement issues and non-compliances, work through them until resolution. Provide timely response to customer, keeping them informed Work and coordinate with the Configuration Team to ensure changes are captured and recorded Create reports that will be used by Senior Management and Customers Provide data in the form of presentations and reports and present these to internal and external clients on a periodic and ad hoc basis Support the development and modification of related plans, policies, processes and procedures that support License Management, Renewal and Procurement process Support the period end reporting to the customer and meetings with the customer Possesses an understanding and interpretation of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), meets or exceeds established OLAs and recommends strategies to continuously improve License Management In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Manager from time-to-time, as may be reasonably required of them To carry out all tasks in accordance with company Health & Safety quality standards and procedures Comply with security in accordance with established policies and procedures of the organisation Minimum Job Requirements: Skills knowledge and experience: Essential: Extensive experience of creating and analysing reports in different formats i.e. Word and Excel Basic understanding of Contracts Technical writing experience Proven track record of independently identifying problems and implementing appropriate solutions Exceptional written and oral communication skills Extensive experience with Data Analytics, including the ability to independently discover and outline issues Experience gathering customer requirements Proven stakeholder relationship and customer service skills Highly proficient user of MS Office, specifically advanced Excel capabilities Experience of working to ISO20000 standards Desirable: Extensive experience in creating, updating and maintaining License Records within License Management Systems or other License Management repositories Experience maintain records in SharePoint lists Experience with License Management toolsets, such as ServiceNow Considerable experience identifying and tracking Licenses Experience of working within the rail or bus industry Experience of working in commercial contract management Experience of working with service level agreements Experience of delivering workshops/training sessions Database Administration Skills Education and qualifications Essential: Minimum 5 GCSE grades C and above including Math's and English or equivalent. Desirable: Certification in ITI
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all Job Description Assystem Energy & Infrastructure are recruiting for a dynamic, self-motivated Senior Planning Consultant to join our Birmingham Office. Job title: Senior Planning Consultant Key Responsibilities: As a Senior Planner, you will lead the evaluation of the project time for the relevant programme of works (sector) and correlate cost and risk assessments. Provide guidance to the supply chain to articulate requirements for planning. This function accountability shall include, but is not limited to: Assist the Planning Manager in developing the programme structure, Work Breakdown Structure (WBS), calendars and dates to be used, aligned with the Cost Break Down Structure (CBS) and Employer s data dictionary. Help to develop cost and resource loaded programmes during submission in accordance with the required delivery milestones. Ensuring the programme meets all required access dates, milestones and key dates in compliance with the Employer's Planning requirements, contract data and works information. Contribute to assessing programme risks and programme risk analysis, including the development and implementation of mitigation measures. Progress monitoring and regular updating of the programme, including forecasting potential problem areas and proposing mitigation measures to the Planning Manager. Cooperation with the Project Controls Manager, Reporting Manager and Change Management in related construction programme matters. Liaise with different stakeholders and other works packages to communicate the agreed construction planning approach and share best practices, innovation, and continuous improvement. Appraisal, review and assessment of supply chain programmes and inclusion in the main programme as required. Maintain short and medium-term programmes to check main programme objectives are met. Support in "what-if" scenario Planning, providing integrated solutions to Project conflicts and recoveries. Support the Planning Manager in ad-hoc business requirements as required. Support the Planning Manager in leading the Planners about setting objectives, reviewing performance and anticipating selection and promotion decisions to confirm that Planning Engineers have the necessary skills and understanding to deliver the team's objectives; and Capture, implement and share best practice Project Planning policy, processes and procedures across the business to drive continuous improvement, and provide specialist advice where required Business Development Actively identifying opportunities that will help develop Assystems network & services Attending/participating in Assystems knowledge sharing & networking events Providing market research to sector leads Running Project Controls Maturity Assessments Must-haves: Bachelor's Degree Experience working on major infrastructure & construction projects Strong working knowledge of MS Excel & Primavera P6 Solid understanding of EVM & Project Reporting Exceptional communication - you must be able to explain technical concepts clearly Ability to work effectively under pressure & meet deadlines Good to have: Experience working for a consultancy Experience creating dashboards - Power BI / Tableau Professional Membership Additional Information Security clearance This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance. Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Mar 28, 2024
Full time
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all Job Description Assystem Energy & Infrastructure are recruiting for a dynamic, self-motivated Senior Planning Consultant to join our Birmingham Office. Job title: Senior Planning Consultant Key Responsibilities: As a Senior Planner, you will lead the evaluation of the project time for the relevant programme of works (sector) and correlate cost and risk assessments. Provide guidance to the supply chain to articulate requirements for planning. This function accountability shall include, but is not limited to: Assist the Planning Manager in developing the programme structure, Work Breakdown Structure (WBS), calendars and dates to be used, aligned with the Cost Break Down Structure (CBS) and Employer s data dictionary. Help to develop cost and resource loaded programmes during submission in accordance with the required delivery milestones. Ensuring the programme meets all required access dates, milestones and key dates in compliance with the Employer's Planning requirements, contract data and works information. Contribute to assessing programme risks and programme risk analysis, including the development and implementation of mitigation measures. Progress monitoring and regular updating of the programme, including forecasting potential problem areas and proposing mitigation measures to the Planning Manager. Cooperation with the Project Controls Manager, Reporting Manager and Change Management in related construction programme matters. Liaise with different stakeholders and other works packages to communicate the agreed construction planning approach and share best practices, innovation, and continuous improvement. Appraisal, review and assessment of supply chain programmes and inclusion in the main programme as required. Maintain short and medium-term programmes to check main programme objectives are met. Support in "what-if" scenario Planning, providing integrated solutions to Project conflicts and recoveries. Support the Planning Manager in ad-hoc business requirements as required. Support the Planning Manager in leading the Planners about setting objectives, reviewing performance and anticipating selection and promotion decisions to confirm that Planning Engineers have the necessary skills and understanding to deliver the team's objectives; and Capture, implement and share best practice Project Planning policy, processes and procedures across the business to drive continuous improvement, and provide specialist advice where required Business Development Actively identifying opportunities that will help develop Assystems network & services Attending/participating in Assystems knowledge sharing & networking events Providing market research to sector leads Running Project Controls Maturity Assessments Must-haves: Bachelor's Degree Experience working on major infrastructure & construction projects Strong working knowledge of MS Excel & Primavera P6 Solid understanding of EVM & Project Reporting Exceptional communication - you must be able to explain technical concepts clearly Ability to work effectively under pressure & meet deadlines Good to have: Experience working for a consultancy Experience creating dashboards - Power BI / Tableau Professional Membership Additional Information Security clearance This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance. Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Working With Us Harris Academy Orpington opened in September 2016, joining the highly successful Federation of Harris academies in London and the senior leaders here are experienced in creating and running great schools and that is what we are doing in BR5. We are a community school that serves families in and around Orpington and we are well on our way towards providing an outstanding education for the students who come here. We want out students to succeed and have choices in their lives; to take control of their futures and achieve beyond their dreams. We are ambitious , tenacious and enterprising and committed to helping our students succeed. Our work as a Health Science Specialist school, with students being given access to recognised professional qualifications, work experience and careers is unique and is designed to help and support the whole community who are regularly invited into the Academy to hear from guest speakers. We have the most incredible facilities; with brand new science labs, 3 Main Halls, Dance Studios, 3 Astro Turfs, Drama Studios, dedicated Art and DT blocks, we are incredibly proud of the work that our students do here. We have developed a curriculum that is ambitious and broad. We believe in the need to nurture an appreciation of human creativity and achievement and have designed a curriculum that does just that. We aim to ensure that every student is inspired and supported to achieve his/her personal best and learning comes first. Our motto is "Together We Can" and if you are interested in joining us, we would be very keen to meet you. Main Areas of Responsibility Your responsibilities will include: Setting the vision and strategic direction of using data effectively, reliably and to improve operating performance Ensuring we are always OFSTED ready at every point in the Academic year and that data presented is accurate Leading on the Academy website compliance and maintenance Leading, designing and implementing analysis and tracking of all aspects of student performance, including pupil premium and enrichment analysis Leading on all parental reporting, ensuring that reporting to parents is accurate and clear, managing access and ensuring security of all communications Overseeing the behaviour management system, recording, and reporting to ensure that leaders have the data they need to support learning Leading CPD on the effective use of the MIS The accurate collation and return of school and school workforce censuses Being the MIS and data expert for all staff in the Academy Overseeing all MIS/data software upgrades within the Academy Finding creative and innovative solutions to solve problems and improve efficiency Sharing best practice across the Federation Managing all data systems across the Academy, including seating plans and Power BI Creating the whole school timetable in eTimetable What We are Looking For We would welcome your application if you have: English and Mathematics GCSE or equivalent Degree or equivalent Knowledge of the examination system and procedures Knowledge of Microsoft software Knowledge of National curriculum Three years' experience of working in an inner-city school or educational establishment Experience in a similar role The ability to communicate with students from a range of different backgrounds Strong skills in the use of databases, with the ability to produce user friendly data The ability to recruit, organise and manage exam invigilators For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more about our benefits on our website.
Mar 28, 2024
Full time
Working With Us Harris Academy Orpington opened in September 2016, joining the highly successful Federation of Harris academies in London and the senior leaders here are experienced in creating and running great schools and that is what we are doing in BR5. We are a community school that serves families in and around Orpington and we are well on our way towards providing an outstanding education for the students who come here. We want out students to succeed and have choices in their lives; to take control of their futures and achieve beyond their dreams. We are ambitious , tenacious and enterprising and committed to helping our students succeed. Our work as a Health Science Specialist school, with students being given access to recognised professional qualifications, work experience and careers is unique and is designed to help and support the whole community who are regularly invited into the Academy to hear from guest speakers. We have the most incredible facilities; with brand new science labs, 3 Main Halls, Dance Studios, 3 Astro Turfs, Drama Studios, dedicated Art and DT blocks, we are incredibly proud of the work that our students do here. We have developed a curriculum that is ambitious and broad. We believe in the need to nurture an appreciation of human creativity and achievement and have designed a curriculum that does just that. We aim to ensure that every student is inspired and supported to achieve his/her personal best and learning comes first. Our motto is "Together We Can" and if you are interested in joining us, we would be very keen to meet you. Main Areas of Responsibility Your responsibilities will include: Setting the vision and strategic direction of using data effectively, reliably and to improve operating performance Ensuring we are always OFSTED ready at every point in the Academic year and that data presented is accurate Leading on the Academy website compliance and maintenance Leading, designing and implementing analysis and tracking of all aspects of student performance, including pupil premium and enrichment analysis Leading on all parental reporting, ensuring that reporting to parents is accurate and clear, managing access and ensuring security of all communications Overseeing the behaviour management system, recording, and reporting to ensure that leaders have the data they need to support learning Leading CPD on the effective use of the MIS The accurate collation and return of school and school workforce censuses Being the MIS and data expert for all staff in the Academy Overseeing all MIS/data software upgrades within the Academy Finding creative and innovative solutions to solve problems and improve efficiency Sharing best practice across the Federation Managing all data systems across the Academy, including seating plans and Power BI Creating the whole school timetable in eTimetable What We are Looking For We would welcome your application if you have: English and Mathematics GCSE or equivalent Degree or equivalent Knowledge of the examination system and procedures Knowledge of Microsoft software Knowledge of National curriculum Three years' experience of working in an inner-city school or educational establishment Experience in a similar role The ability to communicate with students from a range of different backgrounds Strong skills in the use of databases, with the ability to produce user friendly data The ability to recruit, organise and manage exam invigilators For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more about our benefits on our website.
Compliance Manager, Consumer Credit - UK Job ID: Amazon EU SARL (UK Branch) We are looking for an experienced compliance professional to join the Amazon EU S.a.r.l (AEU UK) team to support the compliance operations of the firm. Reporting to AEU UK's Senior Compliance Manager, the Compliance Manager will be responsible for supporting the various credit broking propositions within the UK. The Compliance Manager will support in providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities - Assist the Senior Compliance Manager in ensuring AEU UK's credit broking activities operate in accordance with all legal and regulatory requirements - Review and approve financial promotions to ensure they are in line with regulatory requirements - Support AEU UK's Senior Compliance Manager in providing advice on consumer credit requirements, including in the development of new business propositions - Provide training to the business on applicable consumer credit regulation - Maintain up to date knowledge of relevant credit broking and insurance regulations. - Monitor regulatory change and emerging risk from regulatory sources and circulate key developments to internal stakeholders About the team AEU UK Compliance is an ambitious, growing team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We are an innovative group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services / credit broking or within a financial regulatory body working in risk or compliance - A good understanding of FCA regulation and its application to UK firms - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - A good understanding of the Senior Managers and Certification Regime (SMCR) - A good understanding of complaint handling rules - The ability and willingness to learn new skills and upskill quickly to new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment PREFERRED QUALIFICATIONS - Financial services background preferred - Experience within the consumer credit or mortgage/loans sector Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: December 20, 2023 (Updated 1 day ago) Posted: March 4, 2024 (Updated 1 day ago) Posted: November 29, 2023 (Updated 1 day ago) Posted: October 24, 2023 (Updated 1 day ago) Posted: February 27, 2024 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Mar 28, 2024
Full time
Compliance Manager, Consumer Credit - UK Job ID: Amazon EU SARL (UK Branch) We are looking for an experienced compliance professional to join the Amazon EU S.a.r.l (AEU UK) team to support the compliance operations of the firm. Reporting to AEU UK's Senior Compliance Manager, the Compliance Manager will be responsible for supporting the various credit broking propositions within the UK. The Compliance Manager will support in providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities - Assist the Senior Compliance Manager in ensuring AEU UK's credit broking activities operate in accordance with all legal and regulatory requirements - Review and approve financial promotions to ensure they are in line with regulatory requirements - Support AEU UK's Senior Compliance Manager in providing advice on consumer credit requirements, including in the development of new business propositions - Provide training to the business on applicable consumer credit regulation - Maintain up to date knowledge of relevant credit broking and insurance regulations. - Monitor regulatory change and emerging risk from regulatory sources and circulate key developments to internal stakeholders About the team AEU UK Compliance is an ambitious, growing team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We are an innovative group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services / credit broking or within a financial regulatory body working in risk or compliance - A good understanding of FCA regulation and its application to UK firms - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - A good understanding of the Senior Managers and Certification Regime (SMCR) - A good understanding of complaint handling rules - The ability and willingness to learn new skills and upskill quickly to new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment PREFERRED QUALIFICATIONS - Financial services background preferred - Experience within the consumer credit or mortgage/loans sector Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: December 20, 2023 (Updated 1 day ago) Posted: March 4, 2024 (Updated 1 day ago) Posted: November 29, 2023 (Updated 1 day ago) Posted: October 24, 2023 (Updated 1 day ago) Posted: February 27, 2024 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
Mar 27, 2024
Full time
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
Job title: Senior Software Engineer, Global Banking Loans Company: UBS Job description: Business Divisions Group Functions Your role Design, build and run digital products and technology services for clients and colleagues. Are you a master of Java interested in the coming frameworks, tools and techniques? Do you know how to solve challenging problems in elegant ways? We're looking for someone like that who can: drive technical specification and the component design. develop the service-layer of a large-scale rich internet platform in collaboration with business analysts, client-side developers, database developers and quality assurance (QA) professionals. master state-of-the-art technologies within a complex business domain share knowledge across the whole development community. take pride in the quality of delivered software products and services (this is what drives you) Key Responsibilities: design, develop, and improve the digital products and technology services we provide to our clients and employees. apply a broad range of software engineering techniques, from analyzing user needs and developing new features to automated testing, CI/CD and other DevOps practices. ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements. build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues. troubleshoot, debug and upgrade existing software / API. learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind. work in an agile way as part of multi-disciplinary teams, participate in agile ceremonies, and collaborate with engineers, product managers, designers, and others. understand, represent, and advocate for client needs. share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities. collaborate and Mentor junior team members and help them in tech deliverables as needed. Key Deliverables: technical analysis, design, code, tests, documentation, and other engineering artifacts. manage CI/CD, release cycle to improve our digital products and technology services. Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Your team You'll be working in the Global Banking Loans team focusing on creating the best loan execution and processing capabilities across Group UBS & in the industry. Your expertise You have: in-depth knowledge of Java and related frameworks like Spring Frameworks ideally with 12+ years of relevant experience experience with Rest API development ability to produce clean, efficient code based on specifications. experience with software design and development in a test-driven environment and adapted to CI/CD workflows. experience with build tools like Maven or ant, and development tools such as Eclipse, Gitlab, JIRA, TeamCity, Nexus proficiency with relational database concepts (JDBC, SQL, RDBMS) and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate). expertise in generic computing science including OOP modelling (UML, SOLID etc.), data structures and design patterns. know-how of agile development practices (Scrum, XP, Kanban, etc.) exposure to Troubleshoot, debug and upgrade existing software. knows best practices and experience of Managing security vulnerabilities, use of tools like SonarCube, Fortify etc experience in working with global team and knowing about possibly related cultural aspects. Good to have: exposure to Microservice frameworks working knowledge of client-side web technologies (React, JavaScript) experience with Messaging frameworks (like Tibco, Kafka) experience with web servers running Tomcat, Apache exposure to Azure Cloud services (like Azure AKS, CI/CD) knowledge of open-source market edge technologies like Cache frameworks, Monitoring tools etc. knowledge of Syndicate Loans domain You are: adaptable, able to work across teams, functions and applications. enthusiastic, self-motivated and client-focused analytical and methodical, using evidence to solve problems. a strong communicator, fluent in English About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 17 Mar :12:45 GMT Apply for the job now! ad_2
Mar 27, 2024
Full time
Job title: Senior Software Engineer, Global Banking Loans Company: UBS Job description: Business Divisions Group Functions Your role Design, build and run digital products and technology services for clients and colleagues. Are you a master of Java interested in the coming frameworks, tools and techniques? Do you know how to solve challenging problems in elegant ways? We're looking for someone like that who can: drive technical specification and the component design. develop the service-layer of a large-scale rich internet platform in collaboration with business analysts, client-side developers, database developers and quality assurance (QA) professionals. master state-of-the-art technologies within a complex business domain share knowledge across the whole development community. take pride in the quality of delivered software products and services (this is what drives you) Key Responsibilities: design, develop, and improve the digital products and technology services we provide to our clients and employees. apply a broad range of software engineering techniques, from analyzing user needs and developing new features to automated testing, CI/CD and other DevOps practices. ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements. build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues. troubleshoot, debug and upgrade existing software / API. learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind. work in an agile way as part of multi-disciplinary teams, participate in agile ceremonies, and collaborate with engineers, product managers, designers, and others. understand, represent, and advocate for client needs. share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities. collaborate and Mentor junior team members and help them in tech deliverables as needed. Key Deliverables: technical analysis, design, code, tests, documentation, and other engineering artifacts. manage CI/CD, release cycle to improve our digital products and technology services. Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Your team You'll be working in the Global Banking Loans team focusing on creating the best loan execution and processing capabilities across Group UBS & in the industry. Your expertise You have: in-depth knowledge of Java and related frameworks like Spring Frameworks ideally with 12+ years of relevant experience experience with Rest API development ability to produce clean, efficient code based on specifications. experience with software design and development in a test-driven environment and adapted to CI/CD workflows. experience with build tools like Maven or ant, and development tools such as Eclipse, Gitlab, JIRA, TeamCity, Nexus proficiency with relational database concepts (JDBC, SQL, RDBMS) and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate). expertise in generic computing science including OOP modelling (UML, SOLID etc.), data structures and design patterns. know-how of agile development practices (Scrum, XP, Kanban, etc.) exposure to Troubleshoot, debug and upgrade existing software. knows best practices and experience of Managing security vulnerabilities, use of tools like SonarCube, Fortify etc experience in working with global team and knowing about possibly related cultural aspects. Good to have: exposure to Microservice frameworks working knowledge of client-side web technologies (React, JavaScript) experience with Messaging frameworks (like Tibco, Kafka) experience with web servers running Tomcat, Apache exposure to Azure Cloud services (like Azure AKS, CI/CD) knowledge of open-source market edge technologies like Cache frameworks, Monitoring tools etc. knowledge of Syndicate Loans domain You are: adaptable, able to work across teams, functions and applications. enthusiastic, self-motivated and client-focused analytical and methodical, using evidence to solve problems. a strong communicator, fluent in English About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 17 Mar :12:45 GMT Apply for the job now! ad_2
Technical Account Manager Salary: Up to £50,000 per annum + annual bonus Location: Bridgend (2 days in office) CPS Group is excited to partner with a leading security solutions provider, specialising in the media sector. Renowned globally for safeguarding the most precious assets and content of household names, our client is seeking a dynamic Technical Account Manager to join their rapidly expanding team. In this role, you will oversee day-to-day client relations and collaborate closely with internal teams across all business programs. As a pivotal member of our central team, you'll work hand in hand with clients to enhance their digital systems through data-driven strategies. You'll also liaise with the internal Development teams to strategies, execute, and expand our client project portfolio. My client is looking to hire an out-and-out Account Manager, who comes from an IT sales background. Key Responsibilities/Required Experience: * You will be the main point of contact for my client's customers * Maintain and develop relationships by offering continuous expert support and offering service improvements. * Generate sales opportunities by identifying and suggesting solutions * Bolster market recognition through forums, publications, industry events, and client workshops. * Lead client engagement, oversee project progress, manage issues, and handle escalations. Experience and Skills: * You must come from an IT sales/account management background. * Experience of mentoring junior colleagues whilst successfully delivering projects. * Manage the CRM system (HubSpot), ensuring accurate recording and regular updates of all correspondence and opportunities. * Ideally an understanding of Cloud Architecture, Databases, Back and Front End Programming (Jira) * Able to work and liaise with internal and external partners to ensure the successful delivery of a project Happy to discuss the role and client in further depth with you. Please contact Sam John (Senior Staffing Consultant) at CPS Group UK. Email: (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Mar 27, 2024
Full time
Technical Account Manager Salary: Up to £50,000 per annum + annual bonus Location: Bridgend (2 days in office) CPS Group is excited to partner with a leading security solutions provider, specialising in the media sector. Renowned globally for safeguarding the most precious assets and content of household names, our client is seeking a dynamic Technical Account Manager to join their rapidly expanding team. In this role, you will oversee day-to-day client relations and collaborate closely with internal teams across all business programs. As a pivotal member of our central team, you'll work hand in hand with clients to enhance their digital systems through data-driven strategies. You'll also liaise with the internal Development teams to strategies, execute, and expand our client project portfolio. My client is looking to hire an out-and-out Account Manager, who comes from an IT sales background. Key Responsibilities/Required Experience: * You will be the main point of contact for my client's customers * Maintain and develop relationships by offering continuous expert support and offering service improvements. * Generate sales opportunities by identifying and suggesting solutions * Bolster market recognition through forums, publications, industry events, and client workshops. * Lead client engagement, oversee project progress, manage issues, and handle escalations. Experience and Skills: * You must come from an IT sales/account management background. * Experience of mentoring junior colleagues whilst successfully delivering projects. * Manage the CRM system (HubSpot), ensuring accurate recording and regular updates of all correspondence and opportunities. * Ideally an understanding of Cloud Architecture, Databases, Back and Front End Programming (Jira) * Able to work and liaise with internal and external partners to ensure the successful delivery of a project Happy to discuss the role and client in further depth with you. Please contact Sam John (Senior Staffing Consultant) at CPS Group UK. Email: (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role We are looking for an accomplished Business Analyst Manager to lead our team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What we need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who we are Selwood Housing Group is a not-for-profit housing association committed to providing affordable local homes for our customers. We have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from our offices in Trowbridge and Melksham. Please visit our website for further information. What we offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy / sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
Mar 27, 2024
Full time
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role We are looking for an accomplished Business Analyst Manager to lead our team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What we need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who we are Selwood Housing Group is a not-for-profit housing association committed to providing affordable local homes for our customers. We have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from our offices in Trowbridge and Melksham. Please visit our website for further information. What we offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy / sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
HR ADVISOR Salary: £36,000 - £41,500 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Hybrid Role, Home and Oxford Area Excellent Company benefits including Contributory Pension and Company Car About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. About the role We have an exciting opportunity for an HR Advisor to join our team to support the HR Business Partner in providing an excellent professional field-based HR advisory service to line managers requiring advice, support, guidance and training on people management issues to maximise the effectiveness of our human resource, where appropriate, referring queries back to the HR Helpline or Senior HR Business Partner where appropriate. This is a Hybrid Role Home/Oxford area, a company car is provided. The role is full time working 40 hours per week, Monday to Friday between 8:30am and 5:30 pm. However, there is a requirement to work flexibly to meet the needs of the business. Responsibilities: Provide guidance and practical expertise to line managers on policy related issues to ensure the best performance of both their team as a whole and the individuals within it - this includes providing professional advice and support in disciplinaries, grievances, appeals and performance management issues. Ensure all case details are recorded on the correct system to ensure colleagues are kept up to date at all times. Liaise with the HR Helpline where needed, on data and case by case updates. Provide professional advice and support during any investigation process, for example a complaint from an employee, in a timely manner. Provide professional advice and support to managers in long-term sick cases, including Occupational Health/Ill Health retirement. Pro-actively review and ensure effective management of long-term sickness cases and frequent short-term sickness cases. Provide support to managers on site dealing with other issues such as home visits. Undertake employee consultation as part of TUPE/reorganisation, by providing support to managers in 1-2-1's, data gathering and managing letter production. Provide education and coaching to line managers. Support the (S)HRBP in the collation and analysis of HR information, including the monitoring of HR activity against key performance metrics, to ensure that HR is clearly 'adding value' to the business. Identify any trends, take necessary action and feedback where appropriate. Ensure that the (S)HRBP and line managers are fully supported with issues around organisational change and development, such as reorganisation, mobilisation/de-mobilisation, acquisitions and disposals, including ensuring 'due diligence' and effective communication. Support Head of HR Bids, Mobilisations and Projects in work winning process and the (S)HR BP's in the mobilisation of contracts - for example, providing support at open days, supporting in the production of bid documentation, providing support to the mobilisation process often at short notice. Actively contribute to the development and implementation of HR initiatives aimed at improving people, management and business performance. Managing the formal (and informal) relationship with recognised trade unions and providing data where appropriate. Assist managers in dealing with completing the G4S screening and vetting process including DBS issues and bad references. Provide recruitment support, including approval of Vacancy Notification Forms, interview and vetting support to local management in regional areas. Inputs to planning activities with horizons of typically up to 6 months e.g. workforce planning. Supports delivery of Health and Safety policy and standards. Analysing and giving feedback on HR metrics/data (e.g. giving feedback on the staff survey and suggestions for improvement). Essential Criteria: Previous experience of working as a HR generalist or HR Advisor. Educated to degree level or CIPD qualified. Be accustomed to working in a challenging fast paced environment, whilst working on multiple projects simultaneously to specific deadlines. An excellent communicator, both verbal and written. Flexibility to travel within your own geographical area of responsibility and wider G4S locations. Desirable Criteria: Experience in change management / compliance environment. Experience of working with trade unions and staff representative groups. Up to date knowledge of UK employment law. Experience of collating, analysing and evaluation of information. Able to build and maintain relationships with a wide range of people gaining credibility at all levels. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Company Car. 25 days holiday plus bank holidays. Progression, training and development catered to you. Charity work. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Mar 27, 2024
Full time
HR ADVISOR Salary: £36,000 - £41,500 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Hybrid Role, Home and Oxford Area Excellent Company benefits including Contributory Pension and Company Car About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. About the role We have an exciting opportunity for an HR Advisor to join our team to support the HR Business Partner in providing an excellent professional field-based HR advisory service to line managers requiring advice, support, guidance and training on people management issues to maximise the effectiveness of our human resource, where appropriate, referring queries back to the HR Helpline or Senior HR Business Partner where appropriate. This is a Hybrid Role Home/Oxford area, a company car is provided. The role is full time working 40 hours per week, Monday to Friday between 8:30am and 5:30 pm. However, there is a requirement to work flexibly to meet the needs of the business. Responsibilities: Provide guidance and practical expertise to line managers on policy related issues to ensure the best performance of both their team as a whole and the individuals within it - this includes providing professional advice and support in disciplinaries, grievances, appeals and performance management issues. Ensure all case details are recorded on the correct system to ensure colleagues are kept up to date at all times. Liaise with the HR Helpline where needed, on data and case by case updates. Provide professional advice and support during any investigation process, for example a complaint from an employee, in a timely manner. Provide professional advice and support to managers in long-term sick cases, including Occupational Health/Ill Health retirement. Pro-actively review and ensure effective management of long-term sickness cases and frequent short-term sickness cases. Provide support to managers on site dealing with other issues such as home visits. Undertake employee consultation as part of TUPE/reorganisation, by providing support to managers in 1-2-1's, data gathering and managing letter production. Provide education and coaching to line managers. Support the (S)HRBP in the collation and analysis of HR information, including the monitoring of HR activity against key performance metrics, to ensure that HR is clearly 'adding value' to the business. Identify any trends, take necessary action and feedback where appropriate. Ensure that the (S)HRBP and line managers are fully supported with issues around organisational change and development, such as reorganisation, mobilisation/de-mobilisation, acquisitions and disposals, including ensuring 'due diligence' and effective communication. Support Head of HR Bids, Mobilisations and Projects in work winning process and the (S)HR BP's in the mobilisation of contracts - for example, providing support at open days, supporting in the production of bid documentation, providing support to the mobilisation process often at short notice. Actively contribute to the development and implementation of HR initiatives aimed at improving people, management and business performance. Managing the formal (and informal) relationship with recognised trade unions and providing data where appropriate. Assist managers in dealing with completing the G4S screening and vetting process including DBS issues and bad references. Provide recruitment support, including approval of Vacancy Notification Forms, interview and vetting support to local management in regional areas. Inputs to planning activities with horizons of typically up to 6 months e.g. workforce planning. Supports delivery of Health and Safety policy and standards. Analysing and giving feedback on HR metrics/data (e.g. giving feedback on the staff survey and suggestions for improvement). Essential Criteria: Previous experience of working as a HR generalist or HR Advisor. Educated to degree level or CIPD qualified. Be accustomed to working in a challenging fast paced environment, whilst working on multiple projects simultaneously to specific deadlines. An excellent communicator, both verbal and written. Flexibility to travel within your own geographical area of responsibility and wider G4S locations. Desirable Criteria: Experience in change management / compliance environment. Experience of working with trade unions and staff representative groups. Up to date knowledge of UK employment law. Experience of collating, analysing and evaluation of information. Able to build and maintain relationships with a wide range of people gaining credibility at all levels. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Company Car. 25 days holiday plus bank holidays. Progression, training and development catered to you. Charity work. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
We are currently seeking a IT Manager to join a well-established, family-run SME based in Lisburn, NI. As an IT Manager you will play a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout our client's full customer and supplier lifecycle, making effective management critical to our business operating successfully. Your duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting colleagues with IT-related problems, ensuring all IT and telecommunications equipment works effectively and is repaired promptly if necessary, safeguarding company and customer data and assets through appropriate IT security, and setting our overall IT strategy, spotting opportunities to improve our use of technology and optimise business performance. Main Areas of Responsibility: Technical Support: Act as the first point of contact for IT support within the company. Provide timely and effective technical support to end-users, diagnosing and resolving hardware and software issues, and ensuring minimal downtime. Repairing and replacing damaged computer and network components. Accurately track issues to ensure all managed to successful conclusion. Asset Management: Maintain an inventory of IT assets, including computers, peripherals, software licenses, and other equipment. Conduct regular audits to track and manage IT assets efficiently, preparing business cases for purchasing new or refurbished kit when required. Handling, lifting and carrying IT equipment when necessary. Network Management: Assist in the setting up, management and maintenance of the organization's network infrastructure in ways that optimise performance, including routers, switches, firewalls, and VPN connections. Software and Hardware Deployment: Test, install, configure, and update software applications and hardware devices, ensuring compatibility, security and effective operation. User Account Management: Create, modify, and deactivate user accounts in various systems, including email, Active Directory, and other relevant platforms. Security and Compliance: Implement and enforce IT security policies and procedures to safeguard company and customer data and assets. Stay up-to-date with cybersecurity best practices. Ensure appropriate antivirus and firewall software is maintained at all times and upgraded when necessary. Documentation: Maintain accurate and up to date documentation of IT procedures, configurations, and troubleshooting steps for internal reference. Keep accurate maintenance records and schedules for asset management processes. Vendor Management: Liaise with IT and telecommunication vendors and service providers to ensure timely support and maintenance of IT infrastructure and services. Training and Onboarding: Conduct training sessions for employees on IT tools, systems, and best practices. Assist in onboarding new team members by effectively setting up their IT accounts and equipment. Continuous Improvement: Proactively identify opportunities for process improvements and technology enhancements to optimise IT operations. Implement new technologies and provide resources to complete IT projects as needed. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience Proven experience in providing IT support and troubleshooting in a professional environment. In depth knowledge of computer hardware, operating systems (Windows, macOS), and software applications (including MS Office).Familiarity with network technologies, including LANs, WANs, and wireless networks. Practical experience with internet and network security protocols and data privacy principles Demonstrable ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. public) Able to appropriately build relationships to gain the cooperation of relevant stakeholders (including senior and peer colleagues, other professionals) Able to gain acceptance influence, motivate, persuade, and engage audiences in agreed course of action where there may be significant barriers to overcome Demonstrable experience understanding the needs of others and how to develop and drive performance. Able to work as part of a team to achieve team goals and targets. Able to work independently, using own initiative to organise, plan and complete own tasks and workload. Benefits Salary of 35,000- 40,0000, depending on experience Branch Profit share bonus Hours Mon- Fri- 8.00am- 16.30pm
Mar 25, 2024
Full time
We are currently seeking a IT Manager to join a well-established, family-run SME based in Lisburn, NI. As an IT Manager you will play a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout our client's full customer and supplier lifecycle, making effective management critical to our business operating successfully. Your duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting colleagues with IT-related problems, ensuring all IT and telecommunications equipment works effectively and is repaired promptly if necessary, safeguarding company and customer data and assets through appropriate IT security, and setting our overall IT strategy, spotting opportunities to improve our use of technology and optimise business performance. Main Areas of Responsibility: Technical Support: Act as the first point of contact for IT support within the company. Provide timely and effective technical support to end-users, diagnosing and resolving hardware and software issues, and ensuring minimal downtime. Repairing and replacing damaged computer and network components. Accurately track issues to ensure all managed to successful conclusion. Asset Management: Maintain an inventory of IT assets, including computers, peripherals, software licenses, and other equipment. Conduct regular audits to track and manage IT assets efficiently, preparing business cases for purchasing new or refurbished kit when required. Handling, lifting and carrying IT equipment when necessary. Network Management: Assist in the setting up, management and maintenance of the organization's network infrastructure in ways that optimise performance, including routers, switches, firewalls, and VPN connections. Software and Hardware Deployment: Test, install, configure, and update software applications and hardware devices, ensuring compatibility, security and effective operation. User Account Management: Create, modify, and deactivate user accounts in various systems, including email, Active Directory, and other relevant platforms. Security and Compliance: Implement and enforce IT security policies and procedures to safeguard company and customer data and assets. Stay up-to-date with cybersecurity best practices. Ensure appropriate antivirus and firewall software is maintained at all times and upgraded when necessary. Documentation: Maintain accurate and up to date documentation of IT procedures, configurations, and troubleshooting steps for internal reference. Keep accurate maintenance records and schedules for asset management processes. Vendor Management: Liaise with IT and telecommunication vendors and service providers to ensure timely support and maintenance of IT infrastructure and services. Training and Onboarding: Conduct training sessions for employees on IT tools, systems, and best practices. Assist in onboarding new team members by effectively setting up their IT accounts and equipment. Continuous Improvement: Proactively identify opportunities for process improvements and technology enhancements to optimise IT operations. Implement new technologies and provide resources to complete IT projects as needed. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience Proven experience in providing IT support and troubleshooting in a professional environment. In depth knowledge of computer hardware, operating systems (Windows, macOS), and software applications (including MS Office).Familiarity with network technologies, including LANs, WANs, and wireless networks. Practical experience with internet and network security protocols and data privacy principles Demonstrable ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. public) Able to appropriately build relationships to gain the cooperation of relevant stakeholders (including senior and peer colleagues, other professionals) Able to gain acceptance influence, motivate, persuade, and engage audiences in agreed course of action where there may be significant barriers to overcome Demonstrable experience understanding the needs of others and how to develop and drive performance. Able to work as part of a team to achieve team goals and targets. Able to work independently, using own initiative to organise, plan and complete own tasks and workload. Benefits Salary of 35,000- 40,0000, depending on experience Branch Profit share bonus Hours Mon- Fri- 8.00am- 16.30pm
Please note that this role will close at 00:01 on Monday 8th April, and therefore we advise getting your application in no later than midnight on Sunday 7th April. About Ofcom Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio. Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others. Purpose of the Role Reporting into the Director of People & Culture, this role sits on the P&C leadership team and is responsible for the high-quality delivery across all the teams sitting in People Services. The role is required to lead the People Operations function in the delivery of all aspects of the administration of the full employee lifecycle, employment and payroll compliance, policy development and safeguarding. In addition, to oversee Ofcom's HRIS and people data strategy, working in close partnership with key stakeholders across ICT, Finance and Data. To lead, with a strong customer service approach to all work, role modelling Ofcom's values. This role is responsible for the following teams, who work across both our Manchester and London offices (total headcount c20): People Operations , a shared service administration function, responsible for all colleague life cycle administration. Payroll , an in-house payroll team, responsible for payroll and all HMRC compliance. Employee Relations & Policy, a team of ER and Policy advisors who manage all ER cases, as well as being responsible for all policy development and maintenance, as well as ensuring employment legislation compliance. Employee safeguarding , a service to support colleagues who work with distressing content and material. Data, a team of data professionals who are responsible for all P&C data governance, security, reporting and delivery of people data products which enable Ofcom to make data informed decisions. People Systems , a systems team responsible for primarily our Workday HRIS in addition to other P&C systems, ensuring optimal performance, efficiency, security and agility across a wealth of modules. Responsible for both new product and module development as well a culture of continuous improvement. Key responsibilities Compliance Ensuring compliance and risk mitigation across all employment, GDPR and payroll legislation. To have and maintain deep working knowledge of employment law, including ability to understand nuances and where the law doesn't provide clarity. Able to provide guidance and advice to the team, managers and the P&C Business Partners. Able to advise the P&C leadership team and Director of upcoming legislative changes and provide a risk and impact assessment to Ofcom with recommendations for implementation and solutions. Employee relations Case manage complex and/or senior ER matters Responsible for Ofcom's relationship and negotiations with our recognised Trade Union. Responsible for our Employee Voice program of work, including colleague forum and working with our D&I team on strong engagement with our colleague networks. Working with our L&D team, supporting the development of managers, using ER case data to inform development programs and content Relationship management of our external legal services provision Employee safeguarding Responsible for delivery of policy and practices which support managers and colleagues working in the field of distressing content, empowering the safeguarding lead to deliver best in class provision, being a point of escalation and advice. Stakeholder engagement at a senior level, representing our people operations work to the organisation. Ensuring strong partnerships with key stakeholder groups including, but not limited to, Group Directors, Directors, and others in the Corporate department (ICT, Finance, Facilities, Governance, and Data). Governance Member of Ofcom's Operations Board, representing all P&C matters. Responsible for P&C presence (through delegates or personally) on Ofcom's Security Committee, Data Protection Governance Committee, and Health & Safety Committee. Responsible for the production of Board / Exec level papers where they relate to the People Operations work. Wider leadership of P&C function Represent the people operations teams at the P&C leadership team, working well with others in the department where cross team collaboration is key to our overall success. To continually be aware of external landscape for people operations, bringing best practice, possible new ways of working and strategic insight to the delivery of our work. Data and systems Responsible for data governance, system security and GDPR compliance With the team, using our Workday First approach, delivering on our system and data strategies Continually improving system use Creating data products which enable our P&C function, and wider organisation to make data based decisions. Ensuring all P&C system use is in line with expectations around procurement, security and efficiency. With the team, being curious about AI and it's opportunities and risks for P&C Employee Administration and Payroll Supporting the team with delivery of high-quality customer focused shared service operations. Responsible for continuous improvement opportunities, seeking to ensure efficiency, quality, and consistency in service. Responsible for the delivery of Ofcom's payroll services through the payroll team, including all pre and post payroll processes. Responsible for all HMRC and pension regulator compliance as it applies to all payroll, pension, and benefits administration. Team leadership Responsible for providing guidance and advice and being a point of escalation for all teams. Responsible for wellbeing and pastoral care for the whole People Services team. Inspiring all teams to deliver at their best, to be empowered to make their own decisions and to provide career development opportunities for all. Project ownership, change management and continuous improvement. To create, champion and provide leadership for all projects across the People Services delivery. Responsible for supporting stakeholder engagement and influencing at a senior level for the better of the team's work. This includes Senior Management Team, managers, colleague forum, colleague networks and our union. Work with the P&C Leadership Team to ensure we drive consistent and high standards of work across the whole P&C function. Essential skills and knowledge Ability to work at pace, with flexibility and an ability to combine both proactive planning of work and the need to, at time, be reactive. Strong understanding of payroll legislation, employee tax and National Insurance, including the treatment of benefits Strong systems capability, with the ability to learn quickly and adapt. Experience of Workday and ServiceNow an advantage Experience of complex and senior ER case management Experience in Industrial Relations Experience of an environment with structured governance processes and protocols Experience in operating at a senior level, working with and influencing senior stakeholders Attitude of continuous improvement, supportive and welcoming of change Drive for high quality delivery Strong external network and attitude of continual learning from peers in the industry, bringing that knowledge into Ofcom for the better of our work Memberships CIPD membership advantageous although not required How to apply Please submit a covering letter of no more than two pages outlining your suitability and experience for the role. You are able to upload multiple documents at the point where you are asked to upload your CV.
Mar 25, 2024
Full time
Please note that this role will close at 00:01 on Monday 8th April, and therefore we advise getting your application in no later than midnight on Sunday 7th April. About Ofcom Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio. Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others. Purpose of the Role Reporting into the Director of People & Culture, this role sits on the P&C leadership team and is responsible for the high-quality delivery across all the teams sitting in People Services. The role is required to lead the People Operations function in the delivery of all aspects of the administration of the full employee lifecycle, employment and payroll compliance, policy development and safeguarding. In addition, to oversee Ofcom's HRIS and people data strategy, working in close partnership with key stakeholders across ICT, Finance and Data. To lead, with a strong customer service approach to all work, role modelling Ofcom's values. This role is responsible for the following teams, who work across both our Manchester and London offices (total headcount c20): People Operations , a shared service administration function, responsible for all colleague life cycle administration. Payroll , an in-house payroll team, responsible for payroll and all HMRC compliance. Employee Relations & Policy, a team of ER and Policy advisors who manage all ER cases, as well as being responsible for all policy development and maintenance, as well as ensuring employment legislation compliance. Employee safeguarding , a service to support colleagues who work with distressing content and material. Data, a team of data professionals who are responsible for all P&C data governance, security, reporting and delivery of people data products which enable Ofcom to make data informed decisions. People Systems , a systems team responsible for primarily our Workday HRIS in addition to other P&C systems, ensuring optimal performance, efficiency, security and agility across a wealth of modules. Responsible for both new product and module development as well a culture of continuous improvement. Key responsibilities Compliance Ensuring compliance and risk mitigation across all employment, GDPR and payroll legislation. To have and maintain deep working knowledge of employment law, including ability to understand nuances and where the law doesn't provide clarity. Able to provide guidance and advice to the team, managers and the P&C Business Partners. Able to advise the P&C leadership team and Director of upcoming legislative changes and provide a risk and impact assessment to Ofcom with recommendations for implementation and solutions. Employee relations Case manage complex and/or senior ER matters Responsible for Ofcom's relationship and negotiations with our recognised Trade Union. Responsible for our Employee Voice program of work, including colleague forum and working with our D&I team on strong engagement with our colleague networks. Working with our L&D team, supporting the development of managers, using ER case data to inform development programs and content Relationship management of our external legal services provision Employee safeguarding Responsible for delivery of policy and practices which support managers and colleagues working in the field of distressing content, empowering the safeguarding lead to deliver best in class provision, being a point of escalation and advice. Stakeholder engagement at a senior level, representing our people operations work to the organisation. Ensuring strong partnerships with key stakeholder groups including, but not limited to, Group Directors, Directors, and others in the Corporate department (ICT, Finance, Facilities, Governance, and Data). Governance Member of Ofcom's Operations Board, representing all P&C matters. Responsible for P&C presence (through delegates or personally) on Ofcom's Security Committee, Data Protection Governance Committee, and Health & Safety Committee. Responsible for the production of Board / Exec level papers where they relate to the People Operations work. Wider leadership of P&C function Represent the people operations teams at the P&C leadership team, working well with others in the department where cross team collaboration is key to our overall success. To continually be aware of external landscape for people operations, bringing best practice, possible new ways of working and strategic insight to the delivery of our work. Data and systems Responsible for data governance, system security and GDPR compliance With the team, using our Workday First approach, delivering on our system and data strategies Continually improving system use Creating data products which enable our P&C function, and wider organisation to make data based decisions. Ensuring all P&C system use is in line with expectations around procurement, security and efficiency. With the team, being curious about AI and it's opportunities and risks for P&C Employee Administration and Payroll Supporting the team with delivery of high-quality customer focused shared service operations. Responsible for continuous improvement opportunities, seeking to ensure efficiency, quality, and consistency in service. Responsible for the delivery of Ofcom's payroll services through the payroll team, including all pre and post payroll processes. Responsible for all HMRC and pension regulator compliance as it applies to all payroll, pension, and benefits administration. Team leadership Responsible for providing guidance and advice and being a point of escalation for all teams. Responsible for wellbeing and pastoral care for the whole People Services team. Inspiring all teams to deliver at their best, to be empowered to make their own decisions and to provide career development opportunities for all. Project ownership, change management and continuous improvement. To create, champion and provide leadership for all projects across the People Services delivery. Responsible for supporting stakeholder engagement and influencing at a senior level for the better of the team's work. This includes Senior Management Team, managers, colleague forum, colleague networks and our union. Work with the P&C Leadership Team to ensure we drive consistent and high standards of work across the whole P&C function. Essential skills and knowledge Ability to work at pace, with flexibility and an ability to combine both proactive planning of work and the need to, at time, be reactive. Strong understanding of payroll legislation, employee tax and National Insurance, including the treatment of benefits Strong systems capability, with the ability to learn quickly and adapt. Experience of Workday and ServiceNow an advantage Experience of complex and senior ER case management Experience in Industrial Relations Experience of an environment with structured governance processes and protocols Experience in operating at a senior level, working with and influencing senior stakeholders Attitude of continuous improvement, supportive and welcoming of change Drive for high quality delivery Strong external network and attitude of continual learning from peers in the industry, bringing that knowledge into Ofcom for the better of our work Memberships CIPD membership advantageous although not required How to apply Please submit a covering letter of no more than two pages outlining your suitability and experience for the role. You are able to upload multiple documents at the point where you are asked to upload your CV.
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The Enterprise Applications team at AWE are looking to hire a Senior Application Manager (Siemens NX/Teamcenter) who will be accountable to the Head of Enterprise Applications for delivering value for money services that meet AWE Business requirements utilising internal and external resources to deliver to agreed Service Levels and assuring that the methodologies around IS Supplier relationships are met. Extract additional value, either in provided services or financially and provide visibility to AWE of the success of these contracts. To participate in the development of long-term strategy for the future direction of AWEs Information Services. Resource manager for the Operational Applications team working with suppliers and IS customers. IS Operations Group Resource Manager for Internal (FTE's) and External (Managed Services). Location - Reading area Salary - 58,640 - 75,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Delivers stakeholder needs, understands the Business and Programme requirements and describes how the team's work delivers stakeholder needs. Makes decisions identifies issues, problems and opportunities. Uses data and insights to make pragmatic decisions to meet Application team's objectives. Drives team (internal or external) results, sets challenging objectives for self and team and works to achieve or exceed goals. Shows drive to make a difference to the team, individuals, and the leadership community. Engages and directs people to commit to the work and to the organisation, facilitates and encourages communication both within own team and other teams. Supports people to deliver, effectively allocates responsibility, develops, and motivates the team to deliver. Supports diversity within a team, works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations and backgrounds. Seeks and delivers continuous improvement, guides, influences and directs the team to understand, embrace and deliver change. Delivers objectives through the team, sets individual objectives and provides coaching, resources and feedback to help employees to meet these. Ensures that account is taken of any relevant statutory or external regulations, standards and codes of good practice. Takes accountability for the conduct of all relevant supply contracts. Markets the service and benefits and maintain a positive public relations profile with customers. Provide high quality representation and develops constructive relationships with senior management, external suppliers, competitors and customers. Overall direction is received from the Head of Enterprise Applications; however, a high degree of independent judgment and decision making is required in order to achieve AWE stated objectives. Accountable for the Application services budget (circa. 3M for CY17) including the provisioning of 3rd party support contracts. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide Subject Matter Expert (SME) guidance on functionality of Teamcenter/NX, working with the business to understand their requirements and translate these into technical requirements that can be delivered by the team. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Encourage teams in the implementation of the company/local procedures and systems of work to safeguard people, Quality, Security and the environment including compliance with the requirements of current legislation. Services delivered to agreed Service Level agreements / contracts. Licence compliance against signed / agreed contracts / agreements. Active management and delivery to an agreed budget of circa 3M. Monthly forecasting, reporting and explanation of actuals. Development of teams and individuals. The safety of all staff within the functional area organisation unit. Responsibility for the management and development of Value for Money services. Oversee resourcing of the Operational Applications teams. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: 10+ years of Siemens Teamcenter/NX administration experience in large environments Proficiency in Teamcenter/NX system performance tuning and troubleshooting. Participation in a minimum of 2-3 implementations of Teamcenter/NX systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of Teamcenter/NX systems across multiple technical landscapes. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Mar 25, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The Enterprise Applications team at AWE are looking to hire a Senior Application Manager (Siemens NX/Teamcenter) who will be accountable to the Head of Enterprise Applications for delivering value for money services that meet AWE Business requirements utilising internal and external resources to deliver to agreed Service Levels and assuring that the methodologies around IS Supplier relationships are met. Extract additional value, either in provided services or financially and provide visibility to AWE of the success of these contracts. To participate in the development of long-term strategy for the future direction of AWEs Information Services. Resource manager for the Operational Applications team working with suppliers and IS customers. IS Operations Group Resource Manager for Internal (FTE's) and External (Managed Services). Location - Reading area Salary - 58,640 - 75,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Delivers stakeholder needs, understands the Business and Programme requirements and describes how the team's work delivers stakeholder needs. Makes decisions identifies issues, problems and opportunities. Uses data and insights to make pragmatic decisions to meet Application team's objectives. Drives team (internal or external) results, sets challenging objectives for self and team and works to achieve or exceed goals. Shows drive to make a difference to the team, individuals, and the leadership community. Engages and directs people to commit to the work and to the organisation, facilitates and encourages communication both within own team and other teams. Supports people to deliver, effectively allocates responsibility, develops, and motivates the team to deliver. Supports diversity within a team, works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations and backgrounds. Seeks and delivers continuous improvement, guides, influences and directs the team to understand, embrace and deliver change. Delivers objectives through the team, sets individual objectives and provides coaching, resources and feedback to help employees to meet these. Ensures that account is taken of any relevant statutory or external regulations, standards and codes of good practice. Takes accountability for the conduct of all relevant supply contracts. Markets the service and benefits and maintain a positive public relations profile with customers. Provide high quality representation and develops constructive relationships with senior management, external suppliers, competitors and customers. Overall direction is received from the Head of Enterprise Applications; however, a high degree of independent judgment and decision making is required in order to achieve AWE stated objectives. Accountable for the Application services budget (circa. 3M for CY17) including the provisioning of 3rd party support contracts. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide Subject Matter Expert (SME) guidance on functionality of Teamcenter/NX, working with the business to understand their requirements and translate these into technical requirements that can be delivered by the team. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Encourage teams in the implementation of the company/local procedures and systems of work to safeguard people, Quality, Security and the environment including compliance with the requirements of current legislation. Services delivered to agreed Service Level agreements / contracts. Licence compliance against signed / agreed contracts / agreements. Active management and delivery to an agreed budget of circa 3M. Monthly forecasting, reporting and explanation of actuals. Development of teams and individuals. The safety of all staff within the functional area organisation unit. Responsibility for the management and development of Value for Money services. Oversee resourcing of the Operational Applications teams. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: 10+ years of Siemens Teamcenter/NX administration experience in large environments Proficiency in Teamcenter/NX system performance tuning and troubleshooting. Participation in a minimum of 2-3 implementations of Teamcenter/NX systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of Teamcenter/NX systems across multiple technical landscapes. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
WHAT WE DO At Goldman Sachs, our Engineers don't just make things - we make things possible. We change the world by connecting people and capital with ideas and solve the most challenging and pressing engineering problems for our clients. Our engineering teams build scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Engineering, which is comprised of our Technology Division and global strategist groups, is at the critical center of our business. Our dynamic environment requires innovative strategic thinking. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. The Role Transaction Banking: Transaction Banking, a business unit within Platform Solutions, aims to provide comprehensive cash management solutions for corporations. Transaction Banking combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide the best client experience. Through the use of modern technologies centered on data and analytics, we provide customers with powerful tools that are grounded in value, transparency and simplicity to improve cash flow management efficiency. The Team: Financial Risk Engineering is a global team with presence in New York, London, Bengaluru and Dallas. We are responsible for the technical design and development of systems that protect the firm and our clients from Financial Crime including real time Fraud prevention and compliance with global Sanctions and regulatory requirements, using existing and emerging technologies. The Role: In this role you will be responsible for leading the team in London. As a Senior Developer / Architect you will be expected to drive the design of critical components and shape our strategic vision for a variety of next-gen platforms that will protect the firm and our clients from Financial Crime, focusing on code quality, automation and testability. You will have the opportunity to understand our product roadmap and contribute to building an engineering culture within our global team. You will be responsible for mentoring and developing junior talent. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life-cycle and closely collaborate with product owners, business and operations users. You must have a proficient understanding of software development concepts. A good understanding of the Cloud and Container concepts is a plus. You will also be responsible to develop easy to support software and liaise with our SRE team to factor in their requirements. We are looking for someone with lots of energy that enjoys engineering challenges and has a passion to deliver high quality technology solutions and is able to operate in a highly fluid, rapidly changing environment. RESPONSIBILITIES AND QUALIFICATIONS HOW YOU WILL FULFILL YOUR POTENTIAL Develop full stack applications with due consideration to security, design, validation and SDLC framework Contribute to shaping the strategic vision of our Fraud screening platform involving data streaming and machine learning technologies Collaborate with product managers, business operations, engineers to define product requirements and objectives Participate in system design consulting, platform management Develop resilient, scalable and secure modules using cloud native services Manage multiple tasks and use sound judgment when prioritizing Update and maintain documentation for team processes, best practices and software runbooks Must be passionate about technology and engineering Exceptional analytical skills and ability to apply knowledge and experience in decision-making to arrive at creative and commercial solutions BASIC QUALIFICATIONS Minimum 7 years of relevant professional experience using a modern programming language (preferably Java) Proven ability to lead engineering teams and deliver complex products with multiple stakeholders Prior experience with working on high availability, mission critical systems BS degree in Computer Science or related technical field involving programming or systems engineering. Proficiency in development with Java, springboot, REST APIs Experience with microservice architectures (SOA) Experience engineering solutions with distributed tracing, Performance testing, Authentication, Authorization Proficiency with algorithms, data structures and software design Experience with UNIX operating systems internals, infrastructure as code-Terraform and networking Proven to work independently in a fast paced and often multi-direction work environment Team oriented, strong interpersonal and communication skills PREFERRED QUALIFICATIONS Experience with development and design of distributed systems Experience in financial services specifically corporate cash management desirable Experience with AWS services - Amazon MSK/Apache kafka, ECS, S3, IAM, AWS XRay Basic knowledge of data science and machine learning is preferable but not essential ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Mar 25, 2024
Full time
WHAT WE DO At Goldman Sachs, our Engineers don't just make things - we make things possible. We change the world by connecting people and capital with ideas and solve the most challenging and pressing engineering problems for our clients. Our engineering teams build scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Engineering, which is comprised of our Technology Division and global strategist groups, is at the critical center of our business. Our dynamic environment requires innovative strategic thinking. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. The Role Transaction Banking: Transaction Banking, a business unit within Platform Solutions, aims to provide comprehensive cash management solutions for corporations. Transaction Banking combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide the best client experience. Through the use of modern technologies centered on data and analytics, we provide customers with powerful tools that are grounded in value, transparency and simplicity to improve cash flow management efficiency. The Team: Financial Risk Engineering is a global team with presence in New York, London, Bengaluru and Dallas. We are responsible for the technical design and development of systems that protect the firm and our clients from Financial Crime including real time Fraud prevention and compliance with global Sanctions and regulatory requirements, using existing and emerging technologies. The Role: In this role you will be responsible for leading the team in London. As a Senior Developer / Architect you will be expected to drive the design of critical components and shape our strategic vision for a variety of next-gen platforms that will protect the firm and our clients from Financial Crime, focusing on code quality, automation and testability. You will have the opportunity to understand our product roadmap and contribute to building an engineering culture within our global team. You will be responsible for mentoring and developing junior talent. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life-cycle and closely collaborate with product owners, business and operations users. You must have a proficient understanding of software development concepts. A good understanding of the Cloud and Container concepts is a plus. You will also be responsible to develop easy to support software and liaise with our SRE team to factor in their requirements. We are looking for someone with lots of energy that enjoys engineering challenges and has a passion to deliver high quality technology solutions and is able to operate in a highly fluid, rapidly changing environment. RESPONSIBILITIES AND QUALIFICATIONS HOW YOU WILL FULFILL YOUR POTENTIAL Develop full stack applications with due consideration to security, design, validation and SDLC framework Contribute to shaping the strategic vision of our Fraud screening platform involving data streaming and machine learning technologies Collaborate with product managers, business operations, engineers to define product requirements and objectives Participate in system design consulting, platform management Develop resilient, scalable and secure modules using cloud native services Manage multiple tasks and use sound judgment when prioritizing Update and maintain documentation for team processes, best practices and software runbooks Must be passionate about technology and engineering Exceptional analytical skills and ability to apply knowledge and experience in decision-making to arrive at creative and commercial solutions BASIC QUALIFICATIONS Minimum 7 years of relevant professional experience using a modern programming language (preferably Java) Proven ability to lead engineering teams and deliver complex products with multiple stakeholders Prior experience with working on high availability, mission critical systems BS degree in Computer Science or related technical field involving programming or systems engineering. Proficiency in development with Java, springboot, REST APIs Experience with microservice architectures (SOA) Experience engineering solutions with distributed tracing, Performance testing, Authentication, Authorization Proficiency with algorithms, data structures and software design Experience with UNIX operating systems internals, infrastructure as code-Terraform and networking Proven to work independently in a fast paced and often multi-direction work environment Team oriented, strong interpersonal and communication skills PREFERRED QUALIFICATIONS Experience with development and design of distributed systems Experience in financial services specifically corporate cash management desirable Experience with AWS services - Amazon MSK/Apache kafka, ECS, S3, IAM, AWS XRay Basic knowledge of data science and machine learning is preferable but not essential ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity