Our client is a well-established and successful company. They are looking for a Mobile Field Service Engineer (FLT and Material Handling Equipment repairs) to travel to their customers sites around the UK, to carry out repairs and maintain a variety of Forklift Trucks / FLT s / MHE / Material Handling Equipment that have been hired out by the company. Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. This role would suit someone with previous experience as a Field Service Engineer / Forklift Truck Technician / FLT Engineer / similar role where Fork Lift Trucks and other Material Handling Equipment is repaired and serviced. This role would also suit a HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter. Your role will be to provide a professional, efficient & responsive service support to customers by means of maintaining and repairing materials handling equipment to the highest standard. You will always ensure you provide value for money for both the customer and the company. Standard hours of work: Monday to Friday, 8:00am-5:00pm (40 hours a week). Salary between £32,000 to £34,000 dependent on experience) + Overtime + Company Van + Bonus (On average, total salary equates to approximately £45k p/a plus attractive pension scheme) You will be paid an hourly rate field service from leaving home to returning home (Door to door). There is also a 24 hour call out rota. You will be on 24 hour call for 7 days. This will usually be every 7- 8 weeks. This is a voluntary option, and is financially rewarded. Overtime : Overtime is available depending on workload, paid at time and half of the normal hourly rate. Saturday AM work also available at time and a half (not compulsory). Incentive : Take half an hour lunch instead of a full hour, this counts as 30 minutes overtime at time and a half when done. Transport and Location : You will be based from home, with some travel to the local depot to collect supplies. You will be provided with a fully stocked service van. You will be expected to have your own personal tools, however jacks, slings, power tools, and drive sockets are provided as well as any specialist tools by the company. The van will be based at engineers home they are given the option to opt in or out of personal use following government guidelines. Responsibilities: • To undertake the repair & maintenance of customer owned & fleet trucks on customers sites. • Carry out fault diagnosis to identify reported breakdowns. • Repair of equipment wherever possible as a first-time fix. • Ensure all damage and faults are highlighted to customers and recorded accurately on appropriate documentation. • Obtain purchase order numbers as per procedure. • Ensure a value for money service is provided and the recommendations are a fair assessment of the repair required. • Perform cost effective repairs on rental equipment or all-inclusive contracts to ensure maximum profitability and return. • To accurately complete all paperwork required within the role, servicing sheets, breakdown reports, accident reports, timesheets, quotes etc in a timely fashion. • To work closely with sales team, informing them of any potential leads. • To ensure service van is kept clean & tidy, and van stock is maintained and profiled to customer base. • Maintain Company image, department efficiency and first-time fix rate. • Ensure necessary replacement parts and spares for stock are ordered promptly. • Ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately. • Quality of workmanship is maintained at the prescribed level and risk of personal or third-party injury is minimised. Requirements: Experience of repairing and maintaining either Forklift Trucks / FLT s / Plant Vehicles / Material Handling Vehicles / HGV's / Similar vehicles Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. If needed, training will be given on-site.
Apr 16, 2024
Full time
Our client is a well-established and successful company. They are looking for a Mobile Field Service Engineer (FLT and Material Handling Equipment repairs) to travel to their customers sites around the UK, to carry out repairs and maintain a variety of Forklift Trucks / FLT s / MHE / Material Handling Equipment that have been hired out by the company. Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. This role would suit someone with previous experience as a Field Service Engineer / Forklift Truck Technician / FLT Engineer / similar role where Fork Lift Trucks and other Material Handling Equipment is repaired and serviced. This role would also suit a HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter. Your role will be to provide a professional, efficient & responsive service support to customers by means of maintaining and repairing materials handling equipment to the highest standard. You will always ensure you provide value for money for both the customer and the company. Standard hours of work: Monday to Friday, 8:00am-5:00pm (40 hours a week). Salary between £32,000 to £34,000 dependent on experience) + Overtime + Company Van + Bonus (On average, total salary equates to approximately £45k p/a plus attractive pension scheme) You will be paid an hourly rate field service from leaving home to returning home (Door to door). There is also a 24 hour call out rota. You will be on 24 hour call for 7 days. This will usually be every 7- 8 weeks. This is a voluntary option, and is financially rewarded. Overtime : Overtime is available depending on workload, paid at time and half of the normal hourly rate. Saturday AM work also available at time and a half (not compulsory). Incentive : Take half an hour lunch instead of a full hour, this counts as 30 minutes overtime at time and a half when done. Transport and Location : You will be based from home, with some travel to the local depot to collect supplies. You will be provided with a fully stocked service van. You will be expected to have your own personal tools, however jacks, slings, power tools, and drive sockets are provided as well as any specialist tools by the company. The van will be based at engineers home they are given the option to opt in or out of personal use following government guidelines. Responsibilities: • To undertake the repair & maintenance of customer owned & fleet trucks on customers sites. • Carry out fault diagnosis to identify reported breakdowns. • Repair of equipment wherever possible as a first-time fix. • Ensure all damage and faults are highlighted to customers and recorded accurately on appropriate documentation. • Obtain purchase order numbers as per procedure. • Ensure a value for money service is provided and the recommendations are a fair assessment of the repair required. • Perform cost effective repairs on rental equipment or all-inclusive contracts to ensure maximum profitability and return. • To accurately complete all paperwork required within the role, servicing sheets, breakdown reports, accident reports, timesheets, quotes etc in a timely fashion. • To work closely with sales team, informing them of any potential leads. • To ensure service van is kept clean & tidy, and van stock is maintained and profiled to customer base. • Maintain Company image, department efficiency and first-time fix rate. • Ensure necessary replacement parts and spares for stock are ordered promptly. • Ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately. • Quality of workmanship is maintained at the prescribed level and risk of personal or third-party injury is minimised. Requirements: Experience of repairing and maintaining either Forklift Trucks / FLT s / Plant Vehicles / Material Handling Vehicles / HGV's / Similar vehicles Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. If needed, training will be given on-site.
Our client is a well-established and successful company. They are looking for a Mobile Field Service Engineer (FLT and Material Handling Equipment repairs) to travel to their customers sites around the UK, to carry out repairs and maintain a variety of Forklift Trucks / FLT s / MHE / Material Handling Equipment that have been hired out by the company. Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. This role would suit someone with previous experience as a Field Service Engineer / Forklift Truck Technician / FLT Engineer / similar role where Fork Lift Trucks and other Material Handling Equipment is repaired and serviced. This role would also suit a HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter. Your role will be to provide a professional, efficient & responsive service support to customers by means of maintaining and repairing materials handling equipment to the highest standard. You will always ensure you provide value for money for both the customer and the company. Standard hours of work: Monday to Friday, 8:00am-5:00pm (40 hours a week). Salary between £32,000 to £34,000 dependent on experience) + Overtime + Company Van + Bonus (On average, total salary equates to approximately £45k p/a plus attractive pension scheme) You will be paid an hourly rate field service from leaving home to returning home (Door to door). There is also a 24 hour call out rota. You will be on 24 hour call for 7 days. This will usually be every 7- 8 weeks. This is a voluntary option, and is financially rewarded. Overtime : Overtime is available depending on workload, paid at time and half of the normal hourly rate. Saturday AM work also available at time and a half (not compulsory). Incentive : Take half an hour lunch instead of a full hour, this counts as 30 minutes overtime at time and a half when done. Transport and Location : You will be based from home, with some travel to the local depot to collect supplies. You will be provided with a fully stocked service van. You will be expected to have your own personal tools, however jacks, slings, power tools, and drive sockets are provided as well as any specialist tools by the company. The van will be based at engineers home they are given the option to opt in or out of personal use following government guidelines. Responsibilities: • To undertake the repair & maintenance of customer owned & fleet trucks on customers sites. • Carry out fault diagnosis to identify reported breakdowns. • Repair of equipment wherever possible as a first-time fix. • Ensure all damage and faults are highlighted to customers and recorded accurately on appropriate documentation. • Obtain purchase order numbers as per procedure. • Ensure a value for money service is provided and the recommendations are a fair assessment of the repair required. • Perform cost effective repairs on rental equipment or all-inclusive contracts to ensure maximum profitability and return. • To accurately complete all paperwork required within the role, servicing sheets, breakdown reports, accident reports, timesheets, quotes etc in a timely fashion. • To work closely with sales team, informing them of any potential leads. • To ensure service van is kept clean & tidy, and van stock is maintained and profiled to customer base. • Maintain Company image, department efficiency and first-time fix rate. • Ensure necessary replacement parts and spares for stock are ordered promptly. • Ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately. • Quality of workmanship is maintained at the prescribed level and risk of personal or third-party injury is minimised. Requirements: Experience of repairing and maintaining either Forklift Trucks / FLT s / Plant Vehicles / Material Handling Vehicles / HGV's / Similar vehicles Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. If needed, training will be given on-site.
Apr 15, 2024
Full time
Our client is a well-established and successful company. They are looking for a Mobile Field Service Engineer (FLT and Material Handling Equipment repairs) to travel to their customers sites around the UK, to carry out repairs and maintain a variety of Forklift Trucks / FLT s / MHE / Material Handling Equipment that have been hired out by the company. Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. This role would suit someone with previous experience as a Field Service Engineer / Forklift Truck Technician / FLT Engineer / similar role where Fork Lift Trucks and other Material Handling Equipment is repaired and serviced. This role would also suit a HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter. Your role will be to provide a professional, efficient & responsive service support to customers by means of maintaining and repairing materials handling equipment to the highest standard. You will always ensure you provide value for money for both the customer and the company. Standard hours of work: Monday to Friday, 8:00am-5:00pm (40 hours a week). Salary between £32,000 to £34,000 dependent on experience) + Overtime + Company Van + Bonus (On average, total salary equates to approximately £45k p/a plus attractive pension scheme) You will be paid an hourly rate field service from leaving home to returning home (Door to door). There is also a 24 hour call out rota. You will be on 24 hour call for 7 days. This will usually be every 7- 8 weeks. This is a voluntary option, and is financially rewarded. Overtime : Overtime is available depending on workload, paid at time and half of the normal hourly rate. Saturday AM work also available at time and a half (not compulsory). Incentive : Take half an hour lunch instead of a full hour, this counts as 30 minutes overtime at time and a half when done. Transport and Location : You will be based from home, with some travel to the local depot to collect supplies. You will be provided with a fully stocked service van. You will be expected to have your own personal tools, however jacks, slings, power tools, and drive sockets are provided as well as any specialist tools by the company. The van will be based at engineers home they are given the option to opt in or out of personal use following government guidelines. Responsibilities: • To undertake the repair & maintenance of customer owned & fleet trucks on customers sites. • Carry out fault diagnosis to identify reported breakdowns. • Repair of equipment wherever possible as a first-time fix. • Ensure all damage and faults are highlighted to customers and recorded accurately on appropriate documentation. • Obtain purchase order numbers as per procedure. • Ensure a value for money service is provided and the recommendations are a fair assessment of the repair required. • Perform cost effective repairs on rental equipment or all-inclusive contracts to ensure maximum profitability and return. • To accurately complete all paperwork required within the role, servicing sheets, breakdown reports, accident reports, timesheets, quotes etc in a timely fashion. • To work closely with sales team, informing them of any potential leads. • To ensure service van is kept clean & tidy, and van stock is maintained and profiled to customer base. • Maintain Company image, department efficiency and first-time fix rate. • Ensure necessary replacement parts and spares for stock are ordered promptly. • Ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately. • Quality of workmanship is maintained at the prescribed level and risk of personal or third-party injury is minimised. Requirements: Experience of repairing and maintaining either Forklift Trucks / FLT s / Plant Vehicles / Material Handling Vehicles / HGV's / Similar vehicles Ideally you will have at least a Level 4 Technician qualification/apprenticeship in the Forklift, HGV, or Automotive industry. Experienced Technicians / Engineers will also be considered. If needed, training will be given on-site.
Multi-Skilled Shift Engineer Haverhill, Suffolk £45,000-£50,000 + Overtime Monday-Friday 6am-2pm / 2pm-10pm Benefits:- 25 Days Holiday + Bank Holidays + Your Birthday Off AXA Healthcare Discounts Staff Discounts Platform Our client is a leading food manufacturer, supplying to all the major supermarkets & online food delivery companies. They are looking for a multi-skilled shift engineer to join their close-knit team. Role & Responsibilities: Carry out both electrical & mechanical fault finding & repairs on high-speed food production lines, packaging machinery, automation & control systems & associated equipment Completing structured PPM's Worked on motors, hydraulics, pneumatics, sensors, inverters, gearboxes, drives, bearings PLC - electrical fault finding diagnostics Site services maintenance - boilers, freezers, refrigeration, steam systems, treatment plant Ordering spares & parts Continuous improvement and project work Upkeep of engineering technical documentation Knowledge, Skills & Experience: Be a multi-skilled engineer, open on biased Hold some form of engineering qualifications Beneficial to have 18th Edition Electrical Ideally worked in food manufacturing Minimum of 5 years' experience in some form of manufacturing environment Strong electrical & mechanical fault finding & problem solving skills Must have own transportation to get to site Able to work on own initiative and sometimes unsupervised Dealt with high-speed production lines and machinery PLC - must be able to do electrical fault finding Experience of working in a continuous improvement environment Any experience of installation & commissioning work would be beneficial "To apply please email your CV / resume to ". - Chris Gumm - If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 13, 2024
Full time
Multi-Skilled Shift Engineer Haverhill, Suffolk £45,000-£50,000 + Overtime Monday-Friday 6am-2pm / 2pm-10pm Benefits:- 25 Days Holiday + Bank Holidays + Your Birthday Off AXA Healthcare Discounts Staff Discounts Platform Our client is a leading food manufacturer, supplying to all the major supermarkets & online food delivery companies. They are looking for a multi-skilled shift engineer to join their close-knit team. Role & Responsibilities: Carry out both electrical & mechanical fault finding & repairs on high-speed food production lines, packaging machinery, automation & control systems & associated equipment Completing structured PPM's Worked on motors, hydraulics, pneumatics, sensors, inverters, gearboxes, drives, bearings PLC - electrical fault finding diagnostics Site services maintenance - boilers, freezers, refrigeration, steam systems, treatment plant Ordering spares & parts Continuous improvement and project work Upkeep of engineering technical documentation Knowledge, Skills & Experience: Be a multi-skilled engineer, open on biased Hold some form of engineering qualifications Beneficial to have 18th Edition Electrical Ideally worked in food manufacturing Minimum of 5 years' experience in some form of manufacturing environment Strong electrical & mechanical fault finding & problem solving skills Must have own transportation to get to site Able to work on own initiative and sometimes unsupervised Dealt with high-speed production lines and machinery PLC - must be able to do electrical fault finding Experience of working in a continuous improvement environment Any experience of installation & commissioning work would be beneficial "To apply please email your CV / resume to ". - Chris Gumm - If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aquilo recruitment are working with a market leading manufacturing business to recruit 2x spares administrators to their growing team, the company has excellent progression opporrtunities and a family run culture. These varied roles involve being an ambassador for the Company as a member of the Spares Admin Team. You will promote the business at all times in dealing with both external suppliers and internally as the source of engineer inventory and equipment control. Your communication skills, accuracy and attention to detail will be paramount in this role. Key Accountabilities as a Administrator include: To work within a team to manage inbound and outbound parts administration activity, via electronic media and the telephone. To process customer orders on SAP in an efficient and effective manner Provide an expert inventory monitoring service for the Service function, ensuring the best possible engineers stock accuracy. To demonstrate an excellent knowledge of Parts products in order to drive sales activity and ensure customers expectations are exceeded. Manage engineers van stock requirements and resolve any issues efficiently. Resolve delivery and invoice discrepancies including the processing of subsequent documentation. Assist in managing engineer equipment lifecycle including planning, purchasing, maintenance, calibration and obsolescence. Work with external providers to ensure that equipment is maintained and calibrated efficiently. Maintaining comprehensive asset records to ensure all necessary equipment is recorded and tracked. Assist in the scheduling and management of engineer van audits, including performing audits on new starters and leavers. Provide PPE as required to engineers, including sourcing from agreed suppliers where required. Essential requirements for an Administrator include: Well-practised administrative skills Well proven telephone skills Willingness to undertake both manual and office-based tasks. Good IT knowledge. Experienced team player, but with ability to manage own work. Excellent multi-tasking skills. Time management. Experience of using computer-based systems. The ability to read, understand and process data efficiently and accurately. The ability to work on own initiative. A high standard of numeracy, literacy. Excellent verbal and written communication skills. The ability to work well under pressure. Experience of Engineers technical equipment including Gas Analysers, Manometers etc would be highly advantageous but not essential. Experience of SAP and Microsoft Office Applications would be an advantage, although training will be provided to the successful candidate. Full clean driving licence would be beneficial. Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.
Apr 12, 2024
Full time
Aquilo recruitment are working with a market leading manufacturing business to recruit 2x spares administrators to their growing team, the company has excellent progression opporrtunities and a family run culture. These varied roles involve being an ambassador for the Company as a member of the Spares Admin Team. You will promote the business at all times in dealing with both external suppliers and internally as the source of engineer inventory and equipment control. Your communication skills, accuracy and attention to detail will be paramount in this role. Key Accountabilities as a Administrator include: To work within a team to manage inbound and outbound parts administration activity, via electronic media and the telephone. To process customer orders on SAP in an efficient and effective manner Provide an expert inventory monitoring service for the Service function, ensuring the best possible engineers stock accuracy. To demonstrate an excellent knowledge of Parts products in order to drive sales activity and ensure customers expectations are exceeded. Manage engineers van stock requirements and resolve any issues efficiently. Resolve delivery and invoice discrepancies including the processing of subsequent documentation. Assist in managing engineer equipment lifecycle including planning, purchasing, maintenance, calibration and obsolescence. Work with external providers to ensure that equipment is maintained and calibrated efficiently. Maintaining comprehensive asset records to ensure all necessary equipment is recorded and tracked. Assist in the scheduling and management of engineer van audits, including performing audits on new starters and leavers. Provide PPE as required to engineers, including sourcing from agreed suppliers where required. Essential requirements for an Administrator include: Well-practised administrative skills Well proven telephone skills Willingness to undertake both manual and office-based tasks. Good IT knowledge. Experienced team player, but with ability to manage own work. Excellent multi-tasking skills. Time management. Experience of using computer-based systems. The ability to read, understand and process data efficiently and accurately. The ability to work on own initiative. A high standard of numeracy, literacy. Excellent verbal and written communication skills. The ability to work well under pressure. Experience of Engineers technical equipment including Gas Analysers, Manometers etc would be highly advantageous but not essential. Experience of SAP and Microsoft Office Applications would be an advantage, although training will be provided to the successful candidate. Full clean driving licence would be beneficial. Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.
Aquilo recruitment are working with a market leading manufacturing business to recruit 2x spares administrators to their growing team, the company has excellent progression opporrtunities and a family run culture. These varied roles involve being an ambassador for the Company as a member of the Spares Admin Team. You will promote the business at all times in dealing with both external suppliers and internally as the source of engineer inventory and equipment control. Your communication skills, accuracy and attention to detail will be paramount in this role. Key Accountabilities as a Spares Administrator include: To work within a team to manage inbound and outbound parts administration activity, via electronic media and the telephone. To process customer orders on SAP in an efficient and effective manner Provide an expert inventory monitoring service for the Service function, ensuring the best possible engineers stock accuracy. To demonstrate an excellent knowledge of Parts products in order to drive sales activity and ensure customers expectations are exceeded. Manage engineers van stock requirements and resolve any issues efficiently. Resolve delivery and invoice discrepancies including the processing of subsequent documentation. Assist in managing engineer equipment lifecycle including planning, purchasing, maintenance, calibration and obsolescence. Work with external providers to ensure that equipment is maintained and calibrated efficiently. Maintaining comprehensive asset records to ensure all necessary equipment is recorded and tracked. Assist in the scheduling and management of engineer van audits, including performing audits on new starters and leavers. Provide PPE as required to engineers, including sourcing from agreed suppliers where required. Essential requirements for a Spares Administrator include: Well-practised administrative skills Well proven telephone skills Willingness to undertake both manual and office-based tasks. Good IT knowledge. Experienced team player, but with ability to manage own work. Excellent multi-tasking skills. Time management. Experience of using computer-based systems. The ability to read, understand and process data efficiently and accurately. The ability to work on own initiative. A high standard of numeracy, literacy. Excellent verbal and written communication skills. The ability to work well under pressure. Experience of Engineers technical equipment including Gas Analysers, Manometers etc would be highly advantageous but not essential. Experience of SAP and Microsoft Office Applications would be an advantage, although training will be provided to the successful candidate. Full clean driving licence would be beneficial. Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.
Apr 12, 2024
Full time
Aquilo recruitment are working with a market leading manufacturing business to recruit 2x spares administrators to their growing team, the company has excellent progression opporrtunities and a family run culture. These varied roles involve being an ambassador for the Company as a member of the Spares Admin Team. You will promote the business at all times in dealing with both external suppliers and internally as the source of engineer inventory and equipment control. Your communication skills, accuracy and attention to detail will be paramount in this role. Key Accountabilities as a Spares Administrator include: To work within a team to manage inbound and outbound parts administration activity, via electronic media and the telephone. To process customer orders on SAP in an efficient and effective manner Provide an expert inventory monitoring service for the Service function, ensuring the best possible engineers stock accuracy. To demonstrate an excellent knowledge of Parts products in order to drive sales activity and ensure customers expectations are exceeded. Manage engineers van stock requirements and resolve any issues efficiently. Resolve delivery and invoice discrepancies including the processing of subsequent documentation. Assist in managing engineer equipment lifecycle including planning, purchasing, maintenance, calibration and obsolescence. Work with external providers to ensure that equipment is maintained and calibrated efficiently. Maintaining comprehensive asset records to ensure all necessary equipment is recorded and tracked. Assist in the scheduling and management of engineer van audits, including performing audits on new starters and leavers. Provide PPE as required to engineers, including sourcing from agreed suppliers where required. Essential requirements for a Spares Administrator include: Well-practised administrative skills Well proven telephone skills Willingness to undertake both manual and office-based tasks. Good IT knowledge. Experienced team player, but with ability to manage own work. Excellent multi-tasking skills. Time management. Experience of using computer-based systems. The ability to read, understand and process data efficiently and accurately. The ability to work on own initiative. A high standard of numeracy, literacy. Excellent verbal and written communication skills. The ability to work well under pressure. Experience of Engineers technical equipment including Gas Analysers, Manometers etc would be highly advantageous but not essential. Experience of SAP and Microsoft Office Applications would be an advantage, although training will be provided to the successful candidate. Full clean driving licence would be beneficial. Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.
Parts Advisor Full time, Permanent Kings Lynn £Competitive + Excellent benefits Great opportunity working for a fantastic company with great benefits! In a nutshell Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion. Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication. The ideal candidate will have a strong customer service background with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage but not essential. What's involved for the Parts Advisor Deal with incoming calls and email enquiries Check stock availability Log order details Organise collections and returns Provide quotations Upload invoices Raise credits Chase back orders General Ad hoc duties What you'll need Strong customer service background Excellent communication skills Parts or spares service background advantageous but not essential Detail orientated Confident manner Ability to prioritise workloads Competent user on Microsoft Office Benefits include Competitive salary Excellent office working environment Excellent company pension scheme up to 18% Healthcare scheme Life Insurance 25 days + 8 bank holidays Free parking Employee development programme This is a Full time, permanent Parts Advisor role, working Monday to Friday, 8:30am - 5pm. Should this Parts Advisor position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd. Applications from outside the UK will not be considered. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing.
Apr 12, 2024
Full time
Parts Advisor Full time, Permanent Kings Lynn £Competitive + Excellent benefits Great opportunity working for a fantastic company with great benefits! In a nutshell Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion. Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication. The ideal candidate will have a strong customer service background with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage but not essential. What's involved for the Parts Advisor Deal with incoming calls and email enquiries Check stock availability Log order details Organise collections and returns Provide quotations Upload invoices Raise credits Chase back orders General Ad hoc duties What you'll need Strong customer service background Excellent communication skills Parts or spares service background advantageous but not essential Detail orientated Confident manner Ability to prioritise workloads Competent user on Microsoft Office Benefits include Competitive salary Excellent office working environment Excellent company pension scheme up to 18% Healthcare scheme Life Insurance 25 days + 8 bank holidays Free parking Employee development programme This is a Full time, permanent Parts Advisor role, working Monday to Friday, 8:30am - 5pm. Should this Parts Advisor position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd. Applications from outside the UK will not be considered. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing.
Spares Administrator The role involves dealing with customer enquiries specifically for spare parts. The candidate will provide clerical services for the preparation of quotations, receiving and processing orders, tracking parts availability and dealing with a high volume of telephone calls from our customer base, providing where appropriate, part identification as well as undertaking general administration duties. The role requires excellent telephone and IT skills, together with the ability to organise a busy workload. A positive attitude, the ability to cope with change and willingness to learn new skills and become familiar with the Company's product portfolio are also essential. Duties: 1. Customer Management Activity To be part of the Spares Team for the administration of the clerical services of the heating spares business this will include, but is not necessarily limited to: The preparation of quotations (including costing and pricing of non stocked items) and any resulting correspondence.Receiving and processing orders, arranging for packaging and alternative delivery as may be necessary.Maintenance of records of quotations, orders, chasing shortages, updating spreadsheets and logging KPIs.Be instrumental in enhancing processes where appropriate, as may from time to time be employed in conjunction with the Team Leader.Adding new items to spares lists, dealing with customer returns, investigating queries and processing credits as required.Be able to converse by telephone and correspondence regarding various aspects of the spares business, requiring a sound knowledge and understanding of the business's product range.Expected to work without direct supervision but will have continuous interface with the Team Leader.Dialogue with customers, often over the timing of spare part deliveries within sensitive breakdown areas (e.g. hospitals) and subsequent negotiation and re-arrangement of the same.2. In-company Liaison - Internal: Service Engineers, sub contractors and all other levels of employees, including senior managers, Service Team, Warehouse, Buying, Product Management, Accounts and Sales teams. - External: Continuous contact with customers and end users to meet clients' needs for spares requirements. Person Specification - Personal Profiles and Competencies: Essential skills/experience: Education: GCSE standard grade C or above, or equivalent Maths and English.Literacy: Excellent command of written/spoken English.I.T. literate, proficient in Microsoft Office.Customer service experience, in an environment of high volume of telephone calls.Good time management.Ability and aptitude to work outside immediate role to meet team and customer requirements.Ability to manage high pressure and workload, particularly during the "heating season".Willingness and ability to spend a significant proportion of the day answering and making telephone calls, whilst maintaining a professional manner.Ability to negotiate with people with tact and discretion, leaving the customer satisfied with the outcome, whilst maintaining company policies regarding account and commercial trading requirements.Good communicator - able to listen and transmit effectively.Able to remain calm whilst having to continuously re-prioritise tasks. Desirable skills/experience: Component salesExperience of using SAP, (training will be provided).Experience of using CRM systems, (training will be provided).Knowledge of commercial heating systems and/or commercial boiler products/parts thereof (training will be provided).Product Knowledge: Comprehensive knowledge of the Company's products, both current and obsolete range, including some basic technical application knowledge. Training will be provided.Spare parts knowledge. Training will be provided.Monday to Thursday - 8.30am to 17.00 (45 mins lunch) Friday 8.30am - 16.00 (one hour lunch) 37.5 hours a week. Hybrid Salary £25,000 Benefits: Holidays: 25 days and 8 Bank holidays per annum Free car parking Group pension scheme Tea / Coffee etc provided Hybrid working (non-contractual) typically 3 days in the office 2 WFH - if desired. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 11, 2024
Full time
Spares Administrator The role involves dealing with customer enquiries specifically for spare parts. The candidate will provide clerical services for the preparation of quotations, receiving and processing orders, tracking parts availability and dealing with a high volume of telephone calls from our customer base, providing where appropriate, part identification as well as undertaking general administration duties. The role requires excellent telephone and IT skills, together with the ability to organise a busy workload. A positive attitude, the ability to cope with change and willingness to learn new skills and become familiar with the Company's product portfolio are also essential. Duties: 1. Customer Management Activity To be part of the Spares Team for the administration of the clerical services of the heating spares business this will include, but is not necessarily limited to: The preparation of quotations (including costing and pricing of non stocked items) and any resulting correspondence.Receiving and processing orders, arranging for packaging and alternative delivery as may be necessary.Maintenance of records of quotations, orders, chasing shortages, updating spreadsheets and logging KPIs.Be instrumental in enhancing processes where appropriate, as may from time to time be employed in conjunction with the Team Leader.Adding new items to spares lists, dealing with customer returns, investigating queries and processing credits as required.Be able to converse by telephone and correspondence regarding various aspects of the spares business, requiring a sound knowledge and understanding of the business's product range.Expected to work without direct supervision but will have continuous interface with the Team Leader.Dialogue with customers, often over the timing of spare part deliveries within sensitive breakdown areas (e.g. hospitals) and subsequent negotiation and re-arrangement of the same.2. In-company Liaison - Internal: Service Engineers, sub contractors and all other levels of employees, including senior managers, Service Team, Warehouse, Buying, Product Management, Accounts and Sales teams. - External: Continuous contact with customers and end users to meet clients' needs for spares requirements. Person Specification - Personal Profiles and Competencies: Essential skills/experience: Education: GCSE standard grade C or above, or equivalent Maths and English.Literacy: Excellent command of written/spoken English.I.T. literate, proficient in Microsoft Office.Customer service experience, in an environment of high volume of telephone calls.Good time management.Ability and aptitude to work outside immediate role to meet team and customer requirements.Ability to manage high pressure and workload, particularly during the "heating season".Willingness and ability to spend a significant proportion of the day answering and making telephone calls, whilst maintaining a professional manner.Ability to negotiate with people with tact and discretion, leaving the customer satisfied with the outcome, whilst maintaining company policies regarding account and commercial trading requirements.Good communicator - able to listen and transmit effectively.Able to remain calm whilst having to continuously re-prioritise tasks. Desirable skills/experience: Component salesExperience of using SAP, (training will be provided).Experience of using CRM systems, (training will be provided).Knowledge of commercial heating systems and/or commercial boiler products/parts thereof (training will be provided).Product Knowledge: Comprehensive knowledge of the Company's products, both current and obsolete range, including some basic technical application knowledge. Training will be provided.Spare parts knowledge. Training will be provided.Monday to Thursday - 8.30am to 17.00 (45 mins lunch) Friday 8.30am - 16.00 (one hour lunch) 37.5 hours a week. Hybrid Salary £25,000 Benefits: Holidays: 25 days and 8 Bank holidays per annum Free car parking Group pension scheme Tea / Coffee etc provided Hybrid working (non-contractual) typically 3 days in the office 2 WFH - if desired. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #