Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Apr 19, 2024
Full time
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
Apr 19, 2024
Full time
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
Service Administrator (Engineering / Automotive) 23,000- 26,000 + Training + Bonus + Excellent Company Benefits. Commutable from Kilmarnock, Hurlford, Kilmaurs, Dreghorn, Stanecastle, Fenwick, Galston Are you a Service Administrator / Customer Service Advisor looking to work for a well-established business who have a great reputation for looking after their staff, through ongoing training and further development opportunities? On offer is a great opportunity to further your career within a well renowned company, you will be trained to become a Service Administrator all whilst working in a fun, friendly, tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer and client base as well as developing your own skillset through specific industry training. The company are specialists in their field and have an excellent reputation for taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Liase with suppliers, and clients to ensure an efficient day to day running of the business Fast paced varied role, building relationships with customers Full product and industry training will be provided The Person: Customer Service Advisor Engineering / Automotive background would be an advantage Must be able to commute to Kilmarnock Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kyle Sims at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Apr 19, 2024
Full time
Service Administrator (Engineering / Automotive) 23,000- 26,000 + Training + Bonus + Excellent Company Benefits. Commutable from Kilmarnock, Hurlford, Kilmaurs, Dreghorn, Stanecastle, Fenwick, Galston Are you a Service Administrator / Customer Service Advisor looking to work for a well-established business who have a great reputation for looking after their staff, through ongoing training and further development opportunities? On offer is a great opportunity to further your career within a well renowned company, you will be trained to become a Service Administrator all whilst working in a fun, friendly, tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer and client base as well as developing your own skillset through specific industry training. The company are specialists in their field and have an excellent reputation for taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Liase with suppliers, and clients to ensure an efficient day to day running of the business Fast paced varied role, building relationships with customers Full product and industry training will be provided The Person: Customer Service Advisor Engineering / Automotive background would be an advantage Must be able to commute to Kilmarnock Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kyle Sims at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Are you a confident People Advisor or HR Advisor with a good generalist skillset? But, you're proud to say that Employee Relations and getting stuck into complex cases and ER challenges is really your sweet spot? If that sounds like you, then this brand new role could be right up your street. You'll be joining a growing People function, where you can continue to progress your skills and advance your HR career. Salary range is 35-38,000 for this hybrid role, with benefits including EAP, free gym membership, salary sacrifice schemes for bicycles and electric vehicles, and much more! You will be working at offices in Feltham 3 days per week and 2 days working from home - so you should be easily commutable to West London / Middlesex. You'll act as trusted advisor to line managers, providing your expertise and guidance to help them navigate all types of People issues. So it's important that you've got a great technical HR skillset, with experience of project work such as policy design, TUPE, consultations and other change management. If all this sounds like it might be your cup of tea, then go on: click apply right now!
Apr 19, 2024
Full time
Are you a confident People Advisor or HR Advisor with a good generalist skillset? But, you're proud to say that Employee Relations and getting stuck into complex cases and ER challenges is really your sweet spot? If that sounds like you, then this brand new role could be right up your street. You'll be joining a growing People function, where you can continue to progress your skills and advance your HR career. Salary range is 35-38,000 for this hybrid role, with benefits including EAP, free gym membership, salary sacrifice schemes for bicycles and electric vehicles, and much more! You will be working at offices in Feltham 3 days per week and 2 days working from home - so you should be easily commutable to West London / Middlesex. You'll act as trusted advisor to line managers, providing your expertise and guidance to help them navigate all types of People issues. So it's important that you've got a great technical HR skillset, with experience of project work such as policy design, TUPE, consultations and other change management. If all this sounds like it might be your cup of tea, then go on: click apply right now!
WHAT YOU'LL DO Our ambition is to be a best-in-class Digital function and a driving force for digital transformation at BCG. To realize our digital transformation, the need for clear, effective, and engaging communication has never been greater. We are seeking an IT Communications and Engagement Specialist to be a key member of the team, to manage our internal channels and lead on a number of engagement activities, ensuring our IT initiatives and achievements are widely understood and celebrated across the organization. Your key responsibilities will be to: Develop and execute internal communication initiatives that effectively convey the value and impact of our digital agenda and people. Contribute to the IT Change and Communications culture and brand identity program, with a particular focus on talent and recognition. Create engaging content, including articles, newsletters, presentations, and videos, that highlights our IT achievements and ongoing projects. Manage our key communication channels, providing ongoing evaluation and recommendations to improve the audience experience. Organize and coordinate events and forums to foster a sense of community and open dialogue within the IT function. YOU'RE GOOD AT Being proactive, curious and a strong team player. Crafting clear, compelling communications tailored to various internal audiences, promoting transparency and engagement with the IT Function's goals and initiatives. Collaborating with IT leaders and teams to capture and share stories of innovation, success, and lessons learned. Measuring the effectiveness of communication strategies and adjust based on feedback and engagement metrics. Championing a culture of continuous learning and collaboration, encouraging feedback and participation from all levels of the organization. Proven track record in internal communications, corporate communications, or a related field. Exceptional writing, editing, and verbal communication skills, with the ability to distil technical concepts into clear, engaging messages. Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously. Creative thinking and problem-solving abilities, with a passion for storytelling and building community. Experience managing communication channels using content management tools like HubSpot and SharePoint, with a keen eye for design. YOU BRING (EXPERIENCE & QUALIFICATIONS) A bachelor's degree in Communications, Journalism, Marketing, Information Technology, or a related field. 3+ years of experience in an internal communications role, preferably within an IT or technology-focused environment. Experience designing and implementing successful communication and engagement initiatives. Working knowledge of technology and digital communication tools, with a keen interest in the latest digital trends and innovations. Ability to work effectively in a fast-paced, global environment, alongside team members and stakeholders. YOU'LL WORK WITH Innovators, leaders, builders and advisors across the IT Function. As well as our key strategic partners in HR and Finance. The IT Change and Communication team is part of the IT Leadership's Strategy and Transformation team. Join us to lead the way in communicating the transformative impact of IT at BCG, enhancing our culture of innovation, learning and collaboration. If you're a creative and strategic thinker with a passion for engaging others and a deep interest in technology, you'll find a fulfilling career path here with us.
Apr 19, 2024
Full time
WHAT YOU'LL DO Our ambition is to be a best-in-class Digital function and a driving force for digital transformation at BCG. To realize our digital transformation, the need for clear, effective, and engaging communication has never been greater. We are seeking an IT Communications and Engagement Specialist to be a key member of the team, to manage our internal channels and lead on a number of engagement activities, ensuring our IT initiatives and achievements are widely understood and celebrated across the organization. Your key responsibilities will be to: Develop and execute internal communication initiatives that effectively convey the value and impact of our digital agenda and people. Contribute to the IT Change and Communications culture and brand identity program, with a particular focus on talent and recognition. Create engaging content, including articles, newsletters, presentations, and videos, that highlights our IT achievements and ongoing projects. Manage our key communication channels, providing ongoing evaluation and recommendations to improve the audience experience. Organize and coordinate events and forums to foster a sense of community and open dialogue within the IT function. YOU'RE GOOD AT Being proactive, curious and a strong team player. Crafting clear, compelling communications tailored to various internal audiences, promoting transparency and engagement with the IT Function's goals and initiatives. Collaborating with IT leaders and teams to capture and share stories of innovation, success, and lessons learned. Measuring the effectiveness of communication strategies and adjust based on feedback and engagement metrics. Championing a culture of continuous learning and collaboration, encouraging feedback and participation from all levels of the organization. Proven track record in internal communications, corporate communications, or a related field. Exceptional writing, editing, and verbal communication skills, with the ability to distil technical concepts into clear, engaging messages. Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously. Creative thinking and problem-solving abilities, with a passion for storytelling and building community. Experience managing communication channels using content management tools like HubSpot and SharePoint, with a keen eye for design. YOU BRING (EXPERIENCE & QUALIFICATIONS) A bachelor's degree in Communications, Journalism, Marketing, Information Technology, or a related field. 3+ years of experience in an internal communications role, preferably within an IT or technology-focused environment. Experience designing and implementing successful communication and engagement initiatives. Working knowledge of technology and digital communication tools, with a keen interest in the latest digital trends and innovations. Ability to work effectively in a fast-paced, global environment, alongside team members and stakeholders. YOU'LL WORK WITH Innovators, leaders, builders and advisors across the IT Function. As well as our key strategic partners in HR and Finance. The IT Change and Communication team is part of the IT Leadership's Strategy and Transformation team. Join us to lead the way in communicating the transformative impact of IT at BCG, enhancing our culture of innovation, learning and collaboration. If you're a creative and strategic thinker with a passion for engaging others and a deep interest in technology, you'll find a fulfilling career path here with us.
The majority of the work requires providing employee relations advice and case handling of case management activities, so the individual would be required to build stakeholder relationships across business areas and across LoS HC /HCOM teams. The technical expertise required for the role is the ability to demonstrate knowledge of key employee relations policies. An ability to interpret employee relations policies in order to offer pragmatic, commercial advice on employee relations matters that enables stakeholders to resolve employee issues Working experience of case management systems is also preferable for recording case management activities (although coaching can be provided, so displaying a willingness to further develop these skills is desirable.) Reporting into the ER Service Delivery Manager, this role will consist of the following key tasks: Responsible for the end to end management of the disciplinary and investigation processes, consisting of: conducting witness interviews, collating investigation findings and producing investigation reports. Supporting disciplinary chairs and employees through investigation and disciplinary procedures. on matters relating to (but not limited to): Timesheet irregularities Mandatory risk management tasks General conduct matters (eg timekeeping, behaviour etc) Data loss/theft Formal performance management and capability matters Offer employee relations advice on health/wellbeing policies and practices. Case handling health and wellbeing cases, including the management of occupational health referrals and income protection benefit activities. Case handing non-complex appeals, e.g. appeals against disciplinary warnings. Offer employee relations advice on employment policies relating to conduct, health/wellbeing, performance, handling informal complaints, and general employee relations queries. e.g special leave Producing high quality documentation including reports, letters, meeting notes etc. Using the Navex case management system to record accurate and timely case updates for management information purposes. Competently handling sensitive HC confidential data to meet GDPR and Data Privacy compliance requirements. Working with the ER Service Delivery team to continuously improve data capture processes and data quality The ideal candidate will have the following attributes: Ability to work effectively under pressure whilst not compromising professional standards Strong communication skills both written and oral A customer-focused mindset Passionate interest in learning new technology and taking personal responsibility to remain curious on advances in new developments. Ability to work with multiple sources of data and assimilate information quickly Excellent attention to detail Can work both independently and as part of a team Remain curious to challenge existing interpretation of employment policies to ensure continuous improvement Proficient demonstration in the use of software applications Ability to work on own initiative with minimal supervision A passion for change and innovation Preferred Knowledge of Navex case management system Knowledge of GDPR and Compliance regulations Knowledge of HC systems Knowledge of digital tools Tableau, Alteryx Knowledge of HC team and xLoS people team structures would be advantageous Strong ability to work in a virtual environment, using Google Hangout/Meet and other tools to stay connected within a team environment
Apr 19, 2024
Full time
The majority of the work requires providing employee relations advice and case handling of case management activities, so the individual would be required to build stakeholder relationships across business areas and across LoS HC /HCOM teams. The technical expertise required for the role is the ability to demonstrate knowledge of key employee relations policies. An ability to interpret employee relations policies in order to offer pragmatic, commercial advice on employee relations matters that enables stakeholders to resolve employee issues Working experience of case management systems is also preferable for recording case management activities (although coaching can be provided, so displaying a willingness to further develop these skills is desirable.) Reporting into the ER Service Delivery Manager, this role will consist of the following key tasks: Responsible for the end to end management of the disciplinary and investigation processes, consisting of: conducting witness interviews, collating investigation findings and producing investigation reports. Supporting disciplinary chairs and employees through investigation and disciplinary procedures. on matters relating to (but not limited to): Timesheet irregularities Mandatory risk management tasks General conduct matters (eg timekeeping, behaviour etc) Data loss/theft Formal performance management and capability matters Offer employee relations advice on health/wellbeing policies and practices. Case handling health and wellbeing cases, including the management of occupational health referrals and income protection benefit activities. Case handing non-complex appeals, e.g. appeals against disciplinary warnings. Offer employee relations advice on employment policies relating to conduct, health/wellbeing, performance, handling informal complaints, and general employee relations queries. e.g special leave Producing high quality documentation including reports, letters, meeting notes etc. Using the Navex case management system to record accurate and timely case updates for management information purposes. Competently handling sensitive HC confidential data to meet GDPR and Data Privacy compliance requirements. Working with the ER Service Delivery team to continuously improve data capture processes and data quality The ideal candidate will have the following attributes: Ability to work effectively under pressure whilst not compromising professional standards Strong communication skills both written and oral A customer-focused mindset Passionate interest in learning new technology and taking personal responsibility to remain curious on advances in new developments. Ability to work with multiple sources of data and assimilate information quickly Excellent attention to detail Can work both independently and as part of a team Remain curious to challenge existing interpretation of employment policies to ensure continuous improvement Proficient demonstration in the use of software applications Ability to work on own initiative with minimal supervision A passion for change and innovation Preferred Knowledge of Navex case management system Knowledge of GDPR and Compliance regulations Knowledge of HC systems Knowledge of digital tools Tableau, Alteryx Knowledge of HC team and xLoS people team structures would be advantageous Strong ability to work in a virtual environment, using Google Hangout/Meet and other tools to stay connected within a team environment
£35000 + benefits + bonuses DOE Abingdon, Oxfordshire, UK (2 days a week on site) Your new company My client is a UK government research entity responsible for the development of fusion energy. It operates as an executive non-departmental public body of the Department for Energy Security and Net Zero. Their role is to research fusion energy and related technologies, with the aim of positioning the UK as a leader in sustainable nuclear energy. The organisation continues to make strides in fusion energy development, aiming to transform this transformative energy technology into a viable source of power. As such, they are seeking an Assistant Procurement Manager to help them on this journey. Your new role In this role, you will be responsible for delivering procurement support across the organisation, providing advice, guidance, and completion of projects and complex tenders for the growing R&D portfolio. You will also provide support and guidance for members of the procurement team, ensuring the delivery of a first-class procurement service. This role involves ensuring compliance with European Commission and UK directives for procurement in the public sector and supporting the organisation in achieving its own milestones. You will negotiate with relevant parties, including external companies, to arrive at appropriate commercial agreements. You provide advice to senior managers on contractual strategies, ranging from traditional contracts to alliances, partnerships, and alternative funding strategies. In addition, you will also contribute to problem-solving and decision-making to develop specification requirements and manage contracts from tender through to closure. This includes evaluating bids, ensuring value for money is always obtained, negotiating appropriate commercial agreements, and resolving claims and disputes. Overall, you will be the port of call for all general support, advice, and coaching/delivery of training on commercial matters whilst contributing to the evolution of the organisation's commercial terms and conditions, policies, and working practices. Finally, you will identify opportunities for improvements and propose solutions to contribute to continuous improvement within the organisation. What you'll need to succeed The ideal candidate is working towards their MCIPS qualification, experienced in public sector procurement, and understands OJEU. You should have a good grasp of procurement categories and strategies, excellent interpersonal skills, commercial acumen, and negotiation skills. You should be a team player with strong communication skills, technically competent, and able to guide others. You should be capable of managing small projects, acting as a specialist advisor, producing reports, and enforcing policies. You should be able to work independently, select professional principles to address situations, and implement solutions. Ideally, you have postgraduate entry level or equivalent experience, may be professionally qualified, and have practical experience in similar roles. You will understand customer and project requirements, be committed to nurturing scientific and technological excellence, open to new ways of working, and enthusiastic about the organisation's mission. You will be a creative problem solver, working at the frontier of knowledge, and challenging the status quo in a safe and inclusive manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 19, 2024
Full time
£35000 + benefits + bonuses DOE Abingdon, Oxfordshire, UK (2 days a week on site) Your new company My client is a UK government research entity responsible for the development of fusion energy. It operates as an executive non-departmental public body of the Department for Energy Security and Net Zero. Their role is to research fusion energy and related technologies, with the aim of positioning the UK as a leader in sustainable nuclear energy. The organisation continues to make strides in fusion energy development, aiming to transform this transformative energy technology into a viable source of power. As such, they are seeking an Assistant Procurement Manager to help them on this journey. Your new role In this role, you will be responsible for delivering procurement support across the organisation, providing advice, guidance, and completion of projects and complex tenders for the growing R&D portfolio. You will also provide support and guidance for members of the procurement team, ensuring the delivery of a first-class procurement service. This role involves ensuring compliance with European Commission and UK directives for procurement in the public sector and supporting the organisation in achieving its own milestones. You will negotiate with relevant parties, including external companies, to arrive at appropriate commercial agreements. You provide advice to senior managers on contractual strategies, ranging from traditional contracts to alliances, partnerships, and alternative funding strategies. In addition, you will also contribute to problem-solving and decision-making to develop specification requirements and manage contracts from tender through to closure. This includes evaluating bids, ensuring value for money is always obtained, negotiating appropriate commercial agreements, and resolving claims and disputes. Overall, you will be the port of call for all general support, advice, and coaching/delivery of training on commercial matters whilst contributing to the evolution of the organisation's commercial terms and conditions, policies, and working practices. Finally, you will identify opportunities for improvements and propose solutions to contribute to continuous improvement within the organisation. What you'll need to succeed The ideal candidate is working towards their MCIPS qualification, experienced in public sector procurement, and understands OJEU. You should have a good grasp of procurement categories and strategies, excellent interpersonal skills, commercial acumen, and negotiation skills. You should be a team player with strong communication skills, technically competent, and able to guide others. You should be capable of managing small projects, acting as a specialist advisor, producing reports, and enforcing policies. You should be able to work independently, select professional principles to address situations, and implement solutions. Ideally, you have postgraduate entry level or equivalent experience, may be professionally qualified, and have practical experience in similar roles. You will understand customer and project requirements, be committed to nurturing scientific and technological excellence, open to new ways of working, and enthusiastic about the organisation's mission. You will be a creative problem solver, working at the frontier of knowledge, and challenging the status quo in a safe and inclusive manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We're looking for an Operations Director to build and lead our company operations. This is a senior leadership role to be based in London and reporting directly to the company CEO.The Operations Director will supervise various operation staffing (HR, finance, Service delivery, customer service, ) and help other department managers to set goals, manage employees, and improve efficiency when needed. Key responsibilities Processes, procedures and policies: Monitor the business procedures according to organisational objectives and apply improvements, by ensuring they are recorded, available and implemented. Legal and Contract Management: Review, approve and manage contracts and other legal documentation related to employees, suppliers and clients. Ensure compliance with applicable laws and work closely with the company's legal advisory firm (when applicable) to fulfil company legal needs (eg: fundraising, employment, etc) and to manage the company IP portfolio. Human Resources Management: Supervise the HR coordinator to ensure HR compliance with labour laws and create a positive work environment. Finance: Work with the Head of Finance to ensure that all the Acurable companies run with legality and conformity to established regulations. Review financial information and adjust operational budgets to promote profitability, and help toIdentifying more cost-efficient ways to do business, setting and executing department and maximise efficiency and productivity through extensive process analysis and interdepartmental collaboration. Service delivery: Oversee the end-to-end process of fulfilling client orders, ensuring efficient contract signing, order processing, procurement, timely shipment, quality assurance, and on-time delivery. Collaborate with sales, production, and logistics teams to meet customer demands, maintain high customer satisfaction levels, and address any order-related issues promptly. Manage and optimise all aspects of Acurable's fulfilment service (send / receive kits to patients). Customer Support: Manage and optimise all aspects of the customer support process for both patients (fulfilment service) and clients (healthcare professionals), including promptly addressing inquiries, resolving issues, and ensuring a seamless customer experience. Quality Assurance and Compliance: Implement and maintain quality control procedures to meet regulatory requirements, ensure compliance with ISO 13485 requirements across all company functions, plan and lead external annual regulatory/compliance audits, Technical file maintenance, postmarket surveillance, and quality management. Public Relationship: collaborating with the PR team to plan and execute publicity campaigns, relationships with media and important influencers. Stakeholder Communication and Reporting: Prepare comprehensive documentation for high-level stakeholders, including materials for board meetings, presentation for strategic partners, KPI, fundraising documentation, reports for awarded grants (eg: Innovate UK). HOW TO APPLY Please send your CV to with the subject "Application - Operations Director", including an introduction about why you want to join our company, why you think you are the right candidate for the position, your salary expectations and current location. You can view our recruitment privacy policy here . Acurable is a fast-growing, venture backed MedTech start-up with offices in London and Seville (and soon in the US). We create accurate and user-friendly wearable medical devices intended to be used by patients at home. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. AcuPebble has won some of the most respected awards in the industry, among them an XPrize, a Med-Tech Innovation Award and a WA4STEAM Award, to name just a few. The technology, our company and team are also frequently featured in national and global media. Recent examples include BBC News, Bloomberg TV, Fox News and Techcrunch. In 2020 our first product, AcuPebble SA100, became the first medical device in the world to obtain the CE mark for the automated diagnosis of obstructive sleep apnoea at home, and a few months later the product gained FDA clearance for home sleep apnoea testing in the US. AcuPebble SA100 is now in use within healthcare organisations across the UK and Europe, and will be launching in the USA in the coming months. At the same time we continue our research to develop new products that will fundamentally improve the lives of millions of people suffering from serious chronic conditions such as COPD, Asthma and Epilepsy. We're a small but fast-growing company with big ambitions (30 people). To achieve them, we're building a team of exceptional people who are inspired by our vision, share our values, and who have the attitude and skills required to help Acurable succeed. In return, we provide a fun, challenging and inspiring work environment where you can make a huge difference to the lives of millions of people worldwide.
Apr 19, 2024
Full time
We're looking for an Operations Director to build and lead our company operations. This is a senior leadership role to be based in London and reporting directly to the company CEO.The Operations Director will supervise various operation staffing (HR, finance, Service delivery, customer service, ) and help other department managers to set goals, manage employees, and improve efficiency when needed. Key responsibilities Processes, procedures and policies: Monitor the business procedures according to organisational objectives and apply improvements, by ensuring they are recorded, available and implemented. Legal and Contract Management: Review, approve and manage contracts and other legal documentation related to employees, suppliers and clients. Ensure compliance with applicable laws and work closely with the company's legal advisory firm (when applicable) to fulfil company legal needs (eg: fundraising, employment, etc) and to manage the company IP portfolio. Human Resources Management: Supervise the HR coordinator to ensure HR compliance with labour laws and create a positive work environment. Finance: Work with the Head of Finance to ensure that all the Acurable companies run with legality and conformity to established regulations. Review financial information and adjust operational budgets to promote profitability, and help toIdentifying more cost-efficient ways to do business, setting and executing department and maximise efficiency and productivity through extensive process analysis and interdepartmental collaboration. Service delivery: Oversee the end-to-end process of fulfilling client orders, ensuring efficient contract signing, order processing, procurement, timely shipment, quality assurance, and on-time delivery. Collaborate with sales, production, and logistics teams to meet customer demands, maintain high customer satisfaction levels, and address any order-related issues promptly. Manage and optimise all aspects of Acurable's fulfilment service (send / receive kits to patients). Customer Support: Manage and optimise all aspects of the customer support process for both patients (fulfilment service) and clients (healthcare professionals), including promptly addressing inquiries, resolving issues, and ensuring a seamless customer experience. Quality Assurance and Compliance: Implement and maintain quality control procedures to meet regulatory requirements, ensure compliance with ISO 13485 requirements across all company functions, plan and lead external annual regulatory/compliance audits, Technical file maintenance, postmarket surveillance, and quality management. Public Relationship: collaborating with the PR team to plan and execute publicity campaigns, relationships with media and important influencers. Stakeholder Communication and Reporting: Prepare comprehensive documentation for high-level stakeholders, including materials for board meetings, presentation for strategic partners, KPI, fundraising documentation, reports for awarded grants (eg: Innovate UK). HOW TO APPLY Please send your CV to with the subject "Application - Operations Director", including an introduction about why you want to join our company, why you think you are the right candidate for the position, your salary expectations and current location. You can view our recruitment privacy policy here . Acurable is a fast-growing, venture backed MedTech start-up with offices in London and Seville (and soon in the US). We create accurate and user-friendly wearable medical devices intended to be used by patients at home. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. AcuPebble has won some of the most respected awards in the industry, among them an XPrize, a Med-Tech Innovation Award and a WA4STEAM Award, to name just a few. The technology, our company and team are also frequently featured in national and global media. Recent examples include BBC News, Bloomberg TV, Fox News and Techcrunch. In 2020 our first product, AcuPebble SA100, became the first medical device in the world to obtain the CE mark for the automated diagnosis of obstructive sleep apnoea at home, and a few months later the product gained FDA clearance for home sleep apnoea testing in the US. AcuPebble SA100 is now in use within healthcare organisations across the UK and Europe, and will be launching in the USA in the coming months. At the same time we continue our research to develop new products that will fundamentally improve the lives of millions of people suffering from serious chronic conditions such as COPD, Asthma and Epilepsy. We're a small but fast-growing company with big ambitions (30 people). To achieve them, we're building a team of exceptional people who are inspired by our vision, share our values, and who have the attitude and skills required to help Acurable succeed. In return, we provide a fun, challenging and inspiring work environment where you can make a huge difference to the lives of millions of people worldwide.
Job Title: People Advisor Location : Manchester Salary: Up to 35,000 pa DOE + Profit Share Annual Bonus Job Type: Permanent, Full Time. Hybrid working role - home being the primary location with some requirements for working from the Greater Manchester offices or occasional client sites FACT3 support SMEs with their Numbers, People and Systems. We create customised solutions which combine onsite and remote support, flexed to a business' needs. Co-Sourcing gives immediate access to basic-to-board expertise across the 3 business critical pillars of Numbers, People and Systems. How we do it: It's not insourcing, it's not outsourcing, it's co-sourcing. Collaborative Resourcing or Co-Sourcing is the blending of a business' internal resources with our external experts working together to create one team achieving the same goals. Our Personality: Switched on, tuned in: From basics to board, our people are commercially minded and highly focused on taking businesses to the next level The Extra Mile, we'll run it willingly. We think smart, roll our sleeves up and get the job done Straight up, straight talking: We bring passion, honesty and integrity; our people speak openly about the ideas they think will assist our clients Our greatest asset? Our People - without them, none of this would be possible Keeping it real: FACT3 means real people working with businesses, making a real difference We are proud of our heritage and People, after two decades of supporting and empowering 100s of businesses, it's hard not to be Role Overview: We are seeking a CIPD or equivalent, qualified People Advisor with at least 3 years' experience as a HR Manager or Advisor to join our growing People Team. Our 200+ clients are ambitious SME's, of all shapes and sizes, in a broad range of industry sectors and at different stages in their business journey, from start up to established. The successful person will work with a small portfolio of clients, acting simultaneously as their "part time" People Advisor, in multiple industries supporting a variety of different business challenges. Alongside delivering the all-important HR advice there is a key element of account management and the opportunity to manage your own relationships with your portfolio of clients. You add value by gaining an in-depth knowledge of our clients' unique businesses and developing strong working relationships with their team. Key Responsibilities: Manage a portfolio of clients and be ultimately responsible for delivering their co-sourcing HR solutions Provide the client with a range of options for dealing with their HR issues. Identify & communicate the potential litigation risks associated with each option Work with the client to produce a clear structured plan of action for their preferred option which delivers the required results within a realistic & achievable timescale Custodian of clients bespoke Employee Guide Manage the creation of HR documents, to support advice including letters, forms, policies & procedures Use a variety of sources to research HR & employment law to ensure that you are providing current & relevant information to clients and remain up to date with legislative changes Occasional on-site assistance to discuss issues & options, attend meetings and carry out project work as requested Abilities, Skills and Experience: The Essentials: CIPD Qualified- minimum level 5 or equivalent Minimum 3 years' experience in a HR Advisor or generalist role Strong technical employment law experience & knowledge Highly organised with an ability to prioritise Excellent communication and interpersonal skills North-West Based The Desirables: CIPD- Level 7 Proven track record of working with SME's Attention to detail Commercially savvy Self-motivated Able to think clearly under pressure Likes to work independently and as part of a team Interpersonal skills and ability to build rapport Ability to manage multiple priorities and adjust quickly to changing priorities Desire to develop others and themselves Strong emotional intelligence Full driving licence with the willingness to travel to clients based throughout the Northwest Total Rewards: 33 Days Holiday Birthday Day Off & Gift Group Life Assurance FactBe Wellness Private Medical Enhanced Family Friendly Company Sick Pay Scheme Cycle to Work Scheme Career Milestone Rewards Charity Champion Events FACT3 Socials Development Opportunities: There are opportunities for personal and professional progression at FACT3. We are keen to develop talent into Portfolio Senior HR Advisor Roles. We do this through our Appraisal process (Fearless Feedback), our FACT3 Academy and sponsorship of professional qualifications. Please click the APPLY button and to submit your CV. Candidates with the relevant experience or job titles of: Employment Advisor, Human Resources Executive, HR Manager, Human Resources Analyst, HR Advisor, may also be considered for this role.
Apr 19, 2024
Full time
Job Title: People Advisor Location : Manchester Salary: Up to 35,000 pa DOE + Profit Share Annual Bonus Job Type: Permanent, Full Time. Hybrid working role - home being the primary location with some requirements for working from the Greater Manchester offices or occasional client sites FACT3 support SMEs with their Numbers, People and Systems. We create customised solutions which combine onsite and remote support, flexed to a business' needs. Co-Sourcing gives immediate access to basic-to-board expertise across the 3 business critical pillars of Numbers, People and Systems. How we do it: It's not insourcing, it's not outsourcing, it's co-sourcing. Collaborative Resourcing or Co-Sourcing is the blending of a business' internal resources with our external experts working together to create one team achieving the same goals. Our Personality: Switched on, tuned in: From basics to board, our people are commercially minded and highly focused on taking businesses to the next level The Extra Mile, we'll run it willingly. We think smart, roll our sleeves up and get the job done Straight up, straight talking: We bring passion, honesty and integrity; our people speak openly about the ideas they think will assist our clients Our greatest asset? Our People - without them, none of this would be possible Keeping it real: FACT3 means real people working with businesses, making a real difference We are proud of our heritage and People, after two decades of supporting and empowering 100s of businesses, it's hard not to be Role Overview: We are seeking a CIPD or equivalent, qualified People Advisor with at least 3 years' experience as a HR Manager or Advisor to join our growing People Team. Our 200+ clients are ambitious SME's, of all shapes and sizes, in a broad range of industry sectors and at different stages in their business journey, from start up to established. The successful person will work with a small portfolio of clients, acting simultaneously as their "part time" People Advisor, in multiple industries supporting a variety of different business challenges. Alongside delivering the all-important HR advice there is a key element of account management and the opportunity to manage your own relationships with your portfolio of clients. You add value by gaining an in-depth knowledge of our clients' unique businesses and developing strong working relationships with their team. Key Responsibilities: Manage a portfolio of clients and be ultimately responsible for delivering their co-sourcing HR solutions Provide the client with a range of options for dealing with their HR issues. Identify & communicate the potential litigation risks associated with each option Work with the client to produce a clear structured plan of action for their preferred option which delivers the required results within a realistic & achievable timescale Custodian of clients bespoke Employee Guide Manage the creation of HR documents, to support advice including letters, forms, policies & procedures Use a variety of sources to research HR & employment law to ensure that you are providing current & relevant information to clients and remain up to date with legislative changes Occasional on-site assistance to discuss issues & options, attend meetings and carry out project work as requested Abilities, Skills and Experience: The Essentials: CIPD Qualified- minimum level 5 or equivalent Minimum 3 years' experience in a HR Advisor or generalist role Strong technical employment law experience & knowledge Highly organised with an ability to prioritise Excellent communication and interpersonal skills North-West Based The Desirables: CIPD- Level 7 Proven track record of working with SME's Attention to detail Commercially savvy Self-motivated Able to think clearly under pressure Likes to work independently and as part of a team Interpersonal skills and ability to build rapport Ability to manage multiple priorities and adjust quickly to changing priorities Desire to develop others and themselves Strong emotional intelligence Full driving licence with the willingness to travel to clients based throughout the Northwest Total Rewards: 33 Days Holiday Birthday Day Off & Gift Group Life Assurance FactBe Wellness Private Medical Enhanced Family Friendly Company Sick Pay Scheme Cycle to Work Scheme Career Milestone Rewards Charity Champion Events FACT3 Socials Development Opportunities: There are opportunities for personal and professional progression at FACT3. We are keen to develop talent into Portfolio Senior HR Advisor Roles. We do this through our Appraisal process (Fearless Feedback), our FACT3 Academy and sponsorship of professional qualifications. Please click the APPLY button and to submit your CV. Candidates with the relevant experience or job titles of: Employment Advisor, Human Resources Executive, HR Manager, Human Resources Analyst, HR Advisor, may also be considered for this role.
Our client's Private Wealth team is renowned for its ability to assist global entrepreneurs, affluent individuals, and their families in achieving success. They collaborate seamlessly with the wider firm's service offerings and sector expertise both in the UK and internationally. From addressing evolving business needs to navigating changes in legislation, our Tax team thrives on fresh challenges. They equip their people with the technical and commercial skills they need to excel, fostering fulfilling careers that contribute to the growth of a sustainably profitable business. The Private Capital team, within the Private Wealth division, is the market leader in advising individuals and their families who manage their wealth through complex and sophisticated investment structures. They work with private equity executives, hedge fund managers, as well as partners and principals in various investment structures and family offices. Role Overview: As a Private Wealth Tax Director, you will be a Private Client Tax expert and play a pivotal role in supporting Partners with client portfolio management while contributing to the growth of the Private Capital advisory business. You will act as the client relationship point of contact for significant Private Equity and related clients. Your responsibilities will include undertaking Strategic Reviews for key clients, and you will be expected to be an influencer at the Board level. Additionally, you will actively participate in business development, networking, and collaboration with the wider sector group and professional contacts to win new clients. Key Responsibilities: Project Involvement: Act as a key point of contact for clients with complex advisory and reporting requirements. Take responsibility for tax planning and complex tax issues, focusing on Private Equity investments in alternative asset classes. Advise on ad hoc projects and be recognised as an expert in areas of Private Client Tax. Profitably manage a portfolio of complex clients. Ensure adherence to the firm's quality control procedures on client matters. Contribute to the commercial management of clients, including budgeting and workflow monitoring. Support your peers from a technical perspective and mentor the next generation of advisers. Identify risks, technical matters, and opportunities for the Partner, and take appropriate action. Sales and Marketing: Develop, execute, and manage account development for your client portfolio. Contribute to the tax group's sales and marketing activities, particularly in the Private Equity market. Group Management: Oversee resource planning and allocation for your portfolio. Provide training and development for staff, including promotion recommendations. Counsel, appraise, develop, and motivate staff as needed. Communication and Representation: Liaise with Tax Authorities. Facilitate efficient collaboration between clients and their other advisers. Act as a liaison between the client and other service lines and tax specialists within the firm. Serve as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. Requirements: Maintain an up-to-date knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in your specialist field, capable of handling complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post-qualified experience. Join this dynamic team as a Private Wealth Tax Director and be part of a collaborative, forward-thinking environment where your expertise and contributions are highly valued. Please apply to Sally McIntyre-Brown on or on Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Apr 19, 2024
Full time
Our client's Private Wealth team is renowned for its ability to assist global entrepreneurs, affluent individuals, and their families in achieving success. They collaborate seamlessly with the wider firm's service offerings and sector expertise both in the UK and internationally. From addressing evolving business needs to navigating changes in legislation, our Tax team thrives on fresh challenges. They equip their people with the technical and commercial skills they need to excel, fostering fulfilling careers that contribute to the growth of a sustainably profitable business. The Private Capital team, within the Private Wealth division, is the market leader in advising individuals and their families who manage their wealth through complex and sophisticated investment structures. They work with private equity executives, hedge fund managers, as well as partners and principals in various investment structures and family offices. Role Overview: As a Private Wealth Tax Director, you will be a Private Client Tax expert and play a pivotal role in supporting Partners with client portfolio management while contributing to the growth of the Private Capital advisory business. You will act as the client relationship point of contact for significant Private Equity and related clients. Your responsibilities will include undertaking Strategic Reviews for key clients, and you will be expected to be an influencer at the Board level. Additionally, you will actively participate in business development, networking, and collaboration with the wider sector group and professional contacts to win new clients. Key Responsibilities: Project Involvement: Act as a key point of contact for clients with complex advisory and reporting requirements. Take responsibility for tax planning and complex tax issues, focusing on Private Equity investments in alternative asset classes. Advise on ad hoc projects and be recognised as an expert in areas of Private Client Tax. Profitably manage a portfolio of complex clients. Ensure adherence to the firm's quality control procedures on client matters. Contribute to the commercial management of clients, including budgeting and workflow monitoring. Support your peers from a technical perspective and mentor the next generation of advisers. Identify risks, technical matters, and opportunities for the Partner, and take appropriate action. Sales and Marketing: Develop, execute, and manage account development for your client portfolio. Contribute to the tax group's sales and marketing activities, particularly in the Private Equity market. Group Management: Oversee resource planning and allocation for your portfolio. Provide training and development for staff, including promotion recommendations. Counsel, appraise, develop, and motivate staff as needed. Communication and Representation: Liaise with Tax Authorities. Facilitate efficient collaboration between clients and their other advisers. Act as a liaison between the client and other service lines and tax specialists within the firm. Serve as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. Requirements: Maintain an up-to-date knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in your specialist field, capable of handling complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post-qualified experience. Join this dynamic team as a Private Wealth Tax Director and be part of a collaborative, forward-thinking environment where your expertise and contributions are highly valued. Please apply to Sally McIntyre-Brown on or on Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
We are looking for a Senior Manager to join our national Tax Reporting & Strategy (TRS), Tax Technology team. You would be working to help clients' tax functions deliver and manage corporate tax and reporting through the deployment and implementation or technology solutions as part of a wider agenda of strategy, risk & governance, sourcing advisory and operating model advice, joined together to bring well rounded business integrated solutions. TRS Tax Technology is a strategically important area of the PwC tax practice, with significant year on year growth and a strong and increasing pipeline of opportunities. You will be part of a dynamic team that provides a depth of knowledge across the technologies relevant to our clients across the corporate tax and reporting landscape, including prevailing Pillar Two technology. As a Tax Technology Senior Manager, you will be responsible for assisting clients in identifying opportunities or issues in their corporate tax and reporting process that could be resolved using technology and then seeing through those ideas from inception to completion by managing the implementation and delivery of the relevant technology solution/s. This may be in isolation but will frequently be part of a wider roadmap of activities as part of integrated reporting and compliance processes. Roles and Responsibilities Supporting the business development for TRS Tax Technology sales pipeline through engaging with PwC's client portfolio, acting as a subject matter expert in the area of corporate tax and reporting technology during client meetings and workshops. Solving corporate tax and reporting process challenges through using a wide range of technology solutions, including identifying the best solution based on a client's profile and circumstances. End to end management of technology engagements, ranging from full implementation to ad hoc consulting, ensuring adherence to standard engagement risk and finance protocols. Support the growth of our TRS Technology practice through external marketing activities in conjunction with growing the individual's profile as a corporate tax and reporting technology subject matter expert. Supporting the development of the pipeline of talent joining the tax technology team, working closely with the team to ensure adherence to best practice and providing training, coaching and development. Support with the evolution of PwC's approach to Pillar Two technology and data, assisting clients in the deployment of technology to meet Pillar Two reporting and compliance requirements. Building and maintaining strategic relationships with external software vendors and continued professional development in upskilling on the tax technology landscape, including new or updated solutions. Skills and Experience Essential Strong experience of implementing tax and/or finance technology for the purposes of corporate tax and reporting processes (e.g. Longview Tax, Oracle TRCS, ONESOURCE Tax Provision, Orbitax GMT, etc). Excellent understanding of process requirements gathering and design, particularly with a technology overlay Project management experience and understanding of good project governance. Good technical understanding of Tax and/or Finance. Excellent communication skills and stakeholder management. Preferred CTA, ACA or equivalent qualification Experience working with Financial Services businesses and/or Large Corporates Experience of implementing tax specific technology solutions Experience of data analytics, RPA, and/or data visualisation solutions.
Apr 19, 2024
Full time
We are looking for a Senior Manager to join our national Tax Reporting & Strategy (TRS), Tax Technology team. You would be working to help clients' tax functions deliver and manage corporate tax and reporting through the deployment and implementation or technology solutions as part of a wider agenda of strategy, risk & governance, sourcing advisory and operating model advice, joined together to bring well rounded business integrated solutions. TRS Tax Technology is a strategically important area of the PwC tax practice, with significant year on year growth and a strong and increasing pipeline of opportunities. You will be part of a dynamic team that provides a depth of knowledge across the technologies relevant to our clients across the corporate tax and reporting landscape, including prevailing Pillar Two technology. As a Tax Technology Senior Manager, you will be responsible for assisting clients in identifying opportunities or issues in their corporate tax and reporting process that could be resolved using technology and then seeing through those ideas from inception to completion by managing the implementation and delivery of the relevant technology solution/s. This may be in isolation but will frequently be part of a wider roadmap of activities as part of integrated reporting and compliance processes. Roles and Responsibilities Supporting the business development for TRS Tax Technology sales pipeline through engaging with PwC's client portfolio, acting as a subject matter expert in the area of corporate tax and reporting technology during client meetings and workshops. Solving corporate tax and reporting process challenges through using a wide range of technology solutions, including identifying the best solution based on a client's profile and circumstances. End to end management of technology engagements, ranging from full implementation to ad hoc consulting, ensuring adherence to standard engagement risk and finance protocols. Support the growth of our TRS Technology practice through external marketing activities in conjunction with growing the individual's profile as a corporate tax and reporting technology subject matter expert. Supporting the development of the pipeline of talent joining the tax technology team, working closely with the team to ensure adherence to best practice and providing training, coaching and development. Support with the evolution of PwC's approach to Pillar Two technology and data, assisting clients in the deployment of technology to meet Pillar Two reporting and compliance requirements. Building and maintaining strategic relationships with external software vendors and continued professional development in upskilling on the tax technology landscape, including new or updated solutions. Skills and Experience Essential Strong experience of implementing tax and/or finance technology for the purposes of corporate tax and reporting processes (e.g. Longview Tax, Oracle TRCS, ONESOURCE Tax Provision, Orbitax GMT, etc). Excellent understanding of process requirements gathering and design, particularly with a technology overlay Project management experience and understanding of good project governance. Good technical understanding of Tax and/or Finance. Excellent communication skills and stakeholder management. Preferred CTA, ACA or equivalent qualification Experience working with Financial Services businesses and/or Large Corporates Experience of implementing tax specific technology solutions Experience of data analytics, RPA, and/or data visualisation solutions.
JOB DESCRIPTION When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. Job responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation Required qualifications, capabilities, and skills Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent In-depth knowledge of the services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 19, 2024
Full time
JOB DESCRIPTION When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. Job responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation Required qualifications, capabilities, and skills Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent In-depth knowledge of the services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
We are looking for a Manager who is solutions-focussed, skilled at building relationships, enjoys being at the heart of change, and who wants to be part of a cohesive, vibrant and growing team. The role requires a Manager who has a practical, thorough and positive approach to problem solving, who is good with details and able to cope with pressure. You must be confident in liaising with individuals at all levels throughout the firm, enjoy acquiring new knowledge and be able to deliver difficult messages on occasion. The position would suit someone with a risk management or regulatory background, or has a working knowledge of audit. Full training on these elements of the role will be provided. Whilst prior independence knowledge is preferable, what is more important is that you have a willingness to learn a new technical area, a client service mentality, excellent coaching and communication skills and you want to join a growing and dynamic team that provides critical business support to the firm in a complex and changing regulatory environment. Being at the heart of PwC PwC's ambition to grow through acquisitions and development of new innovative ways to serve clients, mandatory firm rotation, the ongoing climate of regulatory change, and the increased focus on globalisation all mean that PwC's ability to maintain Independence from our audit clients is ever more business critical for PwC. The Independence team has a vital role to play in enabling PwC's growth, whilst protecting our reputation and brand, and the team will be at the heart of change in the firm over the next few years. The opportunities that we are offering will provide you with: Breadth and insight into the activities of the firm by consulting on a xLoS basis; The ability to contribute directly to the firm achieving its performance goals, especially regarding growth, leading firm and quality; Ability to build a network of partners and staff across the firm and the wider PwC network and be seen as someone who can help them with complex issues; An ability to enhance and refine your listening, influencing and communication skills; The chance to be part of a solutions-focussed, cohesive, vibrant team and; An opportunity to develop a solid technical base and understanding of the independence rules which underpin everything we do as a Firm. The team The department's role is to support the partners and staff within PwC through the provision of policy and guidance to the firm in respect of a number of regulatory areas, including Independence, Business Conduct and Ethics. The department also provides certain operational processes in support of those policies and is responsible for monitoring compliance with said policy and procedures. The Corporate Independence Team is responsible for working with the practice to ensure that the firm meets its regulatory responsibilities as required under PwC Global Independence policy and FRC, IFAC, SEC, the new EU regulations and other territories' rules. The Corporate Independence team devotes time to consulting regularly with practice staff to help them understand the complex nature of the independence rules and to give them solutions-focussed guidance to help structure the services the Firm would like to provide to our clients. In addition to this advisory mandate, the team is also responsible for the critical task of managing potential conflicts of interests / ethical walls across the whole of PwC. As a Manager within the Corporate Independence team, you will be responsible for undertaking the following tasks: Providing advice and guidance regarding queries submitted by the practice. This will involve both the initial interpretation of the firm's independence rules against specific query related facts and the development of initial advice on matters under review, and also the review of junior team member's advice. Managing and coaching junior team members on various aspects of Independence (e.g. non-audit services, EU and SEC regulations, FRC Ethical Standards, core processes). Exhibiting role model behaviour in addition to helping junior members of the team fulfil their potential by assisting with their soft-skill learning and personal development. Day to day management of core Independence processes which are key to operational activities. Managing own portfolio of consultations and assessments with key stakeholders in the practice to give guidance on Independence considerations. Other ad-hoc projects as the department so determines from time to time, including the provision of general support to other independence activities. We require the following skills for this role: Ability to demonstrate a clear understanding of commercial / client-facing issues, and empathy with the client facing practitioners who the Independence team support; Intellectual capacity to make good judgements with strong analytical, organisational, project management skills and attention to detail; Excellent communication skills, able to interact with self-confidence at all levels, as well as managing internal relationships, e.g. with key stakeholders; Ability to interact with others' demands providing support and/or influencing, with the flexibility to change behaviour where necessary; A conscientious, ambitious team player, with good self-management skills and an ability to take initiative; and Strong coaching & people management skills
Apr 19, 2024
Full time
We are looking for a Manager who is solutions-focussed, skilled at building relationships, enjoys being at the heart of change, and who wants to be part of a cohesive, vibrant and growing team. The role requires a Manager who has a practical, thorough and positive approach to problem solving, who is good with details and able to cope with pressure. You must be confident in liaising with individuals at all levels throughout the firm, enjoy acquiring new knowledge and be able to deliver difficult messages on occasion. The position would suit someone with a risk management or regulatory background, or has a working knowledge of audit. Full training on these elements of the role will be provided. Whilst prior independence knowledge is preferable, what is more important is that you have a willingness to learn a new technical area, a client service mentality, excellent coaching and communication skills and you want to join a growing and dynamic team that provides critical business support to the firm in a complex and changing regulatory environment. Being at the heart of PwC PwC's ambition to grow through acquisitions and development of new innovative ways to serve clients, mandatory firm rotation, the ongoing climate of regulatory change, and the increased focus on globalisation all mean that PwC's ability to maintain Independence from our audit clients is ever more business critical for PwC. The Independence team has a vital role to play in enabling PwC's growth, whilst protecting our reputation and brand, and the team will be at the heart of change in the firm over the next few years. The opportunities that we are offering will provide you with: Breadth and insight into the activities of the firm by consulting on a xLoS basis; The ability to contribute directly to the firm achieving its performance goals, especially regarding growth, leading firm and quality; Ability to build a network of partners and staff across the firm and the wider PwC network and be seen as someone who can help them with complex issues; An ability to enhance and refine your listening, influencing and communication skills; The chance to be part of a solutions-focussed, cohesive, vibrant team and; An opportunity to develop a solid technical base and understanding of the independence rules which underpin everything we do as a Firm. The team The department's role is to support the partners and staff within PwC through the provision of policy and guidance to the firm in respect of a number of regulatory areas, including Independence, Business Conduct and Ethics. The department also provides certain operational processes in support of those policies and is responsible for monitoring compliance with said policy and procedures. The Corporate Independence Team is responsible for working with the practice to ensure that the firm meets its regulatory responsibilities as required under PwC Global Independence policy and FRC, IFAC, SEC, the new EU regulations and other territories' rules. The Corporate Independence team devotes time to consulting regularly with practice staff to help them understand the complex nature of the independence rules and to give them solutions-focussed guidance to help structure the services the Firm would like to provide to our clients. In addition to this advisory mandate, the team is also responsible for the critical task of managing potential conflicts of interests / ethical walls across the whole of PwC. As a Manager within the Corporate Independence team, you will be responsible for undertaking the following tasks: Providing advice and guidance regarding queries submitted by the practice. This will involve both the initial interpretation of the firm's independence rules against specific query related facts and the development of initial advice on matters under review, and also the review of junior team member's advice. Managing and coaching junior team members on various aspects of Independence (e.g. non-audit services, EU and SEC regulations, FRC Ethical Standards, core processes). Exhibiting role model behaviour in addition to helping junior members of the team fulfil their potential by assisting with their soft-skill learning and personal development. Day to day management of core Independence processes which are key to operational activities. Managing own portfolio of consultations and assessments with key stakeholders in the practice to give guidance on Independence considerations. Other ad-hoc projects as the department so determines from time to time, including the provision of general support to other independence activities. We require the following skills for this role: Ability to demonstrate a clear understanding of commercial / client-facing issues, and empathy with the client facing practitioners who the Independence team support; Intellectual capacity to make good judgements with strong analytical, organisational, project management skills and attention to detail; Excellent communication skills, able to interact with self-confidence at all levels, as well as managing internal relationships, e.g. with key stakeholders; Ability to interact with others' demands providing support and/or influencing, with the flexibility to change behaviour where necessary; A conscientious, ambitious team player, with good self-management skills and an ability to take initiative; and Strong coaching & people management skills
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint - join us in creating a better future for our planet. We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In our culture of trust, we focus on empowerment, diversity, and continuous learning. Valuing our people is what makes us one global team, with our colleagues' safety at the heart of our organization. How to contribute to our vision Do you want to be part of an industry that is striving to protect our planet from further damage? We are looking for a Lifting Engineer to join our team as active technical and regulatory advisor within the Northern Europe and Middle East Onshore Service business. Ensure compliance with QHSE SGRE standards and relevant country and international legislation as appropriate. This is an opportunity to be part of a growing team within a dynamic business, delivering innovation to the renewable energy. Some of your key tasks will include but not be limited to Check and approve lift plans, safety documentation and act as the escalation point & technical authority for unusual lift planning or wherever sites require support. Ensure all relevant 'controlled' documentation and drawings are appropriately 'Created', 'Checked', and 'Approved' to provide a maintained 'Audit-Robust' environment in which lifts, across Operations, are planned and conducted. Where necessary, act as the AP (Appointed Person) to plan lifts (including heavy lifts). Ensure correct methods of assessing and managing risks are used. Ensure subcontracted lifting product and service companies maintain standards and uphold compliance obligations and check (and where necessary Comment/Revise/Reject) specialist supplier proposals with respect to safety, quality, cost, and delivery. Drive the SGRE safety culture on site and implement, maintain and communicate the strict adherence to the organisation's environmental, health and safety and security procedures. Lead, encourage, document and monitor subcontractor, supplier and site team regime of safety audit, inspection and progress meetings to drive a continually improving safety culture Collate, communicate and improve site safety performance to encourage an open and continually improving safety culture. Maintain and develop good working relationships with customer organisation(s) and escalate issues when appropriate. Maintain an overview of the preparation/provision of HSE related documentation. Ensure all work is carried out in accordance with SGRE Procedures and in line with local legislation. Provide communication of best-practice knowledge and awareness of industry developments, competitor strategies and approaches to heavy lift activities. What you need to make a difference Passion for renewable energy and a sense for the importance to lead the change. We are also looking for Competent Appointed Person with experience in planning heavy lift using Mobile / Crawler cranes Drive and determination to thrive in a dynamic environment, taking on challenges with a positive and proactive approach. A passion for safety and the ability to develop suitable and sufficient Safe Systems of Work. CAD experience would be advantageous for enhancing project planning. Ability to comprehensively identify foreseeable hazards and develop mitigating control measures for SGRE Onshore Main Component lifting operation activities. Previous experience of working in the wind industry would be advantageous A self-motivated individual with ability to work under tight deadlines Technical knowledge working on different wind turbines would be preferred Experience working with MS Office applications is essential In return of your commitment we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organisation Competitive Pension Scheme Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organisation. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more Empowering our people How do you imagine the future? Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That's why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology. Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits. We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
Apr 19, 2024
Full time
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint - join us in creating a better future for our planet. We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In our culture of trust, we focus on empowerment, diversity, and continuous learning. Valuing our people is what makes us one global team, with our colleagues' safety at the heart of our organization. How to contribute to our vision Do you want to be part of an industry that is striving to protect our planet from further damage? We are looking for a Lifting Engineer to join our team as active technical and regulatory advisor within the Northern Europe and Middle East Onshore Service business. Ensure compliance with QHSE SGRE standards and relevant country and international legislation as appropriate. This is an opportunity to be part of a growing team within a dynamic business, delivering innovation to the renewable energy. Some of your key tasks will include but not be limited to Check and approve lift plans, safety documentation and act as the escalation point & technical authority for unusual lift planning or wherever sites require support. Ensure all relevant 'controlled' documentation and drawings are appropriately 'Created', 'Checked', and 'Approved' to provide a maintained 'Audit-Robust' environment in which lifts, across Operations, are planned and conducted. Where necessary, act as the AP (Appointed Person) to plan lifts (including heavy lifts). Ensure correct methods of assessing and managing risks are used. Ensure subcontracted lifting product and service companies maintain standards and uphold compliance obligations and check (and where necessary Comment/Revise/Reject) specialist supplier proposals with respect to safety, quality, cost, and delivery. Drive the SGRE safety culture on site and implement, maintain and communicate the strict adherence to the organisation's environmental, health and safety and security procedures. Lead, encourage, document and monitor subcontractor, supplier and site team regime of safety audit, inspection and progress meetings to drive a continually improving safety culture Collate, communicate and improve site safety performance to encourage an open and continually improving safety culture. Maintain and develop good working relationships with customer organisation(s) and escalate issues when appropriate. Maintain an overview of the preparation/provision of HSE related documentation. Ensure all work is carried out in accordance with SGRE Procedures and in line with local legislation. Provide communication of best-practice knowledge and awareness of industry developments, competitor strategies and approaches to heavy lift activities. What you need to make a difference Passion for renewable energy and a sense for the importance to lead the change. We are also looking for Competent Appointed Person with experience in planning heavy lift using Mobile / Crawler cranes Drive and determination to thrive in a dynamic environment, taking on challenges with a positive and proactive approach. A passion for safety and the ability to develop suitable and sufficient Safe Systems of Work. CAD experience would be advantageous for enhancing project planning. Ability to comprehensively identify foreseeable hazards and develop mitigating control measures for SGRE Onshore Main Component lifting operation activities. Previous experience of working in the wind industry would be advantageous A self-motivated individual with ability to work under tight deadlines Technical knowledge working on different wind turbines would be preferred Experience working with MS Office applications is essential In return of your commitment we offer you Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organisation Competitive Pension Scheme Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organisation. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more Empowering our people How do you imagine the future? Our global team is on the front line of tackling the climate crisis, reducing carbon emissions - the greatest challenge we face. We believe diversity creates more opportunity for success. That's why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology. Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits. We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
This is an exciting opportunity for an experience Vice President to join our Specialised & Asset Finance desk within the Commodities and Global Markets Division, where you will be instrumental in the origination of mid to large ticket, structured, asset finance transactions across Europe and the UK. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be responsible for preparing industry research, financial modelling and marketing materials to win work and boost business presence within existing/new client and markets. You will also be leveraging your own relationships with clients as well as your own extensive industry network. Your role will also require you to assist and lead the execution of complex, often cross-border lending and leasing transactions, and prepare/deliver client presentations in a clear and compelling manner. As a senior member of the team, you will be expected to act as a mentor and a role model to the more junior members of the wider team. What you offer Experience working on entire deal life cycles within the natural resources (energy, mining & metals, construction) sector and demonstrated track-record of successfully closed transaction. Understanding and experience of the complexities of cross-border transactions. Emerging markets experience is a considerable benefit. The ability to independently research and build detailed excel based cashflow models including familiarity with macros. You should have a technical, numerate and/or accounting based degree, and ideally 3-5 years' experience in a similar role in a project finance/corporate finance/corporate banking team within a leading financial institution, advisory or consulting firm. Knowledge and understanding resources industry and associated risk analysis, including (but not limited to): resource/reserves, construction and operational aspects, cost curve analysis, commodity markets (supply/ demand dynamics), country risk assessment and applicable mitigants. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About Commodities and Global Markets In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Apr 19, 2024
Full time
This is an exciting opportunity for an experience Vice President to join our Specialised & Asset Finance desk within the Commodities and Global Markets Division, where you will be instrumental in the origination of mid to large ticket, structured, asset finance transactions across Europe and the UK. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be responsible for preparing industry research, financial modelling and marketing materials to win work and boost business presence within existing/new client and markets. You will also be leveraging your own relationships with clients as well as your own extensive industry network. Your role will also require you to assist and lead the execution of complex, often cross-border lending and leasing transactions, and prepare/deliver client presentations in a clear and compelling manner. As a senior member of the team, you will be expected to act as a mentor and a role model to the more junior members of the wider team. What you offer Experience working on entire deal life cycles within the natural resources (energy, mining & metals, construction) sector and demonstrated track-record of successfully closed transaction. Understanding and experience of the complexities of cross-border transactions. Emerging markets experience is a considerable benefit. The ability to independently research and build detailed excel based cashflow models including familiarity with macros. You should have a technical, numerate and/or accounting based degree, and ideally 3-5 years' experience in a similar role in a project finance/corporate finance/corporate banking team within a leading financial institution, advisory or consulting firm. Knowledge and understanding resources industry and associated risk analysis, including (but not limited to): resource/reserves, construction and operational aspects, cost curve analysis, commodity markets (supply/ demand dynamics), country risk assessment and applicable mitigants. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About Commodities and Global Markets In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 19, 2024
Full time
Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Job Description & Person Specification BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. BGA's mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east. Job Description & Person Specification Reporting to the Senior Aftersales Advisor, the Aftersales Administrator is the first contact point for customers, by phone, fax or email. Key Responsibilities: Processing warranty claims in a timely and process-led manner, both to customers and suppliers. Ensuring all data relating to each claim is recorded and validated accurately. Processing customer returns Communicate in a sensitive way with customers who may disagree with a claim result, whilst upholding and explaining decisions in a professional manner Taking on adhoc tasks within the warranty team and technical dept. Training & Experience Essential IT skills especially Microsoft Office. Communicating with customers and resolving issues. Has worked in a process driven way and in an administrative role Previous customer service skills Desirable Excellent IT skills especially Microsoft Office and in particular Access A technical appreciation of common automotive failure modes Knowledge & Personal skills Essential Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Analytical approach to problem solving Articulate, numerate and reliable Excellent written and oral communication skills Good attention to detail What do we give in return? There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Other skills Eligible to work in UK Job Types: Full-time, Permanent
Apr 19, 2024
Full time
Job Description & Person Specification BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. BGA's mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east. Job Description & Person Specification Reporting to the Senior Aftersales Advisor, the Aftersales Administrator is the first contact point for customers, by phone, fax or email. Key Responsibilities: Processing warranty claims in a timely and process-led manner, both to customers and suppliers. Ensuring all data relating to each claim is recorded and validated accurately. Processing customer returns Communicate in a sensitive way with customers who may disagree with a claim result, whilst upholding and explaining decisions in a professional manner Taking on adhoc tasks within the warranty team and technical dept. Training & Experience Essential IT skills especially Microsoft Office. Communicating with customers and resolving issues. Has worked in a process driven way and in an administrative role Previous customer service skills Desirable Excellent IT skills especially Microsoft Office and in particular Access A technical appreciation of common automotive failure modes Knowledge & Personal skills Essential Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Analytical approach to problem solving Articulate, numerate and reliable Excellent written and oral communication skills Good attention to detail What do we give in return? There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Other skills Eligible to work in UK Job Types: Full-time, Permanent
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Senior Scheduler on a permanent basis. Key information: £28,000-£32,000 40 hour week - flexible start / finish time Office Based- Doncaster 25 days holiday + bank hols Westfield Health In this role you will play a pivotal role supporting the customer, ensuring they have an excellent service. This will be done through working closely with internal departments particularly the technical engineering team to ensure resource is utilised in an effective and efficient way. To be successful within this role you will be hands on and have a 'can do' attitude. Your key role and responsibilities will include: Planning the field engineers schedules Line Management of one customer service advisor Prepare and run reports for meetings using Excel Attend customer meetings To act as the first point of contact for all support queries and resolving all issues associated with Customer First line maintenance enquiries. To be able to fully document and develop an audit trail for all customer support issues. To plan and manage installations with third party contractors and ensure job cards are correctly invoiced. If this role is of interest apply now!
Apr 19, 2024
Full time
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Senior Scheduler on a permanent basis. Key information: £28,000-£32,000 40 hour week - flexible start / finish time Office Based- Doncaster 25 days holiday + bank hols Westfield Health In this role you will play a pivotal role supporting the customer, ensuring they have an excellent service. This will be done through working closely with internal departments particularly the technical engineering team to ensure resource is utilised in an effective and efficient way. To be successful within this role you will be hands on and have a 'can do' attitude. Your key role and responsibilities will include: Planning the field engineers schedules Line Management of one customer service advisor Prepare and run reports for meetings using Excel Attend customer meetings To act as the first point of contact for all support queries and resolving all issues associated with Customer First line maintenance enquiries. To be able to fully document and develop an audit trail for all customer support issues. To plan and manage installations with third party contractors and ensure job cards are correctly invoiced. If this role is of interest apply now!
Parts Advisor, Portsmouth, £26,000 - £32,000 We are working with a long-standing, prestigious automotive company based in Southampton which is looking to recruit an experienced Parts Advisors to join their friendly team based in Portsmouth. The Parts Advisor role is to satisfy all customer requirements regarding parts and increase all aspects of the parts departments business through structured direct selling. Main duties of the Parts Advisor: Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager Meet customer requirements and boost parts department business through direct selling Demonstrate expertise in Parts Department procedures and routines Provide prompt, courteous customer service, promoting product benefits, and adhering to trading terms and payment procedures Accurately interpret ETKA and parts catalogue systems Safely handle returns of old exchange units and warranty items, preparing them for credit return Pack and load parts correctly to avoid damage or loss, for despatch to customers via van delivery or postal/carrier services. Maintain display areas with clean up-to-date stock in accordance with corporate standards. Key competencies of the Parts Advisor: Technical Qualification or proven experience of working with vehicle part Attention to detail and maintains good, accurate quality of work Able to plan, organise self and meet agreed work deadlineAble to react positively to organisational and market changes. Strong work ethic and adaptable to change Able to communicate effectively with team, manage external relationships and customer relationships to deliver required information in a timely way. Working hours of the Parts Advisor: Monday - Friday. 08:00 - 17:30 ; Saturdays as per rota 08:30 - 12:30 The role of Parts Advisor is a permanent and full-time opportunity and offers an annual salary from £23,500 dependant on experience alongside many benefits. This is an excellent opportunity to work within a friendly, efficient, and professional environment as a Service Advisor, APPLY TODAY!
Apr 19, 2024
Full time
Parts Advisor, Portsmouth, £26,000 - £32,000 We are working with a long-standing, prestigious automotive company based in Southampton which is looking to recruit an experienced Parts Advisors to join their friendly team based in Portsmouth. The Parts Advisor role is to satisfy all customer requirements regarding parts and increase all aspects of the parts departments business through structured direct selling. Main duties of the Parts Advisor: Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager Meet customer requirements and boost parts department business through direct selling Demonstrate expertise in Parts Department procedures and routines Provide prompt, courteous customer service, promoting product benefits, and adhering to trading terms and payment procedures Accurately interpret ETKA and parts catalogue systems Safely handle returns of old exchange units and warranty items, preparing them for credit return Pack and load parts correctly to avoid damage or loss, for despatch to customers via van delivery or postal/carrier services. Maintain display areas with clean up-to-date stock in accordance with corporate standards. Key competencies of the Parts Advisor: Technical Qualification or proven experience of working with vehicle part Attention to detail and maintains good, accurate quality of work Able to plan, organise self and meet agreed work deadlineAble to react positively to organisational and market changes. Strong work ethic and adaptable to change Able to communicate effectively with team, manage external relationships and customer relationships to deliver required information in a timely way. Working hours of the Parts Advisor: Monday - Friday. 08:00 - 17:30 ; Saturdays as per rota 08:30 - 12:30 The role of Parts Advisor is a permanent and full-time opportunity and offers an annual salary from £23,500 dependant on experience alongside many benefits. This is an excellent opportunity to work within a friendly, efficient, and professional environment as a Service Advisor, APPLY TODAY!
Customer Service Representative Do you have fantastic Customer Service Skills? Do you enjoy problem Solving? Are you looking for your next challenge YES then keep reading as this could be the role for you! Guildford -Free Parking 26,000 - 28,000 - PLUS a performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays) Staff away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM/ HYBRID WORKING Overview: A new and exciting opportunity join a rapidly growing business in Guildford! We are on the hunt for passionate Customer Service Advisors who thrive working in fast-paced environments and passionate about delivering excellent service! In your new role: YOU will be working alongside the dynamic passionate Customer Services team, supporting them with processing orders, through live chats, high-volume calls and always maintaining exceptional customer service Sounds good? What will the Daily Duties include Handle customer enquiries via phone and live chat Process sales and purchase orders with efficiency Manage delivery dates to meet customer expectations Cultivate and maintain relationships with customers and suppliers Resolve customer complaints promptly and professionally Maintain accurate records of customer interactions Collaborate with business partners when necessary Sound interesting? What are we looking for Prior experience in a Customer Service environment Excellent written and verbal English Good organisational skills Polite and friendly manner Ability to prioritise daily workload Affinity with technical product support. If you speak another language ( Desired) If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or call me, Annie for more information on the role on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Customer Service Representative Do you have fantastic Customer Service Skills? Do you enjoy problem Solving? Are you looking for your next challenge YES then keep reading as this could be the role for you! Guildford -Free Parking 26,000 - 28,000 - PLUS a performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays) Staff away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM/ HYBRID WORKING Overview: A new and exciting opportunity join a rapidly growing business in Guildford! We are on the hunt for passionate Customer Service Advisors who thrive working in fast-paced environments and passionate about delivering excellent service! In your new role: YOU will be working alongside the dynamic passionate Customer Services team, supporting them with processing orders, through live chats, high-volume calls and always maintaining exceptional customer service Sounds good? What will the Daily Duties include Handle customer enquiries via phone and live chat Process sales and purchase orders with efficiency Manage delivery dates to meet customer expectations Cultivate and maintain relationships with customers and suppliers Resolve customer complaints promptly and professionally Maintain accurate records of customer interactions Collaborate with business partners when necessary Sound interesting? What are we looking for Prior experience in a Customer Service environment Excellent written and verbal English Good organisational skills Polite and friendly manner Ability to prioritise daily workload Affinity with technical product support. If you speak another language ( Desired) If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or call me, Annie for more information on the role on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.