FRENCH SELECTION UK German speaking Customer Service Advisor Salary: Up to £24,000 pa Location: Sheffield, South Yorkshire At commutable distance by car from Sheffield, Chesterfield, Rotherham, Worksop, Mansfield, Yorkshire, South Yorkshire, Derbyshire, Nottinghamshire Ref: 4184CG Full time permanent role Office based Monday to Friday VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection click apply for full job details
Mar 28, 2024
Full time
FRENCH SELECTION UK German speaking Customer Service Advisor Salary: Up to £24,000 pa Location: Sheffield, South Yorkshire At commutable distance by car from Sheffield, Chesterfield, Rotherham, Worksop, Mansfield, Yorkshire, South Yorkshire, Derbyshire, Nottinghamshire Ref: 4184CG Full time permanent role Office based Monday to Friday VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection click apply for full job details
French Speaking Customer Service Advisor - FULLY OFFICE BASED Salary 24,000 Temp - Perm after 12 weeks 6th May 2024 start date Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of 24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 27, 2024
Contractor
French Speaking Customer Service Advisor - FULLY OFFICE BASED Salary 24,000 Temp - Perm after 12 weeks 6th May 2024 start date Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of 24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
FRENCH SELECTION UK French speaking Customer Service Associate Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, French Salary: up to £30,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8125FCS VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8125FCS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Hybrid working pattern 3 days WFH Monday Friday Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Mar 27, 2024
Full time
FRENCH SELECTION UK French speaking Customer Service Associate Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, French Salary: up to £30,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8125FCS VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8125FCS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Hybrid working pattern 3 days WFH Monday Friday Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
French Speaking Customer Service Advisor Salary 24,000 Temp - Perm after 12 weeks Are you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of 24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 27, 2024
Full time
French Speaking Customer Service Advisor Salary 24,000 Temp - Perm after 12 weeks Are you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of 24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team! French, German or Dutch speaking Customer Service Advisor Salary: c£22,000 + excellent bonuses Hours: 9am-5pm Monday to Friday (35 hour week) Company benefits: 33 days holiday + Bank holidays A competitive salary click apply for full job details
Mar 27, 2024
Full time
We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team! French, German or Dutch speaking Customer Service Advisor Salary: c£22,000 + excellent bonuses Hours: 9am-5pm Monday to Friday (35 hour week) Company benefits: 33 days holiday + Bank holidays A competitive salary click apply for full job details
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full training provided. Some weekend working will be required, as well as early and late shifts so flexibility is essential for this position. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones, tablets, pc's or laptops. Full training will be provided but the ability to speak fluent French is a must! Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client s customer offering. For this role you need to be fluent in both French and English. Excellent customer service skills and good a telephone manner will be essential for this position. Basic IT skills will also be required but full training will be provided on the company's own systems. This is an ongoing temporary position and could lead to a permanent contract. This role is Office based located in Swindon so you will need to be able to commute to the offices every day. If this position sounds like you then apply NOW via this job board or send your CV to (url removed)
Mar 26, 2024
Seasonal
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full training provided. Some weekend working will be required, as well as early and late shifts so flexibility is essential for this position. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones, tablets, pc's or laptops. Full training will be provided but the ability to speak fluent French is a must! Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client s customer offering. For this role you need to be fluent in both French and English. Excellent customer service skills and good a telephone manner will be essential for this position. Basic IT skills will also be required but full training will be provided on the company's own systems. This is an ongoing temporary position and could lead to a permanent contract. This role is Office based located in Swindon so you will need to be able to commute to the offices every day. If this position sounds like you then apply NOW via this job board or send your CV to (url removed)
FRENCH SELECTION UK Bilingual Customer Service Associate (Spanish Or German Speaking) Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, Spanish, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to 30,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8125CS VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8125CS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in Spanish OR German (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: up to 30,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Mar 26, 2024
Full time
FRENCH SELECTION UK Bilingual Customer Service Associate (Spanish Or German Speaking) Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, Spanish, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to 30,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8125CS VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8125CS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in Spanish OR German (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: up to 30,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Put your skills to the test by being the person who delivers excellence to our client's customers and build on your current talents. You already have the attributes below and we want to help you succeed in your next big step in your career: A passion for customer service and sales Excellent communication skills A professional, can-do attitude Confident use of the keyboard and data entry The ability to work efficiently and follow procedures Experience of working to sales targets Keen problem-solving skills Enjoys working in a friendly team orientated environment Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service and Sales on a long-term temporary basis and are interviewing now! You will be responsible for generating revenue from inbound calls whilst giving a memorable customer experience. There is also the chance to grow in the role, where you will be given the opportunity to be multiskilled in other areas (Twitter and Webchat). As part of the customer engagement team, you will from time-to-time work customer facing in both the English and French terminal buildings. You will receive two weeks of comprehensive sales, customer service and product training. Once your training is complete, you will be supported in your development by a Team Manager and Mentor. Full time - 37.5 hours per week, this will be 5 shifts of 7.5 hours (Monday to Sunday) candidates must be fully flexible. Starting at 26,973 pa ( 13.83 per hour) plus Enhanced Weekend Rates and Commission. Increase in pay if you are scheduled to work over the weekend (extra 3.34 per hour on a Saturday and 9.39 per hour on a Sunday). Candidates must be fluent in both English and French for this role. Apart from the great salary, they also have free parking onsite, discounted travel as well as discounts at various retail outlets. Manpower is acting as a Recruitment Business for this role. If this, is you, apply NOW!
Mar 26, 2024
Seasonal
Put your skills to the test by being the person who delivers excellence to our client's customers and build on your current talents. You already have the attributes below and we want to help you succeed in your next big step in your career: A passion for customer service and sales Excellent communication skills A professional, can-do attitude Confident use of the keyboard and data entry The ability to work efficiently and follow procedures Experience of working to sales targets Keen problem-solving skills Enjoys working in a friendly team orientated environment Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service and Sales on a long-term temporary basis and are interviewing now! You will be responsible for generating revenue from inbound calls whilst giving a memorable customer experience. There is also the chance to grow in the role, where you will be given the opportunity to be multiskilled in other areas (Twitter and Webchat). As part of the customer engagement team, you will from time-to-time work customer facing in both the English and French terminal buildings. You will receive two weeks of comprehensive sales, customer service and product training. Once your training is complete, you will be supported in your development by a Team Manager and Mentor. Full time - 37.5 hours per week, this will be 5 shifts of 7.5 hours (Monday to Sunday) candidates must be fully flexible. Starting at 26,973 pa ( 13.83 per hour) plus Enhanced Weekend Rates and Commission. Increase in pay if you are scheduled to work over the weekend (extra 3.34 per hour on a Saturday and 9.39 per hour on a Sunday). Candidates must be fluent in both English and French for this role. Apart from the great salary, they also have free parking onsite, discounted travel as well as discounts at various retail outlets. Manpower is acting as a Recruitment Business for this role. If this, is you, apply NOW!
Brook Street is working with a growing client in the insurance industry that is seeking a French-speaking customer service advisor. Main duties: To answer queries from customers and record information. To ensure all information is correct and accurate. To manage call volumes effectively. To maintain and effective working relationship with staff and customers. Knowledge, skills, abilities and experience: Dutch Speaker Attention to detail Excellent written and verbal communication skills Company Benefits: 25 days leave + bank holidays Holiday purchase scheme Bonus scheme Pension Private medical insurance Life assurance 4x salary Maternity/Paternity benefits Remote working Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 25, 2024
Full time
Brook Street is working with a growing client in the insurance industry that is seeking a French-speaking customer service advisor. Main duties: To answer queries from customers and record information. To ensure all information is correct and accurate. To manage call volumes effectively. To maintain and effective working relationship with staff and customers. Knowledge, skills, abilities and experience: Dutch Speaker Attention to detail Excellent written and verbal communication skills Company Benefits: 25 days leave + bank holidays Holiday purchase scheme Bonus scheme Pension Private medical insurance Life assurance 4x salary Maternity/Paternity benefits Remote working Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
FRENCH SELECTION UK German Speaking Customer Support Advisor Customer Service, Customer Support, Customer Advisor, Sales support, Administration, Product support, KPI, Admin, Email, Live chat, Beauty, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: Up to £28,000 pa + Benefits Location: Harrogate, North Yorkshire At commutable distance from Leeds, Harrogate, Bradford, York, Halifax, Wakefield, Castleford, Pontefract, Dewsbury, Headingley, Knottingley, Wetherby, Boroughbridge, Thornton, Shipley, Selby, Roundhay, Horsforth, Crofton, North Yorkshire, West Yorkshire, South Yorkshire Ref: 139DE Hybrid working pattern Excellent benefits like including assurance, health cash plan, staff discount etc. VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 139DE. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a very successful company in the beauty sector. Main duties: Assisting customers from across the world with their enquiries. The Role: - Answer emails and offer customer support via live chat - Advise customers on products, promotions, stock and more - Arrange product repairs or replacements - Order processing when required - Build customer rapport and resolve any issues they may have The candidate: - Fluent in German - Sales and/or customer support experience Desired - Excellent written communication skills - Self-motivated and willing to learn - IT literate Salary: Up to £28,000 pa + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Mar 23, 2024
Full time
FRENCH SELECTION UK German Speaking Customer Support Advisor Customer Service, Customer Support, Customer Advisor, Sales support, Administration, Product support, KPI, Admin, Email, Live chat, Beauty, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: Up to £28,000 pa + Benefits Location: Harrogate, North Yorkshire At commutable distance from Leeds, Harrogate, Bradford, York, Halifax, Wakefield, Castleford, Pontefract, Dewsbury, Headingley, Knottingley, Wetherby, Boroughbridge, Thornton, Shipley, Selby, Roundhay, Horsforth, Crofton, North Yorkshire, West Yorkshire, South Yorkshire Ref: 139DE Hybrid working pattern Excellent benefits like including assurance, health cash plan, staff discount etc. VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 139DE. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a very successful company in the beauty sector. Main duties: Assisting customers from across the world with their enquiries. The Role: - Answer emails and offer customer support via live chat - Advise customers on products, promotions, stock and more - Arrange product repairs or replacements - Order processing when required - Build customer rapport and resolve any issues they may have The candidate: - Fluent in German - Sales and/or customer support experience Desired - Excellent written communication skills - Self-motivated and willing to learn - IT literate Salary: Up to £28,000 pa + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Are you a fluent French and Spanish speaker with a passion for providing exceptional customer service? My client, a leading manufacturing company based in Urmston, is looking for a dynamic individual to join their team as a Customer Support Advisor, where you'll embark on a rewarding learning journey and play a pivotal role in supporting their France and Spain Commercial Manager. About Us: My client pride themselves on delivering quality products and exceptional customer service. As a Customer Support Advisor, you'll be an integral part of their team, ensuring that their French and Spanish-speaking customers receive the support they need to succeed. Key Responsibilities: Provide guidance and assistance to customers regarding products and services in both French and Spanish. Coordinate the creation and shipment of samples, ensuring prompt delivery to customers. Maintain polite and effective communication with customers via phone and email. Accurately process orders and issue order acknowledgments, maintaining exceptional service standards. Generate job sheets, cutting lists, and dispatch lists using their computer systems. Assist in marketing efforts by translating blog posts and mailers. Coordinate with freight companies to ensure timely delivery and resolve customer issues. Address customer complaints effectively and accompany sales calls to provide support. Stay updated on changes to company products and services and participate in continuous learning opportunities. Qualifications and Skills: At least one year of prior experience in an office-based customer support role. Proficiency in Microsoft Office applications (Excel, PowerPoint, Word). Native-level fluency in French and fluent in English; proficiency in Spanish or another European language is advantageous. Proactive problem solver with strong interpersonal skills. Strong verbal and written communication abilities. Able to thrive in a fast-paced environment with excellent organizational skills. Enthusiastic about learning and adapting to new challenges. Benefits and Perks: Salary between £25,000 and £27,000 DOE + Annual Bonus Opportunities for both internal and external training tailored to your role. Quarterly team lunches provided by the company. Recognition and awards for long-term service. Access to a workplace pension with contributions from both employer and employee. Early Friday finishes and additional days leave based on length of service. Awards for Employee of the Month, Quarter, and Year. Daily provision of fresh fruit and special birthdays recognition. Options for private healthcare plans and free flu vaccinations. Participation in a cycle to work scheme and employee social activities through a dedicated committee Ready to Join Our Team? If you're ready to take on a new challenge and make a difference in a dynamic multinational company, we want to hear from you! Apply now to become their next French and Spanish Speaking Customer Support Advisor and unlock endless opportunities for growth and success. To apply, contact David Mason at Greys Specialist Recruitment.
Mar 23, 2024
Full time
Are you a fluent French and Spanish speaker with a passion for providing exceptional customer service? My client, a leading manufacturing company based in Urmston, is looking for a dynamic individual to join their team as a Customer Support Advisor, where you'll embark on a rewarding learning journey and play a pivotal role in supporting their France and Spain Commercial Manager. About Us: My client pride themselves on delivering quality products and exceptional customer service. As a Customer Support Advisor, you'll be an integral part of their team, ensuring that their French and Spanish-speaking customers receive the support they need to succeed. Key Responsibilities: Provide guidance and assistance to customers regarding products and services in both French and Spanish. Coordinate the creation and shipment of samples, ensuring prompt delivery to customers. Maintain polite and effective communication with customers via phone and email. Accurately process orders and issue order acknowledgments, maintaining exceptional service standards. Generate job sheets, cutting lists, and dispatch lists using their computer systems. Assist in marketing efforts by translating blog posts and mailers. Coordinate with freight companies to ensure timely delivery and resolve customer issues. Address customer complaints effectively and accompany sales calls to provide support. Stay updated on changes to company products and services and participate in continuous learning opportunities. Qualifications and Skills: At least one year of prior experience in an office-based customer support role. Proficiency in Microsoft Office applications (Excel, PowerPoint, Word). Native-level fluency in French and fluent in English; proficiency in Spanish or another European language is advantageous. Proactive problem solver with strong interpersonal skills. Strong verbal and written communication abilities. Able to thrive in a fast-paced environment with excellent organizational skills. Enthusiastic about learning and adapting to new challenges. Benefits and Perks: Salary between £25,000 and £27,000 DOE + Annual Bonus Opportunities for both internal and external training tailored to your role. Quarterly team lunches provided by the company. Recognition and awards for long-term service. Access to a workplace pension with contributions from both employer and employee. Early Friday finishes and additional days leave based on length of service. Awards for Employee of the Month, Quarter, and Year. Daily provision of fresh fruit and special birthdays recognition. Options for private healthcare plans and free flu vaccinations. Participation in a cycle to work scheme and employee social activities through a dedicated committee Ready to Join Our Team? If you're ready to take on a new challenge and make a difference in a dynamic multinational company, we want to hear from you! Apply now to become their next French and Spanish Speaking Customer Support Advisor and unlock endless opportunities for growth and success. To apply, contact David Mason at Greys Specialist Recruitment.
French / Spanish Speaking Customer Service Advisor Monday to Friday 25k - 28k We are currently recruiting for a multilingual speaking professional to join a leading company in the Financial Services industry. You must be fluent in both Spanish and French and be confident dealing with queries via telephone or email in either language. If delivering great customer service is where you excel, then this opportunity could be perfect for you. Excellent working hours on offer Duties Will Include: Responding to inbound calls from customers and clients Processing order details onto the computer system Liaising with customers in Spanish and French either via the telephone or email Checking product availability Chasing delivery information System Navigation Setting up new accounts Experience: Bilingual skills in French and Spanish preferred Ability to communicate clearly and effectively in both languages Proficient in telephone etiquette and data entry for follow-up communication Acorn by Synergie acts as an employment agency for permanent recruitment.
Mar 23, 2024
Full time
French / Spanish Speaking Customer Service Advisor Monday to Friday 25k - 28k We are currently recruiting for a multilingual speaking professional to join a leading company in the Financial Services industry. You must be fluent in both Spanish and French and be confident dealing with queries via telephone or email in either language. If delivering great customer service is where you excel, then this opportunity could be perfect for you. Excellent working hours on offer Duties Will Include: Responding to inbound calls from customers and clients Processing order details onto the computer system Liaising with customers in Spanish and French either via the telephone or email Checking product availability Chasing delivery information System Navigation Setting up new accounts Experience: Bilingual skills in French and Spanish preferred Ability to communicate clearly and effectively in both languages Proficient in telephone etiquette and data entry for follow-up communication Acorn by Synergie acts as an employment agency for permanent recruitment.
Meridian Business Support
Worcester, Worcestershire
My client, a large International company based in the Worcestershire area, is currently speaking a French language specialist to join their busy team. The successful candidate will be fluent in written and spoken French Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance. Using business systems to deal with customers swiftly and effectively Using excellent communication skills and in-depth product knowledge to deal with customers professionally. Manage key customers and distribution accounts by developing strong relationships. Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues. Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business. Skills and Experience: Must be fluent in written and spoken German Experience with SAP and Salesforce preferred Able to work on own initiative Team oriented, people oriented and a relationship builder. Enthusiastic, confident and mature. Displays an innate sense of curiosity, and strong accountability.
Mar 22, 2024
Full time
My client, a large International company based in the Worcestershire area, is currently speaking a French language specialist to join their busy team. The successful candidate will be fluent in written and spoken French Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance. Using business systems to deal with customers swiftly and effectively Using excellent communication skills and in-depth product knowledge to deal with customers professionally. Manage key customers and distribution accounts by developing strong relationships. Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues. Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business. Skills and Experience: Must be fluent in written and spoken German Experience with SAP and Salesforce preferred Able to work on own initiative Team oriented, people oriented and a relationship builder. Enthusiastic, confident and mature. Displays an innate sense of curiosity, and strong accountability.
Are you fluent in French, Italian, Spanish or German AND English ? Are you passionate about providing excellent service? This could be the role for you! If the answer is YES, we have the perfect role for you! We are working with a very reputable and leading business in the leisure industry who are hiring French , Italian , Spanish and German speaking Customer Service Representatives for a 6-month seasonal contract to start in March for 6 months contract. A rota is provided to cover a 35-hour working week, 5 days across 7. With Full training will be provided. As a Customer Service Representative, you will play a vital role in managing incoming calls and emails from customers calling for emergency assistance, guidance, and support whilst they are overseas. Main duties include: Handling incoming calls and emails in an efficient, professional, and courteous manner Responding to email enquiries of the same nature Maintaining a clear record of each case Following up on all cases until completion Escalating any issues or potential problems as and when required Your customer focused approach to work, calm and collected manner when working under pressure, along with excellent attention to detail combined with well-developed written and verbal communication skills both in English and either French, Italian, Spanish or German, will enable you to excel in this exciting role! You must be able to commit to minimum of 21 or up to 35 hours a week. Our client can be flexible for candidates with language skills to work mornings, afternoons or weekends, or a combination of these shifts across a weekly period In addition to a fun, friendly and collaborative working environment, you will receive comprehensive training and support throughout your 6-month assignment. Does this sound like your next challenge? Don't delay and apply now Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 22, 2024
Seasonal
Are you fluent in French, Italian, Spanish or German AND English ? Are you passionate about providing excellent service? This could be the role for you! If the answer is YES, we have the perfect role for you! We are working with a very reputable and leading business in the leisure industry who are hiring French , Italian , Spanish and German speaking Customer Service Representatives for a 6-month seasonal contract to start in March for 6 months contract. A rota is provided to cover a 35-hour working week, 5 days across 7. With Full training will be provided. As a Customer Service Representative, you will play a vital role in managing incoming calls and emails from customers calling for emergency assistance, guidance, and support whilst they are overseas. Main duties include: Handling incoming calls and emails in an efficient, professional, and courteous manner Responding to email enquiries of the same nature Maintaining a clear record of each case Following up on all cases until completion Escalating any issues or potential problems as and when required Your customer focused approach to work, calm and collected manner when working under pressure, along with excellent attention to detail combined with well-developed written and verbal communication skills both in English and either French, Italian, Spanish or German, will enable you to excel in this exciting role! You must be able to commit to minimum of 21 or up to 35 hours a week. Our client can be flexible for candidates with language skills to work mornings, afternoons or weekends, or a combination of these shifts across a weekly period In addition to a fun, friendly and collaborative working environment, you will receive comprehensive training and support throughout your 6-month assignment. Does this sound like your next challenge? Don't delay and apply now Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
FRENCH SELECTION UK French speaking Customer Service (Export) Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Fluent in French, French Speaker, France, Sales assistant, coordinator, Distributors, End User Customers Salary: up to 25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions - Prepare and check Export paperwork. The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Desirable - Proactive, confident and dynamic personality - Logical mindset with good common sense. - Excellent communication skills and a team player - IT literate The Salary: up to 25,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Mar 22, 2024
Full time
FRENCH SELECTION UK French speaking Customer Service (Export) Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Fluent in French, French Speaker, France, Sales assistant, coordinator, Distributors, End User Customers Salary: up to 25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions - Prepare and check Export paperwork. The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Desirable - Proactive, confident and dynamic personality - Logical mindset with good common sense. - Excellent communication skills and a team player - IT literate The Salary: up to 25,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in French & English Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto 27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Mar 22, 2024
Full time
Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in French & English Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto 27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Would you like to use your fluent language skills in either French, Spanish, German or Italian in a important Customer Service Advisor role within a leading organisation? A 6 month temporary Customer Service Advisor opportunity has arisen within an emergency services team based at a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members contacting the department relating to emergency incidents covered by their insurance. This is the chance for you to make a real impact and provide an essential service to customers needing assistance using your strong languages skills in either French, Spanish, German or Italian (depending on the language you possess). As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers via calls and e-mails in an efficient manner Keeping clear and detailed records of cases assisted with and following all cases to completion Providing advice and answering customer queries regarding claims relating to overseas policies I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, and who possess fluency in either French, Spanish, German or Italian. Salary for this position is: 14 per hour. Their office is located within 5 minutes walk from the train station - so very easy to get to!
Mar 22, 2024
Seasonal
Would you like to use your fluent language skills in either French, Spanish, German or Italian in a important Customer Service Advisor role within a leading organisation? A 6 month temporary Customer Service Advisor opportunity has arisen within an emergency services team based at a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members contacting the department relating to emergency incidents covered by their insurance. This is the chance for you to make a real impact and provide an essential service to customers needing assistance using your strong languages skills in either French, Spanish, German or Italian (depending on the language you possess). As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers via calls and e-mails in an efficient manner Keeping clear and detailed records of cases assisted with and following all cases to completion Providing advice and answering customer queries regarding claims relating to overseas policies I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, and who possess fluency in either French, Spanish, German or Italian. Salary for this position is: 14 per hour. Their office is located within 5 minutes walk from the train station - so very easy to get to!
We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team! French, German or Dutch speaking Customer Service Advisor Salary: c 22,000 + excellent bonuses Hours: 9am-5pm Monday to Friday (35 hour week) Company benefits: 33 days holiday + Bank holidays A competitive salary. Onsite parking Sales bonus for target achievement. French, German or Dutch speaking Customer Service Advisor roles and responsibilities: Converting sales enquiries into sales orders. Responding to inbound telephone calls and Live Chat enquiries. Following up website and email customer enquiries. Providing overseas customers with product information, quotations, and technical information. Processing customer sales orders. Chasing customer payments. Translating product sales literature and general documents. The ideal French, German or Dutch speaking Customer Service Advisor : Fluent French, German or Dutch speaker Strong verbal and written communication skills. Good administrative, organisational and time management skills. Good team player. Join the team! Click apply now , we look forward to receiving your application. The Recruitment Co are an equal opportunities employer. CPBlackpoolAdmin The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Mar 22, 2024
Full time
We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team! French, German or Dutch speaking Customer Service Advisor Salary: c 22,000 + excellent bonuses Hours: 9am-5pm Monday to Friday (35 hour week) Company benefits: 33 days holiday + Bank holidays A competitive salary. Onsite parking Sales bonus for target achievement. French, German or Dutch speaking Customer Service Advisor roles and responsibilities: Converting sales enquiries into sales orders. Responding to inbound telephone calls and Live Chat enquiries. Following up website and email customer enquiries. Providing overseas customers with product information, quotations, and technical information. Processing customer sales orders. Chasing customer payments. Translating product sales literature and general documents. The ideal French, German or Dutch speaking Customer Service Advisor : Fluent French, German or Dutch speaker Strong verbal and written communication skills. Good administrative, organisational and time management skills. Good team player. Join the team! Click apply now , we look forward to receiving your application. The Recruitment Co are an equal opportunities employer. CPBlackpoolAdmin The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
We are proud to be supporting this well know company based in Swindon, in finding a Spanish Speaking Customer Service Advisor to join their team. Office based in Swindon, UK. Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour paid weekly. Part Time, 3 days per week (You choose which days). Free Parking & full training provided. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their Spanish and English skills in a customer contact centre, where you will be answering calls and responding to queries from Spanish Speaking customers, supporting them with queries on their mobile phones, tablets, pc's or laptops. Full training will be provided but the Spanish is a must! Requirements We are looking for Fluent Spanish speaking individuals with customer service experience to help enhance our client s customer offering. For this role you need to be fluent in Spanish and English. Excellent customer service skills and good a telephone manner will be essential for this position. We are also recruiting for a French Speaking advisor so, if you speak English, French and Spanish then we'd really love to hear from you! This is an ongoing temporary position and could lead to a permanent contract. This role is Office based located in Swindon so you will need to be able to commute to the offices every day. If this position sounds like you then apply NOW via this job board or send your CV to (url removed)
Mar 21, 2024
Seasonal
We are proud to be supporting this well know company based in Swindon, in finding a Spanish Speaking Customer Service Advisor to join their team. Office based in Swindon, UK. Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour paid weekly. Part Time, 3 days per week (You choose which days). Free Parking & full training provided. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their Spanish and English skills in a customer contact centre, where you will be answering calls and responding to queries from Spanish Speaking customers, supporting them with queries on their mobile phones, tablets, pc's or laptops. Full training will be provided but the Spanish is a must! Requirements We are looking for Fluent Spanish speaking individuals with customer service experience to help enhance our client s customer offering. For this role you need to be fluent in Spanish and English. Excellent customer service skills and good a telephone manner will be essential for this position. We are also recruiting for a French Speaking advisor so, if you speak English, French and Spanish then we'd really love to hear from you! This is an ongoing temporary position and could lead to a permanent contract. This role is Office based located in Swindon so you will need to be able to commute to the offices every day. If this position sounds like you then apply NOW via this job board or send your CV to (url removed)
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Sep 14, 2021
Full time
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.