Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
Apr 19, 2024
Full time
Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Apr 19, 2024
Full time
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Apr 19, 2024
Full time
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Service Desk Analyst Title: Service Desk Analyst Contract Type: Fixed Term, 12 months Hours: 35 hours, Full Time Location: West Ham Lane, Stratford, London Persona: Office based with one day a week working from home Salary: £31,923 per annum Closing date for completed applications: 23rd April 2024 at 23:59pm. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who's focus it is to provide exceptional service to all customers, internal and external to the business. The Service Desk Analyst will: Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLA's and KPI's, using ITSM tools to prioritise, resolve, and reassign tickets as soon as possible after they are logged. Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar). Escalate when required for technical, 3rd party &/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner. Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills. Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. Skills and Experience: Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas. Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds. Excellent problem-solving skills, with a focus on providing exceptional customer service. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Apr 16, 2024
Contractor
Service Desk Analyst Title: Service Desk Analyst Contract Type: Fixed Term, 12 months Hours: 35 hours, Full Time Location: West Ham Lane, Stratford, London Persona: Office based with one day a week working from home Salary: £31,923 per annum Closing date for completed applications: 23rd April 2024 at 23:59pm. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who's focus it is to provide exceptional service to all customers, internal and external to the business. The Service Desk Analyst will: Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLA's and KPI's, using ITSM tools to prioritise, resolve, and reassign tickets as soon as possible after they are logged. Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar). Escalate when required for technical, 3rd party &/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner. Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills. Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. Skills and Experience: Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas. Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds. Excellent problem-solving skills, with a focus on providing exceptional customer service. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The role of Business Intelligence Manager is responsible for overseeing the development, implementation and optimization of our business intelligence strategy. You will work alongside a talented team of analysts and work closely with cross-functional teams to ensure the effective utilization of data for strategic planning and operational improvement. In this influential position, you will play a transformative role in shaping and optimizing the analytical framework for Sky Creative. Your contributions will extend far beyond data analysis, directly impacting high-level decision-making and overall business performance. Your expertise will serve as a linchpin, aligning analytical plans with organizational objectives and ensuring a sophisticated, impactful approach to data-driven insights that empowers strategic decision-making. What you'll do: The Business Intelligence Manager will be responsible for performing the following key duties: Help to shape a comprehensive business intelligence and advanced analytics/data science strategy aligned with organizational goals and lead on executing this strategy. Collaborate with leadership and various business areas to define and prioritize key performance indicators (KPIs) and metrics for success. Use your experience in the field to evaluate, select and implement BI tools and technologies that align with business needs. Oversee the integration of BI tools into existing systems for seamless functionality. Collaborate with key stakeholders to understand business requirements and ensure BI solutions meet their needs. Communicate complex data insights to non-technical stakeholders in a clear and compelling manner. Develop an unparalleled understanding of Sky Creative's systems and data sources, positioning yourself as a foremost authority in the field. Collaborate with the Technology team and ITG to seamlessly implement recommendations aimed at elevating data quality within the Sky Creative Portal. Step in proactively to assist Business Intelligence Analysts in troubleshooting and resolving technical reporting issues as needed. Deliver key reports that provide pivotal insights for informed decision-making within the organization and lead on the monthly performance report for senior management. What you'll bring: Bachelor's degree in Business, Statistics, Computer Science, or a related field. Proven experience as a Business Intelligence Analyst or in a similar role Proficiency in SQL, data visualization tools (e.g. Tableau, Power BI, QlikView, or similar platforms) for creating dashboards and visualizations. Proficiency in using collaborative platforms such as SharePoint to streamline communication, document sharing, and project collaboration within the organization. Advanced Microsoft Excel skills. Strong statistical and quantitative analysis skills to interpret data and draw meaningful insights. Strong problem-solving and critical thinking skills. Team Overview: Sky Creative is Sky's European Brand and Creative hub providing Brand Strategy, Brand Design, Advertising, Promotions, Broadcast Creative and Digital Design for multiple stakeholders across our European Markets. From rebranding Sky Sports to designing key art and creating large-scale ATL campaigns for Sky's commissions and original productions, we are uniquely placed to offer our people a huge range of exciting and diverse opportunities. We believe that an in-house agency is the best of both worlds. A great portfolio of work with unrivalled proximity to our clients, programme makers and commissioners alike. We are passionate about what we do and share first-hand in the success of the brands, shows and content we help create, promote and market. We're committed to delivering brilliant creative, made by people that love what they do. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 16, 2024
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The role of Business Intelligence Manager is responsible for overseeing the development, implementation and optimization of our business intelligence strategy. You will work alongside a talented team of analysts and work closely with cross-functional teams to ensure the effective utilization of data for strategic planning and operational improvement. In this influential position, you will play a transformative role in shaping and optimizing the analytical framework for Sky Creative. Your contributions will extend far beyond data analysis, directly impacting high-level decision-making and overall business performance. Your expertise will serve as a linchpin, aligning analytical plans with organizational objectives and ensuring a sophisticated, impactful approach to data-driven insights that empowers strategic decision-making. What you'll do: The Business Intelligence Manager will be responsible for performing the following key duties: Help to shape a comprehensive business intelligence and advanced analytics/data science strategy aligned with organizational goals and lead on executing this strategy. Collaborate with leadership and various business areas to define and prioritize key performance indicators (KPIs) and metrics for success. Use your experience in the field to evaluate, select and implement BI tools and technologies that align with business needs. Oversee the integration of BI tools into existing systems for seamless functionality. Collaborate with key stakeholders to understand business requirements and ensure BI solutions meet their needs. Communicate complex data insights to non-technical stakeholders in a clear and compelling manner. Develop an unparalleled understanding of Sky Creative's systems and data sources, positioning yourself as a foremost authority in the field. Collaborate with the Technology team and ITG to seamlessly implement recommendations aimed at elevating data quality within the Sky Creative Portal. Step in proactively to assist Business Intelligence Analysts in troubleshooting and resolving technical reporting issues as needed. Deliver key reports that provide pivotal insights for informed decision-making within the organization and lead on the monthly performance report for senior management. What you'll bring: Bachelor's degree in Business, Statistics, Computer Science, or a related field. Proven experience as a Business Intelligence Analyst or in a similar role Proficiency in SQL, data visualization tools (e.g. Tableau, Power BI, QlikView, or similar platforms) for creating dashboards and visualizations. Proficiency in using collaborative platforms such as SharePoint to streamline communication, document sharing, and project collaboration within the organization. Advanced Microsoft Excel skills. Strong statistical and quantitative analysis skills to interpret data and draw meaningful insights. Strong problem-solving and critical thinking skills. Team Overview: Sky Creative is Sky's European Brand and Creative hub providing Brand Strategy, Brand Design, Advertising, Promotions, Broadcast Creative and Digital Design for multiple stakeholders across our European Markets. From rebranding Sky Sports to designing key art and creating large-scale ATL campaigns for Sky's commissions and original productions, we are uniquely placed to offer our people a huge range of exciting and diverse opportunities. We believe that an in-house agency is the best of both worlds. A great portfolio of work with unrivalled proximity to our clients, programme makers and commissioners alike. We are passionate about what we do and share first-hand in the success of the brands, shows and content we help create, promote and market. We're committed to delivering brilliant creative, made by people that love what they do. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination Position Summary Are you a skilled in-house lawyer with a passion for technology? Do you thrive in a fast-paced enviroment where you can feel a real impact? We re seeking a talented and experience Legal Counsel to join our team, focusing on contract negotiations in the EMEA and APAC regions. We offer a hybrid working model for this role. Our office is located in central London, close to Bank station. What you will do: Drive Commercial Success: Review, negotiate, and approve a variety of commercial agreements tailored to the dynamic tech landscape, with a particular emphasis on SaaS Agreements and GDPR data processing agreements. Strategic Leadership: Take ownership of the operational aspects of our legal function. Collaborate cross-functionally with teams such as sales, finance, and product development to optimize enterprise contract life-cycle management for our evolving needs. Navigate Complex Compliance: Lead or support project management for European compliance, data protection (GDPR), HR, and other key initiatives. Prioritize effectively in a transaction-intensive environment, balancing speed and risk with precision. Adaptability and Resilience: Thrive in handling unexpected challenges with confidence and grace, turning each experience into an opportunity for growth. Drive Results:Identify personal and organizational objectives and pursue them relentlessly. Your dedication will be key to our success in a diverse and rapidly expanding global market. International Collaboration: Embrace the opportunity to work in a culturally diverse environment within a high-growth software company, enjoying the flexibility of remote work arrangements. What you bring: Expertise in IT Legal Agreements: Proven experience in reviewing, drafting, and negotiating a range of IT legal agreements. Familiarity with SaaS Agreements and GDPR data processing agreements is highly desirable. In-House Experience: Previous experience in an in-house legal role within a software company is a significant advantage, demonstrating your understanding of the unique challenges and opportunities in the tech sector. Language Skills: Fluency in English is essential, while proficiency in German and/or French is a strong plus. Education in the legal systems of English, German or French jurisdictions is also advantageous. GDPR and Employment Law: Experience with GDPR compliance is highly valued, as is an interest or background in employment law. Exceptional People Skills: Build and nurture critical relationships with stakeholders, demonstrating outstanding communication and interpersonal skills. Ability to thrive in a fast-paced, client-focused environment will be pivotal to your success in this role. Join us in shaping the future of technology, where your expertise and passion will drive meaningful impact. Apply now to be part of our dynamic team! What we offer: We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter. By submitting your application you acknowledge that you have read Icertis's Privacy Policy ( ) Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Apr 16, 2024
Full time
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination Position Summary Are you a skilled in-house lawyer with a passion for technology? Do you thrive in a fast-paced enviroment where you can feel a real impact? We re seeking a talented and experience Legal Counsel to join our team, focusing on contract negotiations in the EMEA and APAC regions. We offer a hybrid working model for this role. Our office is located in central London, close to Bank station. What you will do: Drive Commercial Success: Review, negotiate, and approve a variety of commercial agreements tailored to the dynamic tech landscape, with a particular emphasis on SaaS Agreements and GDPR data processing agreements. Strategic Leadership: Take ownership of the operational aspects of our legal function. Collaborate cross-functionally with teams such as sales, finance, and product development to optimize enterprise contract life-cycle management for our evolving needs. Navigate Complex Compliance: Lead or support project management for European compliance, data protection (GDPR), HR, and other key initiatives. Prioritize effectively in a transaction-intensive environment, balancing speed and risk with precision. Adaptability and Resilience: Thrive in handling unexpected challenges with confidence and grace, turning each experience into an opportunity for growth. Drive Results:Identify personal and organizational objectives and pursue them relentlessly. Your dedication will be key to our success in a diverse and rapidly expanding global market. International Collaboration: Embrace the opportunity to work in a culturally diverse environment within a high-growth software company, enjoying the flexibility of remote work arrangements. What you bring: Expertise in IT Legal Agreements: Proven experience in reviewing, drafting, and negotiating a range of IT legal agreements. Familiarity with SaaS Agreements and GDPR data processing agreements is highly desirable. In-House Experience: Previous experience in an in-house legal role within a software company is a significant advantage, demonstrating your understanding of the unique challenges and opportunities in the tech sector. Language Skills: Fluency in English is essential, while proficiency in German and/or French is a strong plus. Education in the legal systems of English, German or French jurisdictions is also advantageous. GDPR and Employment Law: Experience with GDPR compliance is highly valued, as is an interest or background in employment law. Exceptional People Skills: Build and nurture critical relationships with stakeholders, demonstrating outstanding communication and interpersonal skills. Ability to thrive in a fast-paced, client-focused environment will be pivotal to your success in this role. Join us in shaping the future of technology, where your expertise and passion will drive meaningful impact. Apply now to be part of our dynamic team! What we offer: We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter. By submitting your application you acknowledge that you have read Icertis's Privacy Policy ( ) Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination Position Summary Are you a skilled in-house lawyer with a passion for technology? Do you thrive in a fast-paced enviroment where you can feel a real impact? We re seeking a talented and experience Legal Counsel to join our team, focusing on contract negotiations in the EMEA and APAC regions. We offer a hybrid working model for this role. Our office is located in central London, close to Bank station. What you will do: Drive Commercial Success: Review, negotiate, and approve a variety of commercial agreements tailored to the dynamic tech landscape, with a particular emphasis on SaaS Agreements and GDPR data processing agreements. Strategic Leadership: Take ownership of the operational aspects of our legal function. Collaborate cross-functionally with teams such as sales, finance, and product development to optimize enterprise contract life-cycle management for our evolving needs. Navigate Complex Compliance: Lead or support project management for European compliance, data protection (GDPR), HR, and other key initiatives. Prioritize effectively in a transaction-intensive environment, balancing speed and risk with precision. Adaptability and Resilience: Thrive in handling unexpected challenges with confidence and grace, turning each experience into an opportunity for growth. Drive Results:Identify personal and organizational objectives and pursue them relentlessly. Your dedication will be key to our success in a diverse and rapidly expanding global market. International Collaboration: Embrace the opportunity to work in a culturally diverse environment within a high-growth software company, enjoying the flexibility of remote work arrangements. What you bring: Expertise in IT Legal Agreements: Proven experience in reviewing, drafting, and negotiating a range of IT legal agreements. Familiarity with SaaS Agreements and GDPR data processing agreements is highly desirable. In-House Experience: Previous experience in an in-house legal role within a software company is a significant advantage, demonstrating your understanding of the unique challenges and opportunities in the tech sector. Language Skills: Fluency in English is essential, while proficiency in German and/or French is a strong plus. Education in the legal systems of English, German or French jurisdictions is also advantageous. GDPR and Employment Law: Experience with GDPR compliance is highly valued, as is an interest or background in employment law. Exceptional People Skills: Build and nurture critical relationships with stakeholders, demonstrating outstanding communication and interpersonal skills. Ability to thrive in a fast-paced, client-focused environment will be pivotal to your success in this role. Join us in shaping the future of technology, where your expertise and passion will drive meaningful impact. Apply now to be part of our dynamic team! What we offer: We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter. By submitting your application you acknowledge that you have read Icertis's Privacy Policy ( ) Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Apr 16, 2024
Full time
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination Position Summary Are you a skilled in-house lawyer with a passion for technology? Do you thrive in a fast-paced enviroment where you can feel a real impact? We re seeking a talented and experience Legal Counsel to join our team, focusing on contract negotiations in the EMEA and APAC regions. We offer a hybrid working model for this role. Our office is located in central London, close to Bank station. What you will do: Drive Commercial Success: Review, negotiate, and approve a variety of commercial agreements tailored to the dynamic tech landscape, with a particular emphasis on SaaS Agreements and GDPR data processing agreements. Strategic Leadership: Take ownership of the operational aspects of our legal function. Collaborate cross-functionally with teams such as sales, finance, and product development to optimize enterprise contract life-cycle management for our evolving needs. Navigate Complex Compliance: Lead or support project management for European compliance, data protection (GDPR), HR, and other key initiatives. Prioritize effectively in a transaction-intensive environment, balancing speed and risk with precision. Adaptability and Resilience: Thrive in handling unexpected challenges with confidence and grace, turning each experience into an opportunity for growth. Drive Results:Identify personal and organizational objectives and pursue them relentlessly. Your dedication will be key to our success in a diverse and rapidly expanding global market. International Collaboration: Embrace the opportunity to work in a culturally diverse environment within a high-growth software company, enjoying the flexibility of remote work arrangements. What you bring: Expertise in IT Legal Agreements: Proven experience in reviewing, drafting, and negotiating a range of IT legal agreements. Familiarity with SaaS Agreements and GDPR data processing agreements is highly desirable. In-House Experience: Previous experience in an in-house legal role within a software company is a significant advantage, demonstrating your understanding of the unique challenges and opportunities in the tech sector. Language Skills: Fluency in English is essential, while proficiency in German and/or French is a strong plus. Education in the legal systems of English, German or French jurisdictions is also advantageous. GDPR and Employment Law: Experience with GDPR compliance is highly valued, as is an interest or background in employment law. Exceptional People Skills: Build and nurture critical relationships with stakeholders, demonstrating outstanding communication and interpersonal skills. Ability to thrive in a fast-paced, client-focused environment will be pivotal to your success in this role. Join us in shaping the future of technology, where your expertise and passion will drive meaningful impact. Apply now to be part of our dynamic team! What we offer: We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter. By submitting your application you acknowledge that you have read Icertis's Privacy Policy ( ) Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Management Consultant: Data Analytics Lead - Managing Principal (Senior Manager) Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. THE ROLE We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of the data analytics capability, identifying business development opportunities on new and existing clients, and aiding the development of client proposals, and propositions. You will help to develop the UK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning.Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture, and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers voted us as the A-Team Best Consultancy in Data Management in 2021 and 2022, and value our ability to identify and develop top data talent. In addition to winning the Best Consultancy of the year 2022 in the British Banking Awards. AS A DATA ANALYTICS LEAD YOU WILL Identify and research business development opportunities on new or existing clients and aiding the development of client proposals and bids. Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions. Build market networks and relationships, to enhance the market awareness of the UK Data Practice. Contribute to internally and externally facing innovation practice in your field Create a collaborative culture, driving talent development, provide mentoring and coaching for those developing their careers in data Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders. SKILLS & EXPERTISE 8+ years of consulting experience likely in a senior management or director position. Experience in spearheading new business opportunities. Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities. Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models. Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role. Desired experience in programme execution, business analysis and change management - proven ability to shape, design, and manage the execution of data programmes. Experienced working in a multi-client environment that emphasises collaboration, and teamwork. Experienced in recruiting and developing teams. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clientsand employees Ongoing learning opportunities to help you acquire new skills or deepenexisting expertise A flat, non-hierarchical structure that will enable you to work with senior partnersand directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Apr 16, 2024
Full time
Management Consultant: Data Analytics Lead - Managing Principal (Senior Manager) Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. THE ROLE We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of the data analytics capability, identifying business development opportunities on new and existing clients, and aiding the development of client proposals, and propositions. You will help to develop the UK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning.Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture, and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers voted us as the A-Team Best Consultancy in Data Management in 2021 and 2022, and value our ability to identify and develop top data talent. In addition to winning the Best Consultancy of the year 2022 in the British Banking Awards. AS A DATA ANALYTICS LEAD YOU WILL Identify and research business development opportunities on new or existing clients and aiding the development of client proposals and bids. Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions. Build market networks and relationships, to enhance the market awareness of the UK Data Practice. Contribute to internally and externally facing innovation practice in your field Create a collaborative culture, driving talent development, provide mentoring and coaching for those developing their careers in data Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders. SKILLS & EXPERTISE 8+ years of consulting experience likely in a senior management or director position. Experience in spearheading new business opportunities. Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities. Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models. Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role. Desired experience in programme execution, business analysis and change management - proven ability to shape, design, and manage the execution of data programmes. Experienced working in a multi-client environment that emphasises collaboration, and teamwork. Experienced in recruiting and developing teams. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clientsand employees Ongoing learning opportunities to help you acquire new skills or deepenexisting expertise A flat, non-hierarchical structure that will enable you to work with senior partnersand directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Why work at Wipro? We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro overall in Europe a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes . Overview & Responsibilities Wipro's Domain & Consulting (D&C) group recently moved to it's own Global Business Line reporting directly into Thierry Delaporte, our CEO. In his own words, this evolution of our business is aligned to our clients' strategic priorities, and will allow us to drive better delivery synergies and orchestration enhance the experience we deliver across the client journey streamline decision making and channel our investments more effectively build new capabilities ahead of the market to capitalize on untapped opportunities create more opportunities for talent development and reskilling, across the firm. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. Our Domain and Consulting (D&C) team is at the heart of this. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro D&C is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our people are the tip-of-the-spear driving change, come join us! This career opportunity within our career framework is at Senior Partner level and is for our Utilities consulting business unit. The role as Europe Utilities Leader also expands into Engineering Construction & Operations (ECO) and Geographical Information Systems (GIS), they will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. We bring an experienced global team of domain specialists - including engineers, technology and business-skilled practitioners, as well as specialists in geoscience and other disciplines aligned to our client base. Our solutions cover the transformation lifecycle from assessment to delivery to sustainability. This role is expected to deliver growth across the following areas; Generation, Resilient Network & Asset Operations, Utilities Retail Customer Care & Billing, Engineering & Capital Projects, Net Zero Transition, and New Energy Consulting capabilities across Digital Experiences & Design Thinking, Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model Our Europe Utilities Consulting Leader is expected to build and maintain C-level relationships and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally. They will also embrace Wipro's 5-Habits for Success which are Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust. Areas of focus Growth: Work with the leadership team to define and execute a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new Utilities opportunities and expands Wipro's client positioning. Relationships: As a Senior Partner you bring deep expertise and good industry connections to develop the consulting and advisory business. Internal relationships are equally important as you work with a "One Wipro" mindset Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals. Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare Skills and Qualifications required Sell & Deliver Big picture orientation, conceiving effective strategies to drive growth Entrepreneurial drive with a can-do attitude and pragmatic approach Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organisation Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements. Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery and operational management. Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value. Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges Driving Transformation Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients Be a champion and passionate advocate for transformation in the Utilities landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and the Digital Transformation for the industry. Influential internal change agent with gravitas and business building mindset Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results Have a good understanding of IT and digital technology especially those which are new and emerging, including its application to the Utilities industry Talent Management Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals Nurturing, developing, mentoring of top talent into future consulting business leaders Execution of organisational people strategy with strong collaboration from HR and Recruitment leads Proactively seeks opportunities to attract top diverse talent at all levels Exemplary professional and corporate track record, delivering concise and effective communications with authority Highly adaptable in dynamic environments and integrates effectively into a global matrix environment Strong desire to learn and shape your own career path, paving the way for your successor each time you progress Thought Leadership Ability to converse with industry leaders, analysts and formulate POV on trends Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc Internal content and offerings creator, writes publications, blogs and whitepapers Utilises social media effectively with their digital presence Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital. As mentioned at the beginning, i f you only meet some of the requirements for this role, that's okay . click apply for full job details
Apr 15, 2024
Full time
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Why work at Wipro? We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro overall in Europe a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes . Overview & Responsibilities Wipro's Domain & Consulting (D&C) group recently moved to it's own Global Business Line reporting directly into Thierry Delaporte, our CEO. In his own words, this evolution of our business is aligned to our clients' strategic priorities, and will allow us to drive better delivery synergies and orchestration enhance the experience we deliver across the client journey streamline decision making and channel our investments more effectively build new capabilities ahead of the market to capitalize on untapped opportunities create more opportunities for talent development and reskilling, across the firm. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. Our Domain and Consulting (D&C) team is at the heart of this. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro D&C is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our people are the tip-of-the-spear driving change, come join us! This career opportunity within our career framework is at Senior Partner level and is for our Utilities consulting business unit. The role as Europe Utilities Leader also expands into Engineering Construction & Operations (ECO) and Geographical Information Systems (GIS), they will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. We bring an experienced global team of domain specialists - including engineers, technology and business-skilled practitioners, as well as specialists in geoscience and other disciplines aligned to our client base. Our solutions cover the transformation lifecycle from assessment to delivery to sustainability. This role is expected to deliver growth across the following areas; Generation, Resilient Network & Asset Operations, Utilities Retail Customer Care & Billing, Engineering & Capital Projects, Net Zero Transition, and New Energy Consulting capabilities across Digital Experiences & Design Thinking, Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model Our Europe Utilities Consulting Leader is expected to build and maintain C-level relationships and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally. They will also embrace Wipro's 5-Habits for Success which are Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust. Areas of focus Growth: Work with the leadership team to define and execute a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new Utilities opportunities and expands Wipro's client positioning. Relationships: As a Senior Partner you bring deep expertise and good industry connections to develop the consulting and advisory business. Internal relationships are equally important as you work with a "One Wipro" mindset Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals. Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare Skills and Qualifications required Sell & Deliver Big picture orientation, conceiving effective strategies to drive growth Entrepreneurial drive with a can-do attitude and pragmatic approach Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organisation Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements. Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery and operational management. Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value. Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges Driving Transformation Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients Be a champion and passionate advocate for transformation in the Utilities landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and the Digital Transformation for the industry. Influential internal change agent with gravitas and business building mindset Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results Have a good understanding of IT and digital technology especially those which are new and emerging, including its application to the Utilities industry Talent Management Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals Nurturing, developing, mentoring of top talent into future consulting business leaders Execution of organisational people strategy with strong collaboration from HR and Recruitment leads Proactively seeks opportunities to attract top diverse talent at all levels Exemplary professional and corporate track record, delivering concise and effective communications with authority Highly adaptable in dynamic environments and integrates effectively into a global matrix environment Strong desire to learn and shape your own career path, paving the way for your successor each time you progress Thought Leadership Ability to converse with industry leaders, analysts and formulate POV on trends Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc Internal content and offerings creator, writes publications, blogs and whitepapers Utilises social media effectively with their digital presence Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital. As mentioned at the beginning, i f you only meet some of the requirements for this role, that's okay . click apply for full job details
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Why work at Wipro? We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 1st overall in Europe a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes . All of our employees are expected to embody Wipro's 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust. Overview & Responsibilities Wipro Consulting operates as it's own Global Business Line reporting directly into Thierry Delaporte, our CEO. In his own words, this evolution of our business is aligned to our clients' strategic priorities, and will allow us to drive better delivery synergies and orchestration enhance the experience we deliver across the client journey streamline decision making and channel our investments more effectively build new capabilities ahead of the market to capitalize on untapped opportunities create more opportunities for talent development and reskilling, across the firm. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. Our Domain and Consulting (D&C) team is at the heart of this. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro D&C is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our people are the tip-of-the-spear driving change, come join us! This career opportunity within our career framework is at Senior Partner level and is for our Energy consulting business unit. The role as Europe Energy Consulting Leader will have a focus on our Oil & Gas customers and their associated businesses, they will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. We bring an experienced global team of domain specialists - including engineers, technology and business-skilled practitioners, as well as specialists in geoscience and other disciplines aligned to our client base. Our solutions cover the transformation lifecycle from assessment to delivery to sustainability. This role is expected to deliver growth across the following areas; Upstream Transformation, Sustainability, Decarbonization, Downstream, Energy Transition, Low Carbon Solutions, Business Solutions & Alliances Consulting capabilities across Digital Experiences & Design Thinking, Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model Our Europe Energy Consulting Leader is expected to build and maintain C-level relationships and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally. Areas of focus Growth: Work with the leadership team to define and execute a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new Energy opportunities and expands Wipro's client positioning. Relationships: As a Senior Partner you bring deep expertise and good industry connections to develop the consulting and advisory business. Internal relationships are equally important as you work with a "One Wipro" mindset Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals. Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare Experience & Skills required Sell & Deliver Big picture orientation, conceiving effective strategies to drive growth Entrepreneurial drive with a can-do attitude and pragmatic approach Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organisation Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements. Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery and operational management. Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value. Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges Driving Transformation Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients Be a champion and passionate advocate for transformation in the Energy landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and Digital Transformation for the Energy industry. Influential internal change agent with gravitas and business building mindset Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results Have a good understanding of IT and digital technology especially those which are new and emerging, including its application to the Energy Talent Management Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals Nurturing, developing, mentoring of top talent into future consulting business leaders Execution of organisational people strategy with strong collaboration from HR and Recruitment leads Proactively seeks opportunities to attract top diverse talent at all levels Exemplary professional and corporate track record, delivering concise and effective communications with authority Highly adaptable in dynamic environments and integrates effectively into a global matrix environment Strong desire to learn and shape your own career path, paving the way for your successor each time you progress Thought Leadership Ability to converse with industry leaders, analysts and formulate POV on trends Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc Internal content and offerings creator, writes publications, blogs and whitepapers Utilises social media effectively with their digital presence Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital. As mentioned at the beginning, i f you only meet some of the requirements for this role, that's okay . click apply for full job details
Apr 15, 2024
Full time
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Why work at Wipro? We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 1st overall in Europe a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes . All of our employees are expected to embody Wipro's 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust. Overview & Responsibilities Wipro Consulting operates as it's own Global Business Line reporting directly into Thierry Delaporte, our CEO. In his own words, this evolution of our business is aligned to our clients' strategic priorities, and will allow us to drive better delivery synergies and orchestration enhance the experience we deliver across the client journey streamline decision making and channel our investments more effectively build new capabilities ahead of the market to capitalize on untapped opportunities create more opportunities for talent development and reskilling, across the firm. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. Our Domain and Consulting (D&C) team is at the heart of this. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro D&C is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our people are the tip-of-the-spear driving change, come join us! This career opportunity within our career framework is at Senior Partner level and is for our Energy consulting business unit. The role as Europe Energy Consulting Leader will have a focus on our Oil & Gas customers and their associated businesses, they will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. We bring an experienced global team of domain specialists - including engineers, technology and business-skilled practitioners, as well as specialists in geoscience and other disciplines aligned to our client base. Our solutions cover the transformation lifecycle from assessment to delivery to sustainability. This role is expected to deliver growth across the following areas; Upstream Transformation, Sustainability, Decarbonization, Downstream, Energy Transition, Low Carbon Solutions, Business Solutions & Alliances Consulting capabilities across Digital Experiences & Design Thinking, Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model Our Europe Energy Consulting Leader is expected to build and maintain C-level relationships and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally. Areas of focus Growth: Work with the leadership team to define and execute a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new Energy opportunities and expands Wipro's client positioning. Relationships: As a Senior Partner you bring deep expertise and good industry connections to develop the consulting and advisory business. Internal relationships are equally important as you work with a "One Wipro" mindset Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals. Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare Experience & Skills required Sell & Deliver Big picture orientation, conceiving effective strategies to drive growth Entrepreneurial drive with a can-do attitude and pragmatic approach Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organisation Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements. Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery and operational management. Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value. Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges Driving Transformation Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients Be a champion and passionate advocate for transformation in the Energy landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and Digital Transformation for the Energy industry. Influential internal change agent with gravitas and business building mindset Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results Have a good understanding of IT and digital technology especially those which are new and emerging, including its application to the Energy Talent Management Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals Nurturing, developing, mentoring of top talent into future consulting business leaders Execution of organisational people strategy with strong collaboration from HR and Recruitment leads Proactively seeks opportunities to attract top diverse talent at all levels Exemplary professional and corporate track record, delivering concise and effective communications with authority Highly adaptable in dynamic environments and integrates effectively into a global matrix environment Strong desire to learn and shape your own career path, paving the way for your successor each time you progress Thought Leadership Ability to converse with industry leaders, analysts and formulate POV on trends Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc Internal content and offerings creator, writes publications, blogs and whitepapers Utilises social media effectively with their digital presence Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital. As mentioned at the beginning, i f you only meet some of the requirements for this role, that's okay . click apply for full job details
Service Desk Analyst Title: Service Desk Analyst Contract Type: Permanent Hours: 35 hours, Full Time Location: Sale, Manchester Please note the Sale Point office will be relocating to Old Trafford in early 2025 Persona: Office based with one day a week working from home Salary: £26,295 per annum Closing date for completed applications: 19th April 2024 at 23:59 pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who's focus it is to provide exceptional service to all customers, internal and external to the business. The Service Desk Analyst will: Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLA's and KPI's, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are logged. Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar). Escalate when required for technical, 3rd party &/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner. Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills. Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. Skills and Experience: Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas. Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds. Excellent problem-solving skills, with a focus on providing exceptional customer service. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Apply now.
Apr 15, 2024
Full time
Service Desk Analyst Title: Service Desk Analyst Contract Type: Permanent Hours: 35 hours, Full Time Location: Sale, Manchester Please note the Sale Point office will be relocating to Old Trafford in early 2025 Persona: Office based with one day a week working from home Salary: £26,295 per annum Closing date for completed applications: 19th April 2024 at 23:59 pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who's focus it is to provide exceptional service to all customers, internal and external to the business. The Service Desk Analyst will: Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLA's and KPI's, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are logged. Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar). Escalate when required for technical, 3rd party &/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner. Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills. Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. Skills and Experience: Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas. Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds. Excellent problem-solving skills, with a focus on providing exceptional customer service. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Apply now.
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 15, 2024
Full time
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Apr 15, 2024
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 14, 2024
Full time
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This role sits within the DIT Security Operations Centre (SOC), which is responsible for the identification and handling of security threats. You will be responsible for the monitoring aspects of the SOCs Target Operating Model (TOM) at a high level, acting as the final point of escalation for the resolution of incidents identified by SOC analysts. A key part of the role will be the identification and implementation of lessons learned from cyber security incidents as part of a continuous improvement cycle. Improvements to DITs capability to detect and response will be a priority. In the role you will be managing and mentoring junior SOC staff, and so this role is suitable for someone looking for a position of responsibility. Responsibilities Responsibilities In your day-to-day role, you will: Lead the implementation of the DIT monitoring policyand management of the SOC TOM, providing expert advice to junior SOC staff. Review existing and new data sources being ingested into the SIEM and propose and implement use cases for detection and analysis. Produce thorough documentation on complex incidents focussing on the improvements that can be made to processes, playbooks, and tooling. Manage incident response exercises and scoping, design and governance of red-teaming and threat-hunting activity in collaboration with the Threat Hunterand in line with DITs policies. Communicate the significance of the results of investigations and risk mitigation outcomes and engage with a broad range of senior stakeholders. Be responsible for defining the vision, principles, and strategy for incident response. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Significant experience of working at tier 2 or tier 3 in a SOC with management/mentoring responsibilities . Demonstrable experience with KQL or similar query language . Solid knowledge of various information security frameworks, for example MITRE. Demonstrable experience in cyber security incident management . Effective verbal and written communication skills. Demonstrable knowledge and experience of intrusion detection and analysis skills . Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: SIEM and Security Software, especially Microsoft Professional information security certification CISSP or similar. Experience of working in a multi-cloud environment. Knowledge or experience of forensics. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Intrusion detection and analysis Threat intelligence and assessment Incident management, investigation, and response Information risk assessment and risk management Applied security capability Query language expertise You will also be assessed against the Behaviours of: Developing Self and Others Changing and Improving Delivering at Pace Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: ..... click apply for full job details
Sep 24, 2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This role sits within the DIT Security Operations Centre (SOC), which is responsible for the identification and handling of security threats. You will be responsible for the monitoring aspects of the SOCs Target Operating Model (TOM) at a high level, acting as the final point of escalation for the resolution of incidents identified by SOC analysts. A key part of the role will be the identification and implementation of lessons learned from cyber security incidents as part of a continuous improvement cycle. Improvements to DITs capability to detect and response will be a priority. In the role you will be managing and mentoring junior SOC staff, and so this role is suitable for someone looking for a position of responsibility. Responsibilities Responsibilities In your day-to-day role, you will: Lead the implementation of the DIT monitoring policyand management of the SOC TOM, providing expert advice to junior SOC staff. Review existing and new data sources being ingested into the SIEM and propose and implement use cases for detection and analysis. Produce thorough documentation on complex incidents focussing on the improvements that can be made to processes, playbooks, and tooling. Manage incident response exercises and scoping, design and governance of red-teaming and threat-hunting activity in collaboration with the Threat Hunterand in line with DITs policies. Communicate the significance of the results of investigations and risk mitigation outcomes and engage with a broad range of senior stakeholders. Be responsible for defining the vision, principles, and strategy for incident response. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Significant experience of working at tier 2 or tier 3 in a SOC with management/mentoring responsibilities . Demonstrable experience with KQL or similar query language . Solid knowledge of various information security frameworks, for example MITRE. Demonstrable experience in cyber security incident management . Effective verbal and written communication skills. Demonstrable knowledge and experience of intrusion detection and analysis skills . Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: SIEM and Security Software, especially Microsoft Professional information security certification CISSP or similar. Experience of working in a multi-cloud environment. Knowledge or experience of forensics. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Intrusion detection and analysis Threat intelligence and assessment Incident management, investigation, and response Information risk assessment and risk management Applied security capability Query language expertise You will also be assessed against the Behaviours of: Developing Self and Others Changing and Improving Delivering at Pace Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: ..... click apply for full job details
Researcher (Market Analyst) - Consumer Finance Salary: £21,000 - £27,000 (Junior) £30,000 - £35,000 (Senior) Location: London - Hybrid Working (1-2 days in the office per week) We're looking for a junior or senior level researcher to join our Content Research and Analysis team. You will need to submit a cover letter for your application to be considered. Which? is now the largest independent consumer organisation in the UK. At our heart, we comprehensively review and recommend which products and services people should consider or avoid. We have 800,000 plus subscribers of our content, so we need to make sure we feature exactly the right brands and information. About the role In a nutshell, the person in this role will help us choose the best companies and brands to put under the spotlight. There's a lot riding on getting the choice right, so we need specialist researchers - that's where you come in. If you're enthusiastic, curious, passionate about research and believe you can deliver high quality outputs to hard deadlines, you're ready to succeed in this role. You'll have a particular focus on consumer finance - covering things such as banking, mortgages, and telecoms. You'll be a pro at selecting the companies we include and exclude in our research - based on robust data you've pulled together from reputable sources. You'll then collate and analyse information and data effectively, to aid our comparisons. In practice, this means: You'll pinpoint the best sources of market information/intelligence to help ensure we cover the right companies in our reviews. You'll be comfortable doing primary research with companies where necessary - for example, by making direct requests to them for detailed information. You'll be responsible for understanding the services and products available and using this understanding to choose which we should cover. You'll make sure that the things we concentrate on are relevant, representative, and appropriate for our consumer audience. Your analysis could involve anything from helping us devise ways to score different companies on the services they offer, to conducting robust price analysis to help consumers access the best value. You'll work collaboratively with editors, other specialist researchers and writers to ensure we create the best content possible. You'll also be asked to contribute to our editorial content, particularly news and advice on our digital platforms and timely content in our magazines. As you gain expertise, you'll be able to apply your skills to research any consumer market and apply your judgment and analysis to scope our wider coverage, as well as spot content opportunities for our website or magazines. What we're looking for: You'll have research experience - from past work or study - alongside an appreciation of how you could use it in this role. You'll be good at tracking down information and taking a critical look at sources and data. You'll be a bit of an Excel expert, with an exceptional eye for detail and a love of accuracy that will meet our exacting research standards. You'll be comfortable with finding, collecting, collating, and applying data or information to inform or underpin decisions. You're confident about building external contact networks and maintaining excellent business relationships. It goes without saying that excellent proven time management skills will be essential to ensuring multiple deadlines are met in a fast-paced publishing environment. You may have experience with content creation, or enthusiasm about contributing to our print and online outputs. You may have experience with, or an interest in, consumer finance or financial services. About the rewards? You get a competitive salary, 28 days' holiday, contributory pension, life assurance, private medical cover, health insurance, full Which? membership for free, 50% off making a will with Which? Wills, modern open plan offices with bicycle parking, showers and wellbeing initiatives like yoga, massage and counselling at reasonable rates. About the Which? way of life? We want you to do great work and enjoy it in a workplace that respects and empowers you. We've signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We're also a Stonewall accredited employer. If you are interested, we would love to hear from you. Let us know what makes you stand out from the crowd by sending us a covering letter and your CV . Deadline: Friday 23 rd September 2022. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
Sep 22, 2022
Full time
Researcher (Market Analyst) - Consumer Finance Salary: £21,000 - £27,000 (Junior) £30,000 - £35,000 (Senior) Location: London - Hybrid Working (1-2 days in the office per week) We're looking for a junior or senior level researcher to join our Content Research and Analysis team. You will need to submit a cover letter for your application to be considered. Which? is now the largest independent consumer organisation in the UK. At our heart, we comprehensively review and recommend which products and services people should consider or avoid. We have 800,000 plus subscribers of our content, so we need to make sure we feature exactly the right brands and information. About the role In a nutshell, the person in this role will help us choose the best companies and brands to put under the spotlight. There's a lot riding on getting the choice right, so we need specialist researchers - that's where you come in. If you're enthusiastic, curious, passionate about research and believe you can deliver high quality outputs to hard deadlines, you're ready to succeed in this role. You'll have a particular focus on consumer finance - covering things such as banking, mortgages, and telecoms. You'll be a pro at selecting the companies we include and exclude in our research - based on robust data you've pulled together from reputable sources. You'll then collate and analyse information and data effectively, to aid our comparisons. In practice, this means: You'll pinpoint the best sources of market information/intelligence to help ensure we cover the right companies in our reviews. You'll be comfortable doing primary research with companies where necessary - for example, by making direct requests to them for detailed information. You'll be responsible for understanding the services and products available and using this understanding to choose which we should cover. You'll make sure that the things we concentrate on are relevant, representative, and appropriate for our consumer audience. Your analysis could involve anything from helping us devise ways to score different companies on the services they offer, to conducting robust price analysis to help consumers access the best value. You'll work collaboratively with editors, other specialist researchers and writers to ensure we create the best content possible. You'll also be asked to contribute to our editorial content, particularly news and advice on our digital platforms and timely content in our magazines. As you gain expertise, you'll be able to apply your skills to research any consumer market and apply your judgment and analysis to scope our wider coverage, as well as spot content opportunities for our website or magazines. What we're looking for: You'll have research experience - from past work or study - alongside an appreciation of how you could use it in this role. You'll be good at tracking down information and taking a critical look at sources and data. You'll be a bit of an Excel expert, with an exceptional eye for detail and a love of accuracy that will meet our exacting research standards. You'll be comfortable with finding, collecting, collating, and applying data or information to inform or underpin decisions. You're confident about building external contact networks and maintaining excellent business relationships. It goes without saying that excellent proven time management skills will be essential to ensuring multiple deadlines are met in a fast-paced publishing environment. You may have experience with content creation, or enthusiasm about contributing to our print and online outputs. You may have experience with, or an interest in, consumer finance or financial services. About the rewards? You get a competitive salary, 28 days' holiday, contributory pension, life assurance, private medical cover, health insurance, full Which? membership for free, 50% off making a will with Which? Wills, modern open plan offices with bicycle parking, showers and wellbeing initiatives like yoga, massage and counselling at reasonable rates. About the Which? way of life? We want you to do great work and enjoy it in a workplace that respects and empowers you. We've signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We're also a Stonewall accredited employer. If you are interested, we would love to hear from you. Let us know what makes you stand out from the crowd by sending us a covering letter and your CV . Deadline: Friday 23 rd September 2022. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
About the job Summary At Dstl we protect lives. We take innovative Science and Technology (S&T) and use it to keep the country safe. Do you have a background in science and engineering? If so, Dstl's Weapons Systems Group is looking for passionate individuals to fill a range of roles which include: Air Defence Analyst/Engineers, Guidance and Control Specialists, Land Guided Weapons Engineers, Radio Frequency Seeker Engineers, Senior Aerodynamics/Propulsion Engineers, Weapons Research Analysts and Weapon Systems Engineers. Please find the descriptions of the roles currently vacant in the attachment at the end of this page. We are looking for individuals with strong technical and analytical skills and leadership ability to help us develop innovative solutions. Working closely with our military customers and industry partners there are many opportunities for travel, trials and for staff secondments to industry and other Ministry of Defence (MoD) organisations. We recognise the outstanding skills and aspirations of our people and are able to present them with an unparalleled range of opportunities to develop both the UK's military capabilities as well as their own. Dstl's Weapons Systems Group helps MoD by assessing, understanding and demonstrating new technologies and how systems can be integrated across environments (domains). We strive to create common, modular and re-usable technologies and systems. Our work includes guidance, navigation, control, novel and laser effects, human integration, networking and hypersonics. We also link with other technology and information programmes. If you are interested in applying for any of our roles, please apply through Civil Service jobs with your CV stating clearly which role(s) you are applying for. You will be expected to use the relevant job description set out in the attachment at the end of this page to explain how your skills and experience meet the requirement for the role. Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution. We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels. Job description In these roles you will • Use your technical knowledge and skills to provide our customers with evidence-based advice and non-biased assessment of technology. • Use your creativity and analytical skills to generate solutions to customer needs. You will anticipate and enthusiastically address challenges. • Use your customer liaison skills to build strong working relationships with DE&S, end users (Armed Forces) and industry to ensure that requirements, specifications and delivered solutions are fit for purpose. • Assist your colleagues with their development, share skills, knowledge and understanding across your team to build our capability. • You may find yourself involved with setting requirements for work to be delivered by our industry partners, and working alongside them to ensure successful delivery. At higher levels: • You will lead and empower a team of Dstl scientists and engineers. • You will be responsible for setting project technical direction, monitoring progress and mentoring project team members on technical issues where appropriate. You may look across projects to ensure a coherent approach is followed. • You will help to assure the quality of work through appropriate application of standards, procedures and checks. • You will take a leading role in customer engagement, understanding and deciding how to respond to their requirements. • You have a good understanding of industry and their working practices, including partnering with industrial suppliers. • You will work closely with Dstl Project Managers to deliver to time cost and quality. You may also set technical objectives, manage project technical risks and to help identify levels of resource support required. You will support your local management in the maintenance and development of technical capability within the division. Responsibilities We are looking for people who have: The passion and motivation to deliver pioneering, innovative capabilities into the hands of our front-line personnel. We want people who can employ a combination of deep technical knowledge along with good communication skills to work closely with the team and our customers, be they civilian or military. If you have previous experience, we will look to you to drive innovation and delivery, and lead and develop those around you. Essential Technical Skills We expect you to hold a degree or have equivalent proven experience in science, technology, engineering or mathematics. Desirable We are looking for people with knowledge of: • Computational modelling • Analysis • Targeting • Weapon systems • Defence Essential Skills You will have highly developed communication skills, with the ability to adjust your style to the needs of different audiences. You will be accomplished and passionate about building positive relationships with colleagues, customers and partners in other organisations. Essential Experience You have worked on complex and non-routine problems, drawing together disparate information and making meaningful technical assessments, ideally in an engineering environment. At the higher levels: • You have provided professional advice in complex situations where there are no easy answers. • You have lead project technical and safety aspects, and assured the standard of work. • You have developed requirements for technical solutions which meet customer needs. • You have assessed technologies against requirements. Memberships Opportunities to explore Chartership will be available to all candidates. It would be beneficial if applicants were working towards or already hold Chartership and Membership of a relevant professional body, such as the Institute of Engineering and Technology (IET), or the Institute of Mechanical Engineering (IMechE). A successful candidate will: • Form and influence a network of technical specialists to support and advise them on the delivery of fit for purpose engineering solutions • Engage closely with UK PLC engineering and science capabilities to form a cadre of industry partners who can support Dstl in answering some of our most pressing questions • Understand the emerging technology picture, realise the threats and opportunities that it represents, and provide impartial advice to the end user on effective exploitation • Communicate the potential benefits and the impacts on capability of these options to our Military Customers At Dstl, our vision is to have a modern way of working efficiently, accommodating and enabling our people to create, collaborate and deliver innovative science and technology with our partners, working in a way they need to wherever they need to. This role is largely office based, but will involve travel to customer sites (e.g. Air Command) and also sites belonging to technology suppliers. Such sites may be outside of the UK! Important Information Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners. This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years. Behaviours We'll assess you against these behaviours during the selection process: Working Together Developing Self and Others Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please state which role you are applying for, these are listed below, the criteria for these roles can be found in the document attached to the Job advert. Using the criteria for your preferred role, please explain how your skills and experience meet t Please provide an example of a relevant technical challenge you have overcome and describe how you approached solving it. Benefits Dstl's full range of great benefits can be found in the information pack which includes: Financial: An excellent pension scheme starting from 26% employer contribution. In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme. Flexible working: Full flexibility working options include alternative working patterns, compressed hours, job shares and annualised hours. Remote working may be available dependent on role. Flexible working hours: Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month. Annual leave:..... click apply for full job details
Sep 20, 2022
Full time
About the job Summary At Dstl we protect lives. We take innovative Science and Technology (S&T) and use it to keep the country safe. Do you have a background in science and engineering? If so, Dstl's Weapons Systems Group is looking for passionate individuals to fill a range of roles which include: Air Defence Analyst/Engineers, Guidance and Control Specialists, Land Guided Weapons Engineers, Radio Frequency Seeker Engineers, Senior Aerodynamics/Propulsion Engineers, Weapons Research Analysts and Weapon Systems Engineers. Please find the descriptions of the roles currently vacant in the attachment at the end of this page. We are looking for individuals with strong technical and analytical skills and leadership ability to help us develop innovative solutions. Working closely with our military customers and industry partners there are many opportunities for travel, trials and for staff secondments to industry and other Ministry of Defence (MoD) organisations. We recognise the outstanding skills and aspirations of our people and are able to present them with an unparalleled range of opportunities to develop both the UK's military capabilities as well as their own. Dstl's Weapons Systems Group helps MoD by assessing, understanding and demonstrating new technologies and how systems can be integrated across environments (domains). We strive to create common, modular and re-usable technologies and systems. Our work includes guidance, navigation, control, novel and laser effects, human integration, networking and hypersonics. We also link with other technology and information programmes. If you are interested in applying for any of our roles, please apply through Civil Service jobs with your CV stating clearly which role(s) you are applying for. You will be expected to use the relevant job description set out in the attachment at the end of this page to explain how your skills and experience meet the requirement for the role. Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution. We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels. Job description In these roles you will • Use your technical knowledge and skills to provide our customers with evidence-based advice and non-biased assessment of technology. • Use your creativity and analytical skills to generate solutions to customer needs. You will anticipate and enthusiastically address challenges. • Use your customer liaison skills to build strong working relationships with DE&S, end users (Armed Forces) and industry to ensure that requirements, specifications and delivered solutions are fit for purpose. • Assist your colleagues with their development, share skills, knowledge and understanding across your team to build our capability. • You may find yourself involved with setting requirements for work to be delivered by our industry partners, and working alongside them to ensure successful delivery. At higher levels: • You will lead and empower a team of Dstl scientists and engineers. • You will be responsible for setting project technical direction, monitoring progress and mentoring project team members on technical issues where appropriate. You may look across projects to ensure a coherent approach is followed. • You will help to assure the quality of work through appropriate application of standards, procedures and checks. • You will take a leading role in customer engagement, understanding and deciding how to respond to their requirements. • You have a good understanding of industry and their working practices, including partnering with industrial suppliers. • You will work closely with Dstl Project Managers to deliver to time cost and quality. You may also set technical objectives, manage project technical risks and to help identify levels of resource support required. You will support your local management in the maintenance and development of technical capability within the division. Responsibilities We are looking for people who have: The passion and motivation to deliver pioneering, innovative capabilities into the hands of our front-line personnel. We want people who can employ a combination of deep technical knowledge along with good communication skills to work closely with the team and our customers, be they civilian or military. If you have previous experience, we will look to you to drive innovation and delivery, and lead and develop those around you. Essential Technical Skills We expect you to hold a degree or have equivalent proven experience in science, technology, engineering or mathematics. Desirable We are looking for people with knowledge of: • Computational modelling • Analysis • Targeting • Weapon systems • Defence Essential Skills You will have highly developed communication skills, with the ability to adjust your style to the needs of different audiences. You will be accomplished and passionate about building positive relationships with colleagues, customers and partners in other organisations. Essential Experience You have worked on complex and non-routine problems, drawing together disparate information and making meaningful technical assessments, ideally in an engineering environment. At the higher levels: • You have provided professional advice in complex situations where there are no easy answers. • You have lead project technical and safety aspects, and assured the standard of work. • You have developed requirements for technical solutions which meet customer needs. • You have assessed technologies against requirements. Memberships Opportunities to explore Chartership will be available to all candidates. It would be beneficial if applicants were working towards or already hold Chartership and Membership of a relevant professional body, such as the Institute of Engineering and Technology (IET), or the Institute of Mechanical Engineering (IMechE). A successful candidate will: • Form and influence a network of technical specialists to support and advise them on the delivery of fit for purpose engineering solutions • Engage closely with UK PLC engineering and science capabilities to form a cadre of industry partners who can support Dstl in answering some of our most pressing questions • Understand the emerging technology picture, realise the threats and opportunities that it represents, and provide impartial advice to the end user on effective exploitation • Communicate the potential benefits and the impacts on capability of these options to our Military Customers At Dstl, our vision is to have a modern way of working efficiently, accommodating and enabling our people to create, collaborate and deliver innovative science and technology with our partners, working in a way they need to wherever they need to. This role is largely office based, but will involve travel to customer sites (e.g. Air Command) and also sites belonging to technology suppliers. Such sites may be outside of the UK! Important Information Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners. This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years. Behaviours We'll assess you against these behaviours during the selection process: Working Together Developing Self and Others Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please state which role you are applying for, these are listed below, the criteria for these roles can be found in the document attached to the Job advert. Using the criteria for your preferred role, please explain how your skills and experience meet t Please provide an example of a relevant technical challenge you have overcome and describe how you approached solving it. Benefits Dstl's full range of great benefits can be found in the information pack which includes: Financial: An excellent pension scheme starting from 26% employer contribution. In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme. Flexible working: Full flexibility working options include alternative working patterns, compressed hours, job shares and annualised hours. Remote working may be available dependent on role. Flexible working hours: Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month. Annual leave:..... click apply for full job details
The ESO has a key role to play in tackling climate change by transitioning GB s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time. We welcome the recent announcement, by BEIS and Ofgem, to create a Future System Operator that builds on the track record and skills of the ESO with enhanced roles and responsibilities to unlock additional value for consumers and drive towards net zero. The time to act on climate change is now. As part of our team, you won t just be touching the lives of almost everyone in Great Britain you ll be shaping the way we use and consume energy for generations to come. About the Role This is the time for action we need to move at pace and reform our energy system to deliver energy security, to tackle climate change and to protect our people. The Balancing Programme is accountable for the ongoing delivery of Energy Balancing Capabilities into the Electricity Network Control Centre (ENCC). These capabilities are at the heart of the ESO, enabling our ENCC teams to secure the GB electrical network and balance it in real-time 365 days a year while delivering for the end consumer. The Senior Balancing Intelligence Analyst is responsible for the provision of insights of current and potential future Balancing activity which allow the Balancing Programme to ensure that the requirements of the ENCC, other internal stakeholders and market participants are effectively prioritised. This will require working across the Balancing Programme team to identify requirements for Products Managers/Owners and Strategy & Engagement are captured and insights are provided that meets these needs. An example would be insights in how market participants will evolve as the energy industry rapidly evolved and how the ENCC will respond in balancing activity. This will require an understanding of the existing insights across the ESO, for instance Future Energy Scenarios, where additional insights and analysis are required to inform potential future capabilities. In addition, to ensure the benefits of the deliverable from the Balancing Programme are effectively monitored, there is a requirement to provide post-delivery analytics, such as analysis of ENCC activities to support ongoing product development. In addition, it is key that ongoing requirements that support the development and provision of insights are robustly captured within the backlogs of the products developed by the Balancing Programme. This activity will ensure the Balancing Programme is set-up for success and that the insights will allow us to communicate the reasons for the way in which Balancing capability has been delivered to drive value for the end consumer and provide our ENCC with the capability which they required. This role can be based from Warwick or Wokingham, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. The team are currently working well around 1 day per week in the office. This is subject to business and personal need. Key Accountabilities • Work with all Modelling & Analytical teams in the ESO to understand data, analysis and insights available to the balancing Programme • Deliver analysis and insights in Balancing for the Balancing Programme to feed into prioritisation and strategic decisions • Take publications such as Future Energy Scenarios and provide digestible sets of insights from these for use in development of requirements for the Balancing Programme • Develop Forecasting capability in future market participation such as number, size and type of market participants • Forecasting impacts on the number and type of Balancing activities in the ENCC • Developing post event insights of the use of the features delivered by products within by the Balancing Programme • Create a narrative of insights and what they mean which can feed into our ongoing regulatory reporting About You What we do isn t just important it s essential. That s why we look to recruit experts in their field. In this case, we re looking for someone who has: Strong technical and analytical skills with an inquisitive mind searching for insights which are not known Expertise in data manipulation and analytical modelling techniques Excellent interpersonal and communication skills, to lead developers and communicate complex technical plans clearly and with confidence Ability to learn quickly and to work under pressure to meet tight deadlines Logical, creative and practical approach to problem solving and ability to structure complex problems Whilst industry experience is valuable this is not essential. If you have a passion for the role The ESO plays in net zero and a broad understanding of the industry, coupled with strong data analytics skills, would love to receive your application. What You'll Get A competitive salary between £46,000 - £56,000 dependent on capability with further progression in post available. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few. About Us The ESO has a key role to play in tackling climate change by transitioning GB s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time. We welcome the recent announcement, by BEIS and Ofgem, to create a Future System Operator that builds on the track record and skills of the ESO with enhanced roles and responsibilities to unlock additional value for consumers and drive towards net zero. The time to act on climate change is now. As part of our team, you won t just be touching the lives of almost everyone in Great Britain you ll be shaping the way we use and consume energy for generations to come. More Information This role closes on October 2nd at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held w/c 17th October . At National Grid ESO, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
Sep 18, 2022
Full time
The ESO has a key role to play in tackling climate change by transitioning GB s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time. We welcome the recent announcement, by BEIS and Ofgem, to create a Future System Operator that builds on the track record and skills of the ESO with enhanced roles and responsibilities to unlock additional value for consumers and drive towards net zero. The time to act on climate change is now. As part of our team, you won t just be touching the lives of almost everyone in Great Britain you ll be shaping the way we use and consume energy for generations to come. About the Role This is the time for action we need to move at pace and reform our energy system to deliver energy security, to tackle climate change and to protect our people. The Balancing Programme is accountable for the ongoing delivery of Energy Balancing Capabilities into the Electricity Network Control Centre (ENCC). These capabilities are at the heart of the ESO, enabling our ENCC teams to secure the GB electrical network and balance it in real-time 365 days a year while delivering for the end consumer. The Senior Balancing Intelligence Analyst is responsible for the provision of insights of current and potential future Balancing activity which allow the Balancing Programme to ensure that the requirements of the ENCC, other internal stakeholders and market participants are effectively prioritised. This will require working across the Balancing Programme team to identify requirements for Products Managers/Owners and Strategy & Engagement are captured and insights are provided that meets these needs. An example would be insights in how market participants will evolve as the energy industry rapidly evolved and how the ENCC will respond in balancing activity. This will require an understanding of the existing insights across the ESO, for instance Future Energy Scenarios, where additional insights and analysis are required to inform potential future capabilities. In addition, to ensure the benefits of the deliverable from the Balancing Programme are effectively monitored, there is a requirement to provide post-delivery analytics, such as analysis of ENCC activities to support ongoing product development. In addition, it is key that ongoing requirements that support the development and provision of insights are robustly captured within the backlogs of the products developed by the Balancing Programme. This activity will ensure the Balancing Programme is set-up for success and that the insights will allow us to communicate the reasons for the way in which Balancing capability has been delivered to drive value for the end consumer and provide our ENCC with the capability which they required. This role can be based from Warwick or Wokingham, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. The team are currently working well around 1 day per week in the office. This is subject to business and personal need. Key Accountabilities • Work with all Modelling & Analytical teams in the ESO to understand data, analysis and insights available to the balancing Programme • Deliver analysis and insights in Balancing for the Balancing Programme to feed into prioritisation and strategic decisions • Take publications such as Future Energy Scenarios and provide digestible sets of insights from these for use in development of requirements for the Balancing Programme • Develop Forecasting capability in future market participation such as number, size and type of market participants • Forecasting impacts on the number and type of Balancing activities in the ENCC • Developing post event insights of the use of the features delivered by products within by the Balancing Programme • Create a narrative of insights and what they mean which can feed into our ongoing regulatory reporting About You What we do isn t just important it s essential. That s why we look to recruit experts in their field. In this case, we re looking for someone who has: Strong technical and analytical skills with an inquisitive mind searching for insights which are not known Expertise in data manipulation and analytical modelling techniques Excellent interpersonal and communication skills, to lead developers and communicate complex technical plans clearly and with confidence Ability to learn quickly and to work under pressure to meet tight deadlines Logical, creative and practical approach to problem solving and ability to structure complex problems Whilst industry experience is valuable this is not essential. If you have a passion for the role The ESO plays in net zero and a broad understanding of the industry, coupled with strong data analytics skills, would love to receive your application. What You'll Get A competitive salary between £46,000 - £56,000 dependent on capability with further progression in post available. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few. About Us The ESO has a key role to play in tackling climate change by transitioning GB s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time. We welcome the recent announcement, by BEIS and Ofgem, to create a Future System Operator that builds on the track record and skills of the ESO with enhanced roles and responsibilities to unlock additional value for consumers and drive towards net zero. The time to act on climate change is now. As part of our team, you won t just be touching the lives of almost everyone in Great Britain you ll be shaping the way we use and consume energy for generations to come. More Information This role closes on October 2nd at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held w/c 17th October . At National Grid ESO, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
Join us on the Journey... National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 939 million journeys on our services in 2019. We have an exciting opportunity for a Group IT Security Operations Analyst, who will play a key role in the delivery of IT security for National Express. A hands on role that is paramount to execute IT security services to the required standard at a Group level and liaising with multiple stakeholders and division teams. The Group IT Security Services Manager will bring a wealth of knowledge to apply it on a daily basis, be responsible for the correct operation of key services and act as a key point of contact for Group IT security matters. What you'll do: Facilitate, organise and/or execute on a periodic basis IT security services (existing and prospective) Support IT security initiatives and efforts across the Group concerning the IT security services Advise and coordinate Group divisions to deliver the outcomes of the IT security services Own and produce operational Group IT security KPIs on a periodic basis, with support of the IT security services suppliers where applicable Act as a Group point of contact for ad-hoc enquiries, troubleshooting issues and general support concerning the IT security services Own and review documents concerning IT security services, such as procedures and technical guidelines Ensure the compliance level of the Group divisions with the IT security services outcomes Own and coordinate supplier management activities (where applicable), including but not limited to, contract reviews and service reviews Leverage relevant IT security services to support activities concerning IT security assessment of prospective acquisitions of companies to determine any gaps that require mitigation and communicate risks to the appropriate stakeholders Act as a liaison between suppliers and the Group divisions to facilitate execution of the IT security services Respond to IT security incidents, suspicious activity or alerts reported by the Group divisions to support investigation, detection, containment or verification activities, with the assistance of suppliers where applicable Liaise with the Group IT security representatives to exchange knowledge and promote Group wide strategic and tactical initiatives Own and coordinate IT security service meetings held on a periodic basis with Group Appraise IT security risks associated to the IT security services and provide input to the Group IT security risk register What you'll have: Experience in corporate IT security from a FTSE100/250 organisation (minimum of 3 years) A recognised certification in IT security (CISSP and/or CISM, or equivalent) Understanding of ISO27001, CIS controls, NIST Cyber Security Framework, PCI DSS and data protection frameworks (e.g. GDPR and CCPA) Extensive knowledge of penetration testing, vulnerability scanning (infrastructure and web applications), phishing testing, security training and awareness, security operations, IDS/IPS, endpoint detection and response (EDR), security information and event management (SIEM) and privileged access management (PAM) Ability to plan, direct and control the functions and operations of IT security services Ability to define service descriptions, contract clauses, KPIs, service level agreements and where outsourcing is necessary, the relevant aspects of supplier management Ability to manage junior staff related to the IT security services (technical and organisational) Extensive IT security technical knowledge, including but not limited to, penetration testing, vulnerability scanning commercial tools (e.g. Nessus, Netsparker), end-point security (e.g. hardening, EDR, anti-malware), web application security (e.g. OWASP), network security (e.g. IDS/IPS, SIEM, DDOS mitigation, WAF), access management (e.g. PAM, SSO) What we offer: A core salary aligned with your professional experience Company pension scheme Participation in the bonus programme Private medical insurance Holiday allowance Flexible and smart working (subject to business needs) Free travel for you and your partner Access to the NX Health Bus Employee Assistance Programme Variety of deals and discounts available through the NX online portal Things to note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Feb 27, 2022
Full time
Join us on the Journey... National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 939 million journeys on our services in 2019. We have an exciting opportunity for a Group IT Security Operations Analyst, who will play a key role in the delivery of IT security for National Express. A hands on role that is paramount to execute IT security services to the required standard at a Group level and liaising with multiple stakeholders and division teams. The Group IT Security Services Manager will bring a wealth of knowledge to apply it on a daily basis, be responsible for the correct operation of key services and act as a key point of contact for Group IT security matters. What you'll do: Facilitate, organise and/or execute on a periodic basis IT security services (existing and prospective) Support IT security initiatives and efforts across the Group concerning the IT security services Advise and coordinate Group divisions to deliver the outcomes of the IT security services Own and produce operational Group IT security KPIs on a periodic basis, with support of the IT security services suppliers where applicable Act as a Group point of contact for ad-hoc enquiries, troubleshooting issues and general support concerning the IT security services Own and review documents concerning IT security services, such as procedures and technical guidelines Ensure the compliance level of the Group divisions with the IT security services outcomes Own and coordinate supplier management activities (where applicable), including but not limited to, contract reviews and service reviews Leverage relevant IT security services to support activities concerning IT security assessment of prospective acquisitions of companies to determine any gaps that require mitigation and communicate risks to the appropriate stakeholders Act as a liaison between suppliers and the Group divisions to facilitate execution of the IT security services Respond to IT security incidents, suspicious activity or alerts reported by the Group divisions to support investigation, detection, containment or verification activities, with the assistance of suppliers where applicable Liaise with the Group IT security representatives to exchange knowledge and promote Group wide strategic and tactical initiatives Own and coordinate IT security service meetings held on a periodic basis with Group Appraise IT security risks associated to the IT security services and provide input to the Group IT security risk register What you'll have: Experience in corporate IT security from a FTSE100/250 organisation (minimum of 3 years) A recognised certification in IT security (CISSP and/or CISM, or equivalent) Understanding of ISO27001, CIS controls, NIST Cyber Security Framework, PCI DSS and data protection frameworks (e.g. GDPR and CCPA) Extensive knowledge of penetration testing, vulnerability scanning (infrastructure and web applications), phishing testing, security training and awareness, security operations, IDS/IPS, endpoint detection and response (EDR), security information and event management (SIEM) and privileged access management (PAM) Ability to plan, direct and control the functions and operations of IT security services Ability to define service descriptions, contract clauses, KPIs, service level agreements and where outsourcing is necessary, the relevant aspects of supplier management Ability to manage junior staff related to the IT security services (technical and organisational) Extensive IT security technical knowledge, including but not limited to, penetration testing, vulnerability scanning commercial tools (e.g. Nessus, Netsparker), end-point security (e.g. hardening, EDR, anti-malware), web application security (e.g. OWASP), network security (e.g. IDS/IPS, SIEM, DDOS mitigation, WAF), access management (e.g. PAM, SSO) What we offer: A core salary aligned with your professional experience Company pension scheme Participation in the bonus programme Private medical insurance Holiday allowance Flexible and smart working (subject to business needs) Free travel for you and your partner Access to the NX Health Bus Employee Assistance Programme Variety of deals and discounts available through the NX online portal Things to note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Your World Healthcare
Peterborough, Cambridgeshire
IM&T Contract Analyst Location : Peterborough Job Type: Temporary Duration of booking: This is expected to for 3 months and likely to be longer Proposed start date: ASAP Sector : Healthcare Base : Hospital Band : 5 Pay Rates: £12.00-£14.00 paye per hour £13.00-£15.00 paye inclusive of holiday pay per hour £14.00-£16.00 umbrella per hour Depending on skill and experience Working Days and Hours: Monday to Friday, 9am-5pm Job Summary To support the management of contracts, under the direction of the IM&T Investments & Contracts Manager. To ensure the smooth running and delivery of contracts, monitoring progress within given timeframes. To collect, collate and analyse supplier contract performance data, formulating detailed reports and present to a multi-disciplinary audience. To have lead responsibility for defined contracts and/or work streams, as required, and provide a high-quality contract management & monitoring service to the IM&T Investments & Contracts Manager. Duties Support the management, planning and delivery of a range of trust wide contracts for all IM&T services, as directed by the IM&T Investments & Contracts Manager e.g. ePCR, End User Devices (EUD), CAD, Mobile phones, with responsibility for the contract elements of the Net Helpdesk platform Supporting the delivery of implementation and monitoring plans for specific contracts, in conjunction with key colleagues/stakeholders, to ensure maximum synergy within the organisation during each contract and using a consistent contract management approach. To provide full and comprehensive administrative support for each contract, as required and to be responsible for the Team SharePoint area for all contract documentation Develop a supplier review plan based on risk assessment, setup and coordinate regular meetings to oversee contract reviews, ensuring that progress and actions are clearly identified and completed. Attend any meetings related to contracts as appropriate to share and exchange performance information and best practice and take detailed minutes of meetings, as required. Frequent requirement for travel to other Trust sites and external venues to attend meetings/ development/engagement events as required. Act as the point of contact for enquiries in relation to specific IM&T contracts as required. Receive complex information regarding signed contracts, analyse and identify key data and communicate this complex information to members of the department in an accessible format. Monitor progress of contracts, and prioritise workload to meet targets, as required. Audit contracts, KPI's and outcomes, carry out detailed analysis, analyse results and compile and provide detailed reports utilising a range of IT applications. Propose and implement contract change requests to contracts and develop systems to monitor KPI's and outcomes of contracts, as required, ensuring the success of the contract. Implement Trust Policy for all aspects of contract management and analysis and suggest improvements for other areas outside the team that impact the end-to-end process. Escalate any issues that may prevent the Trust reaching the targets described within the IM&T strategy and/or objectives set for each contract. Ensure that contracts are managed in compliance with Data Protection / Confidentiality / Information Governance / Caldicott principles. Produce and analyse KPI's and outcomes of contracts e.g., utilisation and effectiveness of ePCR. Analyse results and formulate detailed reports as and when required Present results of contract monitoring to a range of audiences including strategic leads and Senior Managers, as required. Deliver training to the Investments & Contracts team and the IM&T department regarding IM&T live contracts. Work in a manner which encompasses Equality and Diversity & Inclusion for all. Generate and sustain positive working relationships that promote Trust values and behaviours showing care, teamwork, quality, respect and honesty and openness. Utilise well developed engagement, communication, and negotiation skills to bring staff on board with contracts and motivate them to deliver outcomes. Support the IM&T Investments & Contracts Manager in the recruitment, management, training, and development of any direct report administrative and/or support staff, as required. To represent managers at meetings in their absence Undertake any other duties from time to time as directed by the IM&T Investments & Contracts Manager within the grade and responsibilities of the post.
Feb 23, 2022
Seasonal
IM&T Contract Analyst Location : Peterborough Job Type: Temporary Duration of booking: This is expected to for 3 months and likely to be longer Proposed start date: ASAP Sector : Healthcare Base : Hospital Band : 5 Pay Rates: £12.00-£14.00 paye per hour £13.00-£15.00 paye inclusive of holiday pay per hour £14.00-£16.00 umbrella per hour Depending on skill and experience Working Days and Hours: Monday to Friday, 9am-5pm Job Summary To support the management of contracts, under the direction of the IM&T Investments & Contracts Manager. To ensure the smooth running and delivery of contracts, monitoring progress within given timeframes. To collect, collate and analyse supplier contract performance data, formulating detailed reports and present to a multi-disciplinary audience. To have lead responsibility for defined contracts and/or work streams, as required, and provide a high-quality contract management & monitoring service to the IM&T Investments & Contracts Manager. Duties Support the management, planning and delivery of a range of trust wide contracts for all IM&T services, as directed by the IM&T Investments & Contracts Manager e.g. ePCR, End User Devices (EUD), CAD, Mobile phones, with responsibility for the contract elements of the Net Helpdesk platform Supporting the delivery of implementation and monitoring plans for specific contracts, in conjunction with key colleagues/stakeholders, to ensure maximum synergy within the organisation during each contract and using a consistent contract management approach. To provide full and comprehensive administrative support for each contract, as required and to be responsible for the Team SharePoint area for all contract documentation Develop a supplier review plan based on risk assessment, setup and coordinate regular meetings to oversee contract reviews, ensuring that progress and actions are clearly identified and completed. Attend any meetings related to contracts as appropriate to share and exchange performance information and best practice and take detailed minutes of meetings, as required. Frequent requirement for travel to other Trust sites and external venues to attend meetings/ development/engagement events as required. Act as the point of contact for enquiries in relation to specific IM&T contracts as required. Receive complex information regarding signed contracts, analyse and identify key data and communicate this complex information to members of the department in an accessible format. Monitor progress of contracts, and prioritise workload to meet targets, as required. Audit contracts, KPI's and outcomes, carry out detailed analysis, analyse results and compile and provide detailed reports utilising a range of IT applications. Propose and implement contract change requests to contracts and develop systems to monitor KPI's and outcomes of contracts, as required, ensuring the success of the contract. Implement Trust Policy for all aspects of contract management and analysis and suggest improvements for other areas outside the team that impact the end-to-end process. Escalate any issues that may prevent the Trust reaching the targets described within the IM&T strategy and/or objectives set for each contract. Ensure that contracts are managed in compliance with Data Protection / Confidentiality / Information Governance / Caldicott principles. Produce and analyse KPI's and outcomes of contracts e.g., utilisation and effectiveness of ePCR. Analyse results and formulate detailed reports as and when required Present results of contract monitoring to a range of audiences including strategic leads and Senior Managers, as required. Deliver training to the Investments & Contracts team and the IM&T department regarding IM&T live contracts. Work in a manner which encompasses Equality and Diversity & Inclusion for all. Generate and sustain positive working relationships that promote Trust values and behaviours showing care, teamwork, quality, respect and honesty and openness. Utilise well developed engagement, communication, and negotiation skills to bring staff on board with contracts and motivate them to deliver outcomes. Support the IM&T Investments & Contracts Manager in the recruitment, management, training, and development of any direct report administrative and/or support staff, as required. To represent managers at meetings in their absence Undertake any other duties from time to time as directed by the IM&T Investments & Contracts Manager within the grade and responsibilities of the post.