SENIOR HOUSING SUPPORT WORKER Community Accommodation Service Tier 2 Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Salary - £30,427 ( Base- £25,227 + AW-£5000 + UWH- £200) per annum Location London North- West (Driving License and access to vehicle MANDATORY). The provision of the contract is between 08:00 and 22:00. As such, you will be working 8 hours shifts Monday to Friday, with a rolling rota for on call shifts covering weeknights, weekends and bank holidays. We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. Nacro have launched the Community Support Service Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. This role is based within our team in North West London. The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will work alongside the Service Lead for your region to co-ordinate the provision of housing-related support and housing management services. This will be achieved by working with area operation and central support teams and liaising with a range of external agencies and partners. This role provides an excellent springboard into other criminal justice professions and housing roles. Key Responsibilities Act as a deputy and work alongside the team's Service Lead, and provide direct input and support into the team's practice and performance. Ensure that the team's quality standards are maintained to an exemplary level, and support the Service Lead with the completion of compliance audits. Ensure that the team are maintaining the CAS-2 properties, and that they are always adequately equipped, maintained, furnished and cleaned. Be a safeguarding lead, advising teams on effective management of incidents, practice and reporting. Liaise with relevant external agencies. Carry a small caseload of complex need service users. Deputise for Service Leads as required and line manage teams of support workers for temporary periods of time. What we want from you Extensive knowledge of support planning and safeguarding. Ability and experience of coaching and supporting others, and leading by example. Experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Experience of working with stakeholders in the Criminal Justice System and the ability to communicate effectively to partners and providers. Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required. What you can expect from us A dynamic and supportive team who delivers results for the people we support every day. The opportunity to work flexibly within the community as this role allows you to work from home in between property visits. A commitment to helping you learn and develop your career. Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme. This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here For further information about Nacro s amazing benefits, please click here. Please Apply Online
Mar 29, 2024
Full time
SENIOR HOUSING SUPPORT WORKER Community Accommodation Service Tier 2 Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Salary - £30,427 ( Base- £25,227 + AW-£5000 + UWH- £200) per annum Location London North- West (Driving License and access to vehicle MANDATORY). The provision of the contract is between 08:00 and 22:00. As such, you will be working 8 hours shifts Monday to Friday, with a rolling rota for on call shifts covering weeknights, weekends and bank holidays. We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. Nacro have launched the Community Support Service Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. This role is based within our team in North West London. The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will work alongside the Service Lead for your region to co-ordinate the provision of housing-related support and housing management services. This will be achieved by working with area operation and central support teams and liaising with a range of external agencies and partners. This role provides an excellent springboard into other criminal justice professions and housing roles. Key Responsibilities Act as a deputy and work alongside the team's Service Lead, and provide direct input and support into the team's practice and performance. Ensure that the team's quality standards are maintained to an exemplary level, and support the Service Lead with the completion of compliance audits. Ensure that the team are maintaining the CAS-2 properties, and that they are always adequately equipped, maintained, furnished and cleaned. Be a safeguarding lead, advising teams on effective management of incidents, practice and reporting. Liaise with relevant external agencies. Carry a small caseload of complex need service users. Deputise for Service Leads as required and line manage teams of support workers for temporary periods of time. What we want from you Extensive knowledge of support planning and safeguarding. Ability and experience of coaching and supporting others, and leading by example. Experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Experience of working with stakeholders in the Criminal Justice System and the ability to communicate effectively to partners and providers. Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required. What you can expect from us A dynamic and supportive team who delivers results for the people we support every day. The opportunity to work flexibly within the community as this role allows you to work from home in between property visits. A commitment to helping you learn and develop your career. Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme. This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here For further information about Nacro s amazing benefits, please click here. Please Apply Online
Care First UK Recruitment Solutions
Blandford Forum, Dorset
Learning Disabilities Support Manager Permanent position Near Blandford, Dorset £36050 per annum Supported Living Service Are you a passionate, dedicated and determined Learning Disabilities Support Manager looking for a fresh new challenge? We are looking for someone with a strong track record of sector-based experience in a Senior post, this role will be crucial in ensuring we can continue or goal of making a difference everyday to those we support. You will be managing a Supported Living in Dorset ensuring the delivery of high quality and person-centred support to adults with Learning Disabilities and Autism in our Supported Living Service based near Blandford, Dorset. Experience of managing similar services for people with learning disabilities and managing staff teams would be an advantage. You will be a driver with access to a car. Your role will involve: Directly line manager to Deputy Support Manager and team of Support Workers. Provide regular supervisions, appraisals and inductions. Ensure quality and compliance is maintained within the locations, including regular finance audits, updating the people we support plans, risk assessments and facilitating person centred plan meetings with and behalf of the people we support. Attend review meetings for the people we support. Assess and reviewing existing and new support contracts. Provide on-call support where required. Monitor goals and actions relating to the persons supports needs and expectations of the Local Authority. Build and retaining positive relationships with internal and external partners. Ideal candidate requirements For this position we would consider a Support Manager or Service Manager or similar. Have NVQ/QCF Level 5 in Health and Social Care. You will be a driver with access to a car. You should be creative and adaptable and have a positive attitude and be enthusiastic. Ability to assess, plan, monitor support achieve and evidence outcomes. Learning Disabilities or Complex Care experience is desirable. You must have excellent time management skills with the ability to plan and prioritise a complex workload. Committed to lead, mentor, and coach teams within a Health & Social Care setting. Knowledge and understanding of CQC/SCI regulations and reporting requirements. Knowledge of Positive Behaviour Support (PBS) is very useful. Good interpersonal and communications skills. Competent IT skills. Benefit Package Salary offered £36050 per annum. Blue light card Enjoy discounts in your favourite Shops and Restaurants, On Travel, and Great days out all provided at no cost to you. Early Day scheme 28 Days annual leave (Including bank holidays which will increase the longer you stay with the client). All training paid for DBS paid Life assurance and Pension scheme. Opportunity to join a very productive not for profit care provider. Care First UK are Permanent Healthcare Recruitment Specialists acting on behalf of our client. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time. This advertised job is not eligible for sponsorship at the moment. A pre-condition of this employment is that you must hold a right to work in the UK. To apply, please send your CV and a brief cover letter outlining your experience and motivation to Kieran. (url removed) Alternatively call any time on: (phone number removed) Ref : Blandford/AJ/125 INDMAN
Mar 29, 2024
Full time
Learning Disabilities Support Manager Permanent position Near Blandford, Dorset £36050 per annum Supported Living Service Are you a passionate, dedicated and determined Learning Disabilities Support Manager looking for a fresh new challenge? We are looking for someone with a strong track record of sector-based experience in a Senior post, this role will be crucial in ensuring we can continue or goal of making a difference everyday to those we support. You will be managing a Supported Living in Dorset ensuring the delivery of high quality and person-centred support to adults with Learning Disabilities and Autism in our Supported Living Service based near Blandford, Dorset. Experience of managing similar services for people with learning disabilities and managing staff teams would be an advantage. You will be a driver with access to a car. Your role will involve: Directly line manager to Deputy Support Manager and team of Support Workers. Provide regular supervisions, appraisals and inductions. Ensure quality and compliance is maintained within the locations, including regular finance audits, updating the people we support plans, risk assessments and facilitating person centred plan meetings with and behalf of the people we support. Attend review meetings for the people we support. Assess and reviewing existing and new support contracts. Provide on-call support where required. Monitor goals and actions relating to the persons supports needs and expectations of the Local Authority. Build and retaining positive relationships with internal and external partners. Ideal candidate requirements For this position we would consider a Support Manager or Service Manager or similar. Have NVQ/QCF Level 5 in Health and Social Care. You will be a driver with access to a car. You should be creative and adaptable and have a positive attitude and be enthusiastic. Ability to assess, plan, monitor support achieve and evidence outcomes. Learning Disabilities or Complex Care experience is desirable. You must have excellent time management skills with the ability to plan and prioritise a complex workload. Committed to lead, mentor, and coach teams within a Health & Social Care setting. Knowledge and understanding of CQC/SCI regulations and reporting requirements. Knowledge of Positive Behaviour Support (PBS) is very useful. Good interpersonal and communications skills. Competent IT skills. Benefit Package Salary offered £36050 per annum. Blue light card Enjoy discounts in your favourite Shops and Restaurants, On Travel, and Great days out all provided at no cost to you. Early Day scheme 28 Days annual leave (Including bank holidays which will increase the longer you stay with the client). All training paid for DBS paid Life assurance and Pension scheme. Opportunity to join a very productive not for profit care provider. Care First UK are Permanent Healthcare Recruitment Specialists acting on behalf of our client. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time. This advertised job is not eligible for sponsorship at the moment. A pre-condition of this employment is that you must hold a right to work in the UK. To apply, please send your CV and a brief cover letter outlining your experience and motivation to Kieran. (url removed) Alternatively call any time on: (phone number removed) Ref : Blandford/AJ/125 INDMAN
We are currently recruiting for two enthusiastic and skilled enforcement officers to join the Environmental Enforcement Team Job Summary To be part of the Environmental Enforcement Team responding rapidly to incidents of environmental concern reported by elected members, senior managers and members of the public, making decisions on an appropriate course of action to resolve the situation which may include taking enforcement actions, such as the issuing of fixed penalty notices. To lead on the implementation of any prosecution action required to be taken against any person or business where evidence exists that demonstrates a breach of appropriate legislation or regulations. To manage and supervise the Environmental Rapid Response Team. To work in partnership with other teams within Regulatory Services to provide a consistent approach to enforcement activity. Your current duties and responsibilities will be - 1. To maintain personal knowledge of Environmental Health functions, related legislation and codes of practice. 2. To maintain a consistent understanding of Equality, Quality and Customer Care Policies and Procedures 3. To interpret and implement appropriate legislation, codes of practice and policies to address incidents of environmental concern. 4. To act as an Enforcement Officer in relation to all issues and situations which pose an environmental concern 5. To have a thorough understanding of case law and legislation relating to the specialist area to determine the appropriate course of action regarding the issuing of fixed penalties or pursuing action through the courts system. 6. To use your in depth understanding of appropriate legislation and case law to build prosecution cases and files where appropriate which meet the required evidential requirements to secure a positive outcome when enforcement action is implemented. 7. To work flexibly as part of a team or using your own initiative 8. To compile reports outlining the progress of enforcement work that has been undertaken and any issues of concern, as well as reports where appropriate which can be used in the process of enforcement action being taken. 9. To be responsible for the day to day management and supervision of the Environmental Rapid Response Operatives. 10. To assess a situation and make decisions or give advice on the most appropriate course of action/resolution based on the assessment undertaken. 11. To carry out detailed on-site inspections and develop subsequent reports to comply with Divisional Policies and procedures and legislation 12. To effectively and productively manage relationships with sometime angry, difficult and upset customers and stakeholders 13. To support the implementation of all relevant Regulatory Services Policies, Procedures and Legislation (including enforcement) to ensure the well-being of the Community. 14. To plan and implement a schedule of inspections, investigations as required. 15. To carry out the appropriate risk assessments on reports of environmental concerns and take necessary steps to both manage and where possible reduce and remove the level of risk identified. 16. To ensure members of the public and businesses being dealt with comply with the appropriate legislation relating to matters of environmental concern for which they are responsible. 17. To provide advice and guidance to members of the public and businesses on their regulatory responsibilities to ensure they are aware of their rights and responsibilities in relation to Environmental Health related matters. 18. To support and contribute to awareness raising campaigns aimed at reducing Environmental Health issues. 19. To attend and participate in team and other meetings as appropriate and undertake such personal training and development as may be required 20. To compile and maintain accurate records and information systems, both manual and computerised in relation to the post. 21. To participate in the operation of the Council's Appraisal Scheme. 22. It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010. 23. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. 24. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Mar 29, 2024
Seasonal
We are currently recruiting for two enthusiastic and skilled enforcement officers to join the Environmental Enforcement Team Job Summary To be part of the Environmental Enforcement Team responding rapidly to incidents of environmental concern reported by elected members, senior managers and members of the public, making decisions on an appropriate course of action to resolve the situation which may include taking enforcement actions, such as the issuing of fixed penalty notices. To lead on the implementation of any prosecution action required to be taken against any person or business where evidence exists that demonstrates a breach of appropriate legislation or regulations. To manage and supervise the Environmental Rapid Response Team. To work in partnership with other teams within Regulatory Services to provide a consistent approach to enforcement activity. Your current duties and responsibilities will be - 1. To maintain personal knowledge of Environmental Health functions, related legislation and codes of practice. 2. To maintain a consistent understanding of Equality, Quality and Customer Care Policies and Procedures 3. To interpret and implement appropriate legislation, codes of practice and policies to address incidents of environmental concern. 4. To act as an Enforcement Officer in relation to all issues and situations which pose an environmental concern 5. To have a thorough understanding of case law and legislation relating to the specialist area to determine the appropriate course of action regarding the issuing of fixed penalties or pursuing action through the courts system. 6. To use your in depth understanding of appropriate legislation and case law to build prosecution cases and files where appropriate which meet the required evidential requirements to secure a positive outcome when enforcement action is implemented. 7. To work flexibly as part of a team or using your own initiative 8. To compile reports outlining the progress of enforcement work that has been undertaken and any issues of concern, as well as reports where appropriate which can be used in the process of enforcement action being taken. 9. To be responsible for the day to day management and supervision of the Environmental Rapid Response Operatives. 10. To assess a situation and make decisions or give advice on the most appropriate course of action/resolution based on the assessment undertaken. 11. To carry out detailed on-site inspections and develop subsequent reports to comply with Divisional Policies and procedures and legislation 12. To effectively and productively manage relationships with sometime angry, difficult and upset customers and stakeholders 13. To support the implementation of all relevant Regulatory Services Policies, Procedures and Legislation (including enforcement) to ensure the well-being of the Community. 14. To plan and implement a schedule of inspections, investigations as required. 15. To carry out the appropriate risk assessments on reports of environmental concerns and take necessary steps to both manage and where possible reduce and remove the level of risk identified. 16. To ensure members of the public and businesses being dealt with comply with the appropriate legislation relating to matters of environmental concern for which they are responsible. 17. To provide advice and guidance to members of the public and businesses on their regulatory responsibilities to ensure they are aware of their rights and responsibilities in relation to Environmental Health related matters. 18. To support and contribute to awareness raising campaigns aimed at reducing Environmental Health issues. 19. To attend and participate in team and other meetings as appropriate and undertake such personal training and development as may be required 20. To compile and maintain accurate records and information systems, both manual and computerised in relation to the post. 21. To participate in the operation of the Council's Appraisal Scheme. 22. It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010. 23. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. 24. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
We are looking for a fully qualified, enthusiastic and reliable Trading Standards Officer with up to date Food Standards competency and good Product Safety knowledge. The successful candidate must have experience of conducting Food Standards inspections and dealing with Product Safety complaints and enquiries. You should be competent in Food Standards as detailed by the FSA Food Law Code of Practice and have the ability to carry out inspections in accordance with the relevant legislation and national codes of practice. A relevant Product Safety qualifications is also highly desirable You must be competent with Microsoft Office and use of the internet and be an excellent communicator at all levels. Knowledge of the CIVICA Trading Standards database is desirable Your current duties and responsibilities will be - 1. To take lead responsibility on the interpretation and implementation of appropriate legislation, codes of practice and policies as per specialist area, providing technical support to officers where required. 2. To act as a Senior Trading Standards/Environmental Health Officer on all matters relating to the work of the Citizen & Consumer Protection Team 3. To work flexibly as part of a team and on own initiative 4. To write clear and concise reports and correspondence in relation to performance and the activity and future developments within a given specialist and geographical area. 5. To instigate criminal investigations ensuring they are compliant with the Criminal Procedure Investigation Act 1996, including acting as Disclosure Officer, and the Human Rights Act. Ensure the provisions of the Regulation of Investigatory Powers Act 2000 and the associated codes of practice are followed. provide case direction, in line with own specialism, to officers and ensure effective caseload management is in place. To act as expert witness in court under the Weights and Measures Act 1985 when required and appropriate. To attend and give evidence in Court and other tribunals that relate to the legislation enforced and advice provided by the service. 6. To develop an understanding of local priorities, needs and demands for a given specialism within a defined geographical area, and to understand and interpret intelligence and information to support a planned response to how priorities, needs and demands may change in future. 7. To support junior officers to assess situations, in line with own specialism, and make decisions on further action or the giving of advice as required based on their final assessment. Arrange appropriate experience and training to enable officer development. 8. To be the first point of escalation where businesses and members of the public may have concerns about the nature and delivery of frontline services from the team. 9. To oversee the planning and implementation of a schedule of inspections, investigations on regulated organisations, in line with own specialism, which require completion by the team. 10. To lead on the establishment and maintenance of productive working relationships with colleagues across various specialisms to provide a seamless and co-ordinated approach to the delivery of services which protect people living in, working in and visiting the borough. 11. To exchange information with other teams within the service area to solve individual and joint problems to support the making of effective a co-ordinated decisions across the service area. Manage and use intelligence in a lawful and effective manner ensuring the provisions of the Data Protection Act 2018 are complied with. In addition, ensure data shared with external organisations such as the Police and other enforcement agencies complies with this act. 12. To attend and participate in team and other meetings as appropriate and undertake such personal training and development as may be required, as well as contributing to the development of the wider team 13. To participate in joined up and coordinated activity with other teams within the service area as directed to support the achievement of the overall aims and aspirations of the wider service area 14. To comply with the Council's Financial Procedures and Accounting Instructions 15. To actively participate in the Council's and Service's Customer Care Quality Policies and Procedures. 16. It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. 17. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. 18. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Mar 29, 2024
Seasonal
We are looking for a fully qualified, enthusiastic and reliable Trading Standards Officer with up to date Food Standards competency and good Product Safety knowledge. The successful candidate must have experience of conducting Food Standards inspections and dealing with Product Safety complaints and enquiries. You should be competent in Food Standards as detailed by the FSA Food Law Code of Practice and have the ability to carry out inspections in accordance with the relevant legislation and national codes of practice. A relevant Product Safety qualifications is also highly desirable You must be competent with Microsoft Office and use of the internet and be an excellent communicator at all levels. Knowledge of the CIVICA Trading Standards database is desirable Your current duties and responsibilities will be - 1. To take lead responsibility on the interpretation and implementation of appropriate legislation, codes of practice and policies as per specialist area, providing technical support to officers where required. 2. To act as a Senior Trading Standards/Environmental Health Officer on all matters relating to the work of the Citizen & Consumer Protection Team 3. To work flexibly as part of a team and on own initiative 4. To write clear and concise reports and correspondence in relation to performance and the activity and future developments within a given specialist and geographical area. 5. To instigate criminal investigations ensuring they are compliant with the Criminal Procedure Investigation Act 1996, including acting as Disclosure Officer, and the Human Rights Act. Ensure the provisions of the Regulation of Investigatory Powers Act 2000 and the associated codes of practice are followed. provide case direction, in line with own specialism, to officers and ensure effective caseload management is in place. To act as expert witness in court under the Weights and Measures Act 1985 when required and appropriate. To attend and give evidence in Court and other tribunals that relate to the legislation enforced and advice provided by the service. 6. To develop an understanding of local priorities, needs and demands for a given specialism within a defined geographical area, and to understand and interpret intelligence and information to support a planned response to how priorities, needs and demands may change in future. 7. To support junior officers to assess situations, in line with own specialism, and make decisions on further action or the giving of advice as required based on their final assessment. Arrange appropriate experience and training to enable officer development. 8. To be the first point of escalation where businesses and members of the public may have concerns about the nature and delivery of frontline services from the team. 9. To oversee the planning and implementation of a schedule of inspections, investigations on regulated organisations, in line with own specialism, which require completion by the team. 10. To lead on the establishment and maintenance of productive working relationships with colleagues across various specialisms to provide a seamless and co-ordinated approach to the delivery of services which protect people living in, working in and visiting the borough. 11. To exchange information with other teams within the service area to solve individual and joint problems to support the making of effective a co-ordinated decisions across the service area. Manage and use intelligence in a lawful and effective manner ensuring the provisions of the Data Protection Act 2018 are complied with. In addition, ensure data shared with external organisations such as the Police and other enforcement agencies complies with this act. 12. To attend and participate in team and other meetings as appropriate and undertake such personal training and development as may be required, as well as contributing to the development of the wider team 13. To participate in joined up and coordinated activity with other teams within the service area as directed to support the achievement of the overall aims and aspirations of the wider service area 14. To comply with the Council's Financial Procedures and Accounting Instructions 15. To actively participate in the Council's and Service's Customer Care Quality Policies and Procedures. 16. It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. 17. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. 18. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. If you are interested in this role please apply online with a full upto date CV Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
How many hats can you wear in a day? Do you have team leader expereince in a resiidential setting? Are you resilient, robust and resourceful? Honest, reliable, compassionate? Flexible, fun and hard-working? Do you have a background in working with children or an experienced Youth Worker looking to make the switch? Or have you been an RSW and would like to return to the sector? If your answer is YES, then we would like you to consider a company with clear career progression and full training provided in their purpose designed children s residential settings. For a SRSW, no two days are the same, for example tonight involves: • helping with homework • playing football in the garden But tomorrow may bring: • attending meetings; • addressing challenging behaviour • delegating roles to staff So if the hat fits, read on TeacherActive is proud to be working with a residential provider with a purpose built setting in Erdington. The setting adopts a child centred approach and actively promote children s rights and on-going therapeutic care. Management deliver their service in safe, personalised, small group care which promotes the children s welfare. Senior Residential Support Worker we require: Minimum one year working with children/young adults in the education or care sector in a Team Leader role within the UK (essential) Level 3 Children and Young Peoples Workforce or equivalent (essential) A full UK driving licence (desirable) An understanding of the importance of safeguarding The Residential Home can accommodate children up to 18 years of age. Due to the nature of this post the Department for Education National Minimum Standards state that the employees must be 4 years older than the oldest resident. Therefore, applicants must be 22 years of age or older. In return for the above you can expect to receive: A dedicated team of consultants available 24/7 to help you with the easy onboarding process Guaranteed Payment Scheme Terms and Conditions apply CPD Courses and certificates as part of the My-Progression channel Market leading rates of pay TeacherActive Referral Scheme Receive up to £200 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL : (url removed) CONTACT NUMBER : (phone number removed) All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
Mar 29, 2024
Full time
How many hats can you wear in a day? Do you have team leader expereince in a resiidential setting? Are you resilient, robust and resourceful? Honest, reliable, compassionate? Flexible, fun and hard-working? Do you have a background in working with children or an experienced Youth Worker looking to make the switch? Or have you been an RSW and would like to return to the sector? If your answer is YES, then we would like you to consider a company with clear career progression and full training provided in their purpose designed children s residential settings. For a SRSW, no two days are the same, for example tonight involves: • helping with homework • playing football in the garden But tomorrow may bring: • attending meetings; • addressing challenging behaviour • delegating roles to staff So if the hat fits, read on TeacherActive is proud to be working with a residential provider with a purpose built setting in Erdington. The setting adopts a child centred approach and actively promote children s rights and on-going therapeutic care. Management deliver their service in safe, personalised, small group care which promotes the children s welfare. Senior Residential Support Worker we require: Minimum one year working with children/young adults in the education or care sector in a Team Leader role within the UK (essential) Level 3 Children and Young Peoples Workforce or equivalent (essential) A full UK driving licence (desirable) An understanding of the importance of safeguarding The Residential Home can accommodate children up to 18 years of age. Due to the nature of this post the Department for Education National Minimum Standards state that the employees must be 4 years older than the oldest resident. Therefore, applicants must be 22 years of age or older. In return for the above you can expect to receive: A dedicated team of consultants available 24/7 to help you with the easy onboarding process Guaranteed Payment Scheme Terms and Conditions apply CPD Courses and certificates as part of the My-Progression channel Market leading rates of pay TeacherActive Referral Scheme Receive up to £200 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL : (url removed) CONTACT NUMBER : (phone number removed) All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
QSW Team Manager Safeguarding and Care Planning Your new role The Safeguarding and Care Planning Service works in partnership with other agencies such as Police, Health and Education, and aims to ensure children grow up with the best life chances and receive safe and consistent care. The team works on the premise that children should be raised within their families wherever possible providing it is safe for them. We recognise that unfortunately some families struggle to care and/or consistently meet the needs of their children and need our support. The team works with children who are subject to Child in Need Plans and Child Protection Plans, striving to work with their family to create and promote the enabling environment where children can thrive and reach their full potential. The Safeguarding and Care Planning Service consists of 10 Safeguarding Teams; 5 in the East and 5 in the West of the borough. You will be joining an ambitious service with strong leadership and clear lines of support. MAIN PURPOSE: To discharge the authority's responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, particularly those in need of protection and those looked after by the authority. What you'll need to succeed SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers.Ability to relate effectively to children, parents and carers, many of whom may be under stress.Ability to supervise, support and facilitate the work of more junior staff that are having to deal with particularly difficult situations.Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department.Ability to chair a range of statutory, multidisciplinary meetings and to take appropriate notes and minutes when required.Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies.Ability to manage working time effectively in order to meet both professional priorities and administrative requirements.Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate.Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate.Ability to devise and implement quality assurance systems for the team.Demonstrate appropriate understanding, knowledge and skills in valuing diversity KNOWLEDGEComprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as new assessment framework.Knowledge of the range of services, which are available to children and families, and of the organisational framework within which they are provided.Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention EXPERIENCE Appropriate and relevant experience and post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation. This to include: Supervising complex Casework Undertaking contested care proceedings Supervising Supporting & coaching Social Workers Experience of Practice teaching Raising practice standards What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social Worker Dedicated time for reflective supervision Generous Annual Leave Entitlement including an additional three days Small Cluster teams with one team manager supervising four Social Workers Two-week protected induction programme Excellent Learning and development opportunities with bespoke training for every social worker Social Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car Scheme Social Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile). Membership of the excellent Local Government Pension Scheme Excellent transport links Salary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme. Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 29, 2024
Full time
QSW Team Manager Safeguarding and Care Planning Your new role The Safeguarding and Care Planning Service works in partnership with other agencies such as Police, Health and Education, and aims to ensure children grow up with the best life chances and receive safe and consistent care. The team works on the premise that children should be raised within their families wherever possible providing it is safe for them. We recognise that unfortunately some families struggle to care and/or consistently meet the needs of their children and need our support. The team works with children who are subject to Child in Need Plans and Child Protection Plans, striving to work with their family to create and promote the enabling environment where children can thrive and reach their full potential. The Safeguarding and Care Planning Service consists of 10 Safeguarding Teams; 5 in the East and 5 in the West of the borough. You will be joining an ambitious service with strong leadership and clear lines of support. MAIN PURPOSE: To discharge the authority's responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, particularly those in need of protection and those looked after by the authority. What you'll need to succeed SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers.Ability to relate effectively to children, parents and carers, many of whom may be under stress.Ability to supervise, support and facilitate the work of more junior staff that are having to deal with particularly difficult situations.Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department.Ability to chair a range of statutory, multidisciplinary meetings and to take appropriate notes and minutes when required.Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies.Ability to manage working time effectively in order to meet both professional priorities and administrative requirements.Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate.Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate.Ability to devise and implement quality assurance systems for the team.Demonstrate appropriate understanding, knowledge and skills in valuing diversity KNOWLEDGEComprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as new assessment framework.Knowledge of the range of services, which are available to children and families, and of the organisational framework within which they are provided.Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention EXPERIENCE Appropriate and relevant experience and post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation. This to include: Supervising complex Casework Undertaking contested care proceedings Supervising Supporting & coaching Social Workers Experience of Practice teaching Raising practice standards What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social Worker Dedicated time for reflective supervision Generous Annual Leave Entitlement including an additional three days Small Cluster teams with one team manager supervising four Social Workers Two-week protected induction programme Excellent Learning and development opportunities with bespoke training for every social worker Social Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car Scheme Social Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile). Membership of the excellent Local Government Pension Scheme Excellent transport links Salary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme. Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home. Reports to: Nurse/Senior Support Worker This role could be for you if you have; A caring and patient nature. Excellent communication skills. The ability to work well under pressure. Previous experience as a carer is preferred, but not essential. What will you get from the role? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Mar 29, 2024
Full time
As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home. Reports to: Nurse/Senior Support Worker This role could be for you if you have; A caring and patient nature. Excellent communication skills. The ability to work well under pressure. Previous experience as a carer is preferred, but not essential. What will you get from the role? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Your new company Hays are excited to be recruiting an experienced 2nd Line Support Engineer to work with our well established client in central Birmingham. (5 days on site + out of hours supportone week in four) Your new role As a 2nd Line Support Engineer, you will be required to support internal users by responding to requests within pre-defined SLA's ensuring positive customer experience with tickets. You will be installing and providing users with software, training new staff and providing first-class support via telephone, teams and emails. You will be liaising with 3rd party support teams to help remedy issues with applications and software whilst supporting senior leadership with various projects. What you'll need to succeed Extensive 2nd line support experience Extensive 2nd line support experience Experience maintaining AD and Azure AD Experience maintaining AD and Azure ADExperience managing users in O365 ensuring licences are applied Deploy and install Intune builds for laptops and mobiles Manage mobile devices and tablets using Airwatch What you'll get in return c 35,000 per annum, plus out of hours bonus alongside great benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 29, 2024
Full time
Your new company Hays are excited to be recruiting an experienced 2nd Line Support Engineer to work with our well established client in central Birmingham. (5 days on site + out of hours supportone week in four) Your new role As a 2nd Line Support Engineer, you will be required to support internal users by responding to requests within pre-defined SLA's ensuring positive customer experience with tickets. You will be installing and providing users with software, training new staff and providing first-class support via telephone, teams and emails. You will be liaising with 3rd party support teams to help remedy issues with applications and software whilst supporting senior leadership with various projects. What you'll need to succeed Extensive 2nd line support experience Extensive 2nd line support experience Experience maintaining AD and Azure AD Experience maintaining AD and Azure ADExperience managing users in O365 ensuring licences are applied Deploy and install Intune builds for laptops and mobiles Manage mobile devices and tablets using Airwatch What you'll get in return c 35,000 per annum, plus out of hours bonus alongside great benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Mar 29, 2024
Full time
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team Salary: £27,666 per annum Hours: 37.5 per week Location: Hillingdon Closing date: 04/04/2024 Ref ASWHILLS - 0224 Whatever your experience of street homelessness and its impact on people s lives personal or professional when you join the Thames Reach team as an Assistant Support Worker, we ll make the best use of all your understanding, compassion and commitment. About us Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people. Is our work rewarding? Yes, in every sense. We re listed as one of the top 100 Best Workplaces in the UK. There s no better place to develop or transfer your skills and build a fulfilling career. About this role Thames Reach s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team Thames Reach welcomes applications from people with transferable skills. You will: Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough. Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with. Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation. Maintain and support relationships with partner agencies. Accurately record all work completed within given timeframes. To succeed as the Assistant Support Worker, you will have: A strong commitment to providing a high standard of service. An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience. Good written and verbal communication skills. A mature and thoughtful approach to equal opportunities and diversity in service provision A clean driving license. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance 29 days per year plus 8 public holidays (pro rata). Pension we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support our 24/7 employee assistance programme and opportunities for TOIL. Life assurance four times your annual salary and critical illness cover. Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Benjamin Sebok (contact details available on our website). Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Mar 29, 2024
Full time
Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team Salary: £27,666 per annum Hours: 37.5 per week Location: Hillingdon Closing date: 04/04/2024 Ref ASWHILLS - 0224 Whatever your experience of street homelessness and its impact on people s lives personal or professional when you join the Thames Reach team as an Assistant Support Worker, we ll make the best use of all your understanding, compassion and commitment. About us Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people. Is our work rewarding? Yes, in every sense. We re listed as one of the top 100 Best Workplaces in the UK. There s no better place to develop or transfer your skills and build a fulfilling career. About this role Thames Reach s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team Thames Reach welcomes applications from people with transferable skills. You will: Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough. Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with. Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation. Maintain and support relationships with partner agencies. Accurately record all work completed within given timeframes. To succeed as the Assistant Support Worker, you will have: A strong commitment to providing a high standard of service. An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience. Good written and verbal communication skills. A mature and thoughtful approach to equal opportunities and diversity in service provision A clean driving license. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance 29 days per year plus 8 public holidays (pro rata). Pension we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support our 24/7 employee assistance programme and opportunities for TOIL. Life assurance four times your annual salary and critical illness cover. Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Benjamin Sebok (contact details available on our website). Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
QSW Senior Practitioner Court Team (within Safeguarding & Care Planning) Your new role The Court Team is a specialist team within the Safeguarding Service. The focus of the work is with children at significant risk of harm where intervention of the court is necessary to protect them. Many of these children become looked after by the Local Authority in the interim and subsequently may not be able to return to their parents. They may be permanently cared for elsewhere by living with either extended family, long term foster care or adoption under a Court Order. The Court Team consists of a Team Manager and 6 Senior Practitioners. This team works in partnership with the Bromley Children's Legal Team to ensure that children's cases that are presented to court are well-prepared and timely. The position requires recent court experience and the ideal candidate would be keen to join a team that specialises in court work within a safeguarding team. What you'll need to succeed Knowledge/Experience The prospective candidate needs to: Be very well-organised, have the ability to communicate effectively and articulate evidence in care proceedings.Write reports to a high standard, that are concise, evidence based for court and adoption panels (i.e. Child Permanency and Adoption Placement Reports) Meet court timelines for submission of statements, care plans, and to effectively parallel plan for children considering all relevant options to secure permanent care at the earliest opportunity for the child. Undertake assessments (i.e parenting and together and apart assessments), plan appropriate intervention and work creatively with children and families who are in court proceedingsHave a good understanding of safeguarding thresholds and ability to assess and analysis risks, including good knowledge of child development and attachment theories and permanency needs of children of all ages.Be able to effectively undertake direct work with children and have the child at the centre of all care work planning.Hold a limited caseload (up to 11 children) to ensure that you implement the highest standards of practice.Work in partnership with colleagues across teams and specialisms and partner agencies to ensure that effective and timely assessments are undertaken of children's developmental needs and the needs of their families. This will include working in partnership with legal representative and Guardians within the court arena.Undertake risk analysis/risk assessment based on informed professional judgement and use of primary evidence to evaluate the parenting capacity to make changes and ensure they can care for their children safely or whether alternative plans should be implemented. SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers.Ability to relate effectively to children, parents and carers, many of whom may be under stress.This will include the ability to support and facilitate the work of more junior staff who are having to deal with particularly difficult situations.Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department.Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies.Ability to manage working time effectively in order to meet both professional priorities and administrative requirements.Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate.Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate.Demonstrate appropriate understanding, knowledge and skills in valuing diversity What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 29, 2024
Full time
QSW Senior Practitioner Court Team (within Safeguarding & Care Planning) Your new role The Court Team is a specialist team within the Safeguarding Service. The focus of the work is with children at significant risk of harm where intervention of the court is necessary to protect them. Many of these children become looked after by the Local Authority in the interim and subsequently may not be able to return to their parents. They may be permanently cared for elsewhere by living with either extended family, long term foster care or adoption under a Court Order. The Court Team consists of a Team Manager and 6 Senior Practitioners. This team works in partnership with the Bromley Children's Legal Team to ensure that children's cases that are presented to court are well-prepared and timely. The position requires recent court experience and the ideal candidate would be keen to join a team that specialises in court work within a safeguarding team. What you'll need to succeed Knowledge/Experience The prospective candidate needs to: Be very well-organised, have the ability to communicate effectively and articulate evidence in care proceedings.Write reports to a high standard, that are concise, evidence based for court and adoption panels (i.e. Child Permanency and Adoption Placement Reports) Meet court timelines for submission of statements, care plans, and to effectively parallel plan for children considering all relevant options to secure permanent care at the earliest opportunity for the child. Undertake assessments (i.e parenting and together and apart assessments), plan appropriate intervention and work creatively with children and families who are in court proceedingsHave a good understanding of safeguarding thresholds and ability to assess and analysis risks, including good knowledge of child development and attachment theories and permanency needs of children of all ages.Be able to effectively undertake direct work with children and have the child at the centre of all care work planning.Hold a limited caseload (up to 11 children) to ensure that you implement the highest standards of practice.Work in partnership with colleagues across teams and specialisms and partner agencies to ensure that effective and timely assessments are undertaken of children's developmental needs and the needs of their families. This will include working in partnership with legal representative and Guardians within the court arena.Undertake risk analysis/risk assessment based on informed professional judgement and use of primary evidence to evaluate the parenting capacity to make changes and ensure they can care for their children safely or whether alternative plans should be implemented. SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers.Ability to relate effectively to children, parents and carers, many of whom may be under stress.This will include the ability to support and facilitate the work of more junior staff who are having to deal with particularly difficult situations.Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department.Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies.Ability to manage working time effectively in order to meet both professional priorities and administrative requirements.Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate.Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate.Demonstrate appropriate understanding, knowledge and skills in valuing diversity What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
General Manager/VP, EMEA EMEA - Remote JOB OVERVIEW Legion is a dynamic and innovative software company that is disrupting and redefining best practice in the workforce management software market. With a growing portfolio of global customers and strategic partnerships we are poised for our next phase of growth. We are seeking a visionary General Manager to spearhead our expansion into the European market. As the inaugural Sales Leader in Europe, the General Manager will be at the forefront of our expansion efforts. Reporting directly to the Chief Sales Officer, the GM will be instrumental in helping to devise and execute a comprehensive go-to-market strategy tailored to the European landscape. This pivotal role will require business development and direct selling as well as client and partner engagement to drive demand and the creation of a high performing sales team. RESPONSIBILITIES AND DUTIES GTM strategy development and execution for the EU market Build relationships with decision makers and stakeholders across target client base to build pipeline and close strategic opportunities Negotiate and close contracts with new customers Identify, develop, and nurture relationships with key customers, partners, and stakeholders to build a strong foundation for long-term business growth Leverage existing global customer relationships and technology partnerships to gain footholds and expand market share in Europe Hiring, training, and coaching sales representatives, setting sales targets and monitoring performance Foster a culture of excellence, collaboration, and continuous improvement within the team. Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets Develop granular account-level strategies to communicate Legion's unique value proposition Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities Oversee the day-to-day operations ensuring alignment with the strategic goals. Ensure seamless collaboration and alignment with the global headquarters and other regional entities to maintain a cohesive company direction. Provide insightful market feedback to the product development and marketing teams to guide product enhancements, innovation, and marketing strategies tailored for the European market. Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM REQUIRED SKILLS AND QUALIFICATIONS 15+ years of technology sales and leadership experience Proven track record of successful sales leadership and team management, preferably in a similar industry or technology-driven sectors. Strong strategic thinking and analytical skills, with the ability to translate complex concepts into actionable plans. Excellent communication, negotiation, and relationship-building skills. Deep understanding of the European business landscape, cultural nuances, and regulatory environment. Fluent in English, with proficiency in additional European languages being highly advantageous. Willingness to travel extensively across the region. Proven track record of leading a team in closing $500k-$2mm ARR new business deals Strong application SaaS sales background A mix of large and small company experience. Early stage startup experience highly desired PREFERRED QUALIFICATIONS AND ATTRIBUTES Experience selling and managing teams that sell Workforce Management (WFM) or Human Capital Management (HCM) software solution Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries Proactive and able to command respect through intelligence, hard work, and persistence Personal passion and fervor for industry-leading next generation technology Ability to operate in an environment with limited in country support A great communicator who can distill powerful messages which resonate with customers Track record of building positive relationships with peers Continuous and thoughtful listener, able to learn from customers and leverage input Strong personal work ethic focused on high priority issues; action and results oriented Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior ABOUT LEGION Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. BACKGROUND AND OPPORTUNITY There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig-economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion's mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit EQUAL EMPLOYMENT OPPORTUNITY Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. DISABILITY ACCOMMODATION For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
Mar 29, 2024
Full time
General Manager/VP, EMEA EMEA - Remote JOB OVERVIEW Legion is a dynamic and innovative software company that is disrupting and redefining best practice in the workforce management software market. With a growing portfolio of global customers and strategic partnerships we are poised for our next phase of growth. We are seeking a visionary General Manager to spearhead our expansion into the European market. As the inaugural Sales Leader in Europe, the General Manager will be at the forefront of our expansion efforts. Reporting directly to the Chief Sales Officer, the GM will be instrumental in helping to devise and execute a comprehensive go-to-market strategy tailored to the European landscape. This pivotal role will require business development and direct selling as well as client and partner engagement to drive demand and the creation of a high performing sales team. RESPONSIBILITIES AND DUTIES GTM strategy development and execution for the EU market Build relationships with decision makers and stakeholders across target client base to build pipeline and close strategic opportunities Negotiate and close contracts with new customers Identify, develop, and nurture relationships with key customers, partners, and stakeholders to build a strong foundation for long-term business growth Leverage existing global customer relationships and technology partnerships to gain footholds and expand market share in Europe Hiring, training, and coaching sales representatives, setting sales targets and monitoring performance Foster a culture of excellence, collaboration, and continuous improvement within the team. Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets Develop granular account-level strategies to communicate Legion's unique value proposition Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities Oversee the day-to-day operations ensuring alignment with the strategic goals. Ensure seamless collaboration and alignment with the global headquarters and other regional entities to maintain a cohesive company direction. Provide insightful market feedback to the product development and marketing teams to guide product enhancements, innovation, and marketing strategies tailored for the European market. Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM REQUIRED SKILLS AND QUALIFICATIONS 15+ years of technology sales and leadership experience Proven track record of successful sales leadership and team management, preferably in a similar industry or technology-driven sectors. Strong strategic thinking and analytical skills, with the ability to translate complex concepts into actionable plans. Excellent communication, negotiation, and relationship-building skills. Deep understanding of the European business landscape, cultural nuances, and regulatory environment. Fluent in English, with proficiency in additional European languages being highly advantageous. Willingness to travel extensively across the region. Proven track record of leading a team in closing $500k-$2mm ARR new business deals Strong application SaaS sales background A mix of large and small company experience. Early stage startup experience highly desired PREFERRED QUALIFICATIONS AND ATTRIBUTES Experience selling and managing teams that sell Workforce Management (WFM) or Human Capital Management (HCM) software solution Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries Proactive and able to command respect through intelligence, hard work, and persistence Personal passion and fervor for industry-leading next generation technology Ability to operate in an environment with limited in country support A great communicator who can distill powerful messages which resonate with customers Track record of building positive relationships with peers Continuous and thoughtful listener, able to learn from customers and leverage input Strong personal work ethic focused on high priority issues; action and results oriented Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior ABOUT LEGION Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. BACKGROUND AND OPPORTUNITY There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig-economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion's mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit EQUAL EMPLOYMENT OPPORTUNITY Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. DISABILITY ACCOMMODATION For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
Senior Receptionist Global Law Firm Manchester City Centre 35 hours per week - 2 shifts of 7.30am - 3.30pm and 10am - 6pm Monday - Friday Salary up to 27,500 depending on experience Office Angels are delighted to be recruiting on behalf of a growing, global law firm in Manchester City Centre. We can only consider applicants with previous corporate receptionist experience for this role but if you have excellent communication skills, a positive attitude, and thrive in a fast-paced environment, then this could be the perfect role for you! Key Responsibilities: Meeting and greeting visitors Dealing with ad hoc queries relating to transport/taxis Booking meeting rooms Setting up events Liaising with catering, IT and other relevant stakeholders Issuing visitor passes Ensuring the reception area remains clean and tidy Assisting with rotas Training new members of staff Logging maintenance issues Desired Skills: Proven experience as a Receptionist within a corporate environment Experience supervising junior staff Excellent written and verbal communication skills, personable and presentable Strong organisational skills and attention to detail Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to multitask and prioritise tasks effectively in a busy environment, at times under pressure Can think on your feet and deal with unexpected situations Proactive and adaptable, with the ability to work as part of a team Perks and Benefits: Competitive salary ranging from 25,000 - 27,500 per annum, based on experience Permanent, full-time position providing job security and stability 25 days holiday Pension, healthcare and a range of other flexible benefits of your choice Conveniently located 6 minutes' walk from the nearest train station Friendly and supportive work environment with experienced legal professionals Opportunities for career development and growth Apply now by contacting Lizzie or Carla on (phone number removed) or emailing your CV to (url removed) Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Senior Receptionist Global Law Firm Manchester City Centre 35 hours per week - 2 shifts of 7.30am - 3.30pm and 10am - 6pm Monday - Friday Salary up to 27,500 depending on experience Office Angels are delighted to be recruiting on behalf of a growing, global law firm in Manchester City Centre. We can only consider applicants with previous corporate receptionist experience for this role but if you have excellent communication skills, a positive attitude, and thrive in a fast-paced environment, then this could be the perfect role for you! Key Responsibilities: Meeting and greeting visitors Dealing with ad hoc queries relating to transport/taxis Booking meeting rooms Setting up events Liaising with catering, IT and other relevant stakeholders Issuing visitor passes Ensuring the reception area remains clean and tidy Assisting with rotas Training new members of staff Logging maintenance issues Desired Skills: Proven experience as a Receptionist within a corporate environment Experience supervising junior staff Excellent written and verbal communication skills, personable and presentable Strong organisational skills and attention to detail Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to multitask and prioritise tasks effectively in a busy environment, at times under pressure Can think on your feet and deal with unexpected situations Proactive and adaptable, with the ability to work as part of a team Perks and Benefits: Competitive salary ranging from 25,000 - 27,500 per annum, based on experience Permanent, full-time position providing job security and stability 25 days holiday Pension, healthcare and a range of other flexible benefits of your choice Conveniently located 6 minutes' walk from the nearest train station Friendly and supportive work environment with experienced legal professionals Opportunities for career development and growth Apply now by contacting Lizzie or Carla on (phone number removed) or emailing your CV to (url removed) Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Temporary Personal Assistant - Supporting office staff - 13.00 Hours: 37 hours per week 8:15- 4:30 - could be flexible Location: Bradford BD7- Free on-site parking Salary: Up to 13.00 per hour Duration: 4 weeks with potential to extend! Start date: ASAP We are partnering with an education establishment based in Bradford who are looking for a temporary Office Administrator/ Personal assistant to join their vibrant and friendly team. You will be supporting the office admin team when needed as well as the Senior Leadership team members with PA duties. If you have undertaken PA duties or supported with diary management of more than 1 team member, then please do apply today! Your key duties: Arranging of meetings and appointments for the team Confidential correspondence, minute meetings, filing, creating documents and letters Responding to telephone calls and emails To manage the administrative work of the Senior Leadership team Support with school events such as parent's evening etc Supporting the office team when needed To manage communication with parents through all communication portals Skills and experience required: Past experience as a Senior Administrator Ability to prioritise work with excellent time management The ability to work with highly confidential and sensitive issues in a highly professional manner Excellent communication and telephone manner IT Literate - Outlook, Excel, CRM systems - Experience using SIMS is a bonus but not essential Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Seasonal
Temporary Personal Assistant - Supporting office staff - 13.00 Hours: 37 hours per week 8:15- 4:30 - could be flexible Location: Bradford BD7- Free on-site parking Salary: Up to 13.00 per hour Duration: 4 weeks with potential to extend! Start date: ASAP We are partnering with an education establishment based in Bradford who are looking for a temporary Office Administrator/ Personal assistant to join their vibrant and friendly team. You will be supporting the office admin team when needed as well as the Senior Leadership team members with PA duties. If you have undertaken PA duties or supported with diary management of more than 1 team member, then please do apply today! Your key duties: Arranging of meetings and appointments for the team Confidential correspondence, minute meetings, filing, creating documents and letters Responding to telephone calls and emails To manage the administrative work of the Senior Leadership team Support with school events such as parent's evening etc Supporting the office team when needed To manage communication with parents through all communication portals Skills and experience required: Past experience as a Senior Administrator Ability to prioritise work with excellent time management The ability to work with highly confidential and sensitive issues in a highly professional manner Excellent communication and telephone manner IT Literate - Outlook, Excel, CRM systems - Experience using SIMS is a bonus but not essential Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company Are you a dynamic and motivated professional looking for your next challenge? I am exclusively working with a forward-thinking, start-up climate tech company with a global impact, and they are seeking a Receptionist/PA & Customer Experience Manager to join their team and take their office to the next level. This client is absolutely groundbreaking in their industry and are making a real change in the world when it comes to climate change and the impact this has on our planet. It's a rare opportunity to work for such an exciting organisation. Your new role Your role will be instrumental in managing the Reception and Visitor/Customer experience for anyone coming into the office. Working in the modern Reception area you will be welcoming guests (which could include investors and high net worth individuals) answering incoming calls, managing any emails, overseeing the catering and facilities arrangements for meetings. You will be organising taxis/cars for visitors and will ensure the highest level of customer experience for anyone visiting the site. Teamed with this you will be acting as PA to the Senior Leadership team supporting the likes of the CEO, CFO, CTO etc in managing their diaries, travel, and administration support. You will be supporting other teams with ad hoc project support and should be prepared to undertake any tasks required to support the team in the smooth and efficient running of the office. This is a very diverse and varied role with potential to get involved in a number of interesting tasks and responsibilities. What you'll need to succeed To be considered in this role previous experience is preferable but more important is you're attitude to work, your work ethic and your level of attention to detail. This role would suit someone who has been in a Reception role previously, perhaps in the hospitality, tourism, retail sector where first class customer service is paramount. Any experience in working with prestigious luxury brands/environments would hold you in good stead to understand the importance of customer experience required for this role. This role could be the ideal opportunity to progress your career and diversify into the role of a PA supporting an innovative and dynamic senior leadership team. You should be highly organised, proactive, be "one step ahead" and motivated to deliver exceptional results at all times. You will be able to prioritise a busy and varied workload and strive to excel in any tasks you undertake. You should be an excellent communicator, well presented, confident and highly IT literate. What you'll get in return This is a permanent position starting as soon as possible. Our client has fantastic modern offices in Cambridge with excellent public transport links and free parking This is a full-time role working Monday to Friday with flexible hours like 8-4 or 9-5pm. Because of the nature of this role it is required that you will be in the office 5 days per week. A competitive salary of up to 40,000 is offered with an excellent benefits package which includes 25 days holiday (plus bank holidays and time off for Christmas), excellent pension, paid sabbatical leave and charity/volunteer days. This is such a rare and exciting role and could be a fantastic opportunity for someone to really progress their career in an incredible company. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 29, 2024
Full time
Your new company Are you a dynamic and motivated professional looking for your next challenge? I am exclusively working with a forward-thinking, start-up climate tech company with a global impact, and they are seeking a Receptionist/PA & Customer Experience Manager to join their team and take their office to the next level. This client is absolutely groundbreaking in their industry and are making a real change in the world when it comes to climate change and the impact this has on our planet. It's a rare opportunity to work for such an exciting organisation. Your new role Your role will be instrumental in managing the Reception and Visitor/Customer experience for anyone coming into the office. Working in the modern Reception area you will be welcoming guests (which could include investors and high net worth individuals) answering incoming calls, managing any emails, overseeing the catering and facilities arrangements for meetings. You will be organising taxis/cars for visitors and will ensure the highest level of customer experience for anyone visiting the site. Teamed with this you will be acting as PA to the Senior Leadership team supporting the likes of the CEO, CFO, CTO etc in managing their diaries, travel, and administration support. You will be supporting other teams with ad hoc project support and should be prepared to undertake any tasks required to support the team in the smooth and efficient running of the office. This is a very diverse and varied role with potential to get involved in a number of interesting tasks and responsibilities. What you'll need to succeed To be considered in this role previous experience is preferable but more important is you're attitude to work, your work ethic and your level of attention to detail. This role would suit someone who has been in a Reception role previously, perhaps in the hospitality, tourism, retail sector where first class customer service is paramount. Any experience in working with prestigious luxury brands/environments would hold you in good stead to understand the importance of customer experience required for this role. This role could be the ideal opportunity to progress your career and diversify into the role of a PA supporting an innovative and dynamic senior leadership team. You should be highly organised, proactive, be "one step ahead" and motivated to deliver exceptional results at all times. You will be able to prioritise a busy and varied workload and strive to excel in any tasks you undertake. You should be an excellent communicator, well presented, confident and highly IT literate. What you'll get in return This is a permanent position starting as soon as possible. Our client has fantastic modern offices in Cambridge with excellent public transport links and free parking This is a full-time role working Monday to Friday with flexible hours like 8-4 or 9-5pm. Because of the nature of this role it is required that you will be in the office 5 days per week. A competitive salary of up to 40,000 is offered with an excellent benefits package which includes 25 days holiday (plus bank holidays and time off for Christmas), excellent pension, paid sabbatical leave and charity/volunteer days. This is such a rare and exciting role and could be a fantastic opportunity for someone to really progress their career in an incredible company. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Pilkington Family Trust
St. Helens, Merseyside
Job Title: Head of Welfare and Communities Location: Enterprise Centre, Salisbury Street, St Helens, Merseyside Salary: Salary 55,000 per annum, (potentially more for exceptional candidate) Job Type: Full time, permanent, 37.5 hours a week An opportunity has arisen for a dynamic and innovative leader to head up our Welfare and Community Teams at the Pilkington Family Trust, an established endowed charity based in St Helens managed by Pilkington Retirement Services Limited. Job Purpose: Leadership and management of the Welfare and Community Teams including Ruskin Lodge To support the continued development and effective delivery of all Welfare and Community programmes To ensure compliance across all CQC regulatory activity To ensure safeguarding of vulnerable people we support is a priority including safe practice and management of breaches General Responsibilities: Deputise for the CEO in any absence including senior manager on call support The organisation works within a 24/7 care setting in which you may need to work any 5 of the 7 days in the week Welfare Programme: Manage the Welfare Team and Community Teams, ensuring appropriate supervision and support in line with the Trust policies Provide guidance and advice regarding the operation of the Welfare and Community Programme and suggest suitable changes, as appropriate, to the Chief Executive and Trustees Ensure that the Welfare and Community Programmes are person centred, meet the needs of individuals and the community, and are fit for purpose Management: As a member of the Senior Management Team, contribute to the overall operational control of the organisation and preparation of long-term strategic development plans of the Trust, ensuring effective communication to teams and volunteers Research and prepare annual operational plans, for the development of programmes, within the available Trust Funds' resources and in compliance with Health and Social Care policies and practices at national and local level Ensure that the Trust Funds supplement, do not duplicate, Government and/or Local Authority policies for beneficiaries Quality and Compliance: Ensure contract compliance and CQC regulatory compliance with all care and support services delivered at Ruskin Lodge under its CQC registration Ensure that all employees and Volunteers are aware of their responsibilities under the Health and Safety at Work Act and conduct their work accordingly Develop and maintain with the CEO a robust audit programme and Service Improvement Plan for Welfare and Community Programme including Ruskin Lodge Finance: Ensure effective and robust financial controls and processes are in place for the management of designated budgets within your control Carry out monthly review of management accounts and budgets to ensure in line with agreed income and expenditure, and to identify deviations against agreed targets The Candidate: Reporting directly to the Chief Executive the Trust is looking for a highly experienced individual who will foster a culture of excellence, with a strong background in health and social care/ community development. The successful candidate will oversee a team that provides a community welfare programme and commissions services for older people across the UK. The post will also have responsibility for overseeing a respite service based in St Helens. The successful candidate must have a relevant social care qualification and substantial experience of managing both community and CQC regulated older people's services. The Trust will be embarking on a period of transformation, to ensure our services continue to meet the needs of our beneficiaries and communities including our focus to support the development of our staff teams. The successful candidate will support the development of new services, including new models of delivery. If you feel you fit the bill, then we would love to hear from you. PRSL is an Equal Opportunities Employer and we offer: Attractive salary, terms and conditions Employee Assistance Programme Group Personal Pension Plan Continual training and personal development opportunities A supportive ethos for the well-being of all colleagues Free onsite parking This is a perfect opportunity for somebody who is looking for their next challenge to shape the future landscape in a unique organisation. Closing date for applications: 12 Noon Friday 22nd March 2024 Interview dates: 2nd or 4th April 2024 Please Note: CV's alone will not be accepted. Please click on the APPLY button and attach your CV and supporting statement. Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role. Candidates with the relevant experience or job titles of; Community Manager, Community Team Leader, Community Development Manager, Community Development Team Leader, Health and Wellbeing Manager, Wellbeing Manager, Project Manager, Project Worker, Community Wellbeing Manager, Welfare Officer, Welfare Assistant may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Head of Welfare and Communities Location: Enterprise Centre, Salisbury Street, St Helens, Merseyside Salary: Salary 55,000 per annum, (potentially more for exceptional candidate) Job Type: Full time, permanent, 37.5 hours a week An opportunity has arisen for a dynamic and innovative leader to head up our Welfare and Community Teams at the Pilkington Family Trust, an established endowed charity based in St Helens managed by Pilkington Retirement Services Limited. Job Purpose: Leadership and management of the Welfare and Community Teams including Ruskin Lodge To support the continued development and effective delivery of all Welfare and Community programmes To ensure compliance across all CQC regulatory activity To ensure safeguarding of vulnerable people we support is a priority including safe practice and management of breaches General Responsibilities: Deputise for the CEO in any absence including senior manager on call support The organisation works within a 24/7 care setting in which you may need to work any 5 of the 7 days in the week Welfare Programme: Manage the Welfare Team and Community Teams, ensuring appropriate supervision and support in line with the Trust policies Provide guidance and advice regarding the operation of the Welfare and Community Programme and suggest suitable changes, as appropriate, to the Chief Executive and Trustees Ensure that the Welfare and Community Programmes are person centred, meet the needs of individuals and the community, and are fit for purpose Management: As a member of the Senior Management Team, contribute to the overall operational control of the organisation and preparation of long-term strategic development plans of the Trust, ensuring effective communication to teams and volunteers Research and prepare annual operational plans, for the development of programmes, within the available Trust Funds' resources and in compliance with Health and Social Care policies and practices at national and local level Ensure that the Trust Funds supplement, do not duplicate, Government and/or Local Authority policies for beneficiaries Quality and Compliance: Ensure contract compliance and CQC regulatory compliance with all care and support services delivered at Ruskin Lodge under its CQC registration Ensure that all employees and Volunteers are aware of their responsibilities under the Health and Safety at Work Act and conduct their work accordingly Develop and maintain with the CEO a robust audit programme and Service Improvement Plan for Welfare and Community Programme including Ruskin Lodge Finance: Ensure effective and robust financial controls and processes are in place for the management of designated budgets within your control Carry out monthly review of management accounts and budgets to ensure in line with agreed income and expenditure, and to identify deviations against agreed targets The Candidate: Reporting directly to the Chief Executive the Trust is looking for a highly experienced individual who will foster a culture of excellence, with a strong background in health and social care/ community development. The successful candidate will oversee a team that provides a community welfare programme and commissions services for older people across the UK. The post will also have responsibility for overseeing a respite service based in St Helens. The successful candidate must have a relevant social care qualification and substantial experience of managing both community and CQC regulated older people's services. The Trust will be embarking on a period of transformation, to ensure our services continue to meet the needs of our beneficiaries and communities including our focus to support the development of our staff teams. The successful candidate will support the development of new services, including new models of delivery. If you feel you fit the bill, then we would love to hear from you. PRSL is an Equal Opportunities Employer and we offer: Attractive salary, terms and conditions Employee Assistance Programme Group Personal Pension Plan Continual training and personal development opportunities A supportive ethos for the well-being of all colleagues Free onsite parking This is a perfect opportunity for somebody who is looking for their next challenge to shape the future landscape in a unique organisation. Closing date for applications: 12 Noon Friday 22nd March 2024 Interview dates: 2nd or 4th April 2024 Please Note: CV's alone will not be accepted. Please click on the APPLY button and attach your CV and supporting statement. Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role. Candidates with the relevant experience or job titles of; Community Manager, Community Team Leader, Community Development Manager, Community Development Team Leader, Health and Wellbeing Manager, Wellbeing Manager, Project Manager, Project Worker, Community Wellbeing Manager, Welfare Officer, Welfare Assistant may also be considered for this role.
Office Manager Permanent Part-Time Position Tuesday, Wednesday, Thursday Manchester City Centre - office based 15,000 - 16,000 (FTE 25,000 - 27,000) Are you an organised and proactive individual who thrives in a fast-paced environment? Are you passionate about providing exceptional service and maintaining high standards? Our client, a creative agency based in Manchester, is seeking an Office Manager to join their dynamic team. Responsibilities: Maintain a tidy and presentable office environment at all times. Manage incoming and outgoing mail efficiently. Oversee the purchase and provision of stationery, office supplies, and other items. Coordinate travel arrangements and accommodation for Directors and staff. Arrange taxis and provide travel directions when necessary. Manage office equipment and supplies, ensuring their proper functioning. Organise couriers and strive for cost-effective services. Run general errands such as trips to the post office and bank. Arrange treats for the team and refreshments for events. Ensure the timely storage of deliveries. Manage all administrative tasks and logistics for new starters, including desk arrangements, IT access, and building access. Support line managers in providing thorough inductions for new team members, including office tours and introductions. Continuously work to improve the agency's environmental impact through recycling initiatives, supplier choices, and essential travel practises. Ensure meeting rooms are clean and well-maintained. Manage meeting room diaries and coordinate requirements with meeting organisers. Arrange catering for meetings as needed. Oversee cleaner activities to maintain high cleanliness standards in the office. Conduct daily audits to ensure cleanliness throughout the office, including meeting rooms, toilets, and kitchens. Keep kitchens clean and organised, including fridge maintenance and dishwasher management. Ensure essential building services are functioning properly and report any malfunctions. Coordinate and manage contractors for ad hoc repairs or maintenance. Attend to any necessary replacements, such as light bulbs. Regularly check and replace first aid supplies. Foster positive relationships with colleagues across the organisation. Support managers by suggesting new ideas and questioning conventional thinking. Seek advice and support from more senior team members when needed. Qualifications: Previous receptionist or office management experience is essential. Proactive attitude - this is one of the most important things for our client Experience in a highly service-oriented role, such as retail or hospitality, is preferred. Excellent written and oral communication skills. Personable and professional demeanour with an excellent telephone manner. Strong attention to detail and organisational skills. Commitment to providing outstanding service and maintaining high standards. Ability to work independently and take initiative. Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint. If you are a proactive and organised individual with a passion for delivering exceptional service, then our client's Office Manager position is perfect for you! Join their vibrant team and contribute to their continued success. Apply now to (url removed) or call (phone number removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Manager Permanent Part-Time Position Tuesday, Wednesday, Thursday Manchester City Centre - office based 15,000 - 16,000 (FTE 25,000 - 27,000) Are you an organised and proactive individual who thrives in a fast-paced environment? Are you passionate about providing exceptional service and maintaining high standards? Our client, a creative agency based in Manchester, is seeking an Office Manager to join their dynamic team. Responsibilities: Maintain a tidy and presentable office environment at all times. Manage incoming and outgoing mail efficiently. Oversee the purchase and provision of stationery, office supplies, and other items. Coordinate travel arrangements and accommodation for Directors and staff. Arrange taxis and provide travel directions when necessary. Manage office equipment and supplies, ensuring their proper functioning. Organise couriers and strive for cost-effective services. Run general errands such as trips to the post office and bank. Arrange treats for the team and refreshments for events. Ensure the timely storage of deliveries. Manage all administrative tasks and logistics for new starters, including desk arrangements, IT access, and building access. Support line managers in providing thorough inductions for new team members, including office tours and introductions. Continuously work to improve the agency's environmental impact through recycling initiatives, supplier choices, and essential travel practises. Ensure meeting rooms are clean and well-maintained. Manage meeting room diaries and coordinate requirements with meeting organisers. Arrange catering for meetings as needed. Oversee cleaner activities to maintain high cleanliness standards in the office. Conduct daily audits to ensure cleanliness throughout the office, including meeting rooms, toilets, and kitchens. Keep kitchens clean and organised, including fridge maintenance and dishwasher management. Ensure essential building services are functioning properly and report any malfunctions. Coordinate and manage contractors for ad hoc repairs or maintenance. Attend to any necessary replacements, such as light bulbs. Regularly check and replace first aid supplies. Foster positive relationships with colleagues across the organisation. Support managers by suggesting new ideas and questioning conventional thinking. Seek advice and support from more senior team members when needed. Qualifications: Previous receptionist or office management experience is essential. Proactive attitude - this is one of the most important things for our client Experience in a highly service-oriented role, such as retail or hospitality, is preferred. Excellent written and oral communication skills. Personable and professional demeanour with an excellent telephone manner. Strong attention to detail and organisational skills. Commitment to providing outstanding service and maintaining high standards. Ability to work independently and take initiative. Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint. If you are a proactive and organised individual with a passion for delivering exceptional service, then our client's Office Manager position is perfect for you! Join their vibrant team and contribute to their continued success. Apply now to (url removed) or call (phone number removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Complaints Officer Monday-Friday 09:00am - 17:00pm Temporary on going contract General Job Responsibilities: The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses. Excellent team worker, with the ability to build relationships at all levels throughout the organisation and with stakeholders in the housing team, while thriving under pressure and using your initiative. Main Responsibilities: Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained Support the creation of case files for the Housing Ombudsman Manage all recommendation made by the Housing Ombudsman in it's final determination report Ensure the complaints system is maintained and complaints and enquiries are recorded within target times. Support and train officers in their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality and the presentation of external correspondence, meet the Councils requirements. Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager Produce an overview for the complaints and enquiries regarding contract performance. Monitor the information Further Information: 3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing gaps. Escalating issues of non-compliance.
Mar 29, 2024
Seasonal
Senior Complaints Officer Monday-Friday 09:00am - 17:00pm Temporary on going contract General Job Responsibilities: The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses. Excellent team worker, with the ability to build relationships at all levels throughout the organisation and with stakeholders in the housing team, while thriving under pressure and using your initiative. Main Responsibilities: Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained Support the creation of case files for the Housing Ombudsman Manage all recommendation made by the Housing Ombudsman in it's final determination report Ensure the complaints system is maintained and complaints and enquiries are recorded within target times. Support and train officers in their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality and the presentation of external correspondence, meet the Councils requirements. Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager Produce an overview for the complaints and enquiries regarding contract performance. Monitor the information Further Information: 3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing gaps. Escalating issues of non-compliance.
QSW Team Manager Referral & Assessment Your new role This role is within the Referral and Assessment Service. The Referral and Assessment Teams receive all new referrals from the Bromley MASH and undertake Child and Family assessments to determine how best children's needs can be met. There are 6 teams, each consisting of a team manager and 5 social workers. The teams go onto duty for one week every 6 weeks and during their duty week, social workers will receive new allocations. Referral and Assessment Team Managers oversee/manage approximately 50 families at any given time. Bromley has made a huge investment in terms of staffing in order to ensure that social workers have lower caseloads. Referral and Assessment Social Workers will carry an average of 8 families. Social workers in the service are positive, motivated and feel that their current caseload allows them complete good social work interventions with families. As part of the Bromley Promise, there will be a dedicated two-week induction programme upon joining us. You will be working within smaller teams comprising of just five Social Workers/Senior Practitioners which are headed up by the Team Manager. Our senior managers are accessible, ensuring you have support when needed. You will have dedicated time set aside for quality and reflective 1-1 supervision with your manager. What you'll need to succeed SKILLS &ABILITIES Ability to work within aframework of legislation, guidance, divisional policies and procedures andaccountability to senior officers. Ability to relateeffectively to children, parents and carers, many of whom may be under stress. Ability to supervise,support and facilitate the work of more junior staff that are having to dealwith particularly difficult situations. Ability to work as a teammember and to form professional partnerships with other staff within theDepartment, colleagues from other agencies, foster carers and residentialworkers and health and education professionals. This will include an ability toremain aware of the roles and responsibilities of others and to promote apositive image of the division and department. Ability to chair a range ofstatutory, multidisciplinary meetings and to take appropriate notes and minuteswhen required. Skill in analysing complex and problematic situations andin formulating, implementing and reviewing, alongside service users,appropriate assessment and intervention programmes. Skill in communicatingclearly orally and in writing, including an ability to maintain concise caserecords including Looked After Children documentation and to produce reportsfor case conferences, courts and other bodies. Ability to manage workingtime effectively in order to meet both professional priorities andadministrative requirements. Ability to think creativelyin meeting children's and families' needs, using family and community networks,voluntary sector and other external resources and provision where appropriate. Ability to contribute tothe overall development of the team e.g.: making presentations and leadingdiscussion in areas of professional practice; identifying opportunities formeeting need more effectively; promoting an appropriate and professionalclimate. Ability to devise andimplement quality assurance systems for the team. Demonstrate appropriate understanding, knowledgeand skills in valuing diversity KNOWLEDGEComprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as new assessment framework. Knowledge of the range of services, which are available to children and families, and of the organisational framework within which they are provided. Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 29, 2024
Full time
QSW Team Manager Referral & Assessment Your new role This role is within the Referral and Assessment Service. The Referral and Assessment Teams receive all new referrals from the Bromley MASH and undertake Child and Family assessments to determine how best children's needs can be met. There are 6 teams, each consisting of a team manager and 5 social workers. The teams go onto duty for one week every 6 weeks and during their duty week, social workers will receive new allocations. Referral and Assessment Team Managers oversee/manage approximately 50 families at any given time. Bromley has made a huge investment in terms of staffing in order to ensure that social workers have lower caseloads. Referral and Assessment Social Workers will carry an average of 8 families. Social workers in the service are positive, motivated and feel that their current caseload allows them complete good social work interventions with families. As part of the Bromley Promise, there will be a dedicated two-week induction programme upon joining us. You will be working within smaller teams comprising of just five Social Workers/Senior Practitioners which are headed up by the Team Manager. Our senior managers are accessible, ensuring you have support when needed. You will have dedicated time set aside for quality and reflective 1-1 supervision with your manager. What you'll need to succeed SKILLS &ABILITIES Ability to work within aframework of legislation, guidance, divisional policies and procedures andaccountability to senior officers. Ability to relateeffectively to children, parents and carers, many of whom may be under stress. Ability to supervise,support and facilitate the work of more junior staff that are having to dealwith particularly difficult situations. Ability to work as a teammember and to form professional partnerships with other staff within theDepartment, colleagues from other agencies, foster carers and residentialworkers and health and education professionals. This will include an ability toremain aware of the roles and responsibilities of others and to promote apositive image of the division and department. Ability to chair a range ofstatutory, multidisciplinary meetings and to take appropriate notes and minuteswhen required. Skill in analysing complex and problematic situations andin formulating, implementing and reviewing, alongside service users,appropriate assessment and intervention programmes. Skill in communicatingclearly orally and in writing, including an ability to maintain concise caserecords including Looked After Children documentation and to produce reportsfor case conferences, courts and other bodies. Ability to manage workingtime effectively in order to meet both professional priorities andadministrative requirements. Ability to think creativelyin meeting children's and families' needs, using family and community networks,voluntary sector and other external resources and provision where appropriate. Ability to contribute tothe overall development of the team e.g.: making presentations and leadingdiscussion in areas of professional practice; identifying opportunities formeeting need more effectively; promoting an appropriate and professionalclimate. Ability to devise andimplement quality assurance systems for the team. Demonstrate appropriate understanding, knowledgeand skills in valuing diversity KNOWLEDGEComprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as new assessment framework. Knowledge of the range of services, which are available to children and families, and of the organisational framework within which they are provided. Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Social Care and Education Jobs Limited
Bristol, Somerset
Full Time, Permanent, Adult Team Leader / Senior Support Worker, job vacancy Bristol. Employer You will be working in a Supported Living Service for young adults with complex learning disabilities. This is an exciting time to be joining an organisation that is leading the way in providing Education, Support, and opportunities for Young People to flourish click apply for full job details
Mar 29, 2024
Full time
Full Time, Permanent, Adult Team Leader / Senior Support Worker, job vacancy Bristol. Employer You will be working in a Supported Living Service for young adults with complex learning disabilities. This is an exciting time to be joining an organisation that is leading the way in providing Education, Support, and opportunities for Young People to flourish click apply for full job details