Facilities Administrator Location: Birmingham, City Centre Salary: £22,000-25,000 FULL-TIME IN THE OFFICE BCR/OO/10951 Bell Cornwall Recruitment are pleased to present a new role for a Facilities Administrator. Our client is a full services prestigious law firm searching for a professional individual ready to join their administration team. Key responsibilities include but are not limited to: Carry out daily checklists to ensure the smooth running of the business Reporting and logging faulty equipment to the correct supplier Liaising with third-party suppliers and receive delivery when needed Assisting suppliers when needed to deal with year-end reports invoicing by taking meter readings Providing basic IT support when required Maintaining the stationary room by completing audits and ordering office supplies when needed Supporting the business administrator to produce monthly invoices Partake in quarterly health and safety risk assessments and see things through to completion Assisting the Business Administrator with biannual fire evacuation drills Preparing the annual health and safety pack Logging and documenting all health and safety activities for annual audits and invoices Completing training such as first aid and fire marshal courses when necessary Covering the reception desk when needed and manning the telephone Being the front of house for internal events and conferences The successful candidate: Excellent customer service skills to build relationships Has worked in a similar office environment Educated to GCSE level Minimum experience of 2 years administration Knowledge and experience of Microsoft Office including Excel and Word Great literacy and numeracy skills Ability to work independently and manage own workload Excellent time management skills to meet deadlines Ability to handle sensitive data with confidentiality If you are an experienced Facilities Administrator looking for your next successful position, this may be for you. Please apply now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 18, 2024
Full time
Facilities Administrator Location: Birmingham, City Centre Salary: £22,000-25,000 FULL-TIME IN THE OFFICE BCR/OO/10951 Bell Cornwall Recruitment are pleased to present a new role for a Facilities Administrator. Our client is a full services prestigious law firm searching for a professional individual ready to join their administration team. Key responsibilities include but are not limited to: Carry out daily checklists to ensure the smooth running of the business Reporting and logging faulty equipment to the correct supplier Liaising with third-party suppliers and receive delivery when needed Assisting suppliers when needed to deal with year-end reports invoicing by taking meter readings Providing basic IT support when required Maintaining the stationary room by completing audits and ordering office supplies when needed Supporting the business administrator to produce monthly invoices Partake in quarterly health and safety risk assessments and see things through to completion Assisting the Business Administrator with biannual fire evacuation drills Preparing the annual health and safety pack Logging and documenting all health and safety activities for annual audits and invoices Completing training such as first aid and fire marshal courses when necessary Covering the reception desk when needed and manning the telephone Being the front of house for internal events and conferences The successful candidate: Excellent customer service skills to build relationships Has worked in a similar office environment Educated to GCSE level Minimum experience of 2 years administration Knowledge and experience of Microsoft Office including Excel and Word Great literacy and numeracy skills Ability to work independently and manage own workload Excellent time management skills to meet deadlines Ability to handle sensitive data with confidentiality If you are an experienced Facilities Administrator looking for your next successful position, this may be for you. Please apply now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
About Sycamore Care: Sycamore Care is a leading provider of social care recruitment services. We cover both temporary and permanent staffing solutions, committed to connecting passionate professionals with fulfilling opportunities in the social care sector. Our mission is to make a positive impact on individuals' lives by ensuring they receive the highest standard of care. Job Description: Sycamore Care is currently seeking a dynamic and experienced recruitment representative with a background in both telephone sales and the social care industry. The ideal candidate will have a solid understanding of social care recruitment processes, demonstrating a passion for connecting candidates with the right opportunities. Responsibilities: Conduct outbound calls to potential clients, introducing Sycamore Care's services and understanding their recruitment needs. Collaborate with social care organisations to identify and source suitable candidates. Offer both temporary and permanent staffing solutions to meet clients' diverse requirements. Build and maintain strong relationships with clients and candidates, providing exceptional customer service. Stay informed about industry trends, regulations, and changes to ensure effective communication with clients. Meet and exceed sales targets through effective communication and negotiation skills. Requirements: Proven experience in telephone sales, with a successful track record of meeting or exceeding targets. Background in the social care industry and familiarity the recruitment processes. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to work independently and as part of a collaborative team. Knowledge of social care regulations and industry standards. Full Training will be provided for the correct candidate. Benefits: Competitive salary with performance-based incentives. Opportunities for professional development and advancement. Supportive and inclusive work environment. Health and wellness benefits. Great commission structure for new clients onboarded. How to Apply: If you are a results-driven individual with a passion for telephone sales and a background in social care, we want to hear from you! Please submit your resume and a cover letter. Sycamore Care is an equal opportunity employer and welcomes applicants from all backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Apr 18, 2024
Full time
About Sycamore Care: Sycamore Care is a leading provider of social care recruitment services. We cover both temporary and permanent staffing solutions, committed to connecting passionate professionals with fulfilling opportunities in the social care sector. Our mission is to make a positive impact on individuals' lives by ensuring they receive the highest standard of care. Job Description: Sycamore Care is currently seeking a dynamic and experienced recruitment representative with a background in both telephone sales and the social care industry. The ideal candidate will have a solid understanding of social care recruitment processes, demonstrating a passion for connecting candidates with the right opportunities. Responsibilities: Conduct outbound calls to potential clients, introducing Sycamore Care's services and understanding their recruitment needs. Collaborate with social care organisations to identify and source suitable candidates. Offer both temporary and permanent staffing solutions to meet clients' diverse requirements. Build and maintain strong relationships with clients and candidates, providing exceptional customer service. Stay informed about industry trends, regulations, and changes to ensure effective communication with clients. Meet and exceed sales targets through effective communication and negotiation skills. Requirements: Proven experience in telephone sales, with a successful track record of meeting or exceeding targets. Background in the social care industry and familiarity the recruitment processes. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to work independently and as part of a collaborative team. Knowledge of social care regulations and industry standards. Full Training will be provided for the correct candidate. Benefits: Competitive salary with performance-based incentives. Opportunities for professional development and advancement. Supportive and inclusive work environment. Health and wellness benefits. Great commission structure for new clients onboarded. How to Apply: If you are a results-driven individual with a passion for telephone sales and a background in social care, we want to hear from you! Please submit your resume and a cover letter. Sycamore Care is an equal opportunity employer and welcomes applicants from all backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Position: Senior Recruitment Consultant Earnings: £80k - £130k We are looking for an ambitious, motivated and experienced Senior Recruitment Consultant to join one of our UK operating Divisions and manage a long-standing, high volume and fast-paced IT/technology client. Reporting to the Recruitment Manager, the Senior Recruitment Consultant will work as part of a dynamic Recruitment team, building a client base within that Division, with responsibility for prospecting and account-managing new and possibly existing accounts. You will be required to develop relationships with client stakeholders at varying levels, including IT & Project Managers, HR/Procurement through to Executive Leadership and sell contract/interim recruitment services. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. We've been awarded: - UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) - UK's Best Public Sector Agency - The Queens Award for International Trade - Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover approaching £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment with highly successful teams working with some of the most diverse and interesting clients across multiple market sectors. We offer flexible working options, opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: The Senior Recruitment Consultant will: Build and manage an interim/contract consulting desk with the aim of building your own business unit within the Division Identify new business opportunities through utilising our strong network and market experience Have an active Client facing role, managing specific Key Accounts Ensure each recruitment assignment is delivered to budget and to Client expectation Effectively demonstrate "best practices" and promote brand awareness Communicate business pipeline to the Recruitment Manager Meet and exceed KPIs and revenue targets Personal Attributes: You will need to have a track-record of success within a recruitment environment (ideally IT but other categories will be strongly considered) and be able to demonstrate: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * A track record of providing outstanding customer care * Ability to grow and develop new accounts * Capability to work professionally as part of a vibrant, energetic recruitment team * Excellent communication and customer service skills. * Strong sales and negotiation skills. * The ability to work under pressure and meet targets. * Tenacity Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Apr 18, 2024
Full time
Position: Senior Recruitment Consultant Earnings: £80k - £130k We are looking for an ambitious, motivated and experienced Senior Recruitment Consultant to join one of our UK operating Divisions and manage a long-standing, high volume and fast-paced IT/technology client. Reporting to the Recruitment Manager, the Senior Recruitment Consultant will work as part of a dynamic Recruitment team, building a client base within that Division, with responsibility for prospecting and account-managing new and possibly existing accounts. You will be required to develop relationships with client stakeholders at varying levels, including IT & Project Managers, HR/Procurement through to Executive Leadership and sell contract/interim recruitment services. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. We've been awarded: - UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) - UK's Best Public Sector Agency - The Queens Award for International Trade - Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover approaching £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment with highly successful teams working with some of the most diverse and interesting clients across multiple market sectors. We offer flexible working options, opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: The Senior Recruitment Consultant will: Build and manage an interim/contract consulting desk with the aim of building your own business unit within the Division Identify new business opportunities through utilising our strong network and market experience Have an active Client facing role, managing specific Key Accounts Ensure each recruitment assignment is delivered to budget and to Client expectation Effectively demonstrate "best practices" and promote brand awareness Communicate business pipeline to the Recruitment Manager Meet and exceed KPIs and revenue targets Personal Attributes: You will need to have a track-record of success within a recruitment environment (ideally IT but other categories will be strongly considered) and be able to demonstrate: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * A track record of providing outstanding customer care * Ability to grow and develop new accounts * Capability to work professionally as part of a vibrant, energetic recruitment team * Excellent communication and customer service skills. * Strong sales and negotiation skills. * The ability to work under pressure and meet targets. * Tenacity Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
We are currently recruiting for an experienced Car Sales Executive for our clients main dealer sites in the South East Kent, Surrey, Sussex and South London areas. This opportunity is with a well-established site selling a reputable brand. The role entails working closely with customers to find their needs, deliver excellent customer service, helping in any way needed and making sure they look at all options whether its additional products, finance or car options. You must be an experienced Car Sales Executive with a presentable and confident manner. We offer a very busy main dealer site with realistic high earning potential and career progression opportunities. Therefore we are looking for a driven, solid and proven Sales Executive who has the passion to sell big numbers and deliver high levels of customer service. It is essential you have experience working within a Car Sales Department within a main dealership. Whether you have New or Used, prestige, volume or premium please get in touch I have many positions across the UK Smart Step Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites. Smart Step Recruitment Ltd 2024. All Rights Reserved
Apr 18, 2024
Full time
We are currently recruiting for an experienced Car Sales Executive for our clients main dealer sites in the South East Kent, Surrey, Sussex and South London areas. This opportunity is with a well-established site selling a reputable brand. The role entails working closely with customers to find their needs, deliver excellent customer service, helping in any way needed and making sure they look at all options whether its additional products, finance or car options. You must be an experienced Car Sales Executive with a presentable and confident manner. We offer a very busy main dealer site with realistic high earning potential and career progression opportunities. Therefore we are looking for a driven, solid and proven Sales Executive who has the passion to sell big numbers and deliver high levels of customer service. It is essential you have experience working within a Car Sales Department within a main dealership. Whether you have New or Used, prestige, volume or premium please get in touch I have many positions across the UK Smart Step Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites. Smart Step Recruitment Ltd 2024. All Rights Reserved
Payments Sales Director / Sales Executive - Tier 1 Provider (Fully remote - North West England) One of our clients, a Tier 1 global provider of payments solutions, is looking to hire an experienced payments sales director / sales executive for a fully remote role in the North West (between Carlisle and Preston) They are looking for: Field Sales / Business Development professional Experience selling ca click apply for full job details
Apr 17, 2024
Full time
Payments Sales Director / Sales Executive - Tier 1 Provider (Fully remote - North West England) One of our clients, a Tier 1 global provider of payments solutions, is looking to hire an experienced payments sales director / sales executive for a fully remote role in the North West (between Carlisle and Preston) They are looking for: Field Sales / Business Development professional Experience selling ca click apply for full job details
Job Title: Sales Advisor Location: Stockport Salary: £24,250 plus commission Job Type: Full Time, permanent About Us: Hello. We're AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport and Sligo and can offer strong development opportunities/career paths for individuals looking to join us. About the Role: Are you passionate about delivering a great Customer journey? Well, you're in great hands. Join us in working for a leading Broadband provider who delivers exceptional customer service every day! We offer a comprehensive training programme when you join us, so you'll have all the tools you need going into your role and the support thereafter to maintain + exceed it! Better yet, once you've developed in the role, there's a great opportunity for you to progress onto different campaigns to progress your skill set and earn more commission. Here's more of an insight into what you can expect day to day: Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling Building rapport with your customers on the phone to maximise opportunities Engage customers in genuine, enjoyable conversations to understand their needs Through effective questioning, you will be able to understand customer needs to be able to deliver great service Update databases with customer details and your activity About You: This position is open to all! Whether you're experienced, looking for a new venture or you're looking to kick start your career, all we ask is that you bring you're A-game! We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed. If the below sounds like you, hit the apply button today to begin your journey with AT Management. Driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment Result orientated and have a determined attitude to achieve your KPIs IT literate Possess excellent interpersonal and communication skills Committed and resilient Keen to learn and develop The ability to work as part of a team supporting colleagues where necessary Commitment to excellence We are a Disability Confident Committed Employer as well as a recognised Menopause Workplace Employer. Due to the high volume of applications, we get, we may close this advert before the closing date. Benefits: 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Executive, Lead Generation Specialist, Business Development Executive, Sales Advisor, Sales, External Sales, Sales Person, Telesales, Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Sales Assistant, Sales Support, Customer Service Agent, BDM, Lead Development Executive, Account Management, Lead Generation will also be considered for this role.
Apr 17, 2024
Full time
Job Title: Sales Advisor Location: Stockport Salary: £24,250 plus commission Job Type: Full Time, permanent About Us: Hello. We're AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport and Sligo and can offer strong development opportunities/career paths for individuals looking to join us. About the Role: Are you passionate about delivering a great Customer journey? Well, you're in great hands. Join us in working for a leading Broadband provider who delivers exceptional customer service every day! We offer a comprehensive training programme when you join us, so you'll have all the tools you need going into your role and the support thereafter to maintain + exceed it! Better yet, once you've developed in the role, there's a great opportunity for you to progress onto different campaigns to progress your skill set and earn more commission. Here's more of an insight into what you can expect day to day: Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling Building rapport with your customers on the phone to maximise opportunities Engage customers in genuine, enjoyable conversations to understand their needs Through effective questioning, you will be able to understand customer needs to be able to deliver great service Update databases with customer details and your activity About You: This position is open to all! Whether you're experienced, looking for a new venture or you're looking to kick start your career, all we ask is that you bring you're A-game! We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed. If the below sounds like you, hit the apply button today to begin your journey with AT Management. Driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment Result orientated and have a determined attitude to achieve your KPIs IT literate Possess excellent interpersonal and communication skills Committed and resilient Keen to learn and develop The ability to work as part of a team supporting colleagues where necessary Commitment to excellence We are a Disability Confident Committed Employer as well as a recognised Menopause Workplace Employer. Due to the high volume of applications, we get, we may close this advert before the closing date. Benefits: 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Executive, Lead Generation Specialist, Business Development Executive, Sales Advisor, Sales, External Sales, Sales Person, Telesales, Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Sales Assistant, Sales Support, Customer Service Agent, BDM, Lead Development Executive, Account Management, Lead Generation will also be considered for this role.
Salary: £Highly Competitive Executive Package Our Client is a leading and award-winning London printing company who are looking to appoint a highly experienced Operations Director This is a rarely available opportunity for a target-driven high calibre Operations Director to join the Board and an opportunity to be part of a senior management team developing and implementing the future strategy for this successful business. They are looking for a strategic thinker who will formulate and implement manufacturing programmes that improve their competitive position and profitability, and who will make a valuable contribution to wider board discussions. You will manage and coordinate typesetting, print production and mailing operations from within a state of the art factory in London, adopting best practices and initiating processes and new technologies which minimise costs through effective utilisation of manpower, equipment, facilities and materials. A strong commercial acumen and financial understanding will be essential. As Operations Director, your role will be to maintain the highest level of customer satisfaction while maximising efficiency. Managing a large team of manufacturing staff will be a key part of this role, and therefore they are looking for someone who can command authority and gain respect from colleagues. Candidates must come from, and show, a real passion for the industry, and be able to impress with their knowledge of relevant technologies. Successful candidates will be highly ambitious, exhibit a confident ability to manage change, and have a hunger to play a broad part in our Client's long-term success. An excellent rewards package commensurate with contribution, including equity for the exceptional candidate. Core competencies: This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 17, 2024
Full time
Salary: £Highly Competitive Executive Package Our Client is a leading and award-winning London printing company who are looking to appoint a highly experienced Operations Director This is a rarely available opportunity for a target-driven high calibre Operations Director to join the Board and an opportunity to be part of a senior management team developing and implementing the future strategy for this successful business. They are looking for a strategic thinker who will formulate and implement manufacturing programmes that improve their competitive position and profitability, and who will make a valuable contribution to wider board discussions. You will manage and coordinate typesetting, print production and mailing operations from within a state of the art factory in London, adopting best practices and initiating processes and new technologies which minimise costs through effective utilisation of manpower, equipment, facilities and materials. A strong commercial acumen and financial understanding will be essential. As Operations Director, your role will be to maintain the highest level of customer satisfaction while maximising efficiency. Managing a large team of manufacturing staff will be a key part of this role, and therefore they are looking for someone who can command authority and gain respect from colleagues. Candidates must come from, and show, a real passion for the industry, and be able to impress with their knowledge of relevant technologies. Successful candidates will be highly ambitious, exhibit a confident ability to manage change, and have a hunger to play a broad part in our Client's long-term success. An excellent rewards package commensurate with contribution, including equity for the exceptional candidate. Core competencies: This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 17, 2024
Full time
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
What you'll do as a Business Development Executive: The role of a Business Development Executive Gartner is to focus on net new business, this is a full cycle sales role with ownership from prospect to close. Gartner currently has over $5.5bn in revenue in 2024, with a total addressable market of circa $20bn. Our Business Development Executives are at the forefront of capturing our total addressable market. Business Development Executives will be given a territory of circa 200 Large Enterprise prospects, these may be completely new prospects with no existing spend, or, could be clients within other Gartner areas. As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through contract expansion, introducing new services and products. Clients of the large enterprise sales team have $1B+ in annual revenue and include 77% of the Global 500. Identify and drive new business opportunities with new-to-Gartner organisations across EMEA, targeting Large Enterprise C-level stakeholders. Convert viable prospects into active Gartner clients (members), owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Continually build an encouraging pipeline of relevant opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility delivering circa £500k per annum of new logo revenue across your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis. What You'll Need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment. Proven track record meeting and exceeding sales targets in a business development / new business environment. Experience selling to and/or influencing C-Level Executives. Proven ability to precisely manage and forecast a complex sales process. Willingness to conduct EMEA wide travel. What You'll Get: Competitive salary, generous paid time off policy, charity match program, Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP) and more! Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:86295 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Apr 17, 2024
Full time
What you'll do as a Business Development Executive: The role of a Business Development Executive Gartner is to focus on net new business, this is a full cycle sales role with ownership from prospect to close. Gartner currently has over $5.5bn in revenue in 2024, with a total addressable market of circa $20bn. Our Business Development Executives are at the forefront of capturing our total addressable market. Business Development Executives will be given a territory of circa 200 Large Enterprise prospects, these may be completely new prospects with no existing spend, or, could be clients within other Gartner areas. As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through contract expansion, introducing new services and products. Clients of the large enterprise sales team have $1B+ in annual revenue and include 77% of the Global 500. Identify and drive new business opportunities with new-to-Gartner organisations across EMEA, targeting Large Enterprise C-level stakeholders. Convert viable prospects into active Gartner clients (members), owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Continually build an encouraging pipeline of relevant opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility delivering circa £500k per annum of new logo revenue across your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis. What You'll Need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment. Proven track record meeting and exceeding sales targets in a business development / new business environment. Experience selling to and/or influencing C-Level Executives. Proven ability to precisely manage and forecast a complex sales process. Willingness to conduct EMEA wide travel. What You'll Get: Competitive salary, generous paid time off policy, charity match program, Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP) and more! Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:86295 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Store Manager - Charity Retailer - New Store Opening Blandford Forum, Dorset Salary 23,985 per annum plus great benefits including generous allowances for holiday healthcare, pension and life assurance Full Time 37.5 per week Are you an experienced commercial retail manager? Do you want to work in a role where you get to run your own store, inspire a team of staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so, my client has a fantastic opportunity at their new Blandford Forum store. Operating within a fast-paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of the charity within the local community. Key Responsibilities: To achieve / exceed all income and operational targets, using all resources and time available to maximum profit. To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures and use of the Gift Aid application. To maximise profit from new goods through effective stock control, visual merchandising and sales opportunities. To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations. To manage the pricing of goods to achieve a high sell through rate, whilst maximising income from donated goods. To utilise sales reports and information to manage, merchandise and display goods in the store floor space to maximum sales potential. To provide training, development and performance management of any store assistants within the charities policies and procedures. To actively attract, recruit, train and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business. Skills and experience required: Solid retail management experience working to sales and other targets including KPI's Experience of recruiting and managing a volunteer team would be advantageous Committed to going above and beyond when it comes to customer service Self-motivation and determination to be successful Highly commercial and sales driven Strong people leader, motivational and inspirational in your approach. Benefits: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is a fantastic opportunity for an experienced and driven Assistant Shop/Assistant Store Manager/Store Manager/Shop Manager to work with a dynamic and growing retail charity who really value their people. If you feel this role would be ideal for you then please apply today with a copy of your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Apr 17, 2024
Full time
Store Manager - Charity Retailer - New Store Opening Blandford Forum, Dorset Salary 23,985 per annum plus great benefits including generous allowances for holiday healthcare, pension and life assurance Full Time 37.5 per week Are you an experienced commercial retail manager? Do you want to work in a role where you get to run your own store, inspire a team of staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so, my client has a fantastic opportunity at their new Blandford Forum store. Operating within a fast-paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of the charity within the local community. Key Responsibilities: To achieve / exceed all income and operational targets, using all resources and time available to maximum profit. To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures and use of the Gift Aid application. To maximise profit from new goods through effective stock control, visual merchandising and sales opportunities. To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations. To manage the pricing of goods to achieve a high sell through rate, whilst maximising income from donated goods. To utilise sales reports and information to manage, merchandise and display goods in the store floor space to maximum sales potential. To provide training, development and performance management of any store assistants within the charities policies and procedures. To actively attract, recruit, train and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business. Skills and experience required: Solid retail management experience working to sales and other targets including KPI's Experience of recruiting and managing a volunteer team would be advantageous Committed to going above and beyond when it comes to customer service Self-motivation and determination to be successful Highly commercial and sales driven Strong people leader, motivational and inspirational in your approach. Benefits: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is a fantastic opportunity for an experienced and driven Assistant Shop/Assistant Store Manager/Store Manager/Shop Manager to work with a dynamic and growing retail charity who really value their people. If you feel this role would be ideal for you then please apply today with a copy of your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Job Title : Experienced SaaS Customer Success Manager Location: Solihull Salary: £30,000 - £35,000, depending upon experience Job Type: Permanent, Full-time Sales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth. The Role: This is not a remote role, must be able to commute to Solihull weekly. The Customer Success Manager (CSM) oversees current customers with the goal of keeping high adoption, renewing contracts and upselling. The CSM should be proactively working on establishing ways the client can increase their utilisation within the tool. The CSM will have an existing diverse customer portfolio to manage, develop and expand. You will be the main point of contact, ensuring customers see the value of using our software and are using it effectively to maximise customer contract renewals and upselling opportunities. Key Result Areas: Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations Identifies issues that could impact satisfaction for the customer to ensure a healthy relationship when time for renewal Manages all notes and updates in the CRM for all customers to provide visibility throughout the company Implements sales-i best practices with the client to ensure optimal utilisation of the tool Leverages customer relationships as needed for prospect references Controls communication to keep customers informed of process and procedural changes Implements internal initiatives to continue to drive efficiencies within the Customer Success team Key Responsibilities and Accountabilities: Establish and manage a relationship with a cadence of communication for a book of customers. Renew expiring customer contracts to avoid churn. Proactively consult and oversee customers sales-i activity to recommend training and enablement best practices. Lead upselling with training and additional offerings where available. The Candidate: Saas experience is a must 3+ years in a customer-facing Account Management or Customer Success role, within a B2B company (SaaS experience essential) Presentation skills - well-articulated when speaking to groups In-depth knowledge of the sales process and customer behaviour Great at self-assessment Ability to adjust your approach to each customer Problem solving. Computer Skills Excellent written and spoken communications Ability to learn new software systems Basic math reasoning Solution oriented Behaviours: - Demonstrated leadership ability, confidence and senior presence - ability to motivate staff - Respect for others - Customer care - Driven to achieve goals. Lead by example - Flexibility - able to lead effectively within an environment of ambiguity - Attention to detail - Gently assertive - Team working - collaborative, able to work effectively as part of a team whilst encouraging and fostering teamwork; open to others' ideas and input - Influencing - high level of interpersonal skills, demonstrable ability to present ideas and take people with them - Flexible, adaptable and pragmatic - able to lead effectively within an environment of ambiguity. Time management - to achieve goals/standards Benefits: - 25 days annual leave each year - We are small to medium sized company, offering great career potential and new learning capability. - Cycle/Tech scheme - provided through cycle scheme - Pension & Health Cash Plan - Impressive workspace, offering spacious offices, centrally based, close to motorway networks and train/bus stations - Excellent working environment, with fantastic career opportunities within a growing company - Social activities and events Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Customer Success Manager, Customer Success Executive, Customer Excellence Manager, Client Support, Customer Services Manager, Customer Services Executive, Customer Success Consultant, Experienced Customer Services Manager and Experiences Customer Services Executive may be considered for this role.
Apr 17, 2024
Full time
Job Title : Experienced SaaS Customer Success Manager Location: Solihull Salary: £30,000 - £35,000, depending upon experience Job Type: Permanent, Full-time Sales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth. The Role: This is not a remote role, must be able to commute to Solihull weekly. The Customer Success Manager (CSM) oversees current customers with the goal of keeping high adoption, renewing contracts and upselling. The CSM should be proactively working on establishing ways the client can increase their utilisation within the tool. The CSM will have an existing diverse customer portfolio to manage, develop and expand. You will be the main point of contact, ensuring customers see the value of using our software and are using it effectively to maximise customer contract renewals and upselling opportunities. Key Result Areas: Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations Identifies issues that could impact satisfaction for the customer to ensure a healthy relationship when time for renewal Manages all notes and updates in the CRM for all customers to provide visibility throughout the company Implements sales-i best practices with the client to ensure optimal utilisation of the tool Leverages customer relationships as needed for prospect references Controls communication to keep customers informed of process and procedural changes Implements internal initiatives to continue to drive efficiencies within the Customer Success team Key Responsibilities and Accountabilities: Establish and manage a relationship with a cadence of communication for a book of customers. Renew expiring customer contracts to avoid churn. Proactively consult and oversee customers sales-i activity to recommend training and enablement best practices. Lead upselling with training and additional offerings where available. The Candidate: Saas experience is a must 3+ years in a customer-facing Account Management or Customer Success role, within a B2B company (SaaS experience essential) Presentation skills - well-articulated when speaking to groups In-depth knowledge of the sales process and customer behaviour Great at self-assessment Ability to adjust your approach to each customer Problem solving. Computer Skills Excellent written and spoken communications Ability to learn new software systems Basic math reasoning Solution oriented Behaviours: - Demonstrated leadership ability, confidence and senior presence - ability to motivate staff - Respect for others - Customer care - Driven to achieve goals. Lead by example - Flexibility - able to lead effectively within an environment of ambiguity - Attention to detail - Gently assertive - Team working - collaborative, able to work effectively as part of a team whilst encouraging and fostering teamwork; open to others' ideas and input - Influencing - high level of interpersonal skills, demonstrable ability to present ideas and take people with them - Flexible, adaptable and pragmatic - able to lead effectively within an environment of ambiguity. Time management - to achieve goals/standards Benefits: - 25 days annual leave each year - We are small to medium sized company, offering great career potential and new learning capability. - Cycle/Tech scheme - provided through cycle scheme - Pension & Health Cash Plan - Impressive workspace, offering spacious offices, centrally based, close to motorway networks and train/bus stations - Excellent working environment, with fantastic career opportunities within a growing company - Social activities and events Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Customer Success Manager, Customer Success Executive, Customer Excellence Manager, Client Support, Customer Services Manager, Customer Services Executive, Customer Success Consultant, Experienced Customer Services Manager and Experiences Customer Services Executive may be considered for this role.
Sales Administrator £26,000 - £27,500 Leatherhead Permanent/Full Time Working Hours: Monday to Friday 08:30 to 17:00 Our Main Dealer client are looking for an experienced Vehicle Sales Administrator to join their team based in Leatherhead. This is an exciting and challenging opportunity to provide administrative support to the sales team and Management within the dealership. If you have a stable career history as a Sales Administrator and hold outstanding communication and interpersonal skills - this could be for you! Duties and Responsibilities: Concentrating on new and used cars for this dealership; Stock control; Vehicle taxation/registration; Invoicing; General administration duties for the team of Sales Executives Your Background and Skill: Proven experience as a Sales Administrator within the motor trade. Ability to deliver exemplary levels of customer service. Ability to work well within a team. Excellent communication skills. You must be enthusiastic, friendly and helpful at all times and in return you will be working for a very highly respected group and brand with excellent prospects and security. For further details on this Sales Administrator role and other jobs in the motor trade please submit your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.
Apr 17, 2024
Full time
Sales Administrator £26,000 - £27,500 Leatherhead Permanent/Full Time Working Hours: Monday to Friday 08:30 to 17:00 Our Main Dealer client are looking for an experienced Vehicle Sales Administrator to join their team based in Leatherhead. This is an exciting and challenging opportunity to provide administrative support to the sales team and Management within the dealership. If you have a stable career history as a Sales Administrator and hold outstanding communication and interpersonal skills - this could be for you! Duties and Responsibilities: Concentrating on new and used cars for this dealership; Stock control; Vehicle taxation/registration; Invoicing; General administration duties for the team of Sales Executives Your Background and Skill: Proven experience as a Sales Administrator within the motor trade. Ability to deliver exemplary levels of customer service. Ability to work well within a team. Excellent communication skills. You must be enthusiastic, friendly and helpful at all times and in return you will be working for a very highly respected group and brand with excellent prospects and security. For further details on this Sales Administrator role and other jobs in the motor trade please submit your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.
Fleet Controller - Automotive Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance ? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email? The company & culture: The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities. C (£35k) Competitive + Hybrid working week + Training + Pension Location: Milton Keynes, Northamptonshire, Bedfordshire Some k ey points we need . Here are some of the key personal attributes we are looking for . Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service . Clear & concise communication skills, written and face to face. Smart in appearance with an optimistic and enthusiastic personality. Technical skills / understanding of automotive repairs & service. Ability to work alone. Team player able to integrate into a small friendly team. Fully PC literate competently covering Microsoft applications. Excellent and polite telephone manner. High work ethic with a passion for completing tasks and multi-tasking. Do you want to enjoy career stability & growth in a great working culture? The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday - Friday. If you think you have what we need: Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / . JOB REF: 4066GSD - Fleet Controller - Automotive Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit
Apr 16, 2024
Full time
Fleet Controller - Automotive Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance ? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email? The company & culture: The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities. C (£35k) Competitive + Hybrid working week + Training + Pension Location: Milton Keynes, Northamptonshire, Bedfordshire Some k ey points we need . Here are some of the key personal attributes we are looking for . Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service . Clear & concise communication skills, written and face to face. Smart in appearance with an optimistic and enthusiastic personality. Technical skills / understanding of automotive repairs & service. Ability to work alone. Team player able to integrate into a small friendly team. Fully PC literate competently covering Microsoft applications. Excellent and polite telephone manner. High work ethic with a passion for completing tasks and multi-tasking. Do you want to enjoy career stability & growth in a great working culture? The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday - Friday. If you think you have what we need: Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / . JOB REF: 4066GSD - Fleet Controller - Automotive Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit
A leading law firm are seeking an experienced Residential Property Solicitor, Legal Executive or Licensed Conveyancer to join their busy offices in East Grinstead. You will join a small, friendly team with extensive support, guidance and ongoing training and development. The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will be responsible for a varied case load which will include: Leasehold Newbuilds Shared ownership Land transactions Sales and purchases of leasehold and freehold premises The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will offer the following skill set/background: Be qualified (Solicitor, Legal Executive or Licensed Conveyancer) with ideally 2-3 PQE Have the ability to explain complex legal matters to clients Have excellent communication skills - being able to forge professional relationships with clients, estate agents and other interested parties Have experience of working to billing targets Be a keen relationship builder Ideally have experience of networking/business development The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will be offered a market-led salary together with generous holiday allowance, 5% pension contributions, EAP and multiple social events throughout the year. You will receive excellent administrative support and have access to modern CMS. This is the firm who recognise and reward their staff well for their hard work and results. You are guaranteed a superb career with this company, with ongoing learning and development available.
Apr 16, 2024
Full time
A leading law firm are seeking an experienced Residential Property Solicitor, Legal Executive or Licensed Conveyancer to join their busy offices in East Grinstead. You will join a small, friendly team with extensive support, guidance and ongoing training and development. The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will be responsible for a varied case load which will include: Leasehold Newbuilds Shared ownership Land transactions Sales and purchases of leasehold and freehold premises The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will offer the following skill set/background: Be qualified (Solicitor, Legal Executive or Licensed Conveyancer) with ideally 2-3 PQE Have the ability to explain complex legal matters to clients Have excellent communication skills - being able to forge professional relationships with clients, estate agents and other interested parties Have experience of working to billing targets Be a keen relationship builder Ideally have experience of networking/business development The successful Residential Property Solicitor, Legal Executive or Licensed Conveyancer will be offered a market-led salary together with generous holiday allowance, 5% pension contributions, EAP and multiple social events throughout the year. You will receive excellent administrative support and have access to modern CMS. This is the firm who recognise and reward their staff well for their hard work and results. You are guaranteed a superb career with this company, with ongoing learning and development available.
About Our Client Our client is a fast growing, international business operating in the sustainability sector. They support their clients with their end-to-end decarbonisation journey utilising a variety of solutions. They are continuing their UK growth and looking for an experienced Business Developer to join their London based team. Job Description Develop and implement strategic business plans to facilitate company growth. Identify and pursue new business opportunities across Carbon Credits and Renewable Energy Certificates. Build and maintain relationships with key clients and industry stakeholders. Monitor market trends and competitors to identify opportunities and key issues. Work closely with other department directors to ensure company objectives are met. Provide accurate sales forecasts and reports to the executive team. Ensure all business activities comply with relevant laws, regulations and ethical standards. The Successful Applicant A successful Business Development Director should have: Proven experience in a similar role within the energy & sustainability sector. A real interest and passion for the green sector would be advantageous. Excellent negotiation and relationship building skills. A strategic mindset with a focus on long-term growth and profitability. An entrepreneurial mindset that is looking to join a relatively new player in the space with ambitious growth plans. What's on Offer A competitive salary package with a range of £85,000 - £100,000 per annum. An uncapped Bonus structure and benefits package. An inclusive and collaborative company culture that values innovation and sustainability. Opportunities for career progression and professional development. We encourage all interested candidates who are ready to drive their career to the next level to apply for this exciting opportunity.
Apr 16, 2024
Full time
About Our Client Our client is a fast growing, international business operating in the sustainability sector. They support their clients with their end-to-end decarbonisation journey utilising a variety of solutions. They are continuing their UK growth and looking for an experienced Business Developer to join their London based team. Job Description Develop and implement strategic business plans to facilitate company growth. Identify and pursue new business opportunities across Carbon Credits and Renewable Energy Certificates. Build and maintain relationships with key clients and industry stakeholders. Monitor market trends and competitors to identify opportunities and key issues. Work closely with other department directors to ensure company objectives are met. Provide accurate sales forecasts and reports to the executive team. Ensure all business activities comply with relevant laws, regulations and ethical standards. The Successful Applicant A successful Business Development Director should have: Proven experience in a similar role within the energy & sustainability sector. A real interest and passion for the green sector would be advantageous. Excellent negotiation and relationship building skills. A strategic mindset with a focus on long-term growth and profitability. An entrepreneurial mindset that is looking to join a relatively new player in the space with ambitious growth plans. What's on Offer A competitive salary package with a range of £85,000 - £100,000 per annum. An uncapped Bonus structure and benefits package. An inclusive and collaborative company culture that values innovation and sustainability. Opportunities for career progression and professional development. We encourage all interested candidates who are ready to drive their career to the next level to apply for this exciting opportunity.
Sytner Group are excited to offer Permanent New Car Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it s crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role West London Audi has an exciting opportunity for an experienced automotive industry Sales Executive to join a high-performing team, with an abundance of Sales leads and outstanding prospects As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £57,000 , and also be able to receive an additional bonus if the annual target has been exceeded. You will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 16, 2024
Full time
Sytner Group are excited to offer Permanent New Car Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it s crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role West London Audi has an exciting opportunity for an experienced automotive industry Sales Executive to join a high-performing team, with an abundance of Sales leads and outstanding prospects As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £57,000 , and also be able to receive an additional bonus if the annual target has been exceeded. You will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 16, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. About the role Due to the growth of HL's Finance function, we have a rewarding opportunity for an experienced Head of Finance - Client, who will be the Finance Business Partner to Commercial leadership. The successful candidate will partner with HL leadership to create and deliver ambitious product and channel financial plans that deliver high quality growth, and good client and colleague outcomes. You will also deliver insightful forward looking financial management information that ensures plan delivery, managing both risk and opportunity. What you'll be doing A Finance Business Partner to C-Suite Commercial leadership Lead a small team of qualified accountants and treasury professionals Co-Author three Year Plan (3YP) and Budget with C-Suite leadership, spanning all lines of business, sales channels, and multiple entities Deliver the Budget, ensuring risks and opportunities are proactively mitigated / acted upon, in relation to both internal and external developments Income Statement & Balance Sheet responsibility, spanning both Underlying & Strategic investment Accountable for optimising Treasury strategy, including balancing client outcomes with commercial outcomes, and the optimal placement of client cash c.£12bn of assets Champion our 'Save to Invest' strategy and the pursuit of efficiency; ensure that all growth is profitable, and the delivery of positive operating leverage. Ensure all resource is allocated for best return, and always aligned with the overall HL plan Constantly improve management information to drive decision making, ensuring 'so what' in all outputs, balancing looking backwards (25%) and the forwards view (75%) Review, challenge, and recommend to the ELT high quality plans and forecasts. Ensure financial projections are underpinned with commercial plans Drive investment cases to improve our proposition, pricing, client and colleague incentive structure, OD optimisation and so on to deliver our HL OKRs and 3YP Initiate and sponsor value add analysis, working right across the business and leadership teams. Ensure alignment with Consumer Duty framework and our Assessment of Value obligations. Be a balanced voice of the client, colleague, and shareholder Own finance risk and controls maturity for Commercial & Product functions. Risks are identified and registered, and remediation plans put in to place & delivered Seek out market share opportunities by leveraging competitor analysis and benchmarking Build deep understand our products and services, our clients, and their journeys Evolve our processes and ways of working to drive continuous improvement and efficiency About you A qualified accountant (ACCA, CIMA, CIPFA, ACA) with significant post qualification experience ideally gained within a digitally led financial services organisation Proven experience in a Commercial finance role in a leadership role, working with multiple key stakeholders Ability to understand the strategic business goals of an organisation, with the ability to 'look beyond the numbers' and understand the wider business context Excellent analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Strong track record in influencing decision making within a business and driving business performance Ability to work flexibly with conflicting demands so that work is scheduled to meet changing priorities and deadlines. Ability to plan and organise own workload effectively and get things done Experienced in developing a team and building capability Ability to work cross functionally, with strong reporting acumen and in-depth knowledge of financial regulations Strong attention to detail and ability to identify and resolve issues proactively Experience of working at an Executive level in terms of report writing and presentations Strong financial modelling and analytical capabilities, with advanced Excel skills Exceptional communication and presentation skills with the ability to influence and collaborate effectively across all levels of the organisation Proactive, results-oriented, and commercial mindset with the ability to thrive in a fast paced, high growth environment A clear and logical approach to problem solving with the ability to interpret both financial and non-financial impacts of commercial decisions. Interview process The selection process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the next stage, there will be an online psychometric assessment and a presentation to prepare and deliver. Working Schedule We are looking for an experienced Head of Finance - Client to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year Flexible working options available, including hybrid working Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers Depending on role level up to 30 days depending on role level & increasing with length of service We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 16, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. About the role Due to the growth of HL's Finance function, we have a rewarding opportunity for an experienced Head of Finance - Client, who will be the Finance Business Partner to Commercial leadership. The successful candidate will partner with HL leadership to create and deliver ambitious product and channel financial plans that deliver high quality growth, and good client and colleague outcomes. You will also deliver insightful forward looking financial management information that ensures plan delivery, managing both risk and opportunity. What you'll be doing A Finance Business Partner to C-Suite Commercial leadership Lead a small team of qualified accountants and treasury professionals Co-Author three Year Plan (3YP) and Budget with C-Suite leadership, spanning all lines of business, sales channels, and multiple entities Deliver the Budget, ensuring risks and opportunities are proactively mitigated / acted upon, in relation to both internal and external developments Income Statement & Balance Sheet responsibility, spanning both Underlying & Strategic investment Accountable for optimising Treasury strategy, including balancing client outcomes with commercial outcomes, and the optimal placement of client cash c.£12bn of assets Champion our 'Save to Invest' strategy and the pursuit of efficiency; ensure that all growth is profitable, and the delivery of positive operating leverage. Ensure all resource is allocated for best return, and always aligned with the overall HL plan Constantly improve management information to drive decision making, ensuring 'so what' in all outputs, balancing looking backwards (25%) and the forwards view (75%) Review, challenge, and recommend to the ELT high quality plans and forecasts. Ensure financial projections are underpinned with commercial plans Drive investment cases to improve our proposition, pricing, client and colleague incentive structure, OD optimisation and so on to deliver our HL OKRs and 3YP Initiate and sponsor value add analysis, working right across the business and leadership teams. Ensure alignment with Consumer Duty framework and our Assessment of Value obligations. Be a balanced voice of the client, colleague, and shareholder Own finance risk and controls maturity for Commercial & Product functions. Risks are identified and registered, and remediation plans put in to place & delivered Seek out market share opportunities by leveraging competitor analysis and benchmarking Build deep understand our products and services, our clients, and their journeys Evolve our processes and ways of working to drive continuous improvement and efficiency About you A qualified accountant (ACCA, CIMA, CIPFA, ACA) with significant post qualification experience ideally gained within a digitally led financial services organisation Proven experience in a Commercial finance role in a leadership role, working with multiple key stakeholders Ability to understand the strategic business goals of an organisation, with the ability to 'look beyond the numbers' and understand the wider business context Excellent analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Strong track record in influencing decision making within a business and driving business performance Ability to work flexibly with conflicting demands so that work is scheduled to meet changing priorities and deadlines. Ability to plan and organise own workload effectively and get things done Experienced in developing a team and building capability Ability to work cross functionally, with strong reporting acumen and in-depth knowledge of financial regulations Strong attention to detail and ability to identify and resolve issues proactively Experience of working at an Executive level in terms of report writing and presentations Strong financial modelling and analytical capabilities, with advanced Excel skills Exceptional communication and presentation skills with the ability to influence and collaborate effectively across all levels of the organisation Proactive, results-oriented, and commercial mindset with the ability to thrive in a fast paced, high growth environment A clear and logical approach to problem solving with the ability to interpret both financial and non-financial impacts of commercial decisions. Interview process The selection process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the next stage, there will be an online psychometric assessment and a presentation to prepare and deliver. Working Schedule We are looking for an experienced Head of Finance - Client to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year Flexible working options available, including hybrid working Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers Depending on role level up to 30 days depending on role level & increasing with length of service We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 16, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: We are currently seeking a dynamic and experienced individual to fill the role of Head of Sales in Scotland. This pivotal position requires a proven leader with a strong track record in driving sales growth and managing teams in demanding environments. As the Head of Sales, you will be responsible for navigating complex market landscapes, developing strategic initiatives, and leading our sales team to achieve ambitious targets. If you possess the leadership skills and expertise necessary to thrive in this challenging role, we invite you to apply and join us in shaping the future of our sales operations. Job Description: Major Job Functions: Lead the area (regional) sales team in both capital equipment and aftermarket through a culture of data-based sales management, accountability for outcomes, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, measured on a simple performance dashboard Developing and executing an area (regional) sales plan in line with our go-to-market strategies for the business, focused on moving the customer relationship from transactional through to account management, and finally to fleet management in the spirit of our strategic ambition to partner with our customers for the life of the asset. Own the area (regional) performance of the used, rental and technology solutions, elevating the profile and performance of each to deliver a balanced portfolio of CI business within the geography. Full people Leadership, including Health, Safety, Talent Development, Inclusion & Diversity of a high-performance team. Mentor, lead and create the sales talent pipeline. Responsible for achievement of all targets / performance including - Market Share (PINs), Participation, POPS-C, DCAL, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of responsibility. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. Working in close partnership with Caterpillar, communicating and holding key relationships including, but not limited to: General Construction Industries Division (GCI), Construction Industries Services Division (CISD), Building & Construction Product Division (BCP), Paving Division, District Office and CAT Technology Team. Work in close collaboration with Supply Chain, Finance and all relevant stakeholders to accurately forecast revenue / deliveries and carefully manage / maintain accountability to ensure outcomes match the forecast. Maintain personal relationships with all large, high-profile, strategically important, or influential customers within your area (region). Collate in-depth industry knowledge within your area (region) and communicate an executive summary regularly to senior leaders. New Product Introduction (NPI) including Equipment and Technologies to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable Leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business Strategic planning and timely strategy execution Strong commercial acumen Adept in customer facing situations with outstanding, communication, presentation, negotiation and influencing skills Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure Proven problem solving and decision-making skills Self-motivated, and ability to work with minimal supervision Leadership of high-performance teams both within sales and operations Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth Highly collaborative Ability to network and build relationships, internally and externally (Customers, Caterpillar, Partners etc.) Knowledge: Proven (10+ years) experience in a senior sales leadership position Knowledge of customers and competitors within our regional business Caterpillar or distribution organisation awareness Understands marketing programs in relation to the pricing of the assigned product Knowledge of logistics, inventory management and related processes Industry knowledge across extraction, waste and civil engineering customer segments Accountability: Up to 15 direct reports Annual sales turnover of between £50m and £125m depending on territory and year Development of go to market sales and marketing plans for the area of business Manage sales pipeline, from opportunity to execution to maximise growth of new, used equipment, rental, rebuilds, contracts, parts and service sales. Maintain a healthy backlog aligned to the annual revenue plan throughout each quarter. Achieve targeted sales record card numbers on a monthly basis to ensure dealer pay for performance targets are reached and exceeded Achieve Caterpillar parts STU target on a monthly basis Accountable for Construction Industries New, Used, Rental, Parts & Service sales revenues and gross profit to meet or exceed budget in your area (region) Accountable for the development of a healthy sales pipeline demonstrable by backlog measure Manage Construction Industries expenses, and work with sales enablement and supply chain to deliver EBIT target through process discipline To drive successful outcomes in tenders with major customers Contribute additional revenues through growth in work tools, technology, connectivity, consultancy, finance and CVAs. Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce Finning cost Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Vacancy - Warranty Administrator - Stockport Our client, one of the best motor trade employers in the North West, are looking to recruit an experienced Warranty Administrator Working within a VERY prestigious franchised dealership, being part of a successful team Key Duties: You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty. Making claims from the manufacturer in line with the company and manufacturers policy Assessing the validity of all warranty claims Preparing invoices, submitting all supporting documents to the manufacturer within specified deadlines Administering and calculating job costings Job card preparation The successful candidate will have excellent attention to detail and have previous experience as a warranty administrator in a main dealer. You will have exceptional administration skills and will be responsible for delivering the highest standards of customer service and satisfaction. You will also be a team player, continually focused on the needs of the customer, ensuring we deliver exceptional service. Your role will involve every aspect of the warranty process from submitting claims, monitoring daily warranty reports to checking compliance with the manufacturer's warranty claims. You have excellent communication skills, with the ability to maintain high levels of accuracy and attention to detail. You will have experience working in a similar role in an automotive retail environment. They offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: 22 days to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees £1,000 staff referral award Working hours/days: Mon - Fri: 8am - 5pm Salary: £27,040 basic - £28,840 OTE Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 16, 2024
Full time
Vacancy - Warranty Administrator - Stockport Our client, one of the best motor trade employers in the North West, are looking to recruit an experienced Warranty Administrator Working within a VERY prestigious franchised dealership, being part of a successful team Key Duties: You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty. Making claims from the manufacturer in line with the company and manufacturers policy Assessing the validity of all warranty claims Preparing invoices, submitting all supporting documents to the manufacturer within specified deadlines Administering and calculating job costings Job card preparation The successful candidate will have excellent attention to detail and have previous experience as a warranty administrator in a main dealer. You will have exceptional administration skills and will be responsible for delivering the highest standards of customer service and satisfaction. You will also be a team player, continually focused on the needs of the customer, ensuring we deliver exceptional service. Your role will involve every aspect of the warranty process from submitting claims, monitoring daily warranty reports to checking compliance with the manufacturer's warranty claims. You have excellent communication skills, with the ability to maintain high levels of accuracy and attention to detail. You will have experience working in a similar role in an automotive retail environment. They offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: 22 days to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees £1,000 staff referral award Working hours/days: Mon - Fri: 8am - 5pm Salary: £27,040 basic - £28,840 OTE Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.