Sales Support Manager West Yorkshire Windows Showroom Wakefield Competitive rates West Yorkshire Windows Ltd are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Yorkshire. At West Yorkshire Windows, our focus is to deliver an exceptional service to our customers. West Yorkshire Windows is seeking a highly driven, proactive, and reliable individual to join the team as a full-time Sales Support Manager. Supporting the Head of Sales and supported by the Sales Administrator, your role is to manage the day-to-day activity of the Sales department, the designer schedules and engage with customers to help close sales contracts. Key Responsibilitie s: Provide on-the-ground support for the sales team, including preparing quotations, samples, and marketing materials. Motivate and lead the sales team to achieve and exceed sales targets. Collaborate with individual designers to enhance conversion rates. Ensure the showroom maintains the required standard at all times. Propose improvements to the Head of Sales based on observations and feedback. Work closely with sales admin to ensure effective lead distribution and analysis of postcode areas. Daily reporting on leads and sales using the company's CRM system. Listen to customer needs, ask relevant questions, and motivate customers to make purchases. Address sales goals and adapt to customer needs to successfully close sales. Prepare monthly data detailing sales targets and KPIs. Coordinate quotes for designers when products are outside the standard range. Check customer orders, working with designers and surveyors to identify training needs. Prepare weekly/monthly commission statements and analyse variations to contracts and cancelled orders. Collaborate with the customer service department to ensure positive two-way feedback and reviews. Stay informed about new products and arrange training for the team as needed. Participate in and lead weekly sales meetings. Support, log, and analyse post-sale inquiries. Stay updated on both local and national competitors. Skills, Knowledge, and Experience: Smart and professional appearance. Passionate, highly driven individual with a customer-centric approach. Previous sales experience with a proven track record of meeting or exceeding targets. Excellent numerical and logical thinking skills. Good IT skills (Word, Excel, Outlook, etc.). Exceptional communication skills to inspire and captivate customers. Strong problem-solving skills with the ability to identify cost-efficient solutions. Friendly, determined, and able to effectively demonstrate the value of our products. Highly responsive, results-focused, and deadline-driven. Energetic, tenacious, and motivated to achieve targets. Quality-driven professional with high levels of honesty and integrity. Analytical with good commercial acumen. Please submit your CV, along with a cover letter outlining your relevant experience and why you are the ideal candidate for the Sales Support Manager role at West Yorkshire Windows. West Yorkshire Windows is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.# INDLS
Apr 13, 2024
Full time
Sales Support Manager West Yorkshire Windows Showroom Wakefield Competitive rates West Yorkshire Windows Ltd are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Yorkshire. At West Yorkshire Windows, our focus is to deliver an exceptional service to our customers. West Yorkshire Windows is seeking a highly driven, proactive, and reliable individual to join the team as a full-time Sales Support Manager. Supporting the Head of Sales and supported by the Sales Administrator, your role is to manage the day-to-day activity of the Sales department, the designer schedules and engage with customers to help close sales contracts. Key Responsibilitie s: Provide on-the-ground support for the sales team, including preparing quotations, samples, and marketing materials. Motivate and lead the sales team to achieve and exceed sales targets. Collaborate with individual designers to enhance conversion rates. Ensure the showroom maintains the required standard at all times. Propose improvements to the Head of Sales based on observations and feedback. Work closely with sales admin to ensure effective lead distribution and analysis of postcode areas. Daily reporting on leads and sales using the company's CRM system. Listen to customer needs, ask relevant questions, and motivate customers to make purchases. Address sales goals and adapt to customer needs to successfully close sales. Prepare monthly data detailing sales targets and KPIs. Coordinate quotes for designers when products are outside the standard range. Check customer orders, working with designers and surveyors to identify training needs. Prepare weekly/monthly commission statements and analyse variations to contracts and cancelled orders. Collaborate with the customer service department to ensure positive two-way feedback and reviews. Stay informed about new products and arrange training for the team as needed. Participate in and lead weekly sales meetings. Support, log, and analyse post-sale inquiries. Stay updated on both local and national competitors. Skills, Knowledge, and Experience: Smart and professional appearance. Passionate, highly driven individual with a customer-centric approach. Previous sales experience with a proven track record of meeting or exceeding targets. Excellent numerical and logical thinking skills. Good IT skills (Word, Excel, Outlook, etc.). Exceptional communication skills to inspire and captivate customers. Strong problem-solving skills with the ability to identify cost-efficient solutions. Friendly, determined, and able to effectively demonstrate the value of our products. Highly responsive, results-focused, and deadline-driven. Energetic, tenacious, and motivated to achieve targets. Quality-driven professional with high levels of honesty and integrity. Analytical with good commercial acumen. Please submit your CV, along with a cover letter outlining your relevant experience and why you are the ideal candidate for the Sales Support Manager role at West Yorkshire Windows. West Yorkshire Windows is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.# INDLS
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview's Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive "can do" attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Apr 12, 2024
Full time
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview's Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive "can do" attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive can do attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Apr 11, 2024
Full time
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive can do attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS