One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Store Manager Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 19, 2024
Full time
Store Manager Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We have a fantastic and exciting opportunity for a Front Of House Receptionist to join our STARS team. Working for one of our high-profile clients in Witham, CM8 2UX. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Friday 06:00 - 15:00 & 11:00 - 20:00 (on rotation) 13.25 per hour Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: (url removed)/services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Administrative duties Switchboard Mail management - incoming/outgoing Activate Barrier Control for Identified Services/Visitors Respond appropriately to varying and fast changing priorities Alarm Monitoring Monitor CCTV Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on Essential criteria: 5 year checkable history Exceptional Customer service skills Computer literate DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Apr 19, 2024
Full time
We have a fantastic and exciting opportunity for a Front Of House Receptionist to join our STARS team. Working for one of our high-profile clients in Witham, CM8 2UX. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Friday 06:00 - 15:00 & 11:00 - 20:00 (on rotation) 13.25 per hour Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: (url removed)/services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Administrative duties Switchboard Mail management - incoming/outgoing Activate Barrier Control for Identified Services/Visitors Respond appropriately to varying and fast changing priorities Alarm Monitoring Monitor CCTV Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on Essential criteria: 5 year checkable history Exceptional Customer service skills Computer literate DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Junior Buyer Location: Whiteley (Hybrid working), with regular travel to other Onecom offices, supplier and customer locations Salary: Competitive Hours: Monday to Friday 8am - 5pm The task at hand: We are looking for an experienced and enthusiastic Junior Buyer who will play a key role in managing and analysing supplier and vendor relationships, ensuring quality products are delivered to our direct customer base for our Mobile product catalogue. Responsible for sourcing the best Mobile product suppliers, both in value and quality, to ensure we meet and exceed customer demands. What you ll be busy doing: • Maintaining and updating our product portfolio by creating and de-activating inventory parts on CRM and EDI systems. • Managing supplier relationships and ensuring quarterly reviews are conducted. • Managing supplier performance based on quality, cost, delivery, and responsiveness (QCDR) • Regular research on market trends to ensure the latest technologies are being identified. • Escalation of any inventory or supplier issues with Supply Chain Manager • Inventory management to ensure stock arrives on time in full (OTIF) and to ensure any slow-moving items are moved on. • Manage suppliers invoice queries and resolve in a timely fashion. • Develop and maintain a preferred supplier list to ensure the best suppliers are being utilised. • Support our Sales teams on customer visits when required, to offer product guidance and knowledge. • Regular off-site visits to both suppliers and other Onecom offices. • Develop and report on key performance indicators (KPIs) You'll be great in this role if: You have previous experience working in a similar purchasing role (essential) You can effectively negotiate and build strong relationships with suppliers (essential) You can work to strict deadlines and prioritise your own workload. You have excellent attention to detail and accuracy. You enjoy working with people and can communicate in an open, candid and consistent manner. You have a proven ability to work in a team environment and be able to build strong relationships at all levels. You have strong IT skills with the ability to use programs including Excel (VLOOKUP and Pivot Tables), Word, and other CRM systems. CIPS level 4 qualification (desirable) Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 19, 2024
Full time
Junior Buyer Location: Whiteley (Hybrid working), with regular travel to other Onecom offices, supplier and customer locations Salary: Competitive Hours: Monday to Friday 8am - 5pm The task at hand: We are looking for an experienced and enthusiastic Junior Buyer who will play a key role in managing and analysing supplier and vendor relationships, ensuring quality products are delivered to our direct customer base for our Mobile product catalogue. Responsible for sourcing the best Mobile product suppliers, both in value and quality, to ensure we meet and exceed customer demands. What you ll be busy doing: • Maintaining and updating our product portfolio by creating and de-activating inventory parts on CRM and EDI systems. • Managing supplier relationships and ensuring quarterly reviews are conducted. • Managing supplier performance based on quality, cost, delivery, and responsiveness (QCDR) • Regular research on market trends to ensure the latest technologies are being identified. • Escalation of any inventory or supplier issues with Supply Chain Manager • Inventory management to ensure stock arrives on time in full (OTIF) and to ensure any slow-moving items are moved on. • Manage suppliers invoice queries and resolve in a timely fashion. • Develop and maintain a preferred supplier list to ensure the best suppliers are being utilised. • Support our Sales teams on customer visits when required, to offer product guidance and knowledge. • Regular off-site visits to both suppliers and other Onecom offices. • Develop and report on key performance indicators (KPIs) You'll be great in this role if: You have previous experience working in a similar purchasing role (essential) You can effectively negotiate and build strong relationships with suppliers (essential) You can work to strict deadlines and prioritise your own workload. You have excellent attention to detail and accuracy. You enjoy working with people and can communicate in an open, candid and consistent manner. You have a proven ability to work in a team environment and be able to build strong relationships at all levels. You have strong IT skills with the ability to use programs including Excel (VLOOKUP and Pivot Tables), Word, and other CRM systems. CIPS level 4 qualification (desirable) Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Compliance Officer We are currently looking for an experienced Compliance Officer to come and join us here at 4Recruitment Services to cover maternity leave. Responsibilities include: Providing admin/compliance support to Recruitment Consultants. Applying for and chasing references and missing documents for candidates. Updating and maintaining a document expiry spreadsheet, chasing expiring documents for working candidates. Sending out application packs to candidates via RSign (online database). Checking VMS s and sending out relevant documents to candidates via RSign (online database). Scanning, stamping and verifying candidate documents. Completing internal full file checklists for candidates to be signed off as fully compliant by the Compliance Manager. Ensuring monthly full file target is hit. Verifying ID and processing online DBS applications. Performing right to work checks via the Employer Checking Service/Home Office online services when applicable. Formatting candidate CV s. Verifying professional registrations on the relevant website. Answering telephones and redirecting calls. Ensuring working candidate DBS s are put into process 3 months prior to expiry. Maintaining and updating compliance spreadsheets. Contributing to the overall responsibility of quality maintained by the company. Experience and skills required: Exceptional Verbal and Written Communication Skills Microsoft Office Competent Word/Outlook/Excel Organised and Proactive Recognition and rewards Free parking Air-conditioned offices To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 19, 2024
Contractor
Compliance Officer We are currently looking for an experienced Compliance Officer to come and join us here at 4Recruitment Services to cover maternity leave. Responsibilities include: Providing admin/compliance support to Recruitment Consultants. Applying for and chasing references and missing documents for candidates. Updating and maintaining a document expiry spreadsheet, chasing expiring documents for working candidates. Sending out application packs to candidates via RSign (online database). Checking VMS s and sending out relevant documents to candidates via RSign (online database). Scanning, stamping and verifying candidate documents. Completing internal full file checklists for candidates to be signed off as fully compliant by the Compliance Manager. Ensuring monthly full file target is hit. Verifying ID and processing online DBS applications. Performing right to work checks via the Employer Checking Service/Home Office online services when applicable. Formatting candidate CV s. Verifying professional registrations on the relevant website. Answering telephones and redirecting calls. Ensuring working candidate DBS s are put into process 3 months prior to expiry. Maintaining and updating compliance spreadsheets. Contributing to the overall responsibility of quality maintained by the company. Experience and skills required: Exceptional Verbal and Written Communication Skills Microsoft Office Competent Word/Outlook/Excel Organised and Proactive Recognition and rewards Free parking Air-conditioned offices To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
DCT Recruitment Ltd are looking for a permanent account coordinator to join a successful team for a well established are conditioning/refrigeration company. Roles and Responsibilities booking in jobs working with engineers to co-ordinate bookings handling customer enquiries handling customer complaints liaising with the director and manager within the service team Construction or engineering working background or knowledge required Monday to Friday (Apply online only) All hours in office Skills Required Organised Think on feet Self Starter Strong verbal and written communication skills
Apr 19, 2024
Full time
DCT Recruitment Ltd are looking for a permanent account coordinator to join a successful team for a well established are conditioning/refrigeration company. Roles and Responsibilities booking in jobs working with engineers to co-ordinate bookings handling customer enquiries handling customer complaints liaising with the director and manager within the service team Construction or engineering working background or knowledge required Monday to Friday (Apply online only) All hours in office Skills Required Organised Think on feet Self Starter Strong verbal and written communication skills
IT Procurement & Contracts Manager ideally Networking & Cloud environments for an Insurance Firm We are looking for extensive, demonstrable experience in IT Procurement, and ideally other categories (including outsourcing and BPO), completing multiple contracts of varying size and spend! Working with senior stakeholders up to CIO level Deep knowledge of contractual clauses, different contract models and the ability to negotiate. Work with key stakeholders to develop sourcing plans and strategies, including detailed requirements, for RFI's and/or RFP's, ensuring they meet regulatory requirements. Ensure due diligence is conducted for all new suppliers and existing suppliers. Review of existing contracts and develop, when possible, solutions providing greater value for money and ensure compliance with regulatory and legislative requirements. Understanding and management of risks including, commercial, contractual, operational, financial, reputational and information. Manage long-term, strategic relationships between the organisations and vendors seeking to optimise output. Collaborate with stakeholders to ensure compliance to sourcing strategy and continuous improvement of sourcing processes. Maintain contact with suppliers and keep up-to-date knowledge of current technology, equipment, prices, and terms of agreements to minimize the investment required to meet established service levels.
Apr 19, 2024
Full time
IT Procurement & Contracts Manager ideally Networking & Cloud environments for an Insurance Firm We are looking for extensive, demonstrable experience in IT Procurement, and ideally other categories (including outsourcing and BPO), completing multiple contracts of varying size and spend! Working with senior stakeholders up to CIO level Deep knowledge of contractual clauses, different contract models and the ability to negotiate. Work with key stakeholders to develop sourcing plans and strategies, including detailed requirements, for RFI's and/or RFP's, ensuring they meet regulatory requirements. Ensure due diligence is conducted for all new suppliers and existing suppliers. Review of existing contracts and develop, when possible, solutions providing greater value for money and ensure compliance with regulatory and legislative requirements. Understanding and management of risks including, commercial, contractual, operational, financial, reputational and information. Manage long-term, strategic relationships between the organisations and vendors seeking to optimise output. Collaborate with stakeholders to ensure compliance to sourcing strategy and continuous improvement of sourcing processes. Maintain contact with suppliers and keep up-to-date knowledge of current technology, equipment, prices, and terms of agreements to minimize the investment required to meet established service levels.
Our client seeks a General Manager capable of delivering clear operational guidance, leadership, and managerial support across two sites. Collaborate across functions to pinpoint new business prospects aimed at enhancing gross margin and contribution. Implement resilient and streamlined processes to enhance customer satisfaction and delivery efficiency. General Manager Responsibilities: • Supervise and oversee all facets of freight forwarding operations • Streamline operational processes in freight forwarding to enhance efficiency and cost-effectiveness • Guide and cultivate teams handling air, customs, ocean, and road operations • Devise and execute strategies to achieve performance and budget objectives • Coordinate and negotiate with local suppliers, carriers, and network partners • Assist managers in addressing operational issues and customer concerns • Spearhead implementation for new customer accounts • Foster engagement and motivation within the freight forwarding operations team through personal growth initiatives, individualized support, and succession planning • Cultivate a positive and inclusive work environment for all operational team members • Attend client meetings as needed • Ensure adherence to safety and regulatory standards General Manager Requirements: • Demonstrated success in leading top-performing operational teams across various transportation modes including Air, Sea, and Road • Proficient in Cargowise, customs procedures, and automation technologies • Proactively engaged in continuous improvement initiatives with a growth-oriented mindset • Utilizes analytical insights and data-driven approaches in decision-making processes • Focused on personnel development with a track record of nurturing teams to success • Customer-centric mindset with a history of delivering value-added services • Effective communication skills with both customers and stakeholders • Thorough understanding of budgeting and profit and loss management
Apr 19, 2024
Full time
Our client seeks a General Manager capable of delivering clear operational guidance, leadership, and managerial support across two sites. Collaborate across functions to pinpoint new business prospects aimed at enhancing gross margin and contribution. Implement resilient and streamlined processes to enhance customer satisfaction and delivery efficiency. General Manager Responsibilities: • Supervise and oversee all facets of freight forwarding operations • Streamline operational processes in freight forwarding to enhance efficiency and cost-effectiveness • Guide and cultivate teams handling air, customs, ocean, and road operations • Devise and execute strategies to achieve performance and budget objectives • Coordinate and negotiate with local suppliers, carriers, and network partners • Assist managers in addressing operational issues and customer concerns • Spearhead implementation for new customer accounts • Foster engagement and motivation within the freight forwarding operations team through personal growth initiatives, individualized support, and succession planning • Cultivate a positive and inclusive work environment for all operational team members • Attend client meetings as needed • Ensure adherence to safety and regulatory standards General Manager Requirements: • Demonstrated success in leading top-performing operational teams across various transportation modes including Air, Sea, and Road • Proficient in Cargowise, customs procedures, and automation technologies • Proactively engaged in continuous improvement initiatives with a growth-oriented mindset • Utilizes analytical insights and data-driven approaches in decision-making processes • Focused on personnel development with a track record of nurturing teams to success • Customer-centric mindset with a history of delivering value-added services • Effective communication skills with both customers and stakeholders • Thorough understanding of budgeting and profit and loss management
Sue Ross Recruitment currently have a fantastic opportunity working with our client, an international OEM of specialist equipment, for a proactive and dynamic Sales Admin Coordinator. Working as part of an established sales team, the role involves providing excellent customer service and building strong working relationships with key clients. Duties and responsibilities include; Responding to incoming customer enquiries Providing quotations in response to enquiries for products across the UK & Europe client base. Providing technical support for customers via email, telephone, and live chat Checking product prices and discounts, delivery, and invoice details, reviewing purchase orders Updating a central CRM database Reviewing sales enquiries and following up Working with Account Managers and External Sales Managers on ongoing business development and yearly price This is a fantastic opportunity for a professional and customer focused candidate to join a successful and well-established business with opportunities for professional development. You must be sales-focused, driven, with excellent verbal and written skills and a passion for building relationships with customers. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Apr 19, 2024
Full time
Sue Ross Recruitment currently have a fantastic opportunity working with our client, an international OEM of specialist equipment, for a proactive and dynamic Sales Admin Coordinator. Working as part of an established sales team, the role involves providing excellent customer service and building strong working relationships with key clients. Duties and responsibilities include; Responding to incoming customer enquiries Providing quotations in response to enquiries for products across the UK & Europe client base. Providing technical support for customers via email, telephone, and live chat Checking product prices and discounts, delivery, and invoice details, reviewing purchase orders Updating a central CRM database Reviewing sales enquiries and following up Working with Account Managers and External Sales Managers on ongoing business development and yearly price This is a fantastic opportunity for a professional and customer focused candidate to join a successful and well-established business with opportunities for professional development. You must be sales-focused, driven, with excellent verbal and written skills and a passion for building relationships with customers. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Head of BI and Analytics Whitehall Resources currently require an experienced Head of BI and Analytics to work with a key client *Please note this role is Inside IR35* Job Description: . Looking for someone with ideally a technology industry background, this person is coming in to run with what they currently have - not looking for someone to reinvent the processes. Will need to be experienced in Agile Scrum but not a Scrum master . Must have experience with data - they use Power Bi but are building reusable repeatable assets rather than creating new things all the time - the focus is for it to be self service Key responsibilities & accountabilities . Squad Alignment and Prioritisation Management, aligned to OKRs of Business Domains. . Acts as the Delivery Manager for the assigned Business Domain. . Facilitates Cross-Functional Alignment with other Data Leaders. . Manages expectations of SLT-1, reducing and managing escalations. . Accountable for driving value within the business domain. . Ensures recognition from the business domain towards the team. . Takes accountability for customer success management. . Strategically prioritises business initiatives. . Achieves 100% delivery of the Business Layer for the assigned Business Domain. . Functions as the Business Domain Data Owner. . Regularly meets with other Heads for collaboration. . Stays informed about business changes and effectively communicates them to the wider team. . Contributes to the design of the Business Layer. . Provides valuable information for the Self-Service Platform. Essential skills, knowledge, or experience (Inc. professional or technical qualifications) . Proven ability to develop deep relationships with business stakeholders, especially at SLT-1 level. . Technical expertise combined with in-depth knowledge of specific business domains. . Strong leadership and people management skills. . Exceptional squad alignment and prioritisation management . Effective cross-functional collaboration with other Data Leaders. . Experience in expectation management, conflict resolution, and customer success. . Strategic thinking and prioritisation for efficient delivery. . Comprehensive understanding of business layers and data ownership. . Excellent communication skills to convey business changes and contribute to design. . Demonstrated contribution to a Self-Service Platform. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Apr 19, 2024
Contractor
Head of BI and Analytics Whitehall Resources currently require an experienced Head of BI and Analytics to work with a key client *Please note this role is Inside IR35* Job Description: . Looking for someone with ideally a technology industry background, this person is coming in to run with what they currently have - not looking for someone to reinvent the processes. Will need to be experienced in Agile Scrum but not a Scrum master . Must have experience with data - they use Power Bi but are building reusable repeatable assets rather than creating new things all the time - the focus is for it to be self service Key responsibilities & accountabilities . Squad Alignment and Prioritisation Management, aligned to OKRs of Business Domains. . Acts as the Delivery Manager for the assigned Business Domain. . Facilitates Cross-Functional Alignment with other Data Leaders. . Manages expectations of SLT-1, reducing and managing escalations. . Accountable for driving value within the business domain. . Ensures recognition from the business domain towards the team. . Takes accountability for customer success management. . Strategically prioritises business initiatives. . Achieves 100% delivery of the Business Layer for the assigned Business Domain. . Functions as the Business Domain Data Owner. . Regularly meets with other Heads for collaboration. . Stays informed about business changes and effectively communicates them to the wider team. . Contributes to the design of the Business Layer. . Provides valuable information for the Self-Service Platform. Essential skills, knowledge, or experience (Inc. professional or technical qualifications) . Proven ability to develop deep relationships with business stakeholders, especially at SLT-1 level. . Technical expertise combined with in-depth knowledge of specific business domains. . Strong leadership and people management skills. . Exceptional squad alignment and prioritisation management . Effective cross-functional collaboration with other Data Leaders. . Experience in expectation management, conflict resolution, and customer success. . Strategic thinking and prioritisation for efficient delivery. . Comprehensive understanding of business layers and data ownership. . Excellent communication skills to convey business changes and contribute to design. . Demonstrated contribution to a Self-Service Platform. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Our client who are manufacturing based, are looking for a motivated and results-driven sales focused business development manager to a close supportive team. This role will offer initially starting as internal sales with the hope to develop into a more hybrid role between the office and attending client visits in the future. Full training on products and company capabilities in the solutions they provide will be given this role will be closely working with the management of the business. This is a solution-based sale as opposed to just products so experience in the ability to understand a need and promote a solution, features and benefits is key. You must have a full UK driving licence to be considered. Responsibilities: Identify and reach out to potential customers through various channels, such as cold calling, email campaigns, and networking events Maintain and maximise on sales from existing clients so ability to account manage Present and demonstrate products or services to prospective clients Negotiate and close sales deals with potential clients Stay up-to-date with industry trends, market conditions, and competitors Knowledge and skills required: Excellent communication and interpersonal skills Proven experience in telemarketing, sales or business development Ability to effectively communicate product features and benefits to potential customers Strong negotiation and closing skills Working Hours: 08.45 5.30 Monday to Thursday 08 15 Friday (30 min lunch break daily) Salary: £25 - £27,000 + commission structure
Apr 19, 2024
Full time
Our client who are manufacturing based, are looking for a motivated and results-driven sales focused business development manager to a close supportive team. This role will offer initially starting as internal sales with the hope to develop into a more hybrid role between the office and attending client visits in the future. Full training on products and company capabilities in the solutions they provide will be given this role will be closely working with the management of the business. This is a solution-based sale as opposed to just products so experience in the ability to understand a need and promote a solution, features and benefits is key. You must have a full UK driving licence to be considered. Responsibilities: Identify and reach out to potential customers through various channels, such as cold calling, email campaigns, and networking events Maintain and maximise on sales from existing clients so ability to account manage Present and demonstrate products or services to prospective clients Negotiate and close sales deals with potential clients Stay up-to-date with industry trends, market conditions, and competitors Knowledge and skills required: Excellent communication and interpersonal skills Proven experience in telemarketing, sales or business development Ability to effectively communicate product features and benefits to potential customers Strong negotiation and closing skills Working Hours: 08.45 5.30 Monday to Thursday 08 15 Friday (30 min lunch break daily) Salary: £25 - £27,000 + commission structure
Are you an Airfreight Operations Manager looking for a new role? Do you have extensive experience working within Freight Forwarding with a strong focus on Management and Service Excellence for Airfreight shipments? Are you a Strong Negotiator with advanced knowledge of Airfreight process and security procedures and protocols? If so, please read on My client is currently recruiting an Airfreight Operations Manager to join their renowned business based in Sutton Coldfield. You will be working within the Airfreight Operations Department, reporting to the Senior Operations Manager. Benefits: Salary up to £50,000 + Company/performance related bonus reviewed annually Monday - Friday 8:30am - 17:00am Holiday 25 + bank holidays Location: Sutton Coldfield Office based role only Excellent company benefits after probation Contributory Pension Scheme. Health Shield membership (benefit in kind). Life Assurance benefit. Employee Assistance Programme supported by Peninsula. Company/performance related bonus reviewed annually Duties: Day to day management, with a hands-on approach essential, actively involving in air freight operational activity for import, export and at times cross trade consignments. Create Cargowise task flow and milestones and ensure the team are utilising and following the process. Monitor data quality of the team by carrying out monthly audits of files (ISO/compliance). To be compliant with all customs process/declarations for import and export. Building and developing our strong key account customer relationships Responsible for the Airfreight department budget. Should have the knowledge to prepare quotations to include supporting our global offices and overseas partners when required. Ability to negotiate with airline carrier and selected subcontractor haulage providers. Cooperate with Procurement and apply specialised knowledge relative to the assigned business unit and liaise on pricing/RFQ preparation. Skills/Experience required: Knowledge of RFQ and tenders. Knowledge of handling dangerous goods would be an advantage. Knowledge of Freight Incoterms Working to the ISO 9001 quality standard, 14001 Environmental and 45001 Health and Safety standards and Management Systems Manual. Experience using Airfreight quoting platform Webcargo . Experience using Cargowise - preferred and a distinct advantage. Knowledge of ocean freight would be a distinct advantage. Ability to adapt to stressful environments by using a sociable but firm approach. KSBirmingham Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Apr 19, 2024
Full time
Are you an Airfreight Operations Manager looking for a new role? Do you have extensive experience working within Freight Forwarding with a strong focus on Management and Service Excellence for Airfreight shipments? Are you a Strong Negotiator with advanced knowledge of Airfreight process and security procedures and protocols? If so, please read on My client is currently recruiting an Airfreight Operations Manager to join their renowned business based in Sutton Coldfield. You will be working within the Airfreight Operations Department, reporting to the Senior Operations Manager. Benefits: Salary up to £50,000 + Company/performance related bonus reviewed annually Monday - Friday 8:30am - 17:00am Holiday 25 + bank holidays Location: Sutton Coldfield Office based role only Excellent company benefits after probation Contributory Pension Scheme. Health Shield membership (benefit in kind). Life Assurance benefit. Employee Assistance Programme supported by Peninsula. Company/performance related bonus reviewed annually Duties: Day to day management, with a hands-on approach essential, actively involving in air freight operational activity for import, export and at times cross trade consignments. Create Cargowise task flow and milestones and ensure the team are utilising and following the process. Monitor data quality of the team by carrying out monthly audits of files (ISO/compliance). To be compliant with all customs process/declarations for import and export. Building and developing our strong key account customer relationships Responsible for the Airfreight department budget. Should have the knowledge to prepare quotations to include supporting our global offices and overseas partners when required. Ability to negotiate with airline carrier and selected subcontractor haulage providers. Cooperate with Procurement and apply specialised knowledge relative to the assigned business unit and liaise on pricing/RFQ preparation. Skills/Experience required: Knowledge of RFQ and tenders. Knowledge of handling dangerous goods would be an advantage. Knowledge of Freight Incoterms Working to the ISO 9001 quality standard, 14001 Environmental and 45001 Health and Safety standards and Management Systems Manual. Experience using Airfreight quoting platform Webcargo . Experience using Cargowise - preferred and a distinct advantage. Knowledge of ocean freight would be a distinct advantage. Ability to adapt to stressful environments by using a sociable but firm approach. KSBirmingham Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Business Development Manager Southall, UB2 4NA. Temporary to permanent position. The company is a UK leading multi-disciplined engineering firm specialising in major mechanical and electrical installations within the food processing industry. The huge range of work carried out by the company includes process pipework and plant installations, planned and preventive maintenance, environmental services and many other engineering services associated with the food and beverage industry. This is a fantastic opportunity for a Business Development Manager to join the company supporting the highly successful mechanical and facilities engineering team in Southall, UB2 4NA. Duties As a suitably experienced Business Development Manager you will have a proven experience of generating new business within a mechanical engineering environment, ideally within the food and beverage industry. Primary responsibilities will include, securing new business and delivering incremental growth in the area of industrial electrical, mechanical and refrigeration installation and maintenance. Typically process pipework installations, refrigeration upgrades and building fabric maintenance. The sales will be achieved by developing the existing customer base to improve the agreed revenue targets and working closely with the mechanical and facilities engineering team to maximise sales opportunities and new business. After an initial training period, you will also be responsible for preparing quotations ready for customer presentation, following proposals through and gaining customer confirmation. About You Based ideally in Southall, you will need to live within a short commutable distance of UB2 4NA. Demonstrable experience of successfully negotiating and securing mechanical and facilities engineering contracts with a sound understanding of mechanical engineering projects is essential for this position. Interested? In return for your experience, you will receive a salary up to 55,000 as well as a range of other benefits. Please get in touch by sending your current CV or calling David on (phone number removed) to discuss your application in more detail. This is an immediate start. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Contractor
Business Development Manager Southall, UB2 4NA. Temporary to permanent position. The company is a UK leading multi-disciplined engineering firm specialising in major mechanical and electrical installations within the food processing industry. The huge range of work carried out by the company includes process pipework and plant installations, planned and preventive maintenance, environmental services and many other engineering services associated with the food and beverage industry. This is a fantastic opportunity for a Business Development Manager to join the company supporting the highly successful mechanical and facilities engineering team in Southall, UB2 4NA. Duties As a suitably experienced Business Development Manager you will have a proven experience of generating new business within a mechanical engineering environment, ideally within the food and beverage industry. Primary responsibilities will include, securing new business and delivering incremental growth in the area of industrial electrical, mechanical and refrigeration installation and maintenance. Typically process pipework installations, refrigeration upgrades and building fabric maintenance. The sales will be achieved by developing the existing customer base to improve the agreed revenue targets and working closely with the mechanical and facilities engineering team to maximise sales opportunities and new business. After an initial training period, you will also be responsible for preparing quotations ready for customer presentation, following proposals through and gaining customer confirmation. About You Based ideally in Southall, you will need to live within a short commutable distance of UB2 4NA. Demonstrable experience of successfully negotiating and securing mechanical and facilities engineering contracts with a sound understanding of mechanical engineering projects is essential for this position. Interested? In return for your experience, you will receive a salary up to 55,000 as well as a range of other benefits. Please get in touch by sending your current CV or calling David on (phone number removed) to discuss your application in more detail. This is an immediate start. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
You will undergo training to effectively market our complete range of managed services, encompassing print services, digital workplace solutions, IT services, and outsourced document services. Initially, your role will be centred around phone-based interactions, but it will evolve into a position where you will meet with potential and current clients for appointments. In this capacity, you will manage the entire sales process, becoming a crucial driving force behind our company's growth and the expansion of our market footprint.
Apr 19, 2024
Full time
You will undergo training to effectively market our complete range of managed services, encompassing print services, digital workplace solutions, IT services, and outsourced document services. Initially, your role will be centred around phone-based interactions, but it will evolve into a position where you will meet with potential and current clients for appointments. In this capacity, you will manage the entire sales process, becoming a crucial driving force behind our company's growth and the expansion of our market footprint.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
General Manager - Warrington Pumps Our team is the best in the industry - is it time for you to join us? GAP Pump Services provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions. The Role: As a General Manager at GAP Group you will develop and manage your depot team to drive perfo click apply for full job details
Apr 19, 2024
Full time
General Manager - Warrington Pumps Our team is the best in the industry - is it time for you to join us? GAP Pump Services provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions. The Role: As a General Manager at GAP Group you will develop and manage your depot team to drive perfo click apply for full job details
Role: Complaints Manager Term: Permanent Salary: Up to 55,000 DOE + bonus + benefits Hours: 35 hours per week Mon-Fri Location: Nottingham hybrid 2 days office 3 days at home This is a fantastic opportunity for an experienced Complaints Manager to join a growing business. This role sits within Customer Service function and is key to driving high standards of complaint handling. You'll be working with the complaints management team to ensure your team of customer-focused experts are empowered to work with customers. Working closely with the operational teams, identifying trends and themes and sharing recommendations based on root cause analysis, will be crucial to the success of this role. Knowledge of FCA/FOS regulations is essential. Role details for the Complaints Manager: You'll lead a team of 5 Case Handlers to drive forward key performance and productivity metrics Create a culture that encourages individual autonomy and freedom to solve customers problems Recognise the challenges of being a complaint handler and work to create an environment where your team feels valued Be driven by data and root cause analysis to uncover trends Work collaboratively with business areas to improve complaint handling and address broken processes and service failures Work closely with the Regulation and Compliance Teams to ensure all relevant risks are identified, shared and tracked Lead the relationships related to third party customer referral channels Develop new external relationships to share best practices Are you: Passionate about complaint handling as Complaints Manager and turning negative customer experiences into positive outcomes. You're able to use data to provide recommendations and drive decision making as well as being able to translate a vision and strategy into actionable goals. Do you have experience of managing relationships with external referral channels. With a proven track record of supporting reduction in complaints at the back of process improvements & call handling. Experience of managing an operational team whilst driving complaint handling across the wider business. Experience in working with stakeholders at a senior level Have a hands on approach - being comfortable personally resolving issues and directly supporting customers when senior engagement is needed Strong influencer who is just as comfortable with influencing outcomes as owning this Excellent communicator across all levels internally and externally; creating successful alignment between diverse teams across a business Please follow the link to apply for this Complaints Manager role based in Nottingham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 19, 2024
Full time
Role: Complaints Manager Term: Permanent Salary: Up to 55,000 DOE + bonus + benefits Hours: 35 hours per week Mon-Fri Location: Nottingham hybrid 2 days office 3 days at home This is a fantastic opportunity for an experienced Complaints Manager to join a growing business. This role sits within Customer Service function and is key to driving high standards of complaint handling. You'll be working with the complaints management team to ensure your team of customer-focused experts are empowered to work with customers. Working closely with the operational teams, identifying trends and themes and sharing recommendations based on root cause analysis, will be crucial to the success of this role. Knowledge of FCA/FOS regulations is essential. Role details for the Complaints Manager: You'll lead a team of 5 Case Handlers to drive forward key performance and productivity metrics Create a culture that encourages individual autonomy and freedom to solve customers problems Recognise the challenges of being a complaint handler and work to create an environment where your team feels valued Be driven by data and root cause analysis to uncover trends Work collaboratively with business areas to improve complaint handling and address broken processes and service failures Work closely with the Regulation and Compliance Teams to ensure all relevant risks are identified, shared and tracked Lead the relationships related to third party customer referral channels Develop new external relationships to share best practices Are you: Passionate about complaint handling as Complaints Manager and turning negative customer experiences into positive outcomes. You're able to use data to provide recommendations and drive decision making as well as being able to translate a vision and strategy into actionable goals. Do you have experience of managing relationships with external referral channels. With a proven track record of supporting reduction in complaints at the back of process improvements & call handling. Experience of managing an operational team whilst driving complaint handling across the wider business. Experience in working with stakeholders at a senior level Have a hands on approach - being comfortable personally resolving issues and directly supporting customers when senior engagement is needed Strong influencer who is just as comfortable with influencing outcomes as owning this Excellent communicator across all levels internally and externally; creating successful alignment between diverse teams across a business Please follow the link to apply for this Complaints Manager role based in Nottingham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
About the role Do you want to work for a company that truly delivers? Planning your route to success? We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential. Role Responsibility Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards. Managing delivery costs and customer charges to achieve agreed targets. Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction. Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working. You will need Previous experience and knowledge of deliveries/ transport are essential in addition to: Management CPC Experience of managing a warehouse operation Engaging with customers and building and maintaining strong relationships Developing new ideas and challenging a team to improve the delivery service Identifying talent and encouraging development in a team Motivating a team to build a strong customer service culture Communicating openly and being able to influence key stakeholders Planning and organising effectively A "Hands on approach" is beneficial Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Apr 19, 2024
Full time
About the role Do you want to work for a company that truly delivers? Planning your route to success? We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential. Role Responsibility Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards. Managing delivery costs and customer charges to achieve agreed targets. Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction. Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working. You will need Previous experience and knowledge of deliveries/ transport are essential in addition to: Management CPC Experience of managing a warehouse operation Engaging with customers and building and maintaining strong relationships Developing new ideas and challenging a team to improve the delivery service Identifying talent and encouraging development in a team Motivating a team to build a strong customer service culture Communicating openly and being able to influence key stakeholders Planning and organising effectively A "Hands on approach" is beneficial Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Programme Co-ordinator Location: Sawtry, Cambridgeshire. Permanent, Full Time Mon-Fri 9.00 5:30pm (37.5 hours) Salary; 27,000 plus OTE of 7,200pa. The successful candidate will have a keen eye for detail as they will be responsible for ensuring we exceed our customers expectations in both a commercial & operational sense. You will be working to tight deadlines, so the ability to effectively prioritise workload is essential. Along with the ability to interpret and manipulate various datasets in Excel to suit both internal & external stakeholder expectations. The Key Responsibilities: Provide exceptional service to maintain contracted service level agreements. Engagement across all relevant departments within the business, Internal Sales, Materials Planning / Forecasting and Inventory Management, and Warehouse Team to ensure the customer requirements are adhered to and priorities are communicated. Generate and provide a range of Management reporting, including daily Shortage, Weekly Priority, Monthly Performance Reporting Regular engagement with client via MS Team, Face to Face, Telephone to build a trusting relationship ensuring we remain a key partner to the customer. Liaise with the External Account Manager to align new business opportunities and resolve any challenges to retain and grow current business. Personal Skills: Excellent attention to detail and accuracy, is essential for the role. Excellent IT skills. Use of Excel to an advanced level is essential. Strong organisational & excellent communication skills Ability to analyse data and create reports. Proactive approach to service deadlines and prioritises where necessary. Benefits: Opportunity to work closely with Netceeds premier contract accounts. Increase knowledge of Netceed end to end Supply Chain Management, positioning the successful candidate at the forefront of Netceeds future ambition. Company Pension 25 days Annual Leave (exc bank holidays) EV Charging Points Car Leasing via Salary Sacrifice Long Service Awards
Apr 19, 2024
Full time
Programme Co-ordinator Location: Sawtry, Cambridgeshire. Permanent, Full Time Mon-Fri 9.00 5:30pm (37.5 hours) Salary; 27,000 plus OTE of 7,200pa. The successful candidate will have a keen eye for detail as they will be responsible for ensuring we exceed our customers expectations in both a commercial & operational sense. You will be working to tight deadlines, so the ability to effectively prioritise workload is essential. Along with the ability to interpret and manipulate various datasets in Excel to suit both internal & external stakeholder expectations. The Key Responsibilities: Provide exceptional service to maintain contracted service level agreements. Engagement across all relevant departments within the business, Internal Sales, Materials Planning / Forecasting and Inventory Management, and Warehouse Team to ensure the customer requirements are adhered to and priorities are communicated. Generate and provide a range of Management reporting, including daily Shortage, Weekly Priority, Monthly Performance Reporting Regular engagement with client via MS Team, Face to Face, Telephone to build a trusting relationship ensuring we remain a key partner to the customer. Liaise with the External Account Manager to align new business opportunities and resolve any challenges to retain and grow current business. Personal Skills: Excellent attention to detail and accuracy, is essential for the role. Excellent IT skills. Use of Excel to an advanced level is essential. Strong organisational & excellent communication skills Ability to analyse data and create reports. Proactive approach to service deadlines and prioritises where necessary. Benefits: Opportunity to work closely with Netceeds premier contract accounts. Increase knowledge of Netceed end to end Supply Chain Management, positioning the successful candidate at the forefront of Netceeds future ambition. Company Pension 25 days Annual Leave (exc bank holidays) EV Charging Points Car Leasing via Salary Sacrifice Long Service Awards
This Category Manager role requires a keen professional with a strong grasp of procurement and supply chain processes within the asset management and construction industry. The successful candidate will have the opportunity to implement strategies and drive business growth. Client Details This organisation is a prominent entity within the housing sector. With a workforce of several hundred employees, they consistently endeavour to provide excellent services to their extensive client base. Based in Solihull, they offer a supportive environment that fosters professional growth and innovation. Description Developing and implementing procurement strategies Managing supplier relationships and contracts Ensuring compliance with industry regulations Identifying cost-saving opportunities Driving continuous improvement within the department Reporting on procurement performance Collaborating with stakeholders across the business Profile A successful Category Manager should have: Proven experience in a role within Procurement & Supply Chain Strong knowledge of procurement processes and strategy development Excellent negotiation and relationship management skills Proficiency in relevant software and tools Job Offer An estimated salary range of 42,167 - 46,852 per annum A generous pension contribution of 12% (6% from the employee) 28 days of holiday leave Hybrid working model, offering the flexibility of remote work A supportive and innovative company culture This Category Manager position offers a unique opportunity to grow and innovate within a leading professional services company. If you believe you have the necessary skills and experience, we encourage you to apply.
Apr 19, 2024
Full time
This Category Manager role requires a keen professional with a strong grasp of procurement and supply chain processes within the asset management and construction industry. The successful candidate will have the opportunity to implement strategies and drive business growth. Client Details This organisation is a prominent entity within the housing sector. With a workforce of several hundred employees, they consistently endeavour to provide excellent services to their extensive client base. Based in Solihull, they offer a supportive environment that fosters professional growth and innovation. Description Developing and implementing procurement strategies Managing supplier relationships and contracts Ensuring compliance with industry regulations Identifying cost-saving opportunities Driving continuous improvement within the department Reporting on procurement performance Collaborating with stakeholders across the business Profile A successful Category Manager should have: Proven experience in a role within Procurement & Supply Chain Strong knowledge of procurement processes and strategy development Excellent negotiation and relationship management skills Proficiency in relevant software and tools Job Offer An estimated salary range of 42,167 - 46,852 per annum A generous pension contribution of 12% (6% from the employee) 28 days of holiday leave Hybrid working model, offering the flexibility of remote work A supportive and innovative company culture This Category Manager position offers a unique opportunity to grow and innovate within a leading professional services company. If you believe you have the necessary skills and experience, we encourage you to apply.